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THE LIBRARIES
THE LIFE OF SIR ROWLAND HILL
AND THE
HISTORY OF PENNY POSTAGE.
THE LIFE
OF
SIR ROWLAND HILL
K.C.B., D.C.L., F.R.S., F.R.A.S., ETC.
AND THE
HISTORY OF PENNY POSTAGE.
BY
SIR ROWLAND HILL
AND
HIS NEPHEW
GEORGE BIRKBECK HILL, D.C.L.
AUTHOR OF
"dr. JOHNSON: HIS FRIENDS AND HIS CRITICS," ETC.
IN TWO VOLUMES,
VOL. II.
LONDON:
TPiOS. DE LA RUE & CO.
no, BUNHILL ROW.
1880
{The right of Ti-ansIaiion and Reproduction is reserved.')
PRINTED BY
THOMAS DE LA RUE AND CO., BUNHILL ROW,
LONDON.
CONTENTS OF SECOND VOLUME.
BOOK II. {ConttniLed)
CHAPTER XII.
COMMITTEE OF ENQUIRY (1843).
*' State and Prospects of Penny Postage," i-— Examined before the Committee,
2 — The " Fallacious Return," 4 — Charge for the Packet Service, 5 — Treaty
with France, 6 — Colonel Maberly's Evidence, 7 — Dockwra, Allen, and
Palmer, 9 — Australian Letters and India, 10 — Committee's Report, 12 —
Spain and Russia, 13 — Letters from Sydney Smith and Miss Martineau, 14.
CHAPTER XIII.
RAILWAY DIRECTION (1843-6).
Director and then Chairman of the Brighton Railway Company, 16 — Examination
of Railway Officers, 18 — Enforcement of Penalties, 19 — Three Codes of
Signals. Safety of the Line, 20 — Excursion and Express Trains, 21 — Postal
facilities for Brighton, 22 — Value of Shares. Resignation of Chairmanship,
23 — Offer from the South-Western Company, 24 — Parliament and the
Railways, 25.
CHAPTER XIV.
NATIONAL TESTIMONIAL (1844-6).
United States, 27— Mazzini and Sir James Graham, 28— "A Penny Post," by
John Hill, 29 — Subscriptions to the Testimonial, 29— Income Tax Commis-
sioners, 30— Mr. Cobden and the Anti-Corn Law League, 31 — Presentation
of Testimonial, 32.
CHAPTER XV.
APPOINTMENT TO POST OFFICE (1846).
The New Ministry, 37— Lord Clanricarde Postmaster-General, 38— Mr. War-
burton, 39 — Appointment offered, 40 — Mr. Hawes, 41 — A Painful Dilemma, 42 —
Letter to Mr. Hawes. Appointment accepted, 43 — Promise of Promotion, 46.
y b o 8 1
f-^ o
VI CONTENTS.
CHAPTER XVI.
TOINT SECRETARYSHIP ( 1 846-8).
The " Edinburgh Review " and Mr. Charles Dickens, 48 — Restrictive Minute, 49 —
Cabals, 51 — Snowed up, 52 — The Post Office a vast Machine, 53 — Liverpool
Town Council, 54 — Lord Clanricarde's Boldness, 55 — Bristol Post Office,
57 — Lieutenant Waghorn, 59 — A Bundle of old Clothes by Post, 61 —
Applications for Increase of Salary, 6^ — Statistics, 64 — Book Post. Pro-
posed System of Promotion, 65 — Railway Legislation, 66 — Money Order
Department, 70 — Offensive Minute. Mr. Cobden's Advice, 73 — Savings in
Stationery, 76 — Arrears of Money Orders, 77 — Carelessness in Remittance, 78
— Attempted Robbery, 79 — Frauds, 80 — Esquires in Low Life, 81 — ^Joseph
Ady, 82 — Telegraph, 83 — Chartists, 84.
APPENDIX TO CHAPTER XVI.
General Progress. Letter to IVIr. Baring, 85 — Number of Letters from 1839 to
1847, 86 — Book Post. Professor De Morgan, 87 — Evasion of Postage, S8 —
Scale of Salaries. The Interpretation of a Fortnight's Holiday, 89 — Letter-
boxes, 90 — Railway Notices. Sir Erskine May, 91 — United States, 92 —
France, Revolution of 1848, 93 — Belgium, 94.
CHAPTER XVIL
EFFORTS FOR IMPROVEMENT IN POSITION (1848-9).
Discordant action in the Post Office, 95 — Claim for Promotion, 96 — Lord John
Russell on Penny Postage, 98 — The Ministry in Danger, 99 — Great Increase of
Expenditure, 100 — Formal Application for Promotion, loi — The Chancellor
of the Exchequer's unreasonable Demand, 103 — Plealth again fails, 105.
CHAPTER XVIII.
SUNDAY RELIEF (1849-50).
Sunday Labour in Post Office, 107 — Bath Post Office, 108 — Closing of Money
Order Offices, 109 — Other Measures of Relief. "Forward Letters," no —
Minute on Reduction of Sunday Labour, in — Lord's Day Society, 113 —
Treachery in the Camp, 115 — Bishop of London, 116 — City Meeting, 118 —
Publication of Minute, I2I — No Compulsion. Extracts from Private Journal,
123 — Hon. and Rev. Grantham Yorke. Insubordination, 128 — Slanders of
Lord's Day Society, 129 — The first Sunday on the new Plan, 131 — Anony-
mous Letters, 134 — Lord John Russell, 135 — Further Slanders of the Lord's
Day Society, 136 — Railway Sorting, 137 — Suburban Sunday Delivery, 13S —
General Thompson and Dr. Vaughan, 139 — Meetings of Surveyors, 140 —
Further Sunday relief, 141 — Cabals, 143 — Demand for total Abolition of
Sunday Labour, 144 — Mr. Wallace. Visit to Greenock, 148 — Mr. Matthew
Forster, 149 — The Times, 151 — Lord Ashley's Motion, 155 — No Sunday
Deliveries, 158 — Commission on Sunday Labour, 160.
CONTENTS. VU
CHAPTER XIX.
PARTIAL IMPROVEMENT IN POSITION (1S5O-I).
The Word of a Minister, 163 — Renewed Claim for Promotion, 164 — Mr.
Warburton, 165 — Mr. Cobden, 166 — Mr. Hume, 167 — Sir C. Wood, 169^
Application for an Assistant-Secretary, 170 — Mr. Frederic Hill — his Services
as an Inspector of Prisons, 171 — Ministry in Danger, 173 — Increase of Salarj',
174 — Death of Mr. T. W. Hill. jNIr. Frederic Hill's Appointment, 176—
Staff of Clerks, 177.
APPENDIX TO CHAPTER XIX (1849-51).
Money Order Department, 178 — Clerks divided into Classes, 179 — Clerks in
Charge. Prepayment, 180 — Mail Trains verstis Mail Carts, 181 — Rural Dis-
tribution, 182 — Postal Treaties, 183 — Salaries and Promotion, 184; Rectifi-
cation of Accounts, 185 — Mr. Cunard and the West Indian Mails, 186 —
United States. India, 187 — France. Revenue, 1S8 — Mail Robbery, 1S9 —
Improved Condition of Officials. Source of Dishonesty, 190 — "Household
Words" and "Quarterly Review," 191.
CHAPTER XX.
EFFORTS FOR FURTHER IMPROVEMENT IN POSITION (185I-2).
The Railway Department, 193 — Letter from Mr. Cobden. Visit to the West
Riding, 194 — The two Secretaries, 195 — Renewed Application for Promotion,
196 — Mr. Cobden, Mr. Hume, and Sir C. Wood, 198 — A Mysterious Allu-
sion in Mr. Cobden's Letter, 199 — Resignation of the Liberal Ministr}', 200 —
Lord Clanricarde's Minute. Statement of Improvements, 201.
CHAPTER XXI.
LORD HARDWICKE (1852).
Lord Hardwicke Postmaster-General, 203 — Two Kings in Brentford, 205 — Mr.
Warburton, 206 — Court Dress. The Latch-key, 207 — Chevalier Bunsen,
208 — Who is to be Subordinate? 209 — Lord Hardwicke's peculiar Spelling.
An Election Job, 2X0 — Resignation of Tory Ministry, 211 — East Indian Post
Office, 212.
CHAPTER XXII.
LORD CANNING (1853-4).
Lord Canning, Postmaster-General, 213 — Treaty with France, 214 — Large
Savings, 215 — Letter to Lord Canning, 215 — Promotion or Resignation,
217 — Lord Canning's Answer, 218 — Dangerous State of Health, 219 — Com-
mission for Revising Salaries, 221 — Dinner at Lord Canning's. Mr. Glad-
stone, 222 — Mortality among Colonels, 223 — Sole Secretary, 224.
CHAPTER XXIII.
PROGRESS OF REFORM FROM THE MIDDLE OF 185I TO THE END OF 1854.
Railway Legislation, 227 — Acceleration of Northern Mails, 231 — Limited Mails,
232 — A Transformation Scene, 233 — Silence under Misrepresentation. Pre-
miums for Punctuality, 235 — Mail -bag Apparatus, 236 — Rectification of
VUl CONTENTS.
Accounts, 237 — Packet Service (Lord Canning's Commission), 238 — Colonial
Postage, 241 — The Times, 243 — Foreign Book Post. Chevalier Bunsen and
Lord Hardwicke, 244 — Salaries and Promotion, 245 — Report of Commis-
sioners for Revising Salaries, 246 — Patronage, 248 — Competitive Exami-
nations, 249 — Telegraphs, 251 — Postal Reform abroad, 252.
APPENDIX TO CHAPTER XXIIL
Money Orders. Article in " Household Words," 253 — Hong-Kong Post Office,
257 — Prepayment. Early Deliveries, 258 — Pillar Letter-boxes. Number of
Letters, 259 — Increased Honesty, 260 — Titus Oates. Funeral of the Duke of
Wellington, 261.
CHAPTER XXIV.
SOLE SECRETARYSHIP — FIRST ANNUAL REPORT, 1854. PROGRESS OF
IMPROVEMENT (1855-9).
Lord Canning, 263 — Arrangement of Secretarial Duties, 264 — The Staff of
Officers, 266 — Annual Reports. Monthly Report of Improvements in hand,
267 — Post Office versus Board of Works, 268 — Free Delivery, 270 — London
District Offices, 271 — Scotch and Irish Mails, 273 — Need of Railway Legis-
lation, 276 — Sir G. C. Lew^is, 277 — Government Loans to Railway Companies,
278 — Government Purchase of Railways. Royal Commission on Railways,
283 — Arbitration, 284 — True Interests of the Companies, 285 — Money Orders.
Contract Work, 286 — Post Office versus Admiralty. Mr. Trollope, 288 — •
Panama Route, 290 — Indian Mutiny, 292 — Acceleration of News, 294 — •
Revenue and Expenditure, 295 — Predictions Fulfilled, 297 — Promotion by
Merit. Sir W. Hayter, 298 — Civil Service Examination, 300 — Letter from
Sir C. Trevelyan, 301 — Health of Officers, 302 — Life Insurance, 304 — Mutual
Guarantees, 307 — Libraries, 308.
APPENDIX TO CHAPTER XXIV.
FIRST ANNUAL REPORT (1854).
Soldiers' Letters. Colonial and Foreign Posts, 310 — Street Nomenclature and
House Numbering, 311 — Early History of the Post Office, 312 — Im-
provement in Accounts. Number of Offices, 313 — Number of Letters.
Returned Letters, 314 — Registration, 315 — Soldiers' Remittances. Exten-
sion of Money Order System to Colonies, 316 — Transference of Management
of Colonial Post Offices. Foreign Posts, 317— United States, 318— Mr. Pliny
Miles, 319 — Treaties made easily Terminable, 320.
CHAPTER XXV.
DISCONTENTS IN THE OFFICE (1S55-9).
Demands for higher Wages, 321 — "Civil Service Gazette," 322 — Letter-carriers
— Eligibility of their Position, 324 — Christmas-boxes, 325 — Mutinous Meeting,
326 — Threats of Assassination, 327 — A familiar Acquaintance, 328.
CONTENTS. ix
CHAPTER XXVI.
MISCELLANEOUS PROCEEDINGS FROM 1855 TO 1859.
Postal Guide and Postal Official Circular, 329 — Date Stamps. Mr. Pearson Hill's
Stamping Machine, 330 — Mr. C. W. Sikes and the Post Office Savings Banks,
331 — Salaries, 333 — Volunteer Corps, 334 — Compulsory Prepayment, 335 —
Parcels Post. Tubular Conveyance, 336 — Inventors, 339 — Telegraph Tube
Service, 340 — Mr. R. Stephenson, 341 — Postage on Newspapers, 342 — The
Times, 344 — Mr. Gladstone, 345 — Serious Illness, 346 — Plan for distributing
Newspapers, 347 — Wreck of the "Violet" Mail-packet, 349 — The Bey of
Tunis. Number of Letters posted in Russia and Manchester. The last Attack
on Penny Postage, 350 — Government Franking, 351.
CHAPTER XXVII.
POSTMASTERS-GENERAL (1855-60).
Lord Canning, 353 — Indian Mutiny. "Edinburgh Review," 354 — Duke of Argyll,
355 — Lord Colchester, 356 — Lord Elgin, 357 — Health failing, 358 — Royal
Society. K. C.B., 359 — Vigorous and harmonious Action in the Office, 360
— Dangerous Illness. Lord Stanley of Alderley, 361 — Fourth Cabal. Mr.
Gladstone's Support, 362.
CHAPTER XXVIII.
PROGRESS AFTER 1 859.
Post Office Savings Banks — their Costliness, 364 — Registration, 367 — Pattern
Post, 368 — Packet Service. Transference from Admiralty. Mr. Frederic Hill's
Reforms, 369 — Tenders. Surveys of Mail-packets, 370 — Readjustment of
Transmarine Rates, 371 — Punctuality, 372 — Large Expenditure prevented,
373 — Reward for faithful Services, 374 — Free-trade and subsidised Mail-
packets, 375.
CHAPTER XXIX.
RESIGNATION (1864)
A Blow struck at Promotion by Merit. Appeal to the Treasury, 376— Interviews
with Lord Palmerston, 377 — Health broken down. Medical Certificate, 378
— Mr. Gladstone's Kindness. Letter of Resignation, 379 — Results of Postal
Reform, 380 — Number of Letters. Revenue, 382 — Letters from Lord Stanley
of Alderley, 384 — Lord Stanley's Speech in the House of Lords, 386 — Statue
in Birmingham, 387 — Mr. Joseph Parkes. " Sir F. Baring's opinion of
Rowland Hill," 388 — Pension to Lady Hill. Notice by Lord Palmerston,
390— Treasury Minute, 391— Authorship of Penny Postage, 393 — Lady Hill's
Address to the Queen, 394 — Grant from Parliament. Lord Palmerston's
Speech, 395— Speeches by Lords Brougham and Clanricarde, 398 — Letter to
Mr. Gladstone, 399 — Mr. Gladstone's Answer, 400 — University of Oxford.
Testimonials. Albert Gold Medal, 400 — Happy among Reformers ! Postal
Reforms of the Future, 401 — Packet Service. Every Department should be
Self-supporting, 402 — Contract Work. Female Labour. Parcels Post, 403—
Postal Union. Office of Postmaster-General should be Permanent, 404^
Patronage. Promotion by Merit. Post Office Monopoly, 405— The Path that
lies before Reformers, 406.
CONTENTS.
BOOK I I I.
CONCLUSION.
Squandering of Force, 411 — Rowland Hill's Character. His Pride in his Plan,
412 — A rare Combination of Enthusiasm and Practical Power. Never Com-
plained of the World. His perfect Integrity, 413 — His high Standard of
public Duty. His Generosity and Consideration for the feelings of others,
414 — Asked too much of men in general, 415 — A Member of the Political
Economy Club, 416 — His continued Interest in Postal Affairs. Garibaldi,
417 — Effect of Education on the Postal Revenue. Spelling. His Grief at
the Faults committed in the Post Office, 418 — Mr. Gladstone's Description of
his Lot. State of his Health, 419 — Royal Society Club, 420 — An over-
wrought Brain. Metropolitan Asylums Board, 421 — Regularity of his
Household, 422 — The Resources of his Old Age, 423 — His Gratitude.
Thoughtfulness for others, 424 — Death in the Family Group, 425 — Colonel
Torrens. His Son's Marriage, 426 — Not Forgotten of Men. Statue in
Kidderminster. Freedom of the City of London, 428 — Death, 429 — West-
minster Abbey, 430.
APPENDICES.
A. — Letter to Postmaster-General Lord Clanricarde (January 3rd, 1849), p. 437.
B. — Letter to Postmaster-General Lord Clanricarde (August 13th, 1849), p. 443.
C. — Lord Clanricarde's Reply (August 23rd, 1 849), p. 445.
D. — Minute on the Sunday Duties of the Post Office (Februar}' 3rd, 1849), p. 446.
E. — Letter to Postmaster-General deprecating Compulsory Employment on the
Sunday (October iSth, 1849), p. 453.
F. — Anonymous Letter from a Sub-Sorter (October nth, 1849), p. 455.
G. — Letter to Mr. Warburton (November i6th, 1850), p. 457.
H. — Letter to Postmaster-General Lord Canning (June i8th, 1853), p. 460.
I. — Memorandum by Sir R. Hill on the Net Revenue of the Post Office (De-
cember i8th, 1862), p. 466.
J. — Conveyance of Mails by Railway — Memorandum thereon (January 6th,
1857), p. 474.
K. — Minute relative to Panama Route to Australia (September 27th, 1858), p. 478.
L. — Letter to Lord Canning, Governor-General of India (October 24th, 1857),
p. 482.
M. — Proposed Reduction in the Postage on Newspapers and other Printed Matter
(June 1 2th, 1869), p. 484.
N. — Letter to the Lords of the Treasury — Superannuation Grant (March 17th,
1864), p. 492.
BOOK II.
HISTORY OF PENNY POSTAGE.
( ContiiiJted.)
HISTORY
OP
PENNY POSTAGE.
{Continued?)
-♦o«-
CHAPTER XII.
COMMITTEE OF ENQUIRY (1843).
As the Committee was not moved for until so late
in the session, it could not have very long to sit ; and,
at the end of seven weeks, its inquiry was brought to
a close by the approach of the prorogation. This
abrupt ending was in two ways unfortunate. In the
first place, it cut short the evidence I was giving in a
reply to allegations from the Post Office ; and, in the
second place, it allowed no time for more than the
briefest Report. To supply these deficiencies, and to
present the whole in readable shape to the public, I
drew up a careful statement of the principal facts
given in evidence, with my own comments thereon,
and published it under the title of " State and Prospects
of Penny Postage ;'"^ and from this I proceed to
abstract or extract, as may appear most convenient.
The pamphlet, I may add, contained, in an appendix,
the whole of the correspondence asked for by Sir Thomas
Wilde ; including, therefore, the letters refused by the
Treasury, but which I had afterwards laid before the
Committee in the course of my evidence.
The witnesses before the Committee were — first,
myself, and afterwards the Secretary of the Post
* London : Charles Knight and Co., Ludgate Street, 1844.
VOL. II. B
2 LIFE OF SIR ROWLAND HILL. [1843
Office, the Postmaster-General, and three other
functionaries of the department.
" The main part of my evidence consisted of written statements,
prepared from day to day, and read before the Committee. The
Committee proposed this unusual course, and though I saw that it
would greatly increase the labour of preparation, yet, as it enabled
me to adopt a better arrangement of matter than could have been
secured in an examination altogether viva voce^ I readily complied
with their desire."*
The labour, however, was enormous — especially in
the collection, verification, and arrangement of a
vast number of facts — and required for its effi-
ciency all practicable assistance from my family. I
believe nothing but such assistance, and the ex-
citement of the contest, could have enabled me to
support the toil. The amount of matter laid before
the Committee may be judged of when I say that my
examination-in-chief occupies a hundred and thirty-
four pages in the folio Blue Book (equal to two
volumes of an ordinary novel), and engaged the
whole time of the Committee at six consecutive
sittings. The heaviest part of the work was in the
beginning, as then my time for preparation was
briefest, while, as it fell out, the mass of matter was
largest — ninety-five of the hundred and thirty-four
pages being taken up with the proceedings of the first
four days.
After having restated the principal features of my
plan, enumerated the chief improvements already
effected, and glanced at the chief causes then impair-
ing or retarding the beneficial operation of these
improvements, I repeated the statement of their
results, as already mentioned in my petition, adding
that the chargeable letters had increased to nearly
* " State and Prospects," p. 3.
1843] MY EVIDENCE.
threefold, while the Increase in Post Office expenses,
though still, in my opinion, excessive, was, when the
accounts were cleared of certain extraneous charges,
actually less for the three years subsequent to the
reduction of the rate than for the three years previous
thereto.^
I referred to a letter from Messrs. Pickford, by
which It appeared that they estimated the increase
in the number of their letters during the last four
years, enclosures being counted in, as from 30,000
to about 720,000. t
I compared the results of penny postage, and of the
other alterations consequent upon It (so far as they had
then been carried into effect), with the recorded an-
ticipations of the Post Office and of myself; referring
particularly J to Illicit conveyance, the safety of postage
stamps, and the exchange of charge by number of
enclosures for charge by weight ; on all which points
the expectations of the Post Office had proved
erroneous. I also recalled Colonel Maberly s opinion
that in the first year the number of letters would not
double, even If every one were allowed to frank ; Mr.
Louis's estimate that the adoption of the penny rate
would cause a loss of from sevenpence to eightpence
per letter — that Is, somewhat more than the gross
revenue of the Post Office at the time ; and Lord
Lichfield's statement in Parliament, that each letter
costs the Post Office *' within the smallest fraction of
twopence-halfpenny " — a calculation making the ex-
pense double the produce of the penny rate.§ On
the other hand, I had no difficulty in showing that
* ** Report of the Committee on Postage (1843)," question 24.
t " Report of the Committee on Postage (1843)," question 25.
J " Report of the Committee on Postage (1843)," question 72.
§ " Report of the Committee on Postage (1843)," question 72, p. 21.
4 LIFE OF SIR ROWLAND KILL. [1843
my calculations had been justified, and my expecta-
tions, with due allowance for time and circumstance,
fairly fulfilled.
I afterwards laid before the Committee a general
statement of measures of improvement not yet
effected, but which I had recommended while at the
Treasury, several of them essential parts of my
original plan.^ In addition to these, I mentioned
various other measures, suggested by experience,
which I had been quite unable to bring forward for
want of opportunity. I may so far anticipate as to say
that nearly all the measures then spoken of under
both headings were, after my return to office, carried
successively into effect, and that their combined
operation is the main cause of the present large
amount of public convenience and fiscal benefit
derived from the Post Office. After such an enu-
meration of measures, it was almost superfluous to
repeat that " the adoption of my plan was extremely
incomplete, its financial operations most injuriously
interfered with, and its public benefits lamentably
cramped."
I next proceeded to examine the parliamentary
return already referred to, more than once, as the
*' Fallacious Return," by which it was made to appear
that the Post Office, instead of affording, as shown
by the ordinary accounts, a net revenue of ^600,000,
caused a positive loss. It may well seem incredible
that returns emanating from the same department
should exhibit results so widely different, and the
reader may naturally be curious as to the means by
which the difference was produced. It was mainly
this: At the time when penny postage was established,
the packet service was, with little exception, charged
* ** Report of the Committee on Postage {1843)," questions 78-82.
1843] CHARGE FOR THE PACKET SERVICE. 5
to the Admiralty ; whereas In this return the whole
amount (^612,850) was charged against the Post
Office.^ The department on which the expense ought
to fall, or the equitable division of the charge between
the two, might be matter of question ; but it Is obvious
that to make such a change without notification, and
thereby exhibit, by a mere shuffling of items, results
so impaired, was to lead the public into a very false
Inference as to the revenue arising from the Post
Office under the new system as compared with the
old. Indeed, the delusion so produced not only
misled large numbers at the time, but, as already
said, haunts some minds even to the present day.
This, however, was not all ; since the return also
made a pretended division of the postage revenue
under two heads, one consisting of the inland revenue,
the other including the foreign and colonial revenue —
a distinction which I showed to be made, not by actual
examination of facts and just Inference therefrom, but
by mere estimate. I also showed that In this return
the amount of foreign and colonial postage was greatly
swollen at the expense of the Inland revenue, the
purpose obviously being to disparage the results of
penny postage ; and further that, despite the state-
ments of Sir Robert Peel and Mr. Goulburn, the
net revenue of the department was really ;^6oo,ooo
per annum, t a statement soon confirmed by the
following admission of Colonel Maberly : —
"As I have stated over and over again, looking at it as regards the
Post Office revenue now, as compared with what the Post Office
revenue was before the penny post, the surplus of income over
expenditure is somewhere about ;j£6oo,ooo."|
* " Report of the Committee on Postage (1843)," question 85, p. 44.
+ " Report of the Committee on Postage (1843)," questions 84 and 85.
Z " Report of the Committee on Postage (1843)," question 1664.
6 LIFE OF SIR ROWLAND HILL. [1843
After disposing of the " fallacious return " — falla^-
clous to the extent of ^600,000 per annum — I pro-
ceeded to the proof of the different allegations of my
petition.
I described a serious error lately made in a treaty
with France — an error the more vexatious as being
the result of needless meddling.
Extract from my evidence : —
" The next and last case under this head [Economy] is the new
postal treaty with France, which, however excellent in its general
objects and effects, is, in consequence of important errors in the
details, operating very unfavourably on our portion of the revenue
derived from the united postage, French and English, on letters
between the two countries. Our scale of postage, as the Committee
will bear in mind, ascends by half-Ounces up to one ounce, and then
by ounces. The French scale, on the other hand, ascends by
quarter-ounces. Several important results flow from this distinction.
As every letter, in regard to a portion of its postage, is under the
quarter-ounce scale, the great majority of letters will be just within
the quarter-ounce ; such letters, therefore, though liable to a French
rate of 2od. per ounce, and a British rate of only \od. per ounce,
would be charged \od. each, viz., 5^. British and ^d. French — the
whole being collected sometimes by the one Post Office, sometimes
by the other. Under the old system each Government would retain
its own 5^., and hand over the second ^d. to the other Government.
The English Post Office, however, in order to relieve itself of the
trouble of accounting for the letters ?iwneratim, proposed a clause by
which each Government would have accounted to the other for the
whole mail at once, according to its weight in bulk. I pointed out to
the Treasury how unfairly towards our own Government the proposed
stipulation would operate, and the proposal of the Post Office was
consequently rejected. It appears, however, by the treaty that it was
subsequently revived, with a slight modification, which no doubt was
thought would obviate the evil, but which only slightly mitigates it.
Under the treaty, we are to pay in respect of a mail, the postage of
which is collected in England, 2od. an ounce to the French for
their share of the postage ; whereas on a mail the postage of which
is to be collected in France, we are only to receive i2d. per ounce.
Applying this rule to the great majority, which, as before said, are
just under the quarter ounce, the ultimate effect is, that of our 5^.,
1843] REGISTRATION.
when the postage is collected in France, the French hand over to us
o:ily 3^., retaining 2d. of our 5^., in addition to their own 5^. ;
whereas, when we collect the postage, we hand over to the French
the whole of their 5^., retaining our own 5^. without any addition.
Upon certain small classes of letters the arrangement would be in
favour of the English, but to a very slight extent even upon such
classes ; and, on the general balance the disadvantage is to an annual
amount probably of some thousands of pounds.""^
Upon the importance of additional facilities there
was the less need that I should repeat in my pamphlet
what I had advanced before the Committee, because
of the ample recognition given to such importance, in
general terms, by Colonel Maberly, in his evidence : —
" The Post Office has always held the opinion, and I believe they
are right, that facilities judiciously applied will enormously increase
the correspondence ; and I have sometimes myself pushed this
doctrine to a length that may be considered almost absurd, that
facilities increase correspondence almost more than reduction of the
rate."t
On the question, however, of what had been done
towards that increase of facilities recognised as so
important, I dealt with one or two of the most promi-
nent points. Thus, under the head, '' Security of
Correspondence," I referred to my evidence on the
subject of registration ; feeling it the more necessary
to enlarge upon this point because of the exaggerated
views put forth in his evidence by Colonel Maberly
as to the insecurity then existing — views expressed
in such phrases as '' The department has become
thoroughly demoralized ;" I there has been "enormous
plunder and robbery ;" § "the plunder is terrific ;" ||
and, by way of climax, "a letter posted with money
in it mipfht as well be thrown down in the street as
put into the Post Office." H
* '* Report of the Committee on Postage (1843)," question 318.
t Question 1132. % Question 11 74. § Question 1 163.
II Question 1176. IF Question 1178.
8 LIFE OF SIR ROWLAND HILL. [1843
After I had explained to the Committee the diffi-
culties to be encountered in the travelling-office —
where "how the duty is to be performed" the Post-
master-General had declared himself '' altogether at
a loss to imagine," adding that ^' if the number of
registered letters should increase largely this office
must be abolished " — a return was ordered by the
Committee, in which, when received, the danger to
the public service certainly stood forth in a ludicrous
light ; since it appeared that the number of registered
letters then to be dealt with in the travelling-office,
during its whole journey from London to Preston,
averaged only six each trip !
For the purpose of refuting my statement, that
little or nothing had yet been done in the way of
increased facilities to the public, an attempt was made
to extort from me an admission that there had been a
great number of additional deliveries within the pre-
vious twelve months in different parts of the king-
dom. The mode taken was to inquire if I were aware
of large augmentations in particular towns selected
by the querist (Mr. Estcott), who said that he spoke
from his own knowledge, and to lead the Committee
to infer, from my inability to reply off-hand to such
questions, that I must be ignorant on the general
subject ; the whole was made up of parts, and If I
could not speak to these, how could I be informed as
to that ?^ In the interval, however, between my two
interrogations on this subject, I produced evidence
flatly contradicting, so far as related to two out of the
three towns named, the allegations so distinctly im-
plied in the questions of the hon. m.ember.t
* '• Report of the Committee on Postage (1843)," questions 407-421, 581-594.
f "Report of the Committee on Postage (1843)," questions 563-570.
1843] POSTAL REFORMERS. 9
Such are a few of the matters selected for my
pamphlet, out of the many dealt with in my evidence
relative to past proceedings.
The next point of consideration was the probability
of the completion of my plan. I again quote from
my pamphlet, premising that in the previous passage
I had referred to the importance which I had always
attached to the plan as a whole, and to the Duke
of Wellington's emphatic recognition of such im-
portance : —
" As regards probabilities, it is a curious fact that, from the insti-
tution of the Post Office to the present time, no important improve-
ment has had its origin in that establishment* The town-posts
originated with a Mr. Dockwra,t shortly before the Restoration; the
cross-posts with Mr. Allen, about the middle of last century ; and
the substitution of mail-coaches for horse and foot posts was, as is
well known, the work of Mr. Palmer some thirty years later. It is
remarkable that the cases of Dockwra and Palmer bear a consider-
able resemblance to my own. The opposition to the introduction,
and, what is more extraordinary, to the working-out and even the
continuance of Palmer's plan, is too well known to be dwelt on here;
but both these remarkable men saw their plans adopted, were them-
selves engaged to work them out, and subsequently, on the complaint
of the Post Office, were turned adrift by the Treasury. "J
I may remark here that though the three reformers
■ — Dockwra, Palmer, and I — were all alike in the fact
of dismissal, a subsequent distinction must be observed.
Mr. Dockwra, I fear, never received any recompense
for his valuable improvement ; Mr. Palmer was allowed
a pension of ^3,000 per annum, an amount much
below that promised him in the case of success —
obtaining, however, after many years delay, a par-
* I have since learnt that Mr. Allen had been in the Post Office.
+ The plan was originally devised by a Mr. Murray, who, however, transferred
it to Mr. Dockwra.
:J: " State and Prospects of Penny Postage," pp. 35, 36.
10 LIFE OF SIR ROWLAND HILL. [1843
llamentary grant of ^50,000 ; I alone was so far
favoured as to be recalled to aid In the completion
of my plan.
In dealing with this question of probabilities, I
w^as obliged to dwell strongly on the notorious
hostility of the Post Office, as well as its incapacity
for the task to be performed : to refer, for instance,
to Colonel Maberly's habitual prediction of failure,"^
and Lord Lowther's declared inability to see any-
thing in my plan save the introduction of a penny
rate, and the establishment of a third delivery to
Hampstead.t I had also to show, from the past
inaction and indifference of the Treasury, the hope-
lessness of looking for efficient aid in that quarter.
Before concluding the account of my evidence,
I extract a passage, which may perhaps afford some
little amusement. The reader will recollect the
circumstances already mentioned relative to a notice
issued by the Post Office, recommending persons
corresponding with the far East by the Overland
Mail to appoint agents in India for the payment of
the onward postage. | On this subject the following
passages occurred before the Committee : — •
" Chair i7ia7i. — With regard to Indian letters, an objection was
taken by the East India Company to forwarding letters from Bombay
unless payment was made at Bombay ? — I am aware of that.
" That was notified to the Post Office by the East India Company?
— Unquestionably.
"The Post Office gave notice to the public of such detention on
the part of the East India Company ? — Yes.
" Did they do anything more than that ? — Yes ; they advised that
every one wishing to write to places beyond Bombay should appoint
an agent for the payment of the transit postage.
"The Post Office advised that?— Yes.
* "Report of the Committee on Postage (1843)," questions 1803 and 1S04.
t Question 2968. % Vide ante, pp. 485, 486.
1S43] CORRESPONDENCE WITH AUSTRALIA. II
"Where does such advice appear? — In the notice given by the
Post Office on the occasion.
******
" Does that contain anything more than an announcement to the
public that the East India Company had made such a regulation ? —
Yes ; it contains a recommendation to the public to address their
letters to the care of correspondents in India.
******
^^ Mr. Tennenf. — The tenor of your former answer would import
that that was a suggestion emanating from the Post Office ; are you
aware that that was a recommendation made to the public by the
Post Office in pursuance of direct instructions from the Directors of
the East India Company? — I was not aware till this moment that
the Directors of the East India Company had power to issue in-
structions to the Postmaster-General.
******
"Are you aware of any instruction given by the East India
Directors to the Post Office, that if parties wished their letters to be
forwarded, they must find an agent there to do it ? — I have, of course,
no means of knowing the correspondence between the Post Office
and the East India Company.
But assuming that the facts are as I gather from the questions of the
honourable gentleman, I do not see how those facts can place the
Post Office under the necessity of calling upon the British public to
do that which is quite impracticable.
3|C tffC ^ ^ 3^ 3f»
" Chairman. — What course has been taken ? — The course which
appears to have been taken is this, that the Post Office issued the
notice I have read in the course of the last April, and that it was
withdrawn almost immediately after, in consequence, as it appears
to me, of the ridicule which the proceeding brought upon the Post
Office."*
The proceedings of the Committee, as I have
already stated, were brought to a rather abrupt con-
clusion, so as to prevent, for the moment, an elaborate
Report. Nevertheless the power to say enough to
acquit both the Treasury and Post Office was
* " Report of the Committee on Postage (1843)," questions 423-439.
12 LIFE OF SIR ROWLAND HILL. [1843
obviously in the hands of the majority, had it felt
warranted in such a course ; or again, if the inquiry
were judged incomplete, nothing could have been
easier than to procure the reappointment of the Com-
mittee in the following session, and so to obtain
abundant time for the formal acquittal of both de-
partments, together with an equally complete con-
demnation of myself. Neither course, however, was
taken. The Committee merely reported what it had
done, regretted its inability, for want of time, to report
its opinion, but gave the evidence and various corre-
spondence, and entertained no doubt that both the
Treasury and the Post Office would give my pro-
posals the fullest consideration.^ The reader must
imagine for himself, if he can, the grounds on which
the Committee had to rest when they expressed such
confidence. All I need say here is, that I can point
to but little in subsequent events to relieve his per-
plexity.
My pamphlet continued as follows : — •
" In conclusion, I must repeat that if in this pamphlet I have
limited my attention to portions only of the late evidence, the selec-
tion is made merely for brevity. It would be impossible, without
extending these remarks to a most tedious length, even to touch
upon all the points in debate. There is not a single one, however, I
most emphatically declare, from the discussion of which I have the
least disposition to shrink ; nor, I maintain, a single material point on
which my positions were shaken by the Post Office evidence — all appa-
rent effect of the kind being referable to such misrepresentation,
distortion, or suppression, however unwittingly employed, as has been
exposed in these pages.
" Under these circumstances, what remains for me to do ? So
long as there is no opportunity of advancing the public benefit, and
so long as the absence of all power relieves me in justice from all
responsibility, it is my earnest wish to retire from labours so heavy as
* "Report of the Committee on Postage (1843)," P- 3-
1843] SPAIN AND RUSSIA. 1 3
those in which I have now for many years been engaged ; — to avoid
conflicts which, though I have not shrunk from them when necessar)',
have always been repugnant to my feeHngs and remote from my
habits of Ufe ; — and, if possible, to recruit that health which both
these causes have seriously impaired.""^
The preparation of the pamphlet from which I have
drawn the foregoing account could not, of course,
begin until the appearance of the printed report of the
Committee's proceedings, which was not until more
than three months after their close. The interim
allowed me a period for needful rest, and was not
quite without features of Interest.
On September 7th I received a letter from the
Spanish Minister In London, requesting Information
desired by his Government, with a view to the
introduction of the postage-stamp Into Spain. Such
information I was, of course, most happy to supply ;
the more so as I felt that the very use of the stamp
must involve a certain arriount of uniformity, and, as
a consequence, tend to low rates.
Not long afterwards, the papers announced that the
Russian Government also had adopted the stamp,
though for a reason which the Englishman even of
that time would hardly have imagined for himself, and
which certainly I had not set forth among expected
advantages. The motive In each case was understood
to be the desire of preventing fraud in the postmasters ;
and it is obvious that much peculation, practicable
under the system of money payments, would be
prevented by the use of stamps. It Is remarkable,
however, that the first countries to adopt the Improve-
ment — Spain and Russia — should be two so far from
taking a general lead In European civilization and
liberality.
* ((
State and Prospects of Penny Postage," p. 42.
14 LIFE OF SIR ROWLAND HILL. [1843
On November 22nd the Committee's Report was
issued, and without loss of time I fell to such perusal
and annotation of the whole evidence as were neces-
sary preliminaries to the writing of my pamphlet.
It was finished before the end of January, and copies
were immediately sent to the leading journals, to every
member of the Postage Committee, to Sir Robert Peel
and Mr. Goulburn, to various other influential persons,
and to a large number of friends and supporters.
Amongst various letters of acknowledgement I
received the followincy : —
o
"From the Rev. Sydney Smith.
"Sir, — Many thanks for your book, which I will diligently read, as
I know no one who has increased the public happiness and comfort
more than yourself (I do not meddle with the question of revenue — ■
that is a separate chapter) ; but it is impossible to speak too highly
of the advantage and satisfaction your plan has afforded to the
country at large ; and though it may have diminished the revenue
directly, I think it might easily be that facility of communication
is a great source of wealth and revenue too.
** February 22nd, 1 844."
*' From Miss Martineau. ** February 26th, 1844.
" Dear Mr. Hill, — I write not to trouble you for an answer, about
which I always feel most scrupulous, but to thank you for sending me
your last statement. It is most painfully interesting; and it seems to
be found so by others, for my copy has been passing from hand to
hand, since the day after I had it. At first reading I was, I own,
more discouraged than I ever felt before ; but the more I consider,
the more persuaded I am that all will yet end well. Of one thing I
am now fully convinced — that there is no danger of any one supposing
you responsible for 'improvements' superficially resembling yours, but
expensive and ill-managed. From all I can learn everywhere, it
does seem clear that a broad, distinct line is drawn between your
propositions and those of the reckless . . or any one else. I
am always at it with my acquaintance in Parliament ; and what I see
there is the ground of my hope that you will get justice at last I
1843] MISS MARTINEAU. 1 5
find them all, at first, prone to the very natural error of supposing
the Post Office gentry good authority on Post Office matters. When
they take my reference to the Report, and find what a figure these
same gentry cut there, a great point is gained, from which, surely,
justice must, sooner or later, ensue."
1 6 LIFE OF SIR ROWLAND HILL. [1843-6
CHAPTER XIII.
TIAILWAY DIRECTION. (1843 TO 1 846.)
In the midst of these transactions I found it neces-
sary, as I have already said, to think of means for the
maintenance of my family. My choice, however,
was limited, for, as I never abandoned the hope of
returning to my occupation under Government, I had
to avoid any engagement w^hich would render this
impracticable or even difficult. I wished, likewise, to
find some post which should, if possible, have some
direct relation to that service which w^as uppermost in
my thoughts — should, even by its nature, tend to give
me increased fitness for those more immediate and
more detailed duties which I hoped to be one day
called on to perform.
It happened that at this time the affairs of the
Brighton Railway Company were in an unsatisfactory
state, so much so that it was held desirable to unseat
the actual directors and appoint others in their place.
In this project I w^as invited to take part, and being
put in nomination for the new board, became, by
the success of the movement, one of the directors.
The new Chairman w^as Mr. J. M. Parsons, and to
him, more than to any other individual, are to be
attributed the judicious and energetic measures taken,
in the early stages, for the restoration of the Com-
pany's affairs. He afterwards informed me that he
1843-6] CHAIRMAN OF THE BRIGHTON RAILWAY. 1 7
viewed my appointment with considerable alarm,
expecting that I should urge, if not a penny rate, at
least some sweeping reduction of fares, to the ruin of
the Company's finances. It will suffice to say that we
became sincere, accordant, and earnest coadjutors, and
formed a friendship which continued warm and un-
broken to the day of his death, some five-and-twenty
years afterwards.
The rigorous examination immediately set on foot
showed the existence of practices now too well known
in railway management, whereby the appearance of
prosperity is maintained amidst progress towards real
insolvency. Dividends had been paid when there
were in fact no profits to divide, and meantime the
resources of the Company were being drained and
narrowed, by waste, mismanagement, and inattention
to public convenience. Distrust and dissatisfaction
had gone so far that the value of the shares, originally
£^0, had fallen to ;^35. The directors soon saw that
for the first half-year, at least, no dividend could justly
be made ; but, of course, they were not without anxiety
as to the result of such an announcement on the price
of shares. To our gratification, it was so well received
by the public that the price almost immediately began
to rise ; and I may add that purchasers had no reason
to regret their outlay.
After having continued some time in the direction,
I had the satisfaction to find myself, on the motion
of the late i\Ir. Pascoe Grenfell, j\I.P., unanimously
appointed Chairman of the Company, and from this
time I gave my undivided attention to its affairs. Fully
convinced of its great capabilities, and having great
reliance in my coadjutors, and (if the truth must be
told) in myself, I had invested in its shares all my
own property, and a considerable sum of money
VOL. II. C
1 8 LIFE OF SIR ROWLAND HILL. [1843-6
borrowed from the various members of my family and
other friends, some of whom also became shareholders
on their own account. In so doing, I did not look
upon myself as rash, but as simply embarking the
largest capital that I could command in a concern of
whose soundness I was w^ell assured, in which I was a
leading partner, and from which, if expectations were
not realized, I should have it in my power to withdraw
with, at worst, but moderate loss.
While retrenching useless expenditure and providing
for public convenience, the directors also turned much
attention to the important point of security to the lives
and limbs of passengers. On this point, as well as on
some others, I had an opportunity for inspection, of
which I made the most. I had removed to Brighton ;
in my trips to town, made three or four times each
week, I regularly took my seat in a coupe facing
backwards at the extreme end of the train. By this
means I could, at pleasure, take notice of proceedings
and appearances along the line, and in particular mark
how far the signals required after the passing of a train
were duly made. The solicitor to the Company, who
also resided at Brighton, soon became my frequent
companion, and now and then the third place was
occupied by one or other of the directors. This gave
convenience for the transaction of business by the way,
and enabled me to enter the board-room thoroughly
prepared for rapid and decisive action.
I believe it was upon the Brighton line that
systematic examination of officers previously to their
admission to new duties was first established, and I
took every means to make it as complete as possible.
Generally speaking, I had the hearty co-operation
of my brother directors, and doubtless many of the
improvements effected during my connection with
1843-6] ENFORCEMENT OF PENALTIES. I9
the Board originated with one or other of their
number ; but there was one important point on which
it was with difficulty that I got my own way, and I
advert to this particularly, because I am convinced
by a variety of circumstances that laxity thereon is a
frequent cause of accident, even to the present day.
This was a strict enforcement of penalties — very
moderate ones sufficed — on every discovered breach of
rule. Of course there was ready concurrence in this
whenever the omission resulted in positive accident,
but there was no less disposition to condone at other
times. " Why punish the poor man ? — No harm has
been done," was a frequent remonstrance ; and when I
pointed out that the amount of blame was nowise
affected by the result, my proposition, though admitted
in theory, was deemed harsh in practice ; so that,
while no objection was raised to the soundness of the
rule, almost every case seemed to be regarded as an
exception. Fortunately, I had enough of support to
maintain enforcement, and to this I attribute much of
the benefit which followed.
Another useful practice was to diffuse throughout
the Company's force full information as to the cause
of accidents, wherever they might occur. For this
purpose, we arranged with the proprietors of one of the
railway journals, that whenever accounts of accidents
were given in the paper we should be supplied with
three or four hundred slip-copies of the narrative, and
these were distributed to every station-master, engine-
driver, guard, and pointsman — in short, to all on whose
conduct the safety of the passengers depended.
Again, by occasionally travelling on the engine I
discovered defects in the arrangements which might
otherwise have been concealed till some catastrophe
brought them to light. For instance, the road between
c 2
20 LIFE OF SIR ROWLAND HILL. [1843-6
London and Brighton at that time belonged to three
several companies, each with a different code of signals,
or rather, each, with certain exceptions. Interpreting
the same signals differently. Consequently, the
engine-driver, in reading the signal, had to consider
on what part of the road the train was then running.
The danger of such a state of things was so obvious
that I had no great difficulty in establishing a uniform
code. I may remark here, that I know of few things
more interesting or exciting than to travel on an
engine running at high speed, especially on a dark
night.
The success of all these precautionary measures was
highly satisfactory. It must, indeed, be admitted that
in some respects safety was easier of attainment then
than now, lines being more simple and the traffic much
less. But, on the other hand, experience was then
comparatively short, and much was unknown which is
now familiar ; neither was the electric telegraph yet in
use. Be all this as it may, the fact is that during the
three years and more that I sat at the Brighton board
the Company was subjected to, I believe, but one
external claim for compensation. This exceptional
case was as follows. It is well known that when a
train reaches a terminus it is the duty of a pointsman
to direct it into some portion of the station then free
to receive it. On one occasion the pointsman at
Brighton so blundered that the arriving train struck
against a line of carriages, fortunately empty ones,
then occupying the rails on to which it ran. As the
train was of course preparing to stop, and had brought
down its speed almost to a minimum, the collision was
slight ; and though the alarm was considerable, and
several of the passengers were a little shaken, only
one sustained any Injury. This was a young woman
1843-6] EXCURSION AND EXPRESS TRAINS. 21
who wore one of the large combs common at the
period, and whose scalp was slightly wounded by its
teeth. Of course the compensation was trifling. The
pointsman, being brought before the Board, at once
acknowledged his error, and declared his inability to
account for the momentary misapprehension which
produced it, but pleaded in excuse that though he had
held his present post for several years, and had had on
the average to perform the duty in question nearly a
hundred times per day, this was his first mistake in its
execution. This statement, which, so far as it could
be tested, was found to be literally true, appeared so
satisfactory to the Board, that, in their judgment,
looking at his conduct as a whole, the man deserved
praise rather than blame ; though, in deference to
public opinion, he was for a time removed to an
inferior post.
Two improvements adopted by the Board, chiefly,
I believe, on my recommendation, are now recognised
as established institutions ; and by their extension to
other lines, and by increase in the scope of their
operation, have obtained an importance far beyond
any expectation that I could then have formed.
These are excursion-trains and express-trains. Our
first excursion-train ran on Sundays only. After
a time the train was run on Mondays also.
The earliest express-train, intended to accommo-
date residents in Brighton whose occupation was in
London, started from the first at its present hour,
though of necessity it occupied more time in the trip ;
as no engine of the day was able to run fifty miles
without stopping to take in water, while no means had
yet been devised for supplying it to an engine in
motion. The train, however, travelled at the rate of
thirty-four miles per hour, including a halt at Red-
22 LIFE OF SIR ROWLAND HILL. [1843-6
hill, no small achievement at that time. Every one
must have remarked how soon the gratification of
one desire gives birth to another — how soon we
complain of imperfection in what would have been
regarded but a few years earlier as unattainable per-
fection. I happened one day to travel in an ordinary
carriage, and, not being known to its other occupants,
heard some free remarks on the management of the
line, to which I listened for my own edification. Some-
what to my disappointment, I found the late accele-
ration complained of as insufficient, one of the pas-
sengers exclaiming, " This is a slow-coach ! — a very
slow coach ! " Imprudently I asked, '* Are you aware.
Sir, that the whole distance from London to Brighton
is accomplished in an hour and a-half ? " *' Oh ! " was
the glib reply, " if they can do it in an hour and a-half,
they can just as well do it in an hour ! " ^
By one expedient I sought to combine advantage
to my present service with benefit to my former one.
Perceiving that residence at Brighton, and therefore
custom to the railway, would be increased by every
addition to postal facilities between that town and
the metropolis, I induced the directors to make an
offer to the Post Office for the conveyance of a mail
by every train without any additional expense to that
department. The result of this offer, which was kept
for some time under consideration at the Post Office,
will presently appear.
In the course of 1845 the price of the ;^^o shares
had risen, I think, to ^75, or more than twice their
* The following anecdote I find recorded by Sir R. Hill. "The Clayton tunnel,
the longest one upon the London and Brighton Railway, bore for some time,
though quite undeservedly, the reputation of being unsafe. One day when I was
travelling through it, a man, addressing me, said : * Sir, this tunnel does a power
of good.' 'How so?' I asked. 'Why,' he replied, 'there are more prayers said
in this tunnel than in all the churches in Brighton put together.'" — Ed.
1843-6] RESIGNATION OF CHAIRMANSHIP. 23
market value at the time when the new directors
were appointed — a price, however, which I knew to
be in excess of their real value, and which was due
in part to the general inflation at the time, for this, it
may be remembered, was the year of the well-
known "railway mania." I may observe here that,
pecuniarily speaking, I had been a gainer by my
expulsion from the Treasury ; the rise in the value
of my railway property, resulting in great measure
from my own efforts and those of my brother
directors, having been so great as to render my pre-
vious salary comparatively insignificant ; indeed, in
one year, while chairman, my total gain was as high as
;^6,ooo. Why, then, did I resign so advantageous a
position, especially as I could not but foresee a danger,
a fear afterwards too well confirmed, that, in the
absence of my own direct supervision and control,
these great profits might be exchanged for yet greater
losses ? The answer is to be found in the political
circumstances of the day. By this time Sir Robert
Peel's Government was beginning to totter, and the
Liberals to have strong hopes of a speedy return to
power. Believing that their return would be followed
by my own recall, and feeling that my late efforts had
drawn considerably on my strength both of body and
mind, I resolved to obtain a long holiday — an indul-
gence impracticable while I retained the chairmanship.
I gave notice accordingly, as appears by the following
extract from the Railway Chronicle, which will, per-
haps, be the more interesting as it announces the result
of the offer to the Post Office already mentioned,
and indicates probable consequences : —
" The Post Office has accepted the liberal offer of the Brighton
Company to carry a bag of letters by every train gratis. As the
South-Eastern, following the Brighton's good example, made a
24 LIFE OF SIR ROWLAND HILL. [1843-6
similar proffer, we presume that has been treated in like manner.
We congratulate the Post Office on its wisdom, and we are apt to
think that a large share of public thanks for the arrangement is due
to the new Postmaster-General, the Earl of St. Germans. Coupled
with this intelligence, so honourable to the Brighton Company, we
regret to hear that the chief instigator of the proposition, the
chairman, Mr. Rowland Hill, has intimated to the Board his in-
tention to resign his post for the sake of his health, which has been
much affected by his laborious attention to business.
"Mr. Hill's retirement will be felt by the Company and the
public. Since he became chairman, the Brighton Railway has
increased more than 50 per cent, in value, and the public accom-
modation on the line in all respects — cheapness, speed, punctuality,
and a kind solicitude for the comfort of all passengers, from highest
to lowest — may justly be said to have been raised quite to an equality
with that of the best-managed line in the kingdom."
Some months after the appearance of the paragraph
quoted above, I received an application which gave
me much pleasure from the South-Western Railway-
Company. I must premise that my intercourse with
this corporation had been hitherto mainly of a hostile
character, its contests with the Brighton Company
having been both numerous and fierce. I was now
informed, however, that this Company intended to
appoint a manager at a high salary, then a rather
novel measure, and I was requested to recommend a
fit person for the duties. Upon my inquiring as to
the precise amount of salary to be given, and the
specific qualifications required, I was told that the
former would be about ;!^ 1,500 per annum, and for
the latter, said the respondent, ** Let them be as much
like your own as possible." The meaning of this
could not be misunderstood, but, of course, under the
circumstances, could not be acted upon. Other eligible
offers were made to me, but, with the Post Office in
view, I could accept none.
I had now passed nearly four years in the position
1843-6] PARLIAMENT AND THE RAILWAYS. 25
of railway director, and though it was grief and
bitterness to me to be so long kept aloof from my
true work, yet, considering the close connection
between railway companies and the Post Office, and
the consequent importance of the knowledge I had
been enabled to gain, I could not regard the time as
ill-spent.
Before leaving the subject of railways, however, I
must mention one occurrence, typical, I believe, of
many others, the whole forming one of the great
causes of that unfortunate depreciation in railway
property of which the world is now but too well aware.
At the time of my joining the company the town
of Hastings enjoyed no railway communication with
any other place. Two projects were started for
connecting it with London — one by the Brighton
Company, and the other by the South-Eastern. In
the parliamentary contest that ensued, the Brighton
Company dwelt much on the importance of a coast-
line, so useful in defence against invasion, of which
at that time there was no small apprehension. Of
the military advantage of such a line, strong evidence
was given, I think, by the Duke of Wellington. The
South-Eastern Company, on the other hand, whose
projected line was in effect of the same length, based
its claim mainly on the fact that by taking the inland
route it would open up a new tract of country
of great agricultural importance. The Committee,
naturally desirous of obtaining both advantages,
suggested for the consideration of the Brighton
Company whether it would not be worth while to
construct its coast-line, even though the inland line
should also be made. As, however, the Brighton
directors distinctly rejected this proposal, on the ground
that the traffic would not suffice for two lines, the
26 LIFE OF SIR ROWLAND HILL. [1843-6
Committee decided in favour of the coast-line ; and
the Brighton Company, regarding a decision made
under circumstances so peculiar as a sufficient security
against competition, put the works immediately in
hand. In the next session, however, the South-
Eastern Company returned to the charge with a slight
modification of its route, made, apparently, to save
appearances ; but again, the modified project being
referred to the Board of Trade, according to a rule
recently laid down by the House of Commons, and
being condemned by that authority, on the ground
that the line was in effect the same with that lately
rejected by Parliament, was abandoned by the
Company. In the following session, however — as
Parliament meantime had shown little disposition to
treat the recommendations of the Board of Trade with
respect — the project was again renewed. When the
Brighton directors attempted opposition, they were
coolly informed by the chairman of the parliamentary
committee that, owing to a change in the Standing
Orders of the House, they had no locus standi. In
short, the South-Eastern Company gained its point.
Railway companies have been denounced as ruining
each other by competition ; if so, where does a large
portion of the blame lie ?
1844-6] SIR JAMES GRAHAM. 2/
CHAPTER XIV.
NATIONAL TESTIMONIAL ( 1 844-46).
Of one motive to retirement from more active rail-
way duties I have not yet spoken : it was supplied
by the generosity of the public, as will appear here-
after. I first return to transactions connected with
the Post Office, from which attention has been with-
drawn by the above narrative. Of such limited
progress, however, as was made towards the adoption
of my plans, I shall speak more conveniently when
the period of my exclusion approaches its close.
I had the high gratification to learn that the leading
feature of my plan had been introduced to some
extent into the United States, and that the President
had announced to Congress his desire to reduce the
postage throughout the Union ; a measure carried into
effect in the spring of 1845, when the postage was
fixed at five cents (twopence-halfpenny) for distances
within three hundred miles, and ten cents between
places more remote. At home, however, the Liberal
party wisely judged that the time for further par-
liamentary action on the subject of postal reform was
not yet come, though occasional motions on postal
affairs showed that the question did not altogether
sleep.
Meantime, an occurrence took place which brought
28 LIFE OF SIR ROWLAND HILL. [1844-6
postal affairs, on a point of much importance, re-
peatedly before Parliament and the country. This
was the opening of letters to and from Signor
Mazzini and other Italian exiles, by authority of the
Secretary of State for Home Affairs, from whose
name such practices were for a time termed ** Gra-
hamizing," though, in truth. Sir James Graham was
by no means their originator. The unhappy conse-
quences, however, in this particular instance, raised
so strong a feeling of indignation against the indi-
vidual minister, as in great measure to withdraw
public attention from the precedent pleaded in his
defence. There were two debates on the subject in
each House in June, 1844, and these were followed
by many further discussions, ending in each House
by the grant of a committee of inquiry, each of which
made its Report in the following August. In that of
the Lords alone there is reference, and that I think
somewhat obscure, to what, as I afterwards learned,
was a regular practice at the Post Office, though for it
the Post Office authorities were nowise responsible.
Incredible as it may appear to my readers, it is never-
theless true that so late as 1844 a system, dating from
some far distant time, was in full operation, under
which clerks from the Foreign Office used to attend
on the arrival of mails from abroad, to open the letters
addressed to certain ministers resident in England,
and make from them such extracts as they deemed
useful for the service of Government. Happily, the
feeling manifested on this occasion led to the entire
abandonment of this most questionable expedient ;
though it must be recorded that a motion made
by Mr. Buncombe, on April 9th, 1845, to forbid the
further opening of letters under any circumstances,
was lost, the House apparently holding that there
1844-6] NATIONAL TESTIMONIAL. 29
were circumstances which might render such an
expedient just and necessary. I may remark, how-
ever, that in the ten years during which I had
opportunity for direct knowledge on the subject, it
was never resorted to except in a very few cases
relating, so far as I can recollect, exclusively to
burglars, and others of that stamp.
I cannot close this portion of my narrative without
mentioning one small but curious incident. In May,
1845, I received a letter from my friend Dr. Hender-
son, informing me that there was a tract in the British
Museum, dated as far back as 1659, and entitled "A
Penny Post," the author of which bore my own
surname. On application to my friend Dr. Gray, I
received, through his kindness, a manuscript copy of
the same, which is still in my possession. The title
is as follows : — " A Penny Post, or a Vindication of
the Liberty and Birthright of every Englishman in
Carrying Merchants' and other Men's Letters, against
any Restraint of Farmers of such Employments. By
John Hill, 1659."^
I now come to a proceeding of no small importance
to myself, whether regarded as an attestation of my
services, or as an augmentation of my means. In
March, 1844, the Mercantile Committee, so frequently
mentioned in this narrative, issued an advertisement
inviting subscriptions to a testimonial in my favour.
Generally speaking, I was most properly left un-
informed as to details ; but in December of the same
year I received a letter from Mr. Estlln, an eminent
surgeon of Bristol, giving an account of proceedings
in that important city anterior to any movement in
London ; and, in point of fact, I believe it was in
* An interesting account of this tract, by Mr. Henry B. Wheatley, will be found
in •* The Academy " of December 27th, 1879.— Ed,
30 LIFE OF SIR ROWLAND HILL. [1844-6
Bristol, and from Mr. Estlln, that the testimonial had
its origin. I may add that, so far as I am aware,
the first London paper in which the measure was
advocated was one in which I believe Mr. Estlin
may have had some influence. It was a paper of
limited circulation, called The Inquirer^ and I was
informed that the article in question was from the pen
of the editor, the Rev. William Hincks. Neither of
these gentlemen now survives ; but, feeling how much
I owe to both, I cannot omit this small tribute to their
memory.
In the early part of 1845, after having been re-
quested to take in advance the contributions of three
of the larger towns, I received from Sir George
Larpent a formal copy of the resolutions of the Mer-
cantile Committee, together with a cheque for ^10,000,
the final presentation being deferred until the accounts
should be entirely made up.
Of course the main proceeding made its way into
the newspapers, and thus became known to the public
in general, and to the Commissioners of the Income
Tax in particular — the consequence being an applica-
tion from the Commissioners for Brighton, demanding
income-tax upon the chief amount. Finding that
representations to them produced no effect, I over-
leaped the next stage, and went at once to Mr.
Trevelyan at the Treasury, who, like the Duke of
Wellington on a well known occasion, exclaimed,
" This is too bad !" adding, " It w^ill never do first to
deprive you of your salary, and then to tax the public
subscription made in lieu of it. Leave this to me." I
willingly agreed, and a few days later received a letter
from the Income Tax Commissioners, enclosing an
instruction from the chief office for the withdrawal of
the demand.
1844-6] THE ANTI-CORN LAW LEAGUE. 3 1
It would be ungrateful to omit mention here of
some indications of public satisfaction besides those
of a pecuniary nature. Thus, I received the following
interesting letter from Mr. Cobden : —
"My dear Sir, "Manchester, 30th May, 1846.
•t* 5(5 s|C jp 3(s 3f^
" The League will be virtually dissolved by the passing of Peel's
measure. I shall feel like an emancipated negro — having fulfilled
my seven years' apprenticeship to an agitation which has kno^^^l no
respite. I feel that you have done not a little to strike the fetters
from my limbs, for without the penny postage we might have had
more years of agitation and anxiety.
*' Believe me, faithfully yours,
♦' Rowland Hill, Esq." *' Richard Cobden.
Probably Mr. Cobden, in this letter, referred merely
to the great facility given by cheap postage for the
transmission and circulation of those papers which
played so material a part in the Anti-Corn Law
agitation ; but it seems not unlikely that other assist-
ance may have been afforded to his great improvement
by the success, so far as then ascertained, of my
measure, as a bold reduction of taxation — a change
much more sudden and decided than had ever before
taken place in our fiscal system. I believe I am
safe in assuming that this success has acted as an
encouragement to the many adventurous changes in
taxation which have followed one another in rapid
succession even to the present time.
Among the many minor evidences to the benefit
derived from cheap postage, the following little cir-
cumstance was not the least pleasing. The late
Mr. Tremenheere told me that a servant-boy in his
father's house in London, learning that his mother in
Somersetshire was dangerously ill, wrote home for a
daily bulletin, which he duly received until the danger
was over, eagerly rushing every morning to the door
32 LIFE OF SIR ROWLAND HILL. [1846
at the first sound of the postman's knock. Such an
occurrence would seem trivial now ; it was felt then
as a striking novelty.
The formal presentation of the Testimonial took
place at Blackwall on June the 17th, 1846, a public
dinner being given on the occasion. Of my own
family there were present my father (then in his
eighty-fourth year), all my brothers, my brother-in-
law, and my only son. The chair was taken by Mr.
Warburton. A report was read by the secretary of
the Testimonial Committee, from which it appeared
that the net amount of the subscription was upwards
of ;^ 1 3,000. The committee expressed Its opinion
that the amount would have been larger had not in-
dividual subscriptions been limited at the outset to
;^io lOi". The report also, contrasting the testimony
from the Treasury to the value of my services
with the fact of my dismissal, urged my recall.
The chairman took occasion in the speech, in which
he proposed my health, to point out that among
the subscribers to the Testimonial Fund was to be
reckoned the First Lord of the Treasury, Sir Robert
Peel.
In my reply, after expressing my thanks, and
speaking of the public services of those who
had assisted in the great work of postal reform,
I proceeded to a short review of the principal
results of penny postage up to that time. I showed
that, even with the very limited adoption of my plan,
considerable progress had been made towards the
recovery of the revenue and that large multiplication
of letters on which I had counted ; the number of
letters delivered within twelve miles of St. Martin's-
le-Grand being already equal to that delivered under
the old system throughout the whole United King-
1846] PRESENTATION OF TESTIMONIAL. 33
dom. I next touched upon those yet more important
benefits which could not be exhibited in a statistical
form ; and upon this point I was happily able to
quote from a recent speech of Mr. Goulburn, made
on the bringing-in of his Budget, the passage being
as follows : —
" It would be a fallacy to suppose that the country is only relieved
by a remission of taxation to the amount of the loss experienced by
the Exchequer. Nothing can be more erroneous. When you reduce
a tax you should calculate the amount of relief afforded upon the
increased consumption of that article ; you cannot take as a measure
of the relief of the pressure upon the people the amount which you
collect less in the revenue."
Now, by applying this rule to the determination of
the amount of relief afforded by the reduction of the
postage rates, even taking such reduction at only
fivepence per letter, it would appear that the total
benefit amounted to the enormous sum of ^6,000,000
per annum.^
Having thus dealt with the past and present, I
proceeded to speak of the future ; and here I turned
again to the Chancellor of the Exchequer, as a judge
certainly free from all suspicion of undue leaning
towards penny postage, for an opinion as to the results
to be expected from those improvements for which I
had so strenuously contended. In the same speech he
anticipated '' that the revenue of the Post Office, as
additional facilities are given, will continue to present
a large annual increase ;" and further on he estimated
the net postal revenue for the current year at ;^8 50,000.
I was able, even then, truly to add — and I may
observe, in passing, that this remark has since that
* Application of the same rule to the letters of the year iS68 would raise the
amount of relief to nearly ;^I7, 000,000. [In 1878 the amount would be nearly
;^23,ooo,ooo. — Ed.]
VOL. II. D
34 LIFE OF SIR ROWLAND HILL. [1846
time been frequently repeated by others — that there
was no branch of the revenue the increase of which
was so steady and rapid as the revenue of the Post
Office. I pointed out that, as education became more
and more extended, a large increase of correspondence,
and consequently of revenue, might be confidently
expected ; the more so because, great as the actual
amount appeared when viewed in the aggregate, the
average yielded by its division amongst the whole
population was but one letter per month for each
person ; while if the time should ever come when the
average postage of the country would equal that given
by the domestic correspondence of my own family,
including children and servants, the annual gross
revenue of the Post Office would amount to more
than ;^40,ooo,ooo — or twentyfold its actual sum.
But if the present imperfect arrangements afforded
such results as those which had actually been realized,
what would be the effect of adopting the whole plan ?
Little had been done towards this during the last three
years, but the Post Office had reluctantly made at
least one valuable move. It had established new
deliveries in London to the extent, if not of six, as
recommended by myself, yet to that of three. The
effect was immediately to advance the annual rate of
increase in the number of district letters by 50 per
cent. This improvement had not been followed by
that earlier delivery of the general post letters which
I had offered to effect without any material addition to
expense, but such an acceleration the Post Office had
declared impossible.
In the department of economy, however, much
remained to be effected, and that not by a reduction
of salaries, nor by increasing the labours of the men,
but by simplifying the mechanism of the Post Office.
1846] PRESENTATION OF TESTIMONIAL. 35
I added that, seeing how much room there was for
further improvement, and yet how near the results
actually obtained approached to those anticipated from
the complete development of the plan, I thought we
w^ere fully justified in assuming that, but for the
unfortunate interruption in the progress of the measure
which took place on the retirement of the Liberal
Government, there would ere this have been no
exception whatever to the realization of our antici-
pations.
I then referred to the good effects of penny postage
on the action of other countries ; its adoption by the
British Parliament having already led to reductions
in Russia, Prussia, Austria, Spain, and the United
States of America.
I continued as follows : — ■
" Before I conclude, I must request your kind indulgence while I
lay before you a brief statement of the manner in which the estab-
lishment of penny postage has affected myself It is notorious that
a reformer must not expect a life of ease and comfort. Judging
from my own experience, he must make up his mind to labour hard,
to encounter much disappointment, and to have his motives and
conduct misunderstood and misrepresented. Still, when I compare
my own with the course of earlier reformers, I cannot but feel that,
independent even of the munificent reward which your kindness has
bestowed upon me, I have in many respects been most fortunate.
Sir Samuel Romilly tried year after year in vain to effect so obvious
an improvement as the abolition of capital punishment for privately
stealing in a shop to the extent of five shillings. This attempt met
with but little support from the people, while it was opposed by the
Government of the day, by Lord Chancellor Eldon, and by Chief
Justice EUenborough. I, on the contrary, have seen my plan, how-
ever imperfectly, brought into practice; and none but those who
have laboured long and anxiously to effect an important improve-
ment can form any conception of the gratification which such a
result brings with it. There was, however, one period of my course
to which I cannot even now revert without pain. I allude to that
period when, with my health impaired by six years of incessant
D 2
36 LIFE OF SIR ROWLAND HILL. [1846
labour and anxiety, I was dismissed from the Treasury, and left to
seek afresh the means of supporting my family. I have on a former
occasion expressed my thanks to Sir Robert Peel for the kind
manner in which he has more than once been pleased to speak of
my labours. I now thank him for the honour he has done me in ■
contributing to the Testimonial ; but had he yielded to my entreaties
to be allowed, at any pecuniary sacrifice to myself, to work out my
own plan — to prove that I had not misled the public as to its results,
nor even adopted those sanguine views which in a projector might
perhaps be forgiven, however erroneous ; — had he done this, my
gratitude would have been unbounded. But severe as was the
disappointment which I felt, and still feel, at being unjustly deprived
of all participation in the execution and completion of my own plan
— in seeing it left in the hands of gentlemen who feel no interest in
its success, and who, I must say, have evinced no peculiar aptitude
either for comprehending its principles, or for devising and executing
the necessary details — even at that moment of severe disappoint-
ment, I can truly say that I felt no regret at having embarked in the
great work of Post Office improvement.
I concluded thus : —
"I trust that you, as well as the thousands of my friends and
benefactors who are not now present, will not judge of the strength
of my feelings by the feebleness of their expression, but that you and
all will believe that I, and every member of my family, feel truly
grateful for the princely gift, and for the high honour which have
been conferred upon us."
1846] THE NEW MINISTRY. 37
CHAPTER XV.
APPOINTMENT TO POST OFFICE {1846).
Although I was confident that the return of the
Liberals to power was but a question of time, it
followed so rapidly upon the events already mentioned
as almost to take me, and I suppose many others, by
surprise. After holding office somewhat less than five
years, Sir Robert Peel found himself without adequate
support in the House which had raised him to power,
and on the 29th of the month in which I received my
testimonial he resigned. .
Although I became aware, by repeated conversations
which I had had with my friend Mr. Hawes, who was a
member of the new Government, that he confidently
reckoned upon my recall, yet, knowing that he could
have no direct power in the matter, I was desirous of
further evidence as to the intentions of the new adminis-
tration. Mr. Warburton, who was always believed to
have great influence with Liberals in power as well as
out of power, undertook to communicate with the
Government. On July 30th he wrote word that he
had had an interview with the new Chancellor of the
Exchequer (Sir Charles Wood, now Lord Halifax),
and would be glad to see me on the morrow. Of his
oral communication I have retained no record, but
according to my recollection the Chancellor had
38 LIFE OF SIR ROWLAND HILL. [1846
Spoken of difficulties — had thought that the best post
for me would be, not at the Treasury as before, but
at the Post Office, into which, however, he did not yet
see how my introduction could be managed without
disturbance to the department. In short, the matter
was a problem, and time would be required for its
solution. I resolved, therefore, to make good use of
the interim, and entering on the longest holiday I had
ever known, went abroad for that change of scene and
thought which alone could fit me for the arduous
duties in which I expected soon to be engaged.
Meantime, some events of interest passed at home.
On August 22nd Mr. Buncombe, in the House of
Commons, again complained of the management of the
Post Office. In the course of the debate Mr. Parker
(Secretary to the Treasury) stated that the new Post-
master-General (Lord Clanricarde) had found " the
whole establishment in a most unsatisfactory condi-
tion." ^ Mr. Hume, in terms highly complimentary to
me, urged my recall. The Premier (Lord John Russell)
admitted '' that he was by no means satisfied with the
state of the Post Office, nor did he think the plans of
reform instituted by Mr. Hill had been sufficiently
carried out;t and Mr. Warburton, referring to Lord
John Russell's admission, strongly urged my reappoint-
ment to office.
My first intimation of this debate was received in a
letter from Mr. Warburton, of which the following is
the closing passage : —
" I think it manifest from this statement of Lord John Russell
that a reform in the Post Office is meditated in good earnest. . . .
You must be within call, if wanted."
On November 2nd, five days after my return from
Hansard," Vol. Lxxxviii., p. 957. t " Hansard," Vol. LXXXViii., p. 959.
* ((
1846] LORD CLANRICARDE 39
abroad, I received a letter from Mr. Warburton, of
which the following is the substance. He had just
seen Lord Clanricarde (at his request), who said that,
knowing Mr. Warburton's interest in me and in Post
Office matters, he wished to have some conversation
with him before negotiating directly with me. There
were difficulties in the way of giving me any high
existing office in the Post Office, and objections
thereto. The office of secretary, for instance, was so
loaded with detail, that if given to me, whose office
should be to advise, suggest, and consider of improve-
ments, my utility would be destroyed. On the other
hand, there were objections to an office of the nature
held before, on account of antagonism with the Post
Office. His lordship thought the fittest appointment
would be one constituting me the adviser of the Post-
master-General. He thought that such an office,
which every day's experience convinced him was
necessary, might be constituted by himself at once.
Mr. Warburton informed his lordship that, from some
conversation he had had with me, he knew that I
would not accept any office from the Government
which might be regarded as a mode of putting me
on the shelf; but that if an office of permanence
and dignity, connecting me with the Post Office —
not placing me under the secretary — and giving me
sufficient weight to carry out my plans of improve-
ment, were offered, it would be accepted ; that the
office suggested by his lordship wanted permanence.
I might be dismissed, as before, by some cabal of the
officers of the department. They would bide their
time until a Postmaster-General should be appointed
who would cashier me. If the office were ephemeral,
I could be of no utility ; resistance to my proposed
measures would be protracted until they could be
40 LIFE OF SIR ROWLAND HILL. [1846
defeated by a change of dynasty. He added that, on
his (Mr. W.'s) suggestion, Lord Clanricarde would have
an interview with me on the subject. Mr. Warburton
obtained Lord Clanricarde's permission to repeat to
me what had passed.
Having procured an appointment with Lord Clan-
ricarde, I called upon him two days later ; but of
my conversation with him on this occasion, and at a
second interview, I have no further record than the
following : — " Saw Lord Clanricarde twice during the
negotiation ; much pleased with his straightforward,
business-like manner." I remember, however, that I
suggested for his lordship's consideration the revival
of the title assigned to Palmer, viz., Surveyor-General
of the Post Office, and that in consequence of his
inquiry as to the circumstances of Palmer's appoint-
ment, I undertook to send him a report on the
subject.
On the following day, I received a letter from his
lordship, in which, after expressing a wish to hear my
more considered opinion of the proposal which he had
intimated to me, he continued as follows : —
" I assure you that I am convinced such an appointment as that I
wish you to hold — we will not quarrel about a na7ne for it — would
afford the best possible opportunity (under all existing circumstances)
for carrying out steadily, safely, and constantly, every possible im-
provement in the Post Office, in conformity with your plan and
general views."
Objection having arisen to the revival of Palmer's
official title, and my position being, as I well knew,
matter of grave importance to my efficiency in office,
I wrote to Mr. Warburton on the 17th, but was
prevented by his illness at the time from receiving
that immediate assistance which in health he was
always so ready, I might say so eager, to give.
1846] APPOINTMENT OFFERED. 4I
Meantime, the negotiation was carried on by Mr.
Hawes, who was at once a member of the Govern-
ment, and exceedingly zealous for my interests ; but in
the course of it a vexatious mistake occurred, which
was by no means without injurious effect. Knowing
how difficult it would be for me, after all that had
passed, to co-operate either harmoniously or success-
fully with Colonel Maberly, I urged the importance
of the step actually taken eight years later, viz., of
removing him to some other office. To this it was
replied that there was no post available for the
purpose, save at lower salary than he was then re-
ceiving ; and as the loss involved was said to be ^300
a-year, I expressed my perfect willingness to sacrifice
that sum for the purpose of indemnification. My
salary at the Treasury, it may be remembered, was
;^i,500 a-year (the same as that of the Secretary to the
Post Office) ; and I now said that I was ready to accept
;^i,200, provided only that my position were such as
would enable me to carry out promptly and efficiently
the remaining parts of my plan. Unluckily for me,
it came to pass that, w^hile my offer as to salary was
caught at, the accompanying stipulation was somehow
set aside ; the definite proposal being that I should
take office as Secretary to the Postmaster-General
with a salary of ^1,200 a-year; thus placing me in
a lower position than that which I had previously
occupied at the Treasury. When I pointed out this
to Mr. Hawes, he expressed his regret at the perverse
form the thing had taken, but saying that the error
could not now be retrieved, gave it as his earnest
advice that I should accept the proposal as it stood.
Upon my objecting to this, he urged that the arrange-
ment was but temporary ; for that as soon as I should
have demonstrated my fitness for the entire control of
42 LIFE OF SIR ROWLAND HILL. [1846
the department, I should doubtless be placed at the
head. As I still resisted, his urgency increased. He
warned me that, if I now declined, my plans might
remain for ever incomplete, for that no second oppor-
tunity was likely to be offered ; and he concluded with
the words, '' Let me implore you to accept it." To
such an exhortation from a kind and valued friend
I could not return an abrupt answer, and though
grievously disconcerted at what had occurred, I pro-
mised to consider the matter.
Here, then, I found myself in a painful dilemma.
On the one side I was called on to accept a lower
position than before, and thus to maintain from inferior
ground a contest which had almost worn me out when
the ground was equal ; to consent to carry out my
plans, if at all, through wearisome controversy, over
factitious obstacles, and by reluctant hands ; perhaps
to break down in the trial, and thus leave my work
still undone. On the other hand, could I let slip this,
my sole chance, as it appeared, of at least attempting
to complete the great task on which I had entered ?
Could I disappoint the friends who had striven so
earnestly on my behalf, and for the promotion of my
great object ? Could I forget the noble subscription
raised for me by the public, and seem to show, by my
acts, that I preferred emolument to achievement, or
doggedly stood out for unimportant distinctions of title
or position ? ^ The question was a very difficult one,
* Some months before his death Sir R. Hill sent to inform me of a circum-
stance that had been lately brought back to his memory, but which he had
omitted, he said, to mention in the History of Penny Postage. At the time
when it was proposed that he should return to the Post Office with a lower
salary than Colonel Maberly's, and therefore in an inferior position, he himself
was unwilling to do so. He foresaw the troubles that would arise. On mentioning
this to some of his friends, he found that they considered that he was bound to
return to the Post Office work, having received, as it were, a retaining fee in the
public subscription. If it had not been for this he should, he said, have refused
the place. — Ed.
1S46] SECRETARY TO THE POSTMASTER-GENERAL. 43
and though, after much consideration, I felt inclined to
give way, I resolved first to consult all such of my
brothers as were within reach. The result in each
case was curiously identical, though for some reason,
now forgotten, I had to consult them severally. Each
began with an indignant ejaculation at the terms as
they stood, and a declaration that they could not be
accepted ; but each, after hearing the matter to the
end, came to the conclusion that, unworthy as was the
treatment to which I was subjected, it would not do to
forego what might prove to be my only opportunity of
completing my great work. Since my own conviction
accorded with theirs, I wrote to Mr. Hawes in accept-
ance of the offer. As the letter fully sets forth my
reasons for this step, I give it in extenso : —
*' Brighton, November 23rd, 1846.
" My dear Hawes, — You will be glad to learn that I have decided
to accept the offer of Government of a permanent appointment as
secretary to the Postmaster-General, at a salary of ^1,200 a-year.
" The opinion so strongly expressed by Mr. Warburton and your-
self as to the necessity for so doing, backed as it now is by that of
Mr. Samuel Jones Loyd, has overborne my own objections, though I
cannot say that it has removed them, as I still feel great appre-
hension that, notwithstanding the promises of support which I have
received from the Postmaster-General and the Chancellor of the
Exchequer, I shall have to encounter that opposition which has
hitherto been so successful in retarding the progress of penny post-
age, and on some occasions in resisting the most positive orders of
the Treasury.
" You are aware that, with a view to neutralize, or at least diminish,
this formidable opposition, I was willing to sacrifice a large propor-
tion of my own salary, in order to enable the Government to offer
Colonel Maberly his full salary as a retiring allowance. It is not for
me to discuss the reasons which have led to Colonel Maberly's re-
tention in of^ce, but it obviously is my duty carefully to consider
how far such retention ought to influence my own conduct.
