PR 4779 .H9E7 ii^-.l*-- m m ^P ^v ■ ■ ^B v7tftfg *bv^ V *r «4°«fc . >r?rf % .o <& V c ° " ° . °<* • *A * ? -N* *°. * V o.o- A)' V ♦•#*• ,** '°^^o w o r . t • < r- *o# r. **o« Jfruit0 of £cxmt£. ESSAYS WRITTEN IN THE INTERVALS OF BUSINESS. BY THE AUTHOR OF " FRIENDS IN COUNCIL," «feC, and those whom we judge. In scattering such things abroad, we endow our unjust thoughts with a life which we cannot take away, and become false witnesses to pervert the judgments of the world in general. Who does not feel that to de- scribe with fidelity the least portion of the entangled nature that is within him would be no easy matter ? And yet the same man who feels this, and who, per- haps, would be ashamed of talking at hazard about the properties of a flower, of a weed, of some figure in geometry, will put forth his guesses about the character of his brother-man, as if he had the fullest authority for all that he was saying. But perhaps we are not wont to make such rash remarks ourselves ; we are only pleased to receive 30 ON OUR JUDGMENTS OF OTHER MEN. them with the most obliging credence from the lips of any person we may chance to meet with. Such credulity is any thing but blameless. We cannot think too seriously of the danger of taking upon trust these off-hand sayings, and of the positive guilt of uttering them as if they were our own, or had been assayed by our observation. How much we should be ashamed if we knew the slight grounds of some of those uncharitable judgments to which we lend the influence of our name by re- peating them ! And even if we repeat such things only as we have good reason to believe in, we should still be in no hurry to put them forward, especially if they are sentences of condemnation. There is a maxim of this kind which Thomas a Kempis, in his chapter " De Prudentia in Agen- dis," # has given with all the force of expression that it merits : " Ad hanc etiam pertinet, non quibusli- bet hominum verbis credere ; nee audita vel credita, rrtox ad aliorum aures effundere."i There are certain things quite upon the surface of a man's character ; there are certain obvious * Of Prudence in respect to Actions. f With regard to this, it even behooves not to trust any words -whatsoever of men ; nor anon to pour into the ears of others things heard or believed. ON OUR JUDGMENTS OF OTHER MEN. 31 facts in any man's conduct ; and there are persons who, being very much before the world, offer plenty of materials for judging about them. Such circum- stances as these may fairly induce you to place credence in a general opinion, which, however, you have no means of verifying in any way for yourself; but in no case should you suffer yourself to be carried away at once by the current sayings about men's characters and conduct. If you do, you are helping to form a mob. Consider what these say- ings are ; how seldom they embody the character discussed, or go far to exhaust the question, if it is one of conduct. It is well if they describe a part with faithfulness, or give indications from which a shrewd and impartial thinker may deduce some true conclusions. Again, these sayings may be true in themselves, but the prominence given to them may lead to very false impressions. Besides, how many of them must be formed upon the opin- ion of a few persons, and those, perhaps, forward thinkers. You feel that you yourself would be liable to make mistakes of all kinds, if you had to form an independent judgment in the matter ; do not too readily suppose that the general opinions you hear are free from such mistakes, merely because they 32 ON OUR JUDGMENTS OF OTHER MEN. are made, or appear to you to be made, by a great many people. If we come to analyze the various opinions we hear of men's characters and conduct, there must be many which are formed wrongly, though sin- cerely, either from imperfect information or erro- neous reasoning. There will be others which are the simple result of the prejudices and passions of the persons judging, of their humors, and some- times even of their ingenuity. There will be others grounded on total misrepresentations, which arise from imperfect hearing, or from some entire mistake, or from a report being made by a person who understood so little of the matter that it was not possible for him to convey, with any thing like accuracy, what he heard about it. Then there are the careless things which are said in general con- versation, but which often have as much apparent weight as if they had been well considered. Some- times these various causes are combined ; and the result is, that an opinion of some man's character and conduct gets abroad, which is formed after a wrong method, by prejudiced persons, upon a false statement of facts, respecting a matter which they cannot possibly understand ; and this is then left ON OUR JUDGMENTS OF OTHER MEN. 33 to be inflated by folly, and blown about by idle- ness. There is an excellent passage in Wollaston's " Religion of Nature," upon this subject, where he says, " The good or bad repute of men depends in a great measure upon mean people, who carry their stories from family to family, and propagate them very fast ; like little insects, which lay apace, and the less the faster. There are few, very few, who have the opportunity and the will and the ability to repre- sent things truly. Besides the matters of fact them- selves, there are many circumstances which, before sentence is passed, ought to be known and weighed, and yet scarce ever can be known, but to the per- son himself who is concerned. He may have other views, and another sense of things, than his judges have ; and w T hat he understands, what he feels, what he intends, may be a secret confined to his own breast. Or perhaps the cen surer, notwith- standing this kind of men talk as if they were in- fallible, may be mistaken himself in his opinion, and judge that to be wrong which in truth is right." Few people have imagination enough to enter into the delusions of others, or indeed to look at the actions of any other person with any prejudices 2* 34 ON OUR JUDGMENTS OF OTHER MEN. but their own. Perhaps, however, it would be nearer the truth to say that few people are in the habit of employing their imagination in the service of charity. Most persons require its magic aid to gild their castles in the air ; to conduct them along those fancied triumphal processions in which they themselves play so conspicuous a part; to conquer enemies for them without battles ; and to make them virtuous without effort. This is what they want their imagination for ; they cannot spare it for any little errand of charity. And sometimes, when men do think charitably, they are afraid to speak out, for fear of being considered stupid, or credulous. We have been considering the danger of adopt- ing current sayings about men's character and con- duct; but suppose we consider, in detail," the dif- ficulty of forming an original opinion on these matters, especially if we have not a personal knowledge of the men of whom we speak. In the first place, we seldom know with sufficient exact- ness the facts upon which we judge ; and a little thing may make a great difference when we come to investigate motives. But the report of a trans- action sometimes represents the real facts no better ON OUR JUDGMENTS OF OTHER MEN. 35 than the labored variation does the simple air ; which, amidst so many shakes and flourishes, might not be recognized even by the person who composed it. Then again, how can we insure that we rightly interpret those actions which we exactly know ? Perhaps one of the first motives that we look for is self-interest, when we want to explain an action ; but we have scarcely ever such a knowledge of the nature and fortunes of another, as to be able to decide what is his interest, much less what it may appear to him to be ; besides, a man's fancies, his envy, his wilfulness, every day interfere with and override his interests. He will know this himself, and will often try to conceal it by inventing motives of self-interest to account for his doing what he has a mind to do. It is well to be thoroughly impressed with a sense of the difficulty of judging about others ; still, judge we must, and sometimes very hastily ; the purposes of life require it. We have, however, more and better materials, sometimes, than we are aware of: we must not imagine that they are always deep-seated and recondite ; they often lie upon the surface. Indeed, the primary character of a man is especially discernible in trifles ; for then 36 ON OUR JUDGMENTS OF OTHER MEN. he acts, as it were, almost unconsciously. It is upon the method of observing and testing these things that a just knowledge of individual men in a great measure depends. You may learn more of a per- son even by a little converse with him, than by a faithful outline of his history. The most important of his actions may be any thing but the most signifi- cant of the man ; for they are likely to be the re- sults of many things besides his nature. To under- stand that, I doubt whether you might not learn more from a good portrait of him, than from two or three of the most prominent actions of his life. Indeed, if men did not express much of their nature in their manners, appearance, and general bearing, we should be at a sad loss to make up our minds how to deal with each other. In judging of others, it is important to distinguish those parts of the character and intellect which are easily discernible from those which require much observation. In the intellect, we soon perceive whether a man has wit, acuteness, or logical power. It is not easy to discover whether he has judgment. And it requires some study of the man to ascertain whether he has practical wisdom ; which, indeed, is a result of high moral as well as intellectual qualities. ON OUR JUDGMENTS OF OTHER MEN. 37 In the moral nature, we soon detect selfishness, egotism, and exaggeration. Carelessness about truth is soon found out ; you see it in a thousand little things. On the other hand, it is very difficult to come to a right conclusion about a man's tem- per, until you have seen a great deal of him. Of his tastes, some will lie on the surface, others not ; for there is a certain reserve about most people in speaking of the things they like best. Again, it is always a hard matter to understand any man's feelings. Nations differ in their modes of express- ing feelings, and how much more individual men ! There are certain cases in which we are pecu- liarly liable to err in our judgments of others. Thus, I think, we are all disposed to dislike, in a manner disproportionate to their demerits, those who offend us by pretension