1 STO RT CORNELL UNIVERSITY LIBRARY BUSINESS Cornell University Library HG8963.N51H88 History of the New-York Life Insura^^^^^^ C 3 1924 019 215 981 DATE DUE JU:4 1 :.- 375 BU 1 II 1 1 "' "^ •^ DEjii MP» l'^91 9 U f * r^' nnr 1 4 1QQQ APF 1 ^ lyso CAVl-ORO PRiNTEOINU.S.A. Cornell University Library The original of this book is in the Cornell University Library. There are no known copyright restrictions in the United States on the use of the text. http://www.archive.org/details/cu31924019215981 p^ 1[ «l (ft " , a" L*-' ;'^i';;:;,L;;;:i.«.tl!il!'»i^ J„i %--4i HOME OFFICE, NEAV-YORK LIFE INSURANCE COMPANY, 346 & 348 BROADWAY, NEW YORK. HISTORY OF THE NEW-YORK LIFE INSURANCE COMPANY 1895-1905 INCLUDING A RESUME OF THE HISTORY OF THE PREVIOUS FIFTY YEARS, BY JAMES M. HUDNUT, A. M. NEW YORK PUBLTSHBD BY THE COMPANY 1906 COPYRIGHT, 1906, BY THE NEW-YORK LIFE INSURANCE COMPANY. TO THE NOBLE ARMY OF THE INSURED IN ALL LANDS WHO ARE GIVING A PRACTICAL ILLUSTRATION OF TWO GREAT PRINCIPLES COOPERATION OP THE STRONG AND CONSIDERATION FOR THE WEAK PRINCIPLES THAT WILL YET TRANSFORM THE WORLD PREFACE This work, including the Introduction by the late President of the Com- pany, was completed substantially as it now stands immediately after the "Diamond Jubilee" in May, 1905. The Legislative investigation of life insurance companies was begun soon afterward, and publication was delayed in order to record the outcome. So many changes have since taken place, both in the management of the New- York Life and in the conditions under which life companies organized in this State must now work, that it is plain we are entering upon a new era in Life Insurance. The history of these months of transition cannot yet be written with justice either to companies or to individuals. It has therefore been determined to print this volume as originally written, adding only the Annual Report for the year 1905, the revised form of the Company's By-Laws, and the balance sheet prepared by chartered and certified ac- countants as of December 31, 1905, with their certificate. J. M. H. June, 1906. CONTENTS. CHAPTER I. Resume, 1892-1895 CHAPTER II. Agency jNIethods. The Branch Office System 8 Defects of General Agency System 8 Branch Office System described 9 Advantages of 10 Growth of Branch Office System 11 Branch Offices of Issue 11 The Nylic Association 12 Educated sentiment in lite insurance 12 Necessity of soliciting agents 12 Sentiment among agents 13 The "Weekly Bulletin" to agents 13 "Leaders' Lists" established 14 The Nylic association formed 14 Outline of Nylic plan 15 Extract from first prospectus 15-16 The plan in operation 18 Modifications of the plan 18 Post-mortem benefits paid 19 Growth in membership 20 A Nylic "Minute aian" 20 Insurance Clubs 21 A $200,000 Club organized 21 Growth of the $200,000 Clubs 21 Four $100,000 Clubs organized 22 Growth of $100,000 Clubs 22 Club meetings and benefits 23 CHAPTER III. Policy Contracts. Sub-Standard Lives 25 Former treatment of Sub-Standard risks 25 A three-years' investigation 2C-27 Issue of the Adjustable Accumulation Policy 27 The life insurance field broadened 28 ix X Contents. PAGE. The Insurance of Women 29 Women among the first policy-holders 29 Experience on female risks prior to 1894 29 Extra premium discontinued 29 ' The new Standard Accumulation Policy 30 Insurance and Investment features 31 Advantages of Deferred Dividend system 32 Low-Priced Policies 33 The Seven-Year Equalization Policy 34 The Non-Participating Policy 34 The Economic Policy 34 The Spanish War Risk 36 First loss on the "Maine" 36 War risks under old and new policies 37 CHAPTER IV. Official Reports, Examinations, etc. Changes in form of report 39 Old and new methods contrasted 40 New reports full and accurate 41 Examination by Prussian Government 42 Readmission of Company to Prussia 42 Terms of German concession 42-43 Analysis of Report to German Government 44-45 Discussion of German requirements 46-47 Readmission of Company to Austria and Switzerland 47 Advantages \o Company of strict supervision 48 The Seven-States' Examination 49 Examination by New York Insurance Department in 1904 49 Commendation of the Company's methods 50 Advantages of full reports 51 CHAPTER V. The Campaign for New Business. . The Agency force like a great army 52 The inspiration from headquarters 53 Work of the "Weekly Bulletin" to agents 53 Contests for supremacy among agents 54 What was doing in January, 1895 55 Allotment Certificates prove helpful 55 The extra taken off certain risks 5G The challenging fever utilized 57 Contents. xi PAGE. Help to Hungary helps Texas 58 The Anti-Rebate compact 58 Agents' Convention considers "Nylic" 58-59 Managers' Correspondent appointed 60 A Golden Roll of Distinction 60 The quality of business improved 61 Advantageous purchase of U. S. bonds 62 The "Detailed Statement" in pamphlet form 62 A Welcome Home Contest for Mr. Perkins 62 Great records made 64-65 Benefits of agency organization 66 The President's Honor Roll 68 One Thousand Millions on the books 68 A Billion-Dollar Competition 68 Death of Mr. Frank Block 69 A Twentieth Century policy form 71 The power of sentiment 72 Policies paid on the lives of Presidents Harrison and McKinley 72 A decade of the new regime 73 Justification of contests 75 Remarkable individual records 75 Anti-competitive literature agreement 75 "Not competition, but noble emulation" 77 The value of minding one's own business 78 The Club business for one year 79 Impressive incidents of 1904 79 Chicago Office of Issue opened 79 Long service of the Weil brothers 80 The greatest year in the sixty 81 CHAPTER VI. Home Office Methods. A Twentieth Century Company 82 Actuary's Department 82 Financial Department 87 Medical Department 92 Comptroller's Department 98 Inspection Department 99 Division of Indexes 100 Division of Policy Issues 103 Policy Claims Division 106 Division of Policy Records 110 Division of Policy Briefs 113 Renewing Division 114 Policy Loan Division 115 Division cf Supplies 117 xii Contents. CHAPTER VII. The Diamond Jubilee. PAGE. Report of the Executive Committee ]19 A Convention of Representative Agents 122 Address of Welcome 125 Management of tlie Company reviewed 12G CHAPTER VIII. Official Changes— Deaths. William A. Booth 130 John H. Inman 130 Hon. C. C. Baldwin 131 Archibald H. Welch 131 Hon. David A. Wells 132 William H. Appleton 133 Hon. Garret A. Hohart 134 Edward N. Gibbs 134 Hon. William L. Strong 13G Walter H. Lewis 137 William F. Buckley 137 Hon. Thomas B. Reed 137 Charles C. Whitney 13S Hon. William R. Grace 139 Dr. Henry Tuck 140 Hon. Hugh S. Thompson 141 Promotions — Officers 142 Retirements — Officers 145 Promotions — Agency Force 146 CHAPTER IX. St.vtisticaf; Review. Forms of Report, Valuations, etc 150 Distribution of Insurance in Force 153 Income Account 154-5 Disbursement Account 156-9 Insurance, Assets, Surplus, etc 160-1 APPENDIX. Trustees of the Company, 1845-1905 162 Brief History of the Company, 1845-1895 166 Charter of the Company 175 By-Laws of the Company 180 Annual Report December 31, 1905 190 Balance Sheet and Certificate of Chartered Accountants 193-201 LIFE INSURANCE Is the doctrine of duty. It is the highest ethical code yet practiced by man. We hold that man is born to responsi- bilities, endowed with certain inalienable duties, amongst which are labor, that he may earn the right to live, and co-operation, that he may give as much as he gets, and be happy because he has, of himself and unaided, made pro- vision to meet every liability. Life Insurance seeks to mahe some part of every effort immortal, by putting a beneficent purpose into it. Life I'nsurance builds an empire on a co-operation which includes a study of the past, the duty of the present, and the certainty and the uncertainty of the future; a co- operation of this generation with the previous generation and icith all generations to come; a co-operation that has in it all the business ivisdom of a great corporation, all the sane processes that have taught men to stop fighting each other, and in addition, an element of courtesy and mercy that is closely akin to religion. The power of Life Insurance, both morally and physically, is unlike the power of any other institution ever erected by mortal hands. No progressive condition can menace it; no advance in humanity can bring about its destruction. Without destroying any good thing now existing, without halting or impeding the advancement of any new truth, ivithout ivaste, Life Insurance will go on. Only degeneration in the moral fibre of the race can shrink its beneficence or paralyze its aggressive strength. It holds in a vast citadel of conservatism the ambitions and the hopes that run through the notes of every wedding march, that cluster about every cradle; it liglits up the gloom of the grave with the gleam of a deathless love, and wrings from univilling Fate support for a new generation of men and women. Life Insurance was born of that love of kind which drew the first portrait and created the beginnings of art; it is the product of an instinct in humanity which has carried man from a cave in the earth, over a dark and bloody path, up to a palace. It is morally THE FIRST BUSINESS IN THE WORLD. INTRODUCTION^ BY THE LATE PRESIDENT OF THE COMPANY When I was invited to accept the Presidency of the New-York LiFE^ I welcomed it as an opportunity to put into practice certain theories and methods of management that I had long entertained. My previous experience with life insurance problems had made me familiar with the foundations of the system and with the methods of the different companies. While an official of the Insurance Department of this State I had examined nearly all of them. My term of service there coincided with a period of financial distress and with the failure of many companies, and I had an opportunity to see life insurance on its worst and on its best side. My position made me the guardian of policy-holders' interests, and inclined me to view matters from their standpoint. While I had sincere respect for the men whose labors had made of life insurance the great business it had already become, I believed it was a growing business and capable of indefinite improvement. I had in mind, if not an ideal life insurance com- pany, at least, certain ideas with respect to management which, it seemed to me, if adopted, would go far toward making an ideal company. These ideas covered pretty nearly the whole field— invest- ments, forms of reports, policy contracts, separation by classes of deferred-dividend policy accumulations, and the relations of agents and policy-holders to the company. I had noted a dispo- sition to overvalue investments in the effort to make a good showing; a disposition to use forms of reports which, if not 2 Introduction. devised for the same purpose, at least lent themselves to that end; fallacious and unjust combinations of deferred dividend funds into a single item called "surplus"; policy contracts so one-sided that they could be easily contested; and relations between companies and agents that prevented co-operation and bred irresponsibility. I wished to see safety put first and again first ; to see more directness of method, less evasiveness, and more frankness in setting forth the condition of affairs and of Executive administration, and consequently more sympathetic relations between the policy-holders and those who stood in official relations to the Company. This volume sets forth the more important measures that have been adopted during the past thirteen years to secure these ends. Of course, much must remain unsaid ; and it would be folly as well as vanity to say that my ideals have been fully realized; yet, such a measure of success has been attained for our policy- holders as satisfies me that we are on the right road. Our invest- ments have been placed upon an ultra-conservative basis; the reserves for our policies have been increased beyond the most exacting requirements of the strictest State laws. Our policy contracts and our office methods have been changed and reformed in the interest of the insured ; the scope of life insurance has been broadened and its field made world-wide ; the agents, who secure the business, have been placed in better relations to their work and to the Company. Fullness of detail and directness of method in report making, and cheerful submission to the requirements of all insurance bureaus, have given the Company the benefit of suggestion and criticism, both by the plain business man and by the experts of the business throughout the world. What remains to be done? Much, no doubt. Probably a reduction in expenses of management is most important in the public mind. I have never lost sight of this, and it has been one of the requirements I have laid upon the Agency Department during every year of the past decade. Progress in this direction has been slow, but according to State official methods of computa- Introduction. 3 tion, there has been a reduction in each year. I have been of the opinion that reforms, in order to be effective upon the business of life insurance as a whole, must be made by a large and growing company. To this end, as well as for the benefit of a large con- stituency, I have labored for a large volume of business. We have greatly reduced our expense rate since 1892, and we believe that under our present plans a still further reduction is prac- ticable. We must understand, however, that so long as people must be persuaded to insure, and so long as State Legislators regard life insurance taxation as a convenient method of raising revenue, the economies of the companies are not, wholly, where they should be— within the control of the Executive management. But with the benefits of insurance enlarged— as they have been— and assured beyond question — as they should be— and with all expenses legitimately incurred, I believe the public will regard the money expended for life insurance as invested in that which brings the highest returns both in comfort and in cash. I cannot close this Introduction without the most sincere and hearty acljnowledgments to all who have labored with me so loyally and effectively during the past thirteen years. To the Trustees, who have been wise counselors; to the members of the Executive staff, who have contributed so much labor and thought; to the Agents in the field, who have carried forward the work there with an enthusiasm and an energy that have been beyond praise; to the Employees at the Home Office, and last, but not least, to the co-operation and commendation of policy-holders, whose interests and welfare have been my constant study— to all these my more than thanks are due. We have been laborers together in a noble cause, and, if success has crowned our efforts "there are honors enough to go round". PRESIDENT NEW-YORK LIFE INSURANCE COMPANY. FEBRUARY 12. 1893 - RESIGNED DECEMBER 30, 1905 HISTORY OF THE NEW-YORK LIFE INSURANCE COMPANY. 1895-1905. I. RESUME 1892-1894. In an earlier volume* the history of the New- York Life Insurance Company is traced from its organization, on April 10, 1845, to its fiftieth anniversary; it is now proposed to carry the narrative forward for ten years, to the end of the sixtieth year. In order to understand the circumstances at the beginning of the last decade, a brief review is necessary. The present admin- istration came into office in February, 1892, and mapped out for itself a certain course of action which, with such modifications as experience has suggested, has been followed until the present time. It is desirable, therefore, to note briefly what had been done during the three years prior to 1895. In 1892 the Company's business had outgrown the methods employed in transacting it, and one of the first duties of the new administration was to organize the work. With this purpose in view, new and strong men were added both to the Board of Trustees and to the Executive Staff. The Home Office was organized into departments, each with an efficient head, to whom was given authority commensurate with his responsibility. The field force was placed under competent direction from the Home *Semi-Centennial History of the New-York Life Insurance Company, 1845- 1895; New York, 1895. 5 6 Resume. Office. A weekly "Bulletin" of information, encouragement and suggestion to agents was established; and a beginning was made in tlie change from the General Agency system to the Branch Office system. Rebating was strictly forbidden, and the principle of steady production on the part of agents was emphasized and rewarded. A new policy contract, much more liberal than any hitherto issued by any company, was devised, which superseded all other policy forms. Wherever the terms of contracts already in force allowed of the change, they were placed on the same footing as the new contracts, on the principle that, in a mutual company, the same premium for the same risk should purchase the same benefits. New methods of handling business, at the Home Office and at Branch Offices, were introduced, resulting in greater promptness, both in issuing policies and in the payment of bene- fits to policy-holders. Every department was searched for waste; every method was questioned as to its efficiency; one purpose was made to run through the business of the Company from first to last, namely, how to do business most directly, most promptly^ most economically, and with fairness to all concerned. The field force and the Home Office force were placed as nearly as possible on a Civil Service basis, promotion being reserved for, and assured to, those who merited it by devotion to the Company's service. "I intend," the President declared, "so long as I am intrusted with direction and power, to make room at the top for those whose zeal and probity are conspicuous. * * * There is no place in all our ranks that is not open to the aspira- tion of the lowliest lad in our employ who serves and learns."* While these were years of reorganization and of change in methods, there was no halt in the progress of the Company. The new methods were amply justified by results. Assets, income and new business increased more rapidly than expenses. The Company was on the right track; its plans provided for indefinite expan- ♦Address at "Surprise Party", November 7, 1892. Resume. 7 sion of its business; the larger business could be kept in hand better than the smaller volume under old methods; prompt and full publicity won public confidence and increased patronage. The work of the ten years following January 1, 1895, will be best comprehended by following it along the lines indicated in the foregoing, under the following heads: (1) Agency Methods; (2) Policy Contracts; (3) Official Ee- ports, Examinations, etc.; (4) The Campaign for New Business; (5) Home Office Methods; (6) The Diamond Jubilee; (7) Official Changes, 1895-1905; (8) Statistical Review. II. AGENCY METHODS. 1. THE BRANCH OFFICE SYSTEM. Life Insurance consists in the co-operation of a large number of persons, under well-defined contracts, for the purpose of dis- tributing the pecuniary losses caused by premature death. In- cidentally it becomes a plan for the accumulation of money for those who live long; the main fact is the co-operation of the insured. How best to secure this co-operation is one of the chief problems of the life insurance manager. The old method was to appoint General Agents, giving each control of a certain terri- tory, allowing him to appoint as many sub-agents as he pleased, the General Agent being paid a commission and a renewal com- mission for many years by the Company on all business turned in from his territory, and he, in turn, compensating his sub-agents for securing the business. Under the old method the territory of this country, and of other countries in which the New- York Life did business, came at length to be divided into thirty-eight departments, each being in charge of a General Agent, or of a firm of General Agents. Only thirty or forty men did business direct with the Home Office. The privilege of securing business for the Company was farmed out to these men. One contract, with three men, gave them exclusive authority to transact business for the Company in the States of Pennsylvania, Ohio and Illinois ; another gave to two men control of all the states and territories of the Union west of the Mis- sissippi Eiver, except the State of California ; while a third farmed out to a firm of General Agents the whole of South America. rxQsm^ I JOHN T. BOONE "^ IN'.PECTljR 0KAGENCIE5 •-.' CfOf( Of A^^^ ^ctor of ^'^ ^^^^^^Wi ■ 1 "i ^^ ^ >^k' ig "^f^^^Bil^H ■ ^i-^^ SAMUEL O.BUCKNER SUPERVISOR OFAOENCI Agency Methods. 19 The Nylic post-mortem benefits emphasized the uncertainty of life and the need of life insurance in a new way, by calling attention to the mortality among agents themselves. In 1896 there were seven deaths among members of the Association, and $295.50 was paid in such benefits. The amount of this benefit to old members increased with each year, and during the first nine years of the Association the number of deaths and the amounts paid have been as follows : Year Deaths Benefits Paid 1896 7 $295.50 1897 8 1,033.73 1898 10 1,575.43 1899 10 1,677.86 1900 7 3,014.90 1901 9 2,685.99 1902 8 3,407.53 1903 7 2,963.75 1904 10 4,673.97 Totals 76 $21,328.66 The steady growth of membership shows how strongly the ideas embodied in the plan have taken hold of the agency force, and the power they have necessarily become in the volume and character of the Company's business. The following figures in- clude the number of Nylics above the degree of Freshman, during the first three years of the plan, and for subsequent years, in addition, Freshmen Nylics of more than one year's standing: In 1896 the number was 73 " 1897 " " " 103 " 1898 " " " 151 " 1899 " " " 230 " 1900 " " " 515 In 1901 the number was 645 " 1902 " " " 743 " 1903 " " " 832 " 1904 " " " 861 " 1905 " " is 1,121 The Nylic membership was, on January 1, 1905, distributed among the various degrees as follows: Freshman Nylics, 670; 20 Agency Methods. Nylics of the First Degree, 298 ; Nylics of the Second Degree, 139 ; Nylics of the Third Degree, 11; Senior Nylics, 3. The Senior Nylics are Messrs. W. F. Morrill, of Boston, Mass. ; Geo. I. Richard- son, of Baltimore, Md. ; and W. B. Hamilton, of San Antonio, Texas. Mr. Morrill has been continuously in the Company's service since 1864, Mr. Richardson since 1866, and Colonel Hamilton since 1868. Although each has already passed the age of three score and ten, each continues to be a large writer of personal business. They can no more stop work than the man who has devoted his life to the profession of law, of medicine, or of theology. With them, Life Insurance has, beyond question, become "a profession". The following Resolution and Pledge sum up the position and duty of a life insurance agent according to the Nylic standard, and this conception is coming to dominate with ever increasing power the agents of the New- York Life : A NYLIC "MINUTE MAN." Resolved: That beginning with the first day of this year — or any year — and continuing day by day until the last day of December, there shall be no wasted time, no idle moments charged up to my account. I realize that I am my own master. I realize that whether I work or not is for me to say. For that reason I will be infinitely more careful, infinitely more economical of my time. I am not under salary to the New-York Life. I am under salary to Myself. My compensation may be 25 dollars a month or it may be 25 dollars a day. It all depends on the way I handle my time ; on whether I do my duty as an insurance man right off the bat, NOW; or whether I half-heartedly, lazily put off my plain duty until to-morrow, to-morrow, to-morrow; when to-morrow may be too everlastingly late or never come at all. Knoicing all this, here is my Pledge: That the first day in January, in fact all the days therein, and all the days in this or any year, shall see me up and doing, quick to know and to do my duty, ahead of time, not behind it— in short, a Nylic "Minute Man" when it comes to DOING things. 3. INSURANCE CLUBS. In further pursuance of the idea to organize and maintain an agency force which would make the business of Life Insurance Agency Methods. 21 a profession, with certain standards of achievement, and with cer- tain ethical standards governing the conduct of business, the Company issued in January, 1897, a prospectus for a $200,000 Club. The objects of the Club were declared to be: "To elevate the standard of the agents of the New-Yoek Life Insueance Company; to develop their productive powers and increase their earnings; and to promote social intercourse among members of the Club." The Club rules provided that any agent, within certain geo- graphical limits, who wrote, and paid one full year's premium on, $200,000 or more of insurance, according to Club rules, during the year ending June 30, 1897, would be eligible to membership. Although six months of the Club year had already passed when the project was announced, twenty-sis agents qualified, with a total business of $6,661,000. In 1898 similar clubs were organized in three other sections of the country. At the end of the Club year, in 1898, the four Clubs had a membership of 101, with a record of $21,974,000 of paid business. At the annual convention held this year the four Clubs were consolidated, a constitution was adopted, and the Club was incor- porated. At the first annual convention of the new National $200,000 Club, in 1899, there were 118 members, who had written and paid for $28,844,000 of new business during the Club year. The Club held its eighth annual convention at West Baden, Indiana, in August, 1904, with 148 members, whose personal business dur- ing the Club year amounted to $40,386,558. Under the perfected organization, the member writing the largest amount of business becomes President of the Club for the ensuing year, but no one is eligible for a second term as President. The eight Club members writing the next largest amounts are elected Vice-Presidents-at-Large. There are, in ad- dition, eleven other Vice-Presidents, one from each of the eleven departments into which the Company's field work in North America is divided. There is a Secretary of the Club, at the Home Office, who keeps the records of the Club and arranges for 22 Agency Methods. its annual meetings. Membership carries the privilege of attend- ing these meetings at the expense of the Company, and small cash prizes are awarded to those who win official position by superior work. The Club idea was received by agents with such favor, and the impulse given for better work was so great that, in 1898, four $100,000 Clubs were formed on a similar basis. These Clubs proved as successful, in their way, as the $200,000 Clubs, and there was a constant incentive to pass from the lower to the higher ranks. The basis of membership was not so high but that every agent of the Company might aspire to reach it, yet it was much higher than the attainment of the average agent. The membership grew so rapidly that, in 1903, a $100,000 Club was established in each of the eleven departments of the Company's field work in North America, and, in 1904, the requirements for new members was raised to $125,000 of new business, according to Club rules.* At the close of the Club year in 1904, these Clubs had a total member- ship of 582, and their total business for the Club year was $69,910,890. The total new paid business received from members of the $100,000 and $200,000 Clubs during the Club year ending in 1904 was over $105,000,000, which is equal to the business of a large company. No one except an officer of the Company, or one familiar with the field work of its agency force under both the old and the new systems, can realize or appreciate the mental impulse and moral tone which the Nylic Association and the $100,000 and $200,000 Clubs have given to the field work of the Company. The bases of a profession have been established, both in standards of achievement and in the ethics which should control men in the conduct of a noble business. The Club rules are framed in a spirit of justice to intending insurers and of loyalty to the Company, and they are enforced by the Club spirit. One of the first acts of the original $100,000 Club was to give to its Executive Committee power to expel any member who should be deemed unfit for membership, for any cause, and the Company, on its part, *In January, 1906, the requirement for membership in these Clubs was fixed at $100,000. THE "OLD GUARD". Livingston Mims died March 5, 1906. Agency Methods. 23 guaranteed that any member expelled for cause would thence- forth find no place in tlie agency ranks of the New-York Life. The annual conventions of these organizations are occasions of great interest. They include business sessions and a certain amount of sight-seeing and of social enjoyment. In the former, Life Insurance is discussed in its various phases, with special emphasis upon the ethics and methods of the agent, and the far- reaching and beneficent character of his work. They are always attended by some of the Officers of the Company, and the free interchange of thought and suggestion thus secured between the Home Office and the field force has proved of the greatest practical value to both. Educated sentiment has been found to be a subtle and far-reaching power. It secures more work and better work than the mere love of gain ; while at the same time it enhances the earning power of those who devote their lives in a generous spirit to the profession of Life Insurance.* Mr. Harold Peirce, of Philadelphia, enjoys the distinction of having been twice President of the National $200,000 Club, and of winning the place on phenomenal personal records. Per- haps the most significant feature of his work in these two Club j^ears *Durlng a convention of Agency Directors held In January, 1905, after the above was written, Its accuracy was confirmed in a striking manner. Mr. F. H. Scofield, Agency Director at La Crosse, Wis., remarked in a private conversation with the writer, that, "Money alone could not hire men to work as Agency Direc- tors work;" and Mr. A. S. Elford, Supervisor at St. Paul, Minn., said in open convention: "You can't insure a man right unless you get hold of his heart, and you can't get the best work out of an agent unless you get hold of his heart." While this work was in the printer's hands, the Editor chanced upon the following by Rev. Charles Wagner, author of the "Simple Life"- "Two men at work w-ith the same strength, the same gestures, produce results entirely dif- ferent. Where is the cause of this phenomenon? In the divergence of their in- tentions; one has a mercenary spirit, and the other a simple soul. Both receive their pay, but the work of one is sterile, the other has pvit his soul in his work. The work of the first is like the grain of sand which remains to all eternity a grain of sand out of which nothing can come; while the other is like the living seed thrown into the earth; it germinates and brings harvest. There is no other way to explain why so many persons have not succeeded while employing the same external means as the others." 4 24 Agency Methods. was the fact that, in the second year every policy written by him in the preceding year except one (for $5,000) renewed. In order to pass the honors around, it was voted in 1902 that no agent should thereafter be President of the Club more than once. Mr. Thomas A. Buckner, Mr. E. E. Perkins and Mr. John C. McCall served as Secretaries of the Clubs until 1903, at which time Mr. Robert E. Dedell, who had been for several years con- nected with the Home Office Agency Department, was appointed Secretary. in. POLICY CONTRACTS. 1. SUB-STANDARD LIVES. Among the important questions that always engage the attention of life insurance managers are these! Whom shall we insure? and, On what terms'? Every application secured by the agency force raises these questions at the Home Office: How shall the risk of death be offset by an adequate and equitable premium rate? A dwelling-house, a department store, a furniture factory, and an office building, are all conceded to be proper subjects for insurance against loss by fire. That they cannot all be insured under the same form of policy and at the same rate, is not con- sidered a reason why they should not be insured at all. Risk makes the rate— or should make it— and if a rate can be made on one class of risks, why not on another? Every one assents to this reasoning with respect to fire insur- ance, but life insurance managers have been very slow to apply it in their field. During the past fifty years sub-standard risks have been occasionally accepted in England and in Australia, under regular policy forms with extra premiums, and the New Zealand Government Insurance Department has been experimenting in the same field; but the general attitude of the companies and the premium rates, even of companies that accepted impaired risks, have been such as to discourage applicants. To most life com- panies there were only two classes of people in the world: one was entitled to all the privileges and benefits of life insurance; the other was entitled to nothing. Yet medical directors did not themselves agree as to what constituted a first-class risk, and the absurdity of the situation was frequently demonstrated by one 25 26 Policy Contracts. company insuring a man whom another company had rejected. Doubtful cases were sometimes disposed of in this way: if a man was a little off color— it was not admitted that he was not a first- class risk— he would be given a ten-payment life policy, or a short term endowment. When the present administration entered on the management of the New-York Life, it determined to investigate this whole sub- ject anew, and in the year 1893 it took up the question of sub-standard risks. It found the data available for the classifi- cation of such risks entirely inadequate to place the subject on a proper basis; it therefore determined to collect original data. Upon the suggestion of Medical Director Dr. 0. H. Rogers, an investigation was made of the mortality among the lives declined by the Company during a period of twenty years. Inquiries were addressed (1) to the applicant himself, (2) to the doctor who made the examination, and (3) to the agent who secured the application; and, when all these failed to bring the desired infor- mation, recourse was had to the friends whom the applicant had named as references in his application. By these means the Company secured voluminous data with respect to lives which had become impaired through a great variety of causes. From this information the Actuarial Department was able to construct mortality tables applicable to all forms of im- pairment, and to determine the best method of treatment; this work was done chiefly by Mr. F. W. Frankland, then the Associate Actuary of the Company. First, it was determined to make the contract attractive instead of repellent. To this end the ])remium rate per $1,000, on what may be termed the ultimate risk, was made the same as for first-class lives, while the modification for impairment was made in the amount payable in case of death within a stipulated period, or in the surplus allotted at the end of certain periods. Applicants suffering from what the Com- pany's experience showed to be minor impairments were placed in a class by themselves, and insured for the full face of their policies, dividends being finally allotted, at the expiration of 15 or Policy Contracts. 27 20 years, according to the mortality of the class. Applicants with more serious ailments were charged with a lien against the face of the policy, ranging from $200 to $900 per thousand; but these liens were reducible by the whole amount of annual premiums paid. In most cases, men had the chance of canceling the lien entirely by living out the first dividend period of their policies— or even a less number of years. Profits were also accumulated under this class of policies during 15 and 20-year periods, and apportioned according to the actual mortality of the class. About three years were occupied in collecting and studying these data, and in 1896 the Company announced that it would insure sub-standard risks upon the plan set forth above. It reached a conclusion on risks engaging in certain hazardous and semi- hazardous occupations two years earlier, and began, in 1894, the insurance of men in a series of groups according to occupation. These groups, or classes, covered army and navy officers, city fire- men, liquor dealers, electrical workers, policemen and others. Upon these policies there was no lien, but profits were apportioned, after 15 or 20 years, in accordance with the mortality experienced. In 1903, a complete examination was made of the mortality experience of the sub-standard and classified groups, and this was compared with the mortality originally derived from declined lives. The results were satisfactory, and showed that a simplifi- cation of plans was possible. Beginning with 1904, the Company announced three general classes of policy contracts — the Standard Accumulation, the Intermediate Accumulation, and the Adjustable. The Standard Class includes only first-class lives ; the Intermediate includes most of those whose impairments or the extra hazard of their occupations are adjusted in the distribution of profits alone; the Adjustable Accumulation Class includes the least favoTable grades of risks upon which the impairments are adjusted in the distribution of profits alone, and all policies upon which liens are placed. Preparatory to this final classification, the Company made a special investigation of the mortality of its insured members 28 Policy Contracts. according to occupation, personal and family history, physical characteristics, habits, etc. This investigation also covered the business of the Company for a period of twenty years, and was undertaken for the purpose of enabling it to give to each new applicant a rating that would be fair to him and safe for the Company. It is a matter of common knowledge that the risk of death is affected by a great variety of causes; the task of the Company was to ascertain the measure of these causes, and to classify them into a workable system. When all the data had been collected and arranged it was found possible, not only to measure the various elements of vitality, but also to formulate comparatively simple rules for determining an equitable rating for each applicant. The insurance of impaired lives by other companies has usually been in the nature of an exception, or experiment; the business has not been accepted save under plans that made the insured dissatisfied with the treatment accorded him. It had come to be considered a mark of superiority in a company to advertise— "None but first-class lives accepted." Progressive life insurance managers have always had to meet the criticism which proceeds on the assumption that nothing is safe except what has been already proved so by actual experience. Yet, the whole history of Life Insurance has proved that the data underlying human longevity are eminently trustworthy, provided they be ample and intelligently used. As the New-York Life has usually announced conclusions rather than methods, it has sometimes been charged with rashness ; but its progressive, yet conservative, policy plans have been based upon more lives and a larger experience than those upon which the standard tables of mortality were originally founded. If Life Insurance is the noble system it is declared to be for the class of men who were formerly able to obtain it— and there is no doubt about it— then every extension of it, which is based upon data equally trustworthy with those upon which the system was originally founded, is not only safe, but is doubly valuable to the less fortunate classes and to society at large. Policy Contracts. 