" This difificult question has occupied my mind for several days,
and the result, I am sorry to say, is a confirmation of the opinion
44 LIFE OF SIR ROWLAND HILL. [1846
which I expressed to you and Mr. Warburton when the offer was
first communicated to me, namely, that, under the circumstances of
the case, to accept office would expose the improvements which
remain to be effected to a serious risk of failure, and thus perhaps
bring discredit on the general plan as well as on myself; and conse-
quently that I should best consult the public interest and my own by
respectfully declining the offer of Government. I need not tell you
that I am most anxious for an opportunity of completing my plan,
and that throughout these negotiations I have proposed no con-
ditions, except that I should have the authority requisite to secure
the success of the measure. Much will undoubtedly be done by
making my office permanent, and by placing me in immediate com-
munication with the Postmaster-General, as well as the Treasury;
but I fear this is not enough. I think Colonel Maberly should have
been induced to resign. I see almost insuperable difficulty in
attempting to collect information and to issue instructions otherwise
than through the general secretary's office, and yet, judging from
past experience, it appears hopeless to look for his voluntary co-
operation, while his position makes him too strong to be effectually
coerced. But assuming that Colonel Maberly must remain in office,
then I think that my appointment should have been one of at least
equal rank with his. This point, as will be seen by the published
correspondence, was fully considered when I went into the Treasury,
and the reasons which then existed, the strength of which was in
effect admitted by Mr. Baring, apply with at least equal force now.
" These are my own views on the subject, and I think it best to
state them without reserve ; but seeing that Mr. Warburton, Mr.
Loyd, and yourself entertain a different opinion, that you all express
a strong conviction to the effect that if this opportunity of com-
pleting my plan be lost no other will be afforded me, that public
opinion would not support me in declining the offer, and that I may
look forward to a probable reorganization of the Post Office, and, if
I show that I possess the requisite administrative powers, to pro-
motion, at no distant period, to a position of higher authority — I am
naturally led to distrust my own opinions, and to adopt the safer
guidance of my kind and able advisers.
" After an interval of four years, during which my attention has
necessarily been devoted to other matters, I am therefore about to
enter on my arduous task. I shall look forward with as much hope
and as little apprehension as I can; but if improvement in the
mechanism and in the revenue of the Post Office should be less
rapid than I had anticipated under the impression that opposing
1846] MR. WARBURTON. 45
influences would be removed, I cannot doubt that Government and
the country will do me the justice to bear in mind the pecuhar
difficulties of my position, and to recollect that, whatever circum-
stances limit my power, they to the same extent limit my responsi-
bility also.
"Though the fact does not at all touch the public ground to
which, in considering this question, I have endeavoured to confine
my attention, I may be excused for mentioning that my acceptance
of the appointment, accompanied as it must be by the abandonment
of my present occupation, will be attended with an increase of labour
and a sacrifice of income.
" I am sure you will excuse my troubling you with this letter. My
object is, first, to give you the earliest intimation of my decision,
and, second, to place on record the circumstances of the case while
they are fresh in our memories. To any other member of the
Government than yourself I could not speak in so unreserved a
manner.
*'I remain, &c., &c,
"Rowland Hill.
"P.S. — . . . November 24th. — I have kept back my letter in
order that I may show it to Mr. Warburton, who authorizes me to
say that he approves of it."
Two days afterwards I received a letter from the
Postmaster-General, requesting that I would call upon
him on the following Saturday. Having meantime
inquired of Mr. Warburton whether there were any
further information which he thought it important for
me to receive before this interview, I had a letter from
him, in which he mentioned that he had told Lord
Clanricarde of my acceptance of the offer made by
Government, accompanying his announcement with
the remark that those whom I had consulted had been
in doubt as to the advice they should give, fearing that
Colonel Maberly would be able to thwart me in my
exertions. Mr. Warburton's letter then proceeded as
follows : —
"That the objections had been overcome by the promises of
support which had been given both by his lordship and the
46 LIFE OF SIR ROWLAND HILL. [1846
Chancellor of the Exchequer, and by the assurance of the latter that,
if you proved yourself an able administrator, you were to look forward
to promotion."
A few days later, having in the meantime called
on the Postmaster-General, I received my formal
appointment. As I had again cast in my lot with the
Post Office, I withdrew, of course, from my previous
employments, resigning all my directorships, already
three in number.
I was now in my fifty-second year, and in the tenth
from that in which I first took Post Office reform
seriously into my thoughts. I need not say that the
interval had been a period of very hard work, that
a decade in my life was in every sense gone ; in
short, that I was already somewhat old for the heavy
work of reform that still lay before me.
1846] IN THE POST OFFICE AT LAST. 47
CHAPTER XVI.
JOINT SECRETARYSHIP. (l 846- 1 848.)
The scene of my labours was henceforth to be In
that institution which had so long been the centre
of my thoughts ; and though the post assigned me
would, as I knew, give me but limited power for
attaining the ends I had in view, I still hoped by
patience and perseverance to make fair progress. I
now resumed the Journal which for four years had
been suspended : —
^^ December ^fh, 1846'. — Called on the Postmaster-General at his
house . . . Drove with him to the Post Office in his cab."
As we passed through Newgate Street, there was
a little incident of some amusement. The way being
blocked, there arose some of the abusive language
usually heard on such occasions against those who,
being immediately ahead, seem to stop the way ; and
the Postmaster-General and his new secretary came in
for their full share. Upon looking back we found
that the abuse came from the driver of a mail-cart,
who was thus unconsciously railing at his official
superiors. Lord Clanricarde burst into a hearty
laugh ; showing, what I have often remarked, that
men under heavy official pressure seem more than
commonly pleased with a little fun.
48 LIFE OF SIR ROWLAND HILL. [1846
" On reaching the Post Office, Mr. Cornwall (the Postmaster-
General's private secretary), who had preceded us, told me that
Colonel Maberly wished to see me. We went together to M.'s room.
M. and I shook hands, &c. All three then proceeded to make the
circuit of the Post Office, and I was introduced to all the heads of
departments. ... To commence duty on Wednesday, the
9th."
This was at least a satisfactory beginning, but
what was to follow ? While I resolved that nothing
should be wanting on my part to maintain harmony,
I could not but form, from the past, unsatisfactory
expectations as to the future. How far these mis-
givings were justified will appear presently; and yet
I should willingly suppress much of the evidence on
this point but for fear of misleading future reformers.
It is important that any one meditating such a course
as mine should know what that course really was ; so
that before entering on his work he may count the
cost. How soon difficulties are forgotten by mere
bystanders was curiously shown In my case by an
article some few years later in the " Edinburgh
Review," on Mr. Charles Dickens's story of *' Little
Dorrit." Few periodicals rendered me more impor-
tant service than this — in none did It seem less pro-
bable that the nature and extent of my struggles
would be underrated ; and yet my course was cited
as one notoriously demonstrating the Injustice of those
attacks on official jealousy which have rendered *' Cir-
cumlocution Office " a familiar term. Mr. Dickens's
amusing reply will be found In *' Household Words,"
Vol. XVI., p. 97, and it may be added that it contains
a short, but true and lively, sketch of my early
struggles. Prior, therefore, to describing the im-
provements which I was gradually able to introduce,
I shall endeavour to give a specimen of the circum-
1846] OBSTRUCTIONS. 49
Stances which, for years after my restoration to office,
made progress so tardy : —
" December' gth. — Commenced duties at the Post Office.
"The Postmaster-General has referred to me by minutes the
Railway Report, and several applications for increase of force or
of salary, but there is some demur in supplying the necessary
papers, and the assistant-secretary (Campbell) showed me a minute
(referred to in a note which I received this morning from the
Postmaster-General, who is not at the office to-day), prescribing the
course of proceeding in my department. It appears to be un-
necessarily restrictive; must see the Postmaster-General on the
subject."
To show how much this minute was Hkely to hamper
me, it is only necessary to state that it forbade me
to demand any papers whatever, or to send for any
officer, without first enumerating my wants in a
minute, which was to receive the sanction of the
Postmaster-General, and then be sent to Colonel
Maberly for him to give it effect. As it was im-
practicable for me, when entering on any investiga-
tion, to foresee what papers or what officers I should
require to consult, or even to know what papers were
in existence, it is obvious that by such a rule my
proceedings would be so clogged as to render satis-
factory progress Impracticable : —
^'- Dece77iber loth. — . . . seem to think that the minute may be
converted into a means of annoyance. Johnson, the chief clerk,
has refused to show Armstrong [my private secretary] the form of
the letter register without a written order to that effect; but the
Postmaster-General learnt the fact, and set the matter right even
before I could see him. On my calling his attention to the minute,
he explained it to be much less restrictive than I had supposed, and
at once wrote a second minute explanatory of the first."
With regard to the supposed necessity for restric-
tion, I soon learnt that not only the assistant-secretary,
VOL. II. E
50 LIFE OF SIR ROWLAND HILL. [1846
but also several of the clerks in the secretary's office,
could obtain necessary papers without the least diffi-
culty. I must add that, while at the Treasury, I
had similar freedom in relation to the papers there,
and even to the officers of the Post Office, and I can
truly aver that, so far from abusing the opportunities
thus given, I had been careful to avoid everything
that could in the least degree infringe the discipline
of either department. Subsequent discoveries, how-
ever, led me to understand what strong reasons there
must have been for obtaining from the Postmaster-
General an order rendering access to papers as limited
as possible. For, while I really shunned all know-
ledge on the subject, I could not avoid receiving from
casual observation ample confirmation of the sus-
picions that I entertained three years before as to
the extent to which the Parliamentary Committee of
1843 v/as misled."^
Restriction became the more galling because, In
the very nature of things, the pressure of work was
more than enough.
'■'■ Dece7?iber isth. — Learnt from Stow that a copy of the minutes
as to the course of proceeding in my department (December 9th
and loth) has been sent to the head of each department in the
office. This needless pubHcity is not, I fear, without an object.
The minutes desire that a copy may be supplied to me, without
naming any other party."
The reader, who has observed how speedily the
withdrawal of my friends from power in 1841 was
* ^'■February 24th, 1847. — I felt tempted to obtain returns, with a view of
settling some of the disputed points between the Post Office and myself — the
one as to the division of French postage between the two Governments, for
insto.nce — but refrained, from a desire to avoid all causes of irritation. Armstrong
tells me that, in a statement of French postage which I have attacked in my
pamphlet as being too high by about £'ip,ooo, an error of ^^32,000 was actually
discovered in the Accountant's office." — Sir R. Hill's Journal. — Ed.
1847] CLAIMANTS. 5 1
followed by intrigues to thwart my progress, under-
mine my credit, and remove me from my post, will
be little surprised at the manifestations recorded
above. At the time of the first cabal, I was in the
weakness of isolation ; this, the second, was formed
when I was in the weakness of a novel position ; and
it will be found hereafter that other such seasons were
chosen as times for similar proceedings. I felt too
truly that a struggle was to come, and I could not
yet foretell how far I should be supported in it by
the Postmaster-General.
I had scarcely got my department into somewhat
smoother working, when I was called upon to deal
with applicants of two separate kinds : first, depu-
tations from letter-carriers and stampers, suggesting
improvements and applying for increase of wages ;
all of whom, for the sake of discipline, I declined
receiving without the express sanction of the Post-
master-General ; and, secondly, from persons claiming
compensation for inventions or devices already in-
cluded more or less explicitly in my published plan.
The most remarkable amongst these claimants was
a lady, who informed me by letter that the plan of
penny postage originated with her, and begged that
I would be so obliging as to aid her in obtaining due
compensation from Government !
Meantime I went to w^ork with a view to the ex-
tension of those facilities on which I had laid so much
stress : —
^''January joth, 184^. — This week engaged chiefly in completing
the instructions to the surveyors, by means of which I hope to effect
important improvements simultaneously in all the large towns in the
kingdom."
These instructions, when completed, were sanc-
tioned by the Postmaster- General, who, however,
E 2
52 - LIFE OF SIR ROWLAND HILL. [1847
thought it necessary that they should be issued under
the signature of Colonel Maberly. With the Post-
master-General's consent, the document subsequently
appeared in the newspapers. Of the Reports called
for by this circular, about one-half were received
w^ithin six months, and these gave information as to
the state of things in about one hundred and twenty
of the largest provincial towns. They showed all
sorts of anomalies, though not quite so much room
for improvement as I had expected. I was convinced,
however, that the very issue of the circular had caused
considerable improvements to be at once made. My
progress, nevertheless, continued to be clogged with
difficulties : —
'■^February jrd. — The present arrangements do not work well in
some important particulars. I have no ready means of learning
what is being done in Maberly's department, in consequence of
which we sometimes play at cross purposes, and there is much
delay. ... At the risk of being considered ' impracticable,' I
must try to put things on a different footing."
^^ February 6th. — I feel very uneasy at the slow progress made,
but, circumstanced as I am, it is impossible to go faster."
My moral difficulties found a physical parallel : —
'•''February 8th. — Returning to Brighton [where I still continued
to live] by the 5 p.m. express train, was stopped by a sudden snow-
storm. With two engines we were three and a-half hours in ad-
vancing three miles from Three Bridges. We came to a dead stand
near to the Balcombe Tunnel; remained there till i a.m., unable
to proceed or return, when, an engine having arrived, and all the
passengers having been crammed into three carriages, we returned
to Three Bridges, leaving the remainder of the train in the snow.
Sat up all night at ' The Fox.' Next morning, the line being open to
London soon after ten, I returned to town. The other passengers, I
found, on my return to Brighton at night, did not complete their
journey till 4 p.m. (having been twenty-three hours on the way)."
A few days later, being invited by the Guardian
1847] THE rOST OFFICE A VAST MACHINE. 53
Society at Liverpool to a public dinner, I took oppor-
tunity, in my speech of thanks, to explain to a certain
extent the duties and powers of the Post Office, mis-
apprehension as to which led then, and doubtless
leads still, to unprofitable correspondence, withdraw-
ing attention from practical improvements to futile
discussion. I found it particularly necessary to show
why suggestions, however valuable, cannot be suddenly
adopted, since, in so vast and complex a machine as
the Post Office, which must not for one hour be
arrested in its motion, it is indispensable to make
such preliminary examination and complete arrange-
ment as will yield full security that the change will
throw nothing out of gear, but work smoothly from
the first. I showed that, while some of the improve-
ments called for by my Liverpool friends seemed
feasible, others could not be made.
Thus, it had been demanded that letters should no
longer be carried past the office from which they were
to be distributed to some office further on, whence
they would have to return, but that the distributing
office should receive them at once. This demand,
not then new, nor yet worn out, I had to meet by
showing that the letters for one office were at such
times mixed up with those for other offices, and
therefore could not be dropped in passing, while the
delay in sorting could not be absolutely prevented
unless every post town in the United Kingdom made
up a bag for every other post town, which, as there
were then about one thousand post towns in all, would
involve the daily despatch, transmission, and opening
of a million of bags in each direction, an immense
majority of which would contain no letters whatever.
At the same time I assured my auditors that I should
do my best to render the Post Office as useful as
54 LIFE OF SIR ROWLAND HILL. [1847
possible, and that I would carefully Inquire Into all the
defects in its management which they had brought to
my notice."^ To this task I addressed myself on the
morrow.
Even here, however, I found old impediments to
the progress of improvement ; for when I proposed
to Mr. Banning, the postmaster of Liverpool, to keep
open the Money Order Office to a later hour without
waiting for instructions from London, my advice was
met by the presentation, though with many apologies,
of the Postmaster-General's restrictive minute, the
issue of which had been previously condemned, but
unfortunately not revoked. One consequence was
that I refrained, for the time, from attempting im-
provements at Manchester, lest I should encounter
another copy of the minute there. On my return I
pressed on the Postmaster-General the importance of
reconsidering the arrangements affecting my position
before his leaving town, which he promised to do,
perhaps the more readily because he was much pleased
with what I had effected at Liverpool. The con-
sideration, however, produced no immediate result.
^'■September 28th. — Banning, who called upon me to-day, reports
that the restriction of the Liverpool receiving-houses to stamped and
unpaid letters, accompanied as it is by an extension of time for
posting, is working very satisfactorily ; so are the other improvements
which, not requiring Treasury sanction, have been carried out ; but I
find that though the Treasury sanction [to certain further improve-
ments] has been received a month, no steps whatever have as yet
been taken thereon. The reply to the weekly inquiry made as to
matters in arrears has been, that the papers were with Colonel
* "February 13th. — I met a Committee of the Town Council . . . en-
couraged them to communicate to me any carefully-considered improvements
which might occur to them. The results of this meeting have satisfied me that
it would be very useful to the Post Office to have similar means in every large
town of learning the well-considered wishes of the inhabitants." — Sir R. Hill's
Journal. — Ed.
1847] LORD CLANRICARDE'S BOLDNESS. 55
Maberly, and beyond this nothing could be learnt till to-day, when,
getting impatient at the delay, I set Armstrong to learn the cause,
when it appeared that the papers were not with Colonel Maberly at
all, but in the first clerk's room, where they had been ' mislaid ' as
usual."
This transaction, though apparently but of local
importance, I have narrated at some length, because
it shows how the progress of improvement was clogged,
and how much my time was occupied in watching lest
that which I had carefully planned should be marred in
w^orking. Other difficulties will appear as I proceed
with my narrative : —
^^ February lyth. — Requested that he [the Postmaster-General]
would reconsider a minute directing that letters addressed to me
by the subordinates shall pass not only through the heads of the
departments, as I had proposed, but through Maberly's office."
'"''February 24th. — Finished a minute calling for copies of many
of the periodic returns made to Maberly, to which I have added
several original ones, with a view of obtaining tolerable statistics.
At present they are lamentably deficient."
^'•February 2'/th. — The Postmaster-General is so much engaged in
his duties as Cabinet Minister that he rarely comes to the office at
present, and I am obliged to defer many points on which it is
necessary to consult him. I am much dissatisfied with the little
progress made."
When, however, the Postmaster-General was more
at leisure we sometimes got on apace : —
March ^tJi. — Had a long interview with the Postmaster-General,
and got through much business. I never met with a public man
who is less afraid of a novel and decided course of action . . . ;
e.g.^ a proposal of mine to require the postmaster at Manchester to
pay out of his fees the salaries of two new clerks, required on
account of his own inefficiency, has been cordially adopted, in
direct opposition to Maberly and the surveyor; and this is the
more important, inasmuch as my minute is a direct attack on a
claim hitherto treated with great reverence, viz., the right of an
officer to continue receiving fees (unless compensated), however
56 LIFE OF SIR ROWLAND HILL. [1847
large in amount and mischievous in their tendency, simply because
he has once enjoyed them.
" Spoke again of the absolute necessity of my being better in-
formed as to what is going on, and proposed that he [the Postmaster-
General] should direct that all communications to and from the
Treasury should pass through my hands. He at once concurred in
the necessity of the thing, but proposed that, instead of writing a
minute on the subject, he would himself take care that I saw such
papers before they left his own hands. I fear that the arrangement
will frequently be forgotten, but I could not object to try it. He
again expressed a wish that I would not disturb existing arrange-
ments, at least so far as they appear in writing ; but on my telling
him that the rule requiring me to obtain papers through him caused
much inconvenience and delay, he told me in confidence that he did
not desire that I should regard it, but send for any papers that I
wanted."
Not liking this anomalous state of things, I consulted
confidentially with Mr. Jones Loyd, mentioning also
my uneasiness at the slow progress of improvement,
and referring to the expectations held out to me through
him and Mr. Warburton before I entered the Post
Office.^ These expectations, however, I did not sup-
pose were likely soon to be fulfilled, as I had just learnt
that a large addition was about to be made to Colonel
Maberly's staff. Mr. Loyd, while recognising the ex-
pectations held out to me, advised me temperately to
press the Postmaster-General to assign to me a depart-
ment, or at least to leave in my hands till ripe for his
own decision all matters connected with any specific
improvement which may be assigned to me. On this
advice I resolved to act as occasions arose. I presently
had further evidence that I was advancing in the confi-
dence of my official superiors. The Postmaster-
General placed the secretarial management of the
Money Order Department in my hands, and directed
* See pp. 43-46.
1847] BRISTOL POST OFFICE. 57
that all returns to Parliament should be submitted
to me before being sent to the Treasury, with free
leave for me to attack any such as seemed unfair to
penny postage, while the Chancellor of the Exchequer,
in his place in Parliament, spoke highly of my
services.
At the same time, I felt obliged to remind the Post-
master-General of our slow progress. I again called
his attention to the delay of my measures after their
leaving my hands ; showed, in short, that all my
measures were standing still, and told him I was very
anxious to bring some one improvement to a successful
issue, a view in which he agreed, thinking, however,
that much had already been effected. As regards
minor matters this was true enough, but my continued
anxiety was justified by the fact that I had now been
nearly four months in office without being able to bring
into effect any improvement important enough to re-
quire the sanction of the Treasury.
On April ist of this year, in accordance with the
wish of the Postmaster-General, I went to Bristol. As
what I found there may be regarded as a specimen, by
no means an unfavourable one, of the state of things
at the provincial offices generally, I describe it. The
first delivery of the day, by far the most Important of
all, was not completed until twelve o'clock ; the letter-
carriers, as I was informed, often staying after de-
parture from the office to take their breakfast before
commencing their rounds. I was able to show how at
a small cost (only ;^I25 a year) it might be completed
by nine. The office itself I found small, badly lighted,
and worse ventilated. The clay mail thence to London
was nearly useless, its contents for London delivery
being on the morning of my Inquiry only sixty-four
letters, thirty-seven of which might have been sent by
58 LIFE OF SIR ROWLAND HILL. [1847
the previous mall on the mere payment of the extra
penny. The impression regarding this mail, both in
and out of the office, agreed exactly with my evidence
in 1843, viz., that all day mails, to be efficient for their
purpose, should start as late as is consistent wdth their
reaching London in time for their letters to be for-
warded by the evening mails. The satisfaction I felt
in such improvements as I had been able to make on
the spot was much enhanced by my receiving at the
termination of my visit the thanks of both clerks and
letter-carriers for the new arrangements.
To return to the subject of obstruction : —
" April 20th. — A letter from Mr. Lettis, a senior clerk of the
Money Order Office, written on the 12th instant, and forwarded the
same day by Mr. Earth, instead of being sent at once to me, was for-
warded, by Colonel Maberly's own endorsement, to the Postmaster-
General, then in the west of Ireland, in consequence of which it did
not reach me till yesterday, I being all the while engaged on the
subject to which it relates."
The paper thus retarded I soon found was one
amongst many, all of them more or less important to
a rieht understanding^ of the work on which I was
specially engaged. Application, however, to the
Postmaster-General for the maintenance of direct
communication produced no other effect than an
injunction to Colonel Maberly's department against
further delay.
In the midst of these troubles, petty in themselves,
but trying to my health and very injurious in the delay
they produced, I saw, for the first time, a fellow-
labourer in the great cause of postal improvement,
w^io, in establishing the overland route to India, had
surmounted formidable difficulties and rendered in-
valuable services, without, I fear, securing either to
1847] LIEUTENANT WAGHORN. 59
himself or his family any proportionate recompense.
My record of the interview is very brief : —
"Lieutenant Waghorn called. He is a man of singularly energetic
appearance."
A means of preventing, to a considerable extent,
injurious measures in the Post Office being taken with-
out my knowledge was hit upon almost accidentally.
Upon my mentioning to Mr. Parker, then Secretary to
the Treasury, that many of the applications from the
Post Office to his department were made without my
cognizance, and offering, with the sanction of the Post-
master-General, to go down once a week or so to the
Treasury to assist him in his decisions upon them, the
offer was gladly accepted, the more so as the augmen-
tations recently made in the Post Office salaries were
producing corresponding demands from other quarters.
Yet further confidence was shown when the new
practice at the Treasury started a fresh difficulty, viz.,
as to what was to be done when my opinion was against
measures which the Postmaster-General had recom-
mended without consulting me. Upon my applying to
Lord Clanricarde for instructions, he told me that he
wished me to have no scruples as to any measures, but
to advise against them unhesitatingly If so Inclined.
Notwithstanding this confidence, however, the
anomalous arrangement of the department remained
fruitful in mischief; indeed every practised man
knows that where proceedings are vitiated at their
source no subsequent vigilance suffices for their
effectual correction. In my case, moreover, vigilance
on such points was maintained at the sacrifice of
progress in improvement. Parliamentary returns
moved for about this time by members hostile to my
plans, and demanded in such form as to mislead, were
6o LIFE OF SIR ROWLAND HILL. [1847
accelerated, while one moved for by Mr. Warburton in
such form as to secure a true statement was kept back.
Though, by great effort, I procured from the Post-
master-General an order for modification in two of
the fallacious returns, yet, after all, one of them actually
went forth with all its errors retained.
After many details on this vexatious topic, my Journal
proceeds as follows : —
" I feel ashamed, as well as annoyed, in having to record these
vexations, and I must put an end to them by some means or other. I
would gladly omit these records altogether, but former experience has
shown that it would be unsafe so to do. I am obliged, therefore,
with a view to my own justification hereafter, to continue them,
though I cannot but fear that (should this Journal ever be read by
those who do not know me intimately) such daily complainings may
be considered as evidence of querulousness on my part."*
So long as this twofold authority continued, it was
impracticable for the Postmaster-General, unless en-
dowed with a more exact memory for details than can
be reasonably expected in a Cabinet Minister, to avoid
inconsistency in his own proceedings. Thus after
having obtained his acceptance of an advantageous
offer from the Brighton Railway Company, I learnt to
my amazement that the offer had been refused. On
inquiring into the matter, I found out that this was the
result of counter advice of which I knew nothing.
It has been seen that errors thus arising found their
way into Parliamentary returns ; they even affected
* These vexations began to tell upon his health. Thus, in his Journal, I
find the following entries: — May 8th, 1847. "I have more to do than I can
accomplish satisfactorily ; this produces headache and incapacity, which make the
matter worse." On September 28th of the same year, after describing some fresh
vexations, he writes : " I have been reading my evidence given ten years ago before
the Commissioners of Post Office Enquiry. . . . There is a heartiness and fresh-
ness in my replies which I fear I should not now evince." — Ed.
i847] A POST OFFICE BILL. 6l
legislative enactment. In a bill sent up from the Post
Office to the Treasury for introduction into Parliament,
I had advised the insertion of clauses authorizing the
Treasury to relax or abolish the rule fixing a maximum
to the weight of a letter, but at the same time
establishing restrictions — as, for instance, prepayment
of postage on all heavy letters — to prevent abuse of the
new rule by the public. The solicitor of the Post
Office, however, so drew the bill as to supersede the
Treasury exercise of this power by a clause making the
abolition absolute, and at the same time omitting the
proposed safeguards. As the bill was never submitted
to my examination in a complete form, it became law
with this defect. Fortunately, the practical con-
sequences were not very serious, the public probably
rem.aining for the most part quite unaware of its new
liberty or, rather, licence. Some wag, however, getting
hold of the fact, turned it to account for his amusement,
posting in Ireland a bundle of old clothes, directed to
London, which being of course refused by the ad-
dressee, as the postage demanded was no less than
;if 4. us., had to be carried back according to rule to the
place of despatch ; the double conveyance being neces-
sarily made gratis, as the sender naturally took care not
to be known. I need not say that at the first oppor-
tunity the Act was amended.
A very far more serious evil was reported to me
shortly afterwards; namely, that a clerk in the Money
Order Office in Manchester had been detected in
several frauds. My informant attributed the loss
of letters, &c., mainly to the absence of investigation
as to character, arising out of the system of patronage.
He added that he pointed out this as the chief cause
of the evil to Lord Lowther soon after his appoint-
ment.
62 LIFE OF SIR ROWLAND HILL. [1847
To heedlessness in appointment was unfortunately
added laxity in discipline : —
^^ September joth. — At the postmaster, who gets ;£"i5 a year
as compensation for [his loss of] late-letter fees has remitted till lately
only 75-. or 8^-. a year [for such fees] ; but on a stir being made the
remittances at once advanced to as much per week : the explanation
given is that he omitted to demand the fee, not that he fraudulently
appropriated it ; and on this ground he has escaped dismissal, I
think very improperly ; but I have not been consulted in either case,
and know the facts only from conversation with the Postmaster-
General."
About the same time I was engaged in devising
means for a partial introduction of the plan of district
offices in the London delivery, but was led to abandon
the attempt, in some measure, by the inconveniences
attending a partial arrangement, and yet more by fear
of serious disorder likely to arise from the imperfect
manner in which I knew, by past experience, the
necessary instructions would be carried into effect,
unless I could myself superintend their execution ; and
thus it was that several years had to elapse before this
great improvement could be made.
Soon after arriving at this conclusion I attempted to
remove a strange anomaly which was producing a
certain amount of trouble in the office, leading occa-
sionally even to delay in the despatch of the mails.
This was that while letters brought to the chief office
after 7 p.m. were not received for that night's mail
without an additional fee of sixpence, late newspapers
w^ere received up to that hour on payment of a half-
penny : — ^
*' October ^th. — To-day I consulted Bokenhamf on the expediency
* "The origin of this strange anomaly is this : Many years ago the newspaper
fees were the perquisite of certain officers, and they therefore took newspapers in
as late as possible." — Sir R. Hill's Journal. — Ed.
t The head of the Sorting Department.
1847] APPLICATIONS FOR INCREASE OF SALARY. 6
t
of advancing the fee [on newspapers] at seven o'clock, but he
strongly advises against it, on the ground of its certain unpopularity
with the press."
So difficult Is it to recall concession, however mis-
chievous and absurd. In the end, however, a compro-
mise was adopted which, while it greatly relieved the
department, proved satisfactory to the newspaper
publishers. I abstain from further narration of mere
obstructions, not for want of matter, but because
enough has been done to show the difficulties, annoy-
ances, and delays ever crossing the path of my improve-
ments ; the like of which must, I fear, be expected by
all whose zeal for reform leads them to intrude amidst
men of routine.
A trouble of another kind, however, began now to
show itself, which later on produced serious con-
sequences. Applications for increase of salary, backed
by the recommendation of Colonel Maberly, were
referred to me for consideration, the circumstances being
such that, without unscrupulous disregard of the public
interest, I could do nothing but advise their rejection.
I found that in one instance, instead of the applicants
being simply informed of the Postmaster-General's
decision, which was in conformity with my opinion, they
had also been told — contrary to official rule — of our
conflicting recommendations. The consequence was a
renewal of the application, accompanied with a letter of
thanks to Colonel Maberly, and an appeal from my
judgment as being opposed to that of " the Secretary."
I could not but foresee that if, without any opportunity
of recommending merited concession, I were to be held
up as a bar to concessions recommended by others,
I should, in course of time, find myself in a position
very unfavourable alike to the maintenance of my just
authority and the progress of good measures. After
64 LIFE OF SIR ROWLAND HILL. [1847
noticing the above facts, my Journal proceeds as
follows : —
" October i6th. — I tried to avoid this collision of opinion, repre-
senting to the Postmaster-General the probable result when the
papers were first referred to me ; but his reply was that his opinion
coincided with my own, but that he could not act in direct oppo-
sition to Maberly's earnest advice without support from me, conse-
quently I had no escape ; luckily the Treasury, as well as the
Postmaster-General, take my view of the question."
Accordingly, I wrote a somewhat severe minute on
the subject, and this was approved by the Postmaster-
General. I must add that my foreboding was, on both
points, justified by the sequel, the usual course being,
for a long time, that the duty of rejecting such appli-
cations fell almost exclusively upon me, while the
popularity that arose when an application was granted
was almost engrossed by Colonel Maberly. The
natural, nay, inevitable result was that great difficulties
were raised in the way of the improvements that I
attempted to make.
Under all these circumstances, it is little to be
wondered at that, on looking back on the progress
made during the first year since my appointment at the
Post Office, I was much dissatisfied with w^hat I found,
nor could I feel surprised that symptoms of discontent
began to appear in the public, which, knowing nothing
of impediments, naturally expected the fulfilment of
those expectations which my admission to office had
raised.
Among the improvements that I effected this
year, the following is, I conceive, of great im-
portance : —
Exorbitant claims having been advanced and ad-
mitted for compensation in respect of abolished fees,
1847] ' BOOK POST. 65
perquisites, &c., I made arrangements for such returns
as to the current amount of those irregular emoluments
as would keep these claims thenceforth within due
bounds. The efficiency of this plan will be evident
when it is considered that, though at the period of
abolition claimants would naturally seek to make this
amount appear as large as possible, yet, in ordinary
times, when the receipt of large fees might act as a bar
to demand for augmented salary, the interest would lie
in the opposite direction. All, therefore, that was
necessary was to get the ordinary estimate on indis-
putable record. This had been provided for before I
left the Treasury, but, in the interim, the plan had
been abandoned.
Finding that any attempt to establish a parcel post,
which I had formerly suggested, would raise more
opposition in the railway companies than I thought
it prudent just then to encounter, I suggested the
establishment of a book post, pointing out how much
such a measure would promote education, and how
acceptable it would be to the public. The Postmaster-
General expressed apprehensions of the department
being overloaded on magazine days, and I had to
point out the means by which all such difficulties could
be surmounted. Vehement objections came from the
usual quarter, but these were overruled.
Before closing the account of the year, I must
mention two attempts at improvements which have
met with no success.
Upon an application from Colonel Maberly's extra
clerks for an increase of salary, I proposed instead a
regular system of promotion, whereby all vacancies
in the establishment should be filled by selection from
the extra clerks instead of from without, an arrange-
ment which would have obtained the collateral
VOL. II. F
O
66 LIFE OF SIR ROWLAND HILL. [1847
advantage of submitting every candidate for regular
clerkship to a probation in the extra corps. The
Postmaster-General seemed favourable to the prin-
ciple, which, indeed, had been occasionally recognised
in practice, but unfortunately I never succeeded in
obtaining its adoption as a rule, the real obstacle
being, no doubt, that it would have acted as an
impediment to patronage.
My second abortive measure I regarded as of great
importance, nor has my opinion of it undergone any
change ; though how far it may be applicable to the
circumstances of the present day is another question.
Wishing to procure for the Post Office the unrestricted
use of all the railway trains, and that at a moderate
fixed rate, I suggested that Government, as a means
of procuring the ready acquiescence of the railway
companies, should include in a bill then preparing for
Parliament a provision in their favour, which seemed
to me to be in strict accordance w^Ith justice, and with
the true interests of the public. In my Report'' on
this subject, I first showed that in order to enable
the Post Office effectually to serve the public, it was
necessary that the department should make far greater
use of the railways. Under the existing law, owing
to uncertainty as to the rate of payment, the excessive
awards frequently made, and other causes, this was
impracticable. I therefore proposed that an attempt
should be made to obtain an Act empowering the
Railway Commissioners, at that time an organised
Board, with the present Lord Belper at its head, to
take the following steps : —
I St. To issue a general tariff of charges for the
* The Report (dated 1st January, 1847) was subsequently laid before a
Parliamentary Committee, and is given in extenso in the Fifth Report of the
Select Committee on Railway and Canal Bills, Appendix, p. 246. (Par. Pro.
1853, No. 736.)
1847] PROPOSED RAILWAY LEGISLATION. 6/
conveyance of mails, such tariff to be constructed so
as to afford the companies a moderate profit.
2nd. To decide all questions which might arise be-
tween the Post Office and any railway company.
3rd. To issue a general tariff of maximum fares for
passengers and charges for goods, minerals, &c., to be
demanded of the public ; and
4th. To revise such general tariffs from time to
time.
By way of compensation to the companies, and with
a view also to the advantage of the public, I proposed,
*' subject to such regulations as Parliament may im-
pose for securing fairness towards all parties interested,
to adopt a territorial division of the surface of the
kingdom, reserving, as open to new companies, any
district in which the public interests would be served
by the construction of new and independent lines,
but assigning to each existing company" — on certain
specified conditions — "so much of the district on each
side of its line as can be most advantageously served
by such company ; a provision being made that, if at
any time the Railway Commissioners should be of
opinion that the public interests require that a railway
of a given description should be made within such
assigned territory, it shall be competent to the Com-
missioners to call upon the company to which the
district is so assigned to construct the line, with the
consent of Parliament ; and if the company refuse or
neglect so to do within a given time, to offer the line
to the public at large."
I further proposed that these arrangements should
apply compulsorily to all companies hereafter to be
formed, but that " each existing company should have
the option, within a certain period, to accept the same
conditions, or to continue in its present condition."
6S LIFE OF SIR ROWLAND HILL. [1847
The following advantages, among others, would, I
expected, result from the proposed arrangements : —
1. It would secure the cheap conveyance of the
mails, and greatly promote the extension and perfec-
tion of the system of Post Office distribution.
2. It would secure the establishment of moderate
fares, without resorting to competition, which it is now
generally admitted would be as injurious to the public
as to the companies.
3. It would secure the completion of the railway
system at the least expenditure of capital, and in a
manner most conducive to economy in working.
4. It would repress rash and unprincipled specu-
lation ; and
5. It would relieve Parliament from the drudgery of
investigating hastily-devised and useless projects.
As regards the interests of the companies, I pointed
out that —
1. It would relieve them from the ruinous expen-
diture now necessary to defend their property from
aggression.
2. It would enable them to take advantage of the
cheapness of labour or materials, and abundance of
capital, gradually to extend the ramifications of their
lines to all places capable of affording a remunerative
traffic.
And, finally, it would greatly benefit both the public
and the companies, by enabling the directors and other
officers to devote their time and energy (now mainly
absorbed in Parliamentary contests) to the internal
management of their affairs, thus conducing to economy,
and to the comfort and safety of their passengers.
All these important results, I was of opinion, would
be obtained without any sacrifice on the part of the
public or of the companies.
i847] PROPOSED RAILWAY LEGISLATION. 6g
In a Report, the primary object of which was to
faciHtate the use of railways by the Post Office, it
may appear out of place to deal with the questions
of charges for passengers and goods, railway exten-
sion, &c., but I found one part of the subject so linked
with every other as to render separate treatment im-
practicable.
Had this plan been adopted when originally pro-
posed (more than twenty"^ years ago), the following
results, I firmly believe, would have been obtained : —
I St. The postal system would have been enormously
improved.
2nd. The conveyance of passengers and goods wouid
have been considerably cheapened.
3rd. The railway system would have been far more
extended than it now is.
4th. A vast waste of capital would have been
avoided. And,
5th. Railway property, instead of being almost
a byword for depression and insecurity, would, under
tolerable management, have been placed on a firm
basis.
Unhappily, the advantage which would have been
gained by the adoption of my plan is now for ever
lost. The contests it might have prevented during
the last twenty years have done their disastrous work ;
but the future remains, and I believe it still possible
to amend our railway system and even to adopt a plan
more comprehensive than the one just described. My
views on the subject appear in a separate Report,
which I made as a member of the Commission on
Railways appointed in the year 1S65, the substance
* This was written before 1S71.— Ed,
70 LIFE OF SIR ROWLAND HILL. [1847-8
of which, I may remark, will be found in a summary
appended thereto.*
I have now brought the year 1847, the first which I
passed at the Post Office, to a general close, I have
yet to speak of proceedings relative to one improve-
ment, which, however, was not carried into effect until
the following year. I narrate this at some length, not
only because of its importance, but also because it
serves well as a specimen of my course of proceeding
during the long period which I passed in the anomalous
position to which I had been appointed.
The Postmaster-General having requested me to
examine the state of the Money Order Department,
with a view to its improvement and extension, I
succeeded in devising a plan which, while it effected
many improvements, provided for a very large ex-
tension, and that without increasing the number of
accounts with the chief office. I learnt now that a
plan which I proposed when at the Treasury w^ould
have simplified operations exceedingly, but that its
adoption, though earnestly pressed by Mr. Jackson
(then at the head of the department), had been suc-
cessfully resisted ; and that, though some part of this
plan had been superseded by other improvements,
much yet remained which Mr. Jackson thought would
be highly useful.
In my consequent preparations I was impeded
frequently for hours, sometimes for days, by the want
of necessary papers, the registration and arrangement
being so defective that, according to the registering
clerk, his death would leave the office in absolute
perplexity. When the papers came they were some-
* Royal Commission on Railways, 1S67. — Report from Sir Rowland Hill,
K.C.B., F.R.S., one of the Commissioners.
1847-8] MONEY ORDER DEPARTMENT. 7 1
times exceedingly imperfect, the omission being in
one instance that of a very important report ; and of
course fresh delays occurred while these omissions
were supplied. Again, when, in reference to a pro-
posed measure of economy, I called upon the head of
the department and his immediate subordinate to
support my views by expressing in writing opinions
which they had given in conversation, they excused
themselves by pleading that they should thereby incur
serious displeasure.
The omitted report was one made some time before
by Mr. Jackson, recommending an improvement
calculated to save the department between ^2,000 and
;^3,ooo per annum. Taking up this rejected measure,
I was enabled, after long elaboration, to procure its
adoption, and in a few months more its beneficial
results were placed beyond question ; the head of the
department reporting that the accounts were more
complete and the checks more efficient, and that the
annual saving was even greater than had been reckoned
upon, amounting to nearly ^3,500.
In the meantime, however, these various obstruc-
tions, combined with the fact that both in public
estimation and by Colonel Maberly's distinct renun-
ciation I was now solely responsible for the right
administration of this special department, led me to
take a decided step. I accordingly wrote a minute,
proposing that all minutes and instructions regarding
the Money Order Department of England and Wales
should proceed exclusively from myself; that all
reports from the department should be addressed
to me ; in short, that the secretarial control of that
department should thenceforth be entirely in my
hands.
In consequence of this, the Postmaster-General
72 LIFE OF SIR ROWLAND HILL. [1847-8
wrote a minute on the subject, which, however, being
modified by the Chancellor of the Exchequer,^ to
whom it was shown in draft, still left things in an
unsatisfactory state. Upon my pointing out the in-
sufficiency of the measure. Lord Clanricarde proposed
that I should myself see the Chancellor of the
Exchequer. While awaiting this interview, which
took place about a fortnight later, I felt so much
doubt as to the result, and consequently as to my
ability to retain office, that I deemed it my duty to
explain to my private secretary and my only clerk that
they might have to look out for other appointments.
When at length I saw the Chancellor of the
Exchequer difficulties seemed to vanish. He had no
objection to the Money Order Department being
placed under my exclusive management, having
merely disapproved of the mode in which it was
proposed that the change should be effected. He at
once recognised the danger of divided responsibility,
and, in short, undertook to arrange the whole matter
with the Postmaster-General. Four days later the
Postmaster-General informed me that he had decided
to place the Money Order Department entirely under
my management, but that he wished to consider
further as to the mode. He thought of speaking to
Maberly, with a view, if possible, of doing the thing
quietly. My new powers were called into requisition
the same day by a little symptom of insubordination
in the Money Order Department. Confident of
authority, I now felt justified in giving such warning
to the offender! as produced instant submission, with
abundance of promise for the future.
* Sir Charles Wood (now Lord Halifax). — Ed.
+ It was one of the senior clerks. "Armstrong has told him that, if any
obstacles are thrown in the way of improvement, it is my fixed determination to
1847-8] * MR. COBDEN'S ADVICE. 73
The difficulty, however, was not yet solved, for I
presently found that the Postmaster-General, instead
of himself drawing the minute transferring the secre-
tarial authority over the Money Order Department to
me, had remitted the task to Colonel Maberlv. The
result was such an instrument as would have both
crippled my authority and lowered me in the eyes of
each of the some twenty officers to whom the minute
was to be communicated.^ Unfortunately this minute,
without any opportunity being allow^ed for objection,
had been confirmed, not only by the Postmaster-
General but also by the Chancellor of the Exchequer.
The course I took was to draw up a new minute, in
the name, not of Colonel Maberly, but of the Post-
master-General himself, substantially the same as
regarded the powers that were given me, but free from
all offensive expression and unnecessary restriction.
This I submitted to the Postmaster-General, urging its
adoption ; but, though he admitted the objectionable
character of some parts of Colonel Maberly's minute,
I saw that he was disappointed and annoyed at my
application.
In my renewed difficulty, I perceived that I must
further consider my ground : —
*' December 17th, 184."/. — Called on Mr. Cobden ; described my
position at the Post Office, and asked his advice as to the course I
should adopt ; more especially seeking his opinion as to whether I
should be justified in pubUc opinion in resigning my appointment, if
apply to the Postmaster-General to dismiss the offender, and that the higher his
rank in the office, the more readily I shall take the step. is greatly alarmed,
and promises all sorts of things." — Sir R. Hill's Journal. — Ed.
* "Maberly has contrived to make it appear ver)' much his own act, talks of
his laying down rules for my guidance, interdicts me from punishing or even
reprimanding anyone without the previous sanction of the Postmaster-General,
and in various ways contrives to make the very act of extending my power the
means of tying my hands." — Sir R. Hill's Journal. — Ed.
74 LIFE OF SIR ROWLAND HILL. [1847-8
circumstances should induce me so to act. He thinks that, except on
some great and simple question, I should not be justified in resigning,
as, though harassed by the obstacles thrown in my way by Maberly,
I have nevertheless been able to introduce important improvements ;
his advice, therefore, is patience. He recommends that I should see
other M.P.'s, and represent to them Maberly's conduct, with a view
of forming a party in the House ; . . . but I replied that I
considered such a course would be justly viewed as a breach of
confidence, though I felt at liberty to consult my personal friends,
among whom I counted himself. He proffered assistance in any
way, and promised to take an opportunity of speaking to the
Chancellor of the Exchequer as to the necessity ' of extending my
powers."
The same day, having learnt that a circular to
postmasters and others, to give effect to the new
money-order arrangements, was in the printer's hands,
I sent my private secretary to apply for a suspension
of proceedings until the Postmaster-General's further
pleasure should be known. This brought the Post-
master-General's private secretary with a copy of the
circular, in which, as I expected, I found an un-
necessary and offensive restriction.^ All the officers
to whom it w^as addressed w^ere informed that, while
they w^ere to obey me in matters connected with the
Money Order Department, they were not to obey me
on any other subject. My subordinates were thus
called on to watch my proceedings, while a disposition
on my part was implied to do that which, from the
first, I had most scrupulously avoided. I also learnt
that copies had already been sent to Dublin and
* The following is an instance of one of these circulars : —
"The Heads of Departments and Officers of the Secretary's Office are
requested, before acting on any papers forwarded by Mr. Hill to the Postmaster-
General, to satisfy themselves that the minutes upon such papers have been entered
in the books of the Secretary's Office, which can be easily ascertained by an
observation of the number of the minutes endorsed in red ink on the back of the
paper by the Minute Clerk. Charles Johnson, Chief Clerk. Oct. 26th, 1847."
^Sir R. Hill's Journal. — Ed.
1847-8] OFFENSIVE CIRCULAR. 75
Edinburgh. I insisted on their recall. Mr. Cornwall,
after conferring with Colonel Maberly, promised the
withdrawal of the objectionable clause, hoping that I
would then raise no further obstacle to the issue of the
circular. I was obliged, however, still to object to
this, as the circular would give effect to the minute
against which I had protested, and thus pledge me to
duties without awarding me the necessary power.
The result of Mr. Cornwall's application was com-
municated to me in a private letter from the Post-
master-General, by which I learnt that, though he
intended to draw a fresh minute in place of Colonel
Maberly' s, he had found nothing to object to in the
circular, and consequently had directed its issue with-
out further delay. He added that his own view was
confirmed by that of the Chancellor of the Exchequer,
of whose opinion he sent me a memorandum. By
this, however, I perceived that the nature of my
objection had been misunderstood, probably by both.
My Journal proceeds as follows : — -
" On inquiry I found that the circular about to be despatched
retained the objectionable clause. It was not, I think, asking too
much to be heard before any irretrievable step was taken."
However, the Postmaster-General's intention was
soon fulfilled ; and the new minute (written in his
own hand) differed in no material point from the
draft which I had prepared. I had also some little
satisfaction in finding that, though the circular had
now been issued, yet, in the new minute, all autho-
rity for the offensive part of it had been removed.
Anxiety as to my true position relative to the Money
Order Department being now sufficiently relieved I
advanced in good spirits, and at once entered on my
new duties.
^6 LIFE OF SIR ROWLAND HILL. [1847-8
" December 2jrd. — The newspapers are reporting the new arrange-
ment, each after its own fashion. The Ti?nes and Chronicle have
useful notices on the subject ; the Morning Post tells the world that
I have been promoted to the superintendence of the Money Order
Office, but carefully quotes the circular to show that my authority is
confined thereto."
Unfortunately, in coming for the first time close to
any department one always has to learn abuses : —
^'■January 8th, 1848.'^ — It is distressing to find that forgeries and
other frauds connected with money orders are frequent. ... I
have already had to deal with six or eight cases of this kind."
The subjoined is a striking instance of the economy
that may be produced in large operations by even a
small change. I found that although the old money-
order forms w^ere supplied at a very low rate (about
ten for a penny), yet, by reducing the size, I could
save about ^/OO per annum ; and this notwith-
standing an improvement in the form, w^hich the
Comptroller of the Stationery Office alleged would
involve an additional Q.x'pQnsQ of nearly ^1500 a-year.
To remove this objection, however, I had to resort to
a mechanical device derived from former experience in
constructing my printing machine, t This saving was
soon afterwards followed by a larger one, consequent
on reduction in the size of the " letter of advice " and
the abolition of what were called duplicate advices.
Both these economical measures had the collateral
* Under the same date I find the following entry in Sir R. Hill's Journal : —
" I am obliged to consult Dr. Southwood Smith as to the state of my health,
having for the last three weeks suffered from sleepless nights, and almost constant
headache. Dr. Smith enquires whether I had not suffered from anxiety, or
excessive labour, and I explained to him my real position." — Ed.
t "In perfecting my printing machine we spent about /"2000, and hitherto
the saving now effected is the only advantageous result. Without the knowledge
thus obtained I could not have overcome the difficulties as to printing." — Sir R.
Hill's Journal. — Ed
1847-8] ARREARS OF MONEY ORDERS. yj
advantage of diminishing labour in the chief office,
while the total annual saving. in stationery alone, even
on the consumption at that time, was thus raised to
about ^2500."^
Not less important was it to obtain prompt and
complete accounts. One desideratum was a com-
plete registration of papers, the necessity for which
happened to be exemplified in the midst of my
arrangements on the subject by the discovery, in the
desk of the late chief clerk at a town in Yorkshire, of
more than forty unanswered letters from the chief
office, some of them already six months old. Money-
order accounts in the London office, too, I found in
great disorder ; arrears so long as, in the opinion of
the head of the department, would require for bringing
them up a force of thirty-five men for four years ; in
other words, an outlay of at least ;^i 0,000, w^ith a
doubt whether even then the outstanding money
orders could be correctly ascertained. To avoid so
great an outlay, I suggested an Act of Parliament
protecting the department, after due notice, from legal
claims on orders issued before 1847. This course was
in the end adopted, though the practice was still to
discharge any claim which appeared to be just ; nor
do I remember that the restriction ever led to com-
plaint.
At the same time there was prospect of great
economy : — ■
^^ February i6th, 1848. — Jackson now thinks that other improve-
ments now in progress will enable the Money Order Ofifice to undertake
all the additional work likely to arise in the next two or three years,
including the extension of the system throughout England and
Wales, without any increased force. If so, the effective saving
will be enormous."
* At the present rate of consumption {1S69) the saving must amount to about
i^6ooo a year.
yS LIFE OF SIR ROWLAND HILL. [1847-8
It may be added that this expectation was confirmed
by the event.
^^ March 8fh, 1848. — The Postmaster-General, in speaking of the
many improvements which I have effected, remarked the singular
absence of all complaints from the public, though some [of the
improvements] are more or less restrictive."
Among the means formerly taken to account for the
existence of a revenue under what It regarded as the
ruinous system of penny postage, the Post Office had
uniformly maintained that a large profit was obtained
in the Money Order Department. A return now
made to Parliament showed that, so far from this
being the case, the expenditure of the previous year,
the last before that department came under my con-
trol, exceeded the receipts by about ;^ 10,000.
A summary of the Improvements effected thus far
in this department will be found in a letter addressed
by me to the Postmaster-General on January 3rd, 1849,
which is given in the Appendix.
Some incidents of the years 1847 and 1848, which
for convenience I have hitherto omitted, are yet worthy
of record : — ■
Carelessness in Remittance,
" May 2yth^ 1847. — Mr. Ramsey (missing-letter clerk) brought me
a packet containing whole bank-notes to the amount of ;^i5oo, so
carelessly made up that they had all slipped out ; and to add to the
carelessness the packet was imperfectly addressed to some country
house in Herefordshire, no post town being named. It had found
its way, after much delay, into thfe post office at Ross, and had been
sent to London by the postmistress. Instances of such carelessness
are not infrequent."
I may add that, some years afterwards, there was
sent to the office for the book-post a large sum in
bank-notes, the ends of the packet being left open,
according to book post rule, so as to expose the
1847-8] ATTEMPTED ROBBERY. 79
contents. It is much to be wished that all persons
inclined to such carelessness would pause to think
how grievous is the temptation to which the humbler
servants of the Post Office are thereby exposed.
Atte77tpted Robbery.
''^Jidy yih. 184'/. — There was a serious attempt this morning
(fortunately unsuccessful) to rob a letter-carrier who was taking out a
large number of bankers' parcels for delivery. It is said in the office
that they contained nearly half-a-million of money."
The circumstances of this extraordinary proceeding
are thus described in the "Annual Register" : —
Fro?}i the '''■ Annual Register''^ for 18 41. Chronicle, p. 82.
"July 7. Murderous Attack on a Letter-Carrier.
"A most atrocious attack was made upon one of the letter
deliverers employed by the General Post Office, named Bradley.
He is one of those whose particular duty it is to make the early
delivery at the different bankers and merchants in Lombard Street of
what are called the 'registered letters.' He had received his bag of
letters as usual from the chief office, St. Martin's-le-Grand, at eight
o'clock, and was proceeding through Mitre Court, which leads from
Wood Street to Milk Street. After passing through the gate, which
at night closes the entrance to the court in Wood Street, he noticed
two or three men in the passage, one of whom suddenly locked the
gate ; and when Bradley had nearly reached the iron posts in the
middle of the court he was struck a violent blow with a life-
preserver, which stunned him for a moment ; he nevertheless called
out for assistance, keeping his bag of letters firmly grasped in his
hand and under his arm. The villains, alarmed by his cries, rapidly
made off into Milk Street, leaving behind them their deadly weapon.
Bradley was severely injured about the head, and being an old man,
was, in consideration of his resistance to this attack, allowed to retire
on full pay. A reward of ;£3oo was offered for the detection of the
perpetrators ; but as Bradley could give no description of them, and
no other person had observed them, the police did not get any clue
to their detection."
I am glad to learn (1867) that this faithful veteran
is still living.
8o LIFE OF SIR ROWLAND HILL. [1847-8
Sino^iilar Frauds.
In the early days of money-order transactions, it
was the lenient custom of the office, in cases where an
order had been paid to a forged signature, still to pay
it to the right party. This dangerous indulgence did
not fail to become known to the knavish class, who
made profitable use of the opportunity. Thus two
persons, perhaps lodging at the same house, would
purposely arrange that an order obtained in favour of
one should fall into the hands of the other ; and when
the latter, by forging the signature of the former, had
obtained payment, the former, applying in his own
name, and showing that the signature given was not
his, was able to obtain payment a second time. To
put a stop to this systematic fraud, which had become
a thing of daily practice, it became necessary so to
modify the existing law as to provide that when an
order had once been paid, even though to the wrong
person, no legal claim should remain against the Post
Office. In accordance with the old practice, the order
was still paid where it appeared that the blame rested
with the Post Office itself. This new rule, though re-
garded by many as a great stretch of power, not only
put an immediate stop to the fraud against which it
was directed, but produced so little complaint from any
quarter as to make it clear that the previous indulgence
had been almost as superfluous as it was dangerous.
Nevertheless the exceptional authority of the Post-
master-General was soon afterwards put in requisition
in the following case : —
In a large provincial town a person applied in haste
at the post office, stating that on his way thither he
seemed to have dropped an order which he was
bringing for payment ; at the same time giving in
1847-8] MONEY ORDERS. 8 1
his name, and begging that no order might be paid
to that name until his return, as he would go back
to his house to examine whether he might perchance
have left it there. Some time after his departure,
however, a second person came to the window, saying
that Mr. had recovered the order, having in fact
left it at home, and had sent him with it to obtain
payment, he himself being unexpectedly detained.
The clerk, satisfied with this plausible statement,
fitting in so well with antecedent circumstances, de-
livered the money accordingly, but was startled a few
minutes later by the reappearance of the first claimant,
with the declaration that, as he had not been able to
find the order at home, it must of course have been
lost, and a request that nothing might be done until a
new order was obtained. Upon the clerk's reporting
what had meanwhile occurred, and mentioning the
new rule, the applicant, after some remarks not par-
ticularly flattering to postal sagacity, announced his
intention to appeal in the highest quarter. The de-
cision there made was that in so extraordinary a case
the strict rule should not be fully maintained, but that
the department must, nevertheless, be secured from
loss. This was thrown in equal shares on the two
parties immediately concerned, each having shown
negligence, the one in losing the order, the other in
paying it against injunction.
Esqtcires in Low Life.
An angry letter was received at the General Office
relative to alleged misconduct in an officer at the
Charing Cross office, w^ho had refused to pay a
money order, because of irregularity in the signature
of the payee. The complainant reported that the
ground of objection was that when he gave his sig-
VOL. II. G
82 LIFE OF SIR ROWLAND HILL. [1848
nature he appended the term Esq., adding, *' The silly
fellow does not know that in a certain rank of life
every one signs himself Esq."
Coniplaints.
It is curious, and would at first sight seem inex-
plicable, that acceleration of the mails, though effected
solely for the public benefit, often too at great cost,
and always with much trouble, led in some instances
to angry complaint. Perhaps the most whimsical
instance of this was that of a lady in a northern
town, at which the night mail from London had
previously arrived somewhat too late for the last
delivery of the day, so that the letters could not
be distributed until the following morning, whereas
by this acceleration they were delivered the same
evening. The allegation was that, w^hereas com-
plainant used always to get her letters early in the
morning, she never received them now till late at
night.
Joseph Ady.
Among miscellaneous incidents of the year 1848
the followinof mav be mentioned. The ofi^ce and the
public had long been troubled with a restless ad-
venturer named Joseph Ady, a man who maintained
the language and dress of a Quaker, but who, I
apprehend, was no real mernber of the Society of
Friends. This person was for ever posting a number
of letters to inform individuals that he knew of
something to their advantage, which, for a stated
fee, he was ready to mention. As all these letters
were unpaid, and many consequently rejected, Mr.
Ady was called on to pay no small amount of postage ;
but, by representations of his poverty, age, and feeble
health, and promises to ofTend no more, he had again
1848] JOSEPH ADY. 83
and again obtained very lenient treatment ; while no
sooner was he out of one scrape than, by a return to his
former practice, he plunged Into a new one. On one
occasion, having been let off lightly on condition of
his entering Into a formal written engagement not to
repeat the offence, he showed the inveteracy of his
habit by inserting after his signature words to the
followlnof effect : —
" If Mr. Peacock [the solicitor to the Post Office] is any relation
to the Mr. Peacock who, about twenty years ago, lived at [such a
place], I can, on receiving the usual fee of twenty-one shillings, tell
him something to his advantage."
Presently afterwards he resorted to a new device.
This was to post his letters, really unstamped, but
each one bearing the mark as of a stamp removed,
so as to furnish ground for an asseveration, of course
ready at hand, that a stamp had really been affixed
to each. It is needless to say that so shallow a pretext
was of no avail, and a conviction was obtained against
him which threw him into prison, and though, by his
usual wiles, he soon contrived to obtain release, he
seemed at length to feel himself beaten, gave up his
singular trade, and, Indeed, soon afterwards died.
Comfnunication by Telegraph.
The following entry records as a wonder what would
now be regarded as a very trivial incident : —
^'- April 4th J 1848. — The payment of a money order has been
countermanded from Manchester by electric telegraph.
'J -^
* "May 15th, 1849. — The Treasury concurs in the arrangement for bringing
the Electrical Telegraph to the Post Office. Under this arrangement, which was
settled by Mr. J. L. Ricardo and myself, with the concurrence of the Postmaster-
General, part of a spare passage will be given up to the Company at the Post
Office, in return for which we are to have a right to transmit and receive messages
at a low rate (one shilling for not more than ten words), the Company bearing all
expenses. I am inclined to hope that the plan will prove mutually advantageous."
—Sir R. Hill's Journal.— Ed.
G 2
84 LIFE OF SIR ROWLAND HILL. [1848
Chartist Movement.
The Chartist movement of the year 1848 affected
the Post Office as well as other public departments : —
^^ April 6th. — Went to the Mansion House to be sworn in a
special constable with all the other officials. Serious apprehensions
are entertained of an attack from the Chartists on Monday next,
when they hold a great meeting on Kennington Common, and
intend to march in procession to the Houses of Parliament to
present their petition. Arms are being provided for the Post Office,
which is being put into a state of defence, in common with other
Government offices."
At Colonel Maberly's suggestion, I placed my own
clerks, and those of the Money Order Office, in all
about two hundred and thirty, under his command ;
thus making a total force of upwards of thirteen
hundred men.
^'' April 8th. — Iron bars are being put to the lower wmdows, and
special precautions taken against fire. Goldsmiths' Hall, and other
buildings which command the entrances to the Post Office, will be
occupied with our people. These preparations, and the excitement
they produce, are a sad hindrance to business."
^'- April loth. — Incoming to the office accompanied the Chartist
procession down Holborn Hill, crossing it without difficulty at the
bottom. The lower windows and doors of the office are defended
by bars of iron and planks. Upwards of thirteen hundred of our
people, a large portion of whom are well armed, are divided into
small parties, each with its officer, and written instructions have been
issued for their guidance. The excitement is too great for much
work to be done. About one o'clock the Postmaster-General told
me that Fergus O'Connor was arrested, but this afterwards proved to
be a mistake. Another report, which for a while received credit,
spoke of the disaffection of the Guards, but about two o'clock certain
information arrived to the effect that the meeting had quietly
dispersed, and that the threatened processions were abandoned.
Soon after four I left, but the clerks and others were detained till the
mails had been despatched. On my return home I noticed much
excitement in the streets, and nearly all the shops were closed."
1848] GENERAL PROGRESS. ' 85
APPENDIX TO CHAPTER XVI.
GENERAL PROGRESS.
Having narrated the transfer of the Money Order Department
to my superintendence, I now proceed to more general trans-
actions, and for their description give the following letter to Mr.
Baring : —
"General Post Office, January 24th, 1848.
" My dear Sir, — I think the enclosed will interest you. You
will not fail to remark the effect of the do-nothing policy of 1842,
and of all, except the latter part, of 1843. The great increase in
subsequent years is owing mainly to the extension of the rural distri-
bution, which goes on with such rapidity that in the last year we
brought more than one thousand places within the range of the Post
Office system. No one would now question the policy of the mea-
sure which you proposed, except, perhaps, on the ground that it did
not go far enough.
"The increased facilities afforded of late years are proving far
more profitable than even I had anticipated.
" The revenue of the past year will probably be about ^^2, 2 20,000
gross, and ;2^i, 030,000 net. The gross revenue is as large as it was
in 1834, and within 5 per cent, of what it was in 1837. The current
year will probably give an amount equal to 1837, thus realising
my anticipations of gross revenue. The net revenue will be about
^£"200,000 less than I calculated ; but in my opinion the expenses
have been needlessly increased to that extent. The same gross
revenue as in 1837 was, according to my calculation, to be the
result of a five-fold increase of letters ; it will have been brought
about by a 4|-fold increase.
" Faithfully yours,
"Rowland Hill."
86
LIFE OF SIR ROWLAND PULL.
[1848
ENCLOSURE.
Estimate of the Number of Chargeable Letters delivered in the
United Kingdom in each year from 1839 to 1847.*
Year.
1839
1840
184I
1842
1843
1844
1845
1846
1847
Number of
Letters.
Millions.
76t
169
196I-
2o8i
220i
242
271I
299I
322
ANNUAL
INCREASE.
Number of
Letters.
Per-centage
reckoned on
the No. for
1839.
Millions.
Per cent.
• • •
• • •
93
123
27I
36
12
16
12
16
2l{
28
29 1
39
28
37
22f
30
^^ January 28th. — Received a very gratifying note from Mr. Baring
in reply to the above, in which, though not quite concurring in my
comparison of net revenue, he says, 'There is still a great store of
undeveloped letter-writing in the country, and I am sanguine enough
to believe your estimate as to number will be wrong by being
much under the mark.' He adds, with characteristic frankness,
* What has surprised me most is the quiet way in which the people
here take to the prepayment and stamping. I was always much
afraid of that part of the plan, and am glad to find myself wrong.'"
The following are further extracts from Mr. Baring's letter : —
*' As I am writing to you I cannot help mentioning what was told
me at Weymouth this year, which shows how, in trifles even, your
scheme has been a benefit.
* The estimate for 1839 is founded on the ascertained number of letters for one
week in the month of November, and strictly speaking it is for the year ending
December 5th, at which time 4^/. was made the maximum rate. The estimate for
each subsequent year is founded on the ascertained number of letters for one week
in each calendar month {vide Return to the House of Commons, No. 586, 1847).
t This is exclusive of about 6^ millions of franks.
1848] BOOK POST. 87
" I was at Weymouth when I was Chancellor of the Exchequer,
and busy with you about the reduction [of postage], and used, with
my children, to frequent a shell-shop and gossip with the shopkeeper
— a man of some intelligence in his way. I was at Weymouth again
this summer, and having gone to my shell friend, after a little talk,
' Oh, Sir ! ' he said, ' I must tell you that the penny postage that you
were busy about when you were here last has been a great benefit
to me in my way, which you did not, I dare say, expect, and I am
sure I did not. I now send my shells all over the country.' "
The following is a curious instance of a real advantage figuring as
the reverse. While the year's improvement did not equal my ex-
pectation, a return called for by Parliament was so given as to make
it appear less than it really was, the progress in gross revenue being
in effect understated by about ;j^ 100,000. The following is the
explanation of this anomaly : — By the system of prepayment the
number of rejected letters had been so diminished that the deduction
made on their account from the gross postage had been reduced by
that sum, a fact suppressed in the return.* I pointed out the error
to the Accountant-General, who at once admitted it, but explained
that a corrective entry which he had made in the return had been
removed thence by order.
BOOK POST.
The following entries relate to the Book Post : —
^''Jafiuary 28th. — Went to the Chancellor of the Exchequer to
endeavour to remove his objections to the book post. He is afraid
apparently of the railway interest, and dislikes the notion of entering
into competition with carriers. I reminded him that we did not
propose to avail ourselves of our monopoly [I should have said ' to
extend our monopoly to the conveyance of books '], but merely to
serve the public better than it is now served ; that no other system
than that of the Post Office would reach the rural districts ; and
pointed out the moral and political importance of enlightening those
districts, &c., &c. W^e had a stout battle, but in the end he gave up,
suggesting, however, for my consideration, the expediency, in the
first instance at least, of restricting each packet to a single volume."
This suggestion was adopted. The difficulties being thus removed,
the book post was at length established, the necessary warrant
* To make this clear, it may be necessary to mention that the gross postage
includes all postage charged ; and that, to arrive at the real postal revenue, there
has, of course, to be deducted from this total so much as, owing to rejection of
unpaid letters by addressees, or other similar causes, is never received.
88 LIFE OF SIR ROWLAND HILL. [1848
appearing in the Gazette of February nth. At first any writing
whatsoever found in a posted book made it subject to letter charge,
but this absolute restriction was soon found to be inconvenient,
especially to collectors of old books. Professor De Morgan, I
remember, found it a little hard that a bar to the use of the book
post should arise from the mere fact that a useful volume contained
some such inscription as the following : —
*' Anne price Her Booke
god give her grace therein to Look ; "
The rule was accordingly made less stringent ; wTiting, however,
being still restricted to a single page. In the course of years it
became allowable to write anything whatever, save only a letter,
and, with the same restriction, to send any matter, even if written
throughout.
I am sorry to remark, however, that meantime advantage was
taken of the new facility for frequent attempt at evasion of postage ;
letters, small articles of dress, &c., being slipped in between the
leaves of the books, and, ungallant as the statement may appear, I
am bound to mention that the chief offenders in this way were ladies.
Sometimes the means resorted to evinced no small pains and inge-
nuity, exercised for the mere purpose of saving a few pence. Thus, in
one instance which I remember, a hole had been excavated in the
thickness of an old book — leaving not only the binding, but several
leaves above and below, uninjured, and in this hole was concealed a
watch. And here I may remark that, with every desire to give the
public all possible facilities, we were often deterred from so doing by
the tricks and evasions which too frequently followed any relaxation
of our rules ; evasions which, even when detected, and when clearly
opposed to the spirit a?id intention of the regulation, were sometimes
defended — and owing to the unwillingness of Government depart-
ments to risk defeat in a court of justice, successfully defended —
on the ground that there was no infraction of the letter of the regu-
lation. The conscientious part of the pubhc — happily, so far as my
experience shows, the great majority — is little aware how much it
suffers from unscrupulous conduct such as this.
ECONOMIC MEASURES.
While thus carrying forward extensive and important improvements
in the single department placed under my exclusive superintendence,
and while instituting the book-post system, I found myself, by want
of necessary power, debarred from those more general improvements
1848] ECONOMIC MEASURES. 89
which constituted important features in my plan as laid before
Parliament. I had nevertheless abundance of less profitable, though
not unprofitable, occupation in work mostly of a routine character.
Here I had steadily to resist such tendency to unnecessary increase
in expenditure as seemed likely, if unchecked, to render all my
economical arrangements nugatory. I had, at the same time, to
seek every opportunity of retrieving false steps made previously to
my appointment;"^ some of which were still producing serious
waste. Of course, many of the savings effected either way were,
individually, of small amount, yet not only were they important in
their total, but also the care thus exercised tended to introduce that
spirit of economy without which no department can produce its best
effects.
Scales of Salaries.
Sound economy, I need not say, requires that salaries should be
regulated by fixed principles; and as early as January 31st of this
year I had suggested to the Postmaster-General that it would be well
for the Treasury to appoint commissioners who should establish
scales of salaries equally applicable to all the revenue departments,
so as at once to remove mutual jealousy and to prevent unreasonable
claims in one department from arising out of unreasonable con-
cession in another. Such a Commission was actually appointed
about five years afterwards, and its proceedings will be mentioned in
their proper place.
Former Prodigality.
One past proceeding, strongly exemplifying the necessity for a
regulating principle, is set forth in the following extract from my
Journal. Rectification was an affair of great difficulty : —
^'' May 2'jfh. — In preparing for my minute on the mail guards I
have been obliged to read the papers on the subject for the last
eleven years. They show that a scale of wages about two-thirds of
that now in use was proposed by the officers of the department, and
recommended by Colonel Maberly ; also that much lower wages
{2\s. per week) had been paid for seven years to the guards on the
* "June 8th, 1848. — I frequentlydetect some strange misuse of terms which has
become habitual in the office — e-g., many clerks have applied for, and received, a
fortnight's holiday ; but I accidentally discovered the other day that one to whom
I had granted the indulgence stayed away fourteen working days, and, on inquiry,
I found that such was the interpretation invariably put on the term. In my own
department I, of course, have put an end to this." — Sir R. Hill's Journal. — Ed.
90 LIFE OF SIR ROWLAND HILL. [1848
^Manchester and Liverpool Railway, and that they were satisfied
therewith ; that the Postmaster-General, in opposition to the advice
of his officers, proposed to the Treasury a scale nearly the same, but
slightly higher than that now established, and then appointed a large
number of new guards ; that, owing to a blunder of 's [instead
of the change being limited to guards on railway, who got no fees
from passengers], the option was offered to all the guards then in the
service to be placed on this scale, as he admits, without authority
from the Treasury ; that the Irish guards [who all worked on mail-
coaches], without exception, accepted the offer ; thus adding at once
more than ;£5,ooo a year to the expenses ; that an attempt was then
made (in effect unsuccessfully) to withdraw the offer, and that in the
course of a few years the expenses in mail guards were advanced
from ;!^io,5i3 in 1836, to £^2Z,(i2'] in 1841 ; that my minute on the
subject, written at the Treasury in 1842, calling for explanations and
suspending further advance meanwhile, was sent to the Postmaster-
General in August of that year, and remained unanswered till
September, 1845, and that in the meantime the Post Office was
frequently pressing the Treasury to remove the suspension. . . .
Towards the end of 1845 the Treasury took off the suspension, and
the arrears (about ^2,000) were paid. The Committee of Investi-
gation, in 1843, called for a copy of my minute, and of the pro-
ceedings consequent thereon, but it was delayed under various
pretexts, and was eventually withheld altogether."
Letter-Boxes.
One means of economising the time of the letter-carriers, which I
had contemplated from the first, was to induce the public to provide
themselves with letter-boxes to the doors of their houses ; and I now
suggested to the Postmaster-General the expediency of addressing a
circular on the subject, in his name, to the inhabitants of London.
I proposed that it should give information as to the cost of change,
and offer Post Office assistance in case of difficulty. At the time
the Postmaster-General concurred in all this, but for some months
nothing was done.
'■'■ March 2gth. — The P.M.G. has sent me a private note stating
his apprehension that the circular as to letter-boxes, ., the accounts between one provincial office and
another. This device I must myself have afterwards forgotten, for cer-
tainly it was never acted upon. Some years later, it was attempted to
make prepayment in respect of inland letters absolutely compulsory,
but pubhc objection proving too strong, the attempt was abandoned.
I beUeve that this forgotten plan would still be the best step towards
attaining: the desired end.
Mail Conveyance.
I discovered instances in which the serious expense of railway
conveyance was incurred, when, speed being unimportant, a cheaper
mode served equally well. It is obviously of no use to a place that
its letters should arrive in the middle of the night, every purpose
being answered if they come in time to be included in the earliest
practicable delivery. Consideration of this led me to propose, in
such cases, the substitution of mail-carts. In one such case this
year the effect was an annual saving of about ;^8oo, and in one in
the following year more than ^2000.*
A Sumi?iary.
A statement of the savings which, without counting the rejection
of applications for needless increase of force or salary, I had secured
by the end of 1850, either by prevention of unnecessary augmen-
tation in expenditure, or by positive reductions, showed an amount
of nearly ;jf 40,000 a year ; although I believe my clerks, in hastily
preparing the statement (for it was suddenly required) had made
several omissions.
* "June 13th, 1849. — The Postmaster-General has approved a proposal of mine
to carry the night-mail between Oxford and the main line of the Great Western
Railway by cart instead of by the branch railway. As the journey both ways is
in the middle of the night nothing whatever is gained tO Oxford by the [present]
arrangement." — Sir R. Hill's Journal. — Ed.
1 82 LIFE OF SIR ROWLAND HILL. [1849-51
Further Ecotiomy i?i Co7iveyaiice.
The surveyor for the South of Ireland had recommended that the
night mails to Waterford should be conveyed by a new line ot
railway between Carlow and that city. The entry on the subject in
my Journal (13th of January, 185 1) thus concludes : —
*' On the Postmaster-General calling for my opinion, I was able to
show that the adoption of such recommendation would cost about
;^io,ooo a-year, that it would afford scarcely any convenience,
. . . but that a day-mail . . . might be established at a
comparatively small cost, and would be of great service to Waterford.
The Postmaster-General has adopted my view.
" Afay 22?id, i8ji. — A short time since certain towns in the West
Riding memorialized the Postmaster-General to despatch a mail by
an existing express train direct to Boston. The Company (the Great
Northern) refused to undertake the service for less than a first-class
fare each trip, or jCs^*^ a-year. The Postmaster-General called for
my opinion. I offered the Company ;£^2oo a-year; they refused,
and the memorialists were informed that, owing to the excessive
demands of the Company, the mail [a very small one] must be
withheld. This brought public opinion to act on the Company, and,
as I expected, they became suitors to us, first offering to reduce the
charge to about ^^340 a-year, and ultimately consenting to charge
the bags as parcels. On these terms we shall give a mail in both
directions for about £2rOO a-year. or for little more than the third
part of what was originally demanded for a mail in one direction."
RURAL DISTRIBUTION.
On July 15th, 1850, I learned that the Postmaster-General had
sanctioned what I regarded as a very important measure : —
" Hitherto no posts have been given except daily posts ; hence-
forth, when the correspondence will not justify a daily post, one
is to be given thrice, or twice, or once a week, according to a fixed
scale, under which the amount of correspondence is compared with
the cost of the post. Thus, at a comparatively small cost, the postal
system will, I hope, be extended to nearly every house in the
kingdom."
This measure, however, though sanctioned by the Treasury, and
ordered to be carried into immediate effect, remains even to this
day, notwithstanding constant progress, still incomplete, mainly, I
believe, through objections on the part of the surveyors to the
1849-51] POSTAL TREATIES. 1 83
apparent anomaly of intermittent posts ; though the necessary con-
sequence is that many houses, and perhaps even some hamlets,
must remain altogether unvisited by the postman.
PACKET SERVICE.
I was asked to prepare a confidential memorandum on the subject
of an experimental despatch of the mails to North America from
Gahvay, which I did accordingly, the results of my investigation,
however, not being such as, in my opinion, to justify the experiment.
I scarcely need add that some years later the course thus deprecated
was taken by Government, not indeed in expectation of profitable
results, but as a concession to Irish demands ; that the attempt was
altogether unsuccessful, and besides absorbing a large sum from the
revenue, occasioned disastrous loss to all who held shares in the
packets.
POSTAL TREATIES.
Although postal treaties with foreign countries had but little
direct connection with my particular reforms, yet their indirect
bearing was important; and still greater their relation to the general
postal interests of the country; so that though, ever since my
removal from the Treasury they had been managed for the most
part without reference to me, I nevertheless had now frequent
opportunities of suggesting improvements, and in the end the
arrangement fell almost entirely into my hands.
The Postmaster-General directed my attention to the state of our
treaty with France. The British Office had proposed that the inter-
national rate should be reduced from tenpence to sixpence, but this
was objected to by the French Government, because it was coupled
with a demand for an equitable division of postage between the two
Offices. It may be remembered that through a blunder made by
our Office in 1843 an undue advantage was given to France, which
I then estimated at ^^4000 per annum ; but by a modification made
subsequently to my reappointment, but entirely without my know-
ledge, our annual loss had been raised to jj^Sooo. I explained all
this to the Postmaster-General, and he regretted that I had not been
consulted in the matter; he thought, however, that the French
Government could not refuse such concession as would at least
rectify the latter error.
'•'■ March isth^ iS^o. — At the Postmaster-General's house. He is
about to visit Paris, and intends to treat for a reduction in the inter-
national rate. He is anxious at the same time to correct the blunder
1 84 LIFE OF SIR ROWLAND HILL. [1849-51
in the treaty exposed by me in 1843, under which we lose many
thousands a-year in accounting with France for our share of the
postage collected there. After a careful consideration of the subject,
we are both obliged to admit that, if the French Government should
insist upon continuing this part of the treaty, as they doubtless will,
there is now no escape."
The Postmaster-General had been led to suppose that the original
error was committed at the Treasury ; but I was able to satisfy him
that, so far from that being the case, the Treasury had on my
report, carefully warned the Post Office on the very point. As
the matter stands at the present time (1868), the annual loss in our
transactions with the French Post Office, by irretrievable errors, is
probably not less than ;^i 0,000.
SALARIES AND PROMOTIONS.
On the subject of salaries I found a strange, not to say absurd,
discrepancy between form and practice. The clerks were, indeed,
very properly arranged in classes, the salaries varying according to
position, and promotion taking place as vacancies occurred, on
formal attestation of a candidate's fitness for the duties of the higher
class ; but all this classification, whatever merit it apparently had,
was rendered worthless by the simple fact that difficulty of duties did
not correspond with rank of class. Thus the Government was really
paying ;!^3oo or ;!£^4oo a year to clerks whose work was nowise
superior in quality or quantity to that performed by others whose
annual salary was but £^0* All this I pointed out to Mr. Hayter.f
He admitted that the odium of rectification, so far as Government
usage would allow rectification to be made, should not rest upon me
alone, and promised to use his influence to get a Commission ap-
pointed for the revision of salaries generally. The Chancellor of
the Exchequer hesitated to adopt the suggestion ; but, as applications
were coming in for particular augmentations which could not be
* A striking instance of this mal-arrangement was reported to me long after-
wards. A very meritorious officer appointed by Colonel Maberly, and said to be
the first ever admitted into the permanent staff save through political influence,
had, during several years, while rated at a salary never exceeding ;[^I20, to super-
intend men whose salaries ranged up to ;i^400.
t "Aug. 7th, 1849. — Summoned to the Treasury. . . . Explained to Mr.
