INTERSTATE COMMERCE COURSE EXPRESS SERVICE AND WATER TRANSPORTATION BY WILLIAM J. JACKMAN, B. A., LL. B. ASSISTED BY MARK H. SALT AND A STAFF OF TRANSPORTATION EXPERTS VOLUME IV UNIVERSITY EXTENSION SOCIETY MINNEAPOLIS, MINN. 1 V ï * ; . . "? i - .■' .•-■*' WW* f ' Mn'. t '•> ■ ■ ' /t»'® t" ■'• • f Copyright, 1912, By the University Extension Society j V ¥ 7l^ :/ AUTHORITIES CONSULTED. Darius Miller, President Chicago, Burlington & Quincy Railroad Company. W. C. Brown, President New York Central Lines. W. H. Williams, Third Vice President the Delaware and Hud¬ son Company. L. G. McPherson, Director of the Bureau of Railway Eco¬ nomics, Washington, D. C. W. W. Finley, President Southern Railway Company. Daniel Willard, President Baltimore & Ohio Railroad Com¬ pany. L. D. Smith, Vice President Lehigh Valley Railroad Company. W. A. Gardner, President Chicago & North Western Railway Company. Luis Jackson, Industrial Commissioner Erie Railroad Com¬ pany. W. H. Canniff, President New York, Chicago & St. Louis Railroad Company (Nickel Plate.) E. P. Ripley, President Atchison, Topeka and Santa Fe Rail¬ way System. Julius Kruttschnitt, Director of Maintenance and Opera¬ tion, Union Pacific System. W. A. Worthington, Assistant Director of Maintenance and Operation, Union Pacific System. J. W. Lee, Jr., Pennsylvania Railroad Company. W. L. Park, Vice President and General Manager Illinois Central Railroad Company. George W. Perkins, New York City. George Gerard Tunell, of the United States Railway Mail Service. 3 4 AUTHORITIES CONSULTED. Prof. Henry C. Adams, Statistician Interstate Commerce Commission. O. P. Austin, Chief of Bureau of Statistics, Department of Commerce and Labor. Charles Nagel, Secretary of Department of Commerce and Labor. Herbert Knox Smith, former United States Commissioner of Corporations. Emory R. Johnson, Ph. D., author of 4'American Railway Transportation. ' ' Hon. J. P. B. Casgrain, Quebec; author of "The Problems of Transportation in Canada.'' Hon. J. L. Payne, Comptroller of Statistics, Department of Railways and Canals, Canada. Thomas E. Sands, General Freight Agent, "Soo" Line. J. W. Healey, Agent American Express Company, Minneapo¬ lis, Minn. TABLE OF CONTENTS Authorities Consulted 3 Introduction 15 CHAPTER I. Origin of the Express Business 19 Pioneer in the Industry—General Nature of Business;— Ownership of Express Companies—How Railroads are Inter¬ ested—Harnden's System of Accommodation—Rapid Growth of the Original Enterprise—First Exclusive Express Cars— Start of Wells, Fargo Company—The Southern Express— Great Mileage Covered by Express Service—Business In¬ creases Every Year—Gradual Enlargement of Express Func¬ tions—Various Classes of People Benefited—The Adams Express Bonanza—Immense Amounts of Money Handled— Express Companies as Bankers—Territory Covered by the Service. General Terms of Contracts—Express Right an Exclusive One—Mutual Responsibilities and Privileges—Use of Rail¬ way Employees—How the Railroads are Paid—Percentage of Gross Receipts—Revenues in 1911—Nearly $74,000,000 CHAPTER II. Contracts With Railroad Companies 39 5 6 CONTENTS. Paid to Railroads—High Rates Forced by Contracts—Per¬ centages Reported by Leading Companies—Other Features of Contracts—Why Public is Interested—Feats in High Finance —Advances Made in Sixteen Contracts—The C. 0. D. Check Proposition—Express Companies Barred from Serving Com¬ peting Roads—Nub of the Express Contract. CHAPTER III. Railroad Control of Express Companies 55 Majority Interest Largely Held by Railway Men—Control of Adams Company—Four of the Seven Directors Heavy Holders of Railway Stock—New York Central and Other Roads Prom¬ inent in Control of American Express—The Globe Company Owned Outright by Gould Roads—James J. Hill Interests Own Great Northern and Northern Express Companies— Pacific Company, Previous to Dissolution, Held by Union Pacific System—Harriman Estate and American Express Control Wells, Fargo Company—Western Express the Prop¬ erty of the "Soo" Line—Ownership of United States Express. CHAPTER IV. Classification of Traffic 65 System of Classification Somewhat Like That of Rail Carriers —Main Points of Difference—Official Grouping of Express Matter—Designation of Various Classes and Grades—In¬ creased Charges Secured by Classification—How Higher Rates are Obtained—Some Instances of Decrease in Charges —Averages of Selected Rates—The Graduate Scale—How Used—Yearly Issue of Official Classification—Base Rates and Distances—Special Graduates and Rates—Marked Decrease in Charges for Carrying Money—Mysteries of Express Classi¬ fication—Simpler Method Suggested by Interstate Commerce Commission—Evils of the Present System. CONTENTS. 7 CHAPTER V. Computation of Express Rates 79 Basis of Computation—Its Main Features—Six Main Divi¬ sions—Elements Entering Into the Fixing of Charges—Weight and Value the Chief Factors—"General Special" Freight— Sections A, D and E—Single and Double Graduate Charges— Queer Things in Money Charges—Low Rates on Newspapers —Merchandise Pays Four Times the Newspaper Rate—Work¬ ing of the Minimum Rate Clause—Some Inconsistencies in Charges—The Heavier the Package the Larger the Rate Per Pound—Illustrations Given in Government Tables—How the Double Graduate Works—Facts Presented in Boise Case. CHAPTER VI. Profits of Express Business 99 Wonderful Returns Made on Small Capital—Case of Northern Express Company—Earnings of $433,441 a Year Without Investment—Showing of Adams Express—Earnings of 25 Percent on all Stock Including $10,800,000 Issued as Divi¬ dends—American Pays Dividends of 21 Percent, and Accum¬ ulates an Enormous Surplus—Globe Express Paid 706 Percent in 1910—Divisions of the Surplus Would Give Shareholders 1,600 Percent—Great Northern Another Profitable Enterprise —Finances of National Company—Last Earnings of the De¬ funct Pacific—Southern Express Stockholders Well Repaid. CHAPTER VII. Method of Keeping Accounts 109 New System Prescribed by Interstate Commerce Commission —Special Features Insisted Upon—Uniformity Secured— One Former Cause of Trouble—Many Radical Changes Made —Classification of Operating Expenses—Items Properly CONTENTS. Chargeable as Operating Expenses—Accepted Unit of Express Service—Details of Operating Revenue Account—What Operating Expense Account Should Show—The General Balance Sheet—How It is Made Up—Record of Financial Paper Issued—Cost of Realty and Equipment—Items Re¬ quired in This Statement—Income and Profit and Loss— Sample of Properly Kept Account. CHAPTER VIII. Division of Territory by Roads 127 Competition for Traffic in the Various States, but None as Between the Railroads on Which Express Companies Operate —Real Monopoly in Only Six States—Constant Tendency Toward Expansion—Wells, Fargo Company's Field—Sphere of Adams and American—Operations of Southern—Territory of the Great Northern—Where the Northern Finds Its Busi¬ ness—Pacific Company Formerly Had a Large Field—Where the Globe and National Operate—The Canadian Companies —Western is Active in Both East and West. CHAPTER IX. Money Orders and C. O. D. Business 141 Enormous Amount of Financial Paper Issued Yearly— American Company Alone Puts Out Nearly $300,000,000 Worth in 1910—Many Millions in Checks and Orders—Wells, Fargo Second—Business of the Minor Companies—Varied Use of Money Orders—Queer Experience of an Actor—For¬ eigners Partial to American System—C. O. D. Business— Details of Its Operation—Profits Immense in the Aggregate, But Small in Each Instance—What It Is. CONTENTS. 9 CHAPTER X. Block System of Stating Rates 155 New Method of Rate Making Proposed by Interstate Com¬ merce Commission—Details of System—Purpose Is to Sim¬ plify Rate Sheets—Great Reduction in Number of Rates— Method of Ascertaining Charges—How to Use the Scale Card—Minimum and Maximum Charges—Short-Haul Charges Provided For—Each Block Subdivided Into Squares —Operation of the Square System—Location of Towns by Blocks and Squares—How Rates are Ascertained—Use of the Express Directory—Finding the Block and Square Num¬ bers—Large Reduction in Charges Proposed—Horizontal Cut in Prices Amounting in Some Instances to 25 Percent. CHAPTER XI. Fruitful Causes of Complaint 175 Why the Public Believes There Is Concerted Action by Express Companies—Some of the Things Complained Of—Express Officials Admit Necessity for a Change—Double Collection of Charges—How it is Worked—Remedy Proposed by Com¬ mission—Overcharges and Undercharges Lead to Discrim¬ ination—Tariffs Too Involved—Precautions Against Errors Suggested—Circuitous Routing of Shipments—What It Re¬ sults In—Plan of Definite Short-haul Routing Outlined— Arbitrary Free Delivery Limits. CHAPTER XII. Duties and Salaries of Employees 195 Large Opportunities for Advancement—General Nature of the Service—High Order of Intelligence Required—Why the Companies Insist Upon Having High-Class Help—Courtesy to the Public an Important Item—Collection of Express Shipments—Method of Handling—Routine from Collection 10 CONTENTS. to Delivery—Wagon Service—Making Out of Way-bills— Train Service and Delivery to Local Agent at Destination— What the Local Agent Does—Many Checks to Ensure Accu¬ racy—Hiring of Employees— The Qualifications—Men Only Engaged—Bonds Required for Every Employee—The Range of Salaries—Where Best Men are Trained. CHAPTER XIII. Rules Governing Express Service 209 Receipting for Shipments—Routing Shipments—Aggregating Weights—Returned Shipments—Prohibited Traffic—Delivery Limits—Graduated Charges and Pound Rates—Valuation Charges—Methods of Ascertaining Charges—C. O. D. Ship¬ ments—Partial Delivery—Carload and Bulky Shipments— Division of Charges—Commodity Rates—Change of Des¬ tination in Transit—Prepayment of Charges—Undelivered Packages—Application of Joint Rates—Various Ways of Packing Goods. CHAPTER XIV. Changes Ordered by Commission 221 Radical Reforms in Express Business Instituted—Result of Exhaustive Hearing—Eighteen Plaintiffs Attack Practices and Rates—Finding of the Commission—Many Drastic Changes Outlined—Tariffs Must Be Simple and Readily Understandable—New Classification and Rates Ordered— Rules Too Involved—Direct Through Routes Compulsory- —Precautions Against Overcharges—Merchandise Rates Dis¬ criminatory—Evils in Graduated Scale—Arbitrary and Un¬ reasonable—Burden on Small Package Business—What Ex¬ press Records Show—Blanket Rates Impracticable. CONTENTS. 11 WATER TRANSPORTATION. CHAPTER I. Freight Traffic by Water 237 Influence on Railway Rates—Cheapness of Water Trans¬ portation—The Factor of Speed—Liability of Carriers—High Cost of Marine Insurance—Traffic on Great Lakes—Cargoes of Coal and Ore the Most Important—Low Lake Rates on Coal—Flour Rates by Lake and Rail—Immense Traffic on the Lakes—Tonnage Enormous—Heavy Movement Through the Various Canals—Ohio and Mississippi River Trade— Water Routes on the Pacific Coast—Trade From Portland and Seattle—Panama Canal Prospects—Atlantic Coast Traffic—New England Coast Traffic. Well-Defined Routes of Travel by Water—Ocean Highways Sharply Marked—Accepted Paths of Traffic—Why Certain Routes Are Favored—Ocean Winds and Currents as Factors —Influence of Panama Canal—Objective Points on the At¬ lantic—Great Diversity in Mileage—Short Course From In¬ terior Canada to England—Differences in Distance Caused by Shrinkage in Longitude—Long Routes on the Atlantic— From New York to Cape of Good Hope—New Orleans in Communication by Vessel With Entire Civilized World. CHAPTER II. Established Routes and Distances 251 CHAPTER III. Defects of Present System 263 Steady Decline of Water Transportation—Increase in Coast¬ wise and Great Lakes Tonnage—Water Transportation in 12 CONTENTS. Europe—Vast Sums Expended on Waterways—Why European Waterways Prosper—Business a Family and Hereditary Affair—High Freight Rates on European Railroads—American Waterways Generally Off Established' Trade Currents—In¬ dustries Built With Reference to the Railroads—Waterway Traffic Mostly Local in Character—Lack of a Standard Type of Vessel—Services to the Shipper Restricted—Transportation on the Columbia River—Special Type of Vessels on the Great Lakes—Control of Great Lakes Navigation in a Few Hands. CHAPTER IV. Shipping Contracts and Documents 279 How the Cargo Capacity of Vessels Is Secured—The "Tramp" Vessel—Terms of a Charter—What a Charter Means—Services of a Vessel Broker—His Methods of Operation—Fluctuation of Charter Quotations—Difference Between Water and Rail Rates—Wording of a One-Journey Charter—Time Charter on Great Lakes—Time Charter on the Pacific—Typical Bill of Lading—A Ship's Manifest—Purpose and Contents of the Various Documents—Necessary in Protection of Both Vessel Owner and Person Who Engages Craft—Difference in Lake and Ocean Charters. CHAPTER V. Official Regulation of Liability 307 Liability of Carriers by Water Defined by Congress—Water Carriers Rarely Insurers of Goods—Transportation of Nitro- Glycerine Forbidden on Passenger Vessels—Liability of Masters, etc., as Carriers—In Case of Loss by Fire on Vessels —Liability of Owner Not to Exceed his Interest—When Charterer is Deemed the Owner—Limitation of Liability of Owners—Certain Clauses Forbidden to be Inserted in Bills of Lading—What is Required in a Bill of Lading—The "Flag Clause" in Bills of Lading—General Policy of the Harter Act. CONTENTS 13 CHAPTER VI. What Constitutes Navigable Water? 319 No Established Standard in This Country—Wide Range in Definition—How Millions of Public Money are Wasted—Much Better Conditions in England—Ebb and Flow of Tide the Test of Navigability—Term Too Elastic in the United States —Effect of Local Industries—Many Streams on Which it is Barely Possible to Pole Logs Classed as Navigable—Rulings of the Courts—What Constitutes a 4 4 Highway of Commerce" ? Reasons Why Exactitude in Tonnage Measurements is Im¬ portant—Two Kinds of Tonnage—Displacement and Cargo Capacity—Why Both Methods are Used—Former Applied to Naval and Pleasure Craft—Latter to Vessels Carrying Freights—How Displacement Tonnage is Figured—Means of Fixing Upon Cargo Tonnage—System of Measurement Employed—What Exact Measurement Means to the Person Who Charters a Vessel—Shortage in Cargo Capacity. Striking Variety of Forms and Types in Water Carriers— Methods of Propulsion—Grouped by Character of Occupation —-Regular Line Boats-—Freight and Passenger Steamers on the Great Lakes—Bulk Freighters on the Great Lakes—Pecul¬ iar Models of Great Lakes Freighters—Double Bottoms and Their Use—Passing of the Whalebacks in Lake Trade—Self- Trimming Steam Colliers of the Atlantic—Tugs and Schooner Barges—Bulk Freighters on the Ocean. CHAPTER VII. Tonnage and Classification of Vessels 331 CHAPTER VIII. Types of Vessels in Service 345 CHAPTER IX. Marine Insurance—Its Features 355 Why Marine Insurance is Essential—Protection for Shipper 14 CONTENTS. by Water—Liability of Water Carriers Limited—Every Nation Has Its Own Form of Marine Policy—The English Lloyd's Policy—Difference Between the Open and Value Policy—"Floating" and " Named" Policies—Voyage and Time Policies—Expressed or Implied Warranties in Marine Insurance — Perils Against Which Protection is Granted—Perils of the Sea, Fire, jettison and Barratry—Grades of Losses. CHAPTER X. Port Facilities and Rules 369 Waterways of Little Use Without Terminal Facilities—Ter¬ minals of Greater Importance to Water Carriers Than to Rail¬ roads— Harbors are Not Enough—Effect of Terminals on the Commercial Prosperity of Ports—Wharves, Warehouses, and Mechanical Loading and Unloading Devices—American Seaports vs. European Ports—Fixing Wharfage Fees by Law or Local Ordinance—Importance of Reasonable Termi¬ nal Charges—Official Rules Governing the Loading and Unloading of Vessels—"Lay Days" and the Meaning of the Term. CHAPTER XI. Policy of Federal Improvement , 377 Weil-Defined Plan Lacking—Politicians Mainly in Control— Enormous Appropriations Without Suitable Results—Nearly $10,000,000 Expended in 1910—Over $560,000,000 Spent Since 1890—Details of the Expenditures—Wasteful Nature of the Work—Mistakes Made on the Missouri and Mississippi Rivers—Costly Improvements Destroyed by Floods—Protests of Government Engineers Unheeded—Defects of the System. Questions for Review 381 Index 427 INTRODUCTION Under the direction of the Interstate Commerce Commission radical changes are being made in the express service in the United States. It is not put¬ ting the situation too strongly to say that the service is being revolutionized. Rates are to be largely reduced, a new system of classification adopted, and a much different method of computing charges from that now in use instituted. Some idea of the importance of these changes may be had when we stop to consider the magnitude of the express business. Official figures for last year show that the thirteen companies reporting to the Interstate Commerce Commission had a total gross income of $149,311,485. Of this they paid to the railways $73,956,455 for the privilege of conducting business, laid out $67,996,759 in operating expenses, and had a net operating revenue (profit) of $7,358,- 271. Service was given over 270,664 miles of railway, steamer, electric and stage coach routes. Cash dividends amounting to $5,848,043 were paid to stockholders direct from the income, and $8,496,960 from the surplus fund, making a total of $14,345,003 distributed in the form of dividends during the year, with a credit of $59,401,759 left in the surplus fund. Even at the reduced rates ordered by the Com- 15 16 INTRODUCTION mission the express business will remain attractive from the investor's viewpoint, and as it is constantly expanding will offer more and more inducements to ambitious young men. It is a subject which should be studied carefully, not only by those desiring to embark in the business, but by the great army of people who from time to time become patrons of the various companies. The changes proposed by the Commission make this study of more importance than ever. Under the new program it will be possible for the layman to ascertain definitely what the charge for service between any two given points should be, pro¬ vided he understands the new system. The plan is fully explained in this volume. It has the merit of simplicity, if nothing more. Those conversant with the conditions which the Commission has undertaken to reconstruct freely admit that the proposed changes will bring about a much-needed reform. Hitherto express rates, classi¬ fications and rules have been a sort of mystic lore intelligible only to the most advanced of experts in the express business, a large proportion of the clerks working blindly under instructions which they did not understand. In the presentation of the situation the author has not been actuated by motives of hostility toward the express companies. It is unfortunate that the companies themselves, taking advantage of condi¬ tions which made such a course possible, have encouraged practices which have brought the service into disrepute. It is this which has made necessary INTRODUCTION. 17 the interference of the Interstate Commerce Com¬ mission, and presentation of the facts is essential in showing why official regulation was undertaken. Few people understand the intricacies of the express business, and the methods employed by the managers in the past have tended to still further befog and confuse the public mind. If the new system works as intended abuses will not only be corrected, but the general conduct of the business simplified so that any person of average intelligence may readily understand its important features. Transportation by water is important mainly to producers, shippers and consumers. It does not affect employees to the same extent as railway and express transportation as the opportunities for ex¬ perts, either in clerical or mechanical operative lines, are more limited. In the first place there is less help needed in proportion to the volume of traffic moved, and the nature of the occupations, the skill required, is much different. As a study transpor¬ tation by water is of interest mainly in its relation to transportation by rail, its effect upon the latter, and its bearing upon the trade of the country at large, and in this volume the subject is treated mainly from this viewpoint, rather than as an individual industry. CHAPTER I. ORIGIN OF THE EXPRESS BUSINESS. Like many other enterprises that have reached gigantic proportions, the express business of the United States had its origin in the most humble way. It was an experiment at the start, and while its projector, William Harnden, undoubtedly had faith in his idea, he nor any of those who adopted and imitated his methods, could have had any concep¬ tion of the magnitude to which the industry was destined to grow. The express business, as conducted in the United States and Canada, is purely an American idea. No other countries have anything of a similar char¬ acter. Great Britain has the parcels post, which performs a somewhat similar service to that of the American express companies. There is a limit, however, to the size and weight of packages that may be sent by the parcels post, while with the American express companies there is no limit. The latter will undertake to transport and deliver a lock of hair or an elephant; a rose or $10,000,000 in gold. On the continent of Europe some of the nations have a counterpart of the British parcels post, but these are the exceptions. The continental railroads, how¬ ever, run what are known as "parcels vans" in con- 19 20 . ORIGIN OF THE EXPRESS BUSINESS. nection with their passenger trains, and these carry- packages such as would go by express in the United States or Canada. The European railroads maintain a collection and delivery service for this class of business, and exact a higher toll for its transaction. This is also the case with the British railroads. It is purely a railroad proposition, however. There is no express company to be reckoned with, and the entire receipts find a lodging place in the railroad companies' treasuries. Ownership of Express Companies. The American express companies are separate corporations, which operate over the various lines of railroads, pay the railroads a fixed sum for the privilege, or a percentage of their receipts, and by charging the public higher than freight tolls for collection, delivery, and speed of service, have in some cases grown into monster corporations which vie in magnitude with the roads over which they operate. The Canadian express companies are owned outright by the railroad systems, but have a separate corporate existence. None of the American express companies is, owned outright by the rail¬ roads, but a scrutiny of the list of stockholders of the express companies will show that the big stock¬ holders are also influential in the ownership and management of the railroad lines over which the express companies operate. In a way, this may be called a good thing for the latter. It makes for their stability. It assures them that over certain ORIGIN OF THE EXPRESS BUSINESS. 21 railroads and in certain territory they may reason¬ ably be considered fixtures, and will have no compe¬ tition. Harnden's advent in the express business was in 1839. Railroads were then in their infancy, were hardly factors in the transportation of freight, and their chief value was considered to lie in the speedy movement of passengers from one point to another. The country was barely out of its stage coach days, and such occasional packages as were sent from one point to another up to that time had been sent by the stage coaches. As a matter of fact, there were comparatively few packages to be sent at any time. Communities were largely self supporting; they pro¬ duced about all that they required, and such com¬ merce as there was mostly sought water lines. The costs of land carriage were almost prohibitive, while the water carriage was always cheap. Friendly Accommodation of Patrons. With the coming of the railroads a change in con¬ ditions was almost immediately manifest. The people of New England found there were many things produced in New York which New England desired, and which the new mode of travel enabled them to get in an incredibly short space of time as compared with the water routes. Similarly New York devel¬ oped a demand for certain New England productions. Especially was this the case with certain food sup¬ plies. Harnden, who was a man of keen perception, had noticed in traveling that almost every passenger was laden with bundles or baskets that friends in 22 ORIGIN OF THE EXPRESS BUSINESS. one city were sending to friends in the other. He also noticed that the conductors and baggage men always carried numerous packages which they left at the various stations along the route to be called for by the parties to whom they were addressed. This was not a source of revenue to the railroads. It was carried on by the conductors and baggage men solely as an accommodation to the patrons of the road, many of whom were their personal friends. There was no fixed schedule of charges. If the sender of a package wanted to give the conductor or baggage man 50 cents or a dollar for his trouble it was thankfully received, and the aggregate of the sums they so obtained became in time a most impor¬ tant part of their income and far exceeded the salaries they were paid. The traffic was wholly unorganized. No receipts were given, and if a package was lost or stolen or so badly damaged in transmission as to be worthless, there was no redress to be obtained by either sender or consignee. Harnden's Belief in System. Naturally such conditions were productive of many complaints. Valuable packages were some¬ times lost and valuable goods ruined. If a package went astray there were no means of tracing it. Harnden figured that if the service was systematized it could be greatly extended, and he started a regular express route between New York and Boston, with a fixed scale of charges. He gave his patrons a receipt for their packages and assumed responsi- ORIGIN OP THE EXPRESS BUSINESS. 23 bility for their safe transmission. The service was a crude one at first. The messengers traveled in the ordinary passenger coaches carrying their packages with them. Perhaps Mr. Harnden's action in starting the express business was based upon more than obser¬ vation. He had been a railroad man himself and it is more than likely his venture was prompted by his personal experience. Harnden was a Massachusetts Yankee, born at Reading, in that state in 1812, his family having been among the original settlers of that town. After leaving school young Harnden learned the trade of a cabinet maker, at which he worked until 1834, when he obtained a position on the Boston and Worcester Railroad where he was employed as a conductor for a few years. Undoubt¬ edly while occupying this position he was constantly besought to take charge of packages between the two cities, as well as other points along the line of the road, and it is quite reasonable to assume that the income he derived from this source lodged the germ of the express business in his brain. He was a slight, delicate man, and the rigors of the railroad business proving too much for him, he was finally obliged to relinquish his position. The establish¬ ment of an express business promised him an ade¬ quate income with a minimum of effort, and in the early part of 1839 he announced, in a modest adver¬ tisement in a Boston newspaper, the beginning of the business between Boston and New York. At the start he was the whole business himself. He carried a couple of large valises in which he would 24 ORIGIN OP THE EXPRESS BUSINESS. place packages of value, and traveled on the trains in the regular passenger coaches. Patronage came to him and he established a reputation for reliability. In a few months time he began to expand and hired two men to assist him, at the same time opening offices at No. 9 Court Street, Boston, and No. 1 Wall Street, New York. He now devoted himself to the enlargement of the business and let his assist¬ ants act as the traveling messengers. One of these assistants was his brother, Adolphus, who lost his life on the steamer Lexington off Long Island in 1840. Rapid expansion of the business took place. In 1840 Mr. Harnden extended his express service to Philadelphia, so that he then embraced the three principal cities of the country in his service. In the same year he formed a partnership with a man named Brigham and started a transatlantic service, at first opening offices in England, and later extending his operations to Scotland, Ireland and Germany. It was a period of great activity in immigration, and in this Mr. Harnden saw another field for his activi¬ ties at a profit. Immigrants who had been in this country a few years were sending great sums of money abroad every year to pay the expenses of their relatives to this country, and the firm of Harn¬ den & Brigham undertook the safe transmission of this money to the other side. The firm obtained a practical monopoly of this business and handled many millions of dollars in the next few years. It also made arrangements with the vessel lines plying on the Hudson river, the packet boats on the Erie canal and great lake vessels for cheap transportation ORIGIN OF THE EXPRESS BUSINESS. 25 for arriving immigrants to the west, and the firm was credited within five years of having been directly instrumental in the transportation of 100,000 immi¬ grants from the countries of Europe to the American west. First of Exclusive Express Cars. In the meantime the express service was being rapidly extended over the country. The express messengers no longer traveled in passenger coaches, but arrangements had been made with the railroad companies by which they obtained accommodations in the baggage cars. There are no records to show when the first exclusive car for express service was put in operation, but it was probably in the late '40s. There is an old saying that runs to the effect that the sincerest flattery is in imitation. Assuming its truthfulness, Mr. Harnden must have been a highly flattered man. His business had not yet been fairly started when a host of imitators and competitors were in the field. Alvin Adams in 1840 invaded the New England field, and shortly after¬ wards Thompson & Co., Kinsley & Co., and several other firms were also operating in the same territory. In 1850 the American Express Company was founded by the consolidation of the Livingston and Wells companies, which had been in operation for some years and were competing in practically the same territory. In 1868 the Merchants Union Ex¬ press Company was merged with the American Express Company, which in 1891 purchased the 26 OBIGIN OP THE EXPBESS BUSINESS. New England Despatch Company. In 1854 Harn- den & Co., Adams & Co., Thompson & Co. and Kinsley & Co. united under the name of the Adams Express Company. In the same year—1854—the United States Express Company came into existence. Origin of Wells, Fargo Company. The discovery of gold in California in '49 brought a rush of new settlers into the far western country, and a number of express companies sprang up to cater to the trade of this section. One of the most famous of these was the Holladay Overland Mail and Express Company, which was a conspicuous factor in the stirring mining times of the west. Other companies that also operated in the western country were the Pioneer Stage Company, the Overland Mail and Express Company, and Wells, Fargo & Co. These four concerns were merged into a corporation under the laws of the then territory of Colorado in February, 1866, under the name of the Holladay Overland Mail and Express Company, which in November of the same year was changed to Wells, Fargo Company, under which name the company has since operated. Prior to the outbreak of the Civil War the Adams Express Company did a large business in the South¬ ern states, and being a northern enterprise its prop¬ erty and business interests were placed in jeopardy of confiscation by the Confederate slates. I o pro¬ tect its interests in the South the Adams Express Company caused to be formed an association the ORIGIN OF THE EXPRESS BUSINESS. 27 membership of which was composed of its principal southern agents and managers, who were created a body politic by the State of Georgia in April, 1861, under the name of the Adams-Southern Express Company. The name was changed in July of the same year to Southern Express Company, under which title it is still being operated. Mileage of the Express Companies. At various times other companies besides those which have been mentioned were formed to engage in the express business, until there are now thirteen companies engaged in the occupation of forwarding goods and valuables by express. The business of most of these companies is restricted to the United States, but some transact an international business and have agencies in nearly every country of the world. For the year ending June 30, 1911, these thirteen companies operated over 243,721 miles of steam railroad, 7,291 miles of electric road, 18,939 miles of steamboat mileage, and 713 miles of stage line, the total mileage covered being 270,664. Of the total mileage on steam railroads covered by these companies 225,178 miles, or over 94 percent, were in the United States, the remainder being in Canada and Mexico. The names of the thirteen companies and the number of states in which they operate are as follows : Adams Express Company, thirty-one states; Amer¬ ican Express Company, thirty-five states and Canada; Canadian Express Company, five states and Canada; 28 ORIGIN OF THE EXPRESS BUSINESS. Canadian Northern Express Company, one state and Canada; Globe Express Company, two states; Great Northern Express Company, nine states and Canada; National Express Company, five states and Canada; Northern Express Company, seven states; Pacific Express Company, nineteen states and Canada; Southern Express Company, eighteen states; United States Express Company, twenty-eight states and Canada; Wells, Fargo Company, thirty states; Hawaii and Mexico; Western Express Company, nine states. The interstate character of the express busi¬ ness is strongly emphasized by noting the large num¬ ber of states through which the large express com¬ panies operate. Not only do all the large companies do business in many states, but with the exception of Arizona, California, Florida, Nevada, Rhode Island and South Carolina, every state in the union is served by more than one express company. In Illinois, for example, will be found six companies, in Indiana six, in Iowa six, and in New York seven. There are other express companies, some of them of considerable magnitude, but they are local con¬ cerns. Business Grows Larger Every Year. For many years there has been no change in the express business. The same companies remain in the field, yearly growing larger and stronger as the lines of railway on which they operate expand. As each company has exclusive contracts with the rail¬ roads over which it operates, there is little or no chance for competition on way business, except as ORIGIN OF THE EXPRESS BUSINESS. 