29 2. THE INSURANCE OP WOMEN. Among the first thousand policies issued by the Company, in 1845, fifteen were upon the lives of women, and the Company has always had a small female clientage ; but, until 1894, it treated women applicants very much as all companies treated sub-standard lives — it did not seek them, and when it accepted them it charged an extra premium. There was, for a time, good reason for the latter usage, because prior to the great extension of women 's sphere of work which has taken place in recent years, women did not seek insurance, except under circumstances that constituted an extra hazard. While the natural relations of men and women in the family usually make men the breadwinners, yet under modern conditions of life and work there are three classes of women who need the protection of life insurance : (1) Those who earn their own living and have some one dependent upon them; (2) Those who earn their own living and who are so situated that they should make provision for their own old age; (3) Those who wish to make provision for children or other dependents in case of their own premature death. The experience of the New-York Life under policies on the lives of women, prior to 1894, led the Company in that year to discontinue the extra premium previously charged, and to put such policies in a special class, in which dividends were to be deferred, and surplus finally allotted in accordance with the mor- tality actually experienced. During the ensuing six years nearly seventeen thousand female risks were accepted by the Company; and in the year 1900 a special investigation was made of the mortality experienced in the female class. This investigation showed that, when proper care is taken with respect to insurable interest, women are safely insurable upon the same terms as men, and this is now the practice of the Company. 30 Policy Contracts. 3. THE NEW STANDARD ACCUMULATION POLICY. The Company's Accumulation Policy, first issued in June, 1892, was a long step in advance of any life insurance contract then before the public. Its chief point of superiority consisted in its entire freedom from the vexatious restrictions usually im- posed upon the insured with respect to residence, occupation, travel, habits of life and manner of death. This did not mean that the Company took no account of an applicant's residence, occupation and habits, but that, these things being satisfactory to the Company when the application was made, no restrictions were imposed with respect to change. They were simply not referred to in the policy. Other features, while not new in prin- ciple, were embodied in the policy in more definite terms and in more favorable forms than usual. In 1896 the Company issued a new form of this policy, under which loans were guaranteed during the month following the an- niversary of the policy in any year after the third (instead of at the end of any five-year period, as formerly), and a change of beneficiary was allowed during the lifetime of the insured, pro- vided the policy had not been assigned. On March 1, 1899, the Company announced a new form of the standard Accumulation Policy to supersede both the foregoing. This policy was non-forfeitable from the inception of the contract, instead of after three years; incontestable from the inception of the contract, instead of after one year; and it allowed loans at any time after three years' premiums had been paid, provided the premium was paid to the end of the insurance year in which the loan was obtained. Reinstatement was allowed upon the usual terms, at any time within five years after a failure to pay pre- miums when due, instead of within six months, as under the old form. This privilege has since been extended throughout the x^ccumulation Period, except during the last two years, in cases where the extended insurance feature has been availed of for a period of over three years. On the question of freedom from restrictions, no backward steps were taken; on the contrary, it Policy Contracts. 31 was expressly stated in the policy that the contract was free from such restrictions, and that no extra premium would be re- quired for military or naval service either in peace or war. This policy was given the specific name "Insurance and In- vestment Policy", because it has so many of the characteristics of an investment. First, there is an entire absence of those clauses which formerly made it possible for a life company to contest a claim upon technicalities. There is no reference to statements made in the application, which under old forms were made war- ranties. The policy is declared to be incontestable. There is just one condition to the "Insurance and Investment Policy" which the policy-holder must fulfil in order to make it binding on the Company in its fullest form— he must pay the premiums as agreed. Even when he fails to do this, he does not lose his equit}^ in the policy— the automatic non-forfeiture con- ditions keep it in force for its full amount during a period named in the policy, without any action on his part ; or, he has the option, during a stated period, of having the policy endorsed for a limited amount of jsaid-up insurance. The most liberal conditions of reinstatement are fully set forth in the contract. The policy is under the complete control of the insured with respect to the beneficiary, unless he chooses to designate a bene- ficiary irrevocably. At any time within five years from the begin- ning of the insurance, the insured may change the method of payment of the policy as a death-claim, from a lump sum to either a selected number of annual instalments, or to an annual payment during the lifetime of the beneficiary, at least twenty-five such payments to be made, either to the beneficiary or her heirs. If the change from a lump sum to annual instalments is made, the insured has the option of further changes to any one of the three methods of jDayment. All these privileges are clearly set forth in the text and in tables printed in the policy, thus making a definite contract, the exact value of which may be known to any one who can read. 32 Policy Contracts. The policy is issued on the accumulation plan, dividends being deferred during selected periods— usually fifteen or twenty years. This also tends to make the policy an investment contract. This method of distributing surplus has been persistently and unfairly assailed, but it has continued to grow in favor, and probably four-fifths of all the business of American companies is now done on this plan. The New -York Life's method of making yearly allotments of surplus to policies by classes, and holding it as a liability until distributed, meets the only really valid objection to the deferred dividend plan. All the elements which determine the proper amount of sur- plus to be divided among the policy-holders of a mutual life insurance company require time to demonstrate their financial value. The death rate, the interest rate, the expense rate and the profit and loss on investments are not uniform from year to year. Insurance of all kinds is based upon averages; and if the fluctua- tions in the factors of Life Insurance are less in extent and violence than the fluctuations of the factors of other forms of in- surance, the life contract, on the other hand, extends over a much longer period of time, and cannot be canceled or changed at the will of the Company. Under any form of insurance the insured must pay for his privileges. He may insure under a short term policy at a very low annual rate. If he dies while the policy is in force, his insur- ance has cost very little. If he desires the privilege of insurance during a longer period, he must pay a higher annual rate ; and as he ■n'ill die at the same time, no matter what his form of policy, his insurance will cost more under the second form than under the first. But the cost was legitimate— he has simply paid for his privilege. In a similar manner he will pay increasing amounts under the Ordinary Life Policy and the Endowment Policy. Thus insurance, pure and simple, and limited in duration, may cost at age 25 as low as $12 per $1,000 annually— or, it may cost, with the additional privileges and benefits of the higher premium policies, above $100 per $1,000 annually. Each form of policy is equally Policy Contracts. 33 legitimate; and to the man who can afford all the insurance he needs under some of the higher-priced policies, they will usually prove the more satisfactory. The Deferred Dividend system simply adds another privilege to those already enumerated— the insured agrees to forego anj^ reduction of the annual cost during the dividend period, in order to secure a greater proportional reduction if he survives the period and keeps his policy in force. It adds to the value of the policy as an investment, the reserve value of the policy being payable in cash, if desired, with the surplus, at the end of the first dividend period. 4. LOW-PRICED POLICIES. Under its Standard, Intermediate and Adjustable Accumu- lation Policies, the New-Yoek Life has endeavored to provide for every variety of insurable risk so far as vitality is con- cerned; but the problem of broadening the field of insurance was not fully solved even then. People have preferences — prejudices perhaps — and even these must be consulted by those who would meet the demands of all insurable men. The producer in other lines seeks to produce not only goods that he can warrant, but also goods that the public will buy. There has sprung up in this country during the past twenty-five years a demand for low- priced life insurance. It has been catered to by systems which dis- regard both mathematics and natural tendencies, and which have already been discredited, with respect to uniformity of cost and stability of protection. But their failures furnish no reason why strong life companies, operating on a scientific basis, should not seek to provide what many men wish, namely, life insurance with the investment eliminated, so far as is consistent with the safety of the contract and the stability of the business. This demand the Company has endeavored to meet by three different forms of contract, known respectively as (1) the Seven-Year Equalization Policy, (2) the Non-Participating Policj^, and (3) the Economic Policy. 34 Policy Contracts. The Seven- Year Equalization Policy, devised in 1901, is issued in the usual life and endowment forms, with the first year's pre- mium the same as for the Standard Accumulation Policy. After the first year the rate is about twenty per cent, lower. Both rates are written in the policy. These policies participate in surplus according to their contributions to it, and surplus earnings are apportioned every seven years. A cash value is guaranteed at the end of the twenty-first year, or at the end of any seventh j^ear thereafter. This gives a low-priced policy, participating in the surplus earnings of the Company, covering the whole period of life, if desired, and with many of the features of the Standard Accumulation Policy. The Non-Participating Policy is issued in the regular life and endowment forms, at a somewhat lower rate than the Seven- Year Equalization Policy, but without participation in surplus. This is the lowest-priced policy issued by the Company which insures for the whole of life, and the rate compares favorably with non-participating policies issued on the stock plan. The policy has a guaranteed cash value at the end of 20, 25, or 30 years. If insurance for the whole of life is required, the ISTon- Participating Policy is the lowest-priced policy under which it can be safely guaranteed; but some men do not wish insurance for the whole of life— or think they do not— yet they do need, and are willing to pay for, insurance during the productive period of life. While it is very desirable that a man should leave an estate whenever he dies, it is usually most important that he should do so if he dies d^^ring the period of life when he is likely to leave dependent children. His earning power may be considered as beginning to wane at about age 60. For the benefit of such as wish insurance up to this time at a low rate, and a small income from their payments thereafter, the Com- pany devised, in 1904, the "Economic Policy". A man taking this policy at age 25 is insured by it to age 60 at an annual rate of $15.40 per $1,000. At age 60 the insur- Policy Contracts. 35 ance and the cost begin to decrease at the rate of ten per cent, each year. At age 69 the rate and the insurance are each only one-tenth of the original amount. The next year both the cost and the insurance cease altogether, and the policy-holder becomes entitled to an annuity during the remainder of life. The amount of this annuity is not guaranteed, but Tvill be such an amount as the Company may declare from the surplus earned by this class of policies. It will be the same for all policies under which insurance shall cease in that year by reason of age, without regard to the age at which such policies were taken. On the basis of the present rates of mortality, expense, interest and miscel- laneous profits, such annuity should be not less than $30 per $1,000 of insurance. These policies are issued only on first-class lives, and when the applicant is not engaged in any occupation which involves an increase of the risk. They may be exchanged for Standard Accumulation Policies, on either the Life or the Endowment plan, at any time within five years after issue, provided the insured is not then over 50 years of age, upon payment of the difference of back premiums with interest at six per cent. In making these changes in old policy forms and in devising new methods of insurance, two things have been kept steadily in view: (1) a more accurate rating of lives according to their probable longevity; and (2) a broadening of the field of insur- ance. We look upon the ages in which Life Insurance was un- known, as lacking in one of the greatest of moral and economic forces; we regard the ages in which the system was known but was practiced only to a very limited extent, as lacking in apprecia- tion; how then would posterity judge our own age, should we be content to accept the system as it came to us, and hand it on to the future without making any improvements or new adap- tations! With little experience the system grew a little and did a little good; with much experience, there should be a corre- sponding increase in its scope and benefits. A large business and a-half century of work gave the Company data for ascertaining 36 Policy Contracts. the value of certain elements in the life risk which had never before been thoroughly investigated, and the results of these inves- tigations formed a solid groundwork upon which to base new plans of insurance. In the sense that every new method is an experiment until it is worked out as proposed — these new plans were experimental; but they contained so many elements of proved stability and strength that no serious harm could come to the Company by the experiment. The results have been closely watched, and have justified the reasoning upon which the plans were based. 5. THE SPANISH "WAR RISK. On February 15, 1898, the country was startled by the news of the blowing up of the United States battleship "Maine" in Havana harbor. Negotiations failing to bring about a settlement of the differences between Spain and the United States, war began on April twenty-first. On the twenty-third President McKinley called for 175,000 volunteers, and on May twenty-fifth a further call was made for 75,000. One of the two officers who were lost on the "Maine" —Lieutenant Darwin K. Merritt— and the first officer killed after the declaration of war— Ensign Worth Bagley— were insured in the New -York Life. Thus the question of war risks was brought to the Company's doors. The Company was not taken unawares. It had already con- sidered the subject in the light of its experience during the Civil War, and in view of its Accumulation Policy, which had been issued without any restrictions whatever since June 11, 1892. On March twelfth it announced that all of its policies then out- standing would be considered as without conditions with respect to military or naval service, and that it would continue to issue policies without any restrictions until war was actually declared — if that should be the outcome. On April twenty-seventh the Com- pany announced that it would continue to issue its conditionless policy to any one who was not a member of a military organiza- Policy Contracts. 37 tion and who had no intention of joining one. Any one who was a member of such organization would be accepted for insurance if otherwise a satisfactory risk, without extra premium, provided he did not enter the navy nor do military duty outside of the United States. For such service one extra premium of $50 per $1,000 would be charged. If this were not paid, and death by reason of such service occurred, one-tenth of the face of the policy would be paid. After the expiration of one year the policy would insure for its face value, whether the extra had been paid or not. The fact of war, and that the nation had felt compelled to engage in it without adequate preparation, brought home to many persons anew the value of life insurance, and especially of life insurance under a conditionless policy. Because we were sep- arated from other great nations by geographical position; be- cause we had no controversies between dynasty and people; because we had no grudges to satisfy and no dreams of conquest, therefore, we had thought ourselves safe from war's alarms. But now — like a bolt from the blue— war was upon us, and the nation was working night and day and spending millions waste- fully to repair the delay. The demand for trained soldiers ready to enter at once upon active service took a large number of the militia into the field, and many of these were insured under policies which forbade active military service. Under most life policies these men were obliged to pay an extra or forfeit their insurance; and the situation was further complicated by the decision of some of the companies that the amount of the extra would not be fixed until the close of the war. Meantime a maxi- mum extra of $100 per $1,000 would be deducted from policies maturing by death. The situation of the individual was reflected in the situation of the nation. "Love of country was seen to be love of family written large, and war to be life flashed upon a great screen and before the faces of all men."* "The measure of merit in Life Insurance is two-fold. ♦Vice-President Kingsley, in weekly "Bulletin" to agents. 38 Policy Contracts. First, that it shall make absolute the security of the assured widows and orphans; and, second, that it shall extend its pro- tection to the greatest possible number of those who may become widows and orphans in the future."* This chapter has been devoted to showing in what ways the New- York Life has filled the last-named measure of merit; in the chapter that follows it will be shown that its efforts to fill the first measure have been no less comprehensive and vigorous. *Rufus W. Weeks: "Relation of the State to Life Insurance." IV. OFFICIAL EEPORTS, EXAMINATIONS, ETC. Upon his election as President of the New-York Life, in Feb- ruary, 1892, Mr. McCall pledged himself to the principle of "a frequent and full accounting" of the Company "to its con- stituent members." This pledge was followed by sweeping changes in the time and method of making the annual statement. All these changes save one have already been commented on,* and this one only awaited the approval of the Superintendent of Insurance, which was given in time to be adopted in making the annual report for 1895. This was with respect to the manner of reporting the new business of the Company. The former method had been to report all policies written at the Home Office as "new insurance issued," regardless of the fact that many policies were not taken and paid for by the applicants. The account was balanced by an entry of "not taken" policies in the "Terminations." For the year 1894 the not taken policies of all companies reporting to the New York Insurance Department were over twenty-three per cent, of the total amount reported as "new insurance issued." In the New- York Life's report for 1895, and in that of each subsequent year, its exhibit of policies has been made upon the basis of paid-for business only.t As this completed the changes in form which were contem- plated from the first, it may be well to recapitulate those changes here, and call attention anew to their significance. Un:der the old methods — which are still in use by some companies— when a *See "Semi-Centennial History," pages 297, 312-14. tThe Insurance Department has since adopted a blank with, alternative forms, companies being allowed to report either business written or business paid-for. 5 39 40 Official Reports, Examinations, Etc. dividend was declared it was immediately entered in the journal as paid to policy-holders, and received back again as a single premium in payment of reversionary additions (paid-up insur- ance) to the policies. If all policy-holders used their dividends in this manner, these entries would represent the actual facts, but as policy-holders usually have the option to receive their divi- dends in cash, whenever a dividend was so paid another journal entry must be made to the effect that the paid-up insurance purchased by the dividend when declared had been sold to the company for cash and the cash paid for surrendered insurance. To the extent in which dividends were taken in cash they ap- peared twice in disbursements— once as paid in dividends and once as paid for surrendered insurance; and in receipts they appeared as a first premium. By the new method the report showed the final result without any circumlocution or fictitious increase of income or disbursements. Dividends are entered in receipts and disbursements exactly as used, and no part of them is included in first premiums. Under the old method, when a running policy was exchanged for a paid-up policy, journal entries showed the original policy sold for its reserve value, this amount paid to the policy-holder, and again received from him as a first premium on the paid-up policy. Here again both receipts and disbursements were in- creased without a dollar changing hands. The policy account was also swelled by like entries, the old policy being placed in "terminations" as "insurance surrendered", and the paid-up policy counted as "new insurance issued". Under the new method the only entry necessary is ' ' old policies decreased ' ' by the amount of the difference between the old policy and the new. There is just enough basis of fact in the old method to save it from being false, but not enough to prevent it from making a deceptive showing. The object of classifying premiums is because new premiums on new risks require a much larger expenditure in commissions, while dividends and the reserve values of policies exchanged for paid-up insurance cause no expenditure to agents Official Reports, Examinations, Etc. 41 whatever. The old method, therefore, by an apparent increase in new premiums, payments to policy-holders, and new insurance, provides the basis for deceptive ratios of expenses to both income and insurance. Once more, under the old method, policies issued during the last sixty days of the year, and not returned when the report was made, were reported in force. The due and unpaid premiums were reported in assets as uncollected premiums, and the reserve was charged in liabilities. The chief items of the report— assets, liabilities, surplus, new insurance, insurance in force, income and disbursements were thus all corrupted at their source. Under the new method the New-Yoek Life reports completed business only, and the items represent actual transactions. Re- ports in the new form have not only the merit of being true, but they are made with a promptness and a fullness never dreamed of before. Formerly reports were made some time in February, and showed receipts and disbursements, assets, liabilities and surplus, insurance written and in force. Now they include not only these items in greater detail, but also a detailed statement of the Company's investments, which are so described that policy- holders and the public can form an independent judgment as to the value of each security held. This detailed statement is published during the first few days of January, and is distributed in pamphlet form by the hundred thousand. The Company's reports to the various Insurance Bureaus in the United States are made according to the form adopted by the Convention of Insurance Officials. Reports to Foreign Insurance Bureaus are made according to the form prescribed by each. Some of these forms are very elaborate. In 1895 the Prussian authorities changed the form of report required. The changes were so radical as to require a readjustment of some of the Company's records before it could comply, and while the questions raised were pending, the Company's concession was canceled. The Company was willing to change the form of its reports, but the Prussian Grovernment wished assurance upon other 42 Official Reports, Examinations, Etc. points before renewing the concession. In 1898 the Company- invited the Prussian Government to send a Commission to examine into its condition and methods. The invitation was accepted, the examination was made, and the Commission made its report in July, 1899. In October following the Prussian Gov- ernment renewed the Company's concession. In an address before the Insurance Class at Yale College, delivered on May 31, 1904, President McCall thus described the terms of the new concession, and the form of report now made to the German Government, which, under the imperial law of 1901, assumed the control of all life insurance companies doing business in the German Empire. The concession under which the New- York Life Insurance Company does business in Prussia, granted in 1899, contains the following conditions : First. — A deposit equal to one-half of the annual premiums with interest. (Secowd.— Every change of by-laws of the Company to be submitted to the Government before being put into effect. Third.— AW the Dividend policies in the Company to be grouped in a sub-division and a special Profit and Loss Account to be kept with this sub-division every year and reported to the Prussian Government. The participation to be in the proportion of a certain fixed rule, by which poli- cies that have been in force one year to participate at the ratio of the annual premium ; those that have been in force two years at the ratio of the annual premium increased 1/6, etc. -FoMrWt.— Cash Surrender Values to be guaranteed in the policies after three years in force, in no case less than 65 per cent, of the Reserve, increas- ing 2% per cent, each year, until 100 per cent, is payable. Any change in the premium rates, or Reserve basis or insurance conditions, affecting the Prussian business, to be submitted to the Government for approval. Fifth.— War risk to be assumed for all civilians insured in Prussia without extra premium ; a War Risk Reserve to be created, beginning with half a million dollars. Sixth.— A Security Fluctuation Fund to be created, beginning with one million dollars. Seventh.— The Prussian securities held by the Company to be valued in the Annual Report in conformity with the Prussian Law. Eighth. — No money to be loaned on imimproved real estate, or on Official Reports, Examinations, Etc. 43 farms, hotels, theatres, churches, breweries, factories, or mining or other industrial enterprises. JVm«/i,.— The Company's present holdings of stocks to be all sold by the year 1901, and thereafter no stocks to be held by the Company, and no loans to be made on stocks. Tenth.— The Company not to acquire real estate, except for office purposes or in order to secure debts owing to the Company. Eleventh.— The Prussian Government to be authorized to send dele- gates to the Home Office at any time to examine the Company, and the Company to instruct all of its employes to give to such delegates any in- formation desired by them. Twelfth.— The commissions on new business in Prussia not to exceed two per cent, of the amount insured. Thirteenth.— The fund representing accumulations out of which divi- dends are to be paid in accordance with the policy contracts to be sub- divided according to the periods named in the policies and the year of issue, and reported as a liability. These conditions are now in force with respect to our business in all Germany. The report required by the German Government is a very elaborate document ; but the form of it is thoroughly scientific, and an analysis of the Company's business, according to the form prescribed, gives a thorough knowledge of its condition. It turns a search-light on the Company, and if there is weakness or waste anywhere, we know exactly where it is. A brief description of the report will make this clear. The Income and Disbursement Account is called Profit and Loss Account, because everything is brought to a completed condition — a con- dition which shows the profit or loss on the year's business. The amount brought forward each year is entered in the new report in detail, as it appeared in the previous year's report after all adjustments had been made, — as premium reserves, reserves for pending insurance claims, profit reserve of the insured and increase of same from surplus of previous year. The premium income includes all premiums belonging to the year, whether received during the year or not, premiums deferred from the previous year and premiums paid in advance being excluded. Income from securities is treated in the same manner, interest earned during the year being taken, no matter when received, and rents from real estate being net, after pay- ment of taxes and expenses. In Disbursements, payments on claims of the preceding year are care- fully distinguished from payments on claims incurred during the year, and the amount remaining unpaid in each class is carried into the total. The 44 Official Reports, Examinations, Etc. same method is pursued with respect to dividends and endowments. Amount paid for re-insurances are treated as disbursements. Re-insurance is treated as any other business operation, the Company being credited with all it receives and charged with all it expends in the process. In "Expenses of Administration," first year's commissions include all moneys paid and indebtedness incurred to individuals for procuring new business. Renewal commissions include amounts paid for renewals and in commutation of renewals, and any increase in the indebtedness of agents. "Other Expenses of Administration," are analyzed in a supple- ment under thirty-two headings. The strictly Profit and Loss items on both sides of the account, are derived from a schedule called "Movement of Securities." In this schedule each security appears by number, and everything that happened in connection with it during the year, with cost, par, and market values in dollars and marks, is set forth in thirty columns, twelve of which are filled in every case. Having thus included in Disbursements everything which made for loss during the year, the exhibit continues with a statement of premium reserves, profit reserves, and other reserves for special purposes. When this is done and a balance struck, we have the net profits of the year, the disposal of which is noted under appropriate heads. The balance sheet is very much like our own except that it is more fully itemized. If this comprised the whole report, it would not be a very formidable affair, but this is really only the beginning of it. The items which have appeared in gross are now taken up and traced back to their source, and compared with other items to which they are most closely related. In two schedules, called "Distribution of Premium Income and Payment of Losses," the premiums received on participating and non-participating policies, respectively, are reported under eleven different classes of poli- cies, together with the amount of claims and surrender values paid, the amount reserved for claims unpaid in each class, and the amount added to reserve fund. Considerations received for annuities are treated in the same manner, so far as the method is applicable. The death-claims, having been twice reported incidentally, are now taken up in earnest and made to give account of themselves. Five schedules show the actual mortality as compared with the expected: (1) on the en- tire business, (2) in the general class, (3) in the sub-standard class, (4) in the tropical class, (5) in the semi-tropical class. Six additional schedules show the mortality of insured and annuitants by persons and amounts, according to year of birth of the insured or the annuitant, the actual mor- tality being compared with the expected, at each age. This makes in the Official Reports, Examinations, Etc. 45 case of insured persons, seventy-eight classes, and in the case of annuitants ninety-four classes, in each of the six schedules, with all the details neces- sary to deduce the actual and the expected mortality for each. The amount paid in Dividends, and the amount set apart as Profit Reserves for the payment of dividends at the end of specified periods, are made the subjects of searching analysis. A schedule called "Distribution of Profits and Movement of Profit Eeserves" shows the amounts insured under each of seven classes of participating policies, divided according to dividend periods. The amount paid in each class is shown, and in classes with dividend periods longer than one year, the amounts of profit reserve from the previous year, with additions for surplus, are also shown. In order to arrive at the figures shown in this schedule, the policies of each class, with dividend period of more than one year, are shown sepa- rately for each year of issue, in eighty-five different groups, with the amounts insured and the movement of the profit reserve during the year. These exhibits of policy groups will in time show the history of each class of deferred dividend policies from the year of issue until the year of maturity. The particulars required in the case of maturing groups are: 1. Amount insured at time of distribution, with reserve on same. 2. Total income from premiums to time of distribution. 3. Total income from interest to time of distribution. 4. Total disbursements for losses. 5. Total disbursements for commissions and expenses of administration. 6. Total disbursements for surrender values. 7. Profit fund on hand for distribution. 8. Total amount of premiums on which this fund is to be apportioned. The policy schedules are four in number, two for participating and two for non-participating insurance. The two which describe the "Move- ment of Outstanding Insurance" are similar to our own; while two others show the amounts insured, the net annual premiums, and the premium reserves for the year, under each of eleven different forms of policy. This exhibit of the business as a whole is supplemented by an exhibit of the German business sufficiently elaborate to show its magnitude, cost, amounts paid and general condition. After the examination had been made, and pending the decision of the German authorities, President McCall reviewed in "Harper's Weekly" the three special requirements— (1) that the Company should not hold stock in a private corporation; (2) that it should limit its expenses in procuring new business; and 46 Official Reports, Examinations, Etc. (3) that it should make annual allotments of surplus to deferred dividend policies by classes and hold such surplus as a liability until paid; and showed that there is a wholesome principle behind each rule. He said in part: In the case of stocks, the principle is security. While some stocks may be better than some bonds, yet bonds are a first lien, and stocks a second lien; the income on bonds is fixed, while that on stocks varies with the prosperity of the issuing company. Bonds, as a class, furnish better se- curity and a more uniform rate of income than stocks. This principle is recognized in the law which forbids our savings banks to invest in stocks. Moreover, the holders of stocks are the managers of the corporations issuing them, and in some instances they carry a double liability, as, for example, in the ease of the stock of a National bank. The question of expenses is one that has been often discussed by life underwriters. The question is one, too, on which there is current a great deal of misinformation. Whether or not the expenses of any life company are too high is not absolutely proved by its expense ratio. If the company has ability and vigor in its management, and does a very large new biisiness, the expense ratio will be high. It is to be borne in mind— though it is not creditable to human nature— that a demand for life insurance does not exist among the public-at-large to any considerable extent until it is aroused by energetic solicitation on the part of an army of canvassers organized by life insurance companies. These canvassers can command high pay for the ability and energy which are needed in order to persuade men to take out life insurance, and the pay is naturally dependent in the main on the pay- ment of the first premium. There are other expenses, such as the cost of medical examination and personal inspection of risk, connected with the beginning of a policy that do not occur in its subsequent history. Hence a large new business means a high expense ratio, even though the new business is secured on a basis which will make it ultimately very profitable to the company. On the other hand, the expense ratio in a com- pany may really be very large when it seems very small, simply because such a company does a small business but at an extravagant cost. Under which of these two classes any given company comes might, perhaps, be a matter on which opinions would differ, and a regulation, particularly by a foreign government, which provides that the expense ratio must not represent a total expenditure in excess of the loading provided in the premium income (for expenses and contingencies) is certainly not an unwise or an unreasonable requirement.