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The Columbia University Libraries reserve the right to refuse to accept a copying order if, in its judgement, fulfillment of the order would involve violation of the copyright law. Author: National conference on public information Title: Publicity methods for engineers Place: Chicago Date: [1922] ^H'S2o9(,~z. MASTER NEGATIVE * COLUMBIA UNIVERSITY LIBRARIES PRESERVATION DIVISION BIBLIOGRAPHIC MICROFORM TARGET ORIGINAL MATERIAL AS FILMED • EXISTING BIBLIOGRAPHIC RECORD li t 1 1 253.6 !I21 National conference on public information, ist, Chicago, 1921. Publicity nietliods for engineers; the proceedings of the first National conference on public information held under the auspices of the American association of engi- neers. Edited and amended for more easy reading. [1st c.d.i Chicago, American association of engineers fl922] xviii p., 1 l, 186 (i. e. 188) p. incl. illus., plates, diagrs. pi. 19"". 1. Advertising — Engineering. 2j_,£ngineers. i^American association of engineers, ir. Title. -'^ 23-4793 Library of Congress ^,1^ TA157.N3 CopyZ C ) Copyright A 698364 [4i RESTRICTIONS ON USE: TECHNICAL MICROFORM DATA FILM SIZE : u^ ^^ REDUCTION RATIO: . f2 X IMAGE PLACEMENT: lA ( IIAj IB IIB DATE FILMED TRACKING # : MiH OINI INITIALS: FILMED BY PRESERVATION RESOURCES. BETHLEHEM, PA. > .^/ ^-W ^J^^ ^^^y^ a^ ^y. ^. 1^: CaJ -P^ cn cn 3 3 3 -J > Q) DO ABC bcdef, 0) O o m 'S-o Q-Z! ^m CD O do'X 3x IJKLM nopqrs IKLM ijkIm 2345 cr>=3 2 <^ ^o o go M CO IPQRS pqrstu 890 CO t::: is ^ < —1 ^$ ^ c CT>X X < OOM O X rsi A*?' ,^**>^ .'v-^ 'V^ ^^, ^. o o 3 3 cn O 3 3 ^^ V *<' .<>' ^a ^P ^^ ^o ^fp ^Sr *,y^^ ^ O O 3 3 c.< V ^^ t.0 t3 & fp ^^ ro O NJ bo a 00 b E:^!^: 1.0 mm 1.5 mm 2.0 mm ABCDEFGHUKLMNOPQRSTUVWXYZ abcdefghi|klmnopqrstuvv»iy7l234 567890 ABCDEFGHIJKLMNOPORSTUVWXYZ at)cdefghijklmnopqrstuvwxy2l234567890 ABCDEFGHUKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 1234567890 '- '^^. '^ y>. ^^^v '/►..A. ■A m O "o 2 "o o ^ • > C CO I ^ _1 "0) 5 m i! O m ABCDEFGHUKLMNOPQRSTUVWXYZ _ _ abcdefghijklmnopqrstuvwxyz 2.5 mm 1234567890 I \. L^ & Igb cr o >, 1^ ■§.0 I? ^^ < JO f^ cn to? ^-< OOM O ^^ ^o fp 1— • hj Ol o 3 3 — OQ OOISI 8 ^^^ Columbia ?Bnibers;ttp in tfie dtp of ^eto gorfe LIBRARY School of Business This book is due two weeks from the last date stamped below, and if not returned or renewed at or before that time a fine of five cents a day will be incurred. May 5 1917 Drazvn by F. W. Taylor DELAWARE RIVER BRIDGE PIER PoHcies+Personnel=Piiblicity Waldo •1 PUBLICITY METHODS FOR ENGINEERS PUBLICITY METHODS FOR ENGINEERS The PROCEEDINGS of the FIRST NATIONAL CONFERENCE ON PUBLIC INFORMATION held under the auspices of the AMERICAN ASSO- CIATION OF ENGINEERS. Edited and amended for more easy reading. I The objects of the Association shall be to promote the social and economic welfare of the engineer and to stimu- late and encourage public service in the engineering profession. AMERICAN ASSOCIATION OF ENGINEERS 63 EAST ADAMS STREET, CHICAGO i Tf^yt^y^' ^h- 3377f Copyright, 1922, by AMERICAN ASSOCIATION OF ENGINEERS First Edition HAMMOND PnC** W. •. CON KIT COMPANf OHIOAOO n •0 ft.'j -1 PREFACE The purpose of this book is to make plain the principles of presenting to the public information about engineers, and to show by cases how this is being accomplished. The book is based upon pa- pers read at the First National Engineering Con- ference on PubHc Information held by the Ameri- can Association of Engineers in Chicago in 192 1. Every man who presented a paper was a recognized authority. In these days of general knowledge and quick exchange of information, public opinion influences most undertakings to such an extent that without its support few succeed, while none can withstand its opposition. The best public servants do not allow public opinion to drift in direction or scope; they mold and aggressively direct it like any other energy for the public weal. With methods available, each must discover op- portunities. Take, as an example, the engineer in the constantly expanding highway program. He is charged with the responsibiHty as manager of a big public business involving the expenditure of proba- bly one thousand million dollars or more in the next few years. If his employer, the public, is to be fully served it must have a sympathetic understanding of the work. At every opportunity, therefore, the de- tail as well as the ensemble ol the huge organiza- tion should be presented to the public. Every Preface public service presents measurably equal opportu- nities to that in the highway field. It is the duty of the public servant to report to his employer and keep him informed. The excellent educational material presented at the Conference has been edited to eliminate dupli- cation and make easy reading in a handbook. This work was under the direction of C. R. Thomas, who is also responsible for the general method of pre- sentation, part of Chapter V, Chapter VI, the Ap- pendices, and illustrating and printing the book. The editing for duplication and detailed arrange- ment is the work of C. S. Darling. Acknowledg- ment is also made to Fire and Water Engineering, Printers Ink Monthly and Railway Age for the use of illustrations on advertising. It is a privilege to express here the gratitude of those who use this book to all who have contributed without thought of pay other than that arising from the satisfaction of having rendered a public service. C. E. Drayer, D. So. Secretary, American Association of Engineers. Chicago, Illinois, February i, 1922. The First National Engineering Con- ference on Public Information The First National Engineering Conference on Public Information was held under the auspices of the American Association of Engineers in Chicago, Illinois, on February 25, 192 1, at the Congress Hotel. Papers and discussion presented at this Con- ference included the following: VI Some Problems Before the Engineer By J. G. D, Mack, State Chief Engineer of Wisconsin Graduate, Rose Polytechnic Institute, Mechanical En- gineering, 1887; M. E., Cornell, 1888; General engineer- ing practice, 1888-93; Instructor, College of Engineering, University of Wisconsin, 1893-95; Assistant Professor, Machine Design, 1895-1903 ; Professor, Machine Design, 1903-1915; Mechanical Engineer, Railroad Commission of Wisconsin, 1903-1912; made first valuation railroad rolling stock, tools, and equipment in Wisconsin, 1903-04. Later general public utilities valuation; State Chief Engineer, Wisconsin State Department of Engineering in charge of all State engineering and architectural work since 1915; Member and Secretary, Wisconsin Deep Water Ways Commission; Director, National Rivers and Harbors Congress; Member, Minnesota- Wisconsin Boundary Line Commission. Member A. S. M. E. VII ^ Publicity Methods for Engineers A National Program of Public Information By W. W. DeBerard, Western Editor, Engineering News-Record For twelve years western editor, Engineering Record and Engineering News-Record, and in touch with en- gineering development throughout the Middle West Graduate in chemistry, Beloit College, and in sanitary engineering, Massachusetts Institute of Technology. Engaged on water supply work and sanitary work for ten years prior to entering editorial work, including work in the city of Oakland, California; Philadelphia, Pennsylvania; Harrisburg, Pennsylvania; Columbus, Ohio; and Denver, Colorado; and on the Metropolitan Sewerage Commission of New York, New York. Mr. DeBerard is a member of several engineering societies. The Meaning and Purpose of Publicity By Ivy L, Lee, Adviser in Public Relations to the Pennsylvania Railroad and Other Interests Adviser in public relations. Has been actively en- gaged in public information and relations work since 1903, including work for the Anthracite Coal Oper- ators, Pennsylvania Railroad, John D. Rockefeller, Red Cross Council, Interborough Rapid Transit, and as European Manager for Harris Winthrop & Co., bank- ers. Now in organization of Ivy L. Lee & Associates, 61 Broadway, New York. Has written much on eco- nomic subjects and was lecturer in the London (Eng- land) School of Economics. Making Publicity Out of Policies By Richard H, Waldo, Publisher of Hearsfs International, New York Formerly business manager of Good Housekeeping; secretary and associate general manager of the New York Tribune. Two years with the A. E. F. as War Risk Insurance Officer, London, England. Business VIII First National Conference Manager, Stars and Stripes, Paris. Captain Co. I, iiith Infantry, 28th Division. Secretary, Inter-Allied Games Committee, Paris. Recently adviser on publishing and publicity matters, including the Inter-Racial Council, Associated General Contractors, and Cleveland Indus- trial Association. The Public Debt to the Engineer By F. M. Feiker, Assistant to the Secretary of Commerce, U, S. Department of Commerce Graduated Worcester Polytechnic Institute in 1904. Served the General Electric Company as technical journalist and later joined the A. W. Shaw Company in Chicago, where he developed Factory Magazine and later became chairman of the editorial board of all the A. W. Shaw Publications. He joined the McGraw- Hill publications in New York in 1915, as editor of Electrical World and later established Electrical Mer^ chandising. Later he was made chairman of the board of editors of the thirteen publications of the Mc- Graw-Hill Company and then vice-president. He is a member of numerous technical societies. Ambassadors to His Majesty the Public — Publicity Organization and Methods By C, R. Thomas, In charge of Public Information and Professional Engineer, American Association of Engineers Entered engineering promotional work with the U. S. Bureau of Public Roads. Research engineer and teacher of engineering at Pennsylvania State College and North Carolina State College. Associate editor of Engineering and Contracting. Editorial director and first editor of Successful Methods. Later Cleveland advertising manager. Manufacturers' Publicity Bureau. In charge of review and publication of results, U. S. Forest Products Laboratory. Contributor to general magazines. IX Publicity Methods for Engineers The Difference Between Publicity and News By Harvey V. Deuell, Day City Editor, The Chicago Tribune Born in Brooklyn, New York. Has been engaged in newspaper business for about ten years in Denver and Chicago. At present day city editor of The Chicago Tribune, Engineering Information Service in Iowa By R. W, Crum, Engineer of Materials and Tests, Iowa State Highway Department Graduated in engineering from Iowa State College in 1907 and entered professional civil engineering work with the Pennsylvania Lines in 1907. The following year he became associate professor in charge of the testing laboratories at Iowa State College and con- tinued in this work until 1919, when he was appointed engineer of materials and tests, Iowa Highway Com- mission, in charge of all matters pertaining to the use of materials in work under the jurisdiction of the high- way commission. In 1908-09 he engaged in private practice in general civil engineering. Public Information in the Municipal Field By S. C, Hadden, Editor and Publisher, Municipal and County Engineering For many years he was engaged on the editorial staff of Engineering and Contracting and other papers. Active in engineering organization work. The Essentials of Popular Scientific Writing By Alexander Black, Editor, King Features Service, New York. Author of the novels "The Great Desire," and "The Seventh Angel," and of a new volume of essays, "The First National Conference Latest Thing, and Other Things"; a newspaper editor for forty years, particularly in the Sunday feature field. Now editor of King Features Service which serves hundreds of newspapers from coast to coast. Born in New York City, which has been the scene of most of his novels and of all his newspaper activities. Known as "the grandfather of the picture play" from the circumstance of his having written, photographed and produced the first drama for the screen in 1894, before the advent of the motion picture. Making Easy Reading of Engineering Subjects By C. S. Darling, Editor, Rock Products B. S. in Civil Engineering, Worcester Polytechnic Institute. With editorial staff of Factory, A. W. Shaw Company, Chicago, since July 9, 191 7, except during the period of the War when he rose from the rank of private to captain in the Corps of Engineers in France. Managing editor of Factory from July, 1920, to February, 1922. Editor, Rock Products, The Value to a Young Engineer of Technical and Engineering Press Contributions „ . , By C, A. Tupper, President, International Trade Press, Chicago Consulting engineer and publisher of various engi- neering journals. After finishing courses in mining, mechanical, and electrical engineering was engaged in field work and identified with large machinery manu- facturing interests for twenty years, during which he travelled and worked in all parts of the world. In 191 1 he was made secretary of the Penton Publishing Com- pany and later became president of the International Trade Press of Chicago. XI Publicity Methods for Engineers What Publicity Does for the Chapter By R. C. Bailey, Assistant Secretary, American Association of Engineers Mechanical and electrical engineer with over twenty years' experience in steam power plant design and in- dustrial plant work in eastern United States. During the war was Expert Aide in the New York Navy Yard and later was president of the Navy Technical Associa- tion. Joined the staff of the American Association of Engineers in 1919 and became in succession, District Secretary, Assistant Secretary, and Office Manager of the National Office. Local Publicity Methods By Cedric B. Smith, Advertising Manager, Chicago Bridge and Iron Works Born in Monticello, Iowa, employed on engineering work with Oregon Trunk, Great Northern, and Chicago Great Western Railroads. University of Minnesota, B. A., 1914, B. S. in E., 191 5. Various engineering positions, 1915, 1916, 1917 with Commerce Commission and Pennsylvania Lines. First Lieutenant, U. S. Army, 1917-1918. Editor, Professional Engineer, and on pro- motional work for American Association of Engineers, I9i9>i920. Teaching Engineering Journalism at Iowa State College By H, E. Pride, Bulletin Editor, Iowa Engineering Experiment Station Graduated in engineering at Iowa State College and served as an instructor in Officers' Training Camps, reaching the rank of Captain, Coast Artillery. After a short period as assistant to the president. Lock Joint Pipe Company, he returned to Iowa to assist in estab- lishing instruction in journalism for engineering stu- dents at Iowa State College. XII First National Conference Tjrpical Engineering Publicity ^3; C. E. Drayer, Secretary, American Association of Engineers Pioneer in engineering organization and engineering publicity. Organized Committee on Cooperation, made up of local, state and national engineering societies. Secretary, Cleveland Engineering Society, and co-editor of "Engineering as a Career." Became secretary of the American Association of Engineers in 1918. Awarded honorary degree of Doctor of Science by Ohio Northern University for public service. Graduated from Western Reserve University and held various engineering positions in railroad service before taking up engineering organization work. Educating the Public About Engineering Work By F. H. Newell, Consulting Engineer, Washington, D. C. Graduate Massachusetts Institute of Technology, 1885. Engaged in mining and miscellaneous engineering for several years, and then with the U. S. Geological Sur- vey 1888 until 1907 when he became the first director of the U. S. Reclamation Service and served in that capacity for seven years. Professor of civil engineer- ing. University of Illinois, 1914-19. President, Amer- ican Association of Engineers, 1919-20, during period when the membership increased from 4,000 to 18,000. Member of numerous technical societies, the author oi many books, and has served in advisory capacity for important commissions. XIII >tt> CONTENTS CHAPTER PAGE I Some Reasons for Publicity i Do Something— Then Tell About It. Engineers Have "Done Something." The Difference Between Publicity and No Publicity. What Publicity- Will Do for Engineers. How Greater Service Results. Where the Economic Side Enters. Correcting Wrong Impressions. A Counter-Fire of Publicity. Roosevelt's Plan. How Press Contributions Help the Young Engineer. II The Right Conception of Publicity , . . , Molding Public Opinion. Publicity, Press Agency, Propaganda, and Public Information Work. The Place of Public Information Work. Public Service is the Basis of Public Notice. The Engineer's Opportunity for Publicity. Information Must be Valuable and Useful. The Public's Debt to the Engineer. The Difference Between Publicity and News. Pick Real News in Seeking Newpaper Publicity. An Example of News Value. Areas of Interest in Selecting News. The Editor May Know More About His Job Than You Do. XV 17 Publicity Methods for Engineers Contents CHAPTER PAGE III Ways and Means That Bring Publicity . . 35 What the Public Wants. Central Publicity Bureaus — National and Local. What One State Organization is Doing. Some Suggestions from Iowa's Experience. Developing Volunteer Service. Many Agencies Are Available./ Do Something—Then Tell About It. Methods in Use. Mapping Out a Campaign. The Personal Appeal. When to Begin. Publicity for Ideas, Rather than for Men. Publicity from Government Bureaus. A Clip Sheet for Editors. What a Central Publicity Organization Can Do. m I f IV Getting News in the Newspapers . . The Most Important Publicity Medium. Learn to Write Non-Technically. We All Speak Two Languages. Two Kinds of Newspaper Articles. Learning to Recognize News Value. How to Select News. Write So John Smith Can Understand. Picking the Points of News Value. "Turning the News." How Material Gets in a Newspaper. Areas of News Interest. Remember Your Audience. The Situation, of the Newspaper Reader. To Write Interestingly. Say It; Don't Write It. Writing a Newspaper Article. Steps in Building the Story. A Good Way to Construct the Story. XVI 63 CHAPTER p^Gs How to Write for Magazines. Making Interesting Reading of Engineering Subjects. The Publicity Man, and What He Needs to Know 95 Picking the Publicity Man. The Need for Voluntary Effort. Some Special Jobs for the Public Information Man. Don't Be Too Modest. Contacts with Civic Organizations. Don't Clog the Channels. Newspaper Syndicates. Hints on Organization. Convention Exhibits. Motion Pictures. An Educational Motion Picture Syndicate. Stipulation for Free Film Service. Producing Motion Pictures. Suggestions on Exhibiting Motion Pictures. Operating a Speaker's Bureau. Furnishing Speakers to the Public. Handling Announcements. Committee Memberships in Local Organizations. Personal Work of Organizers. Mass Meetings. Receptions to Special Groups. Technical Methods. Service Precedes Publicity. The Fundamental Object— To Improve the En- vironment in Which People Live. VI Typical Publicity Problems . . Engineers' Week in a Small Town. Promoting a National Highway. XVII 123 Publicity Methods for Engineers chapter i*age Planning a Pageant of Progress. Campaign for Rehabilitating a City Water Sys- tem. Promoting a County Bond Issue. Developing a Local Engineering Society. APPENDIX I Some Approximate Costs for Estimating . ... 163 The costs given here are those existing in Chicago, Illinois, in January, 1922; they are approximate and should only be used for rough estimating. 1. Addressing and Typewriting Costs. 2. Folding and Mailing. 3. Multigraphing. 4. Mimeographing. 5. Some Typical Job Printing Costs. APPENDIX II A Brief Outline of a Working Plan for Public In- formation TO Broaden the Field of Engineerii^g Work 167 Research Information Service 187 PUBUCITY METHODS FOR ENGINEERS XVIII m CHAPTER I SOME REASONS FOR PUBLICITY Do Something— .Then Tell About It. Where there is public service public notice may be ex- pected to follow. Do something— then tell about it. That is a rule for publicity which applies to engineers and to everyone else. Without first doing something— not necessarily something un- usual or out of the ordinary, but anything which affects the lives of other people and about which they will be interested to hear— there can be no effective spreading of information to the dozens or thousands or millions who form the particular part of the "public" to whom the information may be valuable. A scientist discovers a cure for cancer, the American First Army takes St. Mihiel, a new bridge is planned south of town, and there is publicity, by word of mouth, by newspapers, by magazines, by motion pictures, and by numerous other mediums. The publicity from paid advertis- ing also is preceded by something done— something made or planned for sale, or some achievement whose telling will bring profit, prestige, or other advantage to him who tells it. Engineers Have "Done Something." Every day men come in direct contact with engineering achievements. They drink the water that engineers have brought to their doors, they ride in the rail- HI 2 Publicity Methods for Engineers roads that engineering genius has created, they cross over or beneath rivers on paths which en- gineers have built for them, they exist and grow rich by trade in the metals and materials which engineering labors have wrested from the bowels of the earth. There is no lack of the "do something" require- ments of our publicity rule; what remains is to tell about it. One reason so few engineers tell about their work in a way that gives the telling a real pub- licity value is that they haven't seen how much good can result to themselves, to the people with whom they are associated, and to everyone in gen- eral, from such publicity. The Difference Between Publicity and No Pub- licity. When the Norsemen discovered America, they had no compass. Yet the compass had been discovered by the Chinese thousands of years be- fore. When, however, Mme. Curie discovered radi- um, the knowledge of her achievement was spread throughout the world as rapidly as cables and wires could carry it. Mme. Curie's work would have been of no value to the world at large if the knowledge of her discovery had remained with her alone. The difference between those earlier times and these is the difference largely of ways and means of publicity. No engineering work need be un- known today. The material is at hand. Sound principles are clear. It is only a matter of going at it. Some Reasons for Publicity 3 Through publicity the engineer can increase his usefulness, just as publicity has increased the use- fulness of radium to the world. What Publicity Will Do for Engineers. The objects of the American Association of Engineers are "to promote the social and economic welfare of the engineer and to stimulate and encourage public service in the engineering profession." What has publicity to do with the achievement of these objects? Publicity gets things done by carrying a truth- ful message to the mass of the people. It lines up public sentiment on the side of the right by show- ing the inwardness of great questions on which, without publicity, the people would not be well informed. It gets people behind constructive busi- ness, philanthropic, and moral movements; it bnngs enlightenment on great public questions, and it is the most dreaded of all forces by the evil doer and the criminal. It was not so many years ago that public utility corporations such as railroads, traction lines, gas, electric light, and telephone companies were targets of almost universal condemnation wherever they operated. Today the public has a much better idea of public utility corporations. We do not find them universally condemned. People have a clearer understanding of their problems, and this understanding has been brought about through a changed policy of dealing with the public, the basis of which has been public service adequately re- ported through publicity. Hi 4 Publicity Methods for Engineers How Greater Service Results. When an engi- neer first hears someone speak of publicity, he often sees no other purpose for having engineering events and new^s of engineers chronicled in the press than the pleasure of getting one's name in the paper. As a matter of fact, the reasons for obtaining publicity are just as definite and sub- stantial as for maintaining an employment service. A simple definition of publicity is this: Engineering publicity is anything concerning engi- neers or engineering which is brought to the attention of the public. Publicity is actually nothing more nor less than the broader viewr of advertising — we all know the value of advertising. "Eventually — why not now'* spells Gold Medal Flour to nine men out of ten, Grape Nuts means breakfast food to almost every- one. These names and expressions 'have been developed through advertising. If the American Association of Engineers had for sale a breakfast food it would be unable to market its product in sufficient quantities to make the project a paying one without a strong campaign of advertising. The Association does not have a breakfast food for sale, but it has some other things far more im- portant to mankind. In the first place, there are services to sell — the services of every individual engineer and of engi- neers in general. Publicity will enhance the value of these services. We expect the profession to ac- complish considerable good in legislative matters and in politics. It is obvious that the better known Some Reasons for Publicity 5 the local engineering organizations are in the eyes of other citizens the more force will the organiza- tions and the individual engineers have in politics. To aid this work, it is necessary to build up a repu- Profit and Loss in Street Widening Shortening a lot 10 feet reduces vedue as follows: Street 6G feet wide Widening the street 10 feet on each side : Street 06 feet wide roi /////////, v///y/////. '////////. ZOO" Lot 0.6% l')0' Lot 17% 12V Lot 3% 100" Lot 44 X I Increase V&lue oT all lots frl)m ^OxtoZOOx The average owner can give the land required for street widening and reap 10 fold to 100 fold profits on his investment. Poster used in a city zoning campaign in Cleveland, Ohio. tation — a reputation for honesty, high ideals, vision, common sense, patriotism, unselfishness, scientific knowledge, ability to see and interpret properly the events in our communities which affect men in general. This reputation can be estab- lished in the public mind by publicity. 