29 two lines of road may parallel one another. Each company has its well-defined territory, and there is a concert of action among them which prevents harmful competition even at the big competitive points. Several companies, for instance, have en¬ trance to New York city and Chicago over different lines of railroad, but the rate for shipping goods from a given point to New York or to Chicago is the same in all instances. Contracts made between express companies and railroad or steamship lines stipulate that the express company is to have the exclusive right to handle all the express business conducted over the transpor¬ tation line, for a definite term of years, and that it shall pay a certain portion of its receipts, or some¬ times a fixed sum—but this is rare—for the privilege of doing business over the line. Usually the railroad company is expected to provide the cars for the express business, and generally it does. Not in all cases, however. The express companies, as in the case of the fast freight lines, sometimes find it a distinct advantage to own their own cars. This is most unusual. Out of the thirteen express com¬ panies operating in the United States but two own any express cars, and these, according to their state¬ ments to the Interstate Commerce Commission for the year ending June 30, 1910, only owned 138 cars, which they valued at $401,188.50. Of these 138 cars the Wells, Fargo Company alone owned 124, valued at $380,168, while the remaining fourteen were owned by the Pacific Express Company and were valued at $21,020. 30 ORIGIN OF THE EXPRESS BUSINESS. Enlargement of Express Company Functions. Originally formed for the speedy and safe trans¬ mission of valuable goods, the express companies have since greatly enlarged their functions. When first put in operation their sole duty consisted in collecting shipments at points of origin, in safe¬ guarding such shipments in transit, and in delivering them to the consignees at destination. In addition to this service the express companies now perform a variety of other services which have been added from time to time, and which have been made possible by their organization and their close relation to transportation lines. They will act as their custom¬ er's agent in almost any legitimate business trans¬ action. Among the more important of the incidental services performed may be mentioned the following: Custom-house brokerage, in which the express company acts as agent for the clearing of baggage and imports of all kinds; the order and commission business, in which the company's employees make purchases, file papers, secure theater tickets, redeem pawned articles, etc.; the issuance of C. 0. D. checks, money orders, travelers' checks, and letters of cred¬ it, which are payable through the company's corre¬ spondents all over the world; the exchange of foreign moneys, and the telegraphic transfer of money. Benefit of Garden Truck Producers. The order and commission departments of the express companies have unquestionably been of very considerable service to growers and producers of ORIGIN OP THE EXPRESS BUSINESS. 31 berries, fruits, melons, vegetables, poultry, and other perishable commodities which demand prompt marketing. Traveling agents and solicitors of vari¬ ous companies visit growers, instruct them how to handle and pack their shipments, assist them in finding markets, and through the companies' agents scattered over thousands of miles of territory, keep the grower or shipper in touch with market condi¬ tions. Standing orders are solicited from dealers and placed with shippers, and every effort is made to move commodities from the localities where they are produced to markets. Growers and shippers have materially benefited by this effort on the part of express companies to increase their business. The express companies of today have grown to be giant corporations. Many of them—it may almost be said all of them—have accumulated millions of assets while at the same time paying handsome divi¬ dends to their shareholders. As illustrative of this growth it will be sufficient to briefly give one specific instance—that of the Adams Express Company— which is not exceptional in its nature, but is fairly typical of most of the other great companies. Growth of an Express Bonanza. When the Adams Express Company was formed, as has been before stated, by a consolidation of four concerns in 1854, 12,000 shares were issued to the various owners to represent their interest in the new association. There was no value placed upon these shares, but they were supposed to represent a joint, 32 ORIGIN OF THE EXPRESS BUSINESS. or partnership interest in the business and the prop¬ erty then owned. Some years later the company, all the time paying good dividends to its shareholders, had accumulated so much surplus from earnings, that it issued 108,000 more shares as a stock dividend to its shareholders. The company still kept on making money and paying dividends on its 120,000 shares, and in the course of a few more years had accumulated so much more money that it declared another dividend or "melon, " as the financial jargon has it, this time to the extent of two bond issues, the aggregate of which was $36,000,000 of 4 per cents. Assuming that the 120,000 shares of stock outstand¬ ing have a par value of $100 a share—they are quoted in the market at over $200—this will give the com¬ pany a total capital liability of $48,000,000, and if it is also assumed that the original share issue of 12,000 shares represented actual par value for the equipment, good will, etc., of the merged companies, there has been a capital obligation created of $46,- 800,000, for which not one cent of new capital has been paid in, but which is wholly represented by capitalization of earnings from the business and investments of surplus funds. Gigantic Business of Express Companies. In its statement to the Interstate Commerce Commission for the year ending June 30, 1911, the Adams Express Company gives its total income as $34,945,598. Its statement of assets was $69,124,- 869.02, of which stocks owned comprised $23,194,- 746.39, and bonds owned totaled $34,075,936.77. ORIGIN OF THE EXPRESS BUSINESS. 33 The cash on hand and current assets with the securi¬ ties owned, amounted to $62,076,211.59, and the total cost of real estate and equipment amounted to $6,461,407.70. The profit and loss account stood at $24,175,087.05. In its statement of liabilities no account was taken of the outstanding stock. The total income of all the express companies operating in the United States for the fiscal year ending June 30, 1911, was reported to the Interstate Commerce Commission as $159,128,058, which includes income from investments of $5,319,426. A total of $73,956,450, was paid to the railroads for express privileges, the expenses of operation amounted to $67,070,637, and the net income to $17,850,907. Dividends from current income amounted to $5,- 848,083, and the balance carried forward to profit and loss was $9,488,548. Dividends declared out of surplus during the year amounted to $8,496,960, and the total balance carried to profit and loss was $59,- 401,759. Some of the items in the inventory report filed with the Interstate Commerce Commission are of general interest and are herewith given: The com¬ panies owned 28,265 four-wheel trucks; office furni¬ ture and fixtures amounted in value to $1,041,772.91 ; they owned 11,165 office safes; the number of homes and other draft animals in service was 18,648; auto¬ mobiles numbered 318; double wagons 3,671; single wagons, 9,036; sleighs, 3,016; stable equipment, including harness, was valued at $433,308.68; car safes, stationary, numbered 1,361; messenger safes numbered 13,996, and messenger's packing trunks numbered 26,131. 34 ORIGIN OF THE EXPRESS BUSINESS Express Companies as Bankers. The. express companies, besides the business of transportation, are also in a way bankers, and in this line come in competition not only with the banks of the country but also with the United States post- office department. The money orders issued by the express companies are accepted anywhere at their face value, so well established is the confidence of the public in the financial soundness of the com¬ panies. This branch of the express business shows tremendous gains every year. It commends itself to all classes of people—to the man with a bank account on which he can check and to the man with¬ out a bank account who may wish to transmit money to some distant point. A check must pass through a certain banking routine for collection, and for this the banks charge. An express order issued in New York or any other place east and sent to a man in San Francisco, say, can be deposited by the receiver in his bank and will be taken as so much actual currency. Many people even use the express com¬ panies as savings banks. People who do much traveling, salesmen, actors, etc., who object to carry¬ ing large sums of currency around with them, buy express orders and mail them to themselves at their home address. It may be months before they return home and cash the orders, but they rest secure in the knowledge that their money is safe. In the panic of 1907 millions were withdrawn from the banks by people who were doubtful of the solvency of the latter, and invested in express money orders, to be ORIGIN OF THE EXPRESS BUSINESS. 35 again converted into cash when confidence had been restored. All the express companies issue money orders, but the largest business done in this line is by the Ameri¬ can Express Company, the Wells Fargo Company being second and the United States Express Com¬ pany third. The business of all the companies in this line is now close to $500,000,000 a year. In 1909 the total number of money orders issued reported to the Interstate Commerce Commission was 18,525,- 085 and their value was $374,312,924.06. In 1910 the number issued was 19,836,252, and their value was $423,331,964.84, an increase in value over those of the preceding year of $49,019,040.78. Territory Reached By Companies. The following table shows the states, territories or other countries reached by the principal express companies, with their mileage in each: State or Terri¬ tory. Grand Total Adams Express Co. American Ex¬ press Co. Great North¬ ern Ex¬ press Co. Southern Express Co. United States Express Wells. Fargo & Co. 1910 1910 1910 1910 1910 1910 1910 Total Alabama 258,128.77 4,503.44 1,870.55 4,190,65 7,951.72 5,343.96 1,167,09 363.45 23.80 4,083.00 6,671.00 2,077.11 12,844.35 $,430.56 36,495.00 55,577.84 114.00 8,215.37 32,213.00 4,283.00 32,771.46 106.44 51,522.84 Arizona 1,870.55 620.32 7,951.72 1,025.30 Arkansas........ 4.00 70.00 1,186.81 California Colorado 1,679.00 1,006.00 267.00 9.00 488.61 161.09 301.43 Connecticut Delaware........ 96.45 11.80 Dist. of Columbia Florida 3.00 4,083.00 6,455.00 Georgia 216.00 Idaho 1,349.31 5,226.27 3,280.98 144.91 98.30 1,305.65 249.74 Illinois 2,540.00 1,504.00 308.00 243.00 2,394.86 2,563.52 Indiana 36 ORIGIN OF THE EXPRESS BUSINESS. CONTINUED. State or Terri¬ tory. Grand Total Adams Express Co. American Ex¬ press Co. Great North¬ ern Ex¬ press Co. Southern Express Co. United States Express Wells, Fargo & Co. 1910 1910 1910 1910 1910 1910 1910 Iowa 10,355.63 9,211.71 3,284.22 4.327.16 2,195.04 1,629.15 2,380.99 8.537.66 8,020.46 3.849.38 8,277.55 4,155.42 6,069.18 1,788.06 1,200.30 2,156.74 2.819.39 9,129.14 4,098.00 4.070.37 11,294.63 5,914.69 2,260.25 10.004.24 262.00 3,007.00 3.921.17 3.517.38 14,180.08 1,589.37 1,135.44 4,382.34 5,412.82 2,947.21 6,747.08 1.536.67 12.511.25 71.00 1,105.48 9,252.44 2,345.00 260.00 2,007.00 2,783.24 1,807.23 601.78 378.11 1,873.64 77.86 2,111.73 1,763.80 2,829.40 2,975.90 Kansas Kentucky 675.00 753.00 Louisiana 538.06 1,385.84 Maine Maryland 1,145.00 1,111.00 535.00 426.00 17.00 467.15 Massachusetts... Michigan 1,262.32 4,089.96 1,427.70 1,684.30 999.51 168.80 2,479.68 2,451.97 423.39 142.79 2,285.07 336.40 1,646.91 M innesota........ 2,116.86 Mississippi 2,020.00 2.00 Missouri 1,401.00 193.00 2,840.00 1,062.60 836.20 118.90 1,788.06 .Montana, 1,500.11 Nebraska 250.25 Nevada New Hampshire.. New Jersey 1,147.30 24.10 796.00 81.00 1,072.00 12.00 941.74 152.96 1,388.48 370.80 2,367.01 1,132.70 Hew Mexico New York 4,280.24 North Carolina .. North Dakota ... Ohio 4,086.00 14.28 2,725.74 1,375.20 964.46 1,526,64 1,563.59 243.90 1,237.27 1,362.90 1,029.69 909.83 2,245.00 268.00 3,619.41 2,825.29 Oklahoma Oregon 131.41 Pennsylvania Rhode Island South Carolina... South Dakota Tennessee 4,460.00 262.00 2,953.97 3,007.00 2,747.00 514.00 345.00 711.00 1,403.79 405.77 2,274.12 285.07 850.84 262.36 82.72 18.03 1,124.64 1,626.60 Texas........... 6,797.17 1,304.30 Utah Vermont Virginia 1,675.00 2,615.00 92.34 Washington...... 751.77 1,724.15 441.20 West Virginia.... Wisconsin 1,312.00 223.00 601.00 402.00 1,225.11 388.36 3,634.59 921.47 1,199.93 43.35 1,856.51 14.20 Wyoming. Canada 620.77 223.94 Hawaii 71.00 1.105.48 3.550.49 Mexico Mileage not assign¬ able 2,702.00 ) 1,612.00 30.00 176.00 638,95 The states or countries reached by the other express companies, and their mileage in each, are as follows : Canadian Express Company—Maine, 89 miles; ORIGIN OP THE EXPRESS BUSINESS. 37 Michigan, 57.02 miles; New Hampshire, 53 miles; New York, 26 miles; Vermont, 32 miles; Canada, 6,871 miles. Canadian Northern Express Company—Minne¬ sota, 43.7 miles; Canada, 3,270.8 miles. Globe Express Company—Colorado, 1,697.23 miles; New Mexico, 218.42 miles. National Express Company—Massachusetts, 7.67 miles; New Jersey, 24.1 miles; New York, 1,191.62 miles; Pennsylvania, 98.4 miles; Vermont, 238.3 miles; Canada, 80.16 miles. Northern Express Company—Idaho, 321.64 miles; Minnesota, 1,191.78 miles; Montana, 1,457.31 miles; North Dakota, 1,163 miles; Oregon, 134.69 miles; Washington, 2,418.56 miles; Wisconsin, 135.49 miles. Western Express Company—Idaho, 162.95 miles; Maine, 232.4 miles; Michigan, 695.7 miles; Minne¬ sota, 744.12 miles; North Dakota, 1,085.6 miles; South Dakota, 31.7 miles; Vermont, 14.3 miles; Washington, 77.14 miles; Wisconsin, 465.78 miles. A reasonable express rate is one which gives reason¬ able compensation to the rail carrier for carrying a small package upon a passenger train, or a train go¬ ing at passenger speed, plus a reasonable compensation for the service of gathering, care, and delivering which the express company as such renders. Manifestly, under this definition, there should be a higher return to the railroad for the carriage of express matter than it receives upon its freight traffic. This should be so because of the superior character of the service given as well as to prevent the movement of ordinary freight upon passenger trains under express rates. CHAPTER II. CONTRACTS WITH RAILROAD COMPANIES. Contracts between express companies and railroad companies—the business operation agreements— usually provide that the express company shall have the exclusive right to operate upon a certain line for a definite term of years. Provision is made that all matter carried on passenger trains, except per¬ sonal baggage, corpses, milk cans, dogs, and a few other articles, shall be turned over by the railroad to the express company. In one instance the con¬ tract goes further than this. It states explicitly that all packages or freight carried upon any train at passenger train speed shall be considered as express matter and turned over to the express com¬ pany. This form of contract is, however, exceptional, and, so far as known, exists in this one case only. Usual Conditions of Contract. » As a general thing the contract in universal use provides :— That the railroad shall transport to and from all points on its lines all express matter in charge of the express company. That special or exclusive express trains shall be 39 40 CONTRACTS WITH RAILROAD COMPANIES. furnished by the railroad when warranted by the volume of express traffic. That the railroad shall furnish the necessary cars, keep them in good repair, furnish heat and light, and carry the express messengers, as well as the safes, packing trunks, and all necessary equipment. That horses, wagons and supplies required by the express company may be transported in express cars or shipped as freight. The contract further provides that the officers and employees of the express company, when traveling upon the business of the company, shall be carried free by the railway; that the railway company shall furnish such rooms in all its depots, stations and buildings as may be necessary for the loading, unloading and transferring and storage of express matter, provided the furnishing of such facilities shall not interfere with the business of the railway company. Railway Employees as Agents. It is further provided, in order to reduce expenses, that the express company may, with the Consent of the railroad, employ any of the station agents of the latter as express agents, and train baggagemen as express messengers, so long as such extra employ¬ ment does not interfere with their duties to the rail¬ road. On all important routes the express company has its own employees who devote their time exclusively to its service. On many of the minor runs, however, CONTRACTS WITH RAILROAD COMPANIES. 41 and at thousands of small stations, there is not enough of either railroad or express work to occupy a man's time exclusively in either line so, as a matter of economy, one person is engaged to serve in both capacities, the wage being paid partly by the railroad and partly by the express company. As the railroad and express interests are to large degree mutual, the same capitalists being heavily interested in both enterprises, there is little or no friction as regards one set of employees serving both companies. Where such dual employment exists the railroad assumes no liability for dishonesty or misconduct on the part of the employees, such losses as may occur being borne entirely by the express company. How the Railroads are Paid. For the service extended to express companies the railroads receive a fixed percentage of the receipts from the handling of express matter. There is no uniformity in this percentage, but as a general thing it runs from 40 to 60 percent of the gross receipts. Thus we find that for the year ending June 30,1911, the gross receipts of the thirteen express companies doing business in the United States were $152,555,522. Against this is charged off as "express privileges," meaning the amount paid to railroad companies for the privilege of transacting express business, $73,- 956,450, or nearly 50 percent. Computation of the operating revenues and ex¬ penses begins, not with the gross income, but from the amount left after the railroads have been paid. This, in the case cited, is $78,599,072. The operating 42 CONTRACTS WITH RAILROAD COMPANIES. expenses were $67,070,637, leaving a net operating revenue of $11,528,435. In some instances, especially in the case of the large railroads, a fixed minimum is guaranteed, an assurance given that the railroad's percentage will not fall below a certain amount. The express com¬ pany also binds itself to maintain a certain schedule of charges for its service to the public, usually 150 percent of what the railroad would charge for handling the same commodities as freight. The railroads, apparently dominating as they do all the express companies either through stock owner¬ ship or through interlocking directors, have the ex¬ press companies absolutely helpless whenever the latter desire to renew an expired contract or to make a new one. The result may readily be seen when the contracts between the companies which are now effective are compared with those made 30 years ago. Such a comparison will show that the important rail¬ roads now receive an increased remuneration of about 373^ percent, due to an increase in basis of payment in addition to sharing in the receipts from an enormously increased volume of business. Exact Figures of Percentages Paid. June 30, 1911, nine of the principal express com¬ panies in the United States, operating on 218,000 miles of railway, reported their contract terms as given in the accompanying table, the companies being the Adams, American, Globe, Great Northern, Northern, Southern, United States, Western and Wells Fargo companies. CONTRACTS WITH RAILROAD COMPANIES. 43 Basis of Payment for Express Privileges. No compensation paid Tonnage Fixed amounts Percentage of gross receipts: 15 or less 20 to 35 40 40 10 on gross business at stations 40 , 10 on good will 40 on merchandise 50 on perishable traffic 42 42.5 43 45 45 on local business 40 on through business 45 on local business 48 on through business 45 on local business 50 on through business 47 47.5 Steam railway mileage covered. Miles. 6.12 4,544.34 119.26 63.44 3,570.68 22,817.92 44.40 31.90 1,790.00 577.71 126.40 72.70 14,912.56 1,919.73 939.63 129.50 66.00 9,845.65 Percentage of gross receipts—Cont. 47.5 on merchandise 50 on perishable traffic 48 50 50 on local business 40 on through busiess 50 on local business 45 on through business 51 52 52.5 55 55 on local business 50 on tnrough business 56 56 on local business 50 on through business 57.5 60 70 All earnings less operating expenses Operated for railway company.... Total Steam railway mileage covered. Miles. } 2,850.00 2,219.92 46,493.78 730.70 1,789.40 9,147.50 78.01 203.06 58,145.91 4,46829 9,200.64 235.00 11,087.76 7,344.01 861.74 1,328.45 246.70 218,008.51 Other Features of Contracts. There are other features of interest in the con¬ tracts. An express company, as a rule, handles free of charge all money, bonds, valuables, and ordi¬ nary express matter belonging to the railroad; indemnifies the railroad for damages resulting from the death or injury of express employees; assumes full liability for loss or damage to express matter other than that belonging to the railroad, and pays an agreed proportion of the salaries of such railway employees as render service to the express company. 44 CONTRACTS WITH RAILROAD COMPANIES. The railroad company has the right to examine the books, records, and accounts of the express com¬ pany so far as they relate to the business done under the contract, and may require reasonable safeguards and checks for the purpose of securing correctness in accounting to it for the business done over its lines. The express company keeps the account between itself and the railway company and settles with the railway company on the basis of the amount shown in its accounts. The revenue earned on a given line of road when a shipment is carried over two or more lines is arrived at by the use of a mileage prorate or of a rate prorate. Where the rate prorate is used, the local rates per 100 pounds from point of origin to the junction point and from the junction point to destination are ascertained, and either line's proportion of the revenue from a through shipment at a through rate is determined by dividing the revenue in the ratio of the local rates. Why the Public is Interested. The amount of revenue accruing on a, given line having been determined by an express company, the amount due the railroad company is computed by applying the percentages agreed upon in the con¬ tract. With some of the smaller railroad companies, electric lines, and steamboat lines there is still used the tonnage basis of contract—that is, an agreed rate per 100 pounds—but, generally speaking, the percentage basis is the one used. The interest of the public in the percentage con- CONTRACTS WITH RAILROAD COMPANIES. 45 tract lies in the fact that an increase in the compen¬ sation received by the express company carries with it a relative increase to the other party. This may be illustrated by a specific case: On May 1, 1909, the Wells, Fargo Co. succeeded the United States Express Company on the lines of the Chicago, Mil¬ waukee & St. Paul Railway Company, paying the railway company a higher percentage than was paid by the United States Express Company. In order to retain its usual'compensation, it became necessary for Wells, Fargo Co. to increase the express rates by a number of points. It thus appears that the basis of contract between railway and express com¬ panies may be of direct interest to the public. In the case cited, the express company first [raised the percentage payable to the railway company, as express privileges, thereby ousting a competitor, and then, in order to reimburse itself, raised its rates, thereby again arbitrarily increasing the compensa¬ tion of the railway company. Feats in High Finance. Thus, while the railroad got more money for the express privilege from the Wells, Fargo Co. than the United States Co. had been paying, the increase was not a charge on the treasury of the Wells, Fargo Co. It recouped the extra outlay by the simple, but very questionable, device of raising its rates for service. There was no claim that the former rates were unprofitable, even though the privilege of doing business over the Chicago, Milwaukee & St. 46 CONTRACTS WITH RAILROAD COMPANIES. Paul lines cost the Wells, Fargo people more than it did the United States Co. The express service was being well paid for under the old schedule, but, in order to dislodge the company rendering that service the Wells, Fargo people had to bid up the privilege, to offer the railroad more money in the form of a larger percent than the United States Co. was pay¬ ing. Then, having thus secured the privilege, having bound themselves to increase the earnings of the railroad, the successful bidders turned around and said to the public: "We have obtained a very profitable contract, but it has cost us more money than it did our competi¬ tors. You must make good the difference; otherwise we will not be able to make as large profits as the old company did." Marked Advances in Percentages. Just how this advancing of the contract price works is shown in the table on page 53. We have here sixteen instances in which advances were made in the percentages paid by the express com¬ panies. In five cases the advances were made by companies which succeeded in outbidding those which had previously held the contract. These were : Chicago, Milwaukee & St. Paul Ry.—Contract obtained by Wells, Fargo Co. by paying 55 percent as against 50 formerly paid by United States. Chicago, Rock Island & Pacific—United States now has contract, paying 55 percent where Wells, Fargo formerly paid 50. CONTRACTS WITH RAILROAD COMPANIES. 47 Colorado Southern—Adams now pays 57.5 per¬ cent. The Wells, Fargo used to run the business at 50. San Pedro, Los Angeles & Salt Lake—American now conducts the express service at 55 percent. It was formerly run by Wells, Fargo at 50. Union Pacific System—Pacific Express paid 50 percent. American now has the business at 55. What this advance in percentage means to the railroads may be learned from the fact that on eight roads alone, representing 17,000 miles of express operations, the receipts of the railroads for express privileges in 1911 showed an increase of $1,673,699, of which $896,000 was directly due to the increased percentage. Getting Ahead of the Railroads. While it is the intention of all contracts of this nature that the railroad shall receive its percentage on all the express business transacted there is one feature at least from which the railroads derive little or no revenue, and the importance of this feature is increasing right along. This concerns the return of proceeds from C. O. D. collections. In former days when a C. O. D. package was delivered the pro¬ ceeds were remitted to the original consignor by express. This swelled the revenue of the express companies on which a percentage must be paid to the railroads. Nowadays a new system cuts into this feature of the railroad percentage materially. Returns of C. 48 CONTRACTS WITH RAILROAD COMPANIES. 0. D. collections are made by check and forwarded by mail. The express company charges the same fee as it did for forwarding the actual money, but is under only a fraction of the expense. It avoids the risk of loss in transmission, saves the labor of handling the business en route, and pockets the 40 or 50 percent of the fee which would otherwise go to the railroads. Say the fee for returning a certain collection is 25 cents. Of this the railroad, at the lowest estimate, would get 10 cents, leaving 15 cents for the express company out of which to pay expense of handling, insurance, etc., at a cost of about 3 cents, leaving 12 cents as profit. Now, by mailing a check to the consignor instead of delivering the actual money, the expense, postage included, is not over 3 cents, but the express company has 22 cents profit instead of only 10 cents. The issue of C. 0. D. checks by the thirteen express companies in 1910 amounted to $55,878,805. This may appear strange considering the fact that the express companies are largely owned by railway operators, but we must remember that the profits of the express business are shared by a few men, while those of the railroads are divided among a large number. It is better for a man to get one-fifth of the profits than an insignificant part. Must Avoid Competing Roads. Under most contracts the express company agrees not to operate over a competing line of road, and in one contract examined it was found that the railway CONTRACTS WITH RAILROAD COMPANIES. 49 company required that the express company "shall not fix its rates for transportation and other services connected with the express business via the railroad company at any less than the rates fixed by other express carriers between the same points, except that in case of disability or deficiency of routes via the railroad by reason of greater distance, longer time in transit," or other reasons to the prejudice of the routes via the lines of the railway company, the express company has the right to make a suffi¬ cient reduction in the rate to retain a proper share of the competitive traffic. In small towns it is customary for the railroad agent to act as the express agent also, being paid by the express company an agreed percentage of the revenue from the business done. Generally speak¬ ing the commission allowed such agents is 10 percent on both inbound and outbound business and a com¬ mission of one-third the charges on money-order- sales. The amounts paid to these agents by express companies are taken into consideration by the rail¬ way companies in fixing the salaries of their station employees, and the salaries paid by the railway companies are adjusted accordingly. Nub of the Express Contract. In brief the railroad says to the express company: "Give us 50 percent of your gross receipts and we will give you the exclusive privilege of handling express matter on this line of road for — years from date. We are to furnish and equip the cars and haul them, and, so far as possible will allow our 50 CONTRACTS WITH RAILROAD COMPANIES. employees to assist you for a proper consideration. On your part you are to charge a certain tariff for your service so as to protect our percentage, per¬ form certain service for us without charge, and assume all liability for losses by theft, etc." Express Rates are Compulsory. Railways control the rates charged by express companies. Examination of the contracts shows that the express companies are, as a rule, not per¬ mitted to file tariffs of rates for noncompetitive traffic at less than a certain multiple of the railway compan¬ ies' freight rates on similar commodities. This multi¬ ple is usually one and one-half times the freight rate, but in a number of instances is as high as two times and in one instance two and one-quarter times the freight rate. Inasmuch as the railway company receives its percentage on any charges which the express company may make, it should be noted that it is especially of interest to the railway company that the express company maintain its rates as high as possible. As a general statement, it is also true that no tariff of rates may be made effective by the express company before it has received the approval of the railway companies interested. Through their power to approve rates the railway companies are enabled, in so far as competitive conditions permit, to require the express companies to make such rates that the amount received as their percentage will not at any time be less than is acceptable to the railway companies. CONTRACTS WITH RAILROAD COMPANIES. 51 How Railroads Control Express Rates. In all cases the railroad reserves the right to supervise and regulate the charges for express serv¬ ice, even though such service is conducted by an independent company. The following clause taken from the contract made by the United States Express and the Philadelphia & Reading Railway companies is fairly illustrative of this point: It is further agreed that the rates on express traffic, and the rules and regulations applied thereto, established by the express company from time to time, shall be subject to the approval of the railway company, and that the express company shall furnish to the railway company, when requested, copies of tariffs in force on the lines of the railway company during the term of this agree¬ ment; it being understood that no express rate shall be made which shall be less than two and one-quarter times the freight tariff rates on such traffic, and that, unless compelled by law, no less rate shall be charged on any article carried by the express company without the approval of the freight traffic department of the railway company first having been obtained. It is further understood and agreed, however, that in the event that an express company in competition with the United States Express Com¬ pany for business between given points shall make a lower rate than is charged by the United States Express Company, and in the further event that the express company, with the cooperation and assistance of the railway company, shall fail, within a rea¬ sonable time, to induce such competing express company to es¬ tablish and maintain the reasonable rate desired by the railway company, that then, and in such event, the express company shall have the right hereunder to make the same rate or rates as shall have been made and charged by such competing express company. Many of the contracts contain a provision whereby the express company pledges itself, in so far as it 52 CONTRACTS WITH RAILROAD COMPANIES. legally may, to conduct its business in such a manner that both parties to the contract shall derive as great benefit from the business as possible. In a few cases, however, the duty imposed upon the express com¬ pany by the contract relative to the protection and fostering of the railway's interest is more clearly defined. Typical of such provisions is the following, from the contract between the Norfolk & Western Railway and Southern Express Company: The express company agrees to route its freight to and from exclusive points on the lines of the railway company so as to give said railroad company its longest haul, except and only where such delay ensues by this action as will jeopardize the business. The express company also further agrees that at such terminal or other points where its business may be handled by another company, the latter will be required to carry out the meaning and intent of this provision. There are few contracts which are exactly alike as to terms of payment, and conditions on which the business may be done. These vary considerably. CONTRACTS WITH BAILROAD COMPANIES. 