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The Columbia University Libraries reserve the right to refuse to accept a copying order If, in its judgement, fulfillment of the order would involve violation of the copyright law. Author: Preciado, A, A. Title: Exporting to the world Place: New York Date: 1920 V . 1 COLUMBIA UNIVERSITY LIBRARIES PRESERVATION DIVISION BIBLIOGRAPHIC MICROFORM TARGET MASTER NEQATIVE i ORIGINAL MATERIAL AS FILMED - EXtSTHIQ BIBUOQRAPHIC RECORD 111 . . i9i • » Preciado, A JL Ea^rtin g to tiiie world: a manual of practical export |MMHppio are interested or engaged in foreign trade, IqVBL Preciado ... New York, The James A. McCann company, 1920. xvii, A3Q p. front, jfklbtB, fold, nap, fold lomia. 23**. 1* U* S*'~~'Cofluii« 2* Library of Congress Copy 2. Cttpyright A 601390 HF3029.P895 20-26994 RESTRICTIONS ON USE: FILM SIZE ■.2£ TECHNICAL MICROFORM DATA REDUCTION RATIO: /^^ IMAGE PLACEMENT: lA \ IB IIB DATE FILMED: INITIALS: TRACKING » : OY/fS FILMED BY PRESERVATION RESOURCES. BETHLEHEM. PA. ai n > CO ^ oorsi 3 3 > 0, q o m ^ o O P'in X < N X M s i i Ul > Ul a? 8 K5 1^ Is IS IS 1.0 mm ^ *\ 1.5 mm 2.0 mm AKOOQHUKUM^OPQRSTUVWXVZ l e w m a«867W0 ABCDEFGHIJKLMNOPQRSTUVWXYZ abcd0fghiilUmnopqrsliMWxyzl234 ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 12345678?0 ABCDEFGHIJKLMNOPQRSTUVWXYZ ^ ^ abcdefghijklmnopqrstuvwxyz 2.5 mm 1234567890 6^ 1p O o -Q m -D oil "O I TJ ^ ?^ P OB > O m 4'- 3 3 0> CT O > •o ^ go >< ;d 00 IM b 3 3 0) CT o >> II CT>X 00 Nl 8 6^ TU£ IJ1»RAI^I|^$ Gtaduate SCHOOL OP BUSINESS Library BLANK PAGE(S) m ) EXPORTING TO THE WORLD A Manual of Practical Export for All Who Are Interested ixr Engaged in Foreign Trade BY A.A.PREGIADO Farmer Dkeetor of the UnSUd States Government Committee 4n the BepMic of ChUe, Author of **Ameriea'9 Monopoly in Latin^meriem Trade," -Foreign Trade « Necmify, " "Bow MmpeH S Mpmmte Are Fimnm^" ete. NEW YORK THE JAMES A. McGANN COMPANY 1920 INTENTIONAL SECOND EXPOSURE E:?^ PORTING TO THE WORLD A Manual of Practical Export for All Who Are Interested or Engaged in Foreign Trade BT A. A. PRECIADO Former Director of the United States Government Committee in the Republic of Chile, Author of "America's Monopoly in Latin-American Trade" "Foreign Trade a Necessity^ ** "Haw Export Shipments Are Fkmneed^" eU. NEW YORK THE JAMES A. McGANN COMPANY 1920 In the preparation of tiiis volume the author is indebted to a niimbcr of organizations and individuals whose aid and co-operation have been of inestimable value. I refer to The National City Bank, New York City. The Irving National Bank, New York City. The Guaranty* Trust Co., New York Cit>. The National foreign Trade Council. The Business Training Corporation. The American Manufacturers* Export Association. The Pan-American Union, Washington, D. C The Department of Commerce. Frank B. Hall & Co. Dr. E. E. Pratt Mr. D. E. Delgado. Mr. Maximilian Aviles. Mr. J. W. Sanger. Mr. John Walsh. Mr. Gilbert H. Montague. Mr. Archftald J. Wolfe. Mr. O. K. Davis. Mr. W. J. Rilw. Mr. John £. Gardine Mr. James H. Carter. Mr.AB>ert E. Parker. TABLE OF CONTENTS INTRODUCTION Page • • • •xiu Chapter I PRINCIPLES OF EXPpRT TRADE Exporting not as difficult as many suppose it to be. Same business principles govern world over. Unfamiliar conditions in exporting must be met. Success in exporting is measured by seriousness. ' ^ ~ Chapter II | PROBLEMS CONFRONTING THE EXPORTER . . Problems confrontiiig the Exporter. Study of maiicet G<^nditions an essentifil requirement Some factors governing export t^de. Manufac- turer's aiiii should be to pleasel the customer. QuaHty, not price i, det^ nrfiTIf ft t"^**^ Other factors that govern export tra^ I 'hapter III METHODS OFj EXPORTING .... Selling methods involved in e Using travelling nien to develop ing trade by corresf>ondence. A means of | developing busines s. Commission house as zp. exporter. )rting direct, ide. Develop- vei merchant. le Export The export Chapter IV ORGANIZATION OF EXPORT DEPARTMENT Export department need not be an expensive affair. Selecting an export manager for the business. Some one in authority as executive head. Where is export department to be estab- lished? Essential units in txj^rt department. 17 \ 24 I Vll CONTENTS Chapter V THE TRAVELUNG SALESMAN OVERSEAS M Manufacturer judged by man in the field. Necessary qualifications of travelling salesman abroad. Preparations necessary for trip abroad. ) Expenses of travelling salesman. Licenses re- / quired in foreign countries. The combination - travelling salesman. Chapter VI CORRESPONDENCE IN EXPORT TRADE 58 Essentials in export correspondence. Careful translators necessary. Same language differs in various countries. Parcel post as means of de- veloping business through oorrespoiidence. Chapter VII ADVERTISING IN EXPORT TRADE 74 Necessity of American advertising in foreign fields. Advertising media at home and abroad. Copy for foreign countries. How the export cata- logues should be prepared and distributed. Duties on catalogues. ; Chapter VIII EXPORT HOUSES 90 The export merchant. The export commission house. How export houses operate in foreign fields. Advantages and disadvantages of export houses. Future gi export commission houses. Chapter IX FOREIGN SALES ORGANIZATIONS .107 Advantages of local foreign sales agent. Differ- ent functions of local foreign sales agents- Man- ufacturer's arrangfements with local foreign sales agents, goreign branches^.as scUiQ^fi» agencies. Chapter X COMBINATIONS IN FOREIGN TRADE 114 The Webb-Pomerene Law. Criticism and de- fense of Webb-Pomerene law. Provisions of the measure. How combinations are made under the Webb-Pomerene law. 1 CONTENTS ix Chapter XI p^^^ HOW TO; QUOTE PRICES .-.142 "One price to all" poor policy. System of dia* counts shovUd be flexible. Quoting prices in Ame^can currency. Quotation symbols must not he oofifused. Meaning of different s3mibols« Metfabds b£ computing C. I. F. prices. Terms upon whidi goods are sold. Chapter XII FOREIGN CREDITS 160 Human nature same the world over. Why manufacturers refuse to extend credit overseas. History of credit in foreign business. Credit in- formation not difficult to obtain. What is neces- sary in credit information. Long credits not necessary in export trade. How to collect over - due accounts in foreign field.'" " ' Chapta: XUI HANDLING AN ORDER 201 Method of handling orders determines manu- facturer's success. Customer's instructions must be closely followed. Confidence of foreign customer must be won. Executive ability in handling orders. Chapter XIV PACKING FOR EXPORT 211 Inexperienced exporters are to Uame for poor packing. Merchandise must be securely padced. Poor picking means loss of orders. Factors to be consider^ in packing for export. Kind of packing required for shipments for export. H ow miftrbi^^ pr is packed for ^ ^hipment . Foreign requirements must t>e met" in packing. Effect of weight on customs duties. Regulations in countries that may affect packing. How cases for export should be marked. Chapter XV HOW SHIPMENTS ARE MADE 229 Method of shipping goods from interior. Routine involved in shipment. Documents required. How bills of lading are made out. Shipowner's liability to the shipper. Consular invoices. Special regulations in various countries. X CONTENTS Chapter XVI THE FOREIGN FREIGHT FORWARDER 843 Foreign freight forwarder must be well in- formed. Forwmrder ^uld have his own ware- houses. How foreign freight forwarder operates. Methods differ on the Atlantic side. Large con- cerns use freight forwarders. What forwarder charges for his service. Advantages of freight forwarders. Criticism against forwarding busi- ness. Chapter XVII MARINE INSURANCE 262 History of •^inderwritcrs.'* Principles of Marine Insurance. What is written in Marine Insurance policy. Explanation of clauses in Marine Insurance policy. How Marine Insur- ance is to be taken out. General and particular . average in Marine Insurance. Chapter XVIII HOW ORDERS ARE FINANCED 274 American Exporters have always enjoyed good hanking facilities. Methods of financing shipments for export. Selling goods on open credit bi^ais. How commercial credits are opened. Acceptance credits. Bills of exchange or draits. Chapter XIX AMERICAN BANKS IN FOREIGN TRADE AND FOREIGN INVESTMENTS m Foreign branches of American banks. There ?s limit to bank's co-operation. Federal' Reserve law permits foreign branches. Credit information available to client. How bank advances money against shipments. The foreign trade department of a bank. How banks extend credit The Edge Act to extend long credits. How corporations may be formed tt^er Edge Act Making in- vestments in foreign countries. Foreign invest- ments create permanent market CONTENTS xi Chapter XX p^g^ OUR MERCHANT MARINE 333 Europe's advantage in ship tonnage. Spectac- ular growth of Merchant Marine. How other countries suffered during war. Ocean routes that vessels follow. History of American Merchant Marine. Government activities in shipping in- dustry* Future of American Merchant Marine. Chapter XXI HOW GOVERNMENT HELPS EXPORTER 349 Reports of specified products valuable. Reg- ular publications of the Bureau. Special bulle- tins of the Bureau. Bureau serves as informa- tion depot. How district offices may help ex- porter. How to use trade opportunity service. American consuls as trade representatives. How to make use of consular service. Other sources of export information. Trade journals must not be overlooked. A list of books exporters should have on hand. Chapter XXII THE WORLD'S MARKETS 362 Latin America, Mexico, West Indies, Central America. South America as a field for American merchandise. The Near East. The Far^^st. The Commonwealth of Australia. Africa as a market for American goods. Europe. Canada. Chapter XXIII FOREIGN TRADE MARK REQUIREMENTS 387 Caution. Dangers resulting from neglect. Trademark regulations vary in all countries. Re- quirements in Code-law countries. How the trademark pirate operates. Marks capable of registration. Importance of registration^ Chi^ter XXIV PUBLICITY IN FOREIGN COUNTRIES 398 American Press associations now active in foreign field. Publicity machine should be or- ganized. , APPENDIX INDEX ... .'03 423 INTRODUCTION America is beginning to think internatiooally. We have asstuned a new mental attitude towards oar neigh- bors of other lands and climes. We are learning to deal with them, talk with them, think with them, and act with them in affairs of international importance. Broadly speaking, their affairs are our affairs, for the interests of all are becoming so dosdy allied in world matters that s t ates m e n , with rare fore- sight, have seen the necessity of the creation of a concrete organization such as The League of Nations, where all matters of dispute may be sifted lest from some irresponsible source an attempt be made to ag^in compromise the peace of the world. Naturally, the United States of America is sharing m this intelligent advance toward international peace and good wilL The Great War has given us the proper inspiration to participate more fully in world matters than we have done in the past. We have come to realize that such participation — be it commercial, political or spiritual — \s not only of lasting benefit to the Ameri- can people as a whole, but to the world in generaL Moreover, it b a necessary duty, because of our industrial and economic stabil- ity, that we owe to other nations whose development has beca retarded as the result of conditions peculiar to individual politi- cal units. We have become a great commercial and industrial power as well as a nation of tremendous political influence in world mat- ters. We no longer think or act in terms of counties or states or sections, but in terms of nations and continents. We arc no longer satisfied in confining our activities and thoughts within the boundaries of the geographical position we occupy on this hemisphere. We want to spread out. We want to widen our activities. We want to kngdien our viuon. We want to become acquainted with our neighbors on tins earth. Before the war Europe furnished great quantities of supplies to the rest of the world. The wares of Germany, England, France, Belgium and Italy vied with one another on the shelves of foreign buyers. Europe was a great market place. It is none the less true, liowever, that we, also, shared a large amount of • • • XUl INTRODUCTION this business with our competitors overseas ; .imt the magnitude of our commcrciaf activities at home, of which we were thor- oughly proud, produced an atmosphere of self-satisfaction so dense that few of us really knew, much less cared, how large our foreign business had really grown. General ignorance of our export trade vdume has Inspired mmy to say that "the United States is not an exporting nation," and that "we can never compete with the pioneer exporting nations of the world." We are not a great exporting nation in the sense that Great Britain is because we do not depend for our existence on what we sell to the world Eng^d must sell to the world in order to live. Her home market is insufficient to devour the greater portion of the things she produces. The same was true of Germany before the war, of France and Italy and Belgium. It was necessary for these nations to market their articles in foreign countries because their own consuming popula- tions were insufficient. The reader's doubts as to America's strength in export trade will be removed by the following comparison which is made from the statistics of the United States Department of Com- merce, July, 1918, referring to the foreign trade of belligerent and neutral countries in 1913, a year before the war, which most be o(»isidered as a normal one: Export trade of During 1913 United States .$2,484,018,000 United Kingdom 3,089,353,000 France 1,327,882,000 Germany 2,592,239,000 Italy 484,746,000 Japan 314,965,000 Now let us go back a few years to ascertain America's activi- ties in export trade. The following figures, while including the exportation of raw material as well as manufactured articles, nevertheless serve as a striking illustration of the volume of oar foreign business for the past fifty years : Fiscal Year. Exports. 1850 $144,875,726 1875 513,442,711 1890 857,828,684 1900 1,394,483,082 1905 1,518,561,666 1910 1.744,984,720 1911 2,049,320,199 1912 2,204,322,409 xiv INTRODUCTION These figures, dry as they may seem, tell the story of a brilliant devek^nnent of foreign markets for American products. They refute the argument that this country is not an exporting nation. As a matter of fact, ever since 1874 we have been selling to the outside world more than we have been buying. It is also contended by those who have not made an analysis of our export trade that the larger part of this gigantic volume is made up of foodstuffs, and other crude materials — that very little of it represents manufactured articles. We need only to quote the figures of the United States Department of Commerce for a. period prior to the war, as the abnormal conditions during the European conflagration should not be referred to in making comparisons. Taken from a Department of Coouneree report published in 1913 we quote the following: "The success of the American manufacturer and the American workman in competition in foreign markets is sharply illustrated by the fact that the exportation of machinery from the United States in the year which ends with June, 1913, will exceed 200 millio«i dollars, against less than 75 million a decade earlier, an increase of nearly 200 per cent, while the total exports mean- time were increasing about 72 per cent. "One striking feature of this growth is the fact that large gains have been made in exports of machinery to the other great manufacturing section of the world, Europe. Of metal-working machinery, the exports to Europe amounted to 2 3-4 miflion dollars in 1902, and in 1912, 91-3 million; of automobiles, 3-4 of a million in 1902, and 7 1-2 million in 1912 ; agricultural im- plements, 9 million dollars in 1902, 16 million in 1912 ; sewing machines, 21-4 million dollars in 1902, nearly 41-2 in 1912; and typewriters, 2 1-2 million dollars in 1902, compared with practi- cally 8 millioii in 1912." The foregmng figures represent only one division of manu- factured articles. Of all our exports in 18*80 only 14.78 per cent, represented our total manufactured goods, not counting food- stuffs. In i913, however, the increase was phenomenal In that year our manufactured goods represented 48.8 per cent of our total export business. Crude foodstuffs represented 32 per cent of our exports in 1880, but in 1912 a marked decline to 4.6 per cent, was shown. Foodstuffs partly or wholly manufactured also took a tremendous drop. It is in the export of manufac- XV INTRODUCTION tured articles, therefore, that the United States has shown the greatest gain in recent years, even eclipsing the record of such mamtfacttinQg nations as the United Kingdom^ Germany and France. However, not until the war clouds settled in Europe, and in- dnstry was iofced to dose down in that continent did we reaiize tiie vast possibiltties of devdoping the foreign maiioets to such an extent that we may always maintain a co mm er ci al and finan- cial supremacy over all competitors. Peoples from other coun- tries who had gone to Europe for their supplies .in peace time now shopped in the United States. Our goods were introduced for the first time in many lands where the European hrand prac- tically had had the right of way. Our commercial travelers for the first time set foot in strange countries and intliienced strange customers to test our lines. Our industrial plants made engines of destruction by night, and engines of peace by day. Our wares locmd caigo ^Mice in ships that sailed the seven seas. Purchasers for American-made goods were now to be found in the commer- cial centers of every continent. Our business men began to gather at the behest of our government and foreign trade organ- izations for the purpose of discussing further plans for intensive development of the foreign markets. The government's co- operatioo was assured in the gathering of commercial informa- tion, and other necessary data for the use and disposal of Ameri- can industry. The study of export trade techniciiie was encour- aged in every section of the country. Schools took up the study of modem languages. Universities introduced courses in For- eign Trade. Newspapers, magazines, trade journals— all joined m the popokr cry of the day, "Let* s go after foreign business.** The old days are gone. Pre-war conditions — economical, in- dustrial, and political — have given away to an awakened inter- national conscience. The tremendous shuffle that the terrible war caused wreaked havoc with the old order of things. The commercial coiter of gravity that had rested in the United King, dom for centuries has now shifted to America. The American dollar is becoming as well known the world over as the British pound sterling. It has been contended that with the establishment of peace in Easogt the United States will slowly hut surdy lose her hold on those customers who had been aocnstomed to buying goods in fht CM World before the war. As these lines are written xvi INTRODUCTION Europe is still in a chaotic stage. In view of Ihe wanton destruc- tion that the war wrought it seems doubtful that a rapid return to normal conditions is possible — and in this readjustment the assistance of the United States is necessary. Regardless of the loss of a certain volume of business which American manufacturers may experience as Europe returns to its peaceful labors, the preservation of a tremendous e3qK>rt trade is practically assured for this country. The remarkable growth of our exports during the war period has served a double pur- pose. It has advertised American-made goods to new customers, and it has afforded foreign buyers the oppcntunity of comparing the merits of the brands that come from America with tlu>se of ■ our competitors. The success which we shall attain in holding our share of the world business will depend, not so much upon our ability to produce in tremendous quantities, but upon our ability to make the superior quality of an American-made article the distinguishing characteristic The American "Renaissance'* of exporting has drawn thou- sands of men from their former labors to new opportunities. Manufacturers and merchants are daily looking about for men competent to conduct their export trade or to visit foreign terri- tories to open op new business. Needless to say, there is a scarcity of experienced men in comparison to the great demand that exists. To thousands exporting is a new trade that requires training and study. This volume is intended to offer practical suggestions to manufacturer and merchant as well as to the young man who is endeavoring to grasp the esqtort trade "slant" so tiiat he may become better equipped to engage ^ some phase of exporting. These chapters are based on extensive travel in foreign coun- tries as well as on personal investigations that have sent the author into the offices of many successful export manufacturers who have been extremely generous in offering thdr experiences that Aey may be of some service to others. xvu Chapter I PRINCIPLES OF EXPORT TRADE EXPOBTING NOT AS DIFFICULT AS MANY SUPPOSE IT TO BB — SaME BUSINESS PRINCTPLES GOVERN THE WORLD OVER — ^UNFAMILIAR CONDITIONS IN EXPORTING MUST BE MET — SUCCESS IN EXPORT- ING IS MEASURED BY SERIOUSNESS. American business men who have not ventured into the field of exporting are imbued with the false idea that export trade involves a business practice distinctly different from that at home, that the ordinary rules of conduct peculiar to the American business organization must be placed aside when a plunge into foreign fields is decided upon, and that in order to master export trade technique all customary prin- ciples must be dropped so as to begin all over with a clean slate. This is not so. The theory that "you cannot teach an old dog new tricks" does not apply here. The business man who has successfully grasped the principles of doing business at home will learn that the mastering of the technique of exporting is accompanied with very little difficulty. ^'offir Busmess Principki Gavim Uu IVaHd Offer Political boundaries, or different forms of government, or distinct climatic ocfuditions do not determine the principles that govern commercial practice. The merchant in Canada or Java buys goods in order to sell at a profit just like the American merchant who is pursuing the same object. A mer- chant in Argentina is under a moral and legal obligation to pay for a bill of goods purchased in the United States or in another country, even though he is subject to the laws of his own country only. His obligation to pay is just as binding as if he were doing business across the street from the foreign merchant who supplied him with the merchandise. The prin- ciple that governs a sale in the United States is the same as the principle that governs a sale the world over. The heart 1 EXPORTING TO THE WORLD throb of commerce Is the "turn over," whether it be in Singa- pore or in Quito. The stimulant that influences the "turn- over" is quality, utility and price. The merchant depends on either of these essentials ordinarily for the success of his busi- ness. To sell his goods he must pmvt quality, and that they are of some service to the purchaser. The price must be agreeable. The Chinese merchant will not buy an article unless that article can be sold to a customer to whom it may be of service, or to whom it may have a strong personal ap- peaL Neither will be buy unless he is quoted a price that win enable him to sell at a profit. These conditions of a pur- chase or sale are not subject to the vagaries of boundary tines, different languages or distinct customs. Exporting Not as Difficult as Many Suppose It To Be Export trade is not difficult to handle. Neither is it charged with such grave mysteries as those who fear to risk it may lead one to bdieve. ''How can I do business with a maa whom I have never seen, and whose methods of doing business I do not understand?" inquires a merchant who receives an order from a man in Buenos Aires for machinery. He forgets that he is daily selling goods to hundreds of customers he has never seen in his own country. He turns down the order, yet the very same day he instructs his staff to fill an order for a stranger in California who is known to him only through correspondence. What fri^tens the merchant in refusing the order from far- away Argentina? It is ignorance of the mechanics that would be involved in the transaction. It is the risk that he fears he may have to take in accepting the order. He knows nothing about Argentina. To him it is a strange land. The language is not his own. Shipment of goods to a customer thousands of miles away does not appeal to hun, and the qnestioii of payment is disturbing. In doing business with a maa in Calif omia, however, the mer- diant corresponds in the English language. He is in close touch vrith his customer, although he may not know him personally. He may be able to converse with him over the long distance tele- phone or send him a telegram and receive an answer in a com- paratively short time. He has an adequate idea of the maricet in tiiat state. He knows how to obtam his mon^ in payment for his goods. Ahho^gh his cnstomer is many miles away he PRINCIPLES OF EXPORT TRADE 8 feds a sense of security from loss because his shipment is subject to the same conmiercial laws with which he is entirdy familiar. Moreover, he has no customs regulations to worry about. He knows only one money standard — and that is the gold standard! of the United States. As a rule the American business man is conservative when it comes to making radical departures from a set policy. Anything that involves the incorporation of new details into the routine of the business, and that b not in accord with the established procedure, may im^te antagonism at first Going in for exporting is not a revolutionary act that decrees the death sentence upon the set principles of business at home. It is merely the determination to go after new business — ^to broaden the business vision and scope of the American merchant or manufacttuv by acquiring a krowledge of foreign countries and an idea of the possibilities of those countries for tibe develop- ment of American commerce. With little study and education on essential details regarding foreign trade the merchant who receives an order for machinery from Argentina may turn it into cash. He need not worry about the diflficulty of communicating with his customer. A cable to Buenos Aires will reach its destination almost as soon as a tde- gram to California. If he wishes to communicate with his customer by mail there are any number of competent translators at all the principal ports who can handle his correspondence in the language required. The collection of money has been re- duced to a very simple undertaking within recent years. The principal American banks in all our large cities are fully equipped to take charge of collections in countries where 'the merchant may have bills outstanding.^ It will be seen, therefore, that the merchant will experience little or no difficulty in doing business with a customer in Argentina in ^te of sudi apparent barriers as difference in language, customs and laws. Unfamiliar CandiHons im Exporting Must Be Met In venturing into foreign cocmtries in the search of new cus- 1 — Mr. J. McCurrah, vice-president of the Continental and Commercial Bank, in ■B tddrew More tfie Sfactfi Natimiftl Fordgn Trade Conventkm in Chkago, April 24lh, 1919, said: **A careful analysis of the world's international business wiU show that the perce n ta g e of losses on foreign sales has been very much less than the percentage of losaea fai dooaeatie transaetioiia. While it is generallj understood that the American manufacturer must of necessity be prepared to grant longer time credits than we have granted in the past, these credits will be readily financed bj the American bank% if the exporter will give the bank an opportunity to inves- tiftte the flMmU m4 SmumM atvidiiv of tlM tmim hum*" 4 EXPORTING TO THE WORLD tomers, however, the merchant will learn that before he can make any strenuous efforts to develop a given market he must familiar- ize himself with a series of details such as have been foreign to his business routine in the domestic fidd. His foreign corre- qioiMknce methods may disturb htm at die b^finning. His busi- ness may require correspondence in several different languages. This may mean the addition of competent translators to his organization. The difficulty of communicating promptly by mail with his overseas customer may tempt him to abandon his even ttmper at tunes. It takes a letter much longer to readi its desti- natkm in a foreign country than it does at home. Each individual country has its own problems. Climatic con- ditions may limit the merchant's development of the market if he is engaged in selling seasonable goods. He may be forced to alter his packing methods in order to meet Ac requirements of his foreign customer. He must determme a price policy. Is he to charge more for his commodities in foreign countries or is he to make the same charges that he asks his domestic customers to meet, or is he to sell at a lower figure than he does at home? He must also decide whether he is to give reasonable credit to his foreign purchaser— a veiy inqportam phase of aqxMtii^ that requires eariy settlement* The mMiod of obtaining payment for his goods may confuse him to some extent, but as has already been stated, investigation and study of existing ways and means will convince the merchant that it is not as difficult as it may seem. He will learn, also, of new money values, and that the American dollar does not always maintain its par value in foreign countries. He win also become familiar with shipping details such as are peculiar to maritime commerce only. These are only a 2— "To ascribe the reluctance of many /merican aamifactarers to grant to foreign customers credit terms, regarded by Iftie latter as reasonable, to 'ignorance' it nnfair in many cases. It has, indeed, happened that a manufacturer has refused to affc am awda te in tiM auttter of eradk a hooaa of aboolnteiy assured standing iiaiply bccanae *cash agaiaat documents 1m Ncir Yock* it Ida rait, bat moot Aacri- can manufacturers declining to do business abroad on a credit basis do so beeaaao they feel that in some way or other they are not equipped for this class of busineaa. The difficulty of obuining reliable credit information regarding the financial stand- iat of ievdgB enMooun, ^ danger of aoC reeeiTtof a sufficiently timely warning of any cbange in Mr ftttadal coaditioa, flit fear of wfoondod oomplaints, un- warranted deductions and onraaaoaable delays in payawat, At innintribiBlj of obtaining justice in commercial litigation in cerUin undeveloped countries, aad tiM lUgh costs of such Utigation in other countries, and, finally, the consideration that a manufacturer who bas ioTettcd bis caj>ital in his plant and natc^its depends naturally npon a reasonable speedy rtlara oa bit iavatlBMBt aad caaaol vndertako to finance a large number of importers in foreign countries — all these are wei^y arguments for prudence." — Archibald J. Wolfe, "Foreign Credits," publication at Special Agents Series of tihe Bureau of Foreign and Domestic Commerce, 1913. PRINCIPLES OF EXPORT TRADE 5 few of the new conditiofis.tfaat will ariac in the development of the merchant's export business. Success in Exporting Is Measured by Seriousness The seriousness witli which the merchant is disposed to enter the foreign field, and his willingness to take such risks as he has been imfamiHar with at home should be carefully tested before a decision to go in for exporting is made. If the merchant's seriousness is measured by a desire to "dump" a surplus lot of worthless merchandise on an unsuspecting foreign public without considering the future consequences, then he had better devote his efforts to the home market, where such practices will find encouragement m certwn sections only. While such "dumping" tactics may prove successful the first time in a iomga country, disaster will surely follow a second attempt. This docs not mean, of course, that there are no markets for cheap goods in foreign countries. There are several of them. Reference is here made to articles of a hi^ con^tive character where quaUty and utility are the prime factors that detemune their success. The workmanship of these should not be sacrificed in order to make the price extremely attractive to the foreign purchaser. The world should not be a dumping ground for worthless stocks. What is not good for the American people should not be good for the foreign buyers. To be successful the American manu- facturer or merchant must lay down his foundaticm securely. Surely he cannot attain this object by using flimsy material in the effort Competition in foreign markets is keen. The efficiency of the American workman is matched against the efficiency of the world's greatest artisans. The American workman has proven his efficiency. He has proven his ability to make articles of a quality that has created a world demand. In order to m ai nt a in this demand we must continue to produce with the same skill that has marked our successes in the past Chapter II PROBLEMS CONFRONTING THE EXPORTER Study of market conditions an essential requibembnt-* Some factors governing extokt tkadb— Manufacturer'^ aim SHOULD BB 10 PLBASB TBB CUSTOMTO QuALTTY, NOT PRICES, DE- TERMINES success—Other factc»s that govern export trade Before deciding to engage in export trade the manufacturer must settle in his own mind a number of matters that may affect a final decision. He must decide, first of all, whether he really desires to do exporting on a pertnaneiit basis. "Shall I stay in permanently or shall I stay out permanently?^ is a question he must be able to answer before taking the first step forward. The cumulatiye value of exporting is the element that must survive the acid test. Isolated effort is worse than none at all. Unless a manufacturer is in a position to continue exporting on a per- manent basis he had better confine himself to the dotnesttc market, as spasmodic attempts to awaken interest in fordgn fields are not only painfully expensive but wastef ully tiouble- some in the conduct of business at home, IVhat Deciding to Go in for Export Trade Means When the manufacturer decides to sell his goods abroad it is taken for granted that he has a sufficient amount of capital to lay aside for preliminary devebpment, although it is not neces- saiy to use a large fund for sudi purpoaes. As the monetary requirements of each mdivkhial manufacturer depend on his own peculiar wgani^tion, and the scope of his activities in foreign fields, it is absolutely impossible to name an arbitrary figure as representing the initial capital outlay that would be required The amount of capital for foreign trade development d^pmdB, just as it does at home, on the extent of the activities oontem- plaled, and the condition of the mvestor's surj^us. No sane business man will recklessly devote a large amount of his acces- sible capital in testing new markets. A well defined itlea of the 6 PROBLEMS CONFRONTING THE EXPORTER 7 capabilities and requirements of those markets is the first essen- tial of the practical business man. Therefore, in deciding to go in for export trade the manufacturer— it is taken for granted— has made a preliminary survey of the entire situation. First of an he has carefully analyzed his own situation. He has learned that he can increase his factory output by efficient management without extravagantly increasing his overhead expenses. He has learned that his product can be sold in other countries where the degree of civilization is advanced. He has carefully looked over the field for competent men to take charge of his exporting, and is satisfied that he can find fairly competent employes to entrust with such a ddicate undertaking as eaq^ trade. He has made a close study of laws, regulations, ratiesi custotns requirements, consular documents and hundreds of other details peculiar to the exporting business. Deciding to do exporting means the mastering of all these details, along with many others whidi will be taken up m subsequent chapters. Study of Market Conditions an Essential Requirement Good business judgment should dictate a careful survey of market conditions in the countries where the manufacturer is contemplating the development of a demand for his articles. The success of an article at home should not serve as a barometer that will determine its salability overseas. The American people spend minions in chewing gum every year, yet this is not^ indication that the article would "go big" in foreign countries. The chewing gum habit has not at this writing been acquired universally. Breakfast foods, while enjoying a big sale in the United States and in Europe, are not very pq;>ular in Latin America, where the people by habit confine themselves to coffee and rolls as the first meal of the day. Again, climate may have a direct bearing on the success of a manufacturer's article abroad. The merchant who endeavors to market electric fans in Punta Arenas, Chile, or woolen underwear in the Panama Republic is doomed to lose some money. He should not fail to study the climatic condi- tk>ns in foreign countries. With little effort he could have learned that the citizens of Punta Arenas are already blessed with a cool breeze that is practically perpetual, thereby dispense ing with the necessity of artificial "air," while the people of Panama find plenQr of comfort in a certain style of underwear 6 EXPORTING TO THE WORLD whose material and weight are m keeping with the climatic con- ditions peculiar to that coontry. Ignorance of weather conditions in Rio de Janeiro caused a merchant the loas of coottderahle money a few years ago. He had endeavored to unload a con- signment of snow plows on an innocent public. The study of an atlas for a few moments would have saved this merchant con- stderahle trouble. Some Factors Governing Export Trade Needless to say, the manufacturer must know what changes must be made in his article in order to meet the requirements of his foreign customer. In order to do this he must know more than dunatic conditiims or habits of the people. He must beomie familiar with special requirements and peculiarities of the particu- lar markets he wishes to exploit. Failure to take this precaution will find him attempting to dispose of articles, the manufacture of which did not take into consideration certain factors govern- ing their sale. For instance, in many countries of the world the Hi^tric system of weights and measures is prescribed by law. The American manufacturer who ships a consignment of instru- ments to a country where distance is read in terms of meters and kilometers, and weights in terms of grams and kilograms, without rha«gi"g the reading thereon so as to harmonize with the prevailing system, would be oommittii^ a grievous blunder. Neither should he attempt to ship typewriters to countries idiere the prevailing language is Spanish without first equipping them with characters peculiar to that tongue. This, of course, involves the problem of changing the manufacture of these articles in a slight degree to meet foreign requirements. It is an eacperience that has been successfully met by Amerkan flttnufactumi who have ahered their domestic plans to comply with the requirements of the foreign markets. It is one of the essential factors that must be considered in venturing into foreign trade. Probably too much unjustifiable criticism has been directed at American mannfacturers who have refused to make a change in the mami> factnre of thdr product in order to comf^y with certain require- ments in forrign markets. There are certain automobile mami- faclurers in this country who refuse to change the position of the drive from the left to the right in order to comply with the wquiiements of some Latin-American countries where the chauf - PROBLEMS CONFRONTING THE EXPORTER 9 f eur turns to the lett instead of to the right This may possibly be due to stubbornness or, perhaps, to the impossibility of mak- mg the change without incurring considerable loss. It is possible, alsot that the buyers of automoMes asking for these changes ate unwimng to pay the extra costs that may be involved. It must be remembered that the basis of our industrial wealth rests on our policy of quantity production. While it is possible to turn out a tremendous amount of work from a factory that is geared up to produce m enormous quantities at a very low cost, yet a sHgfat deviatkm frmn the methods of that production is Ukely to mcrease the price beyond all proportion. Hundreds of manu- facturers in this country have turned down big orders from for- eign buyers simply because they were unable to make the neces- sary changes in a product and at the same time secure themselves against h)6S. It is doubtful, however, if any manufacturer would turn down an order regardless of the minor changes required if he were assured of reasonable profits. There is not an article produced by an American manufacturer that may not be sold in foreign countries. It is not so much the problem of finding something that will sell overseas as much as aiCfrt y"*"g under what conditions an article may be sold and where it may be sold to the best advantage. Take ^ maker of straw hats, for instance. Straw hats have a wide fordgn market, but it is absolutely essential for the manufacturer to study cli- matic conditions in the various countries before he can intelli- gently dispose of his goods. By taking advantage of the dif- ferent seasoDi he will find a sale for his hats for pcactically the entire year. In countries south of the equator wmter is on its way when the people of the United States are basking in the sun- shine of an early spring. When the straw hat selling season is over in this country it is about to start in Argentine, Chile and Uruguay. The antomdlHle trade and clothing business enjoy a somlar advantage. ManufacHtrer's Aim ShoM Be to Please the Customer We sell in order to make a profit. The customer is interested in an article which he has accepted because it has an element of Utility to him. It has a degree of quality that is satisfactory, and the price is reasonable. Generally speiddng, it makes no differ- ence to the purdiaaer where the artide conies from as kiag as 10 RTING TO THE WORLD it meets liis leqairements. The maiitifacturer cannot impose an article upon an .unwilling customor and expect to build up his trade on that basis. We must remcnibcr that the development of a successful export business does not depend so much upon our facilities to supply the world with our commodities as it does upon our abiH^ and willingness to please our customers. This, as has been txphaatd already in this chapter, may invohre a read j ust- ment of factory processes, and this question will require disposal by the proper executive only. But a definite policy must be established at the outset "Shall I change my methods to meet fm^gn requirements or shall I endeavor to sell what I have already manufactured?** This is the question that the manufac- turer must settle definitely. Under date of December 7, 1915, at the convention of the National Association of Manufacturers in New York City, Dr. E. E. Pratt, former chief of the Biureau of Foreign and Domestic Commerce, made this statement: "I wonder if most of the manufacturers who intend to embark in an export trade realize that a definite policy must be adopted at home as well as in the foreign field. As a matter of fact, some of the most important decisions which the manufacturer can make with reference to foreign trade are to be made at home with reference to his home organization, with reference to his methods m the United States, with reference to production in his plant, and with reference to niatters whidh are seemingly not directly in the foreign department factors Determining Success of Mmmfacturers "Are you, as a manufacturer, g<(Hng to manufacture for export, or are you going to export what you have manufactured? The difference between these apparent similar statements is the dif- ference between success and failure. I have already referred to die plow manufacturer,^ and I would like to cany that illus- tration a Uttie farther. I know of one plow manufacturer who 1. "Plows vaty not so much with the taste of the plowman as with the char- acter of the soil in w4iich the plow will be used and the species of animal that will draw the plow. Plowi oC differeent type* an med hn tfM 4ifte«Bt MelioM of ^hm Uakdl States. Simfluly, ylm of dMnont types ors used in diffsreat oonatries. Ths MiMofirtiirrr there f cwne, must find out the soil conditions and mtist export to a certain market the type of plow which the soil conditions there require." — Dr. E. E. Pratt, former chief of the Bureau of Foreign and Domestic Commerce, in • Statement before the International Trade Conference in New York City in 1915.. PROBLEMS CONFRONTING THE EXPORTER 11 sent a man to Aiigentina. It was his business to get the facts about conditions there. He actually worked in the helds. He found out exactiy the land of plow that was suited to that par- ticular trade and to those peculiar soil conditions. He sent a cablegram, at a cost of many hundred dollars, instructing the manufacturer in detail as to changes which must be made in order to meet the conditions in Argentina. The factory superin- tendent objected. 'We can't make those changes/ he said to the manufacturer; *it would involve the changing of all om: manu- facturing methods/ But the manufacturer knew his business and he knew his man, and so he said to the superintendent: *1 have confidence in the man I sent to Argentina, and the plows for that market are to be made in: the way which he desires. You f dk>w his instructions.' The result was that a large, prc^t- able business was built up in Argentina. That is what I mean when I refer to a home export policy, and this illustration also shows the need of executive direction." Altering of Product May Be Required It is of prime importance, the foregmng experience diows, that the manufacturer should realize from the start that export trade may involve radical changes in the making of his product, and that he must either be prepared to make them and cater to the markets he desires to expk>it or refuse to aUer his domestic poliqr and therefore keep away from ioraga trade. This prob- lem has been overcome by large plants whose quantity produc* tion has enabled them to sell to the world at a very low price. Henry Ford's automobiles are known in practically every section of the globe where automobiles are in use. However, Ford has had to alter the drive of his automobile from the left to the right in order to meet the requirements in certain Latin-American cotmtries. In Chile, for instance, the driver must turn to the left. Therefore, he must have his drive on the right. A striking illustration of a manufacturer's desire to please is related in "Export Trade," a New York export joumaL It tells llie ttoiy of a German saksgman who was able to discover a weak, ness in a customer for a pocket knife with an illustrated handle. The story /was told by an American salesman. It says : "On one occasion while traveling through Mexico I purchased a pocket knife which had attracted my attention because of the pretty n EXPORTING TO THE WOiO-D medallion in the handle, displaying the face of a dark-e]red senorita. I thought I had captured a sample of Mexican cutlery, but my delight did not last long. A few days later I happened to meet a Gennan drummer, and on showing him the knife as a specimen of Mexican skill he laughed heartily. 'Why, I sold those knives myself,' he said. They were made in Germany/ " What has been said does not necessarily mean that the manu- facturer must keep on continually changing or altering his article to meet foreign requirements. Such practice, it will be found, is rather an exception, and not the usual rule. However, the ai'erage American manufacturer will listen to reason, and once cmivinced that he can profitably change his product in order to cater to the specific requirements of a certain market he will be the last person to turn down the proposal. The habits of hundreds of years may not be changed over- night by an enterprising American traveling salesman, or anyone else for that matter. It has been tried without much success. But when the people of a foreign coontry have been accus- tomed to an article of an inferior type it should be within the bounds of discretion to endeavor to introduce one of superiority and not a poor imitation that merely conforms to the customs of the people. For instance, the author has seen some ponderous keys in South America, so large that they require a joint in the center to permit doubling up in the pocket They were made in England. The practical American lock and key are far superior to the British make, and the wise manufacturer will not only refuse to follow the British style but will insist on showing the purchaser the advantages of his own manufactured ware. Quaiiiy Not Prices Determmes Success Nothing does more to harm our nation's good name than the disposing of worthless articles bearing the American trademark in foreign countries. A cheap article made in America reflects not so much upon the maker of that article as upon the country as a whole. During the war complaints from new customers in foreign countries against the poor quality of merchandise that American exporters had shipped to them were quite numer- ous. This is true particularly of South America, which was the objective of ine3q)erienced salesmen in foreign countries during the war. These men, bdieving that the South Americans woola PROBLEMS CONFRONTING THE EXPORTER 13 ''fall for*' lines that had had considerable difficulty in the United States, carried along with them trunk loads of samples, hoping to reap a rich harvest, but to their amazement they discovered that their intended Latin- American victims were just as exacting in their selection of merchandise as some of the shrewdest American buyers. Witness the reputation of a certain nation in the Far East. This country has become extremely diligent in exploiting new markets. With its cheap labor and the use of cheap materials it has been able to produce low priced goods and for a time suc- ceeded in disposing of tremendous quantities of goods to un- suspecting customers. It is yet a dangerous contender in the world markets, but its cheap priced articles failing to bear up, an unenviaUe reputation has been the result among some of its former buyers. The matter has become so serious that legisla- tion is contemplated to prevent the exportation of articles from that country which fail to pass the test of quali^ before ^ board of competent oommerdal authorities. The foreign buyer sedcs quality in an article as a general rule. The price is a secondary consideration. American-made goods are noted the world over for the skill that has been devoted to their making. Of course, there are articles such as raw materials wliose sale depends on the price at which they are offered in competitive markets. In this- classification such staple products as wheat, coal, corn and cotton are included. But the great percentage of articles mantifactuted! in this country are not subject to competition on a price basis. To further illustrate the point, we have in this country several different makes of automobiles, and watches, and fountain pens and typewriters. Some of these articles do not depend on the reasonableness of the price for their pc^ular- ity. The arrival of a popular priced car in the market did not cause the factories producing the more expensive cars to close down. There is a typewriter so cheap in price as to be tempting to anyone having a use for such an article, yet it has not forced its more expensive competitors from die market. The Japanese government flooded certain markets witli an imitation of a well known American fountain pen. The price was much lower than the American make, but the latter kq>t on selling. It was qual- ity that brou^ remits. EXPORTING TO THE WORLD Americafp-tnade Goods Compete in Europe Before the war our manufacturers invaded some of the most highly developed countries in Europe from the point of industry. Germany had been a great competitor of the American producer of typewriters, farm implements, electrical machinery, automo- Uks, sewing machines and wearing apparel, yet our merchants sent their wares to the heart of Germany and successfully com- peted against artides of Teutonic origin, and this in spite of the fact that increased overhead resulting from ocean freights and customs duties had to be met. Also, our furniture and shoes are being sold successfully in Chile, where local products of a similar character have won favor. The American shoe manu- facturers' development of the market in Chile and other South American countries was made rather difficult hy the necessity of changing the style of the product. The people in those coun- tries have been accustomed to a short vamp with the round tip, a style hrought over from France. The American makers of flioes now provide those countries with either round tips» or pomted tips, which is peculiarly an American fashion. The abundance of CaUfomia's grapes does not prevent Spain from shipping this delicious fruit to this country. After all, there is a certain attraction for ''imported" goods whose char- acteristics of having been made abroad assure it a ready sale among a certain element of the native population regardless of the merits or price of a locally made product ''Made in America** is a labd that has woa prestige in foreign countries. Foreign buyers — and they are most exacting — have learned to place implicit confidence in commodities bearing the American trademark. They know that we do not produce trash here. We have made it possible to put quality into our products through our hig^ devdoped industrial Sjrstem. We have been able to effect quantity production without impairing quality. We have mobilized an army of the most competent work- men in the world, to whom we have paid the highest wages of any workmen in any country. Their standard of living has been high and yet we have been able to compete in foreign markets mfk countries that have had the iqiparent advantage of lower labor costs. What is the answer? It is the quality of our material that has won us markets. We should have no faith with those who insist that the reduction of wages is essen- PROBLEMS CONFRONTING THE EXPORTER 15 tial to successful competition against the cheap labor of other countries. The contrary has practically been proved. Other Factors thai Govern Export Trade A superficial study of conditions in any ghren market is not enough. The manufacturer who is preparing to extend his business overseas should know as much about the territory he aims to cover as far as essential information is concerned as he does about the various markets at home. He should not only study the history of the country — ^which serves as a basis for intelligent observation — but also the d^jrce of civilization to which the inhabitants of the country are accustomed. A manu- facturer of pianos may not find a very extensive market for his wares in Haiti, but a careful study of the civilization of Aus^ tralia will assure him of success in that line in certain sections of that country.^ Needless to say, the difference in the degree of civilization between one country and another is the difference between success and failure in the sale of luxuries to which the people of highly civilized countries have been accustomed. The prosperity of a country depends upon the stability of the government as well as upon its natural wealth. No matter how rich in minerals or agriculture a country may be, it can never enjoy the fruits of its wealth while those in power govern un- wisely and inefficiently. The government must be stable. Wit- ness the case of Russia rquresenting an inefficient and unwise government, and Btexico impoverished by almost perpetual revo- lution. The study of political conditions should be just as im- portant to the manufacturer as the study of commercial and industrial conditions. In normal times steamers follow their schedules almost as precisely as railroad tnuns of highly developed transportation . systems. The world's greatest ports are well equipped with modem facilities for the quick loading and unloading of cargoes. 3. "Than k pnhMf no co imUy in Um vorld whui. pinot are more tued, itt proportion to population, and are considered nore necessary as features of home life than in Australia, The local piano trade seems to follow closely the local mar- riage statistics, a piano being considered almost ifiie first essential of domestic life, so that it becomes the usual circumstance for a newly married couple to buy a piano, Uw «nr tfaao pojnenti p r e y ontin g wnj Snandil horUiip in so doinff. No natter horn Iramble the boni^ nor how remote it may be from large cities, a piano it usuallr • Mtaf fmtmm «f il;''-— WhERE IS EXPORT DEPART- ment to be estabushed? — essential units in export Department When the manufacturer resohres to enter export trade it is taken for granted that he is prefwired to assume all the iHirdens peculiar to shipping and selling to foreign customers. The mat- ter of establishing an export department rests now on his own filioulders^ He must e3q>loit his own market, m a in t ain his own sales force, conduct his own advertising proi»ganda, make hb own market surveys, investigate the credit standing of his pros- pective customers, make his own collections, and assume a mul- titude of other small burdens in connection with the export busi- ness. However, as a direct exporter he has the advantage of handling his own goods, and of cutting out the nuddle man's profit. He comes in contact with the market personally. He builds up his own business. The middle man does not do this for as a rule. As a direct exporter he has that personal interest and enthnnasm in the success of his pel products that no commission man or export manager may have. This is the element that is inspiring many manufacturers to organize thdr own export departments and sell direct to foreign customers. Export Deparimeni Need Not Be Expensive A§m The organization of an export department need not involve liie expenditure of a considerable sum of money in the beginning, unless, of cot irse, a manufacturer's business is so extensive that additional capital is accesmble f or ^ estal)]i8hment of a Aor- oughly equipped division whose chief functions shall comust of 8i ORGANIZATION OF EXPORT DEPARTMENT 25 the management of the foreign business of the company in all of its details. But for the small manufacturer — the man of moderate means — who desires to adopt a sound pay-as-you-go policy of develoimig the foreign markets, the logical course to follow would be to absorb the additknial duties required in exporting in his existing organization, with an export manager in charge who shall devote his entire time to the details. Even then there should be close supervision by someone interested in the business or by some trustworthy employe so that all prob- lems arising from time to time may be settled with some degree of intelligence. Export trade is, indeed, interesting. The person in charge deals with all manner of people, who follow different methods of livings and of thinking and of speech. Today he may be communicating witii a customer in Egypt and tomorrow with a customer in Siberia. His desk is the hub of a wheel whose spokes reach out in all directions. The export head of the busi- ness is truty a man of the world. He becomes broadened and he can look at tilings from the other feUow's viewpoint The establishment of an export department need not involve extra buildings, or special departments. It can fit right into the routine of the domestic business — and succeed. Selecting an Export Manager for the Business Although the fiekl is quite full of applicants for the positicm of export manager, the manufacturer will find not a little diffi- culty in obtaining a competent person to fill the bill. In New York City alone there are hundreds of young men whose only daim to consideration rests in their alMlity to speak and wr^ in a foreign language. This is not enough. A successful export manager should be more than a linguist. He should be a student of countries, market ccmditions, political developments in foreign countries, and, above all, a coomiercial dipkmiat Mmover, he should be a gentleman in every respect, as he will come in con- tact with buyers from foreign lands whose degree of culture and learning may be surprising to the provincial American business man* As an export manager is expected to transact a large volume of business through comspoodeace with customers he does not know it b of prime inqiortanoe tiiat he be particdariy 26 EXPORTING TO THE WORLD skinful in dictating letters and in avoiding certain expressions iti his correspondence so aMmnon to the American buwness man of average intelligence. For the young man who is sedong a career which may grow with America's export trade here is an opportunity that should exercise his initiative and enterprise to the fullest extent, and consequently bring adequate financial returns. Who Is Capable of FUling Export Managers Shoes f Perhaps the manufacturer's first thought in looking around for an export manager will be to advertise in the newspapers. His mormng mail will probably consist of applications from export managers already connected with other firms, or from persons claiming to know foreign countries and one or two foreign lan- guages. Perhaps the mail may bring in the applications of young men who have just completed a course m Foreign Trade m some school or college. The colleges and universities of the country are now paying particular attention to the teaching of subjects aimed to fit young men for foreign trade service. These institutions are doing a worthy work and place at the disposal of the student valuaUe hif ormation that is essential m fordgn trade. A domesUc sales manager, also, may present his ^plication along witfi a record of his sales efforts at home. His own sales manager may be a contender for the position. Of all these candidates the most promising is the export man- ager from another firm. The manufacturer who is able to obtain the services of an export jnanager who is thoroughly experienced m the business is, indeed, fortunate, as their number is hmited. The export manager not only introduces an export syston into the manufacturer's organization, who may bring along with him an invaluaWe experience which years of hard labor has accu- mulated. The sales manager is a Ukdiy candidate. The man who is ahie to sell goods m the domestic fidd, and who has had txpcnr cnce in directing salesmen and selling campaigns !^iould make an efficient export manager. Possessing this knowledge of do- ing busmess at home, it is only a question of time when he can master the "shmt" of export trade. If the manufacturer can afford to take his own sales manager from his domestic bath by all means he should give htm the opportunity of crt business of the concern. Someone tfi Authority as Executive Head No matter who the manufacturer selects to conduct his export department there should always be someone in authority — ^some- one financially interested in the concern — who should serve in the capacity of court of last resort in matters demanding execu- tive decision. From time to time the export manager will submit propositions and suggestions concerning the development of the business overseas. The export manager should not decide these things alone. He should merely submit hi^ recommendations. The executive in charge should also be responsible for the amount of experimentation in a foreign market He should determine whether a change in the product is justified by the returns promised. He should serve as the fimal judge in matters involving credit prob- lems. The determining of a market policy which involves the use of salesmen exclusively or ccMrrespondence and advertising exdosively, the establishment of branches or the appointment of foreign agents arc other matters that demand executive atten- tion should rest with the executive in charge. Is the manufac- turer going to sell direct to wholesalers or to retailers or to con- sumers? This is a question that the executive must answer. Where Is Export Departmeni to Be EstablishedP Let us suppose the manufacturer has selected his export man- ager. The next question is, "Where shall I establish my export department ?" He must decide between the factory and the prin- cipal port If he e s t abl ishe s his eaqxMt dqiartment at the factoty IB EXPORTING TO THE WORLD he will be giving his expcnt manager the advantage of dose contact with the business, and an opportunity of not only direct- ing the invoicing of the goods and their proper packing, but of offering practical suggestions in the method of productioa that the peculiarities of the different markets demand. When certain ditficulties relative to shipping instructions arise the export man- ager is on the ground to clear them away. On the fyther hand, if the manufacturer wishes to establish a separate export department at the principal port he will be gii^ng his export manager the advantage of being in close touch with the buyers who are constantly visiting this country, and with shipping conditicms, so that he may be able to direct his own shipments without employing a foreign freight forwarder or some other intermediary. Established at the principal port, the export manager also has the advantage of keeping his fingers on the pulse of export trade. He meets with other members of his fraternity of business with whom he may be able to exchange views. The buyers of hundreds of commissacm houses are sta- tioned at the principal port. It is to the advantage of the export manager to keep in close touch with these representatives. It is possible, also» that he may be able to finance drafts on foreign buyers much more economically than it is possible at some inte- rior point where the facilities of financing foreign trade sh^ ments are inadequate. Export Department Should B€ WeU Equipped Wherever the export dq[)artment is established it should be the aim of the manufacturer to equip it with a library that should contain all available literature on the subject of exporting, together with accurate atlases and official data. This will add to the efficiency of the export manager. The manufacturer should subscribe to all the leading export magazines, as wdl as to the pablicatioiis of the United States Bureau of Foreign and Domestic Conunerce which deal exclusively in foreign trade matters. The reports of the conventions of the National Foreign 'Trade Council and of the American Manufacturers* Export Association are also valuable. The Philadelphia Commercial Museum is splendidly equipped to offer valuable information on all matters pertaining to export trad^ as are also a large nmnber ORGANIZATION OF EXPORT DEPARTMENT 29 of Chambers of Commerce in other cities. The Pan-American Union is not used enough by American manufacturers seeking information in connection with trade problems with Latin-Amer- ica. The Pan-American Union, located in Washington, D. C, is supported by twenty-one republics of the western hemisphere, and its functions are to bring about closer political and commer- cial relations between the countries involved in the organization. Essential Units in Export Departtnent We know now that there must be an executive in charge of the export department aside from the export manager. We know that the export manager is in charge of the details peculiar 10 exporting and is responsible for his acts to the executive, who may be the manufacturer himself or someone financially inter- ested in the concern. But the export manager must have assist- ants. If the business does not justify a distinct perstnmel from that akeady employed in the dbmestic fidd then it is simply a matter of adjusting the new duties to the employes who conduct the domestic business. However, if the manufacturer is determined to equip his export department with an entirely new force be will learn he has quite a job on his hands. In the language of Mr. D. £. Delgado, export manager of the Eastman Kodak G>mpany, who gave an address on "Export Teclfnique" before the Sixth National Foreign Trade Convention in Chicago, "the greatest trouble manufacturers have in developing foreign tra de is lack of conv^ petent and plentiful help with export knowledge of languages and details, and time and again business has been lost because of continued petty annoyances caused by inexperience or badly informed correspondents." Mr. Delgado continues: "After long experience in the ex- port business with an organization which is supplied with means sufficient to obtain that which is most desirable, it is my opinion that a party going into the export trade should b^n by selecting a man to look after the development of business ; one who has traveled, is thoroughly posted on export dealings and, if possible, one who has a knowledge of foreign languag-es. He should receive all incoming mail and read all outgoing mail signed by the correspondents and, in turn, he should divide the detail work and correspondence by terri- 30 EXPORTING TO THE WORLD tories between the other men who would be niade responsible to him for the success of the sales and connections in their territories. The export manager must arrange the detail work in such manner that he may be able to make various trips, say, one every year, until he has visited all the countries with which he is doing business, and do the missionary work necessary in new territories so he may know where to send his salesmen and what to expect from them under the condi- tions. It frequently happens that a class of merchandise will find ready sale with comparatively easy work for a salesman in one territory, while a man working a great deal harder may not obtain as many orders in a territory dose by, and the ex- port manager should be sufficiently posted to properly judge the ability of his men, which he cannot do unless he visits the territory and becomes ndence without personal acquaintance, and will be fitted to maintain friendly business intmoorse. The first two men- tioned conditions would be sufficient if the man is citable. ORGANIZATION OF EXPORT DEPARTMENT 81 Export Manager Should Control Export Credits "The manager of the export department should also have control of export credits, or the credit manager should comply with the arrangements made by the export man, for the reason that it frequently occurs that perfectly responsible foreign firms ask for extension of time on drafts, not due to their in- ability to pay, but the exchange market may have changed violently for various reasons and by waiting a few days or weeks the drafts could be met with considerable saving to the foreign buyer. The export man, not being busy with the details, can.keep in constant touch with the fluctuation of for- eign exchange, political and mercantile conditions of the ter- ritories, and can better judge the necessity for the request, much better than the domestic credit man, who, of necessity, is guided by set rules and justified by very different condi- tions. Liberalty in handling credits is one of the best means of creating better feeling for the firm and greater assurance of pleasant business relations, which, in the last analysis, is the best business developer. Duties of Correspondent ^ Salesmam '*We will dissect one correspondent salesman's territory. This man, first, should correspond in the languages of his territory and the export manager should hand him the corre- spondence of that territory. He, in turn, after looking over the orders, will see the credit man to find out, first, whether the party has any credit on the books ; second, whether he has a letter of credit ; third, whether there is a record that all of the drafts which have been drawn against him have been accepted, unless the credit has been issued without "recourse"; make sure that if the date of maturity has arrived the drafts have been paid, and if this information is not available, calcu- late the time for same, and if such time has expired ; hold the order for further information, which may be obtained by com- municating with the bank through which the drafts were sent, or by telegraphing direct to the connecting bank at the point where the customer is located. He will then, if every- thing is in order, pass the order to the order derk who orders n EXPORTING TO THE WORLD the goods from the factory (an entirely different process ixom the export commission merchant, who would in such case hand the order to the purchasing agent to buy the goods). When this letter reaches the order department, sufficient copies of the shipping department ticket should be made so that the copy may go to each of the various plants or factories where the goods called for on the order may be jmpared; the object being that each plant sends the part of the goods which they are aUe to supply out of the order. Eadi ticket should have tiic same order number, and when they reach the stock room they would be specifically marked for that one order and in this way get the goods together much sooner than if the stock room clerk had to combine different order numbeiB. Correspondent Shonld Follow Up His Orders "Having passed the order department and reached the ship- ping department^ the correspondent above referred to should see to it by regular visits to the shipping room that his orders move regularly to prevent packers from dispatching the smaller and easier orders in preference to heavy and more complicated orders ; to see that stencils, binding and weights, gross, net and legal, conform to the requirements of the tariff of tbe country of destination, and also to be able to get an idea as to the size and weight of the shipments in order to write to his freight broker to engage space and secure shipping permit for the transportation of the merchandise to destination. How Order Proceeds Through Deparime§ii •"When the goods are dispatched and billed, the invoices, which should be made in Spanish for Latin- American coun- tries and show the net, l^;al and gross weights, as well as the measurement <^ each case, and, in addition, the net weight of each dass of item packed in such case, should then be handed froiq the billing department to the credit department clerk in the export department, and the railroad freight or express receipt is also to be handed to the credit clerk, who will proceed, first, to insure in the open market or in the policy of the customer, or in shipper's own open policy, covering ^ I ORGANIZATION OF EXPORT DEPARTMENT 33 various risks for breakage, pilferage, and general damage, as required by the customer or as the class of goods necessitates, bearing in mind that insurance should cover, not only the amount of invoice, but local and ocean freights, as well as all shipping charges; an addition of 10 per cent generally would cover; then follow instructions and forward the necessary papers and invoices to the freight forwarder, accompanied by the declaration which the customer supplies for the purpose of consular invoice at the seaport and a certain number of copies to the customer abroad, keeping the required number to supply the bank when drawing for the value. This clerk should be the custodian of the letters of credit, as he will in some cases have to attach these to the invoices and drafts to be sent to the bank at the seaport to negotiate when the freight broker delivers the endorsed steamship bill of lading to the bank. This is a matter which the manufacturers in the interior^ points of the United States have to be very partictilar about as the consulates of the various foreign countries require that the man who signs the consular invoices be duly authorized by the manufacturer, and the freight broker, to whom such authority should be extended, requires thatJie should be given the exact phraseology that the customer requires used in the consular invoice for his goods. The clerk doing this work must be trained to use great care as this matter demands very careful attention because in most foreign countries, particu- larly the Latin-American countries, a customer in any one town is apt to wish his goods classified under a certain para-^ graph of the tariff and a customer in another town may re- quire the same goods classified under a separate paragraph of . the same tariff, and any deviation would be apt to cause heavy fines at the Customs and the manufacturer would face a heavy payment in addition to disturbing pleasant relations, and inas- much as the manufacturer in this country has no safe guide as to the interpretation of the tariff of each foreign country, he must of necessity comply with the wishes of his customers or else not accept the business. '•The order clerk must have a good schooling and at least a course in a business college ; be familiar with the metric sys- tem so that carelessly written orders, as are not infrequently received, will be interpreted correctly ; a man with good judg- ment to interpret an order and who would know when not to make any substitution ; who should be able to decode a cable 84 EXPORTING TO THE WORLD message, and who should be somewhat familiar with foreign languages in order to save the necessity of having each and every order translated before handing it to the order clerk. Duties of the Pockmg Defwriwmii **The packing department should be provided with scales that show automatically both pounds and kilograms ; the ordi- nary scales showing pounds only, which require the packer to coni^ pounds into kilos, are the cause of very frequent takes, which means excessive payment of duties, if over, and heavy fines, if under the true weights. The best man in the domestic packing room ,and by this I mean the most careful and not the man who turns out the most work, should be the one selected to do foreign packing, as very frequently eaeh item, before being placed in the packing case, must be weighed for legal and net weights and he must make a careful record of the contents ol each case, as when the invoice is made by individual cases, each numbered in rotation in series with previous shipments to a certain party, it saves the need of the cases being opened by the customs inspectors at the point of entry in the country of destination, for when the goods pass tiie customs they are frequently shipped to interior points by crude means and the well packed case which has not been dis- turbed will stand the extra travel and arrive in better condition with less chance of pilferage than if it had been repacked care- lessly by laborers at the custom warehouse. Mamtfaeimnr Should Be Mmttter of Associaikm "The firm doing export business should become a member of at least one of the associations which are in such a worthy manner assisting the manufacturers in this country to devek^ expcMTt busmess, for the reason that in an emergency when export manager in a small town wishes to compare not^s he can write to the association for information and also because of the fact that such associations generally have periodicals in which they publish inquiries from foreign buyers and keep die caport manager in touch with the l^;i^tion, changes In ORGANIZATION OF EXPORT DEPARTMENT 35 shipping and tariffs, political disturbances in foreign countries, etc., which will enable him to better handle his position. "We note that of late governmental departments are making eliorts to teach foreign trade as well as foreign languages in urban universities as well as in business colleges and it is to be hoped that to enable our youth better to ht themselves to assist in the devek>pment of foreign trade, after they have graduated from high school, they should learn export tech- nique, as follows: To correspond in Spanish and French. To study the history of Latin and Oriental countries. To practice patience in dealing with people of other races or other tendencies, without presuming to teach them our ways. To be accurate and careful, considering that small mis- takes, which could be rectified at home by the following mail, would cause the expense of cabling or heavy fines abroad. To obtain a very good knowledge of world geography and habits of the people of other countries. To study the technique of marine insurance. To study the details of foreign exchange and foreign moneys. "With such experience we should in a few years create a body of capable export merchants, placing our nation on a par with European merchants 'Who have been developing their youth in such manner for many years." I Chafhk V THE TRAVELING SALESMAN OVERSEAS Manufactuber judged by man in the field— Necbssaky QUALIFICATIONS OF TRAVELING SALESMAN ABBOAD>-— PREPARATIONS NECESSARY FOR TRIP ABROAD — EXPENSES OF TRAVELING SALES- MAN — ^Licenses required in foreign countries — The combi- nation TRAVELING SALESMAN } The success or failure of a tnantifacturer in developing him- ness in a given foreign market by means of a personal represen- I tative on the field will depend just ius much upon the qualifica- • tions of the person he may send overseas as his minister plenipotentiary as on the quality or utility or price of his wares. Doubtless the manufacturer who decides on the policy of selling abroad by using co inmercial travelers^has on his_jaiad thie plan, of deyclopingja_p^manent business. It is the fiiie8se» therefore, with which he mak^his miroddctloir that is going to determiiie ill a measure the success he may expect to receive in futute dealings with foreign customers. It can readily be seen that the traveling salesman who starts on his journey that will take him to di£Ferent countries, different climes, and hring him in contact with peoples of different races, customs, hahits and ways •of thinking is charged with a responsible function. His job is *o blaze a trail, to gain an entree and to inspire confidence in the strange manufacturer thousands of miles away who desires to sell articles to a skeptical buying puUic Most likely it will ' be the £rst unpression made that will decide for iSbe native^ buyers. The impression the traveling salesman creates is the' impression the manufacturer at home creates. Manufacturer Judged by Refreuntalwe m FiM The manufacturer is judged by the man he sends overseas to develop his business. The house stands to win or lose in the 86 THE TRAVELING SALESMAN OVERSEAS 8T ratio of the ability or inability of the travdii^f salesman. If he is stupid or incompetent he puts the house in a bad light. The nation as a whole is included in the general criticism. He fur- nishes our fordgn competitors with additional material for en- gaging in verbal essays on the "incompetency of the Yankees." An ignorant, ill-mannered, narrow-minded, dishonest or in- competent commercial traveler in the foreign field is worse than no salesman at alL With such disqualifications, he is not only incapable of selling goods, but capable of ^ling tho market for the finest typewriter ever made or the finest auto- mobile or piano ever turned out from an American factory. The author recalls the eaq)ertence in Buenos Aires of an electrical appliance salesman who fdt that his time was more valuable than that of some of his "prospects." In his efforts to prove the accuracy of this theory he attempted to rush matters with a certain Argentine gentleman who was in the market for a con- siderable quantity of ctectrical parts for a business block of which he was proprietor- The order involved a big sum of money and was worth going after. The salesman failed to take into account, however, the fact that the temperament as possessed by a native merchant in Argentina is very much different from that accredited to a business man in Lincoln, Nebraska, or Cadil- lac, Michigan. The fonner likes to take his time ; the latter has placards on the walls around his desk reading, "Don't ^ P^t off until tomorrow 'what you can do today,** or **Do it now," etc As the salesman soon learned, the native refused to be rubied into the transaction, and later refused to have further dealings with him on the matter. A few weeks later another salesman carrying a similar line arrived from "The States." Through friends ami business connectious he learned of the native mer- chant s necessities. In toe he was property introduced. In con- versations with the prospect he seemed to show that he knew quite a little about the country, about its laws, business condi- tions, future and other matters. This pleased the native. By appointment they met often for hmcheon. Later the American was invited to the home, where he met aU the members of the family. While on the occasion of these meetings business was discussed, yet it did not have the right of way over other topics of common interest to buyer and seller. A few days before sailing for the United States— a month after his arrival in the dty— the satesman meived a vis t at the hotel from the merchant* 38 EXPORTING TO THE WORLD who asloed to see his catalogue. Before he kit the room he had sigfned an order lor several thousand dollars' worth ol electrical fixtures. Traveling Representative Must Have Broad Vidan The American manufacturer who contemplates sending a rep- resentative out on the foreign road on an initial tour of investi- gation should have a ckar conception of the obligations which he imposes upon him. He is not only a seller ol goods, hut a judge of human nature. He is not only a carrier of samples, but the interpreter of the house's mission in the foreign field. He must be capable ol taking the initiative. He must exercise his own ingenuity. He must be enterprising. Obviously such tre- mendous responsibilities assumed thousands of miles from "the base of supplies'* cannot be imposed upon irresponsible and incompetent agents. In making his selection the manufacturer must watch Ms step. N^ligence in the judicious coosideraftion of the "personality dement" may lead to disaster. The shoals of American foreign trade are strewn with the wreckage of ventures where too much attention was paid to promises and dreams and too little to proper qualifications and personality. 'Tht salesman must have a broad vision. He must have the international viewpoint. He must be capable of meeting people ol different races, civilizations, traditions and manners. He must maintain a sympathetic attitude. He must be capable ol judging conditions in loreign countries as they are and not as they should be. He must not be tempted to criticise things because they do not measiure up to the standards he is accustomed to at home. He must rememi)er that the duel lunction ol his personal mission is to sell goods where thqr may help to raise the standard. He must know how to obtain essential information, such as credits, and to judge the trustworthiness of a customer without causing embarrassment. He must be able to analyze conditions as to transportation and distribution. He must judge of the buying power of the community in which his firm desires to do business. He must fcimiliarite himself witii the prevailing methods ol financing shipments so that he may be able to quote prices to his customers with a certain de^ee of intelligence. THE TRAVELING SALESMAN OVERSEAS 29 Knowledge of Language Is Not the Final Test The nationwide movement for the study of foreign languages deserves commendation. The American people should not only be able to read, write, think and speak in their own language, but they should also have a general knowledge of some impor- tant foreign language like French, Spanish, Italian or German. To know how to express one's self in a foreign tongue, especially in view of the desire of Americans to extend their summer trips to lands across the seas, is quite an advantage. This desire to master a foreign tongue should be encouraged. But never lor a moment should the impression be permitted to run wild that for strictly business reasons the knowledge of one or two foreign languages is absolutely necessary. It is not. For over fifty years the American nation has been engaged in a lucrative loreign trade which has been growing and growing into large dimensions. Yet no one can justly daim tiiat the American business men are experts in foreign languages. As a matter of fact it is neg- lect of this detail in connection with fofeign trade expansion that has loosed a number of critics upon an innocent flock ol embryo exporters, charging them with expresnoos ol warning that they must be able to speak the tongue ol the loreigner hi order to get his business. Salesman's Ability to Sell Goods Comes First II the manufacturer relies solely on the salesman's ability to converse in any language from Russian to Chinese and not on his competency as a salesman of wares he is going to suffer by it Selling ability, couf^ed, ol course, with honesty, comes first The case ol a manulacturer who was induced to lumish a sub- stantial expense account and an adequate salary to a young Chilean who was to represent him in the country of his birth is recalled here. The young man, who knew nothing about busi- ness practice, but very much about his own country and people, ''sold himsell" to a manulacturer on the strength ol this experi- ence at home. Alter several months ol watchlul waiting the manufacturer learned to his sorrow that his employe might have better served him in the capacity of a translator— lor he waa a 40 EXPORTING TO THE WORLD graduate of a college of Liberal Arts, and not of a college of business experience. "Can you sell goods?" This is the first question that should he fired at the applicant "I am, of course, deeply interested in your ability to speak Spanish or French, but my chief concern lies in your ability to convince the foreign buyer that he should give my article a trial." This should represent the manufac- turer's second step in considering the application. Then, having convinced himself by actual proof or record that the man before him is capable of selling his merchandise, the manufacturer must feel satisfied in his own mind after proper inspection that there is an mr of good breeding and culture in the applicant that cannot be overloc^ed. Needless to say, neatness in perscMul appearance is a vital detail that very few successful salesmen, whether at home or abroad; seldom overlook. Sig^seemg Salesmen Shmdd Be Avoided t A curiosity to see the world often inspires young men to enter the manufacturer's office looking for a traveling salesman's posi- tion in foreign countries. The manufacturer who is looking for permanent cmmections abroad should be on his guard against such applicants. A tour of the world should not be made at tiie expense of the manufacturer unless that tour is capable of coat' iiianding adequate results. Salesmanship cannot be combined with pleasure. To make a tour of certain countries profitable for employer and employe alike the salesman should make it his vocation and not his avocation. The story is told of a manufac- turer who once permitted a young man to book orders for him in Australia. Ignorant of the methods of quoting prices to over- seas customers, the salesman was taking orders that were im- possible of fulfillment. The manufacturer at home was forced to cancel them by cable in order to avoid financial loss. It took much correspondence and many days in which proper explana- tions were foially made. Other Qualifications, Honesty, Responsibility That the manufacturer should carefully eiamtne the ^>plt- THE TRAVELING SALESMAN OVERSEAS 41 cant's qualifications as to honesty and responsibility goes without saying. Honesty i s f^^ Hasifi ^f t^iicin^Qc rp\^^\nn^. A dishonest and irresponsible salesman can easily destroy a manufacturer's business in a given market. There is no need of emphasizing the necessity of guarding against such representatives. The ex- perienced manufacturer can protect himself. It is the manu- facturer who is jtist branching into the foreign field and who is almost daily coming in contact with hundreds of men with hun- dreds of ideas of developing the fordgn field who must be careful in the choosing. Courage and s elf-confidence foUow honesty. The salesman should have the ability to hold his ground even in the face of adversity. In spite of discouraging results at the start he should have the abiUty to "stick to it.'