6 Publicity Methods for Engineers If someone asks which department store in the United States enjoys the greatest reputation for fair dealing, for a high standard of merchandise, and an almost unquestioned honesty with its cus- tomers, eight out of ten in nearly any gathering of informed men name Wanamaker's of Philadelphia and New York. The reputation of this mercantile institution was built up not alone because it has been conducted with the highest principles of fair dealing between a merchant and his customers, but because these principles of fair dealing have been emphasized in paid advertising and through other publicity. If it were not for publicity the ideal of service which John Wanamaker incorporated in his little store on Chestnut Street would be known only to Philadelphians and only a limited number would have been able to take advantage of his service. Through the printed word his reputation has ex- tended over the English speaking world. Without publicity the American Association of Engineers will enjoy a limited reputation and can perform a limited service. Through publicity, its underlying motives, its practical vision of the ne- cessity for professional and social progress, its capacity for service to the individual, to the pro- fession, to the country, will be increased many fold. That is the reason for publicity. Where the Economic Side Enters. The state- ment was previously made that engineers have to sell their services, and publicity makes evident the value of these services. As the value is increased. Some Reasons for Publicity 7 so will the individual compensation for these ser- vices be augmented. When the public comes to know and estimate engineering accomplishment at its true value to society the economic status of en- gineers will become fixed. Whether or not it will stay fixed or be raised will depend upon how the engineers themselves measure up to their oppor- tunities in the service of the world. The first part of the problem is to inform the public concerning the processes and results of engineering effort so that society may appraise the value of the engi- neer's daily work. The second part of the problem is to show the way to engineers to become of more value to society by applying their valuable train- ing in the manifold problems of civilized Hfe. While the value of strictly engineering accom- plishment is probably fixed at some point in the sum total of human effort, there need be no limit to the relative place engineers themselves may at- tain in this sum total. If the public be well acquainted with the back- ground of the engineer's work there can be no doubt that he will be appraised at his true worth in whatever sphere of influence his activities may occur. Correcting Wrong Impressions. There is often a need in engineering publicity work for more than a mere educational form of publicity. Engineers are frequently attacked when they are in municipal and other public work and these attacks are often partly or wholly unjust. Proper publicity can do much to counteract the i i, 8 Publicity Methods for Engineers insidious influence which is so often found in many civic organizations, and in the newspapers, to dis- credit engineers in municipal work. Many who "Advertising is the backbone of publicity." The first of a series of educational advertisements inserted in California newspapers. belong to civic organizations and serve on com- mittees know that insinuations and open charges are indulged in against the engineers engaged in Some Reasons for Publicity 9 public work. Yet it is rare that an engineer en- gaged in public work is not a conscientious worker and doing the best that he can for his community, for his city, the state, or the nation. Unfortu- nately, the opposite impression seems to be abroad in the minds of the public, and one hears frequent reference to inefficiency. -For the benefit of the engineering profession generally, publicity ought to be used to counteract this attempt to discredit engineers. No doubt, some attacks made on engineers and the somewhat derogatory remarks about them are, to some extent, justified. The fact is that the en- gineer in public employ, spending public funds, does not always appreciate the fact that it is his duty to his employers, the taxpayers he is working for, to get results. Moreover, if the man you have working for you, no matter how good he may be, does not report in language that you can under- stand, he is apt to be fired pretty soon. A Counter-Fire of Publicity. Every man in the public employ, and every young engineer doing public work, should, as an early part of his educa- tion, learn to tell his employer and learn to tell the people who pay the bills, in simple, direct lan- guage they can easily understand, what he is do- mg. As a matter of policy he should avoid reply- mg to attacks, because such replies magnify the attacks ; but rather he should always keep burning a counter-fire on what he has done and is doing and proposes to do, to meet the attack that is bound to come, and will come, unless he does make frequent and clear statements. 4' •"HSMHiiMMittriliMi lO Publicity Methods for Engineers Some Reasons for Publicity II 1 1 Dr. F. H. Newell, former head of the United States Reclamation Service, said he was nearly always under investigation "for graft, corruption, and all sorts of deviltry, but I always had a man hired by the year to put the contrary story out, to con- tinually present to the press, day after day, ac- curate statements of what had been done, and what we were doing, simply making constructive infor- mational statements in a direct and positive form, and I believe the expense of doing that has been justified." Every young engineer should learn the fallacy of the assertion taught in the classes that "your work speaks for itself." Most of our work cannot speak for itself. A sewer underground may be doing magnificent work, may be the result of a life's effort, and yet cannot speak for itself. The men who built it may be accused of grafting on the public, because the public doesn't know what the thing is. Perhaps the best illustration that was ever given was by Theodore Roosevelt, when he dedicated the Roosevelt Dam. Many politicians were present and made glowing speeches about the wonderful climate, the great state, and the great country. After Roosevelt had listened, he made a few re- marks of appreciation, then he turned to the little group of engineers who had been in the back- ground, and he said, realizing the general lack of appreciation of those to whom credit belonged; "And as to you, you engineers who did this work, your reward will be an investigation." Roosevelt's Plan. In checking adverse opinion, perhaps the best way is to take the aggressive. This was Roosevelt's plan; and Roosevelt was a past master at holding pubhc opinion, primarily because he was sincere, enthusiastic, capable, and had the good of the nation at heart. If things were not going well with Roosevelt, he would gtt out and start something, and direct attention to some new project. How Press Contributions Help the Young En- gineer. Contributions to the technical press serve to obtain one type of valuable engineering pub- licity, and the value to the contributor is one of the reasons for publicity which the engineer, and especially the young engineer, will do well not to overlook. Aside from his scholastic training and his prac- tical experience in industry or in the field, nothing contributes more to the progress of a young en- gineer than to form the habit of making accept- able contributions to the local or to the technical press. In the first place, it clarifies his ideas, leads him to think along logical, connected lines, enlarges his vocabulary, teaches him precision in the use of terms, and frequently forces him to fill in certain gaps in his knowledge or experience before he can give comprehensive treatment to a theme. Furthermore, he learns to concentrate on sub- jects which have practical rather than academic value; for the technical journals have little to do with theory, except as it finds practical application 12 Publicity Methods for Engineers in engineering, chemistry, metallurgy, or indus- trial uses generally, including transportation and providing the means for it, such as highways, bridges, motor vehicles, railways, rolling stock, docks and harbors, ships, and mines. In each subject of which he writes he tends, for the time being, to become a specialist, and while he may not be enough of a specialist to offer any startling contribution to the world's knowledge, he will, at any rate, be a better, more practical engineer in that particular line than he was before he prepared the article. Such effort, if continuous, soon begins to show in the young engineer's regular work and will at- tract attention from his superiors, even though they may never read the articles themselves. One thing then will lead to another, and the young engineer will find himself the center of an ever- widening circle of influence and value. Typical symbolic cartoon illustrating the position of the professional engineer in society. Maximum Newspaper Space THIS double spread represents perhaps the largest newspaper article on an engineering subject that has appeared under the auspices of an engineering society. «4a»«rt »t th* trvio. iae elM« la* town diatrlct wtthla Ibki aumnar, U tba council dealraa, and that tha work can b« cxtrnAd by flnanetnr It threudh th* plan of laaulnf atUlty ccr- tiflcatea ouUlnad by Aid. U. 8. BchwarU. BB(fna»ra Approva Roatea. The routa plan, which haa th* ap- Koval of Enctnaera Bton J. Arnold. It. F. Kclhar Jr.. J. H Pryoi. Charla* E. Pox. and Harold Almcrt, may ba ekaiifad aomrwhat bafora It la pre- acnted to tha alderman, aa rtpreaanta- tlv»» of aeveral orcanlxatlona ar* yet to b* heard. Tha xubway would be manldpally owocJ and operated, according to prev- ent plana However, the enrlnaar* point out that If work I* bafun In tb* downtown dlilrlct and tba aurface or •levated llnea. faartnc competition, ahould atk to be Included In the trac- tion acheme. It would ba poaalbla to •witoh the plana to render unlAeatlofi of aurface llnea. alevaiada. and aub- waya. Aa planned by tb* andnecn. there wouU be ni alncle track milea of tub- way track, and H mIlea of tubea. U U declared UmI I.TM.MC parwm. Xmgim*nt bavt fmplttM a pUm lot a eompnhtattvt subway tjttam It tha dtT wbieb will b» avbtaitted to the couaeil aert watL Tha map imUettaa tha propotad rvutes aad the territory to be served. live within halt a mile of the pro- poaed route* and that 1.0TS,M«,»«o paa- aaacor* would be carried oa tha aub- way Unmw each year. Tea car through rouu irmla* are raeoBunanaed. Thara would ba no "loop" In tha doemtown dlbtriet. Tralaa would be operated from the wcat to tha north and aoutb aide*, via tha loop, and from the north to the eouth aldee and vice varaa. much a* (he preeent Evanatea • Jackaon park *■ L -* tralfta are operated. The TeaUtlre Itoataa. The route* which have been given the teoMUve O. K. of the eoglnaer* are ei follow*: North tido i* aoolh Ma-Bcrnnbtg at Lawrence avenue and Broadway, • two track lubway In Broedway to t^. Ing Park boulevard and Halated atnat- •outh in Halated atreat ta ruUartoa avenue. ■•«'""'■• al,Lawre«ee aai LhNaa l eeaa aa A Jje^ tf»c» attlgraj A well-presented, front page engineering news story. 24 Publicity Methods for Engineers The Right Conception of Publicity ill i' James Bryce, the English statesman who has written the best survey of our government, says in his book, The American Commonwealth: "The United States is governed by public opinion." What we are discussing is public opinion and pub- licity in its broadest and not its narrowest sense. We ought not to confuse automobile and movie actor write-ups or press agency with the making of public opinion. The Public's Debt to the Engineer. The engi- neer has been the conqueror of nature. He has made possible greater production by labor. He has raised the standard of living and has supplied the new human wants that have come with our advancing material civilization. But if this were all, his contribution would be paralleled by the other acts and professions. The public debt to him is greater than these. To the engineer also must be credited a kind of thinking which goes deeper than the material things of life. The true engineer is guided not alone by an ab- stract material philosophy of getting the facts and raising material structures for the benefit of man- kind, but by a sense of service second only to that of the preacher. It is when we consider these things that the true significance of the tremendous importance of pub- licity for engineers and engineering becomes evident. The true conception of engineering publicity, we have seen, is that of public information work,' or public notice based on public service. Because 25 most publicity is ordinarily obtainable through news items in our daily and weekly papers, we ought to continue our definition of publicity to include a definition of news, and we should dis- tinguish between the newspaper man's conception of news and his conception of publicity. The Difference Between Publicity and News. News has been defined as anything which interests people. It may be spread only by word of mouth, as in the case of local gossip, or the evening re- counting of the day's happenings around the fam- ily table, or it may be spread throughout the civilized world by means of speakers, motion pic- tures, posters, advertisements, or organized press bureaus, in the case of events of sufficient human or international interest. One way to consider news is that it is what ap- peals to the largest group of people. It is the instinct of the newspaper man to find that kind of news. To establish in the public mind the con- sciousness of engineering and its contributions to society is what we should undertake. It is difficult to define, in a brief space, the dif- ference between publicity and news. Here is what a newspaper man recently said: "I should say, broadly speaking, that news is anything that has to do with the welfare of the public, whereas pub- licity is something which serves some particular purpose of some private or semi-private char- acter."* Cr^TiiEP^^ more complete discussion of what is news, see Collier's Weekly for March 18, 191 1. The Right Conception of Publicity 27 ff Pick Real News in Seeking Newspaper Pub- licity. Publicity, as such, often is not acceptable to newspapers, yet publicity and news intermingle to a considerable degree, and it is important in all publicity work attempted with newspapers to study the subject from the standpoint of greatest news value. A chapter of the Association holds a meeting and wishes to get some mention in the local papers. To the chapter, whatever mention is made is in the nature of publicity. But the newspaper editor^s point of view is dif- ferent. Suppose the account of the meeting which the chapter submits tellls of the routine business, or consists of a technical discussion of some engineer- ing subject. Then the local newspaper editor is likely to look on the notice of the meeting as "pub- licity,'* and if he has plenty of live news to fill his columns the notice will get into his waste basket. If the account tells, however, that the chapter decided to recommend to the mayor a certain prominent engineer to be appointed city engineer, or that an expert talked on a proposed new water supply plan for the community, then the account of the meeting becomes news in the eyes of the editor and he is eager to print it because it has a general significance to the public. An Example of News Value. Here is an ex- ample cited by H. V. Deuell, day city editor of the Chicago Tribune: "It was suggested that the Association has in mind asking the Governor to appoint a practical engineer and not a politician for I III 28 Publicity Methods for Engineers supervision of road construction. Certainly nothing can have greater public interest than that, and you are entitled to representation in the newspapers. While you talk about it to engineers to enlist the interest of your own members, you have publicity, but if you will actually go out and do something, if you go to the Governor and say, 'Mr. Governor, here is the name of this man who, we assert, is the most competent engineer in the state to supervise this road,* you have actually done something that is of news interest and it will figure in the news- papers. "The same way with city planning and the same way with questions which have national applica- tion. I understand, for example, a movement is on foot to make a survey of the power possibilities of the Pacific coast. That is entitled not only to representation in local papers, but to representa- tion in national papers." Areas of Interest in Selecting News. Because Iowa is going to move more dirt in the construc- tion of roads through that state in a year than the United States moved in the construction of the Panama Canal, it is absurd to expect that the two facts should command equal publicity. Newspa- pers are always dealing in news with areas of in- terest. For instance, what is of interest to Chicago is not of interest to New York. What is of inter- est to Springfield, Ohio, is not of interest to San Francisco. And so, when planning to get into the newspapers as a national organization, it is neces- sary to operate more or less locally. fri The Right Conception of Publicity 29 The Editor May Know More About His Job Than You Do. This interesting statement comes from the same newspaper man referred to above. New Yotk Tribune. The cartoon is perhaps the most emphatic method of protraying facts. "It is not true that the newspapers fill up space. That is a popular misconception. Every night there comes to us, I suppose, from 400 to 500 dif- ferent items of news which have to be thrown on the floor. Neither is it a fact that we delight in the publication of scandal. t sis y BRIEF FACTS IN RELATION TO Rotary Prosperity Poster Campaign To be designated. ROTARY PROSPERITY POSTER CAMPAIGN. 100,000 24-sheet poster-boards ^i\\ be uaed. eacb carrying a 30 to 25 »^o^d message. Nine slogans or messages will be shown. The 100.000 poster-boards will be used during the months of December. January and February. In December, every poster-board ulU carry a message from the President of the United States. This M\\ be the only one used in this country during December. A separate message will be used for posting in Canada In December. In January and February four different messagea will bt shown each month. On every poster-board during the ninety-day period, in the lower left-hand comer, the words "Rotary Club Members** appear. The campaign will be carried out, almultaneously in the United States and Canada. 8,d00 cities, towns and Tillages will be covered. Sutlstlct show that more than 50 million people will be reached. 235.000 posterettes. each I0"x20". carrying appropriate messages suitable for window dlsphiy purposes, will be sent out. The cost of the poster space, posting, paper and ink. figured at regular rates, totals $1,500,000. The Poster Advertising Association, through its memSera. have patriotically donated the 100,000 boards. The lithographers have donated the 335.000 posterette*. Paper will be furnished at less than cost. Lithographers will print the paper at less than cost. Ink manufacturers will supply ink at less than cost. In soma Instances, ink has been donated outright. 280.000 pounds, or 140 tons of paper will be required. 5,000 pounds of ink will be needed. Because of the patriotic and unselfish co-operation and dona- tions of the Poster Advertising Association, paper manu- facturers, lithographers and Ink manufacturers, the $1,500,000 cost is reduced to $60,000. rhe $60,000 is required to cover cost price of paper, ink and printing; shipment of posters and posterettes to the 8.000 cities; clerical and stenographic expense, postage and In. cidentals. The plaii has the enthusiastic approval and endorsement of the Directors of the Rotary Club of New York, and the unanimous ratification of the members present at the monthly dinner meeting, held October 4th. A group of individual Rotarians has underwritten the $60,000. The campaign will be carried on through an Executive Com- mittee. Finance Committee and Board of Trustees (see list of Committees and diagram on reverse side of this sheet). **No business has a moral or material right to survive that does not intelligently and honestly serve.** Yours for Peace. Progress and Prosperity. EXECUTIVE COMMITTEE. How the Rotary Prosperity Poster Campaign was handled. I li f ii • if ill III 32 Publicity Methods for Engineers "It is also a fact that anybody that comes to a newspaper office is never turned away by virtue of the fact that we dislike to publish anything of a non-sensational character. They are turned away, if they are turned away, because what they have to offer is not appropriate for publication. Suppose I should go to you who were going to build a bridge. I have a lead pencil and I say, *Mr. So- and-so, here is a nice lead pencil. You put this in the middle of your bridge to support it and let it stay there, because I assure you that it is going to be of great value to yourself and to the safety of the structure.' You will look at me and probably have me ejected from the place. Yet I have had men come to me with manuscripts of great length and great erudition, unquestionably so, and say, 'Here, take this; put this in your newspaper. I assure you this will do your newspaper quite a lot of good.' It is an absurdity. We have to discrim- inate between what the public will read and what the public will not read, and that is a highly spe- cialized business." PROFESSIONAL ENGINEER Puei Strvic* 'Mmmmm ft»lmHom» Public Utilities for Parsons R. a McDoiuwU Combining Business and Engineering at Harvard H J HiifW Engineers in Railroad Operation W. t. Towue "Business is what you make it," says T. C. RusseO J. F O'Bcrry The Obligations of An Employer FEBRUARY, 1922 A N Association pub- ■*■ ^ lication and its re- lation to the member- ship served. il ;BI NY code otahics must be pr«dicatecl upon the basic phnci^ ot Truth and hoiv ftsty. whatsoever diings are tni«,'»hai50cver things are * honesCare the thin^ br ichich ert^neers mu5C contend. an enAJncer nu>> noc '^ btyoni I anddefraua hisbrothcr'bv I ^U anv underhanded act or method. J ^ -+« mav not do or sav aiiythinc^^' ^ vhich \oill injure his brpihers lep- Jb I utation or his busutess fer the pur ^^•25 p05f ofsecurin^his own advaivce- nwnr or profit. This admonition carries vifh it no cWiivitiim to retrain from tell m^ known an3 absolute nutli about an iin^vrtiiv brother, as a-prtXection to others; but the n-ulh so told must be such as can besuhsiantiaied.and he who tells it o( Any hind from a third partv with ^\\om he does business fer that an ployer. Hn enmncer seeking to build up his oiisiness mav uot resort ro self- laudation in adverusinn. He mav stale briefiy the lines ofworh in which he has had experience, and enumerate' responsible positions -which he has held and c^ive his references. must have the couroo^' which will nor slirmkhTom die consequence t^hi5 idling ,>. ^ lil *** ^**^"^ ^ '^^ profession should al- -JL. be dear to every engineer, ond he should wmemberrful his own diar acter and conduct relleiT honor, or the rcverjc upon the prokes»ion. If, then, he so lives that his own honor shall never be smirched WHs o>»'n actor omission, he will thiis maintain riw tumor oftiieoiaian iiation to whidi he belnuu |Ij he en^neer oxides his client —A- le^nce demanding his mosr conscientious service Aut conscientious service to die client must never entaiL a surroirder of personal convictions of truth and ric^. an em^infAftnt>m wrfT9ft H9W^^ Kttitim* „.rK%:r Mmfitint Wntart *rH»h • CsrH»ititH A„tkar$ "The aim of the bureau will be to make electric service a household word, develop a conversational familiarity with its terms, and spread a knowledge of what it is and the part it plays in industrial, commercial and household life throughout our entire country." Electrical Review, October i, 1919. Public information organization plan of the National Electric Light Association. Ways and Means That Bring Publicity 37 The style of writing need not be pure descrip- tion. Pure description can no doubt be made very interesting, but one can easily change to narration, telling how an engineering project was actually ac- complished, and gain a great deal in the telling. Obtaining publicity, when we think of newspa- per publicity, is a matter of selling the right kind of information to the editor; a matter of convinc- ing him he ought to publish engineering news. It has always been true that, in trying to sell some- thing, the first step is to try and find out what the public wants. What the public wants and what engineers have to give to them is one way to look at the publicity question. Central Publicity Bureaus, National and Local. A nation-wide, sustained publicity campaign in- volves the collection, selection, and preparation of engineering information, and its distribution to interested people. Briefly the ordinary means of distribution inside the profession are the technical journals, society proceedings and bulletins, ad- dresses, and discussions. Outside of the profes- sion the greatest medium is the newspaper, but public speaking, school lectures, popular maga- zines, circulars, moving picture films and the more general participation in the deliberations of cham- bers of commerce, school boards, and other civic bodies are fertile fields which must be cultivated. To do the job effectively with the newspapers, contact by the local engineer as publicity agent must be obtained with the local newspaper. To be of most value, and to have his contributions 38 Publicity Methods for Engineers » carry weight, this local publicity agent of the pro- fession should be backed and appointed by a local engineering organization. In too many cases, how- ever, unless prodded continually by a follow-up scheme from a national bureau the appointment of a local engineer will result only in a few desultory notices of meetings. The establishment of a na- tional publicity bureau, with local, state, or city organizations in cooperation, would be a good start. What One State Organization Is Doing. For many years public education concerning engineers and engineering has been sadly handicapped by the broadness of the term "engineering" in the public mind. It is extremely difficult to give a man the definite impression we wish, when the term covers in his mind locomotive engineers, brick layers, the boy that holds the rod, and the presi- dent of the Pennsylvania Railroad. The first thing needed is a definite legal status and legal standard for professional engineers. A concerted effort to secure the passage of registra- tion laws in those states not now having them would be a logical first step. Such laws are of great value in restricting practice to competent engineers, but from the publicity standpoint the legal standing and definition given the profession are invaluable. It will be found that an intensive local publicity campaign will aid greatly in getting these laws upon the statute books. An organization based upon the foregoing prin- ciples has been instituted in Iowa and has shown Ways and Means That Bring Publicity 39 promise of success. The two main divisions are (i) the preparation of publicity material, and (2) getting it before the public. The distribution or- ganization is planned entirely with reference to the local newspapers. Some Suggestions from Iowa's Experience. The following is from the report of the Committee on Publicity of the Iowa Engineering Society, for 1919 : "The best medium for educating the public as to the real value of engineers and their work lies in the newspapers, and especially those in the smaller cities and towns. Engineering works of extremely large type and nation-wide interest have in the last few years received a vast amount of publicity, but it is the work of the ordinary engineer concerning which the public must be informed, before the economic status of the engineering pro- fession can be materially raised. "If a description of engineering work is prop- erly prepared and presented, newspaper space will be found waiting for it, for engineering work gen- erally has news value. The most eflfective method of presentation is through personal contact with the newspaper editor. Material handed in person- ally by an acquaintance in whom the editor has confidence will be printed, where a circular letter would go in the waste basket. "The engineer's daily work abounds in good news stories, things in which the people are inter- ested, but which are never published because the engmeer does not recognize their news value or 40 Publicity Methods for Engineers is too busy either to write them himself or to give them to someone else to write up. "There are two methods of getting these stories into the papers. The engineer must either write the story himself or take the reporter or editor into his confidence and give him the facts. It has frequently happened that disappointment results with this latter method, due to the fact that the reporter's lack of engineering knowledge pre- vented him from bringing out the important points in the news story. "Engineers must promote publicity for engineer- ing and not for a particular engineer. Newspa- pers very generally refuse articles the publication of which as news would amount to free advertising for some individual or concern. The particular engineer's name should be mentioned simply as one item or part of the news story, but the under- lying motive must be publicity for engineering and engineering work without reference to any par- ticular engineer." Developing Volunteer Service. We have agreed that engineers must have publicity in order that they may occupy a better position to help them- selves and help the other man. The question is, how to get it? It is impossible, because too ex- pensive, to hire many men for that definite pur- pose. The big thing is to develop the unknown men, the exceptional men who can do things. No one man can spend much volunteered time; yet in the aggregate that volunteered work is the most v.