53 STATEMENT SHOWING CHANGES IN THE BASES OF PAYMENTS FOR EXPRESS PRIVILEGES FOR CERTAIN RAILWAY COMPANIES Name of road" Central Railroad of New Jersey : Local Through Local Through Chicago & North Western sys¬ tem (money) Chicago Great Western Rail¬ road Chicago, Milwaukee & St. Paul Railway Chicago, Rock Island & Pacific system* Colorado & Southern Lines.. . Great Northern Railway Minneapolis, St. Paul & Sault Ste. Marie Railway Wisconsin Central Railway.. .. Mobile & Ohio Railroad New York Central lines Norfolk Southern Railroad: Perishable Merchandise. Philadelphia & Reading Rail¬ way: Local Through San Pedro, Los Angeles & Salt Lake Railroad Southern Railway Spokane, Portland & Seattle Railway Union Pacific system Percent of gross receipts June 30, 1908. 43 40 50 45 30 40 50 50 50 40 45 50 47.5 45 50 47.5 45 40 50 47.5 50 50 Name of express company mak¬ ing payment. /United States. J > American Wells, Fargo & Co United States Wells, Fargo & Co do Great Northern . . Western American Southern American | Southern I United States Wells, Fargo & Co Southern Northern Pacific Percent of gross receipts June 30, 1911. 48 55 55 55 55 57.5 60 55 51 50 50 48 55 51 (t) 55 Name of express company mak¬ ing payment. United State» American Wells, Fargo & Co. do. United States Adams Great Northern Western Southern American Southern United State» American Southern Northern and Great Northern American *Represents portion of system only. fAll net earnings. The railroads are sellers and the express com¬ panies are buyers of transportation, which they must obtain or cease business. As in other lines of busi¬ ness where necessities are sold, the seller has con¬ stantly increased his price, and the express company, being the middleman, in order to obtain its profit must pass the amount on to the public. CHAPTER III. HOW RAILROADS CONTROL EXPRESS CO'S. "Scratch an express company and you will find a railroad company concealed beneath it." This paraphrase of an old-time saying appears to be fully justified by the record. The official history of the organization of the various express companies doing business in this country now on file with the Inter¬ state Commerce Commission at Washington, bears out this statement. In almost every instance—there is practically no exception—the controlling shareholders in all the large express companies are men identified in some way with the operation or ownership of some rail¬ road. As a rule the stronger and more direct this connection is the greater is the probability that the express companies concerned will be found opera¬ ting over the lines of railroad with which the same men are connected. Control of the Adams Company. As an illustration of this railroad ownership or interest the following facts showing how the two industries are bound together are significant. The directors are those who were in office June 30, 1911. 55 56 HOW RAILROADS CONTROL EXPRESS Co's. Adams Express—Managers (or directors), Wm. M. Barrett, Charles Steele, Basil W. Rowe, Wm. D. Guthrie, George F. Baker, Wm. H. Damsel and Joseph Zimmerman. When alive Levi C. Weir was always a director in the company, and his estate is still a large share¬ holder. Mr. Weir was interested in the Des Moines and Fort Dodge Railroad, Iowa Central & Western Railway, Iowa Central, Minneapolis & St. Louis, and Norfolk & Western roads, and the United States Express. Mr. Steele is concerned in some seventeen railways, including the Atchison, Topeka & Santa Fe, Central Railroad of New Jersey, Cincinnati, Hamilton & Dayton, Erie, Lehigh Valley, Northern Pacific and Southern roads. Mr. Baker is a director in the Central of New Jersey, Chicago, Burlington & Quincy, Cincinnati, Hamilton & Dayton, Colorado & Southern, Dela¬ ware, Lackawanna & Western, Erie, Lake Shore & Michigan Southern, Lehigh Valley, Michigan Cen¬ tral, New York Central, Northern Pacific and Pere Marquette roads. Mr. Rowe is interested as a director in the sub¬ sidiary companies of the Adams Express, and in the Standard Trust Company. Four of the seven directors are directly interested in the management of railroad lines. American Express—At the time the last record was prepared by the Interstate Commerce Com¬ mission (1911) the directors of this company were: James C. Fargo, Lewis Cass Ledyard, Francis F. HOW RAILROADS CONTROL EXPRESS Co's. 57 Flagg, Wm. H. Seward, Cornelius Vanderbilt, C. M. Pratt, J. H. Harding, J. H. Bradley. Mr. Fargo was a director of the Chicago & North¬ western Railway, the National Express and the Westcott Express. Mr. Ledyard was a director in the New York, New Haven & Hartford and Northern Pacific roads, and New York Central lines. Mr. Pratt was interested in the Long Island, and New York, New Haven & Hartford roads, and was treasurer and director of the Standard Oil Co. (of New Jersey). Mr. Vanderbilt's interests as a railway man are too well known to require explanation. The New York Central road owns outright $3,000,- 000, of the American Express stock, being the largest permanent individual holder of record. The next largest interest is that of Charles Pratt & Co., amounting (at par value) to $440,000. Globe a Gould Enterprise. Globe Express—This company is controlled by the Denver & Rio Grande and the Rio Grande Western roads through stock ownership. It is strictly a Gould enterprise. There are nine stockholders and seven directors. These latter, at the time of the last report to the Interstate Commerce Commission in 1911, were: George J. Gould, E. T. Jeffery, Jesse White, Charles H. Schlacks, J. F. Yaile, J. W. Gilluly and J. B. Andrews. Mr. Gould is the head of the Gould System of railroads. 58 HOW RAILROADS CONTROL EXPRESS CO's. Mr. Jeffery was president of the Denver & Rio Grande, and is now chairman of the board of directors of that road. Messrs. Schlacks, Vaile, Gilluly and Andrews are all officers of the Denver & Rio Grande road. The Globe has a monopoly of the express business on the lines of the Denver & Rio Grande road. Two Exclusive Hill Enterprises. The Great Northern and the Northern Express companies are Hill enterprises. Each company has just six stockholders. Great Northern Express—Directors, Louis W. Hill, R. A. Jackson, J. M. Gruber, W. W. Broughton, and D. S. Elliott. All of these, with the exception of Mr. Elliott, are officers of the Great Northern railway. The operations of this company are con¬ fined principally to the lines of the Great Northern road. Northern Express—This is owned and controlled by the Northern Pacific Express, but the latter is not an operating company—merely a holding cor¬ poration. The directors are: Howard Elliott, J. M. Hannaford, C. W. Bunn, J. N. Hill and George H. Earl, all of whom are identified with the Northern Pacific road. The Northern Express operates mainly over the lines of the Northern Pacific with which it has a fifty-year contract dating from 1906. Pacific Express—This company discontinued busi¬ ness in 1911, being succeeded by the American. Its last directors were: James Eggleston, C. S. Clarke, HOW RAILROADS CONTROL EXPRESS CO's. 59 S. B. Schuyler, E. B. Pryor, F. A. Delano, J. Krutt- schnitt, and Erastus Young. Mr. Clarke and Mr. Schuyler represented the Missouri Pacific, Mr. Pryor and Mr. Delano the Wabash, Mr. Young and Mr. Kruttschnitt the Union Pacific system. Mr. Kruttschnitt was also a director in the Wells, Fargo Express. All the stock of the Pacific Express, amounting to 60,000 shares, was held by three railroads as fol¬ lows: Missouri Pacific, 40 percent; Union Pacific System (including Southern Pacific) 40 percent; Wabash 20 percent. There were twelve stockholders of record. Harriman Interests in Wells-Fargo. Wells, Fargo Co.—This company is controlled by the estate of E. H. Harriman and the American Express Co. Directors, Richard Delafield, H. W. De Forest, Wm. F. Herin, H. E. Huntington, Wm. Mahl, John J. McCook, L. F. Loree, Charles A. Peabody, E. A. Stedman, W. Y. S. Thome, P. M. Warburg, F. D. Underwood. Messrs. Herrin, Mahl, Thome and Peabody are all connected with the Southern Pacific road in high official capacities. Mr. Peabody is also identified with the management of the Union Pacific, Illinois Central and Pittsburgh, Ft. Wayne & Chicago roads. Mr. Loree is president of the Delaware & Hudson, and director in eight other companies. Mr. Underwood is president of the Erie. Mr. De Forest is a director of the Southern Pacific. 60 HOW RAILROADS CONTROL EXPRESS CO's. "Soo" Road in Express Business. Western Express—Directors: E. Pennington, W. F. Fitch, W. L. Martin, H. B. Dike, C. W. Gardner and W. S. Stout. Messrs. Pennington, Martin, Dike and Gardner are officers of the Minneapolis, St. Paul & Sault Ste. Marie road. Mr. Stout is a stockholder in the same road. Mr. Fitch was president of the Duluth, South Shore & Atlantic road. The men named constitute the total number of stockholders, they holding the shares in trust for the Minneapolis, St. Paul & Sault Ste. Marie road, which is the exclusive owner of the express company. Interests in United States Company. United States—Directors, Francis Lynde Stetson, Frank H. Piatt, Chauncey H. Crosby, Edward T. Piatt and Albert B. Boardman. So far as the number of stockholders is concerned this company makes an exceptional showing (Wells- Fargo standing next) having 1,600 stockholders of record in 1911, when detailed report of this nature was made to the Interstate Commerce Commission. The board of directors is a self-perpetuating body, having power to fill such vacancies as occur. No meeting of stockholders for the election of directors has been held for fifty years, the last being in 1862. The United States is what is known as "the Piatt company." It is controlled by the Piatt family, HOW RAILROADS CONTROL EXPRESS CO's. 61 but is closely allied with other express and railroad interests. Mr. Stetson, for instance, is general counsel for the Northern Pacific, Southern, Erie, Cincinnati, New Orleans & Texas, Southern Railway in Ken¬ tucky, and Southern Railway in Mississippi. Through his connection with the Morgan, Hill and Harriman interests a large number of railways are identified, directly or indirectly with the United States com¬ pany. Reports made by the National and Southern com¬ panies contain few facts tending to show railroad influence was their managements beyond the state¬ ments that Lewis Cass Ledyard and M. F. Plant, both railway men, are identified as directors. Mr. Ledyard's name is given as that of a director in the National, and that of Mr. Plant as a director in the Southern. Control of the Canadian Companies. Both the Canadian companies doing business in this country, the Canadian and the Canadian North¬ ern, are owned outright by railroads. The Canadian is controlled by the Grand Trunk railway through eight trustees, viz.: Sir Rivers-Wilson, Charles M. Hays (now dead) E. H. Fitzhugh, W. Wainwright, M. M. Reynolds, F. Scott, H. Paton and E. J. Çhamberlin. There are only eight stockholders. The Canadian Northern Express is the property of the Canadian Northern railway, operating through Mackenzie, Mann & Co. There are only five stock- 62 HOW RAILROADS" CONTROL EXPRESS CO's. holders. The directors are: Wm. Mackenzie, D. D. Mackenzie, R. J. Mackenzie and Z. A. Lash. All of these, with the exception of R. J. Mackenzie, are officers of the Canadian Northern railway. Valuable Stock Given to Railroads. In a number of instances express companies have made liberal advance payments in their stock to railroads companies in order to secure express con¬ tracts. The stock interests, of course, tend to in¬ crease the control which the railroads have over the express business. The stock payments bear no relation to the percentage payments; they are made merely as a bonus to secure certain rights. An illustration of this system is to be had in the transactions between the Wells, Fargo Company and the Southern Pacific. In 1878 the Wells, Fargo capital was $5,000,000. This was increased to $6,250,000, and the entire increase of $1,250,000 handed over to the Southern Pacific in consideration of a fifteen year contract. In 1893, the old contract having expired, another contract was made, the express company handing over $688,750 in cash and 16,625 shares of stock valued at $130 a share, or $2,161,250. This stock was obtained by increas¬ ing the express company's capital from $6,250,000, to $8,000,000 (par value). In this way the Wells, Fargo people have given « the Southern Pacific since 1879, exclusive of the per¬ centage payments which now average $2,000,000 a year, and counting stock and dividends alone, HOW RAILROADS CONTROL EXPRESS CO's. 63 $17,423,750, including two extra dividends of 300 percent. In addition to this the Southern Pacific as a stockholder, availed itself of the privilege to subscribe for additional stock which increased its holdings to the par value of $4,590,000 which it later sold for $9,180,000. Nearly 50 cents of each dollar received by the express companies goes to transportation lines, about 42 cents is required to pay the expenses of operation, and about three quarters of a cent goes for taxes. The remainder is the profit from operation, and is available for the payment of dividends and other purposes. CHAPTER IV. CLASSIFICATION OF TRAFFIC. Express companies classify their traffic on the same general plan as the railroads. There is no similarity as to the classes in which the articles are placed, but the main principles of railroad classifica¬ tion are adhered to. Bulk, weight and value are the ruling factors. A light article, occupying consider¬ able space, and of large value, will be rated higher than a cheaper one taking up less space and weighing more. Unlike railroad tariffs, however, express charges vary according to the weight of the package. For railroad transportation the shipper pays so much per 100 pounds for a given commodity regard¬ less of whether he ships 50 pounds, or 500 pounds. For express transportation the lighter the package (as a rule) the greater will be the charge per pound. Instead of classifying the traffic by groups, such as Class 1, Class 2, etc., as is done by railroads, ex¬ press companies designate the classes by names indicating the rate they take. There is a Merchan¬ dise rate, a Double Merchandise rate, a One-and- one-half Merchandise rate, a Three-times Merchan¬ dise rate, a Currency rate, a Gold-coin rate, a General Special rate, Sections A, D, and E, Scale K, etc. 65 66 CLASSIFICATION OF TRAFFIC. Official Classification of Express Matter. The Official Express Classification contains all the rules, regulations, and conditions which in any way affect the rates named in the tariff. Under the clas¬ sification are enumerated certain commodities, the circumstances and conditions under which they move being different from those pertaining to com¬ modities that move at regular merchandise rates. The service performed, the risk involved, the volume of traffic handled, the space occupied, and the degree of care required to be exercised, among other reasons, are supposed to account for the variations in charges. The following excerpts from the official list will serve to show the nature of the classification. [Bold-face type indicates items having increases. Roman type indicates items having decreases.] COMMODITY. RATE. Almanacs and pamphlets of simi¬ lar form to almanacs devoted to advertising medicines. Animals, live: Cats a Cats b Deer a. Dogs, in crates or kennels .. Dogs, in crates or kennels b Dogs, in crates or kennels. . Dogs, in carload lots, 10,000 pounds per car Merchandise pound rates, minimum 35 cents. Merchandise, Double Merchandise. Merchandise. 1^ merchandise do.... do.... Merchandise. REMARKS. When the merchandise rate per 100 pounds is $2 or more. When the merchandise rate is less than $2 per 100 pounds. When the merchandise rate per 100 pounds is $2 or more. Under the Classification for 1909 dogs returned from field trials at one-half the rate going, but not less than single merchandise. Under the Classification for 1909 1 attendant allowed to ride in car free; under the Classification for 1896 2 attendants. CLASSIFICATION OF TRAFFIC. 67 Ferrets fl. Guinea pigs Opossums a Rabbits Birds, live a Boats, metallic, folding. Book cases, boxed or crated. Burial cases, not boxed Catsup ; Cereal foods: Oatmeal, cracked wheat, flour, and other manu¬ factured cereal foods Cigar boxes, empty, not boxed or crated. Crabs, live, from points east of Ohio and Pennsylvania state line to points west thereof, and between points west of the Ohio and Pennsylvania state line. Dress forms, boxed or crated Empties: Bags and sacks, for news com¬ panies. Beer empties Bread baskets or boxes Burlaps, used for covering ship¬ ments by express. Butter refrigerators Butter empties, not exceeding 20 pounds each. Chicken coops (folding), Knock¬ ed down. Demijohns, in boxes or kegs .. . Egg cases Fish boxes Flower boxes or crates, not in¬ cluding refrigerator boxes. Flower boxes or crates, not in¬ cluding refrigerator boxes Fruit and vegetable empties (not refrigerators), returned to original shipper. Merchandise, pound rates minimum 35 cents. .do. .do. .do. , do. do. Double merchandise. .... do Merchandise Merchandise, pound rates; minimum, 35 cents; when carried by two or more companies, min¬ imum 30 cents for each company carrying. 1^ merchandise Merchandise, pound rates; minimum, 35 cents. Merchandise. One-half merchandise; minimum, 10 cents. One-half scale K; mini¬ mum, 15 cents. 10 cents each One-half merchandise; minimum, 10 cents. 20 cents each 10 cents each do. 15 cents each 10 cents each One-half merchandise; minimum, 15 cents. 10 cents each 15 cents each. When the merchandise rate per 100 pounds is $2 or more. Do. Do. Other than sectional book cases, where rate is less than $1.25 per 100 pounds. 36 quarts capacity or less, 10 cents each; over 36 quarts capacity, 15 cents each. General special rates are about 20 percent less than the merchandise rate. Scale K is the scale of rates on ale, beer, etc., and is from 20 to 40 percent less than the merchandise rate. Weighing 15 pounds or less. Weighing over 15 pounds. The rates under the Classifi¬ cation for 1896 applied only to shipments originat¬ ing at points east of the Ohio and Pennsylvania state line destined to points west of said line. 68 CLASSIFICATION OF TRAFFIC. Fruit and vegetable empties (not refrigerators), returned to original shipper. 36 quarts capacity or less, 10 cents each; over 36 quarts capacity; 15 cents each. Ice cream freezers, not exceed¬ ing 5-gallon capacity. Ice cream freezers, exceeding 5-gallon capacity. Jugs, in boxes or kegs Meat boxes 15 cents each 25 cents each 15 cents each 10 cents each Under the Classification for 1896, fruit and vegetable empties returned from points east of the Ohio and Pennsylvania state line to points west of the Ohio and Pennsylvania state line, and between points east of the Ohio and Penn¬ sylvania state line were carried free. a Under 1896 Classification, between points where the merchandise rate is $2 or more per 100 pounds, double merchandise rate. Under 1909 Classification, merchandise rate minimum charge $1, unless the charge at double merchandise is less, in which case the double merchandise rate must be charged. b Under 1909 Classification, when charged these rates to fairs or exhibitions, returned to original point of shipment at one-half the above rates, but not less than single merchandise. Under 1896 Classification, when double merchandise rate was paid to fairs or exhibitions, returned free. Increases Made by Classification. None of these commodities are embraced in Sec¬ tions A, D, and E. Of recent years express com¬ panies have greatly increased their charges on empties. Their classification for 1896 showed 50 different classes of empties, and they have increased their charges on over 50 percent of them, the in¬ creases ranging from 33.3 percent to 200 percent, and such increases are on empties that move daily to and from nearly every shipping point of an express company. It is needless to say that the gross re¬ ceipts of express companies have been materially increased in the past few years by these increases in charges on empties. It should be stated, however, that in 1896 wagon service, such as is now provided, CLASSIFICATION OF TRAFFIC. 69 was not furnished unless special arrangements were made. In 1896 shipments of a number of commodities were charged at merchandise pound rates for actual weight, with designated minimum charges varying from 25 cents on "patent insides" (for newspapers) to 35 cents on wall paper, linoleum, and oilcloth. The rates quoted came under "Section B," which has been entirely eliminated from the latest classifica¬ tion. The commodities named, with the exception of auxiliary newspapers and "patent insides," now take higher charges than formerly, because of an in¬ crease in minimum charges. These commodities are: Cereal Foods Cracked Wheat Flour Linoleum Oatmeal Oilcloth Packages of clothing to or from public laundries Samples of brick or terra cotta Soap (samples) Wall paper There are other changes in the classification which produce increases in charges as compared with the classification for 1896. For instance, under the old classification, ice cream was charged at gross weights with an allowance of 25 percent off for ice, while under the present classification estimated weights are used according to the capacity of the cans and charged on the basis of the full capacity of the cans, whether shipped full or partly filled. It is impossible to illustrate the increase in charges on account of inability to state the weights of shipments in cans of different capacities. There are other instances where gross weights were used under the classifica¬ tion for 1896 and estimated weights are used under the classification now in force. 70 CLASSIFICATION OF TRAFFIC Decreases Made by Classification. In a number of instances changes have been made in the official classification which have resulted in decreased charges. Of the total number of changes 7.4 percent represents decreases in charges on com¬ modities by changing the classification either from more than merchandise rate to merchandise rate or from merchandise rate to general special rate. These affect such articles as bicycle wheels, metallic boats, children's carriages, dogs (boxed), dress forms, compressed feathers, guns, honey, thermometers and velocipedes. Bicycle wheels, for instance, are now classed as "merchandise," when formerly they took double merchandise rates. Honey, which was formerly carried as "merchandise," is now in the "general special" class. The remainder of the changes, amounting to 4.1 percent, represents decreases on such items as empty baskets returned from dye works, decreased from merchandise rate to 25 cents each; empty crates and kennels, decreased from one-half merchandise rate —minimum 50 cents—to a minimum of 10 cents when weight is not over 10 pounds, a minimum of 15 cents when not over 20 pounds, and a minimum of 25 cents when not over 40 pounds. For general special matter, when carried by more than one com¬ pany and either the point of origin or the point of destination is served by only one express company, under the classification for 1896 the minimum charge was 35 cents for each company, while under the new CLASSIFICATION OF TRAFFIC. 71 classification the minimum charge is 25 cents for each company. This change affects the charge on small shipments of general special matter. Blue¬ prints and hop samples under the classification for 1896 were carried at merchandise rates, while now they are carried at "Section D" rates, x/i cen^ an ounce, minimum 10 cents. * Averages of Selected Rates. Express companies have used the graduate scale for many years, and for a long time but few changes were made in the charges under the several base rates. Within comparatively recent years, however, material changes have been effected. For instance, under the 40-cent base rate, the charges on all packages from 6 to 50 pounds, inclusive, have been increased—in some cases 40 percent. Many other changes were also made, affecting practically the entire scale. The official classification is issued yearly and is adopted by all the companies whose returns are embodied in the Interstate Commerce Commission's report. Each classification issued contains changes either in the graduate scale, in the rules, or in the classification of commodities. Since the passage of the Hepburn Act, which classed express companies as common carriers and made them subject to the jurisdiction of the Interstate Commerce Commission, these classifications have been filed with the Com¬ mission by an agent who acts for all companies. Returns to the express companies from graduated 72 CLASSIFICATION OF TRAFFIC. charges on shipments at certain rates per 100 pounds are illustrated by the accompanying tables. For these averages it was assumed that 50 separate pack¬ ages were shipped at the named rates per 100 pounds, the first package weighing 1 pound, the second 2 pounds, the third 3 pounds, and so on, the last pack¬ age in the series being a 50-pound shipment. Average RATE. Average Average rate per weight. charge. pound. Pounds. Cents. Cents. $0.40 per hundred pounds 25.50 34.50 1.35 $2.50 per hundred pounds 25.50 102.70 4.03 $5 per hundred pounds 25.50 167.80 6.58 $8.50 per hundred pounds 25.50 262.70 10.30 $9 per hundred pounds 25.50 265.90 10.43 $13 per hundred pounds 25.50 347.90 13.64 $13.50 per hundred pounds 25.50 362.30 14.21 $18.25 per hundred pounds* 10.50 209.50 19.95 *Only shipments of 20 pounds and less have been included for the reason that on shipments in excess of 20 pounds in weight pound rates apply when the rate per 100 pounds is $15 or more. It' will be observed that at the 40-cent rate the average revenue per 100 pounds would be $1.35; at $2.50 it would be $4.03; at $5 it would be $6.58; at $8.50 it would be $10.30; at $9 it would be $10.43; at $13 it would be $13.64; at $13.50 it would be $14.21, and so on. The point intended to be shown in this table is that the patrons of the express com¬ panies do not receive the benefit of the rate per hundred (or pound rates, as they are termed) on shipments of merchandise unless the rate per 100 pounds equals or exceeds $2 and the weight of the shipment equals or exceeds 50 pounds until a rate CLASSIFICATION OF TRAFFIC. 73 of $15 per 100 pounds is reached, in which case ship¬ ments exceeding 20 pounds in weight are charged for at pound rates. It thus appears, that the base rates give no correct indication of the revenues accruing to express companies from shipments to which grad¬ uated charges are applied. Base Rates and Distances. There follow a few illustrations showing the base rates and the distances between certain points, from which it appears that express movements under 1,500 miles come under the base rates of $6 and less per hundred pounds. From- Cleveland, Ohio.. New York, N. Y.. Chicago, 111 Cleveland, Ohio.. New York, N. Y. Chicago, 111 Do St. Louis, Mo Washington, D. C Washington, D. C Chicago, 111 New York, N. Y.. Kansas City, Mo. Washington, D. C New York, N. Y.. Do Do To- Berea, Ohio Trenton, N. J Laporte, Ind Milbury, Ohio. lAlbany, N. Y Kingsland, Ind Terre Haute, Ind. ... Hammond, Ind Boston, Mass Lima, Ohio Hillsboro, Ga Chicago, 111 Albuquerque, N. Mex. Memphis, Tenn St. Louis, Mo Kansas City, Mo Salina, Kans Dis¬ Base tance. rate. Miles. 12 $0.50 57 .60 59 .50 99 .75 145 .75 159 1.00 178 1.25 279 1.75 463 1.75 562 2.00 897 5.00 912 2.50 916 5.50 929 3.75 1,065 3.00 1,342 4.50 1,528 6.00 Approximately 65 percent of the mileage operated 74 CLASSIFICATION OF TRAFFIC. by express companies lies east of Omaha and Kansas City, and it is fair to assume that the largest volume of express traffic moves between points included in this mileage. Such movements are covered by base rates less than $6 per 100 pounds and a very large proportion of shipments comes under these rates. Special Graduates and Rates. There are special graduates used on business between certain offices in New York state, between certain offices in the New England states, and also between New York city and certain offices in the New England states. These special graduates are cheaper, as a rule, than those used in other parts of the country. On packages weighing between 75 and 100 pounds there are no differences in the charges under the several graduates. Various points in Massachusetts, Connecticut, and Rhode Island have been classified into groups and on local shipments between offices in the various groups a separate scale is used. There are also other grad¬ uate scales applying between certain New England points under which, broadly speaking, the charges are less than those given in the general scale. Express companies have a scale of rates per $1,000 on shipments of gold coin and currency and a grad¬ uate or minimum scale of charges for shipments of amounts less than $1,000. Merchandise rates are used as a basis for com¬ puting the charges per $1,000. For example, when the merchandise rate between two points is $1 per CLASSIFICATION OF TRAFFIC. 75 100 pounds, the rate per $1,000 is 65 cents on gold coin and 40 cents on currency. The graduate scale is used in ascertaining the charges on shipments of amounts less than $1,000, the same as the graduate scale is used for freight packages weighing less than 100 pounds, the appli¬ cation of which results in higher rates per $100, than if figured on the basis of the rate per $1,000. Decrease in the Money Rate. There has been a marked decrease in the charge for transporting money by express in the last sixteen years. In 1896 it cost $4.50 to send $1,000 in money a certain distance. In 1912 the charge for the same service is $1.50. When the merchandise rate per 100 pounds is— $0.75 and under. Over $0.75 and not over $1.50 Over $1.50 and not over $2.. . Over $2 and not over $2.50.. . Over $2.50 and not over $3.. . Over $3 and not over $3. 50... Over $3.50 and not over $4.. . Over $4 and not over $4.50.. . Over $4.50 and not over $5... Over $5 and not over $5.50.. . Over $5.50 and not over $6.. . Over $6 and not over $6.50,.. Over $6.50 and not over $7.. . Over $7 and not over $7.50.. . Over $7.50 and not over $8.. . Over $8 and not over $8.50.. . Over $8.50 and not over $9.. . Rate Per $1,000 of Currency. 1896. Present. Decrease. Dollars. Dollars. Percent. 0.50 0.40 20.0 .75 .40 46.7 1.00 .50 50.0 1.25 .60 52.0 1.50 .75 50.0 1.75 .90 48.6 2.00 1.00 50.0 2.25 1.00 55.6 2.50 1.25 50.0 2.75 1.25 54.5 3.00 1.25 58.3 3.25 1.25 61.5 3.50 1.25 64.3 3.75 1.25 66.7 4.00 1.50 62.5 4.25 1.50 64.7 4.50 1.50 66.7 76 CLASSIFICATION OF TKAFFIC. Mysteries of Express Classification. While the express classification presents com¬ plicated features, it is nevertheless much simpler than the official freight classifications of the rail carriers. Generally speaking, it is a classification of exceptions in that merchandise rates apply to all articles not specifically named therein as taking a higher or lower rate. The articles named in the classification as taking higher than merchandise rates are described by name and the conditions of packing and shipment are included. The rates are stated in some multiple of the merchandise rate. Arrangement of the classification is frequently such as to lead to the mystification of the rate seeker. The articles classified are ostensibly in alphabetical order but not really so. If one sought to find "butter" in the list he would seek in vain under B for it, but if he consulted an index would find therein reference to a page and an item number and at the page designated would find under the letter G the desig¬ nation "general specials," and under this heading "butter and imitations of butter." He would not find pianos under P nor violins under Y, but both under M—"musical instruments." This arrange¬ ment is excellent for the man who knows, but some¬ what mystifying to one who does not know. Simpler Classification Suggested. For the simplification of this classification, it is suggested by the Interstate Commerce Commission that instead of the present form, all articles taking CLASSIFICATION OF TKAFFIC. 77 higher than merchandise rates shall be grouped under the rate prescribed, as, for example: (a) Under the heading "13^ times merchandise," there should appear an alphabetical list of all the articles taking that rate; (b) under the head of "double merchandise" an alphabetical list of all the articles taking that rate. Like provision should be made for each rate higher than merchandise, and the entire list of articles should also be arranged alphabetically, with a state¬ ment of the rate applying to each. Thus at a glance one could consult a list showing all articles that are charged for at a specified rate, or could determine at what rate any specific article would be charged. Likewise,1 it is suggested that the classification should be simplified by abolishing the contradictory term "general specials," and similarly grouping the articles taking lower than merchandise rates under headings, defining the proportion of the merchandise rate which shall apply, as, for example, three-quarters merchandise, one-half merchandise, etc. By this method of stating the rates the present complicated and obscure system would be so simplified that all could understand. There would be but one base rate—the merchandise rate. All others would be stated in some multiple or some fraction of this rate. Evils of the Present System. The express service bears a very intimate personal relation to the needs of every householder. The citizen who seldom or never ships freight by railroad is a frequent patron of the express. He knows 78 CLASSIFICATION OF TRAFFIC. nothing of classifications or of rates, but he is keenly- alive to discriminations and to unfair treatment. When he learns from a merchant whom he patronizes that it will be to his advantage to let the merchant pay the express charges, and when he finds that the parcel is carried for less than he can secure its trans¬ portation, he does not know that an obscure provi¬ sion of a cryptic classification makes this possible; he only knows that he is somehow discriminated against. In the development of large commercial enterprises the traffic managers who control a heavy tonnage have a keen eye to the framing of such docu¬ ments. They are almost always present when they are constructed or revised, each intent upon securing some provision that will work to the advantage of his particular line. But the ordinary citizen knows nothing of the nature or necessity of the classification. So there gradually creep into such documents provi¬ sions favorable to this or that interest which, stand¬ ing undisputed and unnoticed, in time come to be considered as vested rights. CHAPTER Y. COMPUTATION OF EXPRESS RATES. Computations of express charges are here con¬ sidered under the following heads: (a) Classification of Express Matter ; (b) Explanation of the Graduate ; and (c) Consideration of Results. In the express business, as in that of the railways, the first step toward applying the rate is the classifica¬ tion of the commodity. Speaking broadly, this classification involves two elements—the character of the shipment and its value—this latter element being of especial significance. The somewhat com¬ plicated system of express charges now in use seems to be a development from the old merchandise rate computed on a hundred-pound basis, and most of the present charges, whether on valuables or on packages, are referable to this merchandise rate. To a considerable extent, also, the classification of express matter and the rules for applying the rate are influenced by the fact that the service performed by an express company touches the service of the post- office and banks on the one side and of the freight service of railways on the other. Competition among express companies seems to exert little influence upon express rates. 