of any kind. We are apt to fancy that they despise us ; whereas, all the while, perhaps, they are only courting our admira- tion. There are people who wear the worst part of their characters outwards : they offend our vanity ; they rouse our fears ; and under these influences we omit to consider how often a scornful man is tender-hearted, and an assuming man, one who longs to be popular and to please. Then there are characters of such a different 38 ON OUR JUDGMENTS OF OTHER MEN. kind from our own, that we are without the means of measuring and appreciating them. A man who has no humor, how difficult for him to understand one who has ! But of all the errors in judging of others, some of the worst are made in judging of those who are nearest to us. They think that we have entirely made up our minds about them, and are apt to show us that sort of behavior only which they know we expect. Perhaps, too, they fear us, or they are convinced that we do not and cannot sympathize with them. And so we move about in a mist, and talk of phantoms as if they were living men, and think that we understand those who never interchange any discourse with us but the talk of the market-place ; or if they do, it is only as players who are playing a part set down in cer- tain words, and to be eked out with stage gestures for each affection, who would deem themselves little else than mad if they were to say out to us any thing of their own. d&n t[r* (Bxtum of ^mtmkwt With the most engaging objects of benevolence around them, men consume the largest part of their existence in the acquisition of money, or of know- ledge ; or in sighing for the opportunities of ad- vancement ; or in doting over some unavailing sorrow. Or, as it often happens, they are out- wardly engaged in slaving over the forms and follies of the world, while their minds are given up to dreams of vanity, or to long-drawn reveries, a mere indulgence of their fancy. And yet hard by them are groans, and horrors, and sufferings of all kinds, which seem to penetrate no deeper than their senses. Let them think what boundless occupations there are before us all ! Consider the masses of human beings in our manufacturing towns and crowded cities left to their own devices — the destitute peas- 40 ON THE EXERCISE OF BENEVOLENCE. antry of our sister-land — the horrors of slavery wher- ever it exists — the general aspect of the common people — the pervading want of education — the falla- cies and falsehoods which are left, unchecked, to ac- complish all the mischief that is in them — the many legal and executive reforms not likely to meet with much popular impulse, and requiring, on that ac- count, the more diligence from those who have any insight into such matters. By employing himself upon anyone of the above subjects, a man is likely to do some good. If he only ascertains what has been done, and what is doing, in any of these mat- ters, he may be of great service. A man of real in- formation becomes a centre of opinion, and there- fore of action. Many a man w T ill say : " This is all very true ; there certainly is a great deal of good to be done. Indeed, one is perplexed what to choose as one's point of action ; and still more how to begin upon it." To which I would answer : Is there no one service for the great family of man which has yet interested you ? Is no work of benevolence brought near to you by the peculiar circumstances of your life ? If there is, follow it at once. If not, still you must not wait for something apposite to occur. Take up any subject relating to the welfare of man- ON THE EXERCISE OF BENEVOLENCE. 41 kind, the first that comes to hand ; read about it ; think about it ; trace it in the world, and see if it will not come to your heart. How listlessly the eye glances over the map of a country upon which we have never set foot ! On the other hand, with what satisfaction we contemplate the mere outline only of a land we have once travelled over ! Think earnestly upon any subject, investigate it sincerely, and you are sure to love it. You will not complain again of not knowing whither to direct your atten- tion. There have been many enthusiasts about heraldry. Many have devoted themselves to chess. Is the welfare of living, thinking, suffering, eternal creatures, less interesting than "azure" and " ar- gent," or than the knight's move, and the progress of a pawn ? There are many persons, doubtless, who feel the wants and miseries of their fellow-men ten- derly, if not deeply ; but this feeling is not of the kind to induce them to exert themselves out of their own small circle. Thev have little faith in their %/ individual exertions doing aught towards a remedy for any of the great disorders of the world. If an evil of magnitude forces itself upon their attention, they take shelter in a comfortable sort of belief that the course of events, or the gradual enlightenment 4:2 ON THE EXERCISE OF BENEVOLENCE. of mankind, or, at any rate, something which is too large for them to have any concern in, will set it right. In short, they are content to remain spec- tators ; or, at best, to wait until an occasion shall arrive when their benevolence may act at once, with as little preparation of means as if it were something magical. But opportunities of doing good, though abun- dant, and obvious enough, are not exactly fitted to our hands ; we must be alert in preparing our- selves for them. Benevolence requires method and activity in its exercise. It is by no means the same sort of thing as the indolent good humor with w r hich a well-fed men, reclining on a sunny bank, looks upon the working world around him. As to the notion of waiting for the. power to do good, it is one that we must never listen to. Surely the exercise of a man's benevolence is not to depend upon his worldly good fortune ! Every man has to-day the power of laying some foundation for doing good, if not of doing it. And whoever does not exert himself until he has a large power of carrying out his good intentions, may be sure that he will not make the most of the opportunity when it comes. It is not in the heat of action, nor when a man, from his position, is likely to be ON THE EXERCISE OF BENEVOLENCE. 43 looked up to with some reverence, that he should have to begin his search for facts or principles. He should then come forth to apply results ; not to work them out painfully, and perhaps precipitately, before the eyes of the world. The worldly-wise may ask : " Will not these benevolent pursuits prevent a man from following with sufficient force," what they call, " his legiti- mate occupations?" I do not see why. Surely Providence has not made our livelihood such an all-absorbing affair, that it does not leave us room or time for our benevolence to work in However, if a man will only give up that portion of his think- ing time which he spends upon vain-glory, upon imagining, for instance, what other people are thinking about him, he will have time and energy enough to pursue a very laborious system of benev- olence. I do not mean to contend that active benevolence may not hinder a man's advancement in the world : for advancement greatly depends upon a reputation for excellence in some one thing of which the world perceives that it has present need ; and an obvious attention to other things, though perhaps not incom- patible with the excellence itself, may easily pre- 44 ON THE EXERCISE OF BENEVOLENCE. vent a person from obtaining a reputation for it. But any deprivation of this kind would be readily endured if we only took the view of our social re- lations which Christianity opens to us. We should then see that benevolence is not a thing to be taken up by chance, and put by at once to make way for every employmeut which savors of self-interest. Benevolence is the largest part of our business, be- ginning with our home duties, and extending itself to the utmost verge of humanity. A vague feeling of kindness towards our fellow-creatures is no state of mind to rest in. It is not enough for us to be able to say that nothing of human interest is alien to us, and that we give our acquiesence, oi indeed our transient assistance, to any scheme of benevolence that may come in our way. No : in promoting the welfare of others we must toil ; we must devote to it earnest thought, constant care, and zealous endeavor. What is more, we must do all this with patience ; and be ready, in the same cause, to make an habitual sacrifice of our own tastes and wishes. Nothing short of this is the visit- ing the sick, feeding the hungry, and clothing the naked, which our creed requires of us. Kindness to animals is no unworthy exercise of ON THE EXERCISE OF BENEVOLENCE. 45 benevolence. We hold that the life of brutes per- ishes with their breath, and that they are never to be clothed again with consciousness. The inevit- able shortness then of their existence should plead for them touchingly. The insects on the surface of the water, poor ephemeral things, who would need- lessly abridge their dancing pleasure of to-day ? Such feelings we should have towards the whole animate creation. To those animals over which we are masters for however short a time, we have positive duties to perform. This seems too obvious to be insisted upon ; but there are persons who act as though they thought they could buy the right of ill-treating any of God's creatures. We should never in any way consent to the ill treatment of animals, because the fear of ridicule, or some other fear, prevents our interfering. As to there being any thing really trifling in any act of humanity, however slight, it is moral blindness to suppose so. The few moments in the course of each day which a man absorbed in some worldly pursuit may carelessly expend in kind words or trifling charities to those around him, (and kindness to an animal is one of these,) are perhaps, in the sight of Heaven, the only time that he has lived to any purpose worthy of recording. Dnmwrtu Jtimh Tacitus says of Agricola, that " he governed his family, which many find to be a harder task than to govern a province." And the worst of this difficulty is, that its existence is frequently unper- ceived, until it comes to be pressingly felt. For, either a man thinks that he must needs un- derstand those whom he sees daily, and also, per- haps, that it is no great matter whether he under- stand them or not, if he is resolved to do his duty by them ; or he believes that in domestic rule there is much license, and that each occasion is to be dealt with by some law made at the time, or after ; or he imagines that any domestic matter which he may leave to-day omitted or ill-done can be re- paired at his