^lnBhle thing. To get it, ways must be devised to Ways and Means That Bring Publicity 41 bring those men out, to give them simple instruc- tions and advice as to how to get into touch with the local editor, and how to recognize and prepare the kind of information that will be taken by him so as to build up, especially in the small town papers, a better knowledge of what the engineer is doing. In the cities the problem is perhaps easier, be- cause a more elaborate organization is possible, but the greater strength comes from a widely dif- fused body of men who can bring that material to the attention of the thinking people, to the atten- tion of constructive civic organizations, and to all those people throughout the length and breadth of the land, who can be reached through these agen- cies. It is necessary to give a few simple directions to these volunteer committees as to how they shall go to work, how they shall pick out of the member- ship the men who may be able to write, who may be able to get into personal touch with the editors and writers. Many Agencies Are Available. The newspapers constitute the easiest way of reaching the public, but there is no limit to the number of agencies that you can employ. The railroads, for example, have utilized the clergymen of the United States to good advantage. They simply gave them facts from the payrolls of the railroads, facts which can- not be disputed, since they come from the Inter- state Commerce Commission reports. At one time the railroads were pretty well disliked, but at the -SSESfS II PUBLIC INFORMATION MEDIUMS A. — Advertising 1. Newspaper card. 2. Newspaper display in campaign. 3. Magazine. 4. Special announcements. B.— Dir«ct-by-Mail 1. Circulars. 2. Books. 3. Chapter bulletin. . . • i ,^ 4. Special campaign of information and visual re- minders. C. — Newspapers and Magazines 1. News items relating to specific happenings or ac- complishments. 2. Photographs with short descriptive captions. 3. Editorials. 4. Cartoons of any kind. 5. Interviews with prominent people. 6. Sunday feature articles. 7. Special column comments:^ (a) humorous, (b) sporting, (c) women, W society. 8. Letters to the editor and answers. 9. Feature stories for magazines. 10. Technical articles for trade magazines. 11. House organ articles and comment. 12. News syndicate stories. 13. Picture syndicate photographs. 14. Contest: Limericks, jungles, definitions, letters, songs, photographs, posters, essays. ^^ 15. Slogan campaigns such as "Build Now. D.— The Spoken Word 1 Addresses by prominent men which are reported. 2. Proclamations by prominent men afterwards printed. _ , • j ^ ^u 3. Short talks at meetings of various kinds at the theater, in public schools, and at luncheons or dinners. 4. Announcements at public gatherings such as auc- tions and athletic events. 5. Pulpit notices and sermons. 6. Committee membership in scientific and economic organizations. 7. Solicitations of salesmen and organizers. 1, 2. 3. 4. 5. 6. 7. 8. PUBLIC INFORMATION MEDIUMS— Continued E. — Demonstrations Mass meetings of people interested. Receptions to special groups. Group demonstrations by lodges, clubs, military organizations, etc. Elaborate exhibits at conventions. Parades on city streets and at fairs. Stunts, such as sandwich men, band wagons, etc. House to house solicitations with samples. Special days such as "Fire Prevention." F. — Visual Reminders 1. Posters, and cards as (a) billboards, (b) windows, (c) bulletin boards, (d) automobiles and trucks, (e) hotels, (f) railroad stations, (g) street cars. iJanners and streamers on streets. Electric signs. Tags, stickers and rubber stamps for use on let- ters, packages, pay envelopes. Handbills. Inserts for use in packages of all kinds, books from libraries, mail, newspapers, and pay envel- opes. 7. Displays in merchants' stores, windows, and on sidewalks. 8. Exhibits in public schools, and posters and other work by school children. Advertisements on theatre programs and score cards. Slides and short news films for use in motion pic- ture theatres. ^ General interest motion pictures for use in schools and theatres. Technical motion pictures for conventions and sell- ing ideas. Stereopticons and automatic lanterns in lobbies store windows, public buildings and at night on vacant walls. Cards of invitation, advance announcements and programs. The Test of Public Information: "Do People Talk About It?" 2. 3. 4. 5. 6. 9. 10. 11. 12. 13. 14. i 44 Publicity Methods for Engineers end of the campaign just preceding the passage of the Adamson Law, a great compliment was paid to the wisdom of the policy adopted by the rail- roads, when the chairman of one of the big rail- road brotherhoods said that "the railroads have bought up eighty-five per cent of the newspapers of the United States." The railroads had merely given the facts to the public through the pulpit and newspaper, and the effect of this publicity was inevitable. Do Something— Then Tell About It. A news- paper will print anything that interests the public. The easiest way for an engineer to get publicity is to do something unusual. When half a dozen of the biggest engineers of the United States went to Philadelphia and, simply by their professional en- gineering ability, were able to break up the biggest and most powerful political organization that Philadelphia ever had, they got publicity because they did something. When engineers do anything that is worth while for the public the newspapers are only too glad to print it. They are always looking for good mate- rial. If part of a town were low and flooded and the engineer devised a scheme to keep the basements dry, he would get publicity for that, because it interests the people. The point to emphasize is this: Whenever en- gineers do something for the public the newspa- pers will be only too glad to print it. The reason engineers don't do more for the public is because the public does not realize at all, or very slightly, Ways and Means That Bring Publicity 45 how much can be done by them. Moreover, the engineer, to the average man, may be a fellow who carries a transit, or one who holds the throttle on a locomotive. reiahonship of DE LAXAL SELUNG ACTIVITIES „0^^ RmliQMfetf ikQMlllf Sttmd taiQiMirtiMi Coopw l iwi Ws, SigM CkUlog* tte. L4st in Qiuliti if personal salesmanship is 100 times more clfective than adverti^O'then adverting readies 100 ttanes mfxe people than personal sale»nanship A chart used to show graphically the relative effectiveness of personal appeal and the printed word. Methods in Use. Methods of disseminating in- formation resemble closely those used in sales work. Two broad, general methods are available : (i) personal appeal; and (2) advertising and pub- licity. The former is direct and restricted in scope; the latter is indirect and broad. The general pur- pose of both is the same : to get available informa- 46 Publicity Methods for Engineers tion in actual economic use. Circumstances and the type of information to be distributed largely determine the emphasis that must be given to each method in each specific case. In an organization such as the Red Cross or a large university, data are best disseminated through personal work and the organization of branches, although much direct-by-mail work is used profitably. In marketing a product a manufacturer consid- ers: (i) the kind of market desired, its limitations, who uses the product, and how much will be used; (2) what selling methods shall be used; (3) shall the product be sold direct to the user, or through a distributing agent. These same factors must be considered in planning a campaign to obtain the widest possible use of information. It must also be remembered that marketing is largely depen- dent upon the variable human element. Mapping Out a Campaign. The general prob- lem of mapping out a campaign of pubHcity for a specific purpose must include a study of when, how, how much, and how long. Various mediums and avenues of publicity are given in the accompany- ing Hst on page 42. Some of these means of pub- licity will not be available in the early stages of the campaign and, except in unusual cases, it will not generally be desirable to use all of them at one time. The cost of such publicity work is small as compared with its effectiveness; and its effective- ness is proved by its widespread use. It is readily seen that it is based largely on ability and ideas, rather than paid space in advertising mediums. It Ways and Means That Bring Publicity 47 would require more space than is available to dis- cuss the details of how each of these avenues of publicity is used; and the discussion would be of uncertain value. The same set of conditions is never presented twice; and the same methods will not serve many times in succession. The study of a field as a preliminary to a pub- licity campaign is primarily a matter of business research. It combines the study of production, selling, advertising, news gathering, promotional work, the possible results that can be accomplished in creating a vogue or good-will along certain lines, the best methods of accomplishing this work, the approximate cost, and the returns to be ex- pected. Such, business research should always be done preliminary to an advertising campaign; and a general publicity campaign can frequently be carried on as a feeler to determine just what type of advertising to use. There are two other im- portant functions of a general publicity campaign : (i) to reach the class of people that does not read advertisements; and (2) to make advertising pull by an indirect appeal-— a flank attack. It must be remembered that the backbone of all successful public information work is well-handled advertising space in magazines and newspapers that go to people most interested in the organiza- tion. Advertising space is not dependent on news value or other uncertain conditions of public fancy or contingencies of business; and even though the advertising is not noticed until it is missed— it must be poor advertising indeed for this to be true It is accomplishing a purpose. s I -I 48 Publicity Methods for Engineers i' The Personal Appeal. Undoubtedly the strong- est appeal that can possibly be made for an or- ganization of any kind is the direct personal ap- peal. This is the appeal of the solicitor, the orator, the theatre, the man who is a member of an im- portant trade committee, and the head of an organization when he appears before the public or his employees on any occasion. There is also a definite psychology of merely having a man on the ground to shake hands. People like to see the personal representative of an organization; and this representative is most effective when he does not confine himself strictly to business, but shows that he is a human being and has other interests than those by which he earns his daily bread. The appeal to the eye is the most effective way to attract attention because the least effort is in- volved on the part of the man to whom the appeal is made. Arthur Brisbane, who is a wizard at using words, says "one picture is worth a million words." There are so many well-developed meth- ods of appealing to the eye that one is frequently at a loss to know just which ones to use. Study the characteristics of all of them, and use all of them as the proper conditions are presented. The fundamental principle in preparing matter for printing is to "remember whom you are talk- ing to." If you forget that, what you write will probably have little effect on the man you are writ- ing for; and besides, it may not be published where it will do the most good. Editors study what people want ; public relations men study what edi- Ways and Means That Bring Publicity 49 tors want. Both are engaged in disseminating in- formation; but the work of the public relations man is always for the good of the organization he represents. When to Begin. The proper time to begin a ALVORO. BURDICK & HOWSON (Succcksow* TO AkvoRo & Swkoich) Enoini 1 WC SCO TO ANNOUNCE THAT TMK TIRM ALVORO C SUPO>CK WIU. HCRCAPYeR BC known as ALVORO. BUROiCK & H0W80N MR LOUIS R MOWSON. WHOSE NAME IS NOW IDENTIFIED WITH TME FIRM. HAS BEEN A MEMBER OF OUR ORGANIZATION FOR THE •►AST FIFTEEM YEARS. AS ASSISTANT. PRINCIPAL ASSISTANT AND PARTNER AS IN THE PAST THIS FIRM WILL CONTINUE IN THE PRACTICE OF ENOINEERINO PARTICULARLY RELATKiO TO THE PROBLEMS OF WATER WORKS WATER PURIFICATION SEWERAOE SEWAOE DISPOSAL FLOOD RELIEF ORAINAOE ROWER GENERATION APPRAISALS ro^co«r::ii;,;'r''' "~'"' ''~'' '"■=" -»o-"t,« «.» .^ • so OCAKBORN ST CMICAOO. ILL FKBNUAMV tv lect UOHN W. ALVORO CMA8 a BURDICK A typical announcement of a firm of engineers. publicity campaign is the moment it is believed adequate returns can be obtained. This may be a time when business is good and the organization feels that it is wise to prepare for the time when it will have to fight for recognition; or it may be in the midst of a campaign to accomplish some defin- ite result at an early date. Suffice it to say that a campaign should be so timed as to coordinate with the general trend of public opinion. An economy campaign, for example, would be some- iH r V 50 Publicity Methods for Engineers m; what out of place at a time when everyone is thinking but little of economy, although economy campaigns are never entirely out of place. It should be remembered that publicity is cumulative in its results, and once started it is difficult to con* trol beyond a certain point. Publicity for Ideas, Rather than for Men. Avoid publicity for men in an organization, if possible, although if they are men of note and they have accomplished work of local or national importance, names and personal anecdotes may be used be- cause of their ne^s value. But the ideas should carry the men, rather than the men carry the ideas. Any movement that is based on the personal prowess of certain men is doomed to failure. The paradox exists; but people are so constituted that once a man gets in a high place there are many who seek to pull him down, and eventually he falls. No man ever stayed popular over a great period of time, although no constructive move- ment ever failed over a great period of time. Ideas are greater than men; this should never be for- gotten in pubHc relations work. The best methods of beginning publicity work are determined by the specific set of conditions presented. Every organization has certain friends who are interested in its work, and it is well to begin with these. All publicity work is a matter of ideas and ability rather than paid advertising space; although advertising space is the backbone of any well-conducted publicity campaign. It is not a bad idea to tie up the general work of pub- Revolving Emblem in Parade of Engineers Dedicating Building WHAT : WHEN: WHERE WHY: WHO: HOW: A parade depicting the progress of engineering in the last century was held on November 19 at Kansas State College, Manhattan, Kansas, to dedicate a new $125,000 engineering hall. The ceremb»ek«r th«»tr« fallir* Tht ttehnieU oiiM* of th, f.ilur. of tht Kiilektrbotk.r «••*»"• fV in . report of th. I«w.ti«.tinc Oo-ltt.. of th. *•""«*« ^^^^^V^ ill BXJTLUETIN THB PBI»RATBD AMBRICAN BNGINEBRINO SOCIBTm fribrntfy >3. 1923 3 pacM Bocann sBRstm »■ •tt«du« u» umai ■Mtiaa of th. AMTicM J««"*»*" i^ Mlninij A II.Ull«r8lc»l^bfflaMi« 1b Bw Tort Cltj. B* wlU »ddr«.. *^,"f[t^T: tiTo* of Um local ••etle o> iDn,0ini iEPORTIiaJlIESGIIUSES OFKNICKERBOeOFieE D b flM M FimatlM ti BulldlBc la WMth 97 PmpI« WcnKUkd ft tW IUIefctrbock*r UmIm is W«ik- kifiW a»4 US Injartd iiTcWm Io • f^rt of Um UvMliflaUu eonaii- to* •! tkt WatklaftM ckapUr of tk* iSf^**? *•»•«*• tlo« a( EhflnMrs. con J(^"t„»' N. D: UltckOI. cktirmta. W X i QOL ^ *■ ""•'• "* Tk* ftatufM of tktt katldiat wkkk ■•M dMMT* criOtlaB.' uld U* ra- ••rt, "art; _1?-. !SP»"* ?* •••» ««" •• • «kta vali lapkfa« •oUdii* t»i man. "2. Support or m«lii tniu oa a *•• boariag, combmrd vltk tick of ttttttm* la connmloa bf kaaai* iau walla. "4. Scaal fc«(rlnt •( w*ll*. 'y. latufficiOBl (•Clio* irMi ti4 lUdaQuaU dfun* of trun aicmbart. ^ Iiudniualc coluna brarlnt. .'T. Akarnc* of Uura) •uppori ot •«fn»«fi*«* p»B»li of B*iB traa. & Abatar* of diabati kradaj »•■ t«a*a olhtr trui***. ■». lB«d*9a*tt atraark a« i«of sab. ••WkU* tk* eorractlon of aa; an* af tk* liiilu r'*a UB^ar 1. 3 or S niakt warijT h** pairCMMd tk* ItUun pf tk* toot tk* eoMaltt** b*l>eT»t It woold rMMir* Ik* eerrtctlon of all thot* liM- ••«">■ 1 t* » fo ronrtrt ti intn a mt* •tnwtttr*. 1** dMira apocifi catian* *Bd roBitructtoa of tM* fcuiW- Ini jioUtad fUfraBii/ tkf buildlaf law* •ftk* DIatrict of Oefumbta la man; r«- n* tk* optntea af tk* eaaailtla* Ul* dlMit*r wa* tk* mult of bad prwrtiM *■ Ik* part of tk* arckltaci aad tk* aaalMctar, 1%* ftmOmMtT afftrod at tk* ««tap«i'« lamiaat akowtd tbat tt* • rHUtart aJlawad tka nmiractor J •*•■•• tka^ «««(ni of tk* roaf fnai.. •ad tkal k* did aat ckcck tk* *uf7 "••7 af tk* rnm d**irn but inittad r*ll*i * U* /kfrk of tK« computor In Ifct ame* af lb* kuildlB« iaipactar na cfcatk aa tk* ruboeatrtctAr'* draft*. y ••• r«n»irt•» af TialtUoat of tb« builduif fodt It J* •Tldeal tbat tk* dMifBinf «•• car*lc<«lr doD* or d** "b*t i* vora*. C^ rioltUon* vera 4*-' i*^**- ^ kaT* u* la*p*ctor ofj buUdiam a*«jm* U* rttpoBaibilll/ far tbc kuftlci*ac^ of tb« dcttU* of tk* do- •l»i> of buildinn would b« tM^oad tb* latnt of tb« ISw. It would HrtaaUf pat tb( work o( d**itBin« builjinn In tk* hand* of tb* ioipaetor ind rjnor* fk» •r<^kltcvt trocB tbat luoctloa almoat altoatthtr i)*d atmclurtl «o(ln**r «J>ou)d ki ra- Qulr«d tor lbt-»(ructur*l a«( ruction of tT*r» pdbtic buildlAi at Importaac*. (od drnwlaga b«*rin( tb* (iindur* of tbt.aBriaaar a* a cu*r«i.tc« of ikc «4*au*«9 of tb* d*- •i«n *nd dcttUt should be fllad wt a bulldint (oa lorainc to tjl tk* buildloc refaT.tlon* aad Ik* functloB of aa in*p»«loa d«. ^■j."*"' 'kould not ht I* r*>io<* the arcMt*rt fr«>ni tb* r«*ponubiliMca wkicb • rt bi*. Ar the **m* time tb* b**t In. ttraaU of c«o*ci«ntloui contr|ctora, an ffii'r^r*. BrAllocla and owacra. aa wall •• J*»«a ot tb> public would b* aorr- •fl by in tiactiivf aad tboroufb ctaa- InailoB of (racrbl plana hf diairlet of ficiala, foUovtd by ririd fitid lnap*c tlon. and aucb a proc*dur* la aoL la- practical. "Mnct tkl* eaUalrspk*. tkar* ka* •MB Duek aftutian adrocaUnr that tb* J'«'?»t b* P»o»id»d wiib a D«w act of bondiat law*, but it la her* emphaitaed that luch lawa will not inaur* ngainat fa.Iur*. Of thia kind if their enlort* 5*"'..i* !•* ianirad Vaiuatl* t* • *(apilflo*rtoa af tk* rod* weald b«. tha flrjt Be«d I* fnr fib* oaforcanMnt of tka lawa. I| i* b*ll*T*d tbat If lb* proper' dlitrlct aulberltia* ar* praTid*d by Concrea* with tk* fund* nrc*(*(i^ 10 carry out tk* propar eiamlnatUa of plaoa and lB*p*ctlDn of buildina work and art bold atrtctiy aceeaaukla laatka rafgrraatat of rariUtian* ta tW *x iMit iBdtcaicd 4a tk* ptaowlfaM mn frank* lb* dannr of tk* rocarmM* of :h ■ knrror will b**e b**B tr«atly W Tb« een •mployad obould k* •ur ••n*d , aalectad cololy by merit' aad 'ttoTWl. arl** akduld b* *uck ** to iaaar* a flr«t«la**, tackBloaUytralaad paraea- ■♦I." "Tb* |***aa la tkl* (allBr*." laid T U Coa4roB. a eonaalttna *T«iB**r af Cklanto. la an addraaa b«fer* tb* W*af am noci«o af BB«ta**rB. oa klarvk U la tkat l>a atnittaral 4*Hfn af kuUd 1^ aanat ta •at^uta4 t« SUeCESTS STIINDIIRD FOB mOFENHRS Nktlteal Offidal Sayi SUt< BotrdB SbooU Uaite ca RAqnlmonta. •71 aaaaa Mrfbrtiy f*aribla Ut tka nnott* *Ut* Ilc*B»ttif baarda la aalu •poD a eoBwos l*»*r aad preeld* for a •taii4ard tkat woul4 b* accapuMa to all for U* radpneai iaUtekaM. •( rMlktratlaa," aaldC. 8. Haaaatniw. "•ft •« *• NaUoaal OoaaHl of flui* Biard of Cafisatrlaf Bualsan. at tkft nral eoaforcDc* af practklaa awteaai? bald oodar tb* aaapicaa af tba Aaart- can Aaaoelatloa of Ba(iaa*i« at tk« Cjjirr. How. Cklcago. raknua tt J«22 •la.ofar, kovarar. aa aarioM ?