* Of necessity he must put up with many inconveniences while on the road, and quite often his patience will be tried, but if he can survive these trials, in the end the harvest should be big. Salesman Shonld Prepare Himself Well for Trip There is consideraWe preliminary work ahead for the traveling salesman who is planning his first trip to foreign countries where the language and customs are different, where he will find him- self involved with different laws and regulations, and where prob- lems of marketing and transportation must be successfully solved before any measure of success in a selling campaign may be attained. He should begin at the factory. Here he should study the various products made, of what they are made and how they are made. A foreign customer's rapid fire questions involv- ing answers of a technical character may prove embarrassing to tlie salesman who is not well posted on his goods. While he is cqttipping himself with a knowledge of the production end of the business he should also be giving some time to the study of the countries through which he is to travel. He should know something about market conditions; he should know something about the climate, geography, language, customs, history, trans- portation facilities and regulations of each country. He should be well read. I 48 EXPORTING TO THE WORLD Study of Method of Travel Is Essential In planning his trip the salesman should prepare an itinerary so that he may have an approximate idea of the time his journey will require and the season in which he is to arrive in a certain country. His itinerary should not be inmdad, however, as tlie change in the date of a steamer sailing at one point may throw his schedule completely out of gear. The steamship companies are the proper sources for information as to routes, sailing dates and distances between ports. In in-eparing his tour the salesman most remember that the entire world does not enjoy the same seasons at tiie same time. When it is summer in the United States it is winter south of the Equator. The salesman who is planning to reach a certain market at the best buying season of the year should be very careful that his schedule does not take him to the market when his prot^ecttve customers are enjoying tliemselves at the seashore. Documents Salesman Slwidd Carry Along The salesman shotdd not leave the OQHtaST without proper credentials indicating his authority. This is very important, as i> is necessary to show some proof of power to transact business in certain countries. In Denmark, for instance, the agent must produce either an attest from his home government c^&dals giv- ii^ his name and that of the firm which he represents, or a power of attorney issued by his firm and certified to by some notary public as well as by the Danish consul. If such document is not pro- duced within a certain time the salesman will be subject to a fine. The Danish authorities demand the following form: I, , one of the directors of the Joint Stock Com- pany or partner of the firm (New Yofk), declare hereby that Mr. is the company's traveling representative in Denmark. Countersigned . New York, , 1919. Date Police Superintendent While this document is not absolutely necessary in every coun' THE TRAVEUNG SALESMAN OVERSEAS 43 try visited, nevertheless good business judgment dictates that it or something similar shouTJTeln the possession of every sales- i^SH w^o lsl ^oI^mto foreign countries. A certificate fro m^the Fresid ent_of Jh<> Ch^nber of Commc ;rrft, f"«» large organization is valuable to carry along. Letters from con- sular agents or other government officials will help where proper introductions to municipal or state authorities in foreign coun- tries are necessary before they are approached on business mat- ters. L etters of introdiKti gn are not necessary unless they are writteiTto intimate friends or to persons with whom the writers of these letters have been in close relations through correspond- ence. The manufacturer's banker wiU provide the representative with letters of introduction to the managers of the branches in the different countries or to c orresponden ts where thw are no branches. These letters should not be neglected. They may help the salesman in obtaining ^valuable information. In some countries bankers refuse to give travelers any information unless they produce the necessary lett ers of jiUXLQducM"' This is usually the rule in certa ^Bntish colonies. Passpo'rts should be carried along. They are very handy instrumoits when the unes^ected happens in a foreign country. Properly viseed, they should form one of the list of valuable documents in the salesman's belong- ings. The passport bureau of the State Department should be consulted in connection with information regarding passports. Hon- Salesman Obtains His Futuis on the Road The banker's letter of credit is, perhaps, the most satisfactory instrument in the salesman's possession for obtaining funds alqng the various points on his journey. The banker's letter of credit has some advantages over other instruments aimed to achieve the same end. In the first place, it enables the manufacturer to finance the salesman's trip without actually drawing the entire amount from the bank at once. If the face value of the letter of credit represents $5,000 and the salesman draws $1,000 at some point in Europe the bank merely charges the manufacturer an equivalent amount against his balance. Banks and express companies are accustomed, also, to issue "traveler's checks" for the convenience of travelers. These ''checks" command a higher rale of interest than the letter of credit, however, and must 41 EXPORTING TO THE WORLD be purchased outright, thus compelhng the manufacturer to draw out a lump sum equivalent to the entire expense involved in the trip. In connection with this topic it is proper at this time to call to the attention of the salesman the necessity of knowing something about foreign exchange. Total ignorance of this may cause him considerable financial loss as well as to render him incapable of discussing problems of international finance with his customers^ Approximate Expenses of Traveling Salesnum Tne expenses ot a traveling salesman depend on the nature of his mission. If he is to visit the regular trade and confine himself to very little entertaining it is possible that his expenses will be from $10 to $20 a day, including steamer* and railroad fares and hotel expenses. If, however, he has been ei^;aged to interview some of the business men occupying hig^ positions in foreign countries it will mean social life and entertaining. This comes high. If he carries many samples his expenses will be much higher than if he should carry only a few. License Fees and Payment of Duty on Samples In many countries of the world license fees are required from traveling salesmen. Also a duty is imposed on the samples car- ried. While it is impossible to make a definite statement regard- ing the fee and duty requirements in some European countries, it may be said for the information of the traveling salesman that in most Latin-American countries he will be compelled to ^y a nmninal license fee, sometunes a very high one, as well as a duty on the samples he carries akmg with him. As a general rule, howev^, samples without commercial value are usually admitted free of duty without special formalities, while other samples are admitted under bond or upon the deposit of an amount sufiicient to pay the duty in case of failure to re-eacport them within a certain time hiait. License Fees and DuHes an San^s m VoHous Connhies Owing to changing conditions in various countries it is difficult THE TRAVELING SALESMAN OVERSEAS 45 to obtain definite data on license fees and duties on samples. However, a short digest of tlie requirements in some countries as collected by the Government Bureau of Foreign and Domestic Commerce wiU serve as a basis from which a start may be made to gather the latest possible information on these matters prior to starting out to foreign fiields. In the countries listed here the following regulations prevail : Belgium— Commercial travelers exempt from payment of license. Samples deprived of their commetdal value admitted free, otherwise subject to same customs treatment as goods they represent. Denmark— Commercial travelers must have power of attorney in order to obtain license, which is valid for one year. Samples subject to duty, but if re-exported within four months and proof furnished as to their identity, duty b returned. Iceland— Foreign commercial travelers must take out license in their own names. License fee is about $53.60 if traveler repre- sents but firm and about $13.40 for each additional firm. License good for one year from date* France— Commcrdal travders may operate free. It is advisa- ble, however, that they produce documents showing that they are commercial travelers and not brokers. Brokers are subject to tax. Samples admitted free on condition of being re-exported within one year or placed within bonded warehouse. Greece— N o Hcense fees imposed on commercial travelers. Samples without commercial value admitted free, others charged regular duties under Greek customs tariff. Italy — No license restrictions. Samples of no commercial value admitted free, while those subject to duty admitted temporarily under dq[K>sit or bond to be refunded on re-exportation within one year. Netherlands — Only direct tax imposed on commercial travelers is on professional income, provided they are not domiciled in the country. Samples of no value admitted without duty. Samples of value granted temporary exemption. Norway — ^Trading license required for commercial travelers, which are good for thirty days. Samples not objects of trade admitted free of duty. Portugal — ^Any foreigner remaining in Portugal over period of seven days must obtain from his consulate ''residence certificate," whidi must be endorsed 1^ police authorities. Samples, excqvt 40 EXPORTING TO THE WORLD mamilactttred tobacco, free of duty provided duty leviable does not exceed 30 cents. Spain — Commercial travelers showing proof of employment in that capacity not subject to license fees. Samples without com- mercial value admitted free of duty. Swcdeii--Cofnniercial travelers most obtain license* which is good for thirty days. Additional fee charged for every fifteen days after first thirty days. Samples of no commercial value not subject to duty, others subject to duty which is recoverable on re- esqKMtatiofi. Switzerland — ^No license fee required. All oommercial travel- ers must have certificate of authority from proper authorities of their country showing that the house they represent is entitled to do business in the state in which it is situated. All commercial travelers must obtain permit Samples of no market value ad- mitted free. United Kingdom— No permit or ficense required to enable commercial travelers to do business in the United Kingdom. Articles liable to duty on importation into United Kingdom serv- ing as samples introduced by commercial travelers from the United States and other countries having special treaties with Great Britain admitted free of duty subject to security or bond. Argentina— Commercial travelers required to obtain license in city of Buenos Aires when they carry samples; and separate license for every province and territory in which traveler desires to operate. In Federal District he is not required to take out ficense if he sells from catalogue and without samples. Fees payable for tiiis license in iht various provinces differ in amount There is a way of avoiding payment of these licenses, how- ever. American firms, as well as European houses, usually assign their travelers to some large importing house established in Buenos Aires, under whose auspices they work, thereby avoiding payment of any license fee. Even when the traveler goes into die provinces he need not pay additional licenses, because these importing houses usually maintain agencies or branches in the principal cities to which the traveling salesman is assiq-ned. Pay- ment of license fees in each of these provinces would involve a large sum of money. Samples having no commercial value are admitted free. Others may be broi^t under bond. Bolivia — ^Each city imposes local tax, which is compulsory. Collection of taxes on commercial travelers rests with conces- THE TRAVEUNG SALESMAN OVERSEAS 47 ^onaires, from whom travelers may obtain a reduction from the rate fixed by municipal ordinance. Samples having no commer- cial value may be imported duty free, while others may be im- ported under bond. Brazil— No license for commercial travelers required by the Federal Government, although there is a tax in some States. Samples admitted free under bond only when goods are accom- panied by consular invoice from the country of origin and a memorandum setting forth in detail the articles contained in the various packages. Chile— No licenses are required. Salable samples may be im- ported for period of six months upon security furnished by local business house to cover full amount of duty to which samples would be subject as merchandise or upon cash deposit of equal amount by importer. Colombia — No license required for commercial travelers. Some dties have mtmicipal tax and traveler must secure Ucense before exhibiting samples. Constdar invoice in Spanish covering sam- ples and certified by G>lombian consul at port of embarication necessary. Samples may be imported temporarily upon payment of full duty, with refund of 75 per cent, of duty upon re-exporta- tion. Samples of no commercial value admitted free. Costa Rica— Commercial traveler is required to obtain from municipal treasurer permit to do buriness in the district, which is only valid within the municipal limits. License fees vary in each district. Samples without commercial value dutiable at $1.05 per hundred pounds. Samples of value intended to be re- exported subject to duty, which will be returnable upon certain conditicms. Cuba — ^No license required for commercial travelers. All sam- ples of dutiable merchandise pay full duty upon entry, but if re- exportation is effected within ninety days and value is not over $500, 75 per cent, of the duty will be refunded. Dominican Rq;mblic — Commercial travelers must take out an- nual license, which costs $10. Unsalable samples admitted free. Samples not exceeding $2,000 in value may be admitted free under bond. Ecuador — Commercial travelers require license from inspector of customs before baggage and samples will be permitted to enter country. Samites of value admitted under bond. Guatemala — ^No Hcenses are required for commercial traveler. 48 EXPORTING TO THE WORLD All samples, except those withont commerdal yalue on mbkh duty does not exceed 1 peso, subject to regular duties unless rendered unsalable. If samples are to be re-exported no duty is charged upon providing bond. Haiti---G»ttniercial traveleni require permit from the Deport- ment of the Interior, to be obtained before the travdcr kaves Urn city for another part of the country. Samples of no commercia] value admitted free of duty. Honduras — Commercial travelers are subject to municipal license fees onfy. Samples destined to be re-ea^rted admitted on deposit equal to amount of duty kviahk. ^Mexico— Law s governing commercial travelers unobtunaUe owing to abnormal political conditions. Samples of commercial value dutiable, but admitted under bond subject to re-exportation. Nicaragua— Commercial travders not subject to license fees. Bond required on samples brous^t in and subject to fe-expQrt»- tkm. Panama — All commercial travelers must take out municipal license in district in which they are to transact business. Samples of commercial value subject to re-exportation admitted under a INJUU* Paraguay — Commercial travders must take out municipal license. Samples of commercial value admitted upon payment of duty, which is refunded upon re-exportation. Peru — Commercial travelers not required to take out govern* ment license, but are subject to nnmicipal taxes in interior towns. Samples of any kind not prohibited by customs kws may be imported free for limited time under certain conditions. Salvador — The only official license required of a commercial traveler is issued by the local municipalities. All samples im- ported free under bond, which is canceled upon re-exportation. Uruguay--Comnierdal travelers required to take out a license which is valid for one year. Samples of any kind may be tem- porarily imported free of duty by giving bond to guarantee re- exportation. Venezuela — ^No licenses are required from commercial travd- ers. Sami^ of commercial value admitted free aubject to bond to guarantee their re-cxpottation. Australia — There are no laws or regulations affecting com- mercial travelers. Dutiable samples admitted upon depositing duty with customs, which will be refunded upon re-exportation. THE TRAVELOG SALESMAN OVERSEAS 49 New Zealand— Warrant free of charge is issued to commer- cial travelers, but those who seek to avoid it are subject to fine. Samples dutiable, but when re-exported, refund is made. It will be aeen from this resume that the commercial traveler is subjected to different license fees in aU parts of the world. In some places these fees are rather high and it is possible, as has been already suggested in connection with the Argentine require- ments, to avoid them in some countries by making connections with establishd importers. It is an easy matter to do this when the salesman is emi^yed by an American concern having branches or agencies in foreign countries ; but where the sales- man or the house may be unknown a proper letter of introduc- tion may effect some sort of connection in which the high license fee may ethically be avoided. IThc salesman will also save himself considerable trouble by havmg with hhn several coj^es of an invmce of his samples so that the customs officials may expedite the examinatkm of his baggage. The invoice should include the full description of the articles, gross and net weights in pounds and kilos, and the values at which they would be sold to the trade. These invoices should be viseed by the consuls of the countries to be visited. The Combination Traveling SaUman in Export Trade As die United States is extendmg its trade moire and more every day new problems are being constantly presented to the manufacturer who has joined the growing list of exporters. One of these problems involves economy in developing the field by personal representation. The manufacturer who foots the entire bill in sending a salesman to certain foreign countries will kam that it is ratiier expensive. There is a way to avdd this heavy expense, however, and at the same time obtain proper representa- tion in the foreign field. This is by using the services of a sales- man who undertakes to carry one or several lines on a business tour of several countries. This kind of commercial traveler is commonly known as a combination traveling salesman. The combination travding salesman operates along the follow- ing lines: He decides on a certain territory to be covered; he studies the possibilities of that territory for the sale of certain articles the representation of which he will endeavor to obtain 80 EXPORTING TO THE WORLD after he is satisfied that there is a market for them. He then places his proposition before the manufacturers of these articles, offering to solicit the foreign trade upon the payment of a def- inite proportion of his entire expenses on the trip. Each manu- facturer in the combinatioid Impertinences in Foreign Correspondence Foreign bnsiaess men are not accustomed to giving mfcnmft- eo EXPORTING TO THE WORLD tkm about thdr business as in the United States. They regard forms and other blanks in which questions are asked regarding" business standing, credit rating and other details as reaching the Ntii power of impertiaence. The story af how an American house "got its foot into it'* several years ago in Ptaama is told by Mr. Gerrard Harris, a special agent of the United States Government Department of Commerce, in one of the dq;>art- menfs export trade pn b lica t i o os. - ''Mort l4itbi-Ame«H||| do iiol at all and searching questions asked by some hosuiess hooie m an endeavor to obtain credit information,** says Mr. Harris in tfie article. "The tropical dealers are not accustomed to these ques- tions and resent them. The English and Germans get their data on business houses m a less direct manner. An incident of how tiie 'credit Uank* Is usually received was idated to me by a busi- ness man in Panama. There caOed upon him a likable young salesman representing a concern in the United States. The Panamanian did not really need anything in his line, but the sales- man made a very good impression; a friendship sprang up, and the Panamanians purely out of personal regard, gave him an order lor $1S0 worth of goods^ intending to pay cash lor tiien^ witiiin thirty da3rs. He promised to save a big order for the salesman on the next trip. The latter sent the order in and went on his way rejoicing. Now, that firm was well known in business in P^uiama for many years. Dun or Bradstreet could Instant^ have given its ratmg, and it la a good one. Any bank In P^mtona would have said ikat firm was good lor $25,000, ta say nothing of the $150. Next thing, the merchant received a long, imposing question blank asking questions concerning his wealth, whether he had been in bankruptcy, the amount of his debts and to whom, the volume of his business, his profits, reler* ences, and sio lorth, at length. He wrathlulfy wrote on tiie blank that he considered the questions impertinent, offensive, unneces- sary, and a reflection upon him. Adding a fervent request that the firm keep the goods, he mailed the blank. Upon its receipt tlie house did some hasty investigating and shipped the goods. The Panamanian sent New Y' the manufacturer should be sure that he is employing the proper language. The merchants of Braal resent letters received in Spainish, even though the co untry is in what is commonly known as "La tin- America." Brazil was once a Portuguese colony and the country was inhabited by people of Portuguese origin. One may suspect that Jamaica is a Spanish-speaking island because of its geogn^^iical position. Jamaica is a British ookMBj, and tile inhafaitu^ speak Eogfish. The three Guianas— British, French and Dutch— contain populations speaking the language of the countries that control them. A young American, a few years ago, started to study Spanish in anticipating a trip he was prq»ring to take to Haiti. However, before he arrived there he learned that his awkward ^MUiish woold be needless in a country wkut the native population had been brou|^t up on French. Firms should lirst learn what language is used in the foreign country to which their letters are to be sent It may save them considerable embarrassment. Tramdetikms SkaM Be CeirifnUy Mods There is more difficulty among American manufacturers in obtaining proper translations of letters than any other service in connection with their export problems. Empk^yers eacperience Side (fifficol^ in ohtainwy any number of co mp et ent oOee daks CORRESPONDENCE IN EXPORT TRADE 66 to handle the routine of the business, but when it . comes to finding competent translators who should correctly interpret English com- munications so that diey may be intelligently transkted into die required foreign language, these employers are hard pressed. The following classes of translators usually apply for positions : (a) Americans who have learned a foreign language in the schools of dus country, or duough some popularly advertised method. (b) Americans who have learned a foreign language in a for- dgn country, and who are able to read, speak or write it. (c) Foreigners ndio have a good knowledge ol Engli^ as well as a thorough knowledge of thor own language. (d) Foreigners whose knowledge of English is limited, al- though having a thorough knowledge of their own language. (e) Americans of foreign descent who have r^^ained a good knowledge of die language of thdr parents. Of these five classes perhaps the best qualified are those faffing in classes b, c and e. Those coming in class a should never be considered* "Canned" translations only would result from the efforts of this dass. It is possible that the best results may be obtained from class c. Having a practical knowledge of English the translator falling under class c is well equipped to "get the idea" behind a letter, and with his skill in the foreign language necessary he can use his own words and i^omatic eaqpresdons and yet retain the original meaning of the communication. A professional translator has this to say about the technique of interpieting Kpg^iffl* into a foreign tongue: ''In order to be a competent translator of American bunness literature a translatior must not only be perfectly familiar widi English and equally familiar with the language into which he is to translate, but he must also be able to grasp the full meaning of the original matter, no matter how technical it may be. In most instances sttcii work is eitremdy difficult and requires a high degree of education and intdligence as well as linguistic ability/' The same writer goes on to say : "In the course of my experi- ence, in translating and in observing the work of other trans- lators, I have fotmd that the production of a translation which reads escacdy like the original copy, and yet conveys the fmdse meaning to a foreigner, is a feat seldom achieved. The most successful translations^ in fact, convey the spirit rather than the 66 EXPORTING TO THE WORLD language of the original^ while the literal translation it generally a complete failure." Smme Language Difers m Many Cotmiries The greatest care should be taken in translating a letter into a language that is used in several different countries. We know tiiat the English as spoken in London and the English as wpckea in New York is quite distinct. The same is true of Pof^ tuguese as spoken in Portugal and that spoken in Brazil. The Spanish of Mexico differs from the Spanish of Chile and Argp^i- tina, and the Spanish of Peru and Paraguay dflhli from tiie Spanish of Ecuador and Cuba. These countries have their own idiomatic expressions and colloquialisms, and only a very skillful translator is able to prepare Spanish copy that is com-> pietdy understood in all of those countries where Spanish is the native tongue. Certain American publications have attempted to solve this problem by having their articles translated into pure Castilian. While this plan seems to have the approval of many authorities on the subject, yet it is admitted that considerable difficulty is often e3q>erienced in translating certain technical eaqnesnons into Castilian so that tiiqr can be readily understood in Latin-American countries. The difficulty of translating technical matter into a foreign language is ably explained by Mr. Maximilian Aviles, export manager of the American Sawmill Machinery Company, in a brodiure entitled 'Translating as a Factor in Export Trade.'' "I r res p e c tive of the nature of tiie matter to be translated/' says Mr. Aviks, "whether it be medumical, legal, literary or simf^ commercial correspondence, the purpose of a translation is (1) fully and clearly convey the ideas expressed in the original, (2) to find the exact equivalent of words and phrases, and (3) to render the whole into idiomatic language as pure and spontaneous as the original composidon. Any translatioa thai fails to meet these requirements is defective. If it conveys an opposite idea, an erroneous or different impression, it is obvious what the consequences will be. If the proper equivalents in current use are not found for technical words, or exact defioi- tioot of the same are not given, tiie translation will not be under- stood hf the reader or will carry no force. And, assummg that CORRESPONDENCE IN EXPORT TRADE 67 these two requirements have been faithfully complied with, if the third should be ignored and the translation be made in a style entirely foreign to the character of the language, it will then be ineffective* perhaps ridiculous; sentences and paragraphs wiU stiggest die hidicrous instead of explaining or oonvindng." Useful Suggestions in Foreign Correspondence The export manager should always be given a cc^ of all com- munications having to do with export trade. If it is the system of the firm to have all original letters go direct to the executive's office the export manager should be suppUed with a memorandum of the contents. Sometimes mail bags are lost in shipwrecks or other unavoid- able disasters, and important letters never reach their destination. In order to avoid loss, copies of the original letters should follow on the next steamer. By following this plan many American firms saved themselves and overseas customers considerable trou- ble during the height of the German submarine attacks in the (keat War. The envelope in which a letter arrives from a foreign country should not be thrown away until the location of the city from •whence it came is fully ascertained. This is necessary because there are so many cities in different countries of the same name, and mi s t akes are likely to occur. The writer sddom specifies the country from which the letter originated. American consuls often complain that American business men fail to place proper postage on outgoing mail. This not only causes delay but also expense to foreign customers whose heavy mail from this country may make the bill for underpaid postage quite large at the end of the mondi. The Offidal Postal Gi^, which contains all necessary information regarding postal rates to foreign countries, should be in the library of every American exporter. To insure pronqtt and safe transmission to destination of arti- cles addressed to foreign countries, senders should (1) make tiie address legible and complete, giving the name of the country, that of the town or post office, and in cases of cities or towns the street and house number should be indicated. (2) Flimsy paper for envdopes should be avoided as tliqr are liable to be 68 EXPORTING TO THE WORLD tom or destroyed in tiie Vmg transits. (3) The use of sesfing wax for the covers should be avoided, as letters so sealed often adhere to each other, and the addresses of some of the articles are destxoved bv the tearliiff of the co ye i B in tbe attemot to ffparate tibe articles. Selection of Stationery > V:* for Export Correspondence American business farms are known the world over for the quality of their stationery. Nothing impresses a foreign cus- tomer more than the exercise of good taste in the selection of stationery, and in the simple and dignified style in which it is printed. The use of glaring letterheads may prove offensive to the foreign eye. The same letterhead used in domestic corre- qioodence with a line indicating its origin in tiie export d^Mut- mcttt wbm corresponding with foreign cnstomers has loand much favor with many American exporters. Export Department Should Heme Good MedUmg Usi Every export department should have an up-to-the-minute mailing list of foreign prospects. A world trade directory pub- lished in London is in general use in this country. The United States Department of Commerce has from time to time printed directories listing merdiants and importers of other countries^ tnit tiiese directories hiave not been kept up to date, and havo decreased in value. In many countries reliable concerns have imdertaken the task of compiling directories covering the busi- ness of the entire country. The names of these concerns may be obtained from the consuls rq»resenting foreign coontriet In die United States. The telephone directories issued in many cities may, also, prove of value if renewed r^^larly. Another source of information that has been entirely overlooked by many American manufacturers is the foreign press. In every large dty of consequence^ there may be found a newspaper that prints tfie news of the entire country, inrhiding a cio tiMnerria l sorv^ that shooM prove of value. The a d vert ise me nts in these news^ papers often furnish a clue that may lead to business relations between advertiser and manufacturer. The successful export CORRESPONDENCE IN EXPORT TR^B* «9 manager will keep on file the leading newspapers of the country in wluch his firm is doing business. The Pare^ Post os Meemt of Developing Foreign Trade The parcel post is one of the most valuable mediums through which international trade may be developed. An instance of the possilMlities of devek)ping foreign trade through the parcel post is suggested in the statistics for 1913, showing that the Rq;mblic of Chile alone imported by this method from the ootnde worid merchandise valued at $1,982,431, the share from the United States being only $49,404. Moreover, by using the parcel post foreign merchants are able to effect deliveries much more prompt than throng the ordinaiy freight channe l s . The advantages of shipping articles by parcel post He princi- pally in the economy involved. Packages up to eleven pounds in weight may be shipped to all the principal countries of the world at a nominal charge. The Official Postal Guide should be con- sulted for rates, r^;uhitions and methods of pacldog for pared post deliveries. While the principal markets of the world can be reached by parcel post from this country and further extensions are being contemplated, it will be necessary, however, to readjust certain parcel post a gre em ents existing between the United States and Great Britam before a smoodi in tetc our ae tfuoogh tiie mails can be inaugurated. United States at a Disadvantage ^ The late Maynard D. Howells, Export Manager, Montgomery Ward & Co., of Chicago, in a recent parcel post conference at Washington, D. C, submitted the following in the form of a memorandum iHikfa was distributed to the delates present: "A study of the British Postal Guide shows Aat Ei^;laiui fists 195 countries, colonies, or other overseas nations or groups, as open to her exporters for shipment by parcel post. The United iS ta t tf lists 86 such countries and groups, so that for purposes of conqMrison tiie eqporler of England can ship his wares 1^ pared post to 109 moie countries of the eardi dian can tihe American exporter. 70 EXPORTING TO THE WORLD "Nor is this aU. By reason of her parcel post with the United States, withont any further actum, England's eiqwrteni can and may ship to all of our outlying possessions, that is to say, IVHto Rico, Canal Zone, Hawaii, PhiUppine Islands, Alaska, etc., while on the other hand our post office department has only opened to us such British colonies as have entered into specific pared post treaties with tts. H England, by virtue of her treaty with us, is entitled to all rights and privil^res of dealii^ wiA our possessions and colonies, why should we not also, by virtue of our pared post treaty with Great Britain, have access to aU of her colonies as well? "But, to my mind, the most inconsistent and indefensible in- equality in the arrangement is the situation hy which those British colonies which have no parcel post wiA this country, and to which our government has provided no way for our send- ing parceb throc^ the mails from America, may yet, on the other hand, send thdr parcels to the United States tiirongh the EngUsh post. Thus a merchant in Nigeria can send his produce, if he so wishes, to New York, by pared post, but a New York merchant may not send parcds to Nigeria by pared post We have a parcel post between this country and England, and Eng- land has a parcel post with Nigeria. She, therefore, takes the conunon-sense mw that so far as the conveyance of parcels from Nigeria to the United States is concerned, she will bring them in her own maib without any special treaty ; but we, because we ham no special treaty with Nigeria, have not even provided a reciprocal arrangement whereby the British mails in London will accept our parcels from our own mails. We must employ an agent in London, pay the postage from America to London and British postage from London to Nigeria.** I Thus, it will be seen that there are still some difficulties in coimection with exportii^ by pared post which the government alone can remove. However, the fact that the postal authorities arc bfndi«g every effort to extend the pared post to different countries is encouragii^. Amngements have already been made with France and England to fadlitate the despatch of packages from the United States to colwiies belonging to those countries. CORRESPONDENCE IN EXPORT TRADE 71 Counirks with which the United States has Pared Post agrees ments ♦Alsace and Lorraine ♦Algeria ♦Argentine ♦Australia, induding Tasma- nia, Norfolk Island, and Papua (British New Gui- ana) Azores Bahamas ^Barbados ♦Basutoland Belgium ♦Benadir Bermuda Bolivia Brazil British Guiana ♦British India ♦Carpathos Chile China, including Manchuria Imt not the province of Mongolia Colombia (a) ♦Cook Islands ♦Corsica Costa Rica (a) ♦Crete ♦Curacao (including Aruba, Bonaire, Saba, St Eusta- tius, and Dutch part of St Martins) Denmark (including the Fa- roe Islands and Iceland) Dominican Republic ♦Dutch Guiana Ecuador (a) ♦Egypt (including the Sudan) ♦Erithrea Faroe Islands ♦France (including Alsace and Lorraine, Algeria and Corsica, and Tunis) * French Guiana ♦Gibraltar Great Britain and Ireland ♦Greece Guatemala (a) ♦Guadeloupe (including Ma- rie Galante, Deseade, Les Saints, St. Bartholomew, and French portion of St Martins) Haiti Honduras Hong-Kong Iceland (see also Denmark) ♦Italy (induding R^mhlic of San Marino, the Italian colo- nies of Benadir and Erithrea ; the Italian post offices of Bengazi, Libya, and Tripoli- in-Barbary; and the islands of Carpathos and Rhodes) Jamaica (including the Turks, Caices, and Cayman Isl- ands) Japan (including Formosa, Karafuto, Japanese Sagha- lien and Korea) Labrador Leeward Islands (Antigua with Barbuda and Redon- da, St Kitts, Nevis with n EXPORTING TO THE WORLD ComUrkM wUk which the United States has Parcel Post agreements Anguilla, Dominica, Mont- Portugal (including the serrat, and the Virgin Isl- Azores and Madeira Isl- and (British) ands) Liberia *Rhodes Laxemtxniig Salvador (El) Madeira Islanda ♦Samoa (British) * Martinique *Siam ♦Mesopotamia *Society Islands Mexico (a) *Swaziland ^Netherlands Sweden ♦Netherlands, East Indies Trinidad (including Tobago) Newfoundland ♦Union of Sooth Africa (Cape, New Zealand (including Cook Natal, Orange, and Thms- and Fanning Islands) vaal), Swaziland, and Basu- Nicaragua toland) ♦Norfolk Island ♦Umguaj NorwAjT' Veneniefai ♦Palestine VHndward Islands (Grenada* Panama St. Vincent, the Grena- ♦Papua (British New Guiana) dines, and St Lucia) ♦Paraguay Pent (a) (a) "Specially addressed" parcels are di^tched from San Francisco ♦ Parcels cannot be rc^stered JHskmce a kUer km fa travel, amd ^ime U takes to reach destinaiian^ from New York City Aleacandria, via London 6A50 Ut Amsterdam, via London 3,987 8 Antwerp, via London 4,000 8^ Athens, via London 5,655 11 Bahia, Brazil. 5,870 14 Bans^, Siam via San Francisco 12,900 43 Bani^rok, Sedan via London 1342f5 41 Batavia, Java, via London 18,800 8i Berlin 4,885 8 Bombay, via London 9,765 22 r CORRESPONDENCE IN EXPORT TRADE 73 Distance a letter has to travel^ and time it takes to reach destines tion, from New York City {Continued) Idiles. Days. 8 24 24 25 5,810 11 9 8 7 11-3 9 Hamburg, via London 9 3 27 12 7 7 Madrid, via London 9 Manila, via San Francisco 81 Melbourne, via San Frandsoo 27 3 Panama 6 Paris 8 9 17 8 8 San Juan, Porto Rico. 6 25 Stockholm, via London....... 10 Sydney, via San Frandsoo 26 22 8 Yokoihania, via San Francisco 80 Chapter VII ADVERTISING IN EXPORT TRADE NECESsnY or American advertising in foreign fields — Ad- vertising MEDIA AT HOME AND ABROAD— COPY FOR FOREIGN COUN- TRI£Sr— ThK export CATALOGUES — ^HOW CATALOGUES SHOULD BB ItlPAlB> AMD DI8TRIBUTED— DumS ON CATALOGUES Advertising is largely an American idea. Here in this country we have developed it, enlarged its sphere, sifted the good from the bftd and, finally, reduced it to a science which has taken its pkce in American industry as a vital factor in merchandising progress. It is true that the printed word is in use in other countries for the purposes of advertising, but nowhere on earth lias so nmdi attention and dose study been given to advertisbig as here m the United States. The truth of this statement can readily be grasped by an investigation of foreign advertising methods. It is the consensus of opinion of American authorities on advertising who have returned from foreign countries after attended surveys m various countries that, compared to Ameri- can methods, the science of publicity abroad is yet in a primitive condition. No concentrated thought has ever been given to it It is uncnganised. ' The time has now come when American adverting methods must extend to the entire world. We must, in our own original way, with certain necessary readjustments, send the message to the four comers of the globe. Just as we have intensely devel- oped the domestic market by enHstii^ tiie power of the printed word, we must methodically and intelligently bring our knowledge of advertising into play in the foreign field. We must first study our markets. We must investigate all channels through which the message is to be sent We must know where those dumnels lead to; and when they get there, we must know the extent to which they are capable of spreading the story. To obtain this data is more difficult than at home, and of necessi^, therefore, the maau- 74 ADVERTISING IN EXPORT TRADE 75 facturer who desires to advertise in the foreign field must proceed with caution. The fact that he is going out of his own territory to advertise should not tempt hun to thmw aside all the points he has learned at home. This has been the experience of many American merchants who believed that "any kind of advertising would do in overseas trade." Advertising Media in Foreign Trade Before laying out an advertising policy for foreign countries the manufacturer must first analyze his market Once satisfied that there is a market for his wares in a chosen field, he must then proceed with the development of his selling plan. Regard- less of the kind of selling plan he decides to adopt there is going to be a certain amount of advertisiqg required. In order to properly plan and execute an advertising campaign he must have a knowledge of the toots wiA which he is to work. "What mediums can I use to successfully advertise my goods ?" he in- quires. "Shall I use newspapers? Shall I use magazines? Shall I use billboards or motion pictures?" These are only a few of the questions that may occur to the metdunt For the purpose of analysis the essential media will be listed as foOows: (a) The trade journals, or, as commonly known, the American export journals; (b) the foreign local daily press; (c) the foreign local periodical journals; (d) the catalogue;' (e) the billboards; (f) the motion picture; (g) misoellaneous media. The Trade Journals as Advertising Media There are different typta of trade journals avaihd^. There are trvie joomab that are fuinted m a foreign language and cir- cnlate exdusivdy m foreign countries. Then there are those that circulate exclusively in this country and claim as their subscribers and advertisers shipping men, freight brokers, bankers, import- ers and exporters, etc. The oldest type of trade journal, periu^, is the one which ctrculates in foreign countries and numbers among its subscribers importers and merchants engaged in selling unported wares from other countries. Its advertising columns are 76 EXPORTING TO THE WORLD ti9iiaUy fflH i^ ifff^ to the business oi manufacturers and exporters seeking maikets in foreign coontrics or agenqr connections with certain subscribers it is Icnown to reach. This type of ea^ort joomal is usually printed in several different languages. A Spanish, French, Portuguese and English edition is ordinarily published. It do9 not dicnlate in the United States. Its ahn is to reach the dealers and importers in foreign coontrics, not the consumers. It is published primarily for the trade. Of course, big consuming concerns such as mines, construction companies, railroads and other large hidostries who make direct purchase may be num- bered among the export trade joomal's subscribers. The artides in these export trade journals arc nsnally aimetf to keep foreign buyers in touch with American industrial and commercial news such as advances in processes, improvements, new inventions, and novelties. The export trade ioomal naqr be general or ^ledfic in char- acter. Some aim to cover the entire fidd of txportB in a general way, while others devote their space to certain specialised lines, such as engineering, farming, mining, drugs, and leather, etc. The circulation of these trade journals is limited. They are not wM on the newsstands. No attempt is made to obtain wide drcnlatkm among a general dass of readers in foreign countries. It is the chief aim of the publishers to get it hito Ae hands of dealers, importers and big consumers who may be interested in the advertisements of American manufacturers. Some of these publications have paid circulations certifiied by the American Audit Bnrean of Circohitkns, while otiiert are satisfied in having their copies distribnted carefully to sdect mailing lists. In speaking about the trade journal's activities in Cuba, which practically answers the purposes for other countries in Latin- ^\merica, J. W. Sanger, Trade Commissioner for the Depart- ment of Coounerce, has tUs to sqr in his report on '^Advertising MeOiods m Cnba": "The exact poiitkm and in qport an ce of tiie many American export journals printed in Spanish and circulat- ing in the Cuban field are exceedingly difficult to determine. With two or three exceptions, they are published primarily for the trade and do not attempt to reach the consumer. All the leading ones are well edited, and wdl printed, and contain nmeh. information for the Cuban importer, merdiant, and planter. However, with few exceptions, even the best of them have com- paratively limited paid circulations, owing, undoubtedly, to the ADVERTISING IN EXPORT TRADE 77 difficulties of obtaining subscriptions in this field. But the buyer of advertising space should not too greatly discount their value on Ais score, as he is inclined to do with puUications of strictly American circulation. Many of them are mailed directly to lists of selected names chosen with great care, and it is undoubtedly ibit degree of care governing this selection of names that largely detemunes their vahie as advertismg media. . . . **As one of the important means of supporting his campaigns in Cuba, the advertiser may well give close attention to the claims of at least the leaders among the trade joomals. Unquesdon- ably, if i»operly drcnhUed, they are a means of assistmg hhn in his efforts to readi tiie market" In judging the merits of these export trade journals Mr. Sanger suggests the following questions to be put to the pub- lishers: "(a) What is your total circulation each issue? (b) What is yonr total drcnktion in each Spanish-Leaking conntry ? (c) How IS it secnred? (d) What is the ty^ of your readers? (e) Is your drcuktion certified by the Audit Bureau of Circu- lations? (f) Are your papers sent out in bulk, or are they wrapped, stamped, and individually addressed? (g) Are your editorials and news articles merely coo^iled from doubtful sources or written by men who know the country and your type of readers? (h) Do yon permit ^vrite-aps' in your reading pages ?^ I^'oretgn Local Daily as AdwrUsi^g MtdUm There are good and bad newspapers all over the world. Every large city has its great daily newspapers which exercise a wide influence. In some countries one or two newspapers dominate the entire field In other countries there is a great rivalry between the newspapers of the krger cities. In no coun- try in the world, however, is the daily press so well organized and standardized as here in the United States. The manu- facturer who desires to advertise in a number of newspapers in this country consults his advertising agency. In a minute he has before him all the necessary drcuhokm data. He knows the character of the market to be readied. Accurate informa- tion of the same character from foreign publications as a gen- eral rule is unavailable. Advertising rates often vary with 78 EXPORTING TO THE WORLD the temperament of the publisher, and it is highly impossible to obtain the real facts concerning circulation upon which so mttch stress is laid by skilUiil American advertising escperts. With the extension of American business practices in the foreign field, however, the matter of obtaining information r^;arding the foreign daily press is becoming less serious. The big American advertising agencies, consdons of the necessity of consumer advertising in foreign fields, are rapidly taking the proper steps to carefully analyze the foreign press in all its phases. It is a question of time only when exact circulation figures ers. The author has no faith in the statement that the wcurld lads good newq^spers whidi may be used for advertising American goods. The world is full of good media. If there is a country without its big daily newspaper an investi- gation will show that that country is not sufficiently developed to warrant the interest of an American merchant. Where there are big markets one will generally find big newspapers^ The Foreign Local Pifiodkal Journals Fc»reign local and periodical journals among which may be numbei^ trade and class publications are not as numerous in foreign countries as in the United States. Even those that have gained a commanding influence and a wide circulation cannot compare with our own well known popular magazines. They are not as skillfully made up as in this country. The cardHil editing and printing technique that is put into an Amotam publication is sadly missing in a foreign journal. Hiere are some periodicals, however, that nmk very high in r ADVERTISING IN EXPORT TRADE 79 their own fields, and deserve serious attention by American advertisers. Although their true circulations are obscure there is no question that some of these publications are widely read. There is a journal published in Spain whose circulation not only spreads throughout that country but in every Spanish- speaking country in the world. Other countries in Europe as well as the English-speaking colonies of the world boast of trade and class pikers. The Germans, French, Belgians, Dutch, Danish and other peoples engaged in foreign trade, also, have their trade publications of varying character and standards. MiscelUmeous Media for Export AdverHsmg The American manufacturer must be on his guard against advertising schemes of one kind or another that aim to sep- arate his hard-earned gold from his cash drawer. The brisk- ness in export trade at the present time has tempted many of these schemers to lay out plans of a questionable advertising value for the unwary merchant. The same good judgment as applied in the local field should serve as the formula to keep away from these designing individuals who claim to have found the "royal road to success" in foreign advertising. **Special Export Editions" are often launched by regularly established newspapers and periodicals. The rate for adver- tising in these editions is usually higher than in the ordinary issues, due to the fact that free write-ups are included. The advantages of "special export editions" or any kind of ''special editions" are questionable. The shrewdest American adver- tisers who have tried all sorts of publicity schemes are more and more beginning to look upon these special editions as wasted effort from an advertising point of view. The fact that some of our more conservative newspapers, and weekly and monthly journals have within recent years frowned upon method of increasing their advertising receipts, preferring to rely on their regular business for their success, justifies the statement that the special edition is fast losing its popularity. The fact that it is a "one time" proposition is, alone, a suffi- cient indictment agilast it 80 EXPORTING TO THE WORLD Trode Direcimry as Advertising Mtdmm Trade directories in many forms are quite common. Those published and circulated in the United States are supposed to contain dasdfied ]ists of tranness men ckigaged in foreign; trade. Others are circulated in foreign countries and contain the names of manufacturers. These directories are aimed to direct the foreign buyer to the proper sources for special lines in wiiich he may be interested. Some of these directories usually find their way into the offices of American consuls abroad, where they may be consulted by foreign merchants. There is no question that these directories are capable of doing some good work for American manufacturers. They are <^en consulted. Before subscribing to this form of adver- tising, however, the manufacturer should find out how and where these directories are to be distributed, and whether the price he must pay is consistent with the service rendered. Of this, the manufacturer, alone, is the judge. Export trade journals circulated in this country exclusively and containing editorial matter of interest to manufacturers and exporters and importers alike, are growing in number. In New York city alone there are at least half a dozen of these publications coming under this classification. Articles cover- ing specific problenis in foreign trade add considerable value to these journals. They aim to circulate among American merchants vitally interested in some phase of foreign commerce. These export trade journals should not be confused with house organs which are published by certain American export commission houses, and conducted in connection with their regular merchandising business. Outdoor Adtfertismg in Foreign Countries Street-car and outdoor advertising is not confined solely to the United States. This form of advertising is in evidence in nearly all the important countries dt the worid. In some countries street-car and outdoor advertising is confined purely to the large cities. Electric signs, also, will be seen in com- mercial centers. These three forms of advertising, however. ADVERTISING IN EXPORT TRADE 81 are not as well organized and developed as in the United States. There is plenty of room for improvement. The world is a virgin field for American motion pictures. The American-made "movie" has practically crowded foreign competitors off the field. The foreign world is very much interested in American methods, and there is no better way to visualize American industry and progress than through the motion picture. American manufacturers who have '"filmed" tlieir plants for domestic exhibition shottld turn their eyes toward foreign countries where their pictures will be enthusi- astically received. The titles, of course, should be translated into the language of the country where they are to be exhib- ited. The most successful motion picture for foreign purposes vniX be that one which visualizes the entire process of manu* facture of an article in story form. In other words, the film should be made under the direction of a skillful director who understands the art of telling a story in a motion picture. Copy for Adviftismg m Foreign Cotmiries Advertising copy as used in the United States will not "go" in foreign countries as a general rule. The foreign newspaper reader is accustomed to conservative methods in advertising. The bombastic page advertisement often seen in the Ameri- can press needs considerable deleting and rewriting before it should be permitted to leave this country. It must be understood that, in preparing copy for the world, the ad- vertising writer must take into consideration different lan- guages, customs, habits, idiosyncracies, peculiarities and what not in the countries where his copy is to be placed. Advertis- ing copy that may be satisfactory in Australia may not be used in London. Also, copy for the different Latin-American countries requires considerable changing. The problems that the copy writer has to face are interestingly told by Mr. J. W. Sanger, Trade Commissioner for the Department of Com- merce, in referring to the Cuban situation. ''A well known Cuban who has spent many years in both the United States and Europe said to me,'* Mr. Sanger writes : ** *Wc Cubans do not think constructively in the Anglo-Saxon sense, but enjoy enjoying our emotions. We love color and 88 EXPORTING TO THE WORLD life in everything, and wc demonstrate it in the bright colors of our automobiles and in the spots of pink, terra cotta, and blue of our older houses.' His opinion, and it was substan- mlly supported by many others, has a distinct bearing upoii the 'copy appeal' necessary in Cuba. Carried to its logical conclusion, the evidence of these witnesses and the writer's observations both tend to indicate that 'reason why' copy, commofi in the United States, finds little response in Cuba esccept in the advertising of articles of a dbtinctly technical nature." Often social conditions and climate determine the character of copy for foreign countries. Again quoting Mr. Sanger: "In Cuba the writer observed one advertiaement of an Ameri- can cleaning fluid or wax, in which the illustration pictured the man of the house and his wife deeply interested in the work of cleaning their car. In Cuba all cleaning, without exception, is done by the chauffeur or in a public garage. Even the cheapest automobiles are driven by chauffeurs, and the owner exerts no appreciable influence as to the kind of cleaniog fluid or polishing wax used. He is the opposite to the American who has a turn for mechanics and who does not object even to cleaning his own car at times. "Another advertisement of a well-known American proprie- tary medicine widely advertised as a preventive of colds riiowed the dai^per of cold weather and its attendant sickness by picturing two children in a snowstorm. Cuba is in the tropics and snow has never fallen there." These quotations from Mr. Sanger serve as typical illustra- tions of problems that may be encountered in other sections of the globe. It is one thing to prepare copy that should stimulate interest and inquiries in one's articles, but it is an- other thing to prepare it in such a way as to take into con- sideration a hundred and one peculiarities that may be found to exist in one form or other in strange lands. Sim^Uiiy EssmHal M AdptrHsmg Cofy • Simplicity should be the keynote of advertising copy for foreign purposes. A formal and dignified style yet interest- ing enough to inspire the reader's interest should be the basic ADVERTISING IN EXPORT TRADE 83 mark set by the advertising writer. The development of this rule will be guided by experience in the different markets. There are no hard and fast rules in foreign advertising. Knowledge of the fundamentals is essential. Once acquiring this knowledge, success in preparing copy that will bring results will largely be determined by the seriousness with which the advertiser studies his foreign problem as well as in the selection of reliable advertising mediums. The power of advertising lies in its cumulative value. It is not the advertisement that appears tcmiorrow alone that will bring results to ^e man who pays the space bill; it is ^e copy that is keyed to a certain schedule planned by experts that will justify proper expenditures in the final reckoning. It is needless to emphasize the necessity of carefully planned advertising campaigns. They are absolutely essential in the United States. It is a policy that must be adopted in foreign cotmtries. Export Catalogues in Foreign Trade * The export catalogue serves as the medium of direct adver- tising. The export catalogue goes right into the office or home of the prospective purchaser. The same degree of care as exercised in the regular correspondence with foreign cus- tomers should be brought into play in the preparation of the export catalogue. The caUlogue should tell the whole story of the manufacturer's product It should leave nothing for guesswork. It should be well illustrated. Every article should be carefully described. In preparing these descrip- tions and illustrations the manufacturer should take it for granted that the other fellow knows nothing about his mer- chandise. The catalogue should be written in the language of the customer lor whom it is intended. There has been considerable complaint on this score from various foreign sources. An American consul in Italy complains that Ameri- can manufacturers have not broken themselves from the habit cf communicating with Italian merchants in English, and of sending catalogues in a language they not only .do not under- stand, but hurk the ^ciHties for having it made understand- able. A consul in Brazil insists that Portuguese is the Ian- 84 EXPORTING TO THE WORLD gttage of Brazil and that, therefore, catalogues should be in the Portuguese and not the ^Muuah tmigue. The mobilization of domestic catalogues written in English for foreign service in order to economize is false economy. While there are many foreign customers who may be able to translate and read the text of American catalogues with a great deal of interest, nevertheless there are countless others who will appreciate a catalogue printed in a language they understand. In reaching out for foreign business through the medium of the printed word it is generally agreed that the prospect should be addressed in his own txmgue. The socmer this policy is adopted by the new b^^inner the better it will be for his business. In making up foreign catalogues the same care exercised in translations in correspondence should be taken in preparing the text Translations must be perfect They must be under- stood wherever they are sent Translations should not be left to individuals whose bid has been the lowest, but to those who can prove their efficiency. The language of the country where the catalogue is to circulate should be thoroughly understood. The English language should not be misunder- stood. The perfect translator is he who understands both languages. A cheap looking catalogue should be avoided. The cata- logue is the show-window of the manufacturer. A neat dis- play attracts the customer. A "shabby" appearance detracts. Care should be exercised against using inferior grades of paper. This precaution is necessary in order to avoid poor reproductions of engravings. The clearest possible pictures are necessary for an export catalogue, and the selection of a satisfactory grade of paper will assure this result FM InformaHam If Necessary m CaUdogue In the absence of the personal representative me export catalogue is the manufacturer's "right hand man" in the field. Throus^ the medium of the catalogue the manufacturer is endeavoring to create interest in his merchandise. He would like to draw an inquiry which later may turn into a huge order. The success with which he will achieve these aims ADVERTISING IN EXPORT TRADE 85 rests with the skill which he has employed in the preparation of his mouthpiece. Has he made a proper introduction ? Has he made a careful presentation o£ his case? Has he Ic^cally driven home his points as to quality, utility, or price? Has he told his story without exaggeration? An affirmative answer to these questions serves as some of the fundamentab required in the making of a good catalogue. Half 'tone Cuts Should Not Exaggerate Article It 18 an old complaint that some of our half tone cuts pearing in American export catalogues look so attractive that the purchaser of an article which has been so temptingly visualized is often doomed to a keen disappointment. The '*real thing" is so much different from the picture. It is not in the least difficult for a skillful artist to picture a gun or watch of nominal value so that it will look like an expulsive article. While the artist's skill is to be commended, neverthe- less, special care should be taken to accurately describe the article in order to avoid any misunderstanding on its sale. It is a much better policy to be absolutely honest in a careful deacr^ktion at the outset than to constantly endeavor to ap- pease the wrath of some disappointed buyer who may feel that he has been imposed upon. When the foreign purchaser buys an article from a catalogue he expects it to be exactly as described. He places a certain amount of confidence in the catalogue. How much that confidence is deserved depends on the good faith the manufacturer exhibits in the preparation cyf his literature. He must remember that the logical policy is that policy that will insure a permanent business. A per- manent business abroad depends on the confidence he can inspire from new customers. Surely he cannot build up a permanoit trade bgr questionable methoda, H&w Prices Are to Be Quoted in Catalogues There are instances where American manu&cturers have sent catalogues without prices accompanying the articles de- scribed therein. An American consul relates an instance M EXPORTING TO THE WORLD where a large American implement manufacturer lost a valu- able order in an Australian field because the buyer was un- able to obtain any mformaliofi about the prkes of some articles he very much desired, and which the manufacturer had for sale. Catalogues should be accompanied with prices. Catalogues meant for distribution among the consumer population should not contain prices unless the suggestion or advice of agpments that may be of im- portance to the home office. The diligence with which the agent functions determines his continued relations with the export merchant. Mom Exp^Mri Mnekmi Works Manufacimmr Individual cases, of course, determine the relations between export merchant and manufacturer in the exploiting of the hitter's goods in foreign helds. Authorities on the subject of relations between these principals agree that the contract that has found most favor is that which provides that tiie export merchant shall guarantee to purchase a stated quantity of the manufacturer's article in return for the exclusive agency EXPORT HOUSES 95 in the country where the merchant is operating. Some of the most famous American trademarked articles have found their way into foreign countries by this method. A certain make of typewriter has been introduced into a foreign market by a somewhat similar plan of action. In this sort of an agreement a clause may also be included providing that the manufac- turer and merchant equally share the expenses involved in sending a traveling salesman through the territory on soliciting mission. Whatever sort of an agreement is reached, it must be remembered that the export merchant performs a useful service, and is competent to intelligently develop sales for American goods in foreign markets. The export merchant by virtue of the strength of his organization may be in a pontion to handle the lines of several manufac* turers, which is an ea>nomic saving in itself. On the other hand, the manufacturer may find it more profitable to do busi- ness direct. This he can do, but he must have the export machinery to do it with. Either method has its advantages and disadvantages. The decision to choose one or the other rests with the manufacturer. His course ia determined by his own individual problems. Functions of the Export Commissiom Houu Theoretically, the export commissum house merely executes orders in the United States for a foreign importer, receiving its income from commissions it charges to these clients for services rendered. This is the basic principle upon which the commission house U3ring to the heads of the departments, whose knowledge of the sources of supply may be adequate for intelligent work. The buyer's aim is to obtain the lowest quotation, and to make as shrewd a bargain as possible. The intelligent con- duct of his assignment depends on his knowledge of the scmrces of supply and the prices offered by competing manu- facturers. Agents of the latter frequently make the rounds of the commission houses soliciting business. Buyers as well as heads of departments are thus able to keep in close touch with competing prices as well as new articles put on the market lor sale. Foreign Branch Office of Export Commission House * t r When the volume of business justifies it the export commis- sion house will establish branches in certm ^commercial cen- ters abroad. They are not to be found everywhere, however. Only those markets that have been developed sufficiently to justify special effort are selected as suitable places for branch offices. Usually these branches are in charge of an executive trained in the home office. Cases are known where natives are in charge. Whoever the branch manager may be, it is obvious that he must be given a free rein in the conduct of his duties. He is the man in the field and knows more about Hm ecMiditkwa EXPORT HOUSES 99 and requirements than his superiors at home. His employers have selected him because of the confidence in his judgment. Therefore, when he assumes his duties of foreign branch man- ager they must rely on his judgment. It would seem that the suc- cessful conduct of a foreign branch office should be left en- tirely to the foreign branch manager, yet the powers-that-be at home often endeavor to dictate certain impossible activities without even consulting the man on the ground. In order to obtain the best that is possible out of a foreign branch office the export commission executive at home should be satisfied merely with the supervision of the general details of the over- seas business, and leave the matter of obtaining restdts to the man upon whom he originally placed his confidence. If he fails to "deliver" then he has the power and authority to send him home. The advantages of a foreign branch office are obvious. In the first place it puts the personal touch in the foreign field. This is very important Also, through the branch office ^ home people are constantly kept in touch with changing commercial conditions and markets. A better knowledge of the financial standing of the customers is obtained. The development of the market is expedited. When there are new goods to intro- duce the foreign branch office is in a position to do this i»op- erly and efficiently. , Foreign agents of the export commission house operate in much the same way as agents for the export merchant. They usually trade under their own name and may have various sorts of arrangements for the representation of American lines. Merchandise of the Export Com9tUssion Man In theory the export commission house handles all sorts of merchandise. Some commission houses, however, specialize in certain lines* such as drugs, chemicals, machinery, hard- ware, clothing or automobiles. There is no set rule of a^on. Moreover, an export commission house may have ah agency for an automobile in South America, while in Australia its line may be pianos. It often happens that an exclusive agency for a certain article does oot ioUow the export commissioa 100 EXPORTING TO THE WORLD house all over the world. Neither are its lines identically the same in every country it reaches. An American export com- mission house deals in hardware in one section of the world, in cotton piece goods in another^ and in agricultural machinery in still another. The d^ee of specialization b generally determined by the volume of business that the export commission house may be able to work up in a certain line in its overseas trade. When the commission house reaches that point where it can give such specialized attention as the sale of a certain commodity may justify it will then be in a positicm to give more efficient service. In every market different customs regulations, language, conditions, etc., may be encountered by the export conunission house. If its program is so ambitious as to endeavor to cover tim entire worid it will readily be seen that a laige staff com- posed of experienced men who understand the various methods of handling shipments for individual markets will be necessary. Unless the business is of such volume as to justify a tremendous organization the export commission house will do well to confine itself to certain territories where it will not be so difficult for the smaller staff to keep in touch with conditions as well to thoroughly master die details peculiar to those markets. How Commission House DgvHafs Its Saks In developing business the export commission house may employ salesmen who are sent either from the home office or from the branches abroad. Or business may be developed by correspondence and advertising. Obviously, the first method is the best, as has already been indicated in a previous cfuipter. In his operations the salesman may carry a large number of samples, which he displays at the branch office of the concern. Ordinarily he works out from this branch in the country to which he has been assigned. Some commission houses, how- ever, send their salesmen to different zones. At the end of the tour these salesmen return to the home office to make their reports. r EXPORT HOUSES 101 It has been shown in this chapter how the export commis- sion house keeps in close touch with buyers for foreign houses who may arrive in this country to make their purchases. The names of these buyers may be obtained from the newspapers or trade organizations existing in the various so^orts. Routine of Commission House m Handlmg Order The handling of an order in an export commission house is something like this: The order is for an assortment of stationery. The importer may have ^[ledfied the names of the manufacturers from whom the goods are to be purchased. In this case, the commission house buyer will have to look up these manufacturers. Or, the order may empower the commission house to use its own judgment. If such is the case the commission house will send out inquiries to the leading manufacturers for the lowest possible quotation on the goods. Before the order is given serious attention, however, the credit standing of the foreign customer is investigated. In old-established commission houses the matter of deciding whether or not the importer shall re- ceive credit is a simple one, as they know the financial status cf their customers through long experience, as well as the methods of obtaining reliable credit information concerning new customers who send their orders to be executed in the United States. The matter of credit to the customer determined, the buyer now receives the order for execution. In the meantime in- structicms as to shipment, insuring and financing are given to the proper departments. All information regarding these in- structions may be found in the card index, where it was en- tered when the order was originally received. The buyer now proceeds with the purchase of the goods. He may know beforehand ixom what manufocturers he can obtain the lowest prices. Possibly it may be necessary for him to go out in the open market to obtain the most satisfac- tory quotations. Once having received these quotations from the various plants the buyer is now ready to place his orders. When the orders are placed the buyer is practically finished wi4i phase of die woric ia oomiectkm wt^ the order. The 103 EXPORTING TO THE WORLD shippiiig dark must now kttp m touch with the ah^mient from the factory to see that there is no delay in placing the goods on the ship at the proper time. In the meantime he must engage space. When the steamer prepares to load he must instruct the iactoiy to ship the goods to the port The bookkeeping department handles the bills for merchant dise sent by the manufacturers. It must prepare to make pay- ments in accordance with the terms of sale. It also carefully compares the prices and items on the manufacturers' bills with the memorandum of the order placed by the buyer to see that no mistakes have been made. Once satisfied tluit the bills are correct it then prepares to make payment. A draft of the bill of lading and the manufacturer's bill are now turned over to the invoicing department so that it can make out the documents peculiar to the shipment. The neces- sary information concerning the method of making out the dntft and the taking out of marine insurance, etc., will be found on the card index which the inToicing department refers to. Whed the invoice is completed the finance department is given the draft and other necessary papers which it takes to the bank. Payment is recdved in accordance with the tenna arranged wi^ the foreign buyer. The methods of financing a shipment will be more fully explained in a subsequent chapter. The shipping derk's duties in connection with this particu- lar diipment end when he checks up on the freight chaigesy and makes payment to the steamship company. Advantages of Export Commission Houses The export commission house is the intermediary between the source of supply and the market. A great percentage of American foreign trade is transacted through the export com- mission house. There is a reason. The export commission house is equipped to handle foreign business for American manufacturers. It has built up a selling machine in various foreign countries. It has gathered to its staff experts in buy- ing and selling; experts in handling export documents; ex- perts in preparing and financing shipments; experts who r EXPORT HOUSES 108 understand the conditions in foreign countries, and who know the requirements and peculiarities of the different fields. Not only one, but any number of manufacturers may benefit from an organization of this sort, and yet avoid all responsibility and risk in shipping the goods to foreign countries. The export commission house is a professional salesman and dis- tributor of American products. It is supposed to know its business. It has developed its business on the basis of its efficiency and success in the past. The manufacturer who is seeking a foreign market and yet hesitates against building an export department in his own organization naturally will look for somebody with a professional knowledge of selling in y foreign markets. The export commission house supplies that knowledge. Field of Commission Houses Is LimUed In the use of export commission houses for the development of foreign trade, however, it is necessary that the manufac- turer proceed with caution. It must be remembered that export commission houses do not "cover the entire world. Some com- mission houses dominate in certain fields, and some in others. No commission house is all powerful in every section in which it is established. Some houses dominato a certain field in the machinery line, others in textiles and still others in office sup- plies, etc. It would not be good business for a manufacturer to turn over an agency to a commission house without first inquiring into the situation in the countries in which he wishes to sell his goods. There is considerable truth in the state- ment that the great flood of criticism that has been directed against commission houses has been provoked from misunder- standings on the part of the manufacturer as to the exact functions that the commission house to which he has been attached can efficiently perform, and the facilities it can offer. The co mmi ssion house has its limitations. It cannot be expected to give the same thought and attention in tfie devel- opment of a market for a specific article that the manufac- turer would naturally give owing to the various lines that it undertakes to handle. It must of necessity scatter its shot. Again, as an exclusive agent for an American manufacturer 104 EXPORTING TO THE WOiaj> it may not be able to induce certain dealers to buy the manu- facturer's articles when others of a similar character may be purchased from other commission houses with which the dealer has transacted business for many years. Foreign buy- ers ^eler to jj^ace their orders through one house in order to avoid considerable red tape. They do not like to scatter their indents. Therefore, if a manufacturer gives a commission house the exclusive agency in a certain field he merely nar- rows the market for his product CommUsUm Homn Ham Campkmi There has been considerable criticism on the part of com- mission houses against the demands made upon them by the manufacturers. It is claimed that the manufacturers refuse to extend adequate credits to the commission houses, which the latter often charge as being beyond reason. In his ad- dress before the Sixth National Foreign Trade Convention in Chicago^ William H. Douglass, president of Arkdl & Doug- lass of New Yorky had this to say : "The existing relationship between the manufacturer or supplier of goods and the ex- porter should be thoroughly gone into. It cannot be truth- fully stated that it is overcordial today. This is due to the rules formulated by the manufacturers without regard to the interest or necessities of the exporter. Dealing with one alone, the pa3rment system, all exporters will agree it weighs heavily on their shoulders. Manufacturers today have placed the export business entirely on a cash basis. They have a system of small discounts for cash, with payment at sight, five or ten days, and while they know that these discounts must be granted to the buyer abroad, they are indifferent to the position of the exporter, and do not wish to allow the specials if there is the slightest infringement of their pay- ment dates. They sell in their domestic trade on long terms to parties frequently of little or no standing, dating their bills several months ahead and giving sixty to ninety days' time lor payment; and yet they penalize the exporter by rules which require him to pay them generally long before he can ship the goods abroad; and, furthermore, they expect the buyer on his part to give credit abroad when he does not re- ceive it at home*" I EXPORT HOUSES 105 Mr. Douglas clearly sums up the advantages of the commis- sion house with the following statement: "As a result of the war, burdensome laws and restrictions will undoubtedly be established, and such laws already exist in South America and elsewhere. Preferential tariffs will be granted, partial or total exclusion of our goods may be adopted as a policy, or again rules may be established of such a restrictive character as to practically prevent the importation of our goods. Our merchants cannot controvert or change such regulations, as they are international questions; and our government must be alive and firm in preventing unjust and unfair discrimina- tion by any nation against our commerce. American goods must have the open door on an equal basis with any other nation's goods to every country in the world. 'The powerful manufeicturer who has handled export busi- ness for many years is, naturally, by acquired experience, able to take reasonable care of his interests, but to the thousands of smaller manufscturers who are now entering the field, it may be well to say there are many pitfalls, and great care should be used to take the right road. Exclusive agency ar- rangements either with American or foreign firms should be avoided unless the goods are of a character that require this means of exploitation. Hundreds of foreigners are touring the country, offering their services on a salary or a commis- sion basis, claiming they can do wonders if given rights in their home countries; but it is well to avoid them, or at least satisfy yourselves as to their credentials. New companies with new connections abroad are willing to accept liberal retainers to try to do something which the manufacturer can better do himself, or arrange through those who have the proper status. Avoid too large a grant of territory abroad to any one house, as it it not desirable. Direct trade is unwise at first, if not always. Because travelers are sent abroad to introduce goods is not a reason why the business must be done direct, and not through the regular exporter. Cash for goods from the ex- porter is better dian financing on the buyer thousands of miles away at 90 or 120 days. Drafts have an unfortunate way of coming back unpaid quite frequently." loe EXPORTING TO THE WORLD Future of Expert Commission Houses It is doubtful if the export commission houses can ever be eliminated in foreign trade. As a matter ol fact it is not desirable that such a vital machine to tiie development and extension of our foreign business be scrapped. The commis- sion house will always be found in some region where it is tmprofitable for the manufacturer to reach single handed. The commission house will always handle some products that will be more convenient for it to handle than any other agency. Mr. G. £. Smith, at one time president of the American Manufac- turers' Association, in explaining the future of the export com- mission house before the Sixth National Foreign Trade Conven- tion in Chicago said : "We can thank our export houses, with few exceptions, for whatever prestige America^ goods en- joyed in foreign markets before the war. They were the pio- neers in finding a demand for ottr products and in meeting that demand where they found it. Our foreign trade in staple goods today is largely the result of earnest and effective work by these export houses, and I believe that a large field exists and will exist in which they will continue to handle business efficiently and more intelligently than the producer himself. "Outside of raw and semi-raw materials, however, the fu- ture of American foreign trade lies with her manufactured specialties. Machinery, special tools, labor-saving devices, the products of American ingenuity and American Victories are destined, I believe, to fmn the great bulk of the new trade which awaits our exporters. And it seems to me to be a truism that abroad, as well as at home, no one can sell these products as well or as successfully as the man who makes them. * ''The successful sale of these articles demands two tUngs, which can only be afforded by the manufacturer himself. The first of these is the creation of an intelligent demand for the article. The second is provision for service after the article has been bought and is being used" CBApnat IX FOREIGN SALES ORGANIZATIONS Advantages of local foreign sales agent — ^Different func- tions OF LOCAL POBBIGN SALES AGBNTS—* MANUFACTURER'S AR- KANGKMSNTS WITH LOCAL FOREIGN SALES ACSNT»— FOttQGN BRANCHES AS SELUNG AGENCIES The sales agent selling American merchandise in foreign countries apparently is an indispensable being. The number of these local foreign sales agents is gradually increasing as American manufacturers are spreading their activities to reach the most important sections of the world. These sales agents are not hard to find. They thrive in great numbers in ^ principal markets of the worid and the records show that a great number of them have performed their functions with satisfaction. The local foreign sales agent serves in the same capacity as the f ore^ branch office only he orders and sells on his own account, finances all orders and depends on the volume of the business he has worked up for his own profits. The agent's office or store serves as headquarters for stocks or spare parts so that customers may be given service in connection with their purchase ol goods of a technical character. It is not uncommon for the sales agent to co-operate with ^ manu- facturer in the promotion of the latter^s products. Advantages of Local Fanigm SaUs Ageni The man ufa ct u rer who sallies forth to conquer foreign mar- kets may be able to cut his preliminary troubles in half by connecting with some responsible local foreign sales agent who may already have an adequate and well known organiza- tion in the field. Once the agent is given an exclusive con- tract hia organisation^ which may extend to all parts of the m 108 EXPORTING TO THE WORLD country in which he is located, starts working for the fnanu* facturer at home, and his products. The success in the sale oi his goods will depend very much on the co>operation that he eactends to his representative in the field. A live agent, r^rdless of the nnmber of non-competing lines he handles, may do wonders for his principal if the proper sort of co- operation is extended by the latter. Needless to say, the skiUlul attention of a local sales agent h invaluable where personal attention of a scientific and tech* nical character is involved. A manufacturer producing an article requiring mechanical knowledge would find it difficult to market it unless he were fully prepared to render a certain amount of service. No customer would want to wait from six to ten weeks for the shipment of an extra part of an article which he could not obtain in his own cotmtry. An agent well supplied with these i^are parts cao easily eliminate such delaja. Local Foreign Sales Agent May Develop Business The local foreign sales agent— if he is a live one— can alwajrs be depended upon to take advantage of every oppor- tunity to turn over a deal for his principal. He is in daily touch with conditions, with the launching of new enterprises of an industrial character, and with the activity of his com- petitors. As a salesman and a developer of new business he will never lose an opportunity to sell the goods for which he is the exclusive representative. Co-operating with the manu- facturer he receives and distributes samples and catalogues and other literature that is aimed to advertise the line The manufacturer's confidence in his foreign agent established, no time should be wasted in giving him full support in the development of business. The manufacturer should at all times co-operate to the fullest extent He should consult with him on matters involving sales-promotion work. He should keep his agent well supplied with advertising literature to mail to prospective customers. An occasional visit on the part of the manufacturer or his representative should be made, if possible. FOREIGN SALES ORGANIZATIONS lOd Sates Agent May Obtain Credit Data The policy of appointing local foreign sales agents has an ad- vantage also in the matter of obtaining credit information. A good sales agent keeps in dose touch with the bankers of the com- munity as well as with other commission agents, credit agen- cies and collection firms. Such information is occasionally asked the sales agent. In exchange for this information the sales agent obtains a very good idea of the status of a great number of merchants, which is of inestimable value to the manufacturer. Trying to settle some misunderstanding by mail involves considerable time and bother. Even if correspondence is resorted to there is the danger that the letter will be mis- understood, and instead of soothing the feelings of the man at the other end it is more than likely to increase the aggra- vation. There is nothing like having a good man on the ground td smooth over these matters and to adjust or com- promise claims whenever they arise, or to obtain settlement from slow pays. A good agent is not only in a position to handle these delicate situations, but his personality may lead to the restoration of complete harmony between manufacturer and customer. This is something that a letter hardly ever does. The Meammg of a *'Del Creder^ Agent When a local foreign sales agent assumes part or all the risks involved in the selling of goods to local customers he is generally called a ^*dtl credere" agent. A "del credere" agent usually guarantees the payment of goods, but in return he may ask for a much larger commission, which is called a "del credere" commission. ''In case of need" is a phrase used by manufacturers to notify bankers of the name and address of an agent at the other end who may be entrusted to take care of the manufac- turer's interests in connection with protested drafts, or with the diq ^os al of the goods to other merchants. 110 EXPORTING TO TH£ WORLD Merchant Agents Sole Distributors Sometimes a manufacturer may i^^pofnt a merchant as his sole distributor in a certain territory. The goods are actually sold to the merchant and he is ordinarily supposed to guar- antee a certain volume of business in return for the exclusive rights for his territory. The advantages of having a merchant as aoLc distributor are many. The manufacturer will carry onty one account on his books in this instance. He need not bother about credit risks in which many customers are in- volved. His risk is reduced to one account— that of the mer- chant. Again, the merchant may have developed a strong organization in his territory which will be of great value to the manufacturer. As a purchaser of the manufacturer's goods outr^ht the merchant will show considerable interest in their sale. He must depend upon the turnover lor his profits. There is this danger in the appointment of merchant agents as sole distributors, however: In a majority of cases the merchant agent's competitors conduct retail establish- ments, and he knows that he cannot sell his goods to these competitors. His field is narrowed. It is up to him, then, to find customers who are not attached to his wholesale com- petitors. The motives of a merchant agent should also be closely looked into. Often a merchant agent obtains the ex- clusive agency for an article merely to suppress it. This is done in order that other competitive lines for which he is sole agent and which offer larger sales or profits may have a dear field. How Local Foreign Sales Agents Are Selected It has been remarked quite often that Americans only should be in charge of the foreign sales of an American manu- facturer. The basis for this statement lies in the belief that lordgners are untrustworthy, and that they will always give the American article the worst of it when it is competing with an article made in some other favored country. There may be some cases where foreigners have endeavored to give the goods of their cou n tr y eveiy possible advantage over INTEN TIONAL SEC OND EXPOSURE ., , » mjip II ■! II 111 . 