* It is not unreasonable, because it practically does not in- *This was finally changed as per terms of the concession already quoted. Oficial Reports, Examinations, Etc. 47 terfere with the energetic transaction of business, and it is wise because it is safe. A regulation which requires that accumulated surplus (so-called) shall be carried as a liability is intended to secure a fair and equitable distribu- tion of it among policy-holders, from whose contributions it is derived. When surplus has been once ascertained and assigned, beyond question it should become a liability to be paid at the maturity of policies, and it should not remain an undefined sum which may be drawn upon for other purposes. This regulation certainly is in the interest of individual rights and equities, and precludes the misapplication of surplus funds. I believe, therefore, that the requirements of Prussia, without refer- ence to whether any of our companies are readmitted to that country or not, will in the near future be recognized as wise and as most beneficial to life insurance everywhere. It is to be hoped, also, that the precedent es- tablished in this action by the Prussian Government will show the way to a better method of settling other commercial differences. The Company ceased to do new business in Austria and Switzerland at about the same time as in Prussia, and for similar reasons. It was readmitted to Austria in 1897 and to Switzer- land in 1898. With the settlement of all differences between it and Germany in 1899, the Company could say that its reports were accepted by every Insurance Bureau in the world, and that there was no law or requirement for the protection of policy- holders that it was not complying with. The "Insurance News", of London, commenting on the New-York Life's readmission to Germany, said: "The office passes muster in so many countries, each with its own standard of solvency, that its position in this respect, must, we imagine, be simply unique. ' ' An analysis of the report required by the German Govern- ment has been given, because it is the most comprehensive of any required by any Insurance Bureau. If there is anything that Prussians have been noted for, since the time of Frederick the Great, it is thoroughness. State supervision of anything in Prussia means the most comprehensive methods, the most careful examination of details, and the most rigorous enforcement of regulations. The Government is confessedly paternal. It sees to it— first, that the State has its dues ; second, that the people have 48 Official Reports, Examinations, Etc. their dues, as against corporations and foreigners. Its super- vision of insurance is of a piece with the rest, and goes to the bottom of the whole subject. It prescribes what it considers as the safest methods of business, and the safest securities for investment, and insists that life companies shall conform to the highest standards. It is worth something to any life insurance company to do business in a state in which such supervision is maintained. It is always worth something to a man to know what others think who are studying the same problems, but from another standpoint. Now, the standpoint of the Prussian insurance official is— what is safe? He has nothing to do with problems of growth. He simply insists upon safe limits of action, and leaves the companies free to work within those limits. He will run no risks and take no chances. He is there to protect the public, and he has a stiff- backed Government behind him. It is worth something to a com- pany to "be examined by such officials and to know what they think, independently of the question of doing business under their supervision. It is in effect an independent audit of the company's books by disinterested experts who are, from the very nature of their calling, on the lookout for flaws and imperfections. A life company cannot fail unless for one or more of the following reasons: (1) insufficient premium rates, (2) insufficient interest rates, (3) excessive expense rates, (4) excessive death- rate, (5) loss on investments. The German report so analyzed the Company's business that any of these faults— if it existed— would not only be detected as a fact, but the exact point of failure would be indicated. The fault— if fault there were— would be indicated and the proper corrective applied before any serious injury had been done the Company. This is supervision that protects the policy-holder, rather than the kind we have seen so much of, that pounces upon a company after it has become insolvent and consumes a large part of what remains in winding up the business. The New-Yoek Life was examined by the New York Insur- Official Reports, Examinations, Etc. 49 ance Department during the last six months of 1891, just prior to Mr. McCall's election to the Presidency. In the latter half of 1894, it was examined at the request of President McCall by rep- resentatives of the Insurance Departments of Massachusetts, Kansas, Ohio, Illinois, Kentucky, Missouri and Texas. It was examined by the Royal Prussian Commission in 1899, with the result just mentioned. In December, 1903, the New York Depart- ment was requested to extend its annual checking of policy registers to an examination of the security, and other accounts contained in the annual report for the year ending December 31, 1903. This request was complied with. The examination was begun on January 11, 1904, and the result was made known by the Department under date of August 28. This result might be summed up by saying that the Department found each item correct. The details of such a report necessarily consist in an enumera- tion of the items examined and of the methods used in verifica- tion. This report, therefore, resembles the story of the ants, which, one after another, came and took away a grain of wheat each. So here, the items of one account after another were examined with the same result— correct. The reports of the ap- praisers of real estate owned "show that the figures representing the total value of these holdings warrant the Company in car- rying the properties at the book value for which credit was given in this report"; "all mortgage loans are within the excess mar- ginal value required by law ' ' ; the titles are valid and the fire insurance as stated; the market values placed upon bonds are ' ' conservative and safe " ; no interest on bonds was in default ; their purchase at the prices indicated was verified; the loans on col- lateral were as stated; policy loans "were within the cash sur- render values of the policies assigned"; the cash in banks and trust companies was verified by deposit books and check books and certificates of deposit in foreign banks. And so on through the report. The examiners called attention to the Company's method of ascertaining the amount of its uncollected renewal premiums on 50 Official Reports, Examinations, Etc. December 31, which, they say, is "at once unique and effective". People have sometimes expressed surprise that a Company doing so large a business over so large a territory should be able to get out its annual report so promptly. Well, here is its method of dealing with one item. Quoting the Examiner's Eeport— "Apart from saving considerable clerical labor at the Home Office, it is comprehensive in rounding up at once all uncollected premiums at outlying collection points. The method safely assumes that renewal receipts for premiums which should have been paid at the end of the calendar year— said receipts being still in the possession of cashiers or collecting offices at the close of business December 31— represent uncollected renewal pre- miums. Those having the collection of these premiums in charge are instructed, in advance, to advise the Home Office, by letter or telegraph, depending upon the proximity or remoteness of the collection point, of the amount of premiums represented by the renewal receipts referred to. The total is uncollected pre- miums other than those payable at the Home Office, these latter being readily ascertained." The Examiners made what they call "a general review in the nature of an examination involving an audit at random of the receipts and disbursements of the Company since its last examina- tion by the Insurance Department." The Chief Examiner says: "The result of this work, I believe, amply justifies the conclu- sion that all disbursements found to have been made incidental to the expense of conducting business were, in no instance, excessive, unreasonable or not warrranted." The total income of the five years was $349,466,265.67, and the total disbursements $208,665,666.52. It is instructive to note that the charters of all life insurance companies require reports for the information of the insured, and that the first attempts at supervision by the state included a provision for reports to a public official. Thus early was the aid of publicity invoked, both on behalf of those who had already Official Reports, Examinations, Etc. 51 intrusted their money to the corporation, and for the guidance of others who might be solicited to do so. But the significance and value of a report will depend entirely upon the fullness with which a company's condition is reported, and upon the methods by which the showing is made. The New-York Life spares no effort to place a true state of its affairs before the public, and in addition to this it invites those who are most skilled in the theory and practice of insurance, and who have authority to probe every account to the bottom, to say if its showing is true and if its methods are correct. The proper care of the hundreds of millions of dollars which make up the assets of the Company, and the faithful per- formance of its contracts, involving the payment of thousands of millions, place a responsibility upon its Trustees and Execu- tive Officers, which, as men of honor and of conscience, they could not bear were they to neglect any method by which such far- reaching interests may be conserved. If there is anything wrong with the Company they wish to know it, and the man who points it out deserves their gratitude. They have for this reason adopted open methods, and have willingly lived in a glass house. They have placed the conduct of the Company under the strictest official supervision in the world. It is their desire and their pur- pose to establish methods of such recognized value that no future management will ever depart from them, except it be to improve them. V. THE CAMPAIGN FOR NEW BUSINESS. In preceding chapters it has been shown how conditions favor- able to procuring business were created — agents placed in right relations to the Company and to Life Insurance as a life work; policy contracts liberalized and made adjustable to insurer's needs; and the Company placed in right relations both to the insuring public and to the State as the supervising authority. We are now ready to observe the practical working of the system. A great life insurance company may be likened to a great army prosecuting an offensive campaign. The Home Office is its base and its headquarters; the agency force is the mobile army, with which victories are to be won. After an army has been properly organized and equipped, and after by skilful general- ship it has been placed in an advantageous position before the enemy,— it is still a question how well it will fight. An army may be well organized, well drilled, armed with the best weapons, and maneuvered with consummate skill, yet if, when it faces the enemy, it fails to shoot, to shoot straight, and to keep on shoot- ing,— it will only march to its own destruction. An army will be most efficient when every man knows his duty and does it— when every man in the ranks uses the weapons put into his hands, and the vantage ground which skilful leadership has given him, with personal skill, energy and enthusiasm. In life insurance work the men who secure applications, deliver policies and collect premiums, correspond to the soldiers who are on the fighting line; and the final task which the Agency Department of the Company set itself was to help these men to do their work intelligently, systematically, and in the right spirit. 52 The Campaign for New Business. 53 Probably the greatest service one man can do another is to arouse in him a proper sense of responsibility and inspire him with new motives for action. This work has been done for the fieldmen of the New-Yoek Life by the organizations already referred to, by the weekly "Bulletin" to agents, and by means of contests for the best work within a given time. The manage- ment has proceeded upon the theory that the work of soliciting life insurance can be learned; that no one man knows it all; that an interchange of ideas and experiences is helpful; and that if right methods and right motives are continually pressed upon the attention of agents, increased efficiency is sure to follow. There are many reasons for insuring life; there are in current events many illustrations of the benefits of life insurance; and there are many special advantages under New-Yoek Life policies. The work of the "Bulletin" has been to emphasize and illustrate these incentives to insure in the New-Yoek Life by such fresh, vigorous, and repeated presentations of them, that they should always be present in the minds of agents as an inspiring force, and as an armory of weapons with which to overcome ignorance, prejudice and the easy indifference in which so many wrap themselves. The agency force of the Company has always contained some of the brightest minds and most successful solicitors in life insur- ance ; four of the present Executive Officers of the Company have been successful fieldmen; the "Bulletin" has been the medium through which the experiences and the best thoughts of these men have been made the common property of the whole agency force. The inexperienced have been shown the ways of the suc- cessful ; the unambitious have been stirred by the records of those who have excelled; the half-hearted have gathered courage and zeal from the elbow touch of the enthusiastic. In addition to the help given to agents by way of instruction and suggestion, much has been given indirectly by means of con- tests. Contests of one kind and another are as old as the race, and seem to find their reason of being in human nature itself. 54 The Campaign for New Business. Most of the games and pastimes which lend such a charm to childhood and youth, and in which mature men and women find relaxation from the sterner duties of life, derive their peculiar zest from the element of competition. We can scarcely conceive of games which do not involve the measurement of one person's skill or strength against another's; and the interest in every such contest is heightened by increasing either the number of persons who participate in it, or the number whom the contestants represent. The contests organized from time to time by the Agency Department have furnished additional incentives to action; have given men a specific reason for doing their best; have awakened self-respect and a sense of duty; have stimulated the pride of achievement; and have shown the supreme value of time and of present action. The effort has constantly been made to find and stimulate the individual man, by setting him to compete with men of his own class in previous achievements, or with his own past record. It has been urged upon him that he should strive to be a first-class man, lest he automatically become a second-class man; and that, if a man does less than his best, he is a second- class man. He has been made to feel that he has a definite relation to a great business ; that he is an important factor in an organization which represents that business at its best; that he is not only working for his daily bread, but for human better- ment and happiness; and that the future welfare of individual families and the success of his own Branch Office or Department depend upon his personal work. It is not intended to give here even a resume of the contents of "Bulletins," or to enumerate the many contests that have been waged within the ranks of the agency force during the past ten years; but this review would be inadequate without some descrip- tion of specific features. Let us turn, therefore, to the "Bul- letin" of ten years ago and see what was doing. The issue of January 2, 1895, contained a notice of a new and handsome edition of the Accumulation Policy, in which all The Campaign for New Business. 55 its benefits were set forth in a more definite and striking form. On January twelfth it was announced that the President would meet the Manhattan and Seaboard Departments early in Feb- ruary; and immediately a contest was on as to which department should report the more business between January ninth and Feb- ruary tenth. The same issue contained a letter from one of the oldest and most successful agents in the service of the Company- Colonel William B. Hamilton, of Texas— giving his reasons for declining a very flattering offer from another company. An announcement of agency changes in Pennsylvania concluded as follows: "Each of the Company's representatives may rest assured that our one object will be to better his condition, to put him in closer relationship with the Home Office, and in every way to facilitate his opportunities to secure business." The issue of January nineteenth contained the Company's re- port for 1894, with the certificate of the Superintendent of Insur- ance attached, and the strong points of the report pointed out. The issue of February second contained the names of 287 men who were prize winners in a contest for business written in Sep- tember and October of the previous year, and paid for by December 1. For the purposes of this contest the whole agency force was divided into seven classes, according to previous records, Class A consisting of men who, up to July 1, 1894, had done no business in 1894. In this class there were 21 prizes; in Class G, composed of men having the highest records, there were 11 prizes; in each of the other classes there were 51 prizes; the odd number in each class representing a capital prize to the leader of the class. On February twenty-fifth a plan was announced for business during the months of March, April and May. Allotment Certifi- cates were issued to each man, showing the amount of business expected from him in each month. These allotments were based upon past records and had the approval of the managers of departments. If a man secured his allotment in two of the three months, he was promised a small bonus on the business of those 6 56 The Campaign for New Business. months. If he filled his allotment in each month, he was promised a larger bonus. Each man had, therefore, a definite task and was pitted against himself. He faced the question whether or not he should be satisfied with past achievements. The allotment scheme succeeded so well that, by general request, it was repeated in July and August, and the names of agents who filled their allotments were duly published in the "Bulletin". On April sixth it was announced that the "extra" had been taken off female risks, railway passenger conductors and United States Army and Naval Officers, on certain policies; and in June, persons of other occupations, previously classed as hazardous, were provided for in a way to make their insurance more attractive. Late in April the Texas Department challenged the Man- hattan Department, of New York, to a contest on May business— the winner to receive a banner previously won by the latter. Late in May, the manager of the Cleveland Branch Office chal- lenged the field (United States and Canada) for volume of business in June; and Mr. F. A. Nimocks, of Iowa, challenged the field for number of applications in the same month. The Cleveland manager agreed to pay the man who beat him— if any — one dollar per thousand of business written by the winner, and Mr. Nimocks agreed to pay— if beaten— one dollar for each application written by both himself and the winner. The Agency Department announced that, in June, 1845, 112 applications were received by the Company, and asked the field force to commemorate June, 1895, by writing fifty times as many, or, in round numbers, 6,000 applications. These contests awakened wide-spread interest, which found expression in witty letters and amusing cartoons, and in a great deal of downright hard work. Thirty-eight agents accepted the Cleveland manager's challenge, and twenty-five took up the gauntlet of Mr. Nimocks. The outcome was that the Manhattan Department kept its banner; Mr. McKinnon, of the Arkansas Branch, won over the Cleveland manager; Mr. Nimocks made good The Campaign for Neiv Business. 57 ■with 52 applications ; and the total number of applications received in June was 5,794. In addition to the enthusiasm and better work, there were valuable lessons in the results, which the "Bulletin" did not fail to impress. Manhattan was only $22,500 ahead of Texas on totals of over $550,000 each; and while the total June business was over fifty times that of June, 1845, it would have reached the 6,000 mark had the 500 agents who did no business turned in one application each. Soon other departments and individuals began to send in chal- lenges, and while the fever was on the Agency Department arranged a general contest for September and October. Thirty departments and branch offices were arranged in ten groups of three each, according to previous records. In the ten winning departments each man was to receive a bonus in proportion to his work, the total amount being in proportion to the total business of the three de- partments. In each of the twenty losing departments six prizes were offered, three on volume of business and three on number of applications. Under this scheme each man could help his depart- ment win, and if his department lost he had the opportunity to win on his own personal business. In order to bring each man under the lime-light of publicity, the ' ' Bulletin ' ' circulated in each department carried the name of every man in the department who held a con- tract as agent, and after the first week stars opposite his name told the tale of his activity— if there was anything to tell. For two months the slogan was— "Read the answer in the stars!" The results of this contest, which were announced early in 1896, showed that many men can be stirred by sentiment where other inducements fail. As department lines have been greatly modified since 1895, it would be unjust to record here the names of winning departments; a better evidence of the enthusiasm in- voked is found in the fact that 466 men in New York State wrote and paid for business during this contest, of which number 280 had not written an application during the previous six months. On August tenth the President announced that he had been addressed by the Hungarian Minister of Trade, asking the co- 58 The Campaign for New Business. operation of tlie Company in distributing literature throughout the world, concerning the Exhibition to be held in Hungary in the following year, in commemoration of the One Thousandth year of Hungarian occupation of their country. Agents were requested to further in every way the success of this Exhibition. This may seem a far cry for life insurance agents, but life insurance is so thoroughly human that one may say of it as the Latin poet said of his relations to mankind : "I am a man, and whatever pertains to mankind is not foreign to me." The practical bearing of it was seen some months later when Mr. S. W. Boone reported that, as a result of it, he had written twenty-two applications for insurance among the Hungarians of Bell County, Texas. On October nineteenth it was announced that nineteen of the most prominent life companies had entered into an anti-rebate compact, and had adopted the rule promulgated by the New-Yoek Life in July, 1893, that any agent found guilty of rebating should be dismissed. A referee was appointed to decide alleged cases of rebating, and the associated companies agreed not to employ agents dismissed by other companies for rebating, during the six months following such dismissal. Late in October a Convention of Managers and Agents was held at the Home Office to consider the subject of the Nylic Asso- ciation. The following extracts from an address delivered before the Convention by President McCall will show the attitude of the management on various subjects : What I have already said easily leads up to the subject matter of your gathering, namely, your identification with the Company for all time to come. I sincerely believe that of all the companies our own is generally regarded to-day as possessing more agents beyond temptation of leaving than any other. I can understand how, at times, the offers of other insti- tutions are hard to resist, and that your remuneration by us is not by any means the largest that prevails. Will you also allow me to add that our day for ' ' fireworks ' ' has passed. I believe you are all imbued with the idea that economy and conservatism are to-day of more importance to the Com- pany's future than aught else. It is for you to aid in carrying out the The Campaign for New Business. 59 platform. The organization of your Nylic Association must be productive of great good. Every tie that binds the agent to the Company in good fellowship and for their common welfare makes rebating and eighty per cent, brokerage impossible. We have led lately in the reforms that are so well and universally approved. We have not come in with the mourners as a death-bed penitent. There is still work to do, and when I review the efforts of the past four years, I say frankly that the announcement I made formally at the beginning of this year, that hereafter only paid-for business would be published in our advertisements and Department Reports, gives me more comfort than any other of our proclamations. Its effect on your work has been extremely good, as our books show, while the impression on others of our sincerity in the maintenance of needed reforms has added to our already enviable reputation on this and the other side of the Atlantic. In my conferences with the several Executive Officers we have considered the effect of this change. It will appear at the end of the year as though our business had fallen off, because our statement for 1894 showed in force all policies issued during the year, less cancelations, whether said policies were paid or not. About forty millions in insurance was thus carried over. The 1895 statement will not contain a policy, or a figure in assets, income, or outstanding insurance that does not represent contracts on which the Com- pany itself has received the cash. All policies not paid for to the Company will be regarded as not issued, and will not be claimed, advertised or found in the Company's report. That you may understand this fully, I wish to impress on you that a policy not paid for to the Company will not even be published as an issued policy. The only business that we shall advertise as written in 1895 will be that for which we have the cash in our Home Office. I am thus emphatic, as you may be called on to explain our position. You will not have to de- fend it, it is self -defending when explained, and mark me, other companies will be compelled by public opinion to do in this case what they have done so often of late — follow our example. The action taken lately by the Massachusetts Insurance Commis- sioner is so recently in your minds that I need not go into details. The combined work of our Third Vice-President and of the Third Vice-President of the Equitable, in bringing about the agreement so generally signed, is deserving of great praise. Our position in the premises was neither new nor uncertain, and in answering promptly and energetically the call of Major Merrill, the Company 's previous utterances and action were forcibly ratified. 60 The Campaign for New Business. A resolution was adopted by this Convention requesting the President of the Company to appoint from the field force a cor- respondent for the General Agents and Managers, whose head- quarters should be at the Home Office, where he could take up and present to the proper department any case calling for special consideration. The request was acceded to, and in November Dr. William Stoddart, previously Manager at Columbus, 0., was appointed. Dr. Stoddart was also placed in charge of the records and correspondence of the Nylic Association during its formative period. The "Bulletin" for October thirtieth carried the prelimi- nary announcement of the Nylic Association to the field force, and made the writing of $5,000 insurance during the months of Novem- ber and December a prerequisite for membership in 1896. It also announced that a Golden Roll of Distinction would be pub- lished early in 1896, containing the names (1) of the 100 men who should write the largest volume of business in November and December, and (2) of the 100 men who should write the largest number of applications. This Roll of Distinction was an enlargement of the idea of the monthly Leaders ' List of the 50 men writing the largest volume of business, which had been regularly published for some time. This list was extended in January, 1898, to include 60 writers on volume and 60 on number of applications, and on July 1, 1899, the number was increased to 100 of each class. This has been continued to the present time, special honors being accorded to those whose names appear among the first ten, four or more times in any half year. While contests were planned in order to increase business, they were also planned to improve the quality of business, and especially to increase each man's capacity to write business. Hence, in most cases, only paid business was allowed to count in contests, and in January, 1896, a contest was set on foot, to run for six months, based upon applications upon each of which $5 had been collected when the application was signed. This was designed to prevent the waste of time and money, on the part of The Campaign for New Business. 61 the agent, the medical examiner and the Home Office, caused by men who made application for insurance and then failed to accept and pay for the policy. A coupon was attached to each applica- tion, to be used as a receipt for the money, and when the coupon was detached the money must accompany the application. This proved so successful that the coupon attachment has been con- tinued until the present time. Nearly 1,000 men qualified in this contest, with two applications in January, with the advance pay- ment, and 281 remained in the contest, on the same basis, for five of the six months following. The same principle was extended to renewals, by contests between the Cashiers of Branch Offices— first, second and third prizes being awarded to Cashiers having the lowest ratios of lapses on old business. A careful account of each agent's business is kept at the Home Office, and an unusual lapse ratio is regarded as of sufficient importance to cause an examination of such agent's methods. This review of a single year will give only a faint idea of the energy, the alertness and the fertility of resource shown by the Agency Department, in touching the fieldmen upon every side of their nature, in securing from them steady work, and in increasing their capacity to work. Without attempting a review of subsequent years, it will yet be instructive to note a few of the events seized upon to awaken enthusiasm among agents and to enable them to press home upon their clients the claims of Life In- surance. In February, 1896, the gold reserve of the United States Gov- ernment touched the lowest point in its history since the resump- tion of specie payments, on January 1, 1879. President Cleve- land's Secretary of the Treasury, using the authority given him under the law of 1875, providing for resumption, invited bids for $100,000,000 of five per cent, bonds to replenish the reserve, the bonds to be paid for in gold. The New-Yoek Life, by reason of its foreign business, was able to import gold in the regular course of its business, and it put in two bids for $5,000,000, each, 62 The Campaign for New Business. one at 1101/2 and one at 111. There were enougli bids at the lower figure to take up the whole loan, but the Company received the full amount of its bid at the higher price. Before the end of the month the bonds were selling on the Stock Exchange at 117, and those bought by the Company were subsequently sold at a profit of more than $800,000. In January, 1897, the Company issued its first Detailed State- ment in pamphlet form, a document which has since been a regular feature of its scheme of publicity, and which is unique in the annals of Life Insurance. In March of that year the "Bulletin" asked the fieldmen to state frankly their difficulties— if they had difficulties— and their methods— if they were successful— in keeping a list of prospective clients. The result was a mass of information, which was sifted, arranged and printed in a pamphlet, entitled, "How to Keep in Prospects ' '. In May, 1897, Mr. George W. Perkins, then Third Vice- President of the Company, visited Europe to assist in building up the agency organization there. On July first the "Bulletin" announced a "Welcome Home Contest", in which 100 men would win invitations to a "Perkins' Convention" to be held in New York and Old Point Comfort, on his return in October. The contest was on business written between July first and August fourteenth, and paid for on or before October second. Agents were divided into ten classes, according to their monthly pro- duction of business during the first five months of the year, the lowest class being made up of men who had written an average of less than $1,000 per month. The ten men in each class writing and paying for the largest amounts of business, under Company rules, were to be delegates to the Convention. Mr. Perkins had been in charge of the Agency Department since Feb- ruary, 1892, and, under his leadership, the better relations of agents to the Home Ofiice had been established. During each week of these five years, he had sent to the field force through the "Bulletin" a message of encouragement and advice, the value The Campaign for New Business. 63 of which had been often acknowledged. The "Bulletin" which announced the terms of the contest contained these stirring words from Mr. D. P. Kingsley, then Superintendent of Agencies : June was a great month* and it will serve with peculiar force as an introduction to the next chapter in the history of our great Department. June touched your pride, your self-respect, and your sense of duty. Such experiences benefit us all. Prom July first to August fourteenth, inclusive, you will again work in obedience to these sentiments. The contest for membership in the "Perkins Convention of 100" will especially appeal to the men who made such a rally in June. It will not appeal to men who are incapable of being unselfish, who sneer at mere loyalty as distinguished from mere dollars and cents. The key-note of this contest will be loyalty to, and pride in, the New- York Life. If you are incapable of feeling this, you cannot permanently succeed ; but on the other hand, if you are a man of the right quality, you are aglow with its generous suggestion each time you hear the Company's name, the name of its President, and especially when you hear the name of your great, young leader, Mr. George W. Perkins. As a New-York Life man you are continually conscious of being a part of something that touches the whole civilized world. If you are the best kind of a New- York Life man, you feel much as the old Roman felt when his loyalty and his pride of nationality had taught the world that in some sense every Roman was a king. You have the intense pride in your Company that every Englishman has in his Good Queen, and you felt a responsive thrill of sympathy when recently you heard the deep tones of his patriotism, which told of his in- stinct of nationality and his fierce devotion, f These are the powers, after all, that move the world. Poor, indeed, is the man who does not respond to their appeal. I do not believe we have such men in the Agency Department. My appeal for this contest is to your pride in the New- York Life, to your devotion to its agency chief. How much he has done for you I do not need here to recite. He has put money in your pocket, he has put courage in your heart, he has put power in your arm, by the high character he has helped to give the institution you represent. It is your turn now. Join, therefore, with all your brothers, in a hearty, generous efi'ort to give him a welcome home which shall in some sense represent the pride you feel in your Company, the gratitude you feel to him, and the respect you feel for yourself. *Referring to a contest between Branch Offices in June, in whicti each office that filled its allotment received a handsome souvenir. tOn the occasion of the Queen's "Diamond Jubilee". 