79 80 COMPUTATION OF EXPRESS RATES Classification of Express Matter. All commodities moved by express are broadly classified into "Money" and "Freight." Under "Money" are included not only shipments of actual money, but of stocks, bonds, and valuable papers of all kinds, bullion, and other articles of unusual value. "Freight" shipments are subclassified as "Mer¬ chandise," "General Special," and "Sections A, D, and E." As already stated, merchandise shipments are the kind of shipments from which the general system of express charges seems to have developed, and mer¬ chandise freight includes all shipments for which no specific provision is made in the classification; that is to say, it includes all shipments other than of "Money," "General Special," and "Sections A, D, and E." The application of rates to merchandise shipments is equivalent to the further classification of merchan¬ dise freight, and for that reason the general rules may be stated in this connection. How Rates are Based on Weight. When the basal rate (or rate per 100 pounds) given in the tariff is less than $2, graduated charges are assessed on all shipments weighing less than 100 pounds. When the basal rate is $2 or more per 100 pounds, graduated charges are assessed on shipments not exceeding 50 pounds in weight. When the weight is in excess of 50 pounds and the rate is $2 or more per 100 pounds, pound rates are COMPUTATION OF EXPRESS RATES. 81 applied. Further, when the basal rate per 100 pounds is $15 or more, shipments of 20 pounds or more are also charged at the pound rates. Merchandise rates are based upon a value of not exceeding $50 per shipment and no further liability is assumed by the express company unless the shipper declares at time of shipment a higher value. When the declared value of any shipment exceeds $50 the following additional charges are made on the value in excess of $50 : When the merchandise rate is $3 or less per 100 pounds, 10 cents for each $100 value or fraction thereof; When the merchandise rate exceeds $3 and is not more than $8 per 100 pounds, 15 cents for each $100 value or fraction thereof ; When the merchandise rate exceeds $8 per 100 pounds, 20 cents for each $100 value or fraction thereof. Nature of "General Special" Freight. "General Special" freight covers most shipments of perishable matter, such as bread, butter, cheese, cream, eggs, fish, fruit, meat, poultry, vegetables and the like, Commodities of this class are given a lower rate per 100 pounds than is charged on mer¬ chandise shipments, the charge being computed on a base basis, that is to say, the charge is made by multi¬ plying the weight of the commodity by the rate, with a minimum rate of 35 cents. When such a commodity is carried by more than one company, a 25-cent minimum is charged by each carrying company. "Section A" shipments comprise articles represent¬ ing advertising matter distributed gratuitously. Charges on this class of shipments must be prepaid or 82 COMPUTATION OF EXPRESS RATES. guaranteed, and merchandise pound rates are charged, with a minimum of 35 cents. Such articles as advertising signs, almanacs, calendars, catalogues, printing blotters, etc., take these rates. "Section D" rates are applicable to such consign¬ ments as printed books, circulars, handbills, litho¬ graphs, magazines, periodicals, pamphlets, etc., the value of which must not exceed $10, and the charges on which must be prepaid. Packages shipped under the required conditions are charged for at 1 cent for each 2 ounces or fraction thereof, minimum 10 cents, except that unless otherwise provided, packages weighing 50 ounces or more each are charged 2 cents less than the charge at the rate of 1 cent for each 2 ounces. Provisions of "Section E." "Section E" applies on packages of merchandise or samples thereof, except valuable packages. No package valued in excess of $10 can take "Section E" rates, and the charges must be prepaid. Under the conditions named packages will be charged at 1 cent per ounce minimum 15 cents, except that on packages between points in the eastern, central or southern states, and points in the far west and north¬ west where there is no company represented at the originating point that is also represented at the destination point, the minimum charge is 25 cents, and between points in the northern and western states and points in the far west and northwest the 15- cent minimum is charged for each company carrying COMPUTATION OF EXPRESS RATES. 83 unless there is a company represented at the point of origin which is also represented at the destination point. The Graduate—What It Is. The amounts paid on a large proportion of the shipments offered to express companies for transpor¬ tation are computed from graduate tables of weights and charges. Such charges are commonly known as "graduated charges," and because of the impor¬ tance of these tables in explaining the system of ex¬ press rates, the subject of graduates calls for some extended attention. The first step necessary to ascertain the charge on a package is to find the rate per 100 pounds from point of origin to point of destination. This will be found by consulting the printed tariff which is supplied each office, and which shows the rate per 100 pounds from originating office to all other offices. It is then necessary, if the shipment is of little weight, to con¬ sult the graduate table in order to find the actual charge upon the actual weight. In this table the rates per 100 pounds, which are recognized as the base rates, are given at the heads of columns, the weights being shown at the left. Opposite the weights, under the respective base rates, are given the amounts of the charges on shipments. Single and Double Graduate Charges. On shipments of seven pounds or less a "single graduate" is used between any of the offices of the 84 COMPUTATION OF EXPRESS RATES. thirteen companies which make returns to the Commission. When a single graduate is used the rate from point of origin to destination is ascertained, and the charge is graduated under that rate whether it be an established through rate or a combination of local rates. In case of a shipment which exceeds seven pounds in weight, and which is. destined to an "exclusive office" of some company not represented at the point of origin (that is to say, an office in a town in which only one company does business), or in case the point of origin is an exclusive office and the des¬ tination is a town in which the originating company is not represented, a "double graduate" charge is made, the company with which the shipment origi¬ nated graduating once under its rate from point of origin to the transfer point nearest or most con¬ venient to destination, and the delivering company once under the rate from point of transfer to desti¬ nation. The result of this practice is to increase the amount paid by the shipper over what he would have paid if his shipment had been between points calling for the use of a single graduate. It should be stated, however, that the single grad¬ uate only is used between offices of the Adams Express Company and those of the Southern Express Com¬ pany, regardless of whether they are common points or exclusive offices. Queer Things in Money Tariffs. As further explaining the rules for computing ex¬ press charges on the various classes of commodities offered for shipment under the various conditions COMPUTATION OF EXPRESS RATES. 85 recognized by the rules, attention is called to certain apparent inconsistencies in the results of the applica¬ tion of these rules. There seems to be no close relation between the transportation of valuable merchandise and a com¬ modity of equal value classified as "money." An illustration will make this clear. Under the applica¬ tion of the rules for charges for merchandise on which a high value is declared, the charges on a shipment weighing 40 pounds, and valued at $1,000, from Chicago to Minneapolis (the merchandise basal rate being $2 per 100 pounds) would be computed as fol¬ lows: Graduated charge on 40 pounds $1.00 Valuation charge on $1,000 value 1.00 Total charge 2.00 The corresponding charge on a shipment of $1,000 in currency from Chicago to Minneapolis is 50 cents. Another comparison may be drawn from the case recited. Two shipments, one a 40-pound box, valued at $50, and the other a package of $1,000 in money, can be made for charges 25 percent less than a single merchandise shipment of the same weight and value. In this case, two separate services, not only en route but at the points of origin and destination, can be had for a smaller charge than for a single merchandise shipment. The probable explanation of these apparent inconsistencies is found in the fact that charges for the transportation of currency are exposed to competition with the post-office as well as with banks and other agencies of commercial exchange, whereas the shipment of valuable mer- 86 COMPUTATION OF EXPRESS RATES. chandise is a service in which the express companies are without competitors. Low Rates on Newspapers. The transportation of daily newspapers by express companies also is subject to peculiar rules affecting the rates. Daily newspapers, if shipped by pub¬ lishers or news companies and forwarded on the day of issue, are carried for one-half cent per pound for each carrying company between all points where the merchandise rate does not exceed $4.50 per 100 pounds, when no wagon service is rendered either in receipt or in delivery, and when special mail or newspaper trains are not used. When wagon service is rendered, or when special mail or news¬ paper trains are used, 1 cent per pound is charged for each company. Under the application of this rule, the charge on a 50-pound package of daily papers from New York to Kansas City, if collection and delivery service were rendered, would be 50 cents. If no wagon service were rendered, the charge would be 25 cents. The charge on a package of merchandise of the same weight between the same two points would be $2.25. Charges on newspapers other than those published daily, magazines, and similar publications which are registered in the post-office as second-class matter, if shipped by publishers or news companies, must be prepaid, except that returned shipments may be forwarded "collect" when guaranteed by consignee. Between points in what may be called the Atlantic states, where the merchandise rates do not exceed COMPUTATION OF EXPRESS RATES. 87 $4.50 per 100 pounds, the rate is 1 cent per pound, minimum 10 cents a package for each carrying company, except between points where a single graduate is authorized. Between points, both of which are in the states called in the official express classification "Territorial Group No. 2," and which comprise 31 states, including Alabama, Arizona, Louisiana, Michigan, Nebraska, Ohio, Oklahoma, Texas, Utah, and Wyoming, this rate also applies between all points where the merchandise rate does not exceed $4.50 per 100 pounds. Between points in the Atlantic states and those in Group No. 2, or between all points where the merchandise rates exceed $4.50, merchandise pound rates apply, with a minimum charge of 25 cents. The working of this rule may be illustrated by a comparison. The charge on a 50-pound package of magazines from New York to Atlanta, Ga., with both collection and delivery service furnished, would be 50 cents. On a package of merchandise of the same weight between the same points the charge will be $2. The express rules for rates on newspapers, magazines, and the like may be due to the competition existing between the post-office and the express companies for this class of freight. Some Inconsistencies in Rates. There are also apparent inconsistencies or ine¬ qualities resulting from the application of the grad¬ uate tables. An examination of these tables and of their application to the classes of shipments to 88 COMPUTATION OF EXPRESS RATES. which they pertain shows that the patron of the express companies does not receive the benefit of the rates per 100 pounds, or pound rates, as they are termed, on shipments of merchandise unless the rate per 100 pounds is $2, or more and the weight equals or exceeds 50 pounds, until a rate of $15 per 100 pounds is reached, in which case a shipment of 20 pounds or more will be charged at pound rates. Summary No. 1, accompanying, gives specific illustrations of the rates per pound charged under the graduate scale on 50 packages ranging from 1 pound to 50 pounds. The base rate selected is $2.50, being the rate from New York to Chicago. A number of inconsistencies in the rates per pound may be noted. For instance the rate per pound on 15-pound shipments is 5.67 cents, while on 16-pound shipments it is 6.25 cents—more than one-half cent per pound higher despite the fact that the rate per pound is supposed to decrease as the weight increases. COMPUTATION OF EXPRESS RATES. 89 Summary No. 1—Graduated Charge and Rate per Pound on 50 Shipments from 1 to 50 Pounds in Weight at Base Rate of $2.50 per 100 Pounds. Weight. Charges Rate per pound. Wei Dollars Cents 1 pound 0.25 25.00 26 pounds 2 nounds .35 17.50 27 pounds. 3 pounds .45 15.00 28 pounds 4 pounds. .55 13.75 29 pounds 5 pounds .60 12.00 30 pounds 6 pounds .70 11.67 31 pounds 7 pounds .70 10.00 32 pounds 8 pounds .75 9.38 33 pounds 9 pounds .75 8.33 34 pounds 10 pounds .75 7.50 35 pounds 11 pounds .85 7.73 36 pounds 12 pounds .85 7.08 37 pounds 13 pounds .85 6.54 38 pounds 14 pounds .85 6.07 39 pounds 15 pounds .85 5.67 40 pounds 16 pounds 1.00 6.25 41 pounds 17 pounds 1.00 5.88 42 pounds 18 pounds 1.00 5.56 43 pounds 19 pounds 1.00 5.26 44 pounds 20 pounds 1.00 5.00 45 pounds 21 pounds 1.10 5.24 46 pounds 22 pounds 1.10 5.00 47 pounds 23 pounds 1.10 4.78 48 pounds 24 pounds 1.10 4.58 49 pounds 25 pounds 1.10 4.40 50 pounds Rate Charges per pound. Dollars Cents 1.15 4.42 1.15 4.26 1.15 4.11 1.15 3.97 1.15 3.83 1.25 4.03 1.25 3.91 1.25 3.79 1.25 3.68 1.25 3.57 1.25 3.47 1.25 3.38 1.25 3.29 1.25 3.21 1.25 3.12 1.25 3.05 1.25 2.98 1.25 2.91 1.25 2.84 1.25 2.78 1.25 2.72 1.25 2.66 1.25 2.60 1.25 2.55 1.25 2.50 Average weight per package pounds 25.50 Average charge per package $1.03 Average rate per pound cents 4.03 The difference in charges caused by the application of the double graduate is shown in the accompanying table (Summary No. 2.) : CO o Summary No. 2.—COMPARISON OF CHARGES UNDER A SINGLE GRADUATE, $1.10 BASE RATE, AND DOUBLE GRADUATE 60-CENT AND 50-CENT BASE RATES. Weight. 1 2 3 4 5 6 7 pound., pounds, pounds. pounds. pounds. pounds, pounds. 8 pounds. 9 pounds. 10 pounds. 11 pounds. 12 pounds. 13 pounds. 14 pounds. 15 pounds. 16 pounds. 17 pounds. 18 pounds. 19 pounds. 20 pounds. 21 pounds. 22 pounds. 23 pounds. 24 pounds. 25 pounds. CHARGES. RATE PER POUND. CHARGES. RATE PER POUND. Single Double Single Double Weight. Single Double Single Double graduate. graduate. graduate. graduate. graduate. graduate. graduate. graduate. Dollars. Dollars. Cents. Cents. Dollars. Dollars. Cents. Cents. 0.25 (a) 25.00 (a) 26 pounds .70 .85 2.69 3.27 .30 (a) 15.00 (a) 27 pounds .70 .85 2.59 3.15 .35 (a) 11.67 (a) 28 pounds .70 .85 2.50 3.04 .35 (a) 8.75 (a) 29 pounds .70 .85 2.41 2.93 .40 (a) 8.00 (a) 30 pounds .70 .85 2.33 2.83 .45 (a) 7.50 (a) 31 pounds .75 .85 2.42 2.74 .45 (a) 6.43 (a) 32 pounds .75 .85 2.34 2.66 .50 0.65 6.25 8.12 33 pounds .75 .85 2.27 2.58 .50 .65 5.56 7.22 34 pounds .75 .85 2.21 2.50 .50 .65 5.00 6.50 35 pounds .75 .85 2.14 2.43 .55 .65 5.00 5.91 36 pounds .80 .90 2.22 2.50 .55 .65 4.58 5.42 37 pounds .80 .90 2.16 2.43 .55 .65 4.23 5.00 38 pounds .80 .90 2.11 2.37 .55 .65 3.93 4.64 39 pounds .80 .90 2.05 2.31 .55 .65 3.67 4.33 40 pounds .80 .90 2.00 2.25 .60 .65 3.75 4.06 41 pounds .90 .90 2.20 2.20 .60 .65 3.53 3.82 42 pounds .90 .90 2.14 2.14 .60 .65 3.33 3.61 43 pounds .90 .90 2.09 2.09 .60 .65 3.16 3.42 44 pounds .90 .90 2.05 2.05 .60 .65 3.00 3.25 45 pounds .90 .90 2.00 2.00 .65 .75 3.10 3.57 46 pounds 1.00 1.00 2.17 2.17 .65 .75 2.95 3.41 47 pounds 1.00 1.00 2.13 2.13 .65 .75 2.83 3.26 48 pounds 1.00 1.00 2.08 2.08 .65 .75 2.71 3.12 49 pounds 1.00 1.00 2.04 2.04 .65 .75 2.60 3.00 50 pounds 1.00 1.00 2.00 2.00 O o g d h î> h HH O 2 o tel tel X ►u w tel w XSl » H tel Tïl Average charge per shipment: Single graduate cents. .67.6 Double graduate do... 74.5 Average rate per pound: Single graduate cents ..2.65 Double graduate do 2.92 (a) The double graduate is not used until the shipment exceeds 7 pounds in weight, and the charges on packages weighing from 1 7 pounds, inclusive, would be the same as under a single graduate. to COMPUTATION OF EXPRESS RATES. 91 How the Double Graduate Works. As a specific illustration of the application of the double graduate, a shipment originating with the American Express Company at Syracuse, N. Y., and destined to Avon, N. Y., an exclusive office of Wells, Fargo & Company, may be taken. The Syracuse office would way-bill the shipment to Rochester, graduating under a base rate of 60 cents. At Rochester the American Express Company would transfer it to Wells, Fargo & Company, which latter company would rebill and graduate under a 50-cent base rate. The amount paid by the customer would be the sum of the graduated charges, Syracuse to Rochester, and Rochester to Avon, whereas if more than one company were represented at Avon, or if the American Express Company reached Avon also a single graduate under a $1.10 base rate would be used. The American Express Company receives as much for transferring the shipment to Wells, Fargo & Company as it would for making delivery perhaps requiring a wagon haul of several miles, and Wells, Fargo & Company receive as much for rebilling as they would if required to call at the cus¬ tomer's residence or place of business to pick up the shipment. The effect of the use of the double graduate is that, as is shown in the table, each pack¬ age costs the patron of the express company an average of over one-quarter cent per pound more than if the single graduate were used. The result in making rates from points where the delivery company is not represented is shown in the Boise case. 92 COMPUTATION OF EXPRESS RATES. Facts Presented in Boise Case. Inequalities resulting from the application of the double graduate were involved in the case of the Boise Commercial Club vs. the Adams Express Co., et al. The evidence in this case showed the following charges on 8-pound packages: Buffalo, N. Y., to Boise, 2,437 miles $1.20 Corfu, N. Y. (22 miles east of Buffalo), to Boise, 2,459 miles 2.20 Cleveland, Ohio, to Boise, 2,295 miles 1.10 North Eaton, Ohio, to Boise, 2,274 miles 2.10 The inequalities here pointed out arise from the fact that the Pacific Express Company was not repre¬ sented at the points of origin from which the higher charges are assessed and that no other express com¬ pany than the Pacific Express Company was repre¬ sented at Boise. Under such conditions the com¬ panies handling the shipments graduate under their base rates from point of origin to transfer point and from transfer point to destination. How the Shipper is Affected. The same rule would be applied if it should be necessary for more than two companies to handle a shipment. For example, if a package originating at an exclusive office of either the Great Northern or the Western Express Company were destined to an exclusive office of the Globe Express Company, the originating company would graduate under its rate to the transfer point, at which place the ship- COMPUTATION OF EXPRESS RATES. 93 ment would be delivered to the Adams or some other company. This intermediate company would, in turn, graduate under its rate to Denver, and the Globe (the delivering company) would graduate under its rate from Denver to destination. Thus, the cost to the patron would be the sum of the three graduates. Further light is thrown upon the express tariff situation by comparing the cost to the patron of sending freight by express and by the railway, and also by comparing the amount accruing to the rail¬ way from a shipment as railway freight on the one hand and as express freight on the other. There are, of course, differences in the conditions and in the value of the service in the two cases which may justify the difference in charges. The most significant fact respecting the use of the table of graduate charges is that the amounts paid by shippers for express service may be raised or lowered by changes in the graduate scale without any change in the basal rate per 100 pounds and that a comparatively recent change in the graduate scale has resulted in an increase in actual charges. Working of Three-Graduate Rule. As a specific example of the working of the rule applying to three graduates, the following illustra¬ tion may be given : An 8-pound package of ordinary merchandise originating at Litchfield, Minn., an exclusive office of the Great Northern Express Com¬ pany, destined to Telluride, Colo., an exclusive office 94 COMPUTATION OF EXPRESS RATES. of the Globe Express Company, would take three graduates. The Great Northern would way-bill the shipment to Sioux City, Iowa, its transfer point nearest to destination, graduating under a base rate of $1.50, which would make its charges 55 cents. At Sioux City the shipment would be transferred to some intermediate company which has direct con¬ nection with the delivering company. This inter¬ mediate company, say the American, would way-bill the package to Denver, its office nearest to destina¬ tion, and would graduate under a base rate of $4, that being the rate per 100 pounds from Sioux City to Denver, which would make the American's charge $1. The package would be transferred to the Globe Express Company, which would graduate under its base rate to Telluride, $4.50, making its charge $1. The cost to the patron would be $2.55, the sum of the three graduates. If any one company could have handled the package through from point of origin to destination, or if both the point of origin and the point of destination were common points, the charges would have been $1.20. If one company had handled it from Litchfield to Denver, and another company from Denver to Telluride, the charge would have been $2.15. Overcoming the Graduate Rule. In this connection it may be pointed out that if the shipper would divide the 8-pound package into two 4-pound packages, the two would be delivered for $1.20. If divided into a 1-pound package and COMPUTATION OF EXPRESS RATES. 95 a 7-pound package, the charges on the two would be $1.30. If divided into a 3-pound package and a 5-pound package, the charges would be $1.25. If divided into eight separate packages weighing 1 pound each, the charges would be $2.40. These apparent inconsistencies are caused by the fact that on packages not exceeding 7 pounds in weight only one graduate under the through rate is used, as has previously been explained. It may also be noted that if the value of the pack¬ age did not exceed $10, and the charges were prepaid, the shipment would be entitled to take the "Section E" rate of 16 cents per pound, making the prepaid charge $1.28; whereas if the consignee should pay the charges, the shipment would be charged for at the graduated charge, $2.55. It thus appears that there would be a difference of $1.27 between the "collect" and "prepaid" charges on the same con¬ signment. It is hard for the shipper to discover that there is a lower rate available on the same articles if he knows how to get it. The so-called section-A rate makes a distinction in favor of the man who is ship¬ ping the same articles for free distribution, as adver¬ tisements, which under section D are charged at 8 cents a pound. If a shipper of catalogues or blotters, books, cards, chromos, circulars, etc., is willing to declare that they are for "free distribution," mer¬ chandise pound rates are applied, which for any rate of less than $8 per 100 pounds is cheaper than the section-D rate when the package weighs over 4 pounds. With these two schedules and the mer- 96 COMPUTATION OF EXPRESS RATES. chandise graduated scale provided in the body of the classification to cover the same general classes of articles, it is not surprising that three different shippers of the same identical article may be charged three different rates between the same points, accord¬ ing to their knowledge or lack of knowledge of the requirements with respect to marking, prepayment, or description of contents. Various Scale Rates. In addition to section A, D, and E rates, a series of scale rates providing lower charges on a variety of products are published. Cheese, for example, (under scale Z), is rated at from 60 to 80 percent of merchandise pound rates with a minimum of 25 cents for each company carrying. Live poultry and fowl in crates are charged, under scale 0, at from 74 to 80 percent of the merchandise rates. Eggs, under scale M, command from 60 to 80 per cent of the merchandise rate; minimum charge, 35 cents. "General specials" take the so-called scale-N rate, which varies in relation to the merchandise rate, from 60 to 80 percent thereof. A minimum of 35 cents is charged on this class. Scale-K rates provide for the transportation of temperance beverages generally, and beer. Charges vary from 60 to 80 percent of the merchandise rate, the minimum charge being 30 cents. Scale L covers the shipment of berries in crates, providing package charges for various sizes of crates, with a minimum of 35 cents per shipment. The 100- COMPUTATION OF EXPRESS RATES. 97 pound rate on berries varies from 60 to 80 percent of the merchandise rate and the package rate varies from 5 cents on a 24-pint crate to $12 on a refrigerator box containing eight 24-quart crates, dependent upon the length of the haul. Scale M provides a case rate on eggs, which varies from 14 cents for a case of 30 dozen to $3.30 for a case of 36 dozen, according to the distance carried. Scale J provides a carload rate on horses. The maximum number of horses carried in a car under this rate is 28, and the rules provide that the charges must be made on an estimated weight of 10,000 pounds per car. This applies, although the shipment may weigh considerably more than 10,000 pounds, if loaded to the limit above named. The carload rate varies from $350 per car between points, where the merchandise rate is over $3.50 and not over $4 per 100 pounds, to $1,100 per car for distances where the merchandise rate is over $13.25 and not over $13.50 per 100 pounds. On shipments moving to points where the rate is less than $3.50 per 100 pounds, carloads of horses are charged for at the merchandise pound rate on the basis of 10,000 pounds per car. It is fundamental that there can be but one lawful rate between two points, and the law takes no cognizance whatever of the distinction made by the express companies between prepaid and collect ship¬ ments. It is a carrier's right as a public-service corporation to demand prepayment on all shipments and it may not distinguish between persons who pay in advance and those who do not. CHAPTER VI. PROFITS OF EXPRESS BUSINESS. There is probably no line of business industry, certainly no branch of transportation service, in which such large profits are obtained as in the car¬ riage of express matter. Some of the returns shown by the official statements are phenomenally large. Take the case of the Northern Express Company. This corporation was organized in 1906 with a paper capital of $5,000,000. No money was secured by the issue of the stock, the entire amount being turned over to the Northern Pacific railway for exclusive express privileges for fifty years. In 1911 the net earnings were $433,441, or nearly 9 percent on the entire paper capital. -# Earnings of Northern Express Co. In 1910, $600,000, or exactly 12 percent was paid out in dividends, and $135,969.27 carried to the credit of the profit and loss account, making the undivided surplus on hand June 30th, 1910, $660,- 160.52, or enough for another 13 percent dividend if this surplus should be distributed. And the Northern, it should be remembered, is not one of the "Big Six." It is a company of respectable propor- 99 100 PROFITS OF EXPRESS BUSINESS. tions, but it is young, and its volume of business as yet comparatively insignificant in comparison with that of the older and larger companies. In 1910 the gross operating receipts of the Northern were $3,469,964.88, on which it cleared $1,696,841.31 after paying the railways $1,773,123.57. The operat¬ ing expenses were $952,417.89, which deducted from $1,696,841.31 left $744,423.42. From this taxes amounting to $51,340.24 were paid, leaving $693,- 083.18. An income of $42,886.09 from " other sources" brought the total net income up to $735,- 909.27. Financial Showing For 1911. In 1911 the conditions were somewhat different. The net earnings were only $433,441, a decline of $300,000 from 1910, and the amount distributed as a regular dividend was only $350,000, or $250,000 less than the year before. Despite this the share¬ holders got $600,000, (12 percent) the same as they did in 1910. How? By declaring dividends of $250,000 payable from surplus. And this withdrawal of $250,000 from the surplus fund left it within $160,610 as strong as it was in 1910, additions of $89,390 having been made during the year. June 30, 1910, the surplus was $660,161. June 30, 1911, after distributing $250,000, it was $499,551. After the railways have been paid for the privilege of conducting an express business the main expenses are those for labor, (messenger and clerk hire) PROFITS OF EXPRESS BUSINESS. 101 superintendence, cost and maintenance of equipment (horses, wagons, safes, etc.) supplies and advertising. There is an interesting study in the following official figures showing the gross earnings, profits and dividends of the various companies. Adams Express Company. Gross operating receipts (1911) $32,855,185. Paid for express privileges $17,083,832. Operating ex¬ penses $14,271,042. Net operating revenue $1,500,312. Out of this taxes to the amount of $245,480 were paid, leaving $1,254,832. There was a loss of $14,284 on outside operations, and an income of $2,590,413 from other sources, making the net income $2,825,489. Of this $1,211,280 was used for dividends, and $1,614,209 placed to the credit of the profit-and-loss account, making the total undivided surplus $25,941,419. It is impracticable to compute the rate of dividend accurately in this case as the stock has no par value, being merely representative of membership in an association. There are 120,000 shares. Allowing that these were issued at the customary valuation of $100 each the capital would be $12,000,000, and the $1,213,680 distributed in dividends in 1910 would represent a little over 10 percent. But in this con¬ nection it is well to remember that 108,000 shares (par value at least $10,800,000) were issued in the form of dividends, and further that $36,000,000 in bonds were also issued to shareholders as a distribu¬ tion of assets. 102 PROFITS OF EXPRESS BUSINESS. With the $1,614,209 placed in the surplus fund in 1911 the actual earnings for that year were practi¬ cally 25 percent. American Express Company. Gross operating receipts (1911) $41,683,196. Ex¬ press privileges $19,372,526. Operating expenses $18,996,798. Taxes, $353,358. Other income, $1,505,562. Net income, after deducting $50,068 for miscellaneous expenditures, $4,416,008. This was all carried to the credit of profit and loss. Divi¬ dends amounting to $2,119,200 were paid out of this fund, leaving a surplus of $20,758,072. The capital of the American is nominally $18,000,- 000, but only a small fraction of this amount was ever paid in. The earnings in 1911 would be suffi¬ cient to pay over 11 percent on $18,000,000, and the surplus fund if divided would give over 110 percent. The total amount of cash received for the 180,000 shares at the time of consolidation was only $900,- 000, or $5 each. On this basis the earnings of 1911 were equivalent to 420 per cent. Globe Express Company. Gross operating réceipts (1910) $604,112.70. Ex¬ press privileges $304,458.98. Operating expenses $216,537.78. Net operating revenue $87,921.20. Taxes, $8,930.83. Operating income, $78,990.37. Other income $219,269.73. Total income, $298,- 260.10. Dividends $180,042.00, or 706 percent on PROFITS OF EXPRESS BUSINESS. 