1 1 1 I iii K ii m mum 110 EXPORTING TO THE WORLD Merchant Agents Sole Distributors Sometimes a manufacttirer may appoint a merchant as his sole distributor in a certain territory. The goods are actually sold to the merchant and he is ordinarily supposed to gfuar- antee a certain volume of business in return for the exclusive rights for his territory. The advantages of having a merchant as sole distributor are many. The manufacturer will carry only one account on his books in this instance. He need not bother about credit risks in which many customers are in- volved. His risk is reduced to one account — ^that of the mer- chant. Again, the merchant may have developed a strongf organization in his territory which will be of great value to the manufacturer. As a purchaser of the manufacturer's goods outright the merchant will show considerable interest in their sale. He must depend upon the turnover for his profits. There is this danger in the appointment of merchant agents as sole distributors, however: In a majority of cases the merchant agent's competitors conduct retail establish- ments, and he knows that he cannot sell his goods to these competitors. His field is narrowed. It is up to him, then, to find customers who are not attached to his wholesale com- petitors. The motives of a merchant agent should also be closely looked into. Often a merchant agent obtains the ex- clusive agency for an article merely to suppress it. This is done in order that other competitive lines for which he is sole agent and which offer larger sales or profits may have a clear field. How Local Foreign Sales Agents Are Selected It has been remarked quite often that Americans only should be in charge of the foreign sales of an American manu- facturer. The basis for this statement lies in the belief that foreigners arc untrustworthy, and that they will always give the American article the worst of it when it is competing with an article made in some other favored country. There may be some cases where foreigners have endeavored to give the goods €»f their country every possible advantage over o til nj etf ^ C u o m « ^ w .S S. Ui 73 O u ^ ctf ft " 3 05 XIX ^ u s c <; > OS ^ Vi a s: be u a> ■> g « o »■ 'zL .1-1 If! FOREIGN SALES ORGANIZATIONS 111 American-made products, but this is the exception and not the rule. Foreign sales agents are out for the money as a general rule. If they can make more profits from the sale of an American product than they can from an article shipped from their natiTe country they will take the agency of the former in preference to the latter. Too many cases are known where Germans have successfully acted as agents for English goods, and English for American goods, and even Japanese for American goods, to take such statements too seriously. The first consideration in the selection of an agent is his character and reputation in the community in which he is doing business. As in the case of the traveling salesman, the customer judges the home office by the character of the representative in the field. The fact that the agent has been long established and is a powerful factor in the market should not weigh too heavily in his favor. He may take the exclusive agency and give it mediocre attention, whereas a young institution desirous of growing may want that very article which the manufacturer offers to increase its business. Manufacturers often entrust then- traveling salesmen to appoint agents in the countries through which the former travel. These agents should be able to produce letters of recommendation from other manufacturers for whom they have operated, and other data as information for the manu- facturer. The manufacturer must first satisfy himself that he can place implicit confidence in his foreign representative. Once having satisfied himself on this score, he must be pre- pared to extend all the co-operation that that confidence justifies. Bmsiness Affmgnmnit IViik Sflfef Ageni The contract with the local foreign sales agent should be prepared caref uUy. It should be caref uUy written so that dis- agreeable controversies may be avoided. The following points should be mcluded in a contract with a local foreign sales agent: (a) Duties of agent; (b) authority; (c) terms upon which he is to do business for his principal; (d) to what ex- tent is the principal liable and responsible? (e) the territory m EXPORTING TO THE WORLD over which agent shall exercise the exclusive rights to sdl the manufacturer's article; (f) duration of the contract; (g) the rate of commission and how it shall be applied ; (h) terms of settlement on commissions; (i) the amount of business required to avoid cancellatioii; (j) agreement not to handle competitive lines. The foregoing are some of the salient features that should be included in a contract with a local foreign sales agent. In order to make it more forceful the contract should be officially executed and attested. The consul of the country in which the manufacturer as to do business should witness the prin- dpal's signature. On the other hand, the American consul in the foreign country should perform similar service for the agent. One clause in the contract should receive careful attention. This clause refers to the assignment of territory. A manu- facturer who does not know geograf^/ may sign away the sales rights to an entire continent. An agoit in Santiago, Chile, may obtain the exclusive sales rights for Argentina and Brazil from a manufacturer who is not familiar with the great distances involved in those countries. Territory should al- ways be limited to a certain line. The commission given to a sales agent depends on the lin^ as a general rule. Commissions may be as k>w as 1 per cent, or as high as 25 per cent. The commission figure is deter- mined by the manufacturer himself. Time of payment also varies. There are no set rules. The manufacturer should see that the sales agent receives all commissions arising from tiie sale of goods in his territory in accordance with the terms of the contract. It is important, therefore, that the manu- facturer should know where goods purchased by commission houses are bound for in order that he may give proper credit and protection to his sales agent on tiie fidd. Foreign Branches 0$ Selling Agencies A foreign branch may be merely a selling agency or it may be a merchant handling a large stock of goods. The establish- ment of a foreign branch requires delicate handling. Bitter opposition from old merchants is likely tQ be encountered. FOREIGN SALES ORGANIZATIONS 113 and in dfder to reduce this to a minimum it is necessary to use tact and diplomacy. Intelligently operated, the branch can be made a success. When the selling agency begins to stock up with goods from the home factory it offers a service that its customers are likely to appreciate. An immediate supply of goods re* moves long delays encountered in ordering and awaiting ship- ments from the source of supply. Often an importer prefers to buy an inferior article at home rather than to take the tfouble of sending for it thousands of miles away. The for- agn branch, by handling laige stocks, relieves him of this trouble. It must be remembered, however, that the foreign branch is an expensive proposition when it is carrying stocks. Over- head expenses may be high. Interest in the investment must be considered, and doing business in a foreign country is likely to run up miscellaneous costs. It must be remembered, also, that foreign branches are subject to the laws of the country in which they are operating. They must take out licenses, and be prepared to pay the regular taxes, which may come high in some instances. Combination branch offices have been tried with consider- able success. Failures have been due to the unintell^;ent selection of the personnel to conduct these combinations as well as to the petty jealousies and desires on the part of the member manufacturers to dictate the policy of the combina- tion. Quite often a manufacturer feels that he is not getting enough out of the combination in proportion to his expenses in the upkeep, so he decides to drop out. It seems obvious, however, that in order to obtain permanent success some genius must evolve a working plan that will satisfy the desires of all those who subscribe to the combination. As far as is known such j^an has not as yet been developed so as to meet all these requiremeotft Cbaftb X COMBINATIONS IN FOREIGN TRADE. THI WlBB-POMlWafE LAW— CwTiaSM AND DEFENSE OF WeBB- POMERENB LAW— PROVISIONS 09 THE MEASUIB— HOW C»MWNA- TIONS ARE MADE UNDER THB WlBB-POMEBlNB LAW. The Wcbb-Pomcrene Law, approved April 10, 1918, permits cofttbinatioiis in escport trade. In the words of a critic the law permits "our manufacturers to do to a foreign consumer who has no vote in our affairs what cannot be done to the people of the United States, whose constitutional rights enable them ef- fectively to express tiieir approval or dis|to«ttrc.'' Ontheother hand a champion of the measure declares that "the essential object of this law is to give American exporters a fair chance to compete with the exporters of other countries by enabling them to reduce expenses of marketuig, thns permiUing the quotation of such prices in foreign countries as will make American products attractive to the consumer." It will be remembered that the law caused considerable con- cern in fordgn countries when it was enacted, and fears were expressed on aU sides that it was probably an '"American de- vice to control the world's markets at theur own prices." While the provisions of the law are aimed to check unfair methods and abuse in foreign markets, it will be necessary, however, to prove that it is simply an instrument to assist American manufacturers in develc^mg foreign business along legitimate lines, and not a tool to destroy l^tunate competi- tion. The burden of proof rests with those manufacturers who operate in foreign countries under the provisions of iSb» Webb-Pomerene Law. In this connection it is well to remember that the great bulk of mr American foreign trade has been built by individual effort— by individual export houses and manufacturers. While these merchants have often encountered problems and disad- vantages of one kind or another in the different markets. COMBINATIONS IN FOREIGN TRADE 115 nevertheless, by sheer force of initiative and enterprise, they have been able to overcome these obstacles without the neces- sity of combining along gigantic proporticms. The statistics of our foreign commerce prove this statement. The chief advantage of the Webb-Pomerene law, it seems, is to permit small manufacturers who are unable to competently develop the foreign market to cmnbine for such purposes and to be able to sell at such prices that will meet the competition of other foreign merchants. If this is the real purpose of the law then there should be no justihcation in the criticisms against it. Two OpposUe Views on the Webh'Pomerene Law It is interestmg to read two very recent statements in con- nection with the operation of the Webb-Pomerene law that appeared in the New York Journal of Commerce. One is from an Australian business man complaining against the law and the other is from an American export man defending its provisions. The name of the foreign critic of the law is Mr. William |>wis of Sydney, N. S. W., and he writes as follows: ^The people in this country (Australia) are not disposed to view with equanimity the possible effect of the operation of the Webb-Pomerene Act, now operative in America. ''Right or wrong, an impression exists in this country that the purpose of this bill is to legalize, for the exploitation of commercial fields outside of the United States, practices and methods which the United States Government has deemed it necessary to suppress within its own borders, as being inimi- cal to the public welfare. "Competitive business enterprise is commendable, and to an enlightened country such as Australia, welcome. But when that enterprise, instead of being competitive, merges into a powerful combination with the express purpose of exploiting and capturing the Australian market, welcome quickly changes to resentment. 'T have before me the letterhead of one of the smaller recent American cmnbinations. After naming the coalesced compa* Hies, it ends with the sentence : XSombined capital twelve mil- 116 EXPORTING TO THE WORLD lion dollars.' This has an unpleasant sound, savoring of a threat. It is not agreeable to be asked to choose between the rattling of the Prussian sabre and the American cash box. "Australia, in common with every member of the BritiBli Empire, mmt firmly welded than ever before, holds a powerful weapon in reserve which she may be forced to use without scruple and which she can so use without the slightest breach of international law. "Suppose, ior instance, that the American manufeictnrers of cotton piece goods, <»ie of England's most important in- dnstries, taking advantage of the Webb measure, enter into a powerful combination, controlling hundreds of millions of capital. Basing their expectations of business in this country on the fact that the present British preferential tariff in Aus- tralia is practically n^ligible, they estabUsh central offices in Sydney. Instructions to the genml manager from the board of directors in New York arc to the effect that he is to meet and beat competition from whatever source. Such methods, carried to their legitimate conclusion, would mean the com- plete extinction of British trade in cotton piece goods so hr as AttstnOia is concerned. This will never be aUowed to "In the event of such a happening the immediate and prac- tical reply will be the possible duty of 50 per cent, from any and all countries outside the British Empire; from all coun- tries constituting the British Empire, either free or a tariff for revenue only. Under these new conditions the Sydney office of the American cotton piece goods combine, if it ever opened, would close within a month. **I am, perhaps, to some extent qualified to speak impar- tially, since, though English by birth and parentage, I have for many years represented American manufacturers in Aus- tralia.** IV, H. Mahoney Answers Critkiim In answering Mr. Lewis's criticisms Mr. W. H. Mahoney, manager of the Foreign Trade Bureau of the Merchants' Association of New York, said: "When the Webb-Pomerene bill first became law some such COMBINATIONS IN FOREIGN TRADE 117 opposition was sounded at Buenos Aires as is now voiced in Australia in the protest which was published in the New York Journal of Commerce from Sydney, but when the ques- tion came to be thoroughly understood it died down. ''Only the other day I had a business man in from Australia who is interested in the paper industry. He did not appear to be frightened by the Webb law and he said he was going right ahead with his plans for the sending of paper from this country to Australia. I am inclined to think that there may be some merchants over there who may be unduly alarmed. I can hardly believe that it is the general feeling of business in Australia, but rather that of individual firms. "As for the threat of imposing heavy preferential duties to offset the supposed effect of the Webb law, why, that would be nothing new. Preference duties have already been de- cided upon and were agreed to at a conference in London when the Colonial representatives were present. "Besides, there is another aspect to the question. If under the combinations effected of small traders whereby they can economize by sharing their advertising, shipping and over- head charges— for that was what is really intended— it puts them in a position to compete for trade by supplying goods at a lower rate than others, it will be the Australian people or consumers who will get the benefit of it. The intention of the competition is not to strangle trade elsewhere but to compete fairly for it. '^As I understand it in my talks with ei^rters, it is not Australia that is going to suffer from the Webb law or is going to be affected to any large extent, as the industries under which there is a combination where business is done with the Commonwealth are very few.'^ Combinations Must Obey Webb-Pomerene Law In his remarks on the Webb-Pomerene law before the Sixth National Foreign Trade Council John Walsh, former chief counsel of tiie Federal Trade Commission pointed out the necessity of combinations engaged in developing foreign trade to follow the straight and narrow path, in the following sentence : ''The ultimate success or failure rests very largely on our 118 EXPORTING TO THE WORLD own business men. If the law is to serve as a vehicle for commercial aggrandizement, to benefit the strong at the ex- pense of the weak; or if it is to be used for selfish and un- scrupulous exploitation of foreign markets, or for the purpose of manipulating domestic prices, then the expectations of the high-minded and broad visioned men who were its sponsors would be shamefully thwarted and foiled. "I believe that neither the American public nor foreign nations would allow their respective public interest to be in any way detrimentally affected by any unfair and question- able commercial trade practices of an association operating under the Webb act "And besides, let us not forget that the Webb act has teeth in it. Under its provisions the remedies in Section Five of the Federal Trade Commission act against unfair methods of competition are made to extend to unfair methods of competition used in export trade against competitors en- II gaged in export trade, even though the acts constttuting such unfair methods are done without the jurisdiction of the United States. "Under the Webb act the United States Government de- clares itself in unmistakable terms as insisting on fair and honorable business methods in export trade." The popularity of this new method of deyeloping foreign business by combinations is indicated in reliable reports to the effect that over 80 concerns are already engaged in oper- ating in foreign countries under the provisions of the Webb act. The law has been in operation hardly over a year. Ex- port associations have been formed in a variety of industries, including silks, chemicals, copper, textiles, hardware, lumber and others. Small as well as large associations have been formed. Provisions of ike Webb'Pomerene Law The entire text of the Webb-Pomerene law is herewith ' quoted : "An Act to promote export trade, and for other purposes. "Be it enacted by the Senate and House of Representatives of the United States of America in Congress assembled, That the words 'export trade' wherever used in this Act mean COMBINATIONS IN FOREIGN TRADE 119 solely trade or commerce in goods, wares, or merchandise exported, or in the course of being exported from the United States or any Territory thereof to any foreign nation; but the words 'export trade' shall not be deemed to include the production, manufacture, or selling for consumption or re- sale, within the United States or any Territory thereof, of such goods, wares, or merchandise, or any act in the course of such production, manufacture, or selling for consumption or resale. "That the words Hrade within the United States' wherever used in this Act mean trade or commerce among the several States or in any Territory of the United States, or in the Dis- trict of Columbia, or between any such Territory and an- other, or between any such Territory and Territories and any Sute or States or the District of Columbia, or between the District of Columbia and any State or States. "That the word "association" wherever used in this Act means any corporation or combination, by contract or other- wise, of two or more persons, partnerships, or corporations. "Section 2. That nothing contained in the Act entitled "An Act to protect trade and commerce against unlawful re- straints and monopolies," approved July 2nd, 1890, shall be construed as declaring to be illegal an association entered into for the sole purpose of engaging in export trade and actually engaged solely in such export trade, or an agree- ment made or act done in the course of export trade by such association, provided such association, agreement, or act is not in restraint of trade within the United States, and is not in restraint of the export trade of any domestic competitor of such association ; and provided further, that such associa- tion does not, either in the United States or elsewhere, enter into any agreement, understanding, or conspiracy, or do any act which artificially or intentionally enhances or depresses prices within the United States of commodities of the class exported by such association or which substantially lessens competition within the United States or otherwise restrams trade therein. "Section 3. That nothing contained in Section Seven of the Act entitled "An Act to supplement existing laws against unlawful restraints and monopolies, and for other purposes, approved October 15th, 1914^ shall be construed to forbid the m EXPORTING TO THE WORLD acquisition or ownership by any corporation of the whole or any part of the stock or other capital of any corporation or- ganized solely for the purpose of engaging in export trade, and actually engaged solely in snch export trade, unless the effect of such acquisition or ownership may be to restrain trade or substantially lessen competition within the United States. "Section 4. That the prohibitioa against "unfair methods of competition'' and the remedies provided for enforcing said prohibition contained in the Act entitled **An Act to create a Federal Trade Commission, to define its powers and duties, and for other purposes," approved September 26, 1914, shall be construed as extending to unfair methods of competition used in export trade against competitors engaged in export trade, even though the Acts constituting such unfair methods are done without the territorial jurisdiction of the United States. "Section 6. That every association now engaged solely in export trade, within 60 days after the passage of this Act, and every association entered into hereafter which engages solely in export trade, within 30 days after its creation, shall file with the Federal Trade Commission a verified written statement setting forth the location of its offices, or places of business, and the names and addresses of all its officers, and of all its stock holders or members, and if a cor- poration, a copy of its certificate or articles of in- corporation and by-laws, and if unincorporated, a copy of its articles or contract of association, and on the first day of January of each year thereafter, it shall make a like statement of the location of its offices or places of busi- ness and the names and addresses of all its officers and of all its stockholders or members and of all amendments to and changes in its articles or certificate of incorporation or in its articles or contract of association. It shall also furnish to the Commission such information as the Commission may re- quire as to its organization, business, conduct, practices, man- agement and relation to other associations, corporations, part- nerships, and individuals. Any association which shall fail so to do shall not have the benefit of the provisions of section two and section three of this Act, and it shall also forfeit to the United States the sum of $100 for each and every day of COMBINATIONS IN FOREIGN TRADE 121 the continuance of such failure, which forfeiture shall be pay- able into the Treasury of the United States, and shall be re- coverable in a civil suit in the name of the United States brought in the district where the association has its principal office, or in any district in which it shall do business. It shall be the duty of the various district attorneys, under the di- rection of the Attorney-General of the United States, to prose- cute for the recovery of the forfeiture. The costs and ex- penses of such prosecution shall be paid out of the appropria- tion for the expenses of the courts of the United States. "Whenever the Federal Trade Commission shall have rea- son to believe that an association or any agreement made or act done by such association is in restraint of trade within the United States or in restraint of the export trade of any domestic competitor of such association, or that an associa- tion either in the United States or elsewhere has entered into any agreement, understanding, or conspiracy, or done any act which artificially enhances or depresses prices within the United States of commodities of the class exported by such association or which substantially lessens competition within the United States or otherwise lessens trade therein, it shall summon such association, its officers, and agents to appear before it, and thereafter conduct an investigation into the al- leged violations of law. Upon investigation, if it shall con- clude that the law has been violated, it may make to such association recommendations for the readjustment of its busi- ness, in order that it may thereafter maintain its oi^nization and management and conduct its business in accordance with law. If such association fails to comply with the recom- mendations of the Federal Trade Commission, said Com- mission shall refer its indings and recommendations to the Attorney-General of the United States for such action thereon as he may deem proper. "For the purpose of enforcing these provisions the Federal Trade Commission shall have all the powers, so far as ap- plicable, given it in "An Act to create a Federal Trade Com- mission, to define its powers and duties, and for other pur- poses.** Approved April 10, 1918." Summarized, the advantages to be derived from the Webb- Pomerene law are as follows; 122 EXPORTING TO THE WORLD (a) Combination produces economies in production and dis- tribution. (b) Standardization of products results in greater econo- mies of production. (c) Standftrdization would improve the quality of merchan- dise, and enhance the value of American goods overseas. (d) Combination would eliminate waste by an intelligent distribution of orders to factories best fitted to turn them out. (e) Combination would mean specialization and thus lower costs. (f ) Hie greatest saving of all would be the elimination of dnpHcation of selling organizations, warehouses, branch of- fices, advertising, etc. (g) Economies in shipment would be effected. (h) Combinations would be able to develop foreign maricett with the highest degree ci efficiency, and the maximum results at minimum costs to partidpants. (1) The financing of foreign sales and the obtaining of credit information would be facilitated. Combinations as Necessity of Meeting Foreign Competition Is it necessary to combine in the United States in order to meet foreign competition abroad? In view <^ our successes in the foreign field m the past— and this means our successes with manufactured articles as well as with our raw materials — it would seem that declara- tions of the necessity of combining to meet the cut prices of our most dangerous competitors overaeas are a bit far-fetched. Not long ago a well-known exporter who understands for- eign trade as well, perhaps, as anyone else in America, said that the results promised under the provisions of the Webb- Pomerene Act were being exaggerated. "I don't quite understand why there ia so much en^uataam over this measure,** he said. ^It would seem that American manufacturers have never had a show in foreign markets until this law came into effect to show them the way to the prom- ised land. Personally, I believe it will do some good in some quarters — ^in places where basic materials are involved in sales abroad* There is no question that there would be an economic saving In this respect But where vre are hunting COMBINATIONS IN FOREIGN TRADE 123 for markets in foreign countries for our typewriters, our auto- mobiles, our sewing machines, our stationery, and hundreds of other manufactured articles, I am afraid that the combina- tion will serve as a hindrance instead of an advantage. Why? Because these manufactured articles I have just mentioned need specialized selling effort, and that is practically impossi- ble under huge combinations such as the Webb-Pomerene Act permits. It means lost identity of an article." Combinations in Foreign Countries The combination idea seems to have had its growth in Europe. Before the war export combinations were quite com- mon in the principal countries of Europe, and seemed to have reached the highest point of efficiency in Germany, where the "cartel" system was one of the principal factors that made German foreign trade what it was up to the few months pre- ceding the great war that shattered her commerce. In this country there were 600 important cartels, embracing every im- portant industry in the country. In some instances, however, these cartels were not created primarily to meet competition of other foreign countries in overseas business, but to stifle competition at home, and to control the market An instance of this policy is shown in the great German dye-color industry o|)erated as a unit in foreign trade under an agreement by two powerful concerns working under a fifty year contract not to compete against each other. Other gigantic combinations were to be found in the electrical equipment industry, the coal and coke industry, and the iron and steel industry, the products of which were sold through great centralized selling agencies to all parts of the world. Other Nations Have Great Combinations for Export Nor was Germany alone in this policy of combining to efficiently develop and sell products in foreign countries. We find gigantic syndicates in France, Belgium, Italy, Russia, Austria, Switzerland, Sweden and Greece. In South America in certain countries we find producers united in joint selling agendes to control the market, probably to stifle competition and to efficiently sell goods in foreign countries. Japan has a textile organization that is developing and ob- m EXPORTING TO THE WORLD taining the cotton goods trade of North Chiiia. A "tea conndP controls the tea trade of that country. Other industries in Japan are rapidly falling in line to combine, and they have not; only the approval of the Government but its actual support England has not committed itself to the policy of organizing powerful combinations for foreign trade as strongly as other nations. One reason is because the United Kingdom has been able to develop excellent markets for its manu&ic- tttied product in all comera of the earth. Her most excellent selling methods, her great chain of branch banks, combined with the most efficient merchant marine in the v^rorld, have given that country an advantage that relieved her of the necessity of creating "cartels" to obtain new business. In spite of this tremendous trade that has been developed by Great Britain in foreign countries we find her, nevertheless, engaged in combining to market certain basic products for overseas sales. England's coal, for instance, is marketed in South America and other parts of the world through central selling agencies in which produdi^ companies, selling com- panies, steamship lines and foreign distributing companies co- ordinate their efforts. This policy is followed in the cement trade as well. Smce the end of the Great War, however. Great Britain has taken rapid strides in the further develop- ment of the combinaticm or "cartel** idea, and is expected to take a prominent part in the regaining of her immense trade, which she temporarily lost during the strife in Europe. Combinations' Must CompeU JVM CombmaHoHs The outgrowth of this combination idea all over the world will mean that the United States will be forced, whether she likes it or not, to meet the plans of her competitors in the most efficient and intelligent form that legal means will justify. The Webb-Pomerene Act grants the American manu&cturer or ejqfiorter adequate power to cope with our trade rivals. In the language of the Federal Trade Commission : "If Ameri- cans are to enter the markets of the world on more nearly equal terms with their organized competitors and their organ- ized customers, and if small American producers and manu- COMBINATIONS IN FOREIGN TRADE 125 facturen are to engage in export trade on profitable terms, they must be free to unite their efforts. "Without any export organization foodstuffs and raw mate- rials can readily be sold at some price, but to avoid needless expense in distribution, to meet formidable foreign buying agencies, and to insure profitable txpott prices, co-operation among American producera of such commodities is desirable. "In the sale of factory products co-operation is even more desirable. Such goods must be advertised, demonstrated, and m market created abroad, often in the face of the keenest com- petition from great combinations of foreign manufocturers. Obviously, only strong organizations can undertake this con- test. If groups of American manufacturers and producers, either of competing or non-competing goods, can combine their efforts they can share the cost of developing new mar- kets, establish themselves firmly, extend credit more readily to foreign customers, and compete more successfully with for- eign syndicates and cartels." Haw German Cartel System Was Developed It will be necessary to briefly review the German **cartel** system as an illustration of the extent to which this policiy grew. Germany is taken as an illustration merely because combinations were more fully developed there than in any other country. A German writer says cartels are "associations, founded by contract for certain periods of time, of independent enterprises belonging to kindred branches of industry or of branches of industry with nearly identical interests, the individual mem- bers of the association retaining their independence but join- ing for the purpose of r^^ulating production and sales accord- ing to common points of view and in the common interest.'' This definition practically covers American combinations under the Webb-Pomerene Act. A distinction between a trust and a cartel must be drawn, however. Cartels are not permanent. Members can with- draw and recover their complete mdependence if they choose. In a trust, such as it is known in America, there is centralized authority in a single organization, and it is permanent. A 126 EXPORTING TO THE WORLD tm% Is not a combinatkm of corporatioii8» but a single €or^ poration in itsdi. The growth of the cartel system in Germany is reflected in statistics issued in that country in 1903, showing that there were 385 cartels at that time doing business in Germany, which were distributed among the different industries as follows: Cartels Cartels Coal 19 Glass 10 Iron 62 Bricks 132 Metals (excluding Iron) 11 Stones, earths 27 Chemicals 46 Clay 4 Tejqtllet 31 Foodatnfft 17 Leather, rubber 6 Electrical 2 Wood J. 5 Otben 7 Paper 6 These 386 cartels represented 12,000 plants, and the mining •ad chemical industries ranked first They grew in number rapidly, and in 1911 they were esti- niated to have reached a total of 600 in Germany. How German Banks Helped the Cartels The methods employed by the great German banks in aid- ing these cartels is told by the Federal Trade Commission as follows : 'The large Gennan banks have played a potent part in the development of cartels and combinations, particularly in the mining, the iron and steel, the electrical, the potash, and the chemical industries. The four great Berlin banks, viz., the Deutsche Bank, the Dresdener Bank, the Darmstadter Bank, and the Disconto-Gesellschaft, dominated the German bank- ing world. Until recently there was a fifth, the A. Schaaff- hausen*scher Bankverein, now absorbed by the Disconto. The A. Schaaffhausen'scher Bankverein was formerly particularly active in organizing cartels, and maintained a special organiza- tion, the "Syndikatskontor d. A. SchaafEhansen'scher Bank- vereins G. M. B. H. to act as selling agency and clearing house for industrial combines. With their extensive system ot directors among industrials and with their participation in financing such enterprises, the great banks have been able strongly to mfinence German industry, and they have nsed this influence to eliminate competition and to encourage con- centration. COMBINATIONS IN FOREIGN TRADE "Thus the German electrical industry, a debtor industry, has been dependent at all times upon the co-operation of banks in its development and concentration. The widely ramified organization of investing, operating, and subsidiary companies of all kinds within the two groups that dominate the German electrical industry has been developed and prompted largely by banks interested in the various companies and backing these two great groups. In the metal trades the Metallgesell- schaft, of Frankfort on the Main, in which the Merton inter- ests are centered, has built up and controls its world wide business enterprises through a number of financial institu* tions, banks, or holding companies in different countries. These have been organized for the spedal purpose of obtaining outside and foreign capital. For investment in new mining and similar enterprises and to maintain control over them through majority stock ownership. The potash industry offers another good example of the potent influence of banks and fostering combinations." Different Kinds o f Gmrmm CmMi German cartels may be divided into the following classes : (a) Agreements covering selling terms, so-called "Kondi- tionen'* cartels. (b) Price cartels. (c) Selling cartels or 83mdicates. Cartels in which agreements are made as to sellir^ terms: These cartels represent the lowest form of cartel organiza- tion. Under this form agreements as to payments, conditions of sale, and handling of samples are made. Price cartels: Cartels of this character are origanized purely to influence prices without centralizing sales or purchases. Price cartels are the most numerous, each having distinct methods of doing business. Syndicates or selling cartels: These are the most highly developed of the German cartels, having the most rigid and centralized organization. The merchandise of those belcmging to the cartel is disposed through a central selling agency. These German cartels extended their activities into foreign m EXPORTING TO THE WORLD countries, usbg aeUing agencies thnmgli wUch to place their wares. Througrh these selling agencies prices were fixed, com- bined advertising campaigns were planned, and development of territory undertaken. Operating with banks, these cartels were enabled to obtain invaluable trade data such as credit information, business conditions— «11 of which activities were principal factors in the building up of Germany's foreign trade before the war. Instances are known where manufacturers producing non- ccmpeting but kindred articles have combined together for de- veloping of foreign markets. This policy was adopted in the South American and Chinese trade with great results. German cartels representing the electrical industry were very active in I^tin America before the war. Entire power plants were developed, equipped, financed, and even operated by German cartels. In China the same policy is said to have been pur- sued with respect to mines. Competitors of foreign countries who found themselves representing single lines found it diffi- cult to compete with the Germans, who offered to undertake a whole job for the Chinese. The rapid devebpment of trade in China and South America is due to the efforts of German industry under the cartel system. Haw Fordgm CombmaHmu A§€€t Am€f%cm C omwmt e What effect foreign combinations have on our export trade is told by the Federal Trade CommisMon in strengthening its position that American combinations under the Webb-Pom- erene Act are necessary to combat competition overseas : *The greater part of American export trade has been with European nations," says the C4Wimlsm o a "When American manufacturers and producers are exporting to any off these countries they must meet powerful combinations of producers and dealers iWe. Some of these combinations are interna- tional and own or control, among others, American produdof companies. They now have In this country oil wells, coal and metal mines, smelters, refineries, and mills. This makes it more difficult to compete with them in the European markets. In other cases American manulacturert and prodaeeit must CX)MBINATIONS IN FOREIGN TRADE 129 deal with combinations among the European buyers of their products. In a few American industries, such as petroleum, steel* and farm machinery, powerful single organizations are equipped to meet foreign combinations on substantially equal terms. But even in these industries, as well as in those where no single concern towers above its fellows, there are numerous small and moderate-sized producers who act separately in con- ducting thenr export business. It thus results from the con- ditions of the organization of industry abroad and at home that in the great foreign commercial countries American com- panies must often compete separately against combinations of foreign producers and must often sdl separately to combi- nations of foreign buyers. "This condition is repeated when American and foreign manufacturers compete in the markets of countries alien to both, as when AmtncMn manufacturers compete with German or English in South America. Here, again, individual Ameri- can exporters must encounter the united opposition of foreign manufacturers in many important lines of trade. In fact, spe- cial cartels and syndicates are often formed in European coun- tries expressly for export trade. The combinations can afford long and costly campaigns to gain foreign markets, and they can gain favorable terms to purchasers. Moreover, the chief foreign trading nations not only have a distinct advantage over the United States in ocean shipping under their own flags, better foreign-trade banking and credit organizations, and greater in- vestments in less devek>ped parts of the world, but also it is their policy to unite these various interests with their industrial com- binations into mose effective organizations for the v^^otons promotion of export business. "These are the salient facts concerning the character and prevalence of cooperation and combination among foreign manufacturers, producers, and dealers. Foreign concerns co- operate in both home and export trade to a greater extent than American concerns do. The advantage and necessity of preventing such combinations in the American domestic trade IS fully recognized by the Commission, but the export trade presents, in its opinion, a different problem. **lt is apparent from this statement of the chantcter of the 130 EXPORTING TO THE WORLD bnsiness orgmiiizatioii which Americans must compete against in foreign markets that this conntr/s organization for export trade must be strengthened if its manufacturers and prodnccrs are to compete on more nearly equal terms in the commerce <^ the world. Obviously, most of the individual American exporters, handicapped by dependence upon foreign shipping and foreign financial institutions, and forced single-handed to oppose united foreign competitors, are at a material disadvan- tage. In international trade the competitive conditions ha\ c been largely in favor of the foreign concerns, particularly when opposed by the smaller American exporters. Co-opera- tion solely for export business will go far to permit the devel- c^ent stronger American organizations, and may be par- tscnlarly advantageous to smaller concerns. The need of such concerted action is clearer when the character of the export trade of the United States is understood. Under normal con- ditions about two-thirds of its exports have been foodstuffs and materials for use in manufactnrii^^—such commodities as grain, flour, meats, cotton, copper, oil, coal, etc ; and one-third of its exports have been manufactured articles ready for use, such as machinery of all kinds, electrical goods, automobiles, boots and shoes, wearing apparel, cloths, medicines, drugs, points, varnishes, etc. ••The marketing of these two broad classes of products in foreign trade present very different problems. Many food- stuffs and materials for manufacture, such as grain, copper, cotton, etc., will sell themselves at some price, usually at a price broadly established in competitive world markets. De- veloping export business in these commodities is compara- tively simple. There is often no need of creating a demand. With this class of business the problem is greatly one of ob- taining a more efficient system of selling, and partly one of protecting our producers against combinations of foreign buyers. At present, one of the most practicable means for obtaining tbese results is co-operation among American pro- ^hicers. *'In the case of finished manufactured articles, the problem is generally more difficult. In the factory products, both staple and special, the manufacturer must often create the demand for his particular goods. While it is not to be for- COMBINATIONS IN FOREIGN TRADE 131 gotten that cheapness and quality of product are necessary, organization for selling is also essentiaL 'To the producer of specialties, however, co-operation in export trade does not offer such great advantages as to the producer of staples. Absence of standardization is in the way of its effective working and the field of foreign markets is far more open and free to specialties than to staples. In some lines American concerns making specialties have established their products in a world-wide way and are ahead of competi- tors from other countries. While, therefore, producers of spe- cialties have to create their own market, many of them feel that they can do this to better advantage individually. Some of those whp have not yet established themselves in all their markets, or who are but beginning their campaigns, favor co- operation, but what they wish is co-operation with manufac- turers of allied lines rather than with competitors. ''To the producer of staples, the foreign manufacturer or combination making the same line offers the most determined competition. To establish the American goods requires strong, practical selling campaigns. Not only must the customer be per- suaded to prefer the American manufactured article but sales must often be supplemented by the establishment of local warehouses that will insure a prompt supply and the customer must be given ample assurance that he can continue to get the same goods year after year. Moreover, this demand must be created in distant countries. In face of determined and skill- ful opposition from competing foreign manufacturers united in powerful combinations, this is a most difficult undertaking. It is among American manufacturers of staples, therefore, particularly the smaller concerns, that co-operation for esqport business is especially needed. It will permit them to create organizations which can compete on more equal terms with the oiganizations of their foreign rivals. They can afford, then, to advertise, to study foreign demands and customs, to make demonstrations, to open branches, warehouses, and stores abroad, to collect credit information, and to extend credit, to empl<^ skilled salesmen familiar with foreign mar- kets, and to maintain a direct representation of their own which will be firmly established and effective in the markets m EXPORTING TO THE WORLD to be covered. The expense of such promotion will not be excessive when shared by a number of participants. ^In many lines of mannlacture the export commission houses and the export merchants are undoubtedly the best agencies by which goods can be placed in foreign markets. These ^ms have played a great part in the development of American trade in manufactured goods, and their function and their value in this respect should not be forgotten or under- rated. But to many of the demands of international trade in such goods they are inadequate. Frequently such articles re- quire highly ^ecialized technical training on the part of sales- men. In other cases long and expensive introductory work must be done to create a market. Export commission firms and export merchants are far less disposed to spend money and energy in such work than are the manufacturers whose continued prosperity depends upon the creation of markets for their goods. The commission house and the export merchant handle dozens of different lines of manufactures. Their profits come from the total business, and it is the total with which they are chiefly concerned. But the manufacturer is inter- ested in a single line of products. He concentrates his effort on the creation of business for that line, and he is much more resolute in the matter than any intermediary who has no capital invested in manufacturing plants and equipment. "In domestic business, competition, independence, and the pJay of individual forces is the settled policy of this country. The law requires that this shall be the condition of business here. Abroad the legal ccmditkms are different In many countries combination is permitted and in some it ia even encouraged. What is equality of opportunity for manufac- turers within this country, therefore, becomes inequality and disadvantage for them when they undertake to export to other cooatries.** H€w Combimaumi Are Made Under Webb Law The chief problem in combining under the Webb act seems to be that of obtaining the centralisation with the least km of individuality and independence on ^ part of tiioae con- cerns entering the association. This apparently is a problem COMBINATIONS IN FOREIGN TRADE 133 which must be left to the solution of individual industries and groups. Mr. Gilbert H. Montague, of the New York Bar, who was counsel to the special committee of the American Manufac- turers Export Association in support of the Webb law, in analyzing the measure in a brochure for the Guaranty Trust Company of New York City, gives the foUowing exa^le of how various concerns met these problems: "Such export trade as there was, in a certain American in- dttstiy/' says Mr* Montague, ''had been confined to several large concerns represented abroad tor branch houses or ei^ort houses. ' "Upon the return of normal conditions, it seemed certam that general oYer-pfoductk>n would exist through the industry at home, while abroad an active and constant demand would, in all probability, be resumed in various markets at prices, and for grades on which many concerns in the industry would then be glad to quote. The handful of concerns already sell- ing abroad were as yet unwilling to alter their existing re- lations with branch houses and export houses. They would, however, make with any joint selling organization compris- ing the rest of the industry, satisfactory arrangements regard- ing prices to foreign buyers, or terms of export sales, or credits to foreign customers, or grades of export products, or other subjects of common interest. A man experienced in the industry, and acquainted with conditions in foreign mar- kets, could be engaged for a reasonable salary and a fair bonus arrangement as general manager of a joint selling or- ganization. With him, and with one or two banks familiar with conditions in foreign markets, plans had been worked out for financing the sales abroad, and for financing the pur- chases at home, and for a schedule of credits for sales abroad and for porchases at home, and for opening sales branches be- ginning sales promotion in several selected foreign markets. From this, and from an estimate of prospective operating ex- penses, a budget had been worked out of the probable finan- cial requirements of the joint selling organization. With the Ka«il<4«g aocommodatkm that seemed reasonably assured, and with an ample margin of safey, an initial investment of pMr 000 seemed sufficient to start the organization* 134 EXPORTING TO THE WORLD How Corparaium IVoi Orgmmed "A corporation was finally determined upon to be organized under the laws of one of the eastern states, with the purposes carefuUy limited to those permitted by the Webb-Pomerene Law, and with capital stock consisting of 5,000 preferred shares and 5,000 common shares, the preferred shares to be eight per cent per annum, cumulatiYe, par value $100 each, to be all issued at organization, on which $40 per share was to be paid up and $60 per share was to be subject to call, the common shares to be without nominal or par value, to be is- sued only as bonus, share for share, with subscriptions for preferred shares, and only to concerns actually participating in the joint selling arrangement No participating concern was to have more than one vote, and each was to be repre- sented upon the Board of Directors, whose powers, when not in session, were to be vested in a small executive Committee. "Each participating concern was to execute an agreement with the corporation, amstituting the latter exclusive agent of the former, lor the sale of the former^s entire export product dnrii^ the life of the agreement. This export product was to amount to a specified percentage of the participating concern's output, consisting of specified grades and quantities. The corporation was to fix the prices at which it should sell the export product, and bill and collect therefor in its own name. The partidpatmg concern was to standardize, label, mark, pack, and ship its export product as directed by the corpo- ration, and was to protect the latter in respect of all claims by purchasers. The participating concern was to bear all freight and other charges to the seaboard, but the corpora- tion was to bear all freight and other charges beyond the sea- board, and an selling expenses of the corporation. For expon products which the -participating concern furnished the cor- poration, the participating concern was to be credited upon the basis of prices arrived at by one of a variety of ways. Thus, the corporation might take from each participating coo. cem ui optile fin a ncial requirements lor a joint selling ofganisatioiL How This Combination Was Incorporated "A corporation of $150,000 capitalization, entirely of paid-op common stock, was finally determined npon, to be organized under the laws of one of the western states, with its purposes carefully limited to those permitted by the Webb-Pomerene law. Only concerns which should agree to sell their entire export output through the corporation were eligible to become stockholders ; and no concern was to be entitled to more than one vote, regardless of the number of shares it might own; and no concern ot group of concerns was ever to maintain a majority interest or dominating control of the corporation. To carry out these provisions, every share of stock, excepting the qualifying shares, was to be endorsed in blank by the stockholders and deposited in trust with stock trustees. Upon this stock the corporation was to have a first lien as security lor the faithful observance and performance by the stodc- holders of the corporate by-laws and resolutions and of any agreements entered into or obligations incurred by the stock- holder with respect to the corporation. In event of the stock- iK^der's default in this regard, the Board of Directors could tender to the stockholder the boc^ value, not exceeding the par vahte, of his stock, less any indebtedness owing by the stockholder to the corporation, and could then cancel his stock, and reissue it to the stock trustees, who in turn might sell it to concerns eligible to become stockholders. According to the by-laws, specified geographical groups of stockholders were always to be entitled to specified numbers of directors in the Board of D i rect o rs and in the Executive G>mmittee. Divi- dends were to be limited to seven per centum per annum, and surplus earnings were to be retained for reserves, or expended in sales promotion in export trade, according as the Board of Directors miffht determine. COMBINATIONS IN FOREIGN TRADE 137 Agre€mntis WUh PartidpaHng Concerm •*Each participating concern was to execute an agreement with the corporation, constituting the latter the exclusive agent of the former, for the sale of the former's export product during the life of the agreement. This export product was to consist of specified quota determined from time to time by the Board of Directors of the corporation. The corporation was to sell the export product at such prices as the corporation should be able to obtain, and was to allot its orders fairly and impartially among the participating concerns, as nearly as possible in accordance with quotas determined from time to time by the Board of Directors of the corporation. Each par- ticipating concern was to accept and execute such orders as the corporation should assign to it. The corporation was to guarantee all accounts that it should sell, and was to settle with each participating concern for each shipment within thirty days, and was to retain for its services a commission of two and one-half per centum. The agreement between the corporation and the participating concern was to provide for no rebate upon this condition, and the only refund at any time to which the participating concern was to be entitled was in the form of dividends upon such stock as the participating concern might own in the ccHrporatioii. Another Typical Case , of a Combination "Most of the concerns, in another American industry, had lor years been selling a substantial part of their output in export trade, and had suffered greatly, in the manner above described, from combinations of foreign buyers. "Much as the industry had suffered from this cause, how- ever, certain concerns, whose co-operation was deemed to be essential, were known to be adverse to becoming full members of any single joint selling organization. Every concern, on the other hand, had for years been accus t omed to sell its es^rt product through one or another agent, whom it had paid, on a commission basis, for selling, financing, and effecting deliv- eries abroad. ''A well qualified general manager, and suitable foreign rep- 138 EXPORTING TO THE WORLD resentattves, were readily available for a joint selling organiza- tion. The financial requirements of such an organization, also, were ascertainable with reasonable accuracy, and were easily within the abihty of the industry to provide. A corporation was accordingly determined upon, to be organized under the laws of one of the eastern states with its purposes carefully limited to those permitted by the Webb-Pomerene law, and with a cash capital of $100,000 to be obtained by the issue of partly paid common stock, the balance to be subject to call in event of any unexpected increase in the financial requirements of the corporation. Only concerns that should agree to sell their entire export product through the corporaticm over a specified number of years were to be eligible to become stock- holders. Methods of Sales DistribuHoH "Each participating concern was to execute an i^freement with the corporation, constituting the latter the exclusive agent of the former for tlie sale of the former's entire export product during the life of the agreement. This export product was to amount to a specified proportion of the participating concern's output The corpofatioa was to sell the export product at the best prices that it could obtain, and was to allot orders among the participating concerns as nearly as possible in proportion to the amount of export product which each had guaranteed to the corporation. The participating concern was to standardize, label, mark, pack, and ship its export product as directed by the corporation, and was to protect the latter in respect of aU claims by purchasers. The participating concern was to bear aU freight and other charges to the seaboard, but the corporation was to bear all freight and other charges be- yond the seaboard, and all expenses of the corporation. For such products as the participating concern furnished the cor- poration, the participating concern was to be credited Uj^n the basis of prices specified in a schedule attached to the agree- ment As compensation for its services, the corporation was to receive a commission of three and one-half per centum, and to retain the excess of the export price at which it should sell such product over and above the price at which it purchased from the participating concern. The oorporatioii was to settle COMBINATIONS IN FOREIGN TRADE 139 with the participating concern for each shipment within ten days after delivery of shipment at the seaboard, less two per cent discount for cash against bills of lading to the seaboard. Out of the aggregate commissions received by the corporation the corporation was to retain an amount sufficient to pay divi- dends at the rate <^ seven per centum per annum on its capital stock, and also such amount as the Board of Directors should deem proper for reserves. Out of any balance remaining, the corporation was to grant to each participating concern, then in good standing, a rebate in the proportion which ^he amount of export product guaranteed by each participating concern bore to the aggregate of similar export products guaranteed by all the participating coBcems. "Traveling in Double Hamessf 'This agreement was to be the basis upon which the corpo- ration would sell the export product of concerns participating as stockholders in the joint selling organization. But some concerns, as already has been stated, were known to be ad- verse to becoming full members of any single joint selling organization. Each of these coroems, however, had for years been accustomed to sell its export product through one or an- other agent, whom it had paid on a commission basis, for sell- ing, financings and effecting deliveries abroad. Each of these concerns, accordingly, was to be invited to make an agency agreement with the corporation, similar in all substantial re- spects to the agency agreements which it had been accus- tomed to make with its former agents. These agreements were to contain proviskms for their temunation, by either party, upon fairly short notice, so that each party would have a prompt way of escape if these agreements should prove un- satisfactory. During the life of these agreements, however, the ccmcems entering into them could try out the experiment of traveling in double harness with the rest of the industry-, and if they found the experiment satisfactory, they could then all combine, upon a more enduring basis, as stockholders and full participating members, in a joint sdling organization. 140 EXPORTING TO THE WORLD The Joint Typg of OrgmmaHon "In the examples of joint selling organizations above de- scribed it was the organization itself that undertook the work of seUing abroad. This, however, is not an essential charac- teristic of the joint selling type of organization. A joint sell- ing organization, having contracted with its members for their entire esqiort product, may find it the part of wisdom to con- tract then with an export honse for tiie disposal of its export product, on commission or on some other satisfactory basis. The export house, as shown above, may undertake for the joint selling organization the actual work of selling, financing, and effecting deliveries of the export product controlled by the joint selling organization. For the export house, this arrange- ment might be attractive because it would result in the con- solidation of a number of separate, small, indifferent accounts into a single, substantial, desirable account For the partici^ pating concerns combining in the joint selling organization, the arrangement might be attractive, because it would promise ptQ&t with the minimum of risk and overhead JMHH|e, and would assure better terms, from the export house, ^^an each of the participating concerns could possibly expect. Ag^in, a joint selling organization, desiring itself to undertake the work sdling abroad, but not on so ambitious a scale as in the examples above described, might decide to seU througfi local dealers, or through a traveler, in the mode characteristic of those types of selling organization. Thus it might save all the wastes of competition, and all the economies of combina- tion, which savings and econimics the joint typt of organiza- tk>n makes possible, and at the same time might obtain all the advantages which other types of selling organization afford in many foreign markets. "A joint selling organization, having contracted for the en- tire export product of its participating concerns, is therefore unfettered in its choice of methods for selling in export trade, and is in position to market abroad through branch houses, or acport touses, or local dealers, or travelers^ througb any type of selling organization whatsoever." COMBINATIONS IN FOREIGN TRADE 141 Individual Methoas Govern OrgamUation "Nor should it be forgotten that joint selling organizations like other types of Export Associations, may combiiM with erne another into larger and more comprehensive joint selling organizations, whenever greater economies, or more efficiency, or any other advantages, to themselves and to the concerns participating in them, appear to lie in that direction," says Mr. Montague. "And should conOMuations of this character appesu* desurable, but obstacles be presented in the loss of individuality and in- dependence which a larger joint selling organization might involve* it should not be forgotten that single joint selling organizations, instead of combining into a larger selling organization, may simply enter into agreements with one another regarding allotment of eaeport orders, or prices to foreign buyers, or terms of export sales, or credits to foreign customers, or grades of export products, or allocation of for- eign markets, or pooling of foreign business, or apportion- ment of output for export or division of sales territory abroad, or common selling agencies for export, or joint representation in export trade, or the like. "Nor, finally, should it be forgotten, that the humblest American exporter, whether he sells through an export house, or local dealers, or a traveler, or only by mail order, may nevertheless, deal at arm's length with the largest jmnt sellu^ organization, or may come to terms with it, if the terms are satisfactory to both parties, upon any agreement of the char- acter above described, or, if he prefer, may go his own gait in export trade, with absolute assurance that the Federal Trade Gmimission will protect him against any act of his big competitor that constitutes' unfair competition or restraint upon his export trade." Chapter XI HOW TO QUOTE PRICES **One price to all" poor policy — System of discounts should BE FLEXIBLfi — QUOTING PUCES IN AmE&ICAN CURRENCY — QUO- TATION SYMBOLS MUST NOT BE ObHFUSBD-*MEANING OP IHFfER* BNT SYMBOLS — ^METHOD OF COMPUTING C. I. P. PBICES— -T^MS UPON WHICH GOODS ARE SOLD There are two things that the American manu&ctcirer must not do in quoting prices to foreign customers. One is, he must not make one price for any and all merchants engaged in the re-sale of goods in foreign countries. He must be care- ful to draw the line hHween the importer, wholesaler and re- tailer in a foreign country as wdl as the export merchant at home. If he is going to do business with the exporter at one of our American ports the latter alone should know the manu- facturer's export price, and so on down the line. The mer- chant who buys from the manufacturer is entitled to protection. The iMrice at which be buys from the manuf actnrer should not be revealed to the merchant to whom he sells the goods. The second thing that the manufacturer must not do is en- deavor to dictate the retail price of an article to be sold in a foreign country. When it is remembered that the importer must face a number of additional charges at the other end snch as imp<»t duties, dock dnes, commis^ms to custom- house brokers as well as risks due to a fluctuating currency in a foreign country to which the goods are shipped the jus- tice of this policy will be recognized. It is evident that the imposition of an arbitrary retail price beyond which the mer- dbaat may not go would be highly impracticable. System of Discounts Should Be FUxibU A flexible S3rstem of discounts is usually necessary for the 148 HOW TO QUOTE PRICES purpose of quoting different prices to variotss merchants in- volved in the re-sale of goods. These discounts range as high as 40 per cent and as low as 10 per cent. They are generally determined by the character of the business in which the cus- tomer is engaged. Importers, wholesalers and retailers who ask quotations from manufacturers are subject to varying dis- counts. The quantity of goods purchased during the year, and the territory in which the customer is located, may also de- termine the amount of the discount. With reference to ter- ritory it must be remembered that it is more costly to develop business in spaiaely settled regions of the world than it is in the more thickly settled and prosperous sec^ons. The manu- facturer who sells goods in London may quote a lower price to the British merchant than to the Siberian or the merchant from Punta Arenas. Quoting Prices m AmerieoH Cwreney If a customer desiies to be quoted in the currency of his own country the manufacturer should do so, only he must be careful that due allowance is made in the rate of ex- change at which the foreign money is converted into American dollars. Also, if the foreign customer requests that the value of the invoice be collected in the currenqr of his country or in some foreign well-known currency, such as llie marie, franc or pound sterling, the manufacturer should do so but with the understanding that the value of the invoice will be converted into the currency desired at the rate of exchange prevailing in New York or in some other dty when the shipment is made so that he may obtam the exact equivalent in American doUars.- QuoMions Should Be UnderskmdabU When the manufacturer quotes a price on a certain article the customer at the other end should know exactly what he means. There should be no room for doubt. Neither should the customer be compelled to write or cable for further in- formation. This not only means delay, but causes unneces- sary expense. In order to avoid this the manufacturer should be sure that the following points are written down in black and wUtt on qnotatkm forms wfaidi he may distribute: 144 EXPORTING TO THE WORLD (a) Description of merchandise; (b) Quotation of prices in an understandable manner; (c) Name of city where goods are to be delivered: (d) The kind of packing, and charges made for special kinds; (e) Date of shipment; (f) Liabilities that manufacturer will assume ; (g) Liabilities that customer will assume : (h) Liability of manufacturer due to delays be- yond his control; (i) Form of marine insurance to be taken out; ti) Terms oi Payment; (k) Routing of shipment; (1) Methods of shipment in absence of vpedAc instnictioiit. Quotation Symbols Must Not Be Confused There is much confusbn in the use of qrmbols for quoting prices to foreign customers. For instance, the symbol "F. O. B." means "free on board" and when used in export trade it should mean "free on board vessel," that is to say, all charges involved in getting the goods on board the ship are to be paid by the shipper. In quoting "F. O. B. Factory" or *F. O. B. New Yotk,"* however, manufacturers generally mean that the goods will be placed free on railroad cars or mland freight charges are to be paid to New York, but all expenses in hauling the goods from the railroad cars and getting them on board the steamer must be borne by the customer. It is necessary, tlierefore, when quoting "F. O. B." that the ship- per qualify the symbol with additKMial mlormation. The buyer must know whether "F. O. B. Factor/* means that he must pay the freight from the factory to the port of ship- ment, whether "F. O. B. New York" means that he must pay lighterage and other incidentals involved in getting the goods on the steamer, or whether ''F. O. B. Vessel" means that he is relieved from these additional expenses. The latter quota- tion is the proper one to use in export trade as it is difficult for a foreign buyer to calculate the freight charges from fac- tory to port of shipment and other incidentals involved in getting ^ freight into the hold of the steamer. The shipper should do this for him. **F. A. S." (free alongside) is another expression that needs explaining. An "F. O. B. Vessel" quotation includes all charges of loading goods on steamer. An "F.A.S. Vessel" quotatioo tndndes all chaiges except tiioae invdved in hoist- HOW TO QUOTE PRICES 1« ing goods of an extremely heavy character into the steamer. When extra charges for loading heavy goods into the steamer aie imminent, the shipper makes an "F. A. S. Vessel" quotas tion unless he is willing to pay the extra charges himself. Failure to make this distinction in quoting prices may lead to. financial loss. C. /. F. Quouuian In Bxfart Trade The symbol "C. I. F." means cost, insurance and freight In quoting prices on a "C. I. F." basis the manufacturer agrees to pay all charges involved in getting the goods on board the steamer, the marine insurance premium, and the freight. All other charges such as ccmsular fees, etc., not in- cluded in the *'C. I. F." quotation must be borne by the cus- tomer. In quoting "C. I. F." the manufacturer should inform the customer as to the kind of marine insurance to be taken out, and in time of war whether it involves a war risk clause. To the foreign customer a •'C I. F." quotation is the most attractive. Knowing what goods will cost him at the port of destination he can easily calculate what the charges at the home port will amount to. Knowing approximately what the total cost will be he can then quote a definite price to his cus- tomer without delay. In quoting "C. I. F." however, the shipper assumes the following risks : Loss from fluctuatacm of charges involved in placing goods on ship. Loss from fluctuation of rates in marine insurance. Loss from fluctuation of ocean freight rates. Hm» Merchtmts Profit on C. I. F. On the other hand, however, a sudden drop of freight or in- surance rates may mean an increased profit to the shipper. As a matter of fact, some American exporters make their *'C. I. F." quotations so dose that they usually depend on the dianging freight and insurance rates to drop in their favor. Their profits are obtained from the difference at which diey t4M EXPORTING TO THE WORLD booked the freight and marine insurance and the final price that was paid. Inasmuch as there is considerable risk in- volved in quoting "C. I. F/' prices it is necessary to limit such quotatioiis to a certain time only, as a protection to the shipper. In order to expedite the doting of deals on a ''C. I. F." basis the cable Is usually resorted to, and an answer by the same method is generally requested. When quoting by mail on a "C.I.F." basis an immediate reply by letter or by cable is asked. The shipper who quotes a ''C I. F." prioe is re^Kmsibk for tlie ioUowtng: Delivery to shipping point. Delivery of goods on vessel and payment of freight charges and insurance premium. It should be noted that the shipper is not responsible for the delivery of the goods to destination. If the goods arrive in a damaged condition or are lost the customer must pay for them, nevertheless. He must obtain satisfaction from the car- rier or the insurance company* not the manufacturer. C. I. F. and F. O. B. There is greater liability in quoting an F.O.B. point of ship- ment than a C. I. F. destination as af^pears from an article in the Bulletin of The American Mann&cturers' Association by A. M. Fisher, in which he says: "The world, or at least part of it, is talking of efficiency. The CI. F.quotation is advantageous and desirable because it is more efficient than the usual quotation F. O. B. shipping point. There ate several reasons. "It is well to understand the difference between the C. I. F. price and the F.O.B. price and also to understand the difference A leelriBa of interest to mmmdmdlmnn and e xp or f n i wfts recently fCsdcMd by a Canadian court relating to the commercial expression, "F. O. B." The court made it a ruling as to the significance of the term. The court held that tfM tem mt Board" means that Utt seller, at his expenw^ places his goods on the car or vessel which is to carry them from the point specified, and that the buyer takes the risk onwards ; at the same time ths goods must, at destina- tion be in coirfonBtty with conditions of sale or tfMT nay bo legally rejected. Further, it is necessary to distinguish delivery from acceptance ; for said the court : **The carrier is the agent of the purchaser, but his mandate is limited to the transportation of the goods. The question to decide is whotlMr it was tfM tiring sold that was carried from the point of shipment. If the vendor has correctly delivered the thing sold, the buyer becomes the proprietor immediately. If he de H iwe f aomethiair elee for instance if he has sold goods of first quality and delivers goods of second quality — there is no delivery of the thing aoU. TlM buyer can refuse them only when they arrive at their destination." HOW TO QUOTE PRICES 147 as to risks. A C.I.F. price quoted for a foreign port, indudes the cost of the goods F.O.B steamer, the marine insurance charges and the steamer transportatkm charges, to the lordgn port in accordance with the terms of the hills of lading. An F.O.B. price is understood to be a price at point of sail, unless Stipulated otherwise. By stipulatioii it may, of course, be effective at any point nominated. -'C. I. F. London and F. O. B. London are two very diffetent things, as far as risk is concerned. The F. O. B. quotation, as a rule includes all of the risks of the C. I. F. quotation, and in addition covers other risks. A quotation P. O. B. New York as opposed to a quotation C. L F. London, on a ship- ment destined to London, will, as a rule, in practice, mvolve more risks than the CL F. quotatkxL '^itfa a C J.F. price no liability is involved beyond the cost cf the goods and the prepayment of the insurance and frdg^ charges. These prepayments are not mandatory however, if the amounts are allowed to be deducted. With the C. L F. quotation damage or loss after shipment does not accrue in any way against the shipper save on proof of n^llgenee» .which, of course, is not voided. *'With the F. O. B. price all liabilities are with the shipper until delivery is made in accordance with the quotation stipu- latkML If the stipulation covers delivery at a foreign port the risk is conmderable. If it covers delivery at point of ship- ment it practically amounts to the same thing as a C. I. F. price in view of the usual practice of the steamship companies and insurance companies to require prepayment of charges. "The donents of the CJJF. price will fairly be covered by the following: "Cost: The price of the goods F. O. B. steamer, including initial factory price, rail carriage to port of shipment, truck- ing or lighterage to steamer, derrick charges or lifting into steamer if extra heavy or bulky, charges due to spedal haz- ards, probable storage charges, at port of shipment, draw- back, if any, consular charges, and petties and postage. "Insurance: The premium charge covering a nominated period of time, perhaps both before and after the voyage. 'Treigfat: All steamer diarges covering shipments to destina- tion in accordance with the terms ol the biii of lading and the 148 EXPORTING TO THE WORLD customary rules of the outward port as to the interpretation put ttpon the terms of the biU of lading. **l have said that the C I. F. price is more efficient than F.O.B. price made at the lading port, as is usually done. This, you will readily understand when you consider the condition at the foreign port and also the logic as to the seller's obligations. "As to cost: The foreign haytr, if quoted at the factory^ has no means of knowing the cost of rail or domestic carriage. If quoted F. O. B. cars port of shipment the foreign buyer has no means, except perhaps some bitter experiences, which enable iiim to know or judge as to the charges for such matters as tracidng, lighterage, derrick or lifting hazards, storage, drawback, coosttlar leqatrements, to saj nothing of pctties and postage. "As to insurance: He has no means of knowing the insur- ance rates or the premium amounts owing to a lack of knowl« edge of other elements. *'As to freight : He is, as a mle, unable to obtahi a quotation oi an outward freight rate at an inward port ; that is, a steam- ship quotation from New York will not be given in Mel- bourne, but will be referred to New York. This is a general practice of tbe steamship companies. They publish no tariffs as do our domestic common carriers. Also, manufacturers frequently make serious errors in stating the gross weight, net weighty legal weight, and the cubic measurement of their products. This, of course, is an essential piece of infor- mation In figuring laid down costs in foreign markets. In many cases the American manufacturers give no Informa- tion related to this important matter, although they believe themselves to be making serious efforts toward a development of their export trade. It has come within my experience to see errors of over 100 per cent, as to we^ts and measnrementu, and substantial differences were frequent enough to inspire profanity. It is a practical waste of time to make quotations of any sort unless some idea, within safe limits, is given as to weights and measurements. "Yon will appreciate from the fcmgoii^ that the foreign bu3rer Is at a distinct disadvantage unless prices are quoted C.I.F. owing to conditions beyond his control. The result is that their interests are more often in what may be termed 'heavy' or 'standard' lines, rather than what may be termed HOW TO QUOTE PRICES 149 'specialty' lines. But few of the members of this association are offering what I would term the 'heavy* lines; most of you are offering specialties. As a rule the heavy lines are quoted CJ.F., and, I believe, it is true that most of the specialty lines are quoted F.O.B lading port by the manufacturer. The sell- ers, being yourselves, are able to get all of the Information required for the making of CJ.F. quotations promptly and with certainty and little risk. If the elements arc combined into the C.I.F. price, the buyer, who is really representing your Interests, has his time conserved. His risks are materially reduced and, incidentally, he is wiUing to work on lesser unit profit, thereby enhancing the vdume of business placed with you.** When the manufacturer quotes "C. & F." he means cost and freight, the insurance being eliminated. Quoting "C A. F." should be avoided as it does not mean *'Cost and Freight" in fore^ countries. Instead, it is sub- ject to the French interpretatkm of "cost, assurance and freight," which is the equivalent to "C. I. F." as "assurance" is the French word for "insurance." In some ooontrles the expense involved in exchange is in- cluded in the qnotatkm of prices. The American manufac- turer who wishes to include exchange in quoting prices to a customer in Australia or in South Africa where the erohange is usually figured in should use the following symbol : "C. I. F. & E." which means "cost, insurance, freight and exchange." ••C I. F. I. & E," means that interest is added, while "C I. F. & C means tiiat commisskm is to be included. Method of Computmg "C. /. F." Pnees In computing "C. I. F." prices the manufacturer must know: The approximate cost of a given weight of goods delivered on board the steamer at the port of shipment. The cubic measurements and gross weights of packages. The approximate ocean freight rate to be paid. To make up the "C. I. F." cost of a certain shipment of goods the manufacturer must: Compute the railroad freight, cartage, and other charges incurred in placing the goods on board the steamer. Calculate the ocean freight tiiat Is to be paid. m EXPORTING TO THE WORLD Include the marine insurance. If the shipment involves a hundred gross of a certain article it will not be difficult to quote m price per gross I. F." Quotations Acceptable to the Customers There are certain foreign markets in which business may only be obtained by quoting prices delivered at the customer's warehouses. The Germans, who have made a study of export technique as thoronglily as any people in the world, have been able to meet such conditions. In some markets, however, cus- tomers arc able to handle merchandise more favorably when quotations are F.O.B. port of shipment or C.I.F. port of arrival. The Germans, always looking for opportunities to develop and retain their trade, have met these peculiarities in a manner satisfactory to the people they were doing business with. Quoting prices in a manner acceptable for the customer repre- sents only one of the little things that the Germans have gone out of the way to accomplish in order to obtain their great foreign trade. The necessity of making intelligent quotations to Imeign customers is paramount This is fllustrated m a Bureau of Fore%n and Domestic Gnnmerce report on "Markets for Agri- cultural Implements and Machinery in Argentina" by Frank H. von Motz, which says: "Manufacturers who want to enter the Argentine or any other foreign market should arrange to quote prices for their product, properly boxed for export diipment, and delivered F. A. S. New York City. No single thing leads to so much trouble as the quoting of prices F. O. B. cars at factory, F. O. B. cars in New York City, or in any other place. The for- eign merchant wants to know what the goods he intends pur- chasing are going to cost him F. A. S. m New York Harbor, so he can figure the landed cost at his port. '*In normal times, prior to the war in Europe, Buenos Aires importers of implements generally figured that 1^5 per cent added to the cost FJV.S in New York Harbor would allow enous^ margin to pay all costs inctdent to putthig the goods in a wardiouse in one of tiie three port cities hi Argentina. •In other words, the price F.A.S. in New York Harbor, witli ?5 per cent, added, represents the landed cost in an Argentine port These figures seem somewhat high, but as the majority HOW TO QUOTE PRICES 151 of the importing houses figure their landed costs in that way it is best to use the figures they do. To the landed cost 56 per cent, is added to find the list price, which is also the retail price. To dealers a discount of 15 per cent, is given, with an additional discount of 5 per cent for cash in 30 dajrs. "In the case of repairs a different method is used. With the exception of a few very necessary repairs, the nature of which causes them to wear out very rapidly and on which special prices are given, the American manufacturers' list price is multiplied by five, and the result is the Argentine list price in paper moneys In other words^ a repair listed at $1 in the American manufacturer's catalogue is listed at $5.00 Argen- tine paper in the Argentine importers' catalogue. An Argen- tine paper dollar is worth $0.4246 American money, therefore the Argentine list price is $2.12 American money. ^Dealers get a discount of 15 per cent» with an additional discount of 5 per cent, for cash in 30 days. As most American manufacturers allow a discount from list of 60 per cent, or even more, a repair listed in the American catalogue at $1 can be placed in a warehouse by the Argentine importer at a price which does not exceed $0.63. If the repair sold at retail, the selling price is $S.18; if at wholesale, the seUuig price is $1.71, assuming that advantage is taken of a cash discount** Tmms Ufim Whkk Goods Are Sold In the United States ''net" means payment without dis- count In England *terms cash" means payment within one or two days. In the same country "ready cash" means payment within five or ten days. The British also offer a discount of from two to two and one^half per cent for cash paid within five to ten days of de- livery of goods. The Germans ordinarily give thirty days with two per cent discount or 90 days net. In Germany and France the practice has been to include a 90 day note with the invoice to customers who returned ihm to the sellers properly accepted. This is common also in Canada. Such method is practicable where an open credit business is conducted. 15d EXPORTING TO THE WORLD Reforms Urgtd in Makmg Standardized Quotations B^ore dosing this chapter it might be well to call attention to the movement initiated by the leading export organizations of the country, such as the National Foreign Trade Council, the American Manufacturers' Export Association, the American Im- porters' and Exp(Mrters' Association and others, to standardize and clarify export quotations so as to prevent misunderstand- ings as to their true meaning. It is common knowledge among exporters in this country that confusion arising from the mis- understanding and misinterpretation of quotations has been the cause of the loss of thousands of dollars annually both to buyer and seller. It is the purpose df the above mentioned organizations to bring about a reform in this important detail so as to simplify it to that point where even the least experi- enced merchants engaging in foreign trade may easily master it. At a meeting in December, 1919, the organizations men* tioned gathered at a conference in New York, and a tecooH mcndation by the National Association of Manufacturers call- ing for the abandonment of all the abbreviated terms in favor of writing the words out in full was adopted. The action taken at this conference, however, can only be in the nature of a recommendation where there are so many engaged in the trade throughout the country. Reliance is placed upon the trade organizations to conduct a campaign of education look- ing to the adoption of the proposed changes. New Methods of Making QmiaJtums Are Adopted Tbe export quotations finally passed upon and adopted were as follows: F. O. B. (Named Point). 1. When the prices quoted applies only at shipping point, and the seller merely undertakes to load the goods m or in cars or lighters furnished by the raikoad company servis^ the industry, or most conveniently located to the industry, without other designation as to routing, the proper term is : HOW TO QUOTE PRICES 153 **F. O. B. (named point)". (F. O. B. cars, mills, works and factories all have the same meaning and obligation.) Under the quotation: (a) Seller must (1) place goods on or in cars or lighters, (2) secure railroad bill of lading, (3) be responsible for loss and, or damage until goods have been placed in or on cars or lighters at shipping point, and clean bill of lading has been furnished by the railroad company. (b) Buyer must (1) be responsible for loss and, or damage in- curred thereafter, (2) pay all transportation charges, in- cluding taxes, if any, (3) handle all subsequent movement of the goods. F. .O. B. (Named Point). Freight prepaid to (named seaboard point). 2. When the seller quotes a price including transportation charges to the port of exportation without assuming responsi- bility for the goods, after obtaining a dean bill of lading at point of origin, the proper term is: **F. O. B. (named point) freight prepaid to (named point on the seaboard)." Under this quotation: (a) Seller must (1) place goods on or in cars or lighters, (2) secure bill of lading, (3) pay freight to named port, (4) be responsible for loss and, or damage until goods have been placed in or on cars or lighters at shipping point, and clean bill of lading has been furnished by the railroad company. (b) Buyer must (1) be responsible for loss and, or damage in- cunred therei^ter, (3) handle all subsequent movement of the goods, (3) unload goods from cars, (4) transport goods to vessel, (5) pay all demurrage or storage charges, (6) arrange for storage in warehouse or on wharf where necessary. F. O. B. (Named Point) Freight Allowed. 3. Where the seller wishes to quote a price, from which the buyer may deduct the cost of transportation to a given point, without the seller assuming responsibility for the goods after obtaining a clean bill of lading at point of origin, the proper term is: IH EXPORTING TO THE WORLD **F. O. B. (named point) Freight Allowed To (named point on the seaboard).** Under this quotation: (a) Seller must (1) place goods oil or in cars or lighters, (B) secure railroad bill of lading, (8) be respcmstble for loss and» or damage until goods have been placed in or on cars or lighters at shipping point, and clean bill o£ lading has beea furnished by the railroad company. (b) Buyer must (1) be responsible for loss and, or damage in- curred thereafter, (2) pay all transportation charges (buy- er is then entitled to deduct from the amount of the in- voice the freight paid from shipping point to named port), (3) handle all subsequent movement of the goods, (4) unload goods from cars, (5) transport goods to vessel, ({)) pay all demurrage charges and, or storage, (7) ar- range for storage in wardionse or on wharf where ttecessarVa F. O. B. Can (Naowd Point on Seabomd). 4. The seller may desire to quote a price covering the transporution of the goods to seaboard, assuming respcmsi- bility for loss and, or damage up to that point In this case the proper term is: **F. O. B. cars (named point on seaboard)." Under this quotation: (a) Seller must (1) place goods on or in cars, (2) secuie rail- road bill of lading, (a) pay all freight charges from point of shipment to port on seaboard, (4) be responsible for loss and, or damage until goods have arrived in or on cars at the named port. (b) Buyer must (1) be responsible for loss and, or damage in- curred thereafter, (2) unload goods from cars, (3) handle all subsequent movement of the goods, (4) transport goods to vessel, (5) pay all demurrage charges and, or stxmge, (6) arrange for storage in warehouse or on wharf where necessary. F. O. B. Cars (Named Port), L. & L. 5. It may be that the goods, on which a price is quoted covering the transportation of the goods to the seaboard, con- stitute less than a carload lot In this case the proper term is : HOW TO QUOTE PRICES 155 "F. O. B. cars (named port), L. C. L.** Under this quotation: (a) Seller must (1) deliver goods to the initial carrier, (2)1 secure railroad biU of lading, (3) pay all freight charges from point of shipment to port on seaboard, (4) be re- sponsible for loss and, or damage until goods have arrived on cars at the named port. '(b) Buyer must (1) be responsible for loss and, or damage in- curred thereafter, (2) handle all subsequent movements of the goods, (8) accept goods from the carrier, (4) trans- port goods to the vessel, (5) pay all demurrage charges and, or storage, (6) arrange for storage in warehouse or on wharf where necessary. P. O. B. Can (Named Port), Lighterage Free. 6. Seller may quote a price which will include the expense of transportation of the goods by rail to the seaboard, includ- ing lighterage. In this case the proper term is : "F. O. B. cars (named port), lighterage free." Under this quotation : Xa) Seller must (1) place goods on (or) in cars, (2) secure railroad bill of lading, (3) pay all transportation charges to, including lighterage at, the port named, (4) be re- sponsible for loss and (or) damage until goods have arrived on cars at the named port (b) Buyer must (1) be responsible for loss and (or) damage thereafter, (2) handle all subsequent movement of the goods, (3) take out the insurance necessary to the safety of the goods after arrival on the cars, (4) pay the costs of hoisting goods into vessel where weight of goods is too great for ship's tackle, (5) pay aU demurrage and other charges, except lighterage charges. F. A. S. Vessel (Named Port). 7. The seller may desire to quote a price covering delivery of the goods alongside overseas vessel and within reach of its loading tackle. In this case the proper term is: "F. A. S. Vessel (named port)." Under this quotation: (a) Seller must (1) transport goods to seaboard, (2) store IM £XPORXING TO THE WORLD goods in warehouse or on wharf if necessary, unless buy- er's obligation includes provision of shipping facilities, (3) place goods alongside vessel, either on a lighter or on the wharf, (4) be reqioasible for loss and (<^) damage nntil goods have been delivered alongside the ship, fb) Buyer must (1) be responsible for loss and (or) damage thereafter, (2) handle all subseqnent movement ol the goods, (S) pay eott of hoisting goods into vessel irfwro weight of goods is too great for ship's tackle. F. O. B. Vcssd (Named Port). a The seller may desire to quote a price covering an ex- penses up to and including delivery of the goods upon the overseas vessel at a named port. In this case the proper term is: "F. O. B. Vessel (named port)." C'F.^ O. B. named port" has the same meaning in the best practice, but should be avoided altogether to prevent misun- derstandings.) Under this quotation: (a) Seller must (1) place goods actually on board the vessel and to meet all, in placing goods on the vessel, charges incurred thereby, (2) be responsible for all loss and (or) damage until goods have been placed on board the vessel. (b) Buyer must (1) be responsible for loss and (or) damage thereafter, (2) handle all subsequent movement of the goods. 0» mkl Wm amed Poroigu Pwt)* 9, The seller may be ready to go further than the delivery of his goods upon the overseas vessel and be willing to pay transportation to a foreign point of delivery. In this case th« proper term is: ^C. and F. (named fofd^ port)." Under this quotation: (a) Seller must (1) make freight contract and pay transpor- tation charges sufficient to carry goods to agreed destina- tion, (2) deliver to buyer or his agent proper bills of lading to the agreed destination, (8) be responsible lor loss and (or) damage until goods have been delivered alongside the ship, and clean ocean bill ol lading obtained. HOW TO QUOTE PRICES (Seller is not rei^Kmsible lor delivery of goods at desti- nation.) ^b) Buyer must (1) be responsible for loss and (or) damage thereafter and must take out all necessary insurance, (2) pay costs of discharge, lighterage and landing at foreign port of destination in accordance with bill of lading clauses, (S) pay foreign customs duties and wharfage charges, (4) handle all subsequent movement of the goods. C. L F. (Named Foreign Port). 