*»,«* "V 'r*'^*>, 'Of tka Mta- lerlaj prpfaaiee*! awlaeua wtUJtaa QualifieaiioD* tkaa ai«bt ba praacfftc4 by tb* council, tboa* board* abouM Uaoa [heir certiricat«a ta caafora wltb tkair lawa witkout tka acal of appivTa] tt lb* reciprocity. -Tbe op*i>*tioa af racUtartat haa fw proteaalooal *acrB**r* kaa pr«*«4 a b«^ •lit to Uoa* uifar*d la tk* protMaiaa. •• w*ll a* a prot*c«ioo to tb* poblVe, aai there (*caa but littl* doubt but tkat I eeery aUt* ta Lb* UnJoa will evaetualla •dopt * Uw coe*riat tkl* protaetioa to one fora or aaotbar. Boarda of Eariaaoriaf Bxaalaara at iS ■•etiB* is OctobfT wlU u> doubt pra- •^* *oia* kaaia tor radproeity U U- c«>*lB|, .wber«by tb* varlsiu atata board* «iB rcpoa* ceafidaai* la «ack other and laaaa ecrtifleat** apea tba mar* applieaiioa of tkoaa aula*!n roDiing from bth*r *Ut*f «ke**boaf4a h*»a put their approval apoa tk* qaaJI. -.. *'*.i"T'»<*f» '^« faclpraclty^ aio la aoi gatlUM hr tial»iii« *a4 «c ^rlM«a to taka mfmSSSmtt tm ARKANSAS DBMOCIUT» SUNDAY. MARCH 2«.ltSI. The Sunday edition of this newspaper contains a department "What the Engineers are Doing." This department is conducted by the local Association chapter. The text matter for this issue was taken from the bulletin illustrated on the opposite page. I^f tI it II 58 Publicity Methods for Engineers The Reclamation Service was possibly the first Government bureau that went deliberately into the distribution of information about its work, be- cause Dr. Newell, the former director, felt its life depended upon the taxpayers knowing what was being done. At that time it was the unwritten law that no news should ever be given out from a Government office. It was necessary to wait for the annual publication, which was sometimes four months late going through the pubHc printer's office. So, in defiance of all regulations and precedents and rules, this bureau started out with the theory that no newspaper man should ever leave the office without getting some information. The plan was started by having on a certain bul- letin board a set of flimsies every morning. A dozen or twenty flimsies were put there, stating in a hundred words anything that would show prog- ress. The newspaper men got into the habit of coming and reading them, and if they were greatly interested they would write out a story on the basis of that little outline. Some made of them a long story for the Sunday magazines, while others would put those items on the wire as press dis- patches. The success of many movements — take the for- estry movement for example — has been due to simply showering the country with little, short statements of what was being done, until the people were educated to the fact that there was such a thing as forestry. Ways and Means That Bring Publicity 59 A Clip Sheet for Editors. It is important to get publicity in the local, small-town newspaper. The Chemical Round Table illustrated on page 56 is a good example of a press bulletin, put out in the CHitr OF Pu5uc Information SPECIAL. Mailing Lists DM I STATISTICAL RtStARCH AL I chJ n |PU6LlCATtON& I I lNPOM^AT\ON | j DtVELOt>WENT | REPOKTa &OORA HOU5& OKAAN ARTICLES FOR PuftUKlATiON Photographs M0Tl0^4 PicTuRea Information for WRITERS News Notes AiMaweiRirjo Unusual Re QUESTS Scouting por News locAS Reports of as- sociation AND TRADE ACTMTV PusLic AooKcsses CXHISITS AND I EXHlSiTINS Functional organization plan for a unit of the United States Government right form, printed on one side of the paper, with proper leads to the paragraphs, headlines, and news matter. All the editor needs to do is to take his scissors and cut out what he wants to fill any space he may have available at that time. At intervals many engineering items are sent out in this bulletin with considerable success. But i 1 Hi 60 Publicity Methods for Engineers i newspapers are flooded with similar press bulle- tins. They get them from manufacturing concerns and from everywhere. Sometimes editors will look through all they receive, but more often they look only at the ones that happen to be on their desks when they want to fill some space. By sending a bulletin, perhaps several items but preferably on a single item, to an engineer or some other friend in a town, and asking him to take it up with the editor personally, the editor will always give more consideration to the item. With that kind of work, personal contact with the editor who selects news items, there is a good deal of advantage. The press bulletin is a fine thing, but it always succeeds better if it is sent to a local engineer to be handed to the editor. If, however, this representative takes a whole string of items and hands them in, they are likely to meet the same fate as if they were mailed. What a Central Publicity Organization Can Do. A central clearing house, well established, can col- lect, select, prepare, and disseminate material each week to all of these men, for immediate newspaper use. The material might consist at first of popu- larized stories of local application taken from the technical journals and society pubHcations. A story on the general interstate water resource problem might interest several Western states, whereas an account or editorial opinion on a bridge failure in Ohio might not be of such wide- spread interest. Nevertheless, Detroit papers where a similar bridge is proposed might welcome such Ways and Means That Bring Publicity 61 information. There should also be collected and kept available literature on how other cities or states have handled engineering publicity cam- paigns, for such things as licensing, roads, water purification, and other public improvements. With several general articles prepared and on hand each week, it should be a comparatively easy matter for the local agent to select one which would be of local benefit. Eventually a mutual understanding with the editor should lead the lat- ter to rely upon the engineer's judgment in select- ing suitable engineering material for his pages. In some states the state society publicity com- mittee might act as a relay station between the cen- tral clearing house and the individuals, sending the syndicated material, when of sufficient state interest, to a large number of its members. A manual on engineering publicity should be available, telling the local publicity committee how its work can be done, what is news, how to deal with the local editor, how to write a lead para- graph. Topical outlines could well be included. '411 m «{ K lOWEROTAYDAM HIGHEST lYPE OF ENniNGART This 1$ Statement of Or, New- ell at Banquet Given in His Honor. A «MMMil Ml honer »l Dr. fnd- •rlck HuiiH N.w.ll. ef Utt»nm. h»&. »ri3• *m«rlcmn 4j- ■r»-l«lllln««r.. w»i i»K**na Ml»»(rial Dtvanmtnt, lk« 0»IM«« A—ocUtUK •/ C*miMm. ENEINEERS WANI PUBLIC WORKS OEPARTMENT •Itaad^- -. _.-« ■w%« Muaty offlclili »""',''',■'"' •f tk* •■tlllMrlni prof»Mlon In int eltr. T»m K. Kln». prt»ld«i« o» ■ Ml* •»» «»•«• «'«'' •' "'• *"'"'«'l" lAwMMtloa ot Xntlamn. »»• ««««- Dr. I««w»n, who l» Im* o' '"• -bir" m«» <» ">• «niwvii>» P'o- ftaalan la thU country. oi»'♦' •"■ sli«««r ol lh« United State* rwctama- tloa Mnla* and It* t\m dlrntor. •■« tarn »••» eonnactad with moat /CHICAGO U lh« blrihfUe* u4 K*Mat k«*dqutrun ot tt» ••• <»■>»•»••• uflDMrlx aoctaiT la lb« OnU*4 Sutdt— th* Aatilwa AtMwtatloa eC EnflOMrt ■■ IJ16 • mbiII croap of Cblcago nao orf«slia< llw tMoc)- _^ UfcM to proiaata Ih* wcUi aod acosoalc watfara ot rrotaMknal aaftsaar* — ctTll. cfetmleal. alactneal. macbtBlcal aii4 alalsc- la Cour raati Um aaaoclailoJ baa ««Valopa4 mto a aactoaal ergaalta. Claa •! IMO laomWra. irowinc now at (ba raU of alnuxt l.eO« tacmbara -k.— _ m. a ■ooCh. Onlr a law laootba a«o, «• Jaaoarr I. lilt, tba Bambaribin ^^.^can Haaarla'inn of CnfiM — an. tm -T«i Iboaaaad aambar. b, IIIO" I. Ika maabarablp docaa ori -m .'^W.'*;^;:**'^ '^r':::^ tba A. A. B. Tidewater Chapter Satui^ day Night To Discuu Proposal and at tba ptataat rata ot grovtb tba offleara atpaet Ibia' airaat natuKiay axnini bacv<~<>a at '» oYlvck. Duilnaaa ol «r.«l — — — • Bitabar to ba aieaadad. Mora tbaa aa'aatrtlTa local cbafitar* aa* claba baaa baaa aatabttikad tbreachout >ba eoantcT. Dlatftct eSlcaa ara aalaUlaaa la Na* Tork. WaablBftoa aad Pttubtirg b aad a t oartb la aboat to opaa la Baa yraa ENGINEERS' CLUB SiyDTOBEHOSIILE 10 FjEE BRIDGE F. H. Gcrhatt Declare* at Heannc on $22,000,000 Bond l^ue That RaUnxul* Control Body. BOARD NAMED BY ENGINEERS TOAIDFOSe AMOclatlon Pledt«« Sup- port to Antl-Letlie Candi- date for Commitwlnner. ilNEERSlEAVE CilY EMPLOY FOR BEnER SALARIES lai>ra to all l*..linloal aaainaara »»« tha publtc J' larr* will co"w* ur '•• diKuaalon . Tha cOMifaUtaa oa l.««a^ lav> lor rnflnaara haa ba«i a-aay a»- cumulating rvpla* of lawa frwai atlar aiataa anj u baa aaeurad *tac» valuabi* inrormatlan. II la aapartcd ihai thia commlttar will maka Kt- unilnary raport ta tba abapiar at ibH Bratlna Ona of tha B^at laiportaai mai lara whick "ill ooma up at ihx »»^- ini tor dlaci^kloa will b» ika -Joaai-ltaavta biM tor }ee trr brldga afipraach oonatructlun ivrlnclpally bacauao n dl*- Nrw« oM{ m- tmk RVKVT* »;tKM MKIJi IX OI-cntHT— %»HII.»: .\AriO>*l. Ml**. f»p;KT KfiWKi.i. WAH n^rrAiNKD i xtii. touav nK»\ iut- •,»JI or t'MtKHMITV AUIMJNA \IAI>K li|-|.k:\OID AI»UII»MH. tltK.\Ka»:MK]ttH HAVK. MUWKt yti. tWM!' MXDV KOK IIWKr- TH»\ T«» tm. Jllt»>a4. AT O. I>. MtfHAKV HI IIJMM. AT tilXHIK THIH mKMNfi— AI •■ KMIISfc^^KH tJ»- MmTHKT ARK IMiKn to ATTKBD TovitJMr!. KK«»HI.\. ,n aaaa ira* that Dr. r M. tfvall. rba oaUonbl praaidaar ol 'ba Aaiartraa AaaoriaUoa a< Cact- >a*r« waa uaakla i« raar» Mkaiai la ntfta /or tba >l« akftaaara' >« Viaak booavraLAba. ta»«i pabhc kion. "W» balirra in incraaaad fro- Iductloa and afficieBcy an* la t«b- tinc mora, rathar than »«••••*?• |tha lndivlJi»l." ha »ald. "wbila *a llahor union »rada» men dowa aat hooki taward a raduca d Ww . w [thr BvaraBa >tT man prodtictlori. I T.a apaakar re»»twcd a*, ""f* kha imporUnt wark of Of tn* f'l^rieal, mathaniral and iimnar m- klaaaulB.'^nrara and calird •"•'"*«^*V|2? raclona .j<,w aalarirt paid in thr praffaaaiaa ■afoia adlaarataa tba Amarlcaaj'^, airainat aoaia aalanca paid ta Aaaociaiioa at Baataaara by a ri«l9|L„,|,||M Ubar. Hr callad tha a»- ruta irndarad Macrciarr MrOoaAb Pv^^ j, Kcount for nat aiaklnc H tba Miami t. M (X A- Ibaok. P"*^ , " ' •mMrcM «| th9 Miiif Typical newspaper articles published in 1916 about engineering associa- tion activities. CHAPTER IV GETTING NEWS IN THE NEWSPAPERS The Most Important Publicity Mediunia The most and the best pubhcity for engineers, under all ordinary circumstances, will result from news- paper articles and news items. If every engineer spent a year as a newspaper reporter, then put to use his knowledge of how to write in preparing newspaper notices of engineering, publicity for en- ineers would not be lacking. But the average enineer, though he reads his newspaper every day, needs a better conception of how a piece of news needs to be handled in order to make the editor look on it as desirable news. No part of his train- ing gives him this knowledge. His reports may be satisfactory enough as engineering reports, but the same type of writing does not get the news- paper man*s approval Learn to Write Non-TechnicaUya A Chicago editor said to a group of engineers who were dis- cussing publicity and newspaper articles : "So many of you can't write in non-technical fashion. As soon as the ordinary engineer sits down to address himself to any topic that may be of popular interest, he becomes lost in a maze of technicalities. The engineer wants to draw a shadowgraph, giving all of the points and labeling them. He wants to look through the appearance 63 H 5 ( i 64 Publicity Methods for Engineers of the bridge, which is all the public is interested in, and tell how many tons of steel comprise it, what the strength of it is, and its factor of safety, and the public has no desire to familiarize itself with such details." We All Speak Two Languages. Perhaps the greatest difficulty is that most men don't realize they speak two languages, their professional lan- guage and ordinary everyday language. They should be able readily to translate their profes- sional terms into the language of the people. Take some fairly complex piece of machinery and de- scribe it as you would to a jury. That is a true test whether you can write clearly and simply, in a way that will be understandable to all. A lawyer once said that he never knew what a simple mat- ter the theory of bridge stresses was until he heard an engineer explain it to a jury in a bridge damage suit case. That it a high tribute to that engineer. There is no single agency at the present time which offers such possibilities in publicity as the daily newspapers. The immense circulation of the larger dailies and the universal use of this form of reading matter by citizens of all classes make the newspaper a medium of unsurpassed value in placing information before the pubHc. Two Kinds of Newspaper Articles. Engineering publicity in newspapers is usually confined to news stories or feature articles. The former recount the current events in the engineering world, and the latter concern some special feature prepared in a more formal style for presentation in the feature Getting News in the Newspapers 65 or magazine section of the Sunday paper or a spe- cial page of the daily issue. The latter type of article is more difficult to prepare and have pub- lished because of the greater necessity for having such a feature section contain material which ap- peals to the greatest possible number of readers. The possibilities of this kind of publicity, however, are great. Learning to Recognize News Value. In any efforts to obtain publicity through the publication of news, the publicity man must search for those news values of the events of the profession and the Association which will appeal to the greatest number of readers. We must, if we are to deal in human relations, take cognizance of public opinion and be sensitive to popular interest. If the Association is to serve the public well it must keep the public acquainted with its activities in behalf of the public. To acquaint the public the Association must rely largely upon news. The special features of the Association's activities which will appeal to the newspaper's readers must be sought for and displayed as a means of acquaint- ing the people with the efforts that are being made, even though these features may not be the most important from the Association standpoint. In ad- dition to this we must continually bend our efforts to educate newspaper editors to a better appre- ciation of engineering news. How to Select News. The elements of news value may be classified as follows: I. The unusual, the extraordinary and the cu- if li ! The First Day m The Second Day LEGISLATURE HAS . SLEEPING SICKNESS, Lk^^ SAYS DR. EVANS Engineers Should Have Been Licensed Long Ago — Are Preparing Bill Now. That the doctors of the state will help the engineers to get a bill through the legislature requiring the llocnslng of engineers, just as physicians are licensed. i« indicated by the promise of several prominent doctors to speak at the meet- ing of the local chapter of the American Association of Engineers Monday even- ing. Dr. Harlon F:van8. in commenting yes- terday upon the address he expects to deliver, characterized the legislature as suffering from sleeping sickness. "Kn- glneers should have been licensed long ago as a protection to the public.'" he said. Dr. Evans has pledged his support to the movement being Instituted by the engineers. Drs. Hbrace Linden and F. R. Hasley will also speak at the meeting, which Is to be held In the chapter rooms In the Elks' building. City Engineer H. R. Ladd will speak ENGINEERS WILL DISCUSS UCENSING TONIGHT aw 'he proposal that engineers be licensed by the state In the same way that doc- tors are licensed will be discussed to- nlghtat the regular meeting of the WKKKKH chapter of the American Asso- ciation of Engineers at the Elks' club. The engineers say that the public has no way at present of telling whether an engineer is really competent or not to perform the duties for which he Is en- gaged. A state license law is expected to eliminate quack engineers as quack doctors have been eliminated. H. R. Ladd, city engineer, will speak to the engineers on "The Engineer as a Public Official." According to an announcement of Sec- Following up news, (a) ENGINEERS TO FORM A STATE ORGANIZATION Eight Chapters to Join in Pass- ing State License Law. CfTY ENGINEER DECLARES A . ENGINEERS BEST jJu 17 OF FICIA LS. io'^lnM*'.?/i'""",/"u^°"^ "^ «^**^« assembly lo include all . haplers and dubs of tho thT^'sr.^l" ''•"^"•■'^^'O" of Engineers in the Mat.' was made at a meeting Ias4 M.Kht of the IO.U1 chapter of that boS'^ rhere are oiifht chapters and clubs of the association In the state and assur- ances have b een rece ived that they will t\7Jl'' *''«•■■ chapter In VormTng irat M.^i orgaTrrSSTTTn. This will he th? ThP tn?n ^^ ""l «"8:ineer8 In the state. The total membership will he over l.oon should nofHii"°. K?*°" "^^y engineers snouid not fill eight positions in the eltv adm nistration out of ten.- declared Cv Engineer H R. Ladd. In speaktng oi The Engineer as a Public Official for n.h*;?^ "^^'^ r^^^ '^^ ^^^^ timber for public .ommlssloners and similar mT57 m"' r^^'^^'- «««ertion Mr Ladd Ho L« ? "^° maintained that the pub- >ic has lost thousands of dollars in money wasted by politicians. iJry goods merchants and ward heel- r^AYrge'cf^'^'^""^ "^ public offlcuis Mr Ladd i ^"^^'"^^'•'"g works." Bald select mln ? ^^ d scerning enough to select men for positions requiring en- gineering training of the man In office Slower, '^'re'^^K^'^""?' "^'""^y ^^^n^n^'-- «^?I?^ • '"^"^bers of boards of public works— such positions as these can b* "T^Vst\ ""S" ^^'^^ ^^^ eng?n'eerl" **' not be fln.H*'***^*,*"** commissions need "hould hi t 7^^ eng^ineers. but there snouid be a large enough number to insure that the public funds appropriated for engineering works are conserved There are few functions of cfvlllxa- Following up news, (b) The Story ! HI" 11! I it 68 Publicity Methods for Engineers rious. Something which upsets the humdrum routine of life. 2. Struggles of supremacy, such as business com- petition, contest in sports, political rivalry, strikes, and in general any struggle for victory. 3. Human interest or emphasis on the personal element of the affairs of life. 4. Politics. 5. The home and business. 6. The appeal of the helpless, such as children and animals. 7. Amusements, sports and pastimes, such as photographing, fishing, hunting, chess, and many avocations. The essential of all news is that it must be timely. There is a great tendency on the part of those not thoroughly acquainted with news gather- ing to disregard timeliness — the essential feature. There is no such thing in the journalist's lexicon as "up-to-date"; the expression he uses is "up-to- the-minute." News must be served while hot in order to be most appealing. Write Sa John Smith Can Understand. The man writing engineering items for the public to read in the newspapers may well keep in mind the fol- lowing incident which occurred between two ma- gazine contributors: One asked the other, "Why is it I can get my articles printed in such and such a magazine, but I can't break into the Saturday Evening Post to save my life?" The other writer said, "I will tell you why. You write for the highbrows, and I write for the general public." Varied Typoi* ^ Appoal are NeedecL [ TUE IPCiL ] :!■ THE Gi^IMERAU PUBI^IC WOMR 012 HEALTH BUSINESS- PROFESSION RUTWOnSM OR, RCUCION l\ 1 BECRIAnoir OR PLEASURE T^HIS chart shows how the ap- •■' peal of an idea may be directed to the part of the general public which is most interested in each par- ticular element. The type of appeal is different for different units of the public, for there are many "publics" and each part of the "general public" has its own peculiarities and must be appealed to accordingly. i I ^11 II 70 PuBuciTY Methods for Engineers tor ..ves .. .„s.„:.r:o ^r. ^J ^i^^: We have an old fellow named Herman Miller' dTcf t.?n 1 "^T '^";'- "^ '^^^ -^ --h o n to wr e '''^' '^^^ '^"^'''^*- I want you to wnte every article so old Herman Miller can else^can. That .s the way to write engineering oJ.\^ '"!"■"* °^ newspaper readers in events closely related to their own lives may be turnld to good account by local nnhi.v;. turned to the rr,^,u A . publicity committees. When Dy a chapter which cannot be made the basis of one or more news stories. The local engineering events must be interpreted m stones which will interest the public. We L^ accepfs't ' "' '^" """'^ Journalism undl sroi-ri-rr^^^^^^^^^^ look what the engineer thinks is the meat of th» "a:ttt;;:rr^r"^-^^^^ them as\^err.s^\thttaCtr ^ ''''^- portant engineering featur" "^ '' ""' """ Picking the Points of News Val.,* tu- ... illucfrate c "cws value. This wi 1 ■llustrate. Suppose a chapter has listened to an How a local society dinner was made interesting. A NEWS picture showing the offi- cial opening of inter-city com- mercial radio communication in New York City by Mayor Hylan and others. Mayor Hylan is shown in the center of the picture with Dr. Lee DeForest on his left. The tall man at the right of the picture is E. W. Sawyer, Member A. A. E., who is interested in the wireless company. IM I: Engineers dedicate a new bridge in Charleston, W. Va. This is the bridge that was dedicated as a civic institution. u A window exhibit during Engineers' Week in Missoula, Montana. A state fair exhibit made by the Yakima (Washington) Chapter. a in o E u •a O 4^ rt v < Getting News in the Newspapers 75 address by an eminent sanitary engineer on the construction plans for a proposed filtration plant. If his address has discussed the construction of the plant in detail and he has actually said very little of the other features of the project, the public will not be particularly interested in an account of his speech. But suppose that in the course of his talk he has made a statement to the effect that through the reduction in the number of cases of typhoid one hundred lives in the city would be saved every year. There is a feature of his talk which the public can take to heart. If a news- paper reporter were present to cover the speech he would no doubt seize upon this statement as the feature of the evening. So in sending a report of the speech to the paper, the publicity man should feature this important part of the speech and hang on it the other facts which will indicate to the public the importance of the engineer's work. In reporting engineering occurrences of all kinds a publicity man must seek the features which in- terest the pubhc. It may be difficult to find them. It takes an unusually keen nose for news to be infallible in selecting the pertinent feature of every item. In order to make this selection as success- ful as possible the publicity man must know what are the particular news features in which the public is interested. Sometimes there is a little twist that you can give to an otherwise lifeless and unattractive story that will make it eagerly accepted. A story once went out concerning the alcohol industry, and be- lli f' 76 Publicity Methods for Engineers cause it was called "Drinking the Legs Off of the Kitchen Table," the story was widely used. It was based on a little thing by Mark Twain. He said, "As long as a man can saw off the legs of the kitchen table and extract alcohol from them, we shall never have prohibition in this country." That story got over on account of the twist that it was given. You can take an idea and put a twist in it in that way, and you will get the attention of a big audience ; not merely an engineering audience, but a much larger audience. "Turning the News." Then there is another point, the idea of turning the news. The question of licensing engineers is a more or less abstract subject, remote from people's Hves. They admit it is a good thing, but it is hard to create en- thusiasm on the subject. So in order to command much attention, it will be more or less necessary to wait for the psychological moment. But let me assume that some horrible disaster occurs; that a movie theatre should fall down, burying many people underneath it. You would ascertain whether that particular structure was constructed by a Hcensed engineer; if not, then applying the old rule of doing something, you would immediately go to the state or the city building inspector, who has charge of that work and say, "We now demand that you put an ordi- nance on the books saying that only licensed en- gineers may put up moving picture theatres." You would then have dealt with a practical question Getting News in the Newspapers 77 affecting the newspaper's intercourse with the public, the item of turning the news. Remember, the newspapers only say "yester- day," or "to-day," showing the public that it is something fresh that demands attention now. When the movie theatre falls down and you go right away and say, "Now, because this occupies the popular mind, we want this reform effected," you have gotten the center of the stage; it becomes a matter of immediate and pressing importance to the public, and you have satisfied the require- ments of the newspapers. How Material Gets into a Newspaper. This brief explanation of the way material gets into news- papers, given by a city editor, will help you see how news items are selected: "When you come into a newspaper office to see the city editor, he is, I assure you, glad to receive you, because he is in the position of a merchant who is receiving salesmen from various establish- ments handling various lines which he has to pur- chase. These products are items of news which he can sell in turn to the public. So he is never too busy, although he might seem so, to be in- terested in what you have to say. "The city editor employs trained men who rep- resent him — trained reporters. Now, a reporter is a person who has, in the same sense as a city edi- tor, to use judgment as to news. News judgment, is an instinctive comprehension of what the public will read and what they will not read. You may apply this test to your own affairs, and you can Aotil Iff ABMTloan Engln««rlng Coimoll of the P»d«rat«d Amarloan Eagtnearing Sool«tl«s Offiot of the Publicity DlrBotor Boon 101, 29 W»Bt 39 Str««t, Bew Torlc City SENS SCEEIULES FOB EDITORS , Bditora: Srcnts listed on Schedule "A" ere for the information of editors, who, in each cate, should coranonicate with the secretary of the loesl society for coopaxation in covering. The maolunery of the Oouncil'fl national headciaarters, 719 Fif- teenth Street. H. W.. WsskiB«ton D. C. is aroil. able whenever jaractlcable. Storie« l^f^^f^^" ^ Schedule '^" are prepared for publication in com- plete form and will be supplied promptly upon re- Juest made to James -T. Grady. I"^^li°i^y pi^-^^^?'* fioom iS. 29 West 39 Street. Kew York City. Tele- phone, Ion«aore 7100, Brtenslon 63. L. W. Wallace Sxeontive Seoretary April 21 April Zt i^til S6-2e Rochester Baglneering Society (Secretary. (ULoster P. Hevenor, 52 City Hall) ROoiO meeting SOgineerlng Society of BtdTfalo (Secretary, the powsr station, Imowa ar the 2iTer Station, on the aiagara River. Society of Industrial Engineers jB^i*^ MUager. .G^ore* C Dent. S27 South la^ seisms "B" 1, fjj^ X,8, to old Seoretary Hocrer in g'itharinf dats on progress mde by Industry in smoothing out bialnsss cycle. Cooperation of all lft«her Societies oskod In natlonwito inquiry. £^ P.A.E.S. BBploynsnt Sornce rsports improved con- ditions. Radio developnmnt a factor. (About 600 vcrds-Ready. ) 8. Boston Society of Civil toginmers elects offi- osrs, (Ateat 160 words-Bsady*) ^^ Complete zunning story of convention of Sooisty Of lD*ii»UX ft«in««ri, Dttrolt. April 86-88. m/ w^ ^^^^Ht ^^^t0^ „^^^^ i ' * m HAYS ACCEPTS $150,000 MOVIE DIRECTORSHIP Official annfHincemcnt has hem made of tKe forthcoming resignation of Po»tma»ter Gene ^ W iU H. Hayi from Harding 'i cabinet to accept a $150,000 witary a> head of the American motion .Il4pc production Elinf i catunet to accept a tlbU.UUU wilary induitry Mr. Hayt it «een being "»hot" after the announcement Railroading is nonnaUy a safe occupation if men will only let their minds work nor- mally while they are on duty. Heaven protect the man who violates the rules. POPULARIZING SAFETY FIRST These posters are issued and distributed weekly and contain, in addition to some pertinent messages on safety, a reproduction of some news event. They are patterned after the news-service picture-placards which are now seen regularly in many store windows and which feature the latest news events pictorially. The safety message is printed in large type and in colors. It is short and to the point, as illustrated by that here shown. In this poster, the "news" is in black, and the safety message in bright green. These placards measure about 14 by 18 inches. RailziMy Age, March 11, 1922. I 4 THE Old North Bridge in Mas- sachusetts near which some of the bloodiest fighting of the Battle of Concord took place is an example of local history and engineering struc- tures ,^^^ ■-^^im- I :!i i t \ Vi. J . ■ ii-ir -W -M M^: :.v^:^^: A FEAT of engineering that has popular appeal because of the unusual curves of the new highway which are easy of comprehension to the average reader. This road over the Snoqualmie Pass also connects Eastern and Western Washington. Getting News in the Newspapers 93 itself, have been read by thousands of people who were interested in the author's presentation of otherwise *'dry" chemical facts, and without ques- tion there has been a tremendous amount of valuable publicity for the chemical profession as a result. The same can be done with engineering subjects. Take as example one passage in the first chap- ter of the book. The author is speaking of nitro- gen, in its fixed and free forms. "The air is four-fifths free nitrogen, and if we could absorb it in our lungs as we do the oxygen of the other fifth, a few minutes' breathing would give us a full meal. But we let this free nitrogen all out again through our noses, and then go and pay 35 cents a pound for steak and 60 cents a dozen for eggs in order to get enough combined nitrogen to live on.'