103 the $25,485 actually paid in as capital. The author¬ ized capital of the Globe is $5,000,000, divided into 50,000 shares of $100 each. Only 30,007 shares have been issued, however, and these were sold to the Denver & Rio Grande, and the Rio Grande Western railways for $25,485. The Globe, in 1910, also carried to the credit of profit and loss $118,218.10, making the surplus fund $403,979.13. If the entire net earnings of $298,260.10 had been divided as divi¬ dends in 1910 the rate would have been approximately 1,200 percent. Division of the surplus fund would give 1,600 percent additional. Great Northern Express Company. Gross operating receipts in 1910, $2,524,064.28. Express privileges, $1,056,082.42. Operating ex¬ penses, $699,553.92. Net operating revenue, $768,- 427.94. Taxes, $43,549.97. Total income, $724,- 877.97. Dividends, $700,000. Carried to credit of profit and loss, $24,877.99. Total surplus, $182,- 810.90. The actual paid-in cash capital of the Great North¬ ern is $100,000. There are 9,000 other shares which were issued in return for contract privileges. On the money actually paid in the dividends amounted to 700 percent, but, counting all the stock, which amounts to $1,000,000, the earnings were 70 percent. While all the stock shares in the earnings it should be borne in mind that the net income of $724,877.97 was made from an investment of $100,000 in cash. In 1911 the Great Northern payments to the rail- 104 PROFITS OF EXPRESS BUSINESS. roads increased $499,901, and its operating expenses increased $79,324. At the same time its receipts were only $78,084 larger than in 1910. Consequently its net operating revenue fell off $501,141. The dividend amounted to $100,000, or $600,000 less than the preceding year, but the amount carried to the credit of profit and loss was $128,791, as against only $24,878 in 1910. National Express Company. Gross operating receipts (1910) $1,185,180.53. Express privileges, $457,193.67. Operating expenses $583,736.00. Net operating revenue $144,250.86. Taxes, $5,366.67. Net income, $138,844.19. This entire amount was credited to profit and loss, and a dividend of $56,527 paid out of the surplus fund, leaving a deficit of $8,753. In 1911 the amount placed in the surplus fund was $139,659, and a divi¬ dend of $127,739 was distributed. The National has a nominal capital of $500,000, but only $75,500 was ever paid in. On this the divi¬ dend of 1911 was equivalent to about 170 percent. Pacific Express Company. Gross operating receipts (1910) $7,743,819.21. Ex¬ press privileges, $3,724,950.48. Operating expenses, $2,783,859.75. Taxes, $71,585.04. Net operating income, $1,163,423.94. Other income, $27,421.54. Total net income, $1,190,845.48. Dividends paid, $360,000.00. Carried to credit of profit and loss, PKOFITS OF EXPKESS BUSINESS. 105 $830,845.48. Dividends declared out of surplus, $600,000.00. Balance to credit surplus fund, $1,478,- 120.17. The capital of the Pacific (which is now out of business) consisted of 60,000 shares of a par value of $100 each, a total of $6,000,000. No money was ever paid in on this stock. It was all issued in return for express contracts and franchises, and was held by the Missouri Pacific, the Wabash, and Union Pacific systems. The net earnings of 1910, if all distributed, were sufficient to pay about 20 percent on the entire capitalization, despite the fact that no cash was in¬ vested aside from that provided out of the revenues and charged to operating expenses. There was enough money left in the surplus fund, after the dis¬ tribution of $600,000, to pay an additional 25 per¬ cent. Southern Express Company. Gross operating receipts (1910) $13,880,441.52. Express privileges, $6,610,497.66. Operating expenses $5,279,605.93. Losses outside operations, $4,851.29. Taxes, $140,513.22. Income from other sources, $293,137.72. Total gross income, $2,138,111.54. Deductions, $26,561.71. Total net income $2,111,- 549.83. Dividends, $400,000. Carried to credit profit and loss, $1,676,090.76. Balance in surplus fund, $8,336,215.95. Only 50,000 of the 60,000 shares authorized have been issued, Allowing that these have a par value of $100 each the capital is $5,000,000. On this basis 106 PROFITS OF EXPRESS BUSINESS. the net income in 1910 was sufficient to pay about 4234 percent. As it was, only 8 percent was paid, the policy of the company being to increase the sur¬ plus fund by large additions yearly. In 1911, the surplus fund being $8,336,216, a dividend of $5,300,000 was distributed in addition to the regular dividend of $500,000, making the actual return 106 percent. United States Express Company. Gross operating receipts (1910) $17,689,887.73. Express privileges, $8,308,220.19. Operating ex¬ penses, $8,841,420,16. Taxes, $92,215.93. Net oper¬ ating revenue, $448,031.45. Other income, $385,- 028.94. Deductions, $29,131.08. Total net income, $803,929.31. Dividends, $600,000. Carried to credit of profit and loss, $203,929.31. Balance now in sur¬ plus fund, $1,486,674.83. Shares in the United States company are represen¬ tative of "interest," and have no par value. There are 100,000 of these "interests." For the purpose of computation a par value of $100 has been arbi¬ trarily placed on each "interest." This would make the capital $10,000,000. The earnings in 1910 were sufficient to pay 8 percent on this amount, but only 6 percent was paid, the remainder being carried to surplus. Wells, Fargo Company. Gross operating receipts (1910) $27,178,651.94. Express privileges, $12,866,364.39. Operating ex- PROFITS OF EXPRESS BUSINESS. 107 penses, $10,949,561.02. Revenue from outside oper¬ ations, $8,365.86. Taxes, $187,617.83. Operating income, $3,183,474.56. Income from other sources, $1,641,066.61. Net income, $4,824,514.17. Divi¬ dends, $1,598,370.00. Carried to credit of profit and loss, $3,226,171.17. Dividends paid out of surplus, $24,000,000. Balance in surplus fund, $3,657,054.77. There is now outstanding, $8,000,000 in stock. Of this $5,000,000 was issued, and, as the directors state under oath, fully paid up. There is no record, how¬ ever, as to how it was paid, whether in cash or other¬ wise. Shares to the value of $3,000,000 were also issued as advance payments on express privilege contracts. The net earnings of $4,824,514.17 in 1910 were sufficient to pay more than 60 percent on the entire $8,000,000. As it was the dividends were at the rate of close to 20 percent. In 1911 the company distributed $2,396,740 in dividends, or more than 29 percent. There is $4,673,- 791 left in the surplus fund. This is equivalent to over 58 percent additional. Western Express Company. * Gross operating receipts (1910) $733,388.77. Ex¬ press privileges, $340,209.15. Operating expenses, $284,573.24. Taxes, $5,478.03. Net income, $103,- 068.35. Dividends, $50,000. Appropriations to re¬ serves, $50,000. Carried to credit of profit and loss, $3,068.35. Balance now in surplus fund, $67,259.90. While the Western has an authorized stock capital of $100,000, only 500 shares of $100 each have been 108 PROFITS OF EXPRESS BUSINESS. issued. These were paid for at full par value, making $50,000 invested in the business. In 1910 the divi¬ dends were $50,000, or 100 percent on the invest¬ ment. The net earnings were considerably over 200 percent. The year 1911 showed a much different condition. There was an increase of over 1,300 miles in the mile¬ age, and, as much of this was in new territory the service was doubtless unprofitable. Where there was a net income of $103,068 in 1910, the business of 1911 showed a deficit of $37,218. As there was $67,260 in the surplus fund at the beginning of the fiscal year, and $12,021 was added, the company was enabled to pay a $10,000 dividend (20 percent), take care of the $37,218 deficit, and still have a sur¬ plus of $32,063 left. Dividends declared from current income by all the companies increased from $4,326,939 in 1909 to $5,928,103 in 1910, an increase of $1,601,164, or over 37 percent. Dividends declared from surplus in 1909 amounted to $2,223,089 and in 1910 to $26,775,- 726, an increase of $24,552,637, or over 1,104 percent, of which amount Wells Fargo & Co. contributed $24,000,000. The net amount of undivided surplus remaining to the credit of profit and loss in 1910 was $59,215,600, compared with $50,525,228 in 1909, an increase of $8,690,372, or over 17 percent. CHAPTER VII. METHOD OF KEEPING ACCOUNTS. Under orders from the Interstate Commerce Com¬ mission express companies must keep their accounts in such systematic form as to be able to submit accurate reports yearly showing the expenditures for Real Property, Expenditures for Equipment, Operating Revenues and Operating Expenses. Previous to the issuance of these orders there had been a great lack of uniform system in the book¬ keeping methods of the various express companies. All of the accounts were accurate enough so far as meeting the needs of the corporation directly inter¬ ested was concerned, but few of them met the require¬ ments of the Commission. There was a wide range of opinion among the men in charge of the accounting departments of the various companies, each having his own ideas as to the proper method of procedure. The result was confusion and uncertainty. All the accounts were individually correct, but when the experts at Washington tried to incorporate the con¬ tents of these accounts into one summarized har¬ monious whole there was trouble. It was found that some of the companies took up a very large portion of their expenses a month later than the month to which they properly pertained. For example, expenses incurred in the month of 109 110 METHOD OF KEEPING ACCOUNTS. June were charged against the revenues of the month of July, while payments to railways and other trans¬ portation lines were not infrequently taken into the accounts several months after the one in which the transportation services were actually performed. With regard to very many other items, also, the accounts of express companies were kept on a cash basis rather than on the basis of accruals. The effect of this practice was that expenses incurred in a month when expenses were heavy might be set against the revenues of a month in which revenues were light. It was not possible, under such practice, to arrive at a correct statement of the net revenue for any specific period. Many Changes in Accounting Methods. In order to adjust the accounts to the principle of accruals which underlies the accounting systems prescribed by the Commission for other transpor¬ tation agencies, it was found necessary to extend the time within which monthly reports were to be filed to a date ninety days following the close of the month to which such reports pertained. It was further found necessary to issue instructions to the effect that June, 1908, expenses should be charged against the accumulated surplus in order to enable the July expenses to be set against the July revenues. Most of the companies conformed to these instruc¬ tions and adjusted their accounts in this regard to an accrual basis. Examination of accounting practices also disclosed the fact that no clear line of separation was observed METHOD OP KEEPING ACCOUNTS. Ill between capital charges and operating expenses, it being the custom of many companies to charge all purchases of equipment to operating expenses, regard¬ less of whether such equipment took the place of existing equipment or not. Thus, if an express com¬ pany equipped a new line, all purchases of horses, harnesses, wagons, office furniture, etc., necessary to equip the offices along the new line were charged to current operating expenses. This practice has been corrected by the prescribed classifications. Money Paid to Railroads. Another important point in which the prescribed classifications change the former practices of express companies is that the amounts paid to railways and other transportation agencies for express privileges are now charged to revenues rather than to expenses. By express privileges" are meant the privileges acquired by an express company of conducting an express business over transportation lines. The amounts paid to transportation lines for these priv¬ ileges were formerly charged to operating expenses, but it was decided that such payments were more properly a division of receipts than an operating expense, and a revenue debit account was therefore provided to which these amounts are charged. This was done in order to arrive at the true revenues col¬ lected and the expenses incurred for the service performed by the express companies, which business consists of collecting, safeguarding, and delivering freight and valuables, and of incidental services. 112 METHOD OP KEEPING ACCOUNTS. Classification of Operating Expenses. The prescribed Classification of Operating Expenses makes two important concessions to the practice of express companies by permitting charges for rent to operating expenses, and the use of an annual inventory in arriving at charges to the maintenance accounts. It is a recognized accounting rule that rent is a proper charge to income, but it seemed wise, in the case of express companies, to permit the accounts to develop in the light of experience. From examinations made in the offices of some of the companies it was further disclosed that, in addi¬ tion to charges to operating expenses for repairs, renewals, and other maintenance expenses, charges were made for rent of buildings owned by the com¬ panies. The accounting rules of the Commission do not countenance such a practice. Under these rules only such rents as are actually paid can be charged. Under the previous practice it was pos¬ sible for a company to show a loss from operation and yet pay dividends out of the profits of its busi¬ ness. The use made of the annual inventory is peculiar to this classification, and was adopted with a view of relieving the companies of the necessity of keeping a record of each of the many items making up the equipment of express companies. By this method it is permitted to charge to operating expenses all purchases of equipment (with the exception of cars) except such as are known to add to the capital assets of the company; in case, however, this is done^itjs METHOD OF KEEPING ACCOUNTS. 113 necessary at the end of the year, when an inventory has been taken, to credit to operating expenses any increase in the value of equipment over the previous year's inventory, and to charge the increase to "Additions and Betterments." What Constitutes Express Expense? Express service in and of itself is not a transpor¬ tation service, although it is closely related to trans¬ portation, and the question of express rates involves the question of transportation rates. As already explained, the chief service rendered by express companies consists in collecting shipments intrusted to their care at points of origin, in safeguarding such shipments in transit, and in delivering them to con¬ signees at destination. Transportation proper is furnished by the railway and other carriers over whose lines the express companies conduct opera¬ tions, and the expense of such transportation is included in the operating expenses of those carriers. In considering the operating expenses of an express company, therefore, the cost of transportation may be largely eliminated, this being covered, so far as the express company is concerned, by the amounts which it pays to the carriers under its contracts. The operating expenses of an express company are the expenses of collection and delivery, the salaries and expenses of train employees who safeguard the goods in transit and handle them en route, the cost of reloading at transfer points, the payments for loss and damage, the expense of maintenance, and 114 METHOD OP KEEPING ACCOUNTS. general expenses. A moment's consideration of these items makes it evident that the expense incurred by an express company does not materially increase in proportion to the distance a consignment is carried. Accepted Unit of Express Service. There is no recognized unit of service for the express business corresponding to the ton-mile for commercial railways, or the car moved for switching railways. Some unit, however, is essential for a statistical pres¬ entation of the service performed. After careful consideration of the nature of the business and after conference with the accounting representatives of the companies, selection was made of the "piece handled" as the unit best suited to statistical pur¬ poses, and the express companies were required to render a special statement showing the number of pieces handled (exclusive of money and valuables) the weight, and the amount of revenue accruing therefrom during the months of April, August, and December. In the form issued for procuring these statements express freight was classified as : (a) Pieces of 100 pounds or less in weight; (6) Pieces over 100 pounds in weight; (c) Extraordinary shipments. In "extraordinary shipments" were included such consignments as corpses, horses, single shipments of heavy machinery, automobiles, and the like. Carload shipments if composed of a number of small pieces, such as boxes of fruit, were -not classed as "extraordinary," but if composed of a few pieces only, they were so classed. The months of April, August, and December were METHOD OF KEEPING ACCOUNTS. 115 selected as being representative of the traffic move¬ ment throughout the year. In April there is no preponderance of any particular class of business; in August a considerable portion of shipments, such as fruit, vegetables, and the like, takes low rates; in December a relatively large number of shipments are packages of merchandise which take high grad¬ uated charges. The figures contained in the sum¬ mary compiled from these special reports on traffic movement seem to justify the selection of the months named. The average revenue per piece and the average revenue per pound are lowest in August and highest in December, the month of April being about a mean between the other two. The real asset of an express company is the con¬ tract which it enjoys with the railroad company. It has a monopoly in the carrying of small packages on the passenger trains of the railroad, but it has no more of a monopoly than the railroad itself has. It has no right to impose unreasonable rates by reason of the exclusive contract which it enjoys with the railroads. It is an arm of the railroad ; it is the rail¬ road itself reaching out to the door and taking the package and delivering it again personally to the consignee. Details of Operating Revenue Account. Properly kept the Operating Revenue account will show the gross revenue of the company in detail, designating each branch of service from which an income is obtained, and the amount. To this end 116 METHOD OF KEEPING ACCOUNTS. there will be fourteen distinct accounts under the general heading of Operating Revenue, as follows: I. Revenue from transportation 1. Express revenue 2. Miscellaneous transportation revenue. Total revenue from transportation.. II. Revenue from operations other than transportation: 3. Customhouse brokerage fees 4. Order and commission department 5. Rents of buildings and other property 6. Money orders—Domestic 7. Money orders—Foreign 8. Traveler's checks—Domestic 9 Traveler's checks—Foreign 10. "C. O. D." checks 11. Telegraphic transfers 12. Letters of credit 13. Other revenue—Financial department 14. Miscellaneous revenue Total revenue from operations other than transportation Gross receipts from operation Express privileges—Dr Total operating revenues. $17,433,839.06 17,433,839.06 13,121.58 14,582.35 73,778.59 1,357.50 1,039.94 1,129.03 132,811.18 945.77 273.41 17,009.32 256,048.67 17,689,887.73 8,308,220.19 9,381,667.54 Express privileges" is the term used to denote the privilege granted by railroads of conducting an express business over their lines, and the moneys paid out to the railroads in return for this privilege are entered on the books in this way. Details of Operating Expense Account. When we take up Operating Expenses we encounter the most formidable of all express accounts. While METHOD OP KEEPING ACCOUNTS. 117 nothing like as minute in detail as the operating expense record of a railroad it is fully as complete, the nature and demands of the business considered. There are just four divisions, embracing fifty sub¬ accounts. The divisions are: Maintenance, Traffic Expenses, Transportation Expenses, and General Expenses. Properly arranged these will show: I. Maintenance: 1. Superintendence 2. Buildings, fixtures, and grounds. 3. Office Equipment 4. Cars—Repairs 5. Cars—Renewals 6. Cars—Depreciation 7. Horses 8. Vehicles—Repairs 9. Vehicles—Renewals 10. Stable equipment 11. Transportation equipment 12. Other expenses 13. Maintaining joint facilities—Dr. 14. Maintaining joint facilities—Cr. T otal II. Traffic Expenses: 15. Superintendence 16. Outside agencies 17. Advertising 18. Traffic associations 19. Stationery and printing 20. Other expenses Total, III. Transportation Expenses: 21. Superintendence. 22. Office employees 23. Commissions 24. Wagon employees 25. Office supplies and expenses 26. Rent of local offices 1,075.24 1,825.00 8,765.56 715.36 1,520.53 768.34 14,670.03 3,510.00 3,752.40 1,492.02 1,015.26 2,260.35 12,030.03 35,210.34 202,584.85 267,135.93 100,274.57 17,738.86 29,630.43 118 METHOD OF KEEPING ACCOUNTS. 27. Stable employees 28. Stable supplies and expenses. 29. Train employees 30. Train supplies and expenses.. 31. Transfer employees 32. Transfer expenses 33. Stationery and printing 34. Loss and damage—Freight... 35. Loss and damage—Money... 36. Damage to property 37. Injuries to persons 38. Other expenses 39. Operating joint facilities—Dr. 40. Operating joint facilities—Cr. Total IV. General Expenses: 41. Salaries and expenses of general officers.. . . 42. Salaries and expenses of clerks and attendants 43. General office supplies and expenses 44. Law expenses 45. Insurance 46. Pensions 47. Stationery and printing 48. Other expenses 49. General administration joint facilities—Dr.. 50. General administration joint facilities—Cr.. Total Total operating expenses 8,164.36 67,034.28 105,542.63 714.08 22,761,92 18,007.39 11,715.51 13,302.64 26.24 763.69 900,607.72 22,978.33 37,398.87 13,291.03 2,209.91 3,956.67 6,374.82 910.00 87,119.63 ,014,427.41 What Operating Expense Account Shows. These are not presented as actual figures—they are merely illustrative. Most companies will have a charge against all of the sub-accounts. In the sample here given many of these charges are omitted. There are, for instance, no charges under the head of Superintendence in the Maintenance account, or of Buildings, Fixtures, and Grounds. The same is true of Car Repairs, etc. If a company does not METHOD OF KEEPING ACCOUNTS. 119 own cars there will, of course, be no charges for repairs, renewals or depreciation. If it does not own buildings or grounds, merely renting them, there will be no charge for maintenance under this heading. In the illustration given the total operating ex¬ penses for the year were $1,014,427.41. By the system of bookkeeping employed it is easy to ascer¬ tain just how this money was expended. A glance shows that Maintenance cost $14,670.03; Traffic Expenses were $12,030,003; Transportation Expenses $900,607.72, and General Expenses $87,119.63. It may become necessary to know how the money charged to Operating Expenses is being paid out. If so, it will be seen that the two largest items of expenditure were Commissions, $267,135.93, and Office Employees, $202,584.85. The smallest ac¬ count is that of Damage to Property, $26.24. Under the entry of other "assets" will be found many items, especially those covering equipment, which it was formerly the practice to charge to operating expenses. General Balance Sheet. Next comes the General Balance Sheet showing the financial condition of the company at the close of the fiscal year. This must contain an exhibit of the assets and liabilities; it must show the amount and character of both, and the condition of the profit- and-loss account. In the accompanying statement, which is in the form prescribed by the Interstate 120 METHOD or KEEPING ACCOUNTS Commerce Commission, the financial condition of all the thirteen express companies doing business in the United States is shown: Assets Expenditures for real property Expenditures for equipment Stocks owned Funded debt owned Other permanent investments Cash and current assets Materials and supplies Sinking, insurance, and other funds Advance payments on contracts Franchises, good will, etc Other assets Profit and loss Total assets $15,890,048.77 9,435,620.17 50,598,202.90 51,513,022.08 14,220,092.90 45,421,184.34 332,494.76 140,384.34 5,685,833.34 10,916,445.46 547,955.22 8,752.63 204,710,036.91 Liabilities Capital stock Funded debt Current liabilities Accrued interest on funded debt not yet payable Other liabilities Profit and .loss Total liabilities $69,523,300.00 36,000,000.00 37,953,220.58 153,959.33 1,855,203.81 59,224,353.19 204,710,036.91 Record of Financial Paper Issued. It is also obligatory for each company to keep a record of its transactions in financial paper. It must report the number and monetary value of the various money orders, travelers' checks, C. O. D. checks, telegraphic orders and letters of credit issued during the year. The combined statement (thirteen companies) here given shows how this record is kept. METHOD OF KEEPING ACCOUNTS. 121 Record of Financial Paper. T otal : Number Amount Money orders sold: Number Amount Traveler's checks sold: Number Amount "C. O. D." checks issued: Number Amount Telegraphic transfers: Number Amount Letters of credit issued: Number Amount Miscellaneous: Number Amount 19,836,252 $423,331,964.84 12,516,722 $124,960,284.74 1,262,276 $30,213,900.00 5,182,875 $55,878,805.32 12,584 $1,542,924.95 856 $2,320,073.70 860,939 $208,415,976.13 Cost of Realty and Equipment. In order that the Commission may know definitely just what proportion of an express company's rev¬ enue is being used for the purpose of increasing its assets each company is compelled to keep a detailed account of the cost of real property and equipment. Before this was done the charging of many items of equipment to the expense of operation afforded an easy means of concealing large profits. The expense of cars, horses and vehicles, for instance, while defrayed out of the revenues, was charged to operat¬ ing expense, and in this way the volume of net income 122 METHOD OF KEEPING ACCOUNTS. was reduced, while at the same time the actual assets were increased. The showing now required is: Accounts American Express Co. Total cost to June 30, 1910. Total cost to June 30, 1909. I. Real estate used in operation. II. Buildings and fixtures used in operation III. Equipment: 1. Cars $7,448,571.20 $7,352,373.13 2. Horses 870,341.94 601,790.55 1,020,273.69 \ ► 1,000,000.00 ■J 3. Vehicles 4. Other equipment T otal 9,940,977.38 8,352,373.13 Each company must also keep a detailed account showing an inventory and inventory value of its equipments. The nature of this is shown in the accompanying statement submitted by Wells, Fargo Company : Class of Equipment Cars: Number Inventory value Office equipment: 4-wheel trucks— Number Inventory value Office furniture and fixtures— Inventory value Office safes— Number Inventory value Horses and other draft animals: Number Inventory value Wells Fargo Company. 124 $380,168.50 5,829 $137,662.18 $214,813.52 2,083 $138,606.88 3,079 $558,047.80 METHOD OF KEEPING ACCOUNTS. 123 Vehicles: Automobiles— Number Inventory value Double wagons— Number Inventory value Single wagons— Number Inventory value Sleighs— Number Inventory value Stable equipment (including harness) : Inventory value Transportation equipment: Car safes (stationary)— Number Inventory value Messenger's safes— Number Inventory value Messenger's packing trunks— Number Inventory value All other equipment: Inventory value Grand Total $15,900.00 746 $212,949.98 1,499 $246,359.70 318 $10,357.51 $85,685.55 142 $27,653.25 2,179 $39,347.66 10,962 $57,139.12 $184,874.62 $2,300,566.27 Income and Profit and Loss. Finally the companies are required to submit an Income and Profit-and-Loss statement. The nature of this is shown in the accompanying report made by the Interstate Commerce Commission, and covering all the companies. Each company submits a similar report of its own affairs to the Commission. 124 METHOD OF KEEPING ACCOUNTS. Income Account Operating income: Gross receipts from operation. Express privileges—Dr Operating revenues Operating expenses. Net operating revenue Outside operations: Revenues Expenses. Net revenue from outside oper¬ ations Total net revenue Taxes accrued Operating income Other income: Separately operated properties— Profit Dividends declared on stocks owned or controlled Interest accrued on funded debt owned or controlled Income from other permanent in¬ vestments and miscellaneous in¬ come Total other income Gross income Deductions from gross income: Separately operated properties— Loss Interest accrued on funded debt. . Other interest Other deductions Total deductions Net corporate income $146,116,315.66 69,917,561.83 151,275.25 140,748.17 146,646.61 2,037,733.59 1,515,014.57 1,934,397.29 860,580.54 89,827.09 86,908.78 $76,198,753.83 61,690,472.98 14,508,280.85 10,527.08 14,518,807.93 1,126,726.38 13,392,081.55 5,633,792.06 19,025,873.61 1,037,316.41 17,988,557.20 METHOD OP KEEPING ACCOUNTS. 125 Disposition of net corporate income: Dividends declared from current income Additions and betterments charged to income Appropriations to reserves Miscellaneous appropriations Balance of year carried forward to credit of profit and loss Profit and Loss Account Credit balance on June 30, previous year Credit balance brought forward from income account Additions for year Deductions for year Dividends declared out of surplus Balance, credit, carried to balance sheet 5,928,103.95 47,561.93 50,000.00 5,000.00 11,959,891.32 50,525,228.95 11,959,891.32 24,192,007.29 685,800.34 26,775,726.66 59,215,600.56 Ratios of Increase and Decrease. Interesting figures are also found in the record of ratio of increases and decreases in gross receipts, operating expenses, taxes, net operating income, etc. These, as shown for 1910, in comparison with the preceeding year, were : (See next page for table). 126 METHOD OF KEEPING ACCOUNTS. Differ¬ Ratios of increase or decrease. ences in ratios of operating expenses to opera¬ Gross Express Oper¬ Oper¬ ting Names of Companies receipts privi¬ ating Taxes ating revenues, leges ex¬ income 1910 as penses com¬ pared with 1909 Per Per Per Per Per Per cent. cent. cent. cent. cent. cent. Adams Express Co. . . 10.2 10.4 8.3 39.3 19.4 1.32 American Express Co. 14.3 14.7 13.2 11.4 20.5 .67 Canadian Express Co. 12.0 9.7 12.0 11.9 29.4 1.51 Canadian Northern Ex¬ press Co. 30.1 29.5 12.5 15.2 66.6 8.97 Globe Express Co,.... 10.1 10.9 5.1 142.4 14.6 2.81 Gt. Northern Ex. Co. . 16.6 15.9 18.1 38.9 15.2 .37 National Express Co. 7.4 8.3 1.5 328.1 31.5 4.16 Northern Express Co. 11.8 11.6 12.0 26.1 11.2 .02 Pacific Express Co. . . .1 18.7 2.2 20.6 200.9 16.66 Southern Express Co.. 9.0 7.8 5.5 47.8 22.9 3.19 United States Ex. Co.. 4.9 6.7 5.4 9.9 23.1 1.79 Wells Fargo Co 11.1 13.2 12.9 41.3 2.4 2.43 Western Express Co... 15.5 10.4 23.8 2.4 13.1 2.00 Total, 13 companies 10.2 9.2 9.6 24.3 17.6 1.11 Note:-—Italic figures denote decreases. CHAPTER VIII. DIVISION OF TERRITORY BY ROADS. In the division of the territory of the United States in which the thirteen express companies operate, one thing is very notable, especially in view of the fact that the express companies are so closely related, and that is there is little monopoly, as re¬ gards service, though there is no competition in rates. There are only six states in the entire Union in which only one express company operates. In all the others there is a form of competition, any¬ where from two to seven companies operating- in the balance of the states. The six states in which there is a monopoly are Arizona, California, Florida, Nevada, Rhode Island and South Carolina. In addition to these states, the territories of Alaska and Hawaii have only one express company operat¬ ing in them. The Wells, Fargo Company has a monopoly in three states—Arizona, California and Nevada. In these three states it operates over 11,610 miles of railroad, California leading with 7,951 miles of line, while Arizona and Nevada have respectively 1,870 and 1,788 miles. In addition to these the Wells, Fargo Company has a monopoly of the express business in Alaska and Hawaii, and is the 127 128 DIVISION OF TERRITORY BY ROADS. only American company operating in Mexico, where it does the express business over 1,105 miles of railroad. In Florida and South Carolina the Southern Express Company monopolizes the business, oper¬ ating over 4,083 miles of line in Florida and 3,007 miles in South Carolina, a total of 7,090 miles. In Rhode Island the Adams Express Company has a monopoly, operating over 262 miles of road. Constant Tendency Toward Expansion. As a rule each of the express companies has its particular field of operation in which it is preeminent. The constant tendency is toward expansion, however, and the time will probably come before many years when a few of the larger companies will conduct operations in every state of the Union. Without doubt some of them would have already done so if they could have made the necessary contracts with the railroads. The inability to do so has formed the only barrier to their growth. Contracts between the railroad companies and the express companies usually run for a long period, and no matter how anxious a railroad may be to oust the company doing business over its line in order to favor a rival com¬ pany, it is powerlesss to do so. Neither can the railroad company admit another express company to do business over its line in competition with the company that is operating, because almost invariably the contract between the railroad and the express company specifies an exclusive right to do express business over that railroad's lines. Therefore the DIVISION OP TERRITORY BY ROADS. 129 only chance an express company has to expand its field of operations and to enter new territory is to wait for the expiration of contracts, or the construc¬ tion of a new line of railroad. Then the matter resolves itself into which express company will offer the best terms to the railroad company for the priv¬ ilege of doing business. Wells, Fargo Company's Field. While there has never been an actual division of territory among the express companies or even a tacit understanding among them that any one com¬ pany has exclusive rights in any particular section, the fact remains that most of the companies have a certain field in which they are recognized as the leaders. Take the Wells, Fargo Company as an illustration. It is recognized as a great western company, because its origin was in the west and for a long time was confined to that section. But the Wells, Fargo Company is also a great southwestern company. It operates almost half of the express mileage in the state of Texas, and while it has four other competitors in that state, it operates over more miles of railroad than any two of its competitors combined. Its closest competitor up to 1911 was the Pacific Express Company, with 3,273 miles of road, while the Wells, Fargo operates over 6,797 miles. It is a vigorous competitor for express busi¬ ness in Oklahoma, where it operates over 1,362 miles of line. It operates in practically every state of the west and middle west. It has gained a foothold in 130 DIVISION OF TERRITORY BY ROADS. many of the southern states, especially in Louisiana, where it operates over 1,385 miles of road, more than any one of its four competitors. The only section of the country where it does not operate is New England, and in none of the six states composing this territory has it been able to obtain a foothold. In all, the Wells, Fargo Company operates in thirty- two states, Alaska, Hawaii and Mexico, and con¬ ducts operations over 51,522 miles of railroad and waterways. Sphere of Adams and American. The Adams and the American Express are usually classed as controlling the eastern and middle west territory in which they are especially strong, yet both companies have made incursions into the southern, western and southwestern field. The Adams operates in thirty-one states and the American in thirty-six. Neither company has invaded Arizona, California, Florida, Nevada, or South Carolina and the Adams is shut out of Alabama, Arkansas, Idaho, Louisiana, Maine, Mississippi, New Hampshire, North Dakota, Oklahoma, Oregon, Utah, Vermont and Washington. In addition to those enumerated the American Express Company is shut out of Delaware, the District of Columbia, Georgia, Maryland, New Mexico, North Carolina, Rhode Island, Virginia and West Virginia. The Adams Express Company does not operate in either Canada or Mexico, while the American operates over 1,199 miles of Canadian railroad. The total mileage of the Adams Company is 36,495, and DIVISION OF TERRITORY BY ROADS. 