10. The seller may desire to quote a price covering the cost of the goods, the marine insurance cin the goods, and all transportation charges to the foreign point of delivery. In this case the proper term is: "C. I. F. (named foreign port)* Under this quotation: (a) Seller must (1) make freight oontraet and pay freight charges sufficient to carry goods to agreed destination, (2) take out and pay for necessary marine insurance for buyer's account, (3) be responsible for loss and, or, damage until goods have been delivered alongside the ship, and clean ocean bill of lading and insurance policy have been delivered to the buyer or his agent (seller is not resp<»isi- ble for the delivery of goods at destination nor for pay- ment by the underwriters of insurance claim), (4) seller to provide war risk insurance when necessary for buyer's account. (b) Buyer must (1) be responsible for loss and, or, damage thereafter except as covered by insurance and must make all claims to which he may be entitled under the insur- ance directly on the underwriters, (2) pay costs of dis- charge, lighterage and landing at foreign port of destina- nation/ (3) pay foreign customs duties and wharfage charges. Shippers are reoonunended to clearly understand the |Ht>- visions of their insurance protection on all foreign sales, irre- spective of the general terms used thereon. In almost all cases it should be possible, when making shipments by steamer, to obtain insurance cover, giving full protection from primary shipping point to designated seaport delivery and on foreign port of delivery, as ordinary marine insurance under F. P. A. conditkms, L e., free ol particular average, gives no m EXPORTING TO THE WORLD protection against deterioration and (or) damage to merchan- diae while in tranrnt^ when caused hy the fecognized hasards attending snch risks. Shippers should endeavor in all cases to obtain insurance under W. P. A., i. c., with particular aver- ag^e, when in excess of the customary franchise of 3 per cent, to 5 per cent. Under such form of insurance underwriters will be called upon to pay claims for damages when these eaneed llie stiptilat ed franchise* Emphasiets NecessUy of^ Set Ternts The necessity of set terms in quoting prices is clearly em- phasized by John F. Fowler in "The Americas," a publicatioii ci tiie National City Bank of New York City, who says: '^In sales c. i. f. to a port the buyer often pretends that he has purchased at that port; and this quibble is a common trick to shirk the goods if the market has turned adversely. "The distinction between a sale 'delivered at destination' and a sale i. 1 to the port' is sharp and dear to both the experienced seller and buyer. Bnt the ignorance on this point is amazing, among our American traders, and when laxity in practice has been tolerated, by allowing the foreign buyer to imagine or infer that he is dealing on the basis of 'quote de- livered at' his port, the exporter is breeding trouble for him- •df, aridng from the oontlngendes of voyage (which belong absolutely to the bnyer), if anjrthing happens beyond the risks covered by the bill of lading and insurance. Many such buy- ers throw upon the seller the consequences of deterioration in perishable goods, perhaps from the delay (arising from mis- hap) en route, and for which the seller never contemplated ally re^ionsibili^. ''Again, say a sale has been made for shipment a month or two later, and space for the cargo is immediately engaged with the steamship line, but some mishap delays the boat and un- avoidably she cannot load strictly on time. Perhaps, weltering weather in summer, or a blizzard in winter, delays the factory or railway or local steamboat; or an ice-bound harbor, or a strike somewhere, retards the shipment for a week or fort« night. The sale was made in all good faith, relying upon usual facilities which generally operate on time, but something un- controllable transpires, between sales and shipment the market HOW TO QUOTE PRICES 159 has fallen, which &ct the customer is sure to know, but he will likely await arrival of the goods to reject; them upon his unhappy seller, or else exact an extortionate allowance. This is bad enough in the case of staple commodities, but if ma- chinery or other goods not easy of sale, the exporter is certain to suffer heavily. Quoting in any way except a ''c L f basis often wories a hardship on a customer who lives in a country where ocean freight rates are constantly fluctuating. In these markets it is hard to do business unless the importer knows exactly what the goods are to cost him landed at the port, and he is unable to determine these costs unless he is quoted "c L i" The disadvantagres of quottnir in anj manner exe^t on a **c L V tarif kl^ the Ceylon market is told by Ralph M. Odell, who reported to the Bureau «! Foreign and Domeitic Commerce on "Cotton Goods in Celyon," He says in part: •Tn Cebron as in othet markets of the world, the importer stated that the liractice of /mericaa mantcfMtwcrs and •Kp or teia 1m qaotiaff goods f . o. b. Nev York instead of c. i. f. the port of destination made it very hard to do business. It would dottbtless be difficult for the American exporter to make firm offers on a e. L f. bam in view of the constant fluctuations in freight rates, but it is even more diAodt for the hayottw Ctlfwi to SMeftda ntM of frdgfat mutrntud fm New York. Inasmuch as present transportatioo charges are equal from eight to ten per cent, of the value of the goods, the importer is afraid to take chances, particularly as the margin of profit in cotton goods is very small. When prices are quoted f. o. k New Ysti^ he does sot haow and has no mcen s of Meertaining without cablini^ to the ex p o rte r , the rate of freight to be paid. **It would certainly facilitate American trade if the exporter would quote prices c. L f. Colombo with a stipulation that they were subject to cable confirmation. Freight rates aad war risk ia s ttraace on shipments from Em-ope are changing almost as freqneathr as tfM sates fram New York hot in s|^ of this fset all EnglUk aad Continental cotton goods are still being sold c. i. f. Colombo. I explained to the importers the difHculties which American exporters meet in conforming to the practice, and while they appreciate these difficulties, they maintain that our trade wmdd be wmOf facBkated if we eovld ofweoMi IImm «id qM • friee m aoods mm w A hi Hm hMiw §t Cilirtn," CBAfTCR XII FOREIGN CREDITS Human nature same the world over — Why manufacturers tKTUSB TO SaCTSND CUEDIT OfVERSBAS — HiSTORY OB CXOm IN KMt- SIGN BUSINESS — CREDIT INFORMATION NOT DIFFICULT TO OB- TAIN — What is necessary in credit information — Long CREDITS NOT NECESSARY IN EXPORT TRADE — ^HOW TO COLLECT OVERDUE ACCOUNTS IN lOKBIGN FISLa All the crooks and "dead beats" in the world are not to be found in regions outside of the United States. Neither are all the honest folks concentrated in this country. Yet the novice in export trade upon receiving an inquiry or an order from a merchant in a foreign country generally demands cash in advance before he permits the goods to leave his hands. He has formed the opinion that foreigners are not to be trusted. There is another Idnd oi a novice in the ex- port trade, too. He is the exporter who become so enthusias- tic over receiving his first order from some merchant in India or in South Africa that he immediately makes the shipment withimt consulting the credit inlormatioa sources which are available. The shipment reaches its destination but the re- mittance never comes ; and the novice is greatly disappointed. Human nature is very much the same the world over. Busi- ness is transacted akMig the same basic principles. There are good and bad accounts in fordgn countries. There are good and bad accounts in the United States. Business cannot be transacted without credit, however. The world's greatest export- ing nattoi^ have developed the markets ol the world by extending credit American manufacturers and exporters have extended credit. The pioneers will tell the novice that fewer losses from bad accounts have been recorded against foreign cus- tomers than against domestic buyers. There are still many Americaa manu&cturers, however, who have not learned that 160 FOREIGN CREDITS 161 risks beyond the American boundary lines are just as safe as those within our borders. (Vhy Manufacturers Refuse to Extend CreM Overseas There are probably two reasons why American manufac- turers refuse to extend credit to prospective customers in foreign countries. One is that they are ignorant that there are available in this country many agencies for the obtaining of sufficient reliable credit information regarding foreign cus- tomers, and the other is that American manufacturers are not equipped to handle this kind of business. They do not wish to assume the additional burden of looking up credit informa- tion, and other risks involved in shipping goods to a fore^ country,, and in the collection of the account. Added to this is the necessity of obtaining a speedy return in the invest- ment involved in the factory. History of Credit in foreign Business Before proceeding with the methods by which an American manufacturer may be able to obtain reliable credit informa- tion and finance shipments without the necessity of tying up capital the reader should have a general idea regarding the growth and development of credit in the commercial relations between nations. In Special Agent Series, No. 62, of the United States Bu- reau of Foreign and Domestic Commerce^ Mr. Archibald J. VVolfe» Commercial Agent for the Department of Commerce and Labor gives this interesting bit of light on the beginning of credit relations between exporters in Europe and importers ill foreign markets. 'In the early history of commercial relations between the great exporting nations and the countries which are forced to import the bulk of their manufactured goods, and therefore from the principal 'export markets/ the financing of export shipments was a comparatively simple matter," says Mr. Wolfe. 'The European exporter maintained branches of his own within the sphere of his activity in the eaqK>rt field. He m EXPORTING TO THE WORLD supplied the goods, the foreign or local branch received them and distributed them among the local dealers or consumers. Wkea the latter were able to pay, the distributing house was in a position to forward the proceeds to the parent house. "The next step in the development of the export markets was the rise of independent importers abroad, but these were abo dependent npon the receipt of proceeds from their ots- tomm before being able to settle with the European houses which supplied them with the goods. The mode of payment on the part of the local customers, however, depended upon the purchasing power of the population, and that in its turn hinged upon the yield of harvest, and the prices realised abroad for native produce. System of Barter is Dying Out ''The inevitable progress of economic development has brought about certain changes in the relations between ex- porters, importers, and native producers in the export mar- kets. Excepting in certain sections of Africa and in the South Sea Islands, the native producer no longer barters his produce against his demand ioar foreign manufacturers or provisions, and the relation between harvests and the purchasing power is less visible on the surface, but none the less it is very real In Guatemala, Venezuela, and Brazil, for instance, this inter- dependence of purchasing power and the price of co&'ee in the world markets is very clearly observable. It is impossible, of course, to adjust automatically the si^ ply ol manufactured inq>orts to the purchasing power of the country. Yet anyone familiar with conditions in the export markets notices the feeling of hesitancy in ordering goods which pervades the entire commerce of these markets just before the result of the harvest is reliably known. "Originally, all this uncertainty, the risk of overstocking, tiie liability to gauge the paying capacity of the local trade, were burdens upon the shoulders of the European exporter. The distributing house abroad was his own branch establish- ment. Later the independent importer had to bear the risk of being unable to dispose of his stock. His customers, as the result of a bad harvest, might fail to fulfill their obligations FOREIGN CREDITS toward him. He had to have credit, because hb alMlity to pay for his goods depended upon the payments of his customers. **The European importers, therefore, granted him open credit .This means that the shipments from Europe were debited against the importer, leaving him a considerable amount of latitude in settling. This latitude was generally the subject of special agreements. "The credit in this manner is elastic, inasmuch as the time of the settlement by the importer is dependent upon the time when he receives payments horn his customers. Open credit was an absolute necessity at a period of the export business when the shipments from Europe had to be balanced against shipments of foreign produce. It was impossible to either provide an absolute equivalent between shipments of manu- factured goods from Europe and shipments of a ^x^duct such as coflPee to Europe^ or to assign any definite time for the letum shipment *When the importers commenced to settle their indebted- ness to European creditors by remittances of money, an ar- gument in favor of open credit was the desire on the part of the debtors to remit when the 'exchange' was favorable. At this stage it may be remarked that die currency reforms in many escort markets have to a great extent eliminated this factor. Absolute Confidence is Necessary "One of the essential conditions of this open credit trading was absolute confidence on the part of the exporter in the importer. Originally, the importing house was the es^rter's own branch establishment Later, Euxopean exporters ex- tended these confidential relations to houses of strictly Eu- * ropean nationality, British or Germans located in the export field. Competition and the search for wider markets forced the European esqfXMrters to penetrate beyond the chain of im- porters ak»g the coasts and to take up dealings with native impcMters. China, and to some extent Japan, are the only countries at the present time where every link between the exporter in Europe and the ultimate consumer still remains — the importer at the foreign port, the jobber, the wholesale distributor in the intenori and the retail dealer* 1C4 EXPORTING TO THE WORLD "In place of the small group of importers oversea, many of whom were blood relatives or friends of the exporters and whose financial s t a ndin g was an open bode to the tetter, the exporter deals now with a large number of strangers, whose commercial status may be an uncertain quantity. This situa- tion brings about the creation of settlement by means of chraf ts. Each individual transaction is doctimentsffily attested by means of a draft; the latter is accepted by the debtor ; the credit granted by the exporter ceases on the day when the draft matures. Bimif Nattt a Factor in Trade "At this stage of the development of the export trade the banks appear as an important factor in the credit business. The bill of exchange becomes the foremost credit instrument of foreign trade. The improvement in the stability of foreign exchange and the organization of a network of oversea banks were the principal causes which contributed to thi g . ''The American manufacturers enter the export field as important competing factors at a time when their British and German rivals and predecessors have begun to reap the fruits of a long period of preparation, organization, and adaptation to foreign conditions. By sheer excellence of their products, the result of unparalleled ingenuity and inventiveness, by their manufacturing skill and remarkable enterprise, they invade the markets of the world and attain a most enviable position as an exporting nation. The vast home market, indeed, still engrosses the attention of most American manufacturers. It is comparatively a small number among them who have studied the foreign markets with an eye to the future as well as to the present Many of them r^rd the export trade as a sideline or as an experiment. The results of this phase in the growth of the American export trade are numerous complaints from foreign customers. The farsighted manufacturers who have built up a world trade are seldom objects of these com- plaints, but the novice seems to be bound to pass througlr this period of apprentkeship, until under the expensive tutorship of experience he learns to transact his business with the foreigner as smoothly as with the home customer."* FOREIGN CREDITS 165 Manufacturers Refuse to Give Credit Mr. Wolfe goes on to cite the most popular criticism di- rected against American manufacturers by foreign buyers— that of the refusal of the former to grant credit to the latter. "It may be admitted here that the demand for credit in the export markets is a vital one and that European exporters adequately meet this demand," says Mr. Wolfe. "The Ameri- can manufacturers, on the other hand, have been persistently blamed for ignoring it. The result of this attitude, it is pointed out, is that Americans lose trade to the nations which will grant the credit requured in the export field. "'Cash against documents' in New York at this period comes to be known as the cast-iron rule of many American manufacturers. Some, indeed, have listened to the reproaches of critics and have shown a tendency to be liberal to foreign customers, and as a result have met with financial losses. They soon realize that while refusal to giant credit may lead to loss of trade, indiscriminate credit granting is sure to lead to loss of money." , Credit Information Is Not Difficult to Obtain With the growth of the American export trade American merchants ami manufacturers have recognized the necessity of accommodating foreign buyers to some reasonable extent in the matter of credit. With the expansion of American banking institutions into foreign fidds and the development of trade associations and otficr competent agencies the facilities for extending credit to foreign merchants have been bettered without imposing difficult burdens on those whol extend it. A study of a bank's functions in connection with foreign trade, and metiiods of obtaining credit informatkm will soon con- vince the beginner that doing bunness wi^ m fcmgn cus- tomer is not as difficult as it may seem. The American manufacturer who sent a form letter to a foreign customer in which the latter was asked to answer a number of queilkNit ifgarding his financial standing is well IM EXPORTING TO TU£ WORLD known. Neecfless to say, he was not compeUed to wait rtrf long for an answer in which the foreigner called attention to his impertinence. An exactly opposite policy was adopted by another manufacturer who sent a valuable shipment of goods to an unknown customer in Ai^ftntina without firsi investi- gating his credit standing. He never obtained payment for Ins goods* Means of Obtaining CredU InforwutHam No shrewd manufectnrer will ship goods on credit to a foreign customer unless he has first made a full investigation regarding the merchant's financial standing. Where can he obtain tliis inlormaticMi? Is it jreliable information? The manufacturer may obtain reports r^farding the financial standing of a foreign prospect at home, or he may obtain them in the field to which he is asked to make a shipment. The following sources for obtaining information in the domestic fiekl are available to the manufacturer: (a) The American mercantile agencies; (b) American banks having branches or correspondents in foreign coun- tries; (c) Export Trade publications in the United States; (d) Foreign Trade associations in the Unit^ States; (e) Foreign exchange bankers in the United States; (I) Ameri- can manufacturers; (g) Credit protectk>n societies. Among the fore^ sources for obtaining credit reports on the standing of customers are the following: (a) Banks in the countries where the proposed risk is in business; (b) Foreign mercantile agencies; (c) American Chambers of Coounerce in Fmign countries; (d) American manufacturers* traveling salesmen in foreign eonntries; (e) Customers' own references. It is possible now to obtain credit reports from almost every section of the v^orld where there is business. The two large American mercantile agencies years ago recognizing the necessity of tliis function for American business interests, es- taWshed branches and correspondents in various sections of the world where American business was likely to penetrate. American Foreign Trade associations, also, went into the foreign field to cooperate with American manufacturers and FOREIGN CREDITS 167 exporters. These organizations established foreign credit bu- reaus for the collection of credit data which was available to all members. Other foreign trade associations recently or* ganized are fast developing this department of their activities so that the element of risk in doing business with foreign mer- chants may be reduced as much as possible. Correspondents have been sent to all sections of the world for the collection of this data in the interests of the members of the various associations. Frocedmrg im Obtaining Reports One organization goes about the obtaining of credit reports in this fashion: It organizes a corps of direct correspondents located in nearly every city and town of commercial import- ance in every country in the world outside of the United States. It endeavors to secure statements from firms in- quired about, and whta given, to communicate with their trade and bank references, at the same time having one or more of its own correspondents make independent investiga- tions. Where firms refuse to give statements the business connections of the firm in the United States or Europe are communicated with. The testimony from all sources is sent to headquarters from where it is sent to the inquirii^ manufacturer. As the use of the mails frequently means too long a delay it has its own cable codes by which the essential information may be secured by cable at a minimum expense. American banks having foreign branches or correspondents are, perhaps, tiie most reliable sources from which credit in* f ormatk>n may be obtained. It is to their interest ti^ com- plete reports on the standing of customers in cities in which the American manufacturer may desire to do business, should be kept. An American merchant desiring information regard- ing the standing of a customer in Rio de Janiero should go to the Ameriqm bank that has a branch or correspondent in that city. These banks wiU furnish the data if they have it on file provided they believe the inquirer will make use of their service in the financial transaction involved. If the in- formation is lacking on that particular merchant the bank can easily obtain it by cabling. Unless tlie transaction in- 168 EXPORTING TO THE WORLD volves a large sum of money, however, this expensm pto- cedure is not usually followed. In ordinary cases a letter will do just as welL It may require a month or more but not any longer than the time necessary to close a transaction with an overseas customer. Banks in foreign countries may be addressed direct and generally an opinion is sent in reply to the manufacturer's in- quiry. These banks generally give brief information, and ad- ditional reports are often necessary to supplement the data f4»tained from these sources. By piecing together all other infor- mation that has been obtained from various sources the manufac- turer should be in a position to intelligenUy judge of the customer's credit standing. The manufacturer's credit man should be a subscriber to all competent and available mercantile agencies. If one agency is unable to furnish the required information perhaps the other might. If the information cannot be obtained from any agency the bank might be able to furnish it The practice of asking foreign merchants to submit refer- «ices from other fellow merchants is not generally the best method. The latter do not like to be disturbed, and the former ordinarily do not like to subject their fellowmen to such obli- gations. The manufacturer should take advantage of the regular channels— the banks, tiie estabUshed mercantfle agencies, or his own traveling salesmen abroad— for such data. Wkai Is Necessary «i Credit Information The foreign customer is always a risk, regardless of the competence of the credit reports that the manufacturer may receive from the regular sources. Oredit reports are merely opimons. Th^ are not authentic rqxwts contahimg a guar- antee that the custmner will pay when required. Much de- pends on judgment— judgment on the part of the manufac- turer and his credit man. The latter must Jmow his man, how he shall proceed in doing busmess with b>m, and how &r lie can trust him for merchandise obtained from the manu- lacturer. The credit man must have the following information so that he may intelligently arrive at a decision; FOREIGN CREDITS 169 (a) Customer's general trade reputation ; (b) The approxi- mate financial worth of the customer ; (c) Whether he is an old established business man or a recent arrival in the field ; (d) His repuUtion in meeting foreign drafts ; (e) His reputa- tkm in meetmg bills at home; (f) His general character and standing in the community. These are only a few of the points that a credit Report should cover. A good credit report can never contain too much information. The experienced manufacturer or exporter deems it ffgent*^! to know tiie customer's reputation in meeting his foreign drafts. If his record in this respect is dean he is gen- erally considered to be a good risk. The credit man must remember that the foreign credit re- port will not be as complete as that one to which he is ac- customed at home. Many of the essential details familiar in the domestic market such as capital, assets, debts, value of merchandise, etc., will be missing. Foreign merchants are reluctant to furnish this data. In some countries they regard the mere asking as an insult. The Latin American or Chinese merchants object to giving out reports of such a personal character. But the time is coming when the foreign merchant will recognize the necessity and value of making his business an open book for the perusal of American manufacturers, just as it is done in the domestk field. It must be remembered that American merchants had to be educated to this metiiod of obtaining credit data. At first they furnished it unwillingly, but later when they recognized its value in their business they consented to give out complctr r^K>rts. Credti Skmdards Differ Abroad -\gain quoting Mr. Wolfe: "Due to the difference in trade oiganization, the credit man will therefore not measure the icnreign rqiort to the standard of an average American credit report, either in size or in the quantity of definite data. No one in India or in Turkey or in many other countries can tell accurately what his neighbor is worth, and the neighbor won't tell. Some very good foreign customers will as soon divulge the combination of their safe to a chance inquirer as to state just what ^ey are worth, to whom they owe for i;0 EXPORTING TO THE WORLD merchandise, and how much money they have in the bank. Therefore, except in commercially well developed countries, such as Canada, the Continent of Europe, and the United Kingdom, and a few others, a report will be even more of a licarsa/ nature than at home« •Tin most foreign countries information regarding a credit risk will be the result of inquiry among the rivals of the risk, among houses supplying him with goods, among banks, whole- sale houses, etc. For this reason it is wise to {Mrocure rqiorts from more than one aouice. No one n^xMter, no one re- porting office, will always ascertain all of the aacertamable data regarding a customer. This is not so important when the general gist of the report is in itself decisive for a given transaction. A report may read: *X and Co. are one of the oldest and most honorable houses on this coast and have been In business for upward of 40 years. Their wealth is several hundred thousand pounds sterling.* This will fully suffice to a credit man considering the advisability of ship- ping X and Co. $300 worth of goods. Pages of most de- tailed data would not alter the fact On the other hand, the report may read : *Y & Z are a notorious firm of international swindlers, warned against frequently by consuls and others,' and the matter is settled again. '^These examples, of course, are esctreme, but thcj tend to show that mere size is not the decisive dement in a foreign credit report. What decides is not the number of words or details, but the clearness with which the actual standing of the customer is portrayed, enabling the credit man to come to a decision." IjMig Cndks Af9 Nift Nmsmry m Esport Trade If one is to believe all the charges directed against the American manufacturer in connection with the granting of reasonable credit to foreign custonms one would be tempted tn visualize Unde Sam as the "Shylodc" of the export trade field. "The American manufacturer demands his pound of flesh" is a statement that is becoming very common to our ears. Travelers arriving home from foreign countries bring back stories to the effect that American merchants are losing FOREIGN CREDITS 171 business because of their refusal to extend liberal credit to prospective customers. The newspapers are full of such stories. Yet if these individuals who innocently bring back these reporto would only sit down and study the methods employed by other great exporting nations they would readily become convinced that this seemingly "distasteful" policy is not peculiar to the American manufacturer alone. Other countries will not grant credits indiscriminately, but when they do offer accommodations it is always with the coopera- tion of banks engaged in financing foreign trade, and usually when these foreign merchants are playing the role of ex- porters with branches in other foreign countries. In direct dealmgs with foreign customers, however, it will Ibe found that the German or British manufacturer is just as reluctant in extending credit to an unknown foreign importer as the American manufacturer. The latter cannot afford to tie up his capital for an unreasonable length of time. He does not do it if he can help it It is generally true that credits of 90 days are considered satisfactory in foreign trade but credits over that period are ex9eptional, even among foreign inter- national traders. While it is tr\ie that Germany and Great Britain— Germany in particular — are accustomed to extend the most liberal credit terms to overseas customers it must be remembered that this practice has been- confined to those countries in which unusu- ally longer credits are required than in other sections of the world. For instance, trade between Germany and the United States has generally been on a cash or short term credit basis. The reason for this is obvious. These two countries are highly developed, and actual payment for merchandise does not depend so much on transitory conditions. In dealing with countries whose point of development is still below a satis- foctory margm, however, it is quite necessary to be more le- nient m the matter of payments. German exporters have taken these factors into considera- tion, and consequently we find in many cases that extremely liberal credits have been granted to customers in certain quar- ters of the globe such as Latin America, certain parts of Africa and the East Indies. The customary length of German drafts on over-seas coun- tries before the war was as follows : 178 EXPORTING TO THE WORLD South America: 3. 4, 6, 9, and 12f months; most frequency 3 to 6 months. Central America : and West Indies : 4, 6, and 9 months. Australia: 30, GO, 90 and 120 days. China and Japan : Mostly 3 months; also 8, 4, and 6 months. Dutch East Indies and Straits Setaements: 30, 60, 90, and 120 days, np to 6 months. British India 30, 60, 90, and 120 days. South Africa : 60, 90 and 120 days, up to 6 months. Northern Africa and Asia Minor: 4 to 9 months. It win he noted that length of credit varies with the character of the territory in which the importer may be doing business.^ Even now, however, as is mentioned elsewhere in this chapter, there is a general movement in aU quarters for the elimhiation of this long credit evil. In Germany protests have frequently been made against a too liberal policy in this respect. British exporters are frowning on the idea. The general thought seems to be that the customers who are constantly askmg for time arc those who may be less desirable on the books of the export merchants. It is doubtful whether this loose policy will be renewed unless competition becomes so strong among the nations that they will agam become reckless in making special 1 -XStMfrflF Ewopera homn aOow cnm of at least six months. If Colom. -«i mercnants c«uo obtain tbe ttaM tanna iraa tha Uaitad Stataa this would be an important factor in increasingr the business betweaa tha two nminiiiin. It l^Tt^'-l'^t United States merchant cannot ftaat aa«er terms it would . ^1 ^^"^'^^ ^^^^ necessary facilities in the TermA^^ r ^ ^ coUecting should grant easy terms, because m Colombui payments are not mmSty voy pnetinl* tUa doaa oot mean that the acceptance of the draft is not good, but there is considerabk lat- itnde m Colombia m the matter of paying drafts. The intermediaries do not care to asmne te^Nmaibimy nor to take the trouble to protect the drafts, as the pro- cedure is not so rapid or eamnient as in oChar ooomrica. Mottmr as the ma- jcnty of the drafts that reach Colombia from manufactwara ar« — .^n ^ bBaW jvho c ollects has more work than a baakar in aaothar ooHrtry aad liaa to A« a hi^ar coouaission. ^ _ hiVortatiooa iaio Bogota ara on a ciodit basis, through the medium of commission houses who diaw on roiluiaiii at ISO or 160 dawL American manufacturers, with some exceptiooa, do Mt coro fer tUa Uod of business and usually demand payment against shipping documents in New York i-'^j'fT^ acceptable to the merchants of Colombia. The latter are teqM to plaae ^ mmt^ !• Haw York at tfw tioie they order, and manufac- turers some times dalaj mootha in mm tha oitea wilk tka loMIt that tha mJ^r k»ses interest in Colombia, where rates are high. "Of late large interests in Manchester England, have been cutting down tfM tine gfaotcd oo Colombia by giving only four months instead of six months and upward.--B«aa« of Fofoipi aai DooMstk Conaaioa Special AgenM FOREIGN CREDITS 173 offers of credit to prospective customers in order to get their business. The Necessity of CredU To -ike Foreign Buyer The problem of credit will always command the most serious attention of tiie exporter because of the varied factors involving transactions of this character in dealings with foreign buyers. As Mr. W. E. Tarlton, export manager, Brown Shoe Co., said at the Fifth National Foreign Trade Convention: "I feel that we are all agreed that credit has been on'^ of the fundamental necessities in the development of our present, almost perfect commercial structure, and if it has been necessary in order to mature the commercial life of any nation, it is equally necessary to produce like results in all nations. Some of the countries that represent today the most lucrative field for Ameri- can products have an insufficient home capital for the needs of ^leir k^cal commercial interests and the simultaneous develop- ment of their own natural resources. Merchants m such coun- tries are compelled to play a most important part. They are of necessity forced to place goods with the consumer on credit, due to the fact that returns yielded on invested capital from agricul- tural enterprises (which, of course, go to make up the principal industries of these less devdoped countries), while liberal, do not occur at sufficiently rapidly recurring intervals to permit cash transactions. These same merchants or importers are also called upon to advance heavily for freight, duty, landing charges, and etc., and unless credit is extended, they are not in a position to buy f leely. In sparsely settled countries these same mercliants in many instances, are also baiikers and as such are hampored at certain seasons of the year for ready cash. The long dday in securing imported merchandise due to transportation difficulties, manufacturing delays, etc., necessitate the importer in these countries carrying larger stocks than would be necessary were suppfies available in shorter time; Lack of Stability m Exchange a Paetar "Another unfailing argument in favor of credit in some nations is the lack of stability in exchange rates. The seasonable exchange fluctuations in some of our Central and South American countries are to be seriously redDoned with and are a constant source of 174 EXPORTING TO THE WORLD innoyance. I eaniestly look forward, however, to the day when some master intellect among our banking friends will offer a satisfactory solution to this ever-perplexing problem. "Competition is also a much used, possibly abused excuse, espe- pedally in the moitths of leaders of industries new m the practice of exportuig, and is quoted freely gfi a cause for the extension of credit in foreign countries. "Credit is and always has been an absolute necessity. Remove the principle of credit from our daily conunerce and you leave ooty a trifle over $10,000,000,000 of protected currency or cash in the coffers of the world, and as daily transactions between buyer and seller represent a volume hardly measurable in the terms of dollars and cents, you can quickly appreciate that business wouki be so materially curtailed as to completely nullify Ac commercial efforts of the past hundred years or more. The safe, sane credit systems and practices now prevalent make possible the magnitude of the world commerce which we now enjoy, CmuUmtHams m IA# Formation of Credit Policy "I have always liked to feel that there was a certain obligation on the part of the business houses to take their place in the game as a wbttkt hy e xten d mg credit to an amount commensurate with the vohmie they were enjoying and the returns or profit tiicy aedc* "Manufacturers anticipating a permanent export business must, of course, in the fulness of time, decide upon some definite policy r^^arding the subject of credits. As a rule there are three points to cmisider: "(a) Your product, and if perchance, you are producing such goods as are non-competitive you are fortunate indeed, for in that case you can of course, insist upon such terms and prices as you want' If, however you are producing articles that are subject to competition you will find yourself face to face with the problem of doii^ as the Romans do. "(b) You must consider your market and the requirements thereof as to credit. The various markets of the world have established rules, some of which have been in existence for many g en e tations, and these people will be sbw to change Iran FOREIGN CREDITS 175 these rules simply as an accommodation, as they put it, to Ameri- can inflexibility. "(c) Your buyer must be reckoned with, and he will, of course, consider cash transactions only as a last resort. His hrst thought is whether he is in a poutioa to pay in advance or whether his means are such that he must have credit. No truer remark has ever been made on this subject than was made by an exporter before this convention in New Orleans in 1915, who said: 'The question of credit is one of the difficulties with which exporters have to deal, but if yoU want to export at all your credits must be handled in the same intelligent way and along lines not funda- mentally dissimilar to those employed in dealing with our domestic trade.' "American exporters have been harangued by writers of vari-^ ous creeds and tongues, even American writers, for their frigidity of terms, and in contradistinction thereto mention has been made of the liberally of Germany. We, of course, have today our ideas as to the extent of Germany's liberalities. England and other exporting countries have been extolled and their praises sung. We have been told of their philanthropy of their enter- prise, of their investments made ior pioneering enterprises with lo desire for return except as a benefit to their country as a whole, but all of this is quite misleading. True enough, in your experience as exporters, you will find that m many instances long terms have been granted and liberal terms ext^ided by manufac- turers in these various countries, but analysis of the situation will invariably show that these long terms and liberal credits have been extended only after careful investigation and after applying the same general rules that should always govern the extension of credit of any character. Even our so-called 'American' cash terms are quite freely indulged in by our competitors in inter- national trade, and more often than otherwise are demanded by them. Conservatism pervades the niind of every intelligent credit grantor, whether he learns it from an American business primer or from an English, French or Dutch. The short terms principle which, I admit, is desirable by every American manufacturer, is fundamentally somid, ideal and, in fact envli^ and the time is ripe for a forceful attitude toward short terms, especially in lines of quick turnover possibilities and commodities. m EXPORTING TO THE WORLD Americans Future Credit Policy "Up to the present tune it has not heen expedient nor neees- saiy that we shotdd place onr goods In foreign fields on long terms or under a system of loose credit. In fact, it has not been necessary that we sell our goods to foreign countries at all except where it could be done on an extremely profitable basis, and kmg terms and profit are not compatible onkss they are accompanied by a mediator — ^long prices. Implicit faith iir American business capacity and ingenuity prompts me to feel overcome any and all con^tition, how- ever, when once we have f oond k necessary to do so. The manufacturing capacity of the United States has heretofore just about equalled our demand, but, of course, we are beginning to realize that there will be surplus production so soon as the high peak load toward which we have heen so fast climbing is reached. "That we, as exporters are willing to grant credit is an irre- futable fact One h u ndr ed and forty-one r e p re s e n t a tive firms were asked the question, 'Are you granting credit to concerns located in countries other than our own V One hundred and ten replied affirmatively, thirty-one only were insisting on cash in every instance. Our American firms are as able to extend credit or better able, in fact, tiian any competitor we have. We have the financial strength, and when the propitious moment arrives and a reasonably substantial basis for credit can be shown, we are perfectly ready to extend the necessary credit. Importers of our goods, however, must know or he tanght, if they do not know, that mercha n dise on credit costs mm; tint short terms are eoo- nonucal, sound, s^d safe; ^t Vm^ terms and the pernicious abuses of cre^ which have been so prevalent in some countries should be wiped out at this the most opportune time of all history. *'Up to this time I have not attempted to differentiate between the term 'open credit' and 'time a€CQ>tances.* Both are credit, one. extrcmdy hazardous, the odier considerably less ttlMHre are, of course, sound, honorable business men in every civilized country in the world, and I for one, deeply appreciate the truth of this; but these qualities are most loudly extolled by those whose ckise, first-hand knowledge and c xper ieiice are not wpr ti ae f U t d by maiiy years of actual, open-credit rdatkmship widi merdants in for- eign countries, and I mean it as no reflection upon these mer- FOREIGN CREDITS m chants when I warn against open credits. It is a policy only to be dealt with with eyes wide open and after a thoroughly com- prehensive and efficient investigation and a compilation of com- plete, satisfactory data. ''Open credit is based solely upon confidence. Confidence is the result of one*s own or someone else's experience and should only be dealt in when one is familiar with the details of such ''There will come times, in die experience of every eiqxurter who does any volume of business to speak of, when he must ex- tend open credit or lose profitable business, and in many cases, under any and all sorts of circtanstances, and in most any country, some open credit can be extended with no more attend- ing dangers than is average with any well organized house, even though dealing exclusively with domestic trade. "Summarizing, I have attempted to show what credit is— to show also diat it is vitally essential to the development of big bushiess, either dooMStic or taagoti; to show tiiat manufacturers must decide upon their credit policy; that as a Nation wte are willing to extend credit and are financially able to do so; that we should not extend long terms, but that we should apply to the extension of credit to merchants in foreign lands the same intelligent rules that have built up the fabric of commercial cre^t m our own country. We need badly f urther^help from our enormously large financial institutions. They, at least some of them, have had the vision and are bending every effort toward promoting the interests of American exporters. We need also serious study on the part of om- l^slatures toward expansion of f ordgn trade interest, hut, greater tiian all these is the need that the mist of mdiffei^ence and busmess I4»tiiy be removed from the eyes of our manufacturers that they may not only see the benefits that will accrue to thiem as individuals by closer study of this vital issue, world commerce, but that they may consider it a duty to interject their energies into it so that a nation may become a real &ctor. It is not enough that we buy and sell to one another, we must likewise buy from and sdl to other countries, as only by so doing can we contribute to the economic growth and ex- pansion of the United States. The time is ripe, American goods are favoraUy known in every quarter of the globe. With the ^.ft fftttt m of hostilities in Europe and the assurance of open seas and world iMt denmrnqr* ^ Amercan merdumt nnnne in EXPORTING TO THE WORLD commensurate with the standing of our country opportunities will be far in excess of any we have previously had." Mwment to Discouragi Vu af Lomg CfwdUs With changed conditiona brought about by the end of the war, and the world settling itsdl down on a more substantial basis there has grown a movement in which bankers, and ex- porters, and importers alike from all parts of the world are shar- ing a part to discontinue the economically unsound policy of extending unreasonable credits. Buyers who have been accustomed to obtaining the most favorable terms tram manufacturers and exporters are already beginning to rec- ognize the advantages of doing business on a cash or short term basis. Purchases under such conditions usually mean lower frkes and better discounts. Reliable reports to the effect that large nundiers of buyers may be found in the principal ports of the United States with ready cash for purchases of American goods for their foreign clients seem to indicate that a step is being taken in this direction. With the development of the machineiy of financing foreign business, however, the American manufacturer can kxik txpm the business of developing trade in foreign countries on reasonable credit as invohring as Uttle risk as at home. EspaH CretKi Insurance Plan. As the necessity of obtaining rdiahle credit information from foreign countries is increasing with the tremendous growtii of our trade there have been advanced within recent years various pWte aimed to solve the problems of credit managers in connec- tion with foreign business. I^haps, the most substantial plan is Aat whtdi has been re- cently developed in Great Britain. This plan invohres the insure ing of the payment of bills in export transactions. There are two export insurance schemes in operation in Great Britain: (a) the British Government Export Credit Insurance, whidi is carried on under a department of the Board of Trade known as the Exports Credit Department, and (b) a second scheme consists of two private companies, the British Trade C3oP- pofatkm and the Trade Indemnity Ca FOREIGN CREDITS 179 Under the plan of the British Government Export Credit In- surance the seller of British merdhandise to merchants in the new States receives immediately a certain portion of his btil, even up to 80 per cent. The whole transaction is carried on directly with tliis branch of the Board of Trade, which has ar- ranged witii the banltt of the United Kingdom, through their head offices in London, to scrutinize the shipping documents and report in a note as to the reputation of the buyer as well as the seller, so far as can be ascertained. The buyer is not given open credit, but nmst pay for tiie goods in the mon^r of his country at the rate of the pound steriing exchange before the goods are delivered to him. The banks in the United Kingdom do not handle any of the funds, the whole transaction being carried on in the foreign country through the branches of the Govern- ment department, the banks acting only as information bureaus. The object underlying the project is to help these new States organize their foreign trade and at the same time to build up a sound British business with these countries. The requirement that the goods be paid for in the money of the country of pur- chase will, to a large extent, eliminate losses and will build up a trade with only st^ firms as have substantial financial backing. Terms Upon Which Jnsmrmee is gkfm The British Government is prepared to consider applications for advances up to 80 per cent of the cost of the goods, plus freight and insurance, for goods wM to Finland : The Baltic Provinces (Latvia, Esthonia, and Lithuania) ; Poland; Czechoslovakia: Jugo-Slava; and The areas in Russia to which the scheme for insurance against abnormal commercial risks applies; subject to the foUowing conditions: 1. Docmnentt are to he surrendered to the buyers against their acceptance of a bill hi sterlmg drawn 1^ tiie sdlers for the full amount of the invoices, together with security (sec next paragraph). The Government will release the drawers from any recourse against them for the amount of the advances made. 180 EXPORTING TO THE WORLD 2. The purchasers must agree to take up such documents against a deposit of currency calculated on the basis of the mafkiet exdianges, such deposit to be made with an approved bank in the country of purchase and to be hdd as security for the due payment of the bills. 3w When the advance is needed, the relative documents will have Id be accooqpaiued by a letter of guaranty from an apptoved bank of the country of purchase, stating that tiie documents will be promptly taken up against such deposit of currency and under- taking that the amount of such currency shall always be main- tained at a figure snfficicnt to give a margin of 16 per cent over die value of steriing as based vtpoa tiie exchanges (not upon the official exdianges, if any). All applications accom- panied by a bankers' guaranty of sterling payment at maturity of the bill will receive preferential ctmsideralion. 4 The department will con^der proposab for a di^odt of p ro duc e or securities instead of currency. 5. The advances made by the department will be a first charge upon the proceeds of the bills and securities; but» il sudi proceeds are less than the cost, phis freight and insurance, the loss represented by the difference will be divided between the department and the drawer of the bill in the proportion of the advance made to the cost (plus freight and insurance). 6b The credits are to ontstand only for such periods as the department may determine in each case at the ttai of applica- tion for the advances. 7. The Government will settle from time to time the countries and goods to which the sdieme rdates, hot advances will not be made for the export of raw materials and preferences wiU be given to the finance of goods where the larger part of the cost is due to manufacture in this country. 8. All applications must be passed to the department by the bankers of the sdkrs, whose recommendation must be attached. 9. After satisfaction of the advance the bin and secnritiei will be handed to the seller if payment of the full amount of the bill has not been made. 10. At any time after maturity of the bUl or after any default die dqwrtment will be entitled to ckise a transaction and hud over the security held, die seller bearing his prqxMtion, as in- dicated above, of any loss incurred. FOREIGN CREDITS 11. The conditions set out above may be modified at any time in special cases. The BriHsh Trade CorporaHan's Pkms The British Trade Corporation, on the other hand, has formed a subsidiary company which may possiUy devekip into an under- taking of importance to British commerce aU over the world. The new undertaking is called the Trade Indemnity Co., and its subscribed capital, which is entirely owned by the corporation, is 100,000 pounds, of which 20,000 pounds has been paid up. "The object of the new company is to assist British merchants and manufacturers in developing overseas busmess, by insurance," it is explained by a London firm to an American consul. "Pofides are issued insuring the payment of commercial debts, thus en- abfing an exporter to increase his present volume of trade with- out mcurring greater capital responribiUties. Under approved conditions the company will advance to die assured the amount of its liability in respect of any debt insured, against transfer of the debt, and payment of interest on the amount advanced, until the net outcome of an estate is ascertained. The company granto policies insuring up to two-thirds of a client's whole turnover against ultimate loss. Policies are also granted to cover a proportion of such losses as may arise shooMatoced rewk of goods become necessary in consequence of buyers becomuig msdvent and thereby unable to take up shipping documents. The company likewise grants policies insuring against a propor- tion of tiader's losses in any one year in excess of an agreed percentage of loss on turnover to be home by the aasnr ed. The company is also prepared to grant polideft insoring approved accounts up to three-fourths of the amount of a ddit "These last-named policies, insuring specific accounts will be issued on diree iMffeient bases. Under policies issued under basis A die company wiU piqr to die assured an agreed proportion of die net loss after die dd>tor has become insolvent and all dividends recovered or asccrtahied. Under basis B the assured will receive within seven days after satisfactory proof of insolvency a sum equal to 18. 4d. ki die pound [$8.24 m each $4.87] on the proportion of the debt hisured wider Ae po»cy. in fnU wtisfac- tion of the liability of the company ; but die assured, besides re- m EXPORTING TO THE WORLD cchriog this certaui payment, will be entitled to any dividends that may be for^icoming. Under basis C the company will under- take to pay to the assured, in the event of the dishonor of any duly accepted bill, an agreed proportion of such bill as is covereil by the poliqr within a lew days of satisfactory pcoof of such dishonor and asngnment of the dd>t to the company. Any amoont collected by the company from the estate of the defaulter in excess of the amount paid by the company, plus interest and charges, will be returned to the assured. Development Has Taken Many Yemrs "Hie development of a baas on which to estabKsh a system of insuring trade credits has taken many years. For perhaps a century or more the principles of insurance on a mutual basis were carried out in the form of sharing or pooling credits. Tills was confined to one or two trades where it was deemed necessary for self-protection for a number of merdiants to par- ticipate in some commercial venture in which the magnitude or the dangers were more than usual, but where the prospect of profits was also of a nature to encourage the merchant's taking the extra hazard. ''Between twenty and thirty years ago several institutio ns pfo- aioted schemes for guaranteeing the payment of bills of ex- change, but made no discrimina^on between trade and accommo- dation paper. No definite system, however, matured from these eflForts, and with one or two exceptions the insurance and trust companies stopped this class of business entirdy. In America a certain amount of success followed a scheme based on die 'cradit ratings' of Dun and Bradstrect, but these ratings books were apt to put a material limitation on the granting of credit and if anything tended to a restriction of trade. "The Germans had a somewhat similar system, based on a Gov- effnment information bureau. It was, however, too conqilicated to encourage its general use, and very few availed tfaemsehres of the scheme, except as regards the export trade— in which, previ- ous to 1914, it was being taken up and encouraged by the banking houses. In Germany, however, the bankers' readiness to discount bills of eacdiange wiAout recourse to tiie drawer was largely iloii^ away wiA tiie necessity of guaranteeing payment of credits. This accommodation to the merchant was of great service, as the FOREIGN CREDITS 183 seller was relieved of his Bability, and his transactions were brought to a cash basis, thus enabling him to increase his turn- over on a mudi smaller capital than would otherwise have been possible. In England also it was possible to discount trade bills, but this venture was and still is in the hands of foreign bankers. "The discounting of insurance of bills of exchange was found quite faadfqMatf^ to meet the requiremoits of the merchant and manufacturer. By far the greater number of cre^t transactions were effected without the use of bills of exchange, being simply the aUowing by the seller of an open account to the buyer. A syndicate of Loyd's underwriters formulated a policy to cover this class of risk. It was recognized that with bills of exchange a definite "proof of debt" existed, but with open-account trans- actkms certaui difficulties presented themselves. These were overcome by granting a somewhat lenieni form of poliqr and trusting to the good faith of the assured. *'The demand for credit insurance,with the comparatively simple forms, adopted by the underwriters, grew very rapidly. The merchant immediately recognized its utility, and althoi^ the business was conducted without any of the usual methods of publicity it became of great service to both the home and the foreign trader. It was obvious to Acm that they could extend their trade without increasing their capital It gave the merchant greater confidence in entering foreign markets with which he was tinarqwatnt^id, and in many instances he was enabled to build up a trade that would otiierwise have been impossible without material help from his banker at a cost (represented by a fwc- mium paid) much less than that necessary for actual bankers* Hffffifft^nr^ A cautious merchant also benefited by being enabled to grant larger credits without disturbing his ideas as to the limitation of individual credits and, as more tiian one merchant observed, "without forfeiting a night's rest" by jeopardizing his own financiai resources. This system of insurance also greatly facilitates tiie opening of new accounts, both home and foreign. The independent sources of information possessed by the insuring company, added to re- ports obtained by the seller, invariably tends to strengthen the confidence necessary for the conducting of commercial inter- course between buyer and seller. 184 EXPORTING TO THE WORLD Premiums determined By Naime of Risk "Many methods of ummng credits liive been tried, and the conditions of Iht pcJicies granted have varied materially. The insurance of specific accounts is perhaps the most useful and most generally adopted at the present time. Under this form of policy the applicant must submit the names of the customers whose accounts he desires to cover, and furnish the insurance amaptaxy with the iqipnmmate amount of credit he prc^ioses to grant eadi customer and the terms of the credit. The premiums quoted by the company are based on the merits of the i)roposal. It would be impossible for the company entertaining this class of risk to fix a tariff except on a very broad basis, as it must readily be seen that the standing of the customer, tiie period of credit, the country in whidi the customer is domiciled, and many cdier factors must influence the rate of premium. "No hard and fast policy has yet been drawn up, nor is it possible to devise a simple form to meet the various needs of the commercial community. In specific accounts insurance alone three forms of pdicy are generally used: First, a policy to cover Mll-of-exdiange transactions iq> to a special turnover; second, a similar policy to cover open accounts; and, Aird, a policy to cover a specific period (usually 12 months) against the event of the insolvency of the customer occuring within the agreed period. In the third form the policy is issued for an amount whidi the applicant estimates to be tiie largest figure that wiB be owing by the customer at any one time, ^ no account is taken of the actual turn-over. **Until quite recently the proportion of the risk entertained has been limited to one-half, but, with more experience to guide the underwriting company, this has been extended to three- fourths, and there is no reason why ultimately the insunnoe conqMuiy should not act as the exporter's guide and accept the whole 'del credere,' but tins would mean a much closer mutual understanding than at present exists." In 1916 the Associated Chambers of Commerce of Great Britain adq[>ted formal resolutions asking for some form of insuring fore^ credits, but it was then thought that die idea would not be practicaL British bankers criticised the plan on the ground that a commercial bank should not conduct credit insur- ance or purchase bills "without recoiorse," because of the high FOREIGN CREDITS 185 proportion of "mercantile risk" involved with the risk of the purely financial and personal credit of buyer and seller in trans- actkms. This critkism was supported by quite a number of bankers whose opinkms were asked on the subject Special committees representing various trades appointed by the Government's Board of Trade to study after- war problems took up the matter of studying tiie resolutions of the Associated Chambers of Commerce with the result that the oflkial reports of these committees influenced the semi-government body whidi esUblished the British Trade Corporation, to incorporate an in- surance feature in that institution's program. In connection wiA this British effort to assist its exporters by establishing some form of credit insurance. **The Americas," the publication of the National City Bank of New York City says: ''Some idea of the probable working of the British plan may possibly be irtrtt i^H from the official recommendations of the committees. They aslod for a guarantee of specific bills, based upon the credit of the foreign consignee. It was jwrticularly stated that the British trade corporation should organize a com- plete credit survey of foreign countries, obtaining much of its mformation from the conunercial banks, which, the committees thought, would be willing to ke^ the corporation informed about the credit of foreign firms, inasmuch as its insurance facilities would probably assist them in their banking business, if sudi information were kept in confidence. And upon the information tlius gathered, the corporation ought to be able to found very accurate averages of credit experiences, and by varying from the average tn tiie case of individual for^ conrignees, quote a premium on specific bills in case of business with them. The committees regarded it as a probable business development that British eaqporters would be able to charge the insurance premiums to customers, oflEsetting the charge by the reduction in the price of the goods irinch bang insured of immediate payment would enable them to make. In the course of Ae repwt of the textile committee it was stated: "It has been brought to our notice by several witnesses, though we have not been able to obtain any reliable details on the sub- ject, tiiat diere exists in Germany a form of insurance company which is willing, for a commisskm of about 4 per cent to guaran- tee approved lon?r-dated bills of foragn trade. Thus, for in- stance, this German company is said to guarantee to the German 186 EXPORTING TO THE WORLD manufacturers the due payment of bills accepted by Russian purchasers. *The existence of such a financial institution would, undoubt- edly facilitate the granting of credit in the export trade. The insorance company wotild be able, by its agents and branches, to have on its books firms m foreign countries to whom they would be able to give an insurance credit of a certain amount so that the intending purchaser, at the time of his purchase, would be able to say that the credit asked for would be guaranteed. The endorsement by the insurance company of the bills given would make them laigdy marketable securities^ and would, when they approach the last six months of maturity hnag them as n^iotia- ble instruments within the discounting functions of the ordinary joint stock bank. The functions of such an insurance company could well be covered by the British Trade Bank. It is a business which requires the greatest care and skill, but should be quite posable of attainmoit The main objections would be tiiat a firm of standing asking for credit would probably not be willing to consider that they should be guaranteed, because, in fact, the cost of the guarantee would fall upon their purchase. We attach great importance to the establishment of the finest possible finanr cial intdHgence department in connectioii with the proposed British Trade Corporation, so that traders in tiiis country and the Colonies may not be dependent on competing countries for in- formation, which is absolutely essential if credit is to be given with reasonable safety." London Paper Explains Credit Insureme. The ''London Times" m its issue of Aug. 16, 1919, comment- ing upon credit insurance and its bearing upon foreign trade gives a very clear explanation of the operation of credit insur- ance. It says: "Insurance of credit seems promised an important place in both oversea and domestic commerce. The way in which it would facilitate over-sea commerce may be illustrated by an example. An English manufacturer may be offered the busi- ness to an importer, say, in Brazil, on the strength of six months' credit. He him self knows nothing ajbout the financial standing of the firm in Brazil. He would therefore go to an English insurance institution which would be in communica- FOREIGN CREDITS 187 tion with a similar institution in Brazil The Brazilian insti- tution would investigate the credit on the spot, and, if it found the credit satisfactory, the institution would be expected to retain part of the risk and receive a pro rata proportion of the premium. The English institution would complete the transaction by giving the English manufacturer indemnity to the extent of three-fourths of the sums insured. The Brazilian exporters could likewise insure their British credits. **The Brazilian exporter might have no means of knowing the financial standing of the importing house in the United Kingdom, but he could cover himself by insuring through a British office, whidi would be in a position of having, or being able to secure, accurate information. Precisely the same sort of transaction would take place in connection with trade between Great Britain and the Scandinavian countries, or, indeed, any other countries in the world. ^'By such methods as these an intelligence system of an ex- tremely valuable character would be gradually evolved for the benefit of international trade. The system would be greatly strengthened by reason of the fact that all the correspondents in supplying information would have a direct, substantial in- terest in its accuracy. The development of suchascheme would relieve manufacturers of much of the worry they now expe- rience in respect of the credits they may give, and it would allow them to devote themselves more freely to their principal business, which should be the improvement of their production. It would not relieve them altogetiier of thought respecting the financing of their business, since they would still be required to bear a proportion of the risk. But for this proviso they would obviously be encouraged to reckless trading. Many cases are known in which merchants have refused to bear even 50 per cent of the risk and wanted to insure the whole of the credit. "Another example may be given to show the working of credit insurances. A has been in the habit of granting mod- erate credit by supplying goods to B, a customer domiciled at home or abroad. B wishes to increase the credit received from A, possibly in consequence of the present higher level of values. A feds that, considering B's capital, the larger credit is more than he is justified in giving. A has no reason to doubt the bona fides or the solvency of B, but, as everyone else, be likes to limit his risks. 188 EXPORTING TO THE WORLD **A goes, therefore, to the insurance company, explains the position and is at once asked: "Have you contracted to part with your goods to B?" If the answer is "'Yes/' then the amapuiy declines to insure. If the answer is "No/' the next step is for the company, by various means at its disposal, to make inquiries as to B's standing. Assuming the result of these inquiries to be satisfactory the company grants an insurance for a percentage of the debt, leaving A to carry the balance at his own risk •*The consequence is that A, assuming a share of the risk, has proved that he believes B to be sound. The insurance company, through its own inquiries has confirmed A's opinion. The two parties consequently have checked each other's informatioo. If ever they should prove to have heen wrong and B fails tiien tiie procedure will be for the insurance company to see that the claim is a proper one. There are certain traps to avoid. It might be that, although A has agreed to bear part of the risk, he has not really done so, for there are various ^means, such as holding some secret security or having some tet-off against the debt by which tins state of things could occur. Strict clauses are necessary in the policy to insure that A really does share part of the risk. Otherwise the safeguard of the double opinion referred to above is nuUihed^ * How LasM€S Are Settled '^'Supposing the loss is found to be in order and is admitted by the insttraoce ccunpany, then it must still be borne in mind tiiat the company is an insurance office and not a bank. The marine underwriter does not pay a total loss in respect of every ship which runs ashore. He first sees what, if any, is the pros- pect of salvage. He pays the final loss only when ascertained. So, too with credit insnranoe; it is the final loss whadi b pay- able. Obviously there must be finality. It has therefore been the practice in Ae past to settle the loss either six months after the default or when the assets have been realized, whichever date is the earlier. This procedure is really the same as that fol- lowed with all kinds of insurance, and no doubt A's banker would finance him, if necessary, in the meantune^ oo the security of the insurance policy. FOREIGN CREDITS 189 "The foregoing is a brief outline of the foundations on which it would seem credit insurance should be based. There are many varieties of it— the insurance of bills, of open accounts, and of the whole of the firm's debtors— and these call for dif- ferent forms of policies and different arrangements. Of course, difficulties will have to be faced, but no reasonable grounds exist for delay in furthering such a scheme. The present time* in addition to the extreme urgency of encour* aging export trade, is particularly appropriate for developing it, since British banks are now opening branches abroad, and it is hoped that the banks will be willing to lend their sup- port and even take a direct interest in the promotion of the necessary institutions. •'If credit and debts were known to be ultimately secure, that scramble for safety which causes a financial panic would certainly be moderated, and possibly prevented altogether. Insurance has already done immeasurable good for the com- munity, and in this direction of safeguarding credit a bril- liant future of public service would seem to be before it." Relations Between Merchant and Underwriter. The "Times" in a subsequent artide oontmned its discussion of credit insurance, with particular reference to the reladcMis between the merchant and the underwriter : "In a recent article which was published describing the present condnct and prospects of credit insurance, an example was given of a merchant who was asked to extend the credit given to another firm, in the shape of goods dehvered, and approached an insurance company in connection with the proposal. The pdnt was made that the first question put by the insurance compuiy would be whether the firm had contracted to part with the goods, and that if the answer were in the affirmative, the company would decline to insure the credit. If, however, no such contract had been made, then the company would proceed to deal with the proposal. "As the reason for this line of action is often not fully appre- ciated by business firms, it will be useful to explain the prin- ciple. The position is somewhat analogous to the procedure 190 EXPORTING TO THE WORLD in marine insurance. It is asstuned in the case of a ship or goods which it is intended to send by vessel, that when the insurance is olfered the voyage has not been started. In practice, cargo is sometimes insured after a voyage has com- menced, but that is because the goods may have arrived shortly before the vessel left port and the merchant did not egqpect that the shipment would be included; but in all such cases the fact is f»ie of wMch underwriters expect disclos- ures* Mmme and Cre^ Insurance Practice. **Wlien the State war risk's scheme of insurance was in Operation the government o^ce, as a general rule, would not accept the insurance of cargo by vessds which had left port, although in the later days of hostilities this attitude was modified to the extent that voyages between ports supposed to be comparatively safe were occasionally accepted after the ship had started. As communication on commercial mat- ters during the war was exceedingly difEcult and the mer- chants wett constantly without late news of their goods, such belated insurances were frequently offered to under- writers and insurance companies. Often, partly because by that time an underwriter or insurance company might have a full line on the vessel or cargo, higher rates of premium had then to be paid. Presumably the decision of the go\ - crmnent authorities not to accept insurances of this kind yms based on the argument that ^e proposer might have had later information. There was the possibility of superior in- formation. For instance, a merchant might have reason to believe that a submarine had been operating in the vicinity of the ship and so might desire to increase his insurances. In any case, the venture had started. "So in the case of credit insurance. The time for effecting insurance is before the risk commences. The proposer is assumed to have no superior knowledge than the insurance company to which he submits the rislc All the knowledge which he may have at his disposal respecting the standing of the customer to whom he is proposing to extend the credit should be at the disposal of the insurance company. Also, he undertakes to bear a proportion of the risk himself, there- FOREIGN CREDITS by proving his good faith. Once he has undertaken to part with the goods, or has parted with them, the risk has started; in the same way as the risk starts in the marine insurance when the vessel sails from port. "In many trades there are no written contracts, and so the time when the manufacturer or merchant parts with his goods is the *vital' moment. In other trades the important moment arrives when a contract is signed or a signature is placed to a letter accepting an order in which definite terms are specified. If he does not approach the insurance com- pany before this 'vital' moment— L e., when the risk com- jnences— there is a feeling in tihe underwriter's mind that some information or rumor may have reached the proposer which may have led him specially to seek protection. The pro- poser may thus have some ulterior motive in desiring insur- ance whkh is not known to the insurance company. How Bu^ness Volume Affects Premium Rates "The attitude of the proposer for credit insurance should be that of a man who is offered a new position and seeks a safeguard of insurance to enable him to accept it It is on such lines that a very large business should be possible, to the great advantage of British oversea commerce. "During the war business in the European countries was conducted mainly on a cash basis. There are signs now, with a very gradual reversal of commerce to peaceful conditions, of credit being frequently asked. British firms must in many cases be prepared to give it or let the business go to coun- tries where it may be obtained. The position of British firms will be very much simplified in granting the desired credit by being able to secure the assistance of British insurance companies in bearing a large ptoportbn of the risk. "The larger the volume of credit insurance transacted the lower should be the level of premium^s tend. Naturally, in cases where the merchants only offer to the underwriters a small percentage of their business that gives them particular reason for uneasiness. Higher rates are apt to be quoted than when the underwriters are offered a large volume who compiled a i^qK>rt on foreign credits for the Bureau of Foreign and Domestic Commerce explains the metiiods that should be employed in collecting a bad .debt. "A bank may be well employed to press a draft to the debtor,"' says Mr. Wolfe. "Full details should be submitted to the bank at the same time, and a courteous letter should be writ- ten alao to the debtcnr. If this fails, the customer is phunly an undesirable one. It will be then necessary to wei^h on the one hand the cost and the probable chances of litigation,, and on the other hand the amount of the claim made by the delinquent. It may be frequently worth while to agree to the unjust claim and communicate the incident to the mercantile • fl4 The difficulty may he in some of these cases so delicate that the credit man might do well either to intrust his claim to a bank in the debtor's city with instructions to handle it through its attorney or to turn it orer to some such institution as the f ore^ collection bureau maintained by the National Association of Manufacturers. "In the case of delay due to a temporary embarrassment it is necessary to judge each case on its own merits. The wise credit man will immediately make a searching inquiry into the financial standing of his customer in order to learn whether an improvement may be soon looked for. In many instances a little patience will retain a faithful and a desirable customer temporarily short of funds while in other cases prompt and decisive action is vindicated. It all depends on the standing of the customer, the thoroughness of fiitfttyHal informalioo, and on die d^;ree of security the credit enjoys. *Where the debtor is dishonest the creditor, evidently had been negligent in granting credit to an undeserving customer. Such accounts are the most difficult to collect" Collections Should Be Made am Their Menu In endeavoring to collect a bad aceoont by c o ff t ft pc ii 4 ence FOREIGN CREDITS 199 it has been the custom among some American merchants to make pleas for their money on a varied number of grounds. Some confess that their funds are low and they need the money ; others state that the prices at which their goods were sold aiesokywtfatttitisimpoasibletocixtetMli credit It is questic»iable whether such metihods of obtaining remittances of old accounts are productive of good results. It is usually done in the United SUtes but such methods have often been condemned by the more enlightened members of credit associati o ns. It seems that the best argument for demanding settlement of an account is that it is due, and that the money rightly belongs to the mer- chant who made the accommodation. A letter along these lines can easily be written by an experienced correspondent. He can use tact and diplomacy— and force, without the necessity of admitting into the correspondence a list of wteak reasons why the foreign customer should pay hb t»lL Perhaps, tiie best way to remind a foreign buyer of the necessity Of meeting his bills promptly is to insist on the payment of a regular rate of interest from the time of the invoice date until the account is paid. In countries where there exist high interest rates this will inspire customers to settle th^ obligatkma with promptness. Claims Against Bankrupt Estates An attorney having eieperience in foieign countries or a bank having branches in tiie foreign country where the debtor resides should always be consulted in the matter of collect- ing claims against bankrupt estates. The manufacturer will learn that many foreign countries have strict regulations per- taining to the filing of claims against insolvent estates within a certain time limit, or to representation of fore^ daims, or to the form in which powers of attorney and proofs of claims are to be made out. So many different features enter into the claims against bankrupt estates in foreign countries that good business judgment dictates that they should not be handled direct The collection bureaus of good standing as well as many banks are in a position to handle such daii for a nominal fee. In most foreign countries it is unnecessary to prove the ac- count item for item, where an acceptance or note is sui 800 EXBORTING TO THE WORLD evidence of the claim. For this reason it is much more difficult to sue on open accounts in most foreign countries. In placing drafts in the hands of banks for collection care must be taken by the manufacturer that he instruct such institutions to pro- tect them within the required limit in case of nonpay- ment, if there is reason to believe that the drafts will not be taken up. A non-protested acceptance in a foreign country amounts to nothing more than an evidence of indebtedness. Amenem Mmmfachtrers al DisodvatUage m Suing Foreign creditors are at a disadvantage when suing in many countries. For this reason they should endeavor to avoid Udgatiim if possible. Once gettii^ into the courts the Ameri- can manuficturer not only loses money, and time but suffers the disadvantage of not being able to present his case ef- fectively. Unless it is possible to settle amicably out of court, or the claim itself is of sufiicient importance, resort to litigation as a last recourse is then advisable. Chapt£k XIII HANDLING AN ORDER Method of handling orders determines manufacturkr's SUCCESS — Customer's instructions must be closely fol- LOWBD— CONFIDBNCS OF FOREIGN CUSTOMER MUST BE WON — ExECUnVB ABIUTY IN HANDLING OKDEBS. A manufacturer can either kill or create a splendid export business in accordance with the method he adopts in the handling of his first order. If the first order is to represent the b^inning of a lucrative export business the manufacturer must devote that tsme and attention to it that he did when he received his first order from a domestic customer. Busi- ness is not built up on the first order. It is not the order that comes in through the mails or other sources today that counts. It is the order of tomorrow or the next day or next month or year that is gmng to determine the manufacturer's success or failure in business. If the manufacturer has established a fixed policy of not engaging in foreign business then he should IX)litely refuse to accept business from foreign quarters. Ex- port trade is not meant to satisfy the whim of the moment. To be worth while it must be permanent, and to be perman- ent it must be intelligently handled.^ 1 In this country today, scarcely a popular magazine article on the subject of trfaning foreign markets or "grabbing" the export trade fails to teU a the painful experience of this or that foreign purchaser of American ^^ea, cawea by the /.mcrican way of looking at the export trade. The story ttsualljr mns that tbe foff«in buyer had at length decided to risk an order with American manu- factaren and that the first Aipment of the American goods proved very satis- Srt^ It may be that a aeeond shipment was^ obtained and proved equally StiJKtory. but at about this Stage th^ foreign buya- was shocked to receive a «ply to one of his new ordeiiito the effect that the "f^^I was so^ busy in supplying the domestic market that he could not botier with fhe onier at that time. This, of course, disrupted the business of the foreign l^^wS» ?rwilSy aMOOnced tliat this would be his last experience with Amer- \^ ^Z^n^sL^tmiiy turned to the German nj^nufacturers from whom he knew he could expect more courteous and businesslike ^HH^^f'. Altliough this story is hackneyed, the fact "^YXwrX tSf^lff^?tei eler who returns from a business trip abroad and who is able to 8^n«^"*»«J«; pubUslwd in the magazines tells a, story along this hne would seem to prove Siat^maxiT foreign buyers of American merchandise have had such disagreeable SWt^SJu SSSr American manufacturers. The American manufacturers have h^S^rSflrh^tivity S the ^^Stous home market in the United^ States that ?hey hav? ^St deemed fSreS» toST^h working for. When some foreign trade has comJ ?o them bv one chance or another, they have regarded it as Tying at 201 202 EXPORTING TO THE WORLD A foreign otstomer^ no matter in what section of the globe he is living, is entitled to the best possible service that the manufacturer can give in a manner consistent with the trou- ble and risks involved. The quality of the goods to be sent to foreign customers should not be determined by the color or race of the person to whom they are gmng. The Chinese, Australian, Mexican, Scandinavian or Islander is just as much entitled to serious consideration in the matter of orders as the Canadian or Englishman. "Here is a man from across the seas who writes asking me to smd him a sample order of my goods/' a manufacturer says. ^Here is a diance to develop a foreign business/' he reasons. **This man has given me an opportunity to make a start. He has taken an interest in the things I produce, and in tlie utility of my product. I, on my part, am going to take an imetest in his order ; I shall see that he gets a square deal and that his instructions are closely followed." As a result of this manufacturer's foresight the foreign cus- tomer receives his samples according to instructions and in very good condition. He is pleased with them. He tells his friends ,and his friends order from the same house. The manufacturer's business grows, and his aqmrt trade is as- sured, and all because he took his first carder seriously. He "delivered the goods." Customers* Instructions Musi Be Closely Followed Cases are none too rare where manufacturers have en- deavored to prove to a foreign customer that black is white and that silk is cotton, etc. This vicious practice enjoyed a great popularity during the days of the war in the stampede to conquer new commercial markets. Hundreds of American salesmen fiocked to foreign countries in the quest of the when production has beta ao great that there has been a snrpltis of merchandise foi the American market many an /merican manufacturer has turned with avidity to the export merchants and sought a chance to dispose of his surplus abroad. Such, however, was only in incident and was regarded as outside the ordinary course of trade. Naturally, when the foreign trade of a particular manufacturing establishment has been of this incidental character, it has received only in- cidcstal and scant attention. Now, however, if the American oianufacturers are foing to make a direct effort to capture foreign trade, this attitude «ust be changed, he foreign customer must receive the same careful consideration that the do- mestic customer receives. He must not be disappointed and made to feel that the American manufacturer cares litte whether he has his trade or not. Regularity in meeting the wishes of the foreign customers is *ffrthlli^ — Mitrtilitffil Utiill, No. 57 BwtMa of Foreiga and Domestic Conuncrce. HANDLING AN ORDER 903 "golden fleece," dragging along with them trunks full of samples and catalogues representing American manufactured articles. With their stocks running low during the trying days of the war foreign customers purchased right and left in great quantities and when actual shipments of orders were finally made months later they discovered to their sorrow that the goods were not according to sample and that instruc- tions had been loosely followed. The majority of these crimes must be laid at the doors of concerns new in the export game, however, and not at the doors of the pioneers in the business. The unfortunate part about it was, nevertheless, that foreign customers did not discriminate between good and bad houses in the United States but condemned the "Yankee" generally for his sharp practices. What was the result^ of this? Here is an illustration. A well- known Chilian merchant who fell victim to some of these unscruptdous traders toM the audior on the day the armistice was signed the following: **You can say to some of your business men in the United States that I am through with them. They have had a fine opportunity to build up a fine trade with the Chilian merchants but they have thrown it away owing to their methods. We have been forced to buy from you because we could buy nowhere else. Now that the war is over we shall go back to our friends in Europe. Your merchants have lost a splendid opportunity to establish a permanent business here." Not long ago a customer from Ecuador ordered a consign- ment of suspenders from an American manufacturer. The merchant plainly wrote that black suspenders were required. Instead of following instructions the manufacturer sent the suspenders in assorted colors believing, perhaps, that "they were just as good." But he did not reckon with his customer. The shipment came back. The manufacturer did not get his money. Nearly three months were required to straighten out a little matter that could have been intelligently attended to in the first place. The Ecuador merchant might have had a reason for de- siring black suspenders. The American manufacturer might have had a reason for sending a shipment in assorted colors. He should have given it in a letter accompanying the goods, and couched in polite terms, explaining his inability to fill m EXPORTING TO THE WORLD the Ofder as had been requested, and askiiig if the cdort he was sending would prove satisfactory. This he did not do— and he lost the confidence of the customer. Quite a contrast is the method employed by a New York wiaard in the export business which extends to the Orient where trade has been developed with Chinese merchants. This expert not long ago received an order from a Chinese im- porter for electrical parts. As it happened the manufacturer was not making any more of the kind desired, but he had enough on hand to partially fill the order. Did the wizard substitute all the new goods for the old ones and send the shipment along to his Chinese customer? He did not But this is how he worked it: He filled as mudi of the order as he could with what he had left of the old stock, and sent samples of the new kind along with a letter asking the merchant to carefully examine them and if he found them satisfactory to communicate with him in New Yoric and the balance of the order would be promptly filled. The Chinese merchant was satisfied. Those who understand the methods of dealing with Chinese merchants will readily agree that the wizard knew his business. Confidence of Foreign Customer Must Be Won If there is any doubt in the mind of the manufacturer that the order he is about to send to a foreign customer will not be satisfactory, or suggest an attempt to "put something over" he should by all means hold it until it is possible for him to fill it according to instructions or until he has received authorization to make whatever changes may be necessary. A dissatisfied customer is worse than no customer at all. A dissatisfied customer by word of mouth can do great injury to an American manufacturer who consistently endeavors to cut sharp corners in his dealing with foreign customers. The necessity of strictly adhering to mstructicms is illustrated in a story the author recently heard r^rding a shipment of pen- cils to an importer m the Far East. The importer had re- ceived a shipment of these pencils with the trademark slightly blurred. The pencils, themselves, were satisfactory, however, and some months later another order specifying exactly the same brand was sent in. On the second order the HnXty fMrintmg of the trademaric had been corrected and m the course HANDLING AN ORDER 205 of time shipped. When the order reached the importer it proved to be unsatisfactory. The origmal trademark was missing. The pencils went back to the factory with the fol- lowing note: *T am sorry, but I cannot use these pencils. The trade is now accustomed to the pencils with the blurred trademark, and I wish you would send them to me in that way." The factory at home saw the point. The methods of printing the trademark on the pencils were slightly rearranged, and to this day, the story goes, there is a reason for blurred trademarks on a certain kind of pencil in the Far East Liability of Seller to Fmimk Goods Two points should be remembered in handling export orders. One is that the seller is bound by the acts of his agent in foreign countries as long as the latter does not violate the specific instructions given him. The only time when a manufacturer may place the responsibility on his agent is when he exceeds his authority. If the agent does this, he alone, is responsible. Another point to be remembered is that in accepting orders from foreign customers the manufacturer or sh^E>per should have it specifically written in the contract or agreement that he shall not be held responsible for contingencies beyond his control. Unless this is written in the contract or agreement the courts of the United States or Great Britain will hold him f..NeT HANDLING AN ORDER 209 Invoice of material for which no charge is made, such as catalogues or electrotypes. Invoice of accessories of spare parts for which no charge is made with value attached. Gross and net weight of each package, and number. Gross and net weight of each package when a number of them are bound together so as to form one package, as well as gross weight of whole. Conver8k>n of value of invoice into foreign currency, when necessary, at the foot of invoice. Signature of responsible member of firm or official having authority to sign for firm. Placing at bottom of invoice and.O. £." (errors and omissions excepted), tlm gives shipp^ right to correct errors, etc. Other Essential Details in Connection With Invoice It b good practice to always supplement the invoice with a letter explaining in fuller detail the shipment, and giving all the additional information that the customer may desire to know. If the letter is sent in advance of the shipment the customer may want to know the name of the steamer on which the goods are being sent, the date of the shipment, the route to be followed, and information regarding transshipment as well as probable arrival of the steamer at destination. Ex- port invoices should be made out in triplicate. When deaHi^ with the bank more are necessary as the bank will require two invoices. The third one will go to the customer. Discounts should be calculated and deducted on the face of the invoice so that the net costs will appear with each exteHsiottt Other Doeumenis in Connection with Invoice Sometimes all additional expenses are enumerated in the commercial invoice, such as transfer to steamer, ocean freight, insurance, etc. The better form, however, is to limit the in- voice purely to the cost of the goods. Additional expenses should be incorporated in a separate sheet known as a State- 210 EXPORTING TO THE WORLD ment of Charges. This Statement of Charges will include the invoice total as well as additional charges as have already been indicated. The Statement of Charges must always be attached to the invoices. A Packing List or Measurement Note indicates what each case contains as well as its net and gross weight, and qsbic nticasiirements. A iM>tice of a draft by shippers indicating the amount and terms of the draft, and the method of collection is customary in export trade. Additional papers such as certificates of inspection, analysis, weight, etc., may be demanded in varioas countries. The shipper should consult the omsuls of the countries to which his goods are going for information, on the matter. Chaptbr XIV PACKING FOR EXPORT Inexperienced exporters are to blame for poor packing — MBSCBANmSB MUST BE SECURELY PACKED— POOR PACKING MEANS LOSS OP ORDERS— Factors to be considbred in packing rat bx- j oRT — Kind of packing required for shipments for export — How machinery is packed for shipment — Foreign require- ments MUST BE MET IN PACKING — ^EFFECT OF WEIGHT ON CUS- TOMS DimB»— RbGULATIONS IN OyUNtRIBS THAT MAY AFISCT PACKING— How CASES FOR EXPORT SHOULD BE MARKED. American manufacturers and exporters have been accused by writers in the pc^mlar trade magazines, and hy foreign merchants of being negligent in the matter of properly padt- ing merchandise, for foreign destination. While it would be difficult to run down the basis for such a sweeping criticism, nevertheless, in justice to the pioneer American foreign trade merchants it must be said that business men from foreign countries have often appkttded and pointed out to their fellow men the efficiency of the American exporter's packing, and emphasized the necessity of copying his methods in order to satisfy the overseas merchants. It would seem, therefore, that the monopoly of proper packing is not confined solely to European or other foreign fields. There is no doubt that a great volume of merchandise leaving American ports arrives in a damaged condition at its destination owing to negligence in packing. But if one should trace this trouble to its source one would likely find that this is due to inexperience and ig- norance on the part of the hundreds of American manu^* turers and eiporters who are as yet new to tte foreign trade game.