* We all learned the essential facts of these passages from our text books, but in different manner! Prepare "dry" engineering accomplishments in similar form, and you will not lack a medium for spreading these accomplishments broadcast for popular consumption. Make easy reading out of your engineering subjects; but don't expect wide publicity from engineering reports — the text book type which never get attention beyond the indi- viduals vitally concerned. STATE OFFERS ' LOW SALARIES EQgioeers Not Attracted by Highway Jobs. Thirty-five Have Been Taking Night Course in Preparation, but Are Not Tempted Poilowbig tlie discox'ery that enjji- peera in charse of coustruction wouM be paid ooly from |l,:iOO to $2,H)0 p«r year, there was o perceptible ooldno*- ^n the part of Chattunooifa engineers |Mt oight toward KeekioK employment under the stole higliwny commUsiou in builting ths $8,000,000 worth of roadi | wliich are to l»e constructed tlii^ year, j The plans of the highway commission were outlined by Prof. Dougherty, prin- dpal of the ciTil eagineermif depart- ment of the UnivorKity of Tennessee, before the eemi-monthly meeting of the Chattanooga chapter of the Americao Association of Euginocr« Prof. Dough- erty stated federal requirements would .be fallow e' A*"»JL*««^- t-JJ^! decision was reached by them. taKinf .into consWeftMon 1^ ^*^ VB^t^'i PU» ♦h* -required aaamihatione. ^ .iJ ,. r^The l-i S o O. c o ^-^ o & G .2 'O V bo c •§ o u o u 2 c O S u O The Publicity Man 105 be used in engineering publicity work to a much greater extent than it has been used in the past. Advertisements on theatre programs and score cards can be used at times but these mediums are generally expensive. Motion Pictures. There are two types of mo- Cartoon poster advertising a convention that was sent to chapters as a photostat, 14 by 21 inches in size. tion pictures that can be used for publicity work. The first consists of slides and short news films for use in motion picture theatres, and the second of general interest motion pictures for use in schools and theatres. Motion pictures are handled on what are known as circuits. For example, the Ford Weekly is handled through various district offices and re- leases are obtained from these offices. The Ford i' xo6 Publicity Methods for Engineers Weekly is perhaps the largest engineering educa- tional motion picture syndicate in the country and their pictures can be used to advantage. An Educational Motion Picture Syndicate. A unique organization for educational work, which is endowed and supported by contributing life mem- bers, is the Bureau of Commercial Economics, Washington, D. C. A requirement of this Bureau is that its pictures must be invariably displayed to audiences admitted free. The service of the Bureau is available to edu- cational institutions, civic organizations, different trade conventions, and welfare organizations, and it is also provided with motor truck equipment for projectors operated from auto trucks, in parks, playgrounds, rural communities, and other public centers. The scope of the Bureau is international both in the source and display of its films. Stipulation for Film Service. Any organization which desires to use the films of the Bureau may have the privilege under the following stipulations : 1. Payment of transportation charges from and to the distributing center. 2. The films shall be used on standard motion picture projectors, handled by competent operators. 3. A report of films used and attendance shall be mailed after the performance to the distributing center. 4. Films shall be returned immediately after use. 5. The exhibitor accepts full responsibility for the films while in his possession. The Publicity Man 107 No fee whatsoever is charged or accepted for the use of the films of the Bureau. No admission fees to the public are permitted to be charged, nor are collections, during or after the exhibition, permissible. If films from other sources, such as advertising films, films of advertising associations, or films which have been rejected by the Bureau, except literary and similar films rented from the commer- cial exchanges, are shown in conjunction with the films of the Bureau, the Bureau reserves the right to discontinue the service. Owing to the great expense in the production of film, the Bureau must be informed as to the pro- jection apparatus employed, as it is obviously necessary to protect film equipment against injury. Producing Motion Pictures. An outline or scenario is first prepared. This gives the story and the ideas that you wish to convey. The outline is, of course, subject to modification in making. Changes are minimized, however, by working up the action before going into the field, so that the picture may be taken according to a well-defined plan. The next step is to obtain information as to the best places to procure the pictures that fit into the outline and the time at which they can best be taken. These scenes are then located and the cam- era gets on the job, arranging the scenes. After a study of conditions existing on the ground has been made, the best method of procedure is de- cided upon. The pictures are then taken and the io8 Publicity Methods for Engineers photographer returns to his studio. The film is developed, the titles are prepared, and the prints for exhibition are made. After the exhibition of these prints, unnecessary portions of the film are cut out and the picture is completed for service as a fantom assistant. The negative of the film cor- responds to the negative of an ordinary picture and is stored away. As many prints as desired can be made from this negative. Motion picture films are always wound on stand- ard reels, which have a capacity of approximately one thousand feet of film. This film passes through the camera at a speed of about one foot per second, and there are sixteen pictures, three-quarters by one inch each, on a foot of film. In exhibiting the pictures on the screen the film passes through the projecting machine at the same speed — one foot per second. The time required to exhibit a reel is, therefore, about sixteen and one-half minutes. Titles are made in the laboratory by photograph- ing printed cards. The length of film required for each title depends, of course, on the number of words in the title. A common rule with motion- picture producers is to allow one-half foot of film for each word in long titles and three-quarters foot of film for titles of not more than three words. Suggestions on Exhibiting Motion Pictures. Portable projectors about the size of an ordinary suitcase, and very simple to operate, may be used to exhibit the films. The points to remember in connection with the use of the projector are : Always use a screen unless a white or nearly white wall is available. The Publicity Man 109 For a long throw use a long focus lens to pro- cure a picture not over nine feet by twelve feet in size. Show pictures at a speed of one foot per second. This is approximately one complete revolution of the hand-crank per second. Arrange the picture so that parts of two scenes do not appear at once on the screen. Do this quickly. Slowness provokes comment from the audience. Learn from a private exhibition of the reels what they show before attempting to exhibit them in public. Do not try to explain things the pictures show clearly. The pictures are more convincing than words. Study the effective use of films and the proper time to show them. Much depends upon the smoothness with which they are exhibited. These are the main points. The rest depends upon the punch that is in the picture and the care with which it has been taken. Operating a Speakers* Bureau. In arranging to get speakers to address meetings it is always wise to get the best talent possible, particularly for the main speaker. If the main speaker is technically inclined, the other speakers should be non-tech- nical, to balance the program. Talent may be ob- tained from lyceum bureaus and from the heads of engineering organizations, or selected from among prominent members of the chapter. Ar- range for a suitable short introduction of the prin- cipal speaker, and try to make him comfortable in every way possible. Ask the speaker to have sev- no Publicity Methods for Engineers eral copies of a short abstract of his remarks pre- pared prior to the deHvery of the address, or get an advance copy of the talk so that the publicity committee will have this material available for the press. Where there is much expense attached to ob- taining speakers it is well to prepare a program and advertise with posters placed in store win- dows and by paid space in the newspapers. Tick- ets may be sold and the cost of the speaker de- frayed in this way. Lyceum bureaus have special men who make it a business to arrange for the financing of their speakers. These men can give valuable assistance in outlining the methods to be followed. Specialized subjects for speakers should be avoided so that the greatest possible attendance may be assured. Very technical subjects are also to be avoided, unless they are handled in a popular way. It is frequently possible to co-operate with local civic organizations in obtaining high-grade speak- ers. A course of talks may be given under the auspices of the combined business organizations in the small towns that will be very valuable both to the engineering profession and to the general public. The engineering publicity committee should always plan to handle the reports of the speakers independently and to see that they are circulated thoroughly among the newspapers and sometimes to the magazines. Furnishing Speakers to the Public. The best The Publicity Man III speakers in the chapter should be organized in a speakers' bureau to furnish able men on different occasions to talk before various civic organiza- tions, in the public schools, at boy scout meetings, and in other places where their services are needed and asked for. Let the civic organizations know that the services of these men are available and they will have plenty of opportunities to speak. The publicity committee should be sure that these men have carefully prepared addresses that will be a credit to the profession. They should have ab- stracts prepared of these talks for the use of the press, and should see that they reach the press in due time. Handling Announcements. An effective and a very inexpensive method of making announce- ments is through schools, auctions, public events, and societies, especially in small towns. When an event of special interest to the town is to take place a typewritten notice should be sent to those people who preside at the different meetings with the request that they read this notice at the next meeting. Committee Memberships in Local Organiza- tions. Men who are qualified along special lines should be urged to join the various civic organiza- tions and to become members of committees. In this way the engineering profession gets a repre- sentation on different civic boards and much con- structive influence can be exerted. Many such op- portunities are presented and they should all be taken advantage of. bo V) (J c c C O 4> N bo G V V B CO (O C O c c Wi o o e THE OORLD FRIENDSHIP BURSAU Iteea 1010, 410 S. Mlchlgnn Avenut, Chleaco. Ill- PboM - Vabash S34T OrvtUnft: |lov*iib«r 19. 1921. Th« Vorld Prl»nd«hip Bureau invltaa your co-operation in announcing the inaaraaaent U«et to b« h«ld at th« Coliaeun, November W, 29 and M. in putting up pontara that vill ba sent you. circulating the subscription blanks for reserved ••at tickets, azK) encouraging the group partioipation of your organizations. If the quantity of subscriptions from vour group for reserved sett tickets %o De delivered to one address totals not less than tweoty-five dollars, a discount of t»«nty percent eao be made from the re^ilar rates. Please aend In reserved seat subsoriptions at as early a date as possible Tours in the work for International Good-will and reduction of amaoents. RORLO PRIE3IDSHIP BUREhU . CEHERAL CaMITTEE FOR OISARUAUENT llEET S. J. Duncan-Clark. Chairaaa. tverett B. Lothrop, Treasurer. per Mary L. Read, Director* Sra&CUPTIOHS FOR DISARUAMEHT MEET. THE COIISCUU, MOVEMBER 28, 29. 30. 1921. THE WORJ.D FRIENDSHIP BUREAU Rooa 1010, 410 S. Michigan Avenue. Chicafo, 111. Phone nabash 5347 risas^ •end reserve tickets as checked below: »or iDv. 26, Will Irwin. "The Hext War" - ______ sests • 25/ sests • 50/ sests • 31.00 Totals e Por P4V. 29, Prank C. Bray, "The Washington Conferenoe" - . sests • 25/ sests 9 50/ seats • 61 00 For lov. 30. Syaposita and Convo8ation op International Oood-will - .^____ seats 25/ seats 9 50/ scata • 11.00 Total aaouDt encloaed • ^_ IAMB. AO0RESS_ Phone^ Date (ZfMats ore ds^ir^d with as orfanisation (roup) Top — ^Letter of announcement calling for attendance at a mass meeting, assisting in giving publicity to the meeting. Bottom — Accompanying blank form for reservations. Distinguished speakers, a band concert, and com- munity singing are used as a means of increasing at- tendance. m Direct by mail announcement. 114 Publicity Methods for Engineers Personal Work of Organizers. The most direct method of accomplishing immediate and lasting re- sults is through a paid organizer. The details of such work are too voluminous to be discussed here, but in the main they are simply the rules of sales- manship. Mass Meetings. A mass meeting, to be effective, must be held at a time when the public is ready for action. There must be existing an immense amount of public interest about the object for which the mass meeting is called. The ordinary procedure at a mass meeting is to select a chair- man, have an open discussion and also appoint a committee on resolutions, and have the resolutions reported to the meeting. Mass meetings are al- ways a subject of comment for the newspapers and are most effective methods of arousing public notice on any subject of public interest. Receptions to Special Groups. When an engi- neer of note visits town some effort should be made to provide a fitting reception for him. This usually consists of the appointing of a committee, providing hotel accommodations and entertain- ment while the visitor is in the city, and any spe- cial meetings which may be desirable. It should be remembered that most prominent visitors are over-entertained rather than under-entertained. Be sure that breathing spells are allowed your vis- itor and he will leave with a much higher opinion of you. Consider his convenience first. For being entertained is a strenuous business, in many cases, for the one who is entertained. Always ask the The Publicity Man "5 visitor whom he would like to visit before the intro- duction. This is only courtesy. When an impor- tant organization holds a meeting in the city it is frequently possible to give them a reception. In GENERAL OFFICE POSITIONS^ POSITIQW MECHANICAL DEPARTMENT •SHOPS- ■LABORATORIES- 8 Uj UJ z o z O «/> UJ < O «•) .w. O RGANIZATION MOORE SHIPBUILDING CO. BETHLEHEM SHIPBUILDING CO. P.H.REARPOK CO. UNION CONSTPUCTION CO STATE OFCALIF0RMIA--EN&R.DtPT. SOUTHERN PACIFIC COMPANY- MONTHLY CHAS.C.MOCRESCO. BETHLEHEM SHIPBUILDINO CO. MOORE SHIPBUILDING CO UNION CONSTRUCTION CO. OOW PUMPS DIESEL ENGINE CO, BYRON JACKSON PUMP WORKS STATE OF CALIF0RNIA"ENGR.DEPT. CHAS C MOORE SCO. SOUTHERN PACIFIC COMPANY- BETHLEHEM SHIPBUILDING CO. MOORE SHIPBUILDING CO. OOW PUMPS DIESEL ENGINE CO. B Y RO N JACKSON PUMP WORKS UNION CONSTRUCTION CO, SOUTHERN PACIFIC COMPANY STATE HARBOR COMM.'-CALIFORNIA CALIfORNIA HIGHWAY COMM. SI«TE PURCHASING PCPT." CALIFORNIA SOUTHERN PACIFIC COMPANY- US. CIVIL SERVICE STATE BOABDOF HEALTH--CALIFORNIA DEPT.Of AGRICULTURE--CALIFORNIA SOUTHERN PACIFIC COMPANY STATE PURCHASimG DEPT.--CALIFORNI A COMPENSATION C H A^R T SALARIES F0R°C0M PARABLE POSITIONS AS PAID BY QUTSIDfc INDUSTRIES AND • SOUTHERN PACIFIC COMRANY • An excellent form of comparative chart. this way very often friendships are formed that are of great value in future business connections. Technical Methods. The detailed methods used in SQ^e typical promotional problems are given in Chapter VI. It must be remembered, however, that ingenuity is the chief asset of the publicity man. Methods change continually. Methods good to-day are frequently worthless to-morrow. in 1922 Publicity Contest r\N SEPTEJMBER 1, the publicity contest for 1922 begins. The ^^ rules for this contest are given on this page. Each year publicity contests have produced better results and have suc- ceeded in arousing the interest of the chapter in advancing the interests of engineers. This year the rules have been simplified and there should be little diflfculty on th part of various chapter publicity committees in submitting publicity. Special attention is called to the rule that all publicity must be pasted in strings. Many of the difficulties that have arisen in previous contests will be obviated by strict adherence to this rule. Also, publicity must be certified, in order to be credited. Divisions Division One — Chapters in cities of 200,000 or over. Division Two — Chapters in cities of 50,000 to 200,000 population. Division Three — Chapters in cities of loss than 50,000 population. Division Four — State Chapters. Division Five — Student Chapters. Rules Paste clippings in string with name of paper and date of issue on reverse side of each clipping and place certification at bottom of each string. Send in publicity strings at the end of each month only. Publicity must contain the words "professional engineer" or the words "American Association of Engineers" and be printed as a direct result of the efforts of the chapter or club »ubmitting the publicity. Items printed in chapter bulletins will not be considered in the contest. Prizes At the close of the contest on March 31, 1922, the total number of column inches of publicity of each contestant will be measured and ihc winner determined on the basis of the amount of space obtained by those in each division. Division winners will then compete to determine which of them has the highest quality of publicity. Judges will be appointed by the National Executive Committee. A certificate for framing will be presented to each division winner. The grand prize will be a decorated banner, showing the name of the winner for the year. Permanent possession of the banner can be earned by winning three years in succession. The banner is now held by Missoula, Montana. How an association contest was conducted. The Publicity Man 117 Service Precedes Publicity. Once more, let the publicity man remember that publicity is based on public service. The better the public realizes what engineers can do for them, the more the public will do for engineers. There is no limit to what engineers have done, can do, or will do. The following story of what one engineer did in politics, with the help of other engineers, illus- trates how true public service brings the only really valuable publicity. A few years ago the better element of Philadelphia — which is in the majority in every city whenever it is unified — ousted a certain political organization and elected an old Quaker as its mayor. He went to Frederick M. Taylor, the great pioneer in scientific manage- ment, and asked him, "Can scientific management be applied to the affairs of municipalities, as you have applied it to manufacturing industries?" "In some ways, better; in some ways, not so well," was the reply. The Mayor said, "I want you to take the job, then, as Director of Public Works of Philadelphia." Mr. Taylor replied : "I- can't do it. The principal reason is that the doctors have given me just two years to live, but I know a man who will be de- lighted to have the opportunity to show what en- gineers can do in that line." One of the first things he did was to call in sev- eral prominent engineers, and they ripped into a new wall, for which the people of Philadelphia were to pay two million dollars. They found rail- road ties, ashes, and everything else, where there :i ('!; [Mfim\DcmmM£RicmiMkimHsrEMsiNEm 5T/iTEMENT0F PUSLIOTY. w ^hc/m. ^r/t O^ \^ta^tf Wm /falAtikaJ i^ lifter InfuUm T. AJJrm f^j. Mr ft MJJna £^*,Meri 4 e^jii,ftr\hmjl^4 4- •cdft £/if/ titer ^\ ^ M f 4^ttf4ml-m K,^/. m»m /7rmftT TJitt Zt tJoI /yf^Ji /^ .J /Iterate f:,, Ts^^e «:2i^^^-^ The Publicity Man 119 should have been solid concrete. They took the case through the courts. The courts condemned the entire work. The taxpayers of Philadelphia were paid the two million dollars, and they have had a pretty friendly feeling towards engineers since, and have had a good object lesson of what engineers can do. No better example of publicity could be given than that which resulted from this case, and the investigation resulted in the purely political em- ployees being dropped, while the men who did the work in that department, the engineers, got the compensation they deserved. The Fundamental Object — ^To Improve the En- vironment in Which People Live. To tell an honest story the public relations man must know many of the most intimate business details, and while he may not tell the public all of the details, he must have this background for his work. Effective publicity has an intangible quality which is often lacking in advertising, and which carries conviction. Its spirit is conveyed by the use of words just as an atmosphere is created by the playing of a master musician, or by a great writer. The purpose back of the writer, the lec- turer, the service man, the advertisement, the mo- tion picture, or the booklet is expressed in the medium ; so what is attempted to be said, and what is actually said, may create entirely different im- pressions. It should be remembered that only part of the people know what the other part is doing, and the 1 1 if !' fl Ittt 1 20 Publicity Methods for Engineers story is interesting to one which is commonplace to the other. Any organization must consider its own affairs as also the affairs of other people. It is the job of the public relations man to educate people as to what is going on in the field over which he has supervision. He is an ambassador Li&RARY & 5us»C3sReaiAftCH Public Information OlRCCTOH MAfiAZlNC ADVERTIfttKtQ AOVCRTtatsId AQtr4CY OirecTftrMAtt. AOVCRTISiriS Copy ideas Copy PRoouc-noN Art wowc SoieouLes PntNTMQ OFFICE FORM UTTtW FOLOeR* Booklets PRCMlUMa CATALOOa PRINT1N6 Pu5Lcmr dTeNOGRAPHC MmeOAHAPHMG r-^TlGRAPMlMS MAlUNaLlSTS CONTRACTS PHOTOGRAPHS News5T0Rtes toiTiNGReram HOUMORSAM PHOTOGKAPHr MOTION hcnjtcs eXHl6lTa AND CONVENTIONS bOOKS Functional organization of a typical public information department. Note. — This plan for a public information department is devel- oped for a complete organization acting independently and cover- ing the entire field of sales and institutional advertising, and magazine and newspaper publicity. No provision is made for service work or bookkeeping, and but small provision is made for co-operative work in educational institutions. The Publicity Man 121 from his organization to the public at large, and the mediums and methods that he uses are those that will best tell the why and wherefore, and will be educational in value. The object is not so much to sell goods or to inculcate ideas as it is to im- prove the environment in which people live; and unless public relations work is based on this broad conception, it will be largely futile. i; ill w m I'} 4 12 19 Ute^ ^^^^EnqnosS < CLCVATIOn ( '%mwinmtiA'i&'^ •WIT" bwiMMnit SecTiOH PLAM OrTMRbKy IHHHBB An unusual meeting announcement. » t WiiiM 111 I II n i BBJnB mnif li 1 h 1 nft 1 WiiiHittttaai CHAPTER VI TYPICAL PUBLICITY PROBLEMS Engineers* Week in Missoula Presenting Engineering Activities to a Community With a slogan as a keynote, the Missoula Chap- ter of the American Association of Engineers staged an "Engineers* Week/' March 13 to 20, 192 1. The object was to bring before the general public the importance of engineering work and engineering principles in the daily life of the com- munity. The measure of success achieved was summed up by the Mayor of Missoula, Montana, and the manager of the Missoula Chamber of Com- merce at the Engineers' luncheon when they both stated that the organization had shown the com- munity that they were interested in and equipped to handle efficiently local problems of an engineer- ing nature. Here is the story of the demonstration as told by W. J. Scofield, in Professional Engineer , May, 192 1. First, a formal application for membership in the Missoula Chamber of Commerce was made and granted in the name of the chapter secretary, who appointed some member to serve on each Chamber of Commerce committee dealing with problems of an engineering nature. This first important step in community co-opera- 123 124 Publicity Methods for Engineers tion immediately emphasized the need of inform- ing the general public of the importance of engineering in the daily life of the community. The president appointed a committee of five to arrange for "Engineers* Week." This committee drafted into service the entire membership. The committee offered a $5 prize to the school boy or girl submitting the best slogan to be used during the week. A boy of 14 years won the prize. fficient ngineering nsures fFective conomy Prize-winning slogan in Missoula contest. Much interest was created among the school chil- dren of the community, and this interest reached its height on Saturday evening of the week, when over 200 students attended an interesting motion picture show, prefaced by short engineering talks, given in the high school auditorium. The committee was swamped with ideas and suggestions for the Week, many of which had to be discarded or abandoned on account of the lack of time or money necessary to make adequate preparation. The Missoula mercantile establish- ments very liberally donated their window space for display purposes and fifteen windows were used as follows: Typical Publicity Problems 125 1. Road and bridge display. 2. Engineers' shoes and clothing. 3. Electrically operated pumping system. 4. Hydraulic display. 5. Map and mapping. 