Hayter the abuses as to promotion, viz., that there is no correspondence between
the rank of a clerk and his duties — that two clerks may be engaged in the same
duties, the one a secretary at £zoo a year, the other a junior at £^o a year. Of
these facts Hayter was not aware, and thinks the practice is familiar to the Post
Office."— Sir R. Hill's Journal.— Eu.
1849-51] RECTIFICATION OF ACCOUNTS. 1 85
satisfactorily dealt with until some general principle was adopted and
reduced to a rule, I obtained authority to press the matter on the
Treasury. Although, however, this was done, and although after the
lapse of a year the Postmaster-General himself wrote a minute on
the subject, yet a second year passed before this important step was
taken.
RECTIFICATION OF ACCOUNTS.
As already shown, I had striven to present to the public mind a
true statement as to the fiscal results of my reforms, or, to speak yet
more comprehensively, as to the real earnings of the Post Office.
This struggle was forced upon me by constant attempts to lead the
public mind into error on this important point. That which I have
repeatedly spoken of as the fallacious return* was, in one form
or other, ever and anon revived, nor is misconception altogether
removed even at the present moment. Of other corrections, also, I
have already spoken, and I purpose now to continue the narrative.
'"'■ January joth, 184^. — Showed the Postmaster-General a requi-
sition which I have prepared for a return to Parliament, showing the
real earnings of the Post Office by including in the revenue the net
proceeds of the newspaper stamps, and in the expenditure so much
of the packet service as is fairly chargeable against the Post Office.
He has no objection to its being moved for. My object is to
neutralize, if I can, the mischief which Lord Seymour and others
have done by getting returns charging the whole packet-service
against the Post Office."
Notice of motion having been accordingly given by my friend
Mr. Thorneley, M.P. for Wolverhampton, the Treasury, as usual,
referred to the Post Office, to learn whether there were any objection
to granting the return. The consequence being that Mr. Tilley came
to me, by Colonel Maberly's desire, to show me a note \mtten in
reply, in which, to my amusement, I found the opinion given that
the return should be withheld, "in fairness to Mr. Hill." Of course
I explained the whole matter to Mr. Tilley, and, the supposed
obstacle being removed, the return was ordered without opposition,
and the duty of preparing it was committed by the Postmaster-
General to me/
Of the unfairness of charging the whole cost of the packet-service
to the Post Office, I had striking evidence shortly afterwards.
^^ March jrd, i84g. — The newspapers having stated that Govern-
ment had contracted with the West India Steam-packet Company for
* See Vol. I., pp. 461, 475, and 485 ; and Vol. Ii., p. 4.
1 86 LIFE OF SIR ROWLAND HILL. [1849-51
carrying the mails to the Brazils, I asked the Postmaster-General if
he had been consulted in the matter, and found that he had not ;
and further, that there had been no communication with the Office
on the subject."
So that, according to the practice of which I complained, the
Post Office was made chargeable with heavy expenses, incurred not
only without its request, but without its consent or even knowledge.
The inexpediency of such proceedings happened to receive further
illustration on the same day; Mr. Cunard calling upon me (of
course now too late) to say that he had come to England for the
purpose of proposing to undertake the West Indian mails at half the
price then paid for their conveyance, thus tantalising us by proving
that an opportunity had been lost of saving ;^i 20,000 per annum.
In a return called for by the House of Lords, I found that the
number of letters for the year had been arrived at by treating the
year as consisting of twelve months of four weeks each, so that the
total given was that for forty-eight weeks instead of fifty-two. It
would have been hardly fair to mislead the House of Lords without
doing the same good office to the House of Commons. Accord-
ingly, upon the Lower House calling for a return of the amount of
transit postage paid to France, the sum reported, without any note to
prevent misunderstanding, instead of being the total amount, was
merely the balance of account between the two Offices. After
recording this fact, my Journal proceeds as follows : —
** It is a very rare thing for a return to reach me which does not
contain some egregious error."
Fortunately I saw the return before its issue, and it was of course
corrected.
^^/uly i8th, 18 jO. — Every now and then something almost in-
credibly absurd and mischievous in the management of the Post
Office turns up. Some investigations in which I have lately been
engaged have brought to light the astounding fact that for the
payment of a large part of our expenses (hundreds of thousands
a year probably) we have no vouchers, and yet there is a pretence of
auditing our accounts. The fact is, that the salaries and wages of
the clerks, letter-carriers, &:c., at the country offices, together with
heavy expenses for carrying mails, &:c., are paid by the postmasters,
and allowed in their accounts, but no evidence is required that the
payments are actually made ; and instances have occurred in which
postmasters have gone on taking credit year after year for payments
on account of mails, &:c., which have been suppressed. The post-
masters at and were both detected in this fraud."
1849-51] FOREIGN AND COLONIAL EXTENSION. 1 8/
The following shows that, six months later, blundering remained
unabated : —
'"'' Ja7iiiary 2jrd, 18 ji. — A balanced account of revenue for the
quarter ending loth October last has been sent to me containing a
gross error ; an advance from the English to the Irish Office being
so managed as apparently to increase the balance in hand for the
United Kingdoni by ;2^40,ooo ! "
'•'' Ja7iiiary 2jth. — The Accountant General persists in it that his
account is correct. (I wish it were ; a means would then have been
devised by which we might readily increase the balance in hand to
any extent.) He will, however, alter it, if I ' desire it ! ' — as though
it could be a matter of choice whether the balance can be increased
by ;!^40jOoo or not."
FOREIGN AND COLONIAL EXTENSION.
United States.
While my attention was, of course, mainly absorbed in the im-
provement of our own postal system, I was always glad to hear of
corresponding progress abroad, whether in the colonies or in foreign
countries.
''''January 8th, 184^. — Some one has sent me, from New York, a
copy of the American Postmaster-General's Annual Report. Their
reduction to two rates at Midsummer, 1845, has been very suc-
cessful. Previously to that time the Post Office did not pay its
expenses, and the distribution was curtailed from year to year in a
vain attempt to make it pay. Now with extended distribution and
reduced rates (on the average about half the preceding rates) the
Post Office has a surplus income. The Postmaster-General recom-
mends making the lower rate (5 cents = 2^^.) general, and
requiring prepayment. This is the more satisfactory as he opposed
the reduction in 1845."
In short, Congress was so well satisfied with the result of its
previous reductions, that, early in the year 1851, it changed what
had been its minimum rate, viz., twopence-halfpenny, into its
maximum, estabhshing a three-halfpenny rate for distances under
three thousand miles.*
India.
^^ December 21st, i84g. — Mr. Porter (Secretary to the Board of
Trade) called with a letter which he had received from Lord
* In effect California was the only State not reached at the lower rate.
1 88 LIFE OF SIR ROWLAND HILL. [1849-51
Dalhousie, requesting him to see me with reference to the introduc-
tion of a low uniform rate of postage into British India. I, of
course, promised to assist."
Mr. Porter showed me the letter, and I learnt, much to my
amusement, the reason why Lord Dalhousie had not addressed me
more directly. He mentioned that he had formerly been acquainted
with me ; but feared I might by this time have forgotten him. It will
be seen hereafter how successfully this first move was followed up.
France.
Early in 1850 I received from M. Piron a copy of a report showing
the results obtained during the past year, the first in France of re-
duced postage. Though it was a time of great commercial depres-
sion, the gross postal revenue had fallen but twenty-two per cent,
while the number of letters had increased by thirty per cent. At the
same time the proportion of prepayments had risen from ten per cent,
to twenty-five, notwithstanding that the charge was alike on prepaid
and post paid. This was a remarkable indication of the convenience
of stamps, showing that when, in 1839, Mr. Spring Rice proposed,
without any reduction of postage, to try " the principle of stamps,"
his proposal might have proved not so absolute a mockery as I then
supposed it to be.
General Siunmary.
In short, progress was so general and so rapid that, as I was able
truly to remark in my speech at Greenock already referred to, cheap
postage was gradually extending throughout the civilized world.
NUMBER OF LETTERS.
In 1849 the year's increase of letters was unusually small, though,
perhaps, as great as could be expected in a time of so much political
agitation and commercial depression. The increase next year (1850)
was but little larger ; the two years, however, making up a total of
three hundred and forty-seven millions, and raising the increase
under penny postage to about 4^-fold.
REVENUE.
The postal revenue also had, by this time, as measured by the gross
amount, nearly fulfilled my original prediction, being within ^82,000,
1849-51] POSTAL REVENUE. 1 89
or less than four per cent, of that received in 1838. That the net
revenue had not kept pace with my expectations was due, not only to
the various errors in management and obstacles to economy already
mentioned, but also, in great degree, to the abandonment of charge
for secondary distribution, and the increasing demands of the railway
companies.
This subject has been more than once touched on in this narrative,
but, perhaps, scarcely enough has been said to make the public fully
aware how much the establishment of railways, so beneficial in regard
to celerity and exactitude, has increased the expense of conveying the
mails. To many the following entry will doubless be startling, to
som.e, perhaps, incredible : —
'"'■March 28th, 18^1. — I find on a comparison of accounts, that
although the payments to railway companies for 1850 exceed
;^4oo,ooo, the payments for mail conveyance by ordinary roads were
rather greater in 1850 than in 1838, when there was nothing paid to
the railways ; so that the whole expenditure in railways is an addition
to the former cost of carrying the mails. This is the main cause of
the net revenue falling below my estimate — indeed it accounts for
nearly the whole deficiency. The explanation is not so much the
increased weight and frequency of mails (for off the railway such in-
crease is not great) as the increased celerity of all our movements,
the greater expense of conveyance on the bye-roads caused by the
railways having absorbed their traffic, and the greater number of
branch night mails, owing to the great extension of the limits of the
night- work caused by the use of railways."
INCIDENTS.
Afail Robbery.
"/a?iiiary 2nd^ 184^. — Last night a serious robbery, chiefly of
registered letters, one of which contained, it is said, ;^4,ooo, took
place between Bridgewater and Bristol, in the up mail."
^^Ja?iiiary jrd. — The thieves (two) are taken ; one is a discharged
railway guard. They had the impudence to rob the down mail
also the same night, and the Post Office guard having heard of the
previous robbery, kept a good look-out. The property stolen from
the down mail, including a packet of diamonds, is recovered — not
that stolen from the up mail. There is an interval of about two hours
between the two mails at Bristol, which the thieves probably em-
ployed in secreting the property first stolen. The newspapers are
full of the particulars."
190 LIFE OF SIR ROWLAND HILL. [1849-51
Theft at Caennarthefi.
^'■February 2Jid, 184^. — Went upstairs to Mr. Ramsey's room to see
the articles which have been stolen by the daughter of the Caer-
marthen postmaster. There is jewellery and haberdashery enough
to stock a small shop, and j[^(^^ in money. The woman has kept the
letters (200 or 300) from which the articles were taken, so that many
can be restored. It seems that she has indulged her thieving pro-
pensities for seven years."
It appeared afterwards that her object had been to amass such a
dowry as would give her good matrimonial prospects.
Anonyj?ious Contribution.
^'-Jaiiuary 2^rd, 184^. — Received an anonymous letter (post-
marked Birmingham) containing loi". in postage stamps 'Towards
penny-postage memorial from a man to (sic) poor at the time to
subscribe.' "
A Striking Result.
The following shows one of the extraordinary results of cheap
postage : —
'"'■June 14th, i84g. — Last week's returns show that 3,100,000 letters
[an unprecedented number] passed through the London office (general
and district) in that period. On asking Bokenham for an explanation,
he states that Hatchard, the publisher in Piccadilly, and a city house
connected with him in the publication of a valuable Bible, are
sending out 300,000 prospectuses of their Bible ; they are all in
penny envelopes; the postage would exceed ;3^i,2oo."
Improved condition of Officials.
I received the following striking indications as to the amount of
relief afforded within the last eleven years to Post Office officials : —
" Septe77iber loth^ 184^. — Having occasion to refer to some papers
connected with the Liverpool office of the year 1838, I find it stated
that, after a proposed increase of force, the clerks would be engaged
from ten to twelve hours a day, besides occasional night-work ; also
that none of the letter-carriers would walk less than twenty miles a
day, Sundays included. Such a state of things would now be viewed
as monstrous."
Source of Dishonesty.
It has often been alleged that dishonesty in Post Office serv'ants
arises from insufficiency in their salaries. A better explanation would
1849-51] SOURCES OF DISHONESTY. I9I
be found in the fact that under a system of patronage * men are too
often admitted into the service without sufficient inquiry as to
character, and are retained there after their conduct has furnished
such ground for suspicion as would lead to their being discarded
from any well-conducted private establishment. And here it should
be pointed out that the evils inherent in the system are often greatly
aggravated by injudicious interference from the public, who regard
such dismissals as a punishment which ought not to be inflicted with-
out formal proof of some positive offence.
" February nth, 18^0. — Some months ago I caused , an
Inland Office clerk, employed at the Charing Cross office in money-
order business as extra clerk, to be removed therefrom under circum-
stances which raised a strong suspicion against his honesty. As
there was no absolute proof of fraud, the proceeding was viewed as a
harsh one, and the man was still continued as an Inland Office
clerk, and very imprudently employed in the registration duties. He
has now been detected in stealing five or six remittances from the
deputy post-masters, amounting iji all to about ;3^20o."
A Worthy Frojnotton.
I had the misfortune in this period to lose one of my best officers ;
but happily my loss was his gain.
'■'■£)ece7?iber jist, 18 jO. — To-morrow Godby succeeds to the vacant
appointment of chief clerk in Colonel Maberly's office. I shall be
sorry to lose him from the Money Order Department, but it would
have been the height of injustice to oppose his promotion."
My SorCs Appointffient.
This year (1850) my only son was nominated by the Postmaster-
General to a junior clerkship in the Secretary's Department.
^^ Household Words ^^ and ^^ Quarterly Review. ^^
There appeared in the course of the next year (185 1), two interesting
articles on postal proceedings. The first a lively description from the
"April 27th, 1842. — The proceedings in an election committee to try the
validity of the last return for Lichfield have brought to light a gross abuse of Post
Office patronage in that city. One of the many clerks who have been appointed to
secure votes is now in Newgate on a charge of Post Office robbery. These, and
similar proceedings, account for the eagerness of the late Postmaster-General to
create places, and for much of the inefficiency and dishonesty among the clerks."
— Sir R. Hill's Journal. — Ed.
ig2 LIFE OF SIR ROWLAND HILL. [1849-51
pen of Mr. Charles Dickens, published in the first number of
*' Household Words;" the second a much longer and more elaborate
treatise, though scarcely less amusing, from the pen of Sir Francis
Head, published in the " Quarterly Review ; " an ample amends for
the attack in the same publication ten years before. With both
gentlemen I had pleasing intercourse on the occasion, particularly so
with the latter, who, requiring more extensive information, and taking
great pains to get a correct notion of the leading principles of the
whole system, necessarily passed more time in my company. His
conversation I found as amusing as his writings.
I may add that his article deals ably with the question of Sunday
labour, and very clearly sets forth the mechanism of the office. It
will be found in No. 1 7 7 of the " Review," or in Sir Francis Head's
" Descriptive Essays," Vol. 11., p. 286.
1851] THE RAILWAY DEPARTMENT. 1 93
CHAPTER XX.
EFFORTS FOR FURTHER IMPROVEMENT IN
POSITION. (1S5I-2.)
The extent to which railway affairs had come into
my hands, combined with the necessity, under exist-
ing arrangements, for my acting through the medium
of others not subordinate to me, and prone to interfere
with my proceedings, led me to urge upon the Post-
master-General the importance of formally transferring
the secretarial management of the railway department
to myself. This was the more necessary, because the
circular of December, 1847 — never yet recalled or
superseded — made it the duty of the surveyors and
others to disregard any instructions I might give in
railway matters ; so that I had been reluctantly com-
pelled to ask ;Mr. Tilley [the assistant-secretary] to
sign letters for me. My Journal (June 26th, 1S51)
thus continues : —
" The Postmaster-General still hesitates — says he will consult the
Chancellor of the Exchequer to-morrow, Szc, and meanwhile advises
me to sign instructions in disregard of the circular."
This promise, though not forgotten, produced no
effect for several months. Meanwhile my health
again began to suffer. The assistance lately granted
me, valuable as it was, not onlv fell far short of mv
requirements, but also came too late for full benefit.
VOL. II. o
194 LIFE OF SIR ROWLAND HILL. [1851
My friends were still moving in my behalf, as appears
by the following letter from Mr. Cobden : —
"Midhurst, Sussex,
*' 14th September, 1851.
" My dear Sir, — Having learnt your address from your brother,
I write merely to say that, although I did not forget to fulfil my
promise, yet the conversation I had with the Chancellor (which I
took care was a casual one) ended in leaving matters where they
were. He spoke, as usual, in terms of high regard for yourself, and
is, I believe, sincerely desirous of promoting the object I had in view
in speaking to him. But the difficulty in the way of the arrangement
is the same now as before. ' M is not an old man ; he cannot
with decency be shelved ; and at present there is nothing good
enough in point of salary to which he could be transferred so as to
create a vacancy in his post,' &c. I confess I don't see why this
should not be treated as an exceptional case, and believe that a very
good defence might be made of such an arrangement as was spoken
of; but I gathered from the Chancellor that he was not disposed to
take upon himself the responsibility of such a proceeding. And so
the matter must remain for the present. We will talk the subject
over again when we meet. ...
" Hoping you are finding health in the sea-breezes,
" I remain,
" Very truly yours,
*'R. Cobden."
Soon afterwards, at the request of the Postmaster-
General, I visited, in company with my son, the more
important towns in the West Riding of Yorkshire,
where I discussed with Mr. Godby, the surveyor,
numerous demands for postal improvement lately
received from that important district. At Leeds,
Halifax, Bradford, and Huddersfield I received
deputations. The result of my proceedings is thus
recorded : —
" Novejnher igth. — Succeeded in every instance in satisfying the
parties that we were desirous of doing all that was practicable — that
some of their demands were unreasonable, or of doubtful practi-
r85i] THE TWO SECRETARIES. 195
cability, and others dependent on the expense as compared with the
correspondence to be benefited. I was exceedingly well received,
thanked for the trouble I had taken, and complimented on the
benefits I had conferred on the nation. I am very well satisfied
with the visit, though it will cause me some months of hard work."
Meanwhile, a little incident occurred which may
perhaps be worth mentioning. A gentleman who was
writing an account of the Post Office having written
to Colonel Maberly to inquire as to the difference
between the duties of the ''secretary to the Post
Office and those of the' secretary to the Postmaster-
General ;" and Colonel Maberly having politely
referred the querist to me, I wrote a brief note, the
substantial part of which ran as follows : —
" There is no essential difference between the two offices, and the
term 'secretary to the Postmaster-General' is in strictness the official
designation of both. The two secretaries are in the same relative
position to the Postmaster-General, who assigns to them their
respective duties."
Colonel Maberly, though not quite agreeing in the
terms of my note, did not object to its despatch,
which was accordingly made ; but the querist having
objected to the brevity of my reply, I referred the
matter to the Postmaster-General, who settled the
point by pronouncing my note ''a devilish good
answer."
I perceived about this time various indications of
an improved feeling towards me in the office. My
complete success in the trying struggle relative to
Sunday observance, and in some other important
matters to be spoken of hereafter, combined with
the confidence now constantly reposed in me by the
Postmaster-General, and at the Treasury, seemed to
have convinced opponents that further contest was
o 2
196 LIFE OF SIR ROWLAND HILL. [185 1-2
unprofitable, and that it would be better frankly to
enjoy the comfort of harmonious action.
" December 26th. — The entries in my Journal have of late been
comparatively few. This is not because there is less to be done, but
partly because, since the appointment of Frederic, less has fallen to
my share, and partly (indeed chiefly) because there is now much less
opposition to my measures than heretofore. . . . The improve-
ment in this respect is so great that, but for the apprehension that
in the event of a new Postmaster-General being appointed the
opposition would revive, I should scarcely desire a change in my
position."
Ground of anxiety, however, soon reappeared ;
strong representations being made to me as to bad
appointments in the secretaries' office, the advance-
ment of unfit men, and grievous inconvenience thence
arising ; a pressing reason for change which had not
occurred to me. Accordingly, about a fortnight later,
I again spoke on the subject to the Postmaster-
General,''' who, admitting that the administration
was in a very precarious state, promised to speak
immediately to the Chancellor of the Exchequer,
which he accordingly did, but with little success,
the old difficulties being still dwelt on, though the
Postmaster-General now informed me that Colonel
Maberly was willing to accept ;^ 1,500 a year as a
retiring pension. I pointed out to him, moreover,
that the restoration of the old gross revenue, which
seemed now to be an established fact, was an epoch
in the progress of my plan w^hich afforded opportunity
for decided action. In this view he concurred.
A few days later the Postmaster-General spoke a
* " January Sth, 1852. — I told him plainly that the Government has not kept
faith with me — that if they meant, as now stated, that I should succeed Maberly
merely in the event of a vacancy arising in the ordinary manner, they ought
clearly to have stated as much, and not held out expectations of a different kind."
— Sir R. Hill's Journal. — Ed.
1S52] FIVE YEARS' DELAY. 1 97
second time to the Chancellor of the Exchequer, but
again with little result, save that he induced him to
consent to my applying for support to my friends
in Parliament. With this view, I obtained several
copies of the correspondence already mentioned, and
appended a memorandum, in which I pointed out that
another year had passed away, the fifth since those
expectations had been held out to me which still
remained to be fulfilled. I again referred to enforced
delay in improvement ; to insufficiency in the net
revenue, owning to my inability, circumstanced as I
w^as, to give full effect to the economical arrangements
which I had always contemplated ; to the comparative
insignificance of the expense implied in granting to
Colonel Maberly any retiring allowance that could be
thought of, and to means by which even such small
sacrifice could be directly compensated.
Lastly, referring to the actual position of Ministers,
to the expectations held out to me, to the acknowledged
fulfilment on my part of the only condition on w^hich
they were made to depend, and, above all, to the
extent to which the public service was suffering, I
pressed on Government to adopt at once the only
means by which it could with certainty fulfil its
engagement, viz., to allow Colonel Maberly to retire
on a sufficient pension. While I admitted that such
a step would be a departure from an excellent rule,
I pointed out that mine was an exceptional case, and
must have been so viewed by Government at the time
when it raised the expectations in question.
'•'' January jist. — Called on Cobden. Read to him the memo-
randum, and left a copy of the correspondence for his perusal. He
enters warmly into the business, will again speak to the Chancellor
of the Exchequer, says he ought not to hesitate ; advises that I
should apply to those only who, like himself, are pledged to the
198 LIFE OF SIR ROWLAND HILL. [1852
success of penny postage, either as members of the Committees
of 1838 and 1843, or as witnesses. I think he is right; at all
events, this will be the safe side. Cobden, to my surprise, said that
I ought not to give up any part of my salary — that ;^2ooo a year
was not too much, adding that I ought to be Postmaster-General,
and would have been such in any less aristocratic country than
ours. Wrote to Moffatt, who is at Ventnor, inclosing a copy, and
gave a third to Thornley. Hume, Warburton, and Currie are out of
town."
A few days later, however, I saw nearly all these
gentlemen, as also Mr. Milner Gibson. Mr. Hume
spoke of difficulties, Mr. Thornley had already spoken
to the Chancellor of the Exchequer without effect,
Mr. Warburton, Mr. Brown, and Mr. Moffatt were as
usual very much in earnest, all undertaking to see
the Chancellor of the Exchequer, and Mr. Warburton
volunteering to go also to Lord John Russell whenever
I might think this expedient.
" February nth. — Bro^\^l reports that the Chancellor of the
Exchequer is angry, complaining that be has had no less than
four applications about me within the last two or three days, and
that he can do no more. Received from Cobden the following
letter : —
*' * 103, Westbourne Terrace,
** ' loth February, 1852.
" ' My dear Sir, — Hume and I spoke to the Chancellor of the
Exchequer. There is a difficulty which he threw in our way (upon
high authority) which you do not seem to have seen. Has Hume
explained it to you ? If not, give me a meeting for a minute either
here or at the House. These matters are better talked about than
written about.
" ' Yours truly,
'"R. COBDEX.
♦"R. Hill, Esq.'"
The next day, on seeing Mr. Cobden, I learnt that
the Chancellor of the Exchequer had pronounced my
1S52] MR. COBDEN I99
suggestion impracticable. He alleged that two secre-
taries were necessary, and that consequently any
retiring allowance to Colonel Maberly must be an
additional charge on the revenue, an addition w^hich
Mr. Hume was not prepared to defend, though Mr.
Cobden was. Mr. Hume subsequently confirmed this
statement of his views, and while assuring me that
the Chancellor of the Exchequer spoke very highly
of me, and promised promotion at the first oppor-
tunity, he himself was of opinion that nothing could
be done at present, and so counselled patience. He
forgot that such advice to a man tottering and almost
sinking under his load is much more easily given than
received.
The mysterious alhtsion in Mr. Cobden s letter was
never fully explained to me.
As the Chancellor of the Exchequer, In the late
conference, had assigned as a reason for Colonel
Maberly's retention that the foreign negotiations
w^ere under his charge, I no sooner arrived at the
office than I called upon the head clerk of that
department for a specific statement on the subject,
when it appeared that of all the negotiations then
In hand, eleven In number, every one, without ex-
ception, was under mine.
" February ijth. — Without committing Cobden, I put the
question plainly to the Postmaster-General, as to whether he was
still of opinion that, in the event of Colonel Maberly's retirement,
I should be able to manage the department without other aid than
that of the two assistant-secretaries. He answered emphatically in
the affirmative, and on my adding that there was an impression
on the minds of some of my friends that the appointment of
another secretary would be necessary, he authorised me to state
the contrary in his name, and volunteered to speak to the Chancellor
of the Exchequer on the subject, under the impression that my
friends must have been misled by some mistake on his part."
200 LIFE OF SIR ROWLAND HILL. [1852
After reporting all this to Mr. Cobden, I called,
by his advice, on Mr. Moffatt, who was about to
speak to the Chancellor of the Exchequer on the
subject. Of course I put him in possession of all the
facts.
" February i^th. — Met Moffatt at the Reform Club. He says the
Chancellor of the Exchequer refused to hear him — that he com-
plains bitterly of my 'unfairness' in setting the Members upon
him, and says that if my friends are not satisfied, they ought to
meet and appoint a deputation, with which he will, once for all, go
fully into the matter, but that he will not see any more individual
Members. Moffatt thinks the result of his interview unfavourable,
but I do not. I have all along desired to have a meeting of
Members, but was afraid that it might look too much like. direct
agitation."
" February i6th. — Saw Cobden, and reported proceedings. We
are to do nothing for a few days, in order to allow time for the
Chancellor of the Exchequer to cool."
" February lyih. — Moffatt tells me that last night he had a con-
versation with the Postmaster-General, in which the latter stated
that if Colonel Maberly retired the appointment of another secretary
would be unnecessary."
^^ February i8th. — The Postmaster-General told me of his con-
versation with Moffatt, adding that he has expressed a similar opinion
to the Chancellor of the Exchequer."
^^ February igih. — Reported proceedings to Warburton; he will
attend the meeting of Members."
'•'• February 21st. — Called on Cobden to advise that the meeting of
Members should now be held, when I learned to my surprise (not
having seen the morning papers) that Ministers resigned last night
in consequence of a defeat on the Militia Bill. He considers the
resignation real. I certainly have been very ill-used."
''^February 2jrd. — The Postmaster-General confirms Cobden's im-
pressions. Lord Derby has undertaken to form an administration,
and Lord Clanricarde retains office only till his successor is
appointed."
I fear the deep mortification I underwent at this
sudden frustration of my hopes when I thought
fulfilment so near at hand caused me to regard the
1852] RESIGNATION OF THE MINISTRY. 201
important change which was taking place much more
from a private than a pubHc point of view. My
excuse may perhaps be found in the recollection of
the struggle that I had for so many years sustained,
in the fact of my worn health of both body and
mind, and in the non-fulfilment of the promise
originally made me, a delay by which the term of
six months had already been extended to five years,
and, as now appeared, till those who had given the
pledge had lost the power to redeem it. On those
who were now to become my official superiors I
could have but little claim, and my expectation from
them was even less.
It still remained to do what was possible for
diminishing the evil of the change, and, as my
readers will readily believe, I had full reliance on
the friendliness of Lord Clanricarde. I therefore
drew up a minute proposing that the restrictive regu-
lations laid down on my entering office should be
rescinded, and that the practice which had superseded
them should be formally approved. To this minute
I obtained Lord Clanricarde's sanction. Colonel
Maberly, as his lordship soon afterwards informed
me, sent in a counter-minute, but without effect.
Lord Clanricarde's reply to this was admirable.
While, of course, leaving matters with his successor,
he gave it as his own opinion that a practice which
has gradually grown up is more likely to work well
than any rule that can be prescribed.
A further step on my part is thus recorded : —
" February 2';th. — At Lord Clanricarde's request I have pre-
pared a statement of the principal improvements -which I and
Frederic have effected, and of those in hand, as also a statement
of the savings which we have effected. The improvements now
in hand are no less than thirty in number, even counting each
202 LIFE OF SIR ROWLAND HILL. [1852
class, as for instance the eleven foreign negotiations, as one ; the
savings, omitting sums under jQio^ and disregarding the numerous
applications for increased salaries, &c., which have been prevented,
amount to nearly ;£'6o,ooo a year."
This is exclusive of the large savings I effected
whilst at the Treasury.
1852] LORD HARDWICKE. 203
CHAPTER XXI.
LORD HARDWICKE.
^^ February 28th, 18^2. — Read Lord Derby's speech last night in
the House of Lords. He talks of giving much attention to social
improvements. I wish I could see reason to hope that he would go
earnestly to work at the Post Office. He might, if he would, obtain
a reputation for his administration in that department at least."
'•''March 2tid. — Lord Hardwicke, the new Postmaster-General
(whose patent, however, is not yet completed), came to the office
with Lord Clanricarde. It was understood that they would go
through the office together; but I afterwards found that Lord
Hardwicke preferred waiting till his patent was made out, so none
of us saw him. Lord Clanricarde tells me that, on his explaining
to Lord Hardwicke my position in the office, and the opposition
between Maberly and myself. Lord Hardwicke said the opposition
was a good thing, as it would secure his hearing both sides of the
question."
''''March 8th. — Lord Hardwicke entered on his duties to-day.
Maberly was with him the greater part of the time he spent at the
office. Before leaving, he sent a message to say that he would * have
the pleasure of making my acquaintance' early next morning."
'"''March gth. — Lord Hardwicke received me in a very friendly
manner, spoke in high terms of penny postage, said that he under-
stood that all the improvements were introduced by myself, and
expressed his intention to extend improvement still further, especially
mentioning the complete abolition of money prepayment. He told
me that Maberly had spoken to him on the importance of a division
of our duties, but Lord Hardwicke said he should take no steps in
the matter until he was more familiar with the subject, and that in
the mean time he wished everything to proceed as before ; adding
that it would be very gratifying to him if he could be the means of
establishing cordiality between Maberly and myself"
''''March loth. — Tilley came from Maberly with overtures of peace
and amity. He says that ivLaberly is quite unhappy in consequence
204 LIFE OF SIR ROWLAND HILL. [1852
of the recent measures, and requested him (Tilley) to ask me if I
had any objection to propose a division of duties. I replied that I
should willingly consider the subject, and discuss it with Tilley or
with Colonel Maberly himself, if the latter preferred my so doing,
and expressed a general desire to meet his wishes as far as possible."
Shortly afterwards I transacted business for the first
time, save on a trifling matter, with my new official
superior, who had informed me that he should attend
the office daily and work hard. My first experience
was, as will be seen, of a mixed character. It must
be borne In mind that Lord Hardwicke had been ac-
customed to the strict discipline of a man-of-war : —
^^ March ijth. — Laid several important minutes before the Post-
master-General. He expressed his concurrence in all, and earnest
approval of some ; but, instead of signing them and returning them
to me, as Lord Clanricarde would have done, he said he should keep
them, and send them, when signed, with other papers, to Colonel
Maberly, in order that they might be properly entered ; and on my
explaining that I always sent the minutes to be entered, after which
they went to Colonel Maberly, the Postmaster-General intimated, in
rather a peremptory manner, that he must do his own business in his
own way."
" March i8th. — Gave Lord Hardwicke a statement of my duties
and responsibilities, he having called upon the chief officers to do
the like."
The minute examination which is, doubtless, indis-
pensable on board a man-of-war, w^as less profitable in
the Post Ofifice : —
''''March 20th. — We are suffering much inconvenience from the
manner in which Lord Hardwicke delays his decision on the
minutes: those left with him on the 13th instant are not yet
returned. He appears to be making the mistake of attempting
too much. He is calling for all sorts of returns, some on unim-
portant matters, e.g.^ the number of fires lighted daily in the office,
and seems unwiUing to rely sufficiently on the recommendations of
his advisers."
1852] TWO KINGS IX BRENTFORD. 205
^^ March 2jrd. — In discussing the proposed reduction in the
Colonial postage, the Postmaster-General was very complimentary
as :o the accuracy of my financial predictions as regards former
measures."
^^ March 26th. — The Postmaster-General, instead of simply ap-
proving our minutes, is apt to add instructions which render the
whole impracticable. I find, however, a readiness on his part to
alter his minutes on their impracticability being pointed out."
]\Ieantime, old sources of trouble beginning to re-
open,^ a conversation ensued between Lord Hard-
wicke and myself relative to the division of duties.
He again expressed a desire to place matters on
a more satisfactory footing, but appeared to have a
notion that Colonel IMaberly's authority must be in
some degree superior to mine. *' There cannot," said
he, '' be two kings in Brentford ; " and on my point-
ing out that in the Treasury and other departments
there were two secretaries of equal authority, he re-
plied, "If you are to be joint secretaries, I'll make you
shake hands and sit in the same room." How far
harmony would have been improved by compulsory
association I am not able to determxine, as the experi-
ment was never tried. The conversation continued as
follows : —
" He again spoke in strong terms of the value of my services, and
* "April 3rd, 1852. — In a minute of Maberly's on the custody of the Post
Office the following sentence occurs : — * That every officer (including the house-
keeper, &c.) wathin the building, except the Postmaster-General, the Secretar}^,
Assistant- Secretary, and Chief Clerk, shall be considered as under the directions
of the clerk-in-waiting for the time being, whilst the Chief Clerk is not on duty
in the Office, and they shall take their instructions from that officer alone, in case
of any emergency or accident.'
"The effect of this would, of course, be to place myself and Frederic
under the direction of the ' clerk-in- waiting ; ' and the Postmaster-General having
passed it unnoticed, I have for some time been uneasy on the subject ; but on my
pointing out the actual position of things to the Postmaster-General, he at once
altered Maberly's minute, by adding an s in each case to the word ' secretary ' (in
accordance with his peculiar orthography)." — Sir R. Hill's Journal. — Ed.
206 LIFE OF SIR ROWLAND HILL. [1852
proceeded in so open and unreserved a manner that I thought it
best to tell him of the conditions under which I accepted office, and
of the manner in which the late Government had from time to time
postponed the fulfilment of its engagements. My statement pro-
duced an evident effect on Lord Hardwicke. He said he was very
glad I had communicated these facts to him ; that he should consider
what I had said confidential, though he should probably speak to
Lord Derby on the subject."
I had the more hope of his intercession in my
favour because I found that he was intimate w^ith
Mr. Warburton, of w^hom he spoke in the highest
possible terms. The hope, however, was soon
crushed : —
^^ April ijth. — Warburton came into my room before seeing the
Postmaster-General [the appointment had been made by me with his
lordship's sanction], but, as he thought it better not to come up
again, I arranged to call upon him in the evening, when I found
that, although the Postmaster-General had spoken well of me,
Warburton has no hope whatever of his adopting any more
decided course than a division of duties between Maberly and
myself; so that chance is gone."
^^ May jrd. — The Postmaster-General has sent me a minute
referring to my statement of the work in hand, and requesting
that I will not enter on any new subject without his previous
direction. As he was then at the office, I immediately applied to
him for an explanation, when I found that he had sent a similar
minute to Maberly, and that his object was to secure that he should
at all times know what was going on. He says (all in good temper)
that hitherto I have really been Postmaster-General, but that he
intends to be Postmaster-General himself; adding, however, that he
has no intention of obstructing improvement. His notion was that
it would be practicable for me to apply for the authority in question,
even before entering on the preliminary investigation of the subject,
but I satisfied him that this was impossible ; and the understanding
now is that I am to make the requisite application as early as
possible. ... In the course of. an interview a good deal of
plain speaking occurred in a half-joking manner. Among other
things, I told him that, if he obstructed improvements, I should
leave him."
1852] COURT DRESS. 20/
If I had had any misgiving as to the manner in
vvhich my plain speaking had been received, it could
scarcely have outlived the following : —
^^ May 4th. — The Postmaster-General has sent Maberly and
myself the following, which came written on a large sheet of paper
like a minute : —
" ' To Celebrate the Qiieen^s Birthday.
(( (
The Master-General of the Post Office requests the honour of
Colonel Maberly's and Mr. Rowland Hill's company at dinner on
the 13th of May, at a quarter before eight o'clock.
"'Full (^ress.'"*
It was curious that this act of politeness should be
followed immediately by an act of discipline : —
"The same hour which brought this good-natured invitation
brought also a demand for my latch-key of the private door of
the General Post Office. The Postmaster-General has given up
his own latch-key, and has required every one else to do the same.
I am not sure that this is not a necessary precaution."
Be this as it may, the safeguard was not long
maintained, the latch-keys being quietly redistributed
in the interregnum that follow^ed Lord Hardwicke's
retirement, and never afterwards reclaimed.
The necessity for my appearing at Lord Hard-
wicke's party in court dress led to a discovery, w^hich,
though somewhat annoying at the time, I can afford to
laugh at now. Calling for correspondence which had
taken place three or four years before with the Lord
Chamberlain, and which, as I understood, for I had
never seen the papers, regulated my official costume,
I found that, while Colonel Maberly was placed in the
* ** *Full dress' means, I find, that I am to play the fool in a Court dress with
a cocked hat and sword." — Sir R. Hill's Journal. — Ed.
208 LIFE OF SIR ROWLAND HILL. [1852
third, I had been assigned to the fifth or lowest class,
the Secretaries for Ireland and Scotland, my acknow-
ledged Inferiors In position, being placed in the fourth.
I had no difficulty in deciding on the authorship ot
this arrangement, nor in conjecturing why, contrary to
rule, the papers had been withheld. On my calling
the Postmaster-General's attention to the matter, he
took It up warmly, expressing an opinion that I should
be placed In the same class wuth Colonel Maberly,
and directing me to prepare a minute accordingly,
though, as formalities had to be gone through, the
change could not be made in time for the dinner."^ I
suppose, however. Lord Hardwicke must have for-
gotten the matter. My own attention was soon
absorbed In things of more importance ; and nothing
was done until the matter was set right of itself on my
promotion to the sole secretaryship. I could not but
admire at the dinner the discreet arrangement made
by our host to prevent jealousy between Colonel
Maberly and me, the former being placed at one
end of the table, the latter at the other, while his
lordship sat precisely in the middle.
To return to ordinary matters. Certainly my Post
Office experience had never yet long run smooth, and
the ripple soon came : —
^^/ufie loth. — In a minute of Saturday last, on the Prussian treaty,
which, I hope, is now finally settled, I mentioned, as I had done in
former minutes, that I had seen Chevalier Bunsen on a point of
difference. In confirming the minute, the Postmaster-General made
an exception as regards my seeing Chevalier Bunsen, adding a
direction that, in future, when any foreign minister came to the
Post Office, he, the Postmaster-General, should be informed, with a
* "I am to prepare a minute on the subject ; but as no change can be made
without the consent of the Queen, there is no chance of setting the matter right
before the dinner. It is altogether a foolish business, but it would be unwise to
let matters continue as they are." — Sir R. Hill's Journal. — Ed.
1852] WHO TO BE SUBORDINATE? 209
view, as afterwards explained, of seeing the minister himself. Even
if necessary — which it was not — neither the time, just as I had
satisfactorily concluded a very difficult treaty, nor the manner, was
well chosen. To-day, on inquiring how the Postmaster-General
wished me to proceed when he was absent from the office, viz.,
whether I should delay the business or transact it myself, and report
proceedings on his arrival, he expressed a desire that I should, in
his absence, inform the ' Chief Secretary,' meaning Colonel Maberly,
of the minister's visit, so as to give him the option of the interview ;
an instruction which was particularly absurd, seeing that the very
negotiation in question had been transferred to me [from Colonel
Maberly]. ... To this I replied that I should, of course, follow
the Postmaster-General's instructions as regards communicating with
himself, but that I must decline informing Colonel Maberly, as my
doing so would be equivalent to an acknowledgment of subordi-
nation to the latter. On this the Postmaster-General declared an
intention of writing a minute, making my position really subordinate
to Colonel Maberly's, again using his favourite expression, 'there
cannot be two kings in Brentford ' — that there must be a first
authority, a second, and a third; that to have two equal autho-
rities was contrary to his views of discipline, &c., &c. I acquiesced
in the general proposition, but reminded him of Lord Clanricarde's
opinion, that it was desirable Colonel Maberly should be induced to
retire ; adding that, during the last few years Lord Clanricarde was
in office, I was in effect the Chief Secretary ; and suggesting that, if
Colonel Maberly were retained, and it was necessary to place one
above the other, the proper course would be to ascertain which of us
was best qualified for the superior appointment, and to act accord-
ingly. I said also that there would be no great difficulty in deciding
the question of superiority, for that he would find, on referring to
the minutes, that Lord Clanricarde was in the habit of requiring my
opinion in nearly all Colonel Maberly's difficult cases ; and when, as
frequently happened, we advised differently, in nine instances out of
ten my advice was adopted, and Colonel Maberly's rejected. As all
this seemed to produce Uttle effect, I proposed to defer the question
for the present, and proceeded with the other business."
Among the minutes which I submitted to him was
one which, after reading it, he pronounced a "most
masterly statement," declaring his Intention to act in
accordance with its recommendation, and praising the
VOL. n. p
210 LIFE OF SIR ROWLAND HILL. [1852
minute on various grounds. My Journal thus con-
tinues : —
"On finding that he was so much delighted with it, I reverted
to our conversation as to my position. . . . This appeared
to take him aback , and he replied, ' Well, well, I must write
my minute ; * but I don't think I shall make you subordinate to
Colonel Maberly, though I must have a difference. I don't think
you'll object to what I intend ; and, if you should, I sha'n't be
at all offended by your appealing to the First Lord of the
Treasury.' "
The minute, accordingly, appeared In a very miti-
gated form, so that the main objection left In it was
to the persistent designation of Colonel Maberly as
Chief Secretary, a title unknown In the office, autho-
rized by no warrant or other document, and sure to
lead to further trouble.
For the present, however, I determined to let
matters rest, as I came to the conclusion that further
attempts would be useless, and very probably Injurious.
I need not say that I scanned the political horizont
at this time with great interest: —
^^July 26th. — Circumstanced as I am, I have, of course, anxiously
* More than two years later I find the following entry in Sir R. Hill's
Journal : —
"December i6th, 1854. — Lord Hardwicke, having taken exception to a state-
ment by the Post Office Commission to the effect that it had been found
impossible to define the separate duties of Colonel Maberly and myself, moved
for a Return of a Minute in which he, according to his own account, had
accomplished such definition. I felt tempted to give the Minute literatim
as well as verbatim, but, recollecting that Lord Hardwicke was really a good-
natured man, refrained. The strength of the temptation will be seen by the
accompanying copy of the Return, altered so as to show his Lordship's peculiar
orthography." [Among other peculiarities his Lordship spelt Scxretaries^
Secritarys.^ — Ed.
t "June I2th, 1852. — Some of the present Ministers are jobbing in a very
unprincipled manner, in order to influence the coming elections. I have had to
advise on a letter from Lord to the Postmaster-General, asking the latter
to restore the second mail between and , arranging the matter so as to
enable him to announce the restoration when he next visits for his election.
1852] RESIGNATION OF THE MINISTRY. 211
watched the elections, now nearly completed. I fear the result is
such as to enable Ministers to retain their places for some time."
The restrictions laid upon me by the Postmaster-
General greatly lessened my work, and gave me a
relief with which I might have been well pleased,
could I have been satisfied as to consequences. The
new distribution of duties, however, was ill-judged ;
and, though partly corrected on my representation,
remained seriously obstructive to improvement.
My forebodings as to the result of the elections
were not confirmed : —
''^November 2jrd. — The Postmaster-General has decided to defer
for the present the whole question of Colonial postage. He talked
openly to me of a doubt of the Ministry continuing in office."
*^ December i^th. — The Postmaster-General tells me that it is
very probable that the Ministry will be thrown out by the division
on the Budget, and spoke of the views of the Government in so
unreserved a manner, that I thought it right to remind him that
my political views and connections were those of the opposite
party. He said he knew that very well, but still went on to speak
of the views, expectations and intentions of the Cabinet."
" December lyth. — The division last night was against the
Ministers. Brotherton, who has just called at the office, tells
me that they will certainly resign to-day."
^^ December 20th. — The Postmaster-General has appointed a hot
Orange partizan of the present Government (not previously in the
service) to succeed Creagh (recently dead) as President of the
Dublin Money Order Office. I know, from what he has told me,
that he has done this unwillingly, being, I suspect, pressed thereto
by the Lord-Lieutenant of Ireland. Cornwall and I had recom-
mended the next in seniority, who happens to be a good man.
Notwithstanding this, and one or two other cases. Lord Hardwicke
has, on the whole, used his patronage well."
That is to say, the country is to spend £%oo or £^00 a-year to promote his
private interests. As Lord Hardwicke has sent the letter (a private one) to me,
I suppose he cannot be fully alive to the dishonesty of the proposal. I shall, of
course, prevent the job, if possible." — Sir R. Hill's Journal. — Ed,
P 2
212 LIFE OF SIR ROWLAND HILL. [1852
I must, In fairness, add that the gentleman whose
appointment seemed at the time so objectionable
proved a very good officer.
At this time of doubt as to who might be my new
official superior, and what the position I might hold
with him, I perused with great satisfaction an im-
portant document just Issued : —
^^ December 28th. — The Report on the East Indian Post Office
contains, among other matters, the following testimony in favour
of uniformity of rate. It is curious to contrast the evidence of the
officials there and here on the question, especially when the greater
distances and inferior means of conveyance in our Indian Empire
are considered.
" * 34. Uniformity of postage, without reference to distance, is
recommended by its simplicity, by its fairness, and by the facilities
it gives for the introduction of other improvements into the depart-
ment. Combined with a low rate of charge, it forms the con-
spicuous and chief benefit, which the monopoly of the carriage
of letters enables the Government to confer upon the whole body
of its subjects, by almost annihilating distance, and placing it within
the power of every individual to communicate freely with all parts
of the empire. It makes the Post Office what, under any other
system, it can never be — the unrestricted means of diffusing know-
ledge, extending commerce, and promoting in every way the social
and intellectual improvement of the people. It is no longer an
experiment, having been introduced with eminent success into the
United Kingdom, as well as into the United States of America,
France, Spain, and Russia. It is advocated by every officer of
experience connected with the department in India, and by every
individual who has been consulted in the course of this inquiry, and
it has already been recommended by three out of the four sub-
ordinate Governments.' "
I may add that the recommendation of the Com-
mission was soon afterwards carried into effect; so
that, with the exception of some outlying portions, a
low uniform rate of postage was established over the
length and breadth of our vast Indian Empire.
i8S2] LORD CANNING. 213
CHAPTER XXII.
LORD CANNING. ( 1 853-4.)
The doubt as to the new Postmaster-General was
soon satisfactorily cleared by the appointment of Lord
Canning. Though it was not until a fortnight later
that I had an opportunity of forming a direct opinion
of our new chief, I had heard enough to make me very
hopeful as to my future relations with him. Meantime,
I had the satisfaction to find that I had lost no ground
at the Treasury, Mr. Wilson, the new secretary, having
written to ask for my advice and opinion on the several
cases awaiting decision.
^^ January 14th. — My interview with Lord Canning was satisfac-
tory. ... I intended to have abstained at this, my first interview,
from all allusions to the disagreeables of my position ; but he entered
himself on the subject, and, in the course of a long conversation, I
told him of the expectations, still unfulfilled, held out by Sir Charles
Wood and Lord Clanricarde ; of my successful administration of the
Money Order Office ; of the division of duties, which had gradually
grown up under Lord Clanricarde ; and of the new arrangements
made by Lord Hardwicke, &c. I found that ... as was
the case with Lord Hardwicke when he entered office, he had been
led to believe that I and Frederic did nothing but manage the Money
Order Office. At the close of an hour and a-half's conversation.
Lord C. expressed a desire that Lord Hardwicke's arrangements
should be observed till he (Lord C.) was more familiar with the
business of the office, when he would revise them."
214 LIFE OF SIR ROWLAND HILL. [1853
At such a time as this every confirmation of my
former calculations and predictions was highly accept-
able, and particularly welcome was a return just then
received, which showed that the number of letters had
at length attained that five-fold increase on which I
had originally counted, progress of late having been
very rapid.
I soon had the satisfaction to find that I was treated
with confidence, Lord Canning consulting me on various
matters which his predecessor had withdrawn from my
charge.
^^ March 12th. — The Postmaster-General voluntarily entered on the
subject of my position. He intends to speak to Lord Clanricarde,
and probably to Sir Charles Wood, on the matter."
I saw also fresh evidence of confidence in me at the
Treasury : —
" April 8th. — Mr. John Wood, by direction of the Chancellor of
the Exchequer [Mr. Gladstone], consulted me confidentially on some
points of the intended Budget. ... I inquired if I was at
liberty to name the subject to the Postmaster-General, but was told,
to my surprise, that I was not at liberty to do so."
Not malapropos to the present question, I discovered
that a serious obstacle to improvement in our treaty
with France had arisen from a concession heedlessly
made to the French Post Office about two years before,
increasing the undue advantages already spoken of.
This concession had been made, not only without my
knowledge, but, improbable as this may appear, without
authority from the Treasury. Although, however, the
direct loss produced by this blunder was at the rate of
more than ;^3,ooo a year, the old punctilious notions
as to ostensible economy still stood in the way of the
change by which alone real economy could be obtained.
1853] SAVINGS EFFECTED. 21$
the Postmaster-General Informing me that, though he
was ready to Hsten to any suggestions for facilitating
the desired change, he feared Mr. Gladstone would
object to the expedient of a full retiring allowance to
Colonel Maberly on the same grounds that Sir Charles
Wood had done. On the 7th of June, however, he
advised me to prepare a statement for his use at the
Treasury ; but upon my speaking of the Parliamentary
influence which I could bring to bear upon the Chan-
cellor of the Exchequer, he deprecated its present use,
promising at the same time to inform the Chancellor as
to the fact.
One important article in the statement called for
related to economy. I had the pleasure to find, upon
examination, that the amount of saving, either actually
obtained or prospectively secured by my brother and
myself, within the last sixteen months, was nearly
;^75,ooo per annum, which, added to nearly ;^6o,ooo
per annum previously economised since my return to
office, gave a total annual saving of nearly >^i 35,000,
effected in the face of constant opposition, amidst
divided authority, and with command of only a most
inadequate force.
^''June 1 8th. — Sent in my letter to the Postmaster-General. . .
After very carefully considering the question, ... I have in-
timated as plainly as I could, without a risk of offence, my intention
not to remain at the Post Office if present arrangements are con-
tinued."
The following shows the substance of the letter,
which, however, is given at full length in the Ap-
pendix (H).
I gave in the outset. Lord Canning being as yet
new to the matter, a concise history of my proceedings
from the time of my dismissal in 1842, mentioning my
2l6 LIFE OF SIR ROWLAND HILL. [1853
invitation to office in 1846, my stipulation as to assur-
ance of sufficient authority, the promises given me on
this point and the expectation of speedy promotion held
out, my own reluctance to accede to office without a
more material guaranty, and my concession to the
opinion of my friends, in particular Mr. Warburton,
Lord Overstone, Mr. Hawes, and Mr. Raikes Currie.
After observing that even Lord Clanricarde's kind-
ness and confidence had failed to counteract the
radical badness of the arrangement, I proceeded as
follows : —
" Looking then back upon the events of the six years during which
my promised promotion has been delayed, I feel bound to state that,
if in December, 1846, I could have foreseen what has occurred, I
could not have accepted the offer then made, nor do I beHeve that
under like circumstances my friends would have advised me to the
step."
After speaking of the improvements effected by my
brother and myself in the Money Order Department,
and showing that this success established the pro-
bability of improvement under the same management
in the Post Office generally, I mentioned that, owing to
the rapid augmentation in the number of letters, no
doubt was entertained in the department that in a
short time a most expensive outlay, probably not less
than half-a-milllon, would be required for a new post
office, a necessity which I did not doubt might, under
better arrangements, be averted for years, if not re-
moved altogether. I grounded my expectation on the
fact that under the management of my brother and
myself a similar and yet more pressing necessity had
been so averted in the Money Order Department. I
likewise pointed out that, even supposing a new
building to be afterwards necessary, it was important
that its erection should be delayed until the carrying of
1853] PROMOTION OR RESIGNATION. 21/
the railway system into the heart of the MetropoHs
should have shown what site and what arrangements
would best suit the altered state of things. I observed
also, that from overtures made to the department by
some of the projectors, I thought it highly probable
that whatever changes in the Post Office might be
rendered necessary or desirable by the new state of
things, they would not have to be made altogether, per-
haps not mainly, at the cost of Government.
After referring to the almost clamorous demand
for further facilities in the transmission of letters, a
demand which could not be effectually met without
energetic and cordial co-operation in the higher depart-
ments of the Executive, and ready obedience and
zealous activity in all the subordinates, I concluded as
follows : —
" Having written thus far, and having also carefully considered
every statement and every remark I have made, I feel it my duty to
say that, after all the deliberation required by so grave a question,
I have arrived at the settled conviction that the existing state of
things cannot continue ; and I therefore respectfully request that in
considering the present application such continuance may not be re-
garded as a possible alternative.
" I am sure your lordship will believe me incapable of dealing
lightly with that connection with the Post Office on which I set so
great and just a value : to devise and bring into operation, so far as it
has been effected, my system of Penny Postage, has been the
cherished object of the best years of my life ; interest in its progress,
whether I am an instrument or not in promoting it, will ever retain
the firmest hold on my mind, and would suffice to keep me in any
course but one which I feel to be inconsistent alike with my private
and my public duty."
******
The whole correspondence relative to my position
was submitted by Lord Canning to Mr. Gladstone, who,
in turn, as I was informed, consulted the Premier, Lord
Aberdeen. But I again encountered delay, though I
2l8 LIFE OF SIR ROWLAND HILL. [1853
was now assured that, in order to facilitate the desired
change, Mr. Gladstone would arrest certain economical
measures which had been decided on, and to which he
attached great importance. The vacancy in prospect
was that of the Chairmanship of the Audit Office
(spoken of long ago by Lord Clanricarde), but no exact
information existed as to the intentions of the incum-
bent, Sir William Herries. Lord Canning, however,
undertook to inquire. He soon afterwards informed
me that Sir William Herries had, some time before, pro-
posed to retire if Government would give him a
regiment ; but, upon a cavalry regiment being offered,
had preferred to wait for one of infantry. Upon my
inquiring whether I might understand that Government
would take the first opportunity of giving Colonel
Maberly another appointment. Lord Canning, after re-
minding me of the sacrifice already made to that end,
added that Mr. Gladstone had expressed an opinion to
the effect, that if, by so doing, he should succeed in
retaining my services, he should most effectually consult
the interests of the Government and the expectations
of the public. I could not but express my gratification
at so high a compliment. I still, however, pressed for
a definite answer to my question, and finally, the Post-
master-General promised again to consult the higher
authorities, and to write me an answer to my letter.
He added, that he should show the draft of his letter to
the Chancellor of the Exchequer, and probably to Lord
Aberdeen.
^^ August loth. — Received the following letter from Lord
Canning : —
***Grosvenor Square,
♦• 'August 9th, 1853.
"'My dear Sir, — I have laid your letter of the i8th of June
before Lord Aberdeen and the Chancellor of the Exchequer, who
have given it their attentive consideration.
1853] DANGEROUS STATE OF HEALTH. 219
" ' The change of your official position which is urged in it
depends upon matters not altogether in the control of the Govern-
ment ; and, although I am enabled to say that upon a fitting
opportunity arising it is probable that an offer would be made by
the Government to use Colonel Maberly's services in another
department, I have no knowledge whatever of Colonel Maberly's
wishes or intentions in regard to his own position, nor do I feel it
necessary at present to inquire into them.
" * I trust that you will not be disappointed if I am unable to give
any further or more positive reply to your request.
" ' I return the copy of the ' confidential correspondence ' which
I received from you, and which has since been seen by the Chan-
cellor of the Exchequer.
" ' I am, my dear Sir,
** ' Yours very faithfully,
" * Canning.
•* * Rowland Hill, Esq.,
"*&c., &c., &c.'"
I was much disappointed ; for with every allowance
for official caution, the letter promised but little, and
seemed to imply that, even if a fit opportunity should
occur, there was no intention of requiring Colonel
Maberly to give up his present appointment. If any
one regards my distrust as unwarrantable, I think he
will find excuse in considering the numberless disap-
pointments I had already sustained.
^^ August i6th. — Placed the subjoined letter in the hands of the
Postmaster-General. Explained verbally the danger to my health,
and even life, of continuing the present arrangements, described my
sufferings from a tendency of blood to the head, . . . and sug-
gested his seeing Hodgson"^ on the subject. I told him that my
object was to satisfy him of the real difficulties of the case, and that
in saying I could not go on as at present, I did not mean that I
would not. I think the communication will have its effect."
* The late Mr. Joseph Hodgson, sometime President of the Royal College of
Surgeons ; for nearly fifty years my medical adviser, and likewise my valued and
intimate friend.
220 LIFE OF SIR ROWLAND HILL. [1853
In this letter I repeated the request so often made
at an earlier period, that until the only effectual change
could be made I might at least have such support to
my authority as would arise from my being placed on
perfect equality in all respects with my colleague,"'" and
further have definitely assigned to me such depart-
ments of the secretarial duty as his lordship might
judge proper, together with a transfer to my authority
of the corresponding portions of the secretarial staff.
An alternative expedient which I suggested was that
I should suspend my present duties, and employ the
interval in personally inspecting the postal arrange-
ments of foreign countries, and in negotiating, under
his lordship's instructions, such changes as might
appear best calculated to facilitate our foreign postal
communications.
Three days later I spoke again to the Postmaster-
General, pointing out that, by the death of Sir F. Adam,
there was a vacant colonelcy. He was aware of the
fact, but thought he could not move in the matter.
In this posture of affairs, having first arranged with
Mr. Hodgson for a letter to the Postmaster-General,
which the latter had expressed his willingness to
receive, I left town for a holiday, and passed a
month in Scotland.
" October ijih. — The Postmaster-General came to the office for
* "As this arrangement involves an immediate addition of /"500 a-year to my
salary, I may, perhaps, be allowed to remind your Lordship that emolument,
simply as such, is not, and, indeed, never has been, my object ; but I have had
bitter experience of the truth of the remarks lately made in Parliament by Lord
Palmerston to the effect that every man's salary is really taken as the index of his
position and authority.
"As, however, the necessity for such stamp of my official rank will be greatly
diminished whenever I become sole Secretary, I shall then readily submit to a
modification in the scale of remuneration attached to the office, should your
Lordship and the Treasury see fit to make any such change." — Mr. Rowland liill
to Lord Canning. August i6th, 1853. — Ed.
1853] COMMISSION FOR REVISING SALARIES. 221
the first time since his holiday and mine commenced. . , . He
entered on the subject of my letter of the i6th August. He told
me that he had received Mr. Hodgson's letter ; that immediately on
his return to town he saw the Chancellor of the Exchequer on the
subject, and had, with some reluctance, called also on the Com-
mander-in-Chief (here he noted the fact, of which I was aware, that
three vacant colonelcies had arisen) ; that he was. not at liberty to
state what had passed at the interview, but that it had satisfied him
of the high probability that, in a few months, if not weeks, Govern-
ment would be able to offer Colonel Maberly the appointment of
Chairman of the Board of Audit ; and that though he must be
understood as not pledging himself that such would be the case, and
still less that Colonel M. would accept the offer if made, he had
made up his mind to advise me to wait. Incidentally, he named
Christmas as the probable maximum time. He added that he
thought there would be great difificulty in adopting either of the
temporary expedients suggested in my letter of the i6th August,
more especially the first, and that he hoped to obviate the necessity
altogether. After urging the unfairness of making my position con-
tingent on Colonel M.'s decision, and suggesting the immediate
adoption of the first alternative in my letter, which, while perfectly
fair, would probably make Colonel M. the more ready to accept the
offer, I inquired whether, in the event of his refusing, the Post-
master-General would be prepared then to adopt such alternative ;
to which he replied that he certainly should ; but that he had reason
to believe that the offer would not be refused, accompanied, as it
would be, with such addition to the salary attached to the office as
may be required to make up the amount Colonel M. now receives.
In conclusion, I thanked the Postmaster-General, and promised
carefully to consider his advice."
The period of suspense which followed the above
communication was agreeably broken by the visit of
the Treasury Commission, which came to inquire into
Post Office salaries, &c. The Commissioners were
Lord Elcho, Sir Stafford Northcote, Sir Charles
Trevelyan, and Mr. Hoffay. My Journal thus de-
scribes the mode of my examination : —
*' December 2nd. — The Commissioners concluded my evidence.
. . . Matters are conducted in a very pleasant, though discursive-
222 LIFE OF SIR ROWLAND HILL. [1854
manner. As regards myself, it has been rather a conversation or
discussion (as though I were a member of the Commission) than an
examination."
Of the results of the investigation I shall speak
under the head " Salaries."
The opening of the year 1854 still found me in the
same position, though, certainly, with a better defined
prospect than ever before. I had now, however,
completed the seventh year of my service at the Post
Office, and, perhaps, I may be excused if, in comparing
fulfilment with expectations held out, I thought seven
years a rather free interpretation of six months. Still,
being convinced that the Postmaster-General was as
earnest in my favour as even Lord Clanricarde had
been, and also that the Chancellor of the Exchequer
and even the Premier were sincerely desirous of
speedily effecting the proposed change, I could afford
to wait a little, though my health would not admit of
a long delay. Fortunately, encouraging information
soon came.
'•'' January 6fh, 18^4. — The Postmaster-General entered on the
subject of my position at the Post Office. Showed me a letter from
Lord Hardinge, to which he, no doubt, referred on the 13th of
October ; it is dated in August. Lord H. states that, at the usual
rate of mortality among colonels, Sir William Herries' turn would
occur before the end of January."
'■^January i6th. — Dined at Lord Canning's; a pleasant small
party. I sat next to the Chancellor of the Exchequer, with whom I
had much agreeable conversation."
I remember that I returned home with the im-
pression that I had been all the time upon my trial
(in a most friendly spirit, however), first, before the
Chancellor of the Exchequer, and afterwards, though
the notion may seem ridiculous, before Lady Canning,
1854] MORTALITY AMONG COLONELS. 223
my host having very perceptibly led me into con-
versation with this highly-accomplished lady, and she
having, with no little tact and much kindness, drawn
me out. I was so far satisfied, however, with the
interview that, had I but been in even my former
health, the remaining interval of expectation would
have seemed short.
'•''February 2^ih. — Went to Brighton for a little rest. The harass
and hard work, so much increased of late by railway irregularities
and by the apparently never-ending delay as to my position in the
office, have made me seriously unwell."
Matters, however, were now steadily advancing
towards a conclusion : — •
^^ March 2nd. — Had some further talk with the Postmaster-General
on the subject of my position. The recent death of Colonel Hay
caused him again to see Lord Hardinge. The next vacancy is to be
offered to Sir William Herries."
It must be admitted that waiting for dead men's
shoes has but little tendency to promote kindly sym-
pathy, and I fear my family, in consulting the military
obituary about this time were not so much impressed
as could be wished with the loss sustained by the
country in the death of its veterans. The desired
information, however, did not come in the expected
form.
''^ April 8th. — Somewhat startled with the announcement in the
newspapers that Sir William Herries had resigned his appointment
as Chairman of the Audit Office. But the Postmaster-General tells
me that this is a necessary preliminary to his being nominated to a
colonelcy now vacant ; that he (the Postmaster-General) has seen
Lord Aberdeen respecting Sir William Herries' successor, and that
•allis right.'"
224 LIFE OF SIR ROWLAND HILL. [1854
A week later I was again taken by surprise, not
unmingled with alarm : —
^^ April i^th. — Yesterday the Daily News announced that Mr.
Edward Romilly had been appointed to succeed Sir William
Herries. This I concluded was a mistake ; but this morning a
similar announcement appearing in the Morning Chronicle^ I sent a
note of inquiry to the Postmaster-General, and received by return of
messenger a note as follows : — ' Dear Mr. Hill, — The announcement
in the Chronicle is true, but the fact in nowise affects any arrange-
ments respecting yourself Yours, very faithfully, Canning.' Later
in the day the Postmaster-General came to the office and explained
that the Government was unwilling to place a new man at the head
of the office ; they had, therefore, promoted Mr. Romilly, one of the
previous Commissioners, and that Colonel Maberly was to take
Mr. R.'s place ; that he had consented so to do, and that the whole
thing was settled. . . The Postmaster-General added that the
whole scheme was near being knocked on the head a few days ago
by the breaking-up of the Ministry on the question of postponing
the Reform Bill ; for twelve hours they had in effect resigned."
Notwithstanding the announcement that "' the whole
thing was settled," it may well be supposed that, after
receiving the last part of Lord Canning's communica-
tion, I retained some little suppressed anxiety until the
necessary forms should be completed ; for this, how-
ever, ten days sufficed.
'■''April 2^th. — The following letter was this morning received
from the Treasury: —
''Treasury Chambers, 24th April, 1854.
"My Lord, — I am commanded by my Lords Commissioners of Her
Majesty's Treasury to transmit for your information and guidance a
copy of their Lordships' minute of the 21st instant, appointing
Lieut.- Colonel Maberly to a seat at the Board of Audit, and con-
solidating the appointments of Secretary to the General Post Office
and Secretary to the Postmaster-General in the person of ]Mr.
Rowland Hill.
**I am, &c.,
"C. E. Trevelyan.
"The Right Honourable the Postmaster-General,
"&c., &c., &c."
1854] SOLE SECRETARY. 225
" Addressed the following letter to the Postmaster-General : —
"G. P. O., 25th April, 1854.
" My dear Lord, — Allow me to tender my sincere and earnest
thanks for the change which has been effected in my position — a
change for which I feel the more indebted because of the persevering
kindness with which, in the midst of your own laborious duties, you
have wrought for it from the moment of my earliest application to
you on the subject, and with which I feel the more deeply gratified
because it affords a promise of seeing those improvements which
have been the main object of my life brought to completion under
your lordship's enlightened administration.
" I have the honour to remain,
"Your Lordship's obliged and faithful servant,
*' Rowland Hill.
"The Right Honourable Viscount Canning,
**(S:c., &c., &c."
I also wrote letters of thanks to Mr. Gladstone and
Lord Aberdeen.
Letters of congratulation soon poured In from the
many friends in and out of Parliament, at home and
abroad, who had so long and so steadily supported the
cause of postal reform, and so kindly interested them-
selves in my favour ; amongst others, from Lord
Brougham, Lord Truro, Sir Francis Baring, IMr. War-
burton, "Sir. Gladstone, Mr. Cobden, ]\Ir. Hume, Mr.
Moffatt, IMr. Raikes Currie, and M. Piron.^
Government went further even than I had ever asked
for, advancing my salary at once to the maximum rate
of ;^2,ooo a year.
It will be observed that all those to whom I had on
this occasion to render official thanks had been mem-
* The eloquent words of Milton might have come into the thoughts of some of
them when he says : " nihil esse in societate hominum magis vel Deo gratum, vel
ration! consentaneum, esse in civitate nihil cequius, nihil utilius, quam potiri rerum
dignissimum." " In the coalition of human Society," to use Johnson's rendering,
" nothing is more pleasing to God, or more agreeable to reason, than that the
highest mind should have the sovereign power." — Ed.
VOL. II. Q
226 LIFE OF SIR ROWLAND HILL. [1854
bers of the Government by which twelve years before
I had been dismissed from office. I could not but
think that the kind and earnest manner in which these
gentlemen now acted proceeded in some measure from
a desire to compensate me for the injustice of their
former leader; and this view made me even more
grateful for their consideration.
1851-4] RAILWAY LEGISLATION. 22/
CHAPTER XXIII.
PROGRESS OF REFORM FROM THE MIDDLE OF 1 85 1
TO THE END OF 1 854.
Having thus conducted the narrative to that point in
my official career to which my hopes and expectations
had so long been directed, I now pause again to speak
of concurrent events, and particularly to mention the
improvements effected during the three years of which
I have been treating.'" I shall, as before, deal
separately with the several departments of Post Office
administration. I must add that, for the sake of
convenience, I have in several departments con-
tinued the narrative somewhat beyond the period of
my appointment as sole secretary, viz., April, 1854,
trenching even, in one or two cases, on the year
conveyance of mails.
As the reader is aware, I had long regarded it as of
primary importance to obtain a general Act regulating
railway charges to the Post Office, an Act that shouldy£r
the charges for ordinary trains, and establish some prln-
* I have in this chapter also struck out not a few passages describing matters
that are not of permanent interest." — Ed.
Q 2
228 LIFE OF SIR ROWLAND HILL. [1851-4
ciple applicable to other cases, and thus either supersede
arbitration — generally a very unsatisfactory expedient
— or confine it within definite bounds. There seemed
at one time a prospect of some progress in this
direction, a bill being introduced into Parliament by
Government, under the administration of Lord John
Russell, the object of which was to remove doubts
as to our right to send a guard as a passenger by
any ordinary train with the mails as his luggage,
and also to authorize our sending bags as parcels on
payment of the usual parcel rates. If this measure
had been adopted, it would have enabled us to establish
additional mails, especially between the larger towns,
at hours when the correspondence, though important, is
not suf^cient to justify the high charges usually made
by the railway companies. I did all in my power to
support such a measure — of which, indeed, I was in
great part the author — but nothing was effected. The
bill was, first, so modified, through concessions to the
railway companies, as to become worse than useless,
and then, because yet further modification was
resisted by the Government, was thrown out.
Eighteen months later, under the authority of Lord
Hardwicke, I prepared clauses, intended to secure fair
rates of charge, for insertion in all new railway bills.
These his lordship determined to incorporate in a bill,
with a view to their extension also to existing railways.
I estimated that their adoption (and they were perfectly
just) would reduce our annual expenditure in railway
conveyance (then about ^360,000) by at least ;^ 100, 000.
The overthrow of Lord Derby's administration, which
occurred a few days later, tranferred the matter to
other hands.
A committee being appointed on railway and canal
bills in the session of 1S53, with Mr. Cardwell as
1851-4] RAILWAY LEGISLATION. 229
chairman, I gave evidence,^ of which the following is a
summary.
I showed that the existing relations between the Post
Office and the railway companies were very unsatisfac-
tory, tending greatly to restrict the use of the railways
for the conveyance of mails, to the real injury of the
companies, and still more to that of the public. I
showed, also, that while the construction of railways
had greatly reduced the cost of conveying passengers
and goods, it had largely increased that of conveying the
mails. Thus, since the opening of railways, although
the total weight of mail had increased by only 140 per
cent., the cost of its conveyance had increased by
nearly 300 per cent., viz., from ;^ii2,ooo in 1836 to
about ;^442,ooo (of which about ^362,000 was for
railway conveyance) in 1852. I laid before the com-
mittee a billt (approved first by Lord Hardwicke, and
afterwards by Lord Canning) framed with a view of
prescribing rates of charge for mails conveyed by
ordinary trains (those run at hours determined by the
companies), such rates being fully equal, all things con-
sidered, to those charged to the public for like services,
and of laying down a principle of arbitration in respect
of trains run at hours fixed by the Postmaster-General.
I also laid before the committee a copy of my Report
to the Postmaster -General of the ist of January,
18474
The committee, in its Report, referred especially to
my evidence, and, in the main, adopted my view, ex-
pressing an opinion ''that the companies should afford
to the Post Office, at the same charge as would be paid
by private individuals for similar services, every assist-
ance which might add to the convenience of the public.
* "Fifth Report," pp. 175-191. t " Fifth Report," p. 243.
::: " Fifth Report," p. 246.
230 LIFE OF SIR ROWLAND HILL. [1851-4
They think that no railway should have any claim to
be considered as fulfilling its obligations to the district
in which it is situate which fails to facilitate in this way
the postal communications of that district."^
Nothing, however, was accomplished ; and repeated
attempts, subsequently made, were equally unavailable.
In truth, the railway influence is so strong in Parlia-
ment, and, on this point, so little guided by a knowledge
of true railway interests, that the injurious law enacted
thirty years ago, though avowedly a temporary measure,
to last only until experience of the working of railways
should have afforded the requisite data for laying down
a scale of charges, continues in force to the present day.
Meanwhile, willing to try what could be done with
the existing laws, I devised a new application of them.
Being pressed to supply Ayr and the neighbouring
towns with a more direct communication than they
then enjoyed, and finding that the railway company to
be dealt with, though having suitable trains actually
running, refused to carry the mails, except at prices far
beyond what the correspondence would justify, I
devised a new kind of notice, which the solicitor to the
Post Office regarded as strictly legal, requiring the
company to carry the mails by the existing trains, but
leaving them at liberty to alter or withdraw these trains
altogether on giving us fifteen days' notice. Under
such a notice our arbitrator was of opinion that the
remuneration awarded would be, as it ought to be, very
low. This plan succeeding, I obtained its extension to
some other lines, but at length met with resistance
from one of the companies. On reference to the law
officers of the Crown, our claim was pronounced un-
tenable, they holding that by the law as it stood, the
• " Fifth Report," p. 16.
i8si-4] ACCELERATION OF NORTHERN MAILS. 23 1
Postmaster-General was bound (whether he desired it
or not) to fix the hours for the mail-trains without
reference to the arrangements of the companies. The
Post Office is thus kept in a position quite unintel-
ligible to the public, who cannot understand why
existing trains, obviously capable of employment for
postal service, are not used wherever convenience
requires; the real obstacle being that the amount of
correspondence in question, though sufficient to justify
the expense of conveyance at a moderate rate — a rate,
however, fully remunerative to the company — is often
quite insufficient to meet the heavy cost of a regular
mail train.
Amidst these efforts to procure that cheapness of
conveyance which would justify greater frequency of
despatch, it was clearly of importance to obtain for the
conveyance of the mails the greatest practicable speed,
though the public can be little aware how many diffi-
culties, direct and incidental, attend acceleration. In
the year 1851 we called upon the North Western
Company to accelerate its mail trains, but met with
resistance. In a conference with Captain Huish, the
manager of the line, while explicitly insisting on our
right to require the change, I expressed a wish to
meet the convenience of the company as far as pos-
sible, and proposed a modification, which I hoped
would remove objections. After a week's con-
sideration, the company persisted in its refusal,
disputing our right to require them to carry mails
at a speed exceeding twenty-seven miles an hour,
including stoppages. This view unfortunately was
supported by our solicitor. Meanwhile, however, at
the desire of the Postmaster-General, I made a
compromise with the company until the opinion of
the Crown officers should be obtained. By this, when
232 LIFE OF SIR ROWLAND HILL. [1851-4
given, our right was sustained. Even the amount of
acceleration thus procured proved highly valuable, was
very popular in the City, and produced some strong
expressions of thanks ; but before the end of the year
I procured sanction for the gradual introduction of a
measure to run the mails, at least on the long lines of
road, at express speed.
The work of acceleration was quickened by a
manoeuvre of the Great Northern Railway Company,
which, in July of that year (185 1), spontaneously began
to run a train at night-mail time, and at such speed as
to outstrip the mail train on the North Western line.
Believing that the object was to force upon us, through
the public voice, the use of this train, of course at a
large expense, I applied to the North Western Com-
pany .for such acceleration on their line as would
obviate the demand. It was at this time that I first
suggested what are now called limited mails, though
the expedient was not adopted till some years after-
wards."^
The plan of limited mails, when brought into
operation, raised the speed along the North Western
route to forty miles an hour, including stoppages, a
rate the very notion of which would have been re-
garded thirty years before as a madman's dream.
The great extent of the acceleration in the northern
mails eventually obtained may be exemplified as
follows. When I first took the matter in hand, though
there was railway conveyance over the whole distance,
* "July 26th, 1853. — Called at Euston Square and saw Iluish and Bruyeres on
the subject of a swift mail to the North. My notion is to run a train with only
one or two carriages in addition to those required for the mail, and to stop only
once in about forty miles."
"July 28th. — Called again at Euston Square, and . . . proposed forty miles
an hour, including stoppages, thus reaching Edinburgh by 7 a.m." — Sir R. Hill's
Journal. — Ed.
i8ST-4] ACCELERATION OF NORTHERN MAILS. 233
a letter leaving London by the night mail for Edin-
burgh or Glasgow could not receive an answer until
the afternoon of the next day but one. The answer
to a Monday night's letter, for instance, did not arrive
until the afternoon of Wednesday ; since the Monday
night-mail did not reach its destination until after the
departure of the return mail appointed to reach
London on Wednesday morning; whereas now (1870) —
the Monday night-mail from London reaching Edin-
burgh or Glasgow on Tuesday morning, and the
return mail not starting until Tuesday evening — not
only is the answ^er to a Monday night's letter received
on Wednesday morning, but also there is allowed for
writing it an interval of not less than ten or eleven
hours ; in effect, a whole day. This result is easily
stated, but were I to attempt to detail the preliminary
arrangements essential to the series of changes by
which it was effected, or the various devices by which
difficulties had to be surmounted, I should weary out
the reader and even tire myself. Let it suffice to
give some notion of the multiplicity of arrangements
affected, and the almost theatrical suddenness of the
transition. The day before each successive change
everything remained exactly in staht qtto. Every
branch mail along the whole line had to bring up
its mail at the established time. Every office, sub-
office, receiving-house, and pillar-box, had to yield
up its letters in accordance with this arrangement,
closing therefore to the public, at such an hour as best
suited such requirement. Every rural messenger, on
foot or on horseback, had to arrive in accordance with
the time for such closing ; and, in this case, thousands
of receiving places and thousands of messengers were
concerned. All this being the proceeding of one day,
on the next everything was different, the hour every-
254 l^I^E OF SIR RO\^XAND HILL. [i?5i-4
where altered, so much so that, at some of the places
remote from the starting point the alteration involved
even substitution of dav for niQ:ht or nicrht for dav.
Of course ever\- person concerned had to be apprised
of the change, and prepared for it A single sur\-eyor
might have to issue instructions to a thousand ottices,
and these to as manv messencrers, since isrnorance or
neoflect in anv member of the force would inevitably
have produced confusion fruitful of annoyance and
complaint in the places ser^'ed. It must be added
that the highly complicated provision thus made for
the mails in one direction had all to be repeated for
those in the opposite direction.
I need not say that innovation is often pointed to
as the source of evils with which it has no real
connection. Thus, great irregularit}* having occurred
in the mails to the north of Scotland, throu2:h long:
detention at Forfar — purposely made by the railway
company in consequence of the Post Office disputing
their right to claim extra payment for forvrarding
the mails (when late) by the train which actually
carried on their passengers — there was great dissatis-
faction and anger at Aberdeen and elsewhere ; the
blame being unjustly laid on the Post Office, and,
through mere coincidence of time, charged upon the
recent acceleration of the mails.
Of course the higher the speed the greater, other
things equal, is the danger of irregularity' ; and
complaint on this head arose in no measured tone.