^ 1 That the packing and shipping methods used hf locomotive exporters are ^ not inferior to those employed in other countries is well shown by the fol- lowing examples : One company shipped a locomotive into Colombia over moun* tain trails which necessitated transportation on mule back. After the locomotive had been biiift 6ie United States it was taken down and the parts placed to- gether in large cases and shipped to Medellin, Colombia, where it was landed. The pistons, cylinders, rods and other parts were then aecurcly wrapped in burlap and 2U 813 EXPORTING TO THE WORLD It is the purpose of this chapter to deal with some of the ptinciples and methods governing packing for export as well UB some of the Goiiditkms under which mefchandiae is trans- ported to its final destination m foreign countries. Merchandise Must Be Packed Securely Merchandise for export mnst be packed securely. There is no use to attempt to eliminate costs by packing goods for foreign customers as cheaply as possible. It is false economy. The foreign merchant is interested in a shipment that arrives in good order and not in one in which half the merchandise has been damaged hj water or by rough handling. American manufacturers are often tempted to pack their goods for foreign use in cases that are inexpensive in order that they may avoid higher quotations. This, however, is not sound policy. It is better to properly and safely pack goods for export* and either make an extra diaige for packing, or advance the quotations to cover the entire costs. After all, the foreign customer is interested in the safe arrival of his goods for re-sale. Often these foreign importers would rather pay an additional sum for goods properly protected against damage than suffer loss as the packed on mules, reaching Bogota, after many days, in perfect condition. The locomotive was then assembled and operated perfectly. Since the war began another locomotive company has shipped more than 400 l oc waa U t f to interior Siberia. They were built in the United States, packed for atttpaMat. sent via Magellan and the Panama Canal, to Vladivostok, erected in record time in the yards of the Siberian railroad, and proceeded under their own steam to their destination. Today they are hauling the vast stores of munitions imported through the back door of Russia from the Unitol States and Jm vfm , When the transaction was completed not more than one-lMdk of 1 per ecat of die order was found to have been broken or lost in transit Locom ot ive manufacturers have been called upon to ship to the most out-of- the-way places which formerly obtained their rolling stock from Europe. Engines have gone to Katanga, away in the interior of Africa, in the Belgian Kongo, to the Gold Coast, to Rhodesia and to Portuguese and East i*frica, and up to n from the factory to the shipping port, the packing was utterly unsuited to the long and severe :8l 35 ££ynr.ii?^thWltr/^ kw Wherever possible. South American shipments are made in burlap baits. A large order from one of the west-coast minmg companies for overall wmm packed m this way It went in bundles of 10 dosen jaekctiw Tile TmSkM for each bale were carefully stacked, one bundle mn another in a tcrew press with abrt trade goes to countries where transportation facilities are as good as in the most advanced countries of the world, but there are countries where the means of transportation have not been so highly developed and where it is necessary to ship annually millions of dollars in American merchandise. The problem of trans- portation, therefore, becomes a factor in the method of pack- ing for export consumption. Goods shipped to England may not require that degree of care that goods shipped to the interior of Peru or Bolivia may demand. Shipments to Can- ada do not require any more attention than shipments from New York to San Francisco. Shipments which involve rail and water transportation may require a oer^un method of «16 EXPORTING TO THE WORLD packing. In some places transshipment is necessary. Here, also, the best packing possible is necessary in order that goods may not be damaged. In order to efficiently pack for eaqport, therefore, the factorer most not only know how to pack in order to meet all sorts of transportatk>n conditions, but also know when such packing is necessary. Goods may be carried by mule, burro, llama, bull, and camel and by coolies. Such transporta- tion requires a limit in the weight of cases. They should be limited to 200 se with nippers, the use of safety dips of various kinds to bind the top and bottom oi the case to the sides- all these have been recommended to prevent pilfering. In a circular issued by the Federal Export Corporation- of New York the following method is recommended: "Stealing from export packages has been the bane of the export trade for centuries, and pilfering has become such a matter of course that longshoremen in foreign ports have been known to strike because one of their number was arrested for break- ing cases and stealing goods. The use of matched lumber, with box strapping, will go far to retard pilfering, but a stiff No. 8 or No. 10 wire, drawn about the case so that it bites ^ into the wood, will be the best preventotive. Use an old- fashioned fence stretcher to pull the wire taut, staple the 118 EXPORTING TO THE WORLD twisted ends fast to the case and seal with lead. Any case can be broken into, so your success will be attained if you make it too difficult to open wttiiottt detection.'' Kinds of Pockmg Riquwed for SMpmenis for Export Merchandise may be packed in cases, crates, or f>ales. The character of the packing generally depends upon the nature of the goods, and the section of the world to which they are destined. Cases, of course, are the strongest and best. Paper or paste-board boxes will never do for export packing. The inmber used for the manufacture of boxes or crates should be sufficiently thick to give ample protection to the merchan- dise. The thickness of the lumber should depend upon the weight of the contents. Lumber as light as is consistent with safety should be employed in order to reduce the weight of the case as much as possible. Knotty lumber should be avoided. If knots exist, however, they should be covered over with tin from the inside. As, in many cases, freight is charged on the basis of cubic measurements, it should be the aim of the manufacturer to pack his merchandise as compactly as possible. Every avail- ahle inch of i^ce should be utilized. Goods should be tightly packed in order to avoid shifting within the case. The manu- facturer should visualize the career of a case from the moment it leaves the factory to its final destination. He will then realize the necessity of having it so carefully prepared that it will stand the most vigorous handling, and the contents will remain intact whether the case is standing on its head or on its side. An interesting story was told by Captain H. R. Moody, Q.M.C., U. S. A., Chief of the Packing Service in connectkm with baling goods for eaqiort to ^ A. E. F. at the Sixth Annual Foreign Trade Convention in Chicago. Captain Moody said: , "In no respect did the Packing Service effect greater space economy than in the packing of clothes for the A. E. F. Formerly clothing had gone forward to troops padced kwsely in wooden boxes. The Packing Sendee devised the system of baling all clothing, and a baling plant was set up at the army supply base in Brooklyn. The Service gave scientific atten- PACmNG FOR EXPORT 219 tion to the proper folding of garments and eventually, after exhaustive experiments, developed a system of folding tfiat allowed the maximum number of pieces to a bale. It was found that these new methods saved two-thirds of the space that had been used formerly for the shipment of the same quantity of goods in boxes, to say nothing of the great saving both in labor and boxing materials. "The baling plant in New York in the calendar year of 1918 shipped to France approximately 1,000,000 bales of clothing and textile and other equipment that could be baled. The saving in money to the United States Government by this method of packing at this one plant in a single year amounted to approximately $55,000,000. The largest item in this econ- omy was the matter of cargo space, which is estimated at $49,000,000, saved to the Government The complete state- ment of the financial saving in the shipment of these 1,000,000 bales is as follows: fl Material $1,940J)00 Labor 683,000 Tare Weight '^^^OOO Caigo Space 49,080,000 Total $61,078,000 "In addition to the financial saving there was a large saving in raw materials which count for more money to a nation engaged in a desperate war. This million bales of clothing saved 68,000,000 board feet of lumber which would have been used in boxing, had the old system of packing been followed. The lumber which would have gone into these boxes re- quires 30 years for its growth, while the burlap covering the bales was made of jute which is raised in semi-annual crops. "The size of the bale adopted was 30 inches by 15 inches by 14 and up |o 19 inches. It is interesting to note that this size was determined upon ~t>ecause it was found that the burlap covering bales of this size would cut into sand bags with a minimum amount of waste material. The army abroad used great quantities of sand bags. Thus, by wrapping bales in burlap pieces of proper size, there was saved a considerable amount of cargo space previously occupied by bated burlap which had formerly been shipped to France to be made into m EXPORTING TO THE WORLD •and iMigs. It is also notable that baled clothing arrived in France in much better condition than clothing which had been packed in cases." Captain Moody's report reveals the tremendous economic saving that may be accomplished by Amcricaii shippers if they pay dose attention to packing. The process in packing goods in bales is sometimes like this: (a) wrap goods first in ordinary paper; (b) a sheet of canvas should then be laid over the entire bundle; (c) a layer of tarpaulin or cloth should follow next; (d) the final layer should consist of a double canvas or burlap. The outer cover- ing is then tightly sewn with strong twine. The necessity of watertight linings in packing has already- been emphasized elsewhere in this chapter. Tarred or oiled papers may be used for this purpose. The British generally use hermetically sealed zinc or tin-lined cases to avoid ex- posing goods to rain or dampness. Manufacturers have a right to expect an additional amount to cover the cost of such cases, however. Sometimes cases lined with waterproof paper, inside of which additional layers of ordinary packing paper are placed* are used. Manufacturers also use oilcloth or taupanlin but in scmie countries a duty is charged for oilcloth which the im- porter may not desire to pay. Shippers usually use either excelsior, straw, hay or waste paper for stuffing empty corners in cases. The character of this material depends, however, on the nature of the goods and the route which the shipment is to follow. II ow Machinery Is Packed for Shipment Machinery in transit must be protected from water. A covering of vaseline or grease on the bright steel parts will provide ample protection. The greatest care should be ex- erdsed in preparing machinery for shipment to foreign coun tries as the effects of climate encountered in other parts of the world may sometimes prove disastrous. The cases may be several weeks in reaching their destination during which time they may be exposed to the rain as as occasional doses of salt water. The composition of the coating is therefore of first importance; but here again no rule can be laid down, as conditions vary so much. Crude gasoline, white-lead paint, PACKING FOR EXPORT 221 boiled oil, and tallow may be used. The coating, however, must be free from all acid and capable of spreading evenly. It must set quickly to a sufficient firmness, and must dissolve easily when wiped down with oil, turpentine or petroleum. Essentials in Packing Goods for Exportation A double check should be made on all goods entering cases for packing for export. Unless this precaution is taken the manufacturer will learn without much delay that he is Reaving a trail of disappointed customers in foreign countries whose chief complaint may be that there is something missing from their origfinal orders. In instances where the shipment consists of a number of parts of one article, as a machine for instance, the greatest care is necessary. The machine must be com- plete. Every part and accessory must be in the packing room. Countershafts, change wheels, spare pulleys, belts, lu- bricators, and spanners should be grouped alongside the ma- chine. With the aid of an assistant the packer should care- fully check off every item on his packer's sheet. The leaving out of one single part may result in disappointment, delay and in much correspondence, not including the additional ex- pense in later forwarding the missing parts. The weighing of the contents of each case before packing is essential. This involves the net weight of the goods, and the gross weight when packed. With the totals in his pos- session the manufacturer has sufficient proof against claims that the exact quantity of the goods as checked was not shipped. Also, some countries require data on the "legaV* weight — ^the actual weight of the goods themselves with their immediate containers, as well as the gross weight of the entire case. Foreign Requirements Must Be Met in Packing The essential factors in packing may be listed as follows: Strong cases, waterproof linings, straps made of strong mate- rial, and protection against pilfering. It has already been indicated how trani^KMtation facilities, the character of the port to which goods are destined, and climatic conditions are determining factors in the matter of intelligently packing for m EXPORTING TO THE WORLD export. There is still another consideration involved. What kind of packing does the man at the other end require in Older to satisfy the customs r^;ulations or any other peculiar- ities iB that rcgicm? Of course, the manufacturer should know this. He can obtain full instructk>ns from his foreign customer. Once obtaining all the necessary information in coimection with the preparation ol a shipment to a foreign couatry he should see ^t the customer's requirements are fully satisfied. If one method of packing is much more eco* nomical than another and the customer requests the economi- cal method the manufacturer should see that the buyer's wishes are considered. The following story may illustrate the point : A dealer in a Central American country received a shipment of tobacco from the United States packed in zinc- lined cases instead of the customary bales. The difference in freight and duty amounted to $300. In the country to which the diipment was sent the dnty on tohacoo was the gross wei^^ instead of ad valorem and the packing cases had to be paid for at the same rate as the tobacco. The fault here lay in the failure of the manufacturer to study the regu- lations of the country to which the goods were destined. Also, he should have asked for specific instructions from his buyer as to Ac method of paddqg, etc., and the buyer should have furnished them. CmuuUSlumld Be CmmHed In shipping goods to foreign countries the manufacturer who has had no experience in packing to meet foreign con- ditions should consult either the Department of Commerce, the Pan-American Union, or, if he is a New York manufac- turer, he should consult the consul of the country to which he is shipping the goods. Reliable information may be ob- tained from these source^ and it may save the shipper a great deal of trouble. ^ In packing for foreign shipments the manufacturer must take these additional matters into consideration: (a) weights and dimensions of cases or packages should be reduced as much as poseuble in order to cut freight costs: (b) cases siiould be small and light in order that they may be easily handled for interior transportation ; (c) packages should con- PACmNG FOR EXPORT «»3 tain only one class of goods if possible as different classes of goods are subject to different rates of duty in certain foreign countries; (d) advertising matter should not be included with goods in cases as duties are imposed on such matter which the buyer may not desire to pay unless he has requested it from the shipper; (e) in countries where duty is imposed on gross weight the manufacturer should make cases as light as possible; (f) in countries where some goods are subject to duty cm gross weight and some on net weight goods subject to the same kind of duty should be packed separately, and not mixed : (g) in other countries, however, mixed packing is al- lowed as long as merchandise has been properly declared. Effect of Weight on Customs Duties In some European countries the dutiable weight of the imported merchandise is determined by the rate of duty. Merchandise subject to a rate of duty above a certain amount is dutiable on actual or l^^l net weight, while merchandise subject to a lower rate is dutiable on gross weight. In Latin- American countries, however, the basis for duty is generally indicated in the tariff of each item. It is important to note that actual net weight means the weight of the merchandise alone, without packing; l^;al weight is understood to mean the gross weight less a certain percentage for tare, which dif- fers in accordance with the container, and is fixed by a sched- ule annexed to the tariff. In some countries the weight of the immediate containers is sometimes included in the dutiable weight of the article. Articles of commercial value used as containers may be dutiable separately in some countries. French regulations provide that articles imported as containers of merchandise dutiable on gross weight are dutiable separately only if the rate applicable to them exceeds by more tban 10 per cent the rate i^plicable to the contents. Duty may be reduced to a minimum if the manufacturer en- deavors to keep the weight of the packing as low as possible not only for goods subject to duty on legal net weight but also on goods subject to duty on gross weight. It has been suggested that a saving on duty may be ef- fected by shipping the inner containers separately hem the m EXPORTING TO THE WORLD merchandise for which they are intended. In some countries the weight of the goods akme is nsed as a basis lor duty while the inner containers shipped separately may be ad- mitted at a lower duty. Regnkakmi m ComUnes Thai May AfFect Packing RcgttlaticMis in different countries affecting packing are constantly changing and the wise manufacturer will make it his duty to apply for the latest information on the subject from the available sources that have already been mentioned in this chapter. As a basis for determining the actual re- quirements» however, the following information from the prin- ce countries will prove of value to those who are making iore^n shipments: Argentine— Most articles listed in the tariff dutiable on legal weight. Shipment of merchandise of different classes in one case should be avoided as customs authorities may apply duty of highest-taxed article in shipment to entire shipment Bolivia— Some articles are dutiable on net weight, some on gross weight, and some on weight of merchandise together with immediate packing. As long as mixed packing is not intended to defraud customs there is no penalty for such packing. Brasil—Duty on gioss we^ht, or on legal net weight or actaal net wdght may be imposed on articles dutiable by weight Gross weight means weight of goods with packing, except rough wooden containers. Legal net weight means gross weight less tare allowances. Actual net weight means weight of goods without any packing. Duty on actual net weight is imposed on goods dutiable on 1^ net we^t and actual net weight if imported in same package. Packages containing only merchandise dutiable on net weight but with different tare allowances are subject to same rule. Weight of packing is distributed proportionately when goods subject to different duties, but dutiable on gross weight; are imported on same package. Chile— Merchandise subject to duty by weight may be duti- able on net weight, gross weight, weight including packing, or weight including containers. The customs tariff should be consulted for further information. Cok»nbia-— Duty levied oo gross weight, and mefthandlse PACmNG FOR EXPORT 225 subject to different rates of duty may be packed in same con- tainer provided gross and net weight of each kind of mer- chandise is indicated. Costa Rica— Practically same regulations as Colombia. Cuba— Articles dutiable on gross weight, actual net weight or legal weight. Ecuador — Merchandise dutiable either on gross or net weight Only requirement in packing in same container mer- chandise subject to different rates is that shipper state in consular invoice net weight of each kind of merchandise as well as gross weight of entire package. Guatemala — Duty on merchandise may be levied on net weight, on weight including packing, except outer containers, or on gross weight. Where goods dutiable on weight in- cluding packing, imported loose in outer container, weight of latter is not included in dutiable weight When goods duti- able on weight including packing are imported in same re- ceptacle with goods dutiable on gross weight, duty on latter merchandise levied on weight including packing with addi- tion of one fourth thereof, to compensate for outer container which is not included in weighing merchandise. Merchandise subject to different rates of duty in same receptacle subject to fine. Honduras — Merchandise subject to duty is dutiable on gross weight. Mexico— Duty on merchandise dutiable by weight is levied on net, legal, or gross weight. No penalty imposed for mixed packing if merchandise is declared properly. This data is taken from provisions existing in normal times in Mexico. It is subject to change. Nicaragua — ^Duties levied on gross weight. Packing of merchandise in one container limited to 10 different kinds. Panama — Imports dutiable ad valorem and not on weight. Paraguay — Argentine rules apply to Paraguay. Peru — Where articles are dutiable by weight, basis for levying duty may be net weight, gross weight, or l^;al weight. When goods dutiable on gross weight are imported in same container with goods dutiable on different basis or subject to different rates of duty, or with samples without value, 25 per cent is to be added to weight of such merchandise weighed m EXPORTING TO THE WORLD with its immediate packing and its share of the straw, atlftV- ings, or similar packing material. Salvrndor-^Dtity is levied on gross weight No objection to mixed packing as long as merchandise is properly declared. Uruguay — Some articles dutiable on gross weight, some on legal net weight and in some cases weight of inner receptacle is included in dutiable weight No penalty for mixed pack- ing. Venezuela — Duty levied on gross weight. Rate of highest taxed article is applied to entire shipment when articles sub- ject to different rates of duty are imported in same packing. EUBOiPB Owing to unsettled conditions in Europe only those coun- tries which maintained their commercial relations with other nations during the war are indicated here. There have probably been many recent changes and the information given bek>w is given as a basis merely. Belgium — Goods dutiable either on actual net weight, or a tare allowance is made. Denmark— Duties levied on net weight which includes weight of immediate receptadet in which goods are sold in letatl trade as well as wrappers of paper or cloth. France — Articles subject to rate of less than 10 francs per 100 kilos (87.6 cents per 100 pounds) are, dutiable on gross weight; articles subject to higher rates are dutiable either on actual or l^;al net weight Italy— Articles subject to rate not exceeding 80 lire per 100 kilos ($1.75 per 100 pounds) dutiable on gross weight; articles subject to higher rates of duty are dutiable either on actual or Itgsii net weight Netheriands— Duty levied — How bills of lading AiB Mia* OUT— Shipowner's liability to the shipper— Con- SULAB INVWCES-SpEOAL KECOT-mONS IN VAIHOUS COUNTRIES. The manufacturer whose factory is situated at some inland point experiences more difficulty in shipping his goods to thk foreign customer than the manufacturer with his plant at the port of embarkation. The former requires an agent at the port to attend to the numerous shipping details, while the latter may personally see that his merchandise is properly and safely loaded into the ship. Let us trace the shipment of a manufacturer from an m- terior point to its destination. How may a manufacturer provide for the shipment of his goods to the port of embarla- tion, and what is the process to follow so that they may be safely placed on board the ship for transportation to some foreign port or, perhaps, to some inland point in a foreign country? . . He may choose one of two ways. One method is to ship the goods on a through export bill of lading, and the other is to ship the goods on a local railroad bill of lading in care of a for- warding agent or a steamship company, or the manufacturer s own agent. When shipping goods on a through export bill ot lading the railroad company instructs its foreign freight agent at the port to engage ocean freight space on the steamer. The foreign freight agent is supposed to attend to all the detaiU in connection with the placing of the goods on board. The more important loads have foreign freight agents at the principal ports whose functimis are' to handle these matters. In shipping goods on a local railroad bill of lading, how- ever, the goods are consigned to some specific person, such as the foreign freight forwarder, a shipping company or the 229 2S0 li.Al'UKTING TO THE WORLD manufacturer's own representative. It is the duty of the consignee to engage freight space on the steamer and to ar- tange all other details in connection with the placing of the merchandise on board the steamer. The railroad's responsi- bility, moreover, ceases with the delivery of the goods at a stated place at the port It is customary to send an Arrival Notice** to the parson who is to receive the shipment so that he may have ample time to arrange all details. There Should be no Delay tn SkipmenU It should be remembered that a steamer usually calls at several ports along its route, and that goods are loaded into the hold of the vessel in the order in which they are to be unloaded at foreign ports. For instance, a steamer makin:; its first stop at Havana, Cuba, to discharge freight will load the merchandise destined for that port on the last day la which freight is received so that it may be at the top of the heap. When the steamer arrives in Havana the goods are imloaded without the necessity of "digging" into the hold after them. Again, if Buenos Aires is the last port of call the freight destined for that city will be found at the bottom of the hold. It would be necessary, therefore, for merchandise intended for Buenos Aires to be sent to the loading port on the date required by the steamship company which may be several days before the date of departure. Sometimes freight lor the first port of call may be received on the day the steamer is scheduled to leave. The railroads will give full instructions regarding shipments for foreign destination. Manufacturers, especially those who are situated at inland points, can obtain all the necessary in* fcnrmation in ccmaection with foreign shipments at the rail- road offices* Routine Involved in Shipment If the manufacturer is to rely on the foreign freight for- warder whose functions will be discussed later he need not bother about details in connection with his foreign shipment e ji S o e § I C8 a ? O! SI ^\ Oi fii 01! .§ 0- 0 IS (A I q: I VC i ft? I HOW SHIPMENTS ARE MADE 231 at the port of embarkation. All that he is required to do in this case is to consign the goods to the foreign freight for- warder with the necessary instructions and the latter will do the rest. If, on the other hand, the manufacturer is to take the entire responsibiii^— -atich as engaging freight space, preparing the shipping documents, etc.,— -there is a certain routine that must be followed. It is something like this : Inquiry about rates among the steamship companies operat- ing lines to the ports for which shipments are intended must be made first of alL When a satisfactory rate has been obtained freight space must then be engaged. The steamship companies have their own individual rules regarding the booking of freight space. Information must be obtained from them. A Shipping Permit which instructs the receiving clerk at the steamship company's dock to accept freight of the shipper on a stated date is delivered to the manufacturer or agent when the freight space has been obtained. The Shipping Permit reads something like this: To the Receiving Qerk. S.S- "Imperial" PAN-AMERICAN STEAMSHIP CO. WHARF Pier North River RECEIVED FROIM Smith Exporting Company Twelve (12) cases Typewriters To be delivered September 18-26 It is to be understood that this engagement is on the con- dition that delivery shall be made promptly at the time called for in this permit or space will not be reserved, and the steamer and its agents shall be absolved from any and all liability arising out of the issuance of or under this permit, including any liability that may arise on account of the steamer's proceeding to sea without the goods. PAN-AMERICAN STEAMSHIP COMPANY Per ProForma New York September 16, 1919. A clause stating that all risk of loss or damage while goods are on the wharf is to be incurred by the shipper, etc., is written into the usual Shipping Permit 232 EXPORTING TO THE WORLD Upon presentation of the Shippings Permit at the dock the drayman is given a Dock Receipt signed by the receiving clerk which serves as an acknowledgement of the receipt of the goods for shipment by the steamer. The Dock Receipt ccmtains the weights and measures of the goods received. It is customary for the shipper to supply his own receipt forms when several deliveries are to be made to the steamer and against one Shipping Permit. When all the goods have been delivered at the pier the shipper may present these receipta which have been signed by the receiving clerk and obtain possession of the Dock Receipt which covers the details of each delivery. Having an acknowledgement in the form of a Dock Receipt from tlie receiving clerk tliat the goods have been delivered the shipper is now prepared to go through the formality of clearing the shipment through the custom house at the port. This must be done before the steamship company issues its formal bill of lading. Clearance involves the preparation of a Shipper's Export Declaration in which the following informa- tion is written: Name of steamer ; destination, marks and numbers of pack- ages; the kind of goods contained in each; value, etc. The description of the goods must be correct and if the shipper is imable to supply this specific information he should consult the official schedule of classification of goods which may be obtained from the Bureau of Foreign and Domestic Com- merce. The information given in the declaration muj$t be ab- solutely correct as it is from these statistics that the govern- ments of the world compile their reports on commerce. The Shipper's Export Declaration must now be attested by either the manufacturer or some agent upon whom formal authority has been bestowed for this detaiL Upon presentation of the certified Shipper's Export Declara- tion, the Dock Receipt, or other necessary papers including the bill of lading, at the steamship company's office the latter will be duly signed and turned over to the shipper. ■ Principles of Steamship Bin of Lading A bill of lading is a receipt for goods as well as a contract « PAN-ASIAN STEAMSHIP COMPANY 44 Whitehall New York KTWEEN NEW YORK AND FAR EASTERN \ PORTS SHimmS MARKS A NUIMNtm 44809 Kobe •#1/20 tiianty (20) Caa«8 faoe Export License #56908 I Export Declaration . #6874863 Rotlfy iiltlaate oozisignee Reizo Matsuoka^ Kobe 9 Japan 90 MO P9r 40e. ft.. if 4t .(g). 3>er ton Kobe in appArent food ord«r and eondiUon from. r to be transported by the good steamship.^. .Graaiaxe : t(X 3£il from the port of NEW YORK and bound for FAM JBAS7C}AM POBTB via Panama Canal. Suer. Canal or Cape of Good Hci]>e» or otherwise 'with liberty to substitute another steamer* or stcanaiers, or to transship the goods btfort or aflCT the coauneneement of the 'vojrave by any other tteadMr* or steamirib and also with liberty to drydock with or without cargo on board, to proceed to and stay at any porta or places whatsoever, althouRb in a Contrary direction to, or cut of the roiitc to or beypnd the port of discbclrge, once or oftener, in any order, backwards, or forwards, for load- ing or discharging cargo, coal and passengers, or for Any purpose whatsoever, i nd all such ports; places and sailings shall be deemed 'to be included within the intended voyage (this li Ml t9 bt «QMidu«4 fMrlsUd Iqp aay vordi la thii oootSMl. whettM r vrittcn qr pcialidl* .being marked and numbered as per margin, shipper's weight (quality^ quantity* eontent marks, gause, weight and value unknown), and to be delivered subject to the exceptions aud conditions hereinafter mentioned in iik« apparent pood order and condition from ahip'l dtck (whert carrj^^^t^onsibility sbaU cease) subject to ship's engagements not hereby disclosed ^^^hrough altering the voyage or mvolvtu'g & deviation therefrom* at the port of - (or as nexir thereto as she may safely get) unto --jor to h«a or their ***'gTni Frtisht for the Mid Cdodi to he paid by the shippers in X^iew York, ou delivery of Bills of Lading, in caijih without deducUoo. That the steamer shall have hbesty to sail wilk Or without pilots, and to deviate for tac purpose of saving life or jproperty. that the carrier shall have liberty to convey goode in erait and/or iightert to aixd from the steamer at flM liak of the owners of the goods; to transship the gooda to their d^ination by any other •tcamer or •teamen aa otUu aa the ahip* That the carrier shull not be liable for loss or damage occasioned by perils of the sea or other wat^i^s aud dangers of navigation or whatsoever kind, by collision, ftrandingt jettison or wreck ; or for loss or damage due to or caused by any act, default or omission of tiie Administration, either of the Suez Canal or of the Panama Canal, or from any inters ruption of trallie through the Sues Canal or through the Panama Canal, by fire from any cause or wheresoever occurring on board in craft or on shore; by barratry of the master or crew ; by enemies, pirates, robbers or thieves, by land or sea ; by theft by any person on booard, in craft or on tsbore, whether in the employ of the shipowner or not ; by err eet or restraint of princes, rulers or people; by hostilities, by riots, strikes, or stoppaKe of labor or epidemics; by explosioa ; by bursting of boilcra, or by steam, however arising; by breaks down of shafting or nwchiocry ; by defect in any part of the hull, builcrs. engines, machinery or appurtenances of the vessel ; by unseawortbiucss of the steamer* whether existing at time of shipment or at the beginning of the voyage* provided the 9wner8 have -exercised due diligence to make the steamer seaworthy ; by heating, frost, decay, evap<»ation, smell or t^t from or eontact with other goods; putr«£Mtioa* rust, sweat,* Wdn or spray. have her properly manned, equipped and supplied, it ta hereby agreed that in case of danger, damage or disaster, resulting from acoi^ denta or faults or errors in navigation* or in the management of the steamer, oi from any defect in the steamer, her machinery or appurtenances, or from unseaworthine^^s, whether tzisting at the time of shipment or at the beginning of the voyage (provided the defect or the unsea^^rorthineas was not discoverable by the exercise of due diUgcnce) . the shippers' con- signees or owners of ihe cargo shall, neverthelcBs, pay salvage, and any special dharges incurred it wepect of the cargo, ard shall contribute with the shipowner in General Average to the payment of any uacrihces, looses or expenses of a General Average nature ihat may be made or incurred for the common benetit, or to relieve the adventure from any common peril, all with tlic sioue lorce and etfcct, and to the same extent* as if such-d&ng4^ diwaga ar dlMlMr had aol icnlted from, or h&m oecaeiOBed Ivt aceidente or IhutU or errors in navigation, or in the uianagcmcnt of the vessel, or any de.fect or unieaworthines&j IT IS ALSO MUTUALLY AGREED that this shipment is subject to all. terms and provisions of, and all the exemptions trom liability contained in the Act of Congress ol the United States, approved on tte 13th day of February, 1893 (aud entitled, An Act Relating to Navigation of Vessels, etc ), aad nothing in this Bill of Lading shall operate to limit at deprive mt Shipowner or carrier of any Statutory protection or Umitation of liability to „t„^.- i. ^1 1 *u J ^1 — entitled. which he would, in the abience ol the conditions and eaceptumi I.-IT IS MUTUALLY AGREED that the value of the goods receipted any part a had ad valorem freight paid thereon. ah^m dog ^"^■Sief doca not eju;eed 4«0v per frcigiit ton* or in proportion for any part of a tedMialB vatat he axpneely Mated ALSO, that the steamer, lighter or carrier shall not be liable for Articles in iicclion U6L of the Kevised Statutes of the United States, unless written Uie true character and value tliereiAf is givea at tiie time of lading and ia tbt Bik oC • ^ S^AliiO, that the shippers shall be liable for any loee or damage to cargo, h;};hter or wharf, caused by inUammable, explosive, or dangerous goods. Without tuil disclosure oi their naiurc, wnetbcr such shipper be Principal or Agei and such goods oiiay Lc thrown over^ard or destroyed at any time without comp Uoiu £xtra charges, if any, fur discharging. iisiUerage or other erpeneee oa *t)AM. dadftred or ooBsideMd oa enah hv ^Mi ov mihtanf by shippara aod/or eoniigneei. 4.— ALSO, that tiie carrier shall have a Hen on the goods for all freights, primages and charges, and also for all fines or damages which the steamer, lightjer or cargo may incur ur kuUer by reason of the incorrect or insulBclent marking, ni herine or addressing of paekagoK or desoription of U»eir contenta, Biile of ■Mitbe flsade out in aecordaaee *with the preseriptiona Mid regnlatloiw of Port, toms or Consular authorities. Consular, Board of Health or other certificates reqi to accompany the goods are to be procured by shippers, and any detention, charg^ or penalties occurring to steamer or cargo, owing to the want of eoeh ecrt^eat are to be boraa hy tht ahippaih aad/or c ontlgn aee. and the cargo to ba lehjeet tol Ilea therefor. •.p-ALSO* that ia caM the ahlp ahall be prdveated fay quaraaUaa from the goo ds at the asuaLpl>M J?' discharge or from rea d earner may^iscFarge the goodslhto any Depot or LacarelUH either or at any previooB or subsequent port at which the ship callai and flnch disci iball be deemed a liaal deiiVeiy aadar thia eontract^ and all lha •arred on the goods ahall be a Ilea thoaaa. tr'AUBO, thM fn OMO «ii war* boetlllMca latarrections* eivU ooaMBOtlon* tlrfili or lockouts, disturbances, blockade or Interdict of the port of discharge, warlike 0t naval operations or demonstrations, whether at or near the port of discharge elaewbere in the courae of the voyage, or of ice or closure by Im* or of the happeii* lag of any other matter of event, wheUter of like nature to thoae above mention^ or otherwlee» and whether existing or anticipated, before eommcncement of or during the voyage, which in the judgment of the Master is likely to result in damage to or Icol of the vessel or give rise to xUk of captures ceiture or detention of veseel aod/or MBMb or of any part tt tha aaigo^ or whkh la hie ladlB— t aay mOn It aaaafe ca iaprndent for any reason to proceed on or continue the voyage, or enter or dia- charge cargo at the port of discharge, or which in his Judwnent is likelv to give rice to delay or ditJiculty in reaching, discharging at or leaving the port of discharge, the Maitar ihaM be at iibcriy, in his discretion* to change ta aad proceed b>- any roolc dhreet or tedircet or to devitae or to proceed or rdora to or etop and discharge the cargo, or any part,> thereof, at such other port or ports as he may consider safe or advisable, under the circumstances* and thereupon when so discharged the eazgo ti^^ be at the risk and expense of the shippers and/or reoeivera thereof, and the steev Owaerc*. Agents andMaster chali ba fiaed aad dlwbiirgcd from aay taitbtr it hMTCOI* T.—ALSO, that the ftoods are to be received by the "^weiamf Imnedsstely tas vessel ia ready to discharge, and continuously at ail such hours as the Custom House or Port Authorities may give permission for the ship to work, or if necessary, to discharge into lighters at tbe risk and expense of the Consignee. And it ia expressly understood that the articled named in this 13111 of Lading sluUl be at the risk of the Owners, Shipper, or. Consignee thereof as soon as delivered from the tackle aad/or eeck of such steamer at her port of destination, aud they shall be received by the Consignee, package, by package as so delivered, end if not taken away the same day hy him they may (at the option of the Vessel's Agent) be s^t to store or warehouses er permitted to lie where landed at the expense and risk of the aforesaid Owner, Shipper or Consignee, and ahall be subject to a lien for wharfhge, rent of dock* wharf dr atore or any other expense that njay be incurred in respect thereof. If on' the arrival of the steamer at the port of delivery any of the bales or packages shipped under the Bill Ox Lading cannot be identihed by reason of ineufhciency of marks, obliteration of marius, or no marks, then in any such> case, the Ueceiverf shall take in full discharge* accord and aatisfaction, any bales or packages which may be on board the ateamer and be tendered there by the Owners or their Agtnts, notwithstand- ing that such bales or packages do not bear the marks and description izidicated "In the margin thereof. The Collector of the Port is hereby authorized to gw mt « ceneftnl order for discharging immediately after the entry of the ship. ^ * . 8*---ALS0, that Ui eaae any part of the within goods cannot be found durilig Ship s stay at port of destination, they are, when found, to be sent back at the Mer- ehant's risk and Ship's exbenhe The Ship shall not be liable for Incorrect delivery onless such packages ahaU have been distinctly and permanently marked by the Shin- tpee befo^ shipment with the name of the port of destination. Goods overcarried to e returned to Consignee at Ship's expense, but free from Uability for any JoMi da> reeiaUF, tSMaBtor cr Agent oi PREPAID ★ In accepting this Dill of Lading, the shipper, owner and consignee of the go^ and the bolder of tho BIB lliiSfn* mctma 4^/, Kii %^^a v n ^. . . '^^SSI^:!ii!^^''^:^^JS*^^ « were aU siiSd by sudi dCper. hlS^ ^ stlpuJationf. ezeeptioBS and - saia aup hftth afflnned tojlMc iMIto of Ran-Asian Steamship Cbmpany Agents for Masters DaUd In New York, this ...^ of i^fll^?".?.^*... . ....... i$..19 ' hr « la behalf of any government, whether prior to or subsequent fb » •s opened at^/a r wlln any orders or dbaetlcns as to employment, departure, arrival, routes^ ports of call, stoppages. The ship Shan act be re^onslble for •The ship shall have Bberty to _ subject whatsoever given by any GovemiAt. or any department thereof, or any person acting' or purporting 'to act* wlt^ thVauthMity'of "a^^ thereof, or by any committee or persons Kying under the terms of a war risk insurance (if any) the right to give such orders or directions and. if S2 ^^tl.I?2!l^':f^l!•;'«^^!52'*"ft Sr?SlL*l^»-"* ""At "SSu?^ • de?iatlon,*or ^ defauH. and shan not giv SSi. nr *iTr?fyt^.^*fr;gr,yi":^i?L'*--' ^^ * ^^"^ *»»*J?«Li?*** notwithstanding anything to the contrary contained herein, the ship SmS? ^y..j!'™y-*^»!?*-ui,»'^^' ®I «W .W>>y? y*d may discharge the whole or part of the cargo at where ship s responsibility shall cease, or taagr tma s bl p at any ilaot tf the vcfnos tta whde ar gaft cf tha saiaa lato aar athsr veesel Ibrcarrt or to any other port or place whatsoever,** " ""^ ▼•ww wr I? S*^ ft? ■i'** ^ Uber^to proceed via any route to deallaatlon. and to deviali fkam ar chaaga tha advertised, ar I ^ yTrimTi y*rif fi Il7^ hi Kit er la Pii tola eg iwhi el «vpwtb iMt iT iiriir7,.T iT^ J JlL^Lt ^ . Ku^nt nuijitions, or to any other Lent, or of any department Reason of aad in compliance to any Uability on the In pursuance of advices, |?ort or place whatsoever* tha poci of desUnatloa led roote at any time or rev Si the PRO FORMA Sti:."T-h-p r.ill of Lading. I ron, three to eleven copies are required under different circumstances. Three sipned copies constitute a nepotiahle "full set." Should be inr Tl*i> Uill oi lading has been drawn "to order" with the "notify" clause. It is endor^d in blank by the shippers. When a Bill of Lading is drawn directly in the name ■ ou back by shipper. There are many forms of Ocean Bill of Lading. )rcign consignee no endorsement by shippers is necessary. HOW SHIPMENTS ARE MADE to carry them. It is negotiable. When drawn to a shipper's own order or to a consignee it conveys ownership in the goods it represents. Hence, it requires the endorsement of a person in authority. The signature of a clerk is not sufficient. Bills of Lading are furnished by the steamship companies without charge usually. They are made out by the shippers, rilie number of copies that the shipper is required to prepare depends on the number he needs for his own purposes, and the number Xhe steamship company and consular office may require. Not all steamship bills of lading furnished by the shipper are negotiable, however. Only the signed copies, usually two or three in number, are negotiable and these constitute what is called a "full set." Banks through which the customary documents are to pass generally require a full set of steam- ship bills of lading. Unless the bank has all these documents in its possession it has not the necessary title to the goods involved. A single bill of lading — negotiable — not in the pos- session of the bank eliminates the latter's security in the goods. The non-negotiable copies of the bill of lading may be used for the manufacturer's files or for the customer abroad. The steamship company will require at least one copy. The con- sular offices must be supplied with at least one copy as well. When Title to Goods Is Transferred Unless the consignee has paid cash in advance, or has furnished security of some kind to justify the transfer of an open account the bill of lading will not be made out di- rectly to the foreign customer. No experienced exporter is willing to give an importer title to the goods unless the latter has either made a settlement before the goods are shipped or funiished security of some kind to justify the transfer of title. When the shipper desires to ship the goods but retain title he makes the bill of lading out "to order." Not until the shipper endorses the bill of lading drawn after this fashion does title pass from one person to the other. Neither can any one obtain possession of these goods unless the bill of lading is properly endorsed by the shipper. tU EXPORTING TO THE WORLD It is permissible to insert a "Notify" clause on the margin of the bill of lading- authorizing the steamship agents to notify the consignee of the arrival of the goods at the port of desti- nation. The "Notify" clause simply reads: "Notify Smith and Co." or who ever happens to be the consignee. Title, however, is not transferred until the consignee is able to pro- duce a properly endorsed bill of lading which he may have obtained from the bank after a satisfactory disposal of the draft has been made. Or, he may have obtained a properly endorsed bill from the shipper himself. If the bill of lading is drawn to the order of the shipper then the latter must endorse it before title to the goods can be transferred. If the bill is drawn to the order of the con- signee the latter may obtain possession of the goods upon endorsing it The shipper's endorsement in this case is not necessary. The formality of endorsement is necessary in the "full set" of bUls of lading. Haw BUls of Lading May Be Endorsed Bills of lading may be endorsed either "specially" or "gen- erally." When endorsed "generally" the person in possession of the document is entitled to the goods. If the person claim- ing the goods is onable to produce a properly drawn bill of lading he may furnish a bond to the steamship company to protect it against any claims that might arise through the appearance of the rightful owner. It is not very often that occurrences like this are recorded, but in order to avoid any such situations the shipper should be very careful about hU bills of lading. He should see that they arc properly endorsed and directed to the proper persons. Hozv Bills of Lading Are Made Out There arc no uniform bills of lading. They vary in size, shape and color. The clauses contained therein are generally alike although in some instances there appear slight modifica- tions in order to comply with conditions or customs ia certain countries. Some of these clauses protect th^ steamship com- liODBL OF INVOICE WHICH MUST fiS FILED WITH GENERAL CONSULAiTE OF CHILE IN UNITED STATES 4 No CoNSULADo General de Chile en Los Estados Unioos. ^anttm de la$ mertadertoB dapadiadoM por THE REMIM OKVOICB OW nmtCHAMDISS SmPffSD BY) en Nueva York abordo del vapor (IN NBW YDIUC ABOARD TH8 8TBAMBR) jNMilo de„» .VALPARAISO. CHILE . iOBMBRAL CONSULATB OF CUILB IN TUB ONITBD STATBS) NtMM Yoi*, EL as PE ABBH OF HIP. CABTBinfiE COMPANY^ INC. xon destino al (DESTINBD POR TUB FORT OF) 8ANTIA60 CHILE ie^ fvdor total de la mercaderia a coim&uuAon de fit 8TEVFWS0W & CO (TO THB CONSIGNMBNT OF) pwcmntade. OK>B ACGOIINT Of) Xim 8TFVFN«SnN h CO CVOTAL VAI^DB OF THB MBRCHAND] joio oiMticaiio (AMBUCAN OOUI NUMBSOS (liUHbMi) VALPARAISO BULTOS CtASB 00NT8NIDO 1 PESO TOTAL EM KILOS 1 (Total ^veight in Kilograms) VALOR TOTAL DC OAOA (FMfa«W) I (CiMt) NBTO H BRim> 1 ^INKb^^^ II ^^9hp00B) ITEM DE MERCADERIA (Total valae ol mc3k UmM #100/1(J. 6 CAJAS CAJAS SUMA (TOTAL) CAJAS CARTUCHOS CARGADOS PARA REVOLVCRES* 10000.- CALIBRE 52. 10000.- CALIBRE 38* CARTUCHOS CAR6AD0S PARA ESCOPETAS. 8000.- 16 GAUGE. 8000.- 12 GAUGE. ARUMS OE FUEGO. 20 RIFLES CALIBRE 22. 20 E8C0PETA8 12 GAUGE. 223.45 739.20 241.26 820.78 THE IemiNGTON N METAILIC CARTRIDGE COMPAMY IH SOMA (TOTAL) 206.78 264.84 2 u I: s < fa O u < > s OB D as s i Consular Invoice, Chilian form. All shipments to Chile must be accompanied by Consular Invoice. HOW SHIPMENTS ARE MADE pany against claims on the order and condition in which goods were shipped. Therefore, the clause reading "Shipped in good order and condition" applies only to the external con- dition of the cases or packages. Steamship companies are not presumed to know the condition of the goods within their cases, according to court decisions the world over. The clause "quality, quantity, gauge, contents, weight and value unknown" is aimed to protect the steamship company against claims involved in the descriptions cited. However, the steamship company may be held responsible for damage to goods when such damage is not covered in the bill of lading clauses. For self protection, therefore, it is very care- ful in the matter of receiving goods in damaged case s or packages. When such packages have been received a nota- tion is made on the dock receipt as well as on the bill of lading. When this condition is reported on the bill of lading it becomes known as a "foul" bill. Bankers frown on "foul" bills because they are always susceptible to claims at the other end. Shippers should be very careful against permitting damaged packages to be sent Instructions should be left with the receiving clerks to advise them whenever broken cases arrive at the dock so that they may be replaced and a "clean" bill of lading obtained. Sometimes, however, the steamship company may be induced to issue a *'clean" bill even though it has received a number of cases or packages in a damaged condition. The steamship company in this case win require a "letter of indemnity" from the shipper, however, which shall protect the former against losses arising from claims at the port of destination. If these claims arise the steamship com- pany will settle and later recover from the shipper. Letters of indemnity are attached to the steamship company's biU of lading. The Shipowner's Liability to the Shipper The shipowner must see that the ship is seaworthy at the beginning of the voyage. It must be free from defects of any kind. If an accident occurs on the high seas and it is due to a defect that existed before the steamer left port the ship- owner will be liable for all damage to merchandise. If, how- 23G EXPORTING TO THE WORLD ever, an accident occurs after the ship leaves port, and was not due to some defect that existed before the ship left port, the shipowner is free from liability. Suse of Packages Required in Shipment Some steamship companies issue Parcel Receipts to cover packages of a limited size and of small value. These command a very small freight rate. The feature of these Parcel Re- ceipts lies m the opportunity that the consignee has of ex- amining and showing samples of goods shipped by the same vessel on regular bills of lading. Consignees are often able to sell their stock from the samples while the cargo is still being unloaded. Parcels having a small value may also be shipped under a Parcel Receipt although restrictions as to size and value are made by the steamship companies. Packages measuring more than 3 to 5 feet will rarely be accepted. Neither shall they be valued at more than $50. Parcel Re- ceipts, moreover, do not cover the steamship company with as much responsibility as the bill of lading. Consular Invoice in Foreign Trade A consular invoice, r^rded by many manufacturers and exporters as a nuisance, is a document in which the details of an invoice must be accurately stated, and presented and sworn to by the shipper or his representative in the consulate of the cDimtry to which the goods are to be sent. All the inq)ortant foreign countries maintain consulates in the principal Ameri- can ports. Some consulates require two copies, others five or six or eight. It depends on the regulations of each in- dividual country. Consular invoices may be obtained at the consular offices for a nominal price. Each country has its own regulations in connection with the charges made for certifying consular documents. Consular invoices arc re- quired for large shipments only and not for parcel post pack- ages, excepting in the case of one or two Latin American countries. The lack of uniformity vat consular regulations affecting 236 EXPORTING TO THE WORLD ever, an accident occurs after the ship leaves port, and was not due to some defect that existed before the ship left port, the shipowner is free from liability. StMe of Packages Required in Shipment Some steamship companies issue Parcel Receipts to cover packages of a limited size and of small value. These command a very small freight rate. The feature of these Parcel Re- ceipts lies in the opportunity that the consignee has of ex- amining- and showing- samples of goods shipped by the same vessel on regular bills of lading. Consignees are often able to sell their stock from the samples while the cargo is still being unloaded. Parcels having a small value may also be shipped under a Parcel Receipt although restrictions as to size and value are made by the steamship companies. Packages measuring more than 3 to 5 feet will rarely be accepted. Neither shall they be valued at more than $50. Parcel Re- ceipts, moreover, do not cover the steamship company with as much responsibility as the bill of lading. * Consular Invoice itt Foreign Trade A consular invoice, r^rded by many manufacturers and exporters as a nuisance, is a document in which the details of an invoice must be accurately stated, and presented and sworn to by the shipper or his representative in the consulate of the country to which the goods are to be sent All the in^rtant foreign countries maintain consulates in the principal Ameri- can ports. Some consulates require two copies, others five or six or eight. It depends on the regulations of each in- dividual country. Consular invoices may be obtained at the consular offices for a nominal price. Each country has its own r^^lations in connection with the charges made for certifying consular documents. Consular invoices are re- quired for large shipments only and not for parcel post pack- ages, excepting in the case of one or two Latin American countries. The lack of uniformity in^ consular regulatkms affecting 9-uasM Mkmu RepuUica del Ecuador Factan PiMnAr a. U m.«.»A^ q... po, A LOS .Sr ES THE 6E0 L SQUIER MF6 COMPANY A. NUEVA YORK ClUDAD 01 « L Sr. g VifiNQLD ..del puerto de GUAYAQUIL Iv^ M VAPOR " ADVANCE ^^yj^^^u ^^^^ 9 ■iwi su Liapitan procedente de New York, con destino a GUAYAQUIL ECUADOR cuyo valor es de $ 49? >35 , equivalentes a 5y. 98i^«50 ^ gu^re igual a $0.50. NUIUSOS BULTOS tUSE CONTENIOO Peso Bruto wKUograBK Peso Neto •8 KiiQirUMS VALOR « (Mint B V 1/2-1 1/12 \ CAJAS MAQUINAS PARA U INOUSTRIA 710 52U^ 25 GUAYAQUIL TOTAL it CAJAS 710 524 \ 25 N^Yi^20 DE MAYO DE iQi 9 QinfrAAcrito Contul Gonfind do 1a RopuMira del F-^ii**!**** certifica la factom pncedente da — L JLJ — Boitos con el peso J a ( 7iP ) — Kilaawflnofc pratawta J« aa S ai< CO A6E NTES MAY 2 2 1919 - Consular Xnvoicc, Ecuaderian form. While Consular invoices are required for nearly Ul Latin- American countries there is a distinction the method of drawing ui> Consular Invoices as an examination ol the Chilian and Ecuaderian forms will indicate. LEY DE ADUAXA AsT. 67. — Cuando los Administradores de Aduanas observaren <^ue el valor lal de tes mercaderias entuneradas en la factura consular es evidentemeBte ina>'or que el declarado en ella, pondriui este hecho inmediatamente en conoci- miento del Jurado de Aduanas, para que este, plenamente comprobado el hecho, y ccn audicncia del interesado imponga como pcna el quintuplo de la cantidiad que, per efecto de la falsa declaracion, se pretendio defraudar per dtfcchos de certificadon^ £1 valor que se ddie dedarar es el de la mercad^ia CB d faigar deorigm. Los Consoles qne, al certificar ana factura encontraren notable diferencia entre el 'valor respective y el declarado, liaran prcsente tal circunstancia al cmbarcador; y si este insistiere en el despaclio, certificaran la factura, y, por el correo inmediato prevendran de lo ocurrido al Administrador de la Aduana correspoodiente al puerto hacia el cna1-va dirigido el cargamento "Ea caso de litigio entre el vendedor y el importador aquel no podra demandar a este sino por el valor declarado en la factura consular. Art. 71. — Si al recibir el importador la factura consular encontrare algun error en las dcclaraciones o pesos que puedan ocasionarle pcnas podra evitarlas p iewtan do el Gobeemador de la Frovinda, dentro de los primeros sds dSas habilcs de haber Uegado el cargamento, una solicitud por triplicado indicando tales crrores y pidiendo que aotorice el reconodmiento previo de los bultos que nccesitcn este requisito. El Gobemador, hara dejar copia de ella, certificada por su secretario. en un libro que para el efecto se llevara en la Gobernacion y decretara al pie de dicha soiicitiid que se proceda al reconodmiento de las mercaderias, ordenando que wm ejeoqdar se remita al Ministerio de Hacienda, otro al Administrador de Aduana y que el tercero se devuelva al solkitante, a mas tardar al dia sitfuiente de su presentacion. £1 Administrador hara reconocer los bultos respectivos en presencia suya, del Intcrvcntor y de un Vista que designara para cada caso, y firmari con estos d leumocji nicnto por triplicado. Uno de los ejcmplares quedara cn poder del Intcrvcntor otro lo enviara el Administrador al Ministerio de Hacienda y el tcrcero se entregara al importador para que lo acompafie a su pcdido, que debe scr igual rcconocimiento, pedido que el Administrador ordenara sea despachado por otro Vista Si del reconociniiento restdtare qu^ no hubo tal error en la factura consohr, o que las dcclaraciones o pesos estuvieren con formes a lo declarado en cUa, se cobrara al interesado un rccargo de 10% sobre los deicdios del bttltO-O kaltos que motivaron la tramitacion anterior. Para el rcconocimiento expresado en este articulo la aduana cobrara: 5 ccntavos por cada bulto del mismo contenido, cuando estos scan de tal natnr- alea qpe ao fncre necesario abrirlos para sab^r su contenido o cuando el peso total & una partida se puede verificar pesando una parte de ellos ; 20 centavos por cada bulto, cuando siendo del mismo contenido, sea preciso reconocer y pesar cada uno, un sucre por bulto, cuando scan de diverso contenido. Akt. 72. — Cuando un comerciante no pudiese manifestar por menor sus mercaderias, por <a de factura o cono dm iento del contenido de lot 1ioltos» podra pedir al Adm^istrador, dentro del terauno de 120 dias, contados desde la llegada del buque, que el interventor y un Vista formen la factura mediante d pago de cinco a cien sucres ; remuncracion que senalara el Administrador segun la importanda del trabajo. £1 Administrador hara despachar los bultos asi factmados con an Vista distinto del que fdnii6 la factnra, la que no destmye la lKtu«-a consular. Si al llegar esta se encontrare diferenda entre lo que con- tenian los bultos y lo declarado en la factuar constilar, se cobrari un 25% da ffccargo y para el efecto, la solicitud debe ser garantizada. Art. 108. — En los articulos formados de diversas mercaderias, se practicara d aforo por la dominante. Se entiendo por materia dominante, la que entrando CB aiis de dncaeata por dcnto cn los oompoiientes de tm attkido^ dct e f mina so Mtanka, o la qoe, en las tdas culm an si^erficie. Art. 110. — ^ los pesos resultaren en la Aduana dfstintos a los declarados cn el pedido se cobrara 50% de recargo sobre los derechos correspondientes, cuando el exceso del peso fuere de 15% o mas que el declarado ; pero si el exceso lucre menor, o d peso inferior al declarado, se cobrara por lo que resultc. Aet. 113. — ^Todo bulto manifestado por mayor y no entregado a la Aduana nor d buqoe lias£a trdnta dias despues de su ll^da, seri aforado de con- ionnidad con la factnra consular ; y sus derechos servidok c impncilM cob c adoa par fat Aduana al Agente o consignatario del buque. Todo bulto entregado por el buque con su contenido robado parcial o total- mente, sera aforado como de contenido pleno y los derechos, servicios e ira- poestos de lo corre^Kmdiente a*la faha serim cdbiados por la Adnaaa al Agente Declaracion del r e m i t e n Servicio Consular Elcuatoriano Fto COLON PANA MA JTaeAa 20 DE MAYC OE 1919 vapor , ADVANCE Naeionalidad , AM^R IC M A Imgar del embarque^ mm YORK CIUOAD___ JuayaSil , ECUADOR THE GEO L SQUIER MF6 COMPA NY MUEVA YORK C lUDAO c,,„^o SR B VIGNOLO GUAYAQUIL ECUADOR Valor en doUurt $ ^9%25 VtUor en sueree _ Las facturas deberan scr prcsentadas a mas tardar liasta 6 horas antes de la salida del vapor 6 buque* •egun anundo oficial de la compania, de lo contrario tendran d recargo dd deredio adkional corretpon- diente. Las facturas deben ser pagadas y retiradas al •Igiitente dia detpu^s de haber lido entregadas en la acccion. Exportacion del Consulado y hatta dos horas antes de la hora oficial asandida paim la talida dd b^aue. No se permite escrlMr entre lineas. Ni hacer enmendaturas ni borrones. LEY DE ADUAJ>jA O -J UJ LU 1 o UJ — 1 1— « NoTA. — T o d o s los daros de estos form- ularibt dd>en ser Ilcna- doa por los interesados, quienes pueden dirigirse al C6ntiil 9aca cualquier dnda* DERECHOS CONSULARES Toda importacion en el territcrio de la Rcp6blica del Ecuador requiere, para su dcspacho cn las aduanas nacionales, la presenUct6n de una factura consular que exprese: a) los nombres del rcmitente, del consigna- tario, de la cmbaracacion y su capiian, la bandera del barco y el lugar de destinacion; b) el valor total de las mercaderias comprendidas cn la factura; c) las marcas, numeros y numero del bulto; d) las clases de los mismos; por ejcmplo; • fardos, cajas, barrilcs, etc.; e) cl peso bruto y ncto, cn kilos, dc cada bulto separada- mente 6 dc varios bultos juntos, siempre que contcngan la misma mercaderla; /) su contenido, prccisando la clase de mercadeiias, ain vsar tenniaoa generaleak tales como lanas, algodones, ferreterlas, etc. Las facturas consulares debcn estar redactadas en espanol y lirmadas por sus remitentcs 6 representantcs cn c^ pucrto de cmbarque. Tanto las facturas consulares co^o los sobordos y las listas de cncomicndas seran extendidos cn cinco cjemplarcs iguales, todos los cuales «crin prescntados*/ para la certificacion consular, antes de que la cmbara- cacion a que se refiercn hubiera salido del puerto, debiendo el Consul dcvolver un original, firmando de su puno y letra al cmbarcador y armador, respectiva- mente. Los consules ecuatorianos cobraran los siguientes' derechos^ Por ccrttficact6n.dc facturas consiilares hasta el valor de den sucres, un quinto de condor, sea dot^ sucres 6 su equivalente. Por certificacion de facturas cuyo valor exccda de cien sucres, tres por ciento sobre el valor declarado. Por certificacion de sobordos, cuarcnta por cicnto sobre el valor total dc las recaudacioncs por facturas* Por certificaci6n de listas de encomiendas, vetnti- cfnco oentaros de sucrc por cada cucomlenda. Por certificacion de dcclaraciones rcferentcs a factura consular, sobordos, listas dc encomiendas, etc, un condor, 6 scan diez sucres. Por certificacion de patentes de sanidad, un condor, 6 sean diez sucres. Cuando las facturas, sobordos, listas de encomien- fueren prcsentados despu^ de haber salido la embarcacidn k que se refieren, se cobrari por su legalizacion, ademas de los derechos ya expresados, lot siguientes derechos adicionales; por facturas, uno por ciento mas; sobordos, diez por ciento mas; por listas de encomiendas, diez centavos de sucre mas por cada una. NOTA.— Un condor vale diez sucres," 6 sea $5.00. El Sucre (S/.) esta dividido en cien centavos. Equi- Valencia del sucre: lOlSO oro. ( I HOW SHIPMENTS ARE MADE 237 shipments to Latin America has been the subject of consider- able criticism of late. This problem has received much con- sideration at all the international conferences of American states, and resolutions have been passed recommending the adoption of a uniform consular invoice, the abolition of cer- tificates of origin, consular certification of bills of lading, and the reduction of the consular fees as far as possible to amounts necessary to cover the cost of maintaining the consular serv- ice. These reforms still remain to be adopted. There is justification, however, in the requirement of the presentation of consular invoices in connection with the clear- ance of shipments to various countries on the ground that it facilitates the compilation of commercial statistics, prevents undervaluation and fraudulent entries, and supplies the funds to maintain the consular service. With the exception of three countries in Latin America- Argentine, Costa Rica and Uruguay— the rest require presen- tation of consular invoices for the clearance of shipments. Failure to comply with this requirement will provoke a heavy penalty in certain countries. In other countries importers are allowed to clear their shipments without the consular docu- ments, but are obliged to furnish a bond for their subsequent presentation. It is important, therefore, for the shipper to forward the consular documents by the same steamer in which the goods are being sent to protect the consignee against fines or delays* Contents of Consular Invoice While there are some differences in consular invoices to foreign countries the following information is generally re- quired from the shipper: Name of shipper, vessel, captain, consignee, and port of destination; mark, number, and weight of each package, character of packing employed, number of packages, contents value. Description of the contents must be in detail. It must l^e absolutely accurate. Information must be given in connection with the component material, and, in case of fabrics, detailed m EXPORTING TO THE WORLD information is usually required as to length, width, finish, and thread count. A separate consular invoice is required for each consignment, and in most cases for each mark, even when ccHistituting part of a consignment The language of the country of destination should be used wherever possible although in some countries invoices in English are permissible. Consignees who do not understand English, however, may be compelled to have translations made, which is quite an expense in itself. How Comuiar Fees Are Deiirmined Cbflsnlar fees involved in the certification of invoices arc determined by the value of the shipment, excepting in a few cases. They range from $1 per set of inviMces, regardless of the value of the shipment, to 6 per cent of the invoice value on some shipments. Some countries require certification of bills of lading, in others no fee is charged for this service. Special Regulations im Certain Countries In some countries like G>lombia and Venezuela "to order" shipments are prohibited. In the case of Venezuela, for in- stance, "to order" shipments are subject to a surtax of 25 per cent of the duty, in addition to the penalty imposed on the master of the vessel carrying the shipments. This r^^ation prevents foreign exporters from financing their shipments to those countries by the method of ''draft attached to docu- ments which is customary in business transactions with other countries. Shipments to these countries where "to order'* documents" are prohibited must be consigned direct to the consignees who may obtain possession of the goods without the formality of accepting the drafts. The only way to give a bank control over goods in these countries, to be paid for on arrival, is to name the bank the consignee, and at the same time instruct it to turn over the goods to the importer upon the payment of the draft. HOW SHIPMENTS ARE MADE 239 American manufacturers and reporters should not take any- thing for granted in the matter of making out consular in- voices and preparing them to meet the requirements of foreign countries. They should ask for instructions from their foreign customers who are presumed to know the chang- ing regulations of their own country better than the stranger, and what is more important, the American manufacturers and exporters should religiously follow them. This should keep them out of trouble. Other Documents in Foreign Shipments 9 The tariff laws of certain countries involve two columns of duties. In one of these columns is contained a general duty and in the other, which is called "the most favored na- tion column," is the duty applying to products of nations with whom special treaties exist. A Certificate of Origin is' necessary in order to take advantage of the lower rates in- volved in "the most favored nation" column. This certificate of origin must certify that the goods arc the product of one of the exporting nations involved in the treaty, and it must accon^pany the goods to port of destination. "No Dumping" certificates arc required in certain British colonies such as Australia, New Zealand, South Africa and Canada. These certificates are aimed to prevent the dumping of goods in these colonies at a price lower than the cost offi production. The shippers must certify that the invoice prices are the customary prices obtainable in the country of th«r origin. Where there is a difference in the prices or discounts at home from tbe export figures two sets of figures arc required, one in a column called "home consumption" and the other called "export" prices. The foUowing summary stotement is given showing in tabular form the most important requirements relating to consular documents. 240 EXPORTING TO THE WORLD m o S Si 0. o CO m CO CO m u w CO H o8- 5f « <« 3 fS" »T ^ V o o o — ^ to tf) J3 .Si 3 S o «-r 2 > ^ e It o ^ CO .5 j5j u K c O if: bo c «» o S 5; ° o o 8 «» O (A c c S-5 •55 8 V H 3 ^ ^ 3 C O (o s tn V O V 3«C U 4) C «> o t> w " o *s.y s ° t* o j3 i: .*= — «» U4 3 S o U a -8. bo^ fc- o S S 3 ^ bo e o 3 o . 2 > u V w D Q. y « - C c« . O Wi «> > 8 ^ <« o. 1-4 O V 3 4> 5 i; CO I- «> bi o ■s M Si- "be c W If CO o ? be bo c 0^ u o (A bo c c a CO (0 • ^ 3 a 1/3 -€ aw CO J2 J3 «o o 4 a .22 ^.2 S g c u 3 a CO o «» u 6 e V u » s s 5 •» 8m 3 U CM a 8 a o § g to 4 8 o 3 U Arge .5? J U m 3 U I _ 8 a ^ :5 3 (tf O X •8 C3 CO H c O o o o O e CO H 2 0* CO o o H o to o H H CO < CO H w 5^ w H Z t) o o Q 09 o w CO w HOW SHIPMENTS ARE MADE to M u 6 (A 3 3 O • 0*0 ^ t £ a> O u u (A o o S o 6 '6t8 o o ■ ' - ^ r3 ~ Ui ^ Wi a o bo bo «> B cA 5 >» 3 6 bo *s§ bo «3 ♦J U VM O >> • ^ (J •— < h >k o 8- •o o •3 *-* S cr«i o Si « 3 a U ^ O 3 a rt:^ bo 3 6 O bo Wi O •si o ti b «3 c v to us 3 09 3 O u CA O «^ *-« u. O V > 3-0 3 . TO ^ ^3 > RJ 5 0 - O rto bOM- o bo a > .' 3 3 B G 3 3 -»-» i-."3 OT3 I i-i «-« Jz O «H O O4 O o cm' m- B o u to I o o u 3 o o 5 (J o j: rt 0 > o 4^ O to CO t- v« bo 3 3 3 bo t, bo 4^ to u 5 3 0) 42 CA 3 rS a C/2 43 CA CA to bo 3 3 Wi •3 (O CO 3 a cx CO 43 3 CO 43 CA 8 O, CO 43 a a CO o O CA CA CO 'r! o 04 43 CO 3 CO 43.2 •^-bb ^ 3 aw CO I-I tSco o U CO 3 CJ «J 0) V) CA <» 4-* 4-* 4-* <«-> 4-> to CO CO 8 8 u 8 v a 2 i2 8 8 O to 8 8 u CO •*-< 8 «> a CO ■*-> 8 V a CO 8 V O CM o CM ^ ts ^ CO o 8 O 2 *8 el V 9 .a o o X 3 bo a 3 to c« bO 3 ^ 3 rt 3 5 Wi Wi U C« U O to (Ik O4 w o CO o b0 o 6 o oQ a 3 oj cS CO / 242 EXPORTING TO THE WORLD o l-H O to o s •s o U o < X o t3 l-H C/} O H H O 09 ^ 09 < u 09 H S 8 o 09 H H ID as 8 S o c C bo o 3 O o V •»■> <« u •r 1? « U U r) O to S (3 o O u s| h c o M fa 1> bo V 3-1 bOo* o * fa tn JS cn C a a CO O a a S o II ? N bo (L> s c U o p > CHAPTER XVI THE FOREIGN FREIGHT FORWARDER Foreign freight forwarder must be well informei>— F(»- wari»x should have his own warehouses— how foreign FREIGHT FORWARDER OPERATES— MetHast ports. The rail movements and the ocean movements are handled separately. On less than carload lots, it is not abso- THE FOREIGN FREIGHT FORWARDER 247 lutely necessary to make advance steamship bookings al- though it is desirable to have these bookings made when- ever this is practicable. These LCL shipments must, of course, be warehoused between the time of arrival at New York and departure of steamer. "Carload lots require the issuance in advance of a G. O. C. permit, which permit is not issued until after a firm booking has been made with steamship company and evidence sub- mitted that this has been done. This permit specifies the dates within which the shipment must be made. Notice of arrival of cars is furnished to the forwarder's agent at the port, who arranges for prompt transfer to the loading dock. ^he steamship companies furnish blank bills of lading to the forwarder, who makes up, at his own expense, all neces- sary copies to comply with the requirements of the shipper, the banks, the steamship companies, customs house, etc. This entails issuance of from fifteen to twenty copies of each steamship bill of lading. The forwarder's agent at port oi exit sees that all the papers controlling or concerning the ship- ment are mailed on the boat which carries the freight or on some fast mail steamer which will reach the consignee as early or earlier than the goods will arrive at destination. 'The forwarder's agent at the port advises the home office of clearances, which are in turn communicated to the shippers. Gulf Port Shipments Same as Atlantic "Shipments via Gulf ports are handled practically in the same way as via the Atlantic. It might be stated at this point that the question of having railroads issue thru bills of lading from point of origin to destination via Atlantic and Gulf ports is now having serious consideration. The consensus of opinion is that arrangements for such thru bills of lading will be made in the near future." Large Concerns Use Freight Forwarders, Larger concerns that have their own export organizations are accustomed to employ the services of the Foreign Freight 248 EXPORTING TO THE WORLD Forwarder, declares Mr. Riley. "The reason for this " says Mr. Riley "is that the forwarder's connections and dealings are so wide and cover so many different fields of operation, bring- ing him into contact with cargo or so-called tramp steamships as well as with all of the regularly established lines, that he can frequently offer facilities to the big industrial companies which their own organizations do not cover. 'The forwarder, thru his agents and correspondents in foreign countries, is able to obtain particulars of manufac- tured articles and materials for which there is a market in foreign countries. These opportunities are submitted to the forwarder's customers, who are thus enabled to increase their business and frequently are placed in a position to open up an entirely new field of trade. Many merchants and manufac- turers of this country have received their first foreign onlera thru the information originally furnished by the forwarders, and these orders were subsequently retained by the services of the forwarder.'* fVhai Forwarder Charges Far His Services Every Foreign Freight Forwarder has his own price. Rate cards vary. While rate cards show charges for packages of various we%hts to all the principal ports of the world it must be remembered that these charges are generally subject to change. Circumstances often govern the size of the bUl from the Foreign Freight Forwarder. In figuring up his charges the Foreign Freight Forwarder takes these points into consideration: (a) The port of destination. .(b) The volume of other shipments going to the samt port (c) Volume and character of the individual shipment The Foreign Freight Forwarder depends on the prices he can obtain for the shipment of goods on a combination sUp- ment which otherwise would be subject to a steamship com- pany's minimum chaiges. Here is the way the plan works out: \m Twen^ different manufacturers having goods to ship for THE FOREIGN FREIGHT FORWARDER 249 tlie same destination abroad are clients of the Foreign For- warding Agent. Each one of these manufacturers has a shipment weighing half a ton each. The ocean freight rate at the point of destination is $50 per ton and the steamship company has a minimum charge of $50. Therefore, if any one of these manufacturers undertone to ship his half ton of merchandise alone the freight would cost him $50. In order to reduce the cost, however, these manufacturers have ar- ranged with the Foreign Freight Forwarder to ship all their goods on one bill of lading so that the combined shipment would weight ten tons and command a $£»0 rate or a cost to each manufacturer of $25 per ton. The Foreign Freight For- warder then may charge each manufacturer about $35, and even with this added charge each manufacturer effects a saving of $15 on freight The Freight Forwarder's principal source of revenue comes from these freight charges although he makes minor charges for bills of lading, and other things such as cartage, insur- ance, etc AdvoHtages of Freight Forwarders. Aside from being almost indispensable to inland shippers in the preparation of combinations of small shipments Foreign Freight Forwarders will perform the service of sending goods forward "freight collect" when steamship companies require payment in advance. The Forwarding Agent pays the freight charges in advance and instructs his correspondent abroad to make the collection from the consignees. Foreign Freight Forwarders will also send goods C. O. D. with instructions to their correspondents to make collections. Foreign Freight Forwarders sometimes advertise the fact that they discount manufacturers' drafts on foreign customers. Operations of this sort are conhned solely to a few large con- cerns that have a sufficient amount of capital to undertake such banking functions. As a matter of fact Foreign Freight Forwarders in offering to discount manufacturers foreign drafts merely discount them with some foreign exchange banker and then charge the manufacturer a small amount for their trouble. Most assuredly, they first obtain a full report «48 EXPORTING TO THE WORLD Forwarder, declares Mr. Riley. "The reason for this," says Mr. Riley "is that the forwarder's connections and dealings are so wide and cover so many different fields of operation, bring- ing him into contact with cargo or so-called tramp steamships as well as with all of the regularly established lines, that he can frequently offer facilities to the big industrial companies which their own organizations do not cover. "The forwarder, thru his agents and correspondents in foreign countries, is able to obtain particuljtrs of manufac- tured articles and materials for which there is a market in fore^ countries. These opportunities are submitted to the forwarder's customers, who are thus enabled to increase their business and frequently are placed in a position to open up an entirely new field of trade. Many merchants and manufac- turers of this country have received their first foreign orders thru the information originally furnished by the forwarders, and these orders were subsequently retained by the services of the fOTwarder." What Forwarder C/targes Fmr His Smices Every Foreign Freight Forwarder has his own price. Rate cards vary. While rate cards show charges for packages of varioi^ weights to aU the principal ports of the world it must be remembered that these charges are generally subject to change. Circumstances often govern the size of the bill from the Foreign Freight Forwarder. In figuring up his chaiges the Foreign Freight Forwarder takes these points into ccmsideration : (a) The port 6f destination. .(b) The volume of other shipments going to the samt port. (c) Volume and character of the individual shipment. The Foreign Freight Forwarder depends on the prices he can obtain for the shipment of goods on a combination ship- ment which otherwise would be subject to a steamship com- pany's minimum charges. Here is the way the plan works out: tm Twenty different muiufactnrers having goods to ship for THE FOREIGN FREIGHT FORWARDER 249 the same destination abroad are clients of the Foreign For- warding Agent. Each one these manufacturers has a shipment weighing half a ton each. The ocean freight rate at the point of destination is $50 per ton and the steamship company has a minimum charge of $50. Therefore, if any one of these manufacturers undertook to ship his half ton of merchandise alone the freight would cost him $50. In order to reduce the cost, however, these manufacturers have ar- ranged with the Foreign Freight Forwarder to ship all their goods on one bill of lading so that the combined shipment would weight ten tons and command a $50 rate or a cost to each manufacturer of $25 per ton. The Foreign Freight For- warder then may charge each manufacturer about $35, and even with this added charge each manufacturer effects a saving of $15 on freight. The Freight Forwarder's principal source of revenue comes from these freight charges although he makes minor charges for bills of lading, and other things such as cartage, instur- ance, etc Advantages of freight Forwarders. Aside from being almost indispensable to inland shippers in the preparation of combinations of small shipments Foreign Frei^t Forwarders will perform the service of sending goods forward ''freight collect" when steamship companies require payment in advance. The Forwarding Agent pays the freight charges in advance and instructs his correspondent abroad to make the collection from the consignees. Foreign Freight Forwarders will also send goods C. O. D. with instructions to their correspondents to make collections. Foreign Freight Forwarders sometimes advertise the fact that they discount manufacturers* drafts on foreign customers. Operations of this sort are confined solely to a few large con- cerns that have a sufficient amount of capital to undertake such banking functions. As a matter of fact Foreign Freight Forwarders in offering to discount manufacturers foreign drafts merely discount them with some foreign exchange banker and then charge the manufacturer a small amount for their trouble. Most assuredly^ they first obtain a full rq>ort UQ EXPORTING TO THE WORLD of the manufacturer's financial standing before offering to discount his paper. Foreign Freight Forwarders are not bankers in principle, and unless there is a specific reason manufactttrers and exporters should have their drafts hand- led through institutions whose chief functions are to handle operations of this character. The extent of service offered by Foreign Freight Forward- ers varies a great deal Some forwarden despatdi shipments to all parts of the world while others have only a limited field. Some excel in the service rendered in certain sections of the world than in others. The domination of a certain territory by a Foreign Freight Forwarder often results in favorable quotations on fteight. The wise manufacturer who wishes to have his goods ship- ped to a foreign country through a Foreign Freight Foi- warder will ask for quotations from a number of them. In tliis way he can obtain the best terms^ and possibly a distinct service to suit his particular needs. Thm are plenty of Foreign Freight Forwarders to be found in the principal American seaports. The idea is to seek the competent one. Criticisms Against Fonmrimg Bumeu Like any other business ^ere are abuses that creep into the profession of Foreign Freight Forwarding that must be guarded against. The shipper can protect himself against these abuses if he follows the principle that his oUigatioo to the cons%nee is not ended untU the goods have been actually placed in his possessicm. The shipper should know if his cus- tomer is entirely satisfied with the manner in which his goods were sent. This is not often done. For instance when Foreign Freight Forwarders ship goods to a foreign c(Mrrespondent they send a "Way Bill" at the same time with instmctkms as to the various packages ams^fned to his care. These foreign correspondents are ordinarily instructed to either collect their own charges from consignees or to send the bill to the forwarder in this country. The latter method gives the manu- facturer or shipper a chance to see what the e^^wses at the other end were. The former method, however, keeps the shipper in the dark and he knows nothing of the charges made THE FOREIGN FREIGHT FORWARDER 251 to the consignee unless he makes an inqtiify. Sometimes these charges are exorbitant, and the customer may not like it This has been the cause of considerable complaint on the part of shippers. Sometimes, a Foreign Freight Forwarder is very slow in making his shipments to out-of-the-way places. For instance, if a forwarder received a consignment of merchandise to be shipped to some island in the Orient he would wait until he had received other shipments to the same point to make a saving. This often causes considerable delay and frequently comes up in the freight forwarding business ; and it is the clever and experienced forwarder wbo usually can make proper combinations to avoid any possible delay for his cUent. Manufacturers are ^titled to prompt and economical service. The functions of the Foreign Freight Forwarder are to render such service. Chapter XVII MAMNE INSURANCE Hisromr of ''UMi]ntwBnBB8r---PiiMCiPii» w 'MAsmi 1m- 8UBAKCB— What is written in Marine Insurance Policy- Explanation OF CLAUSES IN MARINE INSURANCE TOLICY— HOW MARINE INSURANCE IS TO BE TAKEN OUT— GfiNERAt AND PAR- TICULAR AVERAGE IN MARINE INSURANCE. Marine insurance is the oldest insurance in the world The early traders who bnved the perik of the Medit^^ in the eariy oenttaries rccogniziiig tiie necessity of protecting their investment against the perils of the seas, worked out some form of insurance, the principle of which is still contained in the present marine insurance policy. Rome knew of marine insurance.. Loans were in those days in security of ship and cai^ which was repayable only if the ship retnmed to port safely. These loans commanded high rates of interest, and were a favorite form of investment among the wealthy Roman speculators. Modem insurance may be said to have begun in the 18th century in Flanders and Portugal where maritinie commerce was at its height in diat poriod. The LonOiard merdittits, also, adc^ited marine msnrance to protect their ships and cargoes against the perils of the seas in those days. It is believed the Lombards introduced marine insurance into England in the 16th century where it has flourished ever since. It is said tiiat three-fourths of marine insorance is taken out in Gfeat Britain. The business is mostly in iht hands of stock and mutual com- panies as well as associations of underwriters, the oldest and chief of which is Lloyds. The large shipping companies insure their own vessels by keeping a book account as insuntnee, and charging the losses against a certam percentage of the earnings. The American coknies were introduced to marine insurance early In the 17th century, although the majority of maritime shipments from the colonies was covered by insurance in London. By the middle of the 19th century most of the business done by American companies was on home risks. It is 9M that prevkitts to the War over half of tiie marine issorance, and tmh 252 MARINE INSURANCE 253 fifths of the premiums went to American branches of foreign concerns. History of "UnderwriUrs " Ptefliaps, the pkmeer insurance oompany of the world today is the Corporation of Llo3rds which does business to this day prac- tically along the same lines as 200 years ago. Lloyds orig- inated from an informal gathering of marine insurance men at a poptdar coffee house established in London by Edward Lkyd as early as 1«9«. From these mformal meetings grew an association of marine insurance underwriters, and later the Corporation of Lloyds which now consists of over 400 mem- bers, was formed. A risk in Lloyds is usually assumed by a number of in- dividuals. The British shipper who wishes to have his vessel insured gives full particulars of the risk on a memorandum which is passed around to the members of Lloyds for their consideration. Those desiring to assume a portion of the risk place their initials on the slip together vrith the figures indicating the portkm of the total value for whidh they accept the responsiblity. When the entire risk is covered a formal policy is prepared, and this becomes the actual marine m- surance policy. It is then signed by the individuals who ac- cepted shares in the risk. This is called "underwritii^." While marine insurance underwriters flourish in England it is to be remembered that they do not control the business of that country. There are hundreds of companies that assume the entire risk just like they do in the United States where the practice of underwriting marine Insurance has become obsolete. Principles of Marme Intmtmee When the shipper sends goods by rail from one interior point to the other he need not insure his shipment because the railroad ordinarily ^umes the re^Kmsibility but when he sends his goods out of the country by water he must then take out marine insurance if he wishes to protect his shipment against loss. Steamship companies are exempt from all forms 264 EXPORTING TO THE WORLD of liability excepting loss or damage arising from negligence, improper loading, stowage or delivery of merchandise. All other risks must be assumed by the shipper or the consignee ol the goods. In order to cover these risks they must take out marine insorance. Marine insurance is primarily intended to cover only mar- ine risks. The shipper must show that loss or damage was due to perils encountered on the high seas. Marine insurance policies do not cover loss from other causes such as deterim- tion of perishable goods, breakage, leakage and robbery, or poor packing. The term perils of the sea does not cover every accident or casualty which may happen to the mer- chandise on the high seas. It must be a peril of the sea. In 1887 Lord Herschell said: "It is well settied that it is not cveiy km or damage of whkh the sea is the immediate cause that is covered by the words, 'perils of the sea.' They do not protect, for example, against that natural and inevitable action which results in what may be described as wear and tear. There must be some casualty, something which could not be foreseen as one of the necessary incidents of the adventuie. The purpose of the policy is to secure an indemnity against accidents whidi nmy happen, not against events which must happen." What is Wfittm m Marim InsmroHCf PcUey Very few persons ever take the trouble to read the contents of a marine insurance policy. Exporters should become thor- oughly familiar with it even thou^ many of its dauses have become obsolete. Periiaps they are rehictant to peruse a solid mass of type that is difficult to read and often necessitates a magnifying glass to make it out. Here are a number of clauses to be found in a marine in- surance policy: 'This pdlky shaU not be vitiated by any unintentional error in description of voyage or interest or by deviation of the vessel from the voyage described, provided the same be communicated to assurers as soon as known to the assured and an additional premium paid if requiied. ''Beginniiig die adventure upon the said goods and mer- MARINE INSURANCE 255 chandise, from and immediately foUowing ^ loading thereof on board of the said vessel, as aforesaid, and so shall continue and endure until the said goods and merchandises shall be safely landed as aforesaid, AND it shall and may be lawful for the said vessel, in her voyage, to proceed and sail to, touch and stay at, any ports or places, if thereunto obliged by stress of weather, or other unavoidable accident, without prejudice to this insurance. The said goods and merchandise, hereby insured, are valued (premium included) at not more than $100,000 by any cme vessel. "Touching the adventures and perils which the said in- surance company is contented to bear, and takes upon itself in this voyage, they are of the seas, fires, jettisons, barratry €xf the master and mariners, unless the assured on cargo be in part owner of the vessel, and all other perils, losses and misfortunes (illicit or contraband trade excepted in all cases) that have or shall come to the hurt, detriment or damage of said goods, and merchandises, or any part thereof. "And in case of any k>ss or misfortune, it shall be lawful and necessary to and for the assured, his or their factors, servants and assigns, to sue, labor and travel for, in and about the defence, safeguard and recovery of the said goods and merchandises, or any part thereof, without prejudice to this insurance; nor shall the acts of the assured or insurers, in recovering, saving and preserving the property insured, in case of disaster, be considered a waiver or an acceptance of abandonment; to the charges whereof, the said insurance company will contribute according to the rate and quantity of the sum herein insured; having been paid the consideration for this insurance by the assured, or his or their assigns, at and after the rate of as per endorsement hereof. **And in case of loss, such loss to be paid in thirty days after the proof of loss, proof of interest, and adjustment exhibited to the insurers (the amount of the Note given for the premium if unpaid, and all sums due to the Company from the assured when such loss becomes due being first deducted, and all sums coming due being first paid or secured to the* satisfaction of the insured), but no partial loss or particular average shall in any case be paid, unless amounting to five per cent. Provided always, and it is hereby further agreed, that if the said assured shaU have made any other msutiace upon the property afore- 256 EXPORTING TO THE WORLD Slid, prior in day of date to this Policy, then the said insur- ance company shall be answerable only for so much as the amount of such prior insurance may be de&cient towards fully covering the proper^ hereby insured. ''And the said insurance craipany shall return the premium upon so much of the sum by them insured as they shall be by such prior insurance exonerated from. And in case of any in- surance upon said property subsequent in day of date to tins policy, the said insurance company shall, nevertheless, be answerable for the full extent of the sum by them subscribed hereto without right to claim contribution from such sub- sequent insurers. And shall accordingly be entitled to retain the premium by them received in the same inanner as if no such subsequent insurance had been made. Other insurance i^n the property aforesaid, of date the same dayas this pol- icy, shall be deemed simultaneous herewith; and the said in- surance company shall not be liable for more than a raUbk contribution in the proportion of the sum by them kmmd to the aggr^te of such stmultaneous insurance. "It is also agreed, that the subject matter of this insurance be warranted by the assured