leisure, when the concerns of the outer world are not so pressing as they are at present. DOMESTIC RULE. 47 Bat each day brings its own duties, and carries them along with it ; and they are as waves broken on the shore, many like them coming after, but none ever the same. And amongst all his duties, as there are none in which a man acts more by him- self, and can do more harm with less outcry from the world, so there are none requiring more fore- thought and watchfulness than those which arise from his domestic relations. Nor can there be a reasonable hope of his fulfilling those duties while he is ignorant of the feelings, however familiar he may be with the countenances, of those around him. The extent and power of domestic rule are very great; but this is often overlooked by the persons who possess it, and they are rather apt to under- rate the influence of their own authority. They can hardly imagine how strongly it is felt by otners, unless they see it expressed in something outward. The effects of this mistake are often increased by another, which comes into operation when men are dealing with their inferiors in rank and education ; in which case they are rather apt to fancy that the natural sense of propriety, which woull put the right limit to familiar intercourse, belongs only to the well-educated or the well-born. And from 48 DOMESTIC RULE. either of these causes, or both united, they are led, perhaps, to add to their authority by a harsh- ness not their own, rather than to impair it, as they fancy, by that degree of freedom which they must allow to those around them, if they would enter into their feelings and understand their dispositions. Perhaps there are some persons who think that they can manage very well without this familiar inter- course ; and certainly there is but little occasion for knowing much about the nature of those whom you only intend to restrain. Coercion, however, is but a small part of government. We should always be most anxious to avoid pro- voking the rebel spirit of the will in those who are intrusted to our guidance ; we should not attempt to tie them up to their duties, like galley-slaves to their labor. We should be very careful that, in our anxiety to get the outward part of an action per- formed to our mind, we do not destroy that germ of spontaneousness which could alone give any sig- nificance to the action. God has allowed free will to man, for the choice of good or evil ; and is it likely that it is left to us to make our fellow- creatures virtuous by word of command ? We may insist upon a routine of proprieties being per- DOMESTIC RULE. 49 formed with soldier-like precision ; but there is no drilling of men's hearts. • It is a great thing to maintain the just limits of domestic authority, and to place it upon its right foundation. You cannot make reason conform to it. It may be fair to insist upon a certain thing being done, but not that others should agree with you in saying that it is the best thing that could have been done ; for there cannot be a shorter way of making them hypocritical. Your submit- ting the matter at all to their judgments may be gratuitous ; but if you do so, you must remember that the courts of reason recognize no difference of persons. Your wishes may fairly outweigh their arguments ; but this, of course, is foreign to the reasonableness or unreasonableness of the thing itself, considered independently. Domestic rule is founded upon truth and love. If it has not both of these, it is nothing better than a despotism. It requires the perpetual exercise of love in its most extended form. You have to learn the dis- positions of those under you, and to teach them to understand yours. In order to do this, you must sympathize with them, and convince them of your 50 DOMESTIC RULE. doing so ; for upon your sympathy will often de- pend their truthfulness. Thus, you must persuade a child to place confidence in you, if you wish to form an open, upright character. You cannot ter- rify it into habits of truth. On the contrary, are not its earliest falsehoods caused by fear, much oftener than from a wish to obtain any of its little ends by deceit? How often the complaint is heard from those in domestic authority, that they are not confided in ! But they forget how hard it is for an inferior to confide in a superior, and that he will scarcely venture to do so without the hope of some sympathy on the part of the latter ; and the more so, as half our confidences are about our fol- lies, or what we deem such. Every one who has paid the slightest attention to this subject knows, that domestic rule is built upon justice, and therefore upon truth ; but it may not have been observed what evils will arise from even a slight deviation into conventionality. For instance, there is a common expression about " overlooking trifles." But what many persons should say, when they use this expression, is, — That they affect not to observe something, when there is no reason why they should not openly recognize it. Thus they contrive to make matter DOMESTIC RULE. 51 of offense out of things which really have no harm in them. Or the expression means that they do not care to take notice of something which they really believe to be wrong ; and as it is not of much present annoyance to them, they persuade themselves that it is not of much harm to those who practise it. In either case, it is their duty to look boldly at the matter. The greater quantity of truth and distinctness you can throw into your proceedings, the better. Connivance creates un- certainty, and gives an example of slyness ; and very often you will find that you connive at some practice, merely because you have not made up your mind whether it is right or wrong, and you wish to spare yourself the trouble of thinking. All this is falsehood. Whatever you allow in the way of pleasure or of liberty, to those under your control, you should do it heartily ; you should recognize it entirely, encourage it, and enter into it. If, on the con- trary, you do not care for their pleasures, or sym- pathize with their happiness, how can you expect to obtain their confidence? And when you tell them that you consult their welfare, they look upon it as some abstract idea of your own. They will doubt whether you can know what is best for them, 52 DOMESTIC RULE. if they have good reason for thinking that you are likely to leave their particular views of happiness entirely out of the account. In what has been already said, there has been much that evidently relates to the management of servants. But it may be well to allude more dis- tinctly to our duties towards them ; especially con- sidering that, in this country alone, they are said to amount to about a million of persons. In how many instances, though living under the same root with us, they share none of our feelings, nor we ot theirs ; their presence is felt as a restraint ; we know nothing about them but that they perform certain set duties ; and, in short, they may be said to be a kind of live furniture. There is something very repugnant to Christianity in all this. Surely there might be much more sympathy between mas- ters and servants, without our social system, at least the good part of it, being destroyed, or even in the slighest degree endangered. And, at any rate, we may be certain that a fastidious reserve towards our fellow-creatures is not the way in which true dignity or strength of mind will ever manifest themselves in us. We come next to consider some of the various DOMESTIC RULE. 53 means which may be made use of in domestic rule. Of course it is obvious that his own example must be the chief means in any man's power, by which he can illustrate and enforce those duties which he seeks to impress upon his household. Next to this, praise and blame are among the strongest means which he possesses ; and they should not depend upon his humor. He should not throw a bit of praise at his dependents by way of making up for a previous display of anger, not war- ranted by the occasion. Ridicule is in general to be avoided ; not that it is inefficient, perhaps, for the present purpose, but because it tends to make a poor and world-fearing character. It is too strong a remedy, and can sel- dom be applied with such just precision as to neu- tralize the evil aimed at, without destroying, at the same time, something that is good. Still less should it ever appear that ridicule is di- rected against that which is good in itself, or which may be the beginning of goodness. There is per- haps more gentleness required in dealing with the infant virtues, than even with the vices of those under our guidance. We should be very kind to any attempt at amendment. An idle sneer, or a 54 DOMESTIC RULE. look of incredulity, has been the death of many a good resolve. We should also be very cautious in reminding those who now would fain be wiser, of their rash sayings of evil, of their early and unchar- itable judgment of others ; otherwise we run a great risk of hardening them in evil. This is espe- cially to be guarded against with the young ; for, never having felt the mutability of all human things, nor having lived long enough to discover that his former certainties are among the strangest things which a man looks back upon in the vista of the past ; not perceiving that time is told by that pen- dulum, man, which goes backwards and forwards in its progress ; nor dreaming that the way to some opinions may lie through their opposites ; they are mightily ashamed of inconsistency, and may be made to look upon reparation as a crime. The following are some general maxims which may be of service to any one in domestic authority. The first is, to make as few crimes as he can ; and not to lay down those rules of practice which, from a careful observation of their consequences, he has ascertained to be salutary, as if they were so many innate truths, which all persons alike must at once and fully comprehend. DOMESTIC RULE. 5£ Let him not attempt to regulate other people's pleasures by his own tastes. In commanding, it will not always be superflu- ous for him to reflect whether the thing commanded is possible. In punishing, he should not consult his anger ; nor, in remitting punishment, his ease. Let him consider whether any part of what he is inclined to call disobedience, may have resulted from an insufficient expression of his own wishes. He should be inclined to trust largely. Advice is sure of a hearing when it coincides with our previous conclusions, and therefore comes n the shape of praise or of encouragement. It is not unwelcome when we derive it for ourselves, by- applying the moral of some other person's life to our own, though the points of resemblance which bring it home may be far from flattering, and the advice itself far from palatable. We can even en- dure its being addressed to us by another, when it is interwoven with regret at some error, not of ours, but of his ; and when we see that he throws in a little advice to us, by way of introducing, with more grace, a full recital of his own misfortunes. But in general it is with advice as with taxa- tion ; we can endure very little of either, if they come to us in the direct way. They must nol thrust themselves upon us. We do not under ADVICE. 