As our representations to the companies were met
by allegations of unpunctuality on our part, I pro-
posed a covenant by which they and the Post Office
should be mutually subjected to fine whenever any
irregularit}- occurred, but the offer found little accept-
ance. Finding this to be the case, and that the
T851-4] SILENCE UXDER MISREPRESENTATION. 235
continued irregularity of the northern mails still
provoked severe attacks on the Post Office, I sought
defence by publishing a circular which I had addressed
to the railway companies concerned. This step, how-
ever, produced a number of letters in reply, some of
them equally skilful and unscrupulous. Effectual
rejoinder would have made an intolerable demand
on my time and strength, so that I began to repent
having resorted to publicity at all. Objectionable as
it is to allow to misrepresentation the advantage of
inferences to be drawn from silence, it may be ques-
tioned if it be not better to leave rectification to
the hand of time than to involve oneself and one's
department in distracting controversy.*" Indeed, one
of our Post Office officials goes so far as to declare
that if he found himself charged in a newspaper with
parricide, he would hold his tongue lest the accusation
should be repeated next day with the aggravation of
matricide.
While, however, submitting to misconception, I
sought means to obtain substantial ends ; and for
this purpose, in preparing a scheme of mutual fines,
I added premiums for punctuality, hoping thereby
both to obtain the consent of the companies to the
plan as a whole, and to supply a new motive to
exertion and care. I also planned the conveyance of
the mails on one of the principal lines by special
trains absolutely limited to mail service, which I hoped
to accomplish at a moderate expense by inducing the
companies to join in an arrangement under which,
the bare additional cost in each instance being
ascertained by a neutral authority (some eminent
* " It was said to old Bentlev, upon the attacks against him, 'Why, they'll
write you down.' * No, Sir,' he replied ; * depend upon it, no man was ever
written down but by himself.' " — '* Boswell's Journal of a Tour to the Hebrides.^
4th Edition, p. 2S0. — Ed.
236 LIFE OF SIR ROWLAND HILL. [1851-4
engineer), we should be bound to pay a certain fixed
multiple of that amount. Captain Galton, of the
Board of Trade, and Sir William Cubitt the eminent
engineer, entirely approved of both these plans, the
latter estimating the cost in question at from one
shilling to one shilling and threepence per mile, and
advising that we should offer to pay tw^o-and-a-half
times that amount. Under this rule, it may be ob-
served, the Post Office would have to pay less for
the whole train than it now frequently pays for only
a small part of one.
The proposal of mutual fines for unpunctuality, not-
withstanding its sweetener of rewards for punctuality,
found but little favour with the companies, and the
same remark applies to the plan of charge by fixed
scale ; but the proposed special mail service was ulti-
mately adopted.
The Introduction of the apparatus for exchanging
bags without the stoppage of the train naturally
excited considerable attention. Probably, however,
many of my readers know little of the process beyond
its result. That which takes place is as follows :
The bags to be forwarded, being suspended from a
projecting arm at the station, are so knocked off" by
a projection from the train as to fall Into a net which
is attached to the mail carriage, and is for the moment
stretched out to receive them, while, at the same time,
the bags to be left behind, being hung out from the
mail carriage, are in like manner so struck off as to be
caueht in a net fixed at the station ; the whole of this
complex movement being so instantaneous that the
uninformed eye cannot follow it.
^'- April gih, 1833. — The mail inspector reports that the people on
the line of the [recently] accelerated mail assemble in crowds to see
the bags exchanged at those stations at which the train does not stop.
1851-4] MAIL BAG APPARATUS. 237
' Half Yorkshire,' he says, ' was assembled at Northallerton ; but,
though very much delighted, the people appear to have had no
notion of what was really accomplished. Seeing a set of bags
hanging from a sort of lamp-post before the train arrived, and a
similar set in a net below after it had passed, their notion was that
the use of the machinery was merely to transfer the bags from the
one to the other."
Interest and amusement, however, were not un-
mlngled with feeHngs of a very different kind. It
scarcely need be said that the operation in question
requires very careful management both in the train
and at the station. Even with such management an
element of danger remains, increasing in proportion to
the speed of the train and weight of the bags. In
fact, as the use of the bag-apparatus extended, some
slight accidents occurred. In my anxiety I induced the
Postmaster-General to call for a report from Sir William
Cubitt on the subject ; and this being delayed through
Sir William's indisposition, I took upon myself, (the
Postmaster-General just then being absent), to issue
instructions restricting, and in some cases suspending,
their use. This difficulty, I may however state, was
ultimately overcome by an improvement, devised by
my son, in the bag-exchanging apparatus. I may be
allowed to add that Sir W^illiam Cubitt, who had
himself failed to devise means for surmounting the
difficulty, candidly and kindly expressed a very high
opinion of my son's expedient.
RECTIFICATION OF ACCOUNTS.
The reader will remember'"' how long and how in-
effectually I once strove to obtain the rectification of
accounts relative to the true amount of the postal
* See page 185. — Ed.
238 LIFE OF SIR ROWLAND HILL. [1851-4
revenue. In 1S52, however, I succeeded in demon-
stratino: to Lord Hardwicke that if the Post Office
were charged, on the one hand, with a fair share of
the packet service, and received credit, on the other
hand, for the stamp duty on newspapers,^ the net
revenue would be found, not, as was then maintained
by some persons, nothing at all, but, as set forth in
the ordinary accounts of the department, more than
a million per annum. A year later Lord Canning,
then Postmaster-General, giving me the draft Report
of the Packet Commission which he had prepared as
chairman, with a request that I would look it over, I
found that he had adopted my views, though he ex-
pressed doubts as to the agreement of his colleagues.t
I may mention here that ten years later I prepared an
elaborate memorandum as to the means of ascertaining
the true net revenue of the Post Office. This paper,
in which the incidence of the packet service expense,
as well as other questions relative to the subject, is
duly treated of, will be found in the Appendix (I).
PACKET SERVICE.
Lord Cannino'' s Commissiojt.
Of the able Report of the Commission, already
mentioned, commonly called Lord Cannings Com-
mission, the following are some of the leading points.
* The newspaper stamp duty was finally abolished in 1870. — Ed.
t About five weeks earlier I find the following entry in Sir R. Hill's Journal : —
"May 30th, 1S53. — Again pressed on the Postmaster-General the unfairness of
transferring to the Post Office (as I fear is intended) the existing contracts for the
Packet Ser\-ice. ... I fear the injustice will be committed nevertheless, Sir
James Graham, who generally contrives to have his own way, ha\-ing made up
his mind to the thing with a \-iew, I suspect, to give an appearance of retrench-
ment in the Admiralty expenditure." — Ed.
1851-4] LORD canning's COMMISSION. 239
It will be observed that the question relative to the
just incidence of the charge for mail-packets is not
directly dealt with, though there is enough to show
that the feeling of the Commission accorded with
my view.
The Commission, which included not only Lord
Canning, but Sir Stafford Northcote, gave, in their
Report, a brief history of the introduction of contract
mail-packets, explained under what special circum-
stances heavy subsidies for these packets appeared
necessary, and expressed it as their opinion that
when use can be made (as is now the case in
every instance) of steamers which carry passengers
and freight, large subsidies are no longer required.
They added that after a new route has been opened
for the extension of commerce, and sufficient time
allowed for the experiment, the further continuance
of the service, unless required for political services of
adequate importance, should be made to depend on
its tendency to become self-supporting. The Com-
mission also advised the omission in future contracts
of many conditions which tend to increase the cost ;
and recommended that the contract should be reduced
to a simple undertaking (with penalties for failure) to
convey the mails at fixed periods and with a certain
degree of speed. This recommendation was after-
wards to a great extent carried into effect ; as was
also, though not in the same degree, another recom-
mendation, viz., to make the payment, when prac-
ticable, consist of a portion of the sea-postage.
The Commission further advised that, except on the
establishment of a new route, no contracts should be
entered into to run for a long period. On this head,
as on that of dispensing with conditions regarding the
construction, size, and steam-power of the ships to be
240 " LIFE OF SIR ROWIAND HILL. [1851-4
employed, and other matters, the course thenceforth
generally taken by the Post Office, on my brother s
advice, was so to frame the forms of tender as to
ascertain the exact amount of expense Involved In the
several requirements. This specification naturally led
to the abandonment of any whose cost exceeded their
value, and thus, In effect, produced a large economy.
The following passage shows the opinion of the
Commissioners as to the extent to which Government
should undertake and maintain transmarine postal
communication. The recommendations are still very
worthy of attention : —
" In undertaking this duty [transmarine postal communication] the
Government will, in the first place, have regard to the national
interests, whether political, social, or commercial, involved in the
establishment and maintenance of each particular line. Care must,
however, be taken, in cases where the communication is desired for
commercial purposes, to guard against an undue expenditure of
public money for the benefit of private merchants. The extension
of commerce is undoubtedly a national advantage, and it is quite
reasonable that Parhamentary grants should occasionally be employed
for the sake of affording fresh openings for it by establishing new
lines of communication or introducing new methods of conveyance,
the expense of which, after the first outlay has been incurred, may
be expected to be borne by the parties avaihng themselves of the
facilities afforded them. But this having once been done, and
sufficient time having been allowed for the experiment, the further
continuance of the serv'ice, unless required for political reasons of
adequate importance, should be made to depend upon the extent to
which the parties chiefly interested avail themselves of it, and upon
its tendency to become self-supporting." *
How valuable these recommendations were, how
long they were observed, when they were set aside,
and with what result, will appear hereafter.
"Report," p. 4.
1851-4] OCEAN PENNY POSTAGE. 24I
COLONIAL POSTAGE.
Towards the end of 185 1, learning that an in-
fluential association had been formed for obtaining a
low rate of transmarine postage, and fearing that the
Government might be placed in the dilemma of having
either to resist a popular demand or to submit to a
very serious loss of revenue, I proposed to the Post-
master-General (Lord Clanricarde) a middle course,
viz., a reduction of colonial postage generally to six-
pence, the rate at the time being for the most part
one shilling. Had I foreseen, what experience has
now shown, viz., that where long distances are con-
cerned the increase of correspondence bears com-
paratively little relation to the amount of charge, I
should probably have hesitated before advising con-
cession even so far. The proposed measure, however,
was not adopted at the time, nor under the adminis-
tration of Lord Derby. Early in 1853 it was at
length sanctioned ; too late, indeed, to forestall public
demand, but still early enough to prevent this from
acquiring troublesome force.
^^ March ^th^ i^SS- — The Daily News oi this morning contains
an account of the Postmaster-General's reception of a deputation
yesterday, which came to urge the extension of penny postage to the
colonies."
It may not be amiss to remark here that this
demand, which has often been repeated, is generally
based on a false analogy. Penny postage, it is con-
tended, is eminently successful at home, therefore it
must needs succeed abroad ; distance is not taken into
account on land, therefore it need not be reckoned by
sea ; home letters have multiplied enormously under
reduced rates in the United Kingdom, and the same
VOL. n. R
242 LIFE OF SIR ROWLAND HILL. [1851-4
result may be counted on in our correspondence with
the most distant colonies. Here it is forgotten that
before a penny postage was established at home it was
ascertained that a penny charge was more than suffi-
cient to defray all expenses, while no such proof has
been given with regard to expenses abroad. Distance
by land was not disregarded until it was shown that
the variation in cost was far too small to be expressed
in the lowest coin of the realm. Moreover, where
very great distances are concerned, where in the
nature of things answer is slow, multiplication of
letters is but moderately affected by the lowering
of rate. When contractors will undertake to carry
letters to India or Australia for the same charge as
to Glasgow or Aberdeen — starting at fixed times and
proceeding at the highest practicable speed — ocean
penny postage will become a practical question. Till
then the consideration must, I fear, be postponed.
On the subject of the deputation my Journal thus
continues : —
" The Postmaster-General explained the intentions of the Govern-
ment on the subject. The Treasury authority for the sixpenny rate
has now been received ; it postpones, however, the extension of the
measure to any of the colonies till the necessary negotiations have
been entered into with those not under our control."
Here, too, it may be useful to touch on a popular
misconception. It is commonly supposed that the
Home Government can of its own authority make
changes as regards colonial postage, whereas, save in
some of the smallest colonies, such changes must
await the consent of the Colonial Governments.
^'' March yth, iSsj- — The Twies of this morning contains an ad-
mirable leader on the above subject [the general reduction of
Colonial Postage]. A little complaining at the hardship of charging
1851-4] TPIE "TIMES." 243
a penny for carrying a newspaper to the antipodes must be for-
given."
From this article I make the following extracts : —
"We have this day to announce a step which, simple and unpre-
tending as it may seem, is really a greater move towards a complete
unity of our independent empire than the most splendid conquest or
the largest annexation. In reply to a deputation last Friday the
Postmaster-General stated that as soon as the colonial assents
could be obtained and the proper arrangements made, it was intended
to reduce the postage of letters for every part of the British do-
minions abroad to the uniform rate of sixpence the half-ounce. The
present average postage of colonial letters is not less than fourteen-
pence. What will be gained is the low rate, and the unifor77iii}\
which experience has shown to be scarcely less appreciated than cheap-
ness. Very shortly, therefore, it wuU be in the power of any of our
readers to drop a letter into the box of the next cottage or in the
next street, to his friends on the slopes of the Himalaya, or at Mount
Alexander, or at Vancouver's Island, or at Toronto, with the certainty,
as far as the whole power of Government can secure it, of having an
answer back at the cost, for the postage of the two letters, of one
shilling. The answer from across the Atlantic will probably be
within a month ; that from Simla or Lahore within three months ; and
that from the antipodes wuthin half a year. A party of emigrants
sailing this week may hope to arrive at Geelong or Adelaide soon
after Midsummer, and about Michaelmas their friends at home, sup-
posing the arrangement completed, may hope to receive full accounts
of their voyage and safe arrival at the moderate cost of sixpence.
Let people talk as they please of the sun never setting on our
dominions, and of the British flag weaving over every sea and
every shore, nothing brings before our mind so forcibly the
fact that we are everywhere, and that everywhere we represent the
spirit of progress, as this little type of universal power — this letter
given to the village postman in March, with an answer from mid-Asia
in June. There is something grand and showy enough in the returns
that appear from time to time in our military and naval journals,
giving the stations of our ships and of soldiers in every part of the
world ; but the grandeur of the idea is qualified by many painful con-
siderations, for the whole is merely an ill remedy for a still worse evil.
But there is no such alloy in the thought that any member of the
British Empire, comprehending an eighth of the human species, will
R 2
244 LIFE OF SIR ROWLAND HILL. [1851-4
be able to communicate with any other within a space of time and at
a cost incredible to our forefathers, and even hitherto unattainable.
Considering how much there is that is questionable in our dominion,
in its means and in its results, it is satisfactory to find one means and
one result of undoubted advantage to the whole human race, viz., that
we draw mankind together, and bring the whole world, so to speak,
within hearing distance."
FOREIGN AND COLONIAL BOOK POST.
The ill-judged treaty which bound us to carry certain
printed matter to the United States at the low charge
of one penny for two ounces, though with very high
charges for greater weights, led to discontent in
Canada, which, though enjoying an arrangement far
more favourable on the whole, was subjected to a
higher minimum charge. The Canadian complaint
was backed by Lord Grey, then Secretary for the
Colonies. Negotiations were therefore entered into
with the United States Government for the sub-
stitution of a regular book-post for the existing
arrangement.
To recover a false step, however, is notoriously less
easy than to make, or even to avoid it, and the
negotiation proved fruitless. The failure was the more
unsatisfactory because of the motive for the rejection
of our proposals (fully shown in the progress of the
negotiations), viz., the desire to protect American
literary piracy from the competition of our legitimate
production. I am happy to record, however (1868),
that a better spirit has prevailed, and that books
are now sent by post to the United States as else-
where.
In the year 1852, Lord Wrottesley calling to inform
me that the British Association for the Promotion of
Science was about to apply to Government for the in-
ternational transmission of scientific publications at a
1851-4I SALARIES AND PROMOTION. 245
low rate, I pointed out to him that it would be much
better to apply for a general book-post, and the appli-
cation was modified accordingly.
Meantime, with the concurrence of the Com-
missioners of Post Office Inquiry in the East Indies
and of the East India Company, I obtained from Lord
Hardwicke, though with some difficulty,^ sanction to a
measure for extending the book-post to the East Indies.
SALARIES AND PROMOTION.
Early in 1852 my brother Frederic completed a
measure adjusting the salaries of the rural sub-post-
masters (about six thousand, I believe, in number),
advancing some and depressing others, according to
the ascertained amount of work, and laying down a
rule for the decision of all future cases. Somewhat
later, the Postmaster-General having decided, on
receipt of a memorial from the clerks of the Money
Order Office, that their salaries should be revised, I
prepared a minute, which received Lord Hardwicke's
ready sanction, and which I intended to serve as a
model for other departments. Its substance was, first,
to prepare a scheme of salaries, classes, &c., according
to the best practicable ideal ; to make this the ground
of all future appointments, and gradually to apply it,
with due modification, to the clerks already in the
* Lord Hardwicke would seem to have had a strong dislike to the book-post, to
judge from the following entry in Sir R. Hill's Journal : —
"June 15th, 1853. — Breakfasted with Chevalier Bunsen. He promises to urge
on his Government the adoption of the Book-post. He told a characteristic anec-
dote of Lord Hardwicke. At the time Lord H. was Postmaster-General,
Chevalier Bunsen met him at the Queen's Drawing Room, where, it seems, if
people talk at all, it must be in a low tone of voice. Lord Hardwicke asked
what Chevalier Bunsen thought of ' Hill's Book-post,' expressing his own dislike
of the measure. Chevalier Bunsen defended it, on which Lord H. became
excited, and talked so loud that the Queen despatched an attendant to point out to
him that, if he wanted to converse, there was an adjoining room convenient for the
purpose." — Ed.
246 LIFE OF SIR ROWLAND HILL. [1851-4
service. Further, it assigned to each clerk a small
yearly increase of salary in case of continued good
conduct, regulated the number of classes and the
complement of each by the gradations and amount of
duty, made promotion strictly dependent upon fitness for
higher service, and laid down '* that the amount of
salary assigned to the respective classes should be such,
and such only, as will suffice to secure the services of
thoroughly competent men." My hope that this minute
w^ould serve as a model for more general regulations
did not wait long for fulfilment.
While these changes were in progress, other depart-
ments of the Ofiice were applying for a revision of
salaries, and, as a means of securing uniformity of
action, essential to general contentment, I offered
to deal myself with all such cases. Though this
offer was but very partially accepted at the time,
a more decided step towards a uniform system was
taken soon afterwards, as already mentioned, by
the appointment of a Commission for the general
revision of salaries in several departments of the
Civil Service. My examination before this Com-
mission occupied eight days, and I had the satisfaction
to find its views concurring to the full extent with my
own and my brother Frederic's on the important points
of patronage, promotion, and classification.
The Report of this important Commission was
issued in the year 1854. Amongst the many valuable
recommendations which it contained, the following are
perhaps the most noticeable : —
The Commissioners first object to the double
secretariate, and, observing that "the business of the
Post Office is of a kind which peculiarly requires
centralization," recommend that the whole should be
placed under the direction of a single secretary.
1 85 1 -4] COMMISSION ON SALARIES. 247
They advise that, in order to place "the highest
prizes within the reach of every deserving person,"
means should be taken "for opening the ranks of
the Secretary's Office to all members of the establish-
ment."
They further advise that, throughout the depart-
ment, individual salaries should advance by annual
increments, instead of by large jumps at long in-
tervals ; all advancement, however, to be contingent
on good conduct.
After mentioning the division of the circulation
department into the "Inland Office," and the "London
District Office," and showing "the analogous character
of these two offices," they recommend the consolidation
of the two.
They point out that to obtain suitable men on
reasonable terms, it is " necessary to hold out
prospects of advancement to those who conduct
themselves well, and who manifest the qualifications
which are required for superior posts," so that "by
a proper encouragement to merit, economy and
efficiency may be combined."
To improve the discipline of the provincial offices
• — an improvement then much required — they re-
commend that the respective postmasters should,
under approval and in accordance with prescribed
rules, appoint their own clerks.
They proceed to make the golden recommendation
that " all promotion should be strictly regulated
according to qualification and merit;" a rule which,
could its complete observance be secured, would in
time raise any department to the highest state of
efficiency and economy.
Their next recommendation deals with one of those
anomalies in which our political and social structure,
248 LIFE OF SIR ROWLAND HILL. [1851-4
from its unsystematic nature, so much abounds. Every
uninformed person would naturally assume that all
provincial postmasters (deputy-postmasters, as they
are technically called) must be appointed by the Post-
master-General ; whereas, at the time in question, all
such appointments were in the hands of the Treasury.
Still worse, the nomination was left in effect to the
member of parliament for the district where the
vacancy occurred, provided only he were a general
supporter of the Government. Of this anomaly the
Commissioners recommended the removal, not only
on account of the more obvious reasons, but also
"because the power which the Postmaster-General
would possess of rewarding meritorious officers in his
own department, by promoting them to the charge
of the important provincial offices, would materially
conduce to the general efficiency of the whole body."
This recommendation the Treasury so far adopted
as to concede to the Postmaster-General the appoint-
ment to all postmasterships where the salary exceeded
£iyS P^^ annum, observing that the principle of
making such appointment the reward of merit '' would
be inapplicable in all cases where the post office is
held in conjunction with a private business or pro-
fession." And here I may remark that, though it is
true that the powers and responsibilities of the chief
office can never be placed on a completely satisfactory
footing until all subordinate appointments are placed
at its disposal, still the concession made was very
large and highly valuable, and the relinquishment
of so much patronage reflects great honour on the
Liberal Administration then in power. "^
The last recommendation which I shall cite is one of
* A subsequent concession reduced the minimum to ;[^I20.
1851-4] COMPETITIVE EXAMINATIONS. 249
far more importance than would appear on the face of
it, viz., that the Postmaster-General " should determine
the future complement of each class according to the
nature and amount of duty to be performed in it." It
might seem incredible that such a recommendation
should be needed, but hitherto the number in a class
had had but little reference to the amount of duty that
fell to it to perform, and indeed, as mentioned in an
earlier part of this narrative,^ the division implied no
real classification whatever, so that in many instances
men of high class were, through lack of ability,
employed at low-class work, and vice versa.
The Report of the Commissioners, being referred
by the Treasury to the Postmaster-General, Lord
Canning, and having received his almost unqualified
approval, was ordered, with little more exception than
that already mentioned, to be carried into effect.
Competitive Examinations,
The following entry is on a subject of some diffi-
culty, and of great importance : —
''March 4th, 1834. — The Report of the Commissioners on the
Civil Service generally has been issued. Some months ago they
requested my opinion on the draft of their Report, in which they
had recommended that the patronage should be accumulated chiefly
in the hands of the Treasury {i.e., of the Whipper-in for the time
being). To this arrangement I objected decidedly, and I now see
that they have abandoned it, making the admission to the Service in
all cases to depend on a competitive examination, and thus aban-
doning patronage altogether. This will not, I fear, work well. The
competition will, I think, be necessarily thrown on matters of
secondary importance. Indeed the Commissioners propose that
it shall be literary. The plan is attracting much notice from the
public, and is earnestly backed by the Times. The Report is in
many respects excellent. Indeed the objects aimed at are, without
* See p. 184. — Ed.
250 LIFE OF SIR ROWLAND HILL. [1851-4
exception, highly creditable to the Commissioners and to the
Government."
As I feared, the plan of competitive examination
worked unsatisfactorily, the criteria not being the best,
and the responsibility being so divided that no one is
in effect answerable for an appointment made under it.
The consequence of its adoption has been in many
instances the rejection of men who gave promise of
great usefulness, and the admission of others whose
usefulness has proved very small. If no way had
been open to the public service but through compe-
titive examination, as now conducted, I cannot say
what might have been my own chance of admission ;
since, on the plan adopted, no amount of knowledge
or power in other departments is regarded as making
up for deficiency in certain prescribed subjects. Under
such a system neither George Stephenson nor Brindley
would have passed examination as an engineer ; nor,
perhaps, would even Napoleon or Wellington have
been admitted to any military command. The prin-
ciple, if sound, must be equally applicable to manu-
facturing and commercial establishments ; but I have
heard of none that have adopted it. Indeed, a
wealthy merchant lately declared (and I believe most
of his brethren would agree with him) that if he had
no clerks but such as were chosen for him by others,
his name would soon be In the Gazette. I have
always been of opinion that the more the appoint-
ments to the Post Office, and indeed to other public
departments, are regulated on the principles ordi-
narily ruling in establishments conducted by private
Individuals, the better it will be for the public service.
The question to be decided between candidates should
be, I think, simply which is best fitted for the duties
to be performed, and the decision should be left to
1851-4] TELEGRAPHS. • 25 1
the person immediately answerable for the right per-
formance of the duty.'"'
Telegraphs.
In the year 1852 I received (through Mr. Nichol-
son, of Waverley Abbey) a paper drawn up by his
son-in-law, Captain Galton, recommending that the
Post Office should become manager of the whole
telegraphic system. As the communication was
private, I replied accordingly, giving, however, a
favourable opinion of the project, and, of course,
leaving Captain Galton to take such further steps
as he should think best. I knew nothing further
of this matter at the time, but have recently learnt
that his plan was submitted by him to the Board
of Trade, and thence referred to the Post Office, but
objected to by the Postmaster-General of the day.
A few years later, however, the project was revived
within the office by Mr. Frederick Baines, who had at
one time occupied a post of considerable importance
under one of the Telegraphic Companies. This
gentleman drew up an elaborate memorandum, com-
prising a complete plan ; and this was referred by the
Postmaster-General to the Treasury, but without any
result at the time. I need not add that this important
measure is now (1869) on the point of being carried
into effect, but must regret that it should be at a cost
at once so superfluous and so enormous as to make
it very doubtful whether the institution can be self-
supporting (that is, paying at once interest on money
borrowed, its direct working expenses, and a just
* Since the above was written, the error, for such I unhesitatingly pronounce it,
has been aggravated by admission into the subjects for competitive examination of
some quite foreign to the business of the office — as Latin and Greek.
252 LIFE OF SIR ROWLAND HILL. [1851-4
contribution to the general cost of management), and
almost certain that, save at further loss to the revenue,
correspondence by its means cannot be cheap."*
FOREIGN EXTENSION.
" October nth, 1831. — Mr. Von der Heydt (Prussian Minister of
Finance), Chevalier Bunsen, and M. Drouet (Charge d'Affaires for
the Belgian Government), met in my room to arrange with me
several matters connected with the negotiation for a reduction of
rates between this country and the German Postal Union."
The following general record may render further
details unnecessary : —
" Novet?iber 2Qth, 18^4. — The returns from our Ministers abroad
showing the postal improvements in the several foreign countries arc
now completed. They show that my plan has been adopted more or
less completely in the following States : Austria, Baden, Bavaria,
Belgium, Brazil, Bremen, Brunswick, Chili, Denmark, France,
Frankfort, Hamburg, Hanover, Lubeck, Naples, New Granada,
Netherlands, Oldenburg, Peru, Portugal, Prussia, Russia, Sardinia,
Saxony, Spain, Switzerland, Tuscany, United States, Wurtemberg.
"The results are in most cases similar to our own [similar
mistakes, probably, being made in the mode of adoption]. They
are generally an increase in gross revenue and in expenses, and a
decrease in net revenue. In some instances the revenue is ex-
ceedingly small : thus the kingdom of Portugal produces a less
gross revenue than the city of Edinburgh : in no instance is the
revenue, whether gross or net, so large as with us. The extent
to which my plan has been adopted in almost every part of the
civilized world is very remarkable, and very gratifying. In Europe,
Sweden is the only considerable State which forms an exception."
Sweden did not very long remain an exception.
* Sir R. Hill's foreboding has proved only too true. In our high telegraph
rate we pay, and shall long pay, for the reckless extravagance with which the
purchase of the telegraphs was made. — Ed.
1851-4] MONEY ORDERS. 253
APPENDIX TO CHAPTER XXIII.
MONEY ORDER DEPARTMENT.
The secretarial charge of this department had been committed, as
I have already said, to my brother Frederic. I cannot better
describe the state to which it had by this time been brought than
by quoting the following passages from an interesting and amusing
article in " Household Words " : — *
*' In 1792, when the true British sailor was stoutly preparing to
defy the French in various parts of the globe at thirty shillings a
month, and when British military valour was fighting Tippoo Saib in
India at a shilling a day, it was felt as a great hardship that the
affluent warriors of both services could not transmit, safely and
speedily, to their sweethearts and wives, even from one part of the
United Kingdom to another, their surplus capital. The Govern-
ment, seeing the danger of allowing the savings of its servants to
burn holes in their pockets, was good enough to concoct a snug
little 'job,' by means of which such pocket-conflagrations might be
extinguished. The monopoly of transmitting money from one place
to another was conceded to three gentlemen in connection with the
Post Office. Their terms were — eightpence for every pound ; but if
the sum exceeded two pounds, a stamp duty of one shilling was
levied by Government in addition. Five guineas was the highest
amount which could be thus remitted ; and the charge for that sum
was four shillings and sixpence, or nearly five per cent, besides the
price of the postage of the letter which contained the advice —
perhaps a shilling more.
"Now, happily, the days of monopoly have passed, and Mr.
Rowland Hill does the same thing for the odd sixpence, with an
odd penny, at a profit to the Government of about seven thousand
pounds a year, exclusive of the gain derived from the enormous
number of letters of advice which Post Office orders have created.
* Vol. v., p. I, March 20, 1852.
2 54 LIFE OF SIR ROWLAND HILL. [1851-4
When the privilege was extended from soldiers and sailors to the
general public, the three monopolists of the last century could
divide between them, on an average, no more than six hundred and
fifty pounds per annum. No longer ago than the year 1838, the
Money Order Office was absorbed into the Post Office; and,
although the charges were reduced to a commission of sixpence
for sums not exceeding two pounds, and of one shilling and sixpence
for sums up to five pounds (which was, and is still, the limit), a chief
clerk and two assistants were appointed to do all the business the
public brought to them ; and even they could only do it at a loss to
the department. People could not afford to increase even the
reduced charges for commission, by the eightpenny and shiUing
postages for their letters of advice.
" Penny postage, therefore, is the parent of the gigantic money-
order system, which now flourishes in full activity. In estimating
the advantages of that great stroke of economical, administrative,
and commercial sense, many of its less prominent agencies for good
are overlooked. The facilities it has afforded for epistolary inter-
communication are so wonderful and self-evident, that we who
benefit by them are blinded to the hidden impulses it has given to
social improvement and to commerce. Regarded only as the origin
of the present money-order system, penny postage has occasioned the
exercise of prudence, benevolence, and self-denial ; it has, in many
instances, stopped the sufferings of want by timely remittances ; and
it has quickened the undercurrents of trade by causing small trans-
actions to be easily and promptly effected. These advantages can
only be estimated by a consideration of the following facts.
" During the advent year of penny postage, the commission on
Post Office orders was reduced to threepence and sixpence for
sums not exceeding two pounds and not exceeding five pounds
respectively. In that year the number of orders granted in the
United Kingdom was (in round numbers, which we shall use
throughout, for the reader's greater convenience) 1 88, 000, for an
aggregate amount of ^f 313,000. Even this was a great advance on
the business previously done at the old prices ; but what are the
figures for the tenth year of penny postage? During the year 1850
the number of orders granted in the United Kingdom was 4,440,000,
for amounts making up ^{^8, 495, 000 ; only a million less than the
yearly produce of the income and assessed taxes put together !
This marvellous increase can perhaps be better appreciated by being
seen through a diminished medium. In the first mo7ith of the
penny postage (1840), the issue of orders was about 10,000 in
1851-4] MONEY ORDERS. 255
number, for something over ;^i 6,000; but in the month of
December, 185 1, the number of orders issued was more than
367,000, for ^690,000. That is to say, during that single month
twice as many orders were taken out and paid for than were issued
and paid in 1840 during the whole year.
* * ^ ^ ^ *
"The Central Money Order Office in which these remarkable
results have been produced and ascertained is in Aldersgate Street,
London, hard by the Post Office. It is a large establishment — large
enough to be a very considerable post office in itself — with extensive
cellarage branching off into interminable groves of letters of advice
and receipts, all methodically arranged for reference. The room in
which the orders are issued and paid has a flavour of Lombard
Street and money. It has its long banker's counter, where clerks sit
behind iron gratings, with their wooden bowls of cash, and their little
scales for weighing gold ; and vistas of pigeon-holes stretch out
behind them — which are not without their pigeons, as we shall
presently see. Here, from ten o'clock to four, keeping the swing
doors on the swing all day, all sorts and conditions of people come
and go. Greasy butchers and salesmen from Newgate Market, with
bits of suet in their hair, who loll, and lounge, and cool their
foreheads against the grating, like a good-humoured sort of bears ;
sharp little clerks not long from school, who have everything
requisite and necessary in readiness ; older clerks in shootmg coats,
a little sobered down as to official zeal, though possibly not yet as to
cigar divans and betting offices ; matrons who wi7l go distractedly
wrong, and whom no consideration, human or divine, will induce to
declare in plain words what they have come for ; people with small
children, which they perch on edges of remote desks, where the
children, supposing themselves to be for ever abandoned and lost,
present a piteous spectacle; labouring men, merchants, half-pay
officers, retired old gentlemen from trim gardens by the New River,
excessively impatient of being trodden on, and very persistent as to
the poking in of their written demands with tops of canes and
handles of umbrellas. The clerks in this office ought to rival the
lamented Sir Charles Bell in their knowledge of the expression of
the hand. The varieties of hands that hover about the grating, and
are thrust through the little doorways in it, are a continual study for
them — or would be, if they had any time to spare, which assuredly
they have not. The coarse-grained hand which seems all thumb
and knuckle, and no nail, and which takes up money or puts it down
with such an odd, clumsy, lumbering touch ; the retail trader's hand,
256 LIFE OF SIR ROWLAND HILL. [1851-4
which chinks it up and tosses it over with a bounce ; the housewife's
hand, which has a hngering propensity to keep some of it back, and
to drive a bargain by not paying in the last shiUing or so of the sum
for which her order is obtained ; the quick, the slow, the coarse, the
fine, the sensitive and dull, the ready and unready — they are always
at the grating all day long. Hovering behind the owners of these
hands, observant of the various transactions in which they engage,
is a tall constable (rather potential with the matrons and widows on
account of his portly aspect), who assists the bewildered female
public, explains the nature of the printed forms put ready to be filled
up for the quicker issuing of orders and the greater exactness as
to names, and has an eye on the unready one, as he knots his money
up in a pocket-handkerchief or crams it into a greasy pocket-book.
If you have any bad money by you, be careful not to bring it here.
The portly constable will whisk you into a back office before you can
say Jack Robinson, will snip your bad half-crown or five-shilling,
piece in half directly, and (at the best), after searching inquiry, will
fold the pieces in a note of your name and address, and consign
them to a bundle of similar trophies for evermore.
* -x- * * * *
"This sort of mystification is even more surprising than that
under which certain uneducated individuals (Irish) have been known
to labour. The belief has more than once been manifested at a
money order office window that the mere payment of the commission
would be sufficient to procure an order for five pounds ; the form of
paying in the five pounds being deemed purely optional. An Irish
gentleman (who had left his hod at the door) recently applied in
Aldersgate Street for an order for five pounds on a Tipperary post
office ; for which he tendered (probably congratulating himself on
having hit upon so good an investment) sixpence. It required a
lengthened argument to prove to him that he would have to pay the
five pounds into the office before his friend could receive that small
amount in Tipperary ; and he went away, after all, evidently con-
vinced that his not having this order was one of the personal wrongs
of Ireland, and one of the particular injustices done to hereditary
bondsmen only.
******
*' Despite the prodigious increase in the business of the depart-
ment which we have pointed out, its efficiency has been doubled,
and its cost almost halved. By superseding seventy-eight superfluous
ledgers, the labour of sixty clerks has been saved ; by simply
reducing the size of the money orders and advices, the expense of
1851-4] HONG-KONG POST OFFICE. 257
paper and print alone has been diminished by ;£ 1,100 per annum ;
while the abolition of separate advices of each transaction has
economised the number of letters by 46,000 weekly. The upshot
is, that these economical reforms have effected a saving in the
Money Order Office alone equal to ;£"i 7,000 per a?mu?fi"
As a supplement to the foregoing extracts I quote from my
Journal the following statistical record : —
^'■June 'jth^ 18^3. — The accounts of the Money Order Office for
1852 show an increase of profit of ;^4,2 2 7, making a total for the
year of ;£"i 1,664. In 1847, when I took to the department, there
was a loss of ^f 10,600 a year; so that the effective saving is up-
wards of ;2^2 2,000 a year."
GENERAL ECONOMIC MEASURES.
Various improvements noticeable under this head (some of them
of considerable importance) are omitted here as being more con-
veniently mentioned under other categories, as Money Orders,
Conveyance of Mails, Packet Service, &c.
The following, though of economic tendency, was, as will be
perceived, more beneficial in another respect : —
" October 2gth^ iS^i- — A clerkship at Hong Kong having become
vacant by death, the Postmaster-General has, on my recommendation
. . . determined not to fill it up, and to employ part of the saving
thus effected in giving to the postmaster and each of the remaining
clerks in turn leave of absence for a year and a half, with full salary
and an allowance of ;£^ioo towards the expense of the voyage. By
these means, while ample force will still be left, the poor fellows will
have the opportunity of recruiting their health, and a saving will be
effected of ;!^i83 a year."
By merely entering into negotiations for substituting coach for
railway train we obtained from the Belfast and Ballymena Railway
Company a voluntary reduction in charge of more than ;£"2ooo
a year, and this with some gain in time ; again, by substituting car
for coach between Limerick and Galway, we obtained another
reduction of ;£" 1,200 a year.
Another measure provided for some immediate and a large
prospective saving in the cost of guards, the duties of many
amongst whom I found, on examination, to be so light as not to
occupy, on the average, more than three or four hours per day.
It is a curious fact that I was led to the examination resulting in
this discovery by an application for increased force.
VOL. II. S
258 LIFE OF SIR ROWLAND HILL. [1851-4
In the year 1851 prepayment in money of postage on inland
letters was abolished at all those provincial offices where it had been
thus far allowed. Early in the following year the abolition was
extended to Dublin, next to Edinburgh, and last of all to London —
thus completing the establishment of prepayment by stamps alone
throughout the United Kingdom, and greatly simplifying our pro-
ceedings. To save trouble, however, to the senders of large
numbers of circulars, a limited exception was still allowed at the
chief office in St. Martin's-le-Grand, the rule eventually taking this
form, viz., to receive prepayment in money from 10 a. m. to 5 p.m.
in sums of not less than £^2 at a time. And thus, with this trifling
exception, was carried into full effect, and I believe without a
dissentient voice, a mode of payment which it was at one time
maintained that the public would regard with such disfavour that its
unpopularity would be found a serious obstacle, if not an insuperable
bar, to the whole scheme of penny postage.
MINOR IMPROVEMENTS.
Early Delivery.
^^ Deceviber Jisf, 18^1. — Frederic has succeeded in satisfying
Smith (President of the London District Office) of the practicability
of a considerable improvement in the delivery of the general post
letters in those parts of the suburbs of London which are about four
or five miles from the Post Office. For the last three or four weeks
the delivery at Brixton and in the neighbourhood has been about
two hours earlier than theretofore, and the improvement will shortly
be extended to Hampstead, Highgate, Stoke Newington, and many
other places about equally distant from the Post Office, if the
Treasury sanction the small increase of expense necessary. The
measure will be a step towards the more perfect plan which I
attempted to carry out more than four years ago, but which I
was obliged to abandon for the time in consequence of Smith's
objections.
^'•January 31st, i8j2. — The further improvement in the suburban
deliveries commenced this morning. At my house [Hampstead] the
general post letters were delivered just before nine o'clock, instead
of, as heretofore, about half-past eleven."
The hour of morning delivery has now, for many years, been as
early as eight. This acceleration by three hours and a-half in the
principal delivery of the day, especially to the large class resident in
1851-4] NUMBER OF LETTERS. 259
the suburbs of London, whose occupations require that they shall
leave home by nine or ten o'clock in the morning, is obviously very
important. In many cases it makes the difference of a day in their
ability to reply.
Facilities for Posting.
Up to this time pillar-boxes were unknown in England,* though
already in use not only in France, where they were an old institution,
but also in some of the principal towns of Germany, and even in the
villages of the Channel Islands.
''^January 8fh, 18^2. — We had a conversation on the subject of
street letter-boxes, when I found that the Postmaster-General was
not disinclined to a trial of them in the great thoroughfares of
London."
Postal convenience at railway stations was also still unknown.
" February ijth. — The Postmaster-General has sanctioned a
measure of mine which, I expect, will have the effect of converting
the railway stations in all the larger towns into gratuitous receiving
offices."
It was still, however, some time before the plan was carried into
effect.
NUMBER OF LETTERS.
The following entries show the progressive increase of letters
during this period : —
^'■January igth, i8j2. — The number of letters which passed
through the London Office last week is the greatest on record,
being 2,597,000 general post, and 850,000 district post letters; in
all, 3,447,000, or considerably more than twice the number under
the old system for the whole kingdom. It is remarkable that the
London general post letters, v/hich increased to the extent of about
200,000 a week soon after the opening of the Exhibition [the Great
Exhibition of 185 1] continue now that it is closed to be as numerous
as ever.
^^ January 20th, iSjj. — The usual annual account of letters gives
379^ millions for the year 1852, or an increase of 19^ millions
on the previous year. The number is exactly five times as great as
before reduction. . . . The letters have for the last three 01
four months increased very rapidly (one of the many signs of
prosperity); the last return (for the week ending 21st December)
showed an increase of more than 400,000 in the letters passing
* See Vol. I., p. 417.— Ed,
S 2
260 LIFE OF SIR ROWLAND HILL. [1851-4
weekly through London ; and on Monday morning last Bokenham
tells me that the number of letters which passed through his office
was greater than in any previous Monday by 40,000.
''^January gth^ J^^SS- — The number of letters delivered in the
United Kingdom last year was 443^ millions, showing an increase
on 1853 of 32^ millions; the largest increase since 1840, the first
year of the reduced rates. This great increase is, I think, mainly
owing to the extension of rural distribution. In the course of the
year, I believe, we have opened more than five hundred offices."
This large increase of correspondence by the admission of the
rural districts to the postal system reminded me of a remark which
I had heard from my father many years before, viz., that the result
of the first census, while it disappointed expectation as to the
population of the towns, exceeded it as to that of the whole
country; the rural districts proving to be better inhabited than
•had been supposed.
Occasional Pressure.
The following entry gives a specimen of the remarkable con-
tingencies to which the Post Office was then liable, and for which
therefore it had always to stand prepared. By improved arrange-
ments the difficulty has in great measure been obviated.
'■'•July 4th, i8s3' — On Saturday the despatch of the night mails
was three-quarters of an hour late ; this was caused by the arrival in
the course of the day of heavy mails from the following places, viz.,
the United States, the West Indies, the East Indies, Australia vid,
Singapore, and Australia via the Cape. The total number of letters,
including inland, which reached the General Post Office that day,
was 458,000, of which 212,000 (chiefly Foreign and Colonial) were
unpaid. It was with the greatest difficulty that the work was got
through at all"
Increased Honesty.
I need not say that I made the following record with great
satisfaction : —
^'•July 8lh, i8s3. — A recent return to Parliament of the number
and cost of prosecutions [for Post Office offences] from 1848 to 1852
inclusive shows an enormous decrease, nearly, I think, in the ratio of
three to one ; this very satisfactory result is, I believe, mainly owing
to the improved arrangements in the Money Order Office."
1851-4] TITUS GATES. 261
Titus Oates.
One of my letters of this period refers to a curious document,
discovered some time before amongst the records of the Post Office,
by which it appears that the infamous Titus Oates received, after the
Revolution, by way of recompense, it may be supposed, for the
tremendous flagellation he had undergone a few years before, and
certainly on recommendation from the House of Commons, a
pension of £2>^o per annum, charged on the revenues of the Post
Office. Of this document, when first discovered, I had sent a copy
to Lord Macaulay, by whom it is noticed, though slightly, in his
account of the period."* The document, curious in itself, is too long
for insertion, but the following are extracts : —
"We [William the Third] for divers good causes and consideracons
Us hereunto moveing . . . Have given and granted by these
presents . . . unto Titus Oates Doctor in Divinity his Executors
Administrators and Assignes one Annuity or yearly pencon of Three
hundred pounds of lawfull English money . . . payable out of
Our Revenues ... of the General Letter Office or Post office
. . . for the term of ninety-nine years . . . if he the said Titus
Oates and Rebecah his wife or either of them shall soe long live."
Funeral of the Duke of Wellington.
^^ November 22nd., 18^2. — The returns for the last week show that
the funeral of the Duke of Wellington on the i8th reduced the
letters despatched from London by the evening mails of that day by
about 100,000. The next day's mails were probably increased by
about 10,000."
* Macaulay's "History of England," Vol. v., p. 16 (edition in eight volumes.)
—Ed.
262 LIFE OF SIR ROWLAND HILL. [1854
CHAPTER XXIV.
SOLE SECRETARYSHIP FIRST ANNUAL REPORT I 854.
PROGRESS OF IMPROVEMENT, 1 85 5-59.
The statement which will be found on a subsequent
page relative to improvements in hand during the last
month of 1854, shows, in some measure, the increased
progress consequent on the important change effected
within the year. Command of the secretary's staff —
many of them able officers — enabled me more rapidly
to devise and mature measures of improvement, relieved
me, to a great extent, from the necessity of dealing
with details and from the toil of throwing my concep-
tions into the form of well-considered and elaborate
minutes, and allowed me, when due authorization had
been obtained, to carry them out without impediment
or loss of time, or over-watchful care against the intro-
duction of some thwarting modification. Provided
only I could obtain the approval of the Postmaster-
General, and, where needful, of the Treasury, my course
henceforth would be uninterrupted so long as health
of body and mind should be vouchsafed for its con-
tinuance. I did not however, expect, though such
a notion seemed to be very common abroad, that
the approval of the Postmaster-General and the
sanction of the Treasury were to be had for the
mere asking. These authorities frequently have views
1854] lORD CANNING. 263
of their own, and, though they naturally pay much
attention to the advice of their highest permanent
officers, nevertheless they occasionally delay or modify
action, and sometimes, though very rarely, exercise
their absolute veto. All who had the pleasure of
knowing Lord Canning, the Postmaster-General of the
day, must be aware that he was not a man likely to act
upon advice in great matters without being first con-
vinced of its soundness ; but, at the same time, they
will remember that his great ability, diligence, and
candour, were likely to bring the means of substantial
conviction within his reach. In working under such a
man, though one may be sometimes subjected to delay
or disappointment, there is, nevertheless, much profit,
as the necessity for convincing often leads to closer
investigation and more careful consideration than might,
at first sight, appear necessary, and occasionally tends,
even where measures are perfectly sound in them-
selves, to more careful inquiry as to the best mode of
presenting them in an acceptable form to the public.
I entered now, therefore, upon the most satisfactory
period of my whole official career, that in which the
course of improvement was steadiest, most rapid, and
least chequered. The work of organization, to w^hich
I was now able to give most of my time and attention,
had long been to me of all occupations the least diffi-
cult and the most pleasant ; and perhaps, but for the
effect of past struggles, the course now opening to me
might have continued, though not without some abate-
ment from causes to be mentioned hereafter, unto the
present day.
During such a period personal history naturally
loses most of its Interest. For six years there was
peace in the Post Office, and the history of peace,
though often most important, Is almost proverbially
264 LIFE OF SIR ROWLAND HILL. [1854
uninteresting. Quitting, therefore, for a time, that which
more nearly appertains to myself, I proceed at once to
describe the improvements effected or attempted within
the period.
ARRANGEMENT OF SECRETARIAL DUTIES.
The private journal from which I have drawn so
largely in narrating the occurrences of my official career
was suspended soon after my appointment as sole
secretary, partly because I now felt myself relieved
from the fear of that antagonism which had rendered
exact knowledge of past occurrences a matter of painful
necessity, partly because I was no longer obliged to
build up and maintain a claim for promotion, and partly
because the full liberty now^ allowed for the furtherance
of reform required on my part undivided attention to
the device and careful consideration of measures, and
of the means of carrying them into effect. Hence-
forward, therefore, I have for some years to depend
mainly upon records of a formal and official character,
and prominent among these stand the Annual Reports
of the Postmaster-General, the first of which relates,
so far as it is special, to the year in which I attained
my final position. It describes, therefore, occurrences
which partly preceded, partly followed, that change.
Much, however, in this First Report is naturally of a
more general character.
I must premise, that one of my earliest steps on
becoming sole secretary was to arrange for the meeting
of the chief secretary (myself) and the two assistant-
secretaries (Mr. Tilley and my brother) in frequent
conference, for the consideration of measures in con-
templation or in progress, and also of such suggestions
on any subject as any one of the three might offer.
l8S4] THE ASSISTANT-SECRETARIES. 265
This provision proved to be exceedingly useful. Mr.
Tilley, who had been between thirty and forty years in
the department, and had made good use of his oppor-
tunities, was always ready to furnish such information
relative to details as occasion might require ; while my
brother, who had, for seventeen years, been engaged in
duties of a higher order and greater difficulty than those
now devolving upon him, brought with him a mastery of
general principles, a power of origination, and a habit of
constantly striving for improvement, which gave him
special fitness for the duty to which, indeed, he was
more especially appointed, that of aiding me in the
work of amelioration. This conference continued its
sittings during the whole of my secretaryship ; and I
felt much concern when I learnt that on my withdrawal
it came to an end.
In the division of duties between the assistant-secre-
taries, I was guided by my knowledge of their respective
powers, as well as by a reference to the speciality
of my brother's appointment. Whatever departments
required to be efficiently conducted with but mode-
rate change in their arrangements were committed
to the charge of Mr. Tilley, while those which seemed
most susceptible of great improvement, with the ex-
ception of such as I retained in my own hands, were
given in charge to my brother. The principal of these
were the Money Order Department, already mentioned,
the mail conveyance by land and by sea, and the Foreign
and Colonial Department generally, including, of course,
conventions with foreign countries. I need scarcely
add, however, that I exercised a general control over
the whole; and as the reader will be but little interested
in knowing whether particular reforms owe their origin
or execution to my brother or myself, I shall, save in a
few more marked cases, sink individuality and speak
266 LIFE OF SIR ROWLAND HILL. [1854
only of joint action. I wish, however to state here my
conviction that without my brother's able and zealous
assistance, the full reform of the Post Office would
not and could not have been successfully accom-
plished.
The heads of departments — the immediate subor-
dinates of the secretaries — were, for the most part,
men whose selection did credit to my predecessor,
Colonel Maberly, on whose recommendation they had
been appointed. They were, in short, an able staff
of officers. I took advantage of their ability to make
what proved a valuable change in their mode of pro-
ceeding ; for whereas the practice had been for these
officers simply to select the cases requiring the judg-
ment of the secretary, and to await his instructions
before writing their minutes thereon, I gradually
induced them to come prepared with an opinion of
their own, which might serve in a measure for my
guidance. This soon led to a further Improvement;
for, as the most convenient way of giving such
opinion clearly was to throw it into the form of a
minute, it became not uncommon, at least in ordinary
cases, to draw the minutes, even before any reference
to me. This arrangement not only saved me much
valuable time, but also procured for the matters in
question a much closer investigation, and more careful
consideration from those whose position was most
advantageous for the task, than could be obtained
without the responsibility pertaining to men called on
to advise.
The Annual Reports already mentioned were in-
tended to supply such information to the public as
might tend to prevent misapprehension and avert com-
plaint, and at the same time to describe the course of
improvement.
i8S4] ANNUAL REPORTS. 267
Construction of Repoj^ts.
The Reports themselves, though always perused and
often curtailed or otherwise modified by the Postmaster-
General, were, from the beginning to the close of my
secretaryship, substantially the work of my brother,
with whom indeed the plan originated, being but the
application to the Post Office of a practice which he
had very fully maintained during sixteen years as an
Inspector of Prisons. It must be observed that the
surveyors and heads of departments were called on to
supply the necessary materials by reporting each on his
own division of the service. This arrangement
obviously supplied an additional motive for exertion,
and more especially for bringing all matters in hand to
a speedy completion. It may be added that in the
year 1856, that is to say within two years from our first
issue, a letter was addressed by the Treasury to the
other departments of the public service, calling atten-
tion to the Post Office Reports, and inviting similar
reports from them, and that in the following year there
appeared a First Annual Report from the Board
of Customs, and from the Commissioners of Inland
Revenue, each containing a mass of valuable infor-
mation.
RATE OF IMPROVEMENT.
The following passage in the First Report throws
light on the rates of improvement : —
" On the first day of every month a report is laid before the
Postmaster-General, showing the principal improvements in hand,
and the stage at which each has arrived. The latest of these reports
(which is of the usual length) records one hundred and eighty-three
measures, in various stages of progress, or completed, during the
month of December, 1854. Minor improvements, such as ex-
tension of rural posts, &c., are not noticed in these reports."
268 LIFE OF SIR ROWLAND HILL. [1855-9
BUILDING.
At various towns correspondence having far out-
grown the space provided for deaHng with it, existing
offices were enlarged or new offices erected. Though,
at times, there was more or less of contest with
influential corporations, naturally inclined to adorn
their respective towns at the national expense, yet,
so long as the matter was left in our hands, we were
able, upon the whole, to effect these changes at
moderate cost.
A far larger outlay than was involved in all these
provincial erections and enlargements, however lavishly
made, had already been staved off by my brother.
He learning, soon after his appointment to the depart-
ment, that there was a great demand for room at the
chief office (a building originally erected with far
more regard to outward appearance than inward con-
venience, as w^as found out as work increased), and
that the purchase of Smithfield had been suggested,
together with the erection of an entirely new building,
examined the present office from the roof to the base-
ment. He found several rooms filled with old and
useless papers, and one large apartment, in the im-
mediate neighbourhood of others where clerks were
working, employed as a laundry ; while for extin-
guishing fire, of which the risk was thus thoughtlessly
incurred, there was not then in the whole building any
provision whatever. He also found a great deal of
unoccupied space available for the construction of
large additional rooms. With the assistance of Mr.
Gould, the intelligent clerk of the works, he recom-
mended alterations which, being carried into effect,
greatly added to the capacity of the office. While the
danger of fire was diminished, provision was made
1855-9] BOARD OF WORKS. 269
against its occurrence by the erection of tanks on the
roof, with a provision of pipes, cocks, hose, and
buckets, in different parts of the building, and by
appointing firemen to be on duty, by relays, through-
out the day and night. In short, the improvement in
the building was so effectual, that when I resigned my
post, more than twelve years afterwards, there ap-
peared every reason to hope, especially considering
the relief afforded by the district offices, that the
erection of a new chief office might be indefinitely
postponed; though I learn now (1868) that such
expectation is disappointed, and that land in the
immediate neighbourhood has actually been purchased
as an additional site.
Long before my resignation, however, a change had
been made, the benefit of which I have never been able
to discover, — the construction and alteration of Post
Office buildings being transferred by the Treasury,
in the year 1858, from the Post Office to the Board
of Works. I attempted to obtain a reversal of this
order, knowing that the change by no means tended
to economy ; and, in support of my view, I produced
the following striking contrast. A new post office had
lately been erected at Brighton, the cost, excluding a
very moderate sum expended in fitting up a portion of
it as a residence, being no more than ^1,600. A
similar erection had now to be made at Dundee ;
and as the correspondence of this town is not more
than about half that of Brighton, the least to be
expected was that the cost here should be within the
cost there ; instead of which, the estimate sent in by
the Board of Works raised it to four- or five-fold the
amount ; nor could all the remonstrance I made,
and I was not sparing in my representations, bring it
lower than ;^5,7oo. My general pleading availed no
2/0 LIFE OF SIR ROWLAND HILL. [1855-9
more than my special remonstrance, and the duty in
question is still attached to the Board of Works, with
what aesthetic advantages I cannot pretend to say, but
certainly at a greatly increased expense.
FREE DELIVERY.
Free delivery was rapidly extending throughout the
United Kingdom. At the present day (1868) the
work is so far advanced that to many readers the very
term ''free delivery" must have lost its significance.
Formerly, to every office there were limits, sometimes
narrow ones, beyond which delivery was either not
made at all, or made only at an additional charge,
generally of one penny per letter, an arrangement
nowise interfered with by the simple establishment of
penny postage. During the period now under con-
sideration, however, in addition to much previously
done, this immunity was extended to several thousand
places, without counting a widening of range or other
improvement at places where it already existed in an
imperfect state. In short, by the end of this period
free delivery was extended so far as to include ninety-
three per cent, of the whole correspondence.^
LONDON DELIVERY.
While due attention was thus paid to the pro-
vinces, the department did not neglect the interests
of London, whose population is one-tenth, and whose
correspondence is even one-fourth of that of the
United Kingdom. Much as had already been done
in accelerating the delivery of letters coming into the
district, we saw that additional improvements might be
« ((
Sixth Report,' p. lo.
1855-9] LONDON DISTRICT DELIVERY. 2/1
made to carry this acceleration still further. As early
as January, 1856, a hope was expressed, in the Report
on the previous year, that the first delivery of the day
throughout the metropolis might eventually be com-
pleted by nine a.m.,'" instead of eleven, or even later.
To effect this, however, and no less to obtain rapid
intercommunication between the different parts of the
metropolis, required changes so complicated, that their
details could not be set forth without w^earying the
reader. At the same time, the greatest caution and
foresight were required to prevent derangement in
transition ; and this, combined with other difficulties,
greatly delayed the completion of the plan. Briefly
stated, the changes involved were as follows ; and I
may remark that they are almost identical with those
proposed in my evidence before the Post Office Com-
missioners in 1837, already mentioned in this narrative.
We had to unite the two corps of letter-carriers (the
impracticability of which, under divided authority, had
so long delayed the whole measure t) ; to rearrange
their "walks;" to divide London into districts, each
to be treated in some respects as a separate town ;
to procure suitable buildings for district offices, or,
failing this, to erect such buildings, first obtaining
proper sites (no easy matter) ; to adopt a new
plan of sorting at the chief office ; and lastly, to
provide for the sorting of mails according to the new
districts before reaching London.;]: That everything
might be done with the utmost circumspection, I
nominated a committee of officers to consider the
details involved in the necessary changes, which com-
mittee made a very elaborate and able Report. § In
* "Second Report," p. lo. f See Vol. ii., p. lOO. ij: "Second Report," p. lO.
§ "Second Report," pp. 9, 41.
2/2 LIFE OF SIR ROWLAND HILL. [1855-9
about three years from the first positive movement the
district system, though still imperfect, was in some
sort established throughout. The beneficial effect
had already distinctly appeared in the augmented
rate of increase in the number of district letters ; the
annual increment rising from somewhat less than a
million and a half to somewhat more than six millions
and a quarter.^ Early delivery, meantime, so far
advanced as to bring the completion of the first round
of the day nearly to the point aimed at, viz., 9 a.m.t
The number of deliveries, too, was raised to ten, and
communication within the whole suburban district
rendered much more frequent and rapid. J These
improvements had received some aid from the public
in the multiplication of street-door boxes, § and yet
more in the use in addresses of initial letters indicating
districts, || while the Metropolitan Board of Works also
had somewhat amended the nomenclature of streets
and the numbering of houses ;1^ but on all three
points very much remained then, and, I must add,
remains still, to be done.
Shortly afterwards a similar system was applied to
Liverpool, by which means not only the deliveries
were much improved, but the cost of erecting a new
chief office was avoided."^ ^
* "Fifth Report," p. 9. + "Fourth Report," p. 8.
t "Third Report," p. 5 ; "Fourth Report," p. 9 ; " Sixth Report," p. 9.
§ The following extract from the "Industrial History of Birmingham"
supplies some evidence on this point : —
"The introduction of penny postage by Rowland Hill operated on this branch
of trade materially [Birmingham manufactures in brass]. How it did so is strange
but true. Immediately on its coming into effect came the demand for letter-
weighing machines, which were made in immense quantities ; and letter-box
plates were introduced, made, and continue to be made, in very considerable
numbers."
U "Sixth Report," p. 9. 1 "Fourth Report," p. 10.
* * It appears that the district system is now (1869) introduced into Calcutta.
See "Greater Britain," by Sir C. Dilke, Vol. ir., p. 263. (Second Edition).
1855-9] ACCELERATION OF MAILS. 273
RAILWAY SERVICE.
Acceleration of Mails.
While these important improvements were going
forward within the London district, measures were
also in steady progress for improved communication
w^ith all parts of the United Kingdom, partly by the
extended use of day mails, partly by an acceleration
of speed, and partly by measures for securing greater
punctuality. For the further attainment of the latter
object, attempts were again made to induce the com-
panies to enter into engagements by which they and
the Post Office should be mutually bound to penalties
in case of unpunctuality, coupled with rewards to
the companies (though, of course, not to the Post
Ofhce) for punctual performance.''' In the year 1855
one company, viz., the North British, accepted this
proposal, and the beneficial effect soon showed itself,
the instances of irregularity being brought down in
one half year from a hundred and twelve to nine,
while the company received within the same time
;!^400 in the way of reward. t Notwithstanding this
result, however, the Post Office never succeeded in
inducing the railway companies generally to agree to
the adoption of the plan.
After awhile, nevertheless, we prevailed on the
companies conveying the night mail between London
and Edinburgh to limit the ordinary traffic of the
mail trains, and at the same time to effect a material
acceleration. \ Mainly by these means, the interval
between London, on the one hand, and Edinburgh
and Glasgow on the other — previously reduced from
• "Second Report," p. 12. t "Third Report," p, 7.
X "Fifth Report," p. 11.
VOL. II. T
2/4 LIFE OF SIR ROWLAND HILL. [1855-9
time to time — was brought down to less than eleven
hours ; and this, with other aids, enabled the depart-
ment to deliver the letters at these Important cities
before business hours In the morning, and to despatch
the return malls after business hours In the evening.
To effect this improvement we had to make an
additional payment of about ;^i 5,000 a year to the
railway companies alone ; but the benefit was so great
to Edinburgh and Glasgow — Indeed to the whole of
Scotland — that we did not grudge the outlay.
I cannot say so much for another acceleration
effected during this period, viz., that of the mails
between London and Dublin ; not that this was less
important, but that the annual expense entailed by the
change is every way greatly in excess. The object
was that the night and day mails should reach Dublin,
the one in time for the first delivery of the day and for
despatch onwards by the Dublin day mail, the other
in time for delivery the same night and for despatch
onwards by the Dublin night mail ; and in order that
these operations might be regular, it was obviously
necessary that there should be a margin of time at
Dublin to allow for occasional late arrival there. In
1853 a committee of the House of Commons had
been appointed to report upon the best means of
improving the service In question. The evidence
of Captain Hulsh and other authorities connected
with the existing service was to the effect that It
might be greatly accelerated, and that at a not
very immoderate addition to the actual cost. In con-
sequence, the committee reported In favour of the
measure,"^ and Government decided to give effect to
their recommendation ; but, when negotiations were
commenced, the companies concerned, disregarding
* 1853, No. 747.
I85S-9] IRISH MAILS. 275
their own evidence, demanded at once more time for
the trip and a higher rate of remuneration. I strongly
urged resistance to both demands, and as the Post-
master-General backed my views, I have little doubt
that, had the negotiations been left with the Post
Office, the quicker and less costly service would have
been secured. Unfortunately, the Treasury had taken
the matter Into Its own hands, and we were overruled ;
so that for Insufficient advantages the country has to
pay an annual subsidy of upwards of ;^ 100, 000, in
addition to the cost — necessary, however, on either
plan — of provision for sorting the letters both on the
railway and on board the mail steamers. Unfor-
tunately, too, unpunctuality is not so rare as might
be desired, the appointed penalties having been
suspended on the ground of Insufficient pier accom-
modation at Holyhead. Still, with every drawback,
the Improvement was Important, reducing the ordinary
time of the journey to eleven hours and a half, and
obtaining, so far as time was duly kept, all or nearly
all the advantages aimed at — advantages extending
even to Irish letters for the continental malls."^ The
following extract from the Tenth Annual Report,
exemplifies the benefit of the change : —
" Thus the period required for the transmission of a letter from
London to Cork, and for the receipt of a reply, has been shortened
in all cases by half a day, and in the great majority of cases by
more than a day." f
General Contracts.
During this period, also, many additional companies
entered Into general contracts, such as have already
been spoken of ; binding themselves, for a fixed sum
* " Seventh Annual Report of the Postmaster-General," p. 7.
+ " Seventh Annual Report of the Postmaster-General," p. 18.
T 2
276 LIFE OF SIR ROWLAND HILL. [i855-9
per annum, not only to perform certain specified
services at appointed hours and at a given speed,
but to place all their trains, without exception, at the
service of the department.
Need of Legislation.
Nevertheless, all that we could effect as respects
railway conveyance of the mails left, and I must add
still leaves, much to be desired ; the law being, to
this day, in such a state as is exceedingly injurious
not only to public convenience and to economy in
the Post Office, but, as I conscientiously believe, to
the true interests of the companies themselves. The
following instances may serve for illustration : —
Application was made to the Post Office for a
day mail to Alton ; and the concession was offered
on condition that the London and South Western
Company would consent, according to a practice
established on some other lines, to carry tHe bag
at the ordinary parcel rate, the Post Office under-
taking (contrary to the usual practice in respect of
parcels) to convey it to and from the stations. Our
offer could hardly be considered unreasonable, seeing
that the Post Office, as compared with an ordinary
customer, would have to pay equally high for less
service and for regular instead of occasional custom.
The offer, however, was refused ; the Post Office had
no power to enforce the demand ; and, as the cor-
respondence would not justify the expense of a
regular mail train, the desired convenience was
delayed for years ; the company thereby losing an
increase to its parcel traffic, every penny paid for
which would, in effect, have been clear profit.
In the year 1856, I received an application from Sir
1855-9] THE POST OFFICE AND THE RAILWAYS. 2//
George Cornewall Lewis, then Chancellor of the Ex-
chequer, for such an acceleration of the mail to Hereford
as would enable letters to reach Kington (Radnor-
shire), near which he resided, In time for an early
morning delivery. As the readiest means of effecting
this was by the use of the Gloucester and Hereford
Railway, I applied to the company to know on what
terms they would perform the duty, the distance upon
their line being twenty-three miles. The answer was
a very heavy demand (according to my recollection,
;^3,ooo per annum) ; the reason given for this
enormous charge being that the line, which was
ordinarily closed during the night, would have to
be kept open for the special service. Though Sir
Cornewall Lewis forbore to urge a demand involving
so large a sacrifice, I could not but desire to attain
the end, if practicable, knowing how inconvenient it
must be for important official correspondence to be
delayed. Taking advantage, therefore, of the clear-
ness of the line by night, I proposed that the Post
Office should itself run a train (as by law any one
is entitled to do), paying, however, the appointed tolls,
though legally exempted therefrom. This, however,
was obviously Impracticable without supplies of coal
and water, and standing room for the engine and
carriage, which the company alone had the means
of furnishing; and for these I offered to pay according
to arbitration. This offer the company absolutely
declined, though, as a further inducement, I had
included In It the tender to the company of a carriage
for passengers. Other means being sought for, it was
at length suggested that Kington might be reached
in sufficient time by another route. If the Shrewsbury
and Hereford Company would allow the use of their
line on moderate terms ; and, this company agreeing
2/8 LIFE OF SIR ROWLAND HILL. [1855-9
to perform the duty for ;^iooo a year, the very
circuitous route via Shrewsbury was adopted, and
is still followed ; the longer route involving, however,
no inconvenience, as the conveyance is effected in the
night.
Again, the importance of some definite rule of
charge for specific duty, even as a means of facili-
tating improvement, is shown by reference to the
multiplicity of contracts sometimes requiring to be
made or modified before a change can be completed.
The following is from the Report of 1859 : —
" The great number of arrangements still necessary for the con-
veyance of letters to long distances, notwithstanding the length of
many of the railways for which a single contract suffices, is shown by
the fact, that for the transmission of a letter from Land's End to
John O'Groat's — exclusive of engagements with rural messengers,
and of arrangements for the conveyance of mail-bags between
railway stations and post-offices — twenty-one separate contracts are
required."*
Conciliatory Devices — Loans.
In my anxiety to place our relations with the railway
companies on a satisfactory footing, and amidst doubt
as to success in any attempt to procure efficient legis-
lation on the subject, I devised, in the beginning of
1857, what I hoped might prove a means of winning
from the companies that which, in spite of what I
believed and still believe to be to their true interests,
they have almost all refused to concede. My plan was
that Government should, on ample security and to a
limited extent, advance loans, on the terms on which it
could itself borrow, to such companies as were willing
to adopt a reasonable tariff of charge for postal services.
This arrangement, while costing in effect nothing to
♦ "Fifth Report," p. 12.
1855-9] RAILWAYS — GOVERNMENT LOANS. 2/9
Government, would enable the companies to borrow at
a rate much lower than ordinary. As I still consider
this suggestion important, I give my memorandum on
the subject at length in the Appendix (J). I may state
here that I proposed to make the arrangement termi-
nable at the end of three years, and that I hoped to
reduce our annual payments for railway service by
about ^250,000. An inquiry from the Duke of
Argyll, then Postmaster-General, led me to add a
representation, setting forth strong additional reasons
for seeking to obtain, of course on equitable terms,
unlimited use of the railways. The following is the
most important passage : —
" I feel assured that if my plan of advances to the railway com-
panies were adopted, there would be no financial difficulty, either in
using, more or less, every railway now existing, or which may be here-
after constructed, or in extending the delivery of letters to every
house in the United Kingdom."
My memorandum was sent by the Duke of Argyll
to the Treasury, with a somewhat guarded recommen-
dation that it should be favourably considered. By his
permission, I also laid it before Mr. Hutchinson, chair-
man of the Stock Exchange, who, with some valuable
recommendations as to the best mode of giving it
effect, expressed his entire approbation of the plan.
This being reported in a second memorandum, the
whole matter was referred by the Treasury to Sir
Alexander Spearman, though with what result I do not
know. Meanwhile His Grace suggested that I should
obtain also the opinion of Mr. Gladstone, who, it must
be remembered, was not then in the Government,
having seceded on a question relative to the Russian
war ; and on this advice, with the ready permission of
Sir G. Cornewall Lewis, Mr. Gladstone's successor in
280 LIFE OF SIR ROWLAND HILL. [1855-9
office, I was only too happy to act. The result — which,
however, I first communicated to the Chancellor of the
Exchequer — I subsequently stated in the following letter
to the Postmaster-General. The reader will here see
something of the practical difficulties which even
Government, after giving its approbation to a measure,
has to apprehend in carrying it, however cautiously,
through Parliament : —
" February 23rd, 1857.
My dear Lord Duke, — Mr. Gladstone is of opinion that the
Post Office interests in connection with the railways have been
greatly neglected by the Legislature; that the Government should,
if possible, obtain possession of the railways, when all difficulty
would, of course, cease ; that this might have been done seven or
eight years ago, but that now it would be very difficult, and that some
other course must in all probability be resorted to.
" He likes my plan (though inferior, as being less direct than the
other), but considers it too difficult a piece of legislation for Parlia-
ment as matters now stand, and advises that, with the consent of the
Treasury, we should endeavour to make the arrangement with some
one company subject to the confirmation by Parliament, which, for a
single bargain, might, he thinks, be counted upon ; and that having
done this we should, if the results prove satisfactory, apply to Par-
liament for power to deal with other companies.
" He also thinks well of referring the whole question, including
the Bill, to a committee of the House of Commons, provided so?ne
able me?nber of the Government can spare time to manage the case ; but
not otherwise.
" Sir George Cornewall Lewis is inclined to the latter alternative ;
but the difficulty will be to spare Mr. Wilson or any other able man
to attend the committee. He spoke of Mr. Lowe, and promised to
consider the whole case.
" Faithfully yours,
''Rowland Hill.
"His Grace the Duke of Argyll."
While this matter remained under consideration at
the Treasury, or, in other words, was forgotten amidst
the demands of more pressing business, another attempt
1855-9] RAIIAVAYS — GOVERNxMENT LOANS. 28 1
was made at general legislation, as will hereafter ap-
pear, but still without success ; and in the beginning of
1858 I again called the Postmaster-General's attention
to the subject. The Chancellor of the Exchequer had
suggested, meantime, that Government, instead of
lending money, as I had originally proposed, or Con-
sols, according to Mr. Hutchinson's judicious modifica-
tion, might yield the necessary aid by giving its
guarantee for loans to be raised by the companies
themselves ; but this suggestion had been condemned
by Mr. Hutchinson, as far less beneficial to the com-
panies, and as raising what w^ould be felt as an injurious
distinction between loan and loan, i.e., guaranteed and
unguaranteed. The matter was now referred by the
Treasury to the Board of Trade, then presided over by
Lord Stanley of Alderley, who called for the opinion
of the Secretary, Mr. Booth, which was in effect ad-
verse. I had also, with permission, consulted Mr.
Locke, the eminent engineer, then M.P. for Honiton ;
who, however, though approving of the principle, de-
manded that it should be carried out to its full extent,
so as not merely to cover ;^30,ooo,ooo, as I had
proposed, but to include loans generally. He also
required a further amalgamation of companies, and
what it may be remembered I had previously urged,
but in vain, viz., the concession to each great company
of a district or territory, into which other companies
should, except in specified contingencies, be forbidden
to intrude. In short, through excessive caution on
the one hand, and excessive demands on the other,
combined with the ordinary dif^culties attending
innovation, nothing was done.
Ten years* have now elapsed since my attempt was
* Written before 187 1. — Ed.
282 LIFE OF SIR ROWLAND HILL. [1855-9
abandoned, but my estimate of Its value remains un-
diminished ; I see no intrinsic difficulty in the plan, no
counterbalancing evil to its benefit, nor any obstacle to
its adoption, but the want of a more general and accu-
rate knowledge on the subject ; for lack of this, sup-
posing my view to be correct, Government has been
and still is constantly expending a quarter of a million
per annum more than necessary, the railway companies
are deprived of a valuable relief, and the postal service
is cramped to a degree seriously affecting the interests
of the public at large.
Attempts to procure Legislation.
My attempt in the same year (1857) to obtain satis-
factory legislation was not more successful than my
previous efforts. The bill was prepared with every just
consideration for railway interests, which, indeed, I was
little likely to neglect, but was introduced too late in the
session to give it any chance of passing against the
opposition which, to my great disappointment, it en-
countered.^
Two years later, thinking I had found a favourable
conjuncture, I proposed a measure on new terms, which
I hoped would prove more acceptable. A bill being
drawn accordingly at the Post Office, with the sanction
of the Treasury, I hoped that it would be introduced
early in the session of i860; but before the time
arrived, my increasing illness took so serious a form
that many months elapsed before I was able to
do work of any kind ; and, in short, my direct
attempts to obtain railway legislation here came to
an end.
* "Fourth Annual Report," p. 13. The bill in exlenso, with explanatory
remarks thereon, will be found at p. 46 of the same report.
1855-9] GOVERNMENT PURCHASE OF RAILWAYS. 283
To what form the relation between the Post Office
and the railways will eventually be brought, by legisla-
tion or otherwise, must for the present remain matter
of conjecture. The purchase of the whole railway
system by the State has of late been much talked of;
and, of course, if this should be effected, all such legis-
lation as I sought to procure would be superseded ;
but the difficulties to be surmounted are very great.
Reference has been made to a Royal Commission on
Railways, of which I was a member. This was
appointed in 1865, and I joined it at the earnest request
of Mr. Gladstone. Though unable, through the state
of my health, to attend all the meetings, I was careful
to examine the report of all such evidence as I did not
hear, and both evidence and discussion confirmed the
opinions I had previously formed on the subject.
These had in the main been put forth some time before
by my brother Frederic, who also frequently discussed
them with me in conversation, and finally gave them
concise but distinct expression in his evidence before
the commission. I may add that our joint view was
supported by evidence from Mr. Edward Page, In-
spector-General of Mails, and Mr. Gregory, C.E., the
Arbitrator for the Post Office, and afterwards President
of the Society of Civil Engineers.
Adopting the suggestion of Government purchase
(originally made, I believe by Mr. Gait, as early as the
year 1844), but differing from him as to the mode of
proceeding, my brother recommended that the pur-
chase should be made gradually ; and this not by com-
pulsion, save in a few exceptional cases, but by free
covenant between the railway proprietors and the
Government; that the purchase should be effected, not
by any increase of the National Debt, but on some
such arrangement as is now generally adopted when
284 LIFE OF SIR RO\YLAND HILL. [1855 9
one company becomes possessed of the line of another;
lastly, that Government should not attempt to work the
railways itself, but lease them to companies or indi-
viduals on such conditions as would most tend to public
benefit. These views will be found expressed in my
separate Report (for I did not succeed in bringing over
my brother Commissioners to my opinion) at pp. cxii.
and cxxvi.^ Mr. Monsell, M.P. for the county of
Limerick also made a separate report concurring in
great measure with my own. It is foreign to the pur-
pose of this narrative to dwell on the general ad-
vantages that might be expected to follow the great
change in question ; suffice it to repeat that, if effected,
it would put it in the power of the Government to
secure to the Post Office the prompt and unimpeded
command of all railwav facilities, and that on terms
at once equitable in themselves and beneficial to all
parties.
Arbitration with Raihi^ay Com/Sanies.
In the absence of those fixed rules which legislation
alone can establish, frequent recourse is necessarily
had to arbitration ; which, however, is unsatisfactory
in its results, owing, no doubt, chiefly to the difficulty
of procuring an umpire at once sufficiently conversant
with the facts and principles that should form the basis
of judgment, sufficiently unbiassed to deal with them
dispassionately, and at the same time acceptable to the
railway companies. In cases of difference between in-
dividuals and large companies, the public feeling, as
shown by the decision of juries and otherwise, is for
the most part unduly favourable towards individuals ;
and, in like manner, in cases between companies and
* ((
Royal Commission on Railways. Report of the Commissioners, 1867.'
1855-9] TRUE INTERESTS OF RAILWAY COMPANIES. 285
that largest of corporations the State, the feehng is
unduly favourable to the companies ; the more so as
the companies can address ex parte statements to the
public, while even the highest fixed officers in any
Government department are bound by official etiquette
to silence.
Further indication as to the true interest of railway
companies in relation to the Post Office will be found
in the following passage : — It may be remembered
that I had, when chairman of the Brighton Railway
Company, induced the directors to offer to the Post
Office the almost gratuitous conveyance of an ad-
ditional mail by every train between London and
Brighton not already retained for postal service, and
that this offer had been in part accepted. In the
beginning of 1859, however, I learnt that the com-
pany, then under the chairmanship of Mr. Schuster,
demanded payment for this additional service. Sin-
cerely believing the demand to be contrary to the
company's true interests, I wrote to the chairman in
earnest deprecation. I give the essential part of my
letter : —
"15th February, 1859.
"My dear Sir,
-it -jt ♦ * ♦ ♦
" I trust, however, that you will not lightly disturb the existing
arrangements. You are mistaken as to the motives which induced
the board, at the time I had the honour of being their chairman,
to undertake the conveyance of the mails between London and
Brighton at the present rates of charge. Our motive was not so
much the benefit of the Post Office as that of the railway company ;
and the result of fourteen years' experience clearly establishes, I
think, the policy of the measure.
" Beyond the limits of the London District there is no town in
England which has equal postal facilities with Brighton; and the
board will, I think, on reconsideration, agree with me in opinion
that no inconsiderable part of the ^20,000 a year obtained from the
sale of season tickets is attributable to this cause.
286 LIFE OF SIR ROWLAND HILL. [1855-9
" Any attempt to raise the charge upon us would necessarily lead
to a diminution of service ; and, in this way, the company as well as
the public would suffer.
"As a shareholder, I am anxious on this point. . . ."
The consequence, I am happy to say, was the
abandonment of the demand, and the maintenance of
the previous practice ; which, I understand, remains
unchanged to the present time (1868).
MONEY ORDERS.
The amount annually transmitted, which before the
establishment of penny postage had been less than
one-third of a million, but in the fourteen following
years had risen to nearly ten millions, rose between
1854 and 1859 to more than thirteen millions;^ and
the profit, which had been gradually substituted for a
loss, and had risen by 1854 to somewhat more than
^16,000, rose by the end of 1859 to more than
^29,OOO.t
Obstacles to Economy.
