mu^fu^fPHP^^M LIBRARY OF THE UNIVERSITY OF ILLINOIS AT URBANA-CHAMPAIGN IN MEMORY OF STEWART S. HOWE JOURNALISM CLASS OF 1928 STEWART S. HOWE FOUNDATION eo6.i V ^ii^US XlM FAIR MANAGEMENT FAIR A Guide For Future Fairs MANAGEMENT The Story of A Century of Progress Exposition by LENOX R. LOHR General Manager of A Centur-j oj Progress President oj the Museum of Science & Industry Chicago • The Cuneo Press, Inc. • 1952 Copyright 1932 by The Cuneo Press, Inc. Printed in the United States of America. Quotations and reproductions from this book may be made provided proper credit is given to the source. This Book Is Dedicated To My Wife JOSEPHINE WIMSATT LOHR CONTENTS CHAPTER TITLE PACE Foreword ...... 1 1 Early History 7 2 Organization and Management 16 3 Finances 30 4 The Site 50 5 Getting Ready to Work 57 6 Architecture Interprets the Theme 60 7 Color Vitalizes Architecture . 73 8 Landscaping . 82 9 Decorative Features . 93 10 Illumination's Dramatic Role 101 11 Interiors 111 12 Science — The Basis of Exhibits 116 CHAPTER TITLE PACE 13 Industrial Exhibits . . . . . 127 14 Social Science Exhibits . . . . 140 15 Federal, State, and Foreign Exhibits 146 16 Art Exhibits ...... 159 17 Concessions ..... 163 18 Fair Operated Attractions 171 19 Villages ..... 175 20 Operations and Maintenance . 180 21 Revenue Control .... 202 22 Promotion and Publicity 212 23 Legal Phases ..... 214 24 Construction of Fair Buildings 226 25 Electrical System . . 241 26 Water Supply .... 248 17 Changes for 1954 .... 253 28 Demolition . . . . • 260 29 A guide for Future Fairs 267 APPENDICES I Ojlicers Executive Committee . Board of Trustees Guarantors of Gold Notes II South Park Ordinance 282 282 283 285 287 index 295 FOREWORD The impact of fairs on the culture and civilization of the world dates back to Biblical times. The Book of Esther tells how Assuerus, who reigned from India to Ethiopia, called all the nobles and the people to a great festival "that he might show them the riches of the glory of his kingdom and the greatness and boasting of his power, for a long time, to wit, for a hundred and fourscore days." Down through the ages fairs have marked significant milestones in man's de- velopment, for each generation has felt the urge to vent its pride and demonstrate its progress and the quality of its products. Fairs have greatly accelerated the ac- ceptance of new methods and of scientific, technical and agricultural discoveries. Masses of people assembled from distant parts saw for the first time recent develop- ments that could be useful to them and thus was speeded the otherwise lengthy interval between inception and general public acceptance. And so through the halls of future times there will ring the gay voices of crowds seeking that which is new, and, since human nature changes but little, that which is old. There were skeptics in 1930 who felt that the day of fairs was over. They reasoned that the world had become sophisticated and blase — through the printed word and the radio, people had heard all worth hearing, and with the ease of travel made possible by the automobile, they had seen all worth seeing. The doubters proclaimed that the day of the "hick" was gone forever, and with him the reason for a fair. That they were wrong was amply attested by the record- breaking crowds which have attended fairs since. There will be fairs in the future, and their promoters and administrators will be faced with the same problems that have baffled their predecessors, for major fairs are not going concerns — each one is born anew. The failures and successes, the pitfalls and fortuitous events of A Century of Progress are told in this book. May it serve as a "lamp of experience." As a history it will fall short of covering much that happened or was shown. But it has a more significant purpose than recording those events, though it is hoped that it will be of nostalgic interest to those who participated in A Century of Progress. It has been written with the desire to give all possible help to those who may project or operate a fair in the future. Better to serve this latter group, there have been included discussions of the basic principles of fair operation, most of which were learned in the hard school of experience. While each fair is unique, with considerations peculiarly its own, there are certain fundamentals applicable to all and which time will modify only slightly. Fairs that were not successful finan- cially have not necessarily lacked high entertainment value, spectacular propor- tions or large attendances, but rather there was a failure to understand some fundamental concepts. An attempt has been made in this book to delineate and evaluate them. This account has been written many years after the event which gives it the benefit of perspective and a more philosophical viewpoint of predicaments than would have been possible at closer range. The basic data were prepared in great detail by the heads of the various departments and divisions during the Exposition and immediately thereafter, thus providing a higher degree of accuracy than would memory. A Century of Progress was conceived in the boom year of 1927. It was constructed and held during the great depression of the thirties. This combination was a blessing, even if in disguise, for its conception was on a grand scale and its execution was at a time of surplus high-grade manpower and a dearth of construction projects which made each dollar do the work of two. Opening to the public in May of 1933, the Fair was a bright spot in a world of gloom. It did much to redeem the reputation of Chicago from its stigma of the prohibition era. Two hundred million dollars of fresh capital poured into Chicago, rescuing many of its institutions from bankruptcy. It showed the millions of visitors that Chicago is a grand city to bring their business to and to settle down in with their families. It is now only a memory, but one which Chicago cherishes. The paid attendance of over 39,000,000 was the largest of any American fair up to that time. The nearest approach had been the 21,000,000 who attended Chicago's World Columbian Exposition in 1893. The Exposition's outstanding achievement was that all debts and obligations were paid in full, and, when the final setdement was made, there was a surplus of a hundred and seventy thousand dollars which was distributed to scientific in- stitutions whose purpose was similar to that of the Fair. There was at times considerable local skepticism as to whether the Fair would ever be opened, and when this was transmitted to important business interests it added one more obstacle to be overcome. That the Fair would actually open was never doubted by the staff. The only question would be its size and extent. No expenditures were made until the actual cash was on hand to meet them. And the construction developed into a contest between time and money. The primary goal was to open complete and on time. This was done, although drastic measures in the last weeks were required to accomplish it. It was vital that the first visitors receive a favorable impression. The Mayor of Chicago and the President of the Park District with their associated officials were at all times cooperative and maintained a keen interest in the welfare of the Exposition. There was never a hint of political pressure, and this, to a large measure, contributed to the Exposition's ultimate success. It is not contemplated that everyone who reads this book will do so from cover to cover, but rather it is believed that most readers will seek those sections of par- ticular interest. Therefore an attempt has been made to make each chapter a com- plete summary of the phase or activity it describes. This necessarily involved some repetition of material covered elsewhere. The thanks of the author are extended to Mr. John F. Cuneo, President of The Cuneo Press, Inc., for his personal interest in publishing this volume. It is sus- pected that he had a sentimental interest, for his company printed the guide books and many other publications of the Exposition. His enthusiastic and loyal support in periods of stress and financial stringency during per-opening days was a material factor in getting the Fair off to a good start. The illustrations in the book are reproduced through the courtesy of Kaufman & Fabry Company, the official photographers of the Fair. To give due credit here to the thousands of loyal and effective workers on whom the success of the enterprise depended would make this entire volume an en- comium to their work. No adequate tribute can ever be paid to Rufus C. Dawes, A Century of Progress's President, for the influence his fine personal qualities exerted upon those privileged to be his associates was of such depth and value that it remains among their most precious memories. His scholastic achievements were high, he had successfully conducted many industrial enterprises and he had a distinguished record of public service, but in our work with him this background was transcended by his fine personal qualities. Reading was an absorbing interest and, being a philosopher and student by nature, he was astute in his selection of the worthwhile. He pondered each thought as it was presented, weighed it critically, and then discarded it as unsound or made it an integral part of his philosophy if he believed it had merit. The result was a mental retention of basic principles in politics, religion, social forces, busi- ness, and many other fields. All who listened to him learned. Twice daily for four years I rode with him between Evanston and the World's Fair Grounds, and the time consumed on these trips will remain forever in my memory as the most profitable hours I have ever spent. He was an absorbing conversationalist and, while he had a keen sense of humor and adeptness of expression, he never indulged in banalities. His conversations were illuminated by his broad philosophy, his interpretations of past and current events, his belief in God, his impeccable living and honest thinking. His judicial mind made practical application of his store of know^ledge, enabling him to find the obstacles that would confront one, and to know how to meet them. No man ever gave more freely to his friends the benefits of such counsel, while, at the same time, encouraging them to think and act inde- pendendy. This inherent understanding was frequendy misunderstood and was certainly unappreciated by casual acquaintances. My first insight into this phase of his character came early in the Fair construction period when I went to him for counsel on extremely important negotiations scheduled for the next day. He listened attentively to my story and then went into a reminiscence of some twenty years before, and I, wishing impatiently to bring his thoughts back to the subject at hand, had to listen to an account of the discussions of a committee meeting of the Illinois Constitutional Convention. It was much later that evening that the light suddenly dawned. His basic philosophy was to give authority where he had entrusted responsi- bility, because he realized that in an intricate negotiation, the negotiator should not be so bound by instructions that he would be unable to take full advantage of unforeseen opportunities as they presented themselves. Every thought he had had in that conversation was focused on my problem and every word he had said had a direct bearing on it. He had drawn upon his own experiences to find those instances which most nearly paralleled mine of the moment, and, although he had given me the last drop of his wisdom, he had presented it in such a way that it was usable without tying my hands. He, therefore, gave the fruits of his wisdom in such a way as to enhance their usefulness without insisting on their use. Mr. Dawes was one of the most completely unselfish of men. I never knew him to expect anything in the way of praise, power or wealth, and he would put himself in the background in order that another, or a project for which he worked, might succeed. He lost no opportunity to give credit for and to extoll the work of those under him, and he was as proud of the accomplishments of his associates as if they were his own. It was this fairness and leadership that made the staff of A Century of Progress willing to make personal sacrifices, to work beyond the point of fatigue, and to fight to make the Fair a success. Mr. Dawes' high courage was a source of in- spiration. His attitude towards adversity, sorrow, or disappointment was, when it became inevitable, to accept it without complaint and immediately to face the next task. Rather than be hurried to decisions of gravity, he would withstand strong pressure and criticism for failure to act. He often said that it was when circum- stances were most urgent and action most imperative that one should work his mind the hardest and refuse to be rushed into decisions dictated by impulse. The author expresses his appreciation to many who have assisted in the preparation of this manuscript, to Malcolm McDowell, Mrs. Dorothy O'Neil, George Barclay, J. Franklin Bell, Miss Helen Bennett, Daniel M, MacMaster, Mrs. Janice R. Feldstein and Miss Janet E. Irwin, but particularly to Miss Martha Steele McGrew, who, as administrative assistant to the General Manager, was in a position to have a more comprehensive view of the entire operation of the Fair than any other staff member. LENOX R. LOHR November 1st, 1951 Chicago, Illinois Chapter i EARLY HISTORY A Century of Progress, celebrating Chicago's one hundredth birthday, was the first high radiance in the gray of a steadily darkening sky. The first lift in the long depression, the Fair was the symbol of the venturesome pioneer spirit that has made Chicago great. The city was built in the brief span of one hundred years from a swampy frontier outpost into a world metropolis. At the time of its incorporation as a town in 1833, its population was about four thousand. The young town's small commerce was carried by wind-driven ships and covered wagons. Its few streets were muddy trails; its homes and business establishments were log cabins and frame shacks. Trade was largely a matter of barter. Flintlock rifles were still in use, and Indians stalked the way that was to grow into State Street. Coonskin caps and leather leggings were the dress of the citizens. These pioneers were men of enterprise and hardihood. With resolute labor and persistent vision they surmounted an amazing series of formidable obstacles. When the litde town was but a few years old, there came the panic of 1837. Scarcely had there been time to stabilize civic and economic life when the Civil War tore the country. The young city suffered from the panic of 1873 that followed so closely on the great conflagration of 1871 which destroyed most of the city as it then existed. Its quick rebuilding was a Herculean task that amazed the nation. The surmounting of so many difficulties engendered in Chicago a spirit of confidence, and developed an unflinching determination that blossomed into its courageous motto: "I Will". EARLY HISTORY 7 Chicago As an Exposition City Today, the frontier outpost of the 1830's is the fourth largest city of the world. Through a fortunate proximity to vast stores of raw materials and an agricultural hinterland of great richness and productivity, it has become not only one of the leading industrial cities of this country, but one of the greatest grain and lumber markets of the world. Founded in the beginning at a natural portage on a mighty inland sea, Chicago has held and enhanced its position of traffic importance. Land transportation facilities have made it the great railroad center of the United States, with seventy percent of all the country's trackage within a 500-mile circle. It is a terminal point for thousands of miles of air routes operating on regular schedules, and is an important harbor for water borne traffic. With a large number of small parks and playgrounds, miles of boulevards, an extensive outer park or forest preserve system, and numerous bathing beaches along its lake front, Chicago's people enjoy unexcelled recreational advantages. Exceptional opportunities are offered by its educational institutions which are world famous for their diversity and high academic standards. Virtually unlimited space for residential and commercial growth, a boundless water supply for both domestic and industrial purposes, and its position as hub of the nation's transportation facilities promise the city a future as progressive as its past has been constructive. Sixty years had gone into the building of Chicago before the shining white city that was the World's Columbian Exposition of 1893 attracted the attention of the world to the young city by the lake. Events moved more rapidly after that. Forty years later the grown-up city was ready for another great world's fair. Chicago's one hundredth birthday was worthy of notable observance. The fair of 1893 had been a landmark in the city's history and growth. The birthday exposition must translate clearly through modern thought and showmanship the amazing results of the swiftly moving four decades. First Ideas and Their Abandonment Like all such projects this idea had to progress through nebulous stages before any practical development could be realized. One of its earliest presenta- tions in tangible form, made before the Commercial Club, was rejected. How- ever, numerous individuals, notably W. E. Clow, Myron E. Adams, Albert A. Sprague, and D. F. Kelly, continued active in the urging of this celebration and in response to their request Mayor William E. Dever, on April 8, 1926, called a meeting of citizens in his office. After some discussion it was resolved that an organization should be effected to make plans for such a celebration, and the mayor appointed a ways and means committee of which Edward N. Hurley was chairman. The objectives given this committee were to outline the scope of the centennial 8 A CENTURY OF PROGRESS celebration and to prepare a program of its organization and activities. In one sense this committee set a precedent that was followed later in the permanent organization. It was motivated by a fine