131 its greatest mileage is in the state of Pennsylvania, 4,460, Nebraska, Illinois, Iowa, Ohio, Colorado, Virginia and Indiana following Pennsylvania in the order named. The total mileage of the American Express Company is 55,577, its greatest mileage being in the state of Illinois, where it operates over 5,226 miles of road, New York being second with 4,280 miles, Michigan third with 4,089 miles, and Wisconsin and Indiana fourth and fifth with 3,634 and 3,280 miles respectively. Home of the Southern Company. The Southern Express Company lives up to its name in the territory in which it operates—with the exception of a few hundred miles of line in the north¬ ern states of Illinois, Indiana and Ohio, its operations over 32,213 miles of railroad are confined exclusively to the southern states. Its greatest mileage is in the state of Georgia, where it does business over 6,455 miles of line, while in Alabama, Florida and North Carolina it has over 4,000 miles in each. Its smallest mileage is in Missouri, where it has only two miles of line. In all, it operates in eighteen southern states, but singularly enough does no busi¬ ness in the largest state of all, Texas. In the extent of its mileage and the number of states in which it operates, the United States Express Company ranks fourth in magnitude, being excelled only by the American, Wells, Fargo, and Adams companies. The United States Company has its main territory in the east and middle west. It does 132 DIVISION OF TERRITORY BY ROADS. not touch Pacific Coast points, but has reached out into a number of the southern states, having mileage in Alabama, Arkansas, Louisiana, Maryland, Missis¬ sippi, Missouri, Tennessee, Texas and Virginia. It has also 223 miles of line in Canada. In all, the United States Express Company operates in twenty- eight states and territories, and the Dominion of Canada. Its mileage is 32,771, its greatest mileage being in the state of Ohio, where it operates over 3,619 miles of road, Pennsylvania, Oklahoma, Indiana, Michigan, Illinois and Iowa following in extent of mileage in the order named. Territory of the Great Northern. It is no trouble to define the territory of the Great Northern Express Company. This operates over the Great Northern Railroad in the northwest, traversing the country from Wisconsin to the Pacific Coast. It operates over 8,215 miles of railroad, of which 620 miles are in Canada. The states traversed are Wisconsin, Washington, South and North Dakota, Minnesota, Montana, Oregon, Iowa and Idaho. Its greatest mileage is in the state of Minnesota, 2,116, Washington being second with 1,724 miles, North Dakota third with 1,563 miles, and Montana fourth with 1,500 miles. Like the Great Northern Express Company, the Northern Express Company has a well-defined field in the northwest, operating over the lines of the Northern Pacific Railroad Company from Wisconsin to Washington and Oregon. The other states it DIVISION OF TERRITORY BY ROADS. 133 traverses are Idaho, Minnesota, Montana and North Dakota. Its total mileage is 6,862, Washington leading with 2,418 miles, Montana, Minnesota and North Dakota following in mileage in the order named. From its title one would gain the impression that the Pacific Express Company (now out of business) had its principal field of operations on the Pacific Coast. As a matter of fact it did not reach any Pacific Coast point in 1911, but it formerly did so over the Oregon Railroad and Navigation Com¬ pany's lines, on which it was succeeded in 1910 by the American Express Company. The principal field of the Pacific Express Company was in the middle west, but it also reached the south in Arkan¬ sas, Kentucky, Louisiana, Mississippi, Missouri, Tennessee, Texas and West Virginia. In all it operated in nineteen states and Canada. Of its 16,962 miles of line, the greatest number, 3,273, was in Texas, Missouri, Kansas and Arkansas following in the order named. The only eastern states where the Pacific Company operated were New York and Pennsylvania, and it had only 93.5 miles in these two states. In Canada it operated 244 miles. Confined to Two States. The Globe Express Company operates only over the lines of the Gould railway system in Colorado and New Mexico. Its total mileage is 1,915, of which, 1,697 miles are in the state of Colorado. The National Express Company is exclusively an 134 DIVISION OF TERRITORY BY ROADS. eastern concern, operating 1,640 miles of line in the states of Massachusetts, New Jersey, New York, Pennsylvania and Vermont. Its greatest mileage is in New York, 1,191, and Vermont, 238. The company also operates 80 miles of line in Canada. Two Canadian companies do an express business in the United States, one being the Canadian Express Company, which is owned by the Grand Trunk Rail¬ road Company, and which operates 257 miles of express lines in the states of Maine, Michigan, New Hampshire, New York and Vermont. Its greatest American mileage is in Maine, where it has 89 miles of line. The company operates 6,871 miles of line in Canada. The other is the Canadian Northern Express Com¬ pany, an adjunct of the Canadian Northern Railroad Company, which operates 43.7 miles of line in the state of Minnesota. This company also operates 3,270 miles of express lines in Canada. A name is not necessarily indicative of the field of operations of an express company, as is evident in the name of the Western Express Company. The Western Company operates in the east, in the middle west and as far west as the Pacific Coast. It operates over the railroad lines of the " Soo " system, and these traverse the states of Maine, Vermont, Michi¬ gan, Wisconsin, Minnesota, North and South Dakota, Idaho and Washington. In all the Westera Company gives service over 3,509 miles of line, of which the greatest mileage, 1,085 is in the state of North Dakota, Minnesota ranking second with 744 miles, Michigan third with 695 miles, and Wisconsin fourth DIVISION OF TEKRITORY BY ROADS. 135 with 465 miles. The company maintains an office in Toronto, but its Canadian business is conducted through the Dominion Express Company operating over the Canadian Pacific Railroad, with which it has a close connection. Electric Line Mileage Gaining. Not all the mileage of the express companies is over railroads. There is a large steamboat, elec¬ tric road, and stage line mileage, although the latter is rapidly diminishing. Steamboat mileage is also falling off, while electric line mileage is gaining steadily. For the year 1910 the total of steamboat mileage for all the express companies was 12,820, of electric line mileage 6,608, and of stage line mile¬ age 831. Of the total stage line mileage 708 miles was operated by the Wells, Fargo Company. In its report on the operations of the express com¬ panies the Interstate Commerce Commission does not attempt to include any ocean-going mileage or any mileage in foreign countries, with the exception of Canada and Mexico. If this was ascertainable there would be a large addition, as the principal companies conduct business on both the Atlantic and Pacific oceans, and in many of the countries of Europe and the Orient. As this service is conducted on foreign-owned lines, however, the authority of the Interstate Commerce Commission does not extend to them. Most of the large express companies operate over many different lines of railroad. The Adams Express Company operates over about 100 steam roads, 136 DIVISION OF TERRITORY BY ROADS. besides electric lines, steamboat and stage lines. The more important of the steam roads over which it furnishes the express service are the Chicago, Burlington & Quincy, the Louisville & Nashville, the New York, New Haven & Hartford, the Penn¬ sylvania, and the Chesapeake & Ohio. The American Express Company operates over the lines of more than 140 steam roads, besides electric, steamboat and stage lines. The principal roads over which it conducts express service are the Bangor & Aroostook; Boston & Albany; Boston & Maine; Buffalo, Rochester & Pittsburg; Central Vermont; Monon; Chicago, St. Paul, Minneapolis & Omaha; Alton; Chicago & North-Western; Big Four; Hocking Valley; Illinois Central; Lake Shore & Michigan Southern; Maine Central; Michigan Central; Mis¬ souri, Kansas & Texas; New York Central; Oregon Short Line; Pittsburg & Lake Erie; San Pedro, Los Angeles & Salt Lake; Union Pacific and Western Maryland. The Southern Express Company operates over about seventy-five steam roads, besides electric ¥ and steamboat lines. Among the most important railway systems over which it provides express serv¬ ice are the Atlantic Coast Line Railroad; Florida East Coast Railway; Louisville êc Nashville Railway; Norfolk & Western Railway; Southern Railway; Seaboard Air Line Railway; Central of Georgia; Alabama Central and Tennessee Central. Among the principal railroads over which the United States Express Company operates are the Baltimore & Ohio; Baltimore & Ohio Southwestern; DIVISION OF TERRITORY BY ROADS. 137 Chicago, Rock Island & Pacific; Philadelphia & Reading; Lehigh Valley; Pere Marquette; Cincinnati, Hamilton & Dayton; Delaware, Lackawanna & Western and the St. Louis San Francisco. Wells, Fargo Company operate over more than 150 steam roads, among the more important being the Atchison, Topeka & Santa Fe; the Erie; Bessemer & Lake Erie; Butte, Anaconda & Pacific; Chicago Great Western; Chicago, Milwaukee & St. Paul; Chicago, Peoria & St. Louis; Gulf, Colorado & Santa Fe; Houston & Texas Central; International & Great Northern; Kansas City Southern; Missouri, Oklahoma & Gulf; Missouri Pacific; New York, Susquehanna & Western; Rock Island Southern; San Antonio & Aransas Pass; Southern Pacific; Iron Mountain; Texas Central; Wabash; Wheeling & Lake Erie; White Pass & Yukon. Zones of Express Influence. Conditions were not always like this. In earlier days there was something approaching monopoly. For many years the country was parceled out between these great companies into zones not unlike those zones of influence which characterize inter¬ national politics in Asia at the present time. There was, for instance, an understanding that the Wells, Fargo Company should not press into eastern territory—that is, that it should not extend its operations east of the Mississippi river—while the eastern companies should abandon the great west to that carrier. The New England states are, mainly, the territory to-day of the Adams and 138 DIVISION OF TERRITORY BY ROADS. American. In the central states there is an active competition between the four large companies— Wells, Fargo Company, Adams, American, and the United States. The south from Washington to New Orleans is dominated by the Southern Express Company, but incursions into this field have been lately made on some trunk lines of railroad by the American and United States. The great northwest is supplied by the Great Northern, serving the Great Northern Railway, the Northern as the agency of the Northern Pacific, and Wells, Fargo Company for the Chicago, Milwaukee & Puget Sound. The Dominion Express Company of Canada has a branch in this country known as the Western, which operates over the Soo line. The Chicago, Burlington & Quincy is cared for by the Adams as far as Billings, Mont. The Union Pacific, which until recently was given express service by the Pacific Express Company, has lately entered into a contract with the American which now does through business from the Atlantic to the Pacific. Wells, Fargo Company operate in the west over the Milwaukee & Puget Sound, the Santa Fe, and the Southern Pacific lines. The Globe Express Company operates over the Denver & Rio Grande and the Western Pacific. The southwest is competitive territory, between all of the larger express companies excepting the Southern and the lines of the northwestern railroads. Companies are Closely Related. While these companies are separate legal entities it is of interest to regard the fact that, by stock DIVISION OF TERRITORY BY ROADS. 139 ownership and otherwise, they are so interlaced, intertwined, and interlocked that it is with difficulty we can trace any one of the greater companies as either wholly independent in its management or the agency of a single railroad or system. The Adams and the Southern are closely affiliated (the name of the latter was formerly the Adams-Southern). The American Express Company is the second largest stockholder in Wells, Fargo Company. The largest stockholder in the United States Express Company is also the largest stockholder in the Wells, Fargo Company. So that while these companies operate separately and compete with each other for traffic, the express business may be said to be almost a family affair. An interesting genealogical tree, in fact, might be drawn showing a common ancestry in all of the larger companies. And while many names may be used to designate these companies, it is within the fact to say that aside from the operations of the minor and distinctively railroad express companies the express business of the United States is managed by not more than three groups of interest. Under the existing system of contracts it is quite evident that an express company might grow ex¬ tremely wealthy and accumulate a great volume of property under rates that were in all ways reason¬ able, for the volume of its accumulations year by year depends not alone upon the rates that it charges, or its own expenditures as an operating company, but upon the contracts which it makes with the railroads which carry the express traffic. CHAPTER IX MONEY ORDERS AND C. O. D. BUSINESS. Financial paper issued by the express companies of the United States during the year ending June 30, 1910, aggregated the tremendous total of $423,331- 964.84. Under the head of "financial paper" the Interstate Commerce Commission groups money orders, traveler's checks, C. O. D. checks, telegraphic transfers of money and letters of credit issued. During the year 19,836,252 pieces of paper of this character were issued, of which the money orders and C. O. D. checks furnished by far the larger por¬ tion, the number of each being 12,516,722 and 5,182, 875 respectively. Some surprising facts are revealed in the reports furnished the Commission by the express companies relative to their business. The American Express Company, for instance, is shown to be far in the lead in every item grouped under "financial paper." Its business for the year was more than double that of all the other express companies combined. It issued financial paper to the amount of $295,190,- 322.48, equivalent to about 70 percent of the total, business transacted, yet it only issued 7,851,498 pieces of paper, or about 40 percent of all issued by all the companies. The average amount represented 141 142 MONEY ORDERS AND C. O. D. BUSINESS. by each piece of paper issued by the American Express Company, however, was $37.59, while for the 11,984,- 754 pieces issued by all the other companies the average amount was $10.69. As compared with the preceding year the American Express Company 's financial paper business increased about $45,000,000. Millions in Checks and Orders. During the year the total amount involved in all the money orders issued by all the companies was $124,960,284.74, of which the American Express Company issued $42,959,767.62. Traveler's checks issued by all the companies amounted to $30,213,900, of which the American issued $25,886,000. C. O. D. checks issued by all companies amounted to $55,878,- 805.32, the American's share being $16,706,361.97. Telegraphic transfers of money by all companies amounted to $1,542,924.95, the American's share being $718,916.38. Letters of credit issued by all companies amounted to $2,320,073.70, of which the American's share was $2,239,549.45. The miscel¬ laneous financial transactions of all the companies amounted to $208,415,976.13, of which the American's proportion was $206,679,727.06. The nearest competitor of the American Express Company in the amount of business transacted was Wells, Fargo Company, which did $40,269,939.43. The business of Wells, Fargo Company, however, was restricted to four kinds of paper—money orders, traveler's checks, C. O. D. checks and telegraphic transfers of money. The United States Express MONEY ORDERS AND C. O. D. BUSINESS. 143 Company is third on the list with a total business of $24,721,069.02. The Adams Express Company is fourth with a total of $18,100,379.47, made up of money orders and C. 0. D. checks only. The South¬ ern Express Company is fifth with a total of $16,606,- 973.07, restricted to the same two classes of paper as the Adams. The Canadian Express Company ranks sixth with a total of $11,058,403.69, but this company issues no letters of credit. Business of Minor Companies. Transactions of the other companies were com¬ paratively unimportant as compared with those named. The Northern Express Company did a total of $4,050,379.38 in money orders and C. O. D. checks only, which was about $156,000 less than it did the preceding year. The Great Northern Ex¬ press Company did a total of $2,316,838.23, a gain of about $3,000 over the preceding year. The Western Express Company issued paper to the amount of $1,463,365.29, but no letters of credit or telegraphic transfers of money. The Canadian Northern Express Company made no returns for the year, but for the preceding year reported a total business of $2,369,777.05. The Globe Express Com¬ pany issued $730,267.40 of money orders alone. The National Express Company makes no returns, as all financial paper issued by it is for the account of the American Express Company and is included in the latter's totals. Aside from the business of transporting goods, 144 MONEY ORDERS AND C. O. D. BUSINESS. the most important field of the express companies is in the issuing of money orders and in the trans¬ action of the C. O. D. or "cash on delivery" business. The express companies act as bankers for many thousands of people every year. Their orders are of such good reputation that they pass current any¬ where, and this business is increasing in volume every year. For the payment of small bills or the remittance of small sums of money they are much more desirable than a bank check. There may be doubt about the worth of a check; the holder must be identified; there is usually a charge made for its collection by the bank it is deposited in. With the express money order all this trouble is avoided. There is no doubt of its value, there is no necessity for exact identification and there are no charges to pay for collection. Varied Use of Money Orders. This surety—the sense of security which pertains to express money orders—has led to their use for many purposes never thought of when they were first introduced. Traveling men, actors, people whose occupation takes them to many different places for months at a time, find the express money order the most convenient kind of a savings bank. It is a common occurrence with thousands of such people to buy a money order as they accumulate funds and mail it to their home address. They know that with money in their pockets they are liable to lose or spend it. When they have bought a money order it is MONEY ORDERS AND C. O. D. BUSINESS. 145 just the same as putting money in the bank, and when they reach home after an absence of some months they find the orders awaiting them there and ready to be cashed. That is, the orders will be there unless something has happened to them. The cashier of one of the big companies in Chicago tells of a gentleman coming into his office one day with a large book under his arm, which he wanted cashed. It seemed that the gentleman was an actor and had been on the road for eight or nine months. Every week after drawing his salary he would go to an express office, buy a good-sized money order, and mail it to his wife. The latter was a very illiterate woman, totally unversed in business methods, and had never seen a money order in her life. In some way she got the impression that the money orders were souvenirs her husband was sending her, and after having received quite a number of them from various parts of the country, she went out and bought a scrap book and pasted the orders neatly in it. When her husband reached home she exhibited her scrap book to him with much pride, and this was the book he brought down to the express office to have cashed. He got the money. Foreigners Partial to Money Orders. In many parts of the country there is an utter absence of banking facilities, and then the express company order becomes a real boon. The small merchant finds the money order a most convenient method of remitting money in payment of his bills. 146 MONEY ORDERS AND C. O. D. BUSINESS. The laboring man and the working girl invest their small savings in express money orders. The immi¬ grant, who desires to bring a wife, brother or sister from the old country, will buy a money order from the express company and send it abroad to pay the expenses of the trip. With the foreigners, who usually have a deep-seated distrust of American banks, the express money order holds a high rank. In times of panic many of these foreigners will draw their savings from the banks and buy money orders. During the panic of 1907 the banks of the country lost millions of dollars in deposits in this way. The foreigners simply bought money orders with their savings and held them. They were willing to lose the interest for the sake of security. After the panic was over the money gradually drifted back to the banks. Express Vital to C. O. D. Trade. One of the most important services of the express companies to the business interests of the country is the C. O. D. or "cash on delivery" business. It would be impossible to transact a C. O. D. trade without the express companies to act as trustees in forwarding the goods and collecting and returning the money to the shippers. There are thousands of firms scattered all over the country which do business solely on this basis. There are two Chicago firms whose C. O. D. business each week will probably exceed $500,000. There are many other concerns in Chicago doing the same kind of business, and they thrive in every large city. MONEY ORDERS AND C. O. D. BUSINESS. 147 If it were possible to abolish the express business the C. O. D. trade, great as it is, would be compelled to suspend, because there would be no means of establishing the relationship of trustee between buyer and seller—somebody to assure that the money would be paid and transmitted to the merchant. A Chicago concern, for instance, advertises to sell a first-class watch for $10. A Montana farmer sees the advertisement, likes the description of the watch, is satisfied with the price, and wants the watch, but he doesn't know the Chicago concern and is averse to entrusting his $10 to strangers. On the other hand, the Chicago concern does not know the Montana farmer, and is not going to send the watch to him without good assurance that the money will be paid. How are they going to do business to¬ gether? The Chicago concern delivers the watch to the express company addressed to the farmer at his Montana home, with a bill for $10. The express company sends the watch to its agent in the Montana town, who notifies the farmer of its receipt. The latter goes to the express office, pays the agent $10 and gets the watch. Working of the C. O. D. Business. By this plan the seller does not trust the buyer neither does the buyer trust the seller. There is no payment of money until the article ordered is actually in the possession of the buyer. When goods are sent C. O. D. an invoice accompanies the shipment, and 148 MONEY ORDEKS AND C. O. D. BUSINESS. the express company collects the price of the goods from the consignee and returns the money to the consignor. It was formerly the custom to place the money in an envelope specially provided for that purpose and way-bill it to the consignor. A charge for returning the money was made additional to the charge for the package outbound. Within the last ten years, however, the practice of returning the actual money has been discontinued by nearly all companies, and in lieu thereof C. 0. D. checks, or "cashier's money orders," as they are sometimes called, are issued. These checks, differing slightly in form from ordinary money orders, are made payable to the consignor of the package and are placed in an envelope addressed to him sent by mail, or delivered by messenger. The cost to the express company is thus confined to the expense of printing the C. O. D. check, furnishing the envel¬ ope, and the 2-cent stamp which is placed upon it. The same charge is made for issuing the C. 0. D. check as was made when the money itself was trans¬ ported, although in the latter case the express com¬ pany assumed the risk of loss in handling the money en route besides paying something to the railway line over which it was transported. Profit to the Express Company. What does the express company get for this serv¬ ice? The charge for a double haul. Instead of getting paid for the carriage of the watch to desti¬ nation only, as would be the case if the buyer had MONEY ORDERS AND C. O. D. BUSINESS. 149 remitted in advance, it collects a second charge for the return of the money. If the regular charge for the carriage of the watch from Chicago to Montana is 25 cents there would be a similar charge for the return of the money, thus virtually doubling the revenue of the express company from its C. 0. D. business. This is not always the case, however. In many instances, where a business house is a large C. O. D. shipper, a special rate is made for the return of the money, which is much less than it would be for the casual shipper. What proportion of its revenue does an express company derive from its business in money orders, C. O. D.'s, etc.? The proportion is very small. Taking again the American Express Company for the purpose of illustration because of the magnitude of its operations, we find by the Interstate Commerce Commission's figures that for the year 1910 its "total revenue from operations other than trans¬ portation" were $1,300,885.86. But part of this sum came from custom house brokerage fees, part from rent of buildings and other property, and part from the financial department and miscellaneous revenue, the nature of which is not clearly indicated. Taking the revenue from money orders, traveler's checks, C. O. D. checks, telegraphic transfers of money and letters of credit issued, the total income from these sources is found to be $540,258.56 for the year. The total amount involved in these various transactions amounted to $88,510,595.42 cents. The revenue derived from this vast business was equal to about six-tenths of 1 percent. To transact this 150 MONEY ORDERS AND C. O. D. BUSINESS. business 7,019,894 pieces of paper were issued, and the average charge per piece was 7.69 cents. Charges on Financial Paper. It is of interest to know just what revenue is derived from each one of these various forms of financial paper, and how much of each is issued. In 1910 the American Express Company issued 4,524,148 money orders, calling for $42,959,767.62, an average of $9.27 an order, on which its revenue was $228,- 742.98, an average charge per order of a fraction over 5 cents. Of traveler's checks 1,081,925 were sold representing $25,886,000, from which the revenue was $52,960.58, an average charge of a trifle less than 21 cents a check. The average amount of each check was $23.92. The number of C. O. D. checks issued was 1,407,837, representing a total of $16,706,- 361.97, the revenue from which was $250,471.55. The average check amounted to $11.87, -and the average revenue per check to 17 cents. Telegraphic transfers of money in number were 5,153, repre¬ senting a total of $718,916.38, and the revenue derived was $3,731.59. The average amount of the transfers was $139.53, and the average charge 72.4 cents. Letters of credit issued numbered only 831, but they represented $2,239,549.45 in value, and brought a revenue to the company of $4,351.86. The average of the letters was $2,695, and the average charge per letter was $5.23. Under the heading of "miscellaneous" it is shown that the company during the same year issued MONEY ORDERS AND C. O. D. BUSINESS. 151 831,604 pieces of financial paper representing $206,- 679,727.06 in value, from which it derived a revenue of $632,122.97. What the nature of this paper was is not shown, but the revenue derived from it exceeded that derived from money orders, traveler's checks, C. O. D. checks, telegraphic transfers and letters of credit combined by $91,864.41, these five forms of paper having only brought in a revenue of $540,- 258.56. The average amount represented by the "miscellaneous" paper was $248.53, while the aver¬ age income per piece was 76 cents. Heavy Dealer in Exchange. The greater part of the "miscellaneous" income of the company undoubtedly comes from exchange, both domestic and foreign, in which it is a very heavy dealer, buying bills of lading, etc. In all the large cities of the country it carries on heavy dealings with the banks in exchange. If a Minneapolis mill has a shipment of fifty carloads of flour to New York or to Europe it can obtain its money instantly from the express company by presenting a bill of lading. It does this kind of business on the same basis as a bank will do it. The mill will be charged 4 percent interest for the time the flour is in transit, and a very small commission. So closely is this business con¬ ducted that not infrequently the commission will not amount to over l-64th of 1 percent. That does not seem much, and it is not, but it is in the mul¬ tiplicity of such transactions that the company makes money. Let us see just what the company will 152 MONEY ORDERS AND C. O. D. BUSINESS. make on such a transaction as buying a bill of lading on fifty carloads of flour, Minneapolis to New York: Assuming that each car contains 150 barrels of flour worth $5 a barrel, the entire shipment will amount to 7,500 barrels and be worth 137,500. It will take say ten days for the flour to reach New York, during which time the express company will be earning 4 percent on $37,500, and this will amount to $41.09. It will also get l-64th of 1 percent com¬ mission on the value of the flour, and this will amount to $5.85, so that on the whole transaction the express company earns $46.94. It is not likely that the com¬ pany often deals in such large bills of lading, as this business is usually transacted by the banks, but it does in many smaller bills, and in 1911 such trans¬ actions numbered almost 3,000 a day for every business day in the year. Convenience of Traveler's Checks. Traveler's checks are an invention of the American Express Company. They were first issued in 1891 in exactly the same form and on the same scale of charges that exist today. The checks are issued in denominations of $10, $20, $50, $100 and $200. The express company's charge for them is one-half of 1 percent. Their convenience to the traveler abroad consists in the fact that they can be cashed in any part of the world, and that he knows exactly how much of the money of the country he is going to receive. He does not have to pay any discount or commission, and the fluctuations of exchange do not MONEY ORDERS AND C. O. D. BUSINESS. 153 worry him. Across the face of each check is printed the amount he will receive for it in the money of the country where it is presented. Thus, on a $20 check which has cost the traveler $20.10, he knows it is worth £ 4, Is. 8d. in Great Britain, 102 francs, 50 centimes in France, 83 marks, 30 pfennigs in Ger¬ many, 102 lire, 50 centimes in Italy, 73 kroner, 39 ore in Norway, 49 florins, 8 centimes in Holland, 98 crowns in Austria-Hungary and 38 rubles, 46 kopecks in Russia. These checks also possess another important ele¬ ment of recommendation. If lost or stolen the owner loses nothing and the finder or thief cannot use them. Each check is numbered, and all the loser has to do is to notify the company of the numbers and they will be replaced without charge. When the checks are purchased the purchaser is required to sign his name on each check in a space provided for that purpose. When he wants money abroad, or goes to pay his hotel bill, he again signs his name in another space. That is all the identification that is necessary. If the two signatures agree, the checks will pass the same as gold. AMERICAN EXPRESS COMPANY. (itâluwc* **41 general office: 6» bftoaowi*tew yoric when counters! i his slunaiur 8,144,049 ommt in gnu. 17 row riufati or nets m ci f nhi11 "iww rxt "i ( fu dun tbkl uwjwol, ■< "» * ' glasgow, 30 gorioi stml àitwerp. 7 qui va diet Principal Banhcns. NATIONAL PROVINCIAL BANK Or CNOLAMO. comptoir National oIrcompte. . credit lvonmaia. „ . # oacsonca sana. , . botli Ban a or Scotlano, . «_ national Bank or bcotlano, ' * Ban* or inclano. . scl'aat bank.no company, mukatcr 4 lcinstcr bank. Shin dina visa a hhcoit articsolacet. OCT oanakc Landmanosoana. Christiania Sana oft BBCOItaasM. raincm. LEMON * CO . anatcroamache Sana. bltcriachc vcrdn^ranh. aaolo*austrian Bank. tins cm|w »»•»• t»« l «'il it mi» m covi pm its («wivaiimt. m tncjpcuntrk» «wwciaiu mffcom' ivcn mvminyvlli ic w or rvwoi to tmt compahvi caronr. without comhusoio* tpm ohcoont (iicipt m (ounthui a iw»#l •? i*mi conftnv'o oractl, banki n«m(» in if» tilt ow cmiiimonftfntl. <1*1 • vi» cttnt» ni iwnnh win •( fn« <•»»*»*• trnua an» a«it>| m «wà ibbvi or fioi sr# 1910. ouolin scltaat cora Stocamolm CORCNHASCN Christiana nome AND fLORCNte Amsterdam Munich . VIENNA ^ill^ytothe /M OM/7TÛ STAHFS AND CANADA te^?jFA^l0trmanvj 'tatv 18 un! cinï najm» gif jl.uijwi ; fli« .uv inn fa-oo oa'iassm 70 oa! >iaiaû ao'aa 90 b.tc ' i *ate; co u n te*s
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BLOCK SYSTEM OF STATING RATES. 171
On the opposite page (170) is given the system
for finding the rate for various sized packages under
the different scales. Thus, we can see at a glance
that the rate for packages of one pound or less under
Scale No. 1 is 21 cents, while the rate for packages
of 50 pounds under the same scale is 37 cents. Under
Scale No. 22 the one-pound rate is 22 cents, while
that for 50 pounds is 85 cents.