Further economy, to the extent of about ;^iooo
a year, might have been effected by the adoption of
an arrangement prepared by my brother for farming
out what is called ''the window duty" (that Is, the
direct transaction of ordinary post office business with
the public) at the chief money order office, on a plan
already in very general use elsewhere ; but, though
* In 1878-79 the amount was more than twenty-seven millions. This was,
however, a decrease on the preceding year, when the amount had been more than
twenty-nine millions. — "Twenty-fifth Report," p. 45. The profits for 187S-79
were ;!{^39,ooo. In the preceding year, when a much larger business had been
done, they were only ;,^6,400. — "Twenty-fifth Report," p. 21. — Ed.
t "Sixth Report," p. 17.
i855^] CONTRACT WORK. 287
this was recommended to three several Postmasters-
General, its adoption was not obtained."^ Success
would have led to a great extension of the recom-
mendation ; our joint conviction being that all the
duties of postmasters and their subordinates, together
with much other business of the department, might be
most economically and effectually performed under a
system of contracts. At the same time the obstacle
to the change was then, as now, far from inconsider-
able ; the manifest effect being to diminish, in pro-
portion to its extent, the amount of that patronage on
which every Administration counts as a means of
influence. It must not be forgotten, indeed, that the
Liberal Administration under the Earl of Aberdeen
made a very handsome sacrifice of patronage, in re-
lation to the appointment of provincial postmasters ;
and there is ground for believing that this change,
instead of being disliked by Members of Parliament,
had from most a hearty approval ; relieving them as it
did, so far, from the importunities of place-hunting
constituents. At the same time, it must be admitted
that, until there be a more general enlightenment in
the public itself, combined with a more resolute dis-
continuance of everything like corrupt practice, it will
be difficult for any administration, however liberal, to
take those bold steps which alone can put the public
service on a sound footing.
With regard to the economic tendency of the
plan of contracts, I do not think it would be an
over-sanguine estimate to fix the annual saving of
public money to be ultimately derived from its full
* Mr. Frederic Ilill succeeded in the end in getting his plan adopted. It
works very well, I am informed, and has reduced the cost of "the window duty'
by about one-half. — Ed,
288 LIFE OF SIR ROWLAND HILL. [1855-9
adoption and careful administration, in the Post Office
alone, at a quarter of a million sterling.
PACKET SERVICE.
Post Office versus Admiralty.
As the packet service remained during the whole of
this period in the hands of the Admiralty, the action
of the Post Office upon it was necessarily indirect and
limited ; as is strikingly exemplified by the fact that in
the year 1857 the contract with the West Indian
Packet Company was renewed not only without my
knowledge, but without that even of the Postmaster-
General. The inconvenience of such a course appeared
distinctly enough two years later when Mr. Anthony
Trollope, being sent out to the West Indies on other
business, was able, although a landsman, to propose a
scheme of routes for the mail-packet at once more
convenient and more economical than the existing
routes, and, in the opinion of the hydrographer to
the Admiralty, superior to them even in a nautical
point of view. This scheme nevertheless had to
wait long for adoption, because no satisfactory ar-
rangement could be made with the directors of the
company ; and their renewed contract had yet four
years to run."^
Moreover, the omission to introduce Into the re-
newed contract efficient stipulations to secure punc-
tuality led to its natural consequence ; some of the
packets worked by this company, viz., those be-
tween St. Thomas, Colon, and Greytown, being the
least punctual in all the mail-packet service ; while
« i(
Sixth Report," p. 27.
i855-9l MAIL PACKETS. 289
the most punctual were those between Devonport and
the Cape of Good Hope, belonging to the Union
Steamship Company, into whose contract such stipu-
lations had been introduced in their strongest form,
and which in the year 1859 made every one of its
voyages within the appointed time."^
The unwise renewal of the West Indian Mail
Packet contract naturally led to demands for similar
facilities elsewhere. The fact is, as already intimated,
that the West Indian packet service was established
not for postal, but for political purposes, and the term
Royal mail-packets was a misnomer, which, while it
could not blind our neighbours, tended much, as has
already been shown, to mystify ourselves. The chief
effect at this period was that other colonies, less
favoured hitherto, began to put in claims to which,
under the circumstances, it was difficult to reply ;
those of Australia, then rapidly rising in impor-
tance through the discovery of their gold-fields,
naturally taking the lead. In the consideration of
this matter the Post Office was called on to take a
part, and it was at length decided that a monthly
line of steamers In each direction should be maintained,
half the very heavy expense to be defrayed by the
mother country, and the other half by the colonies
conjointly ; the several contributions of these latter
to be proportionate to their respective amounts of
correspondence and the distance performed in their
respective services. South Australia, indeed, refused
at first to bear any part of this expense, save on
conditions which we deemed quite madmissible ; but,
as the Home Government stood firm, resistance was
eventually abandoned.
* "Sixth Report," p. 30.
VOL. IL U
290 LIFE OF SIR ROWLAND HILL. [1855-9
Pana7na route to Australia.
Another controversy relative to the AustraHan
service was as follows : —
About the year 1857 a demand arose in this country
for sending the Australian mails by way of Panama, a
line of steamers across the Pacific having been pro-
jected. The projectors hoped to divert a portion of
the mail service to that route, which of course it be-
came their interest to extol above all others. Their
recommendation was based on two alleged advantages ;
first, that the new route was the shortest, and second,
that its adoption in addition to the existing communi-
cation would turn the monthly mail into a bi-monthly
one. The comparative shortness of the route seemed
to be received by the public as a fact too obvious to
admit of question ; and as it was in connection with
this route that the suggestion of an intermediate mail
was originally made, the two projects became so
associated in the popular mind, that the adoption of
the one seemed essential to the establishment of the
other. Besides the new company, there were other
parties interested in the plan, viz., the colonies of
New Zealand and New South Wales, which, lying
eastward of the other Australian settlements, would,
by the proposed arrangement, receive their mails
earlier than their neighbours ; thus obtaining what-
ever advantage attaches to priority of information.
Whether these colonies urged upon their friends in
England agitation in favour of the new route, I
cannot say. At all events, the demand was strongly
backed at home, some of the newspapers becoming
quite clamorous for the change, the Government being
strongly pressed for immediate action, and all hesi-
tation denounced as imbecility or red-tapism. It
1855-9] POPULAR GEOGRAPHY. 29 1
really seemed as if globes, maps, and gazetteers
were unknown or inaccessible, and common sense
fast asleep. The outcry increasing in volume and
intensity. Government at length expressed its in-
tention to call for tenders. How wide-spread was
the delusion was curiously exemplified by the following
mcident. Happening to meet at the Athenaeum a
friend, who had long held an important office in the
far East, almost on the shores of the Pacific, a man of
great acquirements and extended information,.! was at
once challenged with the inquiry of the day, *' Why do
you not establish an Australian mail by the Panama
route ? " and upon putting the counter-question, *' Why
should we ? " was promptly answered, *' Because it is
the shortest." I proposed that we should forthwith
submit this allegation to the test of measurement, and,
obtaining a piece of string, we repaired to the large
globe in the drawing-room, where a few moments
settled the question. So far as I was able to analyze
the popular error, it consisted mainly in practical
ignorance of the enormous breadth of the Pacific
Ocean.
Of course It was not sufliicient to convince private
friends ; my business being to act upon Government,
which seemed to be upon the point of incurring a very
large and very useless expense. I accordingly wrote
a report on the subject, which, as the project may
some day be revived, I give in the Appendix (K).
This, being backed by Lord Colchester, was sent to
the Treasury, and the plan was given up. A^ line of
steamers across the Pacific was, indeed, afterwards
established by a special company subsidised by the
New Zealand Government, and to this were of
course consigned the mails to New Zealand, and
such other letters, &c., as were specifically directed for
u 2
292 LIB'E OF SIR ROWLAND HILL. [1855-9
conveyance by that route. The enterprise, however,
was the reverse of profitable, and has at length been
abandoned.^
Peninsular and Orie?zlal Company.
It must be added that, in the year 1858, the con-
veyance of the Australian mails by the usual route
was transferred, with no small public benefit, to the
Peninsular and Oriental Company, t by which it
has ever since been well performed, the passage to
Melbourne via Marseilles being brought within fifty
days, while a punctuality is maintained, which, consider-
ing the vast distance to be traversed, is extraordinary.
This remarkable regularity, however, while proceeding
in great measure from the excellent management of
the company, is, in this case, as in several others,
due in part to the gradual introduction of that system
of fines and rewards | to which we so long strove in
vain to induce railway companies to consent.
Indian Mutiny.
It may well be supposed, however, that during the
critical period of the Indian mutiny, when all thoughts
* Even with the great assistance of the railway to California, it is doubtful if
the W^estern Route is the better for any colony except New Zealand. The
advantage of a bi-monthly mail is of course a distinct question.
It is curious how inveterate is the mistake in question. Columbus expected to
reach Cathay more quickly by sailing westward, but was stopped by the American
continent. The projectors of the " Darien Scheme " hoped to enrich themselves
by making their settlement a great entrepot between Europe and the East Indies ;
and Macaulay, in his interesting narrative of the enterprise ("History of
England," Vol. v., p. 200), considers their mistake to consist mainly in the
assumption that Spain would permit a settlement on its territory ; but it seems
not to have occurred to him that, in any event, the scheme was intrinsically
hopeless, seeing that the old route by the Cape of Good Hope, besides avoiding
the cost and delay of transhipment, surpasses the Darien route even in shortness.
(October, 1872).
t "Fifth Report," p. 17. % *' Sixth Report," p. 22.
1855-9] INDIAN MUTINY. 293
were directed to one great end, and when the rapid
conveyance of intelHgence was of the utmost import-
ance, the Post Office, so far from being left unconsulted,
was called on for every effort that could be made.
After careful examination of the packet service as it
stood, we discovered the means of doubling the num-
ber of mails to Calcutta and Madras (then two per
month), with but moderate change of existing arrange-
ments, and at comparatively small additional expense.'"'
I wrote (Sept. 12th, 1857) to the chairman of the
Peninsular and Oriental Company, informing him of our
plan, and inviting him to a conference on the subject.
I also wrote (Sept. i6th) to Mr. Wilson, then Secretary
to the Treasury, to mention what we had done, and to
advise the postponement of all other negotiations for
the same purpose. Little time was lost in the matter,
the company thankfully adopting our recommendation,
and the new arrangement being at once approved by
the Treasury ; and thus was obtained, at the annual
cost of ;^ 1 6,000, a duplication of service, which but
for the expedient employed would scarcely have been
procured at the rate of ;^ 100, 000. Every effort was
also made, even at considerable expense, to shorten
the journey between London and Paris. By the cordial
assistance of the French Post Office, and the zealous
co-operation of the directors of the English and
French railway companies, this was frequently brought
within nine hours ; t no easy matter, perhaps, even
now in 1868, but certainly very difficult in 1857.
The general result of our efforts during the Indian
troubles was briefly stated in a letter to Lord Can-
ning, which I give in the Appendix (L), as it may
now perhaps be considered to derive some historic
« ((
Fourth Report," p. 20. t "Fourth Report," p. 22.
294 LIFE OF SIR ROWLAND HILL. [1855-9
value from the crisis during which it was written, and
the great statesman to whom it was addressed.
ACCELERATION OF NEWS.
In addition to the measures taken for accelerating
the mails, efforts were made to increase, as much as
possible, postal facilities to the public journals. I had
previously made various arrangements for this general
purpose, but the universal demand for early intelligence
at the time of the Indian mutiny led us to seek further
improvement.
The mode of proceeding, when application was made
to me on the subject, was, so far as I remember, for
the managers of the morning journals to send a special
messenger to Marseilles to receive there such part of
the mail as pertained to them. On arriving at Boulogne
the messenger took this on board a steamer specially
hired for the purpose, and immediately upon reaching
Dover handed it over to writers sent down from
London, who returned by a special train, making
their abstracts and extracts by the way. The pro-
ceeding on this side Dover may, for aught I know,
remain unaltered to the present time; but, with some
trouble, I devised and established such an arrange-
ment as dispensed with the special messenger to Mar-
seilles, and that in such a manner as to avoid the delay
which had led to the employment of the special
steamer ; so that, thenceforth, without trouble or ex-
pense to the journalists, their despatches were received
at Dover at least as early as before, the saving to each
paper being, as I was informed by the editor of one, no
less than about ^2,000 per annum.
About the same time also we revived an arrange-
ment, which had fallen into disuse, whereby other
1855-9] CAUSES OF INCREASED EXPENDITURE. 295
foreign correspondence for the newspapers, from what-
ever quarter, might be obtained on application at the
office before any dehvery could be made to the general
public. The only condition required was that the
envelopes used should be of a peculiar tint, so that in
sorting they might easily be selected.
REVENUE AND EXPENDITURE.
Revenue.
Following, as heretofore, that mode of accounting
which for the purpose of comparison it was still neces-
sary to retain, viz,, the one in use at the time when
penny postage was established, the results, in round
numbers, may be briefly stated thus : —
The gross revenue increased from ^2,700,000 in
1854 to ^3,300,000 in 1859; but as the cost of
management increased in the same period from
;^i, 500,000 to somewhat more than ;/^i, 900,000, the
increase in the net revenue was somewhat less than
^200,000.^
Expenditure : Causes of Increase.
As already shown, the chief increase in the cost of
management was referable to the following causes —
increase in the staff, consequent on the great multipli-
cation of correspondence (by that time seven-fold its
original amount) ; increased salaries and allowances ;
the extension and ramification of the postal system
(already affording collection and delivery to almost
every village in the United Kingdom) ; the expense of
* "Parliamentary Return, 1868," No. 215.
296 LIFE OF SIR ROWLAND HILL. [1855-9
increased facilities and conveniences afforded to the
public ; the costly acceleration of the more important
mails ; and, lastly, increase in the charge for mail con-
veyance consequent upon its transfer from mail-coaches
to railway trains. It is obvious that several of these
causes of expenditure have no reference whatever to
Penny Postage, but must have arisen had the old
rates been maintained.
It must be remarked here that the multiplication of
sub-post offices and receiving-houses, implied in what
has just been mentioned, would have been very much
more costly had not the expense been controlled by
established rules based on sound principles. It has
already been shown that the old plan of considering
every case *' according to its merits," to use the official
expression, that is to say, of fixing the salary of A
without ever inquiring how much was paid to B, C, or
D, for equal service, had been to a considerable extent
superseded by fixed scales. But we now went fully
into the matter and brought the system to completion,
thus providing a satisfactory guide available not only
for new offices but also for any increase of duty at
those already established ; an arrangement which re-
moved many anomalies and also saved much valuable
time. The care with which the work was done is
attested by the fact that up to the present time the
scales, so far as I am aware, have undergone little or
no modification, and have even been used for higher
offices than those for which they were originally
intended. Like benefit was derived from a scale pre-
pared, about the same time, for regulating the amount
of security demanded from postmasters according to
the extent and frequency of their opportunities for
defrauding the revenue ; a scale which is, I believe,
still in force.
1855-9] -REVENUE, GROSS AND NET. 297
Predictions Fulfilled,
It may be remembered that, in my evidence before
the Parhamentary Committee of 1838, I expressed a
confident anticipation that, if penny postage were
adopted, the pubHc would, after a while, expend as
much in postage as under the old system, and con-
sequently that the gross revenue would, in the end, be
made good. This anticipation was more than realized
in the year 1851.^
As regards net revenue, I expressed an opinion to
the effect that the great increase of letters necessary
to make good the gross revenue would require an
additional expenditure of about ^300,000 per annum,
and, consequently, that the net revenue would be
reduced by that amount, or to about ;^ 1,300,000 a
year. The actual increase of expenditure, however,
owing to causes already mentioned, far exceeded my
estimate ; consequently the net revenue of the same
year (1851) was only ^i,ii8,ooo,t and it was not till
six years later that it rose to ^1,300, 000. J And
though, as must be obvious to the attentive peruser
of the foregoing pages, these results, but for almost
endless obstructions, would have occurred at a much
earlier date, it was with deep satisfaction that I at
length saw my predictions fulfilled. I may add here
that in the year 1862, the net revenue so far exceeded
any expectation that I had held out as nearly to
equal the largest amount obtained under the old high
rates ; § and that ever since that year it has greatly
exceeded that amount. Of course these comparative
statements are all based on the mode of calculation
* "First Report," p. dZ. t Ibid. % " Fourth Report," p. 44.
§ " Parliamentary Return, 1S68," No. 215.
298 LIFE OF SIR ROWLAND HILL. [1855-9
which was in use at the time when penny postage was
adopted.
When, however, my predictions with regard to
revenue were fulfilled beyond all question, we thought
it would be well, while retaining the old mode of
reckoning for the purpose of showing progress under
the new system as compared with the old, to introduce
a more accurate mode, for the purpose of exhibiting as
nearly as possible, the actual financial results of postal
operations ; and the results thus arrived at were given,
for the first time, in the Report for 1859. By this
changed mode of reckoning, which is set forth in
some detail in its proper place,^ it appears that the
amount to which the Treasury was actually benefited
by the Post Office, though rather less than that arrived
at by the old mode of reckoning, was still more than
^1,100,000. Of course, when comparison with the
past is not in question, the amount thus ascertained is
the one which it is best to take. It may be added
that the substantial part of this revenue, viz.,
about ;^ 1, 000,000, was derived from inland cor-
respondence ; to which, as the reader may remember,
I had always pointed as the main source of actual
income.
STAFF.
Promotion by 3Ierii.
During this period the system of promotion by merit
was brought into full operation. In the three metro-
politan offices, when a vacancy occurred, application
for appointment was open to all ; the respective claims
were carefully compared, and without the admission or
any other consideration whatever, the claim which was
* <(
Sixth Report," pp. 32, zz-
i855^] SIR WILLIAM HAYTER. 299
adjudged to be best carried the day. How strict our
practice was may be shown by the following incident.
To keep our course free from disturbing influence, it
had been laid down that any intercession from without
in favour of individual officers should act, if not in-
juriously, at least not beneficially, on the advancement
of those concerned ; and, as the rule had been sanc-
tioned by the Treasury, it certainly was not from that
quarter that I should have expected its breach. It is
much easier, however, to authorize the establishment
of a rule than to bend old habits in conformity with its
tenour, or even to remember its very existence; and,
not a little to my amusement, I received an interceding
letter from the very Secretary of the Treasury, my
friend Mr. (now Sir William) Hayter. The following
was my reply : —
" 27th December, 1855.
" My dear Hayter, — We really do mean to carry out the
Treasury regulations as to promotion honestly and with an utter
disregard of all conflicting interests, however potent.
" With this view the inclosed circular has been issued, and every
violation of the rule laid down, even though it extend no further
than the suggestion of an application such as that which you have
forwarded, is punished by reprimand and probable degradation.
"Fortunately young 's conduct is so good, especially as
regards the observance of the rules of the office, that I feel justified
in assuming that he is not to blame in the present instance,
but I cannot communicate the application to the Duke, neither
can I allow it to influence any advice I may have to give him.
' I am sure you will concur in these views.
" I am, &c.,
"Rowland Hill.
*« The Right Hon. W. G. Hayter, M.P."
By the transfer to the Post Office of appointment to
all the higher postmasterships, opportunity for promo-
tion was greatly enlarged, and posts formerly bestowed
forpolitical services, now became the rewards of approved
300 LIFE OF SIR ROWLAND HILL. C1855-9
merit. This change obviously involved great improve-
ment in the quality of the persons thus entrusted with
powers and duties of no small importance to the public.
In the provincial offices a corresponding improvement
was, in great measure, secured by delegating the power
of appointing their subordinates, under certain restric-
tions, to the respective postmasters; who, being them-
selves responsible for the good working of their offices,
w^ere naturally led to such selection as w^ould best
conduce to that end. This delegation, so far as
related to clerks, was made, as already mentioned, on
the recommendation of the Civil Service Commis-
sioners ; and, the trust being satisfactorily exercised,
was subsequently extended to the appointment of
letter-carriers also.
Of the inconveniences arising from confining ad-
mission to the service to candidates passing the Civil
Service examinations^ of which I have already spoken,
some evidence is given by the following extract from a
Report of Mr. Abbott, secretary to the Post Office in
Scotland : —
" Considering the different duties of the account, the secretary's,
and the sorting branches, I am inclined to believe that the examination
should have more special reference to the vacancy the candidate is to
fill than to his general knowledge on certain subjects proposed for all
in the same class ; more especially as regards persons nominated
to the sorting office, where manual dexterity, quick sight, and
physical activity, are more valuable than mere educational acquire-
ments."*
But, whatever might be the amount of inconvenience
that in the first appointment arose from neglect of such
criteria, the system of promotion by merit, being regu-
lated entirely by reference to official services, was
found to work exceedingly well. From the different
* <<
Third Report," p. 28.
1855-9] PROMOTION BY MERIT. 3OI
departments of the metropolitan offices, and from the
provincial surveyors, the reports of its operation were
almost uniformly satisfactory. Officers were found to
take more personal interest in their duties, to do more
work without augmentation of force, to make up in
some degree by additional zeal for the increased yearly
holiday that was granted them, and to discharge their
duties with more cheerfulness and spirit, knowing that
good service would bring eventual reward/'" In short,
almost without exception, good conduct was reported
on all sides.
From Sir Charles Trevelyan, one of the Commis-
sioners whose recommendation had led the Treasury
to adopt this beneficial change of system, I received
the following letter. The italics are the writer's : —
"Treasury, 26th March, 1856.
" My dear Mr. Hill, — The good fruits of improvement de-
scribed in the Second Annual Report of the Postmaster-General, and
especially in the section headed ' Staff of Officers,' are a rich reward
to my brother Commissioners and myself for any assistance
we may have given in producing them; and it is especially
gratifying to know that the anticipated result of giving to this large
body of public officers a higher interest in their profession, and an
increased- self-respect, and of bringing them more fully under the
influence of the wholesome stimulants to human action, has been
attained. We did what we could ; but much the largest share belongs
to Lord Canning and yourself, and Mr. Tilley f and your brother, and
other distinguished officers of the department, who not only cordially
co-9perated with the Commissioners of Inquiry in framing the plan,
but, what is far more difficult and important, carried it i?iio actual
effect with characteristic firmness and prudence.
" Sincerely yours,
" C. E. Trevelyan.
** Rowland Hill, Esq.,
"&c., &c., &c."
* "Second Report," pp. 27-29; "Third Report," pp. 24-29; "Fifth Report,"
p. 23 ; " Sixth Report," pp. 38, 39.
t O ! si sic omnia. — Ed.
302 LIFE OF SIR ROWLAND HILL. [i855-9
My own strong feeling of the value of the im-
provement I find thus expressed a year and a half
later : —
Extract from a letter to the Duke of Argyll, dated October 2nd,
1857:—
" While referring to Treasury authority in justification of the course
adopted, I think it right to add that my own opinion is entirely in
accordance with that authority ; nay, that I am convinced that some
of the more difficult improvements recently effected — that, for in-
stance, which has already had so beneficial an effect on the London
early delivery — could not have been accomplished under the old
system of promotion."
Health.
In the midst of proceedings thus tending not more
to the public good than to the true interests of the
officers of the department, other measures were taken
by which the welfare of the latter was yet more
directly and obviously promoted. One of these was
the formal appointment of a medical gentleman to take,
in addition to some other duties, the regular charge of
the health of the large number of letter-carriers
attached to the chief office. The duties of this officer
— of course with proper assistance — were subsequently
extended to the homes of invalids, and also to the staff at
each of the new district offices. Similar appointments
were afterwards made at Dublin and Edinburgh.
Means were also taken to supply the men with pure
water. Serious mischief had arisen, especially in times
w^hen cholera or diarrhoea was epidemic, from their re-
sort to a neighbouring pump attached to Goldsmiths'
Hall ; the water of which, though most attractive in
appearance and taste, was found by analysis to be very
deleterious in quality. In the erection of the new
district offices much care was taken to avoid those bad
1855-9] HEALTH OF STAFF. 303
internal arrangements — alike destructive to rapid action
and injurious to health — which want of either attention
or experience had introduced at St. Martin's-le-Grand.
The general health of the department was in danger
of being lowered by the new standard of acquirement
that had been established for admission to the service.
The persons best fitted for letter-carriers' duties in a
physical point of view are obviously those whose pre-
vious occupation has inured them to labour of body
and endurance of weather ; but such persons w^ere, in
effect, to a great extent excluded by the new educational
requirements, which, on the other hand, gave, for the
most part, easy admission to shopmen, clerks, domestic
servants, and others, but little accustomed to out-door
exercise. To remedy this, the Postmaster-General
(the Duke of Argyll) requested the Civil Service Com-
missioners to adopt a somewhat lower standard of
acquirement, and at the same time authorized the
chief medical officer to subject all candidates for the
office of letter-carrier to stricter test as regards bodily
strength. The application of this higher physical
standard caused the rejection of at least one can-
didate out of four. "^
By all these measures, the health of the depart-
ment, which, with every allowance for the favourable
age of its officers, stood even at the beginning of the
period in very advantageous comparison with that of
London generally, was gradually raised to a very high
standard.
One further improvement, however, seems very
desirable, though the means of effecting it have not
yet been found. In the year 1857, Dr. Lewis, the
chief medical officer, having reported on the sanitary
• ((
Fifth Report," p. 35.
304 LIFE OF SIR ROWLAND HILL. [1855-9
condition of the dwellings of the letter-carriers, sorters,
and messengers attached to the chief office,^ the
Annual Report makes this comment : —
" It is painful to reflect how much sickness must be caused by the
small, close, and ill-ventilated houses or rooms in which many of these
officers reside ; an amount of sickness much beyond anything that
can depend on the regulations of the department itself."!
A hope was expressed that, as the department had
stated its readiness, in case of suitable abodes being
provided, to give a guarantee against loss from arrears
of rent, provision would be made by commercial enter-
prise ; I but this hope still remains unfulfilled ; and it
must be admitted that no small part of the difficulty
rests with the men themselves.
I^isurance.
Another measure for the benefit of the staff, and
more especially its humbler members, that is to say
most of its number, consisted in arrangements for
facilitating life insurance, and for placing the security
of such investment beyond all doubt ; an improvement
of considerable advantage to the public, as it tends to
retain in its service a number of careful provident men.
At an earlier period, a mutual insurance society had
been formed in the London office, but owing to errors
in the scale of premiums and payments, this society
had fallen into difficulties, such as to show that it
would, at no distant period, be unable to meet its
liabilities. Attempts had been made from time to
time to obtain assistance from the Treasury ; thus, in
the year 1849, at Mr. Tilley's request, I spoke urgently
* " Fourth Report," p. 77. + " Fourth Report," p. 32.
X " Fourth Report," p. 77.
1855-9] LIFE INSURANCE. 305
on the subject to Mr. Hayter ; a recent application
having been refused.
Amidst the labour and anxiety that weighed upon
me during the period of the Sunday Observance
agitation, I had no spare attention for the furtherance of
this useful measure, nor was it until the beginning of the
year 185 1 that I was able to take the next step. Then,
however, I spoke to Sir George Cornewall Lewis on the
subject. I proposed that Government should give up
to the fund the proceeds of the unclaimed money
orders, which I estimated at about ;^ 1,100 a year, and
I explained to him a plan which I had in view for
extending the utility of the association, by including not
only life insurance, but also guarantees for the conduct
of the insured. He agreed in the opinion that the
association should be helped in its present difficulties,
but, objecting to anything in the shape of charity,
was not inclined to go further ; and in this position
matters remained for the time. On my brother's
appointment, however, later in the same year, I
directed his attention to the matter, and, in a short
time, he produced a plan which, satisfying the
Treasury, procured for the society its required
assistance.
The first step in accordance with this sanction was
to induce an office of undoubted stability to take upon
itself the society's liabilities ; and to this the Atlas
Assurance Company assented upon receiving the sum
of ^2,000, which was drawn from the void order fund.
It was arranged that thenceforth the whole of this fund,
amounting at the time to about ^1,400 a year, together
with the interest on its previous accumulation, which
constituted a principal of about /" 12,000, and lastly, all
the money found in such *'dead letters" as could not
be returned to the writers, should be applied towards
VOL. IL X
306 LIFE OF SIR ROWLAND HILL. [185S-9
assisting officers in payment of insurance fees.'"* In
this manner the association in question, '' The Post
Office Widows' and Orphans' Fund Society," was
placed on a firm footing.
As, however, the demands thus made on these
various funds were not sufficient, in the scale laid down,
to absorb the whole, a portion of the void order fund
was employed in rescuing from difficulties another
society in the London Office, called the '' Letter-
Carriers' Burial Fund ; " the rights and claims of which
became perplexed and uncertain on the amalgamation
of the two sets of letter-carriers ; with only one of
which the society had been connected. These measures
had the effect of exchanging past contributions into
payments for life insurance ; and thus gave to every
contributor the full benefit of his former sacrifices.
The fund still being by no means exhausted, authority
was obtained to apply the remainder towards aiding
members of the service throughout the United
Kingdom to insure their lives, by using it in part
payment of the premiums ; and, even from the best
established insurance offices, a considerable reduc-
tion of fees was obtained, in consideration of the
large amount of business thus thrown into their
hands.
By the end of 1857 the total amount insured for was
;^2 8o,ooo.t As might be expected, the greatest
* " Before 1871 the money accruing; from unclaimed money orders had, for many
years, been used in aiding officers of the department to insure their lives ; but in
that year the Lords of the Treasury gave directions for the discontinuance of the
practice (except in regard to then existing recipients of the aid), and for the pay-
ment of this money into the Exchequer. In obedience to this order, the accumu-
lated capital, together with the interest thereon (amounting to £20,']0'j), was paid
into the Exchequer. The actual amount of unclaimed money orders for 1871 was
;^3. 390. "—"Twenty-fifth Report," p. 65.— Ed.
t " Fourth Report,' p. 33.
1855-9] MUTUAL GUARANTEE. 307
amount of providence was shown in Scotland, England
at first lagging much behind, while poor Ireland was
fairly distanced. Subsequently, however, England
came up with Scotland, and even Ireland amended
her relative position. Still, the number of insurers,
when compared with that of the whole force, was at
best but small : a defect attributed to the premiums
having to be paid in quarterly amounts; an arrange-
ment unsuited to men in the receipt of weekly or even
monthly wages. It was therefore arranged that in-
surers should have the option of making their pay-
ments by means of a small deduction from their
salaries. This improvement was found to produce
the desired effect ; the number of insurers increasing
by about eighty per cent, within three months after
the alteration.^
Another beneficial change arose thus. Of course,
in these departments of the service where the
officers have to be intrusted with the public money,
guarantees are required of those who are appointed;
a requirement necessarily producing either trouble
or expense. Private guarantees were commonly
procured, though some nominees got the security
of the British Guarantee Association, the fees
for obtaining which, however, although moderate,
implied a considerable deduction from the smaller
salaries. Mr. Banning, the postmaster of Liver-
pool, conceived the plan of a mutual guarantee
amongst the officers themselves. This proving
very successful at Liverpool, was subsequently
introduced into the Chief Office, and extended
to the offices of some other of the principal
towns. t
* "Sixth Report," p. 43. t "Sixth Report," p. 42.
X 2
308 LIFE OF SIR ROWLAND HILL. [1855-9
Libraries.
The following is an extract from the Postmaster-
General's Report for 1858 : —
" It is with much pleasure that I have witnessed the establishment,
among the clerks in the Chief Office in London, of an institution
called the Post Office Library and Literary Association. The large
number of clerks who have enrolled their names shows how general
among them are a taste for reading and a desire for mental cultivation
and pleasures of a superior kind. Besides much support within the
department, the institution has received many liberal donations, both
of money and books, from without — among others, a munificent gift
of ;£5o from His Royal Highness the Prince Consort." *
In the following year similar institutions on a smaller
scale were established at nearly all the London district
offices, and also at Glasgow, t In the London office,
the institution was aided by the delivery of lectures,
a work in which several of the higher officials took
part. On the occasion of the annular eclipse of 1858
I took my turn by giving a lecture on the subject of
that phenomenon, and had the pleasure of addressing
a very full and very attentive audience.
Summary,
I cannot better close this account of the Post Office
staff, numbering at that time more than twenty-four
thousand persons in all, of which more than three
thousand served in the London district, than by quoting
the following passage from the Sixth Annual Report,
that for 1859, Issued as usual in the following year,
and signed by the Postmaster-General of the day, Lord
Elgin: —
" It is with much satisfaction that I contemplate the many improve-
ments made within the last few years in relation to the staff of officers.
* (<
Fifth Report," p. 25. t "Sixth Report," p. 43.
T855-9] SUMMARY OF IMPROVEMENTS. 309
The arrangement under which every person who enters the service is
placed on probation before being fully admitted ; the gradual increase
of salary within the respective classes according to each officer's good
conduct and increasing usefulness ; the promotion from class to class,
and from appointment to appointment, according to merit and
superior qualification practically demonstrated, and irrespective of all
other consideration ; the strengthening of responsibility and of
energetic management by giving to the postmasters the choice of
their own clerks and letter-carriers ; the improvement that has been
made, where necessary, in the sanitary state of the post offices
generally, and the appointment at the Metropolitan offices of medical
men to attend gratuitously on all employed th^re (except the higher
paid officers), and thus to stop disease at an early stage; the extension
to all the servants of the Post Office of a pension in old age ; and
the arrangement by which every man can obtain aid in insuring his
life, and thus provide for his family at his death, — are excellent, and
have, I believe, produced the best effects.
" I have the less hesitation in giving my testimony to these im-
provements, because as I have been but a short while in office,
most of them were effected during the time of my predecessors."*
* " Sixth Annual Report," p. 43.
310 LIFE OF SIR ROWLAND HILI. [1854
APPENDIX TO CHAPTER XXIV.
FIRST ANNUAL REPORT, 1854.
The first of the series of Annual Reports was prefaced with an
historical sketch of the Post Office from its origin, written by my
nephew, Mr. Alfred Hill. To this interesting narrative I beg to
refer such of my readers as may desire to become acquainted with
the early history of the department* Like all similar documents,
it will be found in any collection of Parliamentary papers. Here,
however, I shall only quote one or two statements not previously
given, and some few other passages that may interest or amuse.
Soldiers^ Letters.
It had formerly been maintained, even by so high an authority as
the Duke of Wellington, that British soldiers were but little dis-
posed to make use of their long-existing privilege of penny postage.
That opinion found little confirmation at this time, since during the
first eight months, after arrangements had been made for postal
communication during the Crimean War, more than three hundred
and fifty thousand letters each way passed between England and the
seat of war ; neither did the higher rate attaching to the quicker
route through France prevent its engrossing six-sevenths of the
whole correspondence.
Colonial and Foreign Posts.
Under this head the Report deals with one of a numerous class
of misapprehensions. I think I have already referred f to the well-
known propensity of Englishmen to make comparisons unfavourable
to their own country. The simplified and reduced postage on
letters to and from the Colonies, viz., sixpence for the whole
distance, had, as respects the Australian Colonies, been unfavourably
* "First Report of the Postmaster-General," p. 7.
t See p. 92. — Ed.
1854] FIRST ANNUAL REPORT. 3II
contrasted with the charge of t^yopence-halfpenny made for con-
veying a letter to AustraUa from the United States, whereas the
American charges did not include the colonial postage, by which,
even when lowest, the total was raised above our rate. Again, the
American mails were despatched only by chance vessels, while the
English mails were conveyed by regular packets, bound under heavy
penalties to start at fixed times and to perform the voyage within a
stipulated period, and therefore engaged at higher rates, the British
Post Office paying threepence where the Post Office of the United
States paid but one penny.
It is mentioned that the book-post was now in operation with
almost every important colony, and with most of the minor ones ;
and that amongst other changes in foreign postage there was an
important reduction in that to France, which, from a rate varying
between eightpence and tenpence, — itself a very great reduction on
earlier rates, — had been reduced to a uniform one of fourpence.
By this improvement the postage between any place in the United
Kingdom and any place in France, including even Algeria, was
made as low as that charged, twenty years before, between the
nearest two towns in England, and less than the eighth part of the
postage charged at that earlier period on letters between say
Manchester and Lyons.
Street Nomenclature and House Nu7nhering.
In a note to certain recommendations to the general public,
remark was made on the confusion and delay in the delivery of
letters arising from the application of the identical names to
different streets, the extent of this practice being shown by the
fact that in London alone there were found to be fifty King Streets,
as many Queen Streets, and sixty John Streets and William Streets.
In the Appendix mention is also made of perplexities arising from
irregularity in numbering, carried in some instances to such an
extent as to have the same number attached to seven different
houses in the same street, and, in particular places, exhibiting such
further anomalies as would seem altogether incredible. Mr. T. B.
Cooke, Inspector of Letter Carriers, who supphed the information,
gives the following ludicrous instance : —
" On arriving at a house in the middle of a street, I observed
a brass number, 95, on the door, the houses on each side being
numbered respectively 14 and 16. A woman came to the door,
when I requested to be informed why 95 should appear between
312 LIFE OF SIR ROWLAND HILL. [1854
14 and 16; she said it was the number of a house she formerly
lived at in another street, and it (meaning the brass plate) being
a very good one, she thought it would do for her present residence
as well as any other."
Unfounded Complaints.
Reference was made to serious charges brought against the Post
Office without sufficient examination of antecedent facts ; thus it was
shown to a newspaper publisher, who complained of repeated losses,
that it was his own clerk who was the thief. In another case, a more
general complaint on the same subject led to the discovery, near
the chief office, of a thriving mart, illicitly supplied by private
messengers employed to convey newspapers to the post.
Early History of the Post Office.
In an interesting Report from Mr. Scudamore, there is a remark-
able passage which shows that general views in accordance with those
on which my reforms were founded were incidentally expressed, about
a century and a half before, by the Postmasters-General of the day,
Sir R. Cotton and Sir F. Frankland. It is as follows : — •
" We have, indeed, found by experience, that where we have
made the correspondence more easie and cheape, the number of
letters has been thereby much increased, and therefore do believe
such a settlement may be attended with a like effect in those parts
[viz., a particular district]."
I cite also from Mr. Scudamore's Report the following curious
passage : —
"The packets in those times, when war raged for so many years,
and when every sea was covered with French privateers, gave our
Postmasters-General very great and constant anxiety. Their orders
to the captains of such vessels are urgent, that they shall run while
they can, fight when they can no longer run, and throw the mails
overboard when fighting will no longer avail. . . . [There is] a
piteous petition from James Vickers, captain of the Grace Dogger,
who, as he lay in Dublin Bay waiting until the tide would take him
over the bar, was seized by a French privateer, the captain of which
stripped the Grace Dogger of her rigging, sails, spars, and yards,
and of all the furniture ' wherewith she had been provided for the
due accommodation of passengers, leaving not so much as a spoone
or a nail-hooke to hang anything on,' and finally ransomed her to
1854] FIRST ANNUAL REPORT. 313
the aforesaid James Vickers for fifty guineas, which sum, with the
cost of the other losses, our Postmaster-General had to pay."
Improvement in Accoimts.
A passage from the Report of the Chief Examiner shows the
great improvements which had taken place in the system of
accounts, and the strange laxity which had existed before the late
reforms.
By this it appeared that under the old system the accounts of the
provincial postmasters were usually from three to six months in
arrear; that no vouchers were demanded for the proper disburse-
ment of the money with which the postmasters were credited ; that
through this dilatoriness they were themselves frequently ignorant
of the real state of their affairs, and under temptation to use the
public money for their own purposes;* while, at the same time, the
revenue was injured by the delay in remitting the balances. This
was contrasted with the new system, under which " each post-
master renders his account week by week, with all its proper
vouchers for every receipt and every payment, and showing the
revenue left in his hands at the close of each week to be the
smallest possible sum." f
At the same time, notwithstanding the "many and great struggles
made to bring the accounts of the Post Office into a satisfactory
state," the force in the offices of the Receiver and Accountant-
General had been reduced from ninety-three to fifty-one, and that
not only without any demand for extra time, but with a fair
allowance of holiday to those engaged.
PROGRESS OF IMPROVEMENT FROM 1 85 5 TO 1 85 9.
NUMBER OF POST OFFICES, ETC.
The number of receptacles for letters in the United Kingdom,
which before the establishment of penny postage was about 4,500,
and which had subsequently been raised to about 10,000, was
* "April 7, 1849. — Accounts of debts due by late Postmasters not yet dis-
charged by the sureties (some many years old) show that, while the amount of
revenue collected in Great Britain is about ten times as great as that collected
in Ireland, the debts in Ireland more than double those in Great Britain." — Sir
R. Hill's Journal. —Ed.
" First Annual Report," p. 71.
314 LIFE OF SIR ROWLAND HILL. [185S-9
increased during the period now under consideration to more than
13,000,"^ thus nearly tripling the original number, f Of these about
2,000 were pillar-boxes. It is to be observed that, while these
cannot fulfil all the purposes of post offices, they have the advan-
tage over them in one important respect. They can be cleared at
all hours of the night, when receiving-houses and sub-post offices
are closed ; a convenience especially valuable in London, in refer-
ence to the morning mails. Their superiority in respect of economy
is obvious ; and this valuable quality so faciUtates their multi-
plication that in London, by the close of the period, there was
scarcely a house but had a posting-place within a furlong. J
Some inconvenience arose at first, and probably is still ex-
perienced in a less degree, from the greater opportunity for
mischief afforded by these isolated boxes, though there is some
set-off in the circumstance that the most wanton or malicious act
directed against them can extend no further than to the boxes and
their contents. An abominable attempt, made in the year 1859, to
set fire during the night to the contents of a box at a post office —
that of Devonport — besides partially effecting this detestable pur-
pose, greatly imperilled the whole building, and even placed in
jeopardy the lives of the postmaster and his family. §
NUMBER OF LETTERS.
The increase in the number of chargeable letters delivered in the
United Kingdom was from 443 miUions in 1854 1| to 545 millions
in 1859 ;1I /.(?., from somewhat less than six-fold of the number
previously to the establishment of penny postage to somewhat more
than seven-fold ; so that the mere increment during these five years
far exceeds the total amount under the old rates; the one being
102 minions and the other only 76 miUions.* ^
RETURNED LETTERS.
In the Report for 1855 there is striking information as to re-
duction in the proportion of returned, missent, and redirected
* " Sixth Annual Report of the Postmaster-General," p. 7. •
+ The number of such receptacles in 1878-79 was more than 25,000, of which
nearly 12,000 were pillar-boxes. — "Twenty-fifth Report," p. 7. — Ed.
Z " Sixth Report," p. 9. § "Sixth Report," p. 7.
II "First Report," p. 22. H "Sixth Report," p. 14.
* * For the numbers in 1878-79, see p. 382. — Ed.
1855-9] REGISTRATION 315
letters which followed the establishment of penny postage. In the
year 1838 the postage so lost amounted to 4}( per cent, on the
gross postal revenue of Great Britain. In three years it had fallen to
2^ per cent, in eleven years more to i per cent., and in three years
more to ^ per cent. ; * and the proportion seems to have fallen
afterwards still lower, f
REGISTRATION.
The proportion of registered letters, too, which under the original
high charge had been comparatively small, was now steadily
advancing; the Fourth Annual Report showing that in the year
1857 it was one out of 400. | In the year 1868 it was as high
as one out of 333. The general adoption of registration, however,
was, and probably still is, somewhat retarded by the fear that, as
the very fact of registration indicates value, which might other-
wise remain unobserved, its use tends rather to create danger
than to diminish it. This objection is sufficiently disposed of
by a statement in the Sixth Annual Report, by which it appears
that of the 1,400,000 letters registered within the year, only 785, or
one in about 1,750, were reported as not having reached their
destination. Further, that all these except 15 were afterwards
recovered ; and that of eight, out of this small exceptional number,
the loss had occurred after they had left the custody of the British
office.§ In contrast with this it may be mentioned that in the same
year (1859) no less than ;£"26o found in unregistered letters remained
in the hands of the Post Office simply from the want of means to
find out either the addressee or the sender. || Such negligence in
remitting money is the more blameable because, as remarked in the
Postmaster-General's Third Report, it offers temptations to theft
which often prove irresistible, " bringing many a man in the service
of the Post Office to disgrace and ruin, who, but for the thought-
lessness 11 or parsimony of others, might have remained an honest and
useful member of society."* "^ As if this were not quite enough, a cry
was raised that the dishonesty really due to this blameable conduct on
the part of individuals was attributable to parsimony in the depart
* ** Second Report," p. 18. t "Sixth Report," p. 15.
+ •' Fourth Report," p. 17. § "Sixth Report," p. 15.
II "Sixth Report," p. 15.
H " Macaulay wrote to me at Harrow pretty constantly, sealing his letters with
an amorphous mass of red wax, which, in defiance of post-office regulations, not
unfrequently concealed a piece of gold." — "The Life and Letters of Lord
Macaulay." Second edition. Vol. ii., p. 426 — Ed.
* * "Third Report," p. 30.
3l6 LIFE OF SIR ROWLAND HILL. [1855-9
ment. It was alleged, though without any justification, as will
hereafter be shown, that men were driven to depredation through
scantiness of pay.
Soldiers^ Remiiiances*
During the time of the Russian War the money order system was
carried into active operation amongst our forces serving in the East,
who, in the course of the year 1856, sent home by this means more
than ;,£'ioo,ooo.*
Increased Facilities of Re7Jiittance.
It was in this period that the maximum amount for a single
money order was raised from ^^ to ;!^io,t an improvement long
urged; that opportunity was given for converting, at an almost
nominal charge, a money order into what was in effect a bill
payable ten days after date ; and that, to facilitate small remittances,
postage stamps were made exchangeable for money at a low com-
mission, on application at a post office. %
Exiefision of Money Order System to Colonies.
In the year 1857, after overcoming many difficulties, a plan was
devised for establishing a money order system between the mother
country and the colonies. In fear of opposition on the ground of
interference with private enterprise, the plan was arranged with a
view to remove objections previously regarded as insuperable on
the part of bankers, and succeeded in obtaining the acquiescence
of those most likely to be affected by the change. The consent
first of the Postmaster-General (Lord Colchester), and afterwards
of the Treasury, was obtained ; but when the arrangement was
about to come into operation the Treasury sanction was suspended,
on that very allegation of interference which it was hoped had been
provided against. In 1859, however, taking advantage of an
application on the subject from the Canadian Post Office, these
views were again urged. With Lord Colchester's approval, appli-
cation was again made to the Treasury, which, after some hesitation,
agreed to try the experiment. It is only necessary to add that
the trial proved so successful that money order communication was
gradually extended to all»the other colonies, and to some foreign
countries.
« ((
Third Report," p. 12. t "Sixth Report," p. 17. % " Sixth Report," p. 18.
1855-91 COLONIAL AND FOREIGN POSTS. 317
Intra-colonial Rates of Postage.
By returns obtained from the colonies during the year 1856, it
appeared that reduction of rate was universal, or very nearly so,
and uniformity of charge almost as general. The lowest rate
reported was that in India, where the minimum charge was, and
still is, for all distances, as low as three farthings ; and though
the weight thereby covered is certainly very small — being only about
one-tenth of an ounce — yet on the one hand such restriction appears
to produce little or no inconvenience to natives, and on the other
hand it is more than counterbalanced by the vast extent of country
over which a letter may be conveyed. The new postal system, which
involved in effect the complete adoption of my plan, was established
on the recommendation of a Commission of Inquiry. I have lately
learnt (1870) with great satisfaction, that, whereas before the change,
the Indian Post Office was a source of expense, it is now self-
supporting.
Transference of Manage?nenf of Colonial Post Offices.
As it had been found difficult, or rather impracticable, for the
Postmaster-General effectually to superintend postal affairs in distant
colonies, measures were taken in the year 1859 — though they could
not be completed until the next year — for transferring to the different
Colonial Governments in the West Indies (unfortunately, in the
case of Jamaica, at least, much against their will) the management
of their respective offices. Of course such transfer, following as it
did a similar change with regard to all our North American colonies,
materially reduced the amount of our revenue, the counterbalancing
advantage being the benefits usually arising from autonomy.
FOREIGN POSTS.
Prance.
The reduction of postage between England and France, already
mentioned, which extended to the transit rates charged in each
country on the letters of the other, having been followed by a large
increase of correspondence, further changes were considered de-
sirable,* and in the year 1856 my brother was sent to Paris to
negotiate with the French Office. The result of the proceedings
was the completion of a new postal convention involving large
• ((
Third Report," p. 15.
3l8 LIFE OF SIR ROWLAND HILL. [1855-9
mutual reduction in transit rates and sea postage, an important
clause being inserted which empowered the two Offices, by mutual
agreement, to make future alterations in most of the provisions
of the convention without the delay and formality of ordinary
diplomatic action. This important provision, being one on which
great stress was justly laid, was carefully included, when practicable,
in subsequent treaties with whatever power.
Other European Countries.
New postal conventions, having for their object a reduction and
simplification of charges, were in the same year (1856) in progress
with Belgium, the German Postal Union, and Spain. Even with
the first of these powers negotiation advanced but slowly ; with the
other two progress was slower still ; while all attempts with Portugal,
even to obtain reduction in the excessive rate then charged to
Madeira, viz., one shilling and tenpence the quarter ounce, with an
additional charge on delivery, a matter of no small importance to
many English families, were for the time fruitless.* Indeed, so
sluggish were the movements of this power, that no new convention
had been effected with it, and consequently no postal improvement
made (save in marine transit), for fifty years. Two years later,
however, through the efforts of the British ministers at Madrid and
Lisbon, aided by Mr. Edward Rea, who had been despatched by the
Postmaster-General for the express purpose, better postal treaties
with Spain and Portugal were at length concluded.!
United States.
Arrangements were also made for the registration of letters
between this country and the United States ; | but on other points
of far more importance negotiations with that country made no
effective progress during the period now under review. Our
proposals made in 1856, which involved a reduction in the letter
postage from a shilling the half ounce to sixpence, the establishment
of a book-post, and the adoption of low transit rates on terms more
favourable to the United States than were required by simple equity,
were met by a counter-proposal, which, not being regarded as
• "Third Report," p. 17. f "Fifth Report," p. 19.
X "Third Report," p. 18.
1S55-9] MR. PLINY MILES. 319
satisfactory, was replied to with a full statement of objections ; an
cffer being made at the same time to submit the whole matter,
if needful, to the arbitration of a third party. Instead, however,
of making any rejoinder to this, the American Postmaster-General,
in his next Annual Report, while entirely passing over the offer of
arbitration, represented England as acting so unsatisfactorily, "that
for the present no disposition is felt to pursue the matter further."'*
Any one wishing to satisfy himself as to the respective merits of the
parties in this proceeding will find the necessary documents in the
Appendix to the Sixth Report of the British Postmaster-General,
P- 57.
Before the English rejoinder could be made, however, the mis-
representations so boldly put forth raised an outcry in America,
which was partly echoed here. Error in this country, so far as it
went, was likely to disappear, or at least to become harmless, as soon
as the next Annual Report came out; but in America, correction,
if left to ordinary means, would doubtless have been found very
slow. Fortunately, as might be expected in so energetic a nation,
the need called forth the man ; and so much as one man could do
for diffusing sound knowledge on the whole subject was done by
the late Mr. Pliny Miles ; who, in his zeal for postal reform — a zeal,
I must remark, rarely leading him into any inaccuracy — published
more on the general subject in America than ever I did in England,
travelled widely also in the Union, to urge his views by word of
mouth, and several times crossed the Atlantic for the furtherance
of his object. I must forestall events so far as to add that, long as
he had to labour, and often as he endured disappointment, he
happily lived to see his efforts rewarded with a large measure of
success.! I must also so far anticipate here as to express the
pleasure with which I have heard during late years of a total
change in the spirit of the American Post Office, the new autho-
rities of which have, I am informed, shown the utmost readiness
* " Sixth Report," p. 20.
+ Since the above was written, a passage, though an erroneous one, in an
interesting and popular work, has reminded me of another American labourer
in the field of postal improvement. One of Miss Mitford's letters would seem
to show that as early as 1832, or four years before my pamphlet was written, she
went to hear Mr. Elihu Burritt lecture on ocean penny postage. A letter lately
received from Mr. Burritt informs me that he never visited England before 1846,
and never worked in the cause of postal reform but in sequence to myself.
Explanation of the error may easily be found by reference to the difficulty which
must have been encountered in piecing together, with even plausible correctness,
the scraps of paper on which Miss Mitford's letters were habitually written.
320 LIFE OF SIR ROWLAND HILL. [1855-9
to concur frankly in any measure of improvement, and an honourable
desire to form arrangements equitable to both parties.
Treaties made easily Terminable.
As much inconvenience had arisen from past treaties having been
made generally for long periods, so that, in case of disagreement as
to interpretation on any point, or of serious modification being
found needful, nothing could be done save by the slow and
cumbrous process of diplomacy through the Foreign Office, a
clause was inserted in all these new conventions, in accordance with
a general rule previously laid down, whereby they were made
terminable by either party at moderate notice.
I85S-9] DISCONTENTS IN THE OFFICE. 32 1
CHAPTER XXV.
DISCONTENTS IN THE OFFICE. {1855-1859.)
While, however, content thus prevailed at the
Post Office, and while reports from all quarters spoke
highly of the general conduct of those employed in its
service, it was inevitable that amongst so large a body
of men discontent should arise somewhere or other.
Promotion by merit, however satisfactory to the de-
serving, did little to gratify those who had no merit
to show, and was yet more distasteful to any whose
conduct positively shrunk from examination. Even
less gratification was doubtless felt by men who found
themselves deprived of extra pay long received but
never earned, — nay, accorded where, instead of ad-
ditional service, even ordinary duty had been so
remitted as to become little more than nominal.
Of course, too, the officials of the Post Office, high
and low, like all other persons employed in whatever
service, hold themselves constantly open to an offer of
increased salary or other improvement in condition ;
and as, in the nature of things, such advancement
does not always come so frequently as desired, are not
a little disposed to give the matter a helping hand
when convenient. It will readily be imagined that
such movements are most frequent in the lower
branches of the service ; or at least take there their
most troublesome form. Sorters and letter-carriers,
like other handicraftsmen, are more struck with the
amount of their own work than able to appreciate the
superior skill and incomparably greater labour required
in the higher operations ; and thus their inequality of
condition, though the natural result of inferiority in
VOL. II. Y
322 LIFE OF SIR ROWLAND HILL. [1855-9
qualifications, is too apt to be regarded as a standing
grievance. Unfortunately, the public is somewhat apt
to foster the error ; to accept without examination
sweeping statements as to excessive labour and in-
sufficient recompense ; and, as in the case of other
operatives, the evil is prodigiously aggravated by men
who in such aggravation find advantage or gratification
to themselves, and who unhesitatingly swerve as far
from truth and justice as public credulity will allow —
no very limited tether.
In a weekly paper entitled the "Civil Service
Gazette " I was subjected, from an early period of my
career at the Post Office, to almost constant personal
attacks ; many of them written with considerable
plausibility, but all void of substantial truth. Every
one who has well considered the subject of slander
must know how great an advantage the unscrupulous
journalist has over the object of his attack, in the
dilemma in which he places him of either replying,
at much expense of time and dignity, to unfounded
charges, or of allowing to them the sanction which a
very large, though somewhat thoughtless, portion of
the public infers from reticence. The amount of
mischief that may be done in any department of
manufacturing industry by artful misrepresentation
addressed to over-willing ears has been painfully
illustrated of late ; and this is by no means without
its parallel in that widely-extended department of
Government which was so long the scene of my
labours. Some notion of the means employed may
be formed by a perusal of the following handbill, a
copy of which was most properly forwarded to the
Chief Office by the postmaster of a large provincial
town, who found it in circulation among the clerks
of his office : —
POST OFFICE REF ORM.
AGITATE-AGITATE-AGITATE ! ! !
BEAD THE " CIYIL SERVICE GAZETTE,"
Unstamped 5d. — Stamped 6d.
July 24th, 1858,
BREAK DOWN OF THE GAGGINA,ooo. — Ed.]
1864] RESULTS OF POSTAL REFORM. 383
while the net revenue would sustain a loss of about ;2^3oo,ooo. The
preceding statement shows that the letters have increased, not five-
fold, but nearly eight and a-half fold ; that the gross revenue, instead
of remaining the same, has increased by about ;j^i, 500,000 ; while
the net revenue, instead of falling ;!£^3oo,ooo, has risen more than
;;{^ioo,ooo. (See Note C).
"While the revenue of the Post Office has thus more than
recovered its former amount, the indirect benefit to the general
revenue of the country arising from the greatly increased facilities
afforded to commercial transactions, though incapable of exact
estimate, must be very large. Perhaps it is not too much to assume
that, all things considered, the vast benefit of cheap, rapid, and ex-
tended postal communication has been obtained, even as regards the
past, without fiscal loss. For the future there must be a large and
ever-increasing gain.
" The indirect benefit referred to above is partly manifested in the
development of the money-order system ; under which, since the year
1839, the annual amount transmitted has risen from ;3^3 13,000 to
;^i6,494,ooo; that is, fifty-two-fold (See Note D).
" An important collateral benefit of the new system is to be found
in the cessation of that contraband conveyance which once prevailed
so far that habitual breach of the postal law had become a thing of
course.
*' It may be added that the organization thus so greatly improved
and extended for postal purposes, stands available for other objects ;
and passing over minor matters, has already been applied with great
advantage to the new system of Savings Banks.
" Lastly, the improvements briefly referred to above, with all their
commercial, educational, and social benefits, have now been adopted,
in greater or less degree — and that through the mere force of
example — by the whole civilized world.
" I cannot conclude this summary without gratefully acknowledging
the cordial co-operation and zealous aid afforded me in the discharge
of my arduous duties. I must especially refer to many among the
(c) In 1868 the letters had increased more than ten and a-half fold. In
1867 the gross revenue had increased by ;i{^2, 202,000, and the net revenue by
;^467,ooo.
(d) In 1868 the amount transmitted had risen to ;i^i9,o79,ooo, or more than
sixty fold — (" Fifteenth Report of the Postmaster-General," p. 4.) [In 1878-79 it
had risen to ;iC27, 303,000. In the preceding year, however, it had been as high
as ;^29, 153,000. See Vol. 11. p. 286.— Eu.]
384 LIFE OF SIR ROWLAND HILL. [1S64
superior officers of the department — men whose ability would do
credit to any service, and whose zeal could not be greater if their
object were private instead of public benefit.
*' Rowland Hill.
*' Hampstead, Feb. 23rd, 1864."
RESIGNATION.
In consequence of further communication from the
Chancellor of the Exchequer, I wrote to him as
follows : —
"Hampstead, March 4th, 1864.
" My dear Mr. Gladstone, — Mr. Moffatt has communicated to
me your expressions of desire that I should, if possible, still continue
my connection with the Post Office.
" Though much gratified with this further proof of friendly feeling
towards myself, and deeply regretting that your earnest and repeated
efforts to remove the obstacles to my continuance at the Post Office
should have proved unavailing, I am reluctantly obliged — having
regard to the opinions so emphatically expressed by my medical
advisers, confirmed as they are by my own conviction — to abide by
the decision already announced.
" If, however, the expectation entertained by my medical friends of
improved health from rest should be realized, I need scarcely say
that I shall be most happy to afford Government any advice or assist-
ance it may be in my power to give ; and I may remind you that my
first official connection with the Post Office was as adviser to Sir
Francis Baring, then Chancellor of the Exchequer.
*****
*' I remain, &c.,
"Rowland Hill."
A few days later I received the subjoined from the
Postmaster-General : —
"General Post Office, March 7th, 1864.
" Dear Sir Rowland, — I have to acknowledge the receipt of
your letter, informing me that you have resigned your situation as
Secretary to the Post Office.
1864] LETTER FROM LORD STANLEY. 385
" It is with great concern I hear the state of your health is such as
to prevent you from resuming your duties.
" I enclose a copy of the letter I have sent to the Treasury on the
subject of your resignation, which expresses my opinion of the great
value of your services, and I have only again to assure you how
sensible I am of the loss which the Department has sustained, and of
my sincere regret at the cause of your retirement."
The enclosure was as follows : —
"4th March, 1864.
" My Lords, — I have received a communication from Sir R. Hill,
together with a medical certificate, from which it appears that he has
derived no benefit from his leave of absence ; and that the state of
his health is such as to render it unsafe for him to resume his
duties ; and in which I am informed that he has already forwarded
his resignation of the office as Secretary of the Post Office.
*' Under these circumstances, I have-no choice left but to accept
his resignation ; but I cannot do so without expressing my regret
that the country should be deprived of the services of this dis-
tinguished public servant.
" For the introduction of penny postage alone — a measure which,
in itself, and in all its ramifications, has conferred such vast benefits
on all classes of the community, and with which the name of Sir
Rowland Hill will ever be identified — he deserves the gratitude of his
country — indeed of the civilized world, which, no doubt, will not be
niggardly expressed.
" But it is rather my province as Postmaster-General to state
simply the high opinion I entertain of the able manner in which Sir
Rowland Hill, so long as his health permitted, performed his duties
in this Department, and feeling satisfied that your lordships will
concur with me, I have no hesitation in recommending you to grant
him at once a retiring allowance equal to his full salary, a step which
the Superannuation Act enables you to take."
My reply, written on the same day, was as
follows : —
"Hampstead, 8th March, 1864.
*' My dear Lord, — I have the honour to acknowledge the receipt
of your lordship's letter of yesterday enclosing a copy of the letter
you have addressed to the Treasury on the subject of my
VOL. II. C C
386 LIFE OF SIR ROWLAND HILL. [1864
resignation ; and to request that you will accept my thanks for the
manner in which you have been pleased to speak of my services.
" I have the honour to be,
"Your Lordship's most obedient Servant,
" Rowland Hill.
"The Right Hon.
"Lord Stanley of Alderley, &c."
Amongst the numerous notices of my retirement
that appeared in the newspapers there was one"^ which
showed that, notwithstanding my careful silence on
the subject, suspicion was abroad as to the cause of
my resignation. In it my retirement was attributed
to opposition in the Department, — not to the ill-health
which such opposition, combined with other troubles,
had produced. The day after the appearance of this
notice, a passage occurred in the House of Lords,
which is thus mentioned in my Journal : —
" The following tells its own story. I have only to add, that
although I know Lord Truro, who inherits his father's interest in
my success, I have had no communication with him, direct or
indirect : — ■
" Ti7neSy March 9th.
" ♦ RETIREMENT OF SIR ROWLAND HILL.
" ' Lord Truro rose to ask Her Majesty's Postmaster-General whether
the rumour of Sir Rowland Hill's resignation was well-founded; and,
if so, whether he had any objection to state the circumstances under
which that resignation had taken place. The noble lord said he put
the question to satisfy the strongly expressed desire of the public to
know the truth of the rumour to this effect which had got abroad.
He was sure that it would cause general regret to hear of the exist-
ence of any cause for the retirement of a man who had conferred
such an immeasurable benefit upon the country, and, indeed, upon
the whole civilized world. (Hear, hear).
" * Lord Stanley of Alderley said that Sir Rowland had recently
* In the Morning Star. — Ed.
1864] STATUE IN BIRMINGHAM. 387
resigned his position in the Post Office in consequence of the state of
his health. Six months ago he appHed for six months' leave of
absence, in the hope that he might then be enabled to resume his
duties, but at the end of that period — the beginning of this month —
he forwarded his resignation, saying that the six months' leave of
absence had not restored him, and accompanying it with a medical
certificate that it would not be safe for him to resume his duties.
Those were the whole circumstances connected with Sir Rowland
Hill's resignation, as far as he was acquainted with them. He was
sure that he should meet with their lordships' concurrence in express-
ing the deepest regret at the retirement of this able public servant.
(Hear, hear.) The name of Sir R. Hill would be inseparably con-
nected with the establishment of the penny post system — one of the
greatest improvements of the present age — which had, perhaps, con-
ferred more benefit on mankind than any other invention. (Hear,
hear.) Those who recollected the state of things before the penny
post would know that to the poorer classes correspondence by letter
was practically interdicted, that to the class above them the cost of a
letter was a very serious matter, and that, in the commercial and
mercantile world, intercourse was very much restricted by the expense
of correspondence. Since its first introduction, the penny post
system had been greatly extended ; facilities of all sorts were given ;
money orders and savings banks had been connected with it, and in
every way it had been largely developed. It had become popular all
over the civilized world, and with it the name of Hill would be for
ever connected. Their lordships would confirm him in expressing
the general regret which would be felt by the public at his retirement,
and the universal acknowledgment of the value of his services would,
no doubt, be a great satisfaction to Sir R. Hill. (Hear, hear.)'"
Amongst the numerous manifestations at this
time, not the least gratifying was the meeting at
Birmingham, at which it was determined to raise
subscriptions for the purpose of erecting a statue
to me in some pubhc part of that town, in which I
had passed so many of my early years. My pleasure
at this movement was not a little enhanced by the
fact that the originator of the project, the late Mr.
James Lloyd, had been, some forty years before, my
pupil.
c c 2
388 LIFE OF SIR ROWLAND HILL. [1864
A few days after the meeting at Birmingham I
received, through my steady and valued friend the
late Mr. Matthew Forster, the following communi-
cation from the late Mr. Joseph Parkes, whom I had
known almost from boyhood, and to whom I could
not but feel much indebted for his spontaneous and
earnest efforts in my behalf: — •
** loth March, 1864. R. C. 5^ P.M.
" Dear Mr. Forster, — I could not leave my office till 5. I
thought my interview with Sir F. Baring so good a chapter in Hill's
life, and so important a testimony to his public services, that I
penned the wTitten minute in a note to you before I left Staple Inn.
In fact. Sir Francis is the best, and a wilHng, witness of Hill's
deserts.
" Yours truly,
"Joseph Parkes."
" Sir Francis Baring'' s opitiion of Rowland Hill.
"Staple Inn, loth March, 1864.
" Dear Mr. Forster, — I found Sir Francis Baring at his rooms
after breakfast this morning, and I sat an hour with him on the
subject of our friend Sir Rowland Hill's deserts and claims on his
country. No one could be more kind or sensible in all his views of
the subject, and on the proper course for Sir Rowland Hill's friends
to pursue in the matter.
" I detailed to him the particulars of my interview with Moffatt
yesterday, and who. Sir Francis thinks, has not injudiciously broken
ground with Mr. Gladstone ; and Sir Francis cheerfully agrees to be
one of three, i.e.^ with Mr. Wilson Patten and Moffatt, in a depu-
tation to the Chancellor of the Exchequer.
" Sir Francis at first doubted whether he himself should be one
of the best persons to promote the object of Hill's friends in
seeing Mr. Gladstone, as he said he and the Chancellor of the
Exchequer had each a7igles that possibly might not quite square.
However, afterwards, he agreed with me that such were of no moment,
and that he felt it was due to himself, equally as to Hill, that he
should "unite with Mr. W. Patten and Moffatt. He said really
emphatically, ' No public man can so well or naturally impress Hill's
deserts on the Chancellor of the Exchequer as myself, and it is my
1S64] SIR FRANCIS BARING. 389
duty to do it. Hill was long in office under me, or rather I under
hi??i. For months, I may say, he was little out of my own room. I
have the highest estimate of his public services on the postal changes,
of his talent and good judgment throughout many difficult con-
siderations and decisions ; and his integrity was unimpeachable in
carrying out his plans. Further, I always found him open-minded
in regard to objections made to his own individual propositions on
some points, often material, on which we individually differed, and in
which, now and then, I overruled him ; he always made due
allowance for viy disagreement with him, and all proper consideration
for 7?ty difficulties and views as Chancellor of the Exchequer. And I
formed not only this high opinion of his character and public service,
but I also formed a friendship for him which would induce me always
to promote his interest in any matter in my power.'
" I really thus pen his almost exact words as due to Hill, and
because they much impressed me. And you know Sir Francis is not
a man of many words, or, in manner, of overflowing heart. . . .
He considers that at Hill's age, and considering the immense benefits
his country has derived at his hands, a retiring pension on full salary
only would be a ' mockery ' (Sir Francis's own expression) ; and he
considers that either his bare official pension, or, say ;zf 1000 per
annum, might be asked of Gladstone, with a grant of a proper sum
as a public reward or a just gift to him. We talked awhile on the
amount of that sum.
* -x- 'k ^ * - *
" But we both thought the figure an after consideration. He said
the pressure of the proposed deputation to Gladstone must be placed
on Mr. Gladstone, as all Chancellors of the Exchequer naturally
were given to be scared when such exceptional claims were made on
the public's purse. But he spoke highly of Gladstone's generosity of
mind as a public and private man ; and he said he was certain the
Chancellor of the Exchequer would be sincerely glad to give full
consideration to Hill's most peculiar case and public claims, and to
do all in his power officially, and within his public duty. Sir Francis
mentioned the Twies article among others as particularly useful, and
as having placed Hill's services on the proper and full basis. He
did not know of the Birmingham statue meeting, and w^as much
struck by the fact. I send you my Birmingham Daily Post with
the report, and the deputation should be armed with it to show
Mr. Gladstone.
" Sir Francis thought no two better men than Mr. W. Patten and
Moffatt could be selected as his colleagues ; Moffatt also having
390 LIFE OF SIR ROWLAND HILL. [1864
been an original strong promoter of Hill's postal reforms and early
movement.
^ * ^ ^ * *
"It is no question of what Hill's pecuniary private position may
or may not be. It is simply the appreciation of his singular services
to his country, and the gains of his countrymen by his mind and
labours — of the unquestionable success of Ais plans of postal reform
— of the vast beneficial results.
" I will only add that I cannot sufficiently appreciate Sir Francis
Baring's kind and earnest interest in your good object.
" Truly yours,
"Joseph Parkes.
"P.S. — I will only repeat that Sir Francis was decided that Mr.
Gladstone should be seen at once, and before the Treasury decide
on Hill's retiring pension, and that Gladstone, by such a deputation,
must be backed up to a full act of justice. Sir Francis said he was
confident Lord Palmerston would agree to any course Gladstone
approves.
"The proper decision would be to give Hill the full salary as
retiring pension, and the sum of money. But we shall see how
matters work as they progress."
" Extract from the Daily News of March 12th.
" House of Commons.
" Pension to Lady Hill. Notice by Lord Palmerston.
" Sir Rowland Hill.
"Lord Palmerston. — Sir, I believe it is well known that that
valuable and deserving public servant, Sir Rowland Hill, is about
to retire from the public service, and that in the ordinary course of
things he will be entitled to a pension for life. I beg to move that
this House resolve itself into a committee of supply, on Monday
next, for the purpose of considering whether that pension should
not be extended for the life of Lady Hill should she survive her
husband."
On the 15th I received a minute of the Treasury, of
which the following is a copy. There are some errors
in the minute, of which the most important was noticed
1864] TREASURY MINUTE. 39I
in my letter to Mr. Gladstone of this day (also sub-
joined), but nothing could be more gratifying than the
minute as a whole : —
"Treasury Minute, dated nth March, 1864.
"Read letter from Sir Rowland Hill, K.C.B., dated the 29th
February, stating that six months' absence having elapsed without
any satisfactory results as regards the state of his health, he has now
no course left but to resign his appointment as Secretary to the Post
Office.
"Read also letter from the Postmaster-General of the fourth
instant, stating that Sir Rowland Hill has, in consequence of the
state of his health, been compelled to retire from the public
service, and bearing his testimony to the eminent services which
Sir Rowland Hill has rendered.
" The retirement of Sir Rowland Hill from the office of Secretary
to the Post Office would, if treated under the ordinary machinery of
the Superannuation Act, afford to my Lords the power of granting
him no more than a pension of ;£s^^ ^3^' 4^-j ^^ to the utmost
;4666 13^. 4^., but it supplies, in the judgment of my Lords, an
occasion of peculiar fitness for calling into action the 9th or special
clause of the Superannuation Act, and thus, by a proceeding which
marks their sense of his services, of drawing to those services the
attention of Parliament.
" The period during which Sir Rowland Hill has held office, either
by a temporary or a permanent appointment, is but little in excess of
twenty years ; yet my Lords have to regret that while he remains
full as ever of ability, energy, and resources, and of disposition to
expend them for the public good, the state of his health, due,
without doubt, in great part to his* indefatigable labours, compels
him to solicit a retirement.
" It is not, however, by length of service that the merits and
claims of such a man are to be measured. It is not even by any
acknowledgment or reward which the Executive Government, in the
exercise of the powers confided to it, can confer.
• "The postal system, one of the most powerful organs which
modern civilisation has placed at the command of Government, has,
mainly under the auspices and by the agency of Sir Rowland Hill,
been, within the last quarter of a century, not merely improved but
transformed. The letters transmitted have increased nearly nine-
fold, and have been carried at what may be estimated as little more
392 LIFE OF SIR ROWLAND HILL. [1864
than one-ninth of the former charge. In numerous respects con-
venience has been consulted and provided for even more than
cheapness.
*' Upon the machinery for the transmission of letters there have
been grafted other schemes, which, at a former period, would justly
have been deemed visionary, for the transmission of books with
other printed matter, and of money, and for receiving and storing
the savings of the people.
" While these arduous duties have been undertaken, the condition
of the persons employed in this vast department has been improved,
and, could attention be adequately drawn to what lies beneath the
surface, my Lords are persuaded that the methods of communication
by letter which are now in action have produced for the mass of the
population social and moral benefits which might well have thrown
even these brilliant results into the shade.
" As respects purely fiscal interests, advantages so great as those
which have been recited were, of course, not to be obtained without
some effort or sacrifice. But the receipts on account of postal
service, which on the first adoption of the change were reduced by
above a million sterling, have now more than recovered themselves ;
and if computed on the same basis as under the old system, the
gross sum realised is about ;^3, 870,000 instead of ;j^2, 346,000, and
the net about ;£'i, 790,000 in lieu of ;^i, 660,000; at the same time
contraband in letters may be stated to have ceased, and instead of
a stationary revenue, such as that derived from letters between 18 15
and 1835, t^^ State has one which is steadily and even rapidly
progressive.
" My Lords do not forget that it has been by the powerful agency
of the railway system that these results have been rendered prac>
ticable. Neither do they enter into the question, as foreign to the
occasion, what honour may be due to those who, before the develop-
ment of the plans of Sir Rowland Hill, urged the adoption of the
uniform penny postage.* Nor are they insensible to the fact that
the co-operation of many able public servants has been essential to
the work performed. But after all justice has been done to others.
Sir Rowland Hill is beyond doubt the person to whom it was given
to surmount every kind of obstacle, and to bring what had been
theretofore matter of speculation into the world of practice, without
whom the country would not have enjoyed the boon, or would only
have enjoyed it at a later date, and to whom, accordingly, its enjoy-
ment may justly be deemed due.
* See in correction of this mistake, p. 393 and Appendix N.
1864] AUTHORSHIP OF PENNY POSTAGE. 393
" Nor is it in this country alone that are to be perceived the happy
fruits of his labours ; the recognition of his plans has spread with a
rapidity to be accounted for only by their excellence from land to
land, and truly may now be said to have met with acceptance
throughout the civilised world.
"Under these circumstances, it may justly be averred that my
Lords are deaUng on the present occasion with the case not merely
of a meritorious public servant, but of a benefactor of his race ; and
that his fitting reward is to be found not in this or that amount of
pension, but in the grateful recollection of his country.
" But my Lords discharge the portion of duty which belongs to
them with cordial satisfaction, in awarding to Sir Rowland Hill, for
Hfe, his full salary of ;£2,ooo per annum.
" Let a copy of this Minute be laid before Parliament.
" Transmit copy to the Postmaster-General, with a request that it
may be communicated to Sir Rowland Hill."
The following Is my letter to Mr. Gladstone : —
** (Private and immediate.)
"Hampstead, March 15th, 1864.
" My dear Mr. Gladstone, — I have just received through the
Postmaster-General a copy of the Treasury minute of the nth inst.
" I need not say how much I feel indebted for the very handsome
terms in which my services are acknowledged, and for the hberal
retiring allowance which the Treasury has granted me.
" There is, however, one part of the minute which I trust their
lordships may be induced to reconsider. It is that in which the
original conception of the uniform penny rate is attributed to others
than myself As this forms the main feature of my plan, and as its
discovery and first proposal were wholly my own, you will, I am sure,
pardon me if I press that in a formal document like the one in
question a mistake on so important a point may be corrected.
" But perhaps I ought to address an official letter to the Treasury,
stating more formally and fully the facts of the case. Will you
favour me with your wishes in this respect ? My immediate object
is to request that the copy of the minute to be laid before Parlia-
ment may not be issued until the point in question shall have been
investigated.
"I remain, &:c., in haste,
"Rowland Hill.
"The Right Hon.
"The Chancellor of the Exchequer, Src."
394 LIFE OF SIR ROWLAND HILL. [1864
Upon receiving Mr. Gladstone's reply I wrote to
the Treasury a letter in which I requested attention to
the point in question. I also enclosed a memorandum
recapitulating the facts of the case. Both documents
w^ill be found in the Appendix (N). My object in
marking as ''Immediate" the letter containing the
above memorandum was that it might be laid before
Parliament as soon as possible after the publication of
the unfortunate error which it was intended to correct ;
and more particularly that this might be done before
the Easter holidays, then close at hand. This point
Mr. Gladstone was kind enough to secure ; and in a
few days my letter, with the memorandum, appeared
in the public papers. Moreover, he assured me,
in a private letter, that it was not intended in the
Treasury minute to put a negation on my claim to
originality.
Lord Palmerston's notice relative to a pension to
my wife produced a good deal of discussion amongst
my friends ; and owing to their earnest advice an
address from Lady Hill to the Queen was prepared,
and a communication made to Lord Palmerston on the
subject. A meeting was then held, and arrangements
were made for postponing further ' proceedings in
Parliament till after Easter. With these and the
after proceedings connected with the Parliamentary
grant, except as to my unavoidable correspondence
with Mr. Moffatt, I took no part whatever, but left the
matter entirely in the hands of my friends.^ The
purport of Lady Hill's address to the Queen was to
* In Sir R. Hill's Journal for June 23rd there is the following entry : — " Received
a letter from Mr. Joseph Parkes, giving a brief account of the negociations with
Government on the subject of the Parliamentary grant, in which he states that a
Baronetcy, in lieu of the grant, was offered, but declined by my friends. This is
the first intimation I have had of the kind. Wrote to say that I fully confirm the
views taken by himself and Mr. Forster as to the Baronetcy." — Ed.
1864] GRANT FROM PARLIAMENT. 395
pray that any reward to which Her Majesty might
consider me entitled should take a form which should
be beneficial to our children. A deputation, with
Sir Francis Baring at its head, then waited upon
Lord Palmerston, and in consequence of the re-
presentations then made to him, the motion of
which he had given notice was postponed, and, when
actually brought forward, was greatly modified.
Lord Palmerston's motion was finally made on
June nth, the following message from the Queen
having been brought up by his lordship on the
6th:—
" Victoria Regina. — Her Majesty, taking into consideration the
eminent services of Sir Rowland Hill, the late Secretary of the Post
Office, in devising and carrying out various important improvements
in the postal administration, and being desirous, in recognition of
such services, to confer some signal mark of her favour upon him,
recommends to the House to concur in enabling Her Majesty to
grant Sir Rowland Hill the sum of ;£2o,ooo."
The following report of the proceedings is taken
from the Ti?nes : —
Mr. Massey having read Her Majesty's message, recommending the
grant of a sum of ;£2o,ooo to Sir Rowland Hill, K.C.B., in recog-
nition of his services in connection with postal reforms,
" Lord Palmerston rose and said : I trust that the Committee will
be disposed to concur without any objection in the recommendation
which her Majesty has been graciously pleased to make. (Cheers.)
Sir Rowland Hill is a man of great genius, of great sagacity, of great
perseverance and industry, and he has rendered great services both to
this and other countries. He formed the opinion that the Post Office
was more properly a department for the performance of service than for
the mere collection of revenue, and with a boldness which staggered
a great number of persons who had not looked at the matter from the
same point of view, he recommended a very large reduction in the
rate of postage, with the confidence that it would in the end bring
up the revenue to the same amount to which it had previously
stood, and would in the mean time confer the greatest possible
396 LIFE OF SIR ROWLAND HILL. [1864
benefit upon the community. (Hear, hear.) Many people
thought that he was too sanguine in his calculations, and that,
although the number of letters might increase, the revenue
would not recover the great shock which the introduction of
the penny postage would inflict upon it. Those anticipations have
been falsified, and the calculations of Sir R. Hill have turned out to
be correct. Sir R. Hill had for nearly a quarter of a century per-
formed, with some slight interval, the arduous duties which had
devolved upon him in connection with the scheme, and he is now at
a time of life when his health must have suffered from the gi-eat labour
which attaches to his of^ce. The Treasury have on that ground,
given him permission to retire, and have done that which I am sure this
house will not think too much — they have given him his full salary for
life. He is now, I believe, in the seventieth year of his age, and his
health has been shattered by the labours which he has had to perform.
Under these circumstances, Her Majesty thought that this House
would be of opinion that the great services which he has performed
would recommend him for a grant which should enable him to make
those arrangements for his family which the short period during which
he may probably enjoy his pension would not otherwise permit him
to make. His labours have produced more beneficial results than
may strike persons at first sight. It is quite clear that the facilities
which the penny postage has given to the transactions of commerce,
and to all communications connected with business, must have been
infinitely advantageous to the industry, and, by that means, to the
general revenue of the country. (Hear, hear.) In that view Sir R.