57 stand their knocking at our doors ; besides, they always choose such inconvenient times, and are for ever talking of arrears. There is a wide difference between the advice which is offered you, and that which you have to seek for ; the general carelessness of the one, and the caution of the other, are to be taken into account. In sifting the latter, you must take care to separate the decorous part of it. I mean all that which the adviser puts in, because he thinks the world would expect it from a person of his character and station ; all that which was to sound well to a third party, of whom, perhaps, the adviser stands somewhat in awe. You cannot expect him to neglect his own safety. The oracles will Philipize, as long as Philip is the master ; but still they have an inner meaning for Athenian ears. It is a disingenuous thing to ask for advice, when you mean assistance; and it will be a just punish- ment if you get that which you pretended to want. There is a still greater insincerity in affecting to care about another's advice, when you lay the cir- cumstances before him, only for the chance of his sanctioning a course which you had previously resolved on. This practice is noticed by Roche- 58 ADVICE. foucault, who has also laid bare the falseness of those givers of advice who have hardly heard to the end of your story, before they have begun to think how they can advise upon it to their own in- terest or their own renown. It is a maxim of prudence, that when you advise a man to do something which is for your own in- terest as well as for his, you should put your own motive for advising him full in view, with all the weight that belongs to it. If you conceal the inter- est which you have in the matter, and he should afterwards discover it, he will be resolutely deaf even to that part of the argument which fairly does concern himself. If the lame man had endeavored to persuade his blind friend that it was pure char- ity which induced him to lend the use of his eyes, it is not improbable that he never would have been carried hpme, though it was the other's interest to carry him. To get extended views, you should consult with persons who differ from you in disposition, circum- stances, and modes of thought. At the same time, the most practicable advice may often be oblaii-x d from those who are of a similar nature to yourself, or who understand you so thoroughly that they are ADVICE. 59 sure to make their advice personal. This advice will contain sympathy ; for, as it has been said, a man always sympathizes to a certain extent with what he understands. It will not, perhaps, be the soundest advice that can be given in the abstract, but it may be that which 3'ou can best profit by ; for you may be able to act up to it with some consist- ency. This applies more particularly when the advice is wanted for some matter which is not of a temporary nature, and where a course of action will have to be adopted. It is observed in "The Statesman," with much truth, " Nothing can be for a man's interest in the long run which is not founded on his character." For similar reasons, when you have to give ad- vice, you should never forget whom you are address- ing, and w T hat is practicable for him. You should not look about for the wisest thing which can be said, but for that which your friend has the heart to undertake, and the ability to accomplish. You must sometimes feel w T ith him, before yo\i can possibly think for him. There is more need of keeping this in mind, the greater you know the difference to be between your friend's nature and your own. Your advice should not degenerate into comparisons between what would have been CO ADVICE. your conduct, and what was your friend's. You should be able to take the matter up at the point at which it is brought to you. It is very well to go back, and to show him what might or what ought to have been done, if it throws any light upon what is to be done, or if you have any other good purpose in such conversation. But remem- ber that comment, however judicious, is not advice; and that advice should always tend to something practicable. The advice which we have just been speaking of, is of that kind which relates to points of con- duct. If you want to change a man's principles, you may have to take him out of himself, as it were ; to show him fully the intense difference be- tween your own views and his, and to trace up that difference to its source. Your object is not to make him do the best with what he has, but to induce him to throw something away altogether. There are occasions on which a man feels that he has so fully made up his mind, that hardly any thing could move him ; and at the same time, he knows that he shall meet with much blame from those whose good opinion is of value to him, if he acts according to that mind. Let him not think to ADVICE. 61 break his fall by asking their advice beforehand. As it is, they will be severe upon him for not hav- ing consulted them ; but they will be outrrageous, if, after having consulted them, he then acts in direct opposition to their counsel. Besides, they will not be so inclined to parade the fact of their not having been consulted, as they would of their having given judicious advice, which was unhap- pily neglected. I am not speaking of those in- stances in which a man is bound to consult others, but of such as constantly occur, where his con- sulting them is a thing which may be expected, but is not due. In seeking for a friend to advise you, look for uprightness in him. rather than for ingenuity. It frequently happens that all you want is moral strength. You can discern consequences well enough, but cannot make up your mind to bear them. Let your Mentor also be a person of nice conscience, for such a one is less likely to fall into that error to which we are all so liable, of advising our friends to act with less forbearance, and with less generosity, than we should be inclined to show ourselves, if the case were our own. "If I were you," is a phrase often on our lips; but we take 62 ADVICE. good care not to disturb our identity, nor to quit the disengaged position of a bystander. We recom- mend the course we might pursue if we were act- ing for you in your absence, but such as you never ought to undertake in your own behalf. Besides being careful for your own sake about the persons whom you go to for advice, you should be careful also for theirs. It is an act of selfish- ness unnecessarily to consult those who are likely to feel a peculiar difficulty or delicacy in being your advisers, and who, perhaps, had better not be informed at all about the matter. mm\\. For once that secrecy is formally imposed upon you, it is implied a hundred times by the concur- rent circumstances. All that your friend says to you, as to his friend, is intrusted to you only. Much of what a man tells you in the hour of afflic- tion, in sudden anger, or in any outpouring of his heart, should be sacred. In his craving for sym- pathy, he has spoken to you as to his own soul. To repeat what you have heard in social inter course is sometimes a sad treachery ; and when it is not treacherous, it is often foolish. For you com- monly relate but a part of what has happened, and even if you are able to relate that part with fair- ness, it is still as likely to be misconstrued as a word of many meanings, in a foreign tongue, with- out the context. There are few conversations which do not imply 64 SECRECY. some degree of mutual confidence, however slight. And in addition to that which is said in confidence, there is generally something which is peculiar, though not confidential ; which is addressed to the present company alone, though not confided to their secrecy. It is meant for them, or for persons like them, and they are expected to understand it rightly. So that, when a man has no scruple in repeat- ing all that he hears to anybody that he meets, he pays but a poor compliment to himself; for he seems to take it for granted that what was said in his presence, would have been said, in the same words, at any time, aloud, and in the market-place. In short, that he is the average man of mankind ; which I doubt much whether any man would like to consider himself. On the other hand, there is an habitual and unmeaning reserve in some men, which makes secrets without any occasion ; and it is the least to say of such things that they are needless. Some- times it proceeds from an innate shyness or timid- ity of disposition ; sometimes from a temper natu- rally suspicious ; or it may be the result of having been frequently betrayed or oppressed. From whatever cause it comes, it is a failing. As cun- ning is some men's strength, so this sort of reserve SECRECY. 65 is some men's prudence. The man who does not know when, or how much, or to whom to confide, will do well in maintaining a Pythagorean silence. It is his best course. I would not have him change it on any account ; I only wish him not to mistake it for wisdom. That happy union of frankness and reserve which is to be desired, comes not by studying rules, either for candor or for caution. It results chiefly from an uprightness of purpose, enlightened by a profound and delicate care for the feelings of others. This will go very far in teaching us what to confide, and what to conceal, in our own affairs ; what to repeat, and what to suppress in those of other people. The stone in which nothing is seen, and the polished metal which reflects all things, are both alike hard and insensible. When a matter is made public, to proclaim that it had ever been confided to your secrecy may be no trifling breach of confidence ; and it is the only one which is then left for you to commit. With respect to the kind of people to be trusted, it may be observed that grave, proud men are very false confidants ; and that those persons, who have 66 SECRECY. ever had to conduct any business in which secrecy was essential, are likely to acquire a habit of re- serve for all occasions. On the other hand, it is a question whether a secret will escape sooner by means of a vain man, or a simpleton. There are some people who play with a secret, until at last it is suggested by their manner to some shrewd person who knows a little of the circumstances connected with it. There are others whom it is unsafe to trust ; not that they are vain, and so wear the secret as an ornament ; not that they are foolish, and so let it drop by acci- dent ; not that they are treacherous, and sell it for their own advantage. But they are simple-minded people, with whom the world has gone smoothly, who would not themselves make any mischief of the secret which they disclose, and therefore do not see what harm can come of telling it. Before you make any confidence, you should consider whether the thing you wish to confide is of weight enough to be a secret. Your small secrets require the greatest care. Most persons suppose that they have kept them sufficiently when they have been silent about them for a certain time ; and this is hardly to be wondered at, if there is SECRECY. 