Reduction in Rates Proposed.
An idea of what the Commission expects to accom¬
plish in the way of reducing rates by means of the
block plan may be had from the following official
statement as given on page 172:
172 BLOCK SYSTEM OF STATING RATES.
Rates between St. Paul-Minneapolis, Minn., Block
532, and—
Colum¬
biana, Ohio.
Block 945.
Pittsburgh,
Pa.
Block 946.
■
Altoona,
Pa.
Block 947.
New York,
N. Y.
Block 952.
Present.
Proposed.
Present.
Proposed.
Present.
Proposed.
Present.
Proposed.
!
Packages not over 1 pound
$0.25
$0.23
$0.25
$0.23
$0.25
$0.23
$0.30
$0.24
Over 1 and not over 2 pounds..
.35
.25
.35
.25
.35
.25
.35
.26
Over 2 and not over 3 pounds..
.45
.27
.45
.27
.45
.28
.45
.30
Over 3 and not over 4 pounds..
.60
.30
.60
.30
.60
.30
.60
.33
Over 4 and not over 5 pounds..
.70
.32
.70
.3,2
.70
.33
.75
.36
Over 5 and not over 6 pounds..
.85
.35
.85
.35
.85
.36
.90
.39
Over 6 and not over 7 pounds..
.85
.37
.85
.37
.85
.38
.90
.42
Over 7 and not over 8 pounds..
1.00
.40
1.00
.40
1.00
.41
1.00
.46
Over 8 and not over 9 pounds..
1.00
.42
1.00
.42
1.00
.43
1.00
.49
Over 9 and not over 10 pounds.
1.00
.44
1.00
.45
1.00
.46
1.00
. 52
Over 10 and not over 11 pounds
1.10
.47
1.10
.47
1.10
.49
1.15
.55
Over 11 and not over 12 pounds
1.10
.49
1.10
.50
1.10
.51
1.15
.58
Over 12 and not over 13 pounds
1.10
.52
1.10
.52
1.10
.54
1.15
.62
Over 13 and not over 14 pounds
1.10
.54
1.10
.55
1.10
.56
1.15
.65
Over 14 and not over 15 pounds
1.10
.57
1.10
.57
1.10
.59
1.15
.68
Over 15 and not over 16 pounds
1.25
.59
1.25
.60
1.25
.62
1.30
.71
Over 16 and not over Impounds
1.25
.62
1.25
.62
1.25
.64
1.30
.74
Over 17 and not over 18 pounds
1.25
.64
1.25
.65
1.25
.67
1.30
.78
Over 18 and not over 19 pounds
1.25
.67
1.25
.67
1.25
.69
1.30
.81
Over 19 and not over 20 pounds
1.25
.69
1.25
.70
1.25
.72
1.30
.84
Over 20 and not over 21 pounds
1.40
.71
1.40
.72
1.40
.75
1.50
.87
Over 21 and not over 22 pounds
1.40
.74
1.40
.75
1.40
.77
1.50
.90
Over 22 and not over 23 pounds
1.40
.76
1.40
.77
1.40
.80
1.50
.94
Over 23 and not over 24 pounds
1.40
.79
1.40
.80
1.40
.82
1.50
.97
Over 24 and not over 25 pounds
1.40
.81
1.40
.82
1.40
.85
1.50
1.00
Over 25 and not over 26 pounds
1.60
.84
1.60
.85
1.60
.88
1.70
1.03
Over 26 and not over 27 pounds
1.60
.86
1.60
.87
1.60
.90
1.70
1.06
Over 27 and not over 28 pounds
1.60
.89
1.60
.90
1.60
.93
1.70
1.10
Over 28 and not over 29 pounds
1.60
.91
1.60
.92
1.60
.95
1.70
1.13
Over 29 and not over 30 pounds
1.60
.93
1.60
.95
1.60
.98
1.70
1.16
Over 30 and not over 31 pounds
1.70
.96
1.70
.97
1.70
1.01
1.90
1.19
Over 31 and not over 32 pounds
1.70
.98
1.70
1.00
1.70
1.03
1.90
1.22
Over 32 and not over 33 pounds
1.70
1.01
1.70
1.02
1.70
1.06
1.90
1.26
Over 33 and not over 34 pounds
1.70
1.03
1.70
1.05
1.70
1.08
1.90
1.29
Over 34 and not over 35 pounds
1.70
1.06
1.70
1.07
1.70
1.11
1.90
1.32
Continued on page 173.
BLOCK SYSTEM OF STATING RATES. 173
Continued from page 172.
Over 35 and not over 36 pounds
1.85
1.08
1.85
1.10
1.85
1.14
2.00
1.35
Over 36 and not over 37 pounds
1.85
1.11
1.85
1.12
1.85
1.16
2.00
1.38
Over 37 and not over 38 pounds
1.85
1.13
1.85
1.15
1.85
1.19
2.00
1.42
Over 38 and not over 39 pounds
1.85
1.16
1.85
1.17
1.85
1.21
2.00
1.45
Over 39 and not over 40 pounds
1.85
1.18
1.85
1.20
1.85
1.24
2.00
1.48
Over 40 and not over 41 pounds
1.88
1.20
2.00
1.22
2.00
1.27
2.25
1.51
Over 41 and not over 42 pounds
1.88
1.23
2.00
1.25
2.00
1.29
2.25
1.54
Over 42 and not over 43 pounds
1.88
1.25
2.00
1.27
2.00
1.32
2.25
1.58
Over 43 and not over 44 pounds
1.88
1.28
2.00
1.30
2.00
1.34
2.25
1.61
Over 44 and not over 45 pounds
1.88
1.30
2.00
1.32
2.00
1.37
2.25
1.64
Over 45 and not over 46 pounds
1.88
1.33
2.00
1.35
2.00
1.40
2.25
1.67
Over 46 and not over 47 pounds
1.88
1.35
2.00
1.37
2.00
1.42
2.25
1.70
Over 47 and not over 48 pounds
1.88
1.38
2.00
1.40
2.00
1.45
2.25
1.74
Over 48 and not over 49 pounds
1.88
1.40
2.00
1.42
2.00
1.47
2.25
1.77
Over 49 and not over 50 pounds
1.88
1.42
2.00
1.45
2.00
1.50
2.25
1.80
For the better protection both of the shipper and
of the carrier, it is believed that this rule (proposed
by the Interstate Commerce Commission) should be
further amended so as to require that shipments
must be packed in a manner to insure safe transpor¬
tation with ordinary care on the part of the express
companies, and that packages containing fragile
articles or articles consisting wholly or in part of, or
contained in, glass must be plainly marked to indi¬
cate the nature of the contents.
CHAPTER XI.
FRUITFUL CAUSES OF COMPLAINT.
Complaints of abuses in the express service are
more numerous, and in most instances apparently
more justifiable, than in any other branch of trans¬
portation. It is not probable that the managing
officials of the companies deliberately encourage the
practices which lead to these complaints by concerted
action, but, at the same time, there can be no denial
of the fact that "the abuses complained of are not
confined to any one or two companies. They are
general, pertaining to all express companies alike
to greater or lesser degree, and for this reason the
general public has formed the opinion that the abuses
are part of a deliberately laid plan to mulct it.
General Nature of Complaints.
Some of the abuses complained of are:
Double collection of lawful charges.
Overcharges and undercharges effecting discrim¬
ination between shippers arising out of an obscure
rate system and ineffective revision and supervision
of accounts.
Indirect routing of shipments by the express car¬
rier, resulting in unreasonable delays and defeating
175
176 FRUITFUL CAUSES OF COMPLAINT.
the reason for the existence of an express service as
distinguished from ordinary freight service.
Failure or refusal to deliver parcels to consignees
located outside of arbitrarily established free-delivery
limits without notice being given either to the con¬
signor or consignee as to the extent of free-delivery
territory.
Unreasonableness of the terms of shipment im¬
posed by the receipt given by the carrier.
Delays in the settlement of claims for loss and
damage.
Excessive insurance charges when shipments are
valued at more than $50.
Delays in the return of C. 0. D. collections to
consignors.
The obscure statement of rates making the public
dependent almost entirely upon the information
furnished them by express agents.
Position of the Expfess Companies.
All of the express companies have had a full hearing
upon these matters of complaint before the Inter¬
state Commerce Commission, and have given
throughout the inquiry expression to a consciousness
on their own part of the necessity for a change in
their practices and rules which will bring them into
stricter conformity with the requirements of the act
to regulate commerce and will make the service more
satisfactory. There has been practically no attempt
at evasion or excuse.
In this connection it should be borne in mind that
FBUITFUL CAUSES OF COMPLAINT. 177
express carriers remained for twenty years entirely
without regulation as to interstate traffic after the
railroads had become subjects of control, and it is
therefore not surprising that abuses in the system were
not checked. Individual carriers have attempted
it, but have failed because of lack of uniformity
in action, and the inability of the government, until
recently, to compel the universal adoption of prac¬
tices that are just and fair.
Double Collection of Charges.
Complaints of this practice are widespread. They
come from all parts of the country and affect all
express carriers. The managing officials ascribe
them to carelessness and clerical errors, but the uni¬
formity with which they occur, the delays and
obstacles thrown in the way of those who attempt
to collect claims of this nature, and the failure of the
companies to discipline the offending employees or
improve the service, lends color to the suspicion that
this feature is not entirely the result of accident or
carelessness.
It has been the practice of the express company
to receive a prepaid package and stamp it as prepaid.
Upon delivery, however, the carrier's wagon driver
would be given a book, which showed upon what
packages collection should be made, and by this
book he was to be guided rather than by any marking
upon the package. In many cases the package
when prepaid was not marked as prepaid, and in
other cases by the oversight of the agent at the point
178 FRUITFUL CAUSES OF COMPLAINT.
of delivery the wagon driver's delivery record did
not state the fact of prepayment; and at many inter¬
mediate stages between the point of origin and the
door of the consignee there was opportunity through
slipshod methods of bookkeeping and checking for
the record to misstate the fact, causing a lot of
aggravating annoyance, and the extortion of double
charges. Shippers will prepay charges, and the
receivers be called upon to pay again, although in
many cases the packages are plainly stamped "pre¬
paid." It is a question of submitting to the extor¬
tion, or having the driver refuse to deliver the goods.
Remedy Proposed by Commission.
To remedy this objectionable condition the Com¬
mission proposes the establishment of a uniform
system of billing and the adoption of a uniform rule
regarding the delivery of packages. The Commis¬
sion holds that whenever a package which does not
bear a label is presented to a consignee it shall be
delivered without charges to the consignee. This
rule should be based upon another, which is that to
every package should be attached at the point of
origin by the driver or receiving clerk one of the
following labels :
(See next page).
FRUITFUL CAUSES OF COMPLAINT. 179
To Be Printed on White Paper.
Express Company
no. From
[loMft point of origin.]
Dept. No Tally No.- Route No.
Express Charges on
this shipment are
Tf express charges appear as collect on delivery sheet, deliver free,
entering all numbers shown hereon and on the waybill label, oppo-
Value
Weight
Charges
$
$
-
-
Pieces
To Be Printed on Yellow Paper.
Accompanying each shipment is a way-bill like the
following :
{See next page).
00
Express Co. COLLECT FREIGHT W. 8.
(1) Messengers and
>4) «81 stamp la
and «fin these spaces are
(21 toaster points wfth
(5* these spaces ta
afl accepted, messragm
Notation
(3) Connecting companies
16 ' consecutive order.
«81 stamp on the hack.
Rati and Rev. Verified av
Rjtc. Office
Dcuvikt Record
FROM
Clerk No
No.
Date
[Insert point of origin.)
To
State
Consignee
Destination or Local Address
Article
Weight sniffer
Rati
$
Value
$
Routino Via
Advances
to Collect
Exf. Charges
to Collect
Total Collect
Paid in Part
Way-bill for "Collect" Shipment.
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Express Co. ffiEPâlO FREIGHT W. 8.
(1) Messengers and
(2) transfer points with
(3) connecting campa aies
(4) wffl stamp ta
Mod when these spaces are
(5) these spaces La
all occupied* messengers
(6) consecutive order,
will stamp on the back.
Wotation
Rate and Rev. Verified by
REC. OFFICE
Delivery Record
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Destination or Local Address
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to whom paid
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182 FRUITFUL CAUSES OF COMPLAINT.
.. Express Co.
from Clerk No.
no.
Date
[Insert point of ©rtgin.l
To State
Consignee
Destination or Local Address
article
Weight
Shipper
Routing Via
Advances
to Collect
Exp. Charges
to Collect
Total Collect
Paid in Part
Rate
Value
If this shipment »rrit«9 without a regular waybill, Agent will nmk® a
substitute copy of the original waybill from information given hereon, and
deliver shipmeuf to consignee, or transfer to connecting company with
substitute waybill.
«
$
Way-bill to be Pasted on Package.
This gives to the express agent at the forwarding
office a record showing whether the package has been
prepaid or not. He in turn is to attach to the pack¬
age a copy of a way-bill printed on the same colored
paper as the label originally attached to the package
at the door of the consignor.
The express company is to make out these way¬
bills in triplicate, one being attached to the pack¬
age, one being reserved by the office of the carrier
at point of origin, and one being forwarded to the
point of destination, so that a check at destination
can be kept by the carrier's agent upon each package.
When, therefore, a package bearing a yellow label
reaches the consignee, it shows that such package has
been prepaid. Where it bears a white label it shows
that it has been sent collect. If it bears no label
the burden is upon the express company to deliver
the package, and if upon examination of its records
FRUITFUL CAUSES OF COMPLAINT. 183
it finds that through its mistake or otherwise the
delivered package has not been prepaid it must look
in the first instance to the consignee for payment
of the lawful charges.
Overcharges and Undercharges.
In the aggregate, the amount of charges collected
in excess of legal rates from some shippers has been
large. It is equally true, however, that these over-
collections have in the greater part been counter¬
balanced by failure to collect full legal rates from
others. The assessment and collection of greater
than legal charges and the failure to collect the full
legal charge appears to have resulted chiefly from the
system of rates which was obscure and open to mis¬
construction and misinterpretation, and while there
may have been no intention to discriminate the
effect was the same. With at least one of the express
companies it appears to have been the practice to
offset the overcharges against the undercharges when
discovered; for the individual amounts involved were
usually so small as (in the mind of the express
manager) not to justify the expense of making the
necessary refunds and collections in order to comply
with legal requirements.
More Simple System Necessary.
The prime requisite for the elimination of these
overcharges and undercharges is a simplified system
of rates. A new scheme of rate making must take
the place of the present complicated rate structure.
184 FRUITFUL CAUSES OF COMPLAINT.
A system of through rates must be substituted for
the present plan of making rates by way of transfer
points, a scheme whereby it will be possible for the
agent at the point of origin to obtain the proper
through charges by reference to a simple schedule
which will give the same rate from point of origin
to destination, no matter by what route the ship¬
ment may travel and without reference to the num¬
ber of carriers that may participate in the haul. As
a preliminary to the adoption of such a system it
should be required of the carriers that they jointly
establish and publish through rates between all points
reached by the lines of the various companies. The
performance of this task appears to be made possible
only by the adoption of a system of blocks and zones,
such as has been described.
Present Tariffs Too Involved.
As present express tariffs are constituted the seeker
for a through rate between points widely removed
must first find the local rates applying between the
points of origin and the many transfer points by
which the shipment may possibly move before he
can determine which combination will produce the
lowest through rate. It is manifest, therefore, that
the opportunity for error in the assessment of rates
is multiplied by the number of possible combinations
that may be made. In many instances from 5 to 15
different combinations may be found, and the ship¬
per, even though an expert, can never be certain
that he has found the lowest combination. With
FRUITFUL CAUSES OF COMPLAINT. 185
the block plan suggested there can be only one rate
between two points, and thus by the elimination of
combinations of locals the opportunity for error is
reduced to a minimum.
As a further precaution against erroneous charges
the rule should be that the agent at the receiving
station shall in every instance revise the charges
upon receipt of the way-bill before making collections
on collect shipments, and that the agent at point of
origin shall cause all prepaid way-bills to be revised
as to weights and charges, and refund of overcharges
be made within 24 hours in event of overcollections
having been erroneously made. This system of
revision of way-bills is one which, with a proper inter¬
nal organization and a simplified rate system, will
entail little if any, additional expense upon the express
companies, as has been proved by their efforts at
revision since their attention has been called to the
defects in the present system. It is admitted by the
express companies that revision of their business
within 24 hours may be done at a minimum of
expense, and for the more effective provision of
such a system it is recommended to these carriers
that they organize a clearing-house association, or
association of accounting officers, for the purpose of
devising a proper system to carry out these require¬
ments.
Circuitous Routing of Shipments.
Expedition is the very soul of the express business.
We find, however, that it has been the custom of the
express carriers when shipments have been intrusted
186 FRUITFUL CAUSES OF COMPLAINT.
to them for delivery at points not on the lines of
railroad over which they operate to retain possession
of the shipment so as to receive the longest possible
haul before being delivered to the final carrier. In
many cases this delay has been accompanied by the
assessment of excessive charges based upon the long
routing instead of the route over which the shipment
should have traveled. It does not appear that the
making of the indirect route the basis of the charge
has been a systematic or intentional misapplication
thereof by the agent at the point of origin, who, in
routing the business, has been following the instruc¬
tions of his superiors and who^ from lack of time or
from lack of interest in the matter, is satisfied to
assess the rate via the route which the shipment
travels rather than to trace out the most direct
route and apply the charge which should have been
applied under the tariffs.
Plan Suggested by Commission.
For the cure of this most annoying, and one of the
most frequent, causes of complaint against the
express companies, the Commission says they should
be required forthwith to establish and jointly publish
through routes between the principal points in the
United States, which routes shall follow the main
routes of travel the most direct in point of time
measured by the schedule of those passenger trains
by which normal schedules are observed. These
joint through routes should be known and desig¬
nated by number and should be filed With the Inter¬
state Commerce Commission. The tariffs in which
FRUITFUL CAUSES OF COMPLAINT. 187
these through rates are named should, as a matter
of information, state the usual time occupied in the
transportation of express traffic between the termini
of these routes, but this should not be construed as
a guaranty of delivery within that time. The
naming of these through routes should be binding
upon the carriers as to the rates that are to be
applied and should constitute an index to the shipper
of the probable time to be consumed between the
point of origin and destination. The carriers should
be required to add to such through routes as rapidly
as possible and to change them as often as may be
necessary for the better accommodation of the
traffic.
How Information Should Be Given.
The publication in which these through routes are
named should contain a description of such through
routes to consist of—
(1) The names of the termini and the number
of the route, as, for instance, "New York to New
Orleans; through route No. —. "
(2) The gateways via which such carriers operate
between points of origin and destination, as, for
instance, "New York, New Orleans, Adams Express
Company via Washington, D. C.; Southern Express
Company via Atlanta."
(3) The names in alphabetical order of all the
principal stations on the through routes so estab¬
lished.
(4) An alphabetical index of stations, showing
188 FRUITFUL CAUSES OF COMPLAINT.
the route number or numbers by which each may be
reached.
The consignor shall have the right to designate in
writing the joint through route thus established and
published, by which the specific shipment shall
move; provided, however, that in an emergency the
originating or any intermediate express company
shall have the right, in the interest of expedition, to
send the shipment by some other route than the one
designated by the shipper, if delivery is not delayed
by such action or the rate increased. The express
companies have undertaken to establish a joint
routing committee for the purpose of immediately
putting into effect this method of stating routes,
and to continue such joint-routing committee for
the purpose of extending wherever necessary and as
rapidly as practicable such method between all
points.
Arbitrary Free-Delivery Limits.
Another fruitful source of dissatisfaction with
express carriers has been their neglect or refusal to
deliver shipments outside of arbitrarily established
free-delivery limits, of which the shipper has had no
previous notice or information. In many instances
these delivery limits are not named in any publica¬
tion of the carrier, and appear to be entirely within
the control of the whim or inclination of the local
agent. The popular conception of express service
is that it includes the free delivery of the package
at the consignee's address. This conception has
FRUITFUL CAUSES OF COMPLAINT. 189
been fostered and encouraged by the express com¬
panies themselves, so that when a consignee is
required either to call for his package or submit to
an extra charge for its delivery, complaint and dis¬
satisfaction follow. The Commission has, therefore,
ordered that the express carriers publish a joint
general directory, alphabetically arranged by cities,
of all express offices in the United States, the name
of each office to be followed by a statement as to
whether a free-delivery service is maintained at such
office or not. Where a free-delivery service is
maintained, unless the publication shall circumscribe
the delivery limits, it shall be understood that the
delivery service comprehends the corporate limits
of the place named.
Regulations For Free Delivery.
At each of such offices where restricted free-delivery
limits have been established, the boundaries of the
free-delivery zones should be shown in a condensed
and abbreviated form sufficient to give notice to the
shipper and consignee of the outline of the limits
thereof, by streets, as for instance:
San Diego, Cal.—Bay ave., from the beach east to 32d st.; north on
32d st. to Horton ave. ; west on Horton ave. to City park; north on Arizona
ave. from City park to Adams ave.; west on Adams ave. to city line;
west on city line to Ingals st.; south on Ingals st. to Vine st.; west on Vine
st. to the beach.
At each point where delivery is made by local
express companies beyond the established delivery
limits a footnote should be shown reading as follows :
Note.—Shipments delivered by local express companies to points out¬
side of the defined delivery limits as shown herein will be subject to the
additional charge of such local express companies.
190 FRUITFUL CAUSES OF COMPLAINT.
The charge for this service is usually—cents per package, but the com¬
pany does not guarantee delivery at this rate, which is subject to change
without notice. Prepayment of such charges may be made by consignor
at point of origin, subject to the collection from consignee of any defi¬
ciency in the amount so prepaid.