Hill has performed great services to the country ; but there is another
view in which he has produced still more startling results, namely, in
the amount of happiness and comfort which his invention — if I may
call it an invention — his plan, has conferred upon millions of the
poorer classes of the community. (Hear.) When the rate of postage
was as high as it was before that plan was introduced, communication
between the members of a poor family who were scattered about the
country was impossible. How could a poor labouring man pay a
shilling or sixpence for a letter? Communication between the
members of such families was more difificult than the communication
between England and Australia is now. (Hear, hear.) The culti-
vation of the affections raises men in their own estimation and in the
standing which they occupy in society. It improves their morals, and
develops all those qualities which tend to make useful members of
the community. Therefore I say that Sir R. Hill, independently of
the benefits which his plan has conferred upon the general interests
1864] LORD PALMERSTON'S SPEECH. 397
and prosperity of the country, has the merit of having conferred a
great benefit upon the labouring and poorer classes of the people,
which would of itself entitle him to any mark of approbation
and reward which the House may be disposed to confer upon
him. In the year 1838, before the penny postage was intro-
duced, the number of letters transmitted through the Post Office
was 76,000,000; in 1863 the number was 642,000,000. (Hear,
hear). That is a measure of the extent to which that plan
has assisted the industry and contributed to the comfort and
happiness of the community. There are many matters connected
with the plan which are independent of the mere reduction of the
amount paid for the postage of letters. Among others, there is the
faciUty which his arrangements have given for the transmission of
money in small sums from one part of the country to another. The
amount of the money orders taken out in 1838 was ;£^3i3,ooo; in
1863 it was ;^i 6,494,000. (Hear, hear.) What an immense advan-
tage must have resulted from the facility for the safe transmission of
so large an amount of small sums, which it would otherwise have
been very difficult and expensive to transmit. Then there is the book-
post. It is greatly conducive to the interests of literature, and the
arrangements have been most extensively taken advantage of The
gross revenue of the Post Office has increased very considerably, but of
course the increase of facilities has led to the multiplication of estab-
lishments and officers, and has therefore largely increased the out-
goings. In 1838 the gross receipts were ;;{^2,436,ooo; in 1863 they
were ;^3,87o,ooo ; showing that Sir R. Hill was perfectly right in
anticipating that at no distant period the receipts of the Post Office
would recover from the diminution which the first introduction of his
plan naturally produced. In point of fact everybody is so well
acquainted with the merits of Sir R. Hill's plan and the good effects
which it has produced, that I shall content myself with moving the
resolution of which I have given notice. (Cheers.) The noble
Viscount concluded by moving that a sum not exceeding ;j^2o,ooo
should be granted to Her Majesty as a provision for Sir Rowland
Hill."
****** -x-
" Sir F. Baring, having been Chancellor of the Exchequer at the
time when Sir R Hill's plan was introduced (hear, hear), wished to
bear testimony to the ability of that eminent public servant, and to
the good sense, inteUigence, and good humour with which he met and
surmounted the innumerable difficulties that it was then thought right
to throw in his way." ^.^
398 LIFE OF SIR ROWLAND HILL. [1864
Mr. Neate, who had been at the time Sir Francis
Baring's private Secretary, most justly dwelt on the
support given to me by Sir Francis, when my official
superior.
Mr. Hennessy asked why Sir Rowland Hill had not
been created Postmaster-General ; to which Lord
Palmerston remarked that had he been appointed to
that post he would have had to go out on a change of
Government.
The motion was carried without a division.
A few days afterwards, Lord Granville brought
the question before the House of Lords in a very kind
and graceful speech.
" Lord Brougham said there was this peculiarity in Sir Rowland
Hill — that whereas inventors in general were the most sanguine of
men,* who saw no difficulties in the way, and who exaggerated the
probable results of their novelty, he understated the value of his
invention and over-estimated the difficulties and the expense of
adopting it.
* » • * * * *
" The Marquis of Clanricarde had the satisfaction of remembering
that under him and through him, in some degree. Sir Rowland Hill
had entered the Post Office ; and bore testimony to the extraordinary
zeal for the public service, the judgment, the discretion, the temper,
and unvarying urbanity with which he met all the difficulties that he
had to encounter. Of course those who had been accustomed to the
old system viewed the innovation proposed with great alarm apd
suspicion. He attributed no blame to these officers, believing that
the opinions given by them against the new system were founded
upon very natural fears and bias. But penny postage, as his noble
friend had said, was not the only improvement for which the nation
had to thank Sir Rowland Hill. His belief was that, if it had not
been for Sir Rowland Hill, the business in the Money Order Office
would not have reached to one-sixteenth of its present proportions, and
he doubted, indeed, whether that business would have been carried
on any longer. No balance had been struck, and no one could tell
what assets were in hand. He then asked Mr. Hill, who at that time had
* "Projectors see no difficulties, and critics see nothing else." — Edmund Burke.
" Correspondence of Edmund Burke." Vol. ii., p. 332. — Ed.
1864] MARQUIS OF CLANRICARDE'S SPEECH. 399
introduced some important improvements in the circulation of letters,
to take this subject in hand. The result of that gentleman's efforts was
to establish, if not an exact balance, at least what practically amounted
to it ; the system was materially altered, and instead of eleven entries
for every money order, the number was reduced to four or five ; and
since that time he had heard of no defalcation or fraud on the part of
postmasters, such as had frequently occurred before that time.
During the time that he had the honour to be connected with the
Post Office he always found that jSIi. Hill laboured zealously and
efficiently, and always to his satisfaction. When objections to his
plans were raised, Mr. Hill always received them in a fair and tem-
perate manner, and never complained of being overruled when fair
grounds for so doing had been shown. Upon the whole, this country
had never rewarded by a grant of money any public servant who
more richly deserved it. Mr. Hill's name would live in every country,
for every country had derived benefit from his labours."*
I need not say that the parHamentary recognition of
my services, so handsomely made, was and is regarded
by myself and my family as the crowning honour of my
life.
I wrote as follows to Mr. Gladstone : — •
"Hampstead, 15th June, 1S64.
" My dear Mr. Gladstone, — \\Tiile I have written to Lord
Palmerston and Lord Granville to thank them for the favour they
have publicly shown me, I cannot but feel that my chief acknowledg-
ments for the very handsome and gratifying manner in which my
services have been recognised must be due to yourself, who, from
first to last, have lent me your powerful aid in my efforts to perform
the duties committed to me, and have given to all my suggestions and
representations a kind, candid, and careful consideration.
" Believe me, &:c.,
" Rowland Hill.
'.* The Right Hon. the Chancellor of the Exchequer,
"&c., &c., &c."
* The above report is taken, with abridgments, from the Tunes of June 15th,
1864.
400 LIFE OF SIR ROWLAND HILL. [1864
To the above letter Mr. Gladstone replied as fol-
lows : —
** II, Carlton House Terrace, June 15th, 1864.
"My dear Sir R. Hill, — The support you have had from me
has been the very best that I could give ; but had it been much
better and more effective, it would not have been equal to your
deserts and claims.
I sincerely hope you are deriving much benefit from a lightened
mind,
"And remain,
" Always sincerely yours,
"W. E. Gladstone."
Amidst the above transactions some events occurred
of no small interest to myself; the first being that I
had the gratification of receiving from the University
of Oxford the honorary degree of D.C.L. ;'" and the
second an address voted at a town's meeting at Liver-
pool, followed by a valuable presentation of pictures.
I will also mention here that, a year later, the town
of Longton presented me with two fine china vases,
specimens of its manufacture. About a week after
the date of Mr. Gladstone's letter I had the
honour of receiving the Albert Gold Medal of the
Society of Arts from the hands of the Prince of
Wales.t
Some time afterwards I received a letter from the
* "June 9th, 1864. — Yesterday, received at Oxford the Honorary Degree of
D.C.L. Undergraduates most enthusiastic." — SirR. Hill's Journal. — Ed.
t The following year Sir R. Hill dined at Marlborough House: — " The Prince
of Wales," he wrote, "reminded me of the pleasure he had had, during the pre-
vious year, in presenting me with the Albert Medal, on which I told him that he
really presented me with an empty box, and explained the cause, viz., that the
successive blows required for obtaining high relief of the medal had broken the die
before the work was completed. The interval being too short for the engraving of
another die, the Council of the Society had judged it better not to delay matters ;
consequently the presentation took place *in dummy.' The Prince laughed
heartily at the story." — Ed.
HAPPY AMONG REFORMERS. 4OI
Treasury stating that their lordships had ** cordial
satisfaction in giving directions to the Paymaster-
General to issue to me the amount of the Parliamentary
grant, ;^20,ooo."
Such was the final close of my official career ; and,
without forgetting the struggles, delays, disappoint-
ments, or mortifications attending it, I cannot but
acknowledge that when I compare my experience with
that of other reformers or inventors, I ought to regard
myself as supremely fortunate. Amongst those who
have laboured to effect great improvements, how many
have felt their success limited to the fact that by their
efforts seed was sown which in another age would
germinate and bear fruit ! how many have by their
innovations exposed themselves to obloquy, ridicule,
perhaps even to the scorn and abhorrence of at least
their own generation; and, alas! how few have lived
to see their predictions more than verified, their success
amply acknowledged, and their deeds formally and
gracefully rewarded !
Here, then, closes my narrative of postal reforms.
It must not be supposed, however, that no work will
remain for a future historian ; for not only is the
course of postal improvement, like that of any other
great department of human affairs, absolutely without
limit, but various important changes may be regarded
as distinctly in prospect, however uncertain may be
the time of their accomplishment. As much has
been achieved of which in the outset I had but a
dim conception, and much also of which I had never
thought at all — every advancement opening a field for
yet further progress, and every difficulty surmounted
affording encouragement to further effort and facili-
ties for further achievement — so the point now
attained enables us to look onward to points yet to
VOL. II. D D
402 LIFE OF SIR ROWLAND HILL.
be reached, and to conceive of others as still beyond
our sight.
Thus, it yet remains to carry into full effect the
principles for regulating the packet service recom-
mended in Lord Canning's Report already referred
to ; principles in accordance with those of economy
and free trade ; a task unfortunately rendered at once
more difficult and far longer than it should have been
by the retrogressive measures lately mentioned. To
accomplish this, it is necessary that every branch of
the packet service should be rendered at least self-
supporting, except, indeed, in any special case, if any
such there be, where other national interests, yet
greater than those of the Post Office, require an
expenditure beyond receipts ; and even there I would
submit that such additional expenditure should be
charged not to the Post Office, but to that department
of state to which it really pertains ; clear accounts
being obviously important to economy, and all attempt
to hide political action under the mask of postal facility
being, to say the least, absolutely futile.
Of course, the rule of self-support should, in like
manner be maintained in every other department
of postal service. And this, I may remark, would
furnish the means for a just increase of advantages
in those districts or departments in which receipts
may be found to be much in excess of expenditure ;
an arrangement which would perhaps include the
establishment of tubular conveyance "* to a limited
extent in certain directions, and would certainly give
to many of our great manufacturing and commercial
towns either an increase in the number of deliveries,
or of mails.
In order that economic improvement may not be
* See p. 336.
REFORMS OF THE FUTURE. 403
unduly encumbered with fixed arrangements, it would
be well to limit the duration of all future contracts to
some moderate period, say three years ; but, under
this restriction, it is very desirable for the sake of
economy, and for other important considerations,
that the contract system should be greatly, though
gradually, extended. Experience may show that it
may safely and advantageously be made to include
the whole postal work at the provincial offices, and
various separate departments in the offices within the
metropolitan districts, not wholly excluding the Chief
Office itself. I may add that the benefit of this
change would be greatly increased if the proposed
contractors, adopting views now gradually gaining
ground, should arrange to give their respective sub-
ordinates a direct interest in the energetic and
economical performance of the service.
Independently of the moral benefits consequent
upon the abolition of private patronage, I believe the
direct financial advantage, which might be expected
from the faithful adoption and rigorous execution
of this principle, would be, as I have already said,
an eventual saving of probably not less than ^250,000
a year.
Judging by what has been done at the various
telegraphic offices and elsewhere, and bearing in
mind the change now steadily progressing in public
opinion, I should hope that one beneficial effect of an
extension of the contract system would be that female
labour would be admitted to a much larger share in
postal employment — an improvement which my brother
and I always had much at heart. "^
Of a Parcels Post I have already spoken ; and I
* I have lately learnt (1870) with much pleasure, that this improvement has
been adopted in the new department of Telegraphy.
D D 2
404 LIFE OF SIR ROWLAND HILL.
am confident that, whenever estabhshed, provided of
course that it be on good arrangements, its benefit
will be great.
I have already indicated the desirableness of lower-
ing the rate of inland letter postage from a penny
per half-ounce to a penny per ounce — a change which
would obviously give much relief as regards heavy
letters.
My brother Frederic twice formally proposed, once
under Lord Stanley of Alderley, and once under the
Duke of Montrose, that negotiations should be entered
into with a view to establishing throughout Europe
an international postage on a low uniform rate, sub-
mitting, to that end, a complete plan ; I need not
enlarge upon the political, moral, and commercial
advantages of so comprehensive an improvement.^
Concurrent negotiations should be entered into for
extending our outer money order system to many
foreign countries not yet brought within its range.
It has been repeatedly urged In Parliament and In
the public press that the office of Postmaster-General
should cease to be political and become permanent;
and, as already intimated, I cannot but consider such
change highly desirable ; seeing that a permanent
head of the Department would have ample time and
motive to make himself thoroughly acquainted with
the business of the office, and would naturally be led
to select his subordinates with more direct reference
to their probable efficiency ; his duration in office
making it probable that the fruits of his own selection,
whether good or bad, would be reaped by himself.
Supposing this change to be made, it would be-
come even more desirable than it is at present that
* In the Postal Union Mr. Frederic Hill's plan was at length brought to
effect. — Ed.
REFORMS OF THE FUTURE. 405
the Postmaster-General should have the disposal of
that very numerous class of Post Office appointments
still retained by the Treasury ; seeing that, in addition
to his being in more direct communication with those
on whose advice it is important that he should act,
he would also, as a matter of course, have better
information on the whole subject than the Treasury
can command. Such transference would also mani-
festly tend to that concentration of responsibility
which all who have rightly studied the principles of
administration agree with Jeremy Bentham in re-
garding as of primary importance.
These organic changes being made, there would
be good ground to hope that, in due time, the all-
important rule of promotion by simple and exclusive
reference to demonstrated fitness would be strictly
followed.
One more change may be spoken of, but on this
point I rather suggest inquiry than advise action.
The abandonment of the Post Office monopoly has
much to recommend it, but yet is not a one-sided
question. On the one hand, it implies the removal
of an offence from our statute book, and the probable
rise of a wholesome competition wherever the service
is performed with less than the greatest efficiency
and cheapness ; a competition which, more perhaps
than any other external circumstance, w^ould tend to
compel the department to have due regard to simple
merit in its officers, and economic efficiency in all its
arrangements.^ On the other hand, it must be
* In 1867, proceedings were taken against the Circular Deliver^' Company "for
delivering letters contrary to the privilege of the Postmaster- General." This
Company delivered circulars at a very low rate. " The proper mode of proceeding,"
Sir Rowland Hill recorded in his Journal, "would have been to adopt a plan which
I long ago frequently discussed with the Assistant-Secretaries, and which has, I
believe, been recently proposed in writing by my son, viz., to undertake the
406 LIFE OF SIR ROWLAND HILL.
remembered that the operations of the Post Office,
extending over the whole country, provide for the
correspondence of many districts where the popu-
lation is too small or too sparse to yield any profit
whatever ; and that although its general rule is not
to go further than this, by providing for districts
which cannot be served without loss, yet for purposes
of Government the rule is in many instances set aside.
It must be added that there are many reasons in
favour of affording a service, not indeed day by day,
but at least week by week, to every house in the
United Kingdom (a completeness already attained in
France, Prussia,^ and Switzerland) ; and it would seem
hard that the Post Office, while called upon to con-
tinue all this ill-remunerated or non-remunerated
service, should be exposed to competition in that
more profitable part of its business, which alone rival
establishments would undertake.
Upon the whole, however, I am so impressed with
the evils attaching to every monopoly, that I cannot
but regard the abandonment in question, after due
preparation, as a desirable step.
Before taking leave of my readers, I would express
an earnest hope that my narrative, besides describing
the progress of a remarkable change, may prove
especially useful to all who may at any time con-
template a devotion of their powers to the cause of
departmental reform ; that it may be serviceable alike
for encouragement and for warning — for encourage-
ment, as showing that the field is open, and success,
delivery of circulars at reduced rates (say a halfpenny), on certain conditions
made with a view to the convenience of the Post-Office. ♦ * * ^^ I do not like
an enforcement of the monopoly. It covers mismanagement.'" — Ed.
* In Prussia this is effected by means similar to my plan of secondary dis-
tribution (see Vol. I., p. 251). The same means might be resorted to here.
THE LOT OF A REFORMER. 407
with its rewards, not unattainable ; for warning, as
showing with what difficulties it is beset, how serious
the obstacles, how long the delays, how galling the
mortifications, and how deep the disappointments, to
be encountered even by one who is happy enough
to attain at length the goal towards which his long,
laborious, and anxious race has been directed.
BOOK III.
CONCLUSION.
" He that dies in an earnest pursuit is like one that is
wounded in hot blood; ivho^ Jor the tirne^ scarce feels the
hurt ; and therefore a mind fixed and bent up07i someivJiat
that is good doth avert the dolours of death; but^ above all,
believe it, the sweetest canticle is ' Nunc dimittis,' when a
man hath obtained worthy ends and expectations.'''' — BacON.
CONCLUSION.
-♦o«-
SiR Rowland Hill, at the time of his retirement,
" remained," in the words of the Treasury Minute,
" full as ever of ability, energy, and resources, and of
disposition to expend them for the public good." He
was broken down in health — broken down, not so
much by the great work that he had done, as by the
hindrances that, time after time, had been wantonly
and cruelly piled up against him in the discharge of
his duty. *' Men will one day think of the force they
squander in every generation, and the fatal damage
they encounter by this neglect."'" '' He stands," wrote
Mr. Gladstone a few months before he left the Post
Office, ''pre-eminent and alone among all the members
of the Civil Service as a benefactor to the nation."
He had not been two years in the service of his
country when the Chancellor of the Exchequer of
that day, ''a man not of many words, or, in manner,
of overflowing heart," t told him that, were the
Secretaryship to the Post Office vacant, he was the
man whom he should recommend to fill it. In a most
trying and severe apprenticeship he had proved his
thorough fitness for the post, and had convinced Mr.
Baring that there was, at all events, one inventor who
* Carlyle's **Life of Sterling" (edition of 1857), p. 221.
t See Vol. II., p. 389.
412 LIFE OF SIR ROWLAND HILL.
could be a man of business.^ But before long his
force was squandered by Sir Robert Peel. For the
next four years his work lay outside the Post Office.
With the return of the Whigs to power, he was once
more brought back to the great work of his life. Un-
happily the squandering of force did not come to an
end. Seven years more had to pass before he was
made sole Secretary, and placed in a position of real
and undoubted power. For these seven years he
had been, to use his own words, ''a general almost
without an army." For the next six years his work
went on smoothly and rapidly under a happy suc-
cession of able and high-minded Postmasters-General.
But a change came all too soon. In the Post Office
certainly he should have had no master over him
at any time. There even the ablest of our statesmen
might well have sat at his feet. " He is King of
Postal Reform," wrote a Postmaster-General of a
later date, "and I felt myself a very small subject
in waiting upon him." But under the able chiefs
under whom he served from 1854 to i860 he
worked with full contentment. This happy period
came to an end, as has been seen, with the appoint-
ment of Lord Stanley of Alderley. His force was
once more, and for the last time, squandered.
How strangely and how sadly was this man thwarted
In the high aim of his life. He longed for power, but
it was for the power to carry through his great scheme.
For the mere shows — the trappings — of authority he
cared but little. Such outward things dwelt not in his
desires. *' My plan " was often on his lips, and ever in
his thoughts. His strong mind was made up that it
should succeed. He looked upon it with all the fond-
* See Vol. I., p. 438.
A FINELY BALANCED MIND. 413
ness and the pride with which a father looks upon his
only boy. Take it from him, and his life was done.
There was in him a rare combination of enthusiasm
and practical power — such a combination as the world
has not often seen, and may not again see for many a
long day. He had ''the usual concomitant of great
abilities, a lofty and steady confidence in himself;"^
but together with this confidence was found a cautious-
ness that, for the most part, is only seen in those who
are far too timid for any great undertaking. He
clearly saw every dif^culty that lay in his path, and
yet he went on with unshaken firmness. To the
simple pleasures of life he was by no means indifferent ;
but he had in his early years attained a thorough self-
mastery. In everything but in work he was the most
temperate of men. He never repined over the past,
or, when once he had taken a step, fretted at the
result. His health was greatly shattered by his
excessive toils and his long struggles. For the last
years of his life he never left his house, and never
even left the floor on which his sleeping-room was.
But in the midst of this confinement, in all the weak-
ness of old age and sickness, he wrote, '' I accept the
evil with the good, and frankly regard the latter as by
far the weightier of the two. Could I repeat my
course, I should sacrifice as much as before, and
regard myself as richly repaid by the result."
With these high qualities was united perfect in-
tegrity. He was the most upright and the most
truthful of men. He hated By-ends and all his
companions. He was often careless of any gain to
himself, but the good of the state never for one
moment did he disregard. He watched over the
* Johnson's "Life of Milton."
414 LIFE OF SIR ROWLAND HILL.
public money with a carefulness which few men show
even in watching over their own private hoards. He
was never even so much as tempted for a single
moment to purchase popularity by swerving by a
hair's breadth from the narrow path of duty. More
than once a slight sacrifice of public money would
have saved him from attack. To public censure he
was by no means indifferent. He suffered beneath it
even though he knew that it was unjust. Yet he was
always ready to brave it in a good cause. One of the
men who long served under him bore this high testi-
mony to the character of his old chief: — " Sir Rowland
Hill was very generous with his own money, and very
close with public money. He would have been more
popular had he been generous with the public money
and close with his own." Of his generosity I dis-
covered a striking instance in looking through his
private Journal for his last year in office. For one of
his subordinates, on whose ability and devotion to
himself and zeal in the public service he set a high
value, he had not been able to obtain from the
Government the recompense which, in his opinion,
that gentleman deserved. '' I have compensated him
to some extent," he records, **by a gift of ^300."
Beneath a manner that was cold beat one of the
warmest and even tenderest of hearts. He had, in
earlier life, known what it was to bear the proud man's
contumely. The lesson that he had learnt in that
hard school was one of forbearance. His rule was
stern, yet never without consideration for the feelings
of others. No one who was under him ever felt his
self-respect wounded by his chief. It is not yet for-
gotten in the Post Office how, many years ago, one of
the higher officers was summoned to the room of the
Postmaster-General to give an explanation on some
HIGH STANDARD OF DUTY. 415
difficult matter. He found his Lordship and the
Secretary sitting at the table, but he himself, though
he was likely to be kept some time, was not invited
to take a chair. Sir Rowland Hill stood up, and
remained standing, till his Lordship requested both
to be seated.
He had not the fault of most enthusiasts, who look
in others for a zeal as ardent as that which animates
themselves. He found it somewhat hard, indeed, to
understand how any one could be indifferent to the
statistics of Penny Postage, and help watching the
rise in the number of letters and the postal revenue
with as much interest as Englishmen, on a wet day,
watch the rise in the weather-glass. But though he
did not ask for the same enthusiasm in those who
were set under him, he did look for the same care-
fulness, the same exactness, the same integrity, and
the same constant thought for the public good. He
forgot that they had not been trained in the same
stern school with himself, and he failed to make due
allowance for the weakness of man's nature. By
asking too much from men he got from them,
perhaps, less than they might otherwise have given.
Yet the better natures were not a little raised by the
high standard of duty that he ever set before them.
He left behind him, in all ranks of the service, a
strong sense of public duty, which has managed to
outlive even the evil days which came after him.
The history of his declining years I shall but touch
on. His work was well-nigh done on the day when he
left the Post Office ; yet prolonged rest gave him back
some small part of his old strength. " Much improved
during the winter," he noted down at the end of his
first year in retirement ; *' rest and cool weather suit
me." In his labours as a member of the Royal
41 6 LIFE OF SIR ROWLAND HILL.
Commission on Railways'^ he showed that his mind,
however much it had been strained, had yet lost none
of its clearness. Not less did it show its power in
the years when he was employed in writing '* The
History of Penny Postage." He managed, he could
long boast, to keep himself '' au courant with the
progress of science and mechanical invention." For
a while he had strength enough from time to time to
attend the meetings of the Political Economy Club.
From a short paper that he drew up I extract the
following passage : —
" When I became a member of the Political Economy Club, I soon
marked a questionable assumption there — viz., that whatever is in ac-
cordance with the laws of political economy is necessarily right and
expedient, and vice versa. Question on this point happened to be raised
one evening by a remark from a member that the position maintained
on one side in the debate then going on was hostile to general happi-
ness; the answer to which was, not that the objector was mistaken,
but that the objection was irrelative; seeing that the aim of political
economy was not the general happiness, but the wealth of nations.
I took the liberty to point out that while political economists might,
of course, define their science as they pleased, they must remember
that under such restriction its unaided conclusions could not claim
to guide legislative action ; since it was at least conceivable, and
perhaps not improbable, that in certain cases the course most tending
to a nation's wealth might differ from that most tending to its weal.
I am much inclined to think that neglect of this distinction is
amongst the causes which have at different times brought this
important science into discredit, led the world to regard its professors
as hard — nay, heartless — and in a measure invalidated their plea that
they are not inventors, but only discoverers ; that they create no
laws, but merely set forth the logic of facts. So far, however, as I
can observe in my retirement, such distinction is in the way to
acquire recognition."
He took a strong interest in politics ; and no long
time before his death he was heard to say that he
* See Vol. II., p, 283.
HIS HEART STILL IN HIS WORK. 417
should gladly live two or three years longer, that he
might see how the arrangements made under the
Treaty of Berlin would work. It was, however, in
watching the operations of the Post Office that his
chief interest still lay. I remember how I called
upon him one day about eighteen months before his
death. On my coming into his room he turned with
a smile of pleasure to his son, who happened to be
present, and said, " Has your cousin heard of the
discovery ? " I pricked up my ears, and at once
thought of some curious old family record that might
have been found hidden away in an old chest or
cupboard. " This year," he continued, with proud
exultation, '' the postal revenue is larger than the
revenue produced by the income tax. I was quite
startled to find this out." Many years earlier he had
written to tell his brother how he had met Garibaldi.
''On Thursday (April 21, 1864) Caroline (Lady
Hill) and I dined at Fishmongers' Hall 'to meet
Garibaldi.' I was a little afraid of the undertaking ;
but I enjoyed the meeting, and am, to say the least,
none the worse for it. I had some conversation with
Garibaldi about the state of the Italian Post Office ;
but it was evident that he felt but little interest in the
matter. There is something very pleasing, not to say
fascinating, in his appearance and manner." Mr.
M. D. Hill replied, " I was very glad to hear you
were able to go to the Fishmongers', and very much
amused to find that you consulted Garibaldi on Italian
Penny Postage. When you go to heaven, I foresee
that you will stop at the gate to inquire of St. Peter
how many deliveries they have per day, and how the
expense of postal communication between heaven and
the other place is defrayed."
When, by the 'establishment of School Boards,
VOL. II. E E
41 8 LIFE OF SIR ROWLAND HILL.
primary education was so widely extended, he foresaw
at once the effect that would be thereby produced on
the postal revenue. " Is there," he wrote, " in addition
to the moral, intellectual, and commercial benefits
more directly aimed at, any set-off to this increased
expense ? For this I naturally turn to its effect on
the number of letters, which will obviously be enlarged
by diffusion of the power to write and read ; though
the extent to which this will operate is at present
matter for conjecture rather than for estimate. I hold
it, however, not quite impossible that in this manner
the outlay will eventually repay itself, though I am by
no means so sanguine as to expect so rich a result."
That knowledge might be more readily brought
within the reach of all, he was eager to see a reform
of what, to use his own words, ** is grossly misnamed
orthography." '' For myself," he writes, " I frankly
confess that I have always made it a practice to have
a spelling dictionary at hand, and have not infrequently
to turn to its pages. My education must, then, it will
be said, have been defective ! True enough ! but of
how many has the education been more defective !
And even in those who have attained proficiency,
how great has been the sacrifice of time else ap-
plicable to beneficial study ! "
While his mind thus constantly turned to any subject
that in any way bore on his great plan, he found,
unhappily, much that distressed him in the government
of the Post Office. He grieved over the changes that
after his retirement were too often made in disregard
of the great principles on which he had steadily acted. ^
More than once he addressed warnings to the govern-
* It is foreign to my present purpose to describe the after administration of
the Post Office. I would refer my readers to "The Edinburgh Review,"
Nos. 263 and 291, for articles on the Postal Telegraph's.
THE SPREAD OF HIS GREAT PLAN. 419
ment. But at the very close of his Journal he records,"*
•* I have made myself seriously ill — having brought on
renewed threats of apoplexy — by what I have already
done." He could do no more. He had lifted up his
voice, and lifted it up in vain. There was happily
another side to this sad picture. Wrong-doings and
blunders he could often forget, while he contemplated
the perfection with which the great machine still
worked, though there was no master-hand to govern it.
He had the delight, too, of watching his plan as it
spread from country to country. *' In some respects,"
to quote the words that Mr. Gladstone used on his
death, " his lot was one peculiarly happy even as
among public benefactors ; for his great plan ran
like wildfire through the civilised world, and never
perhaps was a local invention (for such it was) and
improvement applied in the lifetime of its author to
the advantage of such vast multitudes of his fellow-
creatures." He had aimed at doing something for
the world, and he lived to know that his success had
been far greater than his hopes, and that the world
was not ungrateful.
In the quiet course of his private life there Is but
little on which I shall dwell. Each year saw his
range narrowed more and more till at last he was
confined to one floor. In an interesting paper, which
he drew up in the summer of 1874, he thus describes
the state of his health : —
" Some description of my present illness, and of the causes
thereof, may perhaps prove useful to young persons who may be
inclined to follow a career with energy beyond their strength.
" My present position is this : — The ordinary state of my health
does not prevent considerable enjoyment of life, provided that I
take certain precautions and observe certain rules which experience
* The journal closes in the year 1S69.
E E 2
420 LIFE OF SIR ROWLAND HILL.
has dictated, and, further, that I am not disturbed by others ; but
herein lies the difficulty. To control myself is easy enough, but
effectually to control others is beyond my power.
" Under the former head, I find that any kind of locomotion,
except within certain narrow limits, invariably proves hurtful —
producing pain in the head, a feeling of incapacity for self-
guidance, and, if persisted in, downright vertigo — the most perfect
rest during some hours being necessary to restore me to the
normal state. It is more than five years since I was in a railway-
carriage, and I dare not venture on a further trial, even could I get
to the stations, which, with a few unimportant exceptions, are
beyond my reach ; my drives, even under the most favourable
circumstances, being limited to twenty or, at the utmost, to twenty-
five minutes. Soon after its completion I managed to reach the
Holborn Viaduct ; but the Thames Embankment and the new Post
Office I have never seen. As to walking, a few yards to and from
the carriage is all that I can attempt. In my own rooms, indeed,
and in an adjoining balcony constructed for the purpose, I am able,
at certain hours, neither long after nor shortly before a meal, to pace
a little every day. The restriction is not owing to any lack of
muscular strength, but simply to the painful effect on my head."
It was, he says, so far back as the year 1839 that he
could trace the first indications of this coming inabihty
to walk. It had grown upon him till, about the year
1868, he fell into the state which he has thus de-
scribed, from which he never recovered. " This is the
more remarkable," he adds, '* because, when a young
man, I was the best walker of the brotherhood, and
could *do' my thirty miles a day for, I believe; any
number of days in succession." He managed, never-
theless, for many years to dine with the Royal Society
Club.
" I cannot explain, fully at least, why I can visit one club and not
the others, the distance from home being practically the same for
all. One reason, no doubt, is the pleasure and excitement afforded
by meeting men of eminence whose conversation greatly interests
me. Another, the rest and reinvigoration resulting from the dinner ;
and lastly, and perhaps chiefly, that the meetings are so frequent as
AN OVERWROUGHT BRAIN. 42 1
to admit of my selecting days when the weather, my health, and all
other circumstances are favourable."
He next describes the mode In which he suffered
through the action of others : —
"The disturbances from which I most frequently suffer are noises,
especially when unexpected ; as, for instance, the sudden opening or
closing of a door, the dropping of any article on the floor.
Some protection is afforded me by increasing deafness, whatever the
inconvenience of such infirmity. Again, I am painfully sensible to
a shake so slight as to be imperceptible to one in ordinary health ;
such, for instance, as is produced by any one walking across the
room save with an almost cat-like tread, or by a touch to my chair
so slight as even the mere brush of the servant's clothes against it
as he waits at table. Further, I am annoyed by any of those
repeated movements of hands or fingers which are habitual to some
people, though against this particular annoyance I find some pro-
tection in taking a book or newspaper and interposing it as a
screen."
I may mention here, as an instance of his dehcate
consideration for the feehngs of others, that I had
often noticed when I went to see him how he thus
screened his eyes. It was not till I read this account
of his health that I was in the least aware that it was
against my restlessness that he was screening himself.
Beneath the balcony that he had built for himself,
wherein he hoped, each year as the suns grew warm,
to breathe the fresh air, the Metropolitan Asylums
Board set up a Small-Pox Hospital. Within a few
yards of the old man's only walk ran the road along
which, day after day for many a month, passed a sad
train of ambulances and a still sadder train of hearses.
For the signal benefit that he had conferred not
only on England, but on the whole world, he had been
hitherto rewarded and honoured by a gratitude that
was as strong as it was general, by the free gifts of
his countrymen and the vote of Parliament. The
422 LIFE OF SIR ROWLAND HILL.
University of Oxford had made him a Doctor of
Laws, and the Queen had made him a Knight Com-
mander of the Bath. Before many years had passed
the City of London was to give him its freedom, and
Westminster Abbey a grave. The Asylums Board
cared for none of those things. PubHc benefactors
and pubHc honours did not enter into its world. It
knew of nothing but ratepayers. But ratepayers, it
should have remembered, are after all only men, and
men, in these islands at least, are neither ungrateful
nor pitiless.
There was a striking regularity in the order of his
household. Everything went on almost as if by clock-
work. He asked me one day whether I had ever
noticed that the sound of a bell was scarcely ever
heard in his house, save when someone came to the
hall-door. He was, he said, strictly punctual himself,
and he had trained his servants to habits of the
strictest punctuality. He could afford, I knew, to take
some trouble with them, for they were very slow to leave
his service. His visitors saw year after year the best
proof of a good master in the familiar faces of those
by whom he was served. As everything was done at
its appointed time, there was no need for a bell to
be rung. His meals, his medicine, everything was
brought to the exact minute. No one was summoned,
for no one was ever late. In the days when he was
still strong enough to drive out, he had been often
troubled by the unpunctuality of his coachman : —
*' I advised him to aiin at being five minutes before the appointed
time. Of course I only advised this — to have ordered it would
merely have changed the appointed hour. Just as the allowance of
five minutes' grace at the Post Office simply alters the hour of
attendance from lo.o to 10.5 a.m., and does nothing to secure
punctuality.
AN OLD AGE NOT WITHOUT RESOURCES. 423
"Still the result was unsatisfactory, and I was irritated and
annoyed by the man's persistence. He was honest and sober,
and had a wife and several children. Dismissal, therefore, was
out of the question. I thought of fines, with rewards for con-
tinued punctuality ; but I have small faith in either fines or
rewards.
"At last it occurred to me to adopt the Post Office rule, under
which any one accused of misconduct is called upon to give such
written explanation *as he may desire.'
" The duty was entrusted to the footman, with instructions to call
for explanation in every instance of lateness, even when no more
than a fraction of a minute, the hall clock being taken as an indis-
putable standard."
The result was that the man became so exact to
his time that in twelve months *' there were only six
cases of lateness, amounting in the aggregate to eight
minutes."
Confined though he so much was to one room, yet
time did not hang on his hands. His eyesight happily
remained strong, and he was a great reader. In the
pages of a novel for many years he found pleasant
repose. Few men, indeed, were more deeply read
than he in fiction. Science, too, as I have shown,
took up much of his time. Astronomy remained to
the last his favourite study. Poetry did not throw
her charm over him — at least to any great extent. Yet
one day he told me that he had just finished " Paradise
Lost." ** Milton," he said with a smile, *'does not, in
my opinion, prove his case." His money accounts he
kept with the utmost exactness, even to a late age.
Two years before his death he told me that he could
not expect to live much longer, for his mental strength
was steadily failing. He had been obliged to give up
even his account-keeping, which had been a pleasure
to him from a very early age. A day or two before, he
added with an air of great vexation, he had had to
424 LIFE OF SIR ROWLAND HILL.
make an entry of money received, and he had entered
it as money paid.
Few things pleased him more than to talk over his
past life. I find the following record among the notes
that I took of his talk. '* As he told me this day the
story of his youth, and the difficulties that he had
overcome, the old man grew eloquent. If his words
could have been taken down, they w^ould have read
like a chapter of De Foe. I was filled with admiration
of his powers." Nothing touched him more than the
memory of some kindness that had been done him.
He was grateful to all who had at any time, in any
way, helped him ; but his gratitude overflowed towards
those who had rendered him help in the struggles of
his youth. A year before his death he could not be
satisfied till he had put on record the names of those
who, more than seventy years before, had lent his father
money in the time of his greatest straits. The loans
had been long since paid off — mainly by the son's
efforts as I have shown — but the memory of these
benefactors was not to be suffered to pass away from
his father s family. At no time was his thoughtfulness
for others more shown than in the winter of 1876,
when he was suddenly struck down by an attack that
threatened paralysis. Forgetful of himself at so awful
a time, he thought only of others. It so happened
that in a few weeks' time he would have had to make
me a certain payment. He remembered that I had been
suffering from a long illness, and he feared that I
might be put to some inconvenience should payment
be delayed. He sent to ask me to let him know at
once the amount that would be due, so that he might
sign the cheque before his hand was paralysed.
During the same attack his son asked him whether he
would like to consult one of his nephews — a surgeon
DEATH IN THE FAMILY GROUP. 425
in whose skill he had great trust. He had, indeed, he
answered, wished to send for him. As, however, his
own doctor had not suggested it, he had not said
anything for fear of hurting his feelings. A day
or two later he begged me to go and see him. I
found him in bed, and very weak. He did not think,
he said, that he was dying, but it might be that he
really was. It had always been his habit, he added,
throughout life to prepare for every contingency, and
therefore he wished to see me now. What he said
could not, for the present at least, fitly be set before
the reader. He showed, however, that in the blow
that had thus suddenly fallen upon himself, his feelings
and his fears were all for those who had so long been
dear to him.
Such a life as this, secluded though it was, could
not be free from the losses that are common to
the race. The old family group began to grow
thin before his eyes. His two elder brothers went
first, to be followed before long by his only surviving
sister. They, however, had all reached a ripe age.
In the death of his eldest daughter, and of more than
one of his grandchildren, he felt the far deeper sorrow
that comes on the old when they see the young
gathered to the grave before them. He would tell
with sad pride how one of these little ones had once
had the courage to call him to account. The child,
who was but three years old, one day when playing
with his elder brother, had seen his grandfather give a
little dog a slight blow with a switch : —
"The hall being rather dusk, their grandfather did not perceive
that the two boys were there, or he would not, in their presence,
have struck Trottie. Later in the evening the children came to say
good-night, and were leaving the room when he noticed signs of
hesitation, followed by a whispered consultation outside the half-
426 LIFE OF SIR ROWLAND HILL.
closed door. They were evidently settling which should be spokes-
man. Probably F., although much the junior, volunteered his
services, as, when they re-appeared holding one another by the
hand, in a tone of deep solemnity, as befitted the occasion, he
said, ' Grandpapa, why did you beat Trottie ? ' The old man was
delighted with the child's courage in thus calling him to account ;
and, bidding the lads come close to him, reminded them that any
noise made his head ache ; that, should either of them make any
noise, he should never think of beating them, but should ask them
to be more careful for the future, well knowing that they would
attend to his wishes ; but that it would be of no use to talk to
Trottie, who must either be kept out of his room altogether, which
their grandmamma would not like, or must be taught, by means of
the little switch, not to bark there. The boys retired fully satisfied
with the explanation."
Outside his own circle. Death, while it so long
passed him by, was very busy. Old friends, men
eminent in science or in public life, he saw pass away
before him. He once spoke to me with deep feeling
of certain old men who, whenever they met him, had
always received him with the greatest warmth. Of
his friend Colonel Torrens, whom he had known years
before as the chairman of the South Australian Com-
mission, he has left the following brief record : — *' He
was eminent as a writer on political economy, and was
one of the founders of the Political Economy Club.
He was many years in Parliament, and was chairman
of the South Australian Commission when I was
secretary. I had known him previously, but this
made our acquaintance Intimate, and led to a friend-
ship which continued till his death. When on his
death-bed, at the age of eighty-four, he wrote me a
most affectionate letter, expressing his desire that a
connection even then contemplated between his family
and mine should be realised ; and a year or two later
this was done, to the great satisfaction of my wife and
myself, by the marriage of my son with one of the
NOT FORGOTTEN OF MEN. 427
Coloners granddaughters." Colonel Torrens, I may
add, had early in the century distinguished himself as
a brave soldier. His descendants show with pride a
sword of honour which was presented to him for his
gallant defence of the Island of Anholt.
With all its losses, its seclusion, and its deprivations,
the old man's life was far from being unhappy. He
had resources in himself, and he had the never-failing
past on which to dwell. His strength failed, and his
mind began to lose somewhat of its old vigour. '' Yet
hath my night of life some memory," he might well
have said. He had, moreover, a hearty love of fame,
and he was doubly happy in this, that honours followed
him even into his retirement. He passed away from
the sight of men, but he was never made to feel that
he was forgotten. Now in one grateful acknow-
ledgment, now in another, he was shown that the
world was not indifferent to the man who had con-
ferred on it so signal a benefit. In some newspaper,
or in some book, would appear from time to time a
kindly and generous mention of his services which
would warm up his heart even in the chill of age. I
am reminded how Johnson, one day in the last summer
of his life, ''called out with a sudden air of exultation,
as the thought started into his mind, ' O ! Gentlemen,
I must tell you a very great thing. The Empress of
Russia has ordered the ' Rambler' to be translated
into the Russian language ; so I shall be read on the
banks of the Wolga.' Boswell, — ' You must certainly
be pleased with this. Sir.' Johnson — ' I am pleased.
Sir, to be sure. A man is pleased to find he has
succeeded in that which he has endeavoured to do.' "
In like manner Sir Rowland Hill often exulted at the
news that his great plan had won yet another triumph
on some distant shore.
428 LIFE OF SIR ROWLAND HILL.
Fresh honours were done to him in his own country.
Birmingham, the town in which he had spent his
youth and early manhood, had already set up his
statue. A short time before he died he heard that
Kidderminster, his birth-place, was going to pay him
a like honour. And now, at the very close of his
life, the City of London granted him its Freedom.
He w^as far too weak to attend at the Guildhall,
in accordance with ancient custom, to receive this
high distinction. The Court of Common Council,
with a kindness that gave a double grace to the
honour that they rendered, appointed a deputation
to wait on him at his residence. "^ He received it in
his bed-chamber. It was the 6th day of June, 1879,
less than three months before his death. " I offer
you," said the City Chamberlain at the conclusion of
an eloquent address, '' the right hand of fellowship in
the name of the Corporation whom we represent, and
who deeply regret that they cannot receive you in
person, as is their wont on such occasions as the
present. We congratulate you that, notwithstanding
the * labour and sorrow ' inevitable to the weight of
eighty-three years, you have been spared to witness
the complete triumph of your postal principles, to
receive acknowledgments from the State, and honours
from your Sovereign. Detractors and obstructors you
have outlived, or they only survive to swell the ranks
of those who applaud. May your remaining days be
consoled by the thought that your name and services
can never be forgotten, and may the sunset of your
life be brightened by the reflection that you have been
* The deputation consisted of Mr. Washington Lyon, mover of the resolution ;
Sir John Bennett, the seconder; Mr. Peter McKinlay, the Chairman of General
Purposes Committee; Mr. Scott, F.R.A.S., the Chamberlain; and Mr. Monck-
ton, F.S.A. (now Sir John Monckton), the Town Clerk.
A LAST HONOUR, AND THEN DEATH. 429
permitted to become one of the greatest benefactors of
mankind." It was a touching sight how the old man
was moved by this, the last honour, that he w^as to
receive In his life-time from his fellow-countrymen.
The tears streamed down his venerable face, and he
was scarcely able to utter a word. I stood close by
him, and I heard him say, " I cannot listen to it as
} ought." When the address was finished he could
only say, " I wish It were in my power to thank you."
His son had to read his answer. More than once he
was distressed to see the members standing while
their Chamberlain was addressing him. "It would
be a relief to me," he said, " if you would sit down.
I cannot bear to see you standing." This is a trifling
matter in itself, but it had its rise in that tender and
anxious thoughtfulness for others which I had so often
marked in him. Before leaving the house I went
once more up to his room, and through the open door
gazed at the man whom I had so honoured. I did
not venture to break on his repose by going in. He
had on his face a look of great peacefulness. That
which should accompany old age was Indeed on that
day seen to accompany him. I never saw him again.
His strength failed daily, and it was soon seen that
the end was not far off. In the beginning of July
death seemed close at hand, but he rallied once more.
Happily his sufferings were at no time very severe.
His mind often wandered, and at last he sank into
a state of stupor. For hours he lay motionless, giving
no signs of life but by his quiet breathing. His aged
wife sat holding his beloved hand In hers. He gave
one last sign that he was still of this world. He felt
for her wedding-ring — that ring which he had put
round her finger more than fifty years before. Finding
it, he knew whose dear hand it was that he was
430 LIFE OF SIR ROWLAND HILL.
holding, and with one gende pressure he showed that
the love that he had always borne her from the
beginning he bore her to the end. He never moved
again. He died on the 27th day of August, in the
year 1879. Hitherto this day had always been held
a festival in our family ; for on it his brother Arthur
had, for eighty-one years, kept his birthday.
It had been Rowland Hill's hope that his country-
men would think him not unworthy to find his last
resting-place in Westminster Abbey. It was, indeed,
with singular agreement that the voice of the people
awarded to him the last great honour which we
Englishmen render to our famous dead. There,
followed by his children and his children's children,
by his two aged brothers, who had shared in his
struggles and his triumphs, by his brothers' children
and their children's children, he was laid in his glorious
place of rest. It was the burial of a man of the
people, and the people came together to do him
honour. Men came, too, who had worked under him
and worked with him — men who knew well what
manner of man he w^as who was now laid amongf the
great ones of the land. There was but one left of the
good line of Postmasters-General under whom it had
been his happiness to serve. He unhappily was on
the wide Atlantic the day that we were gathered
round the open grave. *' I can truly say," wrote the
Duke of Argyll, " that no one among his many
friends and admirers would have joined more sin-
cerely than I should in the mourning of that day. I
had the highest admiration of him, and the strongest
feeling of personal regard and affection towards him."
The City of London, which he had so signally served,
was represented by its chief magistrate, and the great
Liberal party, to which he had been so long attached,
WESTMINSTER ABBEY. 43 1
by his old friend Mr. Charles Villiers and Earl Gran-
ville. His native town sent its Mayor and a depu-
tation of citizens, while his county was represented
by its Lord-Lieutenant. The presence of the vene-
rable Astronomer- Royal, for whom the dead man had
long entertained a feeling of high regard, reminded
those who had known him how he had always spoken
of astronomy as ''my favourite science."
There came into my mind the words in which
Edmund Burke told of the funeral of our great
English painter : — " Everything, I think, was just as
our deceased friend would, if living, have wished it
to be ; for he was, as you know, not altogether in-
different to this kind of observances." The solemn,
glorious, and beautiful scene does not easily lend itself
to the poor words of mine. Yet I would willingly let
those who are to come after us know something of
that which was felt by more than one on this day that
was so great in our house. One who was present among
the mourners writes to me : *' It was not a state cere-
monial, — it was a people's payment of honour. There
was not grief ; but there was a solemn sense of recog-
nition of a great deed. As I saw from the window of
the Jerusalem Chamber the approach of the hearse, and
* heard,' if one may say so, the sudden hush, the one
feeling was not grief, or that the country had sustained
a loss, as when Macaulay was buried with his work
half done, but that the crown was being put on a
noble career. Sir Rowland, in his coffin, seemed to
be making a triumphal progress. What struck me
most was, if you will put a kind construction on the
first part of the antithesis, this absence of sorrow, this
presence of reverence." From another account that
was written down at the time I take the following :
" There were few touches of solemnity or mortality
432 LIFE OF SIR ROWLAND HILL.
till we were close on the Abbey. There we heard the
great bell tolling over head. I had heard it last when
it tolled for Macaulay. There a great crowd was
gathered, very quiet and very orderly. It was not till
the carriage turned into Dean's Yard, that I first felt in
all its force what it was that we had come to see and
do. The band of the Post Office Volunteers was
playing the Portuguese Hymn. The men, all in
black, were drawn up on each side of the roadway
with their arms reversed, and their faces resting on
the stocks of their rifles. The notes of the band at
once woke up the tenderest and most solemn feelings.
The tears started into my eyes. On getting out of
the carriage I saw, for the first time, the coffin with
its beautiful shroud covered with wreaths of flowers.
We marched through the cloisters with the sad music
of the soldiers still in our ears. As we turned round
a corner we saw the door into the Abbey open before
us. . . . Here we caught the notes of the organ.
Wonderful feelings swept through me — the ancient
cloisters, the Abbey with its thousand memories, the
dead man borne before us, we following after him
who had known him and revered him, the sight of
his two aged brothers waiting in front to fall in with
the other mourners, — the priest in his white surplice.
I remember how here it burst upon me how noble and
how glorious is the thought that man has made to
himself of his own immortality. . . . We entered
the Abbey, and slowly moved along. If only a man
could keep at their height the lofty thoughts that filled
him in such a scene, who might not hope to find his
last resting-place there ? But, alas, the swell will
soon sink. As I passed up I heard my name men-
tioned — I know not by whom. I recognised also an
old servant of our family. I mention this to show
WESTMINSTER ABBEY. 433
how the swift glances of the mind never rest, even
amidst the rush of feehngs strong as these. .
I saw my children, too. W gazed at me with
wonder in his dark eyes, E with pleasure at
discovering me. ... At the grave, as I looked
down on the coffin and read, 'Sir Rowland Hill.
Born December 3rd, 1795. Died August 27, 1879/
I thought how much there was contained within those
dates. The whole life of the dead man seemed to
rise before me, from his childhood at Wolverhampton,
when he played with her who was one day to be
his wife and was now his widow ; through his hard
struggles, his poverty, the neglect under which he
had suffered, up to the present glorious day when his
countrymen thus honoured him. ... I found the
tears rising in my eyes ; but they were not so much
tears for him, as tears over our common humanity and
mortality. The music flooded the soul with the sense
of man's nothingness and his short stay on earth. I
never once, as I looked down into the grave, thought
that the dead man might now be living in some other
world. Had he been a great writer, that thought
would have come most naturally to me. But ' or-
ganisation is my forte,' he was wont to say ; and what
place is there for organisation in heaven ? His, in-
deed, was a mind whose work lay in this working-day
world. And yet, had I remembered his love of astro-
nomy, I might have pictured him to myself as learning
with delight the secret of the stars. ' Organisation is
some one else s forte,' he might now be softly whisper-
ing to himself."
We saw him then laid to rest in the little chapel in
the venerable Abbey, beneath the statue of Watt. A
memorial will one day be set up in this quiet spot, to
show the stranger and the passer-by where Rowland
VOL. II. F F
434 I'IFE OF SIR ROWLAND HILL.
Hill lies buried. In the great city hard by his statue
will, before long, stand in the very centre of the trade
of the world. In the charity that so many of his
countrymen have founded for the relief of the widows
and orphans of the servants of the Post Office his
memory will be kept alive. But so long as men keep
warm feelings, and the name of home has still its
charm ; so long as there are sorrowful partings and
hearts that need comforting ; so long as our high aim
is towards peace on earth, good will toward men,
Rowland Hill is not likely to be forgotten. For he
has done almost more than any other man to bring
near those who are far off, to bind the nations together,
and to make the whole world kin.
APPENDICES.
F F 2
APPENDIX A
[See p. loi.]
Letter to Postmaster-General Lord Clanrkarde.
Hampstead, 3rd January, 1849.
My dear Lord, — Referring to the various representations which
I have at different times taken the liberty of making to your
Lordship, relative to my position, and to the difficulties arising
out of it which still impede the course of improvement in the
Post Office, I find myself called upon by present circumstances to
request your kind attention to a review of the whole subject
Your Lordship will remember that my present duties were
undertaken with great reluctance, because of the doubt I felt
whether in the position I was to occupy I should be able to
secure those great objects whose attainment would naturally be
expected of me, as well by the Government as the public, and that
one of the most weighty of the considerations influencing me to
accept the appointment, was the prospect which was held out of
such reorganization in the official arrangements of the Department,
as would at no distant time place in my hands such prompt and
direct means of acquiring information and exercising control as I
have always deemed necessary for the full realization of my plans.
These views, your Lordship will recollect, are fully set forth in my
letter to Mr. Hawes, of 23rd November, 1846.
I feel sure that your Lordship will bear witness to my having used,
to the best of my ability, all such authority as was placed in my
hands, and to my having made every possible effort to surmount or
avoid the obstacles incident to my present position.
It was with this view that I selected and submitted to your
Lordship those improvements which, from their comparative sim-
plicity, or from the concurrence of the practical officers in my
views, were most readily carried into effect, deferring others, either
in whole or in part, where the measures, however important and
438 APPENDIX A.
even urgent in themselves, presented great complexity or appeared
to be, on whatever grounds, very repugnant to those who had to
carry them into effect.
Among the improvements thus effected are the following : —
I St. The time for posting letters at the London receiving houses
extended.
2nd. The limitation of weight abolished.
3rd. An additional daily despatch to London from the principal
villages in the vicinity established without additional expense.
4th. As one step among others towards the extinction of money
prepayment, the business of all new receiving houses restricted to
stamped and unpaid letters. A lower scale of salaries being also
consequently introduced.
5th. The postal arrangements of 120 of the largest towns in the
United Kingdom revised and completed.
6th. Unlimited writing on inland newspapers authorised on pay-
ment of id. fee.
7 th. The public and the Department better protected from annoy-
ance and loss in respect of unpaid letters, by the establishment of a
summary process for recovering postage from the senders.
8th. The book-post established.
9th. The advantage of cheap registration secured to the public
(by reducing the charge from is. to 6^.), without inconvenience to
the Department.
loth. An important extension of the time of posting late letters
for a great part of the United Kingdom afforded by arrangements
at the Euston Railway Station.
nth. As a step towards more frequent communication between
large towns, a third mail per day established from Birmingham
and other towns on the North Western Railway to London ; this
addition being made by the North Western Company without
payment.
1 2 th. Day mails extended to several smaller towns in a circuit
of about twenty miles round London.
13th. The number of mail-guards reduced by placing the smaller
mails under the charge of the railway guards.
14th. The service of parliamentary returns for private bills pro-
vided for.
15 th. The despatch of mails at the country offices facilitated, and
the late letter fees secured to the revenue by requiring both fee and
postage to be paid in stamps. This improvement is about to take
effect.
APPENDIX A. 439
Some of the improvements in the money order department also
belong to this class.
Upwards of twelve months ago, this class of improvements being,
as I thought, nearly exhausted, I was preparing to address your
Lordship as at present, when my design was postponed through the
following circumstance : — The money-order department being of such
a nature as to admit of separation, in a great degree, from the other
business of the ofifice, and Colonel Maberly having declined to
undertake the responsibility thereof under the retrenchments and
other improvements adopted on my recommendation by your Lord-
ship and the Treasury, you were pleased to transfer the secretarial
management of that department to me.
Of the change which has followed this transfer I need not speak
in detail. By a report of Mr. Barth, the head of the department,
dated 31st January, 1848, it appears that the accounts were then
in an almost hopeless state of arrears ; great doubt was entertained
whether they ever could be made complete, and the expense of
their completion, supposing it to be possible, was estimated at
;j^i 0,000. No general balance had ever been struck since the
institution of the department in 1839, and the liabilities were of
unknown amount. To avoid the enormous expense of bringing
up the arrears, and to ensure the extinction of unknown liabilities,
it was necessary to obtain an Act of Parliament calling in the
outstanding money orders. Concurrent efforts were made to bring
up the more recent arrears, and to prevent the possibility of new
ones arising; and, in consequence of these measures, affairs are
now in such a state that, at the end of August next, the liabilities
of the department will be fully known, and the materials obtained
for a general balance, which will then be struck forthwith.
On investigating the accounts, I found, to my great concern, that
the department was not only, as I had anticipated, unprofitable,
but that it involved an annual loss of no less than ;£i 0,000. It
has, however, been found practicable, even with greatly increased
perfection in the accounts, to introduce, by successive improve-
ments, such simplification as will save the salaries of 50 clerks in
the London Office alone ; and this, combined with other important
savings already effected, will, in all probability, render the depart-
ment self-supporting in the course of the present year.
But your Lordship is aware that further important improvements
are now in progress, by means of which I confidently expect the
money-order department will be made to afford a satisfactory profit.
I may remark that the savings effected in this department have
440 APPENDIX A.
already exceeded my estimate as laid before the select committee
of the House of Commons on Postage of 1843 (P- 9°)-
From the facility with which the necessary changes, many of
them difficult and complicated, have been effected in this depart-
ment since it came under my immediate and exclusive direction,
your Lordship will, perhaps, deem it not unreasonable to infer that,
with similar means at my command, a like success may be obtained
elsewhere ; and the encouragement hence derived has augmented
my earnest desire to attempt without delay improvements in other
departments, for years contemplated, which, while they present
many difficulties, are of no slight importance to the public
service.
The complete consolidation of the two corps of letter-carriers
is a promised measure of this description. This consolidation I
first recommended in the year 1837, submitted to the Treasury
in the year 1842, laid before the select committee on postage of
1843, ^^^ sustained through a severe examination. Up to that
time it was opposed by the Post Office authorities, and not sup-
ported by the Treasury; but at the commencement of 1847 ^
decided step was taken in that direction, and with advantageous
results.
My opinion of the value of the measure has never varied, and
my desire for its adoption is, of course, greatly strengthened by
finding it pressed on the Office by the Chancellor of the Exchequer,
whose exhortations to the same effect have now, for twelve months,
been from time to time earnestly given.
But, after the maturest deliberation, I still feel impressed with the
painful conviction that unless I could be placed, with reference to
the departments concerned in the change, in a position similar to
that which I hold with regard to the Money Order Office, the
attempt would not only fail, but might produce a state of serious
insubordination.
Your Lordship will bear in mind that the improvement in
question involves other changes, some of them of a very com-
plicated nature, and such as could be effected only by a delicate
and difficult process ; I need not say that where the ramifications
are so numerous, it is quite impossible to frame, in prospectu^ any
detailed plan which will not require very much of subsequent
modification. The experience derived from each step of the process,
will be required to govern the succeeding step. The improvements
must be introduced on the tentative principle, and extended or
varied, hastened or delayed, according as the peculiar feelings and
APPENDIX A. 441
opinions of parties concerned, or other circumstances, may require.
In fine, the management will constantly demand immediate, con-
fidential, and uninterrupted intercourse with those most conversant
with details, or on whom the duty of immediate execution will
devolve, as well as the exercise of an influence and authority limited
only by due subordination to your Lordship.
In the absence of these aids, any attempt to effect the improve-
ment in question would, in my opinion, be most inexpedient.
In the same category with this measure are various others, some
of wiiich are of pressing importance, at a time when there is so
great a demand on the part of the Government for retrenchment
and economy in every department of the public service ; and,
considering that every delay renders such improvement more and
more difficult, I respectfully submit the importance of my being
early placed in a position for entering upon them with safety and
success.
I trust, my Lord, that in earnestly dwelling on these con-
siderations as affecting the public interest, I advance no improper
claim as regards myself Your Lordship will, I am sure, remember
that expectation of such promotion was held out to me, contingent
only on my demonstrating that I possess the requisite administrative
capabilities, and that one object in placing the Money-Order
Department under my immediate direction was to bring these
capabilities to the test. With the result of this experiment your
Lordship has been pleased to express entire satisfaction, and, com-
bining this testimonial with the repeated expressions of approval
with which your Lordship has honoured me during the two years
of my service, I trust I am not assuming too much in regarding the
conditions as fulfilled.
I am the more strongly impelled to ask for the fulfilment of the
contingent expectation, because, in addition to the Treasury's
demand and your Lordship's exercise for economy, there is, from
time to time, a manifestation of some disappointment in the public
mind. It is naturally expected that, under your Lordship's sanction,
I should effect the improvements in reference to which my appoint-
ment was made. And as the public is far from being fully aware
of the difficulties under which I labour, and as I am of course
precluded by my position from giving explanations, I am exposed
to attacks which I must not repel, and suffer in my reputation,
without being conscious of blame.
I have now finished a task which I began with reluctance, and
which I feel much relieved to have drawn to a close. A more
442 APPENDIX A.
agreeable duty remains to be performed : it is to express my
sincere thanks for the kind support with which your Lordship has
been pleased to honour my efforts.
I have, &c.,
Rowland Hill.
The Most Noble
The Marquis of Clanricarde,
&c., &c., &c.
APPENDIX B
[ See p. 105.]
Further letter to Postmaster-General (Lord Clanricarde).
Hampstead, August 13th, 1849.
My dear Lord, — Knowing how fully your lordship's time and
that of other ministers is occupied during the session of Parliament,
I have hitherto refrained from again requesting attention to my letter
of January 3rd, but now that a period of comparative leisure has
arrived, I feel that I ought no longer to postpone the irksome tasL
I have enclosed a copy of the letter for the purpose of inviting a
reperusal of it, and I think I may confidently appeal to your Lord-
ship's knowledge of the state of the department for supporting me
when I say that the experience of the seven months which have
elapsed since that letter was written has strengthened the grounds,
both public and private, on which my application was based.
The various interviews with which I have been honoured by your
lordship on nice and difficult points, arising in the course of business,
would enable me to refer to many cases in which the public service
has suffered from the continuance of the existing arrangements, while,
though this is doubtless a matter of inferior importance, such arrange-
ments are inconsistent both with my personal comfort and my
pecuniary interests.
On these, however, I will not dwell, nor even with respect to the
public service will I intrude on your attention as to more than one
point out of the many which occupy my thoughts. I refer to the
necessity for a general revision of salaries in the metropolitan offices,
which after being so long delayed now presses with great urgency.
It is due in justice to the clerks that their claims, whether well or ill
founded, should be set at rest by adjudication; but; notwithstanding
your Lordship's earnest desire that the task should be accomplished,
I have, I believe, satisfied you that in my present position it would
444 APPENDIX A.
be unsafe to attempt even those improvements which are necesssarily
preliminary to the still more difficult task ot revising the salaries.
Earnestly begging your Lordship will be pleased to take the neces-
sary steps for effecting a decision on my letter of January 3rd,
I have, &c., &c.,
Rowland Hill.
The Most Noble
The Marquis of Clanricarde,
&c., &c., &c.
APPENDIX C
[See p. 105.]
Lord Clanricarde '5 reply.
Brighton, August 23rd, 1849.
My dear Sir, — I have read your letter reverting to that which
you addressed to me on the 3rd of last January with much regret.
I am sorry you consider our existing official arrangements incon-
sistent with your comfort and your interest. I see no possibility of
their being changed at present.
I could not alter them myself, and I could not send forward to the
Treasury your letter of the 3rd of January without previously com-
municating with Colonel Maberly.
I have no reason to believe the Treasury would take at this
moment any steps to put you in the position you desire to hold.
And my own opinion is that, constituted as the office now is, we can
proceed gradually and steadily to carry into effect many improve-
ments which you have suggested or which may hereafter occur to you.
You enumerate in your letter of January 3rd several of importance
which we have achieved without even temporary inconvenience or
failure, — others have been effected since that date, and I have little
fear of not being able to have properly executed almost any alteration
of the result of which we might be well assured.
I see no reason why you should not complete a scale of salaries
for country offices and messengers as soon as the returns you have
called for may be perfected, or why such a scale should not be at
once adopted, and gradually, and not slowly, enforced. And in like
manner, the metropolitan offices might afterwards be dealt with.
With respect to your personal feelings and interests I can of course
say nothing. I am only gratified that you should feel satisfied with.
the support which it has been my duty, and I assure you a sincere
pleasure, to me to afford you.
I remain, &:c., &c.,
Clanricarde.
R. Hill, Esq.,
&c., &c., &c.
APPENDIX D
[ See p. III.]
Minute on the Sunday Duties of the Post Office,
To the Postmaster- General,
1. In obedience to your Lordship's instructions, I beg to submit
my views as to further measures for reducing the Sunday duties of
the Post Office, and as to other improvements connected therewith.
2. The importance of affording to all connected with the Post
Office the utmost amount of rest on Sunday that is consistent with a
due regard to public convenience having led to measures for the
total suspension of money-order business on that day throughout
England and Wales, it is very satisfactory to remark, that neither the
announcement of the change, nor the experience of it thus far, has
brought on the department a single complaint from the public ; and
I confidently anticipate like satisfactory results should the Treasury
concur in your Lordship's recent recommendation of a similar measure
in Ireland and Scotland.
3. Your Lordship will recollect that, in considering the above im-
provement, the importance of a similar relief as respects other duties
was kept in mind; and, from the investigations which have been
made, there can be no doubt that a further very important relief as
relates to Sunday work may be effected in all the provincial offices.
4. The consideration of this question, however, is closely con-
nected with that of a measure mainly relating to public convenience,
but which, contrary to first appearances, proves on investigation to
have a direct tendency towards the same object of Sunday relief.
5. The transmission of letters through London on the Sunday,
your Lordship is aware, has long been a desideratum, having been
recommmended by the Commissioners of Post Office Inquiry in
1836 (7 Report, p. 9); and by a committee of the House of
Commons in 1818 (3 Report, p. x.); and again suggested by several
members of a committee of the House of Lords in 1847 (Report of
the Select Committee. Ev. 430 — 445).
6. The obstacles to the adoption of these recommendations were,
first, an assumption that it would increase the Sunday work of the
APPENDIX D. 447
department ; second, a fear that it would lead to a Sunday delivery
in London.
7. Both these apprehensions, as will be shown hereafter, are
groundless.
8. Since the time when the above recommendations were made,
the importance of the change has greatly increased, the Sunday
average letters involved in the consideration having advanced since
1836 from 5000 or 6000 to 50,000 or 60,000, or ten-fold.
9. The importance of the change will be still more manifest on
reference to the fact, that this present number of London " forward
letters" for a single day much exceeds what was in 1836 the corre-
sponding number for a whole week, for the expediting of which it
was determined by Government, on the recommendation of the
Commissioners of Post Office Inquiry, to estabHsh day mails at an
estimated cost of ^^15,000 a year (7 Report, pp. 5 and 121).
10. The evil of the present arrangement, already so great, is
constantly increasing, partly because of the general increase of
letters, but mainly because of the centralising tendency of the
railways. The greatly increased speed of conveyance, too, obviously
tends to make any detention more severely felt; and the incon-
venience is particularly serious when, as occasionally happens, the
detention falls on a mail from the East or West Indies.
11. The evil of detention has been found so serious, that in several
cases the rule has been evaded, either by making use of other existing
channels for the conveyance of the mails sent on ordinary days
through London, or by the actual establishment of Sunday cross-
posts; either of which arrangements obviously involves increased
expense, trouble, liability to error, perplexity to the public, and
additional Sunday work. Thus the mail between Winchester and
Birmingham is sent on the Sunday through Exeter ; and again, the
correspondence between the towns served by the North-Eastern
Railway and those served by the North-Western Railway is conveyed
on a Sunday by a mail-cart, expressly running on that day between
Cambridge and Wolverton, through Newport Pagnel, a distance of
47 miles — an arrangement involving an expense of ;£i48 per annum
(j£gS for the cart and ;£"5o for additional sorting at Newport Pagnel),
besides a direct increase in Sunday occupation.
12. Meantime the mail trains, excepting a few of the day mails,
run as on other days, and, save as regards London, convey letters as
usual Even to London nearly all letters from Ireland, Scotland,
and the out-ports, as also all foreign and colonial letters whatever, are
brought, as on other days, the same being partly assorted at the chief
448 APPENDIX D.
office on the Sunday, for delivery or for forwarding, as the case may
be, the next morning.
13. For the performance of these duties and for the selection and
delivery of the "States" (letters addressed chiefly to the higher
offices of Government), twenty-six persons are ordinarily employed
at the chief office on Sunday, their time of occupation being, on the
average, six hours. The arrival of a heavy mail from abroad requires
a greater force.
14. To remove the evils of this weekly suspension of the ordinary
transmission through London, and the anomalies arising out of it,
and with the view of diminishing the amount of Sunday work in the
department as a whole, I propose that the existing mail trains should
bring up on the Sunday, in addition to the present bags, the forward
stamped letters — excluding, however, newspapers, parliamentary pro-
ceedings, and all documents not paying the full letter rates. These
limitations will avert, on the one hand, any possibility of a Sunday
delivery of letters to the London public, and, on the other, any un-
necessary addition to the Sunday accounts.
15. The restriction to stamped letters may perhaps cause some
inconvenience to the public, especially at first, arising out of their
difficulty of knowing what correspondence passes through London
and what does not ; but as it is in contemplation to confine the
receipt of money-paid letters to the chief office of each provincial
town, and as the deputies can be instructed whenever the want of a
stamp would cause the detention of a letter to state as much when it
is presented for prepayment (an arrangement which will be facilitated
by the comparative leisure of blank post day), it appears to me that
the danger of inconvenience to the public will be small, and certainly
far less than that which now results from the doubt as to whether
even stamped letters posted on blank post day will be detained
or not.
16. The inland letters thus brought in, as they would require no
accounts either to be examined or made out, would be despatched
by the existing day mails in those cases where this would be necessary
to secure their earlier delivery on the Monday. All the other letters,
whether inland or not, would be sent by the night mails. It is
obvious that, under this arrangement, none of the letters in question
could be delivered anywhere on the Sunday.
17. I should also strongly advise that in the performance of the
above-mentioned duties at the London office no infringement should
be allowed on the hours of divine service ; the whole interval from
ten in the morning till five in the afternoon being left perfectly free ;
APPENDIX D.
449
and I should propose to extend this arrangement, as far as practicable,
to the existing duties at that office.
1 8. By avaihng ourselves of the time now occupied by the clerks
of the travelHng post office in assorting such of the letters in question
as now reach them by the special cross-posts, I am of opinion that a
force of twenty-five men, at the expense of ;£^3oo per annum, will
suffice for the duties now proposed ; and when it is considered that
in the single anomaly referred to above the plan will effect a saving
of ;£"i48 a year, it appears highly probable that the total reductions
effected by the improvement will fully compensate such additional
expense.
19. I should add that, although Mr. Bokenham, whom I have
consulted, sees no difficulty as regards the practicability of the
general measure, he is of opinion that little aid can be afforded by
the clerks of the travelling post office ; consequently, though willing
to try with twenty-five additional men, his impression is that a some-
what larger number will be necessary.
20. As regards the effect of the proposed change on the amount
of Sunday occupation, it is manifest, from what has already been
stated, that for the increased force at the chief office there is, to say
the least, a large set-off elsewhere. A further examination, however,
will put the matter in a light still more satisfactory.
21. It is notorious that a blank post is everywhere preceded and
followed by a greater amount of correspondence than usual. Thus,
in London, the average number of letters is greater on Saturday by
six per cent., and on Monday by 25 per cent., than on other days.
But, as respects the correspondence sent through London, Saturday
evening is at present in most towns a blank post time. It therefore
follows that such correspondence is despatched from the provinces
in unusual amount on Saturday morning, and on Sunday morning or
evening, according as there may or may not be a Sunday day mail.
22. Now each of these augmentations tends to produce additional
Sunday work, both to the department and to the public. For the
letters in the first category are for the most part distributed by the
Post Office and read by the public on the Sunday, and those in the
second are for the most part written by the public and despatched
by the office on Sunday.
23. It is obvious therefore that, as far as relates to the letters in
question, the proposed change would entirely get rid of Sunday
work, as respects the public ; while, as respects the department, it
would exchange work now dispersed through nearly a thousand
offices for concentrated occupation in one — the latter requiring a
VOL. II G G
450 APPENDIX D.
less proportionate force, and falling on such time as to be dealt with
without infringement on the hours of divine service. It is manifest
therefore that, as respects general supersession of Sunday work, the
balance is in favour of the proposed plan.
24. The advantage, however, by no means rests here. The plan
will be an important aid, as will be shown hereafter, to measures for
relieving the provincial offices as regards Sunday business in general.
25. As regards the chief office, the force now proposed to be
employed on the Sunday would suffice for nearly all the ordinary
duties necessarily belonging to that day, and thus it would be
possible to defer most of the work now done on the Sunday till
after midnight; and thus to avoid any material increase in the
Sunday force. This latter change, however, implies the previous
consolidation of the inland and district post offices.
26. Nay, were it thought necessary, there are means, arising in
part out of the comparative leisure at most country offices on the
Saturday, by which Sunday work at the chief office might be reduced
considerably below its present amount. As, however, these means
involve some complexity, and possibly additional expense, I do not
propose them at present. But hereafter, should they prove suffi-
ciently simple to be reduced to practice, and not too expensive for
adoption, there can be no doubt that this prevention of the weekly
delay or irregularity in the vast correspondence which ordinarily
passes through London, so far from involving any increase in the
amount of Sunday work, would, independently of its aid to other
measures of relief, directly produce a material diminution of the
same.
27. I now come to the special question of relief to the provincial
offices. The measures in contemplation appear in the following
extract from my minute of Dec. 6, 1848 : —
" That every office in England and Wales be closed for all pur-
poses from ten to five o'clock on the Sunday, except for the receipt
and despatch of any mails in the interval ; but that a box be left
open for the posting of stamped and unpaid letters. Further, that
there be only one delivery of letters on that day."
28. This proposal, having been referred by your Lordship to the
English surveyors, has met with their unanimous and earnest con-
currence. It appears, however, that although the general rule is to
have only one delivery on the Sunday, there are several towns in
which there are two. The discontinuance of the additional delivery,
although, with one doubtful exception, approved of by the surveyors,
might, nevertheless, in the absence of other alterations, produce
APPENDIX D. 451
serious complaint from the public : the Sunday transmission of
letters through London, however, would, as regards most towns in
England and Wales, withdraw so large a proportion of letters from
the second delivery (already very light), that the little delay in the
delivery of the residuum would be of no moment. Such withdrawal,
however, it must be admitted, is, in relation to public convenience,
an objection, pro tanto^ to the plan ; but, as the delivery of these
letters on the Monday morning would be made conjointly with that
of many letters now detained till Monday afternoon, or, in some
instances, till the next day, the measure, as a whole, would probably
give satisfaction even in the comparatively few towns where the
delay would occur. Everywhere else it would certainly be felt as a
great boon.
29. This change, therefore, being considered as part of the general
measure, I have no hesitation in recommending that (with possibly
one or two exceptions, which, if necessary, will be submitted here-
after) the second delivery be abolished throughout England and
Wales ; Ireland and Scotland being left for after-consideration ; and
that the plan, as proposed in my minute of December 6th, be now
carried into effect. The reports of the surveyors are submitted.
30. It may perhaps assist your Lordship in deciding the important
question now submitted, if I briefly recapitulate the results, negative
as well as positive, of the whole of the measure.
31. First, It will prevent irregularity or delay (often amounting to
twenty-four hours) in the transmission of probably 50,000 letters
a week.
32. Second, It will add little or nothing to the expenses of the
department.
33. Third, It will cause no increase whatever of mail-trains or
other means of transmission, to or from London, on the Sunday.
34. Fourth, It will neither bring in nor take out a single London
letter, and therefore cannot cause either a Sunday delivery or a
Sunday collection in London.
35. Fifth, While it will not affect the number of Sunday collections
elsewhere, it will materially reduce the number of Sunday deliveries.
36. Sixth, While, so far as the public is concerned, it will leave
matters precisely as they now stand in London and the vicinity, it
\vill tend greatly to reduce Sunday letter-writing and reading else-
where.
37. Seventh, It is true that as regards the London Post OfHce, it
will, in the first instance require the attendance of about twenty-five
persons on the Sunday, but these will not be allowed in the slightest
G G 2
452 APPENDIX D.
degree to infringe on the hours of divine service ; and I am of
opinion that eventually even this limited attendance may be avoided,
and the Sunday work in the London office reduced much below its
present amount. On the other hand, as regards the provincial
offices, it will release a very large body of persons now engaged even
during the hours of divine service, and will thus afford to many
hundreds, perhaps even to some thousands, needful rest, and the
opportunity of attending the services of the day.
38. Should your Lordship approve of these proposals, I submit
that the necessary application be made to the Treasury.
39. Some important measures of relief to the rural messengers
and rural receivers on the Sunday, which have been suggested by
Mr. W. Johnson, will still remain for your Lordship's consideration ;
but, as they are not essential parts of the main plan, I propose to
submit them hereafter in a separate minute.
Rowland Hill.
February 3, 1849.
APPENDIX E.
[See p. 126.]
Letter to Postmaster- Gene7-al deprecating Compulsory Employment
on the Su7iday.
[Private and Confidential.)
General Post Office, October i8th, 1849.
My dear Lord, — I am greatly alarmed at your Lordship's note,
and earnestly entreat that you will not authorize Mr. Bokenham to
compel the attendance of a single man. During your Lordship's
absence in Ireland, the excited state of the public mind made it
necessary to take a decided course relative to this matter ; and as it
was always intended and fully understood by Mr. Bokenham that
none but volunteers were to be employed on the Sunday duties, I
did not hesitate to contradict the report which had been most
unjustly raised to the effect that the men, notwithstanding con-
scientious objections to the work, were to be forced to engage in it.
The pledge which, under the circumstances, I felt warranted and
compelled to give, I trust your Lordship will enable me fully to main-
tain.
I am still ready to undertake the responsibility of the sorting by
volunteers, provided your Lordship will give me the powers which, by
your approval of my minute of the 15th inst., were conferred on Mr.
Bokenham. I submit, therefore, that there can be no necessity for
resorting to any compulsion ; and considering the manner in which
the public has held me responsible for this measure, I trust I may be
permitted to say that, so far as my own feelings are concerned, I
would rather abandon the improvement altogether than run the risk
of compelling any one to do that to which he has a conscientious ob-
jection.
Until I received your Lordship's note I had no conception of any
difficulty or hesitation on Mr. Bokenham's part. Mr. Tilley was
present when Mr. Bokenham expressed his readiness to undertake
454 APPENDIX E.
the duty on the conditions stated in my minute of the 15th. Mr.
Tilley read the minute a few hours later, and confirmed the accuracy
of its statements.
I need hardly say that I shall carefully follow the advice with which
your Lordship has honoured me ; but, as I am most anxious that this
matter should be settled without delay, I beg that should you be
unable to fulfil your intention of coming to town to-morrow, I
may be favoured with immediate instructions to wait upon you at
Brighton.
I have, &c.
■ Rowland Hill.
The Most Noble the Marquis of Clanricarde,
&c., &c., &c.
APPENDIX F.
[Seep. 134.]
Anonymous Letter from a Sub-Sorter.
October iilh, 1849.