6. Chemical engineering. 7. Grade crossing separation. 8. Engineering tests. 9. Engineering in China. 10. Engineers' hats. 11. Engineers' rations. 12. Engineering instruments. 13. International Correspondence School. 14. Engineering equipment. 15. Electrical motors. The grade crossing display attracted the most attention. Only a few days previous a crossing accident had occurred a few miles east of the city. The remains of the automobile as drawn into the city on a truck were shown in a photograph in the window with a list of the parts salvaged and an estimated cost of the elimination of the crossing. Part of this display is illustrated on page 73. A placard, ''Patrick, the Patron Saint of Engi- neers," with a green bow thereon appeared in each window on March 17; and the newspapers printed a short story about the Guard of St. Patrick, an organization of several middle-western engineering schools based on the legend that St. Patrick was an engineer and is therefore the friend of engineers. A restaurant featured an Engineers' dinner on their menu cards for Monday of the Week. Moving pictures of engineering projects were featured at the various theatres of the city and served to in- ISi H\ 126 Publicity Methods for Engineers 1 1 fl r i ^r terest large audiences in the importance of en- gineering activities. On Wednesday evening the Chamber of Com- merce and Rotary Club v^ere guests of the engi- neers in the Chamber of Commerce club rooms, where both organizations were well represented. Addresses were made by George Weisel, president of the Chamber of Commerce, and John N. Edy, chief engineer of the State Highway Commission, which particularly brought out the fact that a spirit of co-operation is necessary between the engineer and the public before any important community program can be successfully carried out. Motion picture films were also shown of the Washington Water Power Companies hydro-electric develop- ment and of modern concrete road construction. The week was full of earnest endeavor; and, if we are to judge by the many compliments be- stowed upon us by Missoula business men, it closed a week of distinct engineering progress in this community. A final Engineers' luncheon was held on Saturday. Success was made possible only by the whole- hearted support of the members, the co-operation of Missoula business men and commercial organi- zations, and the generous assistance of the Mis- soula newspapers, which furnished an average of a column a day devoted to engineering articles of more or less local interest. These articles showed the wide diversification and application of engi- neering, besides giving proper space to the meet- ings and activities of the week. Without any re- Typical Publicity Problems 127 duction of his quaHty standard the chairman of the publicity committee and his assistants were able to obtain about 600 column inches of publicity dur- ing this week alone. As one editor said after the week, 'The public was not allowed to lose sight of the significance of engineering." Promoting a National Highway Following are some of the methods used in pro- moting the Custer Battlefield Highway through South Dakota, methods which are typical of this class of work. An association was formed and a committee to carry on the work organized. This committee ob- tained money from cities along the route of the highway and a paid secretary was employed. This secretary continued the work of obtaining money by pledges and in one year held seventy-two meet- ings, raising in pledges over $100,000 and collect- ing in cash about $2,000. As many as six employees were engaged on the promotional work of the or- ganization in the busy season. Road Reports. Postal card reports of road con- ditions were issued every Saturday from the main office, giving information obtained from advertis- ers, secretaries, directors, and the state highway department. The highway was divided into sec- tions for easy reference. The total edition was about 170 postal cards a week. Direct Advertising. Printed matter was dis- tributed as follows: 9,000 pieces at different au- tomobile shows, 44,000 pieces through the main H ^i,^ ,i,,| li 128 Publicity Methods for Engineers office, advertisers, commercial clubs, and cham- bers of commerce, and in other ways, making a total distribution of 86,000 pieces of matter. The postage bill for July, a busy month, not including pamphlets and matter sent by express, was $108.26. During the summer, an average of twenty-five let- ters were received and in two days sixty-seven in- quiries came in. Three assistants were employed to handle extra work. Automobile Demonstration. There were fifty- three automobiles in a caravan organized by the Boy Scouts which traveled over a route through South Dakota and Northern Wyoming to Yellow- stone Park. The caravan travelled on schedule and was well received throughout the route. Magazine Articles. Magazine articles about the highway appeared in the New York Times, New York Evening Post, Chicago Record-Herald, Chicago Examiner, Popular Mechanics, Review of Reviews, and other publications of national circulation. Registration Bureau. An information bureau was organized to determine just how many people were travelling over the highway; where they were going; what advertising they saw; why they took the route; how many miles they travelled on the route; their opinion of the towns along the route; the marketing; the camping grounds; and the treatment received. Bureaus were opened in towns along the high- way, ten of which were active. There were 3,700 cars registered, representing 10,077 people. It is estimated that 5,000 cars travelled the route be- tween May and August, 192 1. Typical Publicity Problems 129 Exhibitions. Exhibits were placed at the auto- mobile shows in five cities along the route and also at the American Highway Convention in Chi- cago, where 2,000 people registered at the booth and 6,000 pieces of literature were distributed. Publicity Stunts. White Eagle, the Indian poet, rode Red Bird, the little cow pony from Hardin, Montana, to Omaha. This stunt attracted the at- tention of thousands of people, and much comment in local papers resulted from his trip. Motion Pictures. A motion picture reel of the Indian's trip was made and a contract signed with the association whereby a New York syndicate showed the reel in the East. Four extra prints were made and started on a circuit from the main office. It is estimated that over 1,000,000 people saw this picture. Bond Issues. Bond issues were stimulated in counties of the states through which the highway passed by personal visits of the secretary to the different towns to stir up interest. Bill Boards and Signs. Eight large bill boards were erected calling attention to the features of the route. A typical sign was sixteen feet long, located on a straight piece of road along the rail- road, with the words, "Custer Battlefields High- way for the Two National Parks;" this sign could be seen by tourists both on the highway and on the railroad. These signs were found to be par- ticularly effective. Direction signs were erected at all points where they were needed and painted signs placed on tele- > i ■| M I30 Publicity Methods for Engineers graph poles and direction posts. These painted signs were coated with varnish for protection. In re-marking signs, in one trip of nine weeks sixty-two new posts were erected, seventy reset, and 5,000 painted signs on telegraph poles and posts were repainted and varnished. Material Benefits. It is estimated by the Auto- mobile Association of America that tourists spend $5 a person each day. The total sum spent by tourists over the highway was estimated at $470,000, allowing a week's time to cover the high- way. Reports from the information bureaus, ho- tels and garages show that there was an average of forty cars a day during the tourists' season. These tourists were what are known as "cash cus- tomers", and merchants and business men found their business very profitable. There is an added advantage, that many tourists buy lands, and homes, and make investment along the route. Promoting a Large Pageant In planning the Pageant of Progress — a two- weeks' business exposition, held in Chicago in the summer of 192 1 — the following methods were em- ployed : Various portions of the city were organized in districts, following geographic lines, and each one of these districts prepared its own community pageant and held entertainments preliminary to the main Pageant of Progress Exposition. The type of entertainment and the method of selection of Typical Publicity Problems 131 the queen of the district varied in the different lo- caHties. Bands, picnics, dances, and parades in- cluding floats, the American Legion, Boy Scouts, and High School Cadets were features of many of these community efforts. A leading newspaper held a contest for the se- lection of the queen of the pageant from all the districts. In addition each community selected its own queen, prizes being offered ranging in value from $100 to $500, including diamond rings, art watches, a ticket to Niagara Falls, cash, savings accounts, etc. The method of selection varied from the merchandise-coupon vote system to the photographic contest and personal inspection method, depending largely upon the residential or industrial nature of the district. The final selection of the queen was made at the opening of the main Pageant of Progress Exposi- tion. The city was divided into eleven districts, each headed by a district chairman under whose direction new organizations were formed where necessary, new life injected into the weak organi- zations, and several organizations in each section were joined for necessary work. The celebrations growing out of the work of these district chairmen included a field day in one district which entailed choral singing, baseball games, field stunts, and other features; in another district a water carnival was staged with motor boat races ; and in another a day on which local in- dustries were featured. A four-mile parade was a feature of another district. 132 Publicity Methods for Engineers During the exposition one day was allotted to each district or special group such as fraternal day, commercial group day, Hungarian day, etc. Historical and educational phases of the different industries were presented, including the presenta- tion of the history of progress by actual display of the early stage coach, the first engine, and the original , McCormick reaper. The first telephone in the country was shown as the beginning of the vast system now connecting all parts of the country. The woodworker demonstrated his skill in the manufacture of wood decorations. Paper, oriental rugs, shoes, cloth, ice cream, butter and cheese, and many other articles were shown in the process of manufacture. The process of oil-refining was wit- nessed in every stage, and moving pictures illus- trated the steps in the production of a newspaper. A unique feature of the exposition program was the race between carrier pigeons, an automobile, an airplane, and a motorcycle. Venetian nights with firework displays, singing in barges around the shore, and picturesque pa- geantry were features. Campaign for Rehabilitating a City Water System In the campaign for the rehabilitation of the water system of Parsons, Kansas, says R. E. McDonnell in Prof essional Engineer, February, 1922, plans, maps, estimates and summaries of the report were prepared on a large scale for use in win- dow displays. About seventy-five stereopticon Typical Publicity Problems 133 slides were made and used at mass meetings and before civic organizations. Municipal band concerts were held outdoors and following the concerts all features of the project were ex- plained — cost estimates, operating expenses, de- preciation allowance, bond sinking fund, revenues and rates, with net income, were shown through graphical diagrams. All engineering features were so clearly explained that a prominent attorney, commenting on the project, said: "The engineer- ing is shorn of its technical features and we are now all engineers and see the soundness of the whole project." The Parsons Sun expressed a willingness to pub- lish a series of water works articles, which were prepared by the engineers. These articles were run daily, many of them being illustrated by views showing both the present conditions of the water works system and the proposed improvements. Over fifty of these articles were prepared and used. They were written, not as a technical jour- nal would use them, but as newsy, interesting items. To test their power to interest readers, an interruption was intentionally made, which caused many telephone calls of inquiry and request for the articles to continue. Some knowledge of the fifty articles may be gained by quoting some of the titles : "Why the Women of Parsons Want Pure, Soft Water," "How Good Health Can Be Pur- chased," "What Happens When a Water Famine Occurs," "The Cost of a Typhoid Epidemic." A feature of the improvements was a modern water 134 Publicity Methods for Engineers purification system to displace a very inadequte and antiquated system. Comparative figures were given showing the saving in cost of operating a modern plant, thus showing the voters that they were daily losing money by operating an inefficient plant, besides giving the city an unsafe water to drink. Former bad fires were illustrated, with tables of annual fire losses, showing the fire loss per capita far above that of other cities. Insurance rates w€re shown to be exorbitant because of the present inadequate protection. Fire losses due en- tirely to poor pressure were shown to exceed the total bond issue asked. A portion of the improve- ments consisted of replacing a large amount of small steel and wrought iron pipe, also replacing a flow line of spiral riveted steel and vitrified pipe. The leakage figures were given, showing a loss of over half the water pumped. Exhibits of this worn- out pipe were placed at prominent street corners, with placards giving age, when removed, etc. The per capita cost of the Parsons proposed improve- ments was shown to be less than that of about twenty-five cities similarly situated. The generation of electricity for operating low service pumps over a ten-mile transmission line to the River Station and also low service pumps at the City Station, lighting the grounds and sta- tions was a part of the improvements strongly op- posed by a private company, wanting to sell elec- tricity to the city. This feature involved a fight for municipal ownership, with all its advantages, to be shown by the engineers. The salesmen with Typical Publicity Problems 135 something to sell in the way of machinery, equip- ment, pipe, oil engines, and steam engines were very active, making it necessary for the engineers to make an unbiased report on each, and thus fore- stalling opposition to the bonds. The publicity campaign through the papers and by personal presentation of the plans before civic organizations continued for four weeks, with an intensive speaking campaign for one week, when twenty-one meetings were addressed, in explaining the engineering, economic, and health features of the project. Noon meetings were addressed when factory, shop, and office employees were reached. Slides were distributed daily to all the picture shows, showing some special features of the im- provements. Local speakers were organized and ten-minute talks at all picture shows were made during the closing week. Church announcements were made, calling attention to the necessity of good citizens voting either for or against, but leav- ing them to form their own conclusions. The women voters, through the Parsons Fed- erated Women's Clubs, sponsored the final mass meeting, bringing before the women voters the importance of the water supply from the stand- point of health, hygiene, sanitation, beautiful lawns, clean streets, swimming pools, and school and street drinking fountains. Various business men co-operated and jointly carried full-page advertisements recalling former water famines, bad fires, and showing what the new improvements could offer in the way of se- curing new industries in Parsons. 136 Publicity Methods for Engineers Hom€ owners were clearly shown by figures that not a dollar of taxes would be added, but that the revenue would make the plant self-supporting. The engineers conducting the campaign had the support and active aid of the Mayor, but no aid nor co-operation from one of the Commissioners, and the active opposition of the other Commissioner, until two days previous to the election, when his conversion occurred and the three united in a printed statement favoring the bonds. Other early opposition gradually melted away as the project be- came understood and those who had opposed came out in print favoring the bond issue. In their ar- ticles and talks the engineers refrained from di- rectly urging the voters to support the bonds, but took the position of a disinterested consulting phy- sician to a sick utility, and presented their prescrip- tion for the patient in the form of plans, estimates and report, and all features of these were clearly explained, leaving the voters to form their own conclusions how they wanted to vote. Promoting a County Bond Issue How a county highway engineer, W. C. Can- ning, convinced his constituents of the necessity for a $150,000 bond issue for good roads is told by R. C. Yeoman in Professional Engineer, for Feb- ruary, 1 92 1. After taking office as county engineer he began a study of a road system for the county with a swing about the county seeking information by Typical Publicity Problems 137 direct observation and consultation with the most interested taxpayers. His sincerity and thorough- ness soon won for him the confidence and esteem of all of those with whom he came in contact, par- ticularly the staff of the local newspaper. He soon learned the prevailing sentiment and made his plans to meet conditions as he found them. The primary purpose of his survey and investi- gation was to enable him to design a system of road construction and repair that not only would carry traffic but in addition would give as much comfort and convenience as the community could afford. He made a complete study of the sources of ma- terial, the geographical location of the roads, the alignment and drainage, the traffic needs and the economic and financial relation of the community to these roads. He concluded that by publicity he would be able to accomplish his job of convincing the public of the necessity of adopting a sound program. While he was perfecting his plans he wrote items on such economic subjects as the decrease in the value of the dollar, particularly with regard to construction, which were published in the local paper to prepare the public mind for future judgment. No inkling of his plans was given out until he had complete information on every detail. Then, in a full page newspaper report he presented a complete map and a discussion of his proposal which included not only statistics of existing conditions and an out- line of needed improvements, but accurate esti- mates of the cost of his plan for remedying the road I ! Poster for a Bond Issue I O QUIRE UTLEY of Smith Mills asks: If we are using all the present levy in taking care of our present roads, how can we take care of the new ones that we build at the end of the five years? A STITCH in time saves nine. For the past eight or ^ ten years, in fact practically ever since our present rock roads have been built, no systematic effort has been made to maintain them. No ditching has been done, no bridges or culverts repaired, and the roads have at no time been resurfaced. The same thing holds good in re- gard to the dirt roads. WOODEN bridges have been built and rotted down in two or three years, washouts have been per- mitted to grow larger from year to year, and mud holes have existed from one season's end to the other. Had some of the money which remained in the county treas- ury at the beginning of the term of the present ad- ministration been expended upon resurfacing and ditch- ing the rock roads, building permanent bridges and culverts, and in proper maintenance methods the present large expenditure of the people's funds in resurfacing roads and rebuilding bridges would not now be neces- sary. MONEY saved by penny-wise and pound-foolish pol- icies in the past is now costing the people of Henderson County the same sums twice over in repair and reconstruction work that would have been unneces- sary if spent in time. THE present policy is to resurface the present rock roads entirely within a period of three years, and building anew in a permanent manner the bridges and culverts throughout the county. If this policy is ad- hered to, within three years the cost of maintaining the present rock roads and the dirt roads throughout the county will be materially decreased, and ample funds will be available to keep all of our roads in a decent condition. For example, the Corydon Road is estimated to cost $625 a mile per annum for the next three years to put it in a satisfactory condition — after that time the cost of maintaining this road will be less than one- half of this sum. 'T^HERE is where the money will come from to •*• maintain our new roads. i ^1 I 140 Publicity Methods for Engineers conditions. At this point he enlisted the further help of the county judge and the editor of the local newspaper, who both gave him their ablest sup- port. He followed up his announcement with fur- ther newspaper publicity and poster advertising until his plan was so thoroughly "sold" that the whole was accepted at the polls without the change of a word or a figure. The plan covered a five-year program of new road construction and maintenance, embodying a total expenditure of over $150,000. The care with which his campaign was planned is indicated by the change of nomenclature from a road tax to a road levy to gain the psychological advantage of eliminating the word "tax." Another feature worthy of mention was "one minute interviews" from interested taxpayers. Hun- dreds were asked, "What do you think of the road levy?" The newspaper was glad to have such com- ment because of its human interest element and the answers were published, to the further benefit of the campaign. This performance may seem small or large, depending upon the experience and loca- tion of the reader. Its execution, however, is by no means unimportant. After the general proposal was published, cer- tain questions came up which were answered in a very complete and decisive manner. A sample of the handbills and posters is shown. The issue was put up squarely to the voters that it was their adoption of the road levy that would raise the funds to provide a system of adequate highways in the county with their attendant ad- vantages. The people voted yes. ^^^_^i^^^^^H ^^^_^_^hw.^^i^ - — -- • ■ Chapter Engineering Publicity Typical Examples Selected from the Cleveland Engineering Society t^ By C. E. Drayer (D. p. elevens, Nom de Plume^ Secretary, American Association of Engineers, formerly Secretary of Cleveland Engineering Society 1*1 ■ (iPtiTssiifnT aTfEVPlMIS SMOKE IS Mll.UOS'i ^' SiHLIUlSMICl » m* ••M Ml b m:iwm' ■«•'-.■^Ai«• "•' • (ifiiiiiKtai: -.-— _-rrrf*"■■ llMSEIEHmK UKRilFltlS IL £S rwestah XNSIVDYINt SMOtE EVIl OMUIESMOtt vtUBBOS SNcnoua ■nTOBuy \ ( o. llcoiiM 10 BRIMS' Me ,j„^^^,. «M •«« •*-■•••««, Imp! »<>«otH>*Hr i|r*^ »•••* CIVIC ACTIVITIES Big Stick Shown in Building Code. Swat Building Code. Cleveland had been struRslinK with the revision of the building code. The actual work of revision was done by a joint committee composed of the Chairman of the Build- ing Code Committees of the Cleveland Engineering Society, the Builders Kxchangc. and the Cleveland Chapter of the American Institute of Architects. The code has been care- fully studied by the committee and some 460 sections have been revised and 260 new sections added, the City Council turning into law what the committee approved. It was an Herculean task to which these men gave unselfishly of their time without remuneration of any kind. Experts Sought to Aid in Testing City Employees. Plan Exam for City Engineering Force. The Civil Service Commission asked the society to assist it by taking charge of the preparation and marking of papers for engi- neering positions. Results to both the society and the Com- mission have been very gratifying. The Commission secured the services of experts at no cost to the city, whereas during the previous year it had paid some $900 for examination of candidates for engineering positions, yet complaints had been made that proper relative weights had not been given to experience and theoretical training. The Secretary of the Commission told us that candidates were satisfied after the engineering society took charge. In this case our Publicity Committee tipped off the reporters and they dug uo their own stories from the Commission. Praise Tech Work, But Point Out Faults. Vocational Guide Urged for Pupils. This was our first publicity work, in August of 1912, and is an abstract of the report of the Committee on Technical Education of the Society after it had studied Cleveland's technical schools. Civic Clubs Unite to Pick Boys' Jobs. Reports a joint meeting of the Engineering Society, Y. M. C. A., and Cham- ber of Commerce to discuss vocational guidance. Want Committee for Crossing Plan. The Bridge and Grade Crossing Committees of the society found little had been done in planning the work of grade elimination in the city in a systematic manner and recommended that future work be anticipated in some general comprehensive scheme. Yale Man to Talk Smoke and other clippings are de- voted principally to arousing public sentiment against unnec- essary smoke and to induce as many as possible to attend a popular lecture on "How to Burn Soft Coal Economically and Without Smoke," delivered by Dr. Breckenridge at a joint meeting betvyeen the Chamber of Commerce and the Engi- neering Society. The two clippings on the right are the reports of the meeting, which was attended by 600 engineers, manufacturers and citizens. The editorial in the lower left corner was suggested to one of the papers after the editor's attention had been called to the annual report of the smoke inspector, a member of our society. The report was abstracted and recast in newspaper style in a three-quarter column article. i New GMMMUr Albatross Atreplant Is Last Word in Safety and Spred H1|giitl» rvrlan6 I GETTING STARTED RIGHT w THIS shows the story of two annual dinners and our first feature article. The pictures ("art," as newspaper men call it) at the center arc of Esselstyn. president of the Detroit Kngineering Society; Bell, president of the Engi- neer's Society of Buffalo; Stucki, president of the Engi- neer's Society of Western Pennsylvania, and the outgoing and incoming presidents of the Cleveland Engineering Society. Engineers Vote to Aid Scholars and Engineers May Raise Fund to Aid Students were in the morning papers the following day. There were two reasons why space was small in the morning papers. One was the late hour at which the banqueters adjourned, allowing short time to get copy in before the last edition of the papers went to press. The other reason was that Mr. Bryan had inconsiderately — to the society, I mean- -resigned as Secretary of State on the day of the dinner, taking all of the first page and some of the succeeding ones, besides exciting the reporters. The pic- tures of the three men in the lower left center were in the advance notice of our annual dinners. New Gammeter Albatross Aeroplane is Last Word in Speed and Safety was our first feature article and appeared in a Sundaj'^ magazine section. In the lower left-hand corner is the advance notice of the meeting, consisting of a picture of the speaker and some lOO words telling about him and what he was to talk about. When we went to the Sunday edi- tor and asked him if he'd like a feature article on flying ma- chines he said, "Yes, only you engineers are too technical." We told him we were interested mainly in knowing whether he was receptive to the idea and that he didn't need to print the article if it didn't suit him. "That's a go," he said. The chairman of the Publicity Committee has been seeking the right sort of an assistant for a long time. When he found a young man ready to attempt the preparation of this article under his direction, he felt about the young man as the editor did toward the article — he might come through, but past evidence was to the contrary. The article was blocked out. The writer came back with a sophomoric composition, a good undergraduate essay. We went over it in detail and he rewrote it, improving it considerably and approaching news- paper style. Again it was given back to him to rewrite. He did it all over the third time and never flinched. The editor was highly pleased. After that our Sunday papers were eager for our feature copy and one article was paid for. Pay had been offered previously, but then we told the editor the mate- rial was not for sale. The effect this statement had upon him was worth the sacrifice in money. WHY NO BOAT CA N\ MnSTAND A TOQPfDO A Only Protccnoo AfainM Such Duwnn h B«f«ll Tiun.