idealism and envisioned high purposes. It stressed the necessity of service to humanity and of the creation of lasting values. While in themselves these plans did not come to fruition, appreciative tribute must be paid them for they set the mind of the public to thinking on a large rather than a small scale, and they established a lofty goal to be handed down from group to group. When the committee had served its purpose it asked to be released and, on July 8, 1927, Mr. Hurley and the members of his committee tendered their resignation to Mayor William Hale Thompson, William E. Dever's successor. The seed had now been planted and eventually it germinated and blossomed. But the project was to run the entire gamut of doubt, of lack of confidence, and of poverty. There were many times — up to the very day the gates were opened — when only those working on the grounds and a small but faithful group of Chicago citizens were firm in their belief that the Centennial would be a succeess, and that a second Exposition could be as triumphant as its predecessor. Could those who had inspired the early efforts have foreseen this long path of hardship and travail, it is to be wondered whether they would have deemed it worth while. To have been instrumental in bringing about the justification of that early sowing was one of the high satisfactions of those who carried on. Mayor Thompson, after studying the report of Mr. Hurley's committee which had resigned, sought the advice of a number of prominent citizens concern- ing the value of a Fair and found the consensus to be that it was unreasonable to expect such a project to succeed. Arguments were many and varied. The doubtful outcome of the Sesquicentennial Exposition in Philadelphia in 1926 was cited. Stress was laid on the business depressions that frequendy followed and often were attributed to expositions. Civic apathy and lack of public interest were pointed out. It was maintained that the universal advantages of the radio, the moving pictures and the automobile had produced a generation of sophisti- cation that had no concern with expositions. The day of the World's Fair had passed. The City Council voted against any further action on the centennial celebration and, a month later, the Mayor announced that the project of holding a world's fair had been abandoned. Revival But the idea was not dead. It was merely in a state of suspended animation until Charles S. Peterson, by personal and individual effort, accomplished its revival. He enlisted the enthusiastic approval of General Charles G, Dawes, then Vice President of the United States, and this gave the needed impetus to assure the revival of the project, Mr, Peterson was tireless in seeking out those individuals who shared his view, for he recognized that, while scattered, they would be ineffective unless organized into a working unit. EARLY HISTORY 9 On the invitation of Mr. Peterson a group of eleven met at the Chicago Athletic Club on November 27, 1927. After listening to the arguments in favor of holding a fair, those present expressed themselves as unanimously in favor of the project and a resolution was drawn up by Mr. B. E. Sunny strongly endorsing the project and suggesting that a public meeting be held in the City Council Chambers in the near future. It was felt that this would put the idea to the crucial test. Possible rejection of the attempt to revive enthusiasm was faced, but it was felt that while this possible lack of approval might mean delay, it could no longer frustrate the movement. This meeting, held in the City Council Chambers on the afternoon of December 13, 1927, was a glowing chapter in the history of the Centennial's development. Chicago's gallant optimism prevailed. Twelve outstanding citizens, voicing their opinions, found they were practically of one mind. Their enthusiasm was based on substantial foundations; their conclusions were backed by formidable facts; and as the meeting progressed it became clear that at last the Centennial had behind it a closely knit body of vigorous protagonists. A motion presented by B. E. Sunny and adopted unanimously, summed up the sentiments expressed by the speakers. "It is the unanimous sentiment of this committee that the centennial of Chicago be amply and fully celebrated by its citizens; that they invite and urge others from every part of the world to come here and join with them on that occasion, and that the common gathering place should be a second exposition, as wonderful and exhaustive, and as representative of the progress of the world in 1933, as was the Columbian Exposition in 1893. "RESOLVED, that we pledge our loyal and hearty cooperation at all times with this great project." Mr. Peterson, by resolution, was named the chairman of an Organization Committee which was given full power to act. The other members were Samuel Insull, B. E. Sunny, J. E. Gorman, F. L. Bateman, Chauncey McCormick, D. F. Kelley, Edward N. Hurley, and Ruth Hanna McCormick. Mayor Thompson also appointed a general committee of several hundred men and women. The organization of these two groups marked the placement of the Exposition in private hands, rather than as a municipal undertaking. It is felt that a more auspicious foundation could scarcely have been laid for any enterprise; there was evident a feeling of relief over the ending of doubt and uncertainty. But this happy state of mind was tempered by the conviction that an immense undertaking, attended by vast responsibilities, had been laid upon the people of Chicago; that, alone, the Organization Committee was help- less without the confidence, the active cooperation and the loyal backing of the city's people. None realized this more keenly than the members of the committee themselves when they met to select their president, their leader. In the words of one of them all recognized that "every great enterprise is the lengthened shadow of a man." They felt that the project would encounter conditions such as no previous exposition had faced; that its activities would lead them in directions where 10 A CENTURY OF PROGRESS there were no guide posts. The entire situation demanded a leader of resource- fulness who would see the project through to its conclusion. They knew they must have a man of sound economic judgment, capable of adjusting himself and his enterprise to changing conditions, one who had had a successful business career, who had made civic contributions to his community and whose innate interests were scholarly. He must be a recognized leader around whom the varied groups of Chicago citizens could rally. During the following week the committee met, and with unanimity the choice rested on Mr. Rufus C. Dawes. Mr. Dawes Accepts Presidency Mr. Dawes formally accepted the call to leadership and at the Committee's next session, December 20, he became President of the Organization Committee. At his request, Amos C. Miller was added to the Committee, which then elected Charles S. Peterson as First Vice-President and Daniel H. Burnham as Secretary. The careful, studious thought given to the project by Mr. Dawes and his associates was shown by the celerity of their action during the remaining week of 1927, and by the fact that their accomplishments proved to be not temporary expedients, but permanent fixtures in the Exposition's construction. As its first step toward establishing a basis of public support for the enterprise, the Committee invited Mayor Thompson, the presidents of leading organizations and representative businessmen to meet with it at the Union League Club on the evening of December 23. Even before the session adjourned it was evident that the Exposition project had gained important allies in its developing plans. The vital question of financing was the next consideration and Mr. Dawes called the Organization Committee together December 29 for a discussion of this subject. He stressed the fact that adequate money was an immediate necessity for the preliminary organization with the need of more for the launching of a campaign to arouse favorable sentiment all through the Chicago area. The larger financing of the many millions that would be required for the actual enterprise might come later, when definite plans for an exposition could be well defined. It was at this meeting that Mr. Dawes suggested the principle of the financing of the Exposition entirely from private funds, without solicitation for appropria- tions from the City of Chicago, the State Legislature or the Federal Congress. The subsequent adoption of this principle gave the Exposition a plan of financing unique in the history of international expositions. Not a penny of subsidy ever was solicited or received from any tax collecting body. The details of this plan and its operation are discussed in a later chapter. Plan to Test Public Sentiment To test the strength of public endorsement of the Exposition and to give individuals a personal interest in the undertaking, a fair membership campaign was launched. Associate or "booster" memberships-at-large, costing $5.00 each, would be EARLY HISTORY 11 offered to the public through the Chicago press and civic organizations. Each membership would include a certificate entitling the holder to ten admission tickets to the Exposition. This appeal would be taken to all the people. If the response should prove to be not strong and immediate, then the fact should be faced that the fair would be merely a local celebration of the completion of the century of Chicago's corporate life. If the response should be large, the Exposition then would be in a position to tap great sources of financial support and individual energy for the purposes of the Fair. The members of the committee were unanimous in their approval of this suggestion. The necessity of legal recognition and of a name for the Exposition was recognized, and these became the fourth and fifth steps taken at this important session of the Organization Committee. It was recommended that application be made for a state charter in the name of "Chicago Second World's Fair Centennial Celebration". A voluntary legal committee recommended that an Illinois charter be obtained for the institution, the corporation to be organized "not for profit". In retrospect, the year 1928 becomes increasingly important in the life of the Fair. The direction signs placed in that year staked out definite roads, which could be followed, irrespective of later needs. Foundation stones were sought and developed with such studious forethought, keen planning, and productive imagination, that they stood the tests later put upon them. The charter to "Chicago Second World's Fair Centennial Celebration" was issued by the Secretary of State of Illinois on January 5, 1928. By its provisions the original incorporators became trustees. They were Floyd L. Bateman, Daniel H. Burnham, Rufus C. Dawes, Oscar G. Foreman, Charles F. Glore, Chauncy McCormick, Ruth Hanna McCormick, Amos C. Miller, Charles S. Peterson, Albert A. Sprague, and B. E. Sunny. Following several amendments to the charter it was voted that the number of trustees should be ninety-three, to be chosen in three classes to serve respectively for terms of two, four, and six years; that the trustees should be elected by Founder and Sustaining Members, each Founder Member being entitled to twenty votes and each Sustaining Member to one vote, and that the Trustees should elect the officers of the corporation and all members and officers of committees, acting either in formal meetings as Trustees, or by an Executive Committee with ad interim powers. Membership in the World's Fair Organiza- tion would be of two classes — Founder Members, who would subscribe $1,000; and Sustaining Members, with a subscription amounting to $50.00. The first meeting of the original Board of Trustees, January 9, 1928, was highly important for it established the executive leadership of the Exposition by the election of permanent officials; Rufus C. Dawes, president; Charles S. Peter- son, vice-president; Daniel H. Burnham, secretary; and George Woodruff, treas- urer. The next day the trustees selected the Exposition headquarters — a suite of offices in the Burnham Building at 160 North LaSalle Street — and an Exposition staff entered into a program of tangible activities. 12 A CENTURY OF PROGRESS During this period the formation of committees was started. Their combined membership formed the nucleus of a widespread civic interest. Meeting in the new headquarters January 18, the trustees formed a legal committee, and on this date also the first bank account was opened in the National Bank of the Republic. Two weeks later, February 1, the legal committee submitted a draft of by- laws which was adopted by the board of trustees. At this meeting also, Dr. Allen D. Albert was appointed assistant to the president. The Trustees, on February 8, adopted the draft of a form for founder member- ship certificates. The time now was come for concrete suggestions relative to the physical setting of the Exposition and a committee on preliminary design was created. At the same time a committee on sports was formed. At this board meeting the $5.00 membership drive, suggested by Mr. Dawes as a test of public opinion, was initiated, under the leadership of Stuyvesant Pea- body. The first step in the building up of the organization was the mailing of 1200 invitations to civic and commercial bodies in and around Chicago, urging them to appoint delegates to meet with the drive committee to discuss plans for the 1933 celebration. A mass meeting was held in the Auditorium Theater, March 19, 1928, to which all Chicagoans were invited to come and show their civic loyalty by lending a hand to the Centennial. The Architectural Commission and Finance Committee The architectural commission was created on February 21 and it was decided that the selection of the members of this body should not be restricted to local architects but they should be chosen from over the nation, with no restrictions of any kind. From a long list of architects compiled by an impartial group, forty were named. This list was shortened to ten, and finally to five, none of whom was a Chicagoan. These were asked to recommend three Chicago architects. In March, 1928, President Dawes announced that the following had been ap- pointed members of the Architectural Commission: Paul Philippe Cret of Phila- delphia; Raymond Mathewson Hood, Harvey Wiley Corbett and Ralph T. Walker, of New York; Arthur Brown, Jr. of San Francisco; Edward H. Bennett, Hubert Burnham, and John A. Holabird of Chicago. Mr. Bennett was desig- nated to make a general plan of the Exposition grounds. The Architectural Commission held its first meeting in Chicago May 23, 1928. The financial machinery of the Exposition was set in operation with the crea- tion by the Trustees, February 21, 1928, of the General Finance Committee with Samuel InsuU as its Chairman. The other members were Charles F. Glore, Brit- ton I. Budd, Abel Davis, Joseph E. Otis, George Pick, Daniel Schuyler, Jr., H. L. Stuart, Albert A. Sprague, Clement Studebaker, Jr., and George Woodruff. Its functions were "to develop and submit with its recommendations, for the consid- eration of the President and the Board of Trustees, a complete general financial plan for the Association; and in general to serve as an advisory council to the presi- dent and board of trustees in all matters of finance relating to the Exposition". EARLY HISTORY 13 Action by the Finance Committee would, of necessity, follow a determination of the scope and plan of the Exposition. Pending this determination, the function of the Committee was largely that of fact finding and comparison, bringing under review all plans which had been used by other fairs of similar character, and sug- gesting new ones. The Finance Committee recommended that preliminary expenses be financed by means of Founder Membership certificates and this was accepted as the policy of the Exposition. It also was decided that the proceeds of the $5.00 popular subscription drive be held intact and not used until the opening of the Fair was assured. It had become increasingly evident to President Dawes and the trustees that the proposed Exposition of 1933 must be different from any previous World's Fair. It was being cast for a new world. It must have a new note, a distinctive idea, and a new architectural concept. Exposition s Central Theme A number of interested people had noted that the entire span of life of Chicago coincided with the most amazing period of progress in the physical sciences and their application to industry. It was a century holding greater advance in this field than all the ages which preceded it. Chicago had received its first charter only five years after the first steam locomotive ran over rails in America. It was the only city of major importance whose entire life had been passed within this remarkable century, one in which the application of science to indus- try had brought profound changes in both the economic and cultural structure. The world-wide nature of the progress of that century and the resultant impor- tance of world forces, as well as local ones, in Chicago's development, strength- ened the feeling that the celebration of such a period could only be fitting if international in its character and scope. Out of such reflections, the vision of the new World's Fair grew. On August 28, 1928, President Dawes announced the Exposition's central theme as "the dramatization of the progress of civilization during the hundred years of Chi- cago's existence." The translation of the vision into the theme and the theme into the preparation of the scientific exhibits essential to its demonstration was made possible by the cooperation of the National Research Council, an organization of the best scien- tific minds in the country. Its work is told in a later chapter. During this period a series of important committees was created: the Com- mittee of Progress through Religion, with George W. Dixon as Chairman; the Committee on Fine Arts, with Chauncey McCormick as Chairman; the Auditing Committee, of which Oscar G. Foreman was Chairman; the Committee on Building and