67 nothing in their nature to remind a person that they were told to him as secrets. There is sometimes a good reason for using con- cealment even with your dearest friends. It is that you may be less liable to be reminded of your anxieties when you have resolved to put them aside. Few persons have tact enough to perceive when to be silent, and when to offer you counsel or condolence. You should be careful not to intrust another unnecessarily with a secret which it may be a hard matter for him to keep, and which may ex- pose him to somebody's displeasure, when it is hereafter discovered that he was the object of your confidence. Your desire for aid, or for sympathy, is not to be indulged by dragging other people into your misfortunes. There is as much responsibility in imparting your own secrets, as in keeping those of your neighbor. THE SECOND PAKT. " The wisdom touching negotiation or business hath not been hitherto collected into writing, to the great derogation of learning, and the pro- fessors of learning. For from this root springeth chiefly that note or opinion, which by us is expressed in adage to this effect : ' That there is no great concurrence between learning and wisdom.' For of the three wisdoms which we have set down to pertain to civil life, foi wisdom of behavior, it is by learned men for the most part despised, as an inferior to virtue, and an enemy to meditation ; for wisdom of government, they acquit themselves well when they are called to it* but that happeneth to few ; but for the wisdom of business, wherein man's life is most conversant, there be no books of it, except some few scattered advertisements, that have no proportion to the magnitude ol this subject. For if books were written of this, as the other, I doubt not but learned men with mean experience would far excel men of long experience without learning, and outshoot them in their owu bow." — Bacon's Advancement of Learning. ON THE (Itoata nf a Han nf Itotem The essential qualities for a man of business are of a moral nature ; these are to be cultivated first. He must learn betimes to love truth. That same love of truth will he found a potent ctiarm to bear him safely through the world's entanglements — I mean safely in the most worldly sense. Besides, the love of truth not only makes a man act with more simplicity, and therefore with less chance of error, but it conduces to the highest intellectual develop- ment. The following passage in "The Statesman" gives the reason. " The correspondences of wis- dom and goodness are manifold ; and that they will accompany each other is to be inferred, not only because men's wisdom makes them good, but also because their goodness makes them wise. Ques- tions of right and wrong are a perpetual exercise of the faculties of those who are solicitous as to the 72 EDUCATION OF A MAN OF BUSINESS. right and wrong of what they do and see ; and a deep interest of the heart in these questions carries with it a deeper cultivation of the understanding than can be easily effected by any other excitement to intellectual activity. What has just been said of the love of truth ap- plies also to other moral qualities. Thus, charity enlightens the understanding quite as much as it purifies the heart. And indeed knowledge is not more girt about with power than goodness is with wisdom. The next thing in the training of one who is to become a man of business, will be for him to form principles ; for without these, when thrown on the sea of action, he will be without rudder and com- pass. They are the best results of study. Wheth- er it is history, or political economy, or ethics, that he is studying, these principles are to be the re- ward of his labor. A principle resembles a law in the physical world ; though it can seldom have the same certainty, as the facts which it has to ex- plain and embrace do not admit of being weighed or numbered with the same exactness as material things. The principles which our student adopts at first may be unsound, may be insufficient, but he must not neglect to form some ; and must only nour- EDUCATION OF A MAN OF BUSINESS. 73 # ish a love of truth that will not allow him to hold to any, the moment that he finds them to be erro- neous. Much depends upon the temperament of a man of business. It should be hopeful, that it may bear him up against the faintheartedness, the folly, the falsehood, and the numberless discouragements which even a prosperous man will have to endure. It should also be calm ; for else he may be driven wild by any great pressure of business, and lose his time, and his head, in rushing from one unfinished thing to begin something else. Now this wished- for conjunction of the calm and the hopeful is very rare. It is, however, in every man's power to study well his own temperament, and to provide against the defects in it. A habit of thinking for himself is one which may be acquired by the solitary student. But the habit of deciding for himself, so indispensable to a man of business, is not to be gained by study. Deci- sion is a thing that cannot be fully exercised until it is actually wanted. You cannot play at decid- ing. You must have realities to deal with. It is true that the formation of principles, which, has been spoken of before, requires decision ; but it is of that kind which depends upon deliberate 74 EDUCATION OF A MAN OF BUSINESS. c judgment ; whereas the decision which is wanted in the world's business must ever be within call, and does not judge so much as it foresees and chooses. This kind of decision is to be found in those who have been thrown early on their own resources, or who have been brought up in great freedom. It would be difficult to lay down any course of study, not technical, that would be peculiarly fitted to form a man of business. He should be brought up in the habit of reasoning closely ; and to insure this, there is hardly any thing better for him than the study of geometry. In any course of study to be laid down for him, something like universality should be aimed at, which not only makes the mind agile, but gives variety of information. Such a system will make him acquainted with many modes of thought, with various classes of facts, and will enable him to understand men better. There will be a time in his youth which may, perhaps^ be well spent in those studies which are of a metaphysical nature. In the investigation of some of the great questions of philosophy, a breadth and a tone may be given to a man's mode of think- EDUCATION OF A MAN OF BUSINESS. 75 ing, which will afterwards be of signal use to him in the business of every-day life. We cannot enter here into a description of the technical studies for a man in business ; but I may point out that there are works which soften the tran- sition from the schools to the world, and which are particularly needed in a system of education like our own, consisting of studies for the most part remote from real life. These works are such as tend to give the student that interest in the common things about him, which he has scarcely ever been called upon to feel. They show how imagination and philosophy can be woven into practical wisdom. Such are the writings of Bacon. His lucid order his grasp of the subject, the comprehensiveness ol his views, his knowledge of mankind, the greatest perhaps that has ever been distinctly given out by an uninspired man, the practical nature of bis pur- poses, and his respect for any thing of human inter est, render Bacon's works unrivalled in their fitness to form the best men for the conduct of the high- est affairs. It is not, however, so much the thing studied, as the manner of studying it. Our student is not in- tended to become a learned man, but a man of busi- 76 EDUCATION OF A MAN OF BUSINESS. ness ; not a " full man," but " a ready man." He must be taught to arrange and express what he knows. For this purpose let him employ himself in making digests, arranging and classifying ma- terials, writing narratives, and in deciding upon conflicting evidence. All these exercises require method. He must expect that his early attempts will be clumsy ; he begins, perhaps, by dividing his subject in any way that occurs to him, with no other view than that of treating separate portions of it separately ; he does not perceive, at first, what things are of one kind, and what of another, and what should be the logical order of their following. But from such rude beginnings, method is devel- oped ; and there is hardly any degree of toil for which he would not be compensated by such a re- sult. He will have a sure reward in the clearness of his own views, and in the facility of explaining them to others. People bring their attention to the man who gives them most profit for it ; and this will be one who is a master of method. Our student should begin soon to cultivate a flu- ency in writing ; I do not mean a flow of words, but a habit of expressing his thoughts with accu- racy, with brevity, and with readiness ; which can EDUCATION OF A MAN OF BUSINESS. 