64 The Campaign for New Business. This contest, it will be noted, took place in the hottest part of the year, when many people take their annual vacation, yet the result of the six weeks' work was between twenty-six and twenty-seven million dollars of insurance written, examined and recommended. Eventually 110 men were invited to the Conven- tion, and this part of the result is worth telling, if only to note the ingenuity with which the Agency Department utilized the enthusiasm awakened by the contest. As only business paid for by October second was to count, the winners could not be known until that time; but on August fourteenth it was announced that one man additional would be invited from each class, and that the selection of the eleventh man would be on volume of business written, and recommended by the local examiner between August fourteenth and October second, and settled for by October fourth. There were also 185 cash prizes offered and awarded in the ten different classes, to those who stood highest after the winners of membership in the Convention. The business for August proved the largest in the history of the Company up to that time. The total business written and paid for by the 110 members of the Convention between July first and August fourteenth was $4,157,838. The highest record was made by Mr. John T. Boone, then of Kansas, now Inspector of Agencies at Large, with $113,750, and Mr. Emanuel Heyman, of Chicago, was a close second with $113,000. The effect upon the individual agent was well expressed by Mr. C. H. Howard, of Northampton, Mass., who wrote, before he knew that he had won a place in the Convention: "I have worked more hours, trav- eled more miles, talked with more men, written more insurance, written the largest policy, written the largest premium, settled more business, and made more money,— than in any other month of my life; and if I fail I am satisfied with my effort and will only wish I could have done more to honor the Third Vice- President." In addition to the test which this contest afforded of the personnel and spirit of the agency force, it was also a demon- The Campaign for New Business. 65 stration of the efficiency of the Agency Department as an organi- zation. This fact was appropriately voiced by Mr. Kingsley in a "Welcome Home Bulletin" to Mr. Perkins: You have been gone over five months, and we have worked for four entire months as nearly without relations with you as possible. In that four months we have completed and forwarded to the Home Office applications for $66,000,000. We are proud of that record, and we know that no man understands better than you what such work means. Under your leadership we have done many things notable in the world of Life Insurance during the past five years. There has been for some time no question about what we could do under your personal supervision. This summer, however, brought to your work the supreme test, and we are able now to say, without fear of contradiction, that what you have builded will stand, what you have created is sound. That your personality is not absolutely necessary, that our or- ganization is so strong that it will sweep right on in any event, is the highest tribute we can offer to your genius as an organizer. The agency organization was in 1897 a mixture of the old and the new systems, the last of the General Agencies not being abolished until 1903, but the new spirit pervaded all. In reading over the agency literature of these years one feels that every insurable man must be well insured very soon, and that the pace cannot be kept very long; yet each succeeding year has seen an increase in the amount of new business done, and in the total amount on the books of the Company. These increases have been so steady and so large, and the work they represent has been so well done, that the Company is now writing three hundred and forty millions a year with less strain and pressure than it took to write one hundred and thirty millions in 1895. Right organization, the right spirit among agents, and the right men to direct and inspire, have made an agency record without parallel in the annals of Life Insurance. This contest has been dwelt upon at some length, because it is typical of many that have been waged during the ten years. Every such contest awakened additional men to the possibilities that were in them, and they never went to sleep again. The system of the Company is such that there is a definite niche of honorable 66 The Campaign for New Business. fame for every degree of achievement, and men acquire the habit of looking forward to higher honors and greater emolu- ments. The following steps in the ladder are ever before agents of the New-Yobk Life: 1. To qualify for the Nylic Association, by writing $50,000 per year, or to retain membership therein by writing $25,000 or $50,000, according to the time of entrance. 2. To qualify for membership in the $100,000 Club, or to retain membership therein by writing $100,000, or $125,000 per year, according to time of entrance. 3. To qualify for membership in the $200,000 Club, or to retain membership therein by writing $200,000 per year. 4. To win official position in one of the Clubs by standing at or near the head. 5. To win (a) a place on the monthly Leaders' Lists; (&) to be one of the first ten; (c) to be one of the first ten four or more times in any half year. 6. To help his own Branch Office to fill its allotment for the year, and to share in the bonus offered in case the allotment is exceeded. 7. To win personal. Branch Office and departmental honors in the various contests waged, together with the additional com- pensation and privileges (such as participation in conventions) that fall to the lot of winners. All these incentives, except the last, are a part of the regular system, and the last is the quick, sharp call to battle that awakens the last and laziest, as well as the noblest, drop of blood in a man's veins. Tf the question be raised as to the expense of these contests, it need only be said that this is taken into account in fixing the compensation of agents. The regular commission is fixed with these extras in view. The man who devotes all his time to the service of the Company should be better paid than the man who works irregularly and spasmodically. His work is worth more to the Company. The man who works loyally and enthusiastically, The Campaign for New Business. 67 and is responsive to the plans and suggestions of the Home Office, deserves better pay than the man who works half-heartedly and loses business which a better man in his place would secure. His work is worth more to the Company. It is less expense to super- vise the work of a good agent than of a poor agent, and the work of a good agent stays on the books better. The initial cost of business is always the greatest cost, and the better this work is done the more profitable the business is to the Company. The ultimate aim and purpose of the New -York Life is to make good agents of those who have the right spirit, and to eliminate those who are irreclaimably lazy or incurably dull. A few other contests should be mentioned because of the occasions that suggested them, the unique honors which they offered, and the enthusiasm which they evoked. On February twenty-fifth, 1899, the present form of the Accu- mulation Policy was announced, and, as on other occasions when a new policy was introduced, special efforts were made to get it definitely before as many people as possible while it was new. The Company ordered made in Paris 110 souvenir pins, which it offered as prizes to the 110 men who should write and have examined the largest number of applications between March first and April fifteenth, the same to be paid for by May thirty-first. At the same time agents were asked to make for themselves an allotment, and say how many applications for the new policy they would write in March. The names of the first 300 who redeemed their pledges were to be published in a "President's Honor Roll". Over one thousand applications were received during the first forty-eight hours of March, and the business of the month surpassed that of any previous month in the history of the Company. Thirty-five hundred and twenty-four men pledged a certain number of applications in March, and the three hundredth man made good on March twenty-second at 5 :28 P. M. Tn fact, twelve men made good at the same time, and the "Honor Roll", as published, contained 311 names. The highest record 68 The Campaign for New Business. was made by Mr. E. E. Shepard, of the Utica Branch, who was credited with 431/2 applications.* On the afternoon of May 23, 1899, the Company announced that it had on its books paid insurance to the amount of One Thousand Million DoUars.f As the New-Yoek Life was the first Company in the world to reach this amount, it was an event to attract world-wide attention, and to be fittingly commemorated. Congratulations poured in from the agency force in every quarter of the civilized world, and on May twenty-seventh the Company announced an "International Billion Dollar Decoration Compe- tition." One thousand decorations were offered, eight hundred on number of applications and two himdred on volume of business written between May twenty-ninth and July first, and paid for on or before August fifteenth. If, as has been said, "The most vital element of education is inspiration ",t here was a contest with educational value; for any man who did not feel his heart beat a little more quickly, and feel his cheeks flush at the thought of representing a Company that had achieved such distinction, was clearly not fitted to represent the New- York Life. The com- petition gave rise to many challenges between individuals and departments, both on amounts written and on percentage of written business paid for; the European agencies were stirred as never before, and carried off nearly three hundred of the one thousand decorations, and it took some time and very close appli- cation of the rules governing the contest to decide who had won the last twenty places. § Although the year 1899 closed with an honorary contest, the Company's business for January, 1900, was eight millions more than that of January, 1899, showing that there was no exhaustion either of the field or the workers. A good illustration of it was found in the work of a single Branch Office || during a six weeks' *An application secured by the joint work of two men counts one-half to each. tThe actual amount was $1,001,025,053. t Paul A. Chadbourne, President of Williams College. §The decoration itself was a handsome gold watch-charm. 1 1 The Royal Insurance Branch, of Chicago. Eleven men wrote one application each week, four wrote two each week, and two wrote three each week. The Campaign for New Business, 69 contest early in the year, when twenty men qualified and seventeen continued in the contest during the six weeks. In March, 1900, the Agency Committee sent out a letter signed by each member of the Committee to men whose names had been twice among the first ten on the monthly Leaders' Lists during the last half of the year. In this letter it was said: "Such records as you constantly make are an ever-present object-lesson, an always-powerful moral force, an unceasing inspiration to your CO -laborers. On May 5, 1900, a special "Bulletin" announced the death of Mr. Frank Block, of St. Louis. Because Mr. Block was a typical New-York Life man, and because the Company's treatment of him was typical, the "Bulletin" is reproduced here in full: PRANK BLOCK. To the Agency Corps of the New-York Life Insurance Company: Gentlemen : We regret to announce the death of Mr. Frank Block, of St. Louis, who died on April 26. Mr. Block entered the service of the New- YoEK Life on May 28, 1877, and had, therefore, been in the Company's service continuously for nearly 23 years. His first contract was signed by Mr. Morris Franklin, at that time President of the Company, and by Mr. Wm. H. Beers, at that time the Company's Actuary. Mr. Beers after- wards became President and was succeeded in office by Mr. McCall. Mr. Block, therefore, had served as a life insurance solicitor for this Company under three Presidents. He never was engaged in any other business. At the time of his death he was a Nylic of the Second Degree, and would have become a Third Degree Nylic on January 1, next. For 23 years he carried a rate book and solicited life insurance for this Company in the city of St. Louis, refusing many tempting offers of other companies, and overtures from our Company to represent it in other capacities than that of a solicitor. By a constant, tireless industry in the profession of soliciting for ap- plications, Mr. Block built up an independent fortune. The Company has never had a more loyal representative, and insurance was never solicited from a higher plane. Prom the thousands of men insured in St. Louis by Mr. Block the Company has never had one complaint, and, as policies writ- ten by him years ago have matured to the holders of them, applications for new policies have almost always been secured by Mr. Block. 70 The Campaign for New Business. He was a director of two St. Louis banks, a trustee of several prorai- nent institutions, and largely interested in philanthropic work in connection with Hebrew institutions in St. Louis, Cincinnati and Cleveland. He probably had as wide an acquaintance in St. Louis as any gentleman resi- dent in that city, and was highly esteemed and respected by all who knew him. There could be no more striking example of what an individual can do in the profession of life insurance soliciting if he will give his time, talents and energies in a dignified, conscientious manner to the pursuit of his work. The first ten years of Mr. Block's work as a life insurance solicitor were turbulent ones in the life insurance business. Hundreds of men be- came discouraged and left the calling, but Mr. Block stood firm. In nearly every talk I had with him in recent years he urged upon me the importance of pointing out to the New- York Life men of these days the vastly superior opportunities individual solicitors have now over those enjoyed by him in the first years of his work. Frank Block's name is, and always will be, a household word in the New- York Life. He has not only left a fortune in money to his family and the charitable institutions in which he was interested, but his example is a fortune to all the rest of us who are to carry on the work which he so dearly loved. The sympathy of the Executive Officers of this Company has already been expressed to Mr. Block's family, and in this letter, speaking for the entire agency staff throughout the United States, we extend our deepest sympathy to his family, and assure them that we deeply mourn his loss. When men are thoroughly awake and are doing their best, the wise manager will not press for more. The new business of 1899 exceeded that of the previous year by over fifty million dollars, and after the six weeks' competition in January and Feb- ruary, for which men qualified in December, 1899, there were no special contests in 1900. But there was a continuous pressing home of the arguments for Life Insurance, and of the special benefits offered under New-Yoek Life policies, so that the agents should be thoroughly furnished for their work; and it was noted that on June twenty-first, the longest day of the year, there were received at the Home Office the largest number of applications and the largest volume of business ever received on the longest day of any year up to that time. The year ended with an increase of thirty millions in new business over that of 1899. The Campaign for New Business. 71 The incoming of the Twentieth Century was commemorated by an issue of a Twentieth Century Edition of the Accumulation Policy.* The terms of the contract remained the same as before, but the edition was distinguislied by a handsomely engraved border, representing the flags of all nations, as a symbol of the international character of the Company's business. Four editions of thirty thousand each were issued, and allotments were made to each agent. Certificates of appreciation, signed by the Execu- tive Officers of the Company, were issued to those who filled their allotments of the first edition; an "Honor EoU" was published of those who placed three times the number allotted to them under the first and second editions; a "Nylic Legion of Honor Badge" was given to three or more agents in each Branch Office who exceeded their allotments by the largest amounts of the third edition; and the same honor was awarded to every one who filled his allotment of the fourth edition. People who are unmoved by sentiment — if there are such — will not understand why two agents f sat up with friends on the night of December 31, 1900, until the new century came in, in order to write their applications during the first moments of it; but they may get an inkling of how others are moved by senti- mental considerations from the results of these contests. The first edition of the Twentieth Century Policy was sold by April fourteenth, and in the first 120 days of the year applications were received for $124,000,000 of insurance. During the issue of the first two editions, 455 men wrote three times the amount of their allotments and gained a place on the ' ' Honor Roll ' ' ; and nearly 500 won the Legion of Honor decoration, during the issue of the third and fourth editions. The year ended with another increase of thirty millions of paid business. To many people the idea of a "Legion of Honor" among life insurance men will doubtless seem a cheapening of sentiment; *Suggested by Mr. E. G. Garrison, Agency Director, New Jersey Branch. tMr. T. C. Bell, of the Houston Branch (Texas), and Mrs. E. C. Dorr, of the Erie Branch (Pa.). 7 72 The Campaign for Neiv Business. but that only shows how far we are under the influence of per- verted ideals. The soldier deserves honor because he does his duty with great effort and in the face of danger; but do not other men deserve honor who also do their duty with great effort when there is no danger to face? Thackeray says, with biting sarcasm : "And ever since historian writ, And ever since a bard could sing, Doth each exalt with all his wit The noble art of murdering." The soldier who is honored usually deserves all he gets; nevertheless the glamour which has been thrown about the pro- fession of arms often hides from us "the march of men". It is a sign of the times that we are beginning to talk of Captains of Industry, as well as of Captains of War, and mankind will never come to its own until the forces that build up are held in greater honor than the forces that destroy. War, at best, only creates— at great cost of money and of life— conditions under which men may freely exercise their powers; Life Insurance creates— at small cost and without bloodshed— favorable condi- tions under which those bereft of their natural protectors may come into possession of their highest powers, and do their work with the greatest elBciency. "Were half the power, that fills the world with terror, Were half the wealth, bestowed on camps and courts, — Given to redeem the human mind from error. There were no need of arsenals or forts. ' ' During this year the Company paid $20,503 on the life of Ex- President Harrison, and $50,000 on the life of President McKinley. President McKinley had previously held two other policies in the Company which had matured and been surrendered for cash. The last policy was taken in 1896, just prior to his first election to the Presidency. The Campaign for New Business. 73 The year 1902 marked the tenth anniversary of the election of President McCall, and of the new order of things at the Home Office and in the field. There were many things to celebrate, and the Agency Department made the most of its opportunities. First, there was a contest in honor of the President, covering a period of forty-two days— from January first to February twelfth— the anniversary of his election. In making allotments for this contest, a new sentiment was invoked. Allotments were made, not only to each man, and to each Branch Office, but also to each of the $100,000 Clubs, to the $200,000 Club, to the Nylic agents as a body, and to all other agents according to the class in which they be- longed. Every man worked, not only for individual honors and rewards, but also for the honor of the one or more classes which he represented. This contest was followed by a similar one, covering sixty-two days, in honor of second Vice-President Geo. W. Perkins, and this by a third, covering sixty days, in commemoration of the first issue of the Accumulation Policy— in June, 1892. During the first con- test applications were received for over $53,000,000 of insurance, and during the second the applications exceeded $58,000,000. During the third, 355 men wrote ten or more applications, and of this number 106 wrote twenty or more. Special honors were accorded to those who were winners both in 1892— when the Accu- mulation Policy was first issued — and in 1902. On November eleventh the Agency Department announced that as much business had already been written since January first as was written during the entire previous year, and that fifty days remained in which to surpass the former record. The record was duly surpassed by over forty million dollars. On February 12, 1902, in acknowledging the good work done in his honor during the preceding 42 days. President McCall had ex- pressed his belief that the Company could and should secure $300,000,000 of new paid business during the year, and the sequel showed how accurately he had gauged the capacity of the Agency 74 The Campaign for New Business. force.* In a congratulatory "Bulletin", dated January 1, 1903, the President voiced his satisfaction with both the amount and quality of the agents ' work in 1902 : I wish to notice just here the incidental test that was applied, during- the year 1902, to the work you did in 1901. Nineteen hundred and one was a great year ; its total of $262,000,000 paid-for business has never been equaled by any life insurance company ; it is, perhaps, doubtful whether any other company ever will equal it. That it was business well and honestly done I believed at the time, and now I know it. That the colossal sum of $302,000,000 new business secured during the past year was as well and as honestly done, I believe, and I expect that the year on which we are now entering will show it as conclusively as the year just closed has shown it for the previous year. The business of 1901 must have been written in strict conformity to the Company's rule of one hundred cents on the dollar. The business of 1902 has unquestionably been secured in the same way. This rule and others, inculcating sound methods in our business, are after all the funda- mental things. I speak of this because I want all our representatives to understand that, while we think it our duty to accomplish great results and to secure enormous volumes of new insurance, we have certain well-defined, underlying principles which must not be departed from. The rule, estab- lished in 1893, that a rebate, or the offer of a rebate, proved against an agent, would lead to his immediate dismissal, is still in force, and is still enforced, as the last meeting of the $200,000 Club, at Hot Springs, Virginia, pointedly demonstrated. The year 1903 brought a large crop of contests and some remarkable records. It must not be supposed that these contests were gotten up at random, or just to see how much could be done in a given time. The wise man who has a great work to do will apportion it to the time in which he determines to do it. The Company, having established a large number of Branch Offices and having a large number of agents under contract, knows in advance approximately how much business it ought to get in a year in order to get it at a minimum cost. It does not, therefore, go about its task in a hap-hazard way, but aims to get at least *The actual amount was $302,798,229. Th^ Campaign for Netv Business. 75 one-sixth of the year's business in the first two months of the year, and at least one-half of it by July first. In January and February the contest was between the dif- ferent departments, with the usual ingenious allotment of honors, so that there was a variety of incentives to good work, and a chance for the best workers to win as individuals. Over 34,000 applications were received, and first honors were carried off by the Greater New York Department, which won by a few thousands, on settlements. Ten Honor Men wrote $1,678,000, and the 210 prize winners wrote $6,429,830, an average per man of over $64,000, or at a yearly rate of over $385,000. This contest was repeated in March and April, when first honors went to the North- western Department. In this department 261 agents wrote and paid for $5,074,550 of insurance, exceeding their allotment by over $741,000. It was often found that a contest repeated brought better results than the original effort, because some of the losers had just got fairly waked up, and many saw that with a little more effort they might have won. The lesson of every defeat was that, no amount of regret could have any effect on the past, but even a little effort might have a great effect on the future. During these contests attention was called to the work of two agents as models of steadiness and persistence. Mr. A. P. Childs, of Vermont, who had been with the Company since 1880, had in twenty-three years' time written and paid for $7,975,840 of new insurance. His smallest year's production had been $138,500, and in only four years had it been less than $200,000. Mr. Aaron Stern, of the Broadway Branch, New York City, had been with the Company since 1895. In eight years his average business had been over $100,000 per year, and his clients had kept up their policies with remarkable persistency. In 1903, every dollar of $144,000 insurance written in 1898 was still in force. In April, 1903, the New-York Life, the Mutual Life and the Equitable Life joined in an agreement not to print, circulate or use comparative or competitive literature of any kind, except standard publications giving information concerning all companies, or 76 The Campaign for New Business. figures from the sworn reports of at least ten companies. They also forbade their agents and employees to do the same, or to aid, encourage or abet, directly or indirectly, any hostile criticism or attack through the press upon any life insurance company, on pain of dismissal. With the growth of every great business the ethics under- lying its conduct become more settled and clear, and methods that were at one time regarded as entirely proper fall under the ban imposed by good morals and good manners. All life insur- ance companies are corporations created by law, and are subject to very strict supervision by the various states in which they do business. A definite standard of solvency is required, and annual reports are made and published. State officers may refuse a license to do business, if a company's condition is not satisfactory. These measures protect the public against fraud in the most effectual way known, and open the way to that honorable com- petition that may properly exist in every business. It places the business upon a higher plane when offensive criticism and odious comparisons between companies are mutually prohibited. All are assumed to be solvent and sound, and all are engaged in a benefi- cent work ; it would be a great pity if criticism of one by another should influence a single person to neglect the duty he owes to his family, to insure his life for their protection. In agency work the passing of competitive literature was a distinct gain. When an agent met in his work a circular assuming that some other company was better than his own, he wished an answer to it at once. Usually he could have it. The net result was —a hole had been dug and filled up again. It had cost con- siderable money, and the grass would not grow there again for some time. So long as comparative literature was freely circu- lated, an agent felt obliged to be posted on the weak points of all other companies than his own, and thought he must be able to show, by some sort of comparison, that his own company was far and away the best. In many cases no question would be raised as to a best company except for the comparative circular; but The Campaign for New Business. 77 when once raised it became very absorbing, absorbing the time of the agent and of the man whom he would insure. The subject involved the problem of waste, which men are trying to solve in every business, and the solution arrived at by the three great companies gives hope that in the life insurance business the watchword of the twentieth century may be, "Not competition, but noble emulation".* In May there was no contest— every man was to be his own Agency Director, and was to press for business as much or as little as he pleased; he was to inspect himself, and find fault with himself, or commend himself, as he found the case required. Getting one kind of competition out of the way gave opportunity to suggest that the hardest competition was against the indiffer- ence of the uninsured, the assumption that some future time would do just as well as now, and the paralyzing spring lassitude, that so often lies in wait for the agent. The eleventh anniversary of the issue of the Accumulation Policy was not allowed to pass without a month's contest in its honor. With only three days' notice, the agency force in the United States turned in 1,423 applications on June 11, 1903, as compared with 1,260 applications during the whole week follow- ing June eleventh in 1892. Mr. W. J. Suplee, of the Indepen- dence Branch, Philadelphia, gave the results of the self inspection recommended in May. He determined to secure sixty applications during the month of June. He made a list of persons to see each day, and, with the exception of one day, completed the task set for himself. He interviewed 187 persons, all but 16 of whom were strangers, secured applications from 69, and had 61 examined. He may have had competitive literature in mind when he said : ' ' What another agent was doing or what he wasn't doing never bothered *Rufus W. Weeks, Second Vice-President and Chief Actuary, New-York Life Insurance Company. Address before the $200,000 Club Convention. It is proper to say in this connection that, since the present administration came into office, the New- York Life has not published comparative literature for general circulation. Such comparisons as have been made have been published in connection with the weekly "Bulletin" to agents for their information. 78 The Campaign for New Business. me in the least. I have learned to mind my own business, and I find it pays well. It was not necessary for me to get a man all tangled up with a lot of figures and arguments against other life insurance companies. In a plain, straightforward manner, I told a man exactly what I had to sell and why he should buy it. And I sold it to Mm."* The thirty days brought in applications for $48,000,000. Who can estimate the power of sentiment when rightly directed? In acknowledging this great result the President said : Here and there, during the eleven years which intervene between February 12, 1892, and July 11, 1903, are events which stand out distinctly in the history of the development of our Agency organization. At these points the power of the agency force, unknown even to itself, has been called out, and the whole level of achievement has been lifted to a higher plane. Men have discovered that they possessed a strength of which they did not previously dream, and the accomplishments of the agency force have never gone back to the earlier level. I send greeting especially to the good men who worked so hard and who didn't win a place among the fifty. t As a matter of fact you are all winners. No man can go into a contest of this sort, led by the motives that inspired you, and not come out of it a better man. You are stronger, keener, more ambitious, more conscious of your personal power, more loyal to your Company — in short, you have grown. This is, after all, the chief reward, and it is yours just as much as it is the portion of the fortunate fifty. The annual meetings of the $200,000 Club and of several of the $100,000 Clubs, during the latter half of 1903, gave occasion for publishing many helpful and inspiring utterances from those who had won high and definite positions in the agency force; while the fact that over seventy men went from the lower club to the higher showed that they were realizing that greatest benefit of contests pointed out by the President. The total business of the 640 club members was over one hundred million dollars in new insurance, and the year closed with *Bven this record was surpassed by that of Mr. B. J. Deibel, of the Cleveland Branch, who turned in 96 applications in the month, June 11 — July 11. tThe fifty men doing the best work, in their several classes, were invited to New York as the guests of the President. The Campaign for Neir Business. 79 an increase of nearly twenty-four millions over the figures of 1902. The annual report went to the Insurance Department at Albany on the first day of the new year, and the Superintendent's certificate of its acceptance bore date January 2, 1904. The year 1904 had its full quota of contests, on lines already familiar and that offer no special occasion for comment. The agency organization was in perfect working order; the men in the field were tried veterans, who knew just what to do to get business ; they were directed by officers who had worked their way up from the ranks, who knew the fieldman's difficulties and how to overcome them. Improved methods at the Home Office enabled the Company to pass upon applications quickly and to deliver policies promptly. Public events of a startling character — the Iroquois Theater fire in Chicago, the Russo-Japanese War, the "Slocum" disaster, the death of prominent men, the explosion on the battleship "Missouri", the building of the New York Subway, the disastrous fires in Baltimore and Rochester, the Presidential campaign, and the death of three Executive Officers of the Com- pany — all gave opportunity to catch public attention and bring men to consider the claims of Life Insurance. On June first a Chicago Office of Issue was opened, at which policies are now issued, policy loans granted^ and policy claims paid, and renewal premiums collected, for the States of Indiana, Illinois, Iowa, Minnesota, Nebraska, North Dakota, South Dakota, Wisconsin, two-thirds of the State of Michigan and the Province of Manitoba, and Northwest Territories in Canada. In this terri- tory the Company has nearly three hundred million dollars of insurance in force, under about 150,000 policies, and its new busi- ness here, in 1903, was over $66,000,000. Twenty-eight Branch Offices and 1,338 agents report to the new office. The occasion was celebrated by a convention of Chicago agents, and with addresses by officials from the Home Office and from the field henceforth tributary to the office. But no New-York Life celebration is complete without a large amount of business done, and during the eleven days preceding the convention Chicago agents had their 80 The Campaign for New Business. coats off in honor of their native city. The score was 998 appli- cations, for $2,147,000 of insurance ; Mr. J. Heywood, of the Fisher Branch, heading the list with $125,000, and Mr. John Mayer, of the Tribune Branch, leading on number of applications, with twenty. Among the forty-four agents making highest records were four women.* Women have not only vindicated their right to be insured on the same terms as men, but also to work side by side with them in the difficult field of writing Life Insurance. The Chicago Office of Issue, like the Paris Office, and the Branch Offices all over the world, serves as an illustration of the experience, strength and skill in management of a great life insurance company, brought to the doors of the insuring public, and made to serve the purpose of a local company in convenience for the transaction of business. No local company, no company with ordinary experience and resources, can offer such a variety of insurance contracts, with such assurance that all their guar- antees will be met, as are offered by the New-York Life Insxjeance Company in every large city in the civilized world. The Office was at first under the general supervision of Mr. H. T. Holtz, Inspector of Agencies for the Northwestern Department. On March 17, 1905, Mr. H. P. Stamford was placed in charge as Resident Secretary. Mr. Stamford entered the ser- vice of the Company as clerk, January 1, 1870; was promoted to Accountant, February 29, 1888 ; to Supervisory Accountant, Janu- ary 1, 1893 ; and to Eesident Secretary, as above, March 17, 1905. The first application to pass through the Chicago Office was secured by Mr. Morris Weil, upon the life of Vice-President George W. Perkins. The Weil Brothers— Messrs. Morris and Theodore Weil— have been associated with the Company for over twenty-five years. They began work in Milwaukee, in the same office with Vice-President Buckner, in April, 1885. Mr. Buckner has passed through the intermediate grades to Vice-President, and *Miss Niccols and Mrs. P. B. Arnold, Tribune Branch; Miss S. McSweeney, Champlain Branch; Miss Anna Hunter, Title and Trust Branch. The Campaign for New Business. 