Sir, — Before taking up too much of your time, it is but fair to state
that I shall not conform to the usage of society nor to the regulations
of the. Post Office. My communication will be anonymous, and, as
you perceive, in the handwTiting of a female. The dangers which
beset the " usual channel," have forced me to take this course in
offering an observation or two on the opposition to the extension of
Sunday duty. This opposition in the office is not really against the
duty, but is a strong attempt to level the author of Penny Postage,
and was originated in Mr. 's room ! The Clerks received the
cue, and artfully led the Subsorters, Letter-carriers, and Messengers
to believe that the duty was to be performed without pay. The
Inspector of Letter-carriers lent assistance by expressing a determi-
nation to resign if the order came into operation. Old tales of cutting
down of salaries on railway lines were revived, and anecdotes manu-
factured telling of meanness in private matters. The men saw what
was expected from them, and were soon employed on their walks in
announcing their doleful prospects and looking up mawworms to
protest against such a prophane decree. Of the success of this plan
out of doors, Sir, you are aware. In the office, the pretensions to
piety are quite sickening. Fellows who have broken nearly every
commandment are now fearful of causing ever so slight a flaw on the
fourth. Still, there are plenty of men willing and able to carry out
your object if certain of protection. That this is wanted, the following
instance will show. The first man who made application for the
Sunday duty was told it must be in writing. Before, however, he
could put the few words required to paper, it was known all over the
office. A system of annoyance was commenced, strong enough to
deter him from proceeding further in the matter. He was hooted at
inside the building and insulted in the street.
456 APPENDIX F.
Last night a report was in circulation that the morning despatch
had been abandoned from the difficulty of obtaining hands. I hope,
Sir, that this will not be the case with the evening duty, but that you
will persist in the determination to benefit the public, in spite of
in door opposition and out-of-door twaddle. Never mind if every letter
is not got off on the first attempt — it will soon improve. Give the
clerks an intimation that if they refuse this modification, it will be
offered to the Subsorters on the same terms. They are afraid of us
now. Educated in a better school — the Newspaper Office — for
becoming officially dexterous, we could beat them at their own duties,
and not one of them could accept a challenge to play the return match
at those which we perform.
I will not trespass longer on your patience than to state that the
hostility, portrayed by Mr. M. D. Hill in 1839 as likely to exist, is
now in full vigour. In the ten years which have elapsed since then,
they have not become reconciled to the name of Rowland Hill, but
hate it worse than ever. The soothing system is of no use. A stronger
motive in future must rule the Inland Office.
I am
Sir, most respectfully,
My poverty and not my will consenting to the omission of my name,
A SUBSORTER.
APPENDIX G
[ See p. 164.]
Letter to Mr. Warhurton.
Hampstead, November i6th, 1850.
My dear Sir, — As you have kindly undertaken to see the Chan-
cellor of the Exchequer on my behalf, I beg to trouble you with a
brief recapitulation of the case.
You will recollect that in my late correspondence with the Post-
master-General I took the liberty to remind his Lordship of the
promise under which I was induced to accept my present post, of
the serious obstacles to improvements as well as of the great danger
of insubordination in the office arising from my present anomalous
position, and of the acknowledged fulfilment of the only condition on
which my promotion was to depend.
It is now four years since the promise was made — two years have
elapsed since I first claimed its performance ; and though no objec-
tion is raised to the justness of the claim, no steps have been taken
towards its practical acknowledgment. Additional circumstances,
which I shall shortly state, now compel me to press for an immediate
change.
According to present arrangements, Colonel Maberly has a staff
of about fifty clerks, formed into departments, each department
having a head, familiar with all the details thereof, and capable, under
instructions, of preparing nearly all the necessary minutes, thus
relieving Colonel Maberly himself of what would otherwise be an
insupportable amount of drudgery. As regards the Money Order
Department, I am similarly circumstanced ; but for the transaction of
general business, though I believe most of the difficult cases, par-
ticularly the obnoxious ones, devolve upon me, my whole staff
consists of but three clerks, at comparatively low salaries. Nor
could I be supplied with an efficient corps, save at the unwarrantable
458 APPENDIX G.
expense of several thousands a year — i.e.^ an amount making some
approach to the actual cost of Colonel Maberly's staff.
Neither would it avail to withhold the above cases from me, as all
are more or less connected with those improvements which it is my
especial duty to effect and maintain.
Viewing my position as temporary, I have endeavoured to meet
the exigence by great personal exertion, and by obtaining competent
assistance at my own cost, in which latter course, limited and imper-
fect as any such arrangements must necessarily be, I have already ex
pended several hundred pounds.
Still I am obliged to investigate each case myself, and substantially
to prepare the necessary minutes ; and when, in addition to all this,
it is considered that from the first I have rarely had less than five or
six important and difficult improvements in hand at once, I scarcely
need assure you that the labour has been very severe. Indeed it has
proved quite too much for my health, and, according to the opinion
of my medical attendant (Mr. Hodgson) it has induced a disorder,
which, though yet but incipient, threatens the most serious con-
sequences, unless promptly and effectually checked.
Effectual rest, the remedy prescribed, however, is incompatible
with my present position. For though the Postmaster-General has
most kindly acceded to every request I have made for leave of
absence, yet, seeing that I have no assistant capable of undertaking
my duties (as is done for Colonel Maberly by the assistant-secretary)
any partial rest thus obtained entails a serious accumulation of work
at its close. These are the considerations which oblige me to press
for immediate change, though independently of them, and even of
the promise adverted to above, I trust a consideration of what has
been effected during the last four years will show my claim to be well
founded.
To pass over numerous improvements, many of which have failed
to excite attention, not so much from any want of importance, as
from their smoothness in operation (the only case of trouble being the
recent improvement in the Sunday duties, when a temporary outcry
arose from a cabal within the office), I may particularise the reform
of the Money Order Department, the only department consigned to
my charge, a reform by which, with increased convenience to the
public, increased accuracy in the accounts, better pay, and more
relaxation to the clerks, a saving has been effected, already amounting,
all things duly considered, to a total of about;£'37,ooo, and which is
now going on at the rate probably of about ;^ 13,000 a year, with a
clear prospect of increase.
APPENDIX G. 459
This, however, constitutes but a small portion of what, even with
the very limited means at my command, I have been able to save
positively or negatively in the Post Office generally.
In addition to the injury to health involved in the labour by which
these improvements have been achieved, I have had to submit to a
sacrifice of income. Mine is, I believe, the only important office in
the whole department with no scale of increase of salary ; but for
the special limitation which my promised promotion would remove, I
should be now in the receipt of ^^1,500 a year — that is ;!^4oo a year
less than Colonel Maberly had during his first five years of office,
and ^^500 a year less than he has at present.
If Government is still of opinion that it cannot immediately fulfil
its promise, I beg that you will urge my claim at least so far as to
press that a period may now be fixed beyond which the complete
performance of the promise shall not be delayed ; and that, seeing
the impossibility of continuing the present state of things, arrange-
ments be at once made for the nearest approximation to such per-
formance that may be deemed practicable.
I remain.
My dear Sir,
Yours faithfully,
Rowland Hill.
P.S. — I have enclosed a copy of a letter with which you favoured
me on the 27th of November, 1846, and which bears strongly on
the case.
Henry Warburton, Esq.
APPENDIX H
[See p. 215.]
Letter to Fostmaster-General (Lord Cafinifig).
General Post Office, iSth June, 1853.
My dear Lord, — As your Lordship is already acquainted with
many of the statements I am about to make, you will at once per-
ceive that in writing at such length my view is in accordance with
your understood wish so to prepare the case for the Chancellor of
the Exchequer as to supersede the necessity of reference to former
correspondence on the subject.
In September 1842, in the midst of what the Treasury was pleased
to consider an able discharge of duties connected with the institution
of my system of Penny Postage, I learnt that my services were no
longer required, and I spent the next four years in private life, except
so much of the year 1843 as was occupied in preparing and laying
before a committee of the House of Commons a full exposition of
the operation of the Post Office as then conducted, in the course of
which I demonstrated that the existing system of management, besides
depriving the public of many reasonable facilities, involved an enor-
mous loss of revenue.
In December, 1846, my friend Mr. Warburton intimated to me the
desire of Her Majesty's Government again to employ me in develop-
ing and perfecting my plans, and that they were prepared to offer me
a permanent engagement at the Post Office.
Although I was then engaged in avocations more highly remune-
rative than the proffered appointment, I at once avowed myself ready
to accept it if I could be assured of sufficient authority to secure the
success of my measures — a stipulation which, while reasonable under
any circumstances, was rendered imperative by my former experience
of the obstructions and injury that improvements were exposed to
in consequence of the state of feeling which prevailed at the Post
Office.
APPENDIX H. 461
I was given to understand that I might count on the support of
the Postmaster-General and the Chancellor of the Exchequer ; and
that if r showed that I possessed the requisite administrative powers,
(the subsequent full acknowledgment of which happily relieves me
from the necessity of entering on that part of the subject) I might
look forward to be promoted at no distant period to a position of
higher authority, which was understood at the time and subsequently
admitted to mean the post of sole secretary.
Without for a single moment doubting the sincerity with which these
promises were made, I nevertheless, after much anxious deliberation,
arrived at the conclusion that they were not sufficiently explicit to
justify me in placing myself in a position so liable to failure, which in
the public mind would naturally be attributed to defects in the
system itself, or to mismanagement on my part, rather than to op-
posing influences which could not be generally known.
My prospects of effecting improvements under the discouraging
circumstances in which I knew I should be placed did not seem
clear enough to justify me in incurring the risk of becoming myself
an instrument for destroying that universal reliance on the soundness
of my project, w^hich I felt to be my surest means of obtaining ultimate
success.
But I was in the hands of my friends, and I shall not be censured
for deferring to . the opinion of such men as Mr. Warburton, Lord
Overstone, Mr. Hawes, and Mr. Raikes Currie.
I consequently entered on my present office, and have now served
under three Postmasters-General ; and I gladly avail myself of this
opportunity to express my deep sense of the kindness and confidence
with which I have been treated, and my full recognition of the efforts
made from time to time, with more or less of success, to remove im-
pediments and to give freer scope to my exertions ; but the evils
which I foresaw and which have come upon me in full measure are
beyond the reach of palliatives. The system on which we are pro-
ceeding is radically bad, and stands scarcely more strongly condemned
by myself than by my colleague Colonel Maberly.
Though possessed of secretarial authority, I am, if I may so
express myself, a general almost without an army — when I entered
the office I found, of course, the clerks regarding the senior
secretary as having the first if not the only claim on their services ;
and without desiring for a moment to reflect on them or on any one
else, I become every day more convinced that without harmonious
views, a joint jurisdiction, even supposing equahty to be fully and
462 APPENDIX H.
practically admitted, is utterly incompatible with the requirements
of the office.
Looking then back upon the events of the six years during which
my promised promotion has been delayed, I feel bound to state
that if in December, 1846, I could have foreseen what has occurred
I could not have accepted the offer then made, nor do I believe
that, under like circumstances, my friends would have advised me
to the step.
That much has been done is, of course, not to be denied by
me ; but it has been accomplished amidst sore trials, and with
risks to health which my duty to my family would not have allowed
me to incur.
Let me then stand acquitted before your Lordship and the
Chancellor of the Exchequer of either impatience or presumption,
when I urge in the strongest manner, consistent with the respect
which I owe to my superiors, my claim to the prompt fulfilment
of the understanding on which alone I consented to take my seat
at the Post Office.
As every statement like that which I am called upon by your
Lordship to make is, of necessity, tinctured with egotism, I gladly
quit that part of the task which relates to my own personal interests,
and proceed to show that the change which I claim is equally
demanded by the public service.
In 1847 I was directed by the Postmaster-General to report on
the state of the Money Order Office, which resulted in my recom-
mending several large retrenchments and other improvements,
which were adopted by his Lordship and the Treasury, but which
Colonel Maberly declined to take the responsibility of carrying
into effect; in consequence of which the secretarial authority of
that Department was consigned to me alone.
By a report of Mr. Earth, the head of the Department, which
I called for soon afterwards, it appears that the accounts were
then so deeply in arrear that great doubt was entertained whether
they ever could be made complete, and the expense of their
completion, supposing it to be possible, was estimated at ;^i 0,000.
No general balance had ever been struck since the institution
of the Department in 1839, and the liabilities were of unknown
amount.
To avoid the great expense of bringing up the arrears, and to
insure the extinction of unknown liabilities, it was found necessary
to obtain an Act of Parliament calling in the outstanding Money
Orders. Concurrent efforts were made to bring up the more recent
APPENDIX H. 463
arrears, and to prevent the possibility of new ones arising. And
eventually the liabilities of the department were ascertained, and
a general balance was struck, which has since been repeated
quarterly.
On a full investigation of the accounts I found that the
Department was not only, as I had anticipated, unprofitable, but
involved an annual loss of no less than ;!ri 0,000.
I, however, found it practicable to introduce, by successive
improvements, such simplification in the arrangements as, with
increased convenience to the public, and increased accuracy in
the accounts, with better pay and more relaxation to the clerks,
to convert this loss into a gain, which amounted for the year
1850 to ^^3,236, and which, under my brother, Mr. Frederic Hill,
who has subsequently carried on the Departm.ent in the same spirit
of improvement, amounted last year to ;£ii,664, making an
effective saving within five years of upwards of ;£"2 1,000 per
annum.
As regards the Post Office generally, the amount of saving which
may still be effected is a matter of so much uncertainty, that I
hesitate to offer any estimate. I can only say that it may be
assumed, as I think it may, that every Department of the service
can be gradually improved to the same extent as the Money Order
Office (the only one which has been confided entirely to my care),
it follows that in the course of a few years, not only may the
public be better served, and the men, if necessary, better paid,
but savings may be effected to an extent of about ^f 200,000 a
year, in addition to the saving of ^^100,000 a year, which, if re-
quired, I should be prepared to show has already been made.
But of late a new motive has arisen for the proposed change.
The augmentation of letters is not only in constant progress, but has
for some time moved forward with increasing celerity. Without
some change, no doubt is entertained in the office, that the present
building will soon be not only too small for the transaction of the
business, but so much too small, as that no increase of its limits
by practicable additions will answer the requirements of the service ;
and consequently that a most expensive outlay — probably not less
than half a milUon — will be required for a new Post Office.
If placed, however, in the position contemplated, I shall be
enabled, as I confidently expect, to make, under your Lordship's
sanction, such improvements as will avert this impending necessity
for years, if not remove it altogether.
The result of my experiments in the Money Order Office has
464 APPENDIX H.
been to show the great power which the simpHfication of arrange-
ments has in lessening the quantity of labour, and, as a consequence,
the quantity of space required for its performance.
When, five years ago, I took the secretarial control of the Money
Order department, the building appropriated thereto was fully occu-
pied, and negotiations were in progress for purchasing land to
extend the accommodations. At present, notwithstanding an in-
crease of business to the amount of one-third, there is such ample
room that no extension is likely to be required for many years to
come.
My knowledge of the other departments of the Post Office
enables me to state, with some confidence, my opinion, that similar
improvements may be extended to those also, and with the like
beneficial results. At the present time, a postponement of building,
though but for a few years, is of great importance. Several projects
for bringing railways into the heart of the metropolis, so as to make
them available for mere local transit, are on foot. And from some
years' experience, first as a director and afterwards as chairman,
of the Brighton Railway Company, I feel justified in predicting
that in some shape or other, some such project will be realized :
I also foresee that such change must produce results in which
both the Post Office authorities and the proprietors of the railways
will have a common interest, and from overtures which have been
made to the Department by some of the projectors, I think it
highly probable, that whatever changes in the Post Office may be
thereby rendered necessary or desirable, will not have to be made
altogether, perhaps not mainly, at the cost of Government.
But however this may be, it can scarcely be doubted that the
effect of such railways must be to reduce the value of any outlay
made irrespective of this disturbance in the present system of
Metropolitan communication, since it is hardly possible that any
buildings that might now be put up would be found adapted, either
in position or arrangement, to the altered state of things.
Having now concluded the financial part of the subject, I beg
your Lordship's attention to the new sources of anxiety which have
been opened, and to the possibility of allaying that anxiety by
substituting a unity of executive power for its present divided
state.
The vast increase which has taken place of late years in the
facilities for locomotion and the conveyance of merchandise, has led
to a wide-spread desire — I might almost say a clamorous demand —
for further facilities in the transmission of letters. On some points
APPENDIX H. 465
this is the result of ignorance as to what is practicable or even
possible, while on others it relates to changes which I have long
had in view, but which, under present impediments, I cannot
undertake.
The experience of the last thirteen years has satisfied me, that
if our Post Office is to retain its present position, and to remain
the model for those of other nations, and still more if it is to attain
that high perfection to which your Lordship's enlightened and
vigorous administration seems to open the way, we must not only
continue in the course of improvement, but increase our speed.
I do not allude to reduction of rates ; but to what, in the present
cheapness of postage, the public mind is much more intent upon,
viz., frequency, celerity, and exact regularity in transmission and
delivery. Inconveniences which, while the whole system of com-
mercial intercourse was characterised by dearness, infrequency, and
slowness, attracted but little attention, now rise to importance in
the eyes of the sufferer by the effect of comparison, and remedy
is demanded with a promptitude quite unheard of in former times,
and which is unattainable without energetic and cordial co-operation
in the higher departments of the executive, and ready obedience
and zealous activity in all the subordinates.
Having wTitten thus far, and having also carefully considered
every statement and every remark I have made, I feel it my duty
to say, that after all the deliberation required by so grave a question,
I have arrived at the settled conviction that the existing state of
things cannot continue ; and I therefore respectfully request that,
in considering the present application, such continuance may not
be regarded as a possible alternative.
I am sure your Lordship will believe me incapable of dealing
lightly with that connection with the Post Office on which I set
so great and just a value. To devise and bring into operation, so
far as it has been effected, my system of Penny Postage, has been
the cherished object of the best years of my life, interest in its
progress, whether I am an instrument or not in promoting it, will
ever retain the firmest hold on my mind, and would suffice to keep
me in any course, but one which I feel to be inconsistent alike with
my private and my public duty.*
* * * ■)«• * ♦
The Right Hon. Viscount CAxXNING, &c., Sec, Sec.
* Before sending this letter Sir R. Hill read it to his eldest brother. "I
remember," says one who was present at the time, "Mr. M. D. Hill saying,
' Mind, Rowland, if you send this, and if they do not do what you ask, you must
resign.' Sir Rowland answered, * I know that, and I am ready to resign.' " — Ed.
VOL. n. H H
APPENDIX I
[See p. 238.]
Memorandum by Sir Rowland Hill on the Net Revenue of the
Post Office.
Much difference of opinion has arisen as to the amount of net
revenue or profit of the Post Office department, i.e.^ the excess of
receipt above expenditure ; some estimating it at upwards of
^jTi, 500,000 per annum, others affirming that it is really less than
;^4oo,ooo.
This difference of opinion appears to arise from different views
being entertained on the two following points : —
1. As to whether certain items should be included in the receipt
2. As to whether certain other items should be included in the
expenditure.
I may premise, that the subject of net revenue has to be viewed
in two aspects. First, as to its absolute amount, and, secondly, as
to its comparative amount when contrasted with the net revenue
obtained before the establishment of Penny Postage. I propose,
therefore, to consider the question from both points of view.
First. — As to the absolute amount of net revenue.
Under the head of receipt^ the items regarding which there is a
difference of opinion are : —
(a.) The postage of the Government correspondence.
{b^ The proceeds of the impressed stamps on newspapers.
{a.) The postage of the Government correspondence is included
in the ordinary amount of gross receipt, but it is contended by some
that it ought to be excluded.
APPENDIX I. 467
The amount of Government postage is, on
the average, about .... ;^i 50,000 per annum."
Of which that of the Post Office itself is
about ...... 40,000 „
Leaving for the other Departments about ^110,000
j>
The postage of the Post Office itself cannot affect the Net
Revenue, seeing that it is included in the expenditure as well as
in the gross receipt. It may, therefore, be left out of consideration.
As regards the correspondence of the other Government depart-
ments, if it were right to deduct the postage of it from the revenue
of the Post Office, it is obvious that it would also be right to deduct
the cost of its conveyance and delivery from the expenditure of the
Post Office. The net revenue would therefore be reduced, not by
the full sum of ;^i 10,000 above mentioned, but by that amount less
the cost of conveyance and delivery ; in other words, by the profit
the Post Office obtains on the official correspondence. It is to be
borne in mind, however, that official postage is, in nearly all cases,
charged by weighing the letters not individually, but in the gross ; a
mode of procedure which, if applied to private correspondence,
would reduce the rate of charge for such correspondence by about
one-half; and although, owing to the greater average weight of
official letters, the reduction of charge is not so great as one-half,
it may be doubted whether the remaining charge be sufficient to
leave any profit to the Post Office, so that, whether the amount
received and the cost incurred for the conveyance and delivery of
official correspondence be, or be not, included in the calculation, the
net revenue of the Post Office could be but very slightly affected.
It may be added that the postage charged against the various
Government departments is actually paid into the coffers of the
Post Office, and is not merely a statistical record.
{b.) The proceeds of the impressed stamp on newspapers is an
item regarding which the claim of the Post Office to include it in the
receipts is sufficiently established by reference to the fact that,
though this part of the revenue is collected by another department,
the sole purpose for which the stamp is now resorted to is to obtain
for the newspaper the advantage of postal transmission. At the
same time, it may be added, that the proceeds in question, amounting
for the year 1861, to ;£ 134,571,! are by no means a remuneration
* "Eighth Report of Postmaster-General," p. 31.
t '* Eighth Report of Postmaster-General," p. 20.
H II 2
468 APPENDIX I.
for the service performed. Divided by the number of such news-
papers conveyed (viz., about 41 millions,"^ this amount gives only
four-fifths of a penny per paper ; so that, as newspapers weigh on
the average 2)^ ozs. each,t the rate of charge for a newspaper is
less than one-seventh of that for a letter of the same weight.
An argument in favour of the sufficiency, and even more than
sufficiency, of the postage on newspapers to defray their postal
expense, has been drawn from the fact that the railway companies
actually convey them at a lower rate. But two important circum-
stances have to be borne in mind, ist, that railway companies,
instead of delivering the newspapers individually, merely hand them
in bulk to the newspaper agents ; and 2ndly, that the companies
make little or no provision for conveyance to villages and hamlets,
thus performing only the least expensive portion of the service, and
leaving the more costly work to the Post Office.
After what has been said, it must be obvious, that even when
newspapers are prepaid with a postage stamp (the charge being
thereby raised to a penny for each transmission!), the payment is too
low to be remunerative. Moreover, the privilege accorded to news
papers indirectly forces another loss on the department, since the
difficulty of discriminating between newspapers and other printed
matter has, in fact, compelled a reduction of the book postage to the
same rate. So that, whereas formerly no book-parcel was carried for
less than sixpence, the charge on light book-parcels is now as low as
a penny. Instead, therefore, of any part of the receipts from news-
papers being withheld from the Post Office, as it is alleged ought to
be done, an equitable adjustment would have the effect of placing to
the credit of the department something additional for the unprofitable
service thus thrown upon it.
Under the head of expenditure^ the only material item regarding
which a difference of view prevails, is the expense of the packet
* The number of free newspapers delivered in the United Kingdom, in 1861,
was about 45,700,000. — Vide "Eighth Report of Postmaster-General," p. 28. —
But of these about 4^ millions were newspapers from abroad.
t "Seventh Report of Postmaster-General," p. 12.
X It is true that some few newspapers exceed the limit of weight (4 ozs.) which
is carried for one penny, and they are therefore charged higher rates ; but, on the
other hand, two or more of the lighter newspapers — the aggregate weight of
which does not exceed the 4 ozs. — are frequently sent under the same cover, and
only one penny is charged on the packet. The average postage of each news-
paper, when prepaid with the postage stamp, will therefore, in all probability,
not exceed one penny per transmission.
APPENDIX I. 469
service, which expense, it is maintained by some, should be charged
to the Post Office.
The claim that the Post Office should be charged with the whole
expense must be considered as barred by the simple fact, that few of
the mail-packets were established either by the Post Office, or for
merely postal purposes, their expense being far beyond what such
requirements could justify. "To assume that those packets were
really established for Post Office purposes is to charge the Govern-
ment with the most absurd extravagance. The West India packets,
for instance, were established at a cost of ;£"24o,ooo per annum,
though the utmost return that was expected from letters was
^40,000, leaving the ;^2oo,ooo a clear deficit.
" Nor is this comparative uselessness for Post Office purposes
confined to the packets to remote places ; the great cost, even of the
home packets, results from causes independent of the Post Office."*
Indeed, as was stated in the House of Lords by Lord Monteagle,
who, when Chancellor of the Exchequer, arranged the first contracts
for the mail steamers, "the expense of the packet service, which
was said to swallow up the whole of the revenue now derived from
the Post Office, had no more to do with the Penny Postage than the
expense of the war in Afghanistan or China. It was as distinct
from the Post Office as the expense of the army or navy. The great
packet communication between Great Britain and the British North
American Colonies was undertaken upon much higher principles
than any connected with mere consideration of revenue. It was
felt by the Government of Lord Melbourne that it was not wise to
allow the only rapid mode of communication between the British
possessions in North America and the mother country to be de-
pendent upon the means afforded by the United States. Means
were accordingly taken to establish a line of communication of our
own. He admitted that this was not done, except at a very heavy
expense ; but it was not right to place that expense to the account of
the Post Office."!
Still, it is obvious that, as these packets do postal work, some
portion of their expense ought to be charged to the Post Office, and
the question of amount \% what has really to be determined.
Upon this question it is necessary to explain that, upon a sug-
gestion from the Treasury, viz., that the amount should be " measured
* " Report of Select Committee on Postage (1843)," ^^''- ^' Hill's evidence,
p. 46.
t "Hansard" — Debate in Lords, June 21, 1S42.
470 APPENDIX I.
in each case by the amount of ocean postage received,""^ the following
is the rule observed : —
Whenever the amount of ocean postage is below the cost of the
line of packets by which the service is performed, the Post Office
debits itself, for packet service, with a charge just equal to the ocean
postage received. In the only two lines of packets (viz., those
between England and France, and England and Belgium), in which
the ocean postage exceeds the cost, the department debits itself with
the whole expense of the packet service.
Whatever may be thought of this arrangement, it will scarcely be
maintained that it is too favourable to the Post Office, which, save in
respect of the two packet services just mentioned (which now jointly
yield a surplus of about ^^56,000 per annum), is debited with an
amount equal to its whole receipts (viz., ;£"47o,ooo), without even
any allowance for the expense it incurs in that portion of the
packet administration which is necessarily carried on within the
department.
The Eighth Annual Report of the Postmaster-General f contains an
estimate of the net revenue of the Post Office for the year 186 1,
prepared on the principles laid down in the foregoing remarks, but
including some less important adjustments shown in the document
itself.
The net revenue thus determined is ^1,161,985, the whole, save
the ;£^56,ooo mentioned above, and about ;£"3o,ooo derived from
money-order transactions, being the produce of inland postage, which
thus yields a net revenue of about ;^i,o76,ooo.
Second. I now proceed to consider the question of net revenue
as to its co7Tiparative amount, when contrasted with the net revenue
obtained before the establishment of Penny Postage, the object being
to ascertain the loss consequent on the reduction of the rate. When
proposing Penny Postage, I estimated this loss (under different cir-
cumstances, however,) at about ;^3oo,ooo, |
The amount of net revenue in the year 1838, the last year
throughout which the old rates were maintained, was, according to
the mode of account then in use, ;£i,659,5io.§ For the purpose of
comparison, it is obvious that a similar mode of account must be
applied to the present state of things.
Bearing this in mind, we have now once more to consider the two
* Letter to Postmaster-General, lotli January, i860. f Pp. 20-22.
X " Second Report of Select Committee on Postage (1843)," question 11,070.
§ "Eighth Report of Postmaster-General," p. 31.
APPENDIX I. 471
points affecting receipt, viz., the postage of the Government corre-
spondence, and the proceeds of the impressed stamps on newspapers,
and the one point affecting expenditure, viz., the expense of the
packet service.
As regards the Government correspondence.
It is alleged that, under the old system, this was carried free.
Now the fact is, that under that system the departments of probably
the largest correspondence, viz., the Customs, the Excise, and the
Stamps and Taxes, paid the postage of all their letters, while some
other departments, though less strictly dealt with, paid at least for
their foreign correspondence. The aggregate of such payments
amounted, on the average, to about ;£45,ooo per annum. ■*"
Now, seeing that, since the adoption of Penny Postage, the non-
official correspondence has increased nearly eight-fold, it may well be
doubted whether, had the old system continued, the official corre-
spondence would not have so increased as to raise the expenditure
from ;£"45,ooo per annum to at least equality with the ;^i 10,000,
the present average.!
As regards Newspapers.
As, under the old system, the proceeds of the impressed stamp
did not enter into the accounts of the Post Office, so, for the pur-
pose of comparison, they must be excluded now ; the only question,
therefore, is, whether the Post Office should now be credited with
the revenue derived from the adhesive stamp as applied to news-
papers. This claim has "been contested on the ground that, as under
the old system newspapers were carried free, so the same service
should be reckoned as performed now on the same terms ; and it has
been naturally supposed that the effect of recent changes has been to
reduce the number of newspapers transmitted under the impressed
stamp, the decrease being counterbalanced by the use of the adhe-
sive stamp for which, therefore, in the comparison, no claim should
be made.
Now, the fact is that, notwithstanding the option now gi\en, the
* "Eighth Report of Postmaster-General," p, 31.
t The ;(C45,ooo and ;[^i 10,000 charged for Government postage (exclusive of
that of the Post Office itself) for the year 1838 and the present time, do not show
the whole amounts received, the charges on the official foreign correspondence
being omitted from the first amount, and that for the official bye and cross post
letters from both. In the " Second Report of the Select Committee on Postage "
(Appendix, p. 115) is a table showing with greater accuracy the amounts received
for postage on the official inland correspondence for each year from 1833 to 1S37.
The amounts given above, however, will suffice for comparison.
472 APPENDIX I.
number of newspapers freed by the impressed stamp at the present
time is not only as great as the number so conveyed in 1838, but is
even somewhat larger ; whilst a considerable increase has also taken
place in the weight and bulk of the individual papers ; so that the
amount of gratuitous service, instead of being diminished, has been
largely increased, and consequently, the sum derived from the adhe-
sive stamp is, to say the least, a mere payment for additional duty.
Again, it is a mistake to suppose that, under the old system, the
conveyance of newspapers was altogether free. In fact, there were
numerous and important exceptions, since the impressed stamp, to
which all newspapers were then subjected, freed the paper only when
transmitted from one post-town to another; moreover, in nearly
every town there were extensive districts beyond the free-delivery, in
which not only letters, but newspapers, were subjected to an ad-
ditional charge. From this charge both are now relieved. Again,
in addition to the towns that were then post-towns, there are at
present more than 10,000 places having sub-offices. Before the
introduction of Penny Postage, a newspaper transmitted by post
between a post-town and, with few exceptions, any of the 10,000
places which have now sub-offices, was subjected to a charge of at
least one penny ; and when transmitted between any two of the
above 10,000 places, with but few exceptions, to a charge of at
least twopence.
At present a newspaper, even without the impressed stamp, if
posted at any one of the 11,400 places at which head or sub-offices
are now established, provided only that it does not exceed 4 ozs. in
weight, is delivered at any other for a single penny.
No doubt, the number of newspapers directly charged with
postage is larger now than under the old system ; but as the charge
is far from being remunerative, this is anything but a gain to the
department.
As regards the expense of the Packet Service.
For the year 1838, the last year, as has been said, throughout
which the old rates were maintained, the Post Office accounts,
excepting a trifling amount of arrears, contain no charge for packet
service, that service having been transferred from the Post Office to
the Admiralty, partly in 1823, and the remainder in 1837,"^ so that,
for the purpose of comparison, such charge must of course be
excluded from the present account.
In the Postmaster-General's Report for 1861 is a table (p. 31)
* " Report of Select Committee of Lords (1847)," question 352.
APPENDIX I. 473
prepared with a view to a comparison such as that now under con-
sideration. It is proper to state, however, that a certain change of
circumstances has led to a corresponding change in the mode of
presenting the account. Formerly, when the year's disbursements
were almost identical with its liabilities, their unmodified appearance
in the account was sufficient for practical purposes ; but, of late
years, when, owing to unavoidable irregularities in the large pay-
ments made to railway companies, the disbursements and liabilities
have often been largely at variance, the latter have been presented in
the account in preference to the former, as obviously affording better
means for determining the net revenue of the year.
The amount arrived at by this mode of proceeding is ^1,525,311,
or ;^i34,i99 less than the net revenue of 1838.
It may, perhaps, be objected to the above comparison, that the
revenue derived from the packets is greater now than heretofore, and
that equity requires a corresponding adjustment of the account.
There can be no doubt that the revenue in question has considerably
mcreased, although such increase is not wholly attributable to the
improvements in the packet service. If, however, the adjustment .
thus called for should be made, equity would require corresponding
adjustments on other points. Thus, allowance would have to be
made, ist, for a considerable amount of net revenue formerly
accruing from various colonial post offices, as, for instance, those
of British North America and the West Indies, which have recently
been made independent. 2nd, for the great increase in the expense
of conveying the mails, which increase, contrary to all that might
have been expected, has arisen from the establishment and extension
of the railway system. And, 3rd, for the additional expenditure
caused by a general increase of salary and by a reduction of indi-
vidual labour, both made to remedy admitted evils under the old
system. It would, indeed, be very difficult, if not wholly imprac-
ticable, now to ascertain the result of all these adjustments; but it
may safely be maintained that it would leave the account at least as
favourable to the Post Office as at present.
Rowland Hill.
December 18, 1862.
APPENDIX J.
[ See p. 279.]
Conveyance of Mails by Railway. Memorandum thereo7i.
As doubts appear to exist as to the expediency of proceeding with
the proposed Raihvay Bill, at least in the present comprehensive
form, I have been induced to consider whether the object in view
may not be attained by other means ; and I am inclined to think
that this may be done not only without the opposition, but even
with the cordial co-operation of the railway companies ; and that,
concurrent with this, an important saving of revenue may be effected.
The means which I would suggest are that the Exchequer Loan
Commissioners be authorised and required to advance loans, within
certain limits, to such railway companies as can give ample security,
on the following conditions : — •
I St. The amount of loan in each case to be proportionate to the
postal service performed by the company. If thought
necessary it might also be limited to a certain per-
centage on the sum which the company is legally
empowered to borrow.
2nd. The rate of interest to be the market rate at the time as
determined by the terms on which the Government may
actually raise the necessary loan. At the present time this
would probably be about three and a quarter per cent.
3rd. The company to engage to carry the mails according to a fixed
tariff of rates to be framed beforehand by the Post Office.
Such tariff to include all possible varieties of service,
whether by trains " under notice," or otherwise ; and the
rates to be calculated so as, under ordinary circumstances,
to afford the companies a small profit.
4th. All the existing powers of the Postmaster-General to be
maintained, and some additional powers to be secured,
e.g.^ the right to demand trains exclusively devoted to the
APPENDIX J.
475
mail service. The right to levy certain fines for irregularity
on condition of paying certain premiums for punctuality.
The right to erect the apparatus for the exchange of bags.
5th. The engagement to be for three years certain, terminable
afterwards by either party on twelve months' notice.
The following table exhibits the amount of debentures issued by
the several companies enumerated, and the average rates of interest
on such debentures, as shown by the last published accounts.* It
also exhibits the sum which each company would save if the whole
of their loans were raised at three and a quarter per cent, and the
amount, according to the latest award, payable by the Post Office
for postal service. A comparison of the two last items shows that if
the Government advanced the whole of the loans, the companies in
question would be considerable gainers, even though they carried the
mails for nothing. Such an arrangement, however, is not contem-
plated, and the comparison is made merely with a view of showing
the capabilities of the plan.
The companies have been selected, not wdth a view of exhibiting
the results in a favourable light, but simply because they have a
large postal service.
Railway Company.
Total amount
of Debenture
Loans.
Average
rate of
Interest.
Saving of the
Companies
.by ,
paying only
3i per cent.
Amount annually
payable by the
Post Office for
Conveyance of
the Mails under
the latest awards
or agreements.
Caledonian
2,262,426
Per Cent.
4-5
28,280
23,710
Great Western
10,083,710
4-57
133,104
18,252
London and North- )
Western )
10,975,589
4-3
115,243
56,500
London and South- \
Western \
2,400,416
4-31
25,444
14,780
Ivlidland
4,151,556
4-28
42,761
23,412
North-Eastern
6,833,642
4'36
75,853
34,380
South-Eastern
2,709,468
4-61
36,848
14,624
The annual payments for the railway postal service amount to
about ;^4oo,ooo. The general adoption of the above plan would
* " Railway Intelligence for the Period," ending 31st December, 1856. Pub-
lished " under the Sanction of the Committee of the Stock Exchange."
47^ APPENDIX J.
(the service remaining the same) reduce this amount probably to
about p^ 1 5 0,000. To obtain the concurrence of the companies it
would be necessary, probably, for the Government to advance
gradually, as the existing bonds fall due, about ;!^3o,ooo,ooo in the
aggregate, or rather less than two-fifths of the present amount of
railway debentures. This advance, taking the saving of the com-
panies at only one per cent, on the average, would reduce their
expenses by ;^3oo,ooo. And as their receipts from the Post Office
would be reduced, say by ;£"25o,ooo, the balance would give a direct
gain to the companies of ;^5o,ooo per annum. But I am assured
by gentlemen well informed on the subject, that the companies would
also be benefited indirectly as regards the terms on which they
would be enabled to raise the remainder of their loans.
The question naturally arises, why, seeing that a larger advance
(say of ;£"45, 000,000 instead of ;^3o,ooo,ooo) would probably
suffice to relieve the Post Office of all payments for railway service,
I have not proposed the larger amount ? The reason is that I have
not felt justified in asking Government to do more than is necessary
to supply the defects of early legislation, by placing the Post Office
in a position similar to that in which it would probably have stood,
had its interests (and through it those of the public) received due
attention from the legislature when railways were first established.
It is unnecessary to add that, should Government feel disposed to
extend the advances to railways beyond the limit I have proposed,
the saving which would result from such extension might go to the
further relief of the Post Office, or be carried direct to the credit of
the general revenue of the state, as Government might determine.
In arriving at this conclusion, I have not overlooked the importance
of neutralising the unwillingness sometimes manifested by the com-
panies now under agreement with the Post Office to afford additional
service without additional pay. Against this inconvenience I con-
sider the Post Office may be tolerably well secured by making the
agreement terminable by the Government, without notice, in the
event of the conditions not being fully performed by the company.
I may add that advances, such as those now suggested (except
that they were unfortunately unaccompanied by any stipulations as
to the postal service), have already been made to several of the
Irish railway companies.
Should the above plan be adopted by Government, I have little
doubt that almost every railway company would speedily avail itself
of the advantages it affords ; and, if so, while both parties would be
saved the trouble, expense, delay, and uncertainty of arbitrations,
APPENDIX J. 477
the Postmaster-General would be enabled, more effectually even
than by the proposed bill, to grant many important postal facilities
earnestly desired by the public, which he is now obliged to withhold,
a most acceptable boon would be conferred on the railway com-
panies, and a large saving — estimated above at ;^25o,ooo a year —
would be effected in the Post Office expenditure.
R. H.
6th January, 1857.
APPENDIX K
[See p. 291.]
Mi?ude relative to Panama Route to Australia.
The Postmaster-General.
1. In my minute of the 15th instant, on the subject of the
Treasury Minute of the nth (referred to your Lordship for report),
I recommended that the consideration of that part of the Treasury
Minute which relates to an additional postal service to Australia, by
way of Panama, should be postponed, in order to admit of the
immediate call for tenders for the continuance of the service by way
of Suez.
2. Your Tordship and the Treasury having been pleased to adopt
this recommendation, and the advertisements for tenders for the
latter service having been issued, I now beg to submit my views on
the proposed additional monthly service by way of Panama.
3. The question is divisible under two heads —
I St. Whether it is necessary that the postal communication
with Australia should be more frequent than at present, viz.,
once a month ? and
2nd. If so, is the Panama route the best for the additional
mails ?
4. As regards the first of these questions, I need not remind your
Lordship that the sea postage of all the correspondence with the
Austrahan colonies, including New Zealand, falls very far short of
the cost of even a single line of packets. Such cost under the late
contract having been ;zf 185,000 a year, while the total sea postage
cannot be estimated at more than about ;z{^5o,ooo a year.
5. Having regard to the enormous additional loss which would
result from the establishment of a second line of packets, and
bearing in mind that the dissatisfaction so strongly felt, both here
and in Australia, is not as to the infrequency of communication so
much as to its irregularity, I am of opinion that the wishes of the
APPENDIX K. 479
public, whether at home or in the colonies, would be more effec-
tually met by doing all that is practicable to improve the existing
monthly service than by doubling the frequency of communi-
cation.
6. As regards the second question, viz., as to the best route for
the additional Hne of packets (should Government decide to establish
one), the points for consideration appear to be mainly as to the ports
to which the distances shall be reckoned, and the comparative length
of route.
7. The advocates of the Panama route generally select Sydney as
the right port ; but this is manifestly unfair, inasmuch as, while by
the Panama route it is the nearest of the continental Australian
ports, by the Suez route it is the most distant. Neither can this
port claim preference by amount of correspondence, since the
enclosed statement of the correspondence between this country and
the several Australian colonies, including New Zealand, shows that
that of New South Wales is only 23 per cent, of the whole, while
that of Victoria is as much as 58 per cent. The latter colony is also
centrally situated, having Tasmania on the south, South Australia
and Western Australia on the west, and New South Wales and New
Zealand on the east. It is clear, therefore, that Melbourne is the
port to which the distances should be reckoned.
8. It will, of course, be for the Admiralty to state exactly the
comparative lengths of the two routes ; but, from the best infor-
mation I have been able to obtain, it appears that the distance to
Melbourne is less by way of Gibraltar and Suez than by way of
Panama, to the extent of about 1,500 nautical miles, making a
difference, according to the average speed of the packets, of at least
six days in favour of the Suez route.
9. Though the contrary has often been assumed, even Sydney is
nearer by the Suez route than by the Panama route, and that to the
extent of about 300 nautical miles ; so that the only colony which
would be brought nearer by the adoption of the Panama route is
New Zealand, whose correspondence, however, amounts to only six
per cent, of the whole.
10. The comparative absence of storms in the Pacific may, to
some extent, counterbalance greater distance, but not, I presume, so
far as to leave any doubt that the communication via Suez will remain
the quickest — to Melbourne at least. This, however, is a point on
which, no doubt, the Admiralty will report.
11. But, by the foregoing statement, the superiority of the Suez
route is by no means fully shown, since, as respects the mails sent
480 APPENDIX K.
through France, the time is further shortened by four days and
a-half :* while the Panama route admits of no such acceleration.
The real advantage, therefore, of the Suez route, when speed is
important, cannot be estimated, as regards Melbourne, at less than
ten days. And as the saving, via France, of course extends to all
the Australian colonies, it may be doubted whether even New
Zealand would be materially benefited by adopting the Panama
route.
12. Again, by a slight sacrifice of time (not more, probably, than
one or two days) the Suez route might be made to take in either Point
de Galle or the Mauritius ; thus in either case affording important
postal facilities, not only to the colony so included, but also to this
country and to the Australian colonies in their correspondence there-
with. The Panama route affords no similar facilities.
13. But the Suez route has also an important pecuniary advantage
over that by Panama. Our mails are conveyed across the Isthmus
of Suez by the Egyptian Government, for a fixed annual payment,
which amounts to not more than fourpence per pound weight ;
whereas the charge by the railway company for crossing the Isthmus
of Panama is elevenpence per pound, in addition to which we have
to pay the local government the exorbitant rate of one shilling an
ounce for letters for the mere privilege of passing through their
territory. These charges would add, say twopence, to the postage
of each newspaper, and sixpence to the postage of each half-ounce
letter. Or, should the quarter-ounce scale be applied, then three-
pence for each quarter-ounce letter, making a total charge of
ninepence ; so that there could be no cheap mail by this route, the
letters via Panama being all charged as highly as those sent through
France.
14. There is still another circumstance which should not be over-
looked in a comparison between the two routes — at both ends of the
Suez route the electric telegraph is being rapidly extended. It
already reaches from England to Malta; and, even if not yet
completed, is in rapid progress from Sydney via Melbourne to
Adelaide. Already, therefore, as regards the transmission of news,
the distance to and from Sydney by this route is reduced by one-
fourth ; and, supposing that at any future time the telegraph should
be extended on the one side to Point de Galle, and on the other to
King George's Sound (neither, perhaps, an improbable event), that
distance would be so greatly reduced that Sydney would be brought
(by telegraph) within fifteen days of Eondon.
* Now (1868) eYz days.
APPENDIX K. 481
15. The Panama route, as yet, possesses no similar advantage;
and even if the difficulties of crossing the Atlantic be mastered, and
the telegraph extended to Panama, there will yet remain the whole
time occupied in crossing the Pacific — probably more than thirty
days.
16. These several considerations appear to be conclusive as to the
decided superiority of the route by Suez over that by Panama ; and
consequently, even if a monthly service be deemed insufficient, the
additional packets should be placed on the Suez route.
1 7. Should similar views be adopted in the Australian colonies —
as I expect they will when the facts of the case are understood — the
several governments, excepting that of New Zealand, and perhaps
that of New South Wales, will probably decline to provide their
share of the cost of any service which may be attempted by way of
Panama. It is very important, therefore, that, as indicated in the
Treasury Minute, the concurrence of the colonies should be ascer-
tained before any tender is finally accepted.
18. But if, as fairness seems to require, it be made a condition of
the tender that the total time from London to Melbourne, via
Panama, shall not exceed that which may be allowed via France and
Suez, then it may be doubted if any responsible parties will be found
to undertake the contract.
19. In another minute, when submitting a letter from the Treasury
on the subject of postal communication with British Columbia, I
propose to consider the question (raised in that letter) as to the best
mode of conducting the service on this side the Isthmus of Panama ;
but, as the effect on the Australian service would be much the same
whether one of the two monthly lines now existing be employed
(and that service is so direct that little would, I presume, be gained
by adopting another route), or whether a new and independent
service be established, I do not consider it necessary to trouble
your Lordship on this point at present.
20. Should your Lordship concur in these views, I would suggest
that a copy of this minute, accompanied by a letter from yourself,
expressive of such concurrence, be forwarded to the Treasury.
(Signed) R. H.
27th September, 1858.
Approved.
(Signed) C
29th September, 1858.
VOL. II. I I
APPENDIX L.
[See p. 293.]
Letter to Lord Cannings Governor-General of Lndia.
October 24th, 1857.
Dear Lord Canning, — I hope it may do some little to relieve
your Lordship's anxiety to learn that Government has adopted a plan
of mine for giving to Calcutta and Madras four mails a month, to and
from England, instead of two.
The plan is fully described in the enclosed copy of a minute ; but,
to save you the trouble of reference, I beg to say that the principle
of the measure is as follows : — Leaving the Calcutta, Madras, and
China mails, whether via Southampton or Marseilles, unaltered, I
despatch the Bombay mail from hence, via Marseilles, about a week
(a quarter of a month) after the despatch of the Calcutta mail by
that route ; and arrange the despatch from Bombay of the return
mail, so that it may reach London, via Marseilles, also about a week
after the arrival of the Calcutta mail by that route.
Under this arrangement, the despatch across the peninsula, be-
tween Calcutta and Bombay, being fitted, in each direction, to the
Bombay line of packets, will afford to Calcutta two good mails, each
way, per month, via Bombay, in addition to the two per month she
now has by her own packets ; and, as to cross the peninsula requires
about a week, the arrivals, as well as the departures, will be at nearly
equal intervals, i.e.^ one per week, or rather quarter of a month.
Madras will enjoy a similar advantage.
Bombay will not benefit by the change (except by electric tele-
graph to and from Madras). On the contrary, she will be somewhat
injured in respect of her slow mails, which must be conveyed between
Southampton and Malta or Alexandria, by the Calcutta, or by the
Australian packets, whichever will serve best, there to await the
arrival of the Bombay packets ; but, as the payment of an additional
postage of threepence will not only avoid this delay, but will save
APPENDIX L. 483
several days, as compared with the existing state of things, I attach
little importance to the objection.
As the plan involves comparatively little additional service, the
Peninsula and Oriental Company have undertaken it for a further
payment of ;^i 6,000 a year. I cannot, as yet, say when the change
will be made.
I beg your Lordship will not think of replying to this letter. If
the plan prove acceptable to you, a word to that effect from your
private secretary will be welcome, more especially if he can add that
your health, and that of Lady Canning, — to whom I beg to be most
respectfully remembered — have not greatly suffered from the terrible
anxieties to which you must have been exposed.
Under the trying circumstances to which I have alluded, I venture
to think that your Lordship will not consider it obtrusive if I assure
you that you have the earnest sympathy of every one at the Post
Office — of every one at least who had the honour of knowing you — •
a sympathy accompanied, however, by the most entire conviction
that under your able and energetic administration all that is possible
to restore order and to prevent future outbreak will be accomplished.
In our small way we have done our best to expedite the arrival of
the Indian mails. The last was conveyed from Paris to London, vicL
Boulogne and Folkestone, all circumstances being favourable, in
eight and a-half hours.
I have, &c.,
(Signed) Rowland Hill.
The Right Hon.
Viscount Canning
&c. &c. &c.
I I 2
APPENDIX M.
[See p. 347.]
Proposed Reduction in the Postage on Newspapers and other
Printed Matter.
Of the importance of distributing our cheap and excellent
newspapers and other periodicals and serials over the whole face
of the country there can be but one opinion amongst enlightened
men. The aim of this memorandum is to show to what extent,
and by what means, this great end can be attained, without undue
sacrifice of other equally great interests.
With respect to the allegations made as to the cheaper conveyance
of such matter in other countries, it is important to remark that no
argument can be safely drawn from them, even when they are found
literally correct, without careful examination into all the appertaining
circumstances.*
• This caveat is abundantly justified by information published in the "Journal
of the Society of Arts" (October 28th, 1870), by which it appears that in North
Germany, one of the countries pointed to for our example, newspapers are
subject to a regular stamp duty, such as was formerly paid in England, but the
amount of which is not easily stated, since it depends upon the size of the paper
and other circumstances; and, further, that the compulsory stamp has not the
franking power it possessed here, so that the postage constitutes an additional
charge ; and it is with the sum of these two charges that our postage should in
fairness be compared. But the postage alone {\d. for rather less than i\ oz.,
with a proportionate increase for greater weights) is higher than that which was
charged in this country on many papers of large circulation, e.g.^ the Times {•^'x'Cti
its supplement of four pages, or, under the impressed stamp, with its supplement
of eight pages), the Spectator, the Economist, and the Athenceum. While, besides
exemption from stamp duty, other important advantages were enjoyed by the
British, as compared with the North German, papers, e.g., under the adhesive
stamp, permission to write upon them anything except a letter, and, with the
like exception, to enclose with them either one or more additional newspapers, or
other printed or written matter, on paying book postage according to the total
APPENDIX M. 485
And here it may be observed, that forty years ago our own
journals, though laden with heavy duties, viz., the stamp duty and
those on advertisements and paper, were constantly spoken of as
carried free. An anomaly the more remarkable because if addressed
anywhere beyond the narrow limits of what was termed the " free
delivery," every newspaper bore a postal charge. It scarcely need
be said that to the "freedom" of those earHer days, no one, least
of all the applicants in this case, would wish to return."*
It must, therefore, be inquired as respect the countries referred
to —
I St. Whether the postage be in addition to a stamp duty.
2nd. Whether the post office undertakes house-to-house delivery,
and that free of charge.
3rd. What are the restrictions as to weight, as to writing or other
marks, and as to time and place of posting. Whether, in short, the
cheap transmission be not made under regulations which would not
be tolerated here.
4th. Whether the governments concerned have not either the
free use of the railways for the conveyance of mails, or at least
their use on very much lower terms than are conceded here.
5 th. Whether lowness of postage on printed matter be not ob-
tained at the cost of high postage on letters.
6th. What in the countries referred to is the fiscal result of the
postal system ? whether, as here, the production of a large net
revenue (whose diminution would have to be made good by some
weight ; or again, under the impressed stamp, the power of repeated retrans-
mission. But, above all, the right to resort to other and cheaper means of con-
veyance, a right barred in North Germany by postal monopoly. In short, all
things considered, there can scarcely be a doubt, that even before the reductions
of 1870, our much depreciated newspaper arrangements were more favourable,
alike to publishers and the public, than those of North Germany, which are held
up as our example. Further, that the North German Post Office, instead of
having to pay, like the British Post Office, ;i^6oo,ooo a year for the railway
conveyance of its mails, has the use of all railways without subjecting itself to any
charge whatever, though its operations include parcels up to the individual weight
of twenty pounds ; lastly, that with all these advantages, and with a higher
postage rate on the prevailing class of letters, the North German Post Office,
though serving a population about equal to our own, yields in annual net revenue
only about ;[^6o,ooo, while the British Post Office, with all its burdens and its
lower rate of postage, yields, even if debited with the whole expense of the mail
packet service, more than ;^i, 400,000, of course relieving taxpayers to that extent.
— Vide Fifteenth Report of the Postmaster-General — the latest issued — p. 14).
* Full information of this subject may be found in a minute of mine dated
13th July, 1858, and included in a Parliamentary Return, No. 302, i860.
486 APPENDIX M.
Other impost) ; whether, as in various other countries, a bare self-
support, or, as in the United States, a deficiency to be suppHed from
the general taxation.
7th. Whether, in fine, there be not some circumstance, or set
of circumstances, which vitiates the example.
It is at least highly probable that when the various examples held
up have been subjected to the proposed scrutiny, their validity will
shrink into very small dimensions.
Without, however, laying too much stress either way on foreign
example, it is manifestly important to consider the present question
in relation to other home interests; in recognising the claims of
newspapers we must not forget those of letters ; the less so as the
former are already by far the more favoured class of the two, the
allowance of weight of a newspaper being eightfold that of a letter.
It must be borne in mind, therefore, that in case of any surplus
in revenue, equality, if not priority of claim, whether for increased
weight, increased facilities, or other advantage, may be fairly set
up in favour of letters ; further, that this claim is prodigiously
strengthened by the fact that it is to letters alone (almost exclu-
sively to home letters) that the Post Office is indebted for its net
revenue.
Returning, however, for the moment to the separate question of
newspapers, it must be remarked that any lowering of that unit of
charge which has hitherto been strictly maintained is open to so many
objections as to demand that the change, if made, should be made
with extreme caution.
I St. The postal conveyance of printed matter — especially of news-
papers, since these admit of no delay — is, even at the present rates,
under existing circumstances, unremunerative, a fact which becomes
very intelligible when the eightfold allowance of weight is con-
sidered, and which of itself overthrows the expectation held out by
some that the fiscal loss by reduction would be compensated by
increase in the number of packets sent.
2nd. The proposed reduction, if made simply, would inevitably
lead to increased demands on the part of the railway companies,
and that upon two grounds, (a) augmented weight of the mails,
and (d) alleged interference with their parcel traffic. All this will be
found to have followed the reduction to the present rates.
3rd. The temptation to use printed matter as a cover, or fraudu-
lent substitute for written letters, which even now is unduly strong,
would, without safeguards far beyond any yet known, be enormously
strengthened.
APPENDIX M. 487
4th. As the power of mechanically exchanging bags en route is,
as mentioned by the Postmaster-General in the House of Commons,
but limited, augmentation in weight may, by rendering stoppage
necessary, retard the progress of the mails.
Under the first of the above heads it must be added that the
sound commercial principle on which the Post Office should be
conducted — the full establishment of which was kept steadily in
view, and towards which a nearer and nearer approach was made
so long as I held the office of secretary — is that each part of the
business should be at least self-supporting ; every deviation from
this principle not only producing direct injury to fiscal results, but
becoming prolific as an example. Further, that deviation as respects
printed matter is the more objectionable because, as the Post Office
has there no monopoly of conveyance, the inevitable result is to
saddle it with whatever has to be conveyed at a loss, while aught
that is profitable is sure to pass into other hands.
In relation to the third head, that concerning temptation to fraud,
it may be remarked that, if the change can be so made as to render
fraud under its operation impracticable, objection on this score
will of course be removed ; and, further, that if the modification
necessary for securing this can be made at the same time to reduce
labour at the Post Office as regards this special duty, ground for
reduction in charge may be established.
Thus then we come to a consideration of means ; and, first,
it is assumed that the application under review relates only to
the pri?nary distribution of newspapers, &c., viz., that from the
hands of the publishers or of the vendors ; and it is for that alone
that just provision seems practicable or is here attempted.
Now it is well known that such distribution in towns, as now
performed by newsvendors themselves, is very inexpensive, partly
because the cost of railway conveyance is less to them than to the
Post Office, partly because the delivery is generally performed by
boys, but mainly because the netvspapers are not individually
addressed^ each copy of a particular paper serving as well for
one individual as another. The first and perhaps only desideratum,
therefore, is a means for performing the same duty, viz., the dis-
tribution of papers not individually addressed at small cost in the
rural districts.
Now the need of individual addresses may be superseded in
the country by use of the means found available in towns : in other
words, if lists similar to those which doubtless guide the boys in
the town delivery be put into the hands of the Post Office rural
488 APPENDIX M.
messengers, the latter will be able to perform the duty of distribution
with as little difficulty as the former.
Supposing this plan to be adopted, it becomes practicable to save
labour in the Post Office to a much greater extent than at first sight
appears.
At present, newspapers posted for rural districts have to be
assorted from a mass of papers for all parts of the United Kingdom,
and, indeed, of the world. Such as are for a distance have to
undergo a like operation at one or more offices on their way to that
where, by a final assortment, they are arranged according to the
walks of the several messengers. Lastly, of course, each paper has
to be delivered according to its particular address.
Now, upon the proposed plan, the publishers or the newsvendors
of the metropolis, or other centre, instead of folding, addressing,
and posting the journals intended for the rural districts, would,
as is now done to a great extent — naturally send them in bulk,
in the parcels containing journals for the post towns ; an arrange-
ment which would relieve the Post Office, not only of the first
assortment, but also of the duty of conveyance ; thereby avoiding
at once increased difficulty as to exchange of bags, and also inter-
ference or quasi interference, with parcel-traffic, unless in the
acceptable way of augmentation ; and the provincial newsvendors,
on receiving these parcels, would, while themselves dealing with
the journals intended for town-delivery, and for such of the rural
districts as they might prefer to serve, convey the remainder, still
unfolded and unaddressed, to the local post office (which they would
have previously supplied with corresponding lists, variable, say once
a month), thus superseding the intermediate assortments ; and, lastly,
the postmasters would only have to arrange the journals, by number
and kind, according to the rounds of the messengers ; thus reducing
the trouble of even the final assortment to a minimum.
Still further to lessen trouble to the Post Office, as likewise for
just security, it would be well to require that payment for the
month should be made in advance, viz., on delivery of the lists.
It would also be necessary to rule that the sum to be so paid should
in no case be below a certain amount.
And thus, by an actual reduction in Post Office labour, unattended
with any counterbalancing disadvantage, the desired reduction in
postage would be warranted.
It is obvious that papers thus dealt with would present no
temptation to fraud, since the absence of particular address would
altogether prevent their being used as substitutes for letters.
APPENDIX M. 489
On the plan set forth above, if taken as a whole, I think it would
be safe and justifiable to reduce the charge for what I have called
the primary distribution of newspapers, &c., to one halfpenny the
four ounces, that is to say to one-half the present rate.
Security against fraud generally, it may be pointed out, would be
immeasurably increased if the proposed boon were accompanied
with the entire abolition of the impressed stamp, the use of which,
besides maintaining a constant temptation to dishonesty, demands,
on the part of the Post Office and the public, the observance of a
highly complicated set of rules, involving so much trouble that they
are constantly violated with impunity.
This change, however, would have to be accompanied with the
issue of a three-halfpenny adhesive stamp"^ (a measure actually con-
templated some years ago) to supply the place of the impressed
stamp of the same value now used by newspapers which, like the
Times or Illustrated London News occasionally range in weight
between four and six ounces. The use of the new stamp might
very properly be extended to all other printed matter of like
weight.
Before touching on further possibilities as respects newspapers,
I return to the subject of letters, in relation to which much
additional improvement is desirable. This might be arranged
under the following heads : —
{a) Increase in the number of deliveries ; at least in the large
towns.
ip) The extension of periodic (not necessarily daily) delivery to
every house, however remote, as in France, Prussia, and
Switzerland ; an improvement important, not only to com-
mercial interests and social intercourse, but to jurisprudence,
legislation, and political action.
{c) The establishment on one or two of the great routes — say
after a trial for a short distance — of a mode of conveyance
far more rapid than any yet employed, but delayed on
account of its great expense, viz., tubular conveyance ; by
the use of which, in the opinion of the eminent engineers,
Mr. C. H. Gregory and Mr. E. A. Cowper (as set forth
by them in a report to myself dated October, 1859), a speed
of from 120 to 150 miles an hour might be attained, though
at a total annual cost (interest of capital inclusive) of
about ;!^8oo per mile, from which, however, there would be
* This was written at a time when, as yet, there were no halfpenny stamps. — Ed.
490 APPENDIX M.
a set-off of probably about two-thirds for present expenses
saved. The use of such conveyance so far as Crewe on
the one hand and Dover on the other, would bring Dublin,
Edinburgh, Glasgow and Paris wholly within the reach of
the London night mail, at the same time, of course, greatly
lessening the effective distance to all places beyond. It
W'Ould also, for reasons not necessary to be stated here, both
facilitate the frequent despatch of mails, and aid greatly in
the prompt distribution of newspapers to places directly or
indirectly served ; would, for instance, make it practicable
to place the London morning newspapers on the breakfast
tables of Birmingham, Liverpool and Manchester.
{d) Increase in the standard of weight, say, from half an ounce
to an ounce, a change which would reduce the postage
of heavy letters by about a half, besides avoiding much
weighing of letters and vexatious overcharge for excess of
weight.
ie.) A reduced rate of postage, on certain conditions, for circulars.
In most towns there is a time in every day at which the work
in the post office is light, as also a delivery at which the
amount of letters, &c., might be considerably increased
without inconvenience, and circulars so posted as best to suit
these opportunities, provided always they came in sufficient
numbers and were taken to the head office, might reasonably
be dealt with on lower terms, perhaps at half the present
rate.
A plan in accordance with what is here set forth was drawn
up by my son, Mr. Pearson Hill, and laid before the Secre-
tary of the Post Office some time ago, but, as I understand,
awaits decision. His plan is limited to local distribution ;
but, should it be adopted and prove successful, I should be
ready to suggest means for giving it general effect.
Now beneficial concessions in the case both of letters and news-
papers would be greatly facilitated by the establishment of more
equitable and more equable arrangements than the present between
the Post Office and the railway companies. Opportunity for this is
likely soon to arise through inevitable demand for the extension to
railway traffic of that abolition of tax on locomotion which is now
imminent in respect of other modes of conveyance, a concession
which may fairly be accompanied with the legal enactment of the
tariff of charges, and other modifications in the laws affecting the
APPENDIX M. 491
Post Office proposed in paragraphs 23 and 24 of my Report on
E ail ways, dated 7 th May, 1867, which forms part of the Report of
the Royal Commission on Railways laid before Parliament in the
same year.
Perhaps, also, means may be devised for such further improve-
ment of the apparatus used in exchanging bags as to remove the
present objection to increased weight.
Supposing these two important advantages to be secured, the Post
Office would then be able, without injustice to other interests, to
receive the newspapers (of course still in bulk and unaddressed,
though assorted according to districts and accompanied with re-
spective lists) directly from the metropolitan or other central
publishers or vendors, and to forward them, without further inter-
vention, to their ultimate destination ; thus, in effect, reducing still
further the charge for their distribution throughout the country.
As reduction in labour, not only to the Post Office but also to
senders, will obviously attend every reduction in number of packets,
perhaps two or more publishers or vendors may, under either of the
above arrangements, send combined packets, lists, &c., a course
which will not in any way impede or modify distribution.
The operation of the plans recommended in this paper would, I
believe, open the way to additional advantages which it would now
be premature to mention.
Rowland Hill.
June 12, 1869.
APPENDIX N
[Seep. 394.]
Letter to the Lords of the Treasury — Superannuation Grant.
Hampstead, 17th March, 1864.
My Lords, — The Postmaster-General, as requested by your
Lordships, has done me the favour to furnish me with a copy
of your minute of nth instant, granting me a special super-
annuation allowance on retiring from my office as Secretary to
the Post Office, and conveying to me the very favourable opinion,
which your Lordships are pleased to express, of the manner in
which I have discharged my duties.
It cannot be necessary to assure your Lordships of the deep
gratification with which I have received so handsome and elaborate
a recognition of my services. I have only to beg that you will be
pleased to accept my most respectful thanks.
In a document so highly complimentary, I hesitate to notice what
would appear to be an admission, inadvertently made, to the effect
that the adoption of the uniform penny postage was urged by others
before the development of my plans. This, I assure your Lordships,
is an error ; and, as uniformity of rate constitutes the main feature
of my plan, I am naturally anxious to place before you the real facts
of the case. I trust, therefore, you will pardon me if I request
attention to the enclosed memorandum on the subject.
I need scarcely add that, should the expectations of my medical
friends, of improved health from rest, be realised, and any occasion
arise in which it may appear to your Lordships that my assistance or
advice in further postal improvements may be of advantage, I shall
feel honoured by being permitted to place them at your disposal.
I have, (Sec,
Rowland Hill.
The Right lion.
The Lords Commissioners of Her Majesty's Treasury,
&c., &c., &c.
APPENDIX N. 493
Memorandum.
A low and uniform rate of postage forms the most essential
feature of my plan of postal reform, and I have no hesitation in
stating that its conception originated wholly with myself. To guard
against future error I ask permission to place on record a brief
statement of facts.
The principle of uniformity of rate, now that it has been in
successful operation for nearly a quarter of a century, appears,
perhaps, simple and obvious ; but so far from its having been, as
it is sometimes supposed, the happy thought of a moment, it was
the result of most laborious investigation on my part. Indeed, a
slight consideration will show that its conception necessarily involved
a previous discovery — viz., that the cost per letter of mere transit
within the limits of the United Kingdom was practically inappre-
ciable, or, at least, that it was not dependent mainly on distance ;
being, in fact, quite as much dependent on the number of letters
contained in the particular mail as on the distance that mail was
carried. Indeed, it was shown, from careful investigation, that the
cost of mere conveyance, even for so great a distance as from
London to Edinburgh, was only the thirty-sixth part of a penny per
letter. From this and other facts, it followed that a uniform rate
was more just than one varying according to distance. The con-
venience of uniformity was obvious.
I may add that when I first entered on the investigations pre-
paratory to the construction of my plan, I myself had no conception
of the practicability of a uniform rate, and that the discovery re-
ferred to above was as startling to myself as it proved when
announced to the public at large.
A reference to my original pamphlet — a copy of which is, I
presume, still in your Lordships' possession — or to my evidence
before the Select Committee of 1838, appointed to inquire into the
practicability of my plans, will show the various steps by which I
arrived at the conclusion that a uniform penny rate was at once just
and practicable.
There is but one other person, so far as I am aware, to whom the
suggestion of a uniform penny rate has, with even the slightest
plausibility, ever been assigned — I refer to the late Mr. Wallace,
formerly Member for Greenock, and Chairman of the Select Com-
mittee on Postage in 1838; but though Mr. Wallace frequently
urged, among other useful reforms, a great reduction in the postal
charges, I can say from personal knowledge that he had no idea
494 APPENDIX N.
whatever of a uniform rate until after the publication of my
pamphlet. Indeed, this sufficiently appears from his speech in
Parliament in July, 1836, the last occasion on which, before the
publication of my pamphlet, he referred to the rates of postage.
The following is an extract from " Hansard " (Vol. xxxv., 3rd series,
p. 422) : —
* *****
" At the same time the rates of postage ought to be reduced. It
would be proper not to charge more than 3^! for any letter sent a
distance of 50 miles; for 100 miles, 4^. ; 200 miles, dd. ; and the
highest rate of postage ought not to be more than Zd. or 9^. at
most."
******
Further evidence upon this point is also in my possession, which
can be submitted, should it be deemed necessary.
Rowland Hill.
Hampstead, 17th March, 1864.
FINIS.
THOS. DE LA RUE AND CO. PRINTERS. BUNHILL ROW LONDON.
INDEX.
INDEX
Abbott, Mr., vol. ii. 300
Aberdeen, Earl of, vol. ii. 217, 218,
222-5, 287
Accounts. See Post Office
Admiralty, vol. ii. 369. See also
Packet Service
Ady, Joseph, vol. ii. 82
Airy, Sir G. B., correction of state-
ment about M. Biot, vol. i. 499;
R. H.'s letter to him, 506; letters
to R. H., 507, 509; signs R. H.'s
recommendation for the Royal
Society, vol. ii. 359; present at his
funeral, 431
Alarum water-clock, vol. i. 83, 157
Algeria, vol. ii. 311
Algerine ambassador, vol. i. 172
Allen, Ralph, vol. ii. 9
Alton, vol. ii. 276
Amiens, peace of, vol. i. 19, 38
Angas, I\Ir. G. F., vol. i. 221
Anson, General, vol. i. 279
Applegarth, Mr., vol. i. 224
Architecture, study of, vol. i. 61, 128
Argj'll, Duke of, vol. ii. 349; Govern-
ment loans to railways, vol. ii. 279,
280 ; Civil Service examination, 303 ;
his character ; facility of composition,
355; signs recommendation of R. H.'s
admission to Royal Society, 359; pro-
visionally Postmaster-General, 361;
letters to R. H., 344, 356; R. H.'s
letters to him, 280, 302, 330; out of
England at the time of R. H.'s funeral
— his affection towards him, 430
Arithmetic, mental, vol. i. 92, 12S
Armstrong, Sir W., vol. i. 242
Armstrong, Mr., vol. ii. 49, 72
Arnold, Dr., vol. i. 100, loi, 115, 124
Arnott, Dr., vol. i. 210
Ashburton, Lord, vol. i. 279, 469;
evidence before Parliamentary Com-
mittee (1838) 310, 317, 321; letter
to R. H., 362
Ashford, Mary, vol. i. 85
Ashley, Lord (Earl of Shaftesbur}-),
presents a memorial from Bath,
vol. ii. 108 ; motion for abolition
of Sunday duty, 155, 156, 158, 160,
163; writes to R. H., 156; partial
retractation, 150, 159
Ashurst, Mr., vol. i. 294, 486
Assassination, threats of, vol. ii. 327
Assay Office, Birmingham, vol. i. 55
Astronomy, vol. i. 57-9, 68, 69, 495-508
Attwood, Mr., vol. i. 150
Auditing, Post Office, vol. i. 454,
vol. ii. 186, 313
Australia, colonisation, vol. i. 217, 219;
correspondence, 485, vol. ii. 10, 396;
mails, 242, 289-92, 310, 373, 480 ;
postage charges, 243, 310, 371
Austria, postal reform, vol. ii. 35, 252
Ayr, vol. ii. 230
B
Baines, Mr. Edward, vol. ii. 331, 346
Baines, Mr. Frederick, vol. ii. 251
Ballaghaderin, vol. i. 413
Bancroft, Mr., vol. ii. 92
Banning, Mr., vol. ii. 54, 307
Banwell, vol. i. 306
Bar Beacon, vol. i. 97
Barbauld, Mrs., vol. i. 54
Baring, Sir Francis (Lord Northbrook),
vol. i. 355, 371, 374 376, 380, 381,
384, 386, 390, 391, 392, 401, 406,
411, 416, 424, 426, 428, 429, 432,
434, 435. 450, 45 1» 466, vol. ii. 358,
384; first interview with R. H.,
vol. i. 365; gives R. H. appoint-
ment in Treasury, 369; doubts of
prepayment and use of stamp, 382,
396, vol. ii. 86 ; does not care for a
little unpopularity, vol. i. 389; long
hours of work, 385, 398, 415, 4I7, 431 ;
remark on the French Government,
410; friendship with R. H. and
trust in him, 422, 423, 437-41, 490,
VOL. n.
K K
498
INDEX.
vol. ii. 388, 397, 411; budget of
1841, vol. i. 436; resigns office, 439;
consulted by R. H., 475-7 ; pre-
sents R. H.'s petition, 483; defends
publication of correspondence, 485;
moves for return on rural distri-
bution, 486; speeches in House of
Commons, 489, vol. ii. 351, 397 ;
congratulates R. H, on his appoint-
ment, vol. ii. 225; opinion of R. H.
388-90, 411; heads deputation to
Lord Palmerston, 395; letters to
R. H., vol. i. 369, 439, 475, vol. ii.
86; letters from R. H., vol. i. 440,
542, vol. ii. 85
Earth, Mr., vol. ii. 179, 462
Bath, vol. ii. 108
Bates, Mr., vol. i. 294
Beasley, Mr. Michael, 57, 61, 62, 79,
134; his "utility," 63
Beecher, Major, vol. ii. 360
Belgium, postal reform in, vol. ii. 94;
postal treaty, 252, 318
Belper, Lord, vol. ii. 66
Benevolent Society, vol. i. 109
Bentham, Jeremy, reads "Public Edu-
cation," sends two Greeks to Hazel-
wood and a contribution to the
Magazine, vol. i. 171; visits Bruce
Castle, 172; suggests "a sucker
from Hazelwood School," 180; his
"greatest happiness" principle, 193;
concentration of responsibility,
vol. ii. 405
Bentinck, Mr., the last of the assailants
of Penny Postage, vol. ii. 350
Bentley, Dr., vol. ii. 235
Berlin, vol. ii. 340
Biot, M., vol. i. 499
Birmingham riots, vol. i. 2, 1 1, 33, 47 ;
Philosophical Institution, 12, 80;
Mercury newspaper, 1 7 ; volunteers,
38 ; gun-making, 38 ; tokens, 40 ;
police, 42; exhibitions, 75; Hamp-
den Club, 139; New Hall Hill
meeting ; legislatorial attorneys ;
exclusive musical society, 149 ;
represented in Parliament, 150;
Sunday question, vol. ii. 109, 128;
brass trade, vol. ii. 272; pneumatic
tubes, 340; raises a statue to R. H.,
387, 389, 428
Blair, Dr., vol. i. 98
Blomfield, Bishop, vol. ii. 116
Board of Trade, vol. ii. 251, 281
Board of Works, vol. ii. 269
Bodkin, Sir W., vol. ii. 327
Bokenham*, Mr., vol. i. 385, 400,
vol. ii. 62, 120-41, 155, 180, 190,
260, 327, 330, 453
Bookbinding, vol. i. 54
Book post, a kind of, in France in
1839, vol. i. 376 ; established in
England, vol. ii. 65, 87, 382, 397;
Foreign and Colonial, 244, 311
Booth, Mr., vol. ii. 281
Booth the forger, vol. i. 40
Boulogne, vol. ii. 294
Bowring, Dr. (Sir John), vol. i. 174, 382
Bradley, the letter-carrier, vol. ii. 79
Brankston, Mr., vol. i. 308
Brebner, Mr., vol. ii. 171
Brewin, Mr., vol. i. 301, 305, 308
Brierley Hill, vol. i. 282
Bright, Mr. John, vol. i. 477
Brighton, vol. ii. 22, 269, 285
Brighton Railway. See Railways.
Brindley, vol. ii. 250
Bristol, vol. i. 307, vol. ii. 57
British Association, vol. ii. 244
Brooks, Mr., vol. ii. 91
Brougham, Lord, interested in Hazel-
wood, vol. i. 173; intends to found
a school on the Hazelwood Plan,
180; R. H. prepares for him " Home
Colonies," 202; approves of Owen's
plan, 210; R. H. addresses to him a
letter on pauper education, 218;
character described by R. H., 219;
interest in Penny Postage, 288,
vol. ii. 225; presents City petition
in its favour, vol. i. 289 ; conduct on
R. H.'s dismissal, 467, 468, 473;
story of "I is the plaintiff," 492;
takes part in the Sunday question,
vol. ii. 149, 159; speech on R. H.'s
retirement, 398
Brown, Mr. (Sir William), vol. I, 310,
317, 336, vol. ii. 198
Bruce Castle, vol. i. 181, 201, 204, 214
Bunsen, Chevalier, negotiates postal
treaty, vol. ii. 208, 252 ; at the
Queen's drawing room, 245
Burdett, Sir Francis, vol. i. 180, 240
Burgoyne, Sir John, vol. i. 277
Burke, Edmund, vol. ii. 398, 431
Burns, Robert, vol. i. 19
Burritt, Mr. Elihu, vol. ii. 319
Butler, Samuel, vol. i. 2
Caermarthen, vol. ii. 190
Calcutta, vol. ii. 272, 293
Cambridge, University of, vol. i. d"]
Campbell, Thomas, vol. i. 149
Campbell, Lord, vol. ii. 330
Canada, vol. ii. 244, 316
INDEX.
499
Canning, Earl, vol. ii. 242, 275, 358;
pillar letter-box at Allahabad, vol. i.
417; postage rate during Crimean
War, 436 ; Postmaster-General, vol. ii.
213; question of R. H.'s promotion,
215-25; railway legislation, 229;
Packet Service Commission, 238-40,
370; promotion by merit, 249, 301;
his character, 263, 353-5 ; appointed
Governor-General of India, 353;
article on him in the "Edinburgh
Review," 354; letters to R. H., 218,
224; R. H.'s letters to him, 215,
217, 225, 460, 478
Canning, Lady, vol. ii. 222
Canterbury, vol. i. 136, 218
Cape of Good Hope, vol. ii. 289
Cardwell, Mr. (Viscount Cardwell),
vol. ii. 228
Carlyle, Mr. vol. i. xiv., vol. ii. 41 1
Cartwright, Major, vol. i. 150
Caxton Exhibition, vol. i. 229
Census, First, vol. ii. 260
Chadwick, Mr. Edwin, vol. i. 210, vol.
ii. 336
Channel Islands, vol. ii. 259
Chantrey, Sir Francis, vol. i. 145
Charter House, vol. i. loi
Chartists, vol. ii. 84
Chester, vol. i. 140
Chetwynd, Mr., vol. ii. 333
Christmas-boxes, vol. ii. 325, 328
Circular Delivery Company, vol. ii. 405
Circumlocution Office, vol. ii. 48
Cirencester, vol. i. 301
Civil Service Commission. See Com-
mission
Civil Service Examinations. See Com-
petitive Examinations
Civil Se}~i'ice Gazette, vol. ii. 322-4
Clanricarde, Marquis of, vol. ii. 51, 56,
57, 59, 66, 70, 72, 78, 90, 92, 97,
98, 108, 109, III, 113, 120-9, 131-6,
138, 139, 141, 145, 147, 149, 150, 157,
158, 160, 173, 174, 176, 181-7, 194,
203, 204, 209, 213, 214, 218, 241,
259, 358; appointed Postmaster-
General, vol. ii. 38; appointment of
R. H. as his secretary, 39, 40, 45, 46 ;
abused by mail-cart driver, 47 ; not
afraid of a novel course of action,
55; appealed to by R. H., 49, 54,
55, 58, 60, 64, 72-5, 96, 99, 100-6,
162-4, 168, 170, 175, 193, 196; con-
fidence in R. H., 59, 99, 165, 174,
195, 199, 200, 201, 216, 222; ceases
to be Postmaster-General, 200; letters
to R. H., 102, 445 ; letters from
R. H., 437, 443, 453; speech on
R. H.'s retirement, 398
Clark, Dr., vol. i. 401
Clark, Mr. Francis, vol. i. 278
Clark, Mrs. Francis (Caroline Hill),
marriage, vol. i. 47 ; her fine cha-
racter, 195; departure for Australia,
vol. ii. 143; R. H.'s letter to her,
Clark, Mr. Thomas, vol. i. 47
Clayton Tunnel, vol. ii. 22
Clerk, Sir George, Bart., vol. i. 444,
445, 447, 454, 465, 485 ; announces
in Parliament R. H.'s dismissal,
467 ; Chairman of Committee of
Inquiry, 492; R. H.'s letter to him,
493
Clerks, Post Office, classification of,
vol. ii. 179, 184, 249_. 308; improved
condition of, 179, 190, 257, 30S,
345, 381 ; clerks in charge, 180
Clowes, Mr. W., vol. i. 230
Coach Company, project for, vol. i.
205, 520
Cobbett & Co., vol. i. 21
Cobden, Mr., offers to assist in pub-
lishing R. H.'s pamphlet, vol. i. 276;
examined before Parliamentary Com-
mittee, 301, 307, 324; consulted by
R. H., vol. ii. 73, 166, 170, 197;
letters to R. H., vol. i. 382, 477,
478, vol. ii. 31, 194, 198; congratu-
lates R. H. on his appointment, 225
Colbourn, Zerah, vol. i. 92, 512
Colby, General, vol. i. 268, 319, 332
Colchester, Lord, vol. ii. 291, 316,
324, 334, 344; "an excellent Post-
master-General," 344; his character,
356, 358
Cole, Mr. (Sir Henry Cole, K.C.B.),
vol. i. 210, 374, 426, 436 ; his
ingenuity, 295 ; editor of Post Cir-
cular, 339 ; his valuable services, 447
Coleridge, S. T., his Pantisocracy,
vol. i. 213; paid poor woman's
postage, 239
College, R. H.'s plan for establishing
a great one, vol. i. 87, 104
Colonial Postage, vol. ii. 241-5, 310,
316, 317, 371
Commission, South Australian, vol. i.