77 only be acquired by practice early in life. You find persons who, from neglect in this part of their education, can express themselves briefly and accu- rately, but only after much care and labor. Again, you meet with others who cannot express them selves accurately, although they have method in their thoughts, and can write with readiness ; but they have not been accustomed to look to the pre- cise meaning of words ; and such people are apt to fall into the common error of indulging in a great many words, as if it were from a sort of hope that some of them might be to the purpose. In the style of a man of business, nothing is to be aimed at but plainness and precision. For in- stance, a close repetition of the same word for the same thing need not be avoided. The aversion to such repetitions may be carried too far in all kinds of writing. In literature, however, you are seldom brought to account for misleading people ; but in business you may soon oe called upon to pay the penalty for having shunned the word which would exactly have expressed your meaning. I cannot conclude this essay better than by en- deavoring to describe what sort of person a con- summate man of business should be. He should be able to fix his attention on details 78 EDUCATION OF A MAN OF BUSINESS. and be ready to give, every kind of argument a hearing. This will not encumber him, for he must have been practised beforehand in the exercise of his intellect, and be strong in principles. One man collects materials together, and there they remain, a shapeless heap ; another, possessed of method, can arrange what he has collected ; but such a man as I would describe, by the aid of principles, goes farther, and builds with his ma- terials. He should be courageous. The courage, how- ever, required in civil affairs, is that which belongs rather to the commander than the common soldier. But any kind of courage is serviceable. Besides a stout heart, he should have a patient temperament, and a vigorous but disciplined im- agination ; and then he will plan boldly and with large extent of view, execute calmly, and not be stretching out his hand for things not yet within his grasp. He will let opportunities grow before his eyes until they are ripe to be seized. He will Lhink steadily over possible failure, in order to pro- vide a remedy or a retreat. There will be the strength of repose about him. He must have a deep sense of responsibility. He must believe in the power and vitality of truth, EDUCATION OF A MAN OF BUSINESS* 79 and in all he does or says, should be anxious to express as much truth as possible. His feeling of responsibility and love of truth will almost inevitably endow him with diligence, accuracy, and discreetness — those commonplace requisites for a good man of business, without which all the rest may never come to be " trans- lated into action.*' dDn ijje mwbb. This subject may be divided into two parts. 1. Dealing with others about business. 2. Deal- ing with the business itself. 1. Dealing with others about Business. The first part of the general subject embraces the choice and management of agents, the transac- tion of business by means of interviews, the choice of colleagues, and the use of councils. Each of these topics will be treated separately. There remain, however, certain general rules with respect to our dealings with others, which may naturally find a place here. In your converse with the world, avoid any thing like a juggling dexterity. The proper use of dex- terity is to prevent your being circumvented by the cunning of others. It should not be aggressive. ON THE TRANSACTION OF BUSINESS. 81 Concessions and compromises form a large and a very important part of our dealings with others. Concessions must generally be looked upon as dis- tinct defeats ; and you must expect no gratitude for them. I am far from saying that it may not be wise to make concessions, but this will be done more wisely when you understand the nature of them. In making compromises, do not think to gain much by concealing your views and wishes. You are as likely to suffer from its not being known how to please or satisfy you, as from any attempt to overreach you, grounded on a knowledge of your wishes. Delay is in some instances to be adopted advi- sedly. It sometimes brings a person to reason when nothing else could ; when his mind is so occupied with one idea, that he completely over- estimates its relative importance. He can hardly be brought to look at the subject calmly by any force of reasoning. For this disease time is the only doctor. A good man of business is very watchful, both over himself and others, to prevent things from 8L ON THE TRANSACTION OF BUSINESS. being carried against his sense of right in moments of lassitude. After a matter has been much dis- cussed, whether to the purpose or not, there comes a time when all parties are anxious that it should be settled > and there is then some danger of the handiest way of getting rid of the matter being taken for the best. It is often worth while to bestow much pains in gaining over foolish people to your way of think- ing ; and you should do it soon. Your reasons will always have some weight with the wise. But if at first you omit to put your arguments before the foolish, they will form their prejudices ; and a fool is often very consistent, and very fond o*. repetition. He will be repeating his folly in sea- son and out of season, until at last it has a hear- ing ; and it is hard if it does not sometimes chime in with external circumstances. A man of business should take care to consult occasionally with persons of a nature quite differ ent from his own. To very few are given all the qualities requisite to form a good man of business Thus, a man may have the sternness and the fix edness of purpose so necessary in the conduct o. ON THE TRANSACTION OF BUSINESS. 83 affairs, yet these qualities prevent him, perhaps, from entering into the characters of those about him. He is likely to want tact. He will be un- prepared for the extent of versatility and vacillation in other men. But these defects and oversights might be remedied by consulting with persons whom he knows to be possessed of the qualities supplementary to his own. Men of much depth of mind can bear a great deal of counsel; for it does not easily deface their own character, nor render their purposes indistinct. 2. Dealing with the Business itself. The first thing to be considered in this division of the subject is the collection and arrangement of your materials. Do noc fail to begin with the ear- liest history of the matter under consideration. Be careful not to give way to any particular theory, while you are merely collecting materials, lest it should influence you in the choice of them. You mast work for yourself; for what you reject may be as important for you to have seen and thought about, as what you adopt ; besides, it gives you a command of the subject, and a comparative fear- lessness of surprise, which you will never have if you rely on other people for your materials. In 84 ON THE TRANSACTION OF BUSINESS. some cases, however, you may save time by not laboring much, beforehand, at parts of the subject which are nearly sure to be worked out in discus- sion. When you have collected and arranged your information, there comes the task of deciding upon it. To make this less difficult, you must use method, and practise economy in thinking. You must not weary yourself by considering the same thing in the same way ; just oscillating over it, as it were ; seldom making much progress, and not marking the little that you have made. You must not lose your attention in reveries about the subject ; but must bring yourself to the point by such ques- tions as these: What has been done? What is the state of the case at present? What can be done next? What ought to be done? Express in writing the answers to your questions. Use the pen; there is no magic in it, but it prevents the mind from stag- gering about. It forces you to methodize your thoughts. It enables you to survey the matter with a less tired eye. Whereas, in thinking vaguely, you not only lose time, but you require a familiarity with the husk of the subject which is absolutely injun- rt'is. Your apprehension becomes dull; you estab- ON THE TRANSACTION OF BUSINESS. 85 lish associations of ideas which occur again and again to distract your attention ; and you become more tired than if you had really been employed in mastering the subject. When you have arrived at your decision, you have to consider how you shall convey it. In do- ing this, be sure that you very rarely, if ever, say any thing which is not immediately relevant to the subject. Beware of indulging in maxims, in ab- stract propositions, or in any thing of that kind. Let your subject fill the whole of what you say. Human affairs are so wide, subtle, and complicated, that the most sagacious man had better content himself with pronouncing upon those points alone upon which his decision is called for. It will often be a nice question whether or not to state the motives for your decisions. Much will depend upon the nature of the subject, upon the party whom you have to address, and upon your power of speaking out the whole truth. When you can give all your motives, it will in most cases be just to others,' and eventually good for yourself, to do so. If you can only state some of them, then you must consider whether they are likely to mis- lead, or whether they tend to the full truth. For your own sake there is this to be considered in giv- 86 ON THE TRANSACTION OF BUSINESS. mg only a part of your reasons : that those which you give are generally taken to be the whole, or at any rate, the best that you have. And, hereafter, you may find yourself precluded from using an argument which turns out to be a very sound one, which had great weight with you, but which you were at the time unwilling, or did not think it necessary, to put forward. When you have to communicate the motives for an unfavorable decision, you will naturally study how to convey them so as to give least pain, and to insure least discussion. These are not unwor- thy objects ; but they are immediate ones, and therefore likely to have their full weight with you. Beware that your anxiety to attain them does not carry you into an implied falsehood ; for, to say the least of it, evil is latent in that. Each day's con- verse with the world ought to confirm us in the maxim that a bold but not unkind sincerity should be the ground-work of all our dealings. It will often be necessary to make a general state- ment respecting the history of some business. It should be lucid, yet not overburdened with details. It must have method not merely running through it, but visible upon it ; it must have method in its form. ON THE TRANSACTION OF BUSINESS. 