Grounds, and, on September 18, the Executive Committee. The Executive Committee was to consist of seven members, or more, at the dis- cretion of the President. It was given full power to act between the regular meetings of the Board of Trustees. All other committees were made advisory to 14 A CENTURY OF PROGRESS this Executive Committee. By this means a way was opened to eliminate the danger incident to scattered authority and conflicts in plan and procedure. Support to the activities of the Exposition came from perhaps the most power- ful commercial organization in Chicago when the Executive Committee of the Chicago Association of Commerce, on November 30, 1928, passed a resolution announcing its intent to cooperate with the World's Fair. The sponsorship, by the United States Government, of the Exposition was a matter of vital importance if the celebration were to be international in character and the participation of foreign nations insured. On November 30, 1928, Presi- dent Dawes informed the Trustees that, as a result of interviews with several United States senators regarding this matter, a bill would soon be presented to Congress. For months the Enrollment Committee of the World's Fair Legion had been giving wide publicity to the drive for $5.00 memberships. Eventually 118,773 citizens paid in $5.00 each for a fair that was still several years distant. The funds received from this source were not used for financing any of the Exposition's operations, but were held intact until the opening of the fair was assured. The actual amount of money obtained, which, with interest, totaled $637,754, was of less importance than the diffusion of knowledge that a World's Fair would be held in Chicago. The Exposition's basic organization had now been founded through the Presi- dent, the Trustees, the Executive Committee and the various committees; the theme and purpose had been evolved; the National Research Council was co- operating; the preliminary financing had been undertaken; and a large block of the public in Chicago and elsewhere was favorably inclined toward the Expo- sition. The problem now was to translate nebulous ideas into action. The power was there but it would have to be harnessed to become productive, and a first necessity in achieving this was the centralization of operating control in one place. Of the importance and seriousness of this step the President and Trustees were well aware, for what was now needed was a permanent operating organization. The office of general manager was established in April 1929, and the writer held it until December 1935. On the recommendation of a group of influential citizens the name of the ex- position was changed to "A Century of Progress." EARLY HISTORY 15 Chapter 2 ORGANIZATION AND MANAGEMENT There was nothing so unique in the Exposition's work as to require funda- mentally different basic organization and management principles from those of any other group of people working together. A difference did lie in the necessity of the Exposition to analyze its philosophy of organization and its methods of achieving its ends in terms of the future instead of developing them normally as traditions. A group of people would be brought together for a short period of in- tense preparation, a period of feverish activity and then disbanded forever. It must live in the future as it would never have a past. The deliberate objective of the officers was the thoughtful conception of poli- cies, which could be tenaciously followed, to the end that the Fair would never be dependent upon good fortune nor hopelessly a prey to those ill fortunes, which, from time to time, inevitably dog all places and organizations. It was believed that in the realization of this purpose there would be the Fair's best guarantee against failures. Selection of Personnel In the selection of personnel, it was a fundamental belief that no system can be better than the people who operate it, and that the success of any enterprise can be measured by the ability of the leaders to coordinate their endeavors. Loyalty was recognized as an employee's most important asset, for even an inefficient employee would have some value if his attitude towards his work and his superiors was right. The most capable worker without loyalty is a detriment to any organization. Loyalty, however, cannot be ordered or purchased. It must 16 A CENTURY OF PROGRESS be won. It is given only when there is respect for the character and the ability of the superior. Since loyalty is greatest to an immediate superior, sterling qualities of character were considered of paramount importance in the top executives and their principal assistants. The directing staff of a Century of Progress was as fine a group as the author has ever encountered. Native ability was often given greater consideration than particularized ex- perience, especially in non-professional capacities. It was demonstrated many times at the Exposition that those with a good general background and who were mentally alert could be assigned to tasks quite foreign to anything they had previously done and in a short time could master the details and function effi- ciently. On the other hand it was often true that men with much experience along a certain line, endeavoring to apply their usual methods to a job with an entirely different set of operating conditions, unwisely drew upon their experience instead of making a minute study of their immediate problem. It is not to be inferred from this that experienced men were not considered valuable. But em- phasis was laid on loyalty and native ability as the main factors in the successful performance of work; and if a choice was to be made between a man of this caliber and the experienced man of less mental and moral fibre, it was the policy to choose the former. A strictly enforced rule was that personnel should be hired on the basis of merit alone. Any effort to secure positions through the patronage of powerful individuals was emphatically repelled. No worker was ever wished on the Fair, because of a "pull", either personal, financial, or political. A high level of effi- ciency was the natural result of such a policy. Of equal importance was the avoidance of the entanglements so likely to stem from such alliances. Operational Policies High morale, essential to a strong organization, necessitates a stability of policy towards employees. They must be backed to the limit when they have performed their duty. They must not be constantly subjected to unexpected and sudden changes in plans and policies. They must be advised of plans and changes as far in advance as possible. When this is done, a feeling of security follows which is one of the best guarantees of efficient work. Knowledge of the unwavering sup- port of those higher in authority is a more satisfactory reward than flowery praise. Rules and policies cannot be enforced by mandate but only by the desire of those in each echelon of command to carry out the spirit — even when violations could not be detected by those above. Realizing that each worker will follow his leader only as the leader himself conforms to regulations, all heads and sub-heads of departments and divisions were meticulously careful to set an example in this in this respect. Good results ensued from their efforts, a smooth-running and orderly organization, an ease and lack of tension among employees, and a pleas- ant camaraderie among workers regardless of their official status. In a complicated organization it is necessary that there be elaborate rules and regulations governing what personnel may do. Inevitably numerous requests ORGANIZATION AND MANAGEMENT 17 will be received for exceptions to be made, for it is doubtful if there was ever a rule so carefully prepared that an exception is not occasionally merited. This however places a burden of responsibility upon the one breaking the rule. Sub- ordinates should not be permitted to grant favors or break rules that superiors deny. Few enough people have discretionary powers and certainly those at the top are best able to administer such powers. There are few things that cause greater disruption than the granting of special privileges, even when they seem justified, and those unacquainted with the circumstances are likely to question the motives. Moreover, the exception breeds disrespect for the rule itself; and if broken at the top, then it is sure to be broken successively down the chain of com- mand by those without authority to do so. This situation never was a problem at the Fair. Staff members quickly learned to ask questions when doubt crept into their minds. This engendered wholesome respect for the rules which were ac- cepted because understood. As a corollary to this, the stafJ became imbued with sufficient sense of responsibility and knowledge of consequences to break a rule or regulation when the emergency was sufficient to warrant it. An organization must be given direction from the top and will quickly reflect the character and methods of its leader. It must feel that there is some respon- sible person continuously directing Its destinies. Yet this presents a nice problem. The leader must exert his own will without destroying the initiative and the self-respect of those under him. Coupled with this is the fact that even a mediocre plan executed with decision and dispatch has a better likelihood of success than the most meticulously conceived plan carried out with Indecision and frequent modifications. The management of the Fair believed that the maximum of efficiency would be achieved when the superior announced to his responsible heads his contem- plated course of action and gave each of them the opportunity to express frankly his opinions on its merits. Then, when they had been heard from and their counsel weighed, he rendered his decision and subsequently held his subordinates to Its successful completion. Elements in Ma\ing Decisions Few tasks of the executive are more Important than the making of decisions. Cases where a decision has a mathematical solution, or where the results can be assayed accurately within a short period of time on a basis of fact, are infrequent. There sometimes comes to the best of executives, after he has marshalled all his facts and assembled all his arguments, doubt as to whether his decision is the wisest one. If he allows such doubt to develop, it is transmitted by some instinct to his subordinates, who, In turn, react with an indecision of their own. The making of decisions has an important psychological effect on all who administer them or who are affected by them. Accordingly, it is mandatory upon the execu- tive to exercise the utmost care in arriving at a judgment, and, when it Is finally reached, to maintain It rigidly unless circumstances of grave Importance arise to affect It. 18 A CENTURY OF PROGRESS At A Century of Progress decisions took on an importance and complication exceeding those met in normal business operation. The problem was an almost totally unknown one, the experience of previous expositions often being invali- dated because the conditions under which they were held were so radically dif- ferent. Because of the magnitude of the enterprise, dozens of decisions had to be made every day with no chance to test their accuracy or efficacy. In some cases decisions had to be made as far as four years in advance, and if and when they proved inept it would then be too late to change them. When a major decision was once made, it became the controlling influence in dozens of others subse- quently made, and the consequences of an error could have been appalling. Care was continuously exercised to avoid permitting personal idiosyncracies or tempera- ment or pride to sway the foundation of the entire structure. When there is a difference of opinion, the decision should effect a solution rather than a compromise. In a compromise certain factors are given up by both sides and hence neither is completely satisfied. In a solution both sides get what they want, but in the proportion of their desirability and to their difficulty of achievement. It was demonstrated many times at the Exposition that if suffi- cient energy was expended solutions of the most harassing and embarrassing problems could be found, and a final decision reached which satisfied the various contending viewpoints. The time element inherent in every decision is an all-important one. Snap judg- ments are seldom the best, but there comes a time when a decision must be rendered. Situations arise where great rewards accrue by taking instant advan- tage of opportunities and by striking at the psychological moment. At the Expo- sition the policy was therefore formulated that if there were a minute in which to make a decision, take the full minute; if there were a day, take the day; if there were a month, take the full month. But the study of problems was to be so ex- pedited that if the anticipated time were shortened by unavoidable circum- stances, the decision could still be given promptly. A decision was neither de- layed nor given prematurely. The usual methods of obtaining assistance on a problem for which no ready solution seems apparent are to search the history of similar operations for a prece- dent or to seek the advice of experts. While the fullest advantage should be taken of both of these methods in the making of any major decision, extreme caution must be exercised in accepting either the apparent verdict of history or the advice of the expert. The experience of history can be accepted only where conditions are practically identical, and this rarely occurs. To accept the advice of experts at its face value, even when the expert is competent and has given an accurate and unselfish estimate of the situation, is courting embarrassment. While a full measure of respect must be given his evidence, it may only be ac- cepted with a clear understanding of its relation to other essential activities. Expert advice may be faultless when applied to the problem on which the expert is an authority; but the proposition submitted to him is so often inextricably in- terwoven with other essentials that his advice, applying to only the thread of the ORGANIZATION AND MANAGEMENT 19 skein, is inadequate. A Century of Progress, like all semi-public enterprises, was the recipient of much unsolicited advice. Some of this was good, and some was completely im- practical. Due regard was given to all suggestions, and many were workable and proved of great value. At the same time reservations always had to be kept in mind, because there are those who urge a course of action for selfish reasons, or because they are thoroughly, though erroneously convinced of the wisdom of their advice. Considerable tact is required in meeting such situations, and, al- though discretion often suggested that the advice be accepted regardless, yet the Exposition pursued the path which its own best judgment indicated as correct. This line of action was sure to elicit criticism, and the management was accused of arrogance. In the long run, however, the course fully Justified itself, for when a reputation had been established that there was to be no favoritism and that management and staff were working only for the good of the Fair, even when we made mistakes of judgment, most of our critics forgave us and in many cases became our staunchest and truest friends. Importance of the Press While it is true of all enterprises, it is especially true of one which deals with large groups of the public, that the best of friends or the worst of enemies are the newspapers. No small part of whatever success A Century of Progress attained was due to the fine cooperation of the metropolitan dailies and the news services. Over the years, this support was generously given despite the fact that there was no paid advertising from the Exposition. Even during the dark days when a suc- cessful fair seemed remote, its activities were fully covered, first because the Exposition was news which was of interest to readers; and, second, because the newspapers believed the Exposition would make a material contribution to the prosperity of Chicago. In order to be worthy of this continued support, and in order to facilitate the work of the newspapers, certain definite plans were made and policies established. Much of this was pure routine such as would obtain in any organization having close association with the press. There were the custom- ary press passes, office space and telephone arrangements which were furnished without charge. But in addition to these technical details, a substantial working arrangement was made with the newspapers without which the Exposition would not have received the fine cooperation and benefit which ensued. The newspapers were looked upon as collaborators. They knew the Exposi- tion's problems and had its complete confidence. They were given access to offi- cials and information at all times and their time was not wasted with inconse- quential stories. In four years of almost constant contact this confidence was never betrayed but once, and that time in regard to a matter of little consequence. Not infrequently unpleasant things occurred on the grounds or matters arose that might develop into a situation which would be damaging to the Exposition if they appeared in print in the wrong light. The more the Exposition desired that unpleasant incidents be truly represented in the news stories, the more 20 A CENTURY OF PROGRESS quickly they called in the reporters and told them the whole story. With their keen intuition and noses sharpened for news, it was inevitable that they would have soon run into these stories anyhow, and perhaps in distorted form. If there had been any feeling on the reporters' part that items of importance were being kept from them, they would quickly have dug up an unfortunate tale, and then being under no obligation other than to print the story as they heard it, could easily have made a bad situation worse. Knowing that they had a full story accu- rately, as known by the Exposition, they did not have to depend on unsubstanti- ated reports or stories of those who were unfriendly to the Fair, or who were un- informed. No