81 the Messrs. "Weil have reached the highest honors as solicitors. During the year 1904, their combined business amounted to $1,300,000, and during the Diamond Jubilee Contest, January first to March fifteenth, 1905, to which reference is made farther on, it was $490,000. These gentlemen have so won the confidence of their clients by strict integrity in their dealings, that they are now insuring the sons and daughters of men whom they insured twenty- five years ago. In a business of over $1,680,000, written during 1901, 1902 and 1903, there had been in April, 1905, lapses to the amount of only $37,000. The results of the year 1904 show the working of the Agency Department at its best. Without special excitement or unusual pressing for business; with the steady operation of the incentives for good work which its several features supply— the field force moved on, without halting and without haste, to the greatest achievement of all the sixty years of the Company's history. Over one million one hundred and twenty-two thousand dollars of paid insurance were written for every working day in the year, the grand total replacing terminations from all causes and leaving a net gain of over one hundred and eighty-three millions of insur- ance on the books of the Company at the close of the year. VI. HOME OFFICE METHODS. Oedinaeily there would be little to say in the history of a life insurance company respecting Home Office methods; it would be assumed that each department did its appropriate work in a proper way; but when an institution becomes as large as the New-Yoek Life, the work must be systematized to an unusual degree if it is to be done economically and promptly. On De- cember 31, 1894, the New-Yoek • Life had on its books 277,600 policies; during the year its income was over $36,000,000 and its disbursements over $24,000,000, and over 64,000 new policies had been placed on the books. The problem before the management was to care for this business in a proper manner and, ultimately, to provide for a business three times as great. This has been done (1) by more thorough organization, and (2) by new and improved methods in keeping accounts and handling business. The following notices of the work of different departments refer for the most part to new methods and their results. They show that the Company has been made over, that it is a new Company in its methods of handling business, as well as in its forms of contract and its agency methods. Applied to a business as large as that of the New-York Life, old methods were wasteful and cumbersome. The present New-Yoek Life is a Twentieth Century Company, using all the labor-saving devices which a great business necessitates and allows. ACTUARY'S DEPARTMENT. RuFUS W. Weeks, 2d Vice-President and Chief Actuary ; Arthur R. Grow, Arthur Hunter, Adolph Davidson, Actuaries ; Wilbur H. Pierson, Superintendent. The work of this department covers a very wide field, and is interwoven with the work of every other branch of the Company 's 82 Home Office Methods. 83 business. Many changes have been made in the methods of the department, in order to handle more expeditiously the increasing business of the Company. The Accumulation Policy, which was introduced in 1892, was the first policy form written by the Company containing a full table of loan and non-forfeiture guarantees. The calculation of the guarantees for each policy— which were furnished the Division of Policy' Issues — required the work of several clerks, as well as accurate supervision. With the introduction of the Accumulation Policy with an- nual loans in 1896, printed tables were prepared of policy guar- antees for the principal amounts, namely, $1,000, $2,000, $3,000, $5,000 and $10,000. Having printed tables of guarantees, it only remained for the clerk to select the proper slip for the Policy Department's use in writing the policy. In March, 1899, another step was taken, tending towards sim- plicity and accuracy, namely, the use of a table of guarantees for one thousand dollars, and a pro rata reference clause, all of which were printed in the policy. At the beginning of his administration, President McCall announced his intention of publishing early each year a full and complete report covering every detail of the Company's business. This made it necessary for the Actuary to complete the annual valuation at an earlier date. To accomplish this required many changes in the detail work of the Department. In fact, it may be said that the work in con- nection with the valuation of the Company's liabilities now extends over the entire year. The preparatory work having been done, a preliminary valuation is made early in December, and all transactions after that time, consisting of new policies written, policies terminated and changed, are valued as supplementary transactions, and added to, or deducted from, the preliminary sum- mation of reserve. This method makes it possible to include in the report of reserve at the end of the year every transaction during the entire calendar year. 84 Home Office Methods. Prior to 1904, the Reserve Liability of the Company was determined by a seriatim valuation— each policy being valued separately. Beginning with 1904, the group system of valuation was adopted. This change has materially lessened the detail work. For example— there were in force on December 31, 1904, 1,619 policies, issued in 1904, on the Ordinary Life plan, at age 30, each calling for the same reserve. The Reserve Liability under these 1,619 policies was obtained by one multiplication. Under the old seriatim valuation system each one of these 1,619 policies would have been valued separately, and a summation made of the reserve for the entire group. This change in system has not only reduced the labor to a minimum, but also materially adds to the accuracy of the valuation. These changes make it possible, within three days after closing the books, to receive the official certificate from the Superintendent of Insurance of the State of New York, certifying to the Reserve Liability of the Company as of the preceding 31st day of December. In order to make the special reports required by the various domestic and foreign insurance departments, it is necessary to tabulate the business of the Company by geographical divisions, in order that proper classification may be made at the end of the year of the outstanding business, the new business, and business terminated, in each state and country. Account is also kept of new business, arranged according to Branch Office lines. This account is sent to the Agency Department daily. The Mortality Investigation Division of the Actuary's De- partment keeps track of the mortality in semi-hazardous and hazardous occupations, on under-average lives, and in tropical countries. When policies are paid for, a card is written for each life, which is then kept under observation until the policy is terminated by the insured's death, or by the surrender of the contract. In this way the Department determines whether the premiums charged in tropical countries are sufficient, and whether the treatment of sub-standard lives and hazardous occupations is sufficiently conservative. The statistics gathered by this division Home Office Methods. 85 form the basis whereby the Medical Department determines the insurance value of each risk, which has made possible the insurance of sub-standard lives, and the present classification of policy forms. The Actuary's Department prepares each year, in addition to the Company's regular report, which is filed with the govern- ment of each state of the United States and many foreign countries, special reports for Germany, Switzerland, Austria, Great Britain, Australasian Colonies, Brazil, Mexico, Argentine Eepublic and Chile. In these reports the business of the Company is subjected to a very close analysis from a variety of viewpoints, the mortality alone being calculated in hundreds of different groups. This necessitates keeping the records of the Company in such form that the data for a great variety of calculations shall be at once avail- able in the form required. Beginning with the year 1898, and ever since, the Company has held a policy reserve on a higher basis than that required by the New York law. The New York law requires that on all insurances issued before the year 1901 the Company shall hold a 4% reserve, and on all insurances issued in 1901 and since, either a 31/2% or a 3% reserve, as the Company may have notified the Department. The Company chose the more severe of these two standards, and notified the Department that its basis upon insur- ances issued in 1901 and subsequently would be 3%. This is, however, only one of several items representing the reserve held by the Company over and above what the law requires. Beginning with the year 1898, the Company resolved to set aside a reserve on a 3% basis on all its insurances issued in that year and thereafter, and has done so ever since, so that the 3% rule has been extended back three years from the date fixed by the law. The amount of extra reserve held December 31, 1904, on these three years' issues, 1898, 1899 and 1900, is $2,911,064. Beginning with the same year, 1898, the Company raised the standard of its reserve upon all participating policies issued in 86 Home Office Methods. the years 1895, 1896 and 1897, to a 31/2% basis. The amount of extra reserve held December 31, 1904, on these three years' issues, 1895, 1896 and 1897, is $1,576,217. Beginning with the same year, 1898, the Company raised the standard of its reserve upon all its Annual Dividend policies issued from the beginning of the Company, to a 314 % basis. The amount of extra reserve held December 31, 1904, on these Annual Dividend policies is $1,016,475. Beginning with the year 1900, the Company increased the reserve of its Annuity policies issued since the year 1897 to a 3/p basis, with the American Table of Mortality. At the end of 1904 the Company again increased these reserves by putting all the reserves on annuities on a special annuity table calling for a high reserve. The amount of extra reserve held December 31, 1904. on annuities, is $987,080. Beginning with the year 1901, the Company set aside an extra reserve to meet excessive mortality upon its insurances issued in tropical countries, where a higher premium is charged than in the temperate regions. The basis of this reserve has been made more severe each successive year. The amount of extra reserve held December 31, 1904, on tropical policies, is $816,977. Beginning with the year 1899 the Company carried an extra reserve on all Sub-standard policies on which an extra premium had been charged. The amount of this extra reserve on Decem- ber 31, 1904, was $58,970. Policy Reserve held voluntarily by the Company in excess of the require- ments of the New York Law. December 31, 1898 $2,838,626 " 1899 3,507,699 " 1900 4,283,077 " 1901 5,153,396 " 1902 5,397,325 " 1903 6,859,193 " 1904 6,830,023 Home Ofpce Methods. 87 FINANCIAL DEPARTMENT. Edmund D. Randolph, Treasurer ; Fkbdebick H. Shipman, Assistant Treasurer. Prior to 1892 the financial records and the securities of the Company were in charge of different persons and Departments. In the general reorganization then made a Financial Department was provided for, and Mr. Edward N. Gibbs, a' Trustee and a member of the Finance Committee, was elected Treasurer. Mr. Gibbs died in October, 1900, and Mr. Edmund D. Randolph, the present Treasurer, was elected in his stead. The work of the Financial Department is intimately asso- ciated with that of the Finance Committee, which body has per- sonal supervision of the funds of the Company, and directs the making and calling in of investments. A great volume of invest- ments is offered to the Committee, and to facilitate its work in selecting the best, the Department has accumulated very complete records of such corporations as are likely to offer desirable bonds for sale. Each corporation has a separate file, to which are added, from time to time, reports, letters, copies of its mortgages, and other items of information pertaining to its condition and security issues. A similar method is followed with respect to State, County and Municipal bonds. These records include the opinion of the Company's counsel as to the legality of the issues of securities. A sub-committee meets daily to sift out the more desirable offerings, and then information respecting them is collated for the full Com- mittee, which meets twice a week. No purchase, sale or loan is made without the approval of each member of the Committee. In 1895 the Finance Committee considered $134,000,000 in securities, and out of the offerings selected and purchased $11,000,000; in 1900, they considered $141,000,000, and purchased $25,000,000 ; in 1903, they considered $394,000,000, and purchased $47,000,000 ; in 1904, they considered $426,000,000, and purchased $88,000,000. In eleven years, they have considered $2,000,000,000, and have purchased $391,000,000. The transactions of the Com- mittee in 1894 amounted in round numbers to $31,000,000 ; in 1904 to $140,000,000. 8 88 Home Office Methods. The Company's annual report for December 31, 1894, showed the following investments, exclusive of policy loans and cash: Real Estate $14,675,478.98 Loans on Mortgages 26,349,724.84 Loans on Collateral 579,922.00 Stocks and Bonds 99,029,047.78 Total $140,634,173.60 The Company's report for December 31, 1904, shows the following : Real Estate $13,257,500.00 Loans on Mortgages 23,595,105.00 Loans on Collateral 550,000.00 Bonds (book value) 287,062.384.31 $324,464,989.31 Real estate, loans on mortgage and loans on collateral have all slightly decreased, stocks have disappeared altogether, while bonds have increased by nearly two hundred million dollars in ten years. Old investments have been so carefully weeded and new investments so carefully made that no bond was in default of interest on December 31, 1904. Of the bonds owned by the Company on the first of January, 1905, $209,000 (book value) have been owned since before 1879; $8,700,000 were bought between 1879 and 1884; $16,000,000 between 1884 and 1889; $21,000,000 between 1889 and 1894; $57,000,000 between 1894 and 1899, and $185,000,000 since 1899. As to maturity, $21,000,000 of these bonds never mature (British Consols) ; the periods of maturity of $1,000,000 more run from one hundred to five hundred years ; the maturity of $51,000,000 comes at points from fifty to one hundred years hence; of $74,000,000 between forty and fifty years hence; of $34,000,000 between thirty and forty years hence; of $35,000,000 between twenty and thirty years hence; of $37,000,000 between ten and twenty years hence; and $36,000,000 mature within the next ten years. As the Company's bonds are entered in its annual report at Home Office Methods. 89 their "book values", it may not be amiss to explain what is meant by the phrase, and how bonds purchased above or below par are kept at "book value". It is evident that a bond purchased above par and held till maturity, does not yield the investor the rate of interest expressed in the bond. It is equally evident that a bond purchased below par and held until maturity yields the investor a higher rate of interest than that expressed in the bond. It is easy to ascertain, from tables prepared for that purpose, what rate of interest a bond will yield, whatever the purchase price, if it is held until maturity. If, therefore, a 5% bond, having no matter how many years to run, is bought at a price which yields 4% on the investment, the book-keeping problem is to keep the "book value" at such a figure each year as will represent a 4% investment. In the case of a bond bought above par, a part of the interest goes to cancel the premium paid, and in the case of a bond bought below par the increased "book value" provides for the difference between the rate expressed in the bond and the rate actually realized. The book value of a bond bought at par always remains the same; the book value of a bond bought either above or below par must be changed after every interest payment. This involves a great deal of labor, but any other method gives a wrong rate of interest received and a wrong value to the security. When securities are purchased, they are received by experts in the Treasurer's office who inspect them carefully to make sure of a "good delivery". They are counted by two responsible persons, and put away in the vault until the next meeting of the Finance Committee at which the contents of the vault are to be verified. These, and all other parcels on which the seal has been broken since the last verification, are then brought into the room where the Committee works. Each parcel is counted in detail and verified by the members present. As soon as a parcel is counted, it is strongly wrapped, bound with tape and sealed, and, on a blank provided, a member certifies to the date, amount, and his counting. This is again signed by the Secretary of the Com- mittee certifying that he saw the parcel counted and sealed. The 90 Home Offtce Methods. securities are now placed in a steel compartment, or cage, in the vault, usually under the supervision of the Treasurer, in the presence of another member of the Committee, who checks them with the record made for the Company's books. The inner steel cages are then locked. They can only be unlocked by two separate keys, which are always in the possession of different persons. After the cages are locked, a piece of tape is run through two steel eyelets, one on the door the other on the side of the vault. The ends of this tape are tied and sealed with the Committee's seal, and the date placed on the seal. The compartments of the vault are shut in by two massive doors of chilled steel, both of which are equipped with time locks. The lock on the outside door is set to permit its opening a little earlier than the one on the inside door. The officers having the combination of the outer door do not know the combination of the inner door, nor do those having the com- bination of the inner door know the combination of the outer door. Over these steel doors are drawn thin wooden shutters, lined with thousands of electric wires, which connect with a central detective station outside the Home Office. When the doors have been closed and the shutters drawn, it is impossible to open or disturb them without giving instant alarm. During the year 1904, the Company received in interest on bonds the sum of $10,634,986.99. Interest is usually due half yearly, the heaviest months being January and July, in each of which about $1,700,000 comes in. The next heaviest months are April and October, which yield about $1,000,000 each. The smallest months bring in several hundred thousand dollars each, over $500,000 being collected in February, 1905. In the case of registered bonds, interest is received in checks, but the larger part of the Company's holdings is in coupon bonds, from which interest coupons must be cut and deposited in bank for collection. About 500,000 coupons are detached annually. In order that the coupons may be deposited promptly, the work of cutting and counting is done well in advance of the maturity of the coupons. "ii '] CLARENCE M.MACKAV ■C, Jv \ TRUS TEE Home Office Methods. 91 In the disposal of securities within the vaults, those with coupons maturing in the same month are put together; hence, when coupons are cut it is only necessary to have one cage open at a time. A package of securities is taken out, usually by the Assistant Treasurer and the Cashier, counted and compared with the memorandum attached, before the work is begun. The coupons are cut by four clerks and counted by two others. They are then placed in packages, sealed and checked by an Officer of the Com- pany, and placed in the vault in the presence of witnesses. The securities are again counted and returned to the cage. At the next counting meeting of the Finance Committee, the contents of the cage that has been opened are carefully inspected by the Committee, the securities being counted and sealed in packages, and the cage again sealed and dated, with the same care as before. In no handling of securities or coupons is the count or check of one person accepted; the presence, count, check and certificate of at least two are always required. Since the organization of the Department no security or coupon has ever been misplaced or lost. The premiums paid at Branch Offices are deposited in local banks to the credit of the Company. These accounts, with banks and bankers throughout the world, are in charge of this Depart- ment, and the daily balances to the credit of the Company are made to bring income, either by substantial payment of interest, or, by an equivalent value in collection facilities, the Company being under no obligation to show favors to any institution. All the cash taken in at the Home Office is turned over to the Cashier each day for deposit in the bank, and the accounts of the Branch Offices at banks and bankers throughout the United States and Canada, are drawn upon weekly for the balance to the Company's credit; thus all moneys are centralized at the Home Office for immediate investment. The foreign accounts are also subject to direct draft of the Home Office, and the money brought home from time to time, when exchange is favorable. This Department also has charge of the payment of all salaries and expenses at the Home Office, and of all benefits to 92 Home Office Methods. policy-holders. From 350 to 400 checks are drawn daily to meet disbursements for policy claims and loans. These checks are drawn upon warrants duly signed by officials of the department from which they come, and countersigned by the Auditor. All such checks are signed by two Officers of the Company. MEDICAL DEPARTMENT. S. O. VanderPoel, M. D., Oscar H. Rogers, M. D., Morris L. Kino, M. D., Ernest H. Lines, M. D., Fbank de la Vergne, M. D., Medical Directors. T. W. Bickerton, M. D., H. P. Woley, M. D., Assistant Medical Directors. During the ten years, 1895-1905, there were among the Com- pany's insured policy-holders 35,230 deaths. These were distrib- uted, as to cause of death, as follows: Respiratory System— tuberculosis (4,427), pneumonia, etc. (3,835). 8,262 Circulatory System — diseases of heart and blood-vessels 4,148 Nervous System— apoplexy, brain diseases, paralysis 4,385 Infectious Diseases — diphtheria, grippe, malaria, intermittent fevers, etc 3,151 Cancers and Tumors 1,778 Accident 2,697 Urinary System 3,630 Digestive System — gastritis, intestinal catarrh, liver diseases 2,936 Diseases of Bones and Joints 34 Suicide 1,214 All other causes 2,995 Total 35,230 The deaths from Accidental Causes were distributed, by oc- cupation, as follows: Merchants (419) and merchants' employees 848 Manufacturers (180) and manufacturers' employees 650 Farmers (333) and farmers' employees 352 Transportation pursuits 218 Officials and professional men 268 All other occupations 298 Women 63 Total 2,697 Home Office Methods. 93 The deaths from Suicide were distributed, by occupation, as follows : Merchants and employees 651 Manufacturers and employees 179 Officials and professional men 118 Farmers and employees 87 Transportation pursuits 31 All other occupations 127 Women (9 self-supporting, 12 wives) 21 Total 1,214 Of the 4,148 persons dying by reason of diseases of the circu- latory system 1,835 were merchants or employees of merchants, and 610 were officials or professional men. The accidental deaths were distributed by years of insurance as follows : first year, 673 ; second year, 378 ; third year, 312 ; all other years, 1,334. Of the 1,214 deaths by suicide, the larger number were cases in which the insurance had been in force from five to ten years. The largest number of such deaths occurred in the cases of men engaged in the mercantile pursuits, either as merchants or em- ployees of merchants. In this group there were 651 suicides, or 53% of the entire number of losses by suicide. As to age,— the largest number of suicides occurred between the ages of 36 and 40; and in the entire group of 1,214 cases there were but 21 women— 9 self-supporting and 12 wives. The deaths occurring between ages 30 and 45 amounted to 12,832; over age 45 they amounted to 22,398. In addition to what may be termed routine work, done in the ordinary way, the Medical Department has found it necessary, from time to time, during the past ten years, to take up new work, modify its methods, and to adopt new methods in order to insure rapidity in handling the business, and at the same time to secure, as far as possible, uniformity of action. Among the more im- portant changes are the following : The Acceptance of Sub-Standard Eisks. The Valuation of Lives bv means of Standard Tables. 94 Home Offlce Methods. The Examination of Urine at the Home Office. The Graded Fee Schedule. The Territorial Supervision of the Business from the Home Office. The Appointment of Chief Medical Officers for Foreign Countries. The Index of Executive and Medical Eulings. The Improved System of Correspondence by means of Stock Letters and Scrap-book of Medical Notes. The System of Supervising and Recording the Character of the Examiner's Work. The Acceptance of Sub-Standard Eisfcs.— Perhaps the greatest advance the Company has made in its Medical Department dur- ing the last decade has been the proper classification and acceptance of Sub-Standard risks. Prior to 1896, cases which did not measure up to the Company's standard of vitality were declined outright. Thus many applicants who were desirous of obtaining insurance were denied its benefits, and the Company spent large sums of money and a vast amount of time in considering and finally reject- ing risks of this class,— the records showing that 15% of the total number of applications previously submitted to the Company fell below its then standard. By means of an extensive study, how- ever, the insurance value of each impairment met with was estab- lished, and, as a result of this investigation, the Company is now able to offer some form of insurance on practically all applications presented except in cases of acute illness at time of examina- tion, gross immorality, or gross intemperance. The Company's records indicate that, since the introduction of the system, offers of insurance in some form have been made on 97 % of the applications written— from which it will be seen that there has been an enormous salvage of what was formerly waste, both for the Company and its agents. The Valuation of Lives by Means of Standard Tables.— This system involves the grading of risks according to their insurance value, and then, by the employment of the Standard Tables, the < . WOODBURY LANSDON Home Office Methods. 95 placing of such risks in the classes to which they belong. In each risk the factors— Build, Family History, Residence, Occupation, Habits, Physical Condition, Personal History and Race are con- sidered, the proper valuation placed opposite each factor, and the sum of these various factors is then considered to be a fair valua- tion of the life. For example, an applicant's build and family history, accord- ing to the Company's tables may be normal, calling for a rating of 100; his residence may be salubrious and therefore not taken into account; his occupation, on the other hand, may be of a haz- ardous nature, and he would, on this account be penalized, accord- ing to the degree of hazard connected with such occupation. The physical condition is then considered, and if, for example, he is found to be suffering from heart disease, he will receive an excess rating of so many points. By means of this system a uniform action on the Company's business is secured, and while it is found necessary from time to time to change valuations assigned to various impairments, yet the general result remains practically the same. In many in- stances it has been found possible to liberalize along certain lines ; but on the other hand, experience has shown the necessity of increasing the ratings on several important factors. This matter of the classification of risks is now becoming so well established that it is possible to employ lay clerks to review applications on normal lives. The Examination of Urine at the Home Office.— The accept- ance of sub-standard risks has rendered necessary a finer and more minute examination of the urine in cases of impaired lives, and the system of Home Ofiice analysis has been adopted. By the employment of preservatives, and at but a slight additional cost, the Company secures through the mails, in receptacles specially designed, specimens of urine for Home Office analysis, in all cases where the conditions warrant such further examination. The Graded Fee Schedide.—FrioT to October, 1895, the Com- pany paid a flat fee of $5 for each medical examination. After 9 96 Home Office Methods. that date it adopted what is known as the ' ' Graded Fee Schedule ' ' which provides for a sliding scale of compensation. In addition to this, there has also been introduced recently the Salaried Examiner System, as well as the Special Fee System, for Chief Medical Examiners in cities of the first, second and third classes, and, as a result of these' methods, the average fee now paid for medical examinations is about $3.10. When it is considered that during the year, 1904, 237,772 cases were examined, it will be seen that these methods have been productive of great economy. Territorial Supervision of Business by Medical Board at Home O^ce.— With a view to keeping the Home Office in .closer touch with the Medical Examiners throughout the country, it was deemed wise to make a territorial division of the United States^ Canada and Mexico, and to place each division under the imme- diate supervision of a member of the Medical Board. By this arrangement the physician in charge of a given territory becomes familiar with the work of the various examiners, with the character of the business produced by the agents in that district, as well as with the work done by the inspectors in that region. It also en- ables him to make a special study of the diseases prevalent in the section of the country allotted to him, and to attach the proper significance to such impairments as present themselves in con- sidering the value of risks. In order that tlie physicians in charge of the territories may become thoroughly conversant with the above points, periodical tours of investigation have been instituted, during which members of the Medical Board visit all the Branch Offices in their terri- tories. They meet and talk with members of the agency force, and discuss the needs and quality of the medical service ; they also select the physicians best qualified to act for the Company, and instruct such physicians as to their duties. These visits are made about once a year, and have proved to be of great value to the field force as well as to the Medical Department. Chief Medical Exam,iners in Foreign Countries. — Within recent years the Company's business abroad has developed so Home Office Methods. 97 materially that it has been deemed expedient to send to Paris, Berlin, Sydney, Yokohama, Shanghai and Buenos Aires, physicians who have been educated at the Home Office in the Company's technique, and who are familiar with the conditions existing in the countries to which they are assigned. These medical repre- sentatives have introduced into our foreign offices our latest methods; they authorize the issue of Definitive and Temporary Policies, and conduct the Company's affairs in exact accord with the methods in vogue at the Home Office. Index of Executive and Medical Rulings. — The establishment of four Offices of Issue, for Temporary Policies, made it nec- essary for the Company to compile an Index of the Company's Executive and Medical Rulings for the use of the medical gen- tlemen in charge of these offices, in order to secure uniform and harmonious action. These indexes cover all the procedures at present in operation, and are kept up to date by the addition of the new rulings made by the Office and Sub-Office Committees. Medical Representatives at the various offices have found the index of the greatest value in acting on business which passes through their hands. The Improved System of Correspondence hy Means of Stock Letters and the "Scrap-book of Medical Notes."— The considera- tion of sub-standard risks necessitates a relative increase in the correspondence of the Department with its Medical Examiners, because of the necessity of obtaining additional information con- cerning impairments in such cases. In order to avoid the necessity of dictating this large correspondence four Stock Letters have been prepared, by means of which every case can be covered. The queries are typed on the second, or reply, sheet of the Stock Letter ; the Examiner indicates on this sheet appropriate replies to questions from the Home Office, and the Reply Sheet is then returned to this office. It has been found that considerable time may be saved by initiating a portion of this correspondence at the Branch Offices. Accordingly there is placed in the hands of each Cashier in the 98 Home Office Methods. United States, Canada and Mexico, a copy of the "Scrap-book of Medical Notes", which contains full directions for the sending out of Stock Letters when necessary, before the papers are for- warded to the Home Office. The replies from the examiners thus reach the Home Office at about the same time, or within a very short period after, the cases are received, and the result is that much delay is avoided. The Cashier's work in this respect is very care- fully scrutinized, and when a case reaches the Home Office in which the Cashier has neglected to send out the proper letter calling for necessary information, a "Charge Letter" is written and a carbon copy of such letter is filed as an error against the Cashier. At the end of a certain period of time these carbons are "rounded up", and the Cashier is commended for his work, or requested to be more careful in future, as the case may be. Supervising and Recording the Character of the Examiners' Work.— The work of the Company's examiners is carefully scru- tinized, and an accurate individual record is kept, by means of a card index, (1) of the number of deaths occurring in the first and second policy years, (2) of the number and character of faulty diagnoses made, and (3) of the number of cases in which correspondence has been necessitated by reason of careless or incomplete reports. COMPTROLLER'S DEPARTMENT. Peter Duncanson, Edward A. Anderson, Isaac E. Gillies, Frederick A. Jackson, Comptrollers. A By-Law adopted by the Company in 1892 required the Comp- troller to check the receipts and disbursements of the Company. In order to comply with this By-Law, the Department of Accounts, the Renewal Department, the Checking Department and the Book- keeper's Department were consolidated under the title of the "Comptroller's Department". At the time mentioned, the General Agency system was in operation, and each General Agent rendered his account to the rrrr Home Office Methods. 99 Home Office monthly, covering the receipts and disbursements of his agency for the month. When the Branch Office system was established, the Monthly Account was discontinued and the present system of Daily Cash Reports introduced. This enabled the premiums to be marked up from day to day, and the disbursements to be audited currently. During the years 1894-6 the Department was reorganized, and a premium record card devised, combining several records which had been kept separately. All the work of the Department was specialized and systematized, with a view to doing it more economi- cally, promptly and efficiently, and with a view to establishing it on such a basis as to make it capable of indefinite expansion, so as to accommodate the growth of the Company. The Department now receives Daily Premium and Cash Ee- ports from all Branch Offices in the United States, Canada and Mexico. The same system of Daily Reports is in use in the foreign offices, and the reports are received here by each mail steamer. By means of the Daily Report system and the improved method of recording premiums and auditing reports, the Depart- ment is enabled to carry into the Company's boote all reports received up to 4 o'clock P. M. on December thirty-first, and to complete the trial balance for the Annual Statement within twenty- four hours from that time. INSPECTION DEPARTMENT. J. A. DoLAN, Superintendent. The inspection of risks is designed to supplement the medical examination with information respecting an applicant's social, moral and financial standing. It is easy to see that a man's business relations, and his mode of life may greatly affect his desirability as a life insurance risk. There is no prying into men's private affairs by detective methods, but only such inquiries as one might reasonably make concerning one whom it is proposed to take into partnership in the business of life insurance. Inspection of risks was practiced by the Company prior to 100 Home Office Methods. 1892 in special cases, but with the issue of the Accumulation Policy, without restrictions upon the insured, it became necessary to exercise great care in the selection of all risks. The Inspection Department was therefore organized, and the inspection of risks was reduced to a system. The Company now requires a report upon each risk from a layman's point of view— independent of both the Agency and the Medical Departments— before a policy is issued. "It is better to be sure than to be sorry"; and it is better for both the insured and the Company that there should be a fair understanding before the contract than a misunderstanding after it. The Company issues a policy which allows perfect freedom of action on the part of the insured, and which contains but the one condition, namely, that premiums be duly paid; it accepts an applicant, if at all, "for better or worse", and with no divorce court in view, hence a little preliminary courting is safe and sane. Most of the work of inspection is necessarily done on the field, and there are in the territory supervised from the Home Office about 16,000 persons upon whom the Department can call for inspection reports. The larger number of these are only called upon for occasional reports, but in the larger cities regular inspectors are employed, who give their whole time to the work. The same methods are employed at the Offices of Issue in Chicago and in Europe. The Chief Inspector at Chicago is Mr. William Krumsick. The work of the Inspection Department has already demon- strated its value in keeping undesirable risks off the Company's books, and in the actual saving of large sums of money that would otherwise have been paid in death-claims. DIVISION OP INDEXES. E. B. Van Buskirk, Superintendent. The Division of Indexes is a combination of several indexes, and is a branch of Secretary McCall 's Department. It has a force of twenty clerks with a superintendent. Home Oifice Methods. 