This directory should be filed with the Commission
and conform to the express tariff regulations of the
Commission, subject to such modifications as the
Commission may find necessary or desirable, and
copies should be posted at all express offices in the
United States. Copies of this and all similar publi¬
cations thus suggested should be furnished to all
shippers upon payment of a reasonable charge there¬
for, which charge should not exceed the actual cost
of printing such extra copies as may be required to
meet the demands of shippers. The carriers have
expressed themselves as agreeable to the course
here outlined as to all of the matters here dealt
with.
Unreasonable Limitations in Receipt.
The law requires that the carrier shall give a
receipt for the package it receives. The receipt
now given is not satisfactory, chiefly because of
the conditions thereto attached. These conditions,
it is said, have been so worded as to improperly limit
the rights of the shippers thereunder and to dis¬
courage the presentation of claims by shippers whose
consignments have been lost or damaged in transit.
The rates of the express carriers have heretofore
been based upon a limitation of value of $50 per ship¬
ment, and the receipts given by the express carrier
have contained a provision which limited recovery
FBUITFUL CAUSES OF COMPLAINT. 191
in case of loss to this amount. The validity of this
provision has been challenged and has been the
subject of judicial interpretation with the result
that various constructions have been given to the
receipt, which has been upheld in some courts and
not sustained in others, and is now before the Supreme
Court for final adjudication. The representatives
of some shippers have urged the elimination of this
limitation as the basis of express rates, whereas
other shippers have contended for the retention of
this limitation of value,' and for the abolition of the
arbitrary charge which the carrier has heretofore
assessed upon shipments valued in excess of $50,
contending for their right to independently insure
values in excess of $50, wherever such insurance
could be procured most cheaply. Associations are
maintained in various commercial centers for the
insurance of express shipments, and these insurers
have usually made a lower charge for the risk than
that imposed by the carriers' tariffs. It is argued
on behalf of the carrier that the increased charge for
shipments valued in excess of $50 was made neces¬
sary, not only by extra risk in case of loss, but by the
necessity for greater care in the handling.
Rule in Parcel Post Systems.
In all the parcel-post systems examined the low
rates of carriage have been invariably accompanied
by correspondingly low limitations of value, and
while numerous complaints have been made, based
192 FRUITFUL CAUSES OF COMPLAINT.
upon the carrier's declination to pay losses in excess
of $50 (in the absence of a greater declared value
and payment of the extra charges based thereon,)
it does not appear to be wise to establish a small
parcel rate based upon unlimited values.
The Commission has therefore deemed it for the
best interest of the shipper, for the time being at
least, to permit the $50 valuation clause to remain
in the receipt. This liability, however, with respect
to shipments in excess of 100 pounds, it thinks should
be increased in ratio to the increase of weight. The
Commission and a committee representing shippers
and carriers is engaged upon the consideration of
a proposed express receipt which it is hoped may be
adopted by the companies.
Delays in Settlement of Claims.
Thousands of complaints have been received by
the Commission alleging many apparently un¬
necessary and indefensible delays in the settle¬
ment of claims for losses resulting from the alleged
negligence of the carriers. The Commission's ex¬
aminers, who made an exhaustive review of the
claim bureaus of two of these carriers, have reported
a condition existing therein which indicated a policy
of delay in the investigation and settlement of claims
of which the management of the express companies
appeared to be unaware. It has been the policy
of one of these carriers at least never to conduct any
of the negotiations for the settlement of claims by
correspondence, never to commit the company in
FRUITFUL CAUSES OF COMPLAINT. 193
writing to any policy with respect to the disposition
of claims, but to reply upon personal visitation of
the special agents of the company to the claimant for
the proper disposal of such claims. The result of
this policy has been to develop antagonism on the
part of the shippers, who view this policy as one
intended to discourage the prosecution of claims.
It has been freely asserted that the express com¬
panies will seldom settle with claimants until threat¬
ened with legal proceedings.
Measure of Relief Proposed.
The Commission says it has been assured by the
management of the carriers represented in these
proceedings of their earnest desire to reform these
claims bureau in such a manner as to give prompt
handling and disposition to all claims. It has there¬
fore been suggested that the rule should be that, in
the event of the non-delivery or loss or destruction
of a shipment, a notice shall immediately be mailed
by the agent of the carrier at destination to both
the consignor and consignee, if known; and in the
event of claim made in writing the company shall
immediately acknowledge its receipt and shall,
within six months from the date of filing such claim,
notify the claimant in writing of the disposition
made thereof.
Excessive Insurance Charges.
It is claimed on behalf of shippers that the charges
which the carriers have heretofore assessed on values
194 FRUITFUL CAUSES OF COMPLAINT.
declared in excess of $50 are excessive. For each
$100 or fraction thereof in excess of $50 the charge
has heretofore been 10 cents when the through mer¬
chandise rate was $3 or less, 15 cents when the mer¬
chandise rate was more than $3 and less than $8,
and 20 cents when the merchandise rate was over $8.
The insurance charges almost universally prevail¬
ing on shipments conveyed by parcel post or other
parcel-carrying systems in other countries are sub¬
stantially one-tenth of 1 percent—that is to say, 10
cents for each $100 or fraction thereof. This also is
a customary rate with private insurers. Therefore,
it would seem to be a reasonable rule, says the Com¬
mission, that the charges of express carriers in the
United States based upon valuation in excess of
$50 should not exceed this general standard, and that
hereafter the valuation charge shall be 10 cents for
each $100 or fraction thereof in excess of $50, and
this irrespective of the rate of carriage.
Relief is also promised in regard to expediting
the delivery of C. O. D. payments, and the stating of
rates in plain terms.
CHAPTER XII.
DUTIES AND SALARIES OF EMPLOYEES.
In many respects the railroad employee and the
express employee have the same interests. Both
work for great corporations. Both have much the
same hours of labor. Both have to do with trans¬
portation. Both occupy positions of responsibility
in their relations to the public. Both have the op¬
portunity of rising to the highest positions in their
respective services. After having traced these points
of similarity the analogy between the employees may
be said to end.
In the express business there are not so many
classes of employees as in the railroad service. This
statement only applies to the mechanical force,
however. The railroads employ the engineers, fire¬
men, brakemen, etc., who are essential to train oper¬
ation, but these employees work for the railroad and
the express service at the same time. On the clerical
side of the force there is not so much divergence.
The express business has to have its rating and rout¬
ing clerks just the same as the railroads do, it has
its receiving clerks just as the railroads do, it has
its auditors, agents, solicitors, collectors, superin¬
tendents and general managers, and then it has quite
a number of employees whose counterpart is not
found in the railroad business.
195
196 DUTIES AND SALARIES OF EMPLOYEES.
High Grade of Employees.
Express companies demand and employ only the
highest grade of help. Every man must be intelli¬
gent, possess a certain degree of education, and be
capable of filling higher and still higher positions.
There are no positions that call for purely manual
labor with the great express companies, except
those of attendants at the barns in the large
cities. Aside from these, the work is largely clerical
—even the drivers on the wagon are clerks, and clerks
with great responsibilities, and are liable at any time
in the large cities to be called off the wagon and told
to take a desk in the general office. And, as a rule,
when the driver is called in he proves himself just
as proficient at his desk as he did when on the wagon.
The greatest express company in the United States
—and that means the world—is the American. It
transacts business in nearly all the states of the Union,
has its agents and employees in every part of the
globe, operates over more miles of railroads and
steamboats than any other company, and the total
of its yearly business exceeds that of any of the
other companies. In its methods of conducting
its business it is closely watched and imitated by its
competitors, even to its method of selecting and
training its employees, and therefore the system and
methods of this company are chosen as illustrative
of all the express companies :
Like the railroad, the express company has to
seek its business. A certain amount of business will
always come to it without solicitation, but other
business has to be gone after. The big department
DUTIES AND SALARIES OF EMPLOYEES. 197
stores in the large cities, manufactories and whole¬
sale houses, banks, etc., furnish the greater part of
the business to the express companies. In the great
majority of cases it is possible for these large shippers
to take their choice between two or more express
companies, and as the rates of the various companies
to competitive points are usually the same, the qual¬
ity of the service furnished and the personality of
the solicitor are generally the determining factors.
Where the express company has a monopoly in a
certain territory the traffic will naturally come to
it without effort on its part, but the company solic¬
itor will be just as assiduous about obtaining this
business as if there were keen competition for it.
The aim of the express company is to make the public
its friends. It is drilled into its employees that they
must be accommodating and courteous in their deal¬
ings with the public. The uncouth and boorish
man has no place in an express company, and if he
should happen to gain employment there will not
last long.
Collection of Express Shipments.
As it is from the large shippers that the express
company makes the most of its money every effort
is made to facilitate their business. A wholesale
house in Chicago is perhaps sending out a thousand
packages a day by express to a thousand different
addresses. A house such as this will have its own
shipping clerks, who will see that the packages are
properly marked, the weight and value of each one
198 DUTIES AND SALABIES OF EMPLOYEES.
placed upon it, and if they are to be prepaid, the
amount due also marked upon it. At a certain time
each day one of the express company's wagons will
call for these packages. The driver will probably
have a helper with him, and as each package is loaded
into the wagon it will be called off and checked on the
receipt book the shipping department of the house
has prepared. The tally having been found correct,
and the packages having all been found to be in
good order, the express driver will sign the receipt
book and drive away. He will not attempt to collect
for the express charges. That is something the
office force will attend to later.
The wagon now goes to the office of the company,
where the packages are unloaded, each one weighed,
and the declaration of value examined. This latter
is a very important part of the business, as it has an
effect on the company's revenue. If the value is
marked $50 or less the regular rate to destination
will be the charge. If the value is put at $100 or
$500 or more, then a much greater charge must be
collected. If an express company loses a package
it is only liable for $50 unless greater value has been
declared at the time it was accepted, and when the
higher value has been declared the company charges
a higher rate as an insurance premium.
Making Out the Way-bills.
As each package is examined and weighed the rate
clerk will place a colored sticker on it. He will also
at the same time enter on a way-bill the address of
DUTIES AND SALARIES OF EMPLOYEES. 199
the consignee, the weight of the package; if prepaid,
so marked; if collect, the amount of the charges,
and the name and address of the consignor. The
way-bills are made out in duplicate, and there is a
way-bill for every package. The colored sticker
will denote the route the package is to be shipped by.
For instance, a green sticker may mean the Pennsyl¬
vania, a blue the North Western, a yellow the St.
Paul and a red the Burlington. The duplicate way¬
bills will go to the bookkeeping department, where
they will be copied into the books, each one forming
a charge against the agent at the point of destination.
In the case of a thousand-package shipment the
consignor is prepaying the charges, so after the way¬
bills have been charged against the respective agents
they are again charged against the shipper. Accord¬
ing to the arrangement the express company may
have made with him the shipper may receive his
bills every day, once a week or once a month.
Wagon and Train Service.
The packages are now ready for carriage to the
trains, and are loaded on the wagons for the various
depots. As they are loaded on the wagons they are
again called off and checked against the way-bills,
and as each wagon receives its load the way-bills for
that particular load are given to the driver. When
the latter reaches the depot and the packages are
loaded into the car they are again called off and
checked by the messenger in charge of the car, the
driver obtains a receipt for the load and delivers his
200 DUTIES AND SALARIES OF EMPLOYEES.
way-bills to the messenger. The messenger may be
alone or he may have an assistant—that depends
upon the importance of his run. He will go through
his way-bills and arrange them in the order in which
the various stations are reached, and then dispose
his packages in the car so that those to be first put
off will be the most readily accessible.
As the train approaches the various stations where
packages are to be put off the messenger prepares
them and picks out the way-bills covering them.
These he delivers to the local agent, taking the latter's
receipt for the numbers of the way-bills, and con¬
tinues the same process until he has reached the end
of his run. At the same time, the messenger, while
delivering packages to the various stations, will be
receiving other packages at them. These will be
delivered to him with way-bills covering them, and
these he will have to check up, see that they corre¬
spond to the way-bills, and give the various local
agents a receipt. The receipts the messenger re¬
ceives en route will be turned into headquarters,
where they will be checked against the way-bills
delivered to him, and these being found correct,
the responsibility for the packages is now shifted
from the shoulders of the messenger to the various
local agents.
Duties of the Local Agents.
The first duty of the local agent will be to compare
his packages with the way-bills delivered to him, to
see that he has received the right packages. He
will also examine the packages closely, to see that
they are in good condition and that they have not
DUTIES AND SALARIES OF EMPLOYEES. 201
been tampered with. If they are "collect" packages,
he will verify the weights and charges. Assuming
that everything is found to be right, the local agent
will then copy all the way-bills on a blank form. If
it is a town where there is a delivery service the
way-bills will also be copied into a receipt book,
which is given to the wagon driver when he starts out
to deliver the packages. As the driver goes his
rounds and delivers the packages he will get the
receipt of the consignee in this book opposite the
description of the package. If there are charges
marked against the package the driver will collect
them, and on his return to the agent will deliver over
his book and the money collected.
The agent will then check the driver's book against
his copy of the way-bills to make sure that all pack¬
ages have been delivered and the proper amount of
money collected. Perhaps there is a package which
the consignee has refused to receive. This the local
agent must at once report to headquarters and ask
for instructions. Every day the agent must turn
in a report to headquarters covering the number of
packages he has received, enclose the amount of
money he has collected, and give this report and the
money to the messenger on the express car, taking
the latter's receipt. The agent's report must also
cover the business that has originated at his station,
the trains and messengers to whom delivered, and
this serves as a check at headquarters on the train
messengers. From the time a package is received
until the time it is delivered, no matter how many
hands it may pass through, there is a check and a
202 DUTIES AND SALARIES OP EMPLOYEES.
record kept so that in case a package is lost, damaged
or rifled, the responsibility can be accurately located.
In small towns where no delivery service is main¬
tained the agent will notify consignees by postal
card of the arrival of packages and request them
to call for them. The same thing will be done in towns
where a delivery service is maintained, if the consignee
lives outside the delivery limits. In all cities there
is a limit beyond which the express companies will
not deliver, even when packages have been prepaid
to their destination.
The Hiring of Employees.
In hiring employees the American Express Com¬
pany exercises the utmost precaution. Except in
the country towns, the employee must be 21 years
old. The applicant for a position must account for
his life for the preceding ten years, tell what his
occupation has been, the names of his employers, if
he has held more than one position, how long he
worked in each position, and his reasons for leaving
it. He must also furnish references as to his character
and habits. Before the applicant is put to work all
these matters will be thoroughly investigated. The
company takes the attitude that every employee is
in a position of trust; that he is exceptionally
tempted every day; that every employee must be
capable of advancement to higher positions, and that
it must be reasonably assured of the applicant's
steadfastness, honesty, good habits and capacity
before he is placed on the payroll. Only men are
DUTIES AND SALARIES OF EMPLOYEES. 203
employed, even as stenographers and typewriters,
though women could be secured for the work much
cheaper. But the company wants men who will
stay with it, who will learn the business and who can
be placed in any position at a moment's notice. The
male stenographer never remains a stenographer
long. How long depends solely on himself. If he
shows an aptitude for the business he may be pro¬
moted after a couple of months' work. Many of the
best paid men in the service began work as stenog¬
raphers.
Bonds for Every Employee.
All employees must be bonded, no matter how in¬
significant the position may be. The usual bond
is $500 for the beginner, and as he is advanced to
higher positions the amount of the bond will be in¬
creased. The employee will not be required to go
to a bonding company and pay a large premium for
his bond, however. The company bonds all its own
employees and they pay at the rate of 50 cents a
year for each $500. In a bonding company they
would be; required to pay at the rate of 2 or 3 percent
a year.
Salaries in the express business rank about the
same as in the railroad service. In the large cities
the beginner generally starts in at $50 a month; in
the small towns and in the country places he will
probably get $35. The age requirement of 21 is not
adhered to so closely in the country, and a lad of
eighteen may enter the service there, but his ante¬
cedents will be looked up as carefully as those of an
older person.
204 DUTIES AND SALARIES OF EMPLOYEES.
It is from the country that the express business
drafts its best employees. Managers and superin¬
tendents say that the country boy ranks much higher
than the city lad. His habits are apt to be better,
he is used to a more simple life, is not extravagant
in his tastes and is not afraid of work. It is also in
the country office that the beginner in the express
business gains the best training. His work will em¬
brace every phase of the business, while the city
employee will necessarily be restricted to a particular
branch. Thus the lad in the country office will
solicit business, deliver packages, make out way-bills,
route shipments, sell money orders, and gain a thor¬
ough training in all branches of the service. If he
enters the business at eighteen by the time he has
reached twenty-one he knows his work, will have
had his salary raised several times, and will usually
then be transferred to a higher and better paid
position in a city office.
Express Employees in Demand.
The thoroughly trained express company employee
is a very valuable man. Managers of the large city
offices appreciate this fact, as they are constantly
losing some of their best men. Business houses,
concerns that ship large quantities of goods, bankers,
when they want men in responsible positions, draft
them from the express companies, or from the rail¬
roads. Usually it is the express company that
suffers, because of the high grade of its employees.
The business houses or the bankers will pay them
DUTIES AND SALARIES OF EMPLOYEES. 205
two or three times as much as the express company
will, and consider them cheap at that.
Every express office is in charge of an agent. In
the country town he may be the whole office force.
In the city he will have a large force under him, and
his duties will be of a purely supervisory nature.
Ranking next to the agent in the city office will be
the cashier, the assistant cashier, the rate clerks,
solicitors, messengers and wagon men. Salaries will
range from $50 a month for the beginner up to $150
and $200. The messengers on the express cars are
men with high responsibilities and are well paid.
These positions are considered among the most
desirable in the service, and men once installed in
them rarely ever quit, unless retired on account
of age. While the express companies do not main¬
tain pension departments, as some of the railroad
companies and great industrial corporations do,
yet men who are injured in the service or who are
incapacitated by age, are retired on a pension that
is generally equivalent to half a salary. The Ameri¬
can Express Company today has over 400 pensioners
on its roll, and each month they receive their checks
the same as if they were in active service.
Regular Inspection of Officers.
The superior of the agent is the superintendent,
whose territory may embrace a wide stretch of
country. Over the superintendents is the manager,
and every manager will have three or four superin¬
tendents under him. Usually the manager holds
206 DUTIES AND SALARIES OF EMPLOYEES.
an official position with the company. The manager
in Chicago, for instance, is vice-president and man¬
ager. The superintendents visit the various offices
regularly to inspect the workings, and are assisted
in this work by traveling auditors, whose sole busi¬
ness is to go from office to office and check up its
accounts. Every office is supposed to be visited and
checked up at least once in three months. The
auditors are something like national bank examiners.
The office can not foretell their coming, but when
they do walk in they are in full possession until the
examination is completed.
The young man who is seeking a position with an
express company should make his application to the
agent in charge of the office. The agent is entrusted
with the authority to hire such employees as he needs,
as this tends to the maintenance of the necessary
discipline. If an agent is unable to find the help he
needs he will apply to the superintendent of his
division, and the probability is that the latter will
promote an employee of one of the small country
offices. The first work of the new employee will
probably be calling off addresses of packages to
another clerk for way-billing, or perhaps he may be
put on a wagon to collect and deliver packages. If
he is put on a wagon an older employee will accom¬
pany him until he has learned his route, after which
he will manage it alone. As time goes on he will
be placed in various positions of the service, so that
in a couple of years he will have filled all the positions
in the office, with the possible exception of cashier.
The aim of the express companies is to so train their
DUTIES AND SALARIES OF EMPLOYEES. 207
men that they can fill any position at a moment's no¬
tice. They also believe in civil service, and pro¬
motions in the service are made solely on the basis
of merit and length of service. It is an exceedingly
rare occurrence when an outsider is brought into an
office to occupy a responsible position, or when an
employee is jumped over the heads of others.
Many Opportunities for Advancement.
Once in the service, it is solely up to the young
man as to how high he will rise. In the course of a
few years he may be placed as agent in charge of
some important office. From the post of agent to
that of superintendent or manager is but a step, and
then the presidency of the company is all that re¬
mains. He may never reach this position, but if
he never does he will know that he has a life time
place with a comfortable salary, and the certainty
that if incapacitated by age or illness he will be taken
care of.
Mrs. Harriman is the holder of 64,655 shares of
Wells, Fargo Company stock, nearly 27 percent
of the entire number of shares. Another woman,
Ida C. Potts, of Livingston, New York, is also a
stockholder in the United States Express Company,
the Wells, Fargo Company, and the Adams and
American Express companies, owning 1,500 shares
in Wells, Fargo Company, 1,015 shares in the
United States Express Company, 510 shares in the
American Express Company, and 900 shares of the
Adams Express Company.
CHAPTER XIII
RULES GOVERNING EXPRESS SERVICE.
Following are the principal rules governing ex¬
press service as published in the Official Express
Classification; the conditions on which business will
be transacted for the public, and all employees must
be governed by them. These rules apply to all
express companies doing business within the United
states, including three—the Long Island, Newfound¬
land, and New York & Boston—which do not report
to the Interstate Commerce Commission. They are
also observed by the Dominion company, and the
express department of the Halifax & Southwestern
railway.
Receipting for Shipments.
(a.) A receipt of the prescribed form must be given for all
matter received. Shippers must be requested to state the na¬
ture of the shipment and to declare the value thereof, which
value, when given, must be inserted in the receipt, marked on
the package and entered on the way-bill. If shippers refuse to
state value, "Value asked and not given" must be written or
stamped on the receipt.
( b.) Receipts for matter received at owner's risk must have
written or stamped on the face thereof "at owner's risk."
(c.) Shipments destined to points in the United States and
adjacent foreign countries must not be accepted when consigned
"To order of," or "To Notify" a bank, or any person.
209
210 RULES GOVERNING EXPRESS SERVICE.
(d.) Express receipts are not negotiable and shipments must
not be accepted, the delivery of which is conditioned upon sur¬
render of the original receipt at time of delivery.
Routing of Shipments.
The rates of the companies, parties to this Classification,
are conditioned upon their right to route business as they may
elect, which right is expressly reserved.
Prepayment of Charges.
(a.) Charges must be prepaid—
On passengers baggage which is to be delivered at railroad
stations or steamship piers.
On all matter addressed to persons restrained of their liberty
in prisons, penitentiaries and insane asylums.
On packages consigned to the Commissioner of Patents or to
the Interstate Commerce Commission at. Washington, D. C.;
to the Bureau of Standards, Washington, D. C.; to the Com¬
missioner of Patents or to the Canadian Railway Commission
at Ottawa, Ont., and the name and address of the shipper must
be marked thereon. Any customs charges or entry fees on such
shipments must also be prepaid or guaranteed.
On personal packages for officers or men belonging to the
regular army or militia when to be delivered in the field or in
camp ; for officers, sailors and marines in the navy on sea duty ;
for cadets at military or naval academies and for students at
military schools.
ib.) When charges are prepaid, the package and way-bill
must be marked 4'Prepaid $ when so marked or
way-billed, the package must be delivered without collection of
charges from consignee, excepting advance charges or customs
charges, and any undercharge must be expensed on or charged
against the forwarding agent, to be collected from the shipper,
in accordance with the instructions of each Company; if charges
are paid in part, notation to that effect must appear on the pack¬
age and on the way-bill.
RULES GOVERNING EXPRESS SERVICE. 211
(c.) The charges on all shipments evidently not worth charges
must be prepaid or guaranteed and so way-billed.
(d.) When transfers are made of shipments for which pre¬
payment or guarantee of charges is required by the classification,
the originating company is responsible for such prepayment or
guarantee to its connections whether or not the shipment may be
way-billed or transferred as prepaid or guaranteed, such guarantee
being limited to 60 days; agents receiving such shipments
must report to billing office within sixty days of date of way-bill
any failure to collect charges on same.
Prohibited Shipments.
(a.) Explosives and dangerous inflammable oils, acids, or
materials must be refused, except that certain explosives and
inflammable materials, oils and acids may be accepted when
shipped in strict compliance with "Rules and Regulations issued
to secure compliance with the United States Laws, and the Reg¬
ulations prescribed by the Interstate Commerce Commission
for the Transportation of Explosives, Inflammables and other
Hazardous Articles by Express. "
Delivery Limits.
The established rates and charges of the companies, parties to
this classification, include free collection or delivery only at
points where wagon service is maintained and within the estab¬
lished collection and delivery limits at such points.
Agreements as to time of delivery of express matter must not
be made.
Graduated Charges and Pound Rates.
(a.) Merchandise rates apply on all commodities classified as
" Mdse.," and to any article not specifically classified herein,
unless it is analogous to an article classified higher than mer¬
chandise, when it shall be charged for at such higher rate.
212 RULES GOVERNING EXPRESS SERVICE.
(6.) Except as shown in Paragraphs (e.), (g.) and (h.) of
this Rule, graduated charges, based upon the local, joint or
through merchandise rate, are applicable under the following
conditions :
When the merchandise rate is less than $2.00 per 100 pounds,
merchandise shipments weighing less than 100 pounds are sub¬
ject to graduated charges shown on Pages 1 and 2; when the
merchandise rate is $2.00 and less than $15.00 per 100 pounds,
merchandise shipments weighing not to exceed 50 pounds are
subject to graduated charges shown on Pages 3, 4 and 5; and
when the merchandise rate is $15.00 and not over $20.00 per
100 pounds, merchandise shipments weighing not to exceed 20
pounds are subject to graduated charges on Page 5.
(c.) Where the merchandise rate applicable to a shipment is
not shown in the graduated table, the next higher rate must be
used for ascertaining the charge, which must not be more than
for 100 pounds at the actual rate.
Pound Rates.
Where the merchandise rate is $2.00 or more per 100 pounds,
pound rates must be charged on merchandise shipments weigh¬
ing over 50 pounds, but the charge for 50 pounds or less must not
be more than the charge for 50 pounds at pound rates; where
the merchandise rate is $15.00 or more per 100 pounds, pound
rates must be charged on merchandise shipments weighing over
20 pounds, but the charge for 20 pounds or less must be not
more than the charge for 20 pounds at pound rates ; and where the
merchandise rate is more than $20.00 per 100 pounds, pound rates
must be charged on merchandise shipments, minimum charge
50 cents.
Charges at pound rates on shipments subject thereto as au¬
thorized in this rule, or elsewhere in the classification, must be
ascertained by multiplying the number of pounds by the rate
per 100 pounds, and dividing by 100. When fractions occur
either in the weight or the charges, the next higher whole number
must be used. Whenever the graduated charge under the
RULES GOVERNING EXPRESS SERVICE. 213
merchandise rate is less than the minimum charge provided for
matter classified at merchandise pound rates, the graduated
charge must be assessed.
(f.) The charge on a shipment classified at higher than mer¬
chandise rate must be the charge at the merchandise rate multi¬
plied by the number indicating the higher classification. If
classified at V/2 Mdse., multiply the charge at merchandise rate
by \l/2\ if classified at "D. Mdse.," multiply the charge at
merchandise rate by 2, etc. EXAMPLE :—-If a package weighs
30 pounds and is chargeable at double rate, and the rate to des¬
tination is $1.00 per 100 pounds, the charge for 30 pounds is
60 cents, double this—$1.20—is the proper amount.
Unless otherwise provided in individual items, on shipments
classified at one-half merchandise, the charge shall be one-half
of the charge at the regular merchandise rate.
Shipments to and from Canada.
When shipments pass over the lines of two or more com¬
panies, between two points, one of which is located in the United
States and the other in Canada or Newfoundland, and the
shipping point or destination is an exclusive office, they must be
classified separately for each company carrying, and each com¬
pany 's charge must be separately assessed; the through rate
must not be made by combining the local rates of each company
except that on shipments subject to graduated charges, weighing
each 7 pounds or less, one graduate under the through rate will
apply, but the through charge must not be less than the graduated
charge under the rate of $2.00 per 100 pounds, except that the
sum of the local graduate charges must be assessed when less.
Charges on such shipments will be divided in accordance with
Rule 16.
Aggregating Weights.
(a.) Two or more packages forwarded by one shipper at
the same time to one consignee at one local address, must be
214 RULES GOVERNING EXPRESS SERVICE.
charged for on the aggregate weight, provided that any of the
packages weighing less than 20 pounds each shall be estimated
and charged for as weighing 20 pounds each and provided further
that a lower charge is made by such aggregation. Actual weight
of each package must be entered on the way-bill.
(6.) Exceptions. Where the merchandise rate per 100
pounds is $1.50 or more, two or more packages forwarded with
charges to collect, by the same company, from the same city or
town, on the same date, to one consignee at one local address,
whether from one or more than one shipper, or two or more
packages forwarded with charges prepaid by the same express
company on the same date by the same shipper to one consignee
at one local address, must be charged for on the aggregate
weight, provided that any of the packages weighing less than 20
pounds each shall be estimated and charged for as weighing
20 pounds each, if a lower charge is made thereby. Where the
rate is less than $1.50 per 100 pounds, the aggregate charge on
shipments from more than one shipper to one consignee, for¬
warded from the same point on the same date, must not be more
than where the rate is $1.50 per 100 pounds.
(ic.) When articles carried at merchandise pound rates are
aggregated in accordance with (a.), the minimum charge applies
to the entire shipment.
(