member of the staff was expected to do or to say anything which he was not willing to see in the papers — either in pictures or in the printed word. The acceptance of this by the staff undoubtedly saved the Exposition much embarrass- ment. As with all large enterprises, rumors, many of them disparaging, sprang up like mushrooms. Immediately some reporter would receive a tip on what seemed to be a "good" story. Instead of rushing into print, he would give the Exposition an opportunity to explain its position. Since any accredited reporter was at any time shown the original of any contract, bid, or agreement, and allowed to see a copy of the balance sheet or any other pertinent data he desired, and this without reservation or quibbling, the facts of the case governed. Another problem arose because of the fact that reporters must confine them- selves to actual news. If, therefore, a reporter desired to have an opinion ex- pressed he would seek a quote from someone in authority, as matters of specula- tion or probable consequences could be dealt with only in this manner. Obtaining a quote is often more difi&cult than it appears. First, the authority must be reached, sometimes a matter of telephoning, perhaps in the small hours of the night. Time is consumed in obtaining and preparing the quote, and there is always the uncertainty as to whether it will be correctly understood over the tele- phone. Therefore, those reporters who were regularly assigned to the Fair were kept constantly informed on how the authorities at the Exposition were thinking, and knew full well, through attendance at many conferences what the manage- ment's point of view was on many subjects. Carrying it still farther, their famili- arity with the management's principles and methods of operation, enabled them to deduce what the reasoning of the authorities would be in connection with matters which might never have been discussed before them. Consequendy, those reporters who were regularly assigned to the Fair were given the authority to quote the general manager without first obtaining permission, and, during the entire duration of pre-fair and fair activities, never once was this privilege abused. As a matter of fact, the quotations were less likely to cause embarrassment when they were prepared by the reporter than in the usual way. With their back- ground the reporters were able to write a quotation themselves as accurately and usually in more readable form than if it were given in person. Moreover, they watched the rewrite man to make sure it was not garbled in pagination. Service to the newspaper photographers was another element which merited ORGANIZATION AND MANAGEMENT 21 consideration. As a rule, they work under the most difficult conditions of light, positions, and time. But not infrequently in their zeal to get the pictures, they irritated the subject and disrupted ceremonies. Conscientious effort was made at the Exposition to remember the problems these men were facing and help solve them. It was realized that if some time and thought were given in advance and every facility put at the photographers' disposal, not only better pictures, of extreme value to the Fair, would result, but a large percentage of the irritation would be avoided. What applied to the newspapers, applied in a large measure to the radio and the news-reels, and, while their spheres of activity were quite different, their friendship and cooperation were equally valuable, and the Exposition endeavored to be ever alert in its efforts to understand their problems and to meet them satisfactorily. Early Organization A Century of Progress can lay no claim to having developed a new type of organization, or especially starding methods of routine operations. Each step was taken as the need arose, from a handful of employees wondering what a world's fair was all about, to a large and complex organization working at a feverish pace on thousands of specialized tasks. During the early stages, an individual office was set up for each separate activ- ity, all reporting directly to the General Manager. Though it would have proved impractical in the long run, the practice served effectively during the experimental period, and had the additional advantage of leaving little framework to tear down when the permanent organization plan was to emerge. An early decision was made to avoid the conventional organization charts with regimented squares for which individuals must be found and into which they must be fitted. The rapidly changing organization had to be kept flexible and a chart would have made for rigidity. But more important was the feeling that the management, rather than the inanimate and inflexible lines of a predeter- mined chart, should run the Exposition. Contrary to the customary formula of beginning from the bottom and going up, the Exposition started at the top and went down. Centralization of Authority Before an organization could be developed, the necessity of acquiring a com- plete picture of the whole undertaking was recognized. Those who labored so long and faithfully over the history of the San Francisco Fair of 1915 would feel amply repaid if they knew the great assistance which that history gave in the working out of this objective. The five volumes were read with the greatest care. Notes of all the important items were made on a roll of paper which reached a length of thirty-five feet by the time the task was accomplished. Each item repre- sented a piece of work which either had to be done or on which some decision was required. Related items were then grouped, and an estimate made of the approxi- 22 A CENTURY OF PROGRESS mate date when each operation must be started to assure its completion on time. When this was completed, a basis for a budget had been laid, a priority sched- ule had been formulated, organization possibilities had been clarified, and the foundations for the various departments established. The arrangement of groups which had been made was then checked against the existing organization. They did not mesh. Therefore all existing depart- mental lines were done away with and every function thrown into the General Manager's office, later to be paid out to the responsible units. This arrangement had many advantages. With everything centering in the Manager's office, it was possible for him to learn a situation rapidly, to know his personnel and their capabilities, and to explore the past, present, and future problems of such an organization. The centralization of all functions served two important ends. It prevented individual tangency and promoted teamwork. It also gave the General Manager an understanding of details which was later to stand him in good stead and assist in making the quick decisions which as time passed and tension grew, became more and more imperative. Only two of the operating functions remained there from first to last and never were delegated. These were approval of expendi- tures and the signing of contracts. One of the cardinal considerations as the organization began to take shape was the establishment of specific departments. Through the interested cooperation ©f Britton I. Budd, the services of S. P. Farwell of the Business Research Bureau, an expert on organization, were given the Exposition. Until the organization had been perfected to the point where the staff itself was representative of all the types of experience required, that organization ably provided such perspective. The system of early centralization and subsequent decentralization proved fundamentally sound, though it had its drawbacks and had to absorb many shocks. Many situations were critical and changed so quickly that it was often impossible to keep the organization units advised of them immediately. These circumstances dictated the making of decisions in the General Manager's Office which would have been and were later made elsewhere in a normal routine of operations. The departments recognized this necessity, but it was a necessity not easy to live with day in and day out. Then, in order to avoid every item of expense possible, the organization of departments was delayed longer than was desirable, thus creating a bottleneck in the transfer of functions. The patience of department heads went far in alleviating the effects of the drawbacks. Departmental Organization Eight departments and two boards were eventually organized between 1930 and 1933; Works, General Service, Exhibits, Concessions, Promotion, Secretary's, Comptroller's and Operations and Maintenance. The last, which superseded the General Service Department, was the last to get under way, and its creation was an innovation in World's Fair organization. The function of the Works Department included the handling of all matters relating to general layout; the design and construction of buildings, roads, walks, ORGANIZATION AND MANAGEMENT 23 bridges, and other structures, or, if the work was done by contractors, the super- vision of it; the providing of landscaping, sculpture, fountains, general and spe- cial illumination, and other decorative effects; the granting of permits for and inspection of all connections to utilities, performed by or for exhibitors or con- cessionaires whether in exhibit buildings or elsewhere; the demolition of struc- tures and rehabilitation of the grounds upon the close of the Exposition; the supervision and inspection of all buildings on the Exposition Grounds; and the administration of the Building Code. Months before Daniel H. Burnham left his own offices of Burnham Brothers, to come on the full time staff, he functioned as Director of Works. His genial personality, his close personal associations with the development of Chicago, his ability and abiding interest in the exposition project, made his tenure of office suc- cessful, even though it covered the Fair's most trying period from a construction standpoint. Mr. Burnham's immediate assistants were Clarence W. Farrier from Bennett, Parsons and Frost, and John Stewart of Black, McKenny and Stewart Their creative and administrative ability made themselves felt in every construc- tion program. Mr. Farrier was transferred to the Operations Department and Mr. Stewart succeeded Mr. Burnham as Director when the latter's personal inter- ests dictated his resignation. Mr. Stewart's driving powers were largely respon- sible for the phenomenal construction accomplishments of the last pre-fair weeks The duties and responsibilities of the General Service Department were so varied, so multitudinous, so necessary as almost to beggar description. Perhaps this department could be best described as that which had no end of its own bui without which no other department could function. Long before the remaining departments were organized, the General Service had delved into many vita! activities and had been the experimental laboratory for the rest of the organiza tion. Its functions were designed to include the development and maintenance of the personnel section; provision for services such as files, messenger, mail, in formation, library and research, duplicating, central telephone, janitor, restauran and maintenance of office property; the receipt, storage, and issuance of material; and supplies; the maintenance of trucking and delivery service; the purchase o materials and supplies; and serving as liaison with such utilities as were housec at the Exposition for the benefit of employees but not a part thereof. The administrative functions in the General Service Department were undei the capable guidance of John C. Mannerud, whose long previous service as gen eral manager of Carson, Pirie, Scott and Company's wholesale establishment eminently qualified him. The Fair was fortunate in having here a man of higl integrity, good judgment, and indefatigable industry. The establishment of the Personnel Office was one of the early and importan activities of this Department. Perhaps nothing is more important to an Exposi tion than the selection of its personnel. It may be said that this is true of an; organization or enterprise. But it is doubly true of Expositions, because the] must have a fast-working flexible personnel, and also because the time in whicl the work is to be done is so limited that labor turnover is more serious than ii 24 A CENTURY OF PROGRESS Avenue of Flags. Site of Hall of Science. laiiBi ^■^^-^15^. ^K^KTJ^- ^-T)-* i-v „^ i^'^i'^n; 'V*- '.**«^^ .^j;&>.- .-w^, ^^'^^■^^CS::^ ^-^■ *r-«.-^.- ^••! :^i^?v;; ^.^ias^: Skyride Oominated Chicago s Evening Silhouette. Panorama Northward from South Entrance. organizations which carry on indefinitely. With thousands of people seeking employment at A Century of Progress, this office under the direction of Jay Tomlin constituted one of the Exposition's chief contact points with the public, and the attitude and policies maintained there helped to form much of the public impression of the entire enterprise. Ail applicants filled out forms which were kept in the current files for three months. At the end of this time, if the applicant had not been employed, his card was removed from the active file. Although it was customary for the person responsible for the work in question to interview a number of applicants and select new employees, all the preliminary negotia- tions, selections and the actual employment were handled by the personnel office. It soon became evident that a centralized file was needed as the various offices were maintaining their individual files, and the inconvenience of such an ar- rangement was obvious. Accordingly several weeks were spent visiting different companies and inspecting their filing systems. The results of these inspections were typical of the problems which the Exposition faced constandy — none of these filing systems exacdy filled the Exposition's need. So pioneering work was again in order. The Exposition, profiting by what it had learned from other sys- tems, drew out again its 35 foot list of things to be done and organized its own filing system adequately fitted for the special work of such an undertaking. The burden of this task was capably borne by Myrtle V. Wesenberg. The problem of supplies and purchases was another question that came early to the front, calling for close attention. At first the issue of supplies was confined to bare necessities and the purchases were so few that they were performed as an adjunct to another office. As the need for it quickly developed, a Purchase Office was established under George Hodgins with a separation of purchase and supply functions and the definition of a group of policies which were kept with practically no changes throughout the entire period of the Fair. In accordance with these policies no member of the stafi was permitted to make purchases direcdy, however small, as requisitions approved by Department Heads and the office of the General Manager were required as authority. On receipt of the approved requistion, the materials were ordered by the Purchase Office and the bills checked by the Comptroller. So many hands thus held the papers, that the possibility of collusion and wrongdoing was practically eliminated. In gen- eral three or more bids were invited on everything purchased, with the award to the lowest satisfactory bidder. All purchase orders were approved by the Pur- chase Office and mailed to the successful bidder, copies of these going to the re- ceiving depot, the accounting department and the office requiring the purchase. Standard purchase procedure was varied in many cases because of the policy early adopted by the Exposition of obtaining as large a percentage as possible of its merchandise and service in exchange for A Century of Progress Gold Notes, One hundred and twenty-one merchants, contractors, and suppliers accepted a total of $2385,000.00 in notes for material and services. Great care was e.xercised to assure that no premium was paid to those who took notes instead of cash. It was a fundamental consideration that the bonds must pass at par. WTien the ORGANIZATION AND MANAGEMENT 25 notes became exhausted, deferred payments were obtained which provided thai the goods should be delivered during the pre-fair period with payment therefore at intervals throughout the operation of the Exposition. Some were secured by promissory notes, while others were open accounts. Such deferred liability agree- ments were entered into with one hundred and twenty-seven companies to the value of $1,748,536.74. Purchases for cash were infrequent and in comparatively small amounts. The Exhibits Department, established in 1931, was charged with the sale of exhibit space, the planning and installation of all exhibits, the handling and re- turn of all domestic and foreign exhibits, the cooperation and affiliation with local agencies available in connection with the exhibits, the preparation of catalogs and publications related to exhibits, and the protection of exhibits. The Exhibits Department had three different directors. First was Admiral L. E. Gregory, former Chief of the Bureau of Yards & Docks, of the Navy De- partment. Ill health of Mrs. Gregory brought about his retirement in a few months. Colonel John S. Sewell gave up his position as president of the Alabama Marble Co. to become the second Director. It was a cruel blow when Col. Sew- ell's health failed, mitigated only by the able way in which his assistant, Charles Walton Fitch took up his duties and led the department through its most trou- bled days. Assisting Mr. Fitch were W. H. Raymond, who came to the Fair from Armour & Company, bringing wide business experience and knowledge, and Capt. M. S. Daniels, Jr., of the U. S. Army, whose death shortly after the Fair brought to the entire staff a sense of keen personal loss. In September of the same year the Concessions Department was organized. Its functions included the handling of such features not assigned to other depart- ments as might be operated for profit by the Exposition itself, and those on a concession basis. After studying the concession histories of other fairs, where difficulties had been so acute, it was obvious A Century of Progress must find exactly the right person to head this activity. Tradition