« >nd Liuiiaau b Prcvcatio* of CoHmim or Attick. Enfiaccr Showi. \mjnk ^i.»aij'_i , The Whyf of of That Extra Hour of Darkness in the Morning tiurtri Jrrnm*» ntn Pimtrtm FEATURING SIMPLE SUBJECTS Why No Boat Can Withstand a Torpedo. This article is devoted to an explanation of the principles of buoyancy governing the design of ships. By picturing the difficulties an urchin meets in trying to keep a floating tomato can upright until he discerns that he must put some stones in the can, very technical terms like center of gravity, center of buoyancy and metacenter can be introduced with- out frightening the popular reader. Even an engineer came to us and told us that he enjoyed the article and learned several things from reading it. Touching upon the point of timeliness of news, this article was cast for the presses when the Eastland capsized. One of the editors accused us of being accessories before the fact. In defense we would say had the Eastland turned over a week earlier, the caption would doubtless have been different. In this article, as in the gun pointing one, we furnished the text and diagram ; the paper, the "filling in." It was syndicated by the paper that published it, but no division of receipts was made with the Publicity Committee. We have since done a little syndicating of our own but not for money. The Whyfor of That Extra Hour of Darkness in the Morning. For several years a few misguided reformers "in Cleveland crusaded to have the city adopt Eastern instead of Central Standard time. The argument is based on the statement that by Eastern time we would go to work an hour earlier and have an hour more for outdoor recreation in the afternoon. The writer took this method of setting before the public the relation of daylight to darkness throughout the year and endeavored to show that one time is as good as another for the measure of the 24 hours, but that the vital thing is to arrange working hours so as to use daylight most economically. The article was prompted by the feeling that it was a duty to set before the people information which he, as a technical man, possessed in order that judgment might be based on fact. xSffic Discoveries and Remarkable fad HOW SCIENCE HARNESSES SOUND AND MAKES SPEAKER HEARD IN HALL ,"s--Tr • *r« I* •■ Ik* «■ ^^vrurj^^' How Your Street U. S. Next in Line ^n Should Be Paved Health insurance 'Don't Make Bookworms ^^1 of Children in School" ^nr^ ff I'm -mmm^ m ••<»<■ 0.11* cwwt ^. Jj]^^ ?^w*T!?*!ru** '**'.'**■'■♦* *y - aV Cji^f^TT P ^h HOW CLEVELAND WAS PUT ON MAP OF NICKEL PLATE BY PROPHETIC ENGINEER II It Hadn't htm for J. A. Latsha RoilroaJ WaulJ Not Hart Came Thi* Way and iht: Van Swemtifen* CiiuU Not Hint bought it lor Thtir J >— Sw. .**» - 'v « ■«■ "1*^ • ::«= r-JVi Wonder-s Being Worketl Right Here in j Cleveland on Bi^^ H igh Level Brid ge { • «MM« l^r «■» ■ «tt«l» MtaM (MMV *W 4«MMN. LOCAL HISTORY INTEREST How Cleveland Was Put on Map. Valuation work on the Nickel Plate Railroad in 19 13 brought to light many events of human interest occurring over a generation ago. The purchase of this railroad by Cleveland men about the time this history came to light furnishes a news peg for the story. The article contains quotations of the "now it can be told" kind, settling authentically many points such as why the road passed through a rival city. Wonders Being Worked Right Here in Cleveland. When the 591 -foot arch was being built, hundreds of citizens stood on the old viaduct adjacent and watched the workmen spin the steel web. Occasionally a question would be asked by some of these citizens. "How do they know the two sides will come together?" The opportunity for a good engineer- ing story to appear just about the time the two parts joined is obvious. Iml ENGINEERING AS A LIFE WORK i~of world] No. S—hon and Steel Making— By S. T. Wellman , WORK [_••■'—• ! THE \ ENGINEERING AS A LIFE WORK [ world] -^— M». 4'Ekctrical'-By W. H. Ahbott* OF WORK mA. WW. ijiw ••■Mf »•• > ■<■■■■ M The Work of the Engineer— What a^Man Must be and Do if He Succeeds •rf tt>«c B\ ihc I nit M«>rt»«i4» .•tm-^m. '"rrg le-f^ bT *•* »~« " ..4 -• »* ' ,. VW J-Jfeif r' ■- -^^^ '3 .^ LOCAL HAPPENINGS Local Men Will be Prominent in A. R. E. A. Meeting and most of the other clippings in the upper left quarter of the illustration appeared in the section of our papers devoted to railroads. The longest article is signed by the railroad editor, and the text is verbatim as we prepared it. Railroad Engineers Conclude Convention was a telegraphic report sent from Chicago, press rates collect, to the Cleveland papers after one of the railroad editors had suggested that we report the convention in this manner. May Be Chief Engineer of Alaska Railroads. When Hunter McDonald, then president of the A. S. C. E., was being mentioned as possible head of the construction forces for the Government's Alaskan railroad, an excellent "news peg" was at hand on which to hang quite a story about the A. R. E. A. and A. S. C. E. Favors Unit Plan of Concrete Work. Here again are shown advance notices appearing on Monday preceding the meeting and a write-up of the lecture appearing on the Sun- day following. The section of the Sunday paper in which this story appeared went to press on Friday night. In this instance copy was handled by the real estate editor who was also movie editor, ahhough the duties of either job would keep one man comfortably busy. Copy presenting recent development in building construction eased the labors of the real estate editor and was given a hearty welcome by him. Weather Prophet's Secrets Disclosed. Weather Mixer Joins Engineers. Shortly after the new weather fore- caster took up his work in Cleveland, he became a member of the Engineering Society. It was quite proper that both the man and his lecture on the "U. S. Weather Bureau and Its Work" should be given some publicity, introducing him to the community. Cleveland is in a district subject to so many and sudden changes of weather that the lot of the weather man is a precarious one and at best many of our worthy citizens would greet him with a hatchet. The two clippings to the upper left in this group are the advance notices. When we came to write the one which is straight reading matter, we got down our cyclopedia and discovered some interesting things, one of which was that a Clevclander while in Congress had a hand in the forma- tion of the Weather Bureau. This, and several other inter- esting points, were ancient history, unless there could be found a "news peg" to hang them on, that is, to justify them. The new weather man and his lecture was the peg. Burrowinsl Under the Lake SECTION OF yVA TCR TUNNEL ta^aBftiSOr ** H^*- ■ft*' toil ft i^ km taU mmt* tm br imC. wmm h k4*>ii t HM TW noffl ■*■ _a^h.aaH_rfa. - ■ - *• *•* •« »*M t*fc fc— H — •( »■ •>«*• •» «■■■■■ *" W^> kM koM alMad w ivt )wl SHl vto* Kki " « T*** " f " ■«■' ^ ■*— * -^ ^g*-* «— r«— » -» «wE ik» * t»^— ' tkt ««M. ^^ "w^ rl^r^ «>™^ V* i " DEPARTMENT FEATURE ARTICLES How Science Harnesses Sound. So many great audi- toriums have been acoustic failures that it is popularly sup- posed audibility is beyond the ken of science. When Dr. Dayton C. Miller, a recognized authority on sound, after Cleveland had voted $2,500,000 for a municipal auditorium, told us that the behavior of sound could be knowm accurately in any building as soon as the plans were drawm and before a building stone was laid, it became our public duty to voice the demand that an acoustic expert be consulted in the design of this great auditorium. How Your Street Should Be Paved. This article had as its primary purpose to tell the voting public the advantage to the city from the passage of a three million dollar bond issue to be voted on at a forthcoming election. It carried. Burrowing Under the Lake. There is a world of romance, adventure, and danger in digging a 7- foot brick tunnel extending 7,500 feet under the lake through clay con- taining gas pockets in order to bring potable water to a thirsty city. No soldier of fortune on the frontier of civili- zation must be more alert than the driver of the two-foot gauge locomotive propelled by 1,200 pounds air pressure in its massively-plated tank. Shirking responsibility would insure his attendance at his own funeral. The appeal of such a story is universal. How GUMED.S PrCKOUT liffilD TABGET.S TliOITGH I'AD /MSY Cleveland Enjrmefr Explains Ho« 0| ernt<;rs«f (iiant Wea' ons Must Fiiur ('•aivruily in S nJinijr Sh:>i]< t' R ;:tit w Vwwd Katw ki4(Mi ^Ww -r? Mw* . r.«w» Imm^t9 so »w--' 1^3" .. i.ji- FEATURING A TECHNICAL SUBJECT A NY plan for publicity by engineers must be based on a 'L\ systematic scheme to educate the public, and from the standpoint of the engineer, the public includes the men who make the newspapers. SiwiNG aDaildoad fbonBueial Engineers Soke Difficult Problem When They Hall Earth Slide by Blowmg Up Stratum Whicfi Insists on Slipping SOLVING UNUSUAL PROBLEMS THE ability to meet new conditions with new methods is an ordinary attribute of the engineer. This article describes how a railroad engineer stopped an earth slide by blowing up the stone under sliding earth. ( / Sftfii I ■i w The Pro«s I wo GERMA. \RE REPORT i V«.< S»x U GENERAL NEWS ARTICLES Cleveland Engineers for Peace. The Good Will num- ber of the Journal of the Society is an argument for univer- sal peace, but makes no reference to the great cataclysm in Europe. It is based on the idea that modern war is a mathematically scientific game, played with deadly machines evolved by the engineer. With the same scientific princi- ples in mind, if the efforts spent in war were turned to the work of peace- in peaceful rivalry instead of destruction— a tremendous advance in human welfare would be the result. The Publicity Committee sent copies of the Good Will Journal over the country, wrote reviews of it for periodi- cals and distributed several hundred copies to citizens of Cleveland, and placed them in downtown offices of physicians and dentists, libraries and the like, where they would be read by many people. The review was published verbatim as the committee prepared it. Engineers are the Men Who Make Dreams Real. This article was suggested by the publicity committee to one of the sub-editors who was charged with writing an inter- esting story for each Sunday. Naturally, the most difficult part of his task was to find a subject and material. We arranged for an interview with an engineer who could talk in an interesting manner to a reporter. The definition of • engineer" the newspaper evolved is rather apt. "An engineer IS a man who somehow, some way, tames the forces of na- ture, helped by science, and makes them do man's bidding." Electrified Railroads Bound to Come in Time. At a time when the electrification of railroads entering Cleveland was being agitated, the engineering society invited N. M. Storer, of the Westinghouse Electric & Manufacturing Com- pany, to lecture on the subject. The meeting was held at Case School and was attended by several of the city officials. The clippings are the advance notice and abstract of the lecture appearing on the Sunday following. Engineers See Wonders of the Press Plant. On Tues- day evening, our regular meeting night, we had three news- paper men tell us about the making of a newspaper. One spoke from the standpoint of the editor, a second about the business and advertising end, and a third, a member of our society, gave the principal address which was devoted to the power presses and other machinery of a newspaper plant. On the following Saturday afternoon we visited the three plants in the city, each within a few minutes' walk of the others. The Press took our pictures just after we had started through the building and in forty-two minutes had the paper printed ready to hand to us as we left. U. S. Engineer Speaks Friday. Of the two talks men- tioned m this notice, the eflForts of the Publicity Commit- . tee were directed to making the one at Epworth Memorial Church on Sunday night a success. We had notices posted on the bulletin boards of various civic organizations and had announcements made where practicable. We were gratified to see an attendance of several hundred on an especially in- clement Sunday night. Engineers to See Pittsburgh Plants. A very pleasant and profitable custom of visiting back and forth has grown up between the engineering societies of Pittsburgh, BuflFalo, Detroit, and Cleveland. I am inclined to place greater value on the social and good fellowship part of these programs than on the professional benefit gained from visiting plants m other cities, large as that may be. Trips by boat are effective in getting members acquainted with each other, out of which grows a common interest. 5 Will Show Lightning's Fury was part of an advance notice of a popular lecture in East Technical High School by E. F. Creighton, consulting engineer of the General Electric Company. When we gave a duplicate of this pic- ture to one of the papers, the city editor said it wouldn't justify reproduction. He said it was too black. When we showed the picture to the competing paper, we mentioned diplomatically that the editor of the other paper was afraid there wasn't enough contrast. The editor being addressed said, "Let us try it." The graphic quality of the notice without the picture needs no comment. Yale Summons Local Engineer is a notice that one of our distinguished members was to give his lecture on "En- gineering of Men" at Yale. Below that is an item informing the public that former Senator Burton has given his library of river and harbor literature to the local society. Next is an item telling of an event in our chess club when seventeen of its members were pitted at one time against a well known champion. Cable Long Used Bears 300 Tons is an account sent to us by one of our advertisers in the Journal. It is a legit- imate news item and good publicity for our advertisers and properly falls in the scope of our Publicity Commitee's work. Bridge Foundations a Mighty Problem properly may be classified as service to the community. The building of the foundations of a great high-level bridge, the main artery between two parts of the city, gave rise to a lively con- troversy as to their safety. The public had a right to know the truth. The county bridge engineer was asked to read a paper before the society describing the foundations ; his paper was abstracted with technicalities omitted or so worded as to be understood by the reader of average education, and pubHshed in one of the papers on the Sunday following the meeting. Producer Gas to Eliminate Smoke and Save Fuel. Here are shown an advance notice of the meeting and an ab- stract of Dr. Fernald's paper as it appeared on the Sunday following the meeting. Dr. Fernald was pilot of the Cleve- land Engineering Society when its course was changed from a jack-in-the-box mutual admiration society to a wide-awake civic and professional organization. Typical Publicity Problems 159 Developing a Local Engineering Society The editors at the head of the several newspaper departments, real estate, railroad, finance, marine, Sunday, each have different needs which vary some- what with each paper, said C. E. Drayer, formerly secretary of the Cleveland Engineering Society, in a talk before the Engineers' Club of Philadelphia. For instance, the real estate editor on one paper was also movie editor, and the railroad editor of another wrote Sunday copy on minor theatricals. Gradually the special needs of the several depart- ments may be learned and material supplied accord- ingly. To illustrate, the railroad editor has Sunday oflf, yet Monday column must be filled. That is, on Saturday he must do two days' work for Sunday and Monday. News that can be held for Monday will be invariably welcomed by him. When we started publicity work, we interviewed the managing editor of one of the papers who was an acquaintance. By going to the editor and talk- ing over the idea of a story, we not only obtained the benefit of his council but we learned that when he had approved the central idea and helped in its development, copy of that story was in a way to succeed even against scarehead competition. When one article is handed in it is well to have the idea of another or two to submit for opinion and thus avoid the noticed efifort to see a busy editor, or the chagrin of an unsuccessful call. Study the style of the papers. To get the style, let the writer clip a few articles that seem especially good and have them before him while he prepares I' ' ' i6o Publicity Methods for Engineers his copy until the style comes. Get a good first sentence of "lead" to attract attention and guide the reader into the story. Particularly in advance notices, aim to answer the questions, what, when, where, in the first sentence. Writing of head lines may best be left to the practiced newspaper man. It would be much better to have nothing in the paper because of inability to prepare copy suitably than to have it refused. Lots of material is offered to the papers in form unsuitable for publication and, unless it possesses unusual news value, it goes into the waste basket. All copy should be typewritten and clear, for time is a vital element in getting out a paper. To summarize, the successful preparation and placing of copy depends upon three things: (i) news merit, (2) acquaintance with the editorial staff, (3) an understanding of the problems of news- paper making. Now to find the man with a "nose for news." The ability to pen expressions that fit the average mind will come with practice and a study of psychology, just as the ability to design comes with practice and a knowledge of the laws of mechanics. Of course, aptitude varies in one as in the other, but what is essential is an abundance of faith in the cause. There are certain definite perquisites of publicity which accrue to those undertaking the work. Of these perhaps the most valuable to the individual is the opportunity to become acquainted with the leaders in the profession and to become a dynamic Typical Publicity Problems 161 force among one's associates and in the community. The call of your society is for those able to do use- ful work for it. Another advantage to those who tell about what others are doing is found in the broadening of the knowledge of him who tells the story, for to write about a technical subject so that it interests the least educated as well as the most educated in the community, requires that there be no haziness in the mind of the writer. To the man who is looking forward and not back, who has the spirit of service to those in the profession and to the entire com- munity, here is an opportunity of wonderful possi- bilities. Examples of such work in the Cleveland Engineering Society are illustrated on other pages. There are several ways that may be used by en- gineers to educate the public besides the public press where an unsympathetic editor may inhibit our efforts. We planned in Cleveland to enlist a few of our younger engineers to give illustrated lectures on engineering subjects before small gatherings in churches, schools, libraries and the like. It is hoped that a sympathetic understanding of engineering knowledge and skill can be brought about more quickly by a personal contact of this sort. In addi- tion, the speakers will gradually acquire by practice that facility of expressing on their feet which is necessary in order that we may argue on equal footing before legislative bodies or large gather- ings of citizens subjects in dispute. I if $^ ILLUSTRATED LECTURE (§nr Nnrtl^^rn N^igljfanrB ff BY CAPT. J. MILTON STATE UNDER AUSPICES OF PONTIAC CHAPTER AMERICAN ASSOCIATION OF ENGINEERS HIGH SCHOOL AUDITORIUM APRIL 14. 1922 8>00 P. M. =^^^=4i Front cover of a four-page folder used to advertise a chapter lecture. APPENDIX I SOME APPROXIMATE ESTIMATING COSTS The costs given below are those existing in Chicago, Illinois, in January, 1922; they are approximate and should only be used for rough estimating. Addressing and Typewriting Costs Per Per 100 1000 ♦Envelopes addressed, pen $ .75 $5.00 Additional lines, pen 25 i.oo ♦Envelopes addressed, typewriter... i.oo 7.00 Additional lines, typewriter 25 1.50 Filling in — i line, name only 75 5.00 2 Lines, name, town and state i.oo 7.00 Additional lines ,. 25 1.50 Addressograph addressing 40 3.00 Signatures signed with pen 45 3.00 Signatures printed (500, $1.50) 2.50 Folding and Mailing Per Per ICX) 1000 Fold, enclose and seal circulars...? .40 $2.50 Fold, enclose, seal "filled in" letter .50 3.00 Folding letters, per fold 10 .50 Machine folding (Min. $1.00) .75 Stamping and mailing 15 1.00 * Price includes prefix, name, town, state, and street or rural address where given from legible lists without selection. Ad- ditional charge where more than usual writing is required and for unusually large or heavy envelopes and printed matter. 163 z64 Publicity Methods for Engineers I •SO .75 Enclosures jq Typewriter ribbon to match Multigraphing (Imitation Typewriting) Copies 25 Lines 30 Lines 250 $350 $4.00 500 4.00 4.50 750 4.50 5.00 l»ooo 5.00 5.50 Additional copies at $2.50 per 1000. Add IOC per line for composition in excess of 40 lines. 40 Lines $500 5-50 6.00 6.50 Mimeographing (Improved Dermatype Process) Copies 25 Lines 40 Lines 100 $1.25 $1.50 250 1.50 1.75 500 1.75 2.00 1,000 2.50 2.85 Additional copies at $1.50 per 1000. 60 Lines $1.75 2.00 2.3s 325 Price List for Printing The Printers Exchange believes in standard price lists, and recommends to every printer that he buy and study the one most used in his locality. But many of the smaller shops do not feel that they can afford to pay for regular expert service. ^, „ ,, 100 250 500 1,000 2,000 5,000 10.000 N. H., Memos, Stat'ts$2per n M . $3.25 $4.00 $5.00 $7.00 $10.75 $21.00 $36.00 Letter Heads, $2.50 per M.. 4.00 5.00 6.50 9.50 15.00 31.00 54.25 Envelopes, $2.50 , 1 per M 2.00 2.75 4.25 7.00 12.00 26.25 48.75 Approximate Costs for Estimating i6s Business Cards, • • • ■ Tickets, $2 •• per M 2.25 3.00 4.25 6.75 11.00 23.75 42.75 Window Cards, 1 Hangers, etc., 1 I $2.50 per C. 10.25 15.00 29.25 52.00 • Hand Bills, 6x9, 1 print paper . 3.00 3.50 4.25 5.50 8.25 14.00 20.75 Sale Bills, 11x16, . print paper . 4.75 5.50 6.75 9.00 13.25 25.75 43.25 Folders, 4 pg.. » No. 1 12.15 13.25 15.25 18.75 23.75 38.50 61.75 Folders, 4 pg., No. 2 20.40 22.00 24.75 28.75 36.00 56.50 87.75 All the above are priced for the usual amount of work. When copy is unusually easy or compli- cated, additions or reductions should take into account composition only. Note Heads, Memos, Statements, may all be figured practically the same, only taking into account the difference in the cost of stock. Envelopes, all sizes up to No. 10 may be figured alike, taking into account difference in cost of stock. Cards and Tickets, up to size 36, and including call- ing cards, may be figured the same, considering cost of stock. Window Cards, Hangers, are based on the cost price of $2.50 per hundred (about the cost of 6-ply quarter sheets.) For 25 of them charge $5.70; for 50, $7.20. Folders, No. i, refers to size suitable to use in 6^ envelopes, and No. 2 is size for No. 10 Envelopes. Estimating The above list of prices may be used for almost any kind of work coming into the average printshop by applying the following suggestions in estimating variations : i66 ii Publicity Methods for Engineers Stock. Do not figure cost of stock at the supply house. Add the cost for freight and drayage. When you estimate all the items in making a price, allow 20 per cent for handling, spoilage, etc., but do not add this to the cost price in using above table, as it is considered in the table. It is a good plan to add freight and drayage when you mark stock, so that "cost" includes them, as it should. In estimating prices per hour, figure hand composi- tion at $3.00 per hour; machine composition, $4.00 per hour; platen press, up to 10x15, $2.50 per hour; I2x 18 and larger, $3.00 per hour; cylinder press, $4.50 per hour. These are selling prices, not cost. Of course these figures are based upon efficient work. If you have cheap blundering help, your customer should not pay these prices. On the other hand, absolutely perfect work without delays or accidents is unattain- able, and you cannot figure upon the expectation that every job will be completed in the minimum time, without mistakes. These prices are based upon fairly competent and careful workmanship, with about the usual loss of time and material from unavoidable ac- cidents, mistakes, and delays. THE PRINTERS EXCHANGE, Ottawa. Kansas. APPENDIX II A Brief Outline of a Working Plan for Public Information to Broaden the Field of Engineering Work together with Suggestions and a One- Year Working Plan for PUBLIC INFORMATION WORK by the AMERICAN ASSOCIATION OF ENGINEERS A Report to the ADVISORY BOARD OF PROFESSIONAL ENGINEER Prepared by CHARLES R. THOMAS in charge of Public Information AMERICAN ASSOCIATION OF ENGINEERS 63 East Adams Street, Chicago November, 1921 168 If II if Publicity Methods for Engineers Summary of Plans 1. A Bureau of Public Information is to be es- tablished by the Association and the chapters asked to participate in a systematic program of public information for the advancement of the en- gineering profession. 