87 You must build it up, beginning at the beginning, giving each part its due weight, and not hurrying over those steps which happen to be peculiarly fa- miliar to yourself. You must thoroughly enter into the ignorance of others, and so avoid forestalling your conclusions. The best teachers are those who can seem to forget what they know full well ; who work out results, which have become axioms in their minds, with all the interest of a beginner, and with footsteps no longer than his. It is a good practice to draw up, and put on record, an abstract of the reasons upon which you have come to a decision on any complicated sub- ject; so that if it is referred to, there is but little labor in making yourself master of it again. Of course this practice will be more or less necessary, according as your decision has been conveyed with a reserved or with a full statement of the reasons upon which it was grounded. Of all the correspondence you receive, a concise record should be kept ; which should also contain a note of what was done upon any letterr, and of where it was sent to, or put away. Documents relating to the same subject should be carefully brought together. You should endeavor to establish 88 ON THE TRANSACTION OF BUSINESS. such a system of arranging your papers, as may insure their being readily referred to, and yet not require too much time and attention to be carried into daily practice. Fac-similes should be kept of all the letters which you send out. These seem little things ; and so they are, unless you neglect them. ON THE CIjow ant Management of %nfc The choice of agents is a difficult matter, but any labor that you may bestow upon it is likely to be well repaid ; for you have to choose persons for whose faults you are to be punished, to whom you are to be the whipping-boy. In the choice of an agent, it is not sufficient to ascertain what a man knows, or to make a cata- logue of his qualities; but you have to find out how he will perform a particular service. You may be right in concluding that such an office requires cer- tain qualities, and you may discern that such a man possesses most of them ; and in the absence of any means of making a closer trial, you may have done the best that you could do. But some deficiency, or some untoward combination of these qualities, may unfit him for the office. Hence the value of 00 CHOICE AND MANAGEMENT OF AGENTS. any opportunity, however slight, of observing his conduct in matters similar to those for which you want him. Our previous knowledge of men will sometimes mislead us entirely, even when we apply it to cir- cumstances but little different, as we think, from those in which we have actually observed their behavior. For instance, you might naturally ima- gine that a man who shows an irritable temper in his 'conversation is likely to show a similar temper throughout the conduct of his business. But ex- perience does not confirm this ; for you will often find that men who are intemperate in speech are cautious in writing. The best agents are, in general, to be found amongst those persons who have a strong sense of responsibility. Under this feeling a man will be likely to grudge no pains ; he will pay attention to minute things ; and, what is of much importance, he will prefer being considered ever so stupid, rather than pretend to understand his orders before he does so. You should behave to your subordinate agents in such a manner, that they should not be afraid to be frank with you. They should be able to com- CHOICE AND MANAGEMENT OF AGENTS. 91 ment freely upon your directions, and may thus become your best counsellors. For those who are intrusted with the execution of any work are likely to see things which have been overlooked by the person who designed it, however sagacious he may be. You must not interfere unnecessarily with your agents, as it gives them the habit of leaning too much upon you. Sir Walter Scott says of Can- ning, "I fear he works himself too hard, under the great error of trying to do too much with his own hand, and to see every thing with his own eyes. Whereas the greatest general and the first states- man must, in many cases, be content to use the eyes and fingers of others, and hold themselves contented with the exercise of the greatest care in the choice of implements." Most men of vigorous minds and nice perceptions will be apt to interfere too much. But it should always be one of the chief objects of a person in authority to train up those around him to do without him. He should try to give them some self-reliance. It should be his aim to create a standard as to the way in which things are to be done, not to do them all himself. That standard is likely to be maintained for some time, in case of his absence, illness, or death; and it will 92 CHOICE AND MANAGEMENT OF AGENTS. be applied daily to many things that must be done without a careful inspection on his part, even when he is in full vigor. With respect to those agents whom you employ to represent you, your inclination should be to treat them with hearty confidence. In justice to them, as well as for your own sake, the limits which you lay down for their guidance should be precise. Within those limits you should allow them a large discretionary power. You must be careful not to blame your agent for departing from your orders, when in fact the discrepancy which you notice is nothing more than the usual difference in the ways in Vhich different men set about the same object, even when they employ similar means for its ac- complishment. For a difference of this kind you should have been prepared. But if you are in haste to blame your representative, your captiousness may throw a great burden upon him unnecessarily. It is not the success of the undertaking only that he will thenceforward be intent upon ; he will be anxious that each step should be done exactly after your fancy. And this may embarrass him, render him indecisive, and lead to his failing altogether. The surest way to make agents do their work is CHOICE AND MANAGEMENT OF AGENTS. 93 to show them that their efforts are appreciated with nicety. For this purpose, you should not only be very careful in your promotions and rewards, but in your daily dealings with them, you should be- ware of making slight or hap-hazard criticisms on any of their proceedings. Your praise should not only be right in substance, but put upon the right foundation ; it should point to their most strenuous and most judicious exertions. I do not mean that it should always be given at the time of those exertions being made, but it should show that they had not passed by unnoticed. (On l\)t treatment of Ipplimnk The maxim, " Pars beneficii est, quod petitur si bene neges,"* is misinterpreted by many people. They construe " bene" kindly, which is right ; but they are inclined to fancy that this kindness con- sists in courtesy, rather than in explicitness and truth. You should be very loth to encourage expecta- tions in a suitor which you have not then the power of fulfilling, or of putting in a course of fulfilment ; for Hope, an architect above rules, can build, in reverse, a pyramid upon a point. From a very little origin there often arises a wildness of expecta- tion which quite astounds you. Like the fisherman in the Araoian Nights, when you see " a genie twice as high as the greatest of giants," you may well wonder how he could have come out- of so small a It is part of the favor, if you refuse kindly what is asked for. ON THE TREATMENT OF APPLICANTS. 95 vessel ; but in your case, there will be no chance of persuading the monster to ensconce himself again, for the purpose of convincing you that such a feat is not impossible. In addition also to the natural delusions of hope, there is sometimes the artifice of pretending to take your words for more than they are well known to mean. There is a deafness peculiar to suitors ; they should therefore be answered as much as possible in writing. The answers should be expressed in simple terms, and all phrases should be avoided which are not likely to convey a clear idea to the man who hears them for the first time. There are many persons who really do not understand forms of writing which may have become common to you. When they find that courteous expressions mean nothing, they think that a wilful deception has been practised upon them. And, in general, you should consider that people will naturally put the largest construction upon every ambiguous expression, and every term of courtesy which can be made to ex- press any thing at all in their favor. It will often be necessary to see applicants ; and in this case you must bear in mind that you have not 96 ON THE TREATMENT OF APPLICANTS. only the delusions of hope and the misinterpretation of language to contend against, but also the imper- fection of men's memories. If possible, therefore, do not let the interview be the termination of the mat- ter ; let it lead to something in writing, so that you may have an opportunity of recording what you wished to express. Avoid a promising manner, as people will be apt to find words for it. Do not resort to evasive answers for the purpose only of bringing the interview to a close ; nor shrink from giving a distinct denial, merely because the person to whom you ought to give it is before you, and you would have to witness any pain which it might occasion. Let not that balance of justice which Corruption could not alter one hair's breadth, be altogether disturbed by Sensibility. To determine in what cases the refusal of a suit should be accompanied by reasons, is a matter of considerable difficulty . It must depend very much on what portion of the truth you are able to bring forward. This was mentioned before as a general principle, in the transaction of business, and it may be well to abide by it in answering applications. You will naturally endeavor to give somewhat of a detailed explanation, when you are desirous of showing respect to the person whom you are ad ON THE TREATMENT OF APPLICANTS. 