was broken in that a scientist was chosen. The man was Forrest Ray Moulton, whose brilliant achieve- ments and long association with the University of Chicago need no amplification here. Be it said that no one could have done a more courageous job. Milton P. Kerr, who had demonstrated his integrity, resourcefulness, and energy as Assist- ant Comptroller, was transferred to the Concessions Department as Assistant Director. The functions of the Promotion Department, as established by official order in February 1932, included the handling of all matters pertaining to the gathering and disseminating of public information in regard to A Century of Progress both in this country and abroad. This included the press, periodicals, pictorial displays, radio, moving pictures, lectures, and various other forms of publicity and promotion. The Promotion Department began its departmental existence under the first Assistant Director, Norman Gregg. E. Ross Bartley, who had been dean of the White House press correspondents in the Harding Administra- tion, and later secretary to the Vice President of the United States, was chosen as 26 A CENTURY OF PROGRESS director of promotion. There was no better loved man associated with the fair. The Comptroller's Department, officially inaugurated in September 1930, had previously functioned as an accounting oflice, and now handled all financial transactions, in which were included the duties of collection, control, auditing, accounting, insurance, and the budget, as well as the advance ticket sale. Throughout the early days Mr. Kerr, at first as Office Manager and then Assistant Comptroller, headed the financial office. The appointment of Mr. Martin Tveter as Comptroller was the signal for intensive work on the structure for revenue control. How well the work of this office was done is evidenced by the fact that, out of over two hundred million dollars handled, there was less than two thousand dollars discrepancy, including charges for counterfeit money inadvertently taken by cashiers. The Secretary's Department, established in January 1931, recorded the minutes of the meetings of the Corporation, the Board of Trustees, the Executive Com- mittee, and Standing Committees; acted as custodian of all official records, includ- ing the corporate seal; signed with the President or General Manager all con- tracts; was responsible for the issuance and regulation of all passes; and investi- gated and recommended action in any matters involving unauthorized use of the corporate name of "A Century of Progress." Patrick J. Byrne succeeded D. H. Burnham as secretary. It was Mr. Byrne's privilege to be both the first and last paid employee of the Exposition. The Operations and Maintenance Department was organized in April, 1932. Aside from the assumption of the functions of the General Service Department its responsibilities included the operation and maintenance of all buildings, utili- ties and matters pertaining to public safety and welfare; the handling of traffic in the grounds; transportation systems; the handling of freight and express trans- portation; the operation and maintenance of all buildings and property of the Exposition; the conduct of all matters connected with the concessions, aside from the determination of the "fixed charges" mentioned in the concession contracts after a temporary permit of occupancy had been issued; and the handling of all aliens employed upon the grounds under the immigration laws. Col. Robert I. Randolph's distinguished record in the service of Chicago, as President of the Association of Commerce and in connection with the Secret Six made him an ideal choice as Director of Operations. His major assistants were Clarence W. Farrier, transferred from the Works Department, John C. Mannerud from the General Service Department, and Commander H. D. Nuber of the United States Xavy. For twenty-four hours every day, this quartet was responsible for the major direction of the operating period. While never part of the Exposition staff, two groups were organized upon the grounds that worked in close harmony with all the staff units. These were the Exhibitors' Association, under the farseeing leadership of Edward H. Sniffen of Westinghouse, and the Concessionaires' Association with able and vigorous Robert Eitel of Old Heidelberg as its president. ORGANIZATION AND MANAGEMENT 27 It is interesting to note that the tentative organization scheme set up in 1929 was followed with but two exceptions. It was originally thought that "Events" or "Special Features" would function best as a separate department, but in the interest of economy these functions were later allocated to the Operations and Maintenance Department. It was also intended that the treasury functions would be separate from the accounting functions, but again in the interest of economy, both functions were placed under the Comptroller. Coordination of Departments The coordinating function among all the departments was performed by the General Manager. This task was made comparatively easy by the fine attitude of department heads. It was a rule never to alibi or let their staffs do it. They kept themselves clear of entangling details so they could look clearly ahead. They kept under control those trivial personalities that could have resulted only in damage to the Fair. As fast as policies and procedures were setded upon, they were circulated among the staff in the form of office orders. There were three classes of orders: (1) executive orders which were used by the General Manager for setting up of the organization; (2) general orders, issued by the General Man- ager to set forth either matters of policy or the detailed procedure which applied alike to every member of the staff, no matter where assigned; (3) departmental orders, issued by each department head to the members of his own department and in many cases containing detailed instructions as to how to carry out the executive and general orders. In order to emphasize teamwork, and to give newly organized departments the experience of the older ones, all orders regardless of their point of origin, were circulated from the office of the General Manager, and no order became effective until it was on file in his office. The usual procedure was to call together representatives of each department interested in the subject on which instructions needed to be issued. A proposed rough draft was drawn up, circulated for comment, revised and issued after dif- ferences were ironed out by the General Manager. There was then no trouble in enforcing the order because its contents had been thoroughly threshed out and its purpose well understood. Orders were held to a minimum and before issued were screened by four tests. (1) Will it be understood by the recipient or recipients? (2) Will I obey it my- self? (3) Will I take the trouble to check that it is obeyed? (4) If not obeyed, am I willing to take disciplinary measures to assure compliance? Unless "yes" could be answered to all four, the order remained unissued. Actually, the loyal cooperation of the staff in endeavoring to carry out the intent of a directive made direct orders seldom necessary. This was facilitated by keeping all key members of the staff constantly apprised of all developments and circumstances. Daily staff luncheons and dinners presented an excellent opportunity. 28 A CENTURY OF PROGRESS Management during Operation With the opening of the Fair, many new and vexing problems arose. Some were the same that confront every corporation; others were native to A Century of Progress. Among the former, the most troublesome arose when lines of com- munication broke down between the Administration Building and the Ground units. An example was the never-to-be-forgotten opening day. Rain during the last days of construction had been so continuous that it was impossible to use mechanical trench diggers for the installation of telephone lines. The trenches had been dug by hand and, with the opening day advanced to May 27th, the communication service was far from perfect. The switchboard broke down completely, and, in addition, the inter-office telephone service went out about an hour after the opening, due to the overload placed upon it. The operations personnel on the grounds had had only two days experience in working together as a team, and a lack of practical knowledge by which to steer a course worked to considerable disadvantage. There was a round of complaints from tardy exhibitors and concessionaires because cars were not admitted to the grounds; queries from the gates, the public protection sections, the pass office, and the information desk as to what was the policy on this or that. Few of the ques- tions had been anticipated. One minute it was whether to allow dogs on the grounds, and the next it was what to do with baby buggies. On the spur of the moment instructions were given to permit dogs on leashes to be admitted. The next day two dogs on leashes fought, entangled a woman in their leashes, threw her against a lamp-post and broke her shoulder. After that, dogs were barred, but people who had previously brought their dogs in com- plained bitterly the next time they came. Then there was the woman who ap- peared at the office at two o'clock in the morning, half hysterical because the Sky- Ride power cable had severed about midnight and left her stranded in rocket-car "Madam Queen" over rocks. She would not have minded, she explained, if it had been over water or land, but rocks were just too much. To meet these operating exigencies, the general manager's office was kept open for twenty-four hours a day and was adequately staffed to handle all emergencies expeditiously. The General Manager seldom left the grounds during a period of six months, having living quarters adjoining his office. From first to last, Col. Frank C. Boggs and Miss Martha S. McGrew served as technical and administrative assistants, respectively. No amount of praise ex- pressed in this book would adequately convey the high order of their service to the Exposition. Suffice it to say that their contribution to its success was second to none. Some of the most important events are not recorded in this chapter. The things which did not happen were quite as impressive as the accomplishments. There were no hold-ups; no riots; no embezzlements; no forgeries; no serious fires; no pestilence; no counterfeiting of tickets; no strikes other than jurisdictional; no lawsuits deriving from contractual relations; no claims by contractors for exten- sion of time; no political interference; no structural failures; and no catastrophies. ORGANIZATION AND MANAGEMENT 29 Chapter ^ FINANCES No phase of the Exposition's varied activities was more dramatic than that of its financing. Reduced to mere words in a story of the exposition, and to cold figures, it loses the suspense, the thrill, the travail, and the satisfaction which attended this most critical of operations. In many aspects it was unique. Not one cent was sought or obtained from any tax-paying body, in the form of a subsidy or gift. The principal financing was accomplished in the depth of the worst depression the country had known, and the Exposition was held during the years when the nation was slowly struggling back to recovery. Yet the miracle happened — every debt was paid in full, including a million and a half dollars in interest on the Gold Note issue. Moreover, when demolition was completed there remained a surplus which was distributed to institutions which had assisted the Exposition. Other American fairs had received substan- tial subsidies from government agencies, but they had been able to pay off only a few cents on the dollar, either on their incurred indebtedness or to those who had subscribed to their bond issues. Early Fwancing The initial financing of the Exposition was obtained through the sale of Founder and Sustaining memberships at $1,000 and $50 respectively. Early in 1928 when a preliminary organization was being formed, an active committee, under the leadership of General Abel Davis, set about raising funds for its maintenance. Great credit for the ultimate triumph of the Exposition is due these pioneers who first believed in the success of the enterprise, and who gave .no A CENTURY OF PROGRESS their money as a contribution without thought of return, other than being able to deduct it from their income taxes. And, as might be expected, it was these same men and women who later rendered many invaluable services. The $271,400 received from these memberships carried the operating organization through its first year. About this time, another undertaking was launched, first known as the "World's Fair Boosters" and later changed to "Chicago World's Fair Enrollment Commit- tee." Its outward purpose was to sell $5.00 Legion Memberships to the general public, these to be exchanged for ten admissions when the Fair opened, but its real function was to enlist the active interest of a vast number of citizens in a project which required public support to be successful. A city-wide network of offices was set up and solicitation was carried not only to individuals, but through large industrial organizations, foreign language groups and civic clubs. It was eminently successful in making Chicago conscious of a Fair which was still five years off. To Colonel Stuyvesant Peabody, and his many capable assistants, goes the credit for the raising of $637,754.35 (with its accumulated interest) through the sale of 118,773 memberships. The money received from these memberships was held as a trust fund, not to be used until the gates were ready to open; thus, if the Fair had to be aban- doned, every cent might be returned. This money later came under the terms of the Trust Indenture which provided that forty percent of all gate receipts should be deposited with the Trustee to be used for amortizing the Gold Notes. Having accomplished its primary purpose of advertising the Fair, the campaign for the sale of certificates was discontinued in May of 1929. Actually, money was being borrowed from the National Bank of the Republic at this time to keep the organization going, and the Fair found itself in the awkward position of spending money it did not have to get money it could not use! The possessors of these memberships were justly proud of their certificates, and their attendance did much to stimulate the crowds in the first weeks that the gates were opened — of primary importance in stimulating later attendance. The Guarajiteed Gold Notes May of 1929 found the finances of the Exposition at their lowest ebb. All the monies received from the founder and sustaining members had been expended, the Legion membership fund was safely impounded until 1933, and our credit with the bank was stretching to the breaking point. Two separate committees had, one after the other, studied the situation and sought some plan for the major financing of the Exposition, only to report that they had nothing to offer. The situation was desperate. An appeal was made to Gen. Charles G. Dawes, then the Vice-President of the United States, and his response was undoubtedly the outstanding contribution to the financial success of the Exposition. If he had not found time from the pressure of his public duties to organize the drive and almost lone-handed to carry through the securing of guarantors and subscribers to the Gold Notes, there would have FINANCES 31 been no Exposition. The plan adopted was one proposed by the Treasurer, George WoodruflF. I contemplated an issue of Gold Notes to be guaranteed by 40% of the gat( receipts, and further secured by the pledges of individual guarantors in ar amount greater than the issue. $10,000,000.00 in bonds were to be issued ir various denominations, bearing coupons paying 6% interest and maturing or October 15, 1935. The Board of Trustees formally authorized the issue of Gold Notes on Octobei 28, 1929. In the Trust Indenture to the Central Trust Company of lUinoi; were specified the terms and conditions which, among other items provided tha any individual guarantor might be relieved of his guaranty by purchasing Golc Notes up to the amount of his guaranty. Notes so purchased would be stampec by the Trustee as not secured by the other guarantors though, of course, the) retained the protection of the forty-percent-of-the-gate-receipts clause. As brilliant as was the concept of the plan, it was to meet its first test wher an attempt was made to secure the guarantors. In a whirlwind campaign General Dawes secured $12,176,000 in signed guarantees. As with most thing! which are successfully prosecuted, he began with himself, personally pledging < large proportion of the total secured. Mention must be made of the large pledge; made at that time by Mr. Julius Rosenwald and Mr. Samuel InsuU. These preliminary steps, while essential, did not produce cash, so during the summer and fall of 1929 active steps were taken to sell the bonds. Again General Dawes took the initiative and in a two-listed drive disposed of the initial large blocks of bonds. Subscriptions of $6,610,000 were received from guarantors, and $912,700 from others. It will be recalled that the great break in the stock market occurred in October of 1929. To dispose of securities in so nebulous and uncertain an enterprise as a World's Fair, still four years off, during days when personal fortunes were toppling and when prospects of a chaotic future were ahead, called for salesmanship and faith of a high order, The brave ones who purchased Gold Notes at this time little realized it was one of the few investments they could have made which would pay of? in full with six per cent interest. They deserved their good fortune. The subscriptions provided that a call could be made for the entire amount or, as was actually done, for parts, to be paid by the subscriber on thirty days' notice. The first call for 10% was paid on February 1, 1930 and amounted to $612,500. The remaining nine calls were made at intervals of about three months, the last one being made on October 15, 1932. A total of $5,999,200 was received in the ten calls. To assure the prompt payment of their subscriptions, many