101 The office opens half an hour before the other departments, so as to prepare business for them. It maintains a Card Index of all the policy-holders of the Company, all annuitants, and all appli- cations which have been acted upon unfavorably. The Index con- tains over two milUion cards, and it is being added to at the rate of about 1,500 per day. It is the duty of the Division to file and maintain the cards in their proper order, and to check each new document received by the Company, so that it may be brought in connection with the other documents bearing on the same case. Prior to the organization of this Division in 1897, by the consolidation of the several component indexes, it was necessary to make six distinct searches, in as many different places, before it could be ascertained whether or not there was a record on a given name. Now, it is only necessary to make one search. Under the old method, the Medical Department received from 60 to 70 applications by 10 o'clock, whereas, the Index now de- livers to that Department more than double this number by 9 o'clock, and the handling of other documents has been facilitated in the same proportion. The "component indexes" referred to above, were, first, a. printed index covering all applications for insurance from the beginning of the Company up to April 1, 1888; second, a printed index of all applications from April 1, 1888, to January, 1890; third, a card index of all applications from January, 1890, to 1897,. the time of the consolidation; a "suspended" index, and two "declined" indexes. As these indexes were not all in one place, much time was consumed in passing the papers from one to the other. The index cards are arranged alphabetically, and when there are more than one bearing the same name, they are placed chronologically as to date of birth.* The Company has a special Post Office box for the reception of applicationsf, and these are brought to the Index direct from *Por example, the index contains cards relating to 154 John Smiths, t Applications are mailed from Branch Offices in special envelopes, distin- guished by a large "A" in one corner. 102 Home Office Methods. the Post Office and opened in this Division. At about 8.10 A. M. the Superintendent and two or three clerks are in attendance to begin the work. After the envelopes are opened, the Division stamp is placed upon the Home Office Memorandum, which accom- panies the applications, and the applications are checked from the invoices. From these invoices a daily business sheet is made for the Agency Department, showing the business done by each Branch Office. The data at the head of the Home Office Memorandum, i. e., the name, date of birth, amount of insurance. Branch Office name, and Inspection Report Memorandum, are then examined and the family name underscored. They are then ready to be checked through the Index. The duty of the checker is to transfer to the Home Office Memorandum whatever may be found in the Index. If policy numbers are found, the application is sent to the Division of Policy Briefs for a full insurance statement; if a suspended number is found, the suspended case is gotten up and attached to the new papers. In case a declination is found, the papers are sent direct to the Medical Department. Should no record whatever be found, the application is also sent to the Medical Department. If the Inspection Eeport has not been sent out from the Branch Office, or if it is attached to the papers, the application is sent to the Inspection Department. At about 9.15 from 10 to 15 confidential letters are received, and from these stop cards are made and are placed in the Index, and also upon special bulletin boards, so that they may be readily caught should an application come in on the life referred to. The territory from which this letter has been sent is looked up, that the memorandum may be filed with the application invoices, so as to see whether the application has already been received, and also to catch it in case it should be missed by the application checker. After the checking of applications, the next to receive atten- tion are inspection reports, health certificates, death-claims and letters. C^6>=f«\AnrY^'Tr>ji7;^"X7/0 '-O'^tPTROLUe**- //:T'V;^'i/ EDWARD A. ANDERSON C COMPTROLLER "^O/^rv A. HO^t^^ -AUDITOR Home Office Methods. 103 The cards are placed in the Index by five different clerks, the work of each being distinguished by a special color. Before a batch of cards is given out to be placed in the Index, the cards are slightly separated, in order to be counted, and while thus separated are marked with the color of the filer. In this way all errors are easily traced to the person who makes them. No card is ever dropped in its final place without its position being verified by a more experienced clerk than the one who has placed it. An individual account is kept of all the work done, and from this a monthly bulletin is made, showing the number of applica- tions and other items checked by each clerk, and also the number of errors made in checking applications. During the month of January, 1905, 12,782 applications were checked and, counting cards, 77,057 other searches were made, a total of 89,839. Out of 12,782 applications checked, there were 9 errors made, an average of 7 for every 10,000 applications. There were thirteen checkers during the month, eight of whom had a clean record for the entire month. All the new Index Cards are made in the Division of Policy Records, but where there is a former record, the applications are sent to the Index, where the new record is placed on the old card. On receiving cards from the Division of Policy Records, they are arranged numerically, then checked off a number book (to make sure there is a card for each number issued) and finally alpha- betized and filed. All requests for additional insurance come to the Index. After being invoiced, the proper notation is made on the Home Ofiice Memorandum, and they are then forwarded to the proper de- partment. DIVISION OP POLICY ISSUES. Benjamin T. Wilcox, Manager. When, in June, 1892, the Accumulation Policy was first intro- duced, the figures for the second page of the policy (guarantee table) were furnished by the Actuary's Department, on a sheet 10 104 Home Ofjfice Methods. written by hand, the figures then being copied on the second page of the policy in the Policy Department. This method was cum- bersome, and often delayed the work to such an extent that from 50 to 150 policies were frequently held over night in a half -finished condition, awaiting the necessary second page slips. An improvement was made in 1896, when the Annual Loan policies came into use; the figures for the second page of the policies, for those amounts most frequently used ($1,000, $2,000, $3,000, $5,000 and $10,000) were printed on slips of paper, and such slips sent to the Policy Department, for the respective policies to be issued, saving the Actuary's Department the labor of fur- nishing the written second page figures, and thereby greatly facili- tating the issue of the policies. This arrangement, however, had its drawbacks, and as the business continued to increase, it became a question of either greatly increasing the clerical force or of finding some way of reducing the labor of writing the policies. A partial solution of the problem was found in March, 1899, when the guarantee figures, formerly written by hand on the second page of the policy, were printed for amounts of $1,000, $2,000, $2,500 and $5,000 for ages between 21 and 50. But this necessi- tated a large number of printed forms. This was further improved upon in September of the same year, by the use of policy forms with the guarantees printed on the basis of $1,000, with a pro rata refer- ence clause. By this means the number of policy forms with printed guarantees was reduced to one-fourth the number in use in March of the same year. As the business kept on increasing very rapidly the same method was extended to plans upon which five or more policies were issued per day; but the year 190.3 still found the Department with over 1,500 individual policy forms. In 1904 a radical change was made in the policy form, by the introduction of the Classified Policies, the second page containing figures either for ages 21 to 33, 34 to 46, or 47 to 60, for Endowment plans, and from 21 to 40, or 41 to 60 for Life plans. This method effected a very great reduction in the number of printed forms. Another innovation that proved an important aid in the dis- Home Ofice Methods. 105 patch of business, was the introduction of the combination figuring slip, which contains printed rates for different ages, plans and amounts, together with guaranteed cash values at the end of the 15 and 20-year periods. These slips, whenever used, do away with the necessity of consulting the rate-book, as it is only necessary for the checker to check those items corresponding with the plan, beneficiary, etc., have the application numbered, and the papers are then ready for the writing of the policy. Another help, is the ruling of policies by means of the typewriter, instead of using red ink as formerly. An overhead trolley, running from the sev- eral divisions and converging upon a central point, where the work is distributed, enables the clerk in the distributing bureau to send the work to the different division heads, who, after checking the rates, etc., return the work to the distributing desk, where the policy forms are placed with the applications ready for the writing of policies. This trolley saves valuable time and a certain amount of confusion which would otherwise result from distributing work by hand. The saving of time in the writing of policies at the present time as compared with former years, is very marked. As a rule, an application received in the Division of Policy Issues will be figured, checked and the policy written and in the mail room within half an hour. Experience proves that the ideal working force is not an over- plus of clerks, but a small, industrious body of workers, who will find it necessary to devote cA'^ery moment of their time to business, in order to clean up the day's work. As the pay is in proportion to the work done, a larger day's work than usual brings no com- plaints. Under the present system over 1,800 policies have been written in a single day. From April 1 to September 30, 1900, there were in the Division of Policy Issues, 105 employees. Of these, 37 were policy writers, working for a stipulated salary. The number of policies written by hand during this period was 61,939, an average of 436 106 Home Q-ffice Methods. per day; the cost was $8,700; average cost per policy fourteen and one-fifth cents. From April 1, 1904, to September 30 of the same year, there were in the Division of Policy Issues, 82 employees. Of these 22 were policy writers, writing policies with typewriting machines on a piece-work basis. During this period 123,414 policies were written, an average of 869 per day, at a cost of $6,423, or an aver- age cost per policy of five and one-fifth cents. During the month of January, 1905, there were 72 employees in the Division of Policy Issues, of whom 13 were policy writers, working on a piece-work basis, and during the month 14,506 poli- cies were written, an average of 621 per day, the cost being $584.39, an average cost of four cents per policy. Notwithstanding the lower price which is now paid for the writing of policies, compared with former figures, the policy- writers on a piece-work basis earn more per month than under the old system. The chief factors in bringing about these satisfactory results are (1) the placing of the policy writers on a piece-work basis, practically putting them in business for themselves; (2) the intro- duction of the typewriter for the writing of policies; (3) simpli- fication of the policy form. DIVISION OP POLICY-CLAIMS. Norman R. Haskell, Superintendent. In this Division the Company brought together, in 1892, the various groups of clerks in charge of the settlement of benefits of every kind, arising under the Company's policies. These benefits included death-claims, matured endowments and Accumulation policies, dividends, annuities, surrender values, trust funds, and loans on policies. The Division was organized by Mr. Dwight Burdge, formerly in charge of the Division of Death-Claims, who had been in the service of the Company over a quarter of a century ^i^TH, Lines- . ■^^SSSI^ Home Office Methods. 107 in positions whicli made him familiar with the Company 's contracts and with the laws governing inheritance. The original organization included the Superintendent and his assistant, eight clerks connected with the settlement of death- claims, four with the settlement of surrender values, dividends, an- nuities, etc., and three in charge of policy loans. The then existing By-laws of the Company required the examination and approval of all death-claims hy a Medical Director, before the file received final executive approval for payment; and in connection with this examination and approval the services of a Medical Director, three clerks and a stenographer were required, making the total number of persons connected with the examination of death-losses at that time, in and outside of the Policy Claims Division, thirteen, or twenty-two persons actively engaged in the handling of the business of policy-claims. The present membership of the Policy- Claims Division is twenty-six, an increase of four persons in thir- teen years, during which time payments under policies have in- creased from less than fourteen million dollars in 1892 to over forty millions in 1904. In addition to the duties originally assigned to it, the work performed by the Medical Director and his four assistants, above referred to, was transferred to the Policy Claims Division in 1895 ; and since May, 1899, this Division has made all territorial group- ings and statistical accountings formerly prepared by the Actuary's Department, for the use of domestic and foreign governments with which the Company files special reports. In May, 1900, policy loan transactions had grown to such pro- portions that a Policy Loan Division was established, separate from the Policy Claims Division, and Mr. George C. Newton, who had been connected with the Loan Division as its Chief Clerk, was made Superintendent of the new Policy Loan Division, and both the Policy Loan and Policy Claims Divisions were made a part of the Secretary's Department. Mr. Burdge remained in charge of the Policy Claims Division as Superintendent until 1903, when, owing to the almost total loss of his eyesight, he was compelled to retire 108 Home Offlce Methods. from active business, and was succeeded in the office of Super- intendent by Mr. Norman E. Haskell, his former assistant.* In 1892 the Policy Claims Division began a radical revision of the forms and methods employed in the payment of claims and benefits to policy-holders. Prior to the organization of this Divi- sion, death-claim blanks were sent from the Home Office only upon the receipt of a written report of death, and were forwarded with explicit instructions in regard to filing proof of claim. This method caused delay and inconvenience to those who lived in re- mote parts of the country, who were compelled to wait until their letter could reach New York and instructions with blanks be re- turned from there, before beginning the preparation of the proofs of death. This system was therefore abolished and death-loss blanks were placed in the hands of all bonded Cashiers at Branch Offices, with instructions to deliver them at once, upon receipt of a written notice of death, provided the records of their office showed the policy to be in force, and there were no complications requiring special instructions from the Home Office. This inno- vation saved beneficiaries living at a distance from two to -fourteen days, that had been previously wasted in obtaining death-loss blanks. In the settlement of maturing policies and surrender values, checks were formerly issued from the Home Office only after re- ceipt of the policies at the Office with surrender receipts duly signed by the beneficiaries. This system caused a great deal of complaint on the part of policy-holders, who objected to signing receipts for money weeks in advance of receipt of the cash, and as the receipts could only be properly signed on or after the date of maturity, there was the same element of delay in the final payment to the policy-holder that previously occurred in delivering death- loss blanks. To obviate this delay, drafts are now prepared and forwarded, well in advance of the date of maturity, to the bonded Cashier in charge of the Branch Office nearest the residence of the *Mr. Burdge died April 17, 1905. Home Offlce Methods. 109 policy-holder, with instructions to arrange for the settlement of the policy promptly, on, or immediately after, the date that the benefit becomes payable. The former requirement of the Company, that holders of paid- up policies should sign receipts for their dividends and forward them to New York before checks were issued, was also abolished, and a system was adopted under the operation of which a check, so worded that it becomes a receipt for the payment of dividend, is mailed direct to the policy-holder on the day the dividend is payable, and no other form of receipt is required. The New-Yoek Life Insurance Company does a large annuity business, and as the instalments are depended upon in most cases for the current expenses and maintenance of annuitants, delay in placing the funds in their hands resulted in embarrassment to them and was a cause of frequent complaint. Under the old system annuitants were required to obtain an affidavit of their survival, and to sign a receipt for the amount of the annuity instal- ment, on or after the date the same was payable, and the checks in payment of annuity instalments were only issued from the Home Office upon the arrival of this receipt and affidavit duly signed and executed. To annuitants residing in the City of New York, or its immediate vicinity, the old system was entirely satisfactory, but it involved a serious delay in placing the funds in the hands of those annuitants who resided, or happened to be temporarily lo- cated, in remote parts of the country. After careful consideration the Treasurer and the Legal Adviser of the Company approved the adoption of a check, so worded that it became a receipt for the payment of the annuity instalment, and so restricted as to endorse- ments that it could not be cashed except upon the personal endorse- ment of the annuitant. This check effectually and safely took the place of the old affidavit and receipt, the bank becoming responsible for the endorsement, and the check being so worded that it could not be used after the death of the payee. These checks are now mailed direct from the Home Office to the annuitants, sufficiently in advance of the date upon which the instalments are payable to 110 Home Office Methods. insure their arrival either on that date or immediately thereafter. This change has been the subject of many letters of commendation from annuitants. DIVISION OP POLICY RECORDS. G. C. Smith, Superintendent. In 1887 the records of Issued Policies were made in the follow- ing manner : The applications approved by the Medical Board the day previous, were sent to the Policy Department before nine o'clock. After the premium and other data had been figured, and the application numbered, a record was made of all the facts in a large book or register, with spaces for 1,600 entries. The policy was then written and revised. The next day (or the third day after the application was received at the Home Office) the Eegister entry was compared with the policy, and the policy sent to the proper Executive Officer for signature, after which it was sent to the gen- eral agent for delivery. An Index was made, somewhat like a New York City Directory, giving name and date of birth of applicant, also an "Issued", "Suspended" or "Declined" number. This Index was made after office hours from the Register previously written. These Indexes soon became too cumbersome for quick refer- ence, and they were printed in a more compact form. In a short time the printed books, too, had outlived their usefulness and cards were substituted; the first cards being written on a typewriting machine December 9, 1892. Formerly the Accounting Department (now Comptroller's Department) and the Actuary's Department would take the last Eegister, as it could be spared from day to day, to make whatever record was necessary for the work of their respective departments. As the business increased, these large Registers were reduced in size from 1,600 numbers in each book, first to 800, then to 400, and finally to 200 numbers, to enable the different departments to use the books oftener and thus facilitate their work. This arrangement worked well for a time, but still there were exasperating delays, > JOHN J. HOPPER JR. ,)_ ASST. CASHIER ^ 7f^ '*i .-^': Rome Office Methods. Ill and the Annual Eeport could not be made ready until about the middle of February. To obviate this difficulty, the present Division of Policy Rec- ords was created, and made a part of the Secretary's Department. The work of this Division includes the writing of the Policy Reg- isters, the New York and Massachusetts Insurance Department Sheets, and all cards that may be required in any of the depart- ments or divisions of the Home Office. The clerks employed in making records in the different departments were transferred to this Division. The card system was adopted for all records, and the cards are distributed to the different departments at least once each day, and in the case of the Index Cards, every half hour. Since May, 1902, all cards, whether large or small, thick or thin, have been written on typewriting machines, specially pre- pared for this work, and the result is a larger volume and more accurate work. The Superintendent of the Statistical Division says the speed in distribution of the cards, in his Division, by Branch Offices, States, and Counties is increased by about 25%, due to increased legibility and accuracy. Under this system the neces- sary records are furnished to the different departments so promptly that they are able to furnish complete data for the Annual Report by January second. The course of an application while in the Division of Policy Records is as follows: As soon as the policy is written by the Division of Policy Issues, the application is sent to this Division by an overhead parcel carrier, after the manner of a department store. The first record made is the Index Card, which is sent to the Division of Indexes promptly and placed in its proper position. By obtaining the number from the Division of Indexes, an applica- tion may be located while the other records are being made, and before it is ready for final filing. These records include a Register Card, to be used for all general purposes, and a Record Card for the Actuary's Department. The application is then sent to the 11 112 Home Office Methods. Filing Division. While this Record Card is being written from the application, the Premium Card for the Comptroller's Department and a Statistical Card for the Statistical Department are made from the Register Card just previously written. The New York and Massachusetts Insurance Department Sheets are then written from the Register Cards. These Sheets are written before they are bound, the numbers being printed in advance, so that widely separated pages can be written at the same time, if necessary, and the policy numbers in the book will come into the right position after they are put together and bound. When all these records have been made, instead of comparing each one separately with the application, the Register Cards, Record Cards, New York and Massachusetts Insurance Department Sheets are all compared at the same time by one reading. About four or five months after the policy is issued, a card is made for the Mortality Investigating Committee. Practically all of the above work is placed on a piece-work basis, so that each operator gets pay for the work actually done. This plan works well for the Company and also for the clerk— as the Company gets more and better work, and the clerk more pay than she* would at the regular stipulated salary. On Tuesday, March 11, 1904, the Division was called upon to make Indexes for three new Offices of Issue to be established. Seventy typewriting machines were rented, and seventy operators for day work and seventy for night work were employed. The cards to be written had to be selected from the Index, as only a portion of the complete Index was wanted. The work was begun Monday morning, March 15, and completed April 23, one million, two hundred and eighty-eight thousand, one hundred and two (1,288,102) cards being written in thirty-nine days. This was accomplished without interfering in any way with the work of any department. *A11 the card writers in this Division are women. Home Office Methods. 113 During 1904 there were written, in this Division, 1,392,453 Cards, 507,198 Records in Insurance Department Sheets, and 234,896 Letters to Policy-holders and Agents. The largest month was March, with 24,165 Applications, and the largest day was August 12, with 1,760 Applications. To go back to the old system of books, pens, etc., would require a force more than double that now employed, and the work could not be done with any degree of satisfaction even then. The work already done could not have been accomplished without a great deal of friction and delay in every department. DIVISION OF POLICY BRIEFS. Jesse Moobe, Superintendent. This Division was organized in November, 1899, to take charge of the Policy Eegisters, as soon as completed by the Division of Policy Records, and to furnish other departments with such infor- mation as they might need from time to time from the Registers. These Registers contained a complete history of each policy, except the date to which premiums were paid. Previous to this time, when information was wanted respecting a policy by any depart- ment, a clerk from that department came to the Register Room and obtained it; changes in the record of policies were likewise made by clerks from other departments. Under this system there was serious liability to error, and entries in the Registers were made in a great variety of ways. The new Division undertook the making of all entries and the furnish- ing of all information, according to a uniform system. The early Registers contained 1,600 names each, but to facili- tate their examination, their size was reduced, first to 800, then to 400, and finally to 200 ; but the system itself was faulty and in May, 1902, it was abolished and the card system adopted. All live cases were transferred from the Registers to cards, and new cards writ- ten for all new policies. Previous to this time, if any information 114 Home Office Methods. was wanted concerning the record of a policy, a brief, or copy, was made of the Register entry; but during this year a Blue Print Eoom was established, and now, when a Policy Brief is wanted, the Register Card is shot through a tube to the Blue Print Room, where a photographic copy of the card is made. The average number of Policy Briefs furnished per day is from 1,200 to 1,400 ; the largest number furnished in one day is 2,035. To do the work of this Division in the old way would require from fifteen to eighteen additional clerks, and the liability to error would be much greater. THE RENEWING DIVISION. F. M. Fbobisher, Superintendent. When the present administration came into office, in 1892, it determined to do all in its power to take away the reproach which the system of life insurance had incurred, that policies were al- lowed to lapse and valuable equities to be lost to policy-holders, through lack of effort at the Home Office to induce the insured to keep their policies in force. It began, in June, 1892, the issue of policies that were automatically non-forfeiting ; it announced that a month's grace would be allowed in payment of premiums on old policies; and in 1896 it established a division at the Home Office, the duty of which was to take up cases of lapsed policies and en- deavor to secure their reinstatement. It was often found that a policy had been allowed to lapse because of some oversight or misunderstanding, some false report with respect to the Company or the policy, or a temporary lack of funds. By placing itself freely at the service of the insured, in furnishing information and in allowing a loan where it could be done legally and safely, many policies are saved annually. The following detailed report of the Division for the year 1904, and a summary of preceding reports will show the working of the system : Home Office Methods. 115 REPORT FOR YEAR ENDING DECEMBER 31, 1904. No. of Cases Lapsed Policies reported by Branch Offices 36,051.. Reinstated 8,920. . Surrender Value applied for 7,555. . Saved from Surrender 2,080. Total Saved Insurance 11,000 . , Home Office Cases Saved 555. . Representing Insurance for $71,479,915.. 17,510,430.. 16,242,150. . 4,606,000.. 22,116,430.. 1,293,250.. Premiums (pro rata) .$2,250,660.63 . 561,491.41 596,289.07 . 172,451.95 . 733,943.36 35,439.23 INSURANCE SAVED SINCE ORGANIZATION OF RENEWING DEPARTMENT: No. of Cases 1896 3,681.... 1897 1898 1899 1900 1901 1902 1903 1904 Representing Premiums Insurance for (pro rata) $10,754,050 $349,433.18 5,162 13,693,324 452,825.37 . 6,184 15,344,896 484,435.72 . 7,151 16,545,252 513,359.05 . 9,199 20,891,940 652,263.11 . 9,868 20,970,300 672,308.26 . 8,737 18,136,775 606,242.57 .10,078 21,041,150 706,033.48 .11,000 22,316,430 733,943.36 DIVISION OP POLICY LOANS. G. C. Newton, Superintendent. From the time the Company began to make Policy Loans, in the year 1892, up to the year 1900, the Policy Loan Division "was a part of the Policy Claims Division. In 1900 the Policy Loan transactions had reached such proportions that an inde- pendent Division was constituted for that work. This Division acts on all loans with the exception of those in Europe and Africa, which are made by the Company's European Department at Paris. Applications for loans are, as a rule, presented through the nearest Branch Office of the Company, accompanied by the policy 116 Eome Ofice Methods. and properly executed Loan Agreements. A thorough examina- tion of the case is made at the Home Office to ascertain that the title to the policy is clear, and that all necessary requirements have been complied with, and a check is issued to the borrowers for the proceeds of the loan. Since the establishment of the Company's Office of Issue at Chicago, loans have been made direct to policy-holders residing in the territory under the jurisdiction of that office. The Branch Offices in the Western part of the United States are also permitted to make loans to policy-holders for limited amounts without refer- ring the case to the Home Office for approval, thereby saving the time that would be involved if approval at the Home Office was first required. In South America, Asia and Australia, where there are local Boards of Management, the application is presented to such Board for approval and payment, and the papers in the case submitted to the Home Office for audit and final approval. The Policy Loan Division also has under its charge the fore- closure of loans where a policy on which a loan has been granted is not continued in force. After a loan is made the Company must know three things: (1.) That the policy is in its possession. (2.) That the interest is paid and reported. (3.) That these amounts of principal and interest agree with the amounts reported on the Company's books. To cover these points, it is made the duty of a sub-committee of the Office Committee to examine, once a year or oftener, the contents of the envelopes containing loan papers, to check the amount of the loan with the register cards, and the amount of the interest paid with the Comptroller's card. This sub-committee is composed of persons who have nothing whatever to do with making the loan, or of making entries on the cards. The Com- mittee's records include special cards containing the information it needs, which are compared with the other cards mentioned. Home Office Methods. 117 DIVISION OF SUPPLIES. William E. H. Dusenburt, Superintendent. In the earlier years of the Company's experience, it was the practice to supply its agents with liberal quantities of literature to assist them in their work. This was considered necessary, as the public had to be made acquainted with the great benefits and need of Life Insurance, and its confidence had to be won. With the incoming of the present administration, certain forms of lit- erature were discarded, and attention was directed to raising the standard of what was retained and to the better instruction of the agency force. In this way a great reduction was made in the supplies furnished for general distribution, and the truth was brought home to agents that the only way to do a steady business is by steady and personal solicitation. The number of business forms necessary for agents' use is always large, and frequent shipments by express are expensive. The Company, therefore, adopted, in 1903, the plan of making monthly shipments as freight. Each Branch Office has a shipping day, and is expected to order in advance supplies sufficient to last one month. The requisition blank contains not only a list of all supplies, but opposite each is noted the cost to the Company. The cost of supplies ordered is charged against each Branch Office as a part of the expense of the office. The requisition is filled out in duplicate, one copy being retained as a record, and the other sent to the Branch Office as a record for that office. As the expenses of a Branch Office are taken into account in fixing the compensation of Agency Directors and Cashiers, this method puts Branch Offices in business for themselves, on the question of supplies. When shipments were made irregularly and by express, the cost of carriage was more than twice as large a percentage of the cost of supplies as under the present system. The total expense of agents' supplies under the new system was actually less in 1903 than in 1893, although the business of the Company was more than twice as large. 118 Home Offlce Methods. This Division has charge of the telephone business of the Company in New York City. Prior to May 1, 1903, each of the Branch Offices had independent telephone service. It was found that much of the business of Branch Offices was between them- selves and the Home Office. An arrangement was therefore made with the telephone company, whereby the service of these offices was consolidated with that of the Home Office. The service has thus been simplified and a large saving effected. The activity of the Company's business in New York City may be judged by the use it makes of the telephone. During the year ending May 1, 1905, 153,000 calls were sent to parties out- side of the Company; 142,000 were received from such parties; and 167,000 calls were sent between the Home Office and Branch Offices. This total of over 462,000 calls was handled by the Home Office system, with less complaint, and with much greater satisfac- tion than had been formerly experienced. VII. THE DIAMOND JUBILEE. The Company was organized by the election of the first Board of Trustees on April 10, 1845, and the first meeting of the Board occurred two days later. April 12, 1905, was Board meeting day, and the Executive Committee presented the following minute which was approved by the Board and entered upon its records : REPORT OP THE EXECUTIVE COMMITTEE. In commemoration of the anniversary which this meeting marks, your committee respectfully submits the following reflections : Exactly sixty years ago to-day, namely, on April 12, 1845, the Board of Trustees of the Nautilus Insurance Company (which became the New- ToEK Life Insurance Company by virtue of an Act of the Legislature in 1849) met for the first time. The fiftieth anniversary of that meeting was appropriately observed, and a proper record made in the minutes of the Board. The Officers of the Company are now preparing a celebration of the sixtieth anniversary of that first meeting, by a convention which will in- clude, in a programme covering several days, appropriate action by this Board, by the various departments of the Home Office and by representa- tives of the Company's field force from all over the world. Your Committee deem it proper, notwithstanding the entirely adequate and appropriate celebration which is to come, to call attention briefly here and now to the work accomplished by the New- York Life Insurance Com- pany during the past ten years. The first half century of the Company's existence closed a period of re- markable success. Beginning substantially without resources, when life in- surance in this country was in the experimental stage, the Company steadily grew, through financial panics and the throes of civil war, until, at the end of fifty years, it was one of the leading life insurance companies of the world. On its fiftieth anniversary it recorded with satisfaction and pride that its total net income was over $36,000,000 per annum, its accumulated funds 119 120 The Diamond Jubilee. $150,000,000, and its insurance in force over $800,000,000. The present administration had then been in office three years. It is not necessary here to review the circumstances which preceded and accompanied the election of John Augustine McCall to the Presidency of this Company. It is suf- ficient to notice that, notwithstanding the Company's brilliant success up to that date, notwithstanding its abundant solvency and strength — in that part of its organization which touches the public (whence come substantially all the elements of growth in life insurance) the Company was deficient. The task which confronted President McCall was akin to that of re-enlisting an army, organizing it upon a new basis, suppljdng it with new and modem weapons, changing its tactics and drill, and, at the same time, pursuing a victorious march through an enemy's country. Ten years ago, when the half century was reached, the Company was in the midst of this struggle and of these changes. Within the intervening time the Company has not only been made over in its methods of work, but it has achieved a success which, both in extent and in character, has probably never been surpassed in the history of busi- ness. In methods of securing business, in the relations between the Com- pany and the field force, in the internal machinery of an office equipped to carry easily an almost unlimited burden, in the attitude of the corporation itself toward its constituent members, and to a large degree in its theories of investment of the policy-holders' money, the past ten years have placed the Nbw-Yoek Life Insurance Company in a class by itself. As shown by a table which we append, the results of the labor of the past ten years have exceeded those of the previous fifty years as follows : In income, $160,530,109 ; In amounts paid to policy-holders, $55,000,000; In assets accumulated, $66,636,718 ; In gain in insurance in force, $302,000,000; and the income of the sixtieth year alone exceeded that of the fiftieth by $60,000,000. TABLE. Excess of 10 Years First 50 Years. Past lU Years. over 50 years. Income $447,733,000.00 $608,263,109.00 $160,530,109.00 Paid Policy-holders 199,987,073.32 255,028,380.16 55,041,316.84 Gain in gross assets 162,011,771.00 228,648,489.00 66,636,718.00 Gain in insurance in force *813,294,160.00 1,115,315,148.00 302,020,988.00 Income last year of period 36,483,313.53 96,891,272.32 60,407,958.79 *Includes outstanding unpaid business. The Diamond Jubilee. 