97 dressing ; but if the explanation is not a sound or a complete one, it would be better to see whether the respect could not be shown in some other way. In many cases, and especially when the suit is a mere project of effrontery, it will perhaps be pru- dent to refuse, without entering at all upon the grounds of your refusal. In an explanation ad- dressed to the applicant, you will be apt to omit the special reasons for your refusal, as they are likely to be such as would mortify his self-love ; and so you lay yourself open to an accusation of unfair- ness, when he finds, perhaps, that you have selected some other person, who came as fully within the scope of your general objections as he did himself. Therefore, where you are not required, and do not like, to give special reasons, it may often be the best course simply to refuse, or to couch your refusals in impregnable generalities. Remember that, in giving any reason at all for refusing, you lay some foundation for a future re- quest. Those who have constantly to deal with suitors are in danger of giving way too much to disgust at the intrusion, importunity, and egotism which they meet with. As an antidote to this, they should re- 5 98 ON THE TREATMENT OF APPLICANTS. member that the suit whi^h is a matter of business to them, and which, perhaps, from its hopeless- ness, they look upon with little interest, seems to the suitor himself a thing of absorbing importance. And they should expect a man in distress to be as unreasonable as a sick person, and as much occu- pied by his own disorder. toferota<&, There is much that cannot be done without in» terviews. It would often require great labor, not only on your part, but also on the part of others whom you cannot command, to effect by means of writing what may easily be accomplished in a sin- gle interview. The pen may be a surer, but the tongue is a nicer instrument. In talking, most men sooner or later show what is uppermost in their minds ; and this gives a peculiar interest to verbal communications. Besides, there are looks, and tones, and gestures, which form a significant lan- guage of their own. In short, interviews may be made very useful, and are, in general, some- what hazardous things ; but many people look upon them rather as the pastime of business than as a part of it requiring great discretion. Interviews are perhaps of most value when they 100 INTERVIEWS. bring together several conflicting interests or opin- ions, each of which has thus an opportunity of as- certaining the amount and variety of opposition which it must expect, and so is worn into modera- tion. It would take a great deal of writing to effect this. Interviews are to be resorted to when you wish to prevent the other party from pledging himself upon a matter which requires much explanation ; where you see what will probably be his answer to your first proposition, and know that you have a good rejoinder, which you would wish him to hear before he commits himself by writing upon the sub- ject. In cases of this kind, however, there is the similar danger of a man's talking himself into obstinacy before he has heard all that you have to say. Interviews are very serviceable in those matters where you would at once be able to come to a de- cision, if you did bat know the real inclination of the other parties concerned ; and, in general, you should take care occasionally to see those with whom you are dealing, if the thing in question is likely to be much influenced by their individual peculiarities, and you require a knowledge of the men. Now this is the case with the greatest part of human affairs. INTERVIEWS. 101 You frequently want verbal communication, in order to encourage the timid, to settle the un- decided, and to bring on some definite stage in the proceedings. The above are instances in which interviews are to be sought for on their own account ; but they are sometimes necessary, merely because people will not be satisfied without them. There are per- sons who can hardly believe that their arguments have been attended to, until they have had verbal evidence of the fact. They think that they could easily answer all your objections, and that they should certainly succeed in persuading you, if they had an opportunity of discussing the matter orally ; and it may be of importance to remove this delu- sion by an interview. On the other hand, interviews are to be avoided, when you have reasons which determine } r our mind, but which you cannot give to the other party. If you do accede to an interview, you are almost certain to be tempted into giving some rea- sons ; and these, not being the strong ones, will very likely admit of a fair answer ; and so, after much shuffling, you will be obliged to resort to an appear- ance of mere wilfulness at last. 102 INTERVIEWS. You should also be averse to transacting busi- ness verbally with very eager, sanguine persons, unless you feel that you have sufficient force and readiness for it. There are people who do not understand any dissent or opposition on your part, unless it is made very manifest. They are fully prepossessed by their own views, and they go on talking as if you agreed with them. Perhaps you feel a delicacy in interrupting them, and undeceiv- ing them at once. The time for doing so passes by ; and ever afterwards they quote you as an authority for all their folly. Or it ends by your going away pledged to a course of conduct which is any thing but what you approve. But perhaps there are no interviews less to be sought after than those in which you have to appear in connection with one or two other parties who have exactly the same interest in the matter as your own, and must be supposed to speak your sentiments, but with whom you have had little or no previous communication, or whose judgment you find that you cannot rely upon. In such a case you are continually in danger of being com- promised by the indiscretion of any one of your associates. For you do not like to disown one of your own side before the adverse party ; or you are INTERVIEWS. 103 afraid of taking all the odium of opposition on your- self. You may perhaps be quite certain that your indiscreet ally would be as anxious as yourself to recall his words, if he could perceive their conse- quences ; but these are things which you cannot explain to him in that company. The men who profit least by interviews are often those who are most inclined to resort to them. They are irresolute persons, who wish to avoid pledging themselves to any thing, and so they cnoose an interview as the safest course which oc- curs to them. Besides, it looks like progress, and makes them, as they say, see their way. Such persons, however, are very soon entangled in their own words, or they are oppressed by the earnest opinions of the people they meet. For to conduct an interview in the manner which they intend, would require them to have at command that cour- age and decision which they never attain, without along and miserly weighing of consequences. Indolent persons are very apt to resort to inter- views : for it saves them the trouble of thinking steadily, and of expressing themselves with preci- sion, which they are called upon to do if they come to write about the subject. Now they certainly 104 INTERVIEWS. may learn a great deal in a short time, and with very little trouble, by means of an interview ; but if they have to take up the position of an antagonist, of a judge, or indeed any but that of a learner, then it is very unsafe to indulge in an interview, with- out having prepared themselves for it. To con- duct an interview successfully, requires not only information and force of character, but also a cer- tain intellectual readiness. People are so apt to think that there are but two ways in which a thing can terminate. They are ignorant of the number of combinations which even a few circumstances will admit of. And perhaps a proposal is made which they are totally unprepared for, and which they cannot deal with, from being unable to apprehend with sufficient quickness its main drift and conse- quences. There are cases where the persons meeting are upon no terms of equality respecting the interview ; where one of them has a great deal to maintain, and the other nothing to lose. Such an instance occurs in the case of a minister receiving a deputation. He has the interests of the public to maintain, and the intentions of the government to keep concealed. He has to show that he fully understands the argu- INTERVIEWS. 105 ments laid before him ; and all the while to conceal his own bias, and to keep himself perfectly free from any pledge. Any member of the deputation may utter any thing that he pleases, without much harm coming of it ; but every word that the minister says is liable to be interpreted against him to the uttermost. There are similar occasions in private life, where a man has to act upon the defensive, and where the interview may be considered not as a battle, but as a siege. A man should then confine himself to few words. He should bring forward his strong- est arguments only, and not state too many of them at a time ; for he should keep a good force in reserve. Besides, it will be much more difficult for the other party to mystify and pervert a few argu- ments than a set speech. And he will leave them no room for gaining a semblance of victory by answering the unimportant parts of his statement. Again, whatever readiness and knowledge of the subject he may possess, he should have somebody by him on his side. For he is opposed to num- bers, and must expect that amongst them there will always be some one ready to meet his argu- ments, if not with argument, at any rate with pro- per fallacies ; or at least that there will be some one stupid enough to commence replying without 106 INTERVIEWS. an answer. He should therefore have a person who should be able to aid him in replying ; and there will be a satisfaction in having somebody in the room who is not in a hostile position towards him. Besides, he will want a witness ; for he must not imagine that the number of his opponents is any safeguard against misrepresentation, but rather a cause, in most people, of less attention, and less feeling of responsibility. And, lastly, the most precise man in the world, if he speaks much on any matter, may be glad to hear what was the im- pression upon another person's mind ; in short, to see whether he conveyed exactly what he meant to convey. The best precaution, however, which any man can take under these circumstances, is to state in Writing, at the conclusion of the interview, the sub- stance of what he apprehends to have been said, and of what he intends to do. This would require great readiness and the most earnest attention; but, in the end, it would save very much trouble and misapprehension. A similar practice might be adopted in most interviews of business where the subject would warrant such a formality. It would not only be good in itself, but its influence would be felt throughout the interview; and people would INTERVIEWS. 107 come prepared, and would speak with precision, when there was an immediate prospect of their statements being recorded. * o » . * ■?, vV** ; Deacidified using the Bookkeeper process Neutralizing agent: Magnesium Oxide aV ^ V* Treatment Date: April 2009 %/+??. *s A ** PreservationTechnologie C °JLH • C> 4^ . • C ' B + ^ A WORLD LEADER IN COLLECTIONS PRESERVATIQ • *X^\Vv.w* . O *T^ ±**>/y?7^+ V* 1 1 1 Thnmcnn Park Drive K^ 111 Thomson Park Drive Cranberry Township, PA 16066 (724)779-2111 ** v \ V* .'«£ \/ A"- %/ " » • S ■ to*? i£^ f0 "^ ^€RT I II • ** | BOOKBINDING I c I ^ J^ti^'^' 1 0* .»^^il\\V\N>v k <3fr *b ^ ■'* m mm LIBRARY OF CONGRESS I H ma H ■ HHn — UBS