subscribers set aside other securities. The depression caused these to drop to a small percent of their original value. In spite of this and many other difficulties inherent in the times, only $610,800 was not paid promptly on call. Even this was somewhat offset by subscribers who took $683,000 of Gold Notes in advance of the calls. The first call liquidated the $325,000 which had been borrowed from the 32 A CENTURY OF PROGRESS bank and provided working funds for corporate purposes. From this time until the opening of the gates, no further borrowings were made. The Fair was on a stricdy cash basis. Though many additional millions were going to be necessary to complete an Exposition of minimum scope, it was realized that little more could be expected from individuals, and that many other sources of income would have to be explored and developed. The hundred and one ingenious ways in which these monies were raised is the epic of the Exposition. Some of the major items are here described, but space will not permit telling of many which were most interesting and unusual. Let it be said that the general depression assisted rather than hindered the later financing. A department store took gold notes for laying wood floors and a mail order house drove piles in the lagoon. The revenue made important additions to their sagging income statements. A story of how the depression helped in construction may prove illuminating. The low bid for a large concrete job was just one-third of the estimate made by the Exposition's engineeri-ng department. The contractor was called in for an explanation, as the Exposition could not afford to have a stoppage of work due to bankruptcies or errors in estimating. The contractor explained that he had a warehouse full of cement which was rapidly deteriorating and, while it could be used on the sand foundations at the Exposition, it could not be used in high construction. Mountains of sand and gravel had been standing untouched in his yard due to the cessation of building construction. His machinery was rusting and would be ruined if not used. His foremen and principal workers were already being carried on his pay rolls, though they had no work. He almost convinced the Exposition authorities that it would be a privilege to do the work for nothing. He got the job. The Budget System as Inaugurated in 7929 As contradictory as it may seem, the budget was the extreme of both rigidity and flexibility. This was because certain precepts, adopted early in the construc- tion period, were adhered to faithfully. They were summed up in the axiom, "We intend to open the gates, not the sheriff." It was not certain until the very end how extensive the Exposition would be, for its size was to be determined by the available funds. Neither commitments nor purchases were made until the actual cash was in hand to pay for them. Prospects of income, no matter how bright, were never considered valid. The havoc of the depression on personal fortunes and the skepticism of many important individuals as to whether the Exposition would ever actually open created a situation where some expected funds failed to materialize. Further confusing the problem was the fact that many irrevocable decisions had to be made months, and even years, before the gates were to open. These factors combined to make necessary a budget control that was absolute, with nothing being spent unless specifically provided, yet the entire budget was often recast several times in a week. FINANCES 33 One illustration, out of hundreds of examples, will indicate the complexitic; of the situation and how they were met. The water supply lines for drinking fire, and sanitary purposes, had to be installed under ground before the buildinc program was too far advanced. Sound engineering practice dictated a loop o: pipe around the entire grounds, so that in case of a break in the thin walls of the temporary piping, it could be valved ofi at both sides of the break, and the grounds supplied by pumping water both ways up to the damaged section. A dead-line date was set when work must start if it were to be completed or time. The drawings were ready and the contractors' bids in hand, waiting fo: the zero hour. This coincided with the date of the next call for payment or subscriptions to Gold Notes. Chagrin reigned supreme when we were notifiec that two hundred thousand dollars, considered definite, could not be paid. Th< laying of the pipe had to begin, but there was no cash on hand to pay for it— a seemingly impossible dilemma if we were to hold to our precepts. But a solution was found. Over the protests of the engineering department the loop system was scrapped and a single line ordered put in which could b( paid for with the funds on hand. The fire hazard was covered by buildim ramps close to the water's edge, where fire engines might drop their suctioi hose into the waters of Lake Michigan. A cross connection made to the cit; supply system at the far end of the pipe, with the valve closed except during emergencies, satisfied the sanitary requirements. The whole incident was ; blessing in disguise, for, unorthodox as it was, it functioned perfectly and savec nearly a hundred thousand dollars. So, while the budget was absolute for administrative items, for constructioi it was more in the nature of a program. Each day there was submitted t< the General Manager a statement showing availability of funds and the project for which provisions were still to be made. As soon as authorization was given the entire cost of the project was immediately deducted from available casl and set up in a separate account. To assure the integrity of the use of funds, other separate accounts wer established. Funds from space sold to exhibitors in exposition buildings wer segregated for use on that structure only. The later buildings, such as Agricultur and General Exhibits, were designed and built to conform to the space actuall taken by exhibitors, with provision for subsequent enlargement if the demanc developed. Sometimes their space fees were received a year before the buildinj was started. During the interim, the money was not intermingled with corporat funds, but was kept in separate trust accounts for each building. This sound financial policy became known to contractors and local bank and, despite the continued pessimism of some distinguished citizens, includini some able bankers, the credit of the Exposition increased to a point where al needs could be met. Sale of Exhibit Space The policy of previous Expositions had been to give space to exhibitors fo 34 A CENTURY OF PROGRESS competitive displays, and award medals and ribbons to winners. All this was changed at A Century of Progress. It was believed that the endless repetition of competitive products did not make for public interest. Also, if a substantial fee was paid for space, the exhibitor would value it more highly and accordingly produce a better exhibit. So the decision was made to sell space, eliminate competitive awards, and guide displays to cover different phases when in the same field. Exclusive privileges would be granted where this seemed best to fit the needs. All this was decided before the financial stringency developed, but it was most fortunate, for the sale of space in the Exposition's own buildings amounted to $3,000,000.00. To sell space during a depression was a problem in itself, but to obtain pay- ment literally years in advance called for real ingenuity. Space in many of the buildings was sold while they were still in blue-print form. Before the foundations were laid for the Foods and Agriculture Building and for the General Exhibits Group, $600,000.00 had been received from exhibitors. In a number of cases, the full price of the space was paid two years before the building was started. Besides giving the Exposition the cash in advance for the construction, it had the added advantages of permitting exhibitors to make interior alterations on the plans and of giving an accurate measure of how large a specific building should be. The rules and regulations for the sale of exhibit space were carefully developed and were ready early in 1931. The basic price for space was fixed at $10.00 a square foot, which, when aisles and utility space were deducted, represented the average cost to the Exposition for construction. To induce exhibitors to pay the full rental price in advance, a cash discount of three-fourths of one per cent per month was allowed. Many took advantage of this discount. The others were required to pay 5% with the application; 20% at the time space was definitely allocated; 25% on September 1, 1932; 25% on February 1, 1933; and 25% on June 1, 1933. A discount of 10% was allowed from the base price to exhibitors filing applica- tion for space prior to December 31, 1931, and 5% to those filing between January 1, 1932 and June 1, 1932. No discount was allowed for purchases after the last date. There was no ground rent to exhibitors who constructed their own buildings. Utilities were brought to the boundary line by the Exposition authorities but, from there on, all construction was at the expense of the exhibitor. The space charge in the Exposition's own building was designed to amortize its cost, so it became financially immaterial whether an exhibitor built his own structure or rented space in one belonging to the Exposition. The history of concessions in previous fairs had not been a happy one. Many had been forced to close through lack of income in the early months after open- ing. Bankrupt businesses and darkened show fronts do not lend to the carnival spirit of a Fair. The knowledge of previous disasters, coupled with the difficulty of concessionaires in raising enough money to build creditable rides and shows, FINANCES 35 caused A Century of Progress to take a generous position, even though it was designed to be for the best interests of all concerned eventually. The general policy was to make little or no space charge, and permit the concessionaire to keep all of his take until his original investment had been amortized. Hence concessions were not a material help in solving the financial problem in the pre-fair period. Advance Ticket Sales A substantial source of pre-fair income was evolved from the advance sale of admission tickets, though there were collateral advantages which were equally important. Books of single admission tickets and season tickets went on sale in December, 1932, and by May 26, 1933, there had been 2,342,155 single admission tickets and 3,858 season tickets sold, the total proceeds of which amounted to $966,237.18. Of course, 40% of this was deposited with the Gold Note Trustee under the Indenture, but 60% was available for construction and operation. It seemed inconceivable to the Exposition authorities that any skepticism should remain in January of 1933. They saw the acres of buildings nearing completion and knew that there was enough cash on hand to open the gates on schedule time. But many in metropolitan Chicago were certain that the Exposition would be postponed or would open unfinished, or even would be abandoned at the last minute. Some of these disbelievers even spread their doubts at out-of-town conventions, causing exhibitors in distant cities to call up and frantically inquire if all were well. The advance ticket sale did much to allay these fears. With hundreds oi thousands in the possession of citizens, they wanted to believe the Fair would open. When important corporations investigated and purchased large blocks of tickets, it did much to hush the doubting Thomases, if not convince them, Previous fairs had suffered badly from a small attendance in the first two months. Even the great Columbian Exposition of 1893, which eventually broke all attendance records up to that time, was so poorly attended in the opening weeks that by July many concessionaires closed their doors and moved out, and the Exposition itself was threatened with closing, as even operating expenses could not be met. It was believed, if a substantial early attendance could be stimulated, and if the Exposition merited praise, that the word-of-mouth publicity of those who came first would have a profound influence on a successful outcome. This is actually what happened, and in no small amount was due to the advance ticket sales, which, when combined with the holders of Legion Membership tickets, put 3,399,919 tickets in the hands of the public before opening day. The psychology of having a ticket in hand did much to overcome the natural inertia of many to come early and often. For having come once, they quickly made attendance a habit. 36 A CENTURY OF PROGRESS Gold Notes Finarice Construction Program By the summer of 1932, there still remained unsold nearly $3,000,000.00 worth of the original issue of Gold Notes. The depression had so depicted private fortunes that sales to individuals had virtually ceased. However, many corpora- tions still had substantial cash reserves or materials in stock, and had little use for either. A number of concerns were approached with the proposition of accepting Gold Notes for construction work, services, and merchandise. The plan was eminently successful, and $2,581,400.00 of notes were so taken by contractors and suppliers. Where notes were traded for goods, it was specified that the notes must be accepted at par and the full regular discount allowed the Exposition. For services, notes were given to low bidders as though on a stricdy competitive cash basis. In other words, not one penny of discount was given on the notes and no brokerage fee was paid to anyone in connection with the sale and disposal of any part of the note issue. While Gold Notes were being sold to others, the staff expressed its belief in their security by subscribing to $309,500 of them. Every employee took part of his or her salary in notes, and many took as much as half. This entailed many personal sacrifices, but inspired confidence in others. As the last of the Gold Notes were being used, the credit of the Exposition reached a point where contractors offered to perform work for unsecured notes, or by carrying the liability on open account. Over $1,800,000 worth of work and materials were supplied on this basis. It was here that one of the most heart-breaking decisions of the Exposition had to be made. There were many things still desired: more trees and land- scaping; more elaborate illumination; more decorative items such as fountains, statuary groups and incidental buildings. The credit was there to get them. At least another million dollars was offered by contractors anxious for additional work. But the decision was "No". There was enough on the grounds to open a successful Fair, more would have been gilding the lily, but particularly it would have meant another million dollars eventually to be paid back. There was a fixed determination, reiterated many times every day — "We will pay off the Gold Notes in full". That controlled every thought and act of the Exposition management. The Exposition had been in constant touch with loop banks. While there was no need to borrow money during the construction period, the banks had been kept fully informed on its financial position and prospects. This proved most helpful because many contractors and material manufacturers were able to negotiate loans from these banks on their Exposition contracts. The major items of income during the construction period arc recapitulated here: FINANCES 37 Gold Notes purchased by guarantors $5,999,200.00 Gold Notes purchased by non-guarantors 912,700.00 Gold Notes purchased by employees 309,500.00 Gold Notes used in payment for materials and services 2,581,400.00 Total amount of Gold Notes Issued $9,802,800.00 Gold Notes to the amount of $78,600.00 were later accepted in payment for exhibit space and other obligations, leaving Gold Notes to the value of $9,724,200.00 as net issued and outstanding. Founder and Sustaining Memberships $ 271,400.00 Rental of space to exhibitors and concessionaires 3,742,865.06 Advance ticket sale 966,237.10* Legion Memberships 637,754.35* Unsecured notes or open account 1,800,000.00 Miscellaneous items such as interest and pre-Fair admissions 100,000.00 In accordance with the Trust Indenture, the Exposition was required to deposit daily with the Trustee 40% of the gate admissions, leaving only 60% for operating expenses. This, with other factors, contributed to an expected period of financial stringency. Many of the early visitors came in on advance sale tickets, the receipts from which had been already used. In accordance with the contracts with the concessionaires, the Exposition would not share in their take until their capital investment had been paid off, or not until August. Large crowds were not anticipated until the vacation period began, which was after the middle of July. Liabilities incurred during the construction period were scheduled for payment during July. While credits could undoubtedly have been extended, the Exposition desired to maintain its reputation of meeting every obligation on time, so while it still had $400,000 in its operating cash fund on July 1, 1933, the decision was made to negotiate a loan of $500,000 from the banks. Since they were well aware of the situation, no trouble was experienced and the money was obtained through joint action of the Continental Illinois Bank and Trust Company, the First National Bank of Chicago, the Harris Trust and Savings Bank, the Northern Trust Company, and the City National Bank and Trust Company. This loan was secured by pledging receivables of $300,000 and providing that income from concessions was to be paid daily to the banks. While not due until September 15, the loan was retired in full by August 19th. By this time all obligations incurred during the construction period and scheduled for payment had been liquidated. The anticipation of large crowds in August and substantial income from concessions proved correct. All indebtedness was paid in advance of due dates, resulting in the saving of interest and taking advantage of cash discounts. Except for the payment of the Gold Notes, the Exposition was never again •Only sixty percent available for construction and operating purposes. 