121 We, therefore, congratulate the Officers of the Company at this time that they have so faithfully and brilliantly executed the mandate received from the Board to go forward in their work ; and we congratulate the Board on the farsighted wisdom which secured such an administration and then so generously and unhesitatingly supported its plans. It is a matter of record that the standing committees have given un- grudgingly and without stint of their time to the consideration of the im- portant questions incident to the development of the Company. To these questions they have brought large experience and ripe judgment. That decisions have been wise and mistakes few is due, in large measure, to the sifting of opinions and the sharpening of minds brought about by full and considerate discussion in the committee room. In the latter part of 1895 the Company published a history showing in outline the labors and the results of the first fifty years. We are glad to observe that the Officers have arranged for a similar publication, covering the period from 1895 to 1905, inclusive. In this way, the Company gathers up and preserves the record of the rapidly passing years, and makes per- manent the story of the labors of the Board of Trustees and of the Execu- tive Staff. A glance at the rapidity with which the membership of this Board changes will show the propriety and impressiveness of this record. Of the twenty-one Trustees composing the Board at the end of the preceding administration, only three are living. Of the twenty-five Trustees who made up the Board ten years ago, only twelve are living to-day. Of the eight elective or Executive Officers ten years ago, only three survive. The history of this Board and of the Executive Staff, as well as the history of the Com- pany's constituent members, is at once a demonstration of the value and of the uncertainty of life, which are prime factors in the life insurance problem. We desire also to record our increasing sense of responsibility in the administration of a business which comprehends the whole civilized world in its activities, and includes the investment and preservation of sums of money which promise soon to outrun in their totals anything hitherto in- trusted by the people to any body of men. in our programme of government, and in the modern programme of business, the most genuinely useful institutions are those which best serve the people. The gravest problem facing this and all similar corporations is how to conduct its affairs so that the people who own it shall believe in it, and not fear it because it is a corporation and of great size. In the so- lution of that problem lies the highest future usefulness of this Company. Therefore, we commend the policy of an open ledger ; we believe in the value 122 The Diamond Jubilee. of international supervision ; we commend a rule under which information, when sought, is sent promptly to policy-holders; and we especially com- mend a form of annual statement which is a real exhibit of the Company's ^financial standing. We recognize a long advance already toward the ideal set up by Presi- dent McCall at the beginning of his administration: "A Company of the policy-holders, by the policy-holders, and for the policy-holders. ' ' We believe that everything pertaining to our Company to-day promises a nearer approach to that ideal, and, therefore, to the best and widest usefulness. A CONVENTION OF AGENTS. One liTindred and eighty representatives of the agency force of the New -York Life were invited to a Convention held in New York late in May, to celebrate the Company's sixtieth anniversary. They were selected by one of those ingenious plans which the Agency Department knows so well how to devise, in order to in- duce every man in the agency force to work harder than usual during a certain period of time. As a part of the Company's expenses go on whether the new business is little or much, it follows that every increase, within certain limits, reduces the average cost. To have invited the men who did the most business within a limited time would have ruled out of the contest about nine- tenths of all. Observe, then, how the plan adopted appealed to every man, by giving each a fair chance to win an invitation: 1. An allotment, of a certain amount of business, was made to each Branch Office and to each agent, these allotments being based upon previous records of business done. To each agent was also allotted a certain number of policies. 2. Sixty Agency Directors (in charge of Branch Offices) were invited, sixty agents on volume of business secured, and sixty agents on number of applications secured. Applications were secured and the applicants examined between January first and March thirty-first, and the policies paid for on or before April thirtieth. 3. Of each of these classes of sixty, forty-three were from The Diamond Jubilee. 123 North America, and seventeen were from other parts of the world. Further explanations relate to North American delegates only. 4. Of the forty-three Agency Directors, twenty-three were those whose Branch Offices exceeded their allotments by the largest amounts, and twenty were those whose Branch Offices secured the largest amount of business in proportion to their allotments. 5. Of the forty-three agents invited on volume of business, twenty-three were those who exceeded their allotments by the largest amounts, and twenty were those who secured the largest amount of business in proportion to their allotments. 6. Of the forty-three agents invited on number of applica- tions secured, twenty-three were those who secured the largest number of applications in excess of the number allotted, and twenty were those who secured the largest number of applications in pro- portion to the number allotted. 7. Winners on volume were first selected, and in ease of a tie the agent having the largest number of policies was given the preference. In making up the list on number of policies, if a tie occurred, preference was given to the man having the largest volume of business. In this contest every man was pitted primarily against him- self, and the test was by how much he could surpass his previous achievements. Every Agency Director was interested in the busi- ness done by every man attached to his office, and every agent was interested for his own sake and for the honor of his Branch Office. It would be difficult to imagine a program which would appeal more strongly to the ambition, the pride, and the self-respect of every man in the agency force. That it did so appeal the record abundantly shows. Notwithstanding the winners were absent from their fields from one to six weeks each, to attend the Jubilee Con- vention, the total business of the Company, from January first to May thirty-first, exceeded that of the same period in 1904 by over six million dollars. The Convention as finally made up consisted of 179 repre- sentatives who won invitations by superior work, nine Inspectors 124 The Diamond Jubilee. of Agencies, seven Supervisors, two Senior Ny lies— William F. Morrill, of Boston, and George I. Richardson, of Baltimore— and Colonel A. G. Hawes, of San Francisco. From North. America there were 44 Agency Directors, two tying for last place. There were also 44 representatives on excess of applications over allot- ment, two tying for last place. Seventy-seven Branch Offices were represented by other than Agency Directors; ten had more than one representative, the Cuyahoga (Ohio) Branch leading with five. Outside North America there were six representatives from England, six from France, three from Spain and Italy, three from Austria-Hungary and Servia, three from Petersburg and Eastern Eussia, three from Warsaw, Kieff and Odessa, three from Belgium and Holland, two from Bulgaria and Turkey, three from East Germany, three from West Germany, three from India, three from Australia, two from South Africa, three from South America, and two Inspectors of Agencies. The delegates were quartered at the Plaza, the Savoy and the Netherland Hotels. A welcome meeting was held in the Myrtle Room of the Waldorf-Astoria at noon on May twenty-third, fol- lowed by luncheon. At four o'clock a reception was tendered the delegates by President McCall at the Home Office. On the twenty- fourth the delegates were taken through Riverside Park to Grant 's Tomb, and by boat around Manhattan Island. On the twenty-fifth the Convention visited the financial district, the Stock Exchange and Coney Island and attended a reception given by the Board of Trustees at the Home Office. On the twenty-sixth a farewell meet- ing was held at the Home Office in the morning, and in the evening there was a banquet at Delmonico's. These meetings offered many occasions for the interchange of opinions and suggestions as to the conduct of the business of the Company, and for the cultivation of that esprit de corps which has been such a factor in the New-Yoek Life's success. The va- rious addresses emphasized the oneness of the work of Trustees, Officers and Agents, and showed how, by following high ideals and by incessant work the New-Yobk Life had reached its present commanding position in the life insurance world. The Diamond Jubilee. 125 From the Address of Welcome by Mr. D. P. Kingsley, Vice-President. We meet to celebrate, amongst other things, the labors and successes of a long line of distinctively life insurance men. The period of our cele- bration is nominally sixty years, but the period of real activity is only forty years, and the period of astonishing achievement is less than fifteen years. The work of this Company during a half generation surpasses literally any fiction fashioned to entrance the imagination of childhood. And amongst those achievements perhaps the greatest is the new lesson we are beginning to teach the world. This lesson— and we are met to celebrate the triumph which this lesson shadows forth— is emphasized by the very hour of our meeting. As we meet, the whole world stands with bated breath listening for that awful crash of forces in the far *East,— a crash which will prob- ably record in a day losses in men and property, losses in ruined prestige, losses through the creation of bitter hatreds and plans for vengeance,- which will reach a total in excess of what this Company will accumulate in the next ten years. While stupendous deeds of destruction, awful waste of life and treasure do not yet much amaze the world, it is disposed to be amazed, and after a fashion alarmed, when for the first time it begins, as it now does, to realize that beneficence can be as splendid as war, that con- servatism can be as mighty as ordnance. This new wonder we celebrate, and who may celebrate this lesson more appropriately? We celebrate the labors of men, of a corporation, and of an idea which move directly against the old order and which, therefore, are perpetually encountering new styles of opposition and new elements of danger. We teach the world to transmit something besides bloody debts to coming generations, something better than legacies of hate growing out of the bitterness of war. We welcome you to the official home of a Company which represents life insurance militant and triumphant. We show you a splendid empire built up within sixty years, indeed made mighty within fifteen years. It was built in such fashion as no other kingdom ever knew. Its conquests have been distinct and unmistakable, its dominion is clear and unques- tioned, but in its conquests there has been no destruction and no waste, there has been no bitterness and there are few regrets. There is in its government no question of the laws of neutrality or of the balance of power. In some fashion it resembles the kingdom of the church, which is definite and comprehensive, and only occasionally in history has conflicted with civil power. ♦Battle of Tsu-Shlma Straits. 126 The Diamond Jubilee. We have a right to rejoice in the erection of this empire; we have a right to be proud of its extent, its superb organization, its efficiency, and its integrity. All these things we meet to celebrate. We celebrate also that higher and finer thing of which we are not always conscious, but which m inevitable to the logical working out of every purpose of co-operation: the gradual extinction of race hatred and national prejudice, the gradual elimi- nation of the elements that make for war, the gradual spread of that fine intelligence which finally comprehends the brotherhood of man, and aims, instead of creating fortresses and battleships and army corps, to gather the products of human labor into great treasure houses which shall be the for- tresses, not of human ambition, but of human hope. We celebrate a period ; we honor men ; we pay our tribute to an idea \ we re-enforce the enthusiasm of our daily toil by clasping hands across the seas ; we look men of strange blood and beliefs in the eye and recognize our brothers. Gentlemen, you are welcome, all welcome! Prom the Address of Vice-President George W. Perkins, on the Management of the Company. To attempt a review of the work of the New- York Life Insurance Company would be to attempt a review of the progress of the world during- the last half century; for one is safely within bounds in saying that our great Company has, in several notable respects, been a leader in the most potent influences that have been working for the betterment of humanity. In Society our Company has worked for better homes, better and higher ideals in those homes, better and higher civilization generally. In Business it has stood for broad, honest, straightforward methods; for thorough and systematic organization of the largest possible number of individuals, working through one central organization, avoiding friction, eliminating waste, and combining in the most efi'ective manner the efforts- of all for the good end desired by all. In Statesmanship we stand as a link between the nations, gathering- together into one great co-operative society the best, the healthiest, the most- unselfish men of all nations. We stand for peace and good will among men, not of one country, but of all countries. Our course has been so fair and open that, as the years have rolled by and as all great nations have come to understand our aims and methods, they have vied with one another in helping us to build our Company stronger, better, greater, until none of them are our enemies, all of them are our friends, and there is no govern- The Diamond Jubilee. 127 ment to which our representatives are not accredited and that, too, on the most friendly possible terms. *****#** We have tried to go about all this in a systematic, businesslike and statesmanlike way. We have deliberately created, fostered and maintained a System. We believe that this System of ours is the System ; we are proud of it and we glory in it. We believe that this System should embrace the world; we have tried each year,— yes, each minute, to make this System larger, stronger, better. We believe that we have license to organize, centralize, systematize a Great World-wide Business ; for in so doing, are we not following the example of the great Creator in His organization and management of the world? * * * * ^vVho shall say that man, made in the image of God, must be tied down to that competition which is the mode of life of the brute creation, and can never rise to the modeling of his actions upon the divine law of unity and co-operation? For centuries the church has organized, governments have organized, society has organized, and of late years the advent of steam and electricity, which have drawn the commercial world so closely together, have made it possible for business to begin to organize, — all as the result of perfectly natural causes, instinctively arising from the natural conditions governing the world in which we live. We of the New-Yokk Life have believed that competition is no longer the life of trade, but that with the dawn of the Twentieth Century Co-operation is the life of trade. It is said that "beauty is its own excuse for being," but the same cannot be said of bigness, for mere size is, in itself, no justification for existence. The larger the life insurance company, the better and stronger it ought to be. Unless with its growth and development it can provide better and cheaper insurance, it has not met the duty that goes with growth. Those to whom great opportunities come, bringing great power, should bring forth great benefits, not alone for themselves, but as well for the entire business fabric of the world. In society the laws of honor and of the State give individuals great freedom of action, but at the same time compel them to respect one another 's rights ; and so must it be in business. The greater the wealth and power of an individual, the more he should respect the property and rights of others; and the same duty lies upon powerful organizations. The responsibilities devolving upon the Officers of our Company, especially in late years, have been very great and practically three- fold: 12 128 The Diamond Jubilee. To the policy-holders, to the agents, and to the public generally. Hundreds of thousands of men,— the yearly number constantly increasing— are pay- ing their savings into the treasury of the New- York Life Insurance Com- pany. To-day approximately three-quarters of a million people are trusting us with their savings, — savings that are ultimately to benefit at least five million people; and the funds so rapidly accumulating for this purpose are of the Most Sacred Possible Character, as in most cases they are only to be used after death, while money accumulated in a savings bank can be and usually is drawn and used by the depositor. The Essence of Life Insurance is the Forecasting of the Future. Perhaps no quality is more necessary in the executive staff of a great life insurance company than the ability and willingness to look ahead, to analyze public thought and its movement, to anticipate changing conditions and to have the courage (for it takes courage) to act in the present for what one believes to be the best interests of the future. Men in positions of trust and responsibility are too often prone to let well-enough alone ; to think that they are responsible only for the current acts of their administration and that they may leave the future to those who succeed them. Such a course of action in the management of a great life insurance company is little short of criminal. No Board of Trustees or set of executive officers has a right to bring hundreds of thousands of policy-holders into a given company without a clear and well-defined policy as to what condition that company is going to be in, not to-day nor to-mor- row, but ten, twenty, thirty years hence ; for life insurance contracts are not made payable thirty days after date, but more nearly thirty years after date ; and while no one can set himself up as an oracle of the future, and human brains and efforts cannot build against unforeseen catastrophes, yet very much can be done by right-minded, far-sighted management to secure the future. Among the striking instances of this prevision in the manage- ment of the New-Yoek Life, Mr. Perkins instanced (1) the unrestricted Accumulation Policy, first issued in 1892; (2) the stand taken against rebates in 1893, and since consistently main- tained; (3) the scheme of Publicity adopted in 1893, by reason of which a layman may now examine the Company; (4) the plan of placing the investments of the Company on a bond basis, adopted The Diamond Jubilee. 129 in 1899 and completed in 1900; (5) the change from the General Agency system to the Branch Office system, begun in 1892 and completed in 1903, under which the second billion dollars of insurance in force was placed on the books of the Company at an expenditure of Twenty Million Dollars less than it cost to secure the first billion. During the meeting of the Convention President McCall an- nounced that in future the Officers of the Company would, under no circumstances, receive the proxies of policy-holders for voting at the annual meeting. At his suggestion the Board of Trustees would amend the By-Laws so that any person of legal age, except an Officer, employee or agent of the Company, might act as proxy for any member or members of the Company. For the convenience of members residing at a distance, the Board would elect, from the policy-holders, a committee of three who would, on request, act as proxies for members. This action was subsequently taken, and the new provisions will be found in the By-Laws as printed in the Appendix. VIII. OFFICIAL CHANGES-DEATHS. TRUSTEES AND OFFICERS. 1895-1905. WILLIAM A. BOOTH— Died December 28, 1895. Minute adopted by the Board of Trustees : On November thirteenth last, this Board adopted a minute expressive of the love and esteem of its members for their aged associate, William A. Booth, who on November sixth attained his ninetieth year. A few days later Mr. Booth asked for a copy of the minute, and when a handsomely engraved and framed copy was sent to him he had it hung in his private room, and by frequent references to it showed how highly he prized this expression of his associates. When this action was taken, Mr. Booth was present with us, and the burden of ninety years seemed to rest so lightly upon him that none of us supposed the end was so near. But it was his last meeting with us, and on Saturday, December twenty-eighth, after a brief ill- ness, he passed away. There is but little to add to the minute already made, except to express our sense of loss in his death, and to extend to his family the assurance of our sympathy in their bereavement. Mr. Booth's business life in this city covered a period of seventy years, during thirty-two of which he was a member of this Board. The careful attention he gave to the business of the Company was an index to those qualities of mind and heart which made him the valued Officer or Trustee of so many financial, educational and charitable institutions, to which in his later years he de- voted the most of his time and strength. In other corporate bodies, as well as in this Board, his wise counsels will be missed, and there, as here, the memory of his life will be an incentive to faithful and honorable service in every worthy cause. JOHN H. INMAN-Died November 5, 1896. Minute presented to the Board of Trustees by the Executive Com- mittee : Mr. Inman was elected a Trustee of the New- York Life Insurance Company at the annual election for Trustees in April last, and in June he 130 Official Changes— Deaths. 131 was appointed a member of the Executive Committee. Although he was a member of the Board for too short a time to be of great service to the Com- pany, those of us who knew him best felt sure that he had all the qualifica- tions which fit men for great responsibilities and trusts. Although he was yet a young man, he had already acquired a competence in business, and was held in universal esteem by his associates for his abilities, his sterling in- tegrity and his generous nature. The Committee feels that it voices the sentiment of every member of this Board in saying that we join with the members of the Cotton Exchange, and with the directors of the Fourth National Bank, in mourning the death of a faithful co-worker, a wise coun- selor and a loving friend, and in extending to his bereaved family the assurance of our deep sympathy in their bereavement. Hon. C. C. BALDWIN-Died May 12, 1897. Minutes presented to the Board of Trustees by the Executive Com- mittee : Mr. Baldwin was elected a member of the Board of Trustees of this Company in 1884, and since 1892 has been a member of the Finance Com- mittee. He was also the Chairman of the Building Committee in charge of the construction, of ; the new Home OflSce of the Company. His wide ex- perience as a merchant, railroad manager, and in official positions under both State and National Governments, had given him a rare knowledge of men, of business methods, and of material values. He was thorough in his investigation of questions submitted for his consideration, conscientious in his decisions, and courageous in the expression of his opinions. He was withal an agreeable and genial personality, a man who won the affection and the confidence of his associates, and who will be mourned both as a co- laborer and as a friend. ARCHIBALD H. WELCH- Died April 6, 1898. Minute presented to the Board of Trustees by the Executive Com- mittee : Died on April 6, 1898, at his home in Morristown, N. J., Mr. Archibald Hyde Welch, the Second Vice-President of this Company, a member of this Board, and of its Finance Committee. His work is done, and we make this record to attest at once our respect for his memory and our sorrow for our great loss. We respect him for his integrity, for his judgment, for his fidelity to himself and to this Company ; we sorrow for him as a friend. He was a singularly sweet, gentle, lovable and manly man. He brought sunshine 132 Official Changes— Deaths. and hope and good cheer into the sterner phases of life. He was faithful as an officer, wise as a counselor, and loyal as a friend. We profoundly mourn his loss. Announcement by the President to representatives of the Company throughout the world: It is with a sorrowful heart that I announce the death this day of Archibald Hyde Welch, Second Vice-President, at Morristown, New Jersey. The summons eternal of the Master reached him when he had nearly com- pleted the three-score years and ten allotted to man. Since the beginning of the year he was absent from his desk contending, sometimes hopefully, but always cheerfully, against the illness that proved to be fatal. In every relationship that one man can bear to another in friendliness, he was a sym- pathetic adviser in grief, and a loyal adherent in struggle. The greeting of his coming, the sunshine of his presence and the shadow of his depar- ture, made friendship lasting and association helpful. Possessed of a high sense of honor, the integrity of his purpose was most manifest in every official action. The pages of our records on which his demise shall be in- scribed will attest that he was forceful in character and faithful in dutj' ; that he was beloved in life and lamented in death ; and that, while the grave might conceal him from our sight, yet he would live in our memories. Hon. DAVID A. WBLLS-Died November 5, 1898. Minute presented to the Board of Trustees by the Executive Com- mittee : The Executive Committee annoimce with deep sorrow and sense of loss the death of our associate, Hon. David A. Wells, which occurred at his home in Norwich, Conn., on Saturday, November fifth. Although the con- dition of Mr. Wells' health had prevented him from taking that active part in the deliberations of this Board which we all desired, yet he was deeply interested in the methods and progress of the Company and frequently com- municated his views on questions connected with its management by letter. Mr. Wells was probably the best equipped man of his time for the discus- sion of economic questions, and it was a consideration of this fact that led the Committee in 1894 to invite him to become a member of this Board. The publication of an essay upon the National Debt, in 1864, brought him to the notice of President Lincoln, who immediately sought his advice on behalf of the Treasury Department, and Mr. Wells' services during the next five years as Chairman of the Revenue Commission, and as Special Commissioner of Internal Revenues, were of the utmost value to the Nation. He was afterward Chairman of the Commission on Local Taxation in New Official Changes— Deaths. 133 York State, and of the Commission on Canal Tolls, and became an acknow- ledged authority upon all questions relating to taxation. He was at one time lecturer on Political Science at Yale College, and his abilities were recognized in Europe by membership in several economic societies, includ- ing the Cobden Club, the French Academy of Political Science, in which he succeeded to the chair made vacant by the death of John Stuart Mill, and the Regia Academia dei Lincei, of Italy, frorii which he received the medal of honor in 1893. He received the degrees of M. D., and of LL. D. from American Colleges, and that of D. C. L. from Oxford. He was Presi- dent of the American Social Science Association for four years and was connected with other economic and historical societies. The Bureau of Statistics, created by Mr. Wells, is now an important branch of the United States Treasury Department, and his published works are among the most valuable contributions to the literature of economic science. Mr. Wells cordially approved the financial methods and policy of the New- York Life Insurance Company, and regretted that he was not able to take a more active part in the deliberations of the Board. His advice was, however, frequently sought, promptly given and always highly appreciated. We mourn his loss as an associate, as a man of broad culture, large attainments and wide experience, who had the faculty of bringing all his great resources to bear upon the practical solution of the most complicated questions of taxation and finance. WILLIAM H. APPLETON-Died October 19, 1899. Minute presented to the Board of Trustees by the Executive Com- mittee : The death of the oldest member of the Board of Trustees, after a con- tinuous service of over forty-seven years, calls for an acknowledgment of the invaluable services rendered by him to this Company, as well as of his achievements in the world of business and of letters, during a period of over sixty years. Born in Haverhill, Mass., in 1814, and beginning business as a clerk at sixteen years of age, Mr. Appleton lived to be over fifty years the head of the publishing firm founded by his father, and to see it become one of the representative houses of the world. He was first elected a Trustee of the New- York Life in July, 1852, and soon became an influential member of the Board. He served for many years as a member of the Finance Committee, and his counsel and personal friendship were alike coveted and valued by all. Our deceased associate was a man of broad views and of strong con- 134 Official Changes— Deaths. vietions, a man given to kindly deeds and to unostentatious charity. Upon the occasion of the fortieth anniversary of his first election as Trustee, the Board adopted a minute declaring its grateful appreciation of his many years' service to the Company and expressing the hope that his life might long be spared to adorn the position of honor and trust to which he had been called. That hope has been measurably fulfilled, and our long-time associate and friend, filled with years and with honors, has fallen asleep. Hon. garret A. HOBART-Died November 21, 1899. Minute presented to the Board of Trustees by the Executive Com- mittee : With deepest sorrow and keen sense of personal loss, we record the death of our friend and associate Trustee, the Honorable Garret A. Hobart, Vice-President of the United States. By his early ambition for education, his thorough mastery of his pro- fession and his large and influential part in affairs of business and of finance, he advanced himself to the front rank among men, while his in- tegrity and high-mindedness in politics have endeared him to his country- men, who recognized in him an American of the highest type. His genial manners, charming personality and active interest in the work and prog- ress of the Company will garland his memory and will monument the loss which we as individuals and the Company as a fiduciary institution, as well as the country at large, have sustained. By diligence, by industry, by fair dealing and by devotion to high ideals, he won his way to the second place of honor in the republic, and leaves a name and an example that enrich the annals of his country and of mankind. EDWARD N. GIBBS— Died October 20, 1900. Announcement by the President to representatives of the Company throughout the world: With profound sorrow I announce the death, on the 20th instant, of the Treasurer of the New- York Life Insurance Company, Mr. Edward N. Gibbs. The tribute which is due to a faithful Officer, a resourceful and dominant man of affairs, is well expressed in the following Minute adopted by his Associates in the Finance Committee of this Company, at a meeting held shortly after his decease: "Edward N. Gibbs, a Trustee of this Company since 1889, and its Treasurer since 1892, departed this life on the morning of October 20, 1900. As from time to time we are called upon to record the death of our fellow-members, we are impressed alike with the greatness of human char- Official Changes— Deaths. 135 aeter and with the inadequacy of language to set it forth. Mr. Gibbs was one in whom a richly-endowed and highly-cultivated mind was united with a most genial and companionable nature. These characteristics won for him in an unusual degree both the respect and love of his associates. Be- ginning business life as a clerk in the bank of which he subsequently be- came President, he brought to the discharge of his duties as Treasurer and Trustee of this Company a trained mind familiar with all the details of banking and a superior judgment of values, which lent inestimable service to the financial management of the Company and which distinguished him in the community as one whose co-operation and counsel were widely sought in the world of finance and in the furtherance of great enterprises. In the many Boards of Directors with which he was connected, his wide informa- tion, clearness of thought, and perfect integrity made him an invaluable adviser in all the deliberations and decisions of these institutions. Faithful Officer and loyal Friend, his incessant labors and masterful methods placed him in the front rank of financiers. The earnestness of his life-work, the devotion to his family, the heroism and strength of his character, the pa- tient suffering in his illness, the reverent humility and confidence in his Maker, are all engraven deep in our hearts and will have an abiding-place in our memories." Mr. Gibbs' work in this Company was of such character that many knew him only as a financier,— as the immediate Trustee of the vast accu- mulations of the policy-holders of the New- York Life Insurance Com- pany. Few knew the real man. We, who were privileged to meet him daily, not only admired the qualities with which j'^ou were acquainted, but we found other traits in his character which commanded both our admira- tion and our affection. A man's home is always a silent witness of his true character; in its atmosphere is constantly expressed the story of what he does and wherein he fails. Judged by this standard Mr. Gibbs was a man of broad sym- pathies, refined judgments and deep affections. His hospitality was of that rare sort which awakens all the tenderest and purest impulses of the soul. He took those who were so fortunate as to be his guests into a world which was a reflex of himself ; where affection was supreme, where rare courtesy, sound art, good literature and unostentatious generosity were happily united. This was the true man. We mourn the Officer whose judgments were sound and just; we mourn the Friend whose qualities won our affections ; but we take comfort from the inspiration of a life that was full of achievement,— from the ex- ample of one who endured indescribable suffering with heroism, and who met death without a fear. 136 Oificial Changes— Deaths. Hon. WILLIAM L. STRONG— Died November 2, 1900. Minute presented to the Board of Trustees by the Executive Com- mittee : With profound sorrow we record the death of our late associate, the Honorable William L. Strong, which occurred at his home in this city, on Friday, November 2, 1900. For over sixteen years he had been a Trustee of the New- York Life Insurance Company. First elected in 1884, he served the Company in that capacity continuously up to the time of his- death. His labors as a Trustee were comprehensive in their character and included a wide range of service. He was a member of the Company's. Death-Loss Committee from 1884 to 1887, a member of the Finance Com- mittee from 1888 to 1896, retiring then only on accoimt of his election to the Mayoralty of the City of New York. He was a member of the Buildiag^ Committee of the Company in 1893 ; of the Executive Committee from 1892 to 1894, and from 1898 to the time of his death. We deeply mourn his loss, not only to the Company and to us, his^ associates, but also to the city and the community in whose service and advancement, as well as in charitable and benevolent works, he had labored so zealously. WALTER H. LEWIS-Died February 18, 1901. Minute presented to the Board of Trustees by the Executive Com- mittee : For the third time within four months we are called upon to part with one of our associates who has "gone on the imreturning way". Walter Herron Lewis, a member of the Board of Trustees of the New-York Life Insurance Company since March 10, 1885, and Chairman of the Auditing^ Committee since 1892, passed away on Monday, February 18, 1901. Mr. Lewis was bom in Roxbury, Mass., November 5, 1829, and came to New York in 1865, as a partner in the wholesale dry-goods firm of Lewis. Brothers & Co., which, in 1891, became H. & W. H. Lewis. He was asso- ciated with this firm until his death, and was a director in several institu- tions, including the New- York Life and the Home Insurance Company. Mr. Lewis was one of the most faithful attendants at our Boa,rd. He pre- sented the report of his committee at the December meeting, and signed the report presented at the January meeting, although unable to be present. He was forceful but unassuming, beloved and trusted by his associates, a man of irreproachable character and integrity, and one whose departure we sincerely mourn. Official Changes— Deaths. 