free from' loss or damage arising from a riot, civil commotion, capture, seizure, or detentiim or from any attempt thereat, or the subsequences thereof, or the direct or remote consequences of any hofftilities, arising horn the act of any government, people,, or persons whatso- ever (ordinary piracy excepted), whether on account of any illicit or prohibited trade, or any trade in articles contimband of war, or the violation of any port regulation, or otherwise. Also free from loss or damnge resulting from measures or opcrationa incident to war, whether before or after the decla- ration thereof. "In the event of risk of war being assumed bv endorsement under this policy, the assured warrant not to abandon in case of capture, seizure or detention, until after the condemnation of the pioperty insured; nor until 90 days after notice of said COnense in consequence of detention or blockade; but in the event ns of the Bureau. Within a year, however, the Bu- reau showed a large profit The Uw under which the War Risk Insurance operated provided Aat protecticm should be confined strictly to vessels and cargoes owned by American interests, and the following clause was inserted in all cargo polkies: 'Warranted that tbe title to the property insured remains continuously in citizens ojE the United States during the term of this policy." Kimdi of Protsctim Now OhimnobU The shipper who wishes to pay the premium may receive almost any sort of protection nowadays from the marine in- surance companies. All that is required is the inserting of a special danse covering tiie particular risk to be covered sub- ject, of course, to the approval of the underwriters. These clauses generally known as riders, are affixed to the regular policies. Shippers can be covered by these clauses against damage to goods while en route from inland point through to inland point of fore^ country by rail» steamer, etc They can bck protected against fire» tiieft» lealmge, breakage, ^rth- quakes, or tidal waves. How Marine Insurancs Is to Bo Token Qui Shippers should always demand instructions from their 263 EXPORTING TO THE WORLD customers as to the kinds of insnnuice protectioii desifeS as the latler must pay the bill in the end. It is tip to the customer, therefore, to explain what he wants in the way of insurance and what he is willing to pay for it. In quoting c.i.f., however, manufacturers should always be careful that they accurately describe the kind of insurance proposed and included in the Ci.f. prices. When goods are shipped through Foreign Freight Forwarders it is usually the custom to instruct how and for much to insure. Export commission houses attend to their own insurance without waiting for instructions. It is the manufacturer who does his own shipping, however, who must be careful that this important matter is attended to and never overlooked. The safest tiling to is to see that the insurance com- pany covers all risks from the moment the goods leave the factory until they actually reach the foreign customer. Some- times, there are delays in clearing the goods at the custom house in a foreign country. It is a wise thing to allow a margin of about 20 or 30 days so as to have full protection up until the time they actually reach the consignee. The matter of insurii^ for land risks as well as sea risks should be taken up with the customer, however. He may not desire to pay the higher premium unless he knows what it is actually about. When he is convinced of the virtue of such a policy he will read- ily agree to pay. Hew Imtmmce Bakers Operate There are Marine Insurance brokers to be found in all the principal ports of the United States. Eaqxvrt oommisskm houses and laige manufacturers usually employ the services of insurance brokers because they are in constant touch with conditions in the marine insurance business which gives them an advantage of being able to obtain not only lower rates but additional features of protection. Insurance brokers derive their income from commissions awarded to them by the insurance companies. These com- missions range anywhere from 2^ per cent to 5 per cent. Brokers are in very close touch with all marine insurance MARINE INSURANCE 263 companies. They understand their pdides and their practices thoroughly. General and Particular Average in Marime Inmrance Partial losses sustained in the shipment of merchandise by sea are known by the name of average. According to Ben- jamin Rush, President of the American Foreign Insurance Association, particular average is the damage resulting to the subject matter one has insured, such as the bale of goods being damaged by water, or the mast being carried away in a storm. "General Average," says this same authority, "re- quires the act of man. It is the oldest law of commerce in existence. It came into existence in the Island of Rhodes, over 8,000 years ago. This is the way it came up : In those days ships were very small, propelled by one sail or oars, and the merchant accompanied his gpods. Frequently a storm, would come up, and the only way to save the lives of those on board was to jettison some of their merchandise, and every merchant would say: *You throw overboard my friend's goods and leave mine here.' This involved disputes, of course, and many valuable lots of merchandise were sunk and many men drowned because of those occurrences. Finally they came to the condusioa that if one man's goods were tiirown overixMurd they would all chip in and pay their proportionate share. In other words, that which was sacrificed by one would be paid by the contributions of all. It has got to be the voluntary sacrifice by the act of man to avert a threatened peril at sea, and it has got to be successful at least in part. When it occurs everybody chips in his proportionate sluure of the loss, the man who lost his particular merchandise chipping in his contribution also. Every man gives alike. Then if your mer- chant is insured he goes to his underwriter and says: *I have suffered a general average loss of two or five or ten per cent on my goods; pay up. And on practically every policy, unless it is written free of all average, you get whatever proportion it is insured for." This definition means that an exporter who loses his goods by general average must also pay his share of the loss as welL This liabtli^ for a oontributioa to general average is S64 EXPORTING TO THE WORLD justified t)y the common law. If the shipper has not protected the goods he is shipping by a marine policy that covers general average he is the loser. The shipper or the rightful owner of the goods will be notified in due coarse that he is subject to assesment to meet general average costs. If a marine in- surance policy protects him he has only to notify his under- writer and the latter will take care of this matter. The "YcHrk-Antwerp" rules framed in a conference of ship- owners, merchants, and underwriters many years ago in the cities of York and Antwerp serve as the basis for determin- ing what general average losses really are. ' Bills of lading usually contain a provision providing that general average adjustments shall be made under these rules. In the absence of this provision, however, the laws of the country to which the ship is botmd govern these adjustments. General average amtributions are justified when voluntary sacrifices of property or expenditures are made for general safety. They must be reasonably made. The cutting of masls spars, sails or rigging for common safety in a storm is ad- mitted under general average as well as the throwing over- hoard of merchandise for nfety. Cargo damaged by water used to extinguish a fire on board is protected under general average. Particular average practically means partial damage. The British law has this to say about particular average: "Where the whole or any part of the goods or merchandise insured has been delivered damaged at its destination, the measure of indemnity is such proportion of the sum fixed by the policy as the difference between the gross sound and damaged values at the place of arrival bears to the gross sound value." The proceeds realized from the sale of damaged goods represents the damaged value of goods. The market value of the goods had they arrived at port of destination sound, as taken on the day of sale of the damaged goods represents the sound value of the goods. The difference between tiiese two values represents the de- preciation of loss and this rate of depreciation is applied to the insured value of the damaged goods. A close study of the marine insurance policy will show that the clause called the "memonuidum*' exempts insurers from MARINE INSURANCE 265 a certain percentage of loss. It is provided in this clause that certain goods are free from particular average unless the damage amounts to a certain specified percentage. These percentages vary in a great number of marine insurance policies. Insurance With PartiaUar Av€rQg§. When goods are susceptible of being damaged through rough handling or by contact with water, insurance with particular average is taken out. Insurance with particular average is generally taken out in the shipment of textiles or other mate- rials likely to be damaged. In instances where goods are usually considered free from particular average from their very nature, and in the absence of specific instructions the shipper covers them F.P.A. the consignee should always give full instructions as to covering his shipments. Unless he does this misunderstandings are likely to arise. In the memoran- dum of ^e insurance policy quoted in this chapter it is seen that a long list of articles are named as being free of par- ticular average. Some of these articles, however, such as liardware would be damaged if wet by sea water. Unless the importer is protected with particular average he would have to bear the entire loss. Open Marine Insurance Policies Large shippers do not like to be bothered by taking out r^lar marine insurance policies whenever they have ship- ments to make. A short-cut in this routine is effected by tak- ing out Open Policies. These Open Policies cover risks up to a certain amount of money, provide for all contingencies against which protection is desired such as theft, breakage, fire risks, etc, and tt a fixed premium. These Open Policies are good only for a certain length of time or until their values have been entirely exhausted. When the shipper prepares to send merchandise overseas he notifies the insurance company, covers for a certain value, gives the name of the steamer, and the date of departure. The open policy is endorsed and a certificate of msuraoce is sent to the shipper. The terms of EXPORTING TO THE WORLD MARINE INSURANCE the original are not written on the certificate of insurance although it has the full force of the r^fiilar marine insurance policy. Dtdming Values Under Marine Insurance Under a marine insurance policy no proof of value is re- quired. Under fire insurance the actual value of the goods destroyed must be proven. If a person insures his store for $10,000 under a fire insurance policy, and it is destroyed by fire, an adjuster will endeavor to place the damage at a figure below the insured value. In marine insurance, however, if a shipper insures for $50,000 and the ship is lost, he will get $50,000. This is the difference between marine and fire in- surance. The insured value is the indemnity value in case of total loss. Iii case of partial loss under a marine insurance policy a comparison of the damaged value and the sound value with the insured value determines the amount of loss. A value greater than the actual value of the goods is gen- erally declared for marine insurance. This is done in order to cover incidentals such as freight, cartage, etc. As a matter of fact a shipper can declare almost any value under a marine insurance policy as long as he is willing to pay the higher premium* Cost of Premiums Vary For Maritie Insurance The nature of the goods to be hisured, the diaracter of the ship transporting them and the port of destination determine the premium. Policies covering merchandise shipped to Eu- rope during normal times do not command as high a rate as policies covering merchandise shipped to South American ports. The flag flying on the mast of a ship does not change the imtes. In connection with marine insurance rates Mr. Benjamin Rush who has already been quoted in this chapter says this: "I am aware that the idea of the general public regarding the way insurance rates are made is that a few insurance company officials, who are absolutely devoid of consdenoe. get together once in so often, and agree to charge just as high rales as they think they can get out of a patient and long- suffering public "If it were possiUe to get up a monopoly on such a perfectly liquid subject as insurance, possibly this might be done, but, as a matter of fact, it is not possible, and consequently the conc^tion which I have just stated is entirely erroneous. must always be remembered that there are two ends to every transaction of international commerce — one, let us say in the the United States, and one, say in some foreign country. "If, therefore, an underwriter in the United States fixes his insurance rates too high, the merchant instructs his consignee, or the shipper, as the case may be, to place his insurance in some foreign company and country. "There are literally hundreds of marine insurance com- panies, and members of Lloyds in every maritime country in the globe, and since the dawn of Marine Insurance I have never heard of anybody being skillful enough to combine ^h^n> into what is principally known as the Trust; therefore, any- body who knows how to write, and has the price of a three cent stamp, can avail himself of the competition of the whole insurance world upon his own individual business. "Furthermore, the laws of the various states of the United States are so drawn that it is possible for citizens with a small amount of capital, say from $100,000 to $200,000 to or- ganize an insurance company and obtain a state charter. ''Therefore, just as soon as the margin of profit cm marine insurance operations rises above a fixed minimum marine in- surance companies are organized to compete with those pre- viously established. New companies Enter field **K very good example of the latter is to be found in the last three years when the large amount of business resulting from war conditions and the profits made on war insurance induced a number of American fire insurance companies, which had not hitherto written marine tnstuance, to enter the marine field, and which also induced a number of foreign 26« EXPORTING TO THE WORLD companies not hitherto operating in America to establish agencies in the United States. ''Also, many new insurance companies were chartered and established both in the United States and abroad. **I think it is safe to say that the marine insurance capacity of the United States market has been doubled by this means since 1914. There is at present, I believe, ample insurance capacity to take care of American marine insurance require- ments, and it is to be hoped certainly from the merchants' and shipowners* point of view that this large capacity will be main- tained and increased, because it is a guarantee against rates for marine insurance bang unduly h^;h. "As a matter of fact, over a series of years, taking good years with bad they are not high. "I should say from my own experience that in a period of from 20 to 30 years any company which could show an average profit year in and year out, of say five per cent of its business tnrn over, which five per cent would also include the in- terest on its invested funds, would be doing remarkably welL ''Now as regards the apportionment to hazard between man and man, every marine insurance company keeps what is known as a classification system, the purpose of which is to show cm what branches of its business it is taking or losing "This classification is divided into several hundred sub- divisions or book accounts, so that the profit or loss in any given branch of the business can be followed up promptly, and necessary rate adjustments made. If, for Instance, a dasdfi- cation showed that on trade with England, the insurance company was losing money, and that on trade with Brazil it was making money, the insurance company would be put on notice to increase its rates to England, and if its profits to Brazil were unduly high some competitor, who also kept a classification, would not be very long in forcing it to reduce rates to that country or lose its business. **Also an account is usually kept of the premiums received from, and the losses paid to, each ship owner or merchant. **Dtgrte& of business abilities of different firms differ coo- «derably. It is a usual oc cur re n ce to find merchants in the same trade operating with varying degrees of profit to them- MARINE INSURANCE selves and to their underwriters. This is also taken into con- sideration in the making of rates. "A cargo on any given vessel on any voyage may well con sist of several hundred different kinds of merchandise, each subject to various susceptibilities of damage, and it is the business of the insurance underwriter to see that his insurance rate is adjusted accurately to those hazards for each par- ticular kind of cargo shipped, for every voyage, and by every kind of conveyance, and to all the various hazards which are generally lumped under the head of marine perils and which are changing continually. ''As an illustration of the amount of bookkeeping necessary to enable a marine underwriter to correctly adjust his rate to hazard incurred, I would like to say that some years ago the company of which I am president employed a firm of ex- pert accountants to go over our accounting and classification system with the idea of introducing improvements, and they reported that they had just finished performing a 8«»ii'^ar service for the United States Steel Corporation, and they were considerably surprised to find that in order to achieve the results desired it was necessary for us to have a considerably larger amount of bookkeeping than did the United States Steel Corporation, although our turnover at the time was, say, $10,- 000,000, and the steel corporation's turnover very many hun- dreds of millions. 'Unless the underwriter adjusts these rates accurately to these changes and conditions, one of two things happens. If he fixes his rate too high, a competitor comes along and takes his business. If he fixes it to low he loses mbney, and if he keeps on long enough, he will have to retire from business. "With a marine underwriter, therefore, it is a matter of literal business life to see that his rates are on the whole correctly gauged to the hazard run. "If he fails to do so, he is very speedily eliminated from the field of competitive insurance, but even if he succeeds in doing all that I have outlined hitherto, in order to turn in a satisfactory balance sheet at the end of the year, he has got to be a good deal more than a mere keeper and observer of accounts. **The way the marine underwriter makes his money is by taking the business which has been operating at a loss, find- 270 EXPORTING TO THE WORLD ing out tht cause of that loss, and eliminating it By doing this he can for possibly a year or two, until his competitor finds out his method, obtain a fair share of profit upon a given trade. "I can cite as an instance in point, the insurance of the live animals between this country and Europe, where by the ini- tiative of private underwr ite r s a saving of some sax cents on every dollar of value on such exports was secured to American shippers and producers of cattle. The saving to the con- sumer, in the course of years ran into hundreds of millions of dollars, and a business which had been insured at a loss at a rate of seven per cent, ultimately was insured at a profit, at a rate of one quarter per cent. "Another illustration which occurs to me, was the insurance of merchandise to Australia, where there had been a very bad run of fires on shipboard for several years, which fires were ultimately traced to the shipment of some oil clothing that had caused spontaneous combustion. **Argus, himself, with his hundred eyes, is no more alert than is a marine underwriter to the adoption of every ex- pedient which may result in saving of loss by avoidable perils, and thereby obtaining a profit on his transaction, and in the IcHig run a reduction in the cost of insurance to the con* sumer.'* How Marine Insurance Clmms Are CoUecUd The shipper usually collects all claims due on the marine insurance policy for the consignee although the matter of collection is up to the latter. The shipper does this merely out of courtesy. He assumes no re^nmsibility in the matter; he merely acts as agent for the consignee. When daims are made against marine insurance companies having agents in foreign countries the matter of collecting insurance money is charged with little difficulty. Shippers and consignees should always take pains that they cover them- selves with insurance policies of companies having agendea in the countries involved. Such connections make it easy to collect their just claims. In cases where the goods are damaged it is difficult to {dace MARINE INSURANCE 271 the responsibility for such damage. Who must pay, the ship- owner or the marine insurance company? If the damage to merchandise is caused by the shifting of the cargo the ship- owner would be held responsible unless the captain of the vessel immediately upon arrival at port files a Protest in which he declares that the vessel experi^iced unusual lou^ weather durii^ the voyage which might have caused the shift- ing of the cargo. This Protest is duly attested to before the consul of his country at the port of destination. When such I'rotest has been filed daim for damages is laid before the insurance people who are then held responsible. Payment is immediatdy made unless they dispute the captain's daim. The following steps are necessary in collecting insurance: Underwriters should be immediately informed of the ar- rival of the damaged goods so that they may appoint an expert to examine the goods. The expert will then make his recommendations which are usually that the goods be sold at auction. Evidence in Ae form of a bill of lading is required to show that the goods were actually shipped. Title to the insurance which is conveyed by the Certificate of Insurance must be produced. A formal sworn statement of the amount of damages sus- tained whidi may be had from the local authorized represent- ative of the underwriters' should be obtained. If it is impossible to obtain this statement the official statement of the custom house authorities certified by the consul of the country from which the goods were shifted is suffident A sworn statement indicating how the damage was caused is necessary. The sworn statement from the examiners is usually sufficient but where this will not be allowed it may be necessary to obtain a certified copy of the captain's sworn Protest which should give full particulars. Without tiiese particulars it will be difficult to convince the insurance oom^ pany of the justice of the claim. A copy of the commercial invoice is necessary. The foregoing documents once in the hands of the con- signee should serve to make the ootlection on the insurance easy.* The collection of claims from marine underwriters in which frequent delay it ocperieneed, is in most instaacea d«e to the kck of necessary docmnents and ouer information. In snch proceedings the shipowner, the charterer, the exporter MM utm importer, each has a duty to perform, and unless that duty is properly 272 EXPORTING TO THE WORLD discharged the marine underwriter is naturally delayed in arranging the payment of a claim. With a view to facilitati^ HUb work» the Fraak B. Hall ft ComiNmr have issued a small booklet which points out that before a claim can be collected from the insurance companies, or underwriters, it is necessary to show that a peril inarad agaiast kaa eoaM to tlw liort, detfiu i cu t or daaaage" of the ship or tiM interest insured, and that it amounts to the required percentaga. This is usually done by doctunents known as the protest (generally an c«tendad protest), the fcportt of aanrey and the receipted repair MBa or Tow clwi . As soon as possible after the arrival of a vessel at a port of refuge or of destination (and within twenty-four hours after arrival) the captain (or master) •f tbe vcaad arasl Bole Ma proleal bcfare a aotary pnbHe or eoaattlar oAeer hiMtf stating what has happened. If it then appears that the loss or damage is sufRcient to warrant the making of a cktim upon nnderwriters, the protest most bo extended to Inehrfe a a ari atl v e of voyage, detaiHng tiw eaoaea of A« loaa or damage. Whenever possible, the master should be sent to the office of the adjusters to have them extend the protest. Tbe log books for the voyage daring which the loaa OiT daango haa occ li n ed A o old bo ddivercd to tiia adfvatera. The note of protest is not a sworn document and is sigrned by the master only. An extended yaotest is signed and sworn to by the master, one or more deck officers, one or ■Mfo aBgteocr oftccra nd ona op flMro awiibafv of tiM CMW« Immediately upon arrival of a damaged vessel at • fort of distress, or of destination, the master must notify his owners by caUa and the owners in turn ■mat immediately notify tfw adiastera, wbo win notify tbe Tariona tmderwritera interested. The owners or their agents may appoint a surveyor to represent owners' interests, or their own superintendent, if they have one, may act. A survey will be arranged by titt adhwtera with the u a de i ' w rit er a . If possible, all the san re y o ra should agree apon the causes and extent of the damage and should sign a joint survey report. Any surveyor differing from the others should decline to sign tho joint survey. After the damage has been repaired, the surveyors should make further reports stating that repairs have been completed to their satisfaction and that the vessel is in a se a wo rthy condition and fit for the carriage of dry and perishable e a rg o ea or of such cargoes as in their judgment she is fit to carry. If the vessel be tem- porarily repaired, the reports of surveyors must show this and their recommendations for final repairs. Cottfnaioa ahoold aoC bo made batwaea tiie reports of ebMaifeatioa auryeys and damage surveys. If no marine surveyors are available, the master and engineers of other vessels in the port may be called upon, but masters must com- municate with their owners immediately in every case and bear in o^ad tiiat th^ mtist not assume responsibility unless absolutely necessary or their owners instruct them to do so. Owners should always confer with and obtain tiba assistance of the adjusters. All repair and other bills relating in any way to the loss or damage, should be forwarded at once to the owners and by them to the adjusters. The adjusters will examine them and after consultation with vmmat, aMatar* aanrajrara, etc, determine which may be for owaer'a account. Bills should be receipted or rece i pts attached before they are forwarded to the adjusters. Owners should furnish to the adjusters particulars of the credit, if any, to be allowed for old material and should also advise if any of the repahr work was done on overtime. Where this latter is the ease, underwriters may be charged with the overtime bonus only to the extent to which they have benefited thereby as by the saving of drydock dues. Where the repairs have involved the drydocking of the iressel owners shoald advise the adlnaters when tiie Tesael was last previously on drydock, and whea die would have been due for docking in the ordinary course. Where the survey reports call for the painting of the vessel's botttmi, the adjusters ahonld be given ^e date when the Teasel woold next hare been &ue for painting in the ordinary course. If the repairs made at a foreign port are partly temporary and partly permanent, or if they are partly for owner's account and partly for nnd crwrite i s * aceoont, or if they are paruy on aceotmt of particvlar average damage, that ia accidental damage, and partly on account of general average sacrifices, the anrveyors at the time of their approving the repair bills should be requested to indicate on these bills Ik»w the various items should, in their opinion, be dealt with. Where a vessel having sustained loss or damage in the nature of general average arrives at a foreign port, the agent of the vessel or master must see that no cargo is delivered to tiba cearigwaei until a general average bond or agreeaMBt has been signed and a guarantee given by acceptable underwriters or their agents, for the payment of all general average, salvage and (or) special charges, or until a deposit sufficient to cover what they will amount to has been collected from the oauigBaaa. The adjustera ahoald ahraya be c o n au lt a d , and if poaaibla attaad to tbaaa Mtlara tlxemselves. Where the cargo is aeeessarily discharged in the geaaral iatarest, care shoald be taken to note any damage which may be sustained in consequence of this forced discharge. While the cargo is out of the vessel it should be specially covered by Inaarance. Geaeral average d i a b ur s ements incurred at a port of refasa lioiiM bt aovarad laaKaaaa fraaa fha port ol ftfma to the port of daaliMtloM* CHAPTER XVIII HOW ORDERS ARE FINANCED American exporters have always enjoyed good banking VACiUTiES — Methods of finanong shipments for export — Selling Goooe on open csedit basi»— How commercial credits ARE €MNn>--^AccinA]fci cnDiiB---BaL m exchange, or DRAFTS. The matter of financing foreign trade is becoming less difficult. Amencan banldng instvttttions under pressure of the neces- «ty of meettng the demaiids d Americaii numu^ictttreni and exporters are establishingr tMranches in the principal trading centers of the world where they may be able to render service in tne matter of financing the vast amount of business that is now done between buyer in a foreign country and seller in the United States. American exporters are last learning how to use the madunery that mil htmg bade to tiiem the proceeds from the sale of merchandise to a customer whom they have never seen and who is doing business thousands of miles away from the source of supply. Perhaps one of the strongest barriers that prevents the average American business man from efmying in busmess with merchants in fordgn countries is fear— fear that he may not be able to get his money for goods shipped. There is an uncertainty about it all, he reasons, and yet if he knew the familiar paths followed in this seemingly difficult function, and the ease with which he could transact business whether his customer happened to be in India or Australia or South America the barrier of fear and prejudice would soon dis- appear. American Exporters Have Always Enjoyed Banking Facilities The machinery of financing export trade is old. American 274 HOW ORDERS ARE FINANCED m pioneer commission houses and other export firms have been familiar with the function of financing export shipments for many years. Although there were fewer branches of American banks existing in foreign countries in the early days, our pioneer export merchants never found it difficult to sell thdr goods and obtain their money in due time from their customers. If there were no American branches in certain foreign countries where American exporters did business surdy there would be bank branches of British, German, French or Italian origin. Within recent years, however, American banking institutions recog- nizing the necessity and value of extending their activities to foreign fidds in order to cooperate with the growing number of American merchants in the foreign markets of the worid, have placed their branches in all the important trade centers of the world, and today there is not an important city in any section of the giobe that does not boast of having a branch office of some powerful American banking house. There is no question that this branching and broadening out has served as a powerful stimulant in the development of commerce be- tween this country and other regions of the earth. Methods of Fktancing Shipments for Export "Wdl, we have got the machinery for handling our export trade,** says a merchant. ''We have got the ships to carry our merchandise; we have got our customers abroad to buy our goods; how, then, shall we go about it to obtain our money?" That is the first question that any manufocturer who is branching out for business in the Far East or in South Amer- ica will ask. "How can I get my money?" It is the purpose of this chapter to briefly describe these methods so that the details that are necessary to be learned may be clear to those who are ready to engage in export trade. The financing of exports may be divided into the following divisions : j (a) Open credit. * (b) Draft against importer. \ (c) Cash shipment. 276 EXPORTING TO THE WORLD StUmg Goods on - Op€n CredH Basis Open credit means a book account. The merchant trusts and the customer is supposed to pay when bills are rendered in acccMrdance witli a prevknss agreement In domestic trade open credit is common. Trading mider this method is done to some extent in foreign trade. American exporters, how- ever, are reluctant to grant open credit which is in general demand the world over. Open credits make collections un- certain; risks are increased. Foreign customers in many in- stances do not show the indinatbn to meet their obligations at the stated time under the open credit basis. Distance lends them an air of indiflference, and they are less susceptible to the demands of their creditors than they would be i£ within easy reach. The enforcement of prompt payment iS not an easy task when the buyer and seller are separated by thou- sands of miles, and when cable toUs are high and the mails are very slow. f Open credits may be successful, however, where the Ameri- can manufacturer or e3q>orter has a branch establishment in ^the foreign country in which he is operatmg. It is less diffi- cidt for iht resident representative to keep in close touch with his customers, and to make his collections at stated in- tervals, and to enforce payments by lawful means when cus- tomers are rather slow in remitting. As a matter of fact, open credits are uniformly soccessf ul only under such con- ditions, or when there is a special agent of the seller on the ground to see that mcmeys due are paid withm the prescribed period. Cash Terms m Espari Traie The general rule followed when a new customer applies for merchandise and terms in the United States is cash in New York or at any other A^ierican port There is nothing strange abont this rule. It is even f<^lowed in the domestic business where it is quite difficult for a new customer to buy merchan- dise on credit from a firm unless he can produce a satisfactory commercial rating. There is no reason why this rule should HOW ORDERS ARE FINANCED 277. be done away with in doing business with a customer in a foreign country. Contrary to opinion this rule is not pecu- liarly American. The British, Germans, French and other foreign tradii^ nations demand cash in advance of shipment from cus- tomers with whom they have not done business before and those who are unable to produce adequate financial references. A man uf ac t urer or exporter cannot extend credit to a person he does not know, and an importer should not ask for it until he has established himself in the confidence of those from whom he wishes to make his purchases. There are cases, however, where importers have very con- scientiously sent their cash in advance as payment for ship- ments they expected within a reasonable time. Unfortunately, they have been compelled to wait months and months for their merchandise, due to the negligence of some manufac- turer or exporter in this country. It is no wonder, therefore, that occasional criticisms are made against the practice of compelling cash in advance of shipment from import^s. On other occasions it has been noted that goods have been re- ceived at destination in a damaged condition as the result of improper packing. In other instances, substitutions have been made, and the injury has been deep. The importer sends his money in advance and he esqiects the things he has ordered. Cash in advance is demanded, however, only in cases where die foreign importer is practically unknown to the American ex- porter or where he fails to submit proper financial credentials.^ The bulk of our foreign trade is done on a credit basis, and the machinery for these credit operations is so simple that any one having the proper commercial rating and reputation may use it A foreign importer who submits to the terms imposed upon him by an American exporter may be able to make his cash pajnoient in the following manner: (a) He may send his remittance direct to the exporter. (b) He may send his remittance through the bank in the exporter's coimtry, against the delivery of the necessary documents. (c) He may send his remittance through a local bank in his own territory, against the delivery of the necessary documents. The latter two methods of financing export shipments may «78 EXPORTING TO THE WORLD be effected under a banker's credit of which there are many forms. Presently, we shall show how the latest of all meth- ods — the acceptance credit — may be used by importers in loreigfi countries for the purchase of their merchandise in the United States. In the meantime the opening of a commercial credit must have the reader's attention/ How Commercial Credit May Be Opened by Importer A manufacturer upon receiving an order from a foreign customer with whom he has never done business before may suggest to him that his policy is to obtain cash for his goods Ere they leave the country, but that arrangements can y be made for the nuttual prolectioa of both buyer and T for the establishment of a commercial credit wi^ a f teliable American banking institution so that the payment ot ' itierchandise may be obtained upon the presentation of the i^per papers by the shipper. This plan safeguards the im- pOTter who knows that his money is in good keq>ing, as well as the manu^icturer who knows that he may obtain his cash the minute he presents his draft and necessary documents to complete the transaction. A commercial credit of this kind is j advisable only when large sums of money are involved. ! The importer who desires to cipen a commercial credit in this country may go to his own local banker and make ar- rangement for the establishment of this credit with his cor- respondent in the United States. C ommercial credits a re either confirmed or unconfirmed. The local banker will in- struct its correspondent in the United States to pay certain monejrs to certain persons in the United States under certain conditions. If the importer happens to be an old» reliable customer of the local banker he need not put up any money for this service immediately, but he may make payments only as the local banker requires. The local banker, of course, charges interest and a small commisskm for services rendered. If the local banker opens a confirmed credit for his client in the United States it means that it cannot be cancelled dur- ing its life unless with the consent of all the parties thereto; the applicant for the credit, his banker, the issuing bank and the beneficiaiT. HOW ORDERS ARE FINANCED »79 An unconfirmed credit is subject to revocation at any time by any of the interested parties, and on this account is not as acceptable to beneficiary as is the confirmed or irrevocable credit, particularly where merchandise is in process of manu- facture. The rate of charged by a bank on a con- firmed credit is slighdy higher than that charged on an un- confirmed credit. A confirmed or irrevocable credit reads something like this : Guaranty Trust Company of New York. New York, October 16th, . To The American Export Association, 140 Broadway, New York City. Dear Sir: — In accordance with cable instructions received from Ban- co Mercantil Americano del Peru, Lima, Peru, we open an irrevocable credit in your favor for account of The South American Import Company, Lima, Peru. Amount $100,000 (One Hundred Thousand Dollars) covering shipment of General merchandise from New York to Callao, Peru. Drafts under this letter of credit are to be drawn at sight on us and arc to be accompanied by a set of Shipping Docu- ments of a character which must meet with our approval, consisting of: Shipper's invoices Consular invoices if such documents are required in ccm- nection with this shipment. Marine and War Risk insurance policies. Full set of ocean steamer Bills of Lading made out to order and endorsed in blank, or to the order of the Banco Mercantil Americano del Peru*^ This letter of credit is valid only upon there havit^ been issued an appropriate Export License, covering the trans- action. It must be understood that payments under this Credit will only; be made provided the goods are actually on board or loading on the Vessel named in the B. of L. If Government regulations restrict the issue of order Bills of Lading, please communicate with us and we will advise you in the premises. Marine insurance sfiould cover from Warehouse to Ware- 88a EXPORTING TO THE WORLD lioase, and not less than ten days after arrival, and also in- clude deviation clause, craft and lighter clause, negligence and or latent defect clause. Policies reading Free of Particular A¥mig« completely, miist not be tendered without prior ar- rangement with ua. This letter of Credit is issued subject to all rec^ulations and enactments of the United States Government and its Allies and to any proclamations of the President governing export shipments. The document should be presented whenever possible in time to be forwarded on the steamer carrying the merchandise. This Letter of Credit expires June 30, 1920. If you are unable to comply with the terms as indicated above, please communicate with us promptly, and oUige, Yours respectfully, Guaranty Trust Company of New York. The confirmed credit differs from the unconfirmed or re- vocable export credit in that, as an irrevocable credit, it can- not be cancelled prior to the date specified in the credit with- out the cmisent of the four parties thereto. Commercial Letters of CredU When the shq»per presents the necessary papers to the bank and complies with all the conditions under a commercial credit he receives his cash immediately. This kind of trans- action is generally called a cash credit and opposed to it is the time credit which is drawn for a longer period and is covered by a commercial letter of credit The commercial letter of credit authorizes an exporter or manufacturer to draw a draft imder certain conditions against an importer for merchandise he has sold. The letter may be addressed direct to the ship- pers or to the bank. When addressed to the shippers it reads something like this: **You arc authorized to draw upon The International Bank in (name of city) under the following conditions." When the letter of credit is addressed to the bank it simply authorizes it in writing to accept the drafts of the shipper under certain conditions. If the letter <^ credit is confirn^ed to the shipper by the banker then the shipper has no further HOW ORDERS ARE FINANCED 281 responsibility in the matter. No recourse can be had on him even if the importer fails. The banker alone is responsible now, and he is fully secured by the bill of lading and other papers made out to his order and which he sends to the foreign local bank with the draft for collection under terms that the local bank has arranged with the customer.. The customer pays the local bank which remits the money to the American instituticm in time to meet the draft at maturity. The agreement between the bank and the person for whom \ the letter of credit is drawn virtually provides that the latter's drafts will be duly honored upon presentation and under the conditions upon which the credit was given. There is a time limit to these letters, usually; also provision is made that all drafts against the credit be accompanied by the customary documents such as the bill of lading, insurance certificates, invoices, etc. Batik Connections Determine Farm of Credit The form of the credit is usually determined by the char- acter of the banking connections of the importer. The rates of exchange between one country and another may also de- termine its form. The importer need not always open up a credit through his local bank. He may open credit directly in the exporter's market if his financial standing is satisfactory, thereby dispensing with the local bank and the necessity of paying an extra commission. The operation of these commercial credits when made avail- able in this country is described in a "Handbook of Finance and Trade with South America" issued by the National City Bank of New York as follows : "Our branch or correspondent in foreign country through which credit is established, informs us of the opening of Credit, and we in turn inform the beneficiary that credit has been established by foreign firm in his favor, and also the amount and the conditions under which we will make pay- ments or accept drafts drawn thereunder. "Many lai^e purchases are e£Fected through this medium, through credits of this nature being arranged not only by South American firms in favor of firms in the United States, m EXPORTING TO THE WORLD but also by Americaii fimis in favor of South American and European houses. "In cases where the foreign merchant does not open a com- mercial credit to cover his merchandise purchases in tliis country, payment is usually effected through the medium of draft which is forwarded for collection, either with or without shipping and other documents, to our foreign branches or cor- respondent banks/* How Revotvmg CredU Moy Be Effected Reference to a Revolving Credit is also made in the hand- book. It says: "Where the <^>erations between two parttei in different countries are to be more or less continuous, a convenient and economical form of credit, known as a revolving credit, may be established. "Under this form of credit once the conditions are agreed tapoa they may be made permanent for future credits by simply embodying the conditions under which the amounts may again become available. Through the medium of a credit of this nature, as the amounts drawn thereunder are liquidated they again become available under the conditions of the orig- inal credit without the necessatj of further cabllqg or oor- respondence. •Revolving credits may be divided into three forms. To illustrate : "A in foreign country opens a credit in favor of B in this country up to say $20,000, the conditions of which permit B to* draw, as shipments are made, upon bank through which credit is made available, the said bank honoring such drafts when accompanied by documents covering a specific ship- ment Upon liquidation by A of the amount or amounts drawn by the amount or amounts so liquidated again be- come available to be drawn against by B under the original conditions. Should the total amount of the credit become exhausted, no further drawings thereunder may be made by B until liquidation by A of all or a portion of the drafts drawn by B. This explains the revolving feature of this credit, in- asmuch as the full credits or sudi poftions thereol aa have HOW ORDERS ARE FINANCED 283 ' been liquidated by A, again become automatically available to be drawn against by B. **The second class of credit under this revolving form per- mits B upon A's instructions to the bank, to draw a specified sum in one draft. Upon maturity and payment of this draft by A, the same amount again become available to be drawn against by B upon the same conditbns which governed the original drawing. "Under the third class of revolving credit, A in a foreign country permits B in this country to draw in one draft for the full amount involved, whereupon the credit again becomes automatically available for a similar amount and so on in- definitely until the expiratwn of the time Hmit specified in the original instructions. "This last form of credit is limited as to time, but as to the amounts drawn thereunder it is only limited as the unit in j ma< amount which may be drawn thereunder. **It is also possible to limit drawings to a certain amount during specified period, to be drawn in one or in various drafts, the original amount again becoming available at the expiration of each of such periods. **The revolving credit is very elastic in its application and may be made to serve any reasonable requirements along the lines suggested in the illustrations. Furthermore, it should be noted that the commission charged by the bank is calcu- lated not upon the full amount for which the credit is original- ly opened, but upon the amount or amounts as availed of tiieiei Opening of Commercial Credit Illustrated The Natbnal Gty Bank's Handbook of Finance and Trade with South America, presents a very concise illustration of a complete transaction involved in the opening up of a com- mercial credit. The bank traces the transaction from the opening of the credit to the payment to be made under its terms. It is as follows: "A merdiant in Argentina, we will say, has ortiered a quan- tity of machinery from a Chicago house. As the Chicago house ' 284 EXPORTING TO THE WORLD is not familiar with the credit stancling^ of the Buenos Aires £rm, let us suppose that the information in our credit &les and our clients, is not, in this instance, of a natiue to warrant the extension of time. The Chicago bouse thereupon cables the Argentine merchant that order will be entered if a confirmed commercial credit is opened in their favor through The National City Bank. ''A confirmed credit is required in this instance, because the machineiy may be of special manufacture, and the Chicago house, before commencing work upon it, wishes to be secured against a possible revocation of the order when perhaps the machinery is half completed. "The Buenos Aires merchant, acquiescing in the demand of the Chicago house, arranges with the Buenos Aires branch of the National City Bank of New York for the opening of, say, a §20,000 confirmed credit, to be availed of through the head office of the Bank in New York. ^The Chicago house is made the beneficiary under this credit, which is practically an order on the New York office of the bank, either by cable or letter to pay to the Chicago house the amount stipulated, generally upon delivery to the bank of a full set of shipping documents covering the ship- ment. If the credit were an 'acceptance credit,' the New York office of the bank would 'accept* the draft of the Chicago house for, say thirty, sixty, or ninety days, as may have been agreed upon. Upon receipt at New York of either the cable or letter opening the credit, the Bank at New York immediately notifies the beneficiary (the Chicago house in this instance) that such credit has been opened and the conditions upon iNdiich payments thereunder will be made. It will be noted upon reference to the definition of a 'confirmed credit* that this kind of credit can be revoked only with the consent of the four parties concerned, viz., the Buenos Aires merchant, the Buenos Aires branch of the National City Bank of New York, the New York office of the National Gty Bank of New York, and the beneficiary at Chicago. Chicago House Prepares ia Make CMecikm "The machinery having been completed, the Chicago house HOW ORDERS ARE FINANCED 285 consigns it on a railroad bill of lading, to its New York agent, or, in the absence of a New York agent, then to some reput- able forwarding house at New York, the shipping port, with instructions to secure the ocean bills of lading. Consular In- voice, insurance certificates, jtnd other necessary documents. These documents are thereupon presented to the bank, and if they are in order and meet the requirements of the credit, payment will be made by the bank, usually through the medi- um of a bank check to the order of tfatf beneficiary^ If, how- ever, beneficiary is a depositor of the bank, it is probable that the amount will simply be credited to his account. ••The bills of lading are generally made out *to order' and are endorsed in blank by shipper, after which they are for- warded to our Buenos Aires branch. To order* bills of lading, however, are not permissible to Venezuela and Colombia, to which countries it is necessary to consign documents and merchandise direct to the consignee. More care is therefore necessary in looking into the credit standing of consignees in those countries* ••It wiU be noted in the transaction we are following that as the bills of lading have been made out 'to order' and endorsed in blank, the bank, having possession of the documents, prac- tically controls the shipment, and the Buenos Aires branch will only sttrrender these evidences of title, which we wiU assume have gone along on the same steamer carrying the shipment, upon compliance by the purchaser in Argentina with whatever conditions were agreed upon in the undertaking creating the credit. These conditions may take various fcmns. If the credit standing of the Aigentine merchant is beyond question, it is possible that he has established with our branch a line of credit to cover his commercial credit operations, in which event the documents may be surrendered to him with- out collateral security being placed with our branch bank. ''Should security be deemed advisable, however, this may ^dre various forms, such as, depositing with the branch ac- ceptable securities (bonds or stocks) until liquidation of the obligation, or perhaps, the depositing of a note bearing the endorsement of a responsible individual or firm. It may have been agreed that such surrender is to be made upon accept- ance by the Argentine merchant of a draft to be drawn upon him for an agreed tenor by our Buenos Aires branch. It may S86 EXBORTiNG TO THE WORLD alao take the form of a trust receipt to be deUvered to the branch by the Argentine merchant, under which title to the merchandise remains in the name of the bank, the proceeds of partial sales to be turned over by merchant to the branch until complete liquidation erf the transaction. There is usually more form than substance to a trust receipt, however, as once the merchandise has been placed in the warehouse of the purchaser it is not an ea^ matter, in fact it is practically im- possible in most instances, to have it so earmarked as to keep it safely guarded from other merchandise for identification in the event of default or other impediment arising. 'It is possible that the conditions of the credit, owing to the financial and credit standing of the Argentme merchant, may be broad enough to permit of the documents being for- warded direct to the Argentine merchant by the shipper in the States, in which casct such documents should be made out to his order direct* *'In the case of an acceptance credit, the draft drawn upon the bank by the beneficiary (in this instance the merchant in Chicago), will be accepted by the head office of the bank in New York, under the Federal Reserve Act which grants to national banks the privilege of accepting bills of exchange growing out of transactions involving the importation and exportation of goods. This acceptance usually takes the form of a stamp across the face of the draft with the word "ac- cepted' and the date, with the signature of a duly authorized officer of the accepting bank, and will there upon be detached from the other documents for return to the Chicago firm, to be discounted by them immediately, if they prefer, or to be bdd by them until maturity date tiiereof . •Tfn tfie case of the acceptance credit the conditions at Buenos Aires under which credit was originally opened quite likely specify that payment is to be made some days prior to the actual maturity date of acceptance at New York, through the medium of a draft to be drawn by our Buenos Aires branch upon the Argentine importer. This draft is given an earlier maturity date than the Chicago draft in order to en- able the Buenos Aires branch of the bank to cable ftmds to New York in time for the New York office to meet its ao- e^taace of the dnit ol the Chacago hom^ d HOW ORDERS ARE FINANCED it 287 Difference Between Confirmed Documentary CredU and Acceptance Credit "One of the points of difference between the ordinary con- firmed documentary credit and the acceptance credit is that under the former it is not always necessary for the American shipper to draw drafts, the conditions of the credit usually instructing the bank to pay cash i^inst receipt of documents, the*bank taking simply the receipt of the shipper for payments made thereunder. This receipt may consist of the simple en- dorsement of beneficiary on the bank's check for the amount involved. Under the acceptance credit, however, the instruc- tions from the bank through which the credit was originally opened to the bank through which it is to be made available, would be to accept the draft of the American shipper, under certain specified conditions, such acceptance by bank protect- ing the maker of draft in the event of the Argentine merchant becoming insolvent before maturity date, the recourse of the New York bank under such a contingency to be had to the foreign bank which originally opened the credit." Partial Payment in Advance Often Made The manufacturer or exporter should beware of partial pay- ments in advance. They may find themselves in considerable trouble in attempting to collect the balance. American mer- chants often find themselves in this predicament in dealii^ with foreign customers. Before permitting merchandise to leave the country on this basis the shipper should know some- thing about the responsibility of the importer. The fact that he has made a partial payment on the goods does not fully protect the manufacturer. There have been histances where partial payments have been made, the goods shipped, rejected at the other end, and finally sold at auction, the original buyer bidding in an eactremely low price for the consignment. When ever a shipper is willing to permit his merchandise to leave the country on a partial payment basis he should protect him- self to the extent of demanding that the initial payment shall cover enthre coats of getting the^goods back to the point 288 EXPORTING TO THE WORl-D of <»%iii in case the customer fciuses to accept them at the port of destination. The Acceptance Credit m Foreign Cammeree The Federal Reserve Act authorizes member banks to ac« cept drafts drawn upon them arising out of commercial trans- actions involving the importation or eaeportation of goods having not more than six months to run. The establishment of an open discount market in this country in which bills of exchange may be bought and sold is the natural result of this authority under the Act. The acceptance system operates something like this: A foreign buyer wishing to purchase goods in the United States, and requested by the exporter to arrange a bank credit against which he may draw when the shipment is made, may arrange with his local bank for this credit. The local bank in turn gets in touch with its American correspondent and asks it to open a credit in favor of the American esqxnrter and to be drawn i^^ainst under certain conditions. The American exporter ships the goods and then goes to the American bank with the bill of lading and other neces- sary documents with draft attached, and presents the latter to the bank for acceptance. The American bank stan^>s ''accepted" Supply Co. , PRO FORMA Vice President* Draft Drawn under Banker's Authority to Negotiate. Ishould be endorsed by Drawer. HOW ORDERS ARE FINANCED &95 lading to the consignee either against pa3rment immediately, or acceptance of draft. The latter procedure is commonly known as "documents against acceptance." In some parts of the world importers may be found who desire to take up their drafts before the date of mattuity. In instances like this bankers may ask for instructions as to rates of discount or allowance for interest that such procedure may justify. Shippers usually make certain discounts or al- lowances with importers in advance although in The Far East where this practice is common the local bankers publish regularly, 'Vates of rebate" for such transactions. IPliat Banks Charge for Collecting Draft The bank does not offer the service of making collections of drafts for American shippers for nothing. It must charge a small commission and include in the total bill such charges as postage and revenue stamps. The bank's commission I ranges from one-eighth of 1 per cent to 2^ per cent Then I there is the interest charge which runs from the time the/ draft is drawn to the time the proceeds are received by the bank in this country. For instance, if the bank buys a draft on Valparaiso, Chile, at 90 days sight, the interest will run for ninety days plus the time it will take the draft to reach Valparaiso and the time required for the remittance to reach this country. This interest charge, together with commission, and other minor charges, is included in the total of the draft. Peculiarities of Drafts in Certain Foreign Countries Custom or local conditions in foreign countries sometimes determine the method by which drafts are to be paid. The Colonial clause known to all exporters doing business with South African and Australian importers is familiar to these merchants. It reads like this : 'Tayable with Exchange at the current rate in London for negotiating bills on the Colonies." This means that the draft must be paid at the ruling rate of exchange between New York and London and is passed by American bankers to London direct and not to Colonial banks. m EXPORTING TO THE WORLD Drawees must pay interest, commissiou and other charges between London and Colonial banks. Drafts drawn cm certain countries of South America are either drawn in dollars, U. S. currency, reading "payable in legal currency at the bank's drawing rate on day of payment for sight bills on New York," or drawn in pounds sterling reading, "Payable in legal currency at the bank's drawing rate on day of payment for ninety days sight bills on London.** When drafts are drawn in dollars all charges such as in- terest, commissions, etc., should be included on the face value of the draft, although this should not be done until there is a complete understanding with the customer at the other end that this procedure will be followed. When drafts are drawn in pounds sterling all minor charges such as interest, commission, etc., are charged in on the rate of exchange that bankers in this country quote. Drawees ar- range to pay these bills on London through their local bankers. Sometimes, in drafts to the Far East or other places wher^ it is impossible to make exact calculations clauses like this are usually inserted: 'Tayable with interest at 6 per cent per annum from the date of draft to approximate date of receipt of proceeds in United States." This clause is not inserted however, unless there is some previous understanding with the customer who often complains against paying anything beyond what is itemized on the invoice. How Exports Are Fnumced to Paraguay An interesting report on the methods of financing ship- ments to Paraguay recently made by Consul Henry H. Balch, of Asuncion, Paraguay, reflects the varying methods that may be in force in various parts of the world in connection with financing exports. This report appeared in an issue of '*Ex- port Trade" and part of it is as follows: 'The usual fee chai^d by Asuncion banks for the collec- tion of amounts held by foreign banks on all classes of drafts, whether clean, documentary, or time, is one-fourth per cent w^ith a minimum charge of 25 centavos, Argentine gold (about 23 cents) for drafts of small amounts. **Each draft presented for collection must bear a Para- guayan stamp. The stamps required are as follows: For sight HOW ORDERS ARE FINANCED 297 drafts or up to six day«, 60 centavos; for drafts of nine days up to six months, one peso per $1,000 or more; for drafts of more than six months, 2 pesos per $1,000 or more. Such ex- penses are usually charged against the drawer of the draft. Checks or drafts remitted by Paraguayan banks in settlement of collections for foreign banks do not require Paraguayan stamps. **The commercial code of Paraguay is the same as that of Argentina. Items must be presented before 11 o'clock a. m. on the day following due date. A notary draws up the act and notifies the drawee who states his reasons for not pay- ing. The note of protest is made by the notary on the back of the draft, a copy of which may be obtained when re- quired. "The regular protest charge is 30 Paraguayan pesos for each signature to draft. If the draft is not in Spanish, an ad- ditional translation charge of 60 Paraguayan pesos for each page is made. These charges are made whether the bill is taken up or not "Banks generally will accept goods on consignment for transfer to the drawee according to the terms specified in the bill, but only when the goods represent the value of the bills sent for collection. Banks do not accept goods for the sole purpose of selling or storing them. The only charges for such services are those specified above. "The usual banking phrase used in drafts drawn against Paraguayan consignee in dollars to enable the remittance of the face amount of such bills without deduction is: Tay- able with exchange, commission, stamps, and aU costs for sight drafts in dollars on New YorkV The charge for coUectingr clean items on Genoa is 0.50 lira oer item t.1„c i TfcL i}^- ^^^'^^ To this is added any actual e?nLres^ncu?re.L Tlw commitwon for. collecting any documentary items is the same If for cl^ plus an additional 1-2 per mille. the minimum charge bein| 2 li^ ^'i^ commission for obtaining acceptance is the tune as for coUectii^ ThS ■pplies to the principal cities of Italy. couecting. This tariff m^^^JSaS JS*^^ *'^U^J^ Italy are 1 per mille. If the bills are stamped in the COtmtnr of ongin, the charge is 1-2 per mille. It is customary to attempt to Collect £S m.'^JfT' ^'•^'".^^ drawee, who usually pays. Deductions for sTamp charg^^ •re made from remittances in case the drawee does not pay. No chjmnf i« far stamps on checks remitted in payment of collections. " nf S?^^* maturity must be made 48 hours after the dav silf/T" f *t ^"V^ ^ay« after the due date in which to vll protested at any time. Protest charges amotlSt tS abiSt^l? to f«fMim to rollacliuii tad hatOaag chuici ob bilit dim is nolxed custom EXPORTING TO THE WORLD th« ^Tk*^^' banks guarantee the payment of drafu accepted by approved Cms and the charge for this is generally about one-fourth of 1 p^cent. ^ThT^hrasfs Jsed in dralts to obtain reimburaaMat of aaeeial ehar«re« .miJiTo- V.^ u ,7 P""^**^* "S*^'* interest. anH Kill— *.«^« ^uT^-T^ apwaai cnargcs, sucn as collection, comimssiou, yA^S^%^AZ£^^K^f^''\^'^? fi"^ same as those used la the United States^ aU^, in=^TH ^^'^^ d^^" remitted such phrases should StI2?^^V, f^'^'hf ""^i^'^^ake to remit the proceeds of bills on the UniS bUtes without loss of exchange provided the foUowing clauae is placed in the dSSSs '^'^Ib^e^'i.'^no^J^SlSS" '^J sight dSSrt? irNew^^Yo'k.^' eli.^ h£ iLft^ regarding the bank from which the drawee pur- f . m'** amounts he usually inquires of several ban^s to see J255B75lrI!.ol . "'^y obtained. When drafts are Srawn S EST ^'i'^ ^'^"^^ accept the bank's aellinff rate for S;f!i • a war decree still in force, the drawermay pay at iSe 5^ LtwLf^ Sr*!SL?L** "i** ^""^^ I^aly, which rate IS usually half- S5ik«L «Bd telling rate. This privilege, however, is rarely bofo?e**^tuHJ^ interest allowed to accepters for retiring drafU a2?e as fhe rreH?f t ""i*' J" P^ctice, however, the rate U genenUy tlM fto I per cent accouata, wlddt ia at pTMeat fiM Wii ^l*"^ charges other than those already mentioned are for postage and S.iLSF^" ^^^^^^ Slr^C^i^^^ I^JlTb^^ficsl^o^J n^o ?I „ '^f tax provided by law for drafts is 4 cenU per $100 bat this is prenerally disregarded In the rare insUnces in which ■tampt are ulSd the dnwM iLTo'^rv it^ f?^.*iSA2W^fil ri?*^ ^ object—as hJlSerYlly"dres-fhc* taS Pro?^ ch-iL"? «?«t P«P«- bears no stamps. . J^'o'*^ charges •!« approximately $3 for each protest— a charge winch tha drawee has to assume if he later pays the draft. Protests are very seldom nuSf and local banks in taking items for acceptance and collectioa%«Sie*X rfA? to protest or not as they see fit, without responsibility on their oartTt^ I protested either for failure to accept or to pai? md the^StH; k ^ WMmty m case of failure or bankruptcy. All protests must be made hefnrl - goto public and two witnesses. The holder of a protcSed item^s enrit ?H #2 i3P893!)"'"' P'^'^"' . ^Colombia ciniiSiw cSSJl Jf£ mi *lISi*'^*»h«„„K°^A, generally object to paying collection charges on items drawn T?«?^'* naturaUy pay interest on time drafts when so sDccifi^T ii^*?lS{^e5*A*^'^*L*V*^"\*^^ „p^„3^ colle'tion and it U sui mt^ that w*cn it is desired that the importer pay these ckarire. *W- tZ inerted on the face of the draft the phrase, "with all bipin|r papers contalo the drawee's name as consiirnee thore SiSSlK ^^vrf *™ CoIomWa with document atUched to be de^ i^^^t^ ^''i KT'^V merchandise arrives at the port it is delivered to the fK?^JS!L" ^-^T transportation company, and bUls of lading are not JiSuired by the customs oflficials as a condition of delivery to OOBSignee The onlv^o^»mer.^ required to obtain the shipment is the Colombia invoice and t?; o«n hS'mi'v'H ^ *"TO«ce attachSl tTSfdrafrheld by the baSk tfirporation, Boston, Mass,, has opened no foreign branches. A branch office of the corporation is maintained at 14 Wall Street, New York City. The Shawmut Corporation of Boston, Mass., the French American Banking Corporation of New York City, and the Foreign Credit Coiporatioa ci New York Ci^ have opened no IcMreign branches. There Is Limit to Bank's Cooperation With these banking institutions ready to cooperate with American exporters in the develofmient of foreign tiade the of^rtnnity is present for tremendous progress in foreign fields. The difficnlties of financing fordgn shipments — which have discouraged many an American exporter from engaging in foreign commerce— have been reduced to a minimum by the establishment of branches and other affiliations. The ei^orter mnst not, however, place his entire faith in the aid he is to receive from the banks. The banks can merely co- operate, but it is not their mission to "drum" up trade for their cHents. The success of the exporter's venture depends upon himself and not upcm the banker. The banker has difficulties of his own in maintaining a foreign Ofganiza** tion. In speaking about the mission of American banks having branches abroad, John E. Gardine, Chairman of the Board of the International Banking Corporation, before the Sixth Na- tional Foreign Trade Convention m Chicago, in 1919 had this to say: *'We cannot expect to sell goods without placing the pur- chaser in a position to buy them. Today the purchasers of Europe have no money. Consequentiy whatever we sell must be on a credit basis. South America, however, is in a better AMERICAN BANKS IN FOREIGN TRADE 305 position to trade. In fact, we have been a debtor nation to that country, so we know how it feels to owe money, where the reverse should be the case. That, however, is the matter of yesterday. We are not here to criticise what has been done, nor to suggest what should be done tomorrow along political lines. My purpose is to demonstrate to you the usefulness of one branch of commercial life of this country, in doing pioneer work in foreign lands, and that is to show you to what extent the branch bank system, as authorized by the Federal Reserve law, can be utilized to its fullest extent imd can lend its aid to the furtherance of the foreign business of the country, which will be so essential in the future. Federal Reserve Law FermUs Foreign Branches "As you all know, this notable act of ours permits national banks with a capital in excess of one millioa dollars, to es- tablish iMranch banks in foreign countries, with the consent of the Federal Reserve Board. That consent has never been withheld, but the establishment of branch banks is not an easy matter. It is not a question of money. It is a question absolutely of personnel. "It may seem strange that in this country of 107,000,000 inhabitants, one of the most difficult things to obtain is a staff of competent men to engage in one of the most respect- able, most lucrative businesses in foreign lands. But, sad to relate, it is so, and the result has been that the banks of this country are fcmed to establish their own educational insti- tutions, so that these men can have the proper training. **In the past we have been obliged to put our reliance upon foreign institutions, in doing our foreign business. That again, is a matter of yesterday. The foreign institutions that are abroad resent the entrance of American institutions into their field, and properly so. They, of course, are only there in the interest of their nations, and to such an extent do they carry out that policy that they do not hesitate to resort to the most unfair methods in meeting and combatting competition from other lands. It is no small wonder that the German trader was so successful in foreign lands. But when we now find out how that was done, we really shudder at the 306 EXPORTING TO THE WORLD lowness of their attitude. Never an invoice nor bill of lading came into their hands but what it was copied and sent to their liome office and there made use of to the fullest extent. Is it any wonder that their trade progressed so well ? "Another advantage that the American merchant can find in the existence of branch banks is in the continuation of re- sfKMisibility. Many of yoa have noted, when you have handed your collections into the bank that you were told that the bank would assume no responsibility for any act of its agents, over whom it had no control. So that if a failure took place while an item was in process of collection, and it just happened to strike you and your check that was remitted was worthless, you were the sufferer. Your bank assumed no responsibility. Now that has been done away with. That is also a matter of yesterday. Today responsibility is continuous. It is an item that really is worth consideration when you take into account the unknown quantity that you formerly had to employ in foreign business. Credit Information Available to Client **A further and more important advantage is the compila- tion of credit information. Reports are on file in the office of the American banks that are absolutely complete, and could readily be compared with the files of any credit agency, and the contents of these files are not public property, but the property of the clients of the bank, and are absolutely con- fidential, and as confidential communications, contain matter that no credit agency was ever able to obtain. These files are at all times subject to the inspection of the bank's clients, and are always brought down to the latest date. "Furthermore, the advantage that the American shipper has in the protection of his property: You all know that %ht laws of some of the countries to the south of us are rather lax in the safeguarding of ocmmiercial interests, particularly bills of lading. The foreign merchant can oftimes obtain his goods by the mere statement at the custom house that they are his, although draft might be drawn with bill of lading attached, subject to payment. That means nothing, but here is where the branch bank stqM in and knows just exactly how to pro- AMERICAN BANKS IN FOREIGN TRADE 807 ceed in order to prevent any abuse of that practice. Since we have had branch banks in South America I cannot recall a single instance where merchants have lost anything through the delivery of goods without proper authority. "In the foraging remarks you will find the following ele- mentary service referred to along general lines, which we will summarize as follows: Continuity of responsibility, inviolabil- ity of trade secrets, the care of merchandise, reliable credit information. These are primary elements in the conduct of all banking business and we will now enter upon a closer in- vestigation of matters pertaining to individual clients ; par- ticularly in matters of public utilities or ^e laying of water pipes or other city or government undertakings, but in those cases, for instance thf laying of water pipes or mains in the city of Rio de Janiero : I know a great deal of care has to be exercised to see that the contractors are not imposed upon. The contractors, being Americans, the cases are generally re- versed. Instead of the contractor imposing upon the city, the authorities try to impose upon the contractor and he, not being familiar with conditions, not knowing how to turn or twist, appeals to the branch banks, but the men who are thoroughly conversant with that kind of business are in touch with good lawyers, and iu that way a great service is being rendered. How Bank Advances Money Against iShipments good deal of doubt has been brought forward as to whether American banks are in a position to advance money against shipments of merchandise, as is being done with cer- tain staples shipped, such as cotton, and on this subject the mind of the manufacturer can be set at rest. This line of business is carried on in different w^ays, either through a direct purchase of the draft or through an advance of a certain per- centage of the face value of the draft, or through direct loans with drafts hypothecated as collateral, or through direct loans regardless of any collateral \alue, and this latter line is em- ployed mainly where large contracts are in question and where it is not practicable or feasible to segregate any f»r- ticular transactioo. These matters can be arranged under an 308 EXPORTING TO THE WORLD understandiog with the honie bank, and in tbe ftiak hm worked ottt very satisfactorilj. **So far we have spoken of the manufacturer only as grant- ing credits, that is, he draws his draft and assumes the entire responsibility for the transaction until he receives his money in either one of the forms indicated above. This Sjrstem may not suit the manufacturer, and he ak>ne, is the arbiter in that respect* He might say, 1 haven't the capital to do business that way," or the goods being of such a character that they arc valueless in the hands of any general purchaser, he mi^t call for payments before the goods are shipped. Here agam the branch bank steps in and is of the greatest assistance. Being acquainted with local conditions and with the merchants, the prospective buyer readily enters into an arrangement with the branch bank to make payments through the home office under certain conditicms, either against the delivery of docu- ments or otherwise, so tiiat the American manufacturer re- ceives his money somethnes even before the order is executed, where the problem is a risky one, but more often before the goods leave the factory. Bank Brmuh Do€s Tmimidmu Bumi€u "Business conducted along these lines in the past year or so, in the case of one particukr bank I have in mind at the present time has run into the hundreds of millions of dollars, and the service rendered in this way extends all over the world, east, west, north and south — in fact, branches of that particular bank girdle the earth. The same service can be rendered the importer as well as the exporter. The de- velopment of the foreign busmess of the country is, generally speaking, greater importance than is manifested by a casual consideration. Gmimercial instruments arising out of the import and export business of the country are the very es- sence of the security underlying the note issue of the Federal Reserve Banks, I refer to the bankers' MHlMice. That, as a rulei results from fmign busmess. Internal trade brings with it trade acceptances which are just as important, but car- ries with it only the security of a commercial house; whereas the banker's acceptance is recognized the world over and is eagerly sought for as an investment at llie closest fates eveiywhere» AMERICAN BANKS IN FOREIGN TRADE 80» *'Now for the present the bankers of this country are per- fectly willing to render all assistance alo^ these lines that it is possible to give, but it must be borne in mind that there are limitations in this respect. These limitations are provided for by law, beyond which a bank is not able to go. Thus you will see that the foreign business of the country would be severely drcumscribed if confined merely to this extent* Therefore, the cooperation of manufacturers must be expected. The business of the country would then assume proportions commensurate with the resources, industrial and otherwise* of our people, but this all requires education, and I have en- deavored in my remarks to point out to what extent the banks and bankers of the country will be helpful to you in creating the necessary experience to simessf uUy conquer the situatkm* The Foreign Trade Department of a Bank **hk order to bring the buyer and seller togetiier, a new de- partment has been organized by the banks of this country, and this is known as the Foreign Trade Department. This is an institution entirely distinct from the usual banking activi- ties and is manned in its personnel by men familiar with every line of business, whether commercial or industrial, and stands ready at all time, in every way, to lend a helping hand to the different manufacturers who first venture into the foreign field. Service is the watchword. As all these questions arise as to methods of manufacturing, marketing, financing and other kindred points that seem to the uninitiated difficult of solution or insurmounUble, thw is where the agencies of the foreign trade departments of the various banking in- stitutions throughout the country successfully contend with any difficulties of that character. It must be further borne in mind that the personal characteristics of the foreign na- tions are not those of our own and that methods that are necmary in apptoachmg them or in dealing with them or in solving problems that arise out of continued intercourse, need the greatest finesse in order to avoid friction ; in fact, friction is the word that ought to be entirely abolished from any com- mercial code. The American youth sent out to man these 310 EXPORTING TO THE WORLD brandies are men of tried character throughout, eonveiaaat with business a&irs in this country and very readily adapt themselves to foreign surroundings, and to the idiosyncrasies of the inhabitants of foreign countries, and through the exer- cise of a fine sense of discretion are able to smooth over rough spots that migfat otfaenroe cause a cessation of all inter- course." Other Services Rgndered by Branchis Service is the principal feature of the American bank branch in a foreign country. Without service the bank cannot expect to thrive. Without cooperating with American manufac- turers and eacporters it cannot eaq>ect to grow. It must give service. Our larger banking institutions are so organized that they undertake through their foreign trade departments to keep their clients who are engaged in foreign commerce in dose touch with conditions in foreign lands. Clients of such banks r^^ularly recdve trade reports from all sections of the globe. Credit reports on customers are at the disposal of clients. These credit reports are complete and represent one of the most important functions a bank engaged in foreign trade can perform for the American exporter who would be running around in circles unless he could obtain rdiable credit information concerning a customer to whom he desires to ship thousands of dollars worth of merchandise. The traveler also receives the full benefit of this service in touring in foreign countries where American branch banks exist The home office is always ready to give lettera of in- troduction to dients who wish to visit abroad. These letters are presented to the manager of the foreign branch. The client is made to feel at home on arrival in a foreign port. If he is unacquainted with the methods of exchanging his American dollars for the currency of the country in which he happens to be the branch manager helps him. If he would li9ce to obtain a list of reliable firms for the purpose of soliciting new business the branch manager sees that he is given a reliable list of names, and information r^arding their credit standing. If he is unable to speak the language oi the country the brandi manager will place at his disposal a member of the staff to American banks are extending their activities to the world's markets where there may be opportunities for the sale of American goods. For- eian branches of American banks are needed in order to facilitate the financing of shipments. This photograph shows the London office of the 6iiaranti» Trust Company of New York. INTENTIONAL SECOND EX POS URE 810 EXPORTING TO THE WORLD branches are men of tried character throughout, COnirersant with business affairs in this country and very readily adapt themselves to foreign SttrrotuidiiigSy and to the idiosyncrasies of the inhabitants of foreign countries, and through the exer- cise of a fine sense of discretion are able to smooth over rough spots that might otherwise cause a cessation of alJ inter- course." Other Services Rendered by Branches Service is the principal feature of the American bank branch in a foreign country. Without service the bank cannot expect to thrive. Without cooperating with American manufac- turers and exporters it cannot expect to grow. It must give service. Our larger banking institutions are so organized that they undertake through their foreign trade departments to keep their clients who are engaged in foreign commerce in close touch with conditions in foreign lands. Clients of such banks regularly receive trade reports from all sections of the globe. Credit reports on customers are at the disposal of clients. These credit reports are complete and represent one of the most important functions a bank engaged in foreign trade can perform for the American exporter who would be running around in circles unless he could obtain reliable credit information concerning a customer to whom he desires to ship thousands of dollars worth of merchandise. The traveler also receives the full benefit of this service in touring in foreign countries where American branch banks exist. The home office is always ready to give letters of in- troduction to clients who wish to visit abroad. These letters are presented to the manager of the foreign branch. The client is made to feel at home on arrival in a foreign port. If he is unacquainted with the methods of exchanging his American dollars for the currency of the country in which he happens to be the branch manager helps him. If he would like to obtain a list of reliable firms for the purpose of soliciting new business the branch manager sees that he is given a reliable list of names, and information regarding their credit standing. If he is unable to speak the languaj^^e of the country the branch manager will place at his disposal a member of the staff to American banks are extending their activities to the world's markets where there may be opportunities for the sale of American goods. For- eign branches of American banks are needed in order to facilitate the financing of shipments. This photograph shows the London office of the Guaranty Trust Company of New York. AMERICAN BANKS IN FOREIGN TRADE 311 act as interpreter and to introduce him to prospective cus- tomers. If he has trouble in getting his trunks out of the customs house or in planning his itineraiy the brancfi" manager sees that he is given assistance. Representative of American Business Above all, the service of the American bank in the foreign field that is most important is that of acting as the representa- tive of American business. In such capacity, it is needed. It cannot get the business for American business men — ^it is not supposed to assume that role, but it can help in develop- ing trade. It can place the foreign customer in touch with leliable American manufacturers or exporters. Once having accomplished this the consummation of the transaction rests with the American shipper. Hundreds of specific instances could be cited where our American banks established in foreign cities have directly fostered trade. The establish- ment of an American bank in a foreign country means that the United States is engaged in foreign business, and that it is in a position to extend every facility in its power to bring buyer and seller together. It acts as go-between. American business men do business differently than foreign competitors. The success of our foreign trade will rest laige- ly not in the way we assimilate Ifie ideals and customs of peoples across the seas but upon the way we extend the typical American commercial methods to their shores. We need not change our methods ; we need not lose our personal- ity. We must remain peculiarly American. Foreigners (ex- pect this of tts. It is a relief to know that American branches In foreign countries are American in every way. They rep- resent better than any foreign bank could possibly do it the American idea as it develops in foreign merchandising. Take the gathering of foreign credit information, for instance. When American foreign branches were first established in foreign countries it was said that importers could never be induced to give the specific information that American business men are accustomed to give in the United States. Now this is not difficult. The typical foreign credit report is a generalization of a business man's standing in the common- m EXPORTING TO THE WORLD ity. Sometimes, such reports are sufficient, but good business dictates that reports of this character be more specific now- adays. Sckoie American banking institations have pment of every kind of insurance in the worid, but insurance of export drafts has never paid in Eogland, because manufacturers after a trial of it have so in- AM£RICAN BANKS IN FOREIGN TRADE 818 variably come to the conclusion that they have to pay more for insurance than the service is worth that they do not sup- port any volume of insurance worth considering. The manu- facturer who desires to extend good lines of credit to foreign customers may go today to American banks and negotiate loans sufficient for safe business. The bank will advise him of the credit responsiblity of his foreign customer but it will not assume the risk of the credit The bank takes into oon^ sideration the fact that it has in its possession the goods going forward; it takes into consideration also the responsibility of the foreign customers, and, on the average, it will allow the exporter usually a much laiger line of discount than could be obtained were the business domestic; always, of course with recourse to the drawer in the event of dishonesty. Al- most invariably it has been the supposed limitation upon the foreign business done on credit that furnished the manufac- turer's motive in asking for insurance on discount without re- course. The larger volume of discount credit allowed by the bank goes in the direction of meeting this want. It is pos- sible that most manufacturers anticipate a larger opportunity for sales than actually materializes ; in other words, the manu- facturer actually finds that the British and American banks give him as large a v(dume of discount as he really needs and should consistently use in comparison to the capital he has in his business. And while a manufacturer often says that he would willingly pay a liberal commission or premium to be relieved of the contingent liability in foreign collections, it has worked out in British eiq>ort experience, and will surely work out the same in our trade, that after trying insurance at the rates now obtaining, manufacturers conclude that they are paying more in premiums than the service of insurance is worth." Forfign Service Thai Amerkam Bankers AdverHee Typical of the services that American banking institutions engaged in foreign trade render is this statement appearing in a pamphlet recently issued by a well known bank in New Yofk Oty. It reads: **To manufactturers and merchants who are interested in 814 EXPORTING TO THE WORLD modern methods of financing their import and export trade, we offer the advantage of our Foreign Department, and invite the opportunity of caring for their needs with an intelligent interest in the task. Supplementing our own facilities are those of correspondent banking institutions in all the leading trade centers, which provide direct and prompt service every- where. "Foreign Exchange — Foreign drafts, money orders, checks, and bills of exchange are bought and sold at current rates. We have remittances to all parts of the civilized world in dollars or foreign currencses* *'G)mmcrcial credits — ^To finance imports and exports we open commercial credits and make payments in the United States and abroad. '^Collections— We accept bills for collection on all countries and make advances while hills are in tibe process of collection. **Direct Connections — Our direct and intimate connections with many hundred correspondents in all parts of the civihzed world enable us to perform special service, both for the in- dividual importer and exporter, and for corporations whose affairs extend over a wide territory. "Acceptances — Dollar Acceptances, and acceptances in other currencies are provided to finance the customers' con- signments and purchases. Domestic shipment of goods, as well as imports and exports, may be financed on liberal terms by this bank's acceptances. "Loans — ^Advances on security of warehouse receipts and bills of lading are made at cimvenience of clients. We dis- count approved bills of exchange. "Letters of Credit — Our letters of credit, issued on banking correspondents everywhere, are available throughout the world. Travellers' Checks— Our Travellers' diecks are readily convertible into all foreign currencies without inconvenience or delay, and form a safe method of carrying funds. "Money Orders — For remittances to places too small to be reached through banking channels we offer our money order system. By this system remittances are made without diffi- culty anjrwhere, money being delivered to redpients through their local post offices, without extra expense. AMERICAN BANKS IN FOREIGN TRADE 315 "Cable transfers — We make able transfers to every country of the world with which America is in communication. "Facilities for Banks — Of special interest to banks and bankers in the United States is our system whereby arrange- ments are made to enable them to issue their own drafts and money orders, on forms printed in their own name. Such remittances are payable through, the correspondents of this bank, etc. "Foreign Money — Various foreign currencies, whether gold, silver, or bank notes, are received for credit at current rates and are bought, 9tM or quoted. "Foreign Securities — ^Wc buy and sell treasury notes, bills, bonds and other foreign obligations. "Financial agent — We act as fiscal agent for foreign govern- ments, cities, banks, etc., and offer our services for collecting or disbursing purposes. "Credit information — ^The latest and most complete credit information respecting foreign firms and corporations is con- tained in our files. The service of these files has proved of immeasurable advantage to importers and exporters and is offered for the best accommodation of our customers. "Intelligent Service — ^Knowledge of foreign trade condi- tions, rates of exchange, etc., is of vital importance to the American business man. We cheerfully furnish this informa- tion which our experience and wide connections enables us to obtain." Another well known banking institutbn in New York City maintains a Foreign Trade Bureau. This bureau has a corps of investigators devoted to the study of foreign commercial conditions and export trade, and its services are at the dis- posal of those interested. The bureau will investigate any concern outside of the United States with regard to its credit standing and general commercial probity. The records of this bureau include over 50,000 names of firms and corporations in foreign countries. It also collects information on international trade, conditions and opportunities making independent researches, using a number of sources and checking back and verifying the results of its labors. It strives to give its clients the latest and most complete available information. The Bureau keeps files of foreign and domestic busi- 316 EXPORTING TO THE WORLD ness houses classifying them according to their intemai- tional trade interests, and watches the course of commeroe, with particcilar r^^ard to the developing needs of other coun- tries, and opportunities for the promotion of new lines. An important feature of this bureau consists of the giving of information concerning the import tari£^s of other ooimtrics, trade refutations and restrictions, both import and export as well as information r^farding business procedure in other The Edge Act to Ex tend Long CrediU The iatest form of banking legislation in the United States is the Edge Act, an amendment to the Federal Reserve Act, which represents another step forward in the development of international business relations and the restoration of foreign exchange to normal omditions. The principal purpose of the Edge Act is to permit other naticms to purchase American goods on long-term credits. This may be done without tying up the capital of American manufacturers, exporters, or bankers b^nd a reasonable time, yet it permits foreign buyeii to postpone payment for goods until they are able to pay or until the foreign exchange situation is more satisfactory. To accomplish this end, the Edge Act permits tiie organi- zation of corporations which wiU be permitted to extend long4erm credits on notes and securities offered by foreign btgrers. This collateral will serve as a basis for the issuing of debentures by these corporations, for sale to the American investing public. As one writer puts it; 'Ue Edge Act iwvidcs a species of reserve system for long credits, somewhat like the system provided by the Federal Reserve Act for short-term credits. The Federal Reserve bank buys, or discounts the notes that a member bank has received from merchants, giving currency to the member bank or a balance subject to its draft, thus unfreestng the funds wfiich the member bank had put be- yond Its own use by lending to the merchant. The corpora- tions created by the Edge Act wiU take tiie bonds or kmg- AMERICAN BANKS IN FOREIGN TRADE 317 term notes which American exporters have received from foreign corporations and business men, and will give the exporter cash for them, unlocking frozen credits for him as the reserve banks do for their members. TUie reserve bank gets the cash for its purposes by the issue of circulating notes or the creation of balances subject to the member bank's draft. The Edge Act corporation will get its cash by reselling the foreign notes or bonds to American invest- ors or by selling the corporation's own debentures to the public, using the foreign notes and bonds as collateral to secure such debentures.