38 A CENTURY OF PROGRESS in tight financial straits. 15ut this freedom did not permit any relaxation in the close scrutiny of every expenditure. Ihe operating budget was studied daily and altered many times to meet changing prospects and conditions. Unremitting, meticulous care that funds be not wasted was observed. However, large sums were frequently appropriated for extra spectacles, pageants, and stunts not contemplated in normal expenses, when the returns in revenue, attendance, or publicity seemed to justify them. Payments to Note Holders 1 hrough all this, funds were accumulating in the hand of the Trustee. There were monies representing forty per cent of Legion Membership and advance ticket sales, in addition to the daily deposit from gate receipts. By September 1, 1933, these funds amounted to $2,187,835.14. So on September 1 an initial distribution of 2Q% was made, amounting to $1,944,840. An additional 10% was paid on October 1, on October 15, and on November 13, each of which amounted to $972,420. These payments totalled 50 /T of the original par value outstanding ($9,724,200) and amounted to $4,862,100. With the close of the Exposition on November 11, half of the Gold Notes were paid. The determination to pay them in full was to a large measure responsible for the decision to hold the Fair the second year. There was a widespread public demand for an encore and exhibitors and concessionaires had expressed a willingness to go along, but there had to be a definite urge to run the great risk of a second season. The staff was dead tired, there were endless legal and financial problems to be solved, and it was venturing into an untried field contrary to all precedent. With the last payment on November 13 to the holders of Gold Notes, there remained in the Exposition treasury a net amount of $1,095,755.13, after balancing off accounts receivable and payable. This was just about the sum required to demolish the Fair as provided in the contract with the South Park, so litde or no additional money could have been paid on the Gold Notes. A careful study indicated that the total cost of wintering the Exposition and of new construction and rehabilitation would be within the funds probably available. Operating expenses a second year could be met by a smaller attendance than the most pessimistic of predictions, therefore substantial additional sums could be paid on the Gold Notes. In the decision to hold the Fair the second year, there seemed to be everything to gain and nothing to lose. Much the same arguments were presented to hold open a third year. But the incentive was gone — the bonds were paid in full. Early predictions for the 1934 season proved accurate and, on opening day, the Exposition was in an excellent cash position and it had not been necessary to seek outside credit in the interim. During the stand-by period from November 12, 1933 to May 26, 1934, there was an expenditure of $3,300,083.17 classified as follows: FINANCES 39 New construction and equipment $1,209,466.61 Rehabilitation 891,705.63 Administrative and financial 1,198,821.93 The income during this period amounted to $3,543,026.47. It was possible to negotiate more favorable concessionaire contracts to the Exposition than the previous year. This was because their principal construction costs had already been amortized and particularly because accurate data was available from the previous year's experience on their actual take and profits. There was received $622,932.75 from this source. The income from exhibitors was considerably less than the first year, as the rental charge was placed at $2.50 per square foot, compared with the basic charge of $10.00 per square foot for the 1933 Fair. There was received $859,624.75 from this source. Advance ticket sales produced $2,060,468.97, and on opening day there were in the hands of the public over 5,000,000 single admission tickets and 8,250 season tickets. L^gal and Financial Problems A number of knotty problems presented themselves for solution. They usually involved the question of whether the 1934 Exposition was an entirely separate enterprise with its own legal and financial entity, or whether it was merely a continuation of the 1933 edition. It was far from being an academic question, for such practical issues arose as the validity of guarantees obtained in 1929, which warranted the payment of Gold notes for an Exposition to be held in 1933. To prevent any embarrassment, it was decided to negotiate new contracts on all Exposition affairs, and to seek releases from all persons or agencies which might consider the second year a separate affair. Later, in a test case, the courts decided that the 1934 Exposition was not a continuance of that of 1933, but a new Exposition. The original guarantors had subsequently purchased Gold Notes to an amount of $5,999,200.00. They had been released from their guarantee by an amount equal to the value of the Gold Notes purchased. These notes in turn had been stamped "not guaranteed". During the latter part of 1933, a number of additional guarantors bought guaranteed notes in the open market and presented them to the Trustee for release of their guarantee. By early 1934, there remained only $1,578,000 par value of the original note issue that had not been released from the guarantee, $8,146,200 having been so released. To forestall any legal involvement over the question of paying off all the outstanding notes on an equal pro rata basis, the guarantors who had purchased notes and caused them to be released were asked to subordinate their notes to the remaining notes still bearing the guarantee. It was a great deal to ask of those who had already supported the Exposition so loyally, and it was most 40 A CENTURY OF PROGRESS gratifying to have 80% of them acquiesce to the subordination. It meant that they would not receive anything on their notes in addition to the 50% already received until all of the guaranteed notes had been paid — both as to principal and interest. That they were fully rewarded for their faith, was the brightest light of the Exposition. The following schedule is a summary of the dates and amounts of distribution made to holders of Gold Notes in both 1933 and 1934: Dates and Amounts of Distribution Made to Gold Note Holders in 7953 and ig^^ AMOUNT PAID TO Guaranteed Released Subordinated Date Notes Notes Notes Total September 1, 1933 $ 315,600 $ 331,500 $1,297,740 $1,944,840 October 1, 1933 157,800 165,750 648,870 972,420 October 15, 1933 157,800 165,750 648,870 972,420 November 13, 1933 157,800 165,750 648,870 972,420 June 1, 1934 789,000 165,750 954,750 September 1, 1934 165,750 648,870 814,620 October 1, 1934 165,750 648,870 814,620 October 15, 1934 165,750 648,870 814,620 November 1, 1934 165,750 713,757 879,507 November 20, 1934 583,983 583,983 $1,578,000 $1,657,500 $6,488,700 $9,724,200 It will be noted that no payment was made to subordinated note holders in the distribution of June 1, 1934 and no payments on guaranteed notes in subse- quent distributions. The subordination agreement permitted the payment of all guaranteed notes in full out of the first monies received by the Trustee. This in effect released all of the guarantors, as there were then no guaranteed notes outstanding. The interest paid on all classes of notes from April 15, 1930 to November 20, 1934 amounted to $1,480,888.02. The payments from both principal and interest totalled $11,283,688.02, of which $6,833,385.12 represented 40% of the gate receipts, and $4,450,302.90 was remitted to the Trustee from corporate funds. Final Balance in the Blacky The 1934 edition came to a triumphant conclusion with all major goals accomplished. The splendid organization was rapidly disbanded, expenses were quickly curtailed, and all financial obligations both contractual and moral, were liquidated as soon as they were presented or could be determined. By December 31, 1934, there was a net balance on hand of $688,165.35, to be used for demoli- tion, future claims, and dissolution of the organization. FINANCES 41 Tlie Exposition had been granted the right to use land under the jurisdiction of the South Park, provided that the site was returned in the condition in which we acquired it. The Park commissioners had the right to retain any of the buildings owned by the Fair. The only structure selected was the Administration building, and this was used as Park headquarters until their new office building was completed. It was demolished in 1940 and today the only remaining mark is the memorial column commemorating the Balbo flight. Exhibitors and concessionaires removed their own structures. The Barker- Goldman-Lubin Company of Springfield, Illinois, demolished and removed all Fair buildings, paying the Exposition $28,000 for the salvage value. Early in 1936 their work was completed to the satisfaction of the management and the park officials. There would have been still much to do to comply with the terms of the ordinance to restore the grounds. Original roads and walks had been torn up and miles of new ones laid. Level green sod and elms covered vast areas which originally had been dump heaps of ashes, bed springs, and automobile bodies. Sewer and drainage systems criss-crossed underground, much of which might be usable for Park purposes. To attempt to restore the grounds to the letter of the contract would have been exorbitantly expensive, wasteful of usable material and works, and diflicult of determination. A working solution was formed by agreeing to pay to the Chicago Park District a compensating sum of money, and being relieved of all further obligations of restoration. By an ordinance passed July 2, 1935, the sum of $275,000 was accepted and the Exposition finally vacated the grounds. It was a mutually fortunate adjustment. It would have cost the management more than the agreed sum, for it would have had to maintain an expensive overhead organization for at least another year. The Park gained because it was not only free to utilize whatever of value was left by the Exposition, but received sufficient cash to make many new improvements in the Park area. It marked the termination of what had been a most pleasant association. The South Park, which later was incorporated in the Chicago Park District, had been excellent landlords. Within the authorities granted them, they had done everything in their power to make the Exposition a success and a credit to Chicago. No political demands whatsoever were made upon the administration of the Fair. Our deep thanks and appreciation went to Edward J. Kelly, as President of the South Park Board, and to Robert J. Dunham, as President of the Chicago Park District, and to George T. Donoghue, who was Superintendent under both administrations. The Exposition was incorporated as an organization not for profit, and hence no member, employee, or associate could receive a dividend or share in a profit or surplus. Because of this status, it enjoyed many privileges such as exemption from income taxes or the payment of a tax on gate receipts. Those who made financial contributions were empowered to deduct them from their income tax returns. 42 A CENTURY OF PROGRESS It seemed an academic question to ask in 1929 what was to be done with any money remaining when the Exposition was over, as no World's Fair held previously (or since) has enjoyed a surplus. It is diplomatically simple to divide up money that does not exist, and which few believed ever would. How difTercnt a story to have money which must be given away and to decide among all the claims, charities, funds, and worthwhile projects who might demand a share. To decide which and how much would only mean hard feelings on the part of those who perhaps had an apparendy rightful claim, but who had to be left out. So in 1929 the decision was made to divide the surplus, if any, among those who had been of material aid to the Exposition and whose announced purposes were similar to those of A Century of Progress. Binding contracts were negotiated in which there was a quid pro quo. Substantial contributions were made to the success of the Exposition, by the so-called "residual legatees" and they were entided to share in the surplus. When the books of A Century of Progress finally closed, there was $160,000 available for distribution. The South Park received 25%, the Museum of Science & Industry 25%, the Chicago Art Institute 20%, the Adler Planetarium 10%, and the remaining 20% was divided among the Yerkes Observatory, the Smith- sonian Irstitution, the Chicago Regional Planning Commission, and associations for the care and preservation of the Lama Temple of Jehol and for Fort Dearborn. FINANCES 43 J^ en H CD -H ffl CO en CO 3 CD O (^ HI W IN < o < S D CO (NoT o o o o d d o o (N o^ ■*>o (N (N t> CO oT W O — ^ — ^ •-3 c' cs « .2 ' « « = c w t- c ^-^ c < iJU uj w C w w u tn O S, O O 0£h o Cy C 4; _ 4) coo CO o o (N CJO t- (N . 4) O C V t> «- T, O. p ■ V '2 o o m c-a J j5 CO O H 2^ o ii Ji £| c o =^- 4) > j2 ■£c c 4) c« r es E 4> 3 «^co CO O ^T3 < = C 4» O cfi •— O "2 ns ^ 41 _ CO ^ > « i: o c c 5 •*- ;" "^ ^ CO fc, .w -ti .— C ''2 '^ 4) CS 'H "O f. 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Each section, vaunt- ing its achievements and advantages, would proffer its claims and intimate its unique qualifications for candidacy, A Century of Progress was particularly fortunate in that its administration was never required to steer a diplomatic course through such friendly rivalries. While one or two sites in the outskirts of the city were suggested as possibilities, none was ever pressed. The Exposition, at its very outset, benefited from the unanimity of the Chicago citizenry in the assumption that the Fair was to be on the lake front, and in the heart of the city. Both of these essentials were embodied in the strip of parkland bordering the lake, extending from 12th Street on the north, for a distance of approximately three miles, to 39th Street on the south. This section included the island known as Northerly, and covered an area of about 427 acres, of which the lagoons, lying between Northerly Island and the mainland, constituted approximately 86 acres. The immediately obvious advantages were its accessibility, the group of per- manent buildings already there, and its adjacency to the water. Closely approxi- mating the center of the metropolitan population, this site was equally accessible from all sections of the city. It was separated from the loop, Chicago's central business district, by only a dozen blocks. Nearly a million people entered the Loop daily for business and other purposes by the existing means of transporta- tion, and on its fringes lay the principal railroad terminals. There, too, were located large hotels with a capacity of more than 25,000 people. 50 A CENTURY OF PROGRESS The location of the Illinois Central Railroad, literally at the door of the site, established it as a major transportation service to the Exposition, without the necessity of special construction work other than a short spur and some minor re- arrangement of layout. The adjacent harbor ollered its additional facilities, while, on the land side, the fact that the park drive was a principal artery through the city had already occasioned the development of extensive parking facilities in the area. To accommodate the public buildings already located in the park, and the crowds entering adjacent Soldier Field for special events, both bus and street car service ran within walking distance of several entrances. Thus the only necessary consideration was the possible extension of existing lines and expansion of the service. Importance of Nearby Facilities The existing transportation facilities, serving the permanent structures imme- diately adjacent to the Exposition site provided a great initial advantage. These in- stitutions — the Field Museum of Natural History, the Shedd Aquarium, the Plane- tarium, Soldier Field, and, a little farther distant, the Art Institute — would lend grace and dignity to whatever form might be evolved for the Exposition, though many thought that the modern lines of Exposition buildings would clash with their classical style. They had not only already familiarized Chicago and its visitors with this locality, but would continue to draw people there during the pre-Fair period, enabling them to note the progress of the work on the grounds, with a resultant quickening of their interest. Figures on attendance at previous large events in Soldier Field, and the mate- rials of construction and the various service supplies which had to be brought to the institutions in the Grant Park area, were invaluable guides in the computa- tion of the Exposition's estimate of the rate at which the existing transportation system could handle the exposition problems, during both construction and oper- ation periods. And, of course, dominating and enhancing everything was Nature's own con- tribution — the evercriments but did not meet the Fair's peculiar requirements. Union rules prohibited spraying with oil paint and limited the size of brush to four and one-half inches. But spraying, which enables three times as large an area to be covered in a given time, and a ten-inch Dutch brush, were permitted with cold-water paint, suggesting a great saving in both time and cost of application. The spray, however, did not prove successful, as too much paint COLOR VITALIZES ARCHITECTURE 77 was blown away on the windswept lake front. The experience of the two years of the Exposition proved casein paint eminently satisfactory within its limitations. As a matter of fast, by September of the first year of the Fair, nearly all colors looked as fresh as when applied. The dark green blue showed the worst fading; the yellow tended to lighten and lose some of its orange character; one of the reds and one of the greens became somewhat transparent and would have been unsightly had there not been an undercoat of oil paint of the same color. While little of the deterioration was unsightly, a small amount of repainting was done about this time. Most of the exterior colors required at least two coats over the aluminum priming. The undercoat