2. A limited number of subjects for concerted publicity are to be selected. Members of the As- sociation will participate by delivering addresses, preparing articles, and similar wrork. 3. The cost of initiating this plan is estimated at $7,500 for the first year. Working Plan for Publicity The purpose of this report is to: 1. Present a clear analysis of the purpose and aims of engineering publicity and to show the re- lation of such publicity to the main objects of the American Association of Engineers. 2. To provide suggestions which can be used as a guide by the Association in outlining a publicity program and to discuss methods by which in- creased and better publicity leading to the advance- ment of the profession may be obtained, and also suggestions as to how undesirable publicity or publicity that savors of notoriety may be avoided. 3. To present a general working plan for a pub- licity campaign to extend over a period of one year to the end (a) That the field for engineering work may be broadened; A Working Plan 169 (b) That the public may be supplied with accurate information at all times about the ideals and principles of the engineering profession; (c) To bring about the constructive development of the Association by extending the knowledge of the principles of the Association into new com- munities; and to correct wrong impressions about the Association. Broadening the Field of Engineering Work Statement of Problems The conditions that have existed for the past ten years demonstrate the need for broad general pub- licity work on the part of engineers. The follow- ing truths are self-evident: First. There are more engineers in the United States than there is engineering work in the sense that engineering work is commonly accepted. There- fore engineers are frequently unemployed. The solu- tion is to so broaden the field of professional engi- neers that their training will be available in many other kinds of work. Second. Engineers as a profession have been more interested in the technical side of their profession than they have in the human side or in their rela- tions to other men, commonly known as the busi- ness side of the profession. Professional work is no mystery and it is probable that engineers will not change much. But it behooves the profession as a whole to broaden its confines and to extend the field of operation for the members who follow it for a livelihood. Third. As a result of the conditions above stated engineers have been exploited. That is to say they 111 1 f.ii: 170 Publicity Methods for Engineers have worked for less pay than they should work for considering the value of the work that they do. This condition is of course temporary. Twenty years ago the engineering profession was one of the best paid professions, but since then the number of engineers has increased out of proportion to the scope of cngi- neering activities. The real answer is : either decrease the number of engineers or increase their field of operation. The latter course is preferable. The late war gave a great impetus to broadening the field for engineers. We must continue this movement and perfect it. This is one of the big objects of Pro- fessional Engineer and it is working to that end con- tinuously. Fourth. There is a lack of systematized and co- ordinated effort in informing the public about engi- neers. This lack of co-ordination the Association has attempted to correct. Every man in the American As- sociation of Engineers should be a publicity man for engineering as a profession. There is, however, a lack of co-ordination of the work of the Association with that of the older and wealthier organizations. We should strive to correct this defect and interest them in the work we are doing. The purpose of a publicity plan for the Associa- tion must be first, to improve the social and eco- nomic welfare of engineers; second, to stabilize the ethical standards of professional engineers and to increase the usefulness of the engineer to the pub- lic. These are the basic objects of the Association. To accomplish these ends it is necessary to consider the welfare and the accomplishments of engineers as a product which must be sold to the greatest possible number of people, the idea being not to derive any direct profit but rather to acquaint the A Working Plan 171 public as a whole with the work of engineers. There are 110,000,000 people in the United States and 200,000 of them are engineers. Our object is to make every one of the 110,000,000 familiar with the constructive work that engineers are do- ing or are capable of doing. The accomplishment of this purpose is not a matter of mystery; there is no mystery about modern methods of publicity and advertising. Such work has been accomplished for organizations similar to the American Associa- tion of Engineers, including the Red Cross, The American Legion, the Rotary International, and many other large organizations of the country. The Ultimate Objective The ultimate objective of publicity work for the Association is an ideal — the development of engi- neers to the point of highest public usefulness. We can never become perfect, but we have a long way to go before we begin to reach the limits of practical publicity approaching this ideal, which is summed up so concisely in the objects of the As- sociation as stated in its Constitution. It is read- ily seen, therefore, that it is not the work of one year or ten years. Any publicity campaign must contemplate a graduated process of public educa- tion, and we should select immediately those things which are most pregnant and develop others as we get results from those first selected. The task is not a small one but the object is worthy of our highest efforts. I 172 Publicity Methods for Engineers How Public Information May Be Developed Publicity Defined Engineering publicity is considered in two broad divisions : Publicity or public education about engi- neering work in general, and publicity or public education about the work and aims of the Amer- ican Association of Engineers. Publicity about engineering work includes the presentation through newspapers, magazines, pub- lic addresses, motion pictures, signboards, etc., of information concerning the work of all engineers, using the language of that portion of the public which is addressed. The object of such publicity is to broaden the field of engineering service. Publicity about the American Association of Engineers includes the supplying of information through dignified and acceptable channels of pub- licity about the work and aims of the Association to the end that the influence of the organization may be increased and that good will may be created toward the Association in the minds of all engi- neers and the public in general. These two broad classifications of publicity work are recognized in the rules for the publicity con- test for 1922, as stated in the September, 1921, issue of Professional Engineer as follows: "Publicity must contain the words 'professional engineer' or the words 'American Association of Engineers* " ! A Working Plan 173 It is believed that all Association publicity should be subject to the broad test of improving the so- cial and economic welfare of engineers and improv- ing the status of the engineers from an ethical standpoint, for thereby the public is benefited — does the proposed publicity make the engineering profession more worth while to the public. It is believed that a general plan of multiplying news sources should be followed with the greatest possible freedom from censorship. Sincerity of purpose will rise above the small errors of judg- ment that might be eliminated through censorship. As a by-product of this broad plan for helping engineers we shall be able to benefit the Associa- tion. The growth of the Association in the past six years has been rapid and many engineers have wondered and inquired what the Association was and what it was seeking to do. They have asked questions about the Association. Is it seeking to dominate the engineering profession? Is it trying to displace the older technical societies? Is it composed principally of young and untried engi- neers who are seeking to form a union to get their pay raised? Is there any reason for the existence of such an organization in view of the number of engineering societies already in existence? What are the relations of the Association to the Engi- neering Council? Where are its members located, and what have they done? In short, what are the motives behind the formation of the American As- sociation of Engineers and what reason has it for existence — what has it accomplished? 174 Publicity Methods for Engineers The answer to all of these questions may be clear in the minds of members of the Association, although I doubt it very much. It is almost certain that 99 per cent of the 110,000,000 people in the United States could not answer one of the questions. It is readily seen that there is an enor- mous field for educational work, and since the As- sociation is new to nearly everyone in the country it is easy to make it of interest to them through publicity, because what is new is essentially the basis of news. But any publicity and benefit to the Association as an organization of forward-looking professional men must be subordinated to a larger plan of help- ing all engineers. Publicity Must Be Continuous Publicity to be effective must be continuous. The conviction that results from continued pub- licity is based upon repetition. The value of cumulative effect of continued publicity has been firmly established through the experiences of many colleges, associations, and business institutions. Looking at publicity from a business standpoint it is necessary to lay out a program which will, extend over a period of at least two years ; a period of one year is a minimum. The Market As before stated, the market for the work of engineers includes the population of the country— A Working Plan 175 and more than that the whole world. To this market the work of engineers must be sold as a commodity and a favorable mental attitude toward engineers created. Competition It must be remembered that engineering is not the only profession interested in obtaining the sup- port of the public, and it must also be remembered that within the engineering profession there are numerous organizations each seeking to advance the interests of its members. It should be the object of the American Association of Engineers to co-operate with all other engineering organiza- tions to the fullest extent where the interest of all engineers is concerned. The keynote of a general campaign should be for the benefit of the whole engineering profession, of which the American As- sociation of Engineers is a typical cross-section. The Association stands as a great democracy of engineers of which any man honorably engaged in professional engineering work can become a mem- ber, and in fact should be a supporter whether he is a member of the Association or not. All that is necessary is to show any public-spirited engineer that an organization of this type exists and he will undoubtedly give it his support. This is the basis of the growth of the Association in the past and it must continue to be the basis for its development in the future. Plan of Publicity Must Be Comprehensive Any plan of publicity must be complete. It must II M O ;z: o »-« < o o C/3 C/) < u (d I M 2 M M < 1^ -< z I (J u O v« tA — d ij -f-TA ^ $2 M '^ M y M f W &2 J5 £ < I- u u < z < . 00 a ••^ • •§££§ K o a £3o.Sc.2 V V «> •! • *M ^ 4> A Working Plan 1^ «*4 2-0 ^ ^ ^^ ••• u ^C CO to "O •^ ^ S :^ ri en NO 6 V Co C «> C 177 include all the commonly accepted means of pub- licity that are used by common-sense men in such work. Such a plan must contemplate using the three broad types of appeal : 1. The appeal to the eye. 2. The appeal to the ear. 3. The appeal of the printed word. The first is an appeal by illustrations and pic- tures. The second is an appeal by the spoken word. The third is through the printed word. The breadth of appeal possible is shown on page 42. The varied types of appeal are given on page 69. Newspaper and Magazine Publicity In any campaign of publicity through the use of the printed word the newspapers represent the first wave of offense, for newspapers carry the tidings of the day and stories of all kinds can appear in these mediums. The second wave of ofifense in the plan of public education are the popular magazines. These are the machine guns which spray concen- trated ideas upon the public in such a way that they are continually hearing about engineers. The third wave of offense, or the artillery, are our tech- nical magazines which back up with irrefutable facts the statements that are made through the other two mediums. Technical magazines stim- ulate engineers; newspapers and general maga- zines educate the public. For these reasons anything and everything can go in the newspapers which are used to create Functional PldLn Public Inforwcutior? Bureaia. NAnONM^BQADD^DIRECTORr NATIONAL HEADQUARTERS 5PCCIAI. 50URC]^S ASSOCIATION ACTIVITIES' COOPEKATION wrrHTEomic- AL SOCIETIES J PROFESSIONAI^ ENGINEER PUBLIC INFORMATIOV BUREAU ADVER- TISING DIRCCT BY MAIL PRESS- ADORljSrSlS EYHtttTS A proposed functional organization for public information work by the American Association of Engineers. A Working Plan 179 interest. They go to all classes of people. Every- body reads newspapers. It is believed that engin- eers more than any other class of professional men have neglected the use of newspapers and in doing this they have overlooked probably the most im- portant phase of publicity. But newspaper infor- mation must be timely and must be of general in- terest, and therefore it cannot be technical. The ordinary engineer, some say, cannot think other- wise. It is believed he can. It is largely a matter of education within the profession. But it must be emphasized again that engineering work must not be portrayed as a most pleasant sort of work but rather that the possibilities of engineering are not being fully utilized in other lines of work. This must be the basis of effective publicity. En- gineering skill is a product that must be sold to a great many people who at present do not utilize it because they do not know how to utilize it. That is the big object back of any publicity campaign. We should not seek publicity for engineers as a profession hut rather the utilization of engineers in ad' vancing the interest of other people. This constitutes a rather radical change from present methods but it will be a most profitable innovation. Idea Campaigns On the broad general principle that anything that helps the building up of the country helps engineers, provided it is along the lines of work which engineers can handle profitably, support i8o Publicity Methods for Engineers should be given to non-professional campaigns, such as the "Build Now," "Save the Surface," "Fire Protection," "Pave the Streets," and "Own Your Own Home" campaigns. The engineer is the logical man to inaugurate such work because it af- fects his livelihood; and he is also one who is trained to see what people need along these lines. The recent work of the Missoula Chapter of the Association, which won the publicity prize for 1921, is characteristic of this type of work. This Chapter held an Engineers' Week which was very suc- cessful. The Engineers' Week idea is probably a little too direct; I think it better to emphasize a more general idea and in that work to direct atten- tion to the value of engineers along lines in which they are not now engaged. National Advertising Advertising campaigns such as have been inau- gurated by the Association of Railway Executives, the American Association of Engineers, the Red Cross, and the Young Men's Christian Association are valuable and effective, but they are very ex- pensive. Some paid advertising, however, is es- sential to fill in between human-interest appeals in the editorial columns of various publications. The weakness of publicity work, which depends on the printed word and the whims of editors, is that there are periods in which continuity of ap- peal is lost. These periods should be filled in by the use of paid advertising. A Working Plan Use of Emblem 181 A suitable emblem is essential to any well-or- ganized plan of publicity. In this we have the Monad which has already been extensively used by the Association. As a first step the use of the Monad should be encouraged and brought into vogue in as many ways as possible. I believe that a large part of the lasting publicity that has been obtained by the Association in the past has been due to the very effective use of the Monad but much more can be accomplished. Emblems become indelibly stamped on the minds where words are often forgotten. A slogan is also suggested for use by the As- sociation. Outdoor Displays By no means can the imagination be stimulated so successfully as by the use of the painted sign, printed poster, or picture panel. The use of such displays would be a radical departure in informa- tion work of engineers or any profession, but I feel sure that they can be used successfully. We have a very good example of this work in the ef- fective Red Cross display work. A plan of out- door displays might be tried out in a selected ter- ritory or on space selected along railways that will reinforce the message that is being delivered through other public information mediums. The use of outdoor displays by Rotary Clubs is illustrated on page 30. I I I 1: 182 Publicity Methods for Engineers Direct Advertising Th€ work in direct advertising consists of the preparation and distribution of printed literature of various kinds to the publicity departments of railroads, public utilities, nev^s agencies, large ad- vertising agencies, and large organizations which are interested in the development of a field for pro- fessional engineers. Pictures A tremendous audience can be reached through the utilization of photographs and motion pictures. Such pictures should truthfully portray the work of engineers and give due credit where credit is due. This means co-operation with photographers and motion picture producers in a constructive way and also a certain amount of censorship. The Public Information Bureau should have available a duplicate photograph file and a number of mo- tion picture films which could be used to educate the general public and correct mistaken impres- sions as to the type of work engineers do. The information bureau might also became a producer of certain motion pictures and furnish films to educational institutions and vocational schools. Such pictures should not show engineers as people who are most fortunate individuals but rather the various kinds of work done by engineers and what can be accomplished by engineers. Members should contribute interesting photo- graphs of engineering work to help build this file. A Working Plan Bulletins and Books 183 Bulletins and books of general value to the pro- fession should be published and sold at cost. A promotional association must of necessity have many publications. The forthcoming report of the First Engineer- ing Conference on Public Information to be called "Publicity Methods for Engineers'* will be the first book offered. Organization of Public Information Bureau The organization for public information is shown in the accompanying chart on page 178. One Year Working Plan The elements of the plan are: 1. Establishing an Engineering Public Information Bureau in Chicago. 2. The selection of not to exceed six national pub- licity activities to be promoted by concerted ac- tion of all the chapters. 3. Assignment of a particular time for the promo- tion of each publicity project, as for example, selection of one month a year for promotion of one activity, to be followed by another month ^';^; for the promotion of another activity. 4a. The division of each publicity project into com- ponent parts, selection of subjects, and assign- ment of men in the different parts of the coun- try to prepare short articles on the subjects. 4b. The collection of certain publicity material at one central point as at National Headquarters for editing and for placing in various publicity channels. i lUL 184 Publicity Methods for Engineers 5a. Preparation of short articles by prominent mem- bers for use as publicity material and distribut- ing this material to the various chapters. 5b. Placing of these publicity articles by the various chapters in commonly accepted mediums and tying up local activities with broad policies out- lined. 6. Co-ordination of publicity activities with those of other organizations interested in the welfare of engineers. 7. Follow-up of publicity by chapter action on legis- lative matters and on local affairs in the com- munity. 8. Division of the cost of national publicity between the various chapters and units of the organiza- tion. Public Information Projects The following publicity projects are submitted as being of broad public interest and adaptable to almost all communities: 1. The development of construction activities. 2. Municipal engineers as business men and the pro- tection of public health. 3. Licensing of engineers as a protection to the public. 4. Making one dollar do the work of two by the elimination of waste through engineering skill. 5. A survey of community needs in the way of public improvements in many different com- munities. 6. The engineering features of transportation. 7. Expert service in government administration. Each of these subjects can be treated in an in- finite number of ways and presented to the public A Working Plan 185 in such form that interest in the work of the engi- neers will be created. It is believed that more lasting and therefore bet- ter results will be obtained in improving the status of engineers by taking a positive constructive viewpoint as outlined above rather than by em- phasizing the inadequacy of engineering pay and lack of appreciation by the public of the work of engineers. Just What Do the Chapters Get The advantages of this plan to the chapters and members of the Association may be briefly sum- marized as follows: 1. Broadening the field of activity of all engineers. 2. Increased prestige of engineering profession. 3. Co-ordinating local with national public informa- tion. 4. Aid from the central Public Information Bureau at National Headquarters approximately as follows : (a) Printed matter for local distribution and mem- bership work— free to a limited extent ; large quantities at cost. (b) Placing of articles for members in proper magazines at cost. (c) Motion pictures and slide service. (d) Posters at cost. (e) Advertising service and advice for chapter. (f) Monthly Service Letter for cHp sheet. (g) Lecture Bureau service. Until the Bureau begins to function actively it is difficult to predict what other lines of service will develop. 1 i86 Publicity Methods tor Engineers Results to Be Expected The principal result to be expected from or- ganized public information work is the advance- ment of the engineering profession and the con- sequent betterment of the welfare of the individual engineer. A growth in strength and prestige of the Association will be a by-product. Research Information Service HTHE ultimate plan of the Research Information Service -^ of the National Research Council, should include the establishment of a great general clearing house, with branches in all of the advanced nations of the world as a means of protection against loss of valuable information. Few needs are now clearer or more urgent than efficient informational mechanisms or keys to knowledge. Why should we not handle the packing, storage, ship- ping, and distribution of knowledge as efficiently as we manage commercial production. Largely because knowledge is discontinuous and rela- tively unavailable, history repeats itself endlessly and trag- ically. Ignorance, it would appear, is responsible for nwre catastrophies and racial set-backs than are carelessness, selfishness, and maliciousness combined. The solemn duty rests upon us to devise adequate Ways and means of carrying forward always, with continuously increasing accessibility, the sum of useful knowledge and experience. The program of the Research Information Service is: To develop initially a general, public use of such a service. To develop complete machinery for gathering, classify- ing, locating when needed, and disseminating trustworthy information. To utilize every available agency of communication to meet the needs of indiznduals or organizations in need of information. Charles L. Reese, Chemical Director, E. I. du Pont de Nemours Company. Extract of a talk before the American Chemical Society. 7J ^ * COLUMBIA UNIVERSITY LIBRARIES This book is due on the date indicated below, or at the expiration of a definite period after the date of borrowing, as provided by the library rules or by special arrangement with the Librarian in charge. OATS BORROWCO DATE DUE DATE BORROWED DATE DUE _ JUNZ V i 1 1 • i C28( 10-S3)I00M 1 XDa53.5 H^i i^i.^ National conference on public inforrnation# 1st, Chicago, 1921. NEH MH ^^m$ ^mmmS.^!ir LIBRARIES 0041410823 MAVIS I93f END OF TITLE