137 WILLIAM F. BUCKLEY-Died November 29, 1902. Minute presented to the Board of Trustees by the Executive Com- mittee : With deepest sorrow we are called upon to record the death of Mr. William F. Buckley, one of the senior members of the Board of Trus- tees of this Company, and for a long time our associate upon the Executive Committee. Until interrupted by impaired health, his attendance at meetings and attention to the duties devolved upon him had been diligent and unremit- ting. His active part and interest in the work and growth of the Company will be greatly missed, and his genial personality will leave a lasting mem- ory with his associates in the Company as well as in the business community at large, in which for so many years he had held a prominent place. Bom at Marlborough, N. Y., in 1821, he came to this city in 1839, and embarked in the importing business, but, attracted to California by the gold developments of 1849, he engaged there in banking and shipping interests until 1854, when he returned to New York and continued in the shipping- business here and also in New Orleans. He was also connected with various leading railway and other corporations, as officer and director. His loss will be mourned not only in this Company, but also by the- many others whose interests he has served and advanced. Hon. THOMAS BRACKETT REED— Died December 7, 1902. Minute presented to the Board of Trustees by the Executive Com- mittee : We record with profound sorrow the death, on the morning of De- cember 7, of our associate, the Honorable Thomas Brackett Reed, aged 6J years. Mr. Reed was one of the striking figures of his time. In the public- eye almost constantly for a quarter century, he leaves a name which will, for all time, be an inspiration to righteousness, courage and real leadership. We record our admiration for what he did, what he said and what he was. He gave, substantially, all his life to the service of the Republic, and in the crisis which most distinguished his career, he distinctly and perma- nently advanced the efficiency of popular government. This was a rare service, calling at the time for high courage and qualities of leadership of the first order. Whenever he spoke the people listened. The power of conviction ran through all his public utterances, and he influenced men not alone by his- 138 Official Changes— Deaths, eloquence, but by assuming always that his audience was patriotic and honest and without passion, seeking light. He wrote the English language with a simplicity and purity that rival Bunyan's, and with a logic that was as merciless as Jonathan Edwards'. He was cast in a giant mold. His majestic figure suggested power, conviction, dignity, yet a ripple of genuine laughter followed him every- where. He had a high and saving sense of humor, to which was added a kindly cynicism, which made him the delight of his friends and a terror to all pretenders. He hated sham, and he did not like error even when it was honest. In the fulness of his mental powers death has stricken him down. In spite of all the consolation that comes to us from the inspiration of such a personality and such a life, we mourn profoundly, as we realize that we shall not again greet him within this circle ; but what he did, and what he said, and what he was, remain. Here, as in the hearts of his countrymen, without distinction of politi- cal or religious creed, his memory will abide; that memory will teach us, and all men, the value of simplicity and courage and directness and civic righteousness; it will be eloquent, too, of the salvation that flows from a sense of humor ; it will perpetually testify that men can be great and gentle, that they can be strong and yet love their friends. While he has gone from us, he is yet here, and he will remain. CHARLES C. WHITNEY— Died March 4, 1904. Announcement by the President to representatives of the Company throughout the world: The sudden death of Secretary Charles C. Whitney, while on his way home from the office on March 4, is a loss which will be keenly felt by his brother officers, and has made a vacancy in the official staff of the Company which it will be difficult to fill. Mr. Whitney's connection with the New- York Life, from 1876 to the present time, first as Private Secretary to the late President, Mr. Beers, and since 1892 as Secretary of the Company, brought him into close contact with its Executive Officers, and made him familiar with the details of its man- agement in an unusual degree. Although he was in his seventy-second year at the time of his death, he appeared the vigorous man of sixty, and showed no abatement of in- terest or of attention in his work. Mr. Whitney's career previous to his coming to the New- York Life specially fitted him for the responsible and multifarious duties of his po- Official Changes— Deaths. 139 sition. Educated at Williams College, from which he was graduated in 1853, he soon after engaged in the telegraphic business, and during the Civil War was General Manager of the Western Union Office at Indianapolis. In 1874 he was Secretary of the Franklin Life Insurance Company, and later was employed in the Treasury Department at Washington. Entering the service of the New-Yoek Life in October, 1876, he gave to this Company during a period of over twenty-seven years the best fruits of a life of broad culture and of a wide and varied business experience. While a mere lad he suffered the loss of one of his feet, and was thus prevented from under- taking the more vigorous physical activities of life, but his native force and strength of character found expression in the steady and unremitting performance of the duties of his position. He had an unusual capacity for work, and he did not spare himself; he was at his desk more hours than the ordinary clerk, and the voluminous correspondence of the Company passed swiftly under his hand. He was methodical, painstaking, accurate, even tempered, and had the judicial cast of mind which would have given him high position had he devoted himself to the law. Outside of his busi- ness, he was devoted to his family and to the pursuits of a cultured life. He was a diligent reader of the best literature, a lover and patron of art, a friend who did not easily give his confidence, but who, once having given it, was as steadfast as his own integrity. He impressed me as a man who always did his best, who considered no effort too great to get at the truth, and who had full and absolute confidence in a conclusion reached upon a full showing of the facts. The death of a faithful man, while it always brings a sense of per- sonal loss and sorrow to his friends, has yet this stimulating and wholesome effect, — it causes every true man who knew the dead to gird up his loins anew, to take a firmer grip upon duty, and to labor more diligently, with full confidence that life is worth living well. That is the impression made by the death of Secretary Whitney at the Home Office of the New-Yoek Life, and I feel sure it will be, in some degree, wherever the representatives of the Company are found. Hon. WILLIAM R. GRACE -Died March 21, 1904. Minute presented to the Board of Trustees by the Finance Committee : The President and the members of the Finance Committee record this expression of their sorrow in the death of Hon. William R. Grace, with a deep sense of the loss they have sustained. Mr. Grace has been a Trustee of the New-Yoek Life Insueance Company since 1892, and a member of its Finance Committee since 1897. In public and private life a foremost 140 Official Changes— Deaths. ■citizen, and in the financial world a leading force, he will be missed for qualities of heart and mind which made his counsel and advice most valu- able in the administration of the Company. Without ostentation in his great charitable and benevolent works, he was deeply solicitous for the advancement and welfare of his fellow-men. In the several organizations ■and institutions for the improvement and help of young and old with which he was identified, he was practical and forceful in the methods he ■advocated, and foremost in sustaining and carrying out their benefactions. As friend and associate we shall miss him, and we enter upon our minutes this testimony to his integrity of purpose and character with sor- rowing hearts. Dr. henry TUCK-Died September 2, 1904. Minute presented to the Board of Trustees by the Executive Com- mittee : Dr. Henry Tuck, Vice-President of the Company, and the oldest Trus- tee in point of service, died at Seabright, N. J., on September 2, 1904, after a long illness, in which he was a great sufferer. Dr. Tuck spent nearly his whole professional life in the service of Life Insurance, and his judgment in all matters to which he gave special attention was implicitly relied upon and seldom at fault. Born in Barnstable, Mass., in 1842, he received a classical education at the Boston Latin School and at Harvard University, graduating in the •class of 1863. After studying medicine for two years, he was appointed Acting Assistant-Surgeon in the Army, and as such saw service during the closing months of the Civil War. He completed the regular course of medical studies in the College of Physicians and Surgeons of this city, and after spending a year in a General Hospital in Vienna, Austria, he began practice in Boston in 1867. After ten years' general practice, during which time he became a member of the principal medical societies of Boston, one of the physicians of the Massachusetts General Hospital, and served as Medical Examiner and Medical Referee for three life insurance companies, he was elected Medical Director of the New-York Life Insurance Company. He became a Trustee of the Company in 1878, Senior Medical Director in 1883, Second Vice-President in the same year, and Senior Vice-President on the election of Mr. Beers to the Presidency in 1885. For twenty-seven years Dr. Tuck has been a directing force at the Home Office, and both in the Board of Trustees and as an Executive Officer, he has given to the Company the best service of a trained mind, a large experience and a whole-hearted devotion to its highest interests. Official Changes— Deaths. 141 Personally Dr. Tuck endeared himself to his associates by his frank- ness of manner, sincerity of speech, and his friendliness to every one who served the Company. Looking back upon such a life, upon its labors and its successes, we bid our friend and associate farewell with the feeling that lie fully merits the encomium— "Well done, good and faithful servant." Minute presented to the Board of Trustees by the Loss Committee: Whereas, The Loss Committee of the New-Yokk Life Insurance Company has learned with great sorrow of the death of Dr. Henry Tuck, Vice-President of the Company and Chairman of this Committee, it is Resolved: That the Committee has lost the services and advice of an efficient member and Chairman, whose knowledge of the various phases of life insurance, acquired by long and continued active experience, made him especially valuable to this Committee, whose functions comprise the very object of life insurance, the payment of policies matured by death. Resolved, That this Committee feels doubly the death of Dr. Tuck, not only on account of the severance of our official relations, but also for the reason that it and its members have lost a sincere friend, whose kindly and generous spirit, combined with pronounced intellectual attainments, endeared him to the members of this Committee. Resolved, That a copy of these resolutions be handed the Board of Trustees, and to the family of the deceased. Hon. HUGH S. THOMPSON-Died November 20, 1904. Minute presented to the Board of Trustees by the Executive Com- mittee : For the third time within twelve months the New-Tork Life Insur- ance Company mourns the loss by death of an Executive Officer. The Honorable Hugh S. Thompson, Comptroller of the Company since 1892, passed away November 20, 1904. Governor Thompson was, in the best sense of the words, a Southern gentleman of the old school, well born and well educated, thoroughly versed in affairs of State, a student of edu- cational and civic problems, and always genial, courteous and companion- able. Born in Charleston, S. C, in 1836, educated in the South Carolina Military Academy where he afterwards served as instructor; an officer of South Carolina troops during the Civil War ; State Superintendent of Edu- cation for three terms, and Governor of the State two terms ; Assistant Sec- retary of the United States Treasury and also Civil Service Commissioner under President Cleveland, and reappointed to the latter position by Presi- dent Harrison;— he brought to the service of the New- York Life a wide 142 Official Changes — Promotions. experience as an organizer and an executive officer, and a rare judgment in the details of office management. While we mourn his loss as a faithful and capable officer, we testify in parting with him that the man was greater than the official, that the spirit he brought to life's problems and duties ennobled all his work. "Zealous yet modest, patient of toil, inflexible in faith"— thus he still lives in our hearts. PROMOTIONS-OFFICERS. George W. Peekins.— Second Vice-President, April 13, 1898; Vice- President May 13, 1903. Previous service with the Company: Office-boy and clerk in Com- pany's Chicago Office, 1877; Assistant Bookkeeper, Cleveland Office, 1879; Cashier of Office, 1883; Agent, 1886; Agency Director at Denver, 1888; Inspector of Agencies, Western Department, 1889; Third Vice-President, Februarv 12, 1892. Darwin P. Kingsley.— Third Vice-President, April 13, 1898; Vice- President, May 13, 1903. Previous service with the Company : Agent, 1889 ; Inspector of Agen- cies, New England Branch, 1890 ; Assistant Manager of Agencies at Home Office, 1892 ; Superintendent of Agencies, 1893. Thomas A. Buckner.— Superintendent of Agencies, April 13, 1898; Fourth Vice-President, December 15, 1900; Vice-President, May 13, 1903. Previous service with the Company: Office-boy in Milwaukee Office, 1880; Agent, 1885; Cashier Company's Office in Wichita, Kansas, 1889; Agency Director, Kansas City Branch Office, 1891 ; Inspector of Agencies, Chicago, 1892. RuFus W. Weeks.— Second Vice-President and Chief Actuary, May 13, 1903. Previous service with the Company : Clerk, Home Office, March, 1867 ; Mathematician, July, 1883 ; Actuary, December, 1885 ; Trustee, April 13, 1891, to February 12, 1892 ; Secretary of the Board of Trustees, February 12, 1892, to July, 1903. Edward R. Perkins.— Superintendent of Agencies, December 15, 1900; Second Vice-President, May 13, 1903. Previous service with the Company: Clerk, Cleveland Office, July, 1882; Cashier, Denver Office, 1887; Agency Director, Denver, 1892; In- spector of Agencies, 1893. Official Changes— Promotions. 143 William E. Ingersoll.— Second Vice-President, May 13, 1903. Previous service with the Company: Bookkeeper in London Office, May, 1874; Cashier, Paris Office, 1874, and later, Sub-Manager; Manager for Europe, 1889 ; Resident Executive, 1892 ; Trustee, 1899. John C. McCall.— Assistant Secretary, December 15, 1900; Secre- tary, May 13, 1903. Previous service with the Company : Secretary of Club organizations, 1899. Seymour M. Ballard.— Assistant Comptroller, May 1898; Comp- troller, May 15, 1903 ; Secretary, March 9, 1904. Previous service with the Company : Supervising Cashier, April, 1894. Mr. Ballard had been connected with the Insurance Department at Albany for twenty years, holding for many years the position of Examiner, prior to coming to the New-York Life, his service there covering the entire period of President McCall 's term as Superintendent. Edmund D. Randolph.— Treasurer, December 15, 1900. Previous service with the Company: Trustee and member Finance Committee, 1892; Chairman Executive Committee, 1898. Peter Dun canson.— Comptroller for Europe, March 21, 1899; Comp- troller, May, 1903. Previous service with the Company: Bookkeeper in Comptroller's Department, December 9, 1880; Cashier, Paris Office, 1886; Chief Ac- countant, 1892. Edward A. Anderson.— Comptroller, May 13, 1903. Previous service with the Company: Clerk in Accountant's Depart- ment, February 1, 1890; Chief Clerk Department of Accounts, 1892; As- sistant Superintendent Department of Accounts, January 1, 1893. Isaac E. Gillies.— Comptroller, March 16, 1904. Previous service with the Company: Clerk in Accountant's Depart- ment, November 1, 1884; Assistant Accountant, 1892; Superintendent De- partment of Agents' Accounts, January 1, 1893; Superintendent Comp- troller's Department, April 29, 1903. Frederick A. Jackson.— Comptroller, Chicago Office of Issue, March 16, 1904. Previous service with the Company: Soliciting Agent, Boston Office, June, 1891; in Omaha 1891 to 1894; in Chicago Clearing House Branch, February 1, 1899. 13 144 Official Changes— Promotions. Abthue R. Grow.— Assistant Actuary, January 1, 1902; Actuary, May 13, 1903. Previous service with the Company: In Actuary's Department since June, 1883. Arthur Hunter.— Assistant Actuary, January 1, 1902 ; Actuary, May 13, 1903. Previous service with the Company: In Actuary's Department since June, 1898. Adolph Davidson.— Assistant Actuary, January 1, 1902; Actuary, May 13, 1903. Previous service with the Company: Clerk in Actuary's Department, September, 1887; in charge Actuarial Department, Paris Office, January 5, 1893. Walker Buckner.— Supervisor, January 1, 1902; Inspector of Agen- cies, Central Department, January 1, 1903; Superintendent of Agencies, European Department, January 1, 1904. Previous service with the Company: OfBce-boy and clerk, Milwaukee Branch, 1885; Cashier Milwaukee Branch, 1891; Agency Director, North- western Branch, St. Paul, Minn., 1893 ; Agency Director, Missouri Clearing- House Branch, St. Louis, 1897. Dr. S. Oakley VanderPoel.— Medical Director, April 13, 1898. Previous service with the Company: Medical Examiner, July 18, 1883 ; Chairman of Committee of Review to determine value of Sub-stand- ard risks, 1893 ; Consultant Assistant Medical Director, December 18, 1894. Dr. Abel Huntington.— Medical Director Emeritus, April 13, 1898. Previous service with the Company • Medical Examiner, 1883 ; Medi- cal Director, 1884; Chief Medical Director, 1886. Dr. Morris L. King.— Medical Director, May 13, 1903. Previous service with the Company: Medical Examiner, July 30, 1884 ; Foreign Assistant Medical Director, May 18, 1894. Dr. Oscar H. Rogers.- Medical Director, May 13, 1903. Previous service with the Company: Medical Examiner, April 5, 1887; Assistant Medical Director, May 18, 1894. Dr. Frank de la Vergne.— Medical Director, May 13, 1903. Previous service with the Company : Medical Examiner, April, 1895 ; Assistant Medical Director for Europe, November 21, 1900. Official Changes— Retirements. 145 De. Ernest H. Lines.— Medical Director, May 13, 1903. Previous service with the Company: Medical Examiner, October, 1888 ; Associate Medical Director for Europe, November 21, 1900. Dr. Thomas W. Bickerton.— Assistant Medical Director, January 1, 1899. Previous service with the Company: Medical Examiner, January 9, 1889 ; Chief Medical Examiner for New York City, April 1, 1895. Dr. Harry P. Wolbt.— Assistant Medical Director, April, 1904. Previous service with the Company: Medical Examiner, August 1, 1895; Chief Medical Examiner for the City of Chicago, August 1, 1896. James H. McIntosh.— General Solicitor, May 13, 1903. Previoiis service with the Company: Counsel for Company in the West. John A. Hokan.— Auditor, April 8, 1903. Previous service with the Company: In Auditor's Department from December, 1900. John J. Hopper, Jr. — Assistant Cashier, December, 1904. Previous service with the Company : Messenger and Office-boy, Febru- ary 1, 1877 ; Clerk in Cashier's Department, 1880 ; Paying Teller, May, 1896. H. P. Stamford.— Resident Secretary, Chicago Office of Issue, March 17, 1905. Previous service with the Company : Clerk, January 1, 1870 ; Account- ant, February 29, 1888 ; Supervisory Accountant, January 1, 1893. EETIREMENTS— OFFICERS. Joseph J. Hearns, Superintendent of Agencies since 1900; resigned May, 1903. Charles N. Jones.— Assistant Actuary from July, 1892; resigned January, 1895. F. W. Feankland.— Assistant Actuary from June, 1893; resigned February, 1900. John B. Lunger.— Managing Actuary from February, 1897; resigned February, 1902. Harry H. Bottome.— General Solicitor since May 13, 1903; resigned January, 1905. 146 Official Changes— Promotions— Agency Force. PROMOTIONS-AGENCY FORCE. ABOVE THE EANK OP AGENCY DIRECTOR. John T. Boone.— Inspector of Ageneies-at-large, January 1, 1904. Previous service with the Company: Soliciting Agent in California, 1872 ; in Missouri, Kansas, Indiana and Oklahoma Territories, 1877 ; Gen- eral Agent Missouri and Texas, 1887 ; Agency Director, Kansas City, 1896. Mr. Boone has been a member of the $200,000 Club from its organization. In 1902 the Club made him a life member, but he has continued his mem- bership on personal business. Gilbert A. Smith.— Inspector of Agencies, Chicago Department, October, 1900; Inspector of Ageneies-at-large, January 1, 1904. Previous service with the Company : Soliciting Agent in Iowa, Febru- ary, 1880 ; General Agent for Iowa, Northern Nebraska and South Dakota, 1884 ; General Manager in Chicago, 1894. Alex. S. Browne.— Inspector of Agencies, Northeastern Department, January 1, 1901. Previous service with the Company: Cashier at Boston Office, 1890; field work, 1891 ; Manager Boston Term Department, March 1, 1892 ; Man- ager New England Branch, January 1, 1893. R. L. Cooney.— Inspector of Agencies, Southern Department, January 1, 1901. Previous service with the Company : Soliciting Agent at New Orleans, January 8, 1880; Cashier, Atlanta Office, 1885; Agency Director, Atlanta Branch Office, March 1, 1895. John R. Christie.— Foreign Inspector Caribbean and Gulf Depart- ment, March 1, 1901; Inspector of Agencies, January 1, 1903. Previous service with the Company: Office-boy and clerk in Home Office, January 1, 1883; Clerk in Spanish- American Department; Acting Manager Spanish-American Department, January 1, 1895; Assistant Man- ager Broadway Branch, New York City, January 1, 1897. Hamilton Cooke.— Supervisor, Southwestern Department, 1897; In- spector of Agencies, Southwestern Department, January 1, 1903. Previous service with the Company : Soliciting Agent, Texas, January 1, 1890; State Agent, Arkansas, 1894; General Agent, January 1, 1895. Official Changes— Promotions— Agency Force. 147 Lee B. Duestine.— Supervisor Park Row Branch, July, 1899; In- spector of Agencies, Empire Department, January 1, 1903. Previous service with the Company: Soliciting Agent in Iowa, Oc- tober 1, 1893 ; General Agent, Des Moines, Iowa, January 1, 1894 ; Agency Director, Columbus Branch (0), October, 1895. William M. Harris.— Supervisor Western Department, February 1, 1902 ; Inspector of Agencies, Western Department, January 1, 1903. Previous service with the Company: OfBce-boy and clerk, Company's Office, Wichita, Kans., November 1, 1889 ; Cashier Chicago Clearing House Branch, 1893 ; Manager Northern Illinois Branch, Elgin, February 1, 1899. H. T. HoLTz.— Supervisor Junior Branch, Central Department, 1898; Supervisor, January 1, 1902; Inspector of Agencies, Central Depart- ment, January 1, 1903. Previous service with the Company: Clerk in Comptroller's Depart- ment, Home OfSce, June 1, 1892 ; Assistant Comptroller, 1895. George W. Millen.— Supervisor, January 1, 1901; Inspector of Agen- cies, Great Middle Department, January 1, 1903. Previous service with the Company : Soliciting Agent, Detroit, 1892 ; Agency Director, Detroit Branch, 1893. Albert McClave.— Inspector of Agencies, Knickerbocker Depart- ment, April 24, 1903. Previous service with the Company : Soliciting Agent, April 12, 1895 ; Assistant Manager, Broadway Branch, New York City; Manager of same, January 1, 1899. G. C. Babcock.— Inspector of Agencies, Soath Africa, headquarters at Cape Town, December 1, 1903. Previous service with the Company: Soliciting Agent, Park Row Branch, New York, July 8, 1901 ; Agency Director Baltimore Branch, April 15, 1903. George W. Long.— Supervisor Atlantic Department, February 1, 1904; Inspector of Agencies, June 1, 1905. Previous service with the Company: Clerk in Philadelphia Office, January 15, 1883 ; Cashier Pennsylvania Branch, 1892 ; Agency Director Independence Branch, Philadelphia, January 1, 1902. 148 Offlcial Changes— Promotions — Agency Force. Daniel Boone.— Inspector of Agencies, September 1, 1905. Previous service with the Company: Agent, Brooklyn, N. Y., 1879; subsequently in Missouri and Texas ; Manager Texas Department, January, 1895 ; Agency Director, St. Louis, 1896, Kansas City, 1899. J. E. Beiggs.— Supervisor Baltimore Branch, August 1, 1900; In- spector of Agencies, Atlantic Department, January 1, 1903; Director- General of Agencies, London Office, 1904. Previous service with the Company: Soliciting Agent, Milwaukee, Wis., January 2, 1893; General Agent, 1894; Assistant Agency Director, 1898; Manager Boston Branch, March 1, 1899; Manager of Atlantic Branch, 1900 ; Manager of Baltimore Branch, February 15, 1900. Dr. Spencee Feanklin.— Director-General for Mexico, January 1, 1905. Previous service with the Company : In Medical Department at Home Office, May 23, 1901; subsequently Medical Inspector in the field; Chief Agency Representative in Mexico, June 1, 1904. Samuel O. Bucknee.— Supervisor Central Department, January 1, 1904. Previous service with the Company: Cashier Wisconsin Branch, Mil- waukee, 1886 ; Soliciting Agent, January 1, 1891 ; Agency Director Wiscon- sin Branch, January 1, 1898. A. S. Elfoed. — Supervisor Central Department, January 1, 1904. Previous service with the Company: Soliciting Agent, Minnesota, June 15, 1890 ; General Agent, Grand Forks, N. D., 1893 ; Agency Director Grand Forks Branch, February 1, 1901 ; Agency Director Grand Forks and Fargo Branches, November 1, 1902. G. F. Johnston.— Supervisor Northeastern Department (Canadian Offices), February 1, 1904. Previous service with the Company: Agency Director Montreal Branch, January 1, 1902. Stephen Pibkey.— Supervisor Great Middle Department, February 1, 1904. Previous service with the Company: Soliciting Agent, Sedalia, Mo., June 8, 1897; Agency Director, St. Joseph, Mo., April 1, 1901; Agency Director Market Street Branch, New Orleans, January 1, 1904. Official Changes— Promotions— Agency Force. 149 H. J. Saunders.— Supervisor Southern Department, February 1, 1904. Previous service with the Company: Soliciting Agent, Baton Rouge, La., November 27, 1897; Instructor at New Orleans, November 2, 1899; Agency Director Louisiana Branch, New Orleans, January 1, 1902. E. J. Claek.— Supervisor Atlanta Branch, March 1, 1904. Previous service with the Company: Soliciting Agent, North Dakota, June 1, 1887; Special Agent, New Orleans, February, 1893; Agency Di- rector Louisiana Branch, January 1, 1902. G. H. Lucas.— Supervisor, St. Louis, Mo., January 1, 1904— at Vienna, Austria, 1905. Previous service with the Company: Clerk St. Louis Office, October 28, 1879; Cashier, St. Louis, 1880; Soliciting Agent, January 18, 1894; Cashier Indianapolis Office, March 8, 1894; General Agent, St. Louis, No^ vember 15, 1894. Robert E. Whitney.— Inspector of Agencies, China and Japan, October, 1900 ; Agency Director Colorado Branch, 1903 ; Supervisor, June 1, 1905. Previous service with the Company : Clerk in Department of Accounts, Home Office, 1883 ; Cashier Seaboard Department 1890 ; Manager Seaboard Department, 1892. IX. STATISTICAL EEVIEW. FORMS OF REPORT, VALUATIONS ETC. When the New- York Life began business, there were no insurance de- partments and no fixed methods of making reports. The Company was required by its charter to publish annual reports showing its income, losses, expenses, balance on hand and how the balance was invested. By the law of April 8, 1851, it was required to report to the Comptroller of the State, and the form of the report was fixed by blanks prepared by this officer. The Insurance Department was established by the Act of April 15, 1859, and 1;he form of the report to the Department has since been fixed by the Superintendent. Until 1892 the Company published its report according to its own form, in addition to the report made to the Insurance Department. The Company's form gave the premiums and interest belonging to the year, whether received during the year or after- ward; the Department form calls for what is actually received between January 1 and December 31, no matter what year it belongs to, and credit is given in assets for deferred premiums and accrued and unpaid interest. The Company's form also included in disbursements the amounts paid to other companies for reinsurance; but the Department form required these amounts and the amounts received from reinsuring companies on policies maturing by death, to be deducted from premium income and to be omitted from disbursements, in order to avoid reporting the same amounts twice in the totals of all companies. The tables which follow have been made in accordance with the present methods of the Company and of the Department, except that reinsurance has not been deducted prior to the establishment of the Insurance Department. A careful examination of the early reports has been made, and a few items have been transferred from one account to another, in accordance with present methods; the items in disbursements will be found, therefore, to differ slightly from those previously published. The first payments on annuity account were rather in the nature of trust fund payments, but were called annuities and are allowed so to stand. The items of "Profit and Loss" have been separated from other items of 150 Statistical Review. 151 income and disbursements, in order to show just how the Company's investment account stands at the present time, and to show the actual interest on investments. All the items on the credit side of this account are profits actually realized on completed transactions; they amount to $6,802,316.71.* The items on the debit side belong partly to completed transactions— that is to say, to property bought and sold— and partly to real estate still owned by the Company, the valuation of which has reduced. The first valuation of the Company's policies, according to modem methods, was made in 1852, when the surplus was found to be $25,313.90, after providing for all liabilities, including $283,539 in dividends out- standing. Prior to that time the method of declaring dividends had been as follows : The premiums earned during the year were calculated accord- ing to the time the policies had been in force, and to this amount was added the interest actually received ; from this sum was deducted the losses and expenses; the balance was considered net profit for the year, and a large part of it was allotted as dividends and interest on dividends formerly declared. A "contingent" fund had been gradually accumulated, however, and on December 31, 1852, it amounted to $62,445.54. This was exclusive of premiums received but not earned, accrued interest and excess of market values over cost, which swelled the fund to $204,761.23. The trans- ition from the old method to the new was, therefore, comparatively easy. The Company's valuations antedated any valuations by authority of the State ; and after a standard of valuation was adopted by the State, the Company continued to use its own until 1887, although the State standard adopted in 1868 gave it a much larger surplus than its own. This action made the higher reserve standard of the State easy to conform to in 1887. From 1852 to 1859 the Company's valuations were made by the Carlisle Table of Mortality with six per cent, interest; from 1860 to 1886 they were made by the same table, with four per cent, interest for participating policies and five per cent, for non-participating policies; from 1887 the standard has been that of the State, viz., the Actuaries', or Combined Experience Table, with four per cent, interest, on policies issued prior to December 31, 1900, and the American Table of Mortality with three per cent, interest on policies issued since December 31, 1900. The Company has, however, set aside as special reserves various amounts, as shown on pages 85 and 86. It also carries on its books, as a special liability, all the surplus allotted to Deferred Dividend Policies by classes. The following extract from the 60th Annual Report for December ♦The amounts given on both sides of the accounts are "balances" of gains or losses for the year. 152 Statistical Review. 31, 1904, shows the apportionment of the balance of assets over the net reserve on insurances and annuities and all policy and other claims, as calculated by the Insurance Department : AdditionaLReserve on policies which the Company volun- tarily sets aside in excess of the State's requirements. . $6,830,023.00* Reserve to provide Dividends payable to policy-holders in 1905, and thereafter, as the periods mature: . . To holders of 20-Year Period Policies and longer 24,982,787.06 To holders of 15-Year Period Policies 5,736,259.46 To holders of 10-Year Period Policies 344,600.56 To holders of 5-Year Period Policies 303,837.47 To holders of Annual Dividend Policies 868,953.00 Reserves to provide for all other contingencies 8,461,678.98 tTotal Additional Reserves $47,528,139.53 *Por details of this fund see pages 85 and 86. fDoes not include $7,247,377.91 excess of Market Value of Bonds owned over cost. For figures of December 31, 1905, see full Annual Report, pages 197-203. Statistical Review. 153 DISTRIBUTION OF INSURANCE IN FORCE DECEMBER 31, 1904. State or Territory Policies Amount State or Territory Policies Amount Alabama 7,864 $15,382,783 Alaska 495 1,224,126 Arizona 2,524 6,056,978 Arkansas 5,429 10,618,727 California 19,971 44,848,178 Colorado 7,691 17,471.748 Connecticut . . . 8,751 14,501,576 Delaware 787 1,540,257 Dist. of Columbia 3,218 7,572,161 Florida 6,532 13,437,036 Georgia 11,324 21,945,945 Idaho 3,711 7,990,729 Illinois 76,091 144,078,310 Indiana 16,669 30,288,689 Indian T'y 2,662 5,942,113 Iowa 20,632 32,583,653 Kansas 10,191 18,310,136 Kentucky 16,402 29,906,932 Louisiana 13,692 33,133,891 Maine 5,374 7,815,339 Maryland 6,851 16,657,985 Massachusetts 31,135 63,848,553 Michigan 18,681 30,506,588 Minnesota 12,880 23,103,270 Mississippi 12,607 24,318,435 Missouri 28,914 60,919,607 Montana 3,887 10,173,756 Nebraska 7,461 Nevada 1,173 New Hampshire 3,ia9 New Jersey . . . 15,802 New Mexico . . . 1,711 New York 136,500 North Carolina. 5,571, North Dakota . . 4,720 Ohio 30,411 Oklahoma 3,172 Oregon 3,249 Pennsylvania . . 46,330 Rhode Island . . 3,515 South Carolina. 7,345 South Dakota . . 3,868 Tennessee .... 7,917 Texas 28,002 Utah 5,338 Vermont 4,612 Virginia 9,415 Washington . . . 7,607 West Virginia.. 5,972 Wisconsin 18,301 Wyoming 1,861 $13,819,633 3,007,682 4,590,380 35,113,647 4,699,868 274,659,771 10,520,965 9,067,382 59,534,416 6,045,927 6,901,320 105,529,516 7,526,776 13,570,353 6,622,802 16,609,654 60,004,533 9,999,577 7,561,404 17,835,030 15,880,146 10,885,190 31,536,688 4,513,475 Total in U. S... 717,957 $1,430,213,636 RECAPITULATION. „ , Pol. United States 717,957 Canada 25,068 Australasia g 243 South America 13 591 Central America 694 West Indies 3,927 Mexico 5^801 Europe 125,695 Asia 19,673 Africa 2,225 Other Countries 1 gsg Total 924,712 Amount. $1,430,213,636 44,023,079 15,066,799 37,795,335 2,252,849 10,657,309 16,655,409 334,135,112 24,725,274 6,911,714 6,172,792 $1,928,609,308 154 Statistical Review, m o o O O O o o CD N t- IC OS CO CO C- l£3 CD CD tH CO M CD in iH t- C<1 t-; O c in m t-; in t-^ t> CO c m Oi ^ CO m cq CD TjH^in CD ©Q in 00 00 l>t-I> s in iH " CD CD OO C<] OO tH '>!t< 00 CD OO b- C C^ O "* Tt< Oi m .00 C OT 00 • t- ^O0 iHinOOOOCO b-COrHiHO C5CO-<**TtHin COCOCOtXTi cooomi-it- -^ooicqiH t-ooco050i cflffqcoTt^iH cqt-cot-b- *9-COOS00T-i CDOOCOCICD OOCDCOOSiH inoacOCDC^(>C-^b^COCD iHCO t-^ CQCDCDrH 00 ininoOOO iHOS 00 iHiH ai iH CO CO 05 -^ th^ in 00l> O -* CO OS CO o in CO t' iH M OOCD iH coo in ffq t- th in in 00 rt5 (?q O '^' CD OO (M IM CO 00 c ooooos^o^ iH iH r-T iH OQ ■*t-ino inait-cqco OTt^ OOOiHCOiH incOiHOO t^COCDOO • Tt^'cq'iHOO eocococDiH odooincot^ ooocdco'* iH -^CO'^t-t- OOOKMOOa Cq cq W Tt< CD 'Tt* c:i 05 00 in OO CO t- 00 o in Tt« OO t- iH OOiH O 05 iH CO incs c Tt* o COiH 00'«*< O t- inoi CO o OO '<** cc* in CD to ■* OO iH OS cq CD OOiH Tt^ in in cDiH a CD C^ ■<:** CO Th (N in o cq cq iH tH m 00 tH CD C- CO CD CO •* CO '<*^ l> T-t l> o OOM* cq t- in t-oi 00 1- 3 ©9- tHtH C "^oTc-^ co" CO ID CO t> CO CO ID OS CO CO CD cq" O CO c c-Tco CO ID t- ID CO 00 > CO i-( >D i CO CO O J O 00 CO O CO co'co" CO CD t- (?q CO 00 t- M lO CD 00 00 ID . O OO CO tH 3 Oo ?Oqoo cq CO O ^o OOOcq - CO CO tH i to "^ f£> ^iH CO O " Oo" r-T t-^ CD "^ CO 00 C^ O O O CO OO o o cq <35 o O O CO o t- r-T 00 cTco" co- co tH iH tH t- cq ID ID ID 00 OS LD 00 COTp-rh -^IDIDCDC* CO Oi ID cq ID Oi CO ID ID Oi CO t- O iH CO CD CO C ■^ cq ID tH CO as CD ■<*< 00 -^ OO 00 Oi 00 co' oa CD OO ■^ Oi ID CS CO 1-1 ''^^ cq ID 1— ! CO CO t- b- t- ID 00 CO^rH -^CD ID cT-^'os' t> -^ t- as ococq ■* LD 00 cq O CD cq OS ID iH iH 1-1 o -^_^ co^ o t> iH id" iH iH o ca -^ o OS iH iH oi CO cq t- co iH OS Q 1-J tH CO o l>^ rt< iH 1-1 CD l> •s 1 i-T tH «9- «e- 1 •00050 Oi-tCq-^iD CD t-^ 1-1 t- CO CO cq*'t> iH asoooo"*oo ocqoocqcQ iDosocq^as cocoascoco ooi-HiDc^t- •^"co o oToo CO o''cq oa o o -^i-Tcd iH tr-OCDOSlD i-lOOlDOt- t-OOOlDt- ot--*t-o asiHcqiocD oocooocdoo c*5 c*i as t> cq iH ID CD CO ID Oi rJH^ 00 t-^ -^^^ O O O iH O t- CO t- CO o "SH^ rH Oq^ t> en ID CD l> odOi cq cq ID OO ID en rH CO 1-1 ID CD 1-1 CD CO os_^oa iH co'o d" t- LD t- ID O ID T-i Tf 00 ID "^iH CD cq" iH ID iH o oa •^ oa o cq o ID CO CO CO UIBTfH^CO oo" cq" oa" ID CO CO iH 00 ID ■^ -^ CO cq OO CO cq "* 1-1 cq oa CO CD CO as oTcoocq't-^ CD CO -^ cq th o cq cq CO ID ? CO ID CO S tH CO t- • CO CO >D CO ID -^ O O OS O CO OS iH o OO cq o as 1-h" CO t> CO o CO t- t- CO tH tH oa 00 t- CD o cq cq -ri* th o as CO cq 00 ID CO CD rt^ cq OO iH T-( iH iH ■^ 00 CO 00 C- oa »D Tj^ "* o' cq iH CD CO CO CO CO t' o t> cq ■*■ CD 1—1 CO 49- OO'* cq 00 t- CO CD CO CO Tti t> ID cq CO CD -^ ■^ ID CD CO O t> CO ID tH cooa TjH ID t^ CD ID t- CO oa 00 T^^ oa cq CO CO oa oo_ CO^CD iH nj 00 «9- Oi-icqco-^ iDcot-oooa OT-icqco'«# oooooooooo ooQOOooooo osasoaoaas oooooooooo oooooooooo oooooooooo oio 00 IDCOt-OOOS OiHCqCO'^ osaaoaasas ooooo OOOOOOOOOO asoaoaoaca <2§ 3^ CJrH OLD oS CO 1-4 ^ & a o S S4 CO . >> o f-l . M a o Is o; a J= ^ S » S 11 'p, r— 1 C? t^ oS g §^ i t>«^>,. tH OS Co' OS la iH OS t> to tH