** How Corporations May Be Farmed Under Edge Act The following is a summary of the contents of the Edge Act showing how corporations may be organized under its provisions, and how they can conduct business: (the full text of the Edge Act is given eUewhere in this cfai^ter) CoipormtioQs may be formed by five or more ^'natural persons.** Articles of association must be filed with the Federal Re- serve Board. The principal powers rporations to be organized for the purpose of engaging in international or foreign banking or other inter- national or foreign financial operations, or in banking or other financial operations in a dependency or insular possession of the United States, either directly or through the agency, own- ership, or control of local institutions in foreign countries, or in such dependencies or insular possessions as pro'dded by this section, and to act when required by the Secretary of the Treasury as fiscal agents of the United States, may be formed by any number of natural persons, not less in any case than five. ''Such persons shall enter into articles of association which shall specify in general terms the objects for which the asso- ciation is formed, and may contain any other provisions not inconsistent with law which the association may see fit to adopt for the regulation of its business and the conduct of its aflfairs. "Such articles of association shall be signed by all of the persons intending to participate in the organization of the cor- poration and, thereafter, shall be forwarded to the Federal Reserve Board, and shall be filed and preserved in its office. The person signing the said articles of association shall, under their hands, make an organization certificate which shall ^e* dfically state: '^First. The name assumed by such corporation, which shall be subject to the approval of the Federal Reserve Board. ''Second. The place or places where its operations are to be carried on. "Third. The place in the United States where its home office is to be located. "Fourth. The amount of its capital stock and the number of shares into which the same shall be divided. "Fifth. The names and places of business or residence of the persons executing the certificate and the number of shares to which each has subscribed. "Sixth. The foct that the certificate is made to enable the persons subscribing the same and all other persons, firms, companies, and corporations, who or which may thereafter subscribe to or purchase shares of the capital stock of sudU 880 EXPORTING TO THE WORLD corporation, to avail t^iemselves of the advantages of this section. 'The person signing the Ofganizatimi certificate shall duly ac- knowledge the oeecution thereof before a judge of some court of record or notary public, who shall certify thereto under the seal of such court or notary, and thereafter the certificate shall be forwarded to the Federal Reserve Board to be filed and preserved in this office. Upon duly making and filing articles of assodatkm and an organization certificate, and after the Federal Reserve Board has approved the same and issued a permit to begin business the association shall become and be a body corporate, and as such and by the name designated therein shall have power to adopt and use a corporate seal, which may be changed at the pleasure of its board of directors ; to have successkm for a period of 80 years unless sooner dis- solved by the act of the shareholders owning two-thirds of the stock or by an Act of Congress or unless its franchises become forfeited by some violation of the law; to make con-^ tracts ; to sue and be sued, complain, and defend in any court of law or equity; to elect or appoint dtrec|ors» all of whom shall be citizens of the United Slates ; and» by its board of direc- tors, to appoint such officers and employes as may be deemed proper, define their authority and duties, require bonds of them and fix the penalty thereof; dismiss such officers or em- ployes or any thereof at pleasure, and appdnt others to fill their places; to prescribe^by its board of durectors, by-laws not inconsistent with law, or with the regulations of the Federal Reserve Board regulating the manner in which its stock shall be transferred, its directors elected or appointed, its officers and employees appointed, its property transferred, and the privileges granted to it by law exercised and enjoyed. ''Each aMrporatkm so organized diall have power, under such rules and r^^tbns as the Federal Reserve Board may prescribe : "(a) To purchase, sell, discount, and negotiate, with or without its endorsement or guarantee, notes, drafts, checkSp bills of exchange, acceptances, including bankers' acceptances, cable transfers and otiier evidences of indebtedness; to pur- ^ase and sdl with or without its endorsement or guarantee, securities, including the obligations of the United States or of any state thereof but not including shares of stock in any corporation except as herein provided; to accept bills or drafts AMERICAN BANKS IN FOREIGN TRADE 321 drawn upon it subject to such limitations and restrictions as the Federal Reserve Board may impose; to issue letters of credit; to purchase and sell coin, bullion, and exchange; to borrow and to lend money; to issue debentures, bonds, and promissory notes under such general conditions as to security and such limitations as the Federal Reserve Board may pre- scribe, but in no event having liabilities outstanding thereon at any one time exceeding ten times its capital stock and sur- plus; to receive deposits outside of the United States and to receive only such deposits within the United States as may be incidental to or for the purpose of carrying out transactions in foreign countries or dependencies or insular possessions of the United States ; and generally to exercise such powers as are incidental to the powers conferred by this act or as may be usual, in the determination of the Federal Reserve Board, in connection with the transaction of the business of banking or other financial operations in the countries, colonies, de- pendencies, or possessions in which it shall transact business and not inconsistent with the powers specifically granted herein. Nothing contained in this section shall be construed to prohibit the Federal Reserve Board, under its power to prescribe rules and regulations, from limiting the aggregate amount of liabilities of any or all classes incurred by the cor- poration and outstanding at any one time. Whenever a cor- poration organized under this section receives deposits in the United States authorized by this secticm it shall carry reserves in such amounts as the Federal Reserve Board may prescribe but in no event less than ten per centum of its deposits. "(b) To establish and maintain for the transaction of its business and branches or agencies in foreign countries, their dependencies or colonies, and in the dependencies or insular possessions of the United States, at such places as may be approved by the Federal Reserve Board and under such rules and regulations as it may prescribe, including countries or dependencies not specified in the original organization cer- tificate. ''(c) With the consent of the Federal Reserve Board to purchase and hold stock or other certificates of ownership in any other corporation organized under the provisions of this section, or under the laws of any foreign country, or a colony or dependency thereof, or under the laws of any state, de- pendency or insular possession of the United States, but not 323 EXPORTING lO THE WORLD ciigaged in the general business of buying or selling goods, wares, merchandise or commodities in the United States, and not transacting business in the United Stages, except such as in the judgment of the Federal Reserve Board may be incidental to its international or foreign business: ProvMed, however, that, except with the approval of the Federal Reserve Board, no corporation organized hereunder shall invest in any one corporation an amount in excess of 10 per centum of its own capital and surplus, except in a corporation engaged in the business of bankings when 15 per centum of its capital and surplus may be so invested : Provided, further, that no corpo- ration organized hereunder shall pmrchase, own, or hold stock or certificates of ownership in any other corporation organized hereunder or under the laws of any state which is in substan- tial competition therewith, or which holds stock or certificates of ownonship in corporations which are in substantial com- petition with the pttrchssing corporatioii. **Nothing contained herein shall prevent corporations or- ganized hereunder from purchasing and holding stock in any corporation where such purchase shall be necessary to prevent a loss upon a debt previously contracted in good faith ; and Stock 30 purchased or acquired in corporations organized under this section shall within six months from such purchase be sold or disposed of at public or private sale unless the time to so dispose of same is extended by the Federal Reserve Board. "No corporation organized under this section shall carry on any part of its business in the United States except such as, in the judgment of the Federal Reserve Board» shall be inci- dental to its international or foreign business. And, provided further, that except such as is incidental and preliminary to Its organization no such corporation shall exercise any other powers conferred by this section until it has been duly author- ized by the Federal Reserve Board to commence business as a corporation oiganized under the fnrovisions of this secticm. ^No corporation organized under this section shall engage in commerce or trade in commodities except as specifically provided in this section, nor shall it either directly or indi- rectly control or fix or attempt to control or fix the price of any such commodities. The charter of any corporation vio- lating this provision shall be subject to forfeiture in a manner hereinafter provided in this section. It shall be unlawful for any director, officer, agent, or employe of any loch corpora- AMERICAN BANKS IN FOREIGN TRADE 383 tion to use or to conspire to use the credit, the funds, or the power of the corporation to fix or control the price of any such commodities, and any such person violating this pro- vision shall be liable to a fine of not less dian $1,000 and not exceeding $5,000 or imprisonment not less than one year and not exceeding five years or both, in the discretion of the court. "No corporation shall be organized under the provisions of this section with a capital stock of less than $2,000,000, one quarter of which must be paid in before the corporation may be authorized to b^^in business, and the remainder of the capital stock of such corporation shall be paid in instalhnents of at least ten percentum on the whole amount to which the corporation shall be limited as frequently as one installment at the end of each succeeding two months from the time of the commencement of its business operations, until the whole of the capital stock shall be paid in. The capital stock of any such corporation may be increased at any time, with the approval of the Federal Reserve Board, by a vote of two- thirds of its share holders or by unanimous consent in writing of the share holders without a meeting and without a formsd vote, but any such increase of capital shall be fully paid in within ninety da3rs after such approval; and may be reduced in like manner, provided that in no event shall it be less than two million dollars. No corporation, except as herein pro- vided, shall during the time it shall continue its operations, withdraw or permit to be withdrawn, either in the form of dividends or otherwise, any portion of its capital. Any na- tional banking association may invest in the stock of any corporation organized under the provisions of this section, but the aggregate amount of stock held in all corporations engaged in business of the kind described in this section and in Section 25 of the Federal Reserve Act as amended shall not exceed ten per centum of the subscribing bank's capital and surplus. **A majority of the shares of the capital stock of any such corporation shall at all times be held and owned by citizens of the United States, by corporations the controlling interest in which is owned by citizens of the United States, chartered under the laws of the United States or of a state of the United States, or by firms or companies, the controlling interest in which is owned by citizens of the United States. The pro- visions of Section 8 of the Act approved October 15, 1914, 324 EXPORTiNG TO THE WORLD entitled "An Act to Supplement existing laws against unlaw- ful restraints and monopolies and for other purposes," as amended by the Acts of May 15, 1916, and September 7, 1916, shall be construed to apply to the directors, other officers, agents, or employes of corporations oiganized under the pro- visions of this section : Provided, however, that nothing herein contained shall (1) prohibit any director or other officer, agent or employe of any member bank, who has procured the approval of the Federal Reserve Board from serving at the same time as a director or other officer, agent, or employe of any corporation organized under the provisions of this section in whose capital stock such member banks shall have invested ; or (2) prohibit any director or other officer, agent, or employe of any corporation organized under the provisions of this section, who has procured the approval of the Federal Reserve Board, from serving at the same time as a director or other officer, agent or employe of any other corporation in whose capital stock such first mentioned corporatioa shall have invested under the provisions of this act **No member of the Federal Reserve Board shall be an officer or director of any corporation organized under the provisions of this section, or of any corporation engaged in similar business organized under the laws of any state, nor hold stock in any such corporation, and before entering upon his duties as a member of the Federal Reserve Board he shall certify under oath to the Secretary of the Treasury that he has complied with this requirement. "Shareholders in any corporation organized under the pro- visions of this section shall be liable for the amount of their unpaid stock subscriptions. No such oorpormtion shall be- come a member of any Federal Reserve Bank. ••Should any corporation organized hereunder violate or fail to comply with any of the provisions of this section, all of its rights, privileges, and franchises derived herefrom, may thereby be forfeited. Before any such corporation shall be declared dissolved, or its rights, privil^^es, and franchises forfeited, any noncompliance^ with, or violation of such laws, shall, however, be determined and adjudged, by a court of the United States of competent jurisdiction in a suit brought for that purpose in the district or territory in which the home office of such corporation is located, which suit shall be brought by the United States at the instance of the Fed- AMERICAN BANKS IN FOREIGN TRADE 325 eral Reserve Board or the Attorney Genend. Upon adjudica- tion of such noncompliance or violation, each director and officer w^ho participated in, or assented to, the illegal act or acts, shall be liable in his personal or individual capacity for all damages which the said corporation shall have sustained in consequence thereof. No dissolution shall take away or impair any remedy against the corporation, its stockholders, or officers for any liability or penalty previously incurred. ''Any such corporation may go into voluntary liquidation and be closed by a vote of its shareholders owning two-thirds of its stock. ''Whenever the Federal Reserve Board shall become satis- fied of the insolvency of any such corporatk>n, it may appoint a receiver who shall take possession of all of the property and assets of the corporation and exercise the same rights, privi-* ieges, powers, and authority with respect thereto as are now exercised by receivers of national banks appointed by the Comptroller of the Currency of the United States. Provided, however, that the assets of the corporation subject to the laws of other countries or jurisdictions shall be dealt with in ac- cordance with the terms of such laws. "Every corporation organized under the provisions of this section shall hold a meeting of its stockholders annually upon a date fixed in its bylaws, such meeting to be held at its home office in the United States. Every such corporation shall keep at Its home office books containing the names of all stock- holders thereof, and the names and addresses of all members of its board of directors, together with copies of all reports made by it to the Federal Reserve Board . Every such corpo- ration shall make reports to the Federal Reserve Board at such times and in such form as it may require; and shall be subj^ to examination once a year and at such other times as may be deemed necessary by the Federal Reserve Board by examiners appointed by the Federal Reserve Board, the cost of such ^*^ niina ty ?" ff , including the compensation of the examiners to be fixed the Federal Reserve Board and to be paid by the corporation examined. '•The directors of any corporation organized under the pro- visions of this section may, semiannually, declare a dividend of so much of the net profits of the corporation as they shall judge ei^edioit; but each corporation shall, before the dec- linttkNi of a dhrUcnd iurj (me-tentfi ol its net profits of the m EXPORTING TO THE WORLD pmeding half year to its sturplus fund until the same diall amount to 20 per centum of its capital stock. "Any corporation organized under the provisions of this section shall be subject to tax by the State within which its home office is located in the same manner and to the same cadent as other corporations organized under the laws of that State which are transacting a similar character of business. The shares of stock in such corporation shall also be subject to tax as the personal property of the owners or holders thereof in the same manner and to the same extent as the shares of stock in similar State corporations: Provided, how- ever. That such shares owned by nonresidents of any State shall be taxed only in the city or town in which the corpora- tion's home office is located, and not elsewhere. "Any corporation organized under the provisions of this section may at any time within the two years next previous to the date of the expiration of its corporate existence, by a vote of the shareholders owning two-thirds of its stock, apply to the Federal Reserve Board for its approval to extend the period of its corporate existence for a term of not more than twenty years, and upon certified approval of the Federal Re- serve Board such corporation shall have its corporate exist- ence for such extended period unless sooner dissolved by the act of the shareholders owning two-thirds of its stock, or by an act of Congress or unless its franchise becomes forfeited by some violation of law. "Any bank or banking institution principally engaged in a foreign business incorporated by special law of any State or of the United States or organized under the general laws of any State or of the United States and having an unimpwed capital sufficient to entitle it to become a corporation under the provisions of this section may by the vote of the share- holders owning not less than two-thirds of the capital stock of such bank or banking association, with the approval of the Federal Reserve Board, be converted into a Federal corpora* tioii of the kind authorized by this section with any name approved by the Federal Reafrve Board: Provided, however. That said conversibe and we would feel it The pec^e of those cotmtries would have more money with which to buy our wares, and what is more important, we would enjoy their friendship and confi- dence which is necessary in our relations with small nations. We must not go into the business of lending money to foreign nations with reckless abandon, however. We must proceed cau- tiously. In connection with this point the ''New York Journal of Commerce" in an editorial said: "Almost every commercial nation in the world is today looking to the United States as the source of its supply of necessary capital f on thriving without the assistance of a great moxhant marine to carry our goods. It has been done before; naturally » it can be done again. But times are dianging. We are no lm^;er a small nation around the comer taking care of. occasaooal orders coming from a foreign land. We are now expanding. Our sign is out on the front door reading: "Uncle Sam, World Trader." We must ren- der service to our new made customers. If we do not some other trader will It was all very well tor vato permit a great bulk of our merdiandise to be carried in the ships of our competitors when our national policy did not justify greater activity in world commerce. But the war woke up the American people. Without a merchant fle^t we found oursdves in the throes of the German submarine peril. For a time our business, without the use of the ships that were at our disposal before the war, was being shattered to pieces because we could no% get tonnage in which to carry merchandise. We turned then to the Ic^cal program: to build our own ships, and we have been building them ever since. The building up of a merchant marine is a step forward. Failure to maintain our shipping policy in one form or another —whether under private or Government direction — means a 833 334 EXPORTING TO THE WORLD step backward, regardless of what we were able to do without a merciiaiit marine before the War broke out Europe's Advantage ill Ship lonnage Belore the war Europe enjoyed a great advantage over the United States in that she had direct steamship connections with all section of the world. Peoples from other sections of the globe chose to go to Europe because they received better trans- portation accommodaticnis. There were faster steamers con- necting European ports with those of other countries. Mail and freight steamers sailed from one port to the other more fre- quently. As a result the people from other continents pre- ferred Europe rather than the United States. The frequency of sufings made matters very easy for the Knglishman who wished to visit his branch office in the East Indies or in South America. The frequency of the mails made it possible for the European merchant to keep in close touch with his customers overseas. These advantages the American merchant did not en- joy, and the lack of them isolated him from the rest of thd world. A merchant marine should have a definite object. If our only reason for having a merchant marine is to carry our own mer- chandise to foreign countries then a merchant marine is not a necessary institution. We can revert back to the pre-war days, and permit other nations to cany our wares, and we can continue to develop our foreign business. Rut there is a definite object in having an American merchant marine. It must render service. America must establish fast lines between the prin- cipal ports of the wc^d. She must send the mails to distant ports faster than they were ever sent before. She must have frequent sailings not only of freight steamers but mail and passenger vessels as well. If we are to co-operate with our enterprising foreign trade merchants we must be able to ex- tend lliem the facilities of a modem up-to-date delivery and transportation system just as we have done widiin the borders of our own country. A merchant marine will do this. Speaking before the Sixth National Foreign Trade Convention Frederick J. Koster, President of the San Francisco Chamber of Commerce said: OUR MERCHANT MARINE 335 "We need in large measure our own national delivery system, and definite trade routes must be established, with large com- bination freight and passenger ships, with regular scheduled sailings by direct routes between important American and foreign ports in all directions, so that American shippers in any section of our countiy may have the benefit of through transportation to any unportant port in the world. This will mean that our rail- road carriers will constitute a part of a transportation system that does not end at coasts. The time must come when, at every railroad station in our country, time-tables, schedules and inform- ation will be obtainable by any shipper concerning the route and the cost of carriage to every port in the world "These things are not only posnble, but they are absolutely necessary, and they mean as much to die people of the interior of our country as to those who live nearer the coasts." Spectacular Growth of Merchant Marine The United States in 1914 was represented in the trade of ilhe world by fifteen seagoing vessels with registers ranging above 1,000 tons. According to figures of the United States Shipping Board issued in August 29, 1919, the United SUtes boasted of 1,280 vessels. Befcm the war she was down at the bottom of the column, so to speak. The merchandise of American manu- facturers and exporters was carried in the holds of foreign shipowners. Today it is being carried in holds owned by the United States to a great extent In June 1914^ the total gross tonnage of sh^s flying the Ameri- can flag, including coastwise shipping and the fleet operating on the Great Lakes, was 4,287,000 tons. In June 1919, its gross tonnage was 11,983,000 tons, an in- crease of 278 per cent, chiefly in oceangoing vessels. The steam tonnage under the American flag is now 24.8 per cent of the steam tonnage of tiie worid. The figures are shown in the following tables: The world steam tonnage of 100 gross tons and over on June SO, 1919, as reported by Lloyds was: Number of vessels 24,38*6 Gross tonnage 47397,000 Deadweight tomage 71,845,000 / m EXPORTING TO THE WORLD American tonnage of 100 gross tons and over on June 80, 1919, including tonnage on Great Lakes, was : Number of vessels 3,G87 Gms tonnage U,983,000 Deadweight totmage V!J»7Ajm Per cent of world steam tonnage of 100 grois tons and over under United States flag, June 30, 1919 : Percent of number • 15.1 Percent of tonnage 24.8 ( These percentage figures include txmnage on the Great Lakes ) . How Other Ctmnfnes Suffered During War The forgoing figures show how the United States improvea her positicm in shipping during the war, and practically out- distanced all rivals in shipbuildiiig activities. Now let ns tnra for a moment to see what happened to Great Britain. Great Britain on August 1, 1914, possessed 18,691,000 gross tons of shipping, lost during the war 8,785,000 gross tons. At the sign- ing of the armistice, November 11, 1918, her total tonnage was 15,006,000 gross tons. Germany in 1914, possessed 5,135,000 tons of shipping. Her losses amounted to 9,700,000 tons. Her rqrfacement by new con- struction and seizure of enemy ships was 950,000 tons. Her fleet at the time of the armistice amounted to 3,385,000 tons. In 1914 Japan's shipping totalled 1,708,000 tons. She lost i275,000 tons. She built 885,000 tons and in November, 1913 possessed a total of 2,318,000 tons, showing a net gain of 610,000 tons. By the elimination of the German merchant fleet, Ji^pan now stamis third in the list of maritime nations. The British colonies lost 875,000 tons of shipping during the war. They replaced 475,000 tons and increased their merchant fleet from 1,632,000 tons to 1,832,000 tons, a net gain of 200,000 tons. Holland showed at the dose of the war a net gain of 335,000 tcms. Her total fleet increased from 1,472,000 to 1,807,000 tons. Her replacement was 560,000 tons. Norway lost 176,000 tons out of 1,957,000 tons. Although she made a replacement of 775,000 tons she showed at the end of the war only 1,557,000 tons, incurring a net loss of 400 tons. Mmvay is now in seventh jOaoe as a maritime nation. OUR MERCHANT MARINE 337 France had 1,923,000 tons in 1914. She lost 905,000 tons, re- placed 485,000 tons. With a net loss of 480,000 tons she showed at tiie end of the war 1,143,000 tons of shipping. Italy was a heavy loser. At the beginning of the war Italy boasted of 1,430,000 tons for her foreign commerce. Of this she lost 857,000 tons. Her replacement was 375,000 tons, and after the war she had only 930,000 tons with which to do bun- ness with foreign countries. Her total loss was 500,000 tons. « The total worid tonnage in 1914 was 42,146,000 tons. The total world losses during the war were 18,286,000 tons. The total world replacement was 15,049,000 tons The total world net loss was 3,237,000 tons. Total tonnage of world, Nov., 1918, 28,309,000 tons. The f<»i^gouig statistics very dosdy show how the United States stands today m the shipping industry with respect to the other nations of the world. Ocean Routes That Vessels Follow The American merdiant marine is constantly adding new trade nmtes to its schedule and it is said that American ships may now be seen on 41 world routes. The chief ones may be said to fall into the following divisions: (A) From the northeastern ports of the United States to the British ChanneL^Tlm route connects the leading commercial nations of die globe, and over ft passes not far from twenty per cent of the total tonnage of the world. Skirting the United States seaboard to the Newfoundland Banks, it then curves across the Atlantic. Branching off at various pomts of this route, other hues touch ports of £urc^ from the Mediterranean to the Balti<^ and ports of America from the Caribbean Sea to Canada. (B) Prom the eastern seaboard of the United States, and from southern and western Europe, through the Mediterranean and the Suez Canal to China, Japan and the East Indies. (C) The South African roM^r.-^Ibnnectmg Athmtic ports of America and Europe wiA the southern, eastern and western coasts of Africa, and with New Zealand and Australia. Sailing vessels also use this route for connections with the Orient and the East Indies, their inability to navigate the £ed Sea barrii^ the Suez Canal route to them. m EXPORTING TO THE WORLD (D) The South American route, from North Atlantic to South AmeiicaQ, east and west coast, ports. (E) The route ammd Somih Amerka, comiectiiig Amerkan and European Atlantic ports with the Pacific coast to the Americas. (F) The Gulf and Caribbean route, affording access to the p(Mts of the United States Gulf Coast, Mexico, Central America, the nor& coast of South America, and the West Indies. (G) The Pacifie route, connecting North America with Asia, over which an extensive trade with China, Japan and the Phil- hppines is carried on. (H) From the North American Pacific coast to New Zealand, Australia and the South Sea islands. (I) The Pamama ComH route, the development of the use of which promises to be rapid and extensive with the relief from the abnormal conditions created by the war. European trade with the west coast of North and South America, and America's Atlantic and Gulf trade with the Pacific coast and the Orient, can he cjqpctod to move to an increasing degree by way of Ptaama. History of American Merchant Marine Briefly, we may trace the growth of our shipping back to the cokmial period when Massachusetts owned about one sea- going vessel for every hundred inhabitants. During the Revolution, the colonies unable to build a navy, through the lack of funds, commissioned hundreds of priva- teers, which, manned by able seamen, furnished an enviable chapter to Amerkan naval history. After the war, however, the merchant marine had a difficult struggle to keep alive. The situation became acute when a British order-in-council prohibited the purchase of American-made vessels. This order was issued in spite of the fact that America at that thne could build ships at less cost than in England. In 1789, the Constitutional Government immediately came to the rescue of the merchant marine. Congress passed a law providing for a reduction of 10 percent In the duties laid upon imports when carried by American sh^ Another measure laid a tax of 6 cents on American-built ships if owned by Americans, 30 cents if owned by foreigners, and 50 cents i£ foreign-built and foreign-owned. OUR MERCHANT MARINE 889 This legislation had an almost immediate effect. The regis- tered tonnage in the foreign trade increased from 123,893 tons in 1789 to MBfiU in 1790, and m 1794 the registered tonnage reached a total of 438, 863 tons. The effect on the transpor- tation of imports in American vessels was also encouraging. In 1789 the percentage of imports carried in American bot- toms was 17.5 percent, 41 in 1790, 68 in 1791, 67 in 1792, 82 in 1793 and 91 in 1794. Our merchant marine experienced a set-hack again at the time of the French Revolution in 1800, when those in power in France had difficulties with the Administration in- Wash- ington. As a result French privateers broke loose in the West Indies, and began a bitter campaign against American vessels. For self protection, the Government established a navy department, and naval warfare immediately began on French ships that attacked our commerce. A series of Amer- ican victories on the high seas aoon convinced the French Government that it was a better policy to leave American shipping alone« During the 3rears preceding the War of 1812, there was no letup on attacks on American shipping. France and England established blockades aimed to injure American commerce. A British order-in-council fack. The trans-Atlantic lines were suspended and their business was taken over by British interests. The final blow to American shipping was given during the Civil War, when foreign commerce decreased, insurance rates went up, wages soared, firemen and seamen went into the navy, and American capital was used to develop enterprises of a more assuring return. In the meantime, European na- tions began a keen competition in the carrying trade, with Great Britain in the lead. The leading maritime nations of that time were Ghreat Britain, France, Germany, Belgium, Holland, Austria, Italy, Spain, Norway and Sweden. Regis- tered tonnage in the United States steadily decreased until 1898, when it was 726,213 tons— the. lowest for nearly 100 years* Again Shipping Industry Js Revive'^ In 1910, it rose to 782,617 tons. The Panama Ax^ of 1912 providing for the registry of foreign-built vessels not more than five years old, and the Shipping Act of 1914 removing this age limit caused a gain of over 600,000 tons to American shipping, and when the War broke out ^nerkan shipping m EXPORTING TO THE WORLD once more had a splendid opportunity of leading the world. In 1915, there was passed the Seaman's bill calling for in- creased wages and other conditions on American vessels. American shipowners, prottxlmg, declared that thejr conld not sncceasltilly compete against foreign interests tinder these conditions, and consequently a number of companies sold out to foreign concerns. However, the demands made npon shipping by the War y ere too great to consider obstacles, and from this date rapid I strides were made in American shipping. In 1919 a new era in the history of the American merchant marine was inaugurated with the creation of the Shipping Board with wide powers to operate a corporation to build, buy or lease vessels or merchant ships. In the language of the Third Annual Report of the United States Shipping Board the functions of that organization are described as follows: **The United States Shipping Board served as the agency through which the problems of shipping control were hand- led, and the war powers of the United States in the field of transportation were administored. It regulated all the ship- ping of the country; repaired the seized German ships; re- cruited and trained officers and seamen for merchant vessels; supervised the chartering of all ships (foreign and domestic) from American ports; developed port facilities; handled large problems of labor control; and operated, directly or through private shipping agencies, a vast merchant marine." The Shipping Board's activities in the movement of troops are described as follows: "One of the accomj^ishments of America's participation in the Worid War was the movement of 8,000,000 troops overseas, with the elaborate supply of munitions, material, and food necessary for maintaining these troops at a -high point of efficiency. "In all its efforts for the acquisition and the creation of new tonni^, the Board's uppermost thought was needs of the Army. German vessels were taken over by the Board, and the huge task of repairing and putting them into Army service was quickly done ; Dutch ships in our ports were acquired; 'many neutral vessels were chartered from Norway, Sweden, and Denmark; Japanese steamers were acquired in considerable number by purchase; all American steamers Before the Civil War America led the maritime nations of the world. American clipper ships outsailed all others. The quantity and quality of the output of American shipyards was unexcelled. Before the Great War^ however, American sea-going tonnage represented barely two per cent, of the world's totaL INTENTIONAL SECOND EXPOSURE m EXPORTING TO THE WORLD once more had a splendid opportunity of leading the world. In 1915, there was passed the Seaman's bill calling for in- creased wages and other conditions on American vessels. American shipowners, protesting, declared that they could not successfully compete against foreign interests under these conditions, and consequently a number of companies sold out to foreign concerns. However, the demands made upon shipping by the War were too great to consider obstacles, and from this date rapid 'strides were made in American shipping. In 1916 a new era in the history of the American merchant marine was inaugurated with the creation of the Shipping Board with wide powers to operate a corporation to build, buy or lease vessels or merchant ships. In the language of the Third Annual Report of the United States Shipping Board the functions of that organization are described as follows: "The United States Shipping Board served as the agency through which the problems of shipping control were hand- led, and the war powers of the United States in the field of transportation were administered. It regulated all the ship- ping of the country; repaired the seized German ships; re- cruited and trained officers and seamen for merchant vessels ; supervised the chartering of all ships (foreign and domestic) from American ports ; developed port f adlities ; handled lai^ problems of labor control; and operated, directly or through private shipping agencies, a vast merchant marine." The Shipping Board's activities in the movement of troops are described as follows: "One of the accomplishments of America's participation in the Worid War was the movement of 2,000,000 troops overseas, with the elaborate supply of munitions, material, and food necessary for maintaining these troops at a -high point of efficiency. "In all its efforts for the acquisition and the creation of new tonnage, the Board's uppermost thought was needs of the Army. German vessels were taken over by the Board, and the huge task of repairing and putting them into Army service was quickly done; Dutch ships in our ports were acquired; many neutral vessels were chartered from Norway, Sweden, and Denmark; Japanese steamers were acquired in considerable number by purchase; all American steamers Before the Civil War America led the maritime nations of the world. American cHpper ships outsailed all others. The quantity and quality of the output of American shipyards was unexcelled. Before the Great War, however, American sea-going: tonnagre represented barely two per cent, of the world's totaL OUR MERCHANT MARINE available for the Nation's use were requisitioned; Lake ships were reconstructed and brought to the seaboard, and a very extensive shipbuilding program was launched. *'0n November 1, 1918, the total tonnage in active service controlled by the United States Shipping Board, amounted to 1,196 vessels of 6,540,205 deadweight tons. This included requisitioned tonnage, time chartered, neutral, and seized Ger- man vessels. Of this total, 598 vessels of 4,269,838 dead- weight tonnage were in the direct service of the Army and Navy. These carried troops and supplies to European ports. This was the situation at the signing of the armistice on No- vember 11, 1918." The Shipping Board's authority to even restrict the trans- fer of American vessels to foreign registery without permis- sion is contained in Section 9 of the Shipping Act of 1916, providing that when (he United States is at war or during any national emergency, the existence of which is declared by proclamation of the President, it shall be unlawful, without first obtaining the approval of the Board, to sell, mortgage, or lease any vessel documented under the laws of the United States or to transfer any such vessel to a foreign r^istry or flag. On June 4, 1918, the measure was made more difficult by entirely withholding permission to American vessels of more than 100 tons gross registry to pass to any foreign flag. On December 12, 1918, it was decided to authorize the sale of wooden vessels .then under construction in American ship- yards to foreign-owned American corporations and to for- dgners without restriction, excepting to enemy ownership, and the transfer of all such documented tonnage to foreign- owned American corporations, providing such transfers w^ere not inconsistent with national interests; also the sale of aU documented wooden vessels to foreigners with the privily to transfer to buyer's flag in exceptional cases only, after care- fully considering each case on its merits. This policy was modified gradually until wooden vessels were permitted to pass to foreign registeries unless there appeared to be some good reason why the transfers should not be approved. The Board's policy toward the disposal of American iron and steel tonnage to foreign flags was somewhat different. It says in the annual report: "This marked relaxation of poUcy did not apply to the Z4A EXPORTING TO THE WORLD transfer of American iron or steel tonnage to foreig^n flag^, as to uncertainty of the international situation generally, the duty of the United States to provide proper transportation facilities lor the retara ci American soldiers from overseas, and its moral obligation to carry food to the starving peoples of Europe made it manifestly unwise to part with the control of such desirable shipping.** The Shipping Board was authorized on July IS, 1918, by an amendment to the Shipping Act, to assume control over construction for foreign account. The amendment provided that when the United States is at war or when a national ^emergency has been proclaimed by the President, the con- struction or transfer of a vessel to foreign register was pro- hibited unless under approval oi the Shipping Board. This amendment was rigidly enforced until the signing of the ar- mistice, but on November 11, 1918, the Board lifted this ban and permitted unlimited construction of wooden tonnage for American or foreign account and steel tonnage for American account. On June 14, 1919, all restrictions were lifted when Chairman Hurley advised all 8hip3rard8 in the United States that construction of steel ships for foreign account would be permitted upon presentation of all contracts to the Board. Future of Ameriem As to a bright future for the American merchant marine there seems to be no doubt. The entire country is united in its opinion that there must be an American-owned merchant marine to carry the increased tonnage of merchandise, to bbze new water trails to all parts of the worid, and to re- awaken the enthusiasm of the old days for a commercial fleet flying the American flag. At this writing as the United States Shipping Board has discontinued its shipbuilding activities, and has cancelled its contracts with private shipbuilding yards, an encouraging feature of our shipbuilding industry is seen in the renewed vigor with which these private yards have gone after business. At the end of the year 1919, a most encouraging report of the activities of private shipyards was issued by the Atlantic Coast Shipbuilders' Association which said in part: OUR MERCHANT MARINE a4l» ^American shipyards, instead of falling back as govern- ment contracts are suspended, cancelled or completed, are lofging steadily ahead. Work for private accounts is replac- ing diat which was being done for the Shipping Board and although a number of orders for American industries have been completed or withdrawn, the shipyards today are build- ing over a quarter of a million gross tons more than they were a month ago and nearly half a million tons more than in October. The total now under construction, exclusive of all government work, is 805,000 gross tons, the equivalent of more than 1,800,000 deadweight tons of sea-going vessels. "This steady advance is only one of the encouraging fea- tures in the development of the American shipbuilding in- dustry. The shipbuilders, themselves, continue to show faith in the future of the American merchant marine by taking over contracts given up by the Shipping Board and will com- plete the partially constructed vessels in the expectation of finding a market for them. Omditions indicate that they are justified in the belief that there will be a oontinticd de- mand for American tonnage. America Capable of QuimiUy ProducHoa ••As matters stand today, the United States is the only nation in the world in a position to supply merchant vessels quickly and in quantity. The British shipyards are tied up with orders ior two years to come. Other foreign countries are unable to supply the home demand and are seeking ton%« nage elsewhere. There is nowhere to place orders for prompt delivery but in the United States, and only the unfavorable position of the exchange and in the insistence upon long- temf credits are keeping back a flood of foreign orders. **The factor of speedy delivery is a powerful asset for American shipyards. Leading British shipbuilders who have visited the principal plants in the United States frankly admit that the output here is at the rate of two to three times that of the Britii^ yards. This means that, shipway for shipway, this country can produce double to treble the tonnage that Great Britain can. Furthermore, with the great rapidity of 346 EXPORTING TO THE WORLD tnniovery the American shipbtiildiiig industry is getting^ so much more service out of its i>lants that this factor will result in a marked lessening of production costs that will enable the United States to meet England's prices^ which are at present lower because of cheaper labor. *That speed of production, due largely to the employment of more modern methods and the greater use of labor-saving devices than in Britain, has not lessened the quality of Ameri* can-built ships, is plainly manifest Smce the Armistice, Lloyd's Register of Shipping, a British institution, has super- vised the complete construction of nearly 600 steel steamers « an United States yards and has rated every one of them 100- Al, the highest class given. **The showing of the American yards is the more remark* able in that of 152 ships now being constructed for private account only one is on foreign order. At present, therefofe, American industry fs providing practically 100 per cent of the work being done, in spite of the fact that the Shipping Board is trying to dispose of hundreds ol compleled ships cm liberal credit terms." Government ActknUes in Shipping Industry Thus, we have seen how American shipping is progressing by private enterprise, while at the same time there seems to be much uncertamty as to what the United States Ship- ignskg Board will do with the immense tonnage it has under its control. When the war ended the Board returned certain ships to their original owners; allocated others to different routes to be operated by private interests under certain co»-> ditions prescribed by the Board, and at the present writing an outright sale to American concerns, and to foreign inter- ests under certain restrictions is in progress. What the future activities of the Shipping Board shall be rests with Gnigfess. Measures are now under discussion in Wash- ington tor the preservation in some form or other of a vig- orous government shipping policy. There appears to be con- siderable opposition to a government-owned and operated merchant marine. But while there is a wide divergence of OUR MERCHANT MARINE 347 opinion in this regard, nevertheless, in justice to the G>n- gress, it must be said that there is an evident determination in that body to develop our opportunities on the sea to the utmost in the future. It seems evident, therefore, that the bulk of our commerce will probably be carried in ships priv- ately owned and operated as opposed to government owner- ship. The only thing that private interests ask of the government is the removal of certain restrictions that prevent them from successfully competing with foreign countries, and the enactment of legislation that will not only encourage the industry but to help it phu^e itself on a permanent basis. As a vmter recently said : "It is sreneralJy recognized that the permanent development of our merchant marine can be best accomplished through private ownership and operatkm. Com- petition in tiie field of over-seas trade, in normal times on the economic basis of profit, from services rendered, demands a measure of individual initiative, freedom of judgment and breadth of experience that cannot be had under government control. It would seem clear that the only basis on which new capital may be made avaikble for the development our merchant marine is the prospect of earning reasonable returns on the investment. Before a broad field of investment can be made available to the shipping industry, however, the ^l iality and security of ship mortgages, which are now sub- ject to a variety of prior liens, must be improved and stand- ardized. Furthermore, to assure American shipping a more neariy equal basis of competitbn with foreign shipping, some modification of restrictions imposed by our navigation laws, which tend to increase unduly the relative cost of operation, may well be considered.'' With government assistance and cooperation, a privately owned and operated American merchant marine seems to be the logical poHcy at the present time. With changing con- ditions the worid over, this is a time for individual initiative and enterprise and in which a cumbersome Government organization lacking the qualities requured in such efforts as the present time demands, would be out of place. m EXPORTING TO THE WORLD How Vessels are Measured The methods of measuriiig the capacity of a ship are con- fusing to many. In concluding this chapter it seems appropriate to give a brief explanation of these methods. Ships are measured by three different methods. (a) Displacement tonnage. (b) Dead-weight tonnage. (c> Raster tonnage. Displacement tonnage : The weight of the volume of water which the ship will displace when fully loaded with crew, coal for steaming purposes, supplies, etc, on board. This method is in use by the navies of the world, and assures accuracy and uniformity. Dead-weight tannage: The actual weight of the cargo which a merchant ship can transport. This method is adap- ted only to vessels that carry homogeneous bulk cargoes, and not to passenger vessels or vessels carrying miscdla- neous cargoes. Register tonnage: Expressed in terms of gross tonnage and net tonnage. Gross register tonnage represents the entire cubical space of a merchant vessel. It is obtamed by dividing the total interior capacity of a ship by 100. Net register tonnage represents the remainder of the tonnage after the sum of exempted spaces is deducted from the gross tonnage. Exempted space includes officers' and crew quarters, engines, boilers, and machinery, etc. The net ton- nage may be said to be the portion of the ship which pro- duces income by its capacity to carry cargo and passengers. CHAPTER XXI HOW GOVERNMENT HELPS EXPORTER The object of the Bureau of Foreign and Domestic Commerce of the United States Department of Commerce is to assist Amer- ican manufacturers and exporters in the extension of their for- eign trade. It has been said by American merchants that the British and the German governments do more for their manu- facturers and exporters in the matter of co-operating to obtain foreign busmess than any other nations m the world; it is in- teresting to note, however, that the same complaints have been made by German and British interests against their own govern- ments in which the United States has been held up as an to the governing authorities. There is no question diat the United States government has made a commendable start in extending its activities to foreign countries where competent officials may gather data and informa- tion for American industry that is beginning to realize more and more than ever before the necessity of extending operations to all comers of the globe. The service that the government offers is extensive. It compiles reports from all sections of the world. It sends out special trade commissioners to obtam specific information regarding commerdal conditions and opportuni- ties for American merchants. It maintains commercial at- taches in the principal trade centers of the world. . Through the Qmsular service it is able to supply American manufac- turers with constant reports of commercial conditions and other important information for the use of American shippers. Perhaps, the most important service rendered by the Bureau of Foreign and Domestic Commerce is that through Commerce Reports, a small daily bulletin compiled from reports sent in from all sections of the world by consular agents and special investi- gators. Names and addresses of foreign concerns desiring to make connections witii American manufacturers and exporters may be obtained through Commerce Reports. This buUetin is m EXPORTING TO TH£ WORLD very complete in the infonnatiofi that it gives to those interested. The latest news regarding the developments in industry and for- eign trade may be found here. Many articles appearing in this bulletin are general in character, bnt <^ten valuable con- tributions dealing with specific lines of goods may be found therein. ' Tht bureau also issues annual reports compiled by consular officers, which are supplements to Commerce Reports and which contain reviews of the trade and industry of the con- sular districts during the year. Manufacturers and exporters who subscribe to tiiis branch of the government service value these supplements highly as they show the general commer- cial conditions as well as the statistics of imports and exports of the particular articles that enter into the foreign commerce of the districts discussed. These statistics often serve as a basis for American shippers in arriving at a decision to enter a certain field with a certain line of merchandise. iUparis of Specified ProdMCis Vah§Me A very valuable service is rendered in the distribution of monographs on foreign markets for sped tied products showing tiie trade conditions, the extent of foreign competition, and the methods of entering the market These reports are prepared by experts in their fine who devote months of study to the subject in hand. Upon publication these reports are placed on sale at nominal cost and are very much sought by those interested in the specific lines in which they deal. An idea of the subject cov^ ered in these reports may be obtained by the following titles of a number of monograms now ready for distribution : "Cotton Goods in Latin-America," "Shoe and Leather Trade in the United KtQgdonii" "Shoe and Leather Trade in Germany," "Cottm Goods in Russia," ''Philippine Market for American Lumber," '"Co m mer ci al Organizatikms in Switzerland," "Central America as an Export Field," etc. Concerning the methods of obtaining trade information a bul- letin of the bureau has this to say : "The greater part of the ift- formation is obtained from three sources: the Consular Service^ wliidi indndes more tiian 300 consuls and many consular agcnti; HOW GOVERNMENT HELPS EXPORTER 861 the Trade Commissioners, who study special industries in spec- ific countries; and the Commercial Attaches, who are stationed in the principal countries and give all their time to commercial investigations. In addition, the statistics of American trade with foreign countries are collected at American customhouses in co- operation with the Treasury Department. "Information from all these sources is forwarded to Wash- ington and is distributed chiefly through the Bureau's publica- tions, which may be classified as r«!gular, or periodical, publi- cations and as special bulletins or monographs. These are for sale by the District and Cooperative Offices of the Bureau and by the Superintendent of Documents, Government Printing Office, Washington, D. C" Regular PfMeaikm of the Bureau The regular publications of the Bureau are the Commerce Reports which are mailed daily; the quarterly volume with index aad the quarteriy index. The Moo^y Summaiy of Co mm erce and Finance is sold lor m nominal yearly subscription. The Quarterly statement contains statistics of imported mer- chandise entered for consumption and is sold for a nominal yearly subscription. The Statistical Abstract is an annual publication. Gmuneroe and Navigatioii is an annaal puMication containing such information as imports of merchandise by articles and countries ; exports of domestic merchandise by articles and coun- tries ; imports entered for consumption, etc. The Chief of the Bureau of Foreign and Domestic Commerce issues a valuable annual report Among the free publicaticms is one called Exports of Domestic breadstnffs, cottonseed oil, etc., a mondily bulletin as well as a monthly report of total values of imports and exports. Special Bulletins of the Bureau The spedd bulletins of die Burean are ffivided into five groups : (a) Special Agent Series, which comprise monographs on special industries and special phases of commerce, prepared m EXPORTING TO THE WORLD by the commercial agents or trade commissioners ; (b) Special Consular Reports ; (c) Miscellaneous Series; (d) Foreign Tar- iff Series; and (e) Indttstnal Standards. The last named is a new series recently undertaken by tlie Bnreati. It consists of standard specifications for industrial materials that have been prepared by the Government and by technical societies and other organizations, and accurate and leliable translations of them into foreign languages. The pur- pose of these puUicatiotts is to facilitate commerce between the United States and forngn countries by translating and making available standard specifications for material of various kinds, commercially acceptable and representing practice. Sixty-two standard specifications of the American Society for Testing Materials have been translated into Spanish and are printed with tiie Snanish and Enriish texts on fechisr nasKs. Bureau Serves as Information Depot Additional inf onnatioo of iralue to die American manufacturer or exporter on subjects of general importance may be obtained by applying to the branches of the Bureau located in some of the principal cities of the United States. With respect to this service a recent pamphlet of the Bureau has this to say: "By applying to the Bureau you can get Jati^L^tesJ^loGDa--. in foreign countries which, in conjunction with rates, win enable you to detem^ the price at which your goods can be sold. It is particularly important to know this if you are com- peting with a native product, or if you are shipping to countries which give preferential rates of duties to the goods of other coun- tries. It is also important that you know the basis on which duties are levied, as tariff rates have a direct and vital bearing upon problems of paddng and shipping. In some countries, if several articles are padced in one container, the entire shipment will carry the highest rate that applies to any one article in the lot. In other countries the duties are levied on the gross weight, and it is important to make the packing as light as is consistent with safe transit. In still other countries duties are levied on tiie net weight, which inchides the article itsdf and the unme* ^te container in which the artide is phced, but not the weight of the outside case or crate. ''In writing for information in regard to foi«|gn rates of duty* HOW GOVERNMENT HELPS EXPORTER 853 it is necessary to give a detailed descr^ytion of the artide in^ volved and to specify the particular country or countries for which tariff information is desired. It is advisable to confine in- quiries to information needed immediately rather than to ask for comprehensive statements for future reference, which may be out of date by the time they are used. "You may obtain information regarding license fees for com- mercial travelers and customs treatment of their samples. These topics should be carefully considered if you contemplate sending a traveling representative to foreign countries. ''You can get consular regulations which prescribe the number of copies of the bill of kding that must be transmitted for the use of the customs, the number of consular invoices that must be prepared, and the way in which they must be prepared. "You can get information regarding international revenue taxes that are imposed in foreign countries, so that you may know whether your product will be subject to an additional tax after it enters the country. "Infonnation is available on foreign trade-marks and patents, so that you may protect your patents and trade-marks in foreign countries. "You can obtain information on foreign expcMt embargoes, import prohibitions and restrictions, and black lists. Knowledge of these r^;ulatkin8 is especially important at present (This r^ fers to waivtinie conditions.)" How District Offices May Help Exporter The Bureau also cscplains in a pamphlet how tiie district of- fices may help those desiring information on foreign trade. It says: "District offices of the Bureau of Foreign and Domestic Com- merce were established to expedite the distribution of commercial information to ascertain the needs of the buriness men of the country, and to estaUish doser co-operation between govern- ment and private agencies interested in the extension of foreign trade. "Each district office has on file confidential information rt- garding trade opportunities, lists of importers in foreign coun- tries, trade dtrectoiks, etc. "Each district office receives specifications, samples, exhibits. 354 EXPORTING TO THE WORLD etc., for a limited time, and these may be inspected by inteictled persons. "Each district office anranges conferences between exporters •nd ccwis a la r officers and commercial agents when the latter visit district offices during leave absence in this country. "Each district office makes a special study of the needs of the district in which it is located, and the Bureao endeavors to equip each of its district c^fices to meet the demands peculiar to their fields. "Each district office keeps on file all publications of the Bureau, as well as publications of other branches of the government that will be of assistance to American exporters. Eadi office acts as sales agent for the Superintendent of Documents, Washington, D. C, for the sale of the Bureau's publications.'* How to Use Trade Mention has already been made of the Trade Opportunity Service that the Bureau offers to exporters. It should be noted that the names and addresses of the foreign importers desiring the goods are not given in the Commerce Reports but ar« fur- nished to bona fide American firms upon application to the Bureau at Wasliington or any of the district offices. In applying for such names and addresses the inquirer need refer only to the number of the announcement as published in the Commerce Reports. A separate applicationn on the firm's letterhead shcmld be made for etch "opportunity" desired. Whoi the confidential information furnished regarding an op- portiinity for sales in foreign countries is too detailed to be given in a "trade opportunity" announcement, it is embodied m a con- fidential bulletin or circular, which is sent to &tns that are listed in the E^qxMters' Index maintained fay tlie Bimm and its dis- trict offices. Those listed on the Exporters' Index receive the following service: "Confidential circulars and bulletins of various sorts relating to inquirers' particular lines. "The calling of firm's attention to fecial articles in Com- merce Reports containing requests for special catalogues of firm's line, or relating to markets for firm's product HOW GOVERNMENT HELPS EXPORTER 365 Firm is advised regarding trade opportunities for the sale of its product. Firm's name is furnished to foreign inquirers asking for Amer- ican sources of merchandise and suppUes. Firms are given ptompt notice of every special buU^in pub- lished by Ibe BureatL Firms desiring to be recorded on the Exporters' Index must fill out a form, stating the nature of its business and the kinds of goods manufactured or exported. These forms to be received at the district offices. Branch officts of the burem The bureau operates branch offices fot the convenience of exporters in the following cities: New York, 734 Custom House ; Chicago, 504 Federal Building ; Boston, 1801 Custom House; St. Louis, 402 Third National Bank Building; New Orleans, 1020 Hibemia Bank Building; San Francisco, 307 Custom House; Seattle^ 848 Henry Building. Besides these brandies ^tut Bureau maintains co-operative offices in the following places: Cleveland Chamber of Commerce; Philadelphia Chamber of Commerce; Cincinnati Chamber of Commerce; Los Angeles Chamber of Commerce ; Chattanooga, Southern Railway System, South American Agent ; Portland (Or^n) Chamber of Com- merce; Daylon, Ohio, Greater Dayton Assodation, and the Soudir em Railway, Gndnnati, 96 Ingalls Building. Amenem Consul§ as Trade Representatives American Consuls are government officials serving for the benefit of American commerce primarily. They are not sup- posed to serve any particular mdividual or set of individuals. The information they obtain as to commerce and trade in foreign countries is for all the people that are interested in it It has already been stated how American consuls s«id in regular reports to the Bureau of Foreign and Domestic Commerce which are later published in Commerce Reports and other publications of the department. This is an invaluable service which private enterprise would find difficult to dupUcate. Consuls are supposed to remain in certain fields for a term 3oe EXPORTING TO THE WORLD tlie length of wliich is detennined by the authorities in Washing- ton. Sometimes consuls are moved about from one country to the other with reckless abandon. The writer knows of one veteran in the Consular Service who has been in seven different countries within the last seven years. The moment he became acquainted with tiie customs and practices of the people of one country he was transferred to another country where he had to begin all over. The language he had learned in the former country was of no use to him in the latter. Why these constant transfers are made is a question which the authorities in Wash- ington alone can answer. There is no question that it cripples the service and that it reduces efficiency. It takes time to learn the customs, language, the laws and the modes of living of the people of a foreign country, and this is essential when consuls are expected to be thoroughly capable of rendering comprehensive and authentic reports on business conditions for the study of American business men. Another thing that has been the subject of considerable com- plaint is the poor pay that is given the members of our Consular service. Poor pay naturally attracts applicants of an undesirable standard as a rule, but it must be said in justice to our present consular staff that the majority of them are men of the highest type who have perfoimed adnuraUe service in spite of the handi- caps they have been put to because of the inadequate pay they receive. This important point was touched upon by Edward Prizer, President of the Vacuum Oil Company in an address before the Sixth National Foreign Trade Convention when he said: ''Another demand business should make on ^e government is that our consular service should become a real and definite annex of foreign trade effort. **When I first came in contact with our foreign consuls some thirty years ago, I found they r^;arded themselves as the favorites of pohtical circumstance; they knew their positions were not peni^ient and took more mterest in social than in business activities. Some of them really seemed to regard insistence on help m solving commercial problems as an interruption o£ their leisure. 'There has been a great unprovement smoe then, for daring the past fifteen years the penmmd of our oonsukr service has been mainly comprised of substantial, educated and well-informed men, who take a great interest in their work, and I take pleasure HOW GOVERNMENT HELPS EXPORTER 367 in stating that our company's organizations throughout the world have found these men willing and useful. ''We should insistently demand that our consular service should be in every particular so rt8, consumptioii, etc» but went into such intunate details as to the standing and credit of individiial merchants, fines of products they already handled, or might be induced to carry. It was his practice to send to his government at home all this in- formation which was available for the German exporter. What was being done by him at this port was doubtless being dupli- cated at hundreds of other centres of commercial opportunity. •*We should demand that our consular service be run on busi- ness lines and principles, and controlled by executives of business vision and grasp ; and then that the politicians be forced to keep their hands off whether an administration diaoges or continues." How to Make Use of Consular Service Don't write to the consul in a foreign country for information unless you have made inquiry at the Bureau of Foreign and Do- mestic Commerce in any one of its branches in this country. Perh^ the information you may deare is already gathered for you. The Bureau has thousands of reports on business and com- mercial conditions in foreign countries of a general character ; it has also a great number of reports of a specific nature which have been prepared by trade commissioners who are experts in the lines they were sent out to make rqKnrts on. Periiaps one of these rtpom is just Ae thhig you may need, so do not write to the consul until you have first tried the Bureau. Letters should not be addressed to consuls personally. The address should be the American Consul or the American Consul General. This is necessary in cwrder to avoid deUy in receiving replies to inquiries. The consul may be away on his vacation and the letter, if addressed to him personally, will not be opened until he returns. Also, when communicating with consuls the writer should be sure that sufficient postage is placed on the en- velope otherwise the consul must pay double the amount due for such negligence. No return postage is necessary for letters re- quiring answers as all answers are made through tiie DqMut- ment of State. Emphasis must also be onde on ^ fact that consuls are not in the employ of private individuals but in the service of the United States Government. In this capacity they cannot be ex- pected to make sales for manufacturers or to show samples to prospective custcmiers m an effort to obtain orders. Th^ are HOW GOVERNMENT HELPS E2tPORTER 369 prohibited from ddng this. Gmsuls, however, may distribute catalogues for manufacturers without prejudicing their official position. This is a form of co-operation that they are only too willing to extend, but very few manufacturers take advantage cf the opportunity to advertise their merchandise by this method. Above all it most be remembered that consuls are very busy men. They have a great many duties to perform; ^ey have re- ports to make; they have a routine to follow almost every day, and they must not be disturbed by needless inquiries or requests. The consular service is a great machinery for the development of American business abroad. Its proper ba"4ll"g will bring the desired results. Other sources of Export Information It must be remembered that there are other sources of information besides the Bureau of Foreign and Domestic Com- merce, where American manufacturers and exporters may- obtain data in connection with foreign trade. These sources are gradually growing. There arc at present in the United States many organizations directly aind exclusively inter- ested in the development of trade in foreign countries. Their chief functions are to obtain reliable information as to oppor- tunities, conditions, credits, legislation, etc. Other organi- zations, more directly interested in domestic affairs, have estaUished foreign trade departments whose functions are to keep their members in close touch with conditions abroad. The following organizations are of invaluable service to ihose interested in foreign trade: The National Foreign Trade Council, New York Qty. The American Manvfacturers' Export Association, New York City. The Philadelphia Commercial Museum, Philadelphia. The United States Chamber of Commerce, Washington, D. C The Pan-American Union, Washington, D. C. Chambers of Commerce in the various cities of the United States added foreign trade departments to enable their mem- bers to obtain infcmnation from foreign fields. Some of these organisations are: oGO EXPORTING TO THE WORLD < * f The Chamber of Commerce of New York; the Chambers <^ Commerce of San Frandsco, Los Angeles, and San Di^;o» California ; Portland, Or^n ; Seattle, Washington ; St. Louis,. Missouri; Detroit, Michigan; Cleveland, Ohio; New Orleans, Louisiana; Atlanta, Georgia, etc. Then there are the Merchant's Association of New York City, the Pittsburgh Foreign Trade Commission, the Mass- achusetts State Industrial Commission, Boston, the Chicago Association of Commerce, and numerous other organizations of a similar character that devote considerable attention to for- eign trade. The growing number of combination Chambers of Commerce and associaticms in this country should not be overlooked. For instance, there is an Argentine-American Chamber of Commerce in New York City; a Chilian- Ameri- can commercial association in the same city. Similar org- anizations interested in trade with various European and Far Eastern countries are rapidly taking shape. Certain foreign countries are following the example of the United States in sending commercial attaches to foreign fields. In New York City there may be found commercial representatives from European and Latin American countries from whom valuable information may be obtained. Trade Jowrmds Musi Not Be Overiaoked # Manufacturers and exporters should subscribe to all reliable trade publications. In these may be found invaluable infor- mation dealing with methods, changes, markets, conditions, etc* Among these journals may be mentioned The Worid's Markets The American Export Export Trade Monthly. Exporters and Importers Pstt-Pscific. Journal me isxporters ncview The Americas. Pacific VattM. There are a few magazines whose functions are not to exclusively cover the foreign field, but who occasionally pub- Commercial America Asia. The Nation's Business Weekly Export Bulletin Commerce and Finance HOW GOVERNMENT HELPS EXPORTER 361 lish articles of importance to exporters. Among these may be mentioned "Printers' Ink," "The World's Work," "Sys- tem," etc Book Exporters Should Have An exporter should have a well equipped library. There are many directories and encyclopedias now on the market that should be on the shelves ctf a well regulated export office. Among these are: ^*^The Stateman's Year Book, Macmillan Co. Annual. New York. ^ Exporters' Encyclopedia . Exporters' Encyclopedia Co. AnnuaL New York. American Export Trade Directory. Johnson Export Pub- lishing Co., New York. i^Customs Tari£Es of the World. Kelly Publishing Ca, New Ifork. A few choice books on Foreign Trade like the following should also be included: ^Practical Exporting. Hough. i £3q[K>rting to Latin America. Filsinger. Principles of Foreign Trade. Savay. American Methods in Foreign Trade. Vedder. ' Business Training Corporation (Set 10 volumes). " Selling Latin America. Aughinbaugh. ^ Ocean Traffic and Trade. Hough. History of Foreign and Domestic Commerce of United States. Johnson. Commerce and Industry. Smith. Trade of the Wwld. Whelpley. T«he Theory and Practice of International Commerce. Wolfe. Official Report of National Foreign Trade Council. Nor should a good atlas be overlooked for the library. Some of these ate: Atlas of the World's Commerce. Bartholomew. Geographical Manual and Atlas. Mawson. To complete the list, all the publications of the Bureau of Foreign and Domestic Commerce siiould be included. CbaptksXXII THE WORUyS MARKETS The world is preparing for peace. The Great War hardly over, the nations of the world are hastening as fast as possible the readjustment that amts after the conflict. They are taking stodc of the fotnre. The adjusters have not yet finished their estimates of the losses that the great catastrophe produced. The money cost alone has been over $100,000,000,000. The human cost has been enormous. MilUoos of men have been slain; women and children have lost their lives by the thousands. Entire countries have been laid waste. Pxoduction has been stopped. Old nations have lost their former positions; new naticms have sprung up; old trade routes have been aban- doned, and new ones have grown up in their stead. In this period of readjustment the United States is taking an important part. This country is helping Europe get back on her feet We are finan dng big enterprises over there ; we arc sending foodstuffs and other materials of absolute necessity. Those nations, for years to come, will require material assistance in one form or another. As our trade has expanded to other sections of the globe, we have learned that Europe is not alone in her need of foodstuffs and manufactured materials as well as capital from outside sources. There is stiU considerable development work to be undertaken in other continents. Mineral resources of unlimited value are yet to be tapped ; transportation facili- ties such as the building of railroads, highways, canals, etc., are needed in the backward countries. Where American concerns are to participate in this kind of work, the develop- ment of trade is sure to follow. We are capable of manu- facturing all the tools necessary for such enterprises, and one can readily see the importance of participating in these vast improvements. The use of modem metiiods of farming, of busmess, and THE WORLD'S MARKETS 363 of industry, is also helping to improve the markets in foreign countries for American manufactured articles. We are now selling farm tractors in places where only the most primitive methods had been used in the past. We are selling type- writers to countries where such an instrument has not been as generally adopted for business purposes as in the United States. We are also furnishing machinery for various in- dustries to replace the old and antequated processes of man- ufacture. We are sending to the four comers of the earth articles aimed to increase the comfort of those who buy from us. We are introducing American-made automobiles in every country. The popularity of American manufactures is ap- parent. The aim of this chapter is to review as briefly as possi- ble, the markets in foreign countries available to manufac- turers and exporters. Obviously, a detailed description of ocmditions in foreign countries is impossible in a chapter, but, perhaps, a brief summary of the available markets will be sufficient to enable the reader to obtain a general idea of tiie immensity of the field in which the manufacturer and exporter can operate. A study of the market divisions follows. For the purposes of this study Latin-America will be grouped in the following manner : LatmAmefiea Groupe I. (b) Peru. (a) Mexioo. (c) Bolivia. (b) The West Indies. (d) Chile. (c) Central America. GrOttO III. (d) Colombia. Argentina. (b) Uruguay. (e) Venezuela. (f ) The Guianas. . ^ _ (g) Panama. Group II. Group IV. (a) Ecuador. (a) Brazil. Mexico Mexko ranks fifth among the natfons of the western hem- isphere in size. It follows Canada, the United States, BrazU and Argentina. In population it ranks third, following the 364 EXPORTING TO THE WORLD •«« of the country is ''^ population in 1910 was 16.088,807. Of these 20 per cent are white, 37 per cent Indian, and 43 per cent of mixed blood. There are over lOOfiW fm- "IfZ^"" °* •« Spaniards and <»0,000 Americans. The climate of the country may be divided into three zones whKh cover three ascending geographical regions. The low- est is comprised of the coast region embracing the eastern and western coastal plains which reach an altitude of 3,000 Above this altitude and np to 6,000 feet the second or middle zone is located. The climate here is mild. Above tte 6,000-foot altitude is found the tierra fria, or cold land. Dunng the summer in the lower zone the heat is intense and unhealthful, and the only measure of relief may be found near the coasts where the ocean breezes are encountered The mean annual temperature in this zone is from 75 to 85 degrees. Themost delightful region of all is the middle zone which en- loys a temperate climate. There is very little humidity here- the atf IS dry, and cool, and the climate is healthful. The mean annual tempmture ranges from «0 to 77 degrees. The cold z«ie covering altitudes from 6,000 to 9,000 feet has a wide nnge of temperature. In the higher regions there is a wet and dry season. The wet season begins in June and lasts until October, although it is not continuous. Mexico is one of the richest countries in minerals in the woiM. For the last four centuries she has produced nearly one-half of the world's silver, and now she is producing about one-third of the worid's total output ^ Metals found in Mexico are platinum, gold, snver, copper, zmc. l«Ml. mm, mercury, manganese, antimony, tin, bismuth, and tenunum. An idea of Mexico's mineral production may be gamed from the following table showing the value of the most important metals expressed in terms of pesos (about 50 cents) ; Pesos. 48,488341 Silver 76,406,754 Copper 26.172,214 ^^^^ 6,808,465 Coal (estimate) 4,400,000 THE WORLD'S MAR|grrS 866 Pesos. Petroleum (estimate) 2,800,000 Iron (estimate) 1,200,000 Zinc (estimate) 1,150,000 Mexico's agricultural resoorces are far from being fully developed. Over 600,000 square miles of the entire country are capable of being turned into great producing regions. Lack of transportation, antique methods of farming, and the .scarcity of farm machinery have kept Mexico back in 3Lgnr culture, but the outlook is encouraging as the government is now lending its aid to the industry, and the importation of farm machinery from the United States is increasing. With the development of transportation, Mexico's agricultural riches should be enormous. Mexico's principal agricultural products are maize, cotton, henequen, wheat, sugar and molasses, spir- its, coffee, and beans. Encouragement is offered by the gov- ernment for the growing of tobacco, rubber, cacao, chicle and vanilla. . The vanilla of Mexio is of a very high quality and has a large demand in foreign countries. The most important industries of the country are the manu- facture of textiles, sugar, alcohol, and cigars and curettes. Ten years ago there were 142 cotton factories in the country. The oil industry in the Tampico district is by far one of the most important of all Mexico's resources. Mexico is next to the United States in the production of crude petroleum. Principal exports from the United States to Mexico are coal, lumber, cotton, boots and shoes, automobiles, electrical madiinery, steel rails, structural steel, electrical instruments, pipes and fittings, meat products, cottonseed oil. Statistics of Mexico's foreign commerce for a period oi nine years follow: Year. Imports. Exports. 1910 $ 97,433,000 $130,023,000 1911 102,937,000 146,877,000 1912 91,331,000 148,994,000 1913 97,886,000 150,203,000 1914 78.000,000 aiM),000,000 1816 68,000,000 186,000,000 1916 83,000,000 168,000,000 366 EXPORTING TO THE WORLD Y««r. Imports. Exports. 138,000,000 182,000,000 1918 192,000,000 »8,000,000 Wh«, peace is oompfetely rertoied in Mexico she will resume to old place as one of Unde Sam's biggest customers. Mil- aooi of dcllan of American capital are invested in the Southern Kqmblic, thousands of American citizens are Uving in the cotmtrr and only because of the unsettled state of her poUtics has W ICQ failed to resume her old position as a great buyer of Ameri- can goods. In ^te of troubled conditions statistics show that Wl^fiWfiOO worth of merchandise from the United States The West Indies The total area of the West Indies is estimated at 100000 square miles; it has a population of about 9.000,000. The West Indies consist of the great archipelago extending from Flor- tXT^!^ ^ °' ^ ^•""'•^^ The islands in- dude the Bahamas, Greater Antilles, Lesser Antilles, includ- Tnf. H ^^^It""^' ^"^ Windward and Caribee Isl- ands the Trinidad-Tobago group, and the Key, or coral reef..' to^rlntdal" ^"^^"^ ^ ^ Matr I" ^"t""*- hurricanes risit the islands. The inhabitants are chiefly negroes and mnlat- toes. except .n Cuba and Porto Rico where the Spaniards and Americans predominate. PoB&ally. ti» West Indies may be divided into the Repub- lH» Of Cuba. Santo Domingo and Haiti, the American pW sion of Porto Rico. the British West Indies, French wS^ Indies, Dutch West Indies, and the Knu^L "^n west the Virgin Islands. Amencan possession of The British are in possession of Jamaica and dependemries. EXPORTS 10 HMMitlis ended ApriU 1920 «1J74,«33.483 !• months ended Apfil, 1919 flj069.497^5 VANCOUVO* SEATTLE EXPORTS 10 months ended April, r'20 To Cuba 1296,911,311 10 months cndrd April, 1919 SXVORTS 10 months ended A|>ri1. 1920 To Europe |448^>91 1.418 10 BMMiths ended April, 1919 *|3.601.929,910 EXPORTS 10 months ended April, 1920 To Mexico 9117.004,878 April, 10 months ended 1919 $97 ,U 11, 332 EXPORTS 10 flMMitha ended April, 192a To Sontli AflMrka 1386,454.623 10 months ended April, 1919 $324,664,399 CAf»C TOWk EXPORTS 10 months ended A pril, 1920 To Africa $93,174,904 10 mt>nths ended April, 1919 $65,815,264 EXPORTS 10 months ended ^prii, 1920 To Asia $651,600,924 10 months ended April, 1919 $471,421,596 EXPORTS 10 months ended April, 1920 To British India $62,044,3(7 10 montiis ended April, 1919 $35,676,933 EXPORTS " 10 months ended April, 1920 To Ocesnia $145,011,197 10 months ended April, 1919 $167,123,752 EXPORTS 10 months ended April, 1920 To Australia $63,813,849 10 months ended April, 1919 $88,933,161 aucklan£i 0UNC|t^^ It. EXPORTS 10 aioiitlis ended April, 1920 To Cuba 1296,911,311 10 months ended April. I'^l^ 1188,790,633 EXPORTS 10 numths ended April. 1920 To Borope |4,181»91U418 10 months ended April, 1919 * $3,601,929^10 EXTORTS 10 awntlM ended April, 192U TW looili AflMffka |3SM54yi23 10 months ended April, 1919 ^324,664,399 EXPORTS 10 months ended -April, 1920 To Asia $651,600,924 10 months ended April, 1919 $471,421,596 EXPORTS 10 months ended April, 1920 To Aftrta $9^,174»904 10 months eadad April, 1919 $65,815,264 • EXPORTS 10 months ended April, 1920 To AMMIn $63,813,849 10 months ended April, 1919 $88,933,161 THE WORLD'S MARKETS 367 the Bahamas, Leewaixl Islands of St. Christopher, Nevis, Montserrat, Antigua, and Dominica, the Windward Islands of St. Vincent, St. Lucia, Grenada and the Gi^nadines, Barbados, and Trinidad and Tobago. The French West Indies include St Bartholomew, Guade- loupe, Martinique, and one-half of St. Martin. Fo«( de France is a naval station. The Dutch West Indies include one-half of St Matti^, St Eustache, and Saba, near Porto Rico, and a group off the Venezuelan coast including Curacao, Bonaire, and Aruba. The Virgin Islands, now belonging to the United States in- clude St Thomas, St. Croix, St John, Crab, and Culebra. St. Thomas is the principal island with an area of 140 square miles. The West Indies serve as a great market for the United States. In the fiscal year of 1916 they purchased $191,195,791 worth of goods, as against $177,6^8,611 for South America. Cuba, of course, was the heaviest purchaser. During this same fiscal year the Islands purchased two-thirds as much as Asia and the East Indies, and four and one-half times as much as all of Africa. Located within easy shipping distance of American ports, the West Indies serve as a logical customer for American manufacturers and exporters. The growth of exports to this region is reflected in the following table: 1915. 1918. $95,750,004 $227,156,047 44,318,161 54,043,349 British West Indies. 13,948,820 21,432,437 Dominican Republic* . 7,447,182 16,156,443 Haiti 4,899,856 9,069,275 French West Indies. 2,698,050 5,357,451 Dutch West Indies., 1,269,808 1,361,434 882,442 1,640^30 $170,914,333 $336,216,539 The total for 1918 represents an increase of 97 per cent over that of 1915. 868 EXPORTING TO THE WORLD Of all these regions, Cuba, of course, is the most promising- market. Her imports are more than equal to that of all of the other islands put together. Coha's pofchasmg power has been greatly increased by the immense wealth derived from the sugar industry. The state of this industry has never been better in its history. The growii^ demand for foreign made goods in Cuba is reflected in her unports for the follow- ing years: 1914 $118;a02,000 1916 140384,000 1016 216,961,000 1917 266,085,000 The percent of the total imports of Cuba imported from the United States is shown in the following table: 1914 58.23% 1915 67.36% 1916 72.00% 1917 74.00% Since tiie b^;inntng oi the Republic in 1902 the foreign commerce of Cuba has increased more than 200 per cent. Of the total foreign trade of Porto Rico, $137,683,304, that with the United States amounted to $124,460,747 in the fiscal year 1917-1918. Porto Rico's needs are for iron and steel manufactures, wheat flour, cotton cloths, shoes, automobiles, paper, etc. The Dominican Republic was taken over by the United States military authorities in 1916. Under military rule the country has made rapid progress in commerce, the total for 1917 amounting to $40,026,394, an increase of 182.68 per cent over 1908. The Dcnninican Republic's principal imports from the United States are cotton cloths, shoes, iron and steel manu- factures, machinery, automobiles, oils, chemical products, wheat flour, nieatSi canned and preserved meats. The governments of Haiti and the United States signed a convention on July 1, 1916, authorizing the latter government to take charge ol the collection of costoni% the supervision THE WORLD'S MARKETS 369 of the monetary system, and the administration of the finances of the Republic for a term of years. This action was taken on account of the unsettled political situation which had been retardmg progress m the island. With the United States in virtual control there is an opportunity for developing the resources of the island, and the development of trade with the United States. For the fiscal year ended June 30, 1918, cjq>orts from the United States to Haiti were $8,369,922 as against $5,540,706 for 1914. Jamaica's trade with the United States is growing. Im- ports from the United States increased from 48 per cent of the total m 1914 to 70 per cent in 1917. Jamaica's principal imports from the United States are manufactured articles and foodstuffs. The United States has shown marked gains in trade with Trinidad and Tobago, increasing its exports to the Islands from 88 per cent of tfie total in 1914, to 36 per cent in 1916. For the fiscal year ended June 30, 1918, exports from the United States amounted to $6,997,946 as against $3,465,610 for 1914. EiqH>rt8 from the United States to Barbados for the fiscal year ended June 80, 1918, were $2,701,156, compared with $1,412,934 for 1914. Those desiring to do business in Cuba will naturally es- tablish their headquarters in Havana, the principal city of the Island, and one of the most prosperous in Latin-America. Business in Haiti can be kx^ced after from Port Au Prince. Central America The little republics oi Central America are potentially rich in natural wealth. Not until stable governments are estab- lished in the majority of these little countries will it be ex- pedient for American business men to enlarge their activities in that region, however. Central America consists of Guate- mala, Honduras, Salvador, British Honduras Nicaragua, Costa Rica and Panama. The present population of Central America is estimated at between 6,000,000 and 7,000,000. The United States is the principal buyer of Central Amerl- 870 EXPORTING TO THE WORLD can products as well as the principal source of supply. Ameri- can capital, also, is heavily invested in those countries, with the excq^tion of British Hoodnnui where British capital is in control of the Inmber industry and in Guatemala where the Germans control the coffee industry. The principal exports by countries are as follows: Costa Rica and Honduras, bananas; Salvador and Guatemala, cof- fee; British Honduras, timber; Nicaragua, coffee and ba- nanas; Panama, bananas. South America as a Field for American Merchandise South America proper has been a lucrative field for American business for a good many years. There is a mistaken impres- sion in this country that South America only recently h^r^m^ ^ splendid market for American •y^^rphiindiifa This is not so. Statistics before the war— lor many jrears before the war— show tiiat the American busmess man has been very successful in the countries making up that great continent. Although encounter- ing the competition of German, British and French, merchan- dise produced in this country has been successfully sold m that vast region. The big boom in busmess with South America QM^ang up, however, iriien the busmess men of Europe closed their doors to engage in war. The South Americans then began to shop in the United States. Thousands of new customers were placed on the books of American manufacturers and exporters, and a great majority of these have become permanent clients. For the seven months ending in July, 1919, we sold tm South America $26d»6d8,000 wOTth of merchandise as compaied to $171,610,000 during the same period m 1918. This shows the rapidity vrith which the United States is developing trade relations v^rith that continent. Argentina, Brazil and Chile are our biggest customers in that continent The followii^ is a summary of conditions in eadi country: CoUmbm Colombia occupies the northwest oomer of the South American continent The area of this country is about 440,- 846 square miles. Its climate is varied owing to its geo- graphic characteristics. Thus, in the lowlands the tempera- ture is from 74 to 86 dqg;rees, while in the temperate zone the THE WORLD'S MARKETS 371 annual mean varies from 62 to 72 deg^rees, and the climate is healthful The valleys are hot, and rainfall is heavy on the coast. Colombia's mineral wealth is extensive. Gold forms a great part of her wealth. Practically all the emeralds of the world come from G>lombia. The country is second to Rus- sia in the production of platinum which is in so much demand at the present time. Colombia has also copper, silver, lead, iron, mercury, coal and manganese while recent investigations have shown that the country has tremendous possibilities in the petroleum industry. The country's foreign trade for a period of eight years is reflected in the following table: Year. Imports. Exports. 