of the designated color was generally in oil, serving as a protection to the surface and a color reinforcement, for the overcoat of casein. This procedure fitted in well with the terms of the contract which had a limitation on the amount of casein which would be furnished. Cooperation of Exhibitors Color schemes for the structures of exhibitors and concessionaires followed the lead of the Exposition's general plan. In some instances schemes were prepared for them and in others suggestions given. They all gave a full measure of cooperation, though in a few instances, after some confusion. For example, the general scheme for 1934 designated for one building the trademark colors of that firm. It was not to be wondered that a competitor objected when he was not permitted to use his own colors. But a solution was found by changing one color in the building and repainting the ring of the 23rd Street entrance. Miscellaneous structures, and what became generally known as "gadgets", some decorative, some utilitarian, including boat landings, light fixtures, shelters, banners and flags, all received the attention of the color section. Awnings and umbrellas, especially those of concessionaires, presented a problem. Solid colors or the use of stripes, the full width of the material, was insisted upon. The use of a lot of reds was discouraged, but colors were not required to match the general palette exactly. The painting contract was unique in its provisions, for manufacturer and labor contractor were united. With the painters having direct responsibility to the paint maker, the old bone of contention was avoided, for the painter could not blame the material, nor the manufacturer the application. As far as the Exposition was concerned, it was to pay a stipulated price per foot for each color applied, to be figured on the number of "squares" (100 square feet) covered. Adjustments or unit prices were established for scaffolding, cleaning rusted metal, and, in the case of aluminum, for the material to which applied. Both exteriors and interiors of all buildings owned by the Exposition were included. The remarkable air brush and water color sketches prepared by Urban for the general color scheme were supplemented for work in the field by special drawings. These were black-line prints with areas designated for color by key 78 A CENTURY OF PROGRESS numbers which corresponded to those on the palette, and the actual color usually applied to a portion of the area as a check. When the drawings and the work order had been given to the contractor for a building, or a group of buildings, there remained for the Exposition field supervision, inspection of the work, and actual measurement of the painting executed as the basis for payment. The total cost of the work was about $285,000.00. Through the spring rains the Fair burst into bloom, and the bold splashes of color which greeted the thousands on opening day seemed almost articulate with the spirit of carnival and joy, the very essence of a great World's Fair. But withal there was a satisfying harmony which expressed the Exposition's more lasting implications and purposes. Here was an architectural scheme of utilitarian modernity cloaked in the garments of festival. As the first reaction of amazement, and sometimes irritation, changed to understanding, color became to the visitor as definite a part of the Fair as the exhibits. The ig^4 Palette As soon as the 1933 Fair had been battened down for the winter, thoughts turned to an even more attractive show for the next summer. So in December, Shepard Vogelgesang, who had had charge of interiors the year before, was assigned to prepare the color scheme for 1934. While he continued the basic principles of Urban, he developed a new palette and a radically different arrange- ment. It was felt desirable to give the Exposition a new aspect to those who had been frequent visitors the year before, and the experience gained suggested changes, such as the elimination of colors which had faded or did not reflect artificial illumination. Over the winter there grew a rather insistent demand that the Exposition be painted all white, but this was disregarded for the same reasons that it was not used originally. The number of principal colors used in 1934 was reduced to ten from the twenty-three used in 1933. It was believed that ten color differences were as many as the public would be able to recognize clearly in one great panorama, especially as similar colors are easily confused later in the season when they faded unevenly. This was particularly evident with the four shades of orange used in 1933. The colors of the 1934 palette were: a yellow; a red; orange; a true red, a blue red (nearly magenta); a turquoise or a ceruleum, which was distinctly green; a blue slightly on the blue side rather than the purple; a green slightly on the blue side; a gray violet; and black and white. These colors were distinct enough from one another by nearly equal differences to have individuality, and yet related enough not to appear harsh in combination with one another. That the gorgeous blue, which had been used on the semi-circular apse of the north face of the Hall of Science was missing brought sincere regrets from many. The 1934 color scheme, built upon the framework of the previous year's plan, added to it a zoned color treatment which was new and effective. It emphasized vistas inherent in the architectural conception by grouping related COLOR VITALIZES ARCHITECTURE 79 hues. Starting at the North Entrance, the exterior effect was white and red beyond the entrance. Red, blue red, and white were carried to and included the exedra of the Hall of Science. Red and orange colors carried across the planetarium Bridge and included the groups of the Foods and Agriculture and the Wonder Bakery buildings, and the Government and the States buildings. The court of the Hall of Science established a green dominance repeated across the lagoon in the artificial "trees" of the Electrical Group. The circular court of the Electrical Group was dominandy white, held in massings of blue. Blue and green were repeated alternately on the north facades of the General Exhibits Group. The south facades were alternately white and yellow. The yellow tied in with a yellow motif established at the 23rd Street entrance, accented with blue. This yellow dominance, relieved by white and red, carried over Swift's Bridge of Service to the buildings on the south end of Northerly Island. The Travel and Transport area, while predominandy white, still permitted buildings erected by the three motor companies to have characteristic schemes. White was used as the element of continuity between these and the Exposition's own buildings. Thus the Home Planning Hall, adjoining this group on the north, was white with accents of turquoise blue and yellow. The main Ford Building was white with accents of dark green, blue and yellow; the General Motors Building was white with an accent of red, contrasting with turquoise at the main entrance; the Chrysler Building, white accented in lavender and yellow, was balanced by the dome of the Travel and Transport Building. The two reds used on the Travel and Transport Building recurred in the smaller buildings on the Lake Michigan side of Leif Eriksen Drive. Most of the building groups did not utilize more than three colors, thereby giving greater prominence to each color. The generous use of white established a transition and provided a foil, but was also used where form could be accentuated by shadows. Certain colors in the 1933 scheme had been particularly disappointing at night, such as the dull dark blue on the north facade of the Hall of Social Science. During the season the intensity of illumination on this surface was multiplied several times, yet so much was absorbed that it remained an apparently unlighted area. In other cases the source of the light was reflected as unpleasant bright spots on an otherwise evenly illuminated surface. In an effort to find a better solution for these difficulties an experimental laboratory was established to ascertain the reaction of colors and paints to night lighting. Much was learned as to light absorption, fluorescence, and the type of color of lenses and gelatin screens for floodlights to strengthen and vivify colors. But the results of the tests were inconclusive, as they did not parallel outdoor conditions where spill light from many adjacent sources of illumination must be contended with. Preliminary tests generally fail to indi- cate sufficient intensity unless due account is taken of the increase light level of actual operation. Differing from the method employed in 1933, bids were taken from separate 80 A CENTURY OF PROGRESS groups of manufacturers and painting contractors. A number of paint makers were given a set of established colors and asked to submit wet samples for tests. Each was told to inspect the present conditions of the buildings before making recommendations and to submit the material considered most likely to give a satisfactory result for priming, for sealing and for finish coats. The grounds were divided into nine sections for bidding on the paint application. The total amount of exterior painting on which bids were taken was 60,000 squares as compared with 80,000 squares executed in 1933, and on only 600 squares of interior painting, as compared with 25,000 squares executed in 1933. The total cost of the 1934 job was just over $100,000.00 and, at the height of the work, there were some 1,500 painters engaged. COLOR VITALIZES ARCHITECTURE 81 Chapter 8 LANDSCAPING All man-made efforts are subjected to adjectives and to differences of opinion, and so the Exposition's architecture was either modernistic or functional; its color was bizarre or stimulating; its lighting was glorious or spotty. Even the magnificence of Chicago's skyline, which was to form the backdrop for the new city by the shore, was not exempt, and evoked comments on its garish signs and dilapidated factory buildings to the south. But few could find fault with Nature's offering to the stage setting — sunlit skies, Lake Michigan's many moods and colors, and the universal appeal of trees, flowers and grass. It became evident, however, that the last of these would require much assistance from man. Except for a narrow strip of planting along Leif Eriksen (now South Lake Shore) Drive, there were three miles of waste, relieved only by a clump of volunteer poplars on the Island, and a few struggling weeds and sunflowers on the mainland. It had been practically untouched since the sand dredge and the dump truck had "made" the land. The erosion of rain and storm waves had taken heavy toll along the bulkhead. The "fill" varied widely as to material; sand from Indiana, caisson clay from Loop excavations, and cinders generously intermixed with bed springs and automobile bodies. Ramps and lounges might contribute to the comfort of the visitors, but what could be more alluring to the dog-tired than a shady bench, near a gurgling pool and a bed of petunias? Harsh and desolate would be man's best efforts without the aid of growing things. Late in 1930, Ferruccio Vitale was made a member of the Architectural Commission, and began his studies of the landscaping problem. Due to illness, 82 A CENTURY OF PROGRESS Mr. Vitale turned over his task to his partner, Alfred Geiffert. Herbert \V. Schmitt, who was associated with the firm, came to the Exposition and eventually became head of the Landscape Division. It was under his direction that the final plans were developed and the work done. The Administration, Travel and Transport, Hall of Science, and Electrical Building areas, planted in 1931 and 1932, were the outdoor laboratories. So well did the trees and grass around the Administration Building flourish, and so much did they enhance the attractiveness of the structure itself, that former critics resolved to withhold final judgment. The landscape plan must serve two purposes; one, to complement the architecture; the other, to impart the refreshing atmosphere of a garden. The color of the buildings would be stirring and the landscaping would accentuate it by providing a restful background. Shrubs and tall cedars would break the monotony of plain walls, and tubbed trees and flower boxes would grace the terraces. All plantings would be carefully and subdy adapted to the type and architecture of the building they would adorn, so that each spot would have its unique place in the general pattern. At night the ingenious use of light would transform the landscape into a brilliant new scene. The asymmetrical architectural plan simplified the landscape design. It made possible the development of the area around each building independendy of the others, without preventing a blending of all into a pleasing composition. There was less complication incident to the circulation of vehicular and pedestrian traffic which necessarily influences the layout of a formal plan. Continual changes in construction plans, and the additions, deductions, and changes in the various units, as well as the shifting of sites for special buildings, rendered impractical an approved general design. However, a number of sketch plans were prepared, which served as guides to an ultimate goal of uniformity. Much preliminary work was done on scale models, where miniature trees and shrubs of green sponge could be "spotted in" until the right effect was attained. Landscaping a Dual Problem The real landscaping problem was not so much one of design, but of how to make things grow and how to obtain the necessary funds. It is obvious that the planting was not a self-supporting item, such as exhibit space. It would be essential that no major conflicts occur between the landscaping and the construction work and the installation of underground utilities. All might have to carry on together in the same area at the same time. Throughout the entire schedule, thought had been given to the sub-grading and preparation of the lawn areas so that they might be ready to receive grass seed a month before the opening of the Fair. Here, again, coordination with the construction forces would play an important part in arranging the schedules of procedure, so that clearing the sites of the debris of construction would be completed prior to the time the lawns must be built. The time element, therefore, became of the essence in the selection of plants LANDSCAPING 83 to make possible the effects desired. Plants, unlike brick, stone, wood, or metal, which may be readily manufactured to specifications, require time and patient nursing to insure the size and form desired. To assure an adequate source of desirable ones, a thorough and comprehensive survey was made of the types and varieties of plant materials available at the nurseries over a wide area. This information was gathered and compiled during the winter of 1931-1932. Information was requested on plant materials as to varieties, height, spread, quantity available in each size, prices delivered f.o.b. Chicago, and prices delivered and planted. Using this information as a guide, a proposed list of plant materials was developed. The selection was confined to varieties that would react satisfactorily the first season after transplanting, particularly those with compact root system, and to those which would thrive under the climatic and atmospheric conditions of the Lake Front. Without a complete planting layout, the quantity of materials required could not be definitely fixed. An approximation was found by estimating the acres of landscaping around the buildings called "intimate" areas, and the quantity of materials required per acre of landscaping in the areas between the buildings, called "general" or "park areas." Upon completion of the material list, planting specifications were prepared for each item, covering in detail the methods to be used in digging, balling, trans- porting, preparation of planting areas, mixing of topsoil with peat moss, planting, guying, mulching, clipping, and pruning, preparation and planting of flower beds, and maintenance of all materials to June 1, 1933. When the bids were received and analyzed, it was possible to determine just how far the Exposition could go in creating the restful, parklike atmosphere so much desired. Soil was shipped from Southern Illinois by freight, unloaded at a siding within the fence of A Century of Progress, and distributed to the sites in measured trucks, thereby eliminating the difficulties of trucking it through the city. Selection of Soil and Plants The factors that entered into selection of the soil itself were fertility, proper texture to aid and stimulate root growth, freedom from weeds, and satisfactory price. The first order for five thousand cubic yards was delivered early in the fall of 1932 to various areas throughout the grounds for immediate use. An additional pile of nine thousand cubic yards was stored at 16th Street to provide for the winter and early spring needs, when it would be impossible to make delivery from the source of supply. In the spring of 1933 an additional delivery of twelve thousand, five hundred cubic yards was made for the balance of the planting and the lawn areas. Peat moss, five thousand six hundred bales of it, was used freely as a soil conditioner, keeping the soil open and loose to stimulate root action. Peat moss, also has the quality of retaining many times its own weight in water, thereby aiding plant growth during the hot, dry summer days. 84 A CENTURY OF PROGRESS At the sources of supply the plants were each carefully picked, inspected and cataloged according to form, size and shape, and then reserved by marking the plant materials that would satisfactorily fulfill the requirements of effects and settings. Every tree was chosen for its particular location, thereby eliminating the problem and expense of reshifting and resetting. More than sixteen hundred trees were planted on the grounds of A Century of Progress. All came from Illinois, except the cedars, which were brought from the East. Among the familiar native trees were the American elm, maples in variety, Lombardy poplars, lindens in variety, horse