220
Commission of Revenue Inquiry, vol. i.
.246,258,315,527
Commission of Post Office Inquiry,
vol. i. 259, 268-74, "^'o^- ii- 60
Commission of Post Office Inquiry in
the East Indies, vol. ii. 245, 317
Commission for Regulating Salaries,
vol. ii. 89, 184, 221 ; its report, 246-9,
301
Commission on Sunday Labour, vol. ii.
160
K K 2
500
INDEX.
Commission, Lord Canning's (Packet
Service), vol. ii. 238, 370, 402
Commission on Railways, Royal, vol. ii.
69, 283, 416, 491
Committee, School, vol. i. 108, 116
Committee, Mercantile, vol. i. 294,
353, 462, 474, 484, vol. ii. 29
Committee of Enquir}', Select (1843),
vol. i. 489, vol. ii. I, 50
Committee on Postage, Select (1837-8),
vol. i. 287, 295
Committee on Railway and Canal Bills
(1853), vol. ii. 228
Common Council of London, vol. i.
280, 289, vol. ii. 428
Competitive Examinations — their evils,
vol. ii. 249, 300, 303
Compton, Mr., vol. i. 4.
Conference of Teachers, vol. i. 114
Congresbury, vol. i. 306
Constitution," "Origin of the, vol. i. 115
Contract Work, economy of plan of,
vol. ii. 286-8, 403
Conway, vol. i. 297
Coode, Mr., vol. i. 209, 210
Cooke, Mr. T. B., vol. ii. 311
Cornwall, Mr., vol. ii. 48, 211
Corporal Punishment, vol. i. 1 12
Cotton, Sir R., vol. ii. 312
Court IDress, vol. ii. 207
Court of Justice, School, vol. i. 107,
109, no
Covent Garden Theatre — its loyal
audience, vol. i. 143
Cowan, Mr., vol. ii. 113
Cowper, Professor, vol. i. 224, 524
Cowper, Mr. E. A., vol. ii. 337-9, 489
Creswick, Mr., vol. i. 118
Crimean War — proposed increase of
postal rate, vol. i. 435 ; soldiers'
letters and remittances, vol. ii. 310,
316
Croker, Mr. J. W., vol. i. 377
Cube Roots, vol. i. 92, 512
Cubitt, Sir William, vol. ii. 236, 237
Cunard, Sir Edward, vol. ii. 186, 371
Cupar-Fife, vol. i. 442
Currency, vol. i. 40
Currie, Mr. Raikes, vol. i. 268, 325,
327, vol. ii. 216, 225, 461
D
Daily Ne7vs, vol. ii. 241
Dalhousie, Earl of, vol. ii. 188
Davidson, Mr., vol. i. 309
De Foe, vol. ii. 424
De La Rue, Dr. Warren, vol. i. 419,
501, 508
De Lys, Dr., vol. i. 499
De Morgan, Professor, vol. ii. 88
De Quincey, Thomas, interested in
Hazelwood, vol. i. 173; reviews
"Public Education," 174, 178
Denman, Mr. (Lord Denman), vol. i.
150
Deal, vol. i. 276
Derby, Earl of, vol. ii. 200, 203, 206,
228, 241
Derbyshire, R. H.'s Tour in, vol. i. 137
Devonport, vol. ii. 289, 314
Dickens', Charles, reply to the "Edin-
burgh Review," vol. ii. 48; article
on the Post Office, 192; article on
the Money Order Office, 253
Dickinson, Mr., vol. i. 316
Diet, Experiments in, vol. i. 143, 147
Dilke, Sir C, vol. i. 210
Dilke, Sir C, vol. ii. 272, 375
Dillon, Mr. John, vol. i. 300, 313
Disraeli, Mr. (Earl of Beaconsfield),
vol. ii. 174
Dockwra, Mr., vol. ii. 9
Donovan, Mr., vol. i. 401
Dover — Castle, vol. i. 133; proposed
tubular conveyance to, vol. ii. 338
Drawing, R. H.'s prize for, vol. i. 74
Drouet, Mr., vol. ii. 252
Dublin in 182 1, vol. i. 160; postal
service, vol. ii. 258, 274, t^t,-], 340
Dubost, Mr., vol. ii. 93
Dudley, vol. i. 282
Duncan, Viscount, vol. ii. 108
Duncannon, Lord (Earl of Bess-
borough), vol. i. 268, 272, 289, 290,
357. 360
Duncombe, Mr. Thomas, vol. ii. 28, "1%
Dundee, vol. ii. 269
Dunlop, Mr., vol. i. 308
E
Early Rising, vol. i. 143
East Indies, vol. i. 303. See also India
Easthope, Sir John, vol. ii. 120
Ebrington, Lord (Earl Fortescue), vol.
ii. 336
Edgeworth, Mr. Lovell, vol. i. 160,
162-7
Edgeworth, Miss, R. H.'s debt to her,
vol. i. 50, 164, 421, 502 ; intro-
duction to her, 163; reads "Public
Education," speaks of her father,
165; letter to R. H., 421; scientific
errors, 502
Edgeworth-Town assisting school, vol i.
160, 162-7.
Edinburgh, vol. ii. 258, 302; cost of
INDEX.
501
conveying a letter to, vol. i. 249,
280, 339; Sunday agitation, vol. ii.
149 ; Mails, 273, 337 ; volunteer
corps, 334
"Edinburgh Review," vol. i. 68; re-
views " Public Education," 121, 174,
178; article on Penny Postage, 378,
390; article on " Little Dorrit " and
the "Circumlocution Office," vol. ii.
48 ; article on Lord Canning, 354
Eldon, Earl of, vol. i. 212, 240, vol. ii.
Electrical Machine, vol. 1. 55, 81
Electricity, lectures on, vol. i. 55, 80,
134
Elgin and Kincardine, Earl of, vol.
ii. 308; "an excellent Postmaster-
General," 344 ; his account of
Lord Canning, 354; his character,
357, 358; letter to R. H., 359;
resignation, 361
Elgin, vol. i. 288
Ellenborough, Lord, vol. ii. 35
Emery, Mr., vol. i. 306
Emigrant ships, vol. i. 221
Empson, Professor, vol. i. 268
Enclosures, charge by, vol. i. 238, 282,
295
Envelopes, vol. i. 393, 418, 419
Estcott, Mr., vol. ii. 8
Esquires in low life, vol. ii. 81
Estlin, Mr., vol. ii. 29
Euclid, vol. i. II, 60
Eversley, Viscount, vol. ii. 91
Excursion trains, vol. ii. 21
" Exhibitions, " School, vol. i. 91,93,
113, 127, 170
Exhibition, Great (1851), vol. i. 26;
vol. ii. 259
Express trains, vol. ii. 21
" Facts AND Estimates," vol. i. 347,
534 , ..
Fagan, Mr., vol. 11. 154
Family council, vol. i. 191, 192, 262
Family fund, vol. i. 188-90.
Faraday, Professor, vol. i. 3, 402
Female labour, vol, ii. 403
Ferguson, James, vol. i. 12
Fielding, Henry, vol. i. 3
Fights regulated, vol. i. 118
Fire at Hazelwood, vol. i. 95, 151;
origin of, 158; question of in-
surance, 158
Fire, precautions agninst, at Post Office,
vol. ii. 268
Fitzgerald, Lord, vol. i. 460
Flood, walk through a, vol. i. 138
Forge, model of a, vol. i. 45
Forger, a, vol. i. 40
Forster, Mr. John, vol. i. 230, 525
Forster, Mr. Matthew, a steady friend,
vol. ii. 149, 388, 394; on the Sun-
day question, 157, 158; Mr. Parkes's
letter to him, 388
Foster, John, the essayist, vol. i. 141
Fourdrinier, vol. i. 224
France, revolution of 1789, vol. i.
19; peace with, 38, 134; Mrs.
Hill's uneasiness at being so near
to its coast, 133; postal revenue,
245; reduction of postage in, 341,
vol. ii. 93, 188, 252; Post Office
inspected by R. H. vol. i. 376 ; early
use of post-paid envelopes in, 377 ;
pillar letter-boxes, 417, vol. ii. 259;
treaty with, vol. i. 410, vol. ii. 6,
183, 214, 317 ; assistance during
Indian Mutiny, vol. ii. 293; gra-
tuitous conveyance of a mail, 350;
reduction in postage to France, 311 ;
proposed use of tubular conveyance
for mail, 338 ; universal delivery, 406
Frankland, Sir F., vol. ii. 312
Franklin, Benjamin, vol. i. 8, 12
Franks (Post Office) on newspapers,
vol. i. 240; abuses of, 240, 322, vol.
ii. 350; number of, vol. i. 321;
" Worth to some Mercantile Houses,"
355; abolished, 385, 388; official
franking, 355, 388, vol. ii. 351,
471 ; revived, vol ii. 351
Freshwater Bay, vol. i. 146
Frolich, Count, vol. i. 173
Frome, General, vol. i. 221
Gaisford, Dean, vol. i. 17
Gait, Mr., vol. ii. 283
Galton, Mr. Tertius, vol. i. 499
Galton, Captain, vol. ii. 236, 251
Galway line of mail-packets, vol. ii.
183
Gardiner, Mr., vol. i. 375
Garibaldi, vol. ii. 417
Garrick trained in careful habits, vol. i.
34; his house in the Adelphi, 223
Gas, streets lighted by, vol. i. 42, 160
Germany, vol. i. 253, vol. ii. 252, 259,
318, 484
Gibbon, Edward, "the tyranny of
lawyers," vol. i. 9; "independence,
that first earthly blessing," 67; "3
man designed to think as he pleased,
&c.," 213; his early training, 217
502
INDEX.
Gibson, Mr. Milner, vol. ii. 198
Gilchrist, Dr., vol. i. 174
Gladstone, Mr., budget of, 1854, vol.
i. 436 ; budget of 1853, vol. ii. 214;
R. H.'s- promotion, 215-25; Govern-
ment railway loans, 279, 280; Sa-
vings Banks, letter to Mr. Sikes,
332 ; newspaper ^ postage, 345-7 ;
foreign and colonial postage, 372;
support to R. H. and confidence in
him, 362, 376, 377, 379; R. H.'s
resignation, 378; R. H.'s high re-
gard for him, 379; pension and par-
liamentary grant to R. H., 388-91,
399; treasury minute, 391, 411;
R. H.'s letters to him, 384, 393,
399; his letters to R. H. 362, 400;
description of R. H.'s services and
plan, 411, 419.
Glasgow "family boxes," vol. i. 302;
testimonial to R. H., 442; R. H.'s
visit, vol. ii. 148; Bridewell, 171;
mails, 273, 337 ; library, 308 ;
pneumatic tubes, 340
Globe, The, vol. ii. 120
Godby, Mr., vol. ii. 191, 194
Gordon, Mr., vol. i. 395, 416
Gouger, Mr., vol. i. 216
Goulburn, Mr., vol. i. 350, 439, 446,
455, vol. ii. 5, 14, 33, 358; motion
against Penny Postage, vol. i. 351;
"talks nonsense," 436, 490; Chan-
cellor of the Exchequer, 441, 443;
suspends Mr. Baring's minute, 452;
appealed to by R. H., 454, 456-9,
463-5; does not answer R. H.'s
letters, 465 ; dismisses R. H.,
466-71; publishes garbled corres-
pondence, 482 ; condemns R. H. for
publishing the whole correspon-
dence, 485 ; excuses his own conduct,
488; answered by Mr. Baring, 489
Gould, Mr., vol. ii. 268
"Grace Dogger" packet, vol. ii. 312
Graham, Sir James, vol i. 473 ; has
Mazzini's letters opened ("Graham-
izing "), vol. ii. 28 ; packet-service
account, 238
Granville, first Earl, vol. i. 410;
second Earl, his speech on the par-
liamentary grant to R. H., vol. ii.
398, 399; present at his funeral,
431
Grasset, Mr., vol. ii. 93
Graves, Mr., vol. ii. 347
Gravesend, vol. i. 282
Gray, Dr., vol. ii. 29
Greeks at Hazelwood, vol. i. 171, 172
Green, Mr. J. R., vol. ii. 356
Greenock, vol. i. 260, 527, vol. ii. 148
Gregory, Mr., Evidence, before Railway
Commission, vol. ii. 283 ; report on
tubular conveyance, 337-9, 489
Grenfell, Mr. P., vol. ii. 17
Grey, Earl, vol. ii. 244
Grote, George, interest in Hazelwood
School, vol. i. 172, 173; a supporter
of penny postage, 263, 279
Guarantee, mutual, vol. ii. 307
Guards, mail, vol. i. 161, 453, vol.
ii. 89, 257
Guest, Dr., vol. i., 12, 55
Gunboat, French, vol. i. 38
Gunpowder, vol. i. 242
H
Habeas Corpus Act suspended, vol.
i. 22, 139; damned in ignorance,
144
Hagley, vol. i. 62, 97, 134
Hall, Captain Basil, vol. i. 173; De-
scribes Hazelwood in "Edinburgh
Review," 122; letter to R. H., sug-
gests gummed envelopes, 418
Hampden, John, vol. i. i
Hampden Club, vol. i. 139
Hamburg, treaty with, vol. i. 382
Hardinge, Viscount, vol. ii. 222
Hardwicke, Earl of, vol. ii. 213, 228,
229, 238, 358; Postmaster-General,
vol. ii. 203; a disciplinarian, 204,
207; "two kings in Brentford,"
205, 209; "intends to be Postmaster-
General," 206; dinner party, 207;
peculiar spelling, 210; patronage,
211; dislike of "Hill's book-post,"
245
Hare, Mr. Thomas, vol. i., 24, 223
Harmony, New, vol. i. 206
Harness, Colonel, vol. i. 452
Harrowby, Earl of, vol. ii. 149
Hatchard, Mr., vol. ii. 190
Hawes, Mr. (Sir Benjamin), vol. i. 483 ;
interest in Penny Postage, 288; a
member of the Ministry of 1846, vol.
ii. 37; induces R. H. to accept ap-
pointment, 41, 216, 461; R. H.'s
letter to, 43, 166, 437
Playter, Mr. (Sir William), secretary to
the Treasury— R. H. and he "get
on swimmingly," vol. ii. 114; the
Sunday question, 1 14, 117, 118, 121,
154; learns from R. H. the abuses
as to promotion, 184; forgets his
own regulations — R. H.'s letter to
him, 299; Post Office Mutual In-
surance, 305
Hazelwood. See School.
INDEX.
503
Head, Sir Francis, vol. ii. 192
Health of Post Office staff, vol. ii. 302
Henderson, Dr., vol. ii. 29
Hennessy, Mr., vol. ii. 398
Henslow, Professor, vol. ii. 145
Henson, Mr. G., vol. i. 305, 308, 309
Herald, Alorning, vol. i. 483, vol. ii.
115, 120, 123, 160
Hermit's Cave, vol. i. 169
Herries, Mr., vol. i. 435
Herries, Sir W., vol. ii. 218, 222-4
Herschel, Sir William, vol. i. 58, 497
Highgate, vol. i. 282
Hill, James, ** a substantial freeholder,"
vol. i. 2
Hill, John, tract on "A Penny Post"
(1659), vol. ii. 29
Hill, John, a volunteer against the
young Pretender, vol. i. 3, 6
Hill, Mr. Alfred ; writes an historical
sketch of the Post Office, vol. ii.
310
Hill, Mr. Arthur ; a young trader,
vol. i. 50 ; a young actor and
author, 77 ; injures his eyesight,
127; v-isits the Edge worths, 160; his
brother's successor in the school,
203; the Arthur Hill lifeboat, 203;
constant aid to his brother, preface,
234, 292, 487, vol. ii. 99, III,
116; his eighty-first birthday, 430
Hill, Mr. Edwin; a night alarm, vol.
i. 37 ; makes a model forge, 45 ; at the
assay office, 55; his courage, 154;
family arbitrator, 187; a partner in
the school, 187; joins Sir J. Le-
fevre's society, 210; helps in the
printing machine, 225 ; superinten-
dent of stamp machinery, 392, 405 ;
invents envelope-folding machine,
419; attestations to his services,
539 ; consulted by his brother, vol.
ii. 99
Hill, Mr. Frederic, vol. i. 169, 263,
vol. ii. 213; in his boyhood fond of
calculating, vol. i. 128; his great
services as an inspector of prisons,
215, and vol. ii. 171 ; consulted by
his brother, vol. ii. 99 ; consults Mr.
Cobden, 166; appointed assistant-
secretary to the Post Office, 176,
196; reforms the system of mail
packet contracts, 240, 369-73; ad-
justs the salaries of the rural post-
masters, 245 ; his views on patron-
age and promotion, 246; manages
the Money Order Department, 253,
463 ; his measure for early de-
liveries, 258 ; aids his brother in the
more difficult part of his duties,
265 ; his able and zealous assis-
tance, 266; originates the annual
reports, 267 ; remodels the central
office, 268 ; his evidence before the
Royal Commission on Railways, 283 ;
introduces contract work, 286; a
supporter of promotion by merit,
301 ; draws up a plan for life in-
surance, 305; tries to introduce the
contract system into the savings
banks, 364; his reward for faith-
ful services, 374; wishes to employ
female labour in the office, 403
Hill, Mr. Howard, his untimely death,
vol. i, 8, 14, 195, 203; his fine
character, 196
Hill, Mr. Matthew Davenport, vol. ii.
91, 465 ; life of him by his daughters,
vol. i. preface xiv. ; describes his
father, vol. i. 9, 19, and his mother,
30 ; account of the Birmingham
riots, 33; a night alarm, 37; a
young trader, 49 ; reforms his
father's school, 63, 87, 88; gives
lessons at another school, 64, 65 ;
advice on a point of law, 86; goes
to the bar, 87, 126; drills boys for
"exhibition day," 91; writes "Pub-
lic Education," 103; discussions with
his brother, 105, 106 ; lectures on
electricity, 134; defends Major Cart-
wright, 150; M.P. for Hull, 220,240;
introduces his brother to Mr. Parker,
243 ; talk with Lord King, 362 ;
letter on Mr. Baring's offer, 366, vol.
ii. 456; article in "Edinburgh Re-
view, "vol. i. 378, 390; assists his bro-
ther on his dismissal, 467, 469, 473,
477 — and in the Sunday agitation,
vol. ii. 116, 118; letter on his
brother's illness, 361 ; his brother's
letters to him, vol. i. 175, 179, 185,
191, 220, vol. ii. 417; letters to his
brother, vol. i. 176, 367, vol. ii. 417
Hill, Mr. Pearson, vol. ii. 176, 194,
417, 424; his account of his father's
printing press, vol. i. 226; appoint-
ment in the Post Office, vol. ii. 191 ;
improves the mail-bag apparatus,
237 ; invents a stamping machine,
331 ; his plan for the deliver^' of
circulars, 405, 490; his marriage, 426
Hill, .Sir Rowland ; birth, vol. i. i, 34;
ancestors, 1-7; parents, 8-33; com-
bines the strong qualities of each
parent, 31; early life at Horse-
hills, 35-46; intimacy with the Pear-
son family, 42; feeble health, 44;
makes a water-wheel, 44; a model
forge, 45 ; removes to Birmingham,
504
INDEX.
47; attends his father's school, 48;
a young trader, 49 ; buys Miss
Edgeworth's "Parent's Assistant,"
50 ; ambition, 50, 67, 87, 203 ;
builds a boat, 51 ; helps in house-
hold work, 51; feeling of respon-
sibility, 51, 52, 76, 129; shares in
his mother's troubles, 52; works a
ruling -machine, 53; turns book-
binder, 54; assists in teaching, 54;
works at the assay office, 55 ;
makes an electrical machine, 55 ;
love of astronomy, 57-9; habit of
criticism, 58, 499; studies mathe-
matics, 60 ; — navigation — architec-
ture — would have puzzled an exami-
ner, 61 ; learns his deficiencies, 62,
65; teaches at a neighbouring school,
65 ; forms literary and scientific
societies, 68-72; studies French, 73,
74; wins a prize for drawing, 74;
becomes a theatrical manager, ']'] ;
begins a school atlas, 79; makes
a planisphere, 82; a water-alarum,
"^T^ ; learns surveying, 85 ; makes a
map of the scene of a murder,
86; scheme of a large college, 87,
104, 179, 180; reforms his father's
school, %%', establishes punctuality,
89; enforces penalties incurred, 90;
keeps the accounts and pays off his
father's debts, 90; corrects Shakes-
peare, 91 ; rivals Zerah Colbourn, 92 ;
makes a trigonometrical survey, 94;
his audacity as a school -reformer,
102; his plans always worked, 103;
helps in writing "Public Education,"
103 ; his faith in his system shaken
in old age, 104; over-worked, 105;
describes his system, 107-22 ; a
stern schoolmaster, 124; plan for
controlling his temper ; his courage,
125; becomes his father's partner,
128, 186; plans Hazelwood School;
is his own architect, 128; and clerk
of the works, 129; love of long
walks, 131; sees a criminal trial,
132; love of feats, 133; sketches
Dover Castle, 133; lectures on elec-
tricity, 134; sees a steamboat, 135;
becomes sub-secretary to Deaf and
Dumb Institution, 136; visits Derby-
shire, 137; describes a Hampden
club, 139; visits Liverpool, 140;
his need of trips, 141 ; describes
his parents, 142 ; early rising ; sees
John Kemble, 143; hears a debate,
144; sketches Netley Abbey, 145;
sees Stonehenge, 146; experiments
on diet, 147; attends the New Hall
Hill meeting, 149 ; describes the fire
at Hazelwood, 151; saves a woman
from burning, 152; discusses the
question of fire insurance, 158;
visits Edgeworth-town, 160; climbs
down to the Hermit's Cave, 168;
publishes "Public Education," 170;
thinks the celebrity of Hazelwood
excessive, 174; over-worked, 1 75-7;
trip to Scotland, 175; Paris, 176;
his fortitude, 177; intends to open a
school near London, 1 80; Bruce Castle,
181 ; his marriage, 182 ; helps his bro-
thers, and is helped by them, 184,
191 ; holds property in common,
186; articles of partnership, 187 ;
family fund, 188 ; family council,
191; trained to reason, 194; his
early friends, 198; his youthful
iudgments, 199; gets rid of preju-
dices, 200; one of the founders
of the Society for the Diffusion of
Useful Knowledge, 201; the "Ver-
nier pendulum," 201 ; health
again breaks down, 202; writes
"Home Colonies," 202; gives up
school-keeping ; confidence in him-
self, 203 ; forms various schemes, 205 ;
visits Robert Owen, 206 ; scheme
for a social community, 207-14;
Sir J. Shaw-Lefevre and he form
a small society, 209; his friendship
with Mr. Roebuck, 214; few careers
open to him, 215; tour in France ;
describes his own character, 216;
joins the South Australian Associa-
tion, 217; works at abolishing the
stamp duty on newspapers, 217;
his "Letter on Pauper Education,"
218; becomes secretary to the South
Australian Commission, 220; turns
his mind towards postal reform, 223,
229; invents a printing-machine, 224;
offered a partnership by Mr. Clowes,
230; corrects error of Miss Mar-
tineau's, 239; devises a travelling
post office, 241; examines the ef-
fects of reduction of taxation, 243 ;
analyses postal accounts, 246 ; as-
certains cost of conveying a letter,
248; the conclusions at which he
arrives, 256; writes "Post Office
Reform," 262; lays it before Govern-
ment, 263, 266; publishes it, 267, 276;
examined before Commission of Post
Office Enquiry," 268; proposes use of
stamps, 270; appeals to the public,
275 ; present at a meeting of the
Common Council, 280; his caution
in statement, 286; parliamentary
INDEX.
505
committee granted, 287 ; writes
"Letters to Lord Lichfield;" mode
of composition, 292; examined be-
fore parliamentary committee, 295,
316, 325; regards low postage as no
tax, 311; assists in preparing com-
mittee's report, 331; examines rival
claims to the authorship of Penny
Postage, 332; learns that Penny
Postage is to be granted, 343;
writes "On the Collection of Pos-
tage by Means of Stamps," 345;
"Facts and Estimates," 347; pre-
sent at the di\-i5ion, 352 ; let-
ter to the Duke of Wellington,
354; in the "kitchen" of the
House of Commons, 356 ; interview
with Lord Melbourne, 357 ; present
in House of Lords, 360 ; described
by Miss Martineau, 361 ; testi-
monials, 363, 442; offered appoint-
ment in Treasury', 365 ; consults Mr.
M. D. Hill thereon, 366; accepts
appointment, 369; first visit to
the Post Office, 371 ; hours of work,
374; inspects the French Post Office,
376; prepares for introduction of
penny postage, 380; \-isits Mr.
Baring, 385; learns who "My
Lords " are, 386 ; first day of penny
postage, 390; difficulties with the
Stamp Office, 397; obliteration of
stamps, 399; resists needless ex-
penditure, 411; proposes to set up
pillar-boxes, 417; wins Mr. Barings
confidence, 422; detects errors in
accounts, 429; meets with constant
opposition at the Post Office ; over-
worked, 431; plan of rural distri-
bution, 433, 451; sets a high value
on statistics, 434; consulted about
a twopenny rate, 435; applies for
office of secretary to the Post Office,
437; alarmed by the change of
ministry, 439 ; under Mr. Goulburn,
443 ; thwarted in his work, 444-7 ;
investigates railway charges, 452;
Lord Lowther's hostility, 459; dis-
missal impending, 462 ; his mother's
death, 465; notice of dismissal,
466 ; correspondence with Sir Robert
Peel, 469; question of publishing
correspondence with Treasury, 473 ;
offer of help from " the men of the
League," 477; cuts down personal
expenditure, 480; interview with
Mr. Stephen, 481 ; official publi-
cation of garbled correspondence,
482 ; petitions Parliament, 483 ;
publishes all the correspondence,
484; select committee moved for,
487 ; committee granted, 492 ; letter
to Sir G. Clerk, 493; publishes
"State and Prospects of Penny
Postage," vol. ii. I, 14; examined
before the committee, i-io; director
and then chairman of the Brighton
Railway Company, 16; resigns,
23 ; offered appointment on the
South-Westem Railway, 24; re-
ceives the national testimonial, 29 ;
takes the longest holiday he had
ever known, 38 ; offered appoint-
ment as secretary to the Postmaster-
General, 39 ; letter to Mr. Hawes,
43 ; accepts the appointment, 45 ;
enters upon office, 47 ; encounters
obstructions, 49; snowed-up, 52;
speech at Liverpool, 53 ; undertakes
Money Order Department, 56; \dsits
Bristol, 57 ; assists at the Treasur}-,
59; vexations tell upon his health,
60; encounters unpopularity in the
office, 63 ; proposes a book post ;
also a system of promotion, 65 ;
proposes railway legislation, 66 ;
reforms Money Order Office, 70,
178; resists an offensive minute,
73; a special constable, 84; estal>
lishes book post, Sy ; claims pro-
motion, 95-106; reduces Sunday
labour, 108; his measure for
transmission of "forward letters,"
no; receives deputation from
Lord's Day Society, 113; attacked
by Sabbatarians; treachery in the
Post Office, 115; objects to the use
of compulsion, 120; slandered by
Lord's Day Society, 129; complete
success of his measure, 135; device
for railway sorting, 137; establishes
meeting of surveyors, 140; reports
on demand for total abolition of
Sunday labour, 145; visits Glas-
gow and Greenock, 148 ; defended
by the Times, 151; Lord Ashley's
motion, 155; health again failing,
163; claims promotion, 164; con-
sults Mr. Cobden and Mr. Hume,
166; interview with Sir C. Wood,
169; asks for appointment of Mr. F.
Hill as assistant-secretar}', 170; his
father's death, 176; his limited
staff of clerks, 177; proposes a
commission for revising salaries,
184; manages the Railway Depart-
ment, 193; seeks Mr. Cobden's aid;
visits towns in West Riding, 194;
claims promotion, 196; consults his
friends in Parliament, 198; "a
5o6
INDEX.
mysterious allusion in Mr. Cobden's
letter," 199; Lord Hardwicke Post-
master-General, 203 ; Court-dress,
207 ; discussion with Lord Hard-
wicke, 209 ; does not expose his
lordship's spelling, 210 ; Tory
ministry thrown out, 211 ; Lord
Canning Postmaster-General, 213;
letter to Lord Canning, 215; pro-
motion or resignation, 217 ; dan-
gerous state of health, 219 ; meets
Mr. Gladstone, 222; sole secretary,
224; proposes railway legislation,
227 ; accelerates northern mails,
231; replies to attacks, 235; his
minute on the true revenue of the
Post Office, 238 ; reduces Colonial
postage, 241 ; his evidence before
the Commission for Revising Salaries,
246 ; upholds promotion by merit ;
dislikes competitive examinations,
249 ; purchase of telegraphs, 25 1 ;
accelerates deliveries in London
district, 258, 272 ; arranges secre-
tarial duties, 264 ; establishes con-
ference of secretary and assistant-
secretaries, 265 ; gives more power
to the heads of departments, 266;
opposes the Board of Works, 269 ;
divides London into districts, 270;
accelerates mails, 273 ; need of
railway legislation, 276 ; proposes
Government loans to railway com-
panies, 278 ; a member of the Royal
Commission on Railways, 283 ; in
favour of contract work, 286;
opposed to Panama route, 290 ;
doubles the mail to India, 292 ;
arranges scale of salaries, 296;
upholds promotion by merit, 298;
supports a system of life insurance
in the office, 304 ; lectures on the
eclipse of 1858, 308; encounters dis-
content in the office, 321 ; threatened
with assassination, 327 ; approves of
Mr.Sikes's scheme of savings banks,
332 ; and of the volunteer corps,
334 ; attempts compulsory prepay-
ment, 335 ; has for the first time to
retrace a step, 336 ; his plan of
tubular conveyance, 336; describes
the lost labour of inventors, 339;
controversy with Mr. R. Stephenson,
341 ; opposes the newspaper pro-
prietors, 342 ; attacked by the Times,
344 ; his plan for the delivery of
newspapers, 347 ; condemns official
franking, 351 ; his account of the
Postmasters-General from 1853-60,
353 ; his difficulty of composition.
355 ; his work limited to four days
a week, 358; F.R.S., K.C.B., 359;
peace in the office ; dangerous
illness, 360; has not the confidence
of Lord Stanley of Alderley, 361 ;
receives Mr. Gladstone's support,
362 ; censures the management of
the Post Office Savings Banks, 365 ;
wishes to establish parcels post, 368 ;
reforms the packet service, 369 ;
upholds promotion by merit ; ap-
peals to the Treasury, 376 ; inter-
views with Lord Palmerston, 377 ;
resigns, 379 ; his character described
by Sir F. Baring, 388 ; receives copy
of Treasury Minute, 390; asserts his
claim to the sole authorship of
Penny Postage, 393 ; receives a
grant from Parliament, 399 ; made
D.C.L., receives presents from Liver-
pool and Longton, and the Albert
Gold Medal, 400; looks upon him-
self as happy among reformers ;
considers future postal reforms,
401; his character, 41 1-5; attends
the Political Economy Club, 416;
meets Garibaldi, 417; grieved by
the state of the Post Office, 418;
describes the state of his health,
419; suffers from the Metropolitan
Asylums Board, 421 ; regularity of
his household, 422 ; resources of
his old age, 423; thoughtfulness for
others, 424 ; death thins his family,
425 ; his son's marriage, 426 ; not
forgotten of men, 427 ; receives the
freedom of the City, 428; death,
429 ; Westminster Abbey, 430
Hill, Sir Rowland : letters to Sir
G. B. Airy, vol. i. 506 ; Duke of
Arg)dl, vol. ii. 280, 330; Mr. E.
Baines, vol. ii. 332; Sir F. Baring,
vol. i. 440, 542, vol. ii. 85 ; a bro-
ther, vol. i. 206, 211 ; Lord Canning,
vol. ii. 225, 460, 478 ; Mrs. F. Clark,
vol. ii. 335 ; Lord Clanricarde, vol. ii.
437. 443. 453 5 Sir G. Clerk (a draft
letter) vol. i. 493 ; Council of the
Royal Astronomical Society, vol. i.
515; Mr. Gladstone, vol. ii. 384,
393, 399; Mr. Goulburn, vol. i. 464;
Sir B. Hawes, vol. ii. 43 ; Sir W.
Hayter, vol. ii. 299; Lady Hill,
vol. i. 201, 230; Mr. M. D. Hill,
vol. i. 175, 179, 185, 191, 220, vol. ii.
417; "Journal of the Society of
Arts," vol. i. 525; Lords of the
Treasury, vol. ii. 379, 492; Colonel
Maberly, vol. i. 445; Sir R. Peel,
vol. i. 471 ; Mr. Schuster, vol. ii. 285;
INDEX.
507
Lord Stanley of Alderley, vol. ii. 3S5 ;
Admiral Smyth, vol. i. 500; Mr. War-
burton, vol. ii, 457; Duke of Wel-
lington, vol. i. 354; Sir C. Wood,
vol. ii. 168
Letters to him from Sir G. B. Airy,
vol. i. 507, 509 ; Duke of Argyll,
vol. ii. 356; Lord Ashburton, vol. i.
362 ; Sir F. Baring, vol. i. 369, 439,
475, vol. ii. 86; a brother, vol. i.
184; Lord Canning, vol. ii. 218; Lord
Clanricarde, vol. ii. 40, 102, 445 ;
Mr. Cobden, vol. i. 382, 477, 478,
vol. ii. 31, 194, 198; Miss Edge-
worth, vol. i. 421 ; Lord Elgin, vol. ii.
359; Mr. Gladstone, vol. ii. 362, 400;
Mr. Goulburn, vol. i. 466; Captain
Basil Hall, vol. i. 418 ; Lord Hard-
wicke, vol. ii. 207; Mr. T. W. Hill,
vol. i. 173, 185, 213; Mr. M. D. Hill,
vol. i. 176, 366, vol. ii. 417; Thomas
Hood, vol. i. 479 ; Mr. Hume, vol. ii.
170; MissMartineau, vol ii. 14; Mr.
Mofifatt, vol. i. 467; Sir R. Peel,
vol. i. 469 ; Sir A. G. Spearman,
vol. i. 228; Rev. Sydney Smith,
vol. ii. 14; Lord Stanley of Alderley,
vol. ii. 384 ; a sub-sorter, vol. ii.
455; Colonel Torrens, vol. i. 223;
Sir C. E. Trevelyan, vol. ii. 301 ;
Mr. Warburton, vol. i. 343, 344,
vol. ii. 38
I [ill, Lady, childhood, vol. i. 43 ;
marriage, 182 ; devotion to her
Imsband, 183 ; hears from her hus-
band about his Vernier pendulum,
201, and his printing press, 230 ;
congratulated by Mr. Wallace, 360 ;
conversation with Sir F. Baring, 441 ;
assists her husband in reducing his
expenditure, 480 ; her twenty-second
wedding-day, vol. ii. 115; her hus-
band's amanuensis, 327 ; proposed
pension to her, 390 ; address to the
Queen, 394; meets Garibaldi, 417;
her husband's death, 429
Hill, Thomas Wright (Rowland Hill's
father), hurt in the Birmingham
riots, vol. i. 2, 34 ; unusual charac-
ter, 7 ; relish of life, 8, 25 ; wish
to be a lawyer, 9 ; knowledge of
the Bible, 10; an astronomer, 1 1,
57, 498; under Priestley, ii ; lec-
tures on natural philosophy, 12, 55 ;
on the formation of letter-sounds,
12 ; short-hand, 13 ; matchless
benevolence, 13 ; character as a
schoolmaster, 14- 19, 62 ; a mathema-
tician, 15, vol. ii. 177 ; love of theo-
ries, vol. i. 18; admirable as a father.
19, 55, 59; a staunch Liberal, 19;
a student of Adam Smith, 23 ;
scheme for representing minorities,
24, 69 ; imperfect side, 24 ; death,
25, vol. ii. 176 ; marriage, vol. i. 32 ;
children, 34 ; opens a school, 47 ;
money difficulties, 52, 90 ; buys a
horse, 64 ; not jealous of his sons,
88 ; described by his son, 142 ;
chairman of Attwood's Committee,
150; recommends spirit of co-ope-
ration, 185 ; consolation in his
children, 197 ; discusses postal
matters, 237, 241, 275 ; present at
presentation of national testimonial,
vol. ii. 32 ; remark on the first cen-
sus, 260 ; letters to one of his sons,
vol. i. 13, 24; his brother-in-law, 52 ;
Mr. M. D. Hill, 20, 105, 127, 172,
177 ; Sir Rowland Hill, 185, 213
Hill, Sarah (Rowland Hill's mother),
girlhood, 7 ; character, 27 ; moves
her husband to turn schoolmaster,
30, 47 ; economy, 30, 34, 52 ; mar-
riage, 32; a "notable" woman, 43;
described by her son, 142 ; death,
465
Hill Top. See School.
Hillska Skola, vol. i. 173
Hinks, Rev. W., vol. ii. 30
Hinde, Mr., vol. i. 465
Hodgson, Mr. Joseph, attends R. H.
in times of illness, vol. i. 177, vol.
ii. 163, 219-21, 458
Hoffay, Mr., vol. ii. 221
Hogarth, William, vol. i. 39
Holgate, Mr., vol. i., 324
Holyhead, vol. ii. 275
Home Colonies, vol. i. 202
Honduras, vol. ii. 370
Hong-Kong Post Office, vol. ii. 257
Hood, Thomas, vol. i. 479
Horsehills, vol. i. 35, 45
Horsfall, Mr., vol. i. 429
"Household Words," vol. ii. 48, 192,
253
Howard, John, vol. i. 4, 141, 196
Huish, Captain, vol. ii. 231, 232, 274
Hull, vol. i. 150
Hume, Mr. Joseph, vol. i. 171, 173,
34i> 357j vol. ii. 225; visits Hazel-
wood, vol. i. 174; a supporter of
postal reform, 263, 288, 342, 350,
vol. ii. 38; consulted by R. H., vol.
ii. 166, 167, 174, 198, 199; letter to
R. IL, vol. ii. 170
Hunt, Leigh, vol. i. 276
Huskisson, Mr., vol. i. 198, 242
Hutchinson, Mr., vol. ii. 279, 281
Hutt, Sir W., vol. i. 220, 482
5o8
INDEX.
Income-Tax Commissioners, vol. ii. 30
India, postal reform in, vol. ii. 187,
212, 317; postage to, 242; book-
post to, 245 ; mutiny,_ 292, 354, 478
Inglis, Sir Robert, vol. i. 355
Inventors, not men who merely make
lucky hits, vol. ii. 339; described by
Lord Brougham, 398 ; their common
lot, 401
Ireland in 1821, vol. i. 160, 161 ; let-
ters to (before 1840), 297 ; Sunday
labour, vol. ii. 112, 154; mails to,
274> 338, 340; life insurance, 307;
debts ow^ing by postmasters, 313 ;
early history of Post Office, 352
Isle of Wight, vol. i. 146, 168
Jackson, Mr., vol. ii. 70, 77, 179
Jefferson, ex-President, vol. i. 174
Jeffrey, Lord, reviews " Public Educa-
tion," vol. i. 178
"Jerusalem Coffee-house," vol. i. 303
Johnson, Dr., knew how to bind a
book, vol. i. 54 ; reads aloud the
"Vanity of Human Wishes," 106;
receives a packet from Lisbon, 276 ;
rendering of a passage in IMilton,
vol. ii. 225 ; quotes Bentley, 235 ;
to be read on the banks of the
Wolga, 427
Johnson, Mr., vol. ii. 49, 74
Johnstone, Dr., vol. i. 64
Jones-Loyd, Mr. (Lord Overstone),
evidence before committee (1838),
vol. i. 310, 312; consulted by R. H.,
vol. ii. 43, 56, 216, 461
JuUien, M., vol. i. 174
K
Kater, Captain, vol. i. 95, 499
Kean, Edmund, vol. i. 135
Keble, Mr., vol. i. 194
Kemble, John, vol. i. 143
Kennedy, Dr., vol. i. 55
Keswick, vol. i. 339
Kidderminster, vol. i. 150; I^' H's.
birth-place, I, 2, 34; his statue to
be set up there, vol. ii. 428
King, Lord, vol. i. 362
Kingston-on-Thames, vol. ii. 14I
Kington, vol. ii. 277
Knight, Mr. Charles, suggests stamped
covers for newspapers, vol. i. 218,
265, 270, 377
Knowles, Sheridan, vol. i. 2CX)
Labouchere, Mr. (Lord Taunton),
vol. i. 267, 268, vol. ii. 160
Land's End to John O'Groat's, vol. ii.
278
Laplace, vol. i. 59, 506
Lardner, Dr., vol. i. 173, 312, 322
Larpent, Sir George, vol. ii. 30
Lawrence, Mr. William, vol. i. 431
Lawrence, ISIr. (of the Post Office),
vol. i. 303
Lea, William, vol. i. 6
Lea, Bailie, vol. i. 7, 31, vol. ii. 148
Ledingham, Mr., vol. i. 374, 404, 448
Lee, Mr. James, vol. ii. 92
Leeds, vol. ii. 109, 194
Leeds Mercury, vol. ii. 150
Lees, Sir Edward, vol. i. 318
Leicester, vol. i. 366
Letters, postage rate before Penny
Postage, vol. i. 238, 239, 247, 252,
276, 277, 281, 282, 295-7, 339, 381,
vol. ii. 380, 396 ; charges by enclo-
sures, vol. i. 238, 282, 295 ; effects
of high rates on the poor, 239, 305-9,
342; taxing, 247, 283, 372; deli-
veries few and slow, 269, 281 ; in
large districts no deliveries, 253, 324,
451, vol. ii. 381 ; illegal conveyance,
vol. i, 238, 254, 300-4 ; number
as stated by government, 279, 290,
298, 299; as stated by R. H., 298,
299 ; average weight of London
mail, 319, 339; R. II. 's reforms;
proposed sorting in coaches, vol. i.
241 ; actual cost of conveyance, 249,
280, vol. ii. 242, 493 ; cost of dis-
tributing, vol. i. 248, 354 ; uniform
rate, 250, 312 ; primary and second-
ary distribution, 251, vol. ii. 406;
rates suggested, vol. i. 251, 264, 269,
284, vol. ii. 404; charges by weight,
vol. i. 264, 318, 376, 386; low
postage no tax, 311; prepayment,
250. 314, 378, vol. ii. 180, 258,
335; uniform fourpenny rate, vol. i.
381, 384; penny rate begins, 390;
number of letters after 1839, 395,
418, 435, 463, vol. ii. 86, 188, 190,
214, 259, 260, 314, 350, 382, 397 ;
registration, vol. i. 410, 455-9, vol. ii.
7. 315. 367, 381 ; thefts, vol. i. 283,
410, 411, 455, vol. ii. 190, 315, 368 ;
forward letters, vol. i. 457, vol. ii.
1 10 ; free delivery, vol. i. 252, vol. ii.
270, 381 ; returned letters, vol. ii.
314; increase of correspondence to
distant places, vol. ii. 241, 371 ; effect
of school boards on letter writing,
INDEX.
509
418. See also Penny Postage and
Post Office.
Letter-Boxes (hall door), vol. ii. 90.
See Pillar Letter-Boxes.
I^etter carriers, union of two corps of,
vol. i. 258, 373, 375, vol. ii. 100, 103,
247, 271 ; improved condition of,
190, 345, 381 ; life insurance and
burial fund, 304-7 ; discontents, 321 ;
eligibility of their position, 309, 324 ;
Christmas boxes, 325, 328; mutinous
meeting, 326
Lewins, Mr. W. vol. ii. 367
Lewis, Sir G. C, passage in "Notes
and Queries," vol. i. 239; commis-
sion of inquiry into Sunday labour,
vol. ii. 160 ; mail service to Kington,
277 ; R. H.'s device of government
railway loans, 279-81 ; Post Office
insurance fund, 305
Lewis, Dr. vol. ii. 303
Libraries, Post Office, vol. ii. 308
Lichfield, vol. i. 138, vol. ii. 191
Lichfield, Earl of, Postmaster-General ;
his Post Office Consolidation Act,
vol. i. 281 ; opposed to penny postage,
279, 288, 293, 314, 325.. 351. 427,
vol. ii. 3 ; goes into a passion over il,
vol. i. 359 ; R. H.'s letters to, 292, 293
Life insurance of Post Office staff,
vol. ii. 304-7
Lines, Mr., vol. i. 74, 391
Liverpool, R. H.'s first visit, vol. i.
140; newspapers in 1834, 218; tes-
timonials, 442, vol. ii. 400 ; speech
at a public dinner, vol. ii. 53 ; com-
mittee of the town council, 54 ;
district system, 272 ; mutual gua-
rantee, 307 ; pneumatic tubes, 340
Lloyd, Mr. James, vol. ii. 387
Loans to railway companies. See Rail-
ways.
Locke, Mr., vol. ii. 159, 281
London, R. H.'s early visits, vol. i.
58, 134-6, 145, 200; removal to,
180-2, 200 ; daily newspapers, 218 ;
deliveries, 269, 282, vol. ii. 34, 258,
272 ; petition for Penny Postage,
vol. i. 280, 289; number of Post
Offices, 376, vol. ii. 314; amount of
correspondence, vol. ii. 94, 270 ;
Sunday agitation, 1 18; grant of its
Freedom, 428 ; represented by its
chief magistrate in Westminster
Abbey, 430. See also Post Office.
Londonderry, Marquis of, vol. ii. 91
Longton, vol. ii. 400
Lord's Day Society, foolish deputa-
tion from, vol, ii. 113 ; its course of
slandering, 129, 136, 154, 155; a
proof of conscious weakness, 149 ;
Professor Henslow's reply to, 145
Lord Mayor's English, vol. i. 144
Lords of the Treasury, vol. i. 386
Lowe, Mr. (Viscount Sherbrooke),
vol. ii. 280, 347.
Lowther, Viscount (Earl of Lonsdale),
vol. i. 436, 439, 448, 462, 465, 492,
vol. ii. 61 ; member of committee
(1838), vol. i. 287; votes against
. Penny Postage, 327 ; Postmaster
General, his cold and suspicious man-
ner, 444, 458; his ignorance, 453,
vol. ii. 10 ; plan of registration, vol. i.
455» 456, 459. 476; his pride
offended, 459, 476 ; claims to the
origination of Penny Postage, 488
Lyons, vol. ii. 311
M.
Maberly, Lieut. -Colonel, vol. i. 374,
386, 424, 426, 428, 430, 444, 455,
487, 491, vol. ii. 48, 49, 55, 56, 58,
63, 64, 65, 71, TZ, 75, 84, 89, 113,
120, 121, 122, 129, 177, 185,
201 ; examined before parliamentary
committee of 1838, vol. i. 300,
302, 313, 314, 316, 323; vol. ii.
10 ; his opinion of Penny Postage,
vol. i. 326, vol. ii. 10 ; examined
before Committee of Enquiry, 1843,
vol. ii. I, 3, 5, 7, 10 ; question
of his retirement, vol. i. 362, 427,
437, vol. ii. 41, 43, 74, 96, 98, 99,
itJ3-5. 165-9, 194-200, 206, 209,
210, 215, 218, 219, 221, 437, 445,
457,461 ; appointed to the Board
of Audit, 224 ; his selection of heads
of departments, 266
Macaulay, Lord, vol. i. 333, vol. ii.
151 ; a man of "imperfect sym-
pathies," vol. i. 199 ; an error in
his history, 500 ; R. H. sends him a
document about Titus Oates, vol. ii.
261; "defiance of Post Office re-
gulations," 315 ; funeral, 431, 432
Madeira, vol. ii. 318
Magistrate, School, vol. i. no
Magna Charta, vol. i. 145
Mails. See Railways.
Mail-bag apparatus, vol. ii. 237
Malmesbury, Earl of, vol. ii. 149
Maltby, Dr. vol. i. 173
Malthus, Mr., vol. i. 173, 188
Manchester in 1821, vol. i. 160 ; Cham-
ber of Commerce, 301, 307 ; postage
to Lyons, vol. ii. 311 ; pneumatic
tubes, 340 ; correspondence equal
that of Russia, 350
510
INDEX.
Arap-making, vol. i. 79, 86
Marcet, Mrs., vol. i. 501
Margate, vol. i. 133-5
Marks, School, vol. i. 107
Marlborough, Duke of, vol. i. 38, vol.
ii- 356
Marseilles, vol. ii. 294
Martineau, Miss, error in her History
of England, vol. i. 239 ; passage in
her Autobiography about Sydney
Smith and Lord ^Nlonteagle, 361 ;
describes R. H., 361, 390; letter to
R. H., vol. ii. 14
Massey, Mr., vol. ii. 395
Matthews, Mr. William, vol. i. "j:^, 89
Maury, Mr., vol. i. 303 _
May, Sir Erskine, vol. ii. 91
Mayer, Mr., vol. i. 442
Mazzini, vol. ii. 28
McCulloch, Mr., voL i. 245, 338
Mediterranean, vol. i. 281
Melbourne, Viscount, vol. i. 344, 416,
438 ; receives deputation, 341 ;
adopts Penny Postage, 343, 346 ;
R. H's interview with, 357; on
"moral-force men," 358; moves
second reading of Penny Postage
Bill, 359
Menai Straits, vol. i. 297, 381
Mercantile committee. See Committee.
Messengers, Post Office, vol. i. 425
Metropolitan Asylums Board, vol. ii.
421
Miles, Mr. Pliny, vol. ii. 319
"Milford, vol. i. 297
Mill, James, vol. i. 180
Millington's Hospital, vol. i. 4
Milton, John, quotation from his " De-
fensio Secunda," vol. ii. 225 ; " Para-
dise Lost " read by R. H., 423
Minorities, representation of, vol. i.
24, 69, 223
Mitford, Miss, vol. ii. 319
Moffatt, Mr., vol. i. 277, 436, vol. ii.
225 ; supporter of Penny Postage,
vol. i. 294, 342, 469, vol. ii. 389 ;
corresponds with Duke of Wellington,
vol. i. 353; letter to R. H., 467;
consulted by R. H., vol. ii. 170,
198, 200; R. H.'s resignation of
office, 384, 388, 389, 394
^loney Order Office, similar institu-
tion in France, vol. i. 376; early
State of English Office, vol. i. 377,
411, 454, vol. ii. 254, 398; re-
duction of charges, vol. i. 411, vol. ii.
316 ; increase in business, vol. i.
411, vol. ii. 254, 286; mismanage-
ment of, vol. i. 454, vol. ii. 70, 77,
439; frauds, vol. i. 454, vol. ii. 61,
76, 80 ; economies and improvements
in, vol. ii. 56, 71, 76-8, 178, 216,
257, 286, 381, 399, 439, 458, 463;
losses and profits, 78, 179, 257, 286 ;
Sunday business, 108 ; clerks classi-
fied, 179; salaries, 245; amount
yearly transmitted, 286, 383, 397 ;
contract work, 286 ; extended to
colonies, 316 ; foreign countries, 404 ;
described in " Household Words,"
253
Monopoly, Post Office, vol. i. 238, 246,
vol. ii. 405
Monsell, Mr. (Lord Emly), vol, ii. 284
Monsoons, premature setting in of the,
vol. i. 168
Montagu, Mr. Basil, vol. i. 43
Monteagle, Lord. See Rice.
Montrose, Duke of, vol. ii. 373, 374, 404
JSIorning Chronicle, vol. ii. 120, 122
]\lo7-ning Post, vol. i. 449, vol. ii. 76,
116
Mortleman, Mr., vol. ii. 349
Mudge, Colonel, vol. i. 94, 96
Mulready envelope, vol. i. 393, 419
Murchison, Sir Roderick, vol. ii. 359
N.
Napier, Messrs., vol. ii. 148
Neate, Mr., vol. ii. 398
Netley Abbey, vol. i. 145
New South Wales, vol. ii, 290, 481
New York, vol, i, 206, 303, vol, ii. 93,
New Zealand, vol. ii. 290, 480
Newcastle, vol. i, 452, 465, vol, ii, 340
Newspapers, stamp duty on, vol, i.
217, 226-30, 524, vol. ii. 238, 343,
466-73 ; reduced, vol. i. 218 ;
number of in 1834, 218 ; made to
serve for letters, vol. i. 240 ; privi-
lege of late posting, vol. ii. 62 ;
acceleration of news, 294 ; tubular
conveyance, 338 ; claims for lower
postal rate, 342-9; R. H.'s plan
for their distribution, 347, 4S4-91 ;
number sent by post, 382
Newman, Cardinal, vol. i. 194
Nicholson, Mr., vol, ii, 251
"North and South American Coftee-
Plouse," vol. i. 303
" Notes and Queries," vol. i. 239
Northcote, Sir Stafford, vol. ii. 334 ;
commissioner on Post Office salaries,
vol. ii, 221 ; commissioner on packet
service, 239
Nottingham Shoemakers' Society, vol, i.
308
Numbering of streets, vol. ii. 311
INDEX.
511
O.
Gates, Titus, his slanders paralleled,
vol. ii. 117 ; pensioned, 261
Ocean Penny Postage, vol. ii. 241, 319,
371
O'Connell, Daniel, vol. i. 27S ; on the
deputation to Lord Melbourne, 342
O'Connell, Mr. M. J., vol. i. 287, 327
Oliphant, Mrs., vol. i. 500
Orthography, vol. ii. 418
Ostend and Dover mail packet, vol. ii.
349
Overstone, Lord. See Jones-Loyd.
Owen, Robert, interested in Hazelwood,
vol. i. 173 ; R. H.'s visit to him at
New Lanark, 175, 206 ; description of
New Harmony, 206 ; his plan, 206,
210, 214
Oxford, University of, vol. ii. 400, 422
Oxford, vol. ii. 181
P.
Pacific Ocean, vol. ii. 291
Packet service. Admiralty versus Post
Office, vol. ii. 5, 183, 238, 288, 369-75,
402, 466-73. See also Post Office
and Commission.
Page, Mr. Edward, vol. ii. 283, 341
Palmer, John, his postal reforms, vol. i.
237, 257, 2S9 ; defrauded by govern-
ment, vol. ii. 9 ; Surveyor General, 40
Palmer, Mr., vol. i. 426
Palmerston, Viscount, vol. ii. 399 ;
letter to Lord Elgin, 359; R. H.'s
interviews with, 377 ; notice in
House of Commons on a pension
to Lady Hill, 390, 394 ; deputation
to him, 395 ; brings up message
from the Queen, 395 ; speech in
House, 395-8
Panama route, vol. ii. 290, 481
Parcels Post, vol. ii. 65, 336, 369, 403
Paris, R. PL's visits to, vol. i. 176,
376 ; number of post offices in 1839,
376
Parker, Mr. (^LP. for Sheffield), vol. i.
243, 2S7, 327, 344; secretary to the
Treasury, vol. ii. 38, 59, 98
"Parker Society," vol. i. 462
Parkes, Mr. Joseph, vol, ii. 3S8, 394
Parnell, Sir H., vol. i. 245
Parr, Dr., vol. i. 172
Parris, Dr., vol. i. 504
Parsons, Mr. J. M., vol. ii. 16
Parsons, Mr., vol. i. 401
Partnership, articles of, vol. i. 187
Patronage, vol. ii. 61, 184, 191, 211,
247-50, 287, 299, 364, 403, 405
Patten, Mr.\Vilson (LordWinmarleigh),
vol. ii. 388, 389
Pattern post, vol. ii. 368
Pauper education, vol. i. 218
Peacock, Mr., vol. i. 302, 325, vol. ii.
327
Pearson, Mr. Joseph, vol. i. 42, 279
Peel, Sir Robert, vol. i. 289, 343, 436,
445».473> 482, vol. ii. 14, 23; gives
qualified support to Penny Postage,
350, 351 ; opposes immediate adop-
tion, 351, 355; supports abolition
of franking, 355 ; does not intend
to advance penny rate, 449 ; mis-
states postal revenue, 449, 460,
485, vol. ii. 5 ; R. H. appeals to
him, vol. i. 469, vol. ii. 36 ; his
reply, vol. i. 469; R. H.'s rejoin-
der, 471 ; speech on motion for com-
mittee of enquiry-, 491 ; subscribes
to R. H.'s testimonial, vol. ii. 32, 36 ;
resigns, 37; the "Peelites" com-
pensate R. H. for his injustice, 226 ;
squanders force, 412
Penalties, enforcement of, vol. i. 90,
vol ii. 19
Peninsular and Oriental Company,
vol. ii. 292, 293
Penny postage ; claimants to invention
of, vol. i. 332, vol. ii. 51, 392-4, 493:
accepted by government, vol. i.
343-5 ; obstacles to its full success,
347 ; included in the budget, 348-53 ;
Bill passes the House of Commons,
355-6 ; the House of Lords, 359-60 ;
plans for collecting, 381, 3S7 ; to
begin on January loth, 1840, 3S6 ;
first day of, 390 ; question of
twopenny rate, 435, 436 ; last attack
on, vol. ii. 350 ; results of, 380,
438 ; ocean Penny Postage, 241.
See also Letters and Post Office.
Perkins, Messrs. vol. i. 402, 407
Perpetual motion, vol. i. 45
Persian Ambassador, vol. i. 172
Petitions in favour of Penny Postage,
vol. i. 280, 288, 289, 307, 339, 349,
356; R. H.'s petition, 483; mer-
cantile committee's, 484
Phillips, Professor John, vol. i. 503
Phillips, Professor Richard, vol. i.
400-2
Pickford, Messrs., vol. ii. 3
Pillar letter-boxes, first used in France,
one set up at Allahabad, vol. i. 417 ;
R. H. introduces them into England.
417, vol. ii. 259 ; number of, 314
512
INDEX.
Piron, M., vol. i. 341, 377, vol. ii. 94,
188, 225
Pitt, William, vol. i. 19, 200
Place, Mr. Francis, vol. i. 277
Playfair, Dr. Lyon, vol. i. 2io
Plymouth, vol. ii. 129, 133
Political economy, discussions on,
vol. i. 23, 198
Political Economy Club, vol. ii. 416
Polk, President, vol. ii. 93
Polytechnic Institution, vol. i. 426
Porter, Mr., vol. ii. 187
Portugal, its gross postal revenue,
vol. ii. 252 ; its slowness to reform,
Post cards, vol. ii. 382
"Post Circular," vol. i. 339
Postmaster-General, office should be
permanent, vol. ii. 404
Postmasters, emoluments ot, vol. i.
433, vol. ii. 245 ; should be empowered
to appoint their clerks, 247 ; ap-
pointment of, 248, 299, 405 ; in
arrear with accounts, vol. i. 454, vol.
ii- 313
Postage. See Letters.
Post Office Consolidation Act, vol. i.
281 ; number of offices, 376, vol. ii.
313, 314 ; London district offices,
vol. i. 258, 269, 376, vol. ii. 62,
100, 258, 271, 381 ; rural offices,
vol. i. 430, 433, 451, 486, vol. ii.
182, 260, 381 ; "a vast machine,"
vol. ii. 53, 233, 271 ; errors in
accounts, vol. i. 249, 298, 429-30,
448, 449, 475, 490, vol. ii. 5, 50, 78,
2)7, 186, 187 ; errors as regards
packet-service accounts, vol. i. 449,
460, 485, vol. ii. 4, 185, 238, 402 ;
audit, vol. i. 454, vol. ii. 186, 313 ;
statistics, vol. i. 414, 434, vol. ii. 55,
65; chief office, vol. ii. 216, 268-70;
widows' and orphans' fund, 306 ; mu-
tual guarantee, 307 ; libraries, 308 ;
volunteer corps, 334 ; revenue (before
1839), vol. i. 244, 256, 283, 286, 534,
vol. ii. 382; (after 1839), vol. i. 416,
432, 459, 460, 464, 468, vol. ii. 5,
2>T„ 85, 188, 295, 297, 382, 392, 397,
417; causes of increased expendi-
ture, vol. i. 411-13, 419. 427> vol. ii.
295 ; R. H.'s calculations as to
recovery of revenue, vol. i. 256,
325. 347, 396, vol. ii. 214, 297 ; true
mode of arriving at net revenue,
vol. ii. 237, 298, 466 ; every branch
ought to be self-supporting, 371,
402 ; postal union, 404 ; monopoly,
vol. i. 238, 246, vol. ii. 405 ; effect
of school boards on the revenue, 417;
" Post Office reform," vol. i. 262, 276,
283
Postage of government departments,
vol. i. 355, 388, vol. ii. 351
"Postal Guide" and "Postal Official
Circular," vol. ii. 329
Pratt, Mr., vol. i. 352
Prepayment. See Letters.
Pressly, Sir Charles, vol. i. 400, 429
Priestley, Dr., T. W. Hill one of his
congregation, vol. i. 1 1 ; his house
destroyed by rioters, 33 ; his
greatest-happiness principle, 193
Prince Consort. Gift to the Post
Office Libraiy, vol. ii. 308
"A Princess Royal," vol. i. 420
Prince of Wales presents Albert Gold
Medal to R. H., vol. ii. 400
Printing-machine, vol. i. 224-30, 525-8,
vol. ii. 76
Pritchard, Mr., vol. i. 280
Pritchard, Professor, vol. i. 504
Promotion, vol. ii. 65, 184, 191, 246-51,
298-302, 321, 376
Prussia, postal reform in, vol. ii. 35,
252, 406 ; treaty with, 208
* ' Public Education, " written by M. D. H.
and R. H. vol. i. 103 ; preface to it,
105 ; makes Hazel wood famous, 130,
170, 178; read in M.S. by Miss
Edgeworth, 165 ; praised by Bentham,
171; reviewed by Jeffrey and De
Quincey, 174, 178
Punctuality — school, vol. i. 89, 113, 120;
premiums offered to railway com-
panies for, vol. ii. 235, 273 ; to
steam-ship companies, 292 ; R. H.'s
household, 422
Q.
"Quarterly Revievv," vol. i. 377;
vol. ii. 192
Queen Victoria — abandons her privi-
lege of franking, vol, i. 388 ; disap-
proves of Lord Ashley's motion, vol.
ii. 158; her " Drawing Room," 245 ;
confers a K.C.B. on R. H. 359, 422;
Lady Hill's address to her, 394 ;
message to the House of Commons,
395
Radcliffe, Mrs. vol. i. 79
Radnor, Earl of, vol. i. 346, vol. ii.
344
INDEX.
513
E.ailways — cost of conveyance of mails,
vol. i. 329, 412, 452, vol. ii. 181,
182, 189, 257, 296 ; examination of
officers, vol. ii. 18 ; enforcement of
penalties, causes of accidents, 19 ;
variety of signals, 20 ; excursion
and express trains, 21 ; " railway
mania," 23; Parliament and the
railways, 25 ; competition, 26 ; need
of legislation, 66, 227-31, 276, 282;
Commission of 1865, 69, 283, 491;
notices, 91 ; to be brought into the
heart of London, 217, 464; com-
mittee of 1853, 228 ; acceleration of
mails, 58, 231-37,273; premiums for
punctuality, 235, 273 ; general con-
tracts, 275 ; Government loans, 278-
282, 474 ; Government purchase,
283 ; arbitration, 284 ; true interests,
22, 23, 285 ; London and Brighton,
vol. i. 90, vol. ii. 16-26, 52, 60, 285;
South-Eastern, 23,25; South-Western,
24, 276 ; North-Western, 176, 232,
274; Great Northern, 182, 232;
North British, 273 ; Gloucester and
Hereford, 277 ; Shrewsbury and
Hereford, 277
Rathbone, Mr., vol. ii. 92
Rea, Mr. Edward, vol. ii. 318
Record, The, vol. ii. 115
Registration. See Letters.
Reports, Postmaster-General's Annual,
vol. ii. 264, 267, 310, 351
Revenue (General) uninjured by ju-
dicious reductions of taxation, vol. i.
242, 244, 255, 535 ; postal revenue.
See Post Office.
Ricardo, Mr. J. L., vol. ii. ^2>
Ricardo, Mr. Moses, vol. ii. 337
Rice, Mr. Spring (Lord Monteagle), vol.
i. 218, 220, 267, 278, 289, 348, 365,
460, vol. ii. 188, 469 ; R. H.'s inter-
view with, vol. i. 263, 265 ; includes
Penny Postage in the budget, 348,
351, 355 ; described by Miss Mar-
tineau, 361
Richmond, Duke of, vol. i. 288
Rintoul, Mr., vol. i. 278
Robbery, Attempted, of a letter-carrier,
vol. ii. 79 ; of a Western mail, 189.
See also Letters.
Robinson, Mr. H. C, vol. i. 36
Robinson Crusoe, vol. i. 10, 51
Rochefoucauld, La, vol. i. 192
Roebuck, Mr. J. A., early friendship
with R. H., vol. i. 214; on the
Sunday question, vol. ii. 129 ;
official franking, 351
Roman road, vol. i. 98
Romilly, Sir Samuel, his sole in-
heritance, vol. i. 2 ; effect of the
French Revolution, 21 ; reform of
the criminal law, vol. ii. 35
Romilly, Mr. Edward, vol. ii. 224
Rousseau, J. J., vol. i. 124
Roy, General, vol. i. 94
Royal Observatory, vol. i. 95
Royal Society, vol. ii. 359, 420
Rugby School, vol. i. 100, 115
Ruling Machine, vol. i. 53
Russell, Lord John (Earl Russell), vol.
i- 278, 355, 400, vol. ii. 38, 98, 103,
171, 174; extract from his "Recol-
lections," vol. i. 343; announces adop-
tion of Penny Postage, 345 ; the
Sunday question, vol. ii. 11 1, 118.
121, 127, 133, 135, 147, 156, 157',
159
Russia, vol. ii. 1 18; postal reforms,
vol. ii. 13, 35, 252 J number of
letters (1855), 350
S.
Sabden, vol. i. 324
Salaries — demand for increase of, vol. i.
413, 450, vol. ii. 55, 63, 321, 326, 327 ;
statistics for arriving at, vol. i. 414,
433. vol. ii. 65 ; scale of, vol. ii. 89,
245, 296 ; commission for revision
of, vol. ii. 89, 184, 221, 246-9;
salaries of higher officers, 333 ; of
Postmaster-General and Secretary,
345 ; of officers generally, 345
Sargant, Mr. W. L., his account of
Mr. T. W. Hill, vol. i. 15, 16; of
Hazel wood School, 93, 123
Save, Professor, vol. i. 173
Savings Banks, vol. ii. 331, 364-7, 3S3
Scholefield, Mr., vol. i. 339
School, opened at Hill Top, vol. i. 47;
Hazelwood, built, 128; opened, 129;
on fire, 151; "a sucker from it,"
180; Bruce Castle opened, 181;
Hazelwood, given up, 202 ; moral
tone, 15 ; teaching, 15-18, 63, 65-7,
91-4,127,212; theatre, 77 ; survey
ing, 85, 94 ; system of government
'i'], 100-28; punctuality, 89, 120;
"exhibitions," 91, 1 13, 127, 170;
benevolent society, 109 ; band of
music, 112, 122; "a little world,"
113; magazine, 116, 171; "school
fund," 119; described by Mr. Sar-
gant, 15, 16, 93, 123; by Captain
Basil Hall, 122 ; becomes famous,
130, 170-4, 178 ; its fame ex-
cessive, 174; number of pupils, 178
School Boards, vol. ii. 417
VOL. n.
L L
514
INDEX.
Schuster, Mr., vol. ii. 285
Scotland, charge on letters to, vol. i.
238, 249, 297, 381 ; Sunday labour,
vol. ii. 109, 112, 148, 157; mails,
232-4, 273, 338 ; life insurances,
307 ; early history of Post Office, 352
Screw steamboat, vol. i. 84
Scudamore, Mr., vol. ii. 312, 333
Severn, the, vol. i. 131
Seymour, Lord (Duke of Somerset),
vol. i. 268, 287, 327-30, vol. ii. 185
Shakespeare corrected, vol. i. 91
Shaw-Lefevre, Sir J., letter to R. H.,
vol. i. 209 ; South-Australian com-
missioner, 220 ; his account of Mr.
Goulburn, 443
Shoemakers' Society, vol. i. 308
Short-hand, vol. i. 13
Shrewsbury, vol. i. 4, 131, 132, 140, 141
Sibthorpe, Colonel, vol. i. 352, 467,
vol. ii. 98
Sikes, Mr. C. W., the originator of
Post Office Savings Banks, vol. ii.
331, 364, 366; his disinterestedness,
Mr. Gladstone's letter to him, 332
Small-pox, vol. i. 305
Smith, Adam, vol. i. 23, 198
Smith, Mr. Egerton, vol. i. 442
Smith, Mr. John, vol. i. 180
Smith, Mr. Robert, vol. i. 272, 385,
vol. ii. 139, 258
Smith, Dr. Southwood, vol. i. 214,
vol. ii. 76
Smith, Rev. Sydney, ridiculed Penny
Postage, vol. i. 361 ; letter to R. H.,
vol. ii. 14
Smyth, Admiral, vol. i. 498
Social Community, scheme for a, vol. i.
207, 210
Society, Mutual Improvement, vol. i.
68, 72 ; literary improvement, 69 ;
philosophical, 80 ; one founded by
Sir J. Shaw-Lefevre and R. H., 209,
226
Society of Arts, vol. ii. 336, 400
Society for the Diffusion of Useful
Knowledge, vol. i. 201, 219
Soldiers' letters and remittances, vol.
ii. 253, 310, 316
South-Australian Association and Com-
mission, vol. i. 216, 219-24; vol. ii.
426 ; mail service, 289
Southey, Robert, hatred of Bonapart-
ism, vol. i. 19 ; description of the
Charter House, loi ; Pantisocracy,
213
Spain, Postal reform in, vol. ii. 13,
35, 252; treaty with, 318
Spearman, Sir Alexander, vol. i. 228,
vol. ii. 279, 3^3
Spectator, The, vol. i. 278
Spencer, Earl, advice on publication
of correspondence with Treasury,
vol. i. 474, 477
St. Germans, Earl of, vol. ii. 99
St. Priest, M., vol. ii. 93
Stamps — Newspaper stamps impressed
at the Stamp Office, vol. i. 226 ; first
suggested by Mr. Knight, 265 ; for
letters proposed by R. H., 265, 270,
345; adhesive, 271, 346; stamped
covers, 271, 383, 393 ; objection to
use of stamps, 314, 316, 378,382,396,
vol. ii. 86 ; devised in France, vol. i.
y]'] ; machinery for manufacture of,
392, 406-9; prepayment by stamps
begins May 6th, 1840, 396 ; supply in-
sufficient, 397 ; forgery and frauds,
399-401 ; obliteration, 399-404 ;
number issued, 407 ; electrotype
imitations, 426 ; introduced into
Spain and Russia, vol. ii. 13
Stamps, general distribution of, by
Post Office, vol. i. 429
Stamping, illegibility, vol. ii. 330 ; Mr.
Pearson Hill's machine, 331
Standard, The, vol. ii. 120
Stanley of Alderley, Lord, vol. ii. 281 ;
R. H. has not his confidence, 361,
362, 376, 378, 412; disapproves of
contract system, 364 ; not defi-
cient in courage, 368, 371 ; esta-
blishes pattern post, 368 ; letter to
R. H. on his resignation, 384 ;
R. H.'s answer, 385 ; letter to
Treasury, 385 ; speech in House of
Lords, 386
"State and Prospects of Penny Post-
age," vol. ii. I, 13
"States," letters for Government, &c.,
vol. ii. 107
Stationers, deputation of, vol. i. 348
Statistics, Postal, vol. i. 414, 434, vol.
ii- 55. 65
Steamboat, plan for working one by a
screw, vol. i. 84 ; by the hydrogen
of sea water, 210; R. H.'s first
sight of, 135 ; run only in the sum-
mer, 160, 168
Stephen, Sir James, vol. i. 443, 481 ;
R. H.'s opinion of, 482
Stephenson, George, vol. i. 242, vol. ii.
250
Stephenson, Robert, controversy with,
vol. ii. 341
Sterling, life of, vol. i. xii., vol. ii.
411
Stonehenge, vol. i. 131, 146
Stourbridge, vol. i. 57, 133
Street nomenclature, vol. ii. 31 1
INDEX.
515
Sunday observance agitation, vol. ii.
107-61, 305, 446-56
Surveying, Land, vol. i. 85
Survey, Trigonometrical, vol. i. 94,
175, 221
Survey of mail-packets, Admiralty,
vol. ii. 370
Surveyors, Meeting of Post Office, vol.
ii. 140 ; reports from, 267
Sweden slow to adopt postal reform,
vol. ii. 252
Swinford, vol. i. 413
Switzerland, vol. ii. 252, 406
Symonds family, the, vol. i. i, 4, 141
Symonds, Mr. Arthur, vol. i. 210, 281
T.
Talma, vol. I. 144
Taxation, reduction of. See Revenue.
Telegraph brought to the Post Office,
vol. ii. 83 ; Government purchase,
251, 418; pneumatic tube service,
340 ; female labour, 403
Testimonials to R. H. from Wolver-
hampton, vol. i. 363 ; Glasgow and
Cupar- Fife, 442 ; Liverpool, 442,
vol. ii. 400 ; Longton, 400 ; national,
Thayer, M., vol. ii. 94
Theatre, School, vol. i. 75, 77, 91
Theodolite, improved use of, vol. i.
95
Thiers, M., vol. i. 410
Thomas a Becket, vol. i. 136
Thompson, General, vol. i. 477, vol. ii.
Thorneley, Mr., vol. i. 287, 327, vol. ii.
185, 198
Thornton, demanded wager of battle,
vol. i. 86
Thrale, Mrs., vol. i. 54, 106
Tilley, Mr. (Sir John), vol. ii. 119,
122. 125, 134, "139, 181, 185, 193,
203, 331, 374. 453; his duties as
assistant-secretary, 264 ; mentioned
in Sir C. E. Trevelyan's letter, 301 ;
interested in life assurance of
officials, 304 ; gave R. H. earnest
support up to i860, 360; managed
Savings Bank Department, 364
Timm, Mr., vol. i. 401
Times, The, vol. ii. 76 ; strong support
to Penny Postage, vol. i. 331, 334,
340; Sunday agitation, vol. ii. 116,
117, 120, 132, 151 ; colonial postage,
242 ; competitive examinations,
249; attack on R. H., 344; re-
duction of postage on newspapers,
345-7 ; R. H.'s resignation, 389
Torrens, Colonel, chairman of South
Australian Commission, vol. i. 220,
224; an intimate friend of R. H.,
vol. ii. 426 ; a gallant soldier, 427
Trafalgar, vol. i. 39
Travelling post office, vol. i. 205, 24I,
vol. ii. 137, 236
Tremenheere, Mr., vol. ii. 31
Trevelyan, Sir Charles, vol. i. 447 ;
friendliness towards R. H., vol. i.
445> 457> vol. ii. 30 ; one of the
Treasury Commission on salaries,
vol. ii. 221, 301 ; letters from, 224,
301
Tripolitan Ambassador, vol. i. 172
Trollope, Mr. Anthony, vol. ii. 288
Truro, First Lord. See Sir T. Wilde.
Truro, Second Lord, vol. ii. 386
Tubular conveyance, vol. ii. 337-40,
402, 489
Tunis, Bey of, vol. ii. 350
Turner, J. M. W., vol. i. 135
U.
United States, Contraband letters
to, vol. i. 303 ; postal reform in, 336,
vol. ii. 27, 35, 93, 187, 319; nego-
tiations with, 92, 244, 318; mail-
packet charges, 310 ; unjustly blames
England, 319
Uriconium, vol. i. 141
Uxbridge, vol. i. 282
V.
Vallance, Mr., vol. ii. '^y]
Valayer, ^L de, vol. i. 2)11
Vaughan, Rev. Dr., vol. ii. 139, 144
Vernier pendulum, vol. i. 201, 517
Vickers, James, vol. ii. 312
Villiers, Mr. C. P., describes R. H.'s
"great disinterestedness, "vol. i. 263 ;
a supporter of Penny Postage, 263,
467, vol. ii. 166 ; a member of the
committee of 1838, vol. i. 287;
present at the funeral, vol. ii. 431
"Violet" mail-packet, wreck of, vol.
ii- 349
Voluntary work, vol. i. 116
Volunteer Corps, Post Office, vol. ii.
334
Von der Heydt, Mr., vol. ii. 252
W.
Waghorn, Lieutenant, vol. ii. 59
Wakefield, Mr. E. G., vol. i. 216, 219,
278
L L 2
5i6
INDEX.
Wallace, Mr. Robert, vol. i. 272, 330,
33 1> 334, 337, 338, 360, 361, 436,
480 ; an early Postal Reformer, 245,
246, 257-60 ; national testimonial
to, 260, 529, vol. ii. 147 ; moves
for committee, vol. i. 278, 287 ;
chairman of committee, 295 ; his
casting vote carries uniform rate,
328 ; never claimed authorship of
Penny Postage, 332, 344, 446, vol. ii.
493
Walliker, Mr., vol. ii. 178
Walsall, vol. i. 301
Warburton, Mr. Henry, a supporter of
Postal Reform, vol. i. 263, 288, 299,
327, 477 ; writes report of com-
mittee of 1838, 333, 337 ; his house,
333 '} deputation to Lord Melbourne,
342; "a. moral-force man," 358;
presides at presentation of testi-
monial, vol. ii. 32 ; communicates
with the Government about R. H.'s
acceptance of office, vol. ii. 37, 43,
45, 56, 164, 166, 170, 198, 200, 206,
460 ; letters to R. H., vol. i. 343,
344, vol. ii. 38 ; R. H.'s letter to
him, vol. ii. 457
Warwick, vol. i. 42, 150
Water-clock alarum, vol. i. 83
Water-wheel, vol. i. 44
Waterloo, illumination for, vol. i. 135
Watson, Mr., vol. i. 403
Watson, Sir Thomas, vol. ii. 377
Watt, James, vol. i. 23, vol. ii. 433
Wellington, Duke of, vol. ii. 25, 30,
250 ; letter to Mr. Moffatt, vol. i.
353 ; R. H.'s letter to, 354 ; votes
for Penny Postage Bill, 359 ; urges
adoption of R. H.'s plan as a whole,
vol. i. 359, 362, vol. ii. 9 ; funeral,
261 ; maintains that soldiers are not
given to letter- writing, 310
West, Benjamin, vol. i. 136
West Indies, packet service, vol. ii.
288 ; each Government manages its
own Postal Service, 317
Westminster Abbey, vol. ii. 430
Weymouth, vol. ii. 87
Wheatley, Mr. Henry B., vol. ii. 29
Wheatstone, Professor, vol. i. 210
Whitmore, Mr., vol. i. 220
Wight, Isle of, vol. i. 145, 146, 168
Wilberforce, Mr., vol. i. 4, 172
Wilberforce, Bishop, vol. ii. 149
Wilde, Sir Thomas (Lord Truro), vol. L
467 ; undertakes R. H.'s case before
Parliament, 469, 480, 482, 483 ;
moves for Select Committee, 487 ;
congratulates R. H., vol. ii. 225
Wilkes, John, vol. i. 40
William the Third, vol. ii. 261
Williams, Mr., "a tradesman and a
scholar," vol. i. 52
Williams, Mr. (door-keeper to the
House of Commons), vol. i. 352
Wilson, Mr., vol. ii. 213, 280, 293
Wolseley, Sir Charles, vol. i. 149
Wolverhampton, vol. i. 34-8, 42, 46,
140, 282 ; testimonial from, 363
Wood, Sir Charles (Viscount Halifax),
vol. ii. 37, 43, 57, 73, 7S, 87, 113,
114, 118, 121, 142, 155, 156, 157,
173, 175. 176, 184, 213, 214, 215;
question of R. H.'s promotion, 72,
97, 165, 166, 168, 194, 196, 197,
200 ; unreasonable demands, 100,
103, 104, 132
Wood, Mr John, vol. i. 315, vol. ii.
214
Wrottesley, Lord, vol. ii. 244
Y.
Yatton, vol. i. 307
Yorke, Hon. and Rev. Grantham, vol.
ii. 128
Yorkshire Penny Bank, vol. ii. 365
Young, Mr. Thomas, vol. ii. 96
Q.
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