1910 $17,383,000 $17,625,000 1911 18,109,000 22,376,000 1912... 23,965,000 32,2^2,000 1913 28,635,000 34,315,000 1914 20,979,000 32,633,000 1915 17,840,000 31,579,000 1916 28,922,000 40,000,000 1917 23,334,000 40,531,000 Principal exports from the United States are lard, flour, cotton goods, iron and steel manufactures, etc. The principal port is Cartagena which is an important com- mercial center. Veneguela Venezuela, lying along the north coast of South America, has a total area of about 393,976 square mUes. Like Colombia, Its variation of altitudes give it a wide range of climate. Gold, copper and iron supply Venezuela with most of its mineral wealth. Venezuela is also a fine agricultural country, practically one-fifth of the population being engaged in this, industry. The principal product is coffee which grows in nearly every section of the Republic. In 1917 there were 33,000 coffee plantations which had over 200^000 acres of land under cultivation. Cacoa, also, is extensively grown. Other agricultural products are sugar, tobacco, cotton and rubber, lliere is very little manu^icturing in the country. 87S EXPORTING TO THE WORLD The foreign trade of Venezuela is rapidly growing, and the United States is leading all other countries in the value of teports and exports with that eonntry. The following table shows Venesoela's foreign trade for eight years : Year. Imports. BaqMMts. 1910 $12,388,000 $17,949,000 1911 18,395,000 22,684,000 f^fi^floo fui;^ijm 19ia 18,030,000 $9,484,000 1914 13,987,000 21,520,000 1915 13,470,000 23,404,000 1916 81,388,000 85,530,000 1917 84,593,000 84,006,000 The chief port of Venezuela is La Guayra. The Guiancis The Guianas arc British, Dutch and French Guiana. British Guiana has an area of 90,277 square miles and is situated on the north coast of Soi^th America^ having Dutch Guiana, Brazil, and Venesuela on the east, aonth and west, respectively. British Guiana's mineral wealth is derived principally from foU which is washed in all the river valleys. Sugar canei and rice is grown extensively, and sugar, mm and molasses are manufactured. The inhabitants are chiefly Portuguese, negroes, Hindu coolies, and Chinese. The aborigines number aboat 8,000. The total population of the colony is about 350,000. The area of French Cruiana is about 30,500 square miles. The capital and port is Cayenne. The principal industry is the growing of coffee and cacoa. Exports from the principal town of Dutch Guiana are bal- ata, sugar, gold, cacoa, bananas, ^ffee, timber and rum. Im- ports consist of manufactured articles, oils, drugs, chemicals, wines and liquors, and animals. The area is 46,142 square miles and the population, con- sisting of Portuguese and negroes, is about 98,000 of whom less than 1,000 are Europeans. THE WORLD'S MARKETS 373 Ecuador The approximate area of the republic is 116,000 square miles, including the Galapagos Islands in the Pacific. The most important industry of the country is agriculture. Cacoa is ^e chief product while rubber is gaining fast. The yearly production amounts to 1,000,000 pounds. The low- lands of the country produce coffee, sugar, bananas, cotton, tobacco and vegetable ivory and in the upper regions cereals are grown. The country is making a start at cattle raising and sheep farming. While Ecuador is known to be rich in minerals little has been done to develop the mining industry. Ecuador's principal trade is with the United States, France and Great Britain, and since the opening of the Panama Omal trade between the United States and Ecuador has greatly increased. Ecuador is in need of manufactured articles, food- stuffs and woven goods. In 1916 imports from the United States amounted to $5,33^71. Guayaquil is the only im- portant port of the cotmtry. The population of the country is estimated at 2,000,000. Ecuador's foreign trade for a period of eight years is as follows: Vear. Imports. E^qwrts. 1910 $11,489,000 $18,698,000 1911 10,354,000 13,690,000 1912 8,837,000 15,789,000 1913 8,403,000 13,061,000 ' 1914 8,408,000 18,896,000 1915 9,330,000 17,570,000 1916 9,346,000 17,600,000 1917 10,196,000 16,338,000 Peru Peru is one of the richest ooimtries on the west coast of South America, and pre s e n ts the most favorable possibilities for the development of trade with the United States. The area of Peru is 695,733 square miles, and the popu- lation is about 6,000,000 inhabitants. Peru is rich in forestry, mining and agriculture. The most valuable of the Peruvian forests is rubber. Gold, silver, copper, petroleum, nitrates, vanadium, tung- 874 EXPORTING TO THE WORLD stcn, nickel, iron, sulphur, borax and peat furnish the min- eral wealth of the country. Among agricoltiina products sugar and cotton take the lead. The chief manufactures of the Country are cotton and woolen goods. The textile factories of Peru consume about 5,000,000 pounds of cotton annually. Peru's principal imports are textiles of aU kinds, wheat, lumber, cool, ofls, wearing ai^>arel, medicines and machinery. The United States leads in exports to that country, and the opportunity for further increasing our commerce is growing better- Peru's foreign trade for a period of years is: Year. Imports. Exports. 1 WO $24,206 ,000 $34,380,000 1911 26,430,000 36,042,000 1912 24,982,000 46^17,000 89,591,000 44,410,000 W14 88,404,000 42,611,000 15,044,000 68,638,000 1916 42,256,000 80,497,000 1917 65,712,000 90,728,000 CaUao is the principal port but the biggest volume of busi- ness is tnuisacted m Lima, the capital. The area of Bolivia is about 708,195 square miles, and popu- lation about 2,900,000 of which about 50 per cent are Indians, 25 per cent mixed Spanish and Indian, and 18 per cent white. The principal mineral products of Bolivia ate tin, ^ver, gold, copper, iron, lead, sine cobalt, pktinum, antimony, bis- muth, and quicksilver. Bolivia's foreign trade from 1910 to 1917, inclusive, was: Year. Imports. Exports. 1^10 $19,088,000 189,493,000 IMl 22,765,000 88,226,000 1912 19,308,000 35,148,000 1913 21,357,000 36,661,000 16,607,000 85,668,000 1W5 8,804,000 87,132,000 W16 12,128,000 39,360,000 1917 13,067,000 61,622,000 THE WORLD'S MARKETS 876 Bolivia has no seaport, and the only way to reach La Paz, the capital, is by rail from MoUendo, Peru, or from Antofa- gasta, Chile. CkiU Chile is a promising market for American manufacturers and exporters. The most progressive country on the west coast of South America this republic is rapidly developing its resources, and is in constant need of manufactured wares which the United States is in a position to supply. Chile was a fine customer for British and German goods before the war broke out, but when those sources of supply were cut off she turned to this country where she found an ample supply of merchandise for her needs. The area of Chile is 307,620 square miles and population 5,000,000. The world famous nitrate deposits in the northern part of Chile, and from the export duties on this product the repub- lic derives its principal income. The country is rich in agricultural lands, and the stock raising industry is growing rapidly^ As a manufacturing country, Chile ranks among the first countries of South America. Her principal manufacturing industries are flour milling, tanning, smelting, brewing and distilling. Shoes, har- ness, textiles, clothing, furniture, cars and carriages, pottery and soap are also manufactured in the country. Chile, also, is one of the largest wine growing countries in the world. About 80,000,000 gallons of wine and spirits are produced annually. Trade with the United States has increased rapidly. In 1908 imports from the United States amounted to $8,000,000 as compared with $169,000,000 in 1917. Chile is one of the finest markets for American merchan- dise in South America. The importance of the country in foreign trade is reflected in the following statistics of her commerce: Year. Imports. Exports. 1910 $108,582,000 $120,022,000 1911 127,381,000 123,884,000 1012 122,076,000 139,878,000 1913 Id0,d74,000 144^658,000 376 EXPORTING TO THE WORLD Year. Imports. ExpcMts. 98,461,000 109,381,000 1915 55,922,000 119,530,000 1916 81,220,000 187,468,000 1917 129,603,000 269,983,000 WIS 799,626,000 Valparaiso is the principal port of Chile, and while many importers maintain offices in this city, there arc branches in Santiago, the capital Argentina Next to Brazil, Argfcntina is the largest Republic in South America, having an area of 1,135,840 square miles. The population is about 7,900,000. The country derives its riches from its agricoltnre and stock raising. The principal ciops are wheat, maize, and linseed. The sugar and wine industry are also extensive. There is very little mining in the country. The principal mineral product is petroleum which has been discovered in the southern part of the country. Of the 728,680,000 acres in Argentina, 268,196,000 acres are snitahle for agriculture or stockraising. In 1917 the acreage and production of the four leading agricultural products were as follows: Wheat, 16,088,967 acres; com, 8,968,861 acres; lin- seed, 3,207,414 acres; oats, 2,526,406 aciea. Stock raising is second in importance to agriculture. The country is one ci the greatest cattle regions of the world. In 1917, meat to the value of $132,400,000 was exported. Railroad development in Argentina has progressed rap- idly. In 1918 there were 21,858 miles of railway in operation, 6,772 of which were state property. Buenos Aires, the lai^ city in South America, is the capital. Argentina is not a manufacturing region, although the industry is developing and opportunities for the sale of manufacturing machinery are growing. The principal indu»- trial plants are sugar factories, wine depots, flour mills, brew- eries, and neat freezing d^ts. There is very little fuel to be had for manufacturing purposes; most of the coal comes from Great Britain and the United States. Argentina's conunerce for a period of nine years was as follows: THE WORLD'S MARIQBTS Year. Imports. Exports. 1910 351,771,000 372,626,000 1911 366,811,000 324,697,000 1912 364,853,000 480,391,000 ^ 1913 421,852,000 483,504,000 1914 271,818,000 349,254,000 1915 220,086,000 641,532,000 1916 226387,000 627,045,000 1917 380,321,000 559,170,000 1918 464,065,000 m,569,000 BfoMa Brazil is the largest country in South America, and the third largest in the world. An estimate of the total popula- tion in 1916 was 26,642,402, of which 45 per cent is European, 82 per cent Indian half breeds, 15 per cent negroes, and 8 per cent pure Indians. The possibilities for developing trade with Brazil are un- limited. The country is being devdoped rapidly. Her for- eign trade is flourishing. The total imports in 1917 were valued at $222,550,000 and the exports at $299,375,000. Brazil's commerce is principally carried on with the United States, Great Britain, France, Argentina, Portugal and Italy. Bnudl's natural resources are vast. Hor forest regions along the Amazon cover 2,000,000 square miles, and it sup- plies several hundred miles in the country with timber. Brazil's mineral wealth is rapidly being developed. In her chief mining regions diamonds, gold, iron, manganese, and coal are produced in substantial quantity. Manganese in par- ticular, in recent 3rears has been mined with considerable suc- cess. It is estimated that the visible deposits of iron total 2,000,000,000 tons. Agriculture, however, is the principal source of wealth. Bradl supplies 50 per cent of the world's demand for rubber which is found in abundance in the Upper Amazon. The total annual crop amounts to more than forty thousand tons. Coffee is the chief product ; 4,500,000 acres are devoted to its culture. The annual crop is about 12,000,000 sacks. Cacao is also an important product. Other crops grown in Brazil sudcessfully are sugar, tolMcco, cotton, rice, com, beans and mate. m EXPORTING TO THE WORLD Census figures for 1916 showing that Brazil had in that year nearly 29,000,000 head of cattle, over 17,000,000 swine. 7,000,000 sheep, and 6,000,000 horses, reflect the wealth of the country in the stock raising industry. The textile industry is the most important manufacturing industry. Capital invested is about $80,000,000. There Is considerai>le development going on m the preparation and manufacture of hides and leather. About 20,000,000 pairs of shoes are made annually. The foreign commerce of BrazU is shown in the fellowhig figures of imports and exports for a period of nine years: Year. Imports. Eaqknts. IWO $881,292,000 $304,370,000 IWl 257,163,000 325,272,000 1913 307,934,000 362,796,000 1913 826,100,000 813,628,000 1W4 172,223,000 221,639,000 1915 140,082,000 255,659,000 1916 196,998,000 266,802,000 1»1^^ 209,484,000 284,114,000 247,352,000 284,276,000 The principal cities of Brazil are Rio de Janiero, Sao Paulo, an d Bahia. Paraguay With the exception of Uruguay, Paraguay is the smaUest of the South Ameriean republics, having a total area of 171,815 square miles. Yet it is larger in area than the state of Arizona and Alabama combined. While it is the most backward country m South America, it has, nevertheless, wonderful possibilities for development. At present tobacco, cotton, and mate are grown extensively. Stock raising is growing in importance. Piraguay's commerce is improvmg. Its principal exports are hides, quebracho extract, mate, hardwoods, and tobacco. The principal city is Asuncion. The population of Paraguay is about 800,000. The following table shows the extent of its foreign trade : THE WORLD'S MARKETS 379 Year. Imports. Exerts. IWO $6,017,000 $4,769,000 Mil 6,494,000 6,593,000 1912 5,190,000 4,109,000 1913 7,876,000 5,402,000 1914 4,996,000 4,447,000 19U 8,834,000 8,624,000 1816 4,492,000 4,667,000 1917 4,667,000 11,237,000 Uruguay Uraguay is the smallest republic in South America, contain- ing only 72,210 square miles. The country is about the size of North Dakota. It enjoys a mild and healthful cHmate which attracts thousands of people annually. Its population according to the latest census, was 1,378,000, or a population of about 19.1 persons per square mile. Italians, Spaniards, Brazilians, Argentinos, French, Swiss, English, and Germans predominate. There are very few Americans in the country. Montevideo with a population of 376,000 is the largest city, and the capital. Cattle raising is a very important industry in Uruguay. American interests have established packing plants in the country and this has given considerable encouragement to Ae raising of cattle. Uruguay's vast grazing territory also is an advantage in the development of this industry. Sheep raising is also important. There are about 25,000,000 sheep in the country. The government is lending considerable assistance to the agricultural interests. Agricultural colleges with experimental stations similar to those conducted in the United States have been established. The principal crops are wheat, oats, lin- seed, and barley. Uruguay's foreign commerce is gradually growing. The country serves as a good market for coal, foodstuffs, machin- ery, office appliances, etc. The following table on her foreign commerce indicates the country's growing importance: Year. Imports. Expjprts. 1910 $46,590,000 $44,200,000 1911 51,355,000 50,753,000 1812 60,^,000 66448,000 t 380 EXPORTING TO THE WORLD Exports. 89;M)1,000 59403,000 73,300,000 71,050,000 96;B17,000 The Near East Owing to changed conditions in Europe there has been some confusion as to geographical boundaries in that conti- nent Nations have been dismembered; new states have hpm created and boondary lines have been redrawn. It is there- fore necessary to make a study of the modern geography of Europe in order that the reader may get his bearings. The Near East, also known as the Levant, has perhi^ suffered as many changes at the hands of the map makers as any other region in the old world as the result of the Great War. According to the Department of Commerce the Near East is understood to mean the Balkan States, Turkey in Asia, and Egjrpt, as well as Arabia and Persia, and parts of Armenia. The Balkans include the following states: Roumania, Bulgaria, Servia, a part of Croatia-Slavonia, Bos- nia and Herzegovina, Dalmatia, Montenegro, Albania, Greece, and the remnants of European Turkey. The Balkan Peninsula includes all the above named rc^^ions with the escception of Roumania. Since the end of the war, and the subsequent opening of these countries to foreign commerce great markets for Ameri- can wares have been revealed. The majority of these r^ons need foodstuffs, doth, clothing, electrical plants and mate- rials, farming products, agricultural madhmery and imple- ments, motor transportation, railway material and rolling stock, and bridge construction materials. Countries like Greece, Roumania and Turkey have been large purchasers of American goods in the past, and latest reports from that r^on are very encouraging. As soon as conditkms are set- tled in the new states the United States may rest assured of a substantial share of the trade from that part of the world. Year. Imports. 1913 50,501,000 1W4 87,879,000 1015 35,000,000 1916 35,155,000 1917 38,700^)00 THE WORLD'S MARKETS 881 The Far East The Far East includes Japan, Chosen, Formosa ; the Philip- pine Islands; China, Manchuria, Mongolia, Tibet, Hong Kong; Siberia; French Indo-China; Siam; the Malay Penin- sola; India, Btirma, Ceylon, Afghanistan and Baluchistan; and the Dutch East Indies, including Java, Sumatra, Celebes, Borneo, and New Guinea. America's business with the Far East has been making rapid strides. Our total sales for 1914 were $113,425,616 while in 191S they were increased to $458,937,775. Japan is one of our best customers in that region. With the betterment of trans- portation facilities the Far East should develop into one of America's finest maricets. In 1918 we exported goods to Japan valued at nearly $274,- 000,000 while our imports were over $300,000,000. Our exports to China in 1918 were over $52,000/)00 while our imports were nearly $111,000,000. A great potential market for American wares lies in India, containing a population of over 300,000,000 people. Tarift duties present no obstacle to any country. India needs cot- ton piece goods, automobiles, electrical apparatus, and hard- ware in general, grains, rugs, dyes, typewriters, oils, tools, explosives, glassware, etc. Ceylon is a good market for cotton goods, automobiles, k«r- osine, haberdashery, leather goods, sewing machines, type- writers, hardware and textiles. Colombo is the principal city and ranks seventh in tonnage among all ports. A comparative table of foreign trade statistics showing the commerce of the United States with principal regions of the Far East gives an idea of the importance of those markets. The following tables disclose the magnitude of trade with the Far East for a period of yearsi Japan Exports. Imports. 1913 $61,204,180 $92,236,691 1914 48,385,538 98,269,504 1916 101,733,000 169,126,000 1917 186,340,304 863,669,709 1918 273,819,586 301,919,771 301 EXPORTING TO THE WORLD Exports. Imports. $85,384,793 $21,010,248 1914 87,304,275 18,162,312 1916 88^8,678 86,648433 1917 88440488 68,384,641 1918 58,976,178 85,935,220 21,326,834 39,010,800 1914 24,698,734 39,382,978 1916 86431,469 71,666,046 1917 40;B98,059 186406,080 1918 68,570,579 110,970,969 15,108,956 116,220,591 1914 1916 15,625,195 111,903,527 88^7,000 68,609,000 1917 86,000,000 101,067,067 Stfiits Scttletngnte ...1918 8,606,901 85,718,185 1914 4,184,674 26,307,860 1916 4,585,231 82,114,598 1917 7,734,439 187,668,633 ...1918 8461,698 6,881,964 1914 8,676,896 6,334,361 1916 7,401,026 27,716,589 1917 81,139,305 62,011,236 485,058 116,666 1914 886370 146^ 1916 774,956 837,250 1917 1,051,586 149,162 The Commonzveidth of Australia Lying to the southeast of the continent of Asia is the G>ni- monwealth of Atistralia, comprising tlie states of New South Wales, Queensland, South Australia. Victoria, Western Aus- tralia, and two territories, the northern territory and certain possessions in the South Sea Islands. The total area of Australia proper is 8,946,691 square miles; of the ''Commoii- wealth" 8,974,681 square miles. Australia is rich in a variety of industries. Not only is it a great sheep and cattle country but it produces minerals such as gold, coal, silver, copper and iron, in great quantities. As a tn an uf ac tu ring country Australia is developing rapidly THE WORLD'S MARKETS 383 owing to the liberal policy of the Commonwealth government to encourage local industries by means of protected duties and the payment of bounties. New Soutii Wales and Victoria are the leading manufacturing states. The following table of imports and exports indicate the im- portance of the Commonwealth's foreign commerce; Year. Imports. Exfbrts. 1910 $280,027,000 $347,576,000 1911 312,470,000 370,864,000 1912.. 364,688,000 369,062,000 1W3 SnMfijm 366,616,000 1914 185,60®,000 176,982,000 1915 300,639,000 282,725,000 1916 361,713,000 348,916,000 1917 355,683,000 457,060,000 1918 888,796,000 350,114,000 New Zealand is 1,200 miles southeast of Australia. The total area is 104,751 square miles. It consists of two long, narrow main islands separated by Cook Strait. The popu- hitiott is about 1,000,000, 98 per cent of which are of British burth. The principal cities of New Zealand are Auckland, Wellington, Christ Church, and Bunedin. New Zealand as a market for American wares is a fertile one. Its foreign trade is reflected in the following figures: Year. Imports. Expl^rts. 1910 $75,179,000 $93,590,000 1911 ; . 92,871 ,000 106,649,000 1912 94,993,000 90,280,000 1913 101,946,000 103,384,000 1914 108,321,000 110,728,000 1915 105,221,000 136,286,000 1916 104,608,000 150,845,000 1917 128,180,000 161,991,000 1918 101304,000 163,769,000 Africa as a Market for American Goods Africa is little known to the average American trader. We have paud hot little attention to this part of the world. We speak, of course, of the South African Union with a great white pop- 984 EXPORTING TO THE WORLD ulation. The Transvaal with its rich mines furnishes the wealth of that region and upon these riches depends the prosperity of the Union. While the populatiofi of this aectkm oi Africa is growiii|^ akmly neverthekit h has splendid prospects and American man- nlacttirers and exporters are making creditable gains in the establishment of a permanent trade with the merchants of that r^ion. The area of the Union of South Africa is 473^00 square miles which figures illustrate the immensity of the coontiy. It is nearly as laise as Alaska. Its popnlatkin is orar 7»000,000. O^ coimtries In Alrka sodi as Morocca Algeria, Tunis and Tripdi have not yet reached Aat commercial position where they demand serious attention for big business. During the years 1917 and 1918 the exports of the United States to Africa which in this Instance includes Egypt and other colonies oi Enropean coontries were valued at $61^,- sibilities for American wares. Egypt has several trade cen- ters k whidi businesa can be devetoped. Thero aro no exact- ing tiade laws to hinder conuneroe as the country is under British control. Ema^ Europe has been America's greatest customer. Althoei^ composed of great m a mif a crur i ng nations^ Europe before tlie war bougbt tremendous quantities oi American-made goods, as statistics furnished by the Bureau of Foreign and Domestic Commerce indicate. The records of manufactured articles sold to Europe for 12 years is as follows: 1900, $145,000,000; 1901, $135,000,000; 1902, $130,000,000 ;1904,|tia7.000,00a; 1906, $185r CWO,000; 1906, $151,000^; 1907, |16ff4KN),000; 1908, $178,000,* 000; 1909, $16(VO0O,00O; 1910, $168,000,000; 1911, $186,000,000; 1912, $206,000,000. Before the war we sold to Germany manufactured articles that -x,:."i»«.. THE WORLD'S MARKETS m she could manufacture cheaper in her own factories. England has been a great buyer of American manufactured articles. Some of the purchases by some of the countries of Europe of certain manufactured articles such as sewing machines, watches, ctc^ have been greater than the purchases of aU the countries of Soatli America put together. France, the country in which the automobile originated, purchased more automobiles from the United States before the war than our neighbor, Mexico. Other nations will become big buyers as their needs in this reconstruction period justify— and their needs are great It is needless to glo into d^il as to the market require- ment of each individual country in Europe. It is enough to say that practically every nation in that continent is a poten- tial field for increased business with the United States. The foUowmg table of exports and imports with the principal countries of Europe r^ects the importance of that field: Imports from— Principal Countries. I9i8. 1917. Austria-Hungary 97,823 64,937 Belgium 168,022 ^""CC 69,509,742 98,G39,653 Germany 317,706 159,352 ^^^^y 24,340,022 36,480,807 Netherlands 8,824,419 22,744,504 2,015,851 6,280,233 Russia in Europe 6,784,603 12,350,179 Spain 18,488,289 36,881,630 Sweden 5,935,490 18,069,487 Switzerland 16,882,854 19,834,668 United Kingdom 148,614,816 280,080475 Exports to^ Principal Countries. 1918. 1917. Austria-Hungary Belgium 154,649,338 56,080,886 Denmark 11,353,845 32,408^30 France 931,199,774 940,791,381 ^^^fvamy 2,275 386 EXPORTING TO THE WORLD Princtpal Countries. 1918. 1917. Greece 4,346,471 8,636,163 Italy 492,145,797 419,034,43*3 Netherlands * 11,369,269 57,540,570 Norway 36^37,464 62^47^57 Russia in Europe 8,902,449 816,250,020 Spain 69,188,733 91,584,080 Sweden 15,674,108 20,467,923 United Kingdom 2^61^00»680 2,008,669,641 Cmiaia We r^rd Canada as a domestic rather than as a foreign field. Canada is growing in importance as a mar- ket for American goods. Her trade practices are similar to ours and there is no difficulty in establishing relations with the business men of the Dominion. We sold goods to the ¥alue of over $800,000,000 in 1917 to Canada. In 1918 the total value was $886/ CHAPTER XXIII FOREIGN TRADEMARK REQUIREMENTS American manufacturers who have seriously committed them- selves to the policy of developing business for their products in foreign countries on a permanent basis, should not neglect the matter of roistering their trademarks in the markets where such procedure may be deemed justifiable. Unless this precaution is tajsHfTniany of our eaqwrting manufacturers will someday wake up to tiie fact that before they are able to do business in certain foreign countries they must dicker for the privilege with certain persons in those countries commonly known as ''trademark pirates" who, taking advantage of the thoughtlessness of our American business men, r^^istered these valuable trademarks in their own name. In order to protect himself from these "pirates" the first thing an American manufacturer should do before beginning busi- ness in a foreign country is to register his trademark. This should be done even before appuntrjr wherein registration is desired. The registration offices of the several countries are called by different names. In order to register the U. S. or anjr other 887 388 EXPORTING TO THE WORLD Dmggrs RamUmg From Tkit Neglect The dangers resttltiiig from the failtire to register tnide- iiiaiks in loiejgii countries where ma Americsn manoiactarer My have a potential market for his goods may be seen from a recent exposure of a wholesale effort on the part of a Portu- guese to corner a large number of trademarks belonging to American manufacturers in Eurtc^ean cowitriei and South America. By taking advantage ci international trademark and patent laws, and filing a few papers in Portugal at the cost of a few hundred dollars this Portuguese is said to have obtained control of the principal markets of continental Em:- ope and South America for American automobiles and tract- ors. R^iisterittg these trademarks in his own name in Portu- gal this man was within his rights under the Berne Trademark Convention to extend the control of these trademarks to the twelve other countries parties to the convention, unless the American owner had previously obtained r^;istration in those GountrMs. In the countries where this man obtained tihc trademarks he' is the only man entitled to sell these cars or tractors. He has the legal right to have confiscated in his favor all cars bearing those trademarks which are shipped to those countries. This places him in a position where he can lofce tfie manu^Kturers of tfiese cars to make him tibeir agent on his own ifllMI^ to stop doing business there. It cost this man only $20 to procure the registra- tion of each trademark at Berne after he obtained registration foreign trade-mark, it it usual for a power of attorney for that purpose, (certified by the consular representative oi the country where it is desired to register the trade«iark), to be sent to some person residing in tfie city where the registrmtioB WDce IS situated. /. certified copy of the trade-mark as issued by the United States Patent Office, vised by the consul, must also be sent. In addition, it is aJvisable to send at least a dozen copies of the trade-mark, the ordinary printed copies used by the Patent Office being sufficient. An application for the registering of the trade-mark is then made out in Spanish (Portuguese if in Brazil, French if in Haiti) signed by the person holding the power of attorney, and filed in the regis* tration office, together with the power of attorney, the certified copy of the trade- mark, and some of the plain copies with certified translation into Spanish. In due course of time the Office will issue a certificate certifying the registering of the trade-mark in that office. The foreign trade-mark is given the HHM yrffttftitH I and enjoys the same advantages as the trade-mark of the country. Filing a trade-mark grants exchisive right to oae of die same, and both criminal aad civil proceedings may be instituted against a person infringing that right. ^ Each country of Latin America has special laws and regulations concerning the registering of trade-maifcs. la gcaeral, however, they correspond to those abore. In law it is not necessary that the filing of the application be done bjr a lawyer as any one has a right to apply for a registration of a trade-mark, but m practice a patent and trade-mark solicitor is always employed and this practice is strongly recommended. The names of suitable persons can be obtained from the United States Consuls in each country. There are also firms in the larger cities of the United States who make a momaahsi of this fu»*a— ««— ^ Kw the Paa«AflMBriean FOREIGN TRADEMARK REQUIREMENTS m in Portugal. By reason of the fact that the United States is not a party to the Berne Convention, it is necessary for manufactur- ers to procure registratk» teparatcly in cadi eomitry ia which ibity wiih to do Htirinttt, In speaking of the dangers of trademark piracy in foreign countries, Mr. Albert E. Parker, New York patent lawyer, who discovered the pk>t just mentioned made the following state- ment: The most sifliister and difficult problem which American ex- porters are constantly having to face is the policy, which has so enormously increased in recent years, of the pirating by for- cjgneis of well-known American trademarks. Anierican manufao- turerSy wbSkt ooaoqiiatnttd with the ajslem under which trade- marks are protected abroad, due to tiie fair and equitable ar- rangement common in the United States, whereby a trade- mark becomes the property of a manufacturer by actual use upon the goods themselves, are so frequently meeting with handicaps in the development of then* trade abroad that it becomes important to keep before tiie American exporter llie exact situation in connection with the protection of his trade- marks and commerce in foreign countries. "In practically all Latin countries, the registration of trade- maris is the only way ia which an American trader can acquire property rights in his brand or trademark and it is the common experience of those who are handling the goods of American manufacturers in foreign markets to find that the trade in a certain country is barred by reason of the unauthorised registration of the manufacturer's trade- mark by what are commonly classed as trade-mark pirates. Tatin-American lawyers and commercial firms resent the suggestion that the practice of registering American trade- marks in the name of a native of the country is rightly de- scribed as an act of commercial piracy, as in many, cases the Latin agent, knowing fnll well the laxiQr <^ American manu- faeturers in sodi matters, frequently files an apptodon to register the trademark in his own name, avowedly for the pro- tection of the trade which he hopes and. expects to build up under that brand or trademark. ^nlortanaldy, many sock refi^tratbns, while at the outset eflfeeted in good faith, are used by the agent abroad for securing better terms from the American manufacturer in case 390 EXPORTING TO THE WORLD of a ^sputt betiroefi tiie paitieft, and in many instances tiie agent refuses to assign the registration when the manufacturer or export house, through the development of its business or from other conditions, desires to change its agen^ relations abroad* "The situation in Bnal is extremely difBcnlt for the Ameri- can manufacturers in that while it allows American traders to register their marks at the Junta Commercial in Rio, such a registration does not prevent a Brazilian tnuier fiom himself nifistering the same trademark in the separate states, twenty in number, forming the Republic of Brazil, and a mark so regis- tered by the Brazilian trader can be used on the same or similar goods for which the American owner of the mark has obtained registration, and this without any possibility of redress. "The situation in the Argentine Rq>ublac has been acute in these matters for many years past and without exaggeration it can be stated that many hundreds of well-known American trademarks have been wrongfully registered in the Argen- tine and large sums have been paid to Argentine cittaens lor the recovery of the right to nse trade maika po ttffiatmd. One of the leading export houses in New York recently re- ported that it had paid large sums to two Argentine traders for the right to export the goods of one of its clients to that country. "Govenmient departments and oonsnhur r^retentattves abroad are constantiy urging on American traders the need for taking the simple and safe course, which in the end is also the econo- mical course, of registering their trademarks abroad before actually beginning trading operations in foreign countries. The small outlay involved in so registering, seeing that a registra- tion, once ^ected, extends for a period of from ten to fifteen years or more, is trivial compared with die amount which might be, and frequently is demanded for the assignment of rights in a single country by a pirate who has registered the American trademark. ''A step forward has beoi taken through the passage of a new trademark measnre in Great Britain which provides that any trademark which has been actually used in trading operations in Great Britain for a period of two years may be registered by the user thereof, and this, no matter what may be the nature fd the mark. Thus^ geographical terms, surnames, and even FOREIGN TRADEMARK REQUIREMENTS 391 descriptive words, if bona fide used as trademarks by the manufacturer for a period of two years may be registered. *This will entitle British manufacturers to extend their regis- trations abroad in those countries where a certified copy of the home registration is demanded, and some l^^lation of this character is sorely needed in tiie United Suites, to enable Ameri- can manufacturers to obtain similar advantages abroad. Many well-known American trademarks are debarred registration at the United States Patent Office under the present trade- mark law by reason of the nature of the trademarks, bnt they could readily be registered and protected under the laws of the foreign countries ; and foreign trademark pirates, knowing the disadvantage in which American manufacturers are placed by the above situation, are constantly registering such trade- marks in their own names, to the serious detriment of the American trader and with the express object of obtaining sub- stantial payments from the rightful owner of the trademarks in diis country." Trademark regulations Vary in all countries The American manufacturer takes little trouble in endeavor- ing to obtain information regarding the r^;istratioa of his trade- mark in foreign countries. To him, a little matter like raster- ing his mark overseas is of little consequence. Perhaps, he isn't thinking about venturing into foreign countries to sell his wares. Why, then, should he take the trouble of protecting the mark for which he has probably wgitxA tiiousands of dollars to devebp and to advertise at home? It is because he b not interested. In spite of all that has been said and written about the necessity of registering trademarks in overseas markets, the American manufacturer has been negligent, and the foreign trade pirate has been profiting as the result of this negligence. The matter of registering trademarks is not as complicated as it might seem. It is possible to obtain ample protection in practically every country where it is desirable to develop a market, if the manu- facturer will only take the trouble to do it. The countries of the world in which trademarks may be regis- tered may be divided into two groups— the commcmrlaw group and the code-law group. m EXPORTING TO THE WORLD The common-law gnmp compmcs tlioie coantries in which ownership of tfademtrics is based on the common-law property m trademarks; that is, a trademark is protected under the common law whether or not the mark haa been registerad. In this group may be included such nations as Great Britain tlie colonies* and the United States, etc. ^ ITie code-law group comprises those countries where property nghts m trademarks are acquired under statutes alone, and only upon complying with the provisions of the statute. Under this code are embraced moat Emopean or Latin Ameri- can cottntries. Rfqmrementsim Code'in4aw Countries Intiie code-law coantries tndemafk registration is necessary m ofdcr to acqmre the cxdnsire rigrhts to its use in those coantries. If the owner of the trademark does not take the trouble to register it any oUier person may do so, and acquire the exclusive right to use it notwithstand^g the fact that file real owner may have used the mark for many years. l^theoiy of the trademark in these code-law countries is aomradiat different tiian in the United States where a person most make use of it before making a registration. In the code- law countries, however, the theory is reversed RcgistiatKMi jurisdiction of the Czechos ovale State. Three rnniiianf ift i I P'^y^yO" il ^^ich^should^be certified by the^c^-i^ of ifth*^!?^i..**K**** •PP>««»**«> appHcants whose trade Lrka wSe S^2SjI^#*rt.l ^^^^'""vS'? in fo'-mer Austria-Ilangary, oatoid7%f tefTitpnr of the Ciechoslovak Republic, thoold addttionftlly attach a M«rtliL2i abstract from the trade-mark regUlKr Hm «BpM |MVkNr«m SS^Sa^JF^S the 10 years' period of protection. wnu WW M MOCtCd from Trade-marks of aliens which had been reffistefcd obIt with Vt^n^ ru^^u of Commerce or ogjjr with the BodapSTchaSbeTTf Commerce ^11 brS?ot^^.d^iJ ferjJiorijf^ ^ i«ri«Mction of the Czechoslovak Rlp^ubirwith^tfi .«bie^crtrti;J%i»tSrpa'^^^^^^^^ ^Je^^or^^^Si Ihl lJ!fl^ll'A °' ^*PJ?'^"*' « P«~?»» who hive lJerJ?lr?It*ser;": to 2 SuJlJ ^ J!Llffi!lSyj. ^ ^5*7"' ancf coat, of aniJ SLM^LJSb*£?^^*'^u! naedals, can be registered only if on the basuS ^A^rSSSrS^ 1?,* ^^c"*^ 'P**^'?' "V^*"*** been established. rt ^ person who has not a fixed residence in the territory of the CzechniSaMW Republic can file an application if the laws of his home gu?i cSrtend 5h? siS privileges to the subjects of^ Czechoslovakia, provided also he ap^nts a SuW authonxed represenutive in the CxechotlovalT Kepablic. The period of nrolecHnn SriSbSS?^ hjS^r^'^ I?* FR""^ newTrade-marks ?nd of thos^'L^rread? «opaer Austna-Hunmry had been presented for recording in the centnS FOREIGN TRADEMARK REQUIREMENTS 398 mtttt first be made, after which the person making the registra- tion has full legal authority to use it for his own purposes. Ignorance of this point has been the chief soturce of trouble for American manufacturers who have taken the step to register tiieir maiics in foreign coantries a nmtBt too late. How the Trademark PiraU operates Trademark pirates have received considerable encouragement to ply their trade through the ignorance of American manu- facturers with reQ>ect to the procedure necessary to obtain pn>- lection in foreign oonntxies. This ignorance has cost many American manufacturers large sums of money, for the trade- mark pirate in the real sense of the word is an unscrupulous being. Blackmail is not beneath his dignity. Sometimes a milder method is taken as for instance where a trademark is pirated merely to obtain a better bargain in negotiating for an exdttsive agency. Cases are also known where agents in foreign countries in order to insure for themselves a permanent contract as repre- sentatives of manufacturers, register the trademark of their prindpals. The latter in order to protect his interests per- mits the agent to oontintte as his representative under the circumstances. He can do nothing else. He cannot change his agency. MarH capable of Registration The following general observations apply to ^ kind of marks that are possible of registration in foreign countries: No mark that is impossible of distinguishing the goods of one person from the goods of another can be registered. No person can register a mark which every person should have tfie right to use in carrying on his business. Tliere are certain types of marks favored In the United States which cannot be registered in many countries, and for this reason it is important that conditions in foreign coun- tries be considered. On tttbttantially the tame bMb patterns, designs, drawings, and representations, showing fomu, shapea, and As outward appearance of specimens and models of goods and manufactures are prelec te d under the law of Joly 24, 1919, which confirms otherwise the provisions of the old Austrian law relating to the subject. In this case, however, two samples of the article or its picture along with a certificate of its identity shall hr j i r^mted with the application. Protection is grranted far OM^ tWb or at mott tbree years. — ^Tnde Commiiioncr Vlademer A. Gennger. I 394 EXPORTING TO THE WORLD A name should not be used ; any other person with the same name may have the right to use it. Initials cannot be registered in Great Britain nor in the Colonies; they should not be used* The use of an invented word in connection with a patented article is objectionable because it becomes common property after the patent runs out Designs are very much in favor. An invented word is discouraged because if the article be comes known by that name all rights in the trademark are lost. Generally speaking, all marks possible of being registered in the United States can be registered ahrotd, with certain ex- ceptioos. In many countries an American concern cannot register its trade-mark unless the mark is already registered in the United States. The most important of these countries in which this rule prevails are Germany, Austria, Russia, Spain, Sweden, Guatemala, Honduras, Cuba and Uruguay. In countries like Great Britain and Colonies, Germany, Hol- land, Sweden, Peru, and Uruguay opposition may be made to the r^gistratioi of a tiade^naik by others* «• in Oie United States. dt«ri^iSS2rtS?il^*Vt5Jf^^ not forget a trade-mark and the ««• w wi mmt HI M,Huu n HM HOOd tof. In this connection it mav \v««ll *n m^ntin^ •'trade-marks in general. The newcomer Jui find stron^l^S iTJif^.^^^tt""'?* '^ather difficult to supplant. The Chmcse purchMer will cLo^L an article w.th a lamiliar trade-mark rather than take a chaucS wSTu new irSC that might seem superior to a foreisn buyer And whiU XxT . ^ fi?'Vtr cheaper.'^Jere?. Ic^^known.^S pe'rhaps "iSSS? i^LtJVil" <=on"^ction the manufacturer is urged to have his rade-mark reiiSSnS «.Jli^- ^"'^ J°^^° -^^^"r^ goods, as the piratinE Sf Side. •"o'^'ty. « ■eeantj ta case legal action is necessary. ' fc^-i?* ♦C""u*° manufacturer, however, irrespective of whether he doe> him 5^rc'ov|jirthf ^^^^^^^^^ hV t?'Mt^ &Wop%H^£-? "^i^J*" iel~«* " imderT^ain^hS?'h£Toumr f'avor wIt'hTi'm 21 wdl CMtttM to porehue articles of that "chop''^ wXm a XinJ any Cu^J? ^fX^rfh 5 hiSll^fis'fir^i"^'!?"" ^^'S >ts heating stoves^info W^'SSkS ♦ ^nma.rhis firm made no effort whatever to orotect ito trade- mark so that today tens of thousands of nat ve-maa«foctiir«d ■toi^BarbSifuTt^ Arnl^^^fa^ ♦ Va mark ar«» artM in Phi'na . — "w'^ i»c»nn» tne American trade- looay yu per cent of the goods bearing his trade-mark are imitations seeking" mlrke"t^^ere!"buT I'.gS^SS^^in'^i^ ^^il"" h^'^.^^'^if .of^nroduct. registration of trade-mark, in JaSnTSI? I? J^ff^ w "^S® ^'^^'Z advisable. The of the applicant. furnishS %tf? pi^er of So™i5"*"^h * representative times a oommercial housT «^rn^Hrn« T T J «t*o™ey. The representative is some- a-Ti^-M^XAU sometimes a trade mark attorney, who tnakea mwJM»>m^Zl m bdialf of the applicant abroad and, upon receipt of the rririTS*5Sf If ■£pHcaHon to represent the applicant in a leeal' process for^ the protcctiS^^S^^.SE^'^TK'' FOREIGN TRADEMARK REQUIREMENTS m Importance of Registration 'The apparent increase in the number of unauthorized ap- pUcations for the registration of American trademarks abroad calls for an emphatic reminder of the necessity of early regis- tratioii of valuable trademarks, especially in those countries where the ownership of marks is based ui>on r^;istration/' says Commerce Reports for June 1, 1918. "The countries of Latin America have furnished a particularly profitable field for the registration of trademarks for speculative purposes, as most of those countries grant the exclusive rig^t to use a mark to the first applicant witiiout regard to its prior use by another. Nearly every issue of the official bulletins of some Latin American countries contain applications for trademark registration that are evidently fraudulent or at least unauthor- ized. The names of automobiles, motor trucks, pharmaceutical pieparattonSy and odier articles, the sale of which depends largdy iqxn advertising and good will have been particularly subject to misappropriation, and recently a single firm applied for the registration of the trademarks of six among the best-known American cars. If registration had been granted, it would have been practically equivalent to the acquisition of an exclusive agency for the importation of each of these six cars in one of the most important foreign markets for automolMles unless the manufacturers were willing to adopt a new trademark for that particular market. *Td another case the designation 'Ford American products' was sought to be r^;istered in a South American country for all classes of goods. The effect of this registration would prob- ably have been to give to the local registrant absolute control over the use of the word 'Ford' on all goods sold in that country. This latter case is illustrative of the difficulties that may arise when a trademark used in the United States by vari- ous manufacturers for different classes of goods is registered abioad in such a way as to cover several of these classes. Even if the maik is registered in good faith by one entitled to its use, the form of registration may nevertheless prevent the use of the mark on a distinct kind of goods by another manu- facture except with the consent of the prior registrant. "A somewhat different but none the less embarrassing ^tua- tkm may be presented when a mark is registered in the name m EXPORTING TO THE WORLD of the local agent of the American manufacturer or caqKvter. As long as the exclusive agency continues there m usually no difficulties, hut should the principal desire to make a change in the agency arrangements he may find that the agent has it in his power to prevent the importation of the trademarked goods except when consigned to him cmt under such terms as he dictates. The only safe course to follow is to register trademarks promptly in the name of the manufacturer in countries where any conaiderable business is carried on or anticipated. Even if aqwirtation at the present time is limited by war condi- tions the registration of the mark abroad may well be re- garded as one of the fundamental steps of preparatton for trade after the war. It is, perhaps, of even greater import- aoce now than under normal conditions, in view of the reported activity of enemy agents and others in appropriating American trade marks. The expense of registration usually represents only a reasonable outlay for the protection of good will, and it is suggested that any article which is worth advertising abroad is worth protecting by means of tfide- mark rqpstration. "Steps are now bdi^ taken toward the immediate establish- ment of the International Bureau for Trade-Mark Registration at Habana. On March 14, 1918, the President of Cuba trans- mitted to the National Congress a message reviewing the'actkm taken and requesting the af^mypdatkm of $10,000 as the con- tributkm of the Cuban Government toward the initial expenses of the bureau. The expenses are to be borne by the various governments in the same proportion as that tff taMinhfd by ttut Pan-American Union at Washington. When the necessary arrangements have been completed the payment of a single fee of pO will secure registration for a trademark in all the countries rq>resented in the Bureau, including Costa Rka, Cuba, Dominican Republic, Guatemala, Honduras, JRcaragua and Pan- ama, and such others as may later be added, as well as in the countries of South America when the second V^yf au hav« been established at Rio de Janeiro. "The Goftnunent of the United States has smce made an appropriatkxn of $56,980 toward the expenses of operation, and FOREIGN TRADEMARK REQUIREMENTS 397 the new bureau is reported to be accepting applications for the international r^stration of American trademarks. Appli- cations should be sent to the United States Patent Office at Washingtcm.'' CHAPTER XXIV PUBLICITY IN FOREIGN COUNTRIES Americm uidtistry should have a publicity agent in fei^ mga countries. The functions of this publicity agent should be to dissemi- nate American intelligence in every foreign country in the world. He should keep the foreign world in close touch wMi the progress and develofMnent of this country. He should be prepared to combat the evil propaganda our trade rivals are sure to spread wherever American business interferes with their interests. The necessity of publicity in foreign countries was fvXty demonstrated during America's fNuticipation in the World War. When the vicious German propaganda began to spread to all countries of the globe, attacking America's motives in entering the struggle, it became evident in this country that this campaign <^ untruth had to be stopped. The government at once oiganized a foreign publicity service that reached every comer of the globe where people could read and under- stand — and the result of this campaign was most gratifying. When the war came to an end this publicity service was dropped, and American interests engaged in foreign trade abroad Instantly recognized the necessity of keeping up in one form or another a publicity program that would place us in the true light in regard to our motives and aims in connection with foreign matters. Efforts have been made from time to time to revive Ae work that the government had dropped at condttsico of the war but it seems that thQr have been made in vain. American Press Associations Now Active «» Foreign Field A redeeming feature of the situation, however, lies in the extension of the service of the great American press ^ trnrr ia- 398 PUBLiaTY IN FOREIGN COUNTRIES m tions to foreign countries. These organizations are respon- sible for the presentation of more American news in foreign newspapers than ever before in their history. Particularly in South America, where in the past the greater percentage of iht news came from Europe before the war, there has been a great improvement in the use of American news in the press of that continent. Today in the great newspapers of South America one may hnd a reasonable share of the space devoted to American cable dispatches sent out by the American press associations. Before the entrance of the American concoms in the southern field, whatever little American news did creep into the South American newspapers came by way of Europe, and as a consequence much of it was richly colored. The American press associations, however, cannot be ex- pected to carry on a publicity campaign for American inter- ests abroad. Their chief function is to distribute news, and the moment they deviate from this function their efficiency in this detail is likely to suffer. Nor must any organization or set of organizations that may be inclined to take up this tremendous task attempt to compete with these press asso- ciations. Instead, their work should supplement the efforts of these quasi-public concerns without encroaching upon their basic functions. There is no question that there is a field for this sort of work in foreign countries where so often misunderstandings arise concerning the motives of the American people in their activities in connection with international affairs. These mis- understandings are partly due to misinformation, partly due to inaccuracy of statements, and partly due to vicious propa- ganda on the part of our enemies. This situation had much to do with the organization of the government's publicity work abroad during the war. It was essential in this case to fully explain our aims and ideals in connection with the war in order that the foreign people, who had in a measure succumbed to the perverted German propaganda, could under- stand our true position in the great struggle. With peace at hand and competition among nations inten- sified more than ever in their struggle for commercial supremacy, it is more than certain that there will be a re- currence of this propaganda against the United States in some form or another, and this country must be prepared 400 EXPORTING TO THE WORLD to meet it. As a matter of fact immediately alter tlie war attadcs upon America had already begun. An instance in point may be given to illustrate the ruthlessness with which our competitors have already begun to fight American inter- ests: The Webb-Pomerene law was apparently enacted to permit manufacturers to combine for txpoft trade for the purpose ci economizing in overhead expenses, and expediting the sale <^ goods abroad. However, the aims of our manu- facturers and exporters were questioned in certain sections of South America when a partial text of the law had been re- ceived there Our competitors spread reports to the effect that the Webb law was purdy a device by American capital- ists to monopolize foreign markets, and to tighten their grip on foreign customers to such a degree that they could sell at their own prices. Without entering into the merits of the Webb Act, it is apparent that those who are opposed to American advances in foreign fields, are willing to grab any straw within reach to use as a bads for attacking our mo- tives. It is doubtful if these attacks were ever answered. Instances such as this are occurring in all parts of the world right along. American travelers returning home after months on the road in foreign countries have related similar instances in which American interests have been the subject of vicious attacks. Publicity Machine % Should Be Organised It scans that, in view of these underhand methods of combatting American competition, our manufacturers and ex- porters who are most vitally interested in the establishment of our good lyill and confidence in foreign countries where we are desirous of building up trade^ and where these un- frien^y activities are manifest, should take the initiative in ofganizing a gigantic publicity machine along the lines fol- lowed by the defunct Committee on Public Information of the United States Government for the purposes of dissemin- ating information in foreign lands. This machine or bureau should be established in the principal American port, and should have cable connections with all the principal markets of the world. It should be in charge of competent and intelli- PUBLICITY IN FOREIGN COUNTRIES 401 gent newspaper men who understand how to prepare and to distribute news matter. There ^uld be representatives in foreign countries to receive these cables or any other mate- ria! that may be sent from the home office, and to see that intelligent distribution to the press of the country in which they are located, is effected. Not only should the publicity bureau confine its activities to the despatching of cable stcnies to foreign countries but it should also conduct a mail service composed of material intelligently collected in this country for the use of the press abroad. There is a wealth of material in this country of tre- mendous value for this kind of publicity work that the for- eign' newspapers, generally speaking, would be only too glad to use, if someone would mail it to ihem. The publicity bureau should also perform the functions of an information bureau. It should keep foreign countries in close touch with legislation directly or indirectly connected with international trade. It shouki see to it that where there ts some doubt as to the interpretation of certain American ac- tivities, a full explanation is given out to the foreign press without delay. Articles describing our various industries, showing how American ptodocts are made; articles explaining the advan- tages of highways, safety-first devices, systems san it a t i mi, central heating plants, modem plumbing, etc. — all these are of vital interest to people living in foreign countries and whose standard of caadoft is not as high as that which we enjoy in this country. Supplementing this cable and mail service the motion pic- ture could be brought into play. In fact, a publicity cam- paign would not be complete without the motion picture. As a device to interpret American enterprise, and to visualize the immensity <^ our industrial machine the motion picture is un- equalled. It tells the story better dian the words of any writer. Already, individual American industries are turning to the motion picture to demonstrate their products abroad with most gratifying results. With the number of motion picture theaters growing in all parts of the world the use of the "movies" for publicity work is practical. A publicity bureau of this sort, using the printed word and the motion picture for the dissemination of information 408 EXPORTING TO THE WORLD abroad would be of inestimable value to American interests. It would seem that such worthy organizations as the Foreign Tilde Coimcil or the American Manufacturers Eiport A8M>- elation, or some other competent organization closely con- nected with foreign commerce should take the lead to plan some form of organization to handle American publicity abroad in the interests of American business along some such tines as have been suggested in this chapter. The results would be worth the effort APPENDIX UMITSD tTATBS SZPOSTa BY CmAMD DmSIOIfS Fiscal Exports to— Year Europe No. America So. America A at A AalSL Ulrica* 1870. . . .$420,184,014 $68,962,006 $^1,651,459 $10,972,064 $4,334,991 $3,414,768 1871... . 479.738.693 77,348,184 19,599.581 7.781,138 3.307341 3.203,113 1872... 73,2301648 37,006,890 13,965,166 3,613,788 4305,140 1873... . 539.061,328 81.689,759 29,661,967 18,727,094 4,677,457 3,524.474 1874... . 572,511,479 94,942,138 26.747,020 15,087,695 4,493,916 3,037,144 1875... . 533,544.921 86,166,454 24.096.950 13,972.305 4,276.305 3.470.782 1876... . 538.322.83S 79,926,699 22,862,746 15.528.567 4371312 4.814.382 1877.... SiJ^MS 83,058.656 32,577,154 27,14^5 7345.929 4371,788 U78.... 597,774,9S» 78,762,184 24,690,478 28,998,343 8,607,644 4,770,729 1879... . 594,189,272 67,598,525 23,437,376 11,752,969 9,900.550 4,758,701 1880... . 719.433.788 69,437,783 23.190.220 11.645,703 6.846.698 5,084,466 1881.... 70PI WtBDIOBt Of O onunovoo. .000 omlttod.) Total CoaaitrF wnA Fort Tr. Import! BkpMts Oommoroe BUROPB Dollars Dollars Dollars iy*o 1 ■I/IO 044 l,/4o,933 917,060 2f665|9yJ 1910 l,2o2,73> 954,624 2,317,359 TY.. 11 101 4C Zo3,547 158,702 j/)0 ^AA 1 Q1 £ ^03,4J5 1 AT A C A 107,950 341,385 1910 164,508 204.759 369.267 23,102 81,926 _ ^ J t JMI 65,711 109,702 4/,yyu 4 A^ 1,996 49,986 1 Q1 1 1 AO^ IOC 1,084,3^5 817,275 < AAI i^AA 1.901,600 V9\9 211,#Z1 9oZ,OZ9 ^^9.A ■^^•••«Mn • A ttk^^HVASMBk lyu 0M,104 coo 1 oi 588,181 1,211,345 389,639 ^^C 365,733 /o5,3/i; 357.924 258.795 £1 71 A lo7,53o 30,201 vat* 89,163 78^606 lo7,7o9 1 oi c 387,600 120.934 CAO C*>>^ 508,534 1916 90.945 31,768 122,713 1912 74.360 28,600 102.960 A MBAiA OiM«B AHA flSav • M^Mftjua^ja 1919 175,997 Iel,430 33/,4«o 1 At 1 1912 43,833 53,923 97,750 Iyl5 14^675 16,841 31,416 1915 4 A9 103 566 4avc 1919 721 51 772 v% j9 a 44 lOI A iyi4 4.061 27.852 31,913 T.ihmt 1 Q 1 A 4 TA'9 15,703 1 A con 1 0I X 9,573 35,858 45 .4 J I MiVn1a.l«w IMA 9*9 18,442 ly.aio 1914 4»4i9 14,593 • A A/r<) iy,uoJ 26,481 1,752 J33 fi v\o \ n * LJ n A 1 A «% A 79,428 A A 0)0 1 no o/;7 1913 14.342 19,162 33,5U4 1912 22,273 9,n9 33,201 OCEANIA 10K loi £7/; lV3,6/6 33U. /^o ICelbourne 1916 a ^ a w 129 430 67 034 196 464 AMERICA Dollars Dollars Dollars Unit. States: New York 1917 1,338.199 3,053,120 4.391,319 1917 8.505 266.279 274,784 1917 mS17 303,510 408,027 1917 217,905 225.678 443,483 1917 109,486 464,471 573,957 1917 43.973 374,033 418,006 1917 144,027 142,890 286,917 1917 198,321 177,650 376,971 Virginia 1917 19,330 137,012 1S6.342 1917 67.715 217,120 284335 MIehiffan 1917 41,749 290.376 232,125 1917 92»ii0 103,939 202,599 Canada: Montreal 1917 222,119 384,314 606,432 Mexico: Vera Cruz 1913 40,733 42,118 82,851 1913 22,825 40,379 32,204 1916 183,1M 89,006 272,159 <90ao.oU 9€ M 43.544 9000 M ... 4082 40 97 M 43.999 10000 M . . . 4S34.00 98 M 44.453 11000 M ... 4990.00 99 M 44.906 12000 M . . . 5443.00 IM «• 4S.36 11000 M . . . 5897.00 200 . •* . , , , 90.72 14000 M ... 0150.00 300 M 136.08 15000 M ... 4004.00 400 M 181.44 16000 M . . . 7258.00 SM ' m 22S.80 17000 M ... 7711.00 600 M 272.16 liooo M . . . 0165.00 700 M 317.52 19000 M ... 8618.00 800 M 362.88 20000 M . . . 9072.00 990 loeo M 408.24 25000 M . . . 11340.00 M 45$M 30000 M ... 13608.00 2000 M mM 40000 M ... 18144.00 3000 M 1360.80 SOOOO M ... 22600.00 4000 M 1814.40 60000 M ... 27216.00 5000 M 2268.00 70000 M ... 31752.00 6000 «i 2721.60 80000 M . . . 36288.00 M • ••• 917190 00000 « ... 40824.00 ?3 •• • - trt " .2 ^ ^ ^ ^ ^ ^ J' APPENDIX I II tn I s s 9 o 03 »4 > I— I o o to .a S 2 8* 8« to o o i O ^ bo C ^ (3 Si .1..; ed ^ — 6p S 2 2 O 5 3 o .o ct 9 bfi ei o H « h 9 a a A 47 I— t .O •«-> 0) o o I o u u 58 n 09 ;3 m ^ cS a « " CI 2 d ^ O o 15 9 © Eh o S § ® •— < d Co o s .2 > ^ s 2 ^ " cS J* fl) O 3 -3 © © • H H « 3 5 6 . o (3 O u d •3 bA w a 6 I © I NO O O o» I? i1 I H I I • a bo 4 1? e d 2 1-4 i— I o o 00 A 2 iSa moo \n o o vo o o O o O * CO CJ to O NO »0 VA cvj 00 t>« VO « 00 00 lf3 ON O eo '-< rH 1-H o eS u ^ C d o 2 o >» O O o «H S (3 0) ^ d .£3 U O bo C d 5 (3 U d w o © 2 SSd £ o o O d "2 d a d ® d e« 5 « o d ^ ?? d •d is « ^ d 3 (4 •d "d "d r— I .— I I— « 0 0 0 s ...4 m S o O • d ^ d ^ © d d d bo g o d d d d >^ 1 Si 9 s. 3 i 409 APPENDIX .J APPENDIX ^0 04 to t-i M f4 M On O ro eg O VO O ^ »^ ^ ^ 10 t-l V4 P4 p4 60 • . ••!•»>«•• 0'=5« te-S c*j c 00^^ o o «4 O 00 ^0 ro u O o r<) tn fllar . , • • w * • « 12 0 9 2 S 00 0 0 9 Q Q « hi 9 0 04 M 03 « Jj ciJ b 3 d 3 H fc, (0 O (h o S ^ S 04 Q O ► I 3 0) ^ ^ ^ ^ »^ »M ^ 1-^ 0000 0 0 0 0 9 ^ < ^ ^ •— c 1— ( 000000 0 0 0 0 0 0 2 O CQ O 0) C ei a .0 C 3 >» 5« u bo 0. fi 5 E d d h 0) h o u S d ^fcoooA AAS O •o "O "3 I CQ a o ■*-> 00 I 8 C I ► I 10 I s 1^ o 3 (4 d 2 ^ ^ O g, B •» fc. ^ © a c! 3 o M II «o 0 I I 8 s > a o o a A d d d 3 bo d h •d d > is to ^ o 3 d a H o - I" CO r< • — I 10 9 d •«■ o ^ Ih o > d o •o d bo d 0 « t S d o H i I s. i d G a o 0 U 9 Ok d P. 3 (4 -5 £ a 8 »4 a Pi d o d •<-> (]> OQ (V o d II ^ .rt 2 1! J» t; 2 d O o ^ bo .d OQ III Is ti b0 c d o : ft >^ « o o « 3 o d o F4 "> o o bo fO V 9 9 ^ bo ba g d d a) d d u XI xi u o o mm 3 o i 8 d d xi o CM X 3 « .d CI O (1> VO bo ho _ . C o ^ d ••■ £ ^ « o ^ 9 ♦» d d ® ® H O d bfl bo ^ 5 d d d qj O" 5 « .p CQ .C ^3 £3 OOP O rH d _: 3 t— I d 3 9 OQ u ■M OS d o o 3 O .P d O 00 3 «o o O 00 o •3 BtS 10 o o o o 00 00 £4 S M S .'t On CV) 10 1 d 4J « I o d u O ^ OQ » 3 O in o NO O O On O O (O ^ O ro O 00 On O o\ r% o\ O »-< »0 O «-! r»3 H • g I I d 9 ^ o ? ^ OQ o u d as ^€ 9>p4 •Old §^ ,d j4 ■ « o ii go 4) « 3 gd o d o o « bo bo d d d d o o d ^ • ^ (4 d'd d O CO C-d d fl d O « 00 B ^ OS u o 9 d c5 d ai4-> tt>d cbJ)2 d o2>4 W4 M M ^ d « 2 •« ^oTbp Onm o d •-4 ^4J d^ o 3 «3 I ^ ^3 "O "O "d 1-4 ^ 1— ( (— I o o p O O O OOOOO O •d •d S d -d d d d o) -5 ^ d a d 3 bo d a d o S| j ooSSoooo a s : • * I ! to « * d • 6 e ^ " .0 r? d d Q g- bo d eS «d I! "d "d "d "d "d "O »-!•-" f-i i-r ,-1 r-i 000000 000000 81 a 0) 02 in ® © © o d d •d c d f— < (4 ti © t4 410 C t4-t-32du5d f^©^^^ m d >> « d 3 3 N bo 2 2 g • "d d APPENDIX PANAMA CANAL TKAmC -Atlantic to Paciflo- CVIa* 1915 . 1916 . 1917 . ]«!• . 1919 . Veg- Cargo 530 411 905 921 921 2.657,865 1,912,846 4,170,733 3.938.042 Net 1^.72t 1,308.231 2,925,414 2.750,378 Carso Ves- -Paciflc OroM 2,12S.7SS SSt 1,434,236 376 3,076,843 971 2.639,466 1,209 %mfi6§ i,iM 3,7SI^9t9 1.683.683 4,360.088 5,433.297 4.418,]M to Atlantic- Net Tons l,95a^ I.I7IM 3,083,944 3.908,480 3.443.006 Cargo Tons 2.844.057 I.705.8IO 4,152,412 4.922,647 4,029,742 Total 3,688 1^139,903 11^61^ 12^54^5 4,300 13»5«iM U^iHM TOKAIt 1,088 787 1,876 2,130 ^107 7,988 5,416,787 3,596.529 8,530,821 9,371,339 7,t747«l 34,794,079 N«t Tons 3.843.03S 4,9«f,793 2.479.762 3.140.046 6,009,358 7,229.255 7,562,113 <4J1.S7S 26,11^98 29^09,013 Distance to nearest Canal terminal by usual routes, in navtlMl mllea^ from following ports (length of " Montreal. Can 3,160 Halifax, N. S. 2,317 PiurtUuUU ]f«. 2;m Boston, Mass j;iS7 New York, N. Y tjff4 Philadelphia. Pa. Bftlttnore, Md. Norfolk. Va. i,|7f Wilmington,, N. C. 1,730 Charleston, a G. 1,564 fltoVMUUth, Ga. 1,607 JMksoiiTiUe, Fla. i,SfS X«J West, Plm, .\. 1,065 Mobile, Ala. 1,393 New Orleans, La. i,403 GAlTeStOB, TtK. 1,493 Tampico, Mexico i,485 Tuxpam, Mexico 1,455 Vera Crus, Mexico 1,420 Bellse, British Honduras . . 816 Puerto Barrios, Truxlllo, Honduras . Blueflelds, Nicaragua 27C Port Limon, Costa Rica .. 191 Boeas M Tvn, Vmammm 144 Havana, Cuba •••••••••••• 1,003 Bermuda Islands 1,643 Kingston, Jamaica 851 Port ma Priaes, BattI 774 San Jnaa. Porto Rloo St. Thomas, Virgin Barbados, West Indies . Port of Spain, Trinidad 993 1.029 1,237 1,159 Canal, 34 nautical milss): La Guayra, Venezuela .... 841 Georgetown. British Guiana 1,535 Paramaribo* Dutch Guiana 1,648 Pwru* BnMH 2.374 Pmambuoo, Brusn i,4» Rio de Janeiro, Brasil 4,349 Buenos Ay res, Argentina.. 5.450 Ascension Island 4^12 St. Beleaa Mtm€ ••• 4^ Cape Town. Africa 6374 Monrovia, Liberia 4,148 Vfe«etown. Sierra Leone . . . 3,983 «t VlBosnt, a T. 1. 3,268 Funchal, Ma4slfS 3JS9 Fayal, Azores 3^88 Gibraltar (Strait) 4,343 Mansillsfl, Vtaace 5.036 Genoa, Italy §jo» Naples, Italy 5,325 Constantinople, Turkey .. 6,166 O d essa, Russia 6,509 Pwrt Said, mmt CMS Lisbon, Portugal 4,205 Bordeaux. Francs ......... 4,598 Havre France 4,610 B»a^99m RsdK, 80UI7 Island 4,356 Liverpool. England 4kS4S Glasgow, Scotland 4,492 Plymouth. England 4,455 t^ftudon. Bnirlsad 4,763 Aatwerp Belgium ...« 4J98 Amsterdam, Holland 4,832 Hamburg, Germany 5,070 Denmark .... 5.350 »•••••• Sis87 418 APPENDIX PANAMA CANAL TRAFFIC (Contfamad) nmAVOM nuNB pamma. OATtAii TO cHnar ports of thb WVMUJI Distances to nearest Canal terminal by usual routes* in nautical miles, from following ports (Isafftli of Caaal* J4 nautical milss): Stockholm, Sweden 5397 Petrograd, Russia 6,282 Bergen, Norway 5,295 Archangel, Russia 6.900 Sitka, Alaska 4,547 Vancouver, B. CS, 4,032 Seattle, Wash 4.021 Port Townsend, Wash. 3.985 Astoria, Ore. 3,77s Portland, Ore 3,869 San Francisco, Cal 3,245 Los Angeles, CaL 2,913 ■sa Dievo, CaL 2,843 Magdalena Bay, Mexico .. 2,265 Mazatan, Mexico 2,006 Acapulco, Mexico 1,426 Salina Cms, Mexico 1,170 San Jose, Guatemala tt6 La Union, Salvador 748 Amapala, Honduras ...... 745 Corinto, Nicaragua 683 Puntarenas, Oosta Rica .. 471 Pedregal, Panama 243 Buenaventura, Colombia .. 356 Guayaquil. Ecuador 793 Callao, Peru l,34« Iquiqas, dOto un Antofasasta. Chile 2,140 Valparaiso. Chile 2,616 Coronel, Cliile 2,822 Punta Arenas, Chile 3,943 Gape Horn, Chile 4,260 Galapagos Islands 864 Marquesas Islands 3,826 Christmas Islands 4,752 HoBolvltt, Hawaii 4.685 Midway Islands 5,707 Yokohama, Japan 7,682 Vladivostok, Siberia 7,833 Shanghai, China 8,556 Hongkong. China 9,19S Manila P. 1 9,347 Singapore, S. S 10.505 Batavia, Java 10,610 Port Apra, Guam 7,98? Caroline Islands (Ponape) 7,321 Marshall Islands 7,041 Fiji Islands (Levuka) 6»288 Samoa (Apia) 5,710 Tahiti, Society Islands .... 4,486 Sydney, Australia 7,674 Melboanis» Australia a^lSS WslimgtOB. msaland . 6i»S0S 413 APPENDIX FOREICN WEIGHTS AND MBA8USB8 Almud« Arobe Arratel or libra Arroba (dry) .. Arroba (liquid) AnhlM (■«.) Altai • •••••••••••••• Berkovets Boll, or Bole •••••••••••••« Where Used Portugal finrpt ••••«• «• • • • < Metris Portugral Argentine Republic Brazil Cuba Fwtasml Spain Venezuela Cuba, Spain and Venezuela Bu Butt (wine) Cantar ••••■•••(•••••••I > • • • • • ••• • Cantaro (cantar) Carga Centaro •••••••••••••••••I ••••••••••••• ••• •••••••••••••• >■••••••••••••• •••••••••••••< • •••••••• • • • • • •••••••• • • • « ••• • ••••••••••••••• • • • • • I ••••••••••••••• ••••••••• ••••• •••••••«• ••• •! • ••••••••••••• Chetvert Cbih Comb Coyan Morocco Argrentino Republlo and Mexico Malte (enatoms) .. Spain (rmlaina) .... Russia Scotland, Ireland . India . Sumatra Japan Spain Malta India (Bombay) India (Madras) Egypt Morocco Syria (Damasevs) Turkey .»«»»»»,,..,,,,,, Malta Mexico. Salvador >••■••• • • ••• • • » » • China Japan Java. Siam. Malacca . . . . ••••••••••••••••• • • • • I • •••••• Central America Bremen, Bmaawick Darmstadt Danmark. Norway . Nvrombary Prussia ... Sweden . . . Vienna ZollTarain Doubla or BMtrlo Russia China Japan •••••••••••••.•«« Engrland Sarawak Siam (Koyon) Amarioan ManimlMitt 4,422 gals. 7.6907 bu.; and, at Cairo, it equals 4.92 Imp. bu^ or S.07 Winch'r bu. 0.03471 aera. 25 lbs. 1.011 lbs. 25.3175 lbs. 32.38 lbs. 25.3664 lbs. 32Jt Iba. aiMlba. 3S.4034 Iba. 4.263 gala. 28 in. S.44a«. ft i.ia Iba. 20.0787 gals. 11.4 gals. 100 Iba. J61.12 Iba. 4 Winchr bn. 832 grains 7.0M.f ao. matara 0.1 inch 140 gals. 5.4 gals. sat Iba. 500 lbs. 99.05 Iba. mw, 113 lbs. m Iba. 124.7036 Iba 175 lbs. 300 lbs. 1.1331 lbs.; at treaty Portap l.JHlba. 1.31 Iba. 1.35 lbs. 2.12 lbs. 4L3631 sala. 117.5 lbs. 110.24 lbs. 110.11 lbs. 111.41 Iba. 113.44 Iba. 93.7 lbs. 123.5 lbs. 110.24 Iba. 220.46 Iba. 5.7748 bn. 14 inches 2.4507 acres 4 bo. 3.098 lbs. 414 APPENDIX FOREIGN WBIQHT8 AND MEASURES (Continued) Cnadra Cabio meter Cart, (hondredweiglit) Deaaittifia Drachme . . . Fanega (dry) Wlim Uaaa Arsantina RapnbUe . . . Paraguay Paraguay (aii.) Uruguay Metric Brttiah Russia Spain Greece Central America , Chill (Tuba (Uaaid) Feddan Frail (raisins) . • •••••• Frasila Fuder . )....... • •••••••«•••• . < Gamioa Oram .. Hectare Haetoliter: Dry Liquid Joch Ken Kilogram (kilo) ... Kilomatar Klafter Koku , Korree Uruguay (double) Uruguay (single) Spain Egypt ][ Spain V.'.l Argentina Republic . . . Mexico . Zanzibar Luxemburg .... Ruaaia Russian Poland Metric , Metric Last M .«•••. ....I ••••••••»••... ••••••••.....a. e (land) LI Libra (lb.) >••••. •■• • . • Austria Japan Metric M ••••••••••.< • ..aa.aaa...,,,,. , . ■ .............. '•••••••aa...a..4 Rnaaia Japan Russia ''I'an Belgium. Holland England (dry auat) ... ^rmAuy RttMian Poland . a . Scotland, Ireland . Spain (salt) Paraguay .. ••• Argentine Repablio .... Central America Chili Cnba MeZiOO aa.. Peru Portugal . . Spain Uruguay .....i.... •••........a I. ......a.... ...aa....a.i •..•....aa.< *.•......... »••••••. aaa.... ••••••••••••*... ••••....«...« A warie a n Xquivalaats . 4.2 aoraa 78.9 yaida 8.077 aq, ft. Nearly 2 acraa 35.3 cu. ft. 112 lbs. 2.6997 acraa 1.599 bu. Half ounce 1.5745 bu. 2.575 bu. 1.599 bu. 1.S4728 bu. Strlka fanega, 70 Ib&s full fanega. US iba^ . ..... 7.776 bu. 3.888 bu. 1.599 bu. 16 gala. 1.03 acraa 50 lbs. 2.5096 qte. 2.5 qts. 35 lbs. 264.17 gals. 0.9028 lbs. 0.88 gal. 15.432 grains 2.471 acres 2,838 bu. 26,417 gals. 1.422 aorea 6 feet 2.2046 lbs. 0.621376 mile 216 en. ft 4.9629 Imp. bu. 3.5 bu. 8.28 lbs. 86.134 bUa 82.52 bu. 2 metric tona (4480 Iba.) 112.29 bu. Hi bu. 10 Quartwa 4,760 lbs. 4.633 acres 2,115 ft. 1.0127 Iba. 1.043 lbs. 1.014 lbs. 1.0161 lbs. 1.0146S Iba. 1.0143 Iba. 1.011 lbs. 1.0144 lbs. t.0143 lbs.. tMU Iba. 415 APPENDIX FORBION WBIQHT8 AND MBASURBS (Comiinwd) lAtmr lilm (11>.> Load Jklarc . Maund Mmtw Mil Milla .... »«....«•••< >•••••••••• Ocque Oke . Pio .. M Pik (lb> Quintal Salm Se Seer nuilra Sho Standard (Petroffrad) Stone 8tt«rt« Sun SiMl • ••••••••••• Metric Greece Guiana England (timber) Costa Blea Nicaracva» Salvador .... Boliva India Matrte Denmark Denmark (greogrraphical Nicaragua and Honduraf Oraaoa Greece Bffypt Oraaca Turkey .... Hungary and Wallachia Egypt Borneo and Oelabas China, Japaa and Sumatra Java Phllippiaa lalaiid .. Arerentlaa Bayabllo Spain Turkey Rvaala Denmark and Great Britain London (coal) . ^ . Arsaatlne Rairabllc Brazil Gaatile, Chill, Maxlcoj and Peru Oreece Nawf mmdlaad (M) Paragraar ••••• Syria Metric Syria ... BniUaad Malta Japan India Lumber Britiih . Vrugxtrnj Japan . . Amerieaa BqalialMits 1.0567 qaaria 1.1 iba. 1.0791 IbB. Sq. 50 cu. fL; unhewn, 40 aa. its iatfh plaaka, 60t aaparMal ft 1 5-6 acres 1.727 acrea 9.507 lb. 83 3-7 Iba. 39.37 Inchea. 4.68 miles .61 miles 1.14ft auiaa 3.3069 Ika. aT. 0.63 acre 2.84 lb. av. 3.1053 Iba. 2.84 Iba. 3.0817 lbs. 2.82838 lbs. 2.5 pints 211 133i lbs. 13S.1 lbs. 137.9 lbs 0.91407 foot 0.9479 foot 37.9 iaehsa 36.112 Iba. 1.102 lbs. 8.252 bu. 36 bu. 101.43 Iba. 101.41 Iba. 133 J Iba. 112 lbs. 100 lbs. 125 lbs. 22a46 Iba. 6 Iba. 51 lbs. 4 bu. of flour, it is 480 lbs. 7 feat 490 lbs. 0.02451 acre 1 lb. 13 OSS. 11.9I0S taabaa 1.6 quarts 165 cu. ft. 14 lbs. 3,700 cuad. (see cuadra) 1.193 iaebes 41$ UNITED STATES EXPORTS— DOMESTIC AND FOREIGN 1810.. 42,366,675 24.791,295 66,757,970 1820.. 51,683.640 18,008,029 69.691,669 1830.. 58,524.878 13,145,857 71,670,735 lt40.. 111,660,561 12,00M71 123,668.932 Um.. lJ4k900,233 9,475,493 144.375,726 ltSI«« 192,751,135 26,158,368 218,909,503 I860.. 316.242,423 17.333,634 333,576,057 1861.. 204,899,616 14,654,217 219,553,833 laO.. m<44,iM 11,MC477 IfM^MOl 1863.. 186,003,912 17,960,535 203.964,447 1864.. 143,504.027 15,333.961 158.837.988 186S.. 136,940,248 29,089,055 166,029,303 laii.. SS741S4a2 11.341.420 I4M59,522 IMI.. 279,784m 14,719,332 294»506,141 1868.. 269.389.900 12.562,999 281.952,899 1869.. 275,166,697 10.951,000 286.117,697 1870.. 376.616,473 16^155,295 392,771.768 Un.« 4lt,39M0t 14,421,27t 442,M17t 1872.. 428.487,131 15,690.455 444.177.586 1873.. 505,033,439 17.446.483 522,479.922 1874.. 569,433,421 16,489,619 586.283.040 mS.. 499,284,100 14.158,611 513,442,711 1876.. 525.582,247 14.802.424 540,384.671 1877.. 589.670.224 12,804.996 602,475.220 1878.. 680.709.268 14.156.498 694.865,766 1879.. 898,340,790 12.098,651 710,439.441 1888.. 183,f48,3S» lMi2,38S 88S4I8.858 1881.. 883,925,947 18,451.399 902.377.346 1882.. 733,239,732 17.302,525 750.542,257 1883.. 804,223,632 19.615.770 823,839.402 18B8.. m9i4,8S2 15,548,787 y48iS13,609 IM8.. laMHiMi 1M88JB» MM88.7SS Fiscal T«ur. PoBwrtle. FMIga. Tvtid. 1888.. 889,964329 13^888,381 879,524^818 1887.. .703,022.923 13.160.288 716.183,211 1888.. 683,862,104 12,092,403 695.954.507 1889.. 730.282,600 12,118.766 742,401,375 1890.. 845,293,828 12,534358 857,828,084 1891.. 872,270288 12,210,527 884,480.810 1892.. 1,015,732.011 14,546.137 1.030.278,148 1893.. 831,030,785 16,634,409 847,665,194 1894.. 869,204.937 22,935,635 892.140.572 1895.. 993,392499 14^145,588 807438,165 1896.. 863,200.487 19.406,451 882.606.938 1897.. 1,032.007.603 18.985,953 1,050,993,556 1898.. 1,210,291,913 21,190,417 1,231,482,330 1899.. 1483481422 83482,080 1427423489 1900.. 1470,763,571 23,719,511 1,394,483.082 1901.. 1,460,462.806 27,302.185 1,487,764,991 1902.. 1.355.481.861 26.237.540 1.381.719,401 1903.. 1,392,231,302 27,910,377 1,420.141,679 1904.. 1,435,179^017 21448454 1,460,827471 1905.. 1,491.744.641 26.817,025 1.518,561,666 1906.. 1.717,953.382 25,911.118 1.743,864,500 1907.. 1,853,7 18,034 27,133.044 1,880,851,078 1908.. 1434,786,357 25486,989 1480473448 1909.. 1.638.355, 593 24.655.511 1.663,011.104 1910.. 1,710.083.998 34,900,722 1,744,984,720 1911.. 2.013,549.025 35.771.174 2.049,320,199 1912. .2,170419,828 34,002,581 2404,322.409 1913. .8,428406458 87477,791 8485484.149 1914.. 2.329,684.025 34.895,123 2,364,579,148 1915.. 2,716,178,465 52.410,875 2,768.589,340 1916. .4472.177.579 61,305.306 4.333,482.885 1917. .8427.164450 62484,344 6490^048494 1918..S4l74S»47t 8U3S4il Iit8^88i44l Figrurea f jr exports include grold and silver prior to 1830 Total exports per capita of population— >( 1800), |13.37; (1810), $9.22; C1820), 8742; (1830), 81S7; (1848>, 8725; (1850), $848; (1888>, |t8L8l; (toyo), 89.77; (1880). $16.43; (188t>, tUM; (t888K 81748; C1918>. 81848s (1916). 814.33; (1917). $54.82. The relative percentage of the variow WmiB of doOMstic exports in th« ymt eaded l«a« 88^ nu, wtm M fello'wt: Oititf* mtttortals tor wm te manufacturlnir, 15.35; foodstuffs la crude condition, asd food «^«iTpftit^ 6.42; foodstuffs, partly or wholly manufactured. 19.73; manufactures for further use in manufacturini^ 20^9; manufactureo ready for d^ntumpttoiy 8747; misoellaneous, 0.44. 418 APPENDIX THBPURCHA8INQ POPULATION OF VARIOUS COUMTRIBS The estimates of the urban population in South America, Central America, and some of the other important markets tabulated with the idea that to the averaco Amortean manqf8ot«rer those llsures giw a hotter ladleatioa of the oztont of the purehasinv market than aay other sinslo olaas of popvlatioii ficvros. Tho fl8:«roo hero gtwmk for urban pop- ulation are only approximate. They were prepared by Dr. BL IL Pratt for the Department of Foreisa and Domestic Commerce. Urban Imports Total (purchasing) Total from United Ck>nn tries population population imports Mates Bovfli Amorloa: 3.880,000 |40M0S,000 889^882,099 214,000 21.358,000 1,900.000 2,953,000 326,865.000 51.358,000 Chile 986,000 120,274.000 20.089.000 5,473,000 545.000 26,987,000 7.630.000 81S.000 11,653,000 2,764,000 201,000 8,120^000 488^011 881,000 29,631,000 8^542,000 442.000 50,666,000 6.300.001 343,000 17,005,000 6.158,000 8,880,000 1,018,364,000 166,091.000 OsBtral Amorloa: 57tHrta Bloa •••••• 88,000 8,885,008 4.488»080 204,000 10,062,000 5,053,000 107,000 5,133,000 3.464.000 690,000 240,000 5,768,000 3,244.000 81,000 9,872,000 5,413,000 198.000 6,167,000 2.490,000 3 89^008 48487,800 34,132,000 liatin America, other: • • 2,474.000 1,026.000 133,975.000 71.380,000 y Haiti 2,500,000 165,000 10,935,000 6.499,000 16,446,000 1,693,000 93,020.000 44.510,000 S Donlnlean Rep. ... 735,000 72,000 9,272,000 5,769,000 31,145,800 3,958^000 247,302,000 138^158.000 336,042.000 o7,774,300 427.406,000 25.826,000 1 52,985,000 8,300,000 363,257,000 60,959,000 315,133,000 29,748,000 594.521.000 15,544,000 5,044.000 2,417,000 388,102,000 46,342,000 British Sovth Africa .. 5,973,000 c33 1.000 187.489.000 17.851.000 167,920.000 24.157,000 603.463,000 45,026,000 L 20,600.000 3.507,000 193,024,000 5,280,000 1,152.000 426,000 108,466,000 10,259.000 11,887,000 1,540,000 187,738.000 2,596,000 a Estimated population of 45 treaty ports in 1912. The total foreign population of China in 1912 was 145,000. 8 Total population. 1914; pnrehaainoT population. 1908. e White popnlatioa in otttos. Tottf popviatloa of niropoaaa, I478j888i 419 APPENDIX LASOEtT CmX8 OF THB BARTH ladlcate th« d«t« of th* oMMiw or ollletaa Cities Population Now York (1917) 5,737,492 London 4,522,964 BMrl% VnuMO (1911) MtMOO Toklo, Japan (1908) 2,186,000 Chicagro, U. S. A. (1910).. 2,185,000 Berlin, Prussia (1910).... 2,071,000 VloBiia, A«atrt» (1910).... 2,031,000 Petrogrrad, Russia (1910). 1,908,000 Phila. U. S. A. (1910).... 1,550.000 Moscow, Russia (1909)... 1,481,000 CSantoB, Chintk 1,250,000 Osaka, Japan (1906) 1^07,000 Rio De JaBoli% BrssU (1910) 1,130,000 BaoBoo Ayroa (1905) 1,026,000 Calcutta, Indlaaa (1911). l;m,000 Peking, China .1,000,000 Bombay, India (1911) 980,000 Btemburff, Ger. (1910).... 931,000 Btokow, (3iliia ^,000 Budapest, Hun». (1910) 880,000 Tientsin, China 550,000 BUminsham, Kng. (1911) 840,000 Glaasow, SeoOaad (1911) 786,000 Warsaw, Poland (1909) 781,000 Liverpool. Engr. (1911) ... 748,000 Naples, Italy (1911) 723,000 It aaoh — l o r . Wag. (I9ii> . 716,000 St. a A. (itii) mjm Cities Population Boston, U. S. A. (1910).,, <71,000 Cairo, Barypt (1907) 654,000 MratTMO, Canada 650,000 Fnehow, China iSIMNO Sydney, N.S.Wales (1911) ^l/NO Shanghai, China 4S9,00t Bangkok, Siam (1909).... OQ^OOO CnimiffklBv, C^iaa 600,000 Milan, Italy (1911) 3^,000 Madrid, Spain (1910) .... 598,000 Munich, Bavaria (1910).. 596,000 MUhovnM. Via (1911)... 594,000 Leipzig, fluoBF (1910).. 190,000 Barcelona, Spain (1910).. 587,000 Amsterdam, Neth. (1909) 568,000 Cleveland U. S. A. (1910) 561,000 Copohaam, Don. (1911). SS9,000 Baltimore, U.. S. A. (1910) 558,000 Marseilles. France (1911) 551,000 Droadon, Saxony (1910).. 548,000 Bomo, Italy, (1911) 519,000 Pittsburgh, U.S.A. (1910) 134,000 Lyons, Prance (1911) 524,000 Madraa, India (1911) 520,000 (Solocno, PniMla (1910).. 517.000 Breslin, Prussia (1910) .. S13,000 Hyderabad, India (1911>.. 500,000 Suchow, China •••,«•••••• 50(^000 490 APPENDIX FOBEIQK COMMBBCB OF THB UNITSD 8TATB8 A QBNBRAL SUMMARY Fiscal Tear Tot. Imports and £!xporta DoUan ia,3M,S4t 1810 152.157,970 1820 144,141,669 1830 134,391,691 1840 a21,927,Mt INO 31630S,2S2 1855 476.718,211 1860 687,192,176 1861 506,864,375 1060 J00W.178 1863 447.300.262 1864 475,285,291 1865 404,774,883 1066 m,671,i80 1867 690,267,237 1868 639,389,339 1869 703.624,076 1870 028,730,176 1871 963,043.862 1872 1,070,772,663 1873 ••. 1,164,616,132 1074 M. >....*• 1,153,689,382 1875 1,046,448,147 1876 1,001,125.861 1877 1,053,798.346 1878 •.......*.«•••<••• 1,131,917,298 1079 1,156,317,216 1880 1,503,593,404 1881 1,545,041,974 1882 ......•..•*•••.•*. 1(475,181,831 lOOS • 1,547,030,316 1884 1.408,211,302 1881 « M19.717,084 Fiscal Year Tot. Imports and £«xporta Dollars 1806 1.314.960,966 1887 1.408,502,979 1888 1,419,911,621 1889 1,487,533,027 1890 1,647,139,093 1891 1.729.397.006 1892 1.857,680,610 1893 1,714,066,116 1094 ....••....*.. .. « .. 1,547,135,194 1196 1,539.508,130 1896 1,662,331,612 1897 1,815.723.968 1898 1,847,531,984 1899 .............. . « * 1.924,171,791 1900 ; 2.244.424.266 1901 2,310,937,156 1902 2,285,040,349 1903 2.445.860.916 1904 2,451.914.642 1905 2.636,074.737 1906 2,970,426,946 1907 3.315,272.503 1908 3,055,115,130 1909 2.974.931,328 1910 3.301,932,150 1911 3.576.546,304 1912 .................. 3,857, 58T, 343 1913 4.278.892,383 1914 4,258,504,805 1915 .......M*. ........ 4,442,759,085 1916 6,531,366^ 1917 8,949,403,579 1918 0,874.345,044 m APPENDIX CABLE SATES FROM NEW YORK TO WORLD'S PRINCIPAL CITIES Ber Word AbFMiittia 10.64 Algeria 32 Alexandria (Snrpt) 50 Antigua 35 Arsrentina so Attvtria 32 Barbados 35 Balgium 25 Bermuda 42 Bolivia 50 BraaU 7© to U6 Bulgaria ^ m Burmah , .55 Callao (Peru) 50 diro (Enrpt) ^ [so Colony (a AL) M CStrlon 66 CihllO 50 -ChitUk 1.22 CochiB, China , j99 Colon j0 Cyprus 50 Demerara 35 ]>«iiiiiark 35 I Xcuador .so England 2S France 25 Gloimaiiy 25 Gibraltar ^ .43 Greece 35 Guatemala 49 Bavana is I Hayti M to fUO Holland .25 I Honolulu ,,,, .37 I Hungary 32 I ^Efl^^i^llftfli^ft V##VV9##t##CW4) #0##t0##9 I Ml* M Ireland 25 ' Italy 31 Jamaica ,36 '•P«i UJ JRWIk ••^••••••••a •••••••••«••»,» 1*00 Btr Word Korea (Sooul) 1.33 Malta 35 Martinque ^5 I Mataaaas iiili!!!! Ji j Melbourne, Vic , ^ I Natal (So. Africa) ....!!!*!* M I New South Wales m New ft— land j$ Norway jj Orange River Colony M j Panama 30 I PMmvnay 50 I Penanc •••••• 34 I Peru 50 I Philippine Islands, Manila... l!i2 I Other olBoea 1.17 to l.JO I Porto Rico 4f I Portugal ^ 1 Queensland .,|* I Bonmania ,U Bnairia (Surone) ,4$ Russia (Asia) , ,43 Santo Domingo ,,,, *Jo Scotland ^5 .34 Slaa Sicily ^ Singapore ]]] .94 8P»*n 38 St. Thmaaa j§ Sweden ^ Switzerland 30 Sydney (N. a W.) , \^ Tander j$ Tasmania j§ Transvaal %§ Trinidad ], .35 Twrkey (Borope) 36 Turkey (Jjrta) ,4$ Uruguay 50 Venesuela 1.00 Vera Cms $1.75. 10 wds. ▼letoria (▲ttatralla) ^ $$ Tk&m imtM are subject to oh»ikgt. INDEX ABROAD^Finaneiiigf salM^ 188; Work of selling 140. Acceptance — Discounting, 300; DiwoiiDtiiig bftnk, 288. AooODHT^CQllection of, 196; Guariirtwiiic 187; Ingarmg^ 181. Address— Legibility of, 67. Advertising — American use of, 74; Amomit of, 75; Ddeting of, 81; Experience in, 75; Ex- tension of, 74; Good judgment in foreign, 79; Increased re- ceipts for, 79; Importance of, 18; Knowledge of, 74; Meth- ods of foaraign, 74; Necessi^ of consumer, 78; Planning, 75; Policy of, 75; Power of, 83; Purposes of, 74; Rate for, 79; Rides in foreign, 83; Sharing charges of, 117; Uae of, 27 ; Use of stnet eur and outdoor, 80. Agency, advebtisincs— As ad- visor, 77. ^AfflWGTy SlLMiro— Serrioe of. ^AoBfor, ranraai— SorvicM of, 94. Agencies, credit, 109. acsencies, joint selun6, 123. Aamcm, wmcMHrnm — Snb- SCTiliing to, 188. Agent, manufacturer's ex- port, 22; As middleman, 21. Agent, del credebg — Commis- sion of, 109. Agent, Local Foreign Sales — Contract with, 107, 108, 111. Agent, foreign fbsusht — \ Duty of, 229. HUgint, merchant — Fimetions of, lie. AflBNT, MANUFACTDHK'S — Functions of, 97. iAgent, PUBLICITY — Functions of, 898. Agent, RonNBiT— AppotntaMnt Agent, «if Ussfginiw «C 107. American Audit Bureau ^ iit «f American, 337. MERCHANTS—Activity of ex- port, 91. Mercbants, ExFORi^—Afl mid- dlemen, 21, 22; Bona fide, 93; Branch offices of, 93; Business of, 92, 97; Location of, 82; Original policy of, 91; Proilti 0f, 188; PnrdiMe of, 94. Metric System — Familiarity with, 33. li^DOOO— Ckimmerdal travelers in, 48; Dn^ in, 288. UnmuatMH — VwMmm 0L 90. Motio n Pi ctures ^ American industry viaualized by, 81: As essential media, 75; Fiela for, 81; Successful, 81. -^National Foreign Tradb Council— Reports of, 28. ^ Netherlands — Commercial trainiin in, 45; Duties in, 226. Newspapers — Kinds of, Ws Use 0^ 78; Use of ta«%n. New &UL41ID — Commercial travelen in, i9. V NlCARAGUA^-Commercial trav- elers in, 48; Duties in, 225. Norway— Duties in, 226; Trad- fng lieenee zequired in, 45. OmoUL FoiTAL Qotdb I»- feirmation in, 67; Vahmlile in- formation in, 69. Order Department— Sends or- ders to factories, 32; Passes _ upon orders, 88. C^WBS— Filling, 204; Receiv- ing, 160, 278; Accepting, 205; AUoting, 137, 141; Handling •o^ort, 205, 206; Interpreta- gpn ef, 8 06; Loss of, 215; BnipMiil ^ 108. Organizations — Joint aeUinr. 141; Trade, 169. * P^KMW — Damaged, 235; Handling, 228; Measurement. of, 149; Sise of, 888; Weiglii of, 69, 149. Packing— Character of, 218; Charge for, 12, 86; Contents listed in, 800; Directing of, 28; Economy in, 218; Effic- iency in, 216; Factors in, 215^ 221, False economy in, 212; Inioranee of, 218; Kinds of, 822; Methods of, 81, 216, 222, 212, 217; Negligence in, 211; Poor, 214] Regulations in, 224; Requirements of, 213: Weight of , 828. Panama — Commercial trindm in, 48; Duties in, 225. Pan-American Union Paraguay— Commercial travel- en in, 48; Duties in, 225. Parcel Post— Advantages en- joyed by British through, 69; Advantages of, 69; Agreement on, 70; Confer- ence on, 69; Countries open to ddpment by, 89; DiiBeulO- ies in exporting by, 70; Ex- tension of, 70; Foreign trade through, 69; Markets reach- ed by, 69; Packing for, 69; Use of, 69. • » . Passports— Importance of, 48. Permit— dauM in AitmW 231. PraiJ — Commercial travelers in. 48; DutiMi hi, 885b PiLFESAOi— Oomfaiir ifak of, 33« PopuLATKHf — Iniportanee of; POWW — Cbaracter of, 221: Charges at, 145; Delivery at foreign, 147; Lociili«iii ef, 16. Portugal— Duties in, 226. PoBTACai — Cost of underpaid. 67. ^ ^ Prices— Determinlnr policy of, 4; Intelligent way to quote, 38; Meeting cut, 122; Method of quoting, 40; ObUining low- ff^ ■ Quoting, 133, 142, 150; Schedule of, 188. Production — Economies in, 122; Improvement oL 187: Surplus, 176, INDEX PUBUCAnoNS — Information from foreign, 77; Leading trade, 360; Standards of trade, 79. PUBUdTT— Necessity of, 898; Sdenet of, 74. Quotations — Avoiding c.a.f., 149; Efficiency of ci.f., 146; Explanation of ci.f., 93; Risks of f.Q.b, 146; Steam- ship, 148; InteUigent, 150; Limiting; 145; New MeOiods of making, 152; Reforms on making, 152 ; Use of language in, 63; Liability in, 146. BATB&— Changing freight, 93; Filietaation in fiei|^ 145; Infomiation regarding postal 67; Knowledge of insurance, 148; Stability in exchange, 163; Advertising, 77. RBdlPTU — C(mtents of dock, 888; FeatOM of parcel, 886. BwGSn-— InconpleisnMs of for- eign credit, 169; Intemation in credit, 169; Canpetenee of credit, 168. Repubucs of Czechoslovakia — Trademark law in, 898. B18K8— Advantages of credit, 80; AToiding credit, 110; Character of, 191; Covering, 262; Judging mercantile, 195. Routes — Information as to, 42. Sailings — Frequency of, 334. Salesman — Advantages of eombination, 51 ; Authority of traveling. 111; Character of traveling, 111; Credentials of, 42; Employing, 131; Ex- pense of traveling, 44, 95; Bapevlencsa of conbination, 50; Functions of traveling, 86 ; Lines carried by combina- tion, 51; Operations of, 100; Operations of combination, 48; Opportunities of, 108; Plans of combination, 51; Preliminary work of, 41, 42; Propositions of combination, 50; Qualifications of combina- tioii, 60; RespomdMlity of fncwtMng, 36; Services of, 49; Use of traveling, 18; Where to pend, 80; Training of, 132. 8ALTAIM»---C|nim«relal traveler ia» 48; ThOm fa, 888. Samples — ^Data on duties on, 45; Expenses increased by, 44. Schemes — Questionable adver- tiah^ 78. Selling— Me^ioda in, 140; Sfi- tem of, 130. SETTLEMEN^^— Demanding, 198, 199. Ships — ^Measuring capacity of, 348. Shipments — Controlling, 285; Destination of, 229; Econ- omies in, 122; Methods of. 144; Retnm of, 208; Settie- ment for, 137; Clearance of, 237; Delayed, 277. 130. Fi- nancing, 289, 296. 300; Handl- ing, 230; Methods of financ- ing, 278; Packing for, 888; Surtax on, 238. Shippers Export Declara- tion— Presentation of, 232; Preparation of, 282; Attest- ing, 232. Shipping — Advantages in, 129; Dependence on foreign, 130; Difficulty in, 229; Experience in, 30; Method of, 229; Prog- gress of American, 846; Sharing charges of, 117. Ships— Condition of, 235; Qual- ity of American-buill^ 346; Use of, 888. SmFVARDS — Output of Amer- ican, 845; Work in American, 845. Signature — Importance of writ- ten, 68; Rubber stamp, 63; Typewritten, 63. Spain — Commercial travelem in 46; Duties in, 227. SnciAL EzPOKT Edition— Ad- vantages of, 79; Use of, 79; Waning popularity of, 79. Specialties — Field for, 131. Standing Credit — Investiga- tion of, 24, 101; Judging of, 168. Stationery — Good taate in, 68; Quality of, 68. Symbols — Qualifying, 144; Use of, 144, 227. Sweden — Commercial travelers 46; Duties in, 227. Switzerland — Commercial trav- elers in, 46; Duties in, 227. Tariff— Preferential, 116; Par- agraghs of, 33; Requirements 430 i:^ Technique— Export, 29; Study of export, 150. Terms— Cash, 175; Necessity of set, 158. TkncET€BT--Limited, 112. Tbai» — AutKorities on, 87; Bnildiiig Anmiaui fovdgn. 114; Cash terms in export, 276; Character of export, 180; Combination in foreign, 114, 117; Competing for, 117; Damage to American foreign, 215; Demands of, 132; Der velopment of, 128, 132, 148, 164; Engaging in foreign, 299; Expansion of, 362; Fac- ilitating, 159; Financing, 274; Growth of American ex- port, 164, 95; Handicaps of American export, 312; Mid- dlemen in export, 90; Organ- iwtioii for export, 130, 179; Permanency, 201; Policy of, 124; Problems of foreign, 80; Quotations in export, 144. TkADEMARKS — Establishment of international, 395; Bureau of, 8M; Plra^ of, 888, S89; Pratoctkm of, 889, 898; timmf ef; 89l» 89S» Translations — Purpose of, 66; Style of, $7: Efficiency in making, 84; Obtaining pnq^ er, 64; Perfection of, 84. Translators — Qualifications of competent, 65; Views of pro- fessional, 65; Classes of, 66; Need of eompetent, 66. TRANsraffAtiON— Gooditioiia in 216. Underwriters — History of 253. UNmD KiNCDMM— Ckmunerdal Travelers in, 46. United States Bureau op For- eign AND Domestic Com- merce — Publication of, 28. UMinD STATW DVAKnONT OP COMMERCEr:-68. Uruguay — Commercial travel- ers in, 48; Duties in, 226. Vbnbzusla — Commercial trav- elen in, 48; Duties in, 228. Warmbouam — - ISalabliilimcnt of, 131. Webb-Pomerene Law— Concern caused by, 114; Criticism of, 114; Defense of, 114; Effect of, 115; Power conferred by, 124; Provisions of, 114; Re- sults of, 122; Summarized ad- vantages Qf, 121; Teeth in. COLUMBIA UNIVEILMTY UBRARIES This book is due on tte llteUA MoiT, or ift ttt «4>iration of a definite period aflM^ttM d«U of iNHlWilBf, M | provided by the library ndM or ^ «ooial li ■■■|HMl | Um lihnatai fei olMOffi. OAflBHO i mamwrn I — i — [ (- ' ' ' • * 1 * t 1 1 j. 1 t C28( IO-S3) 100M 1 a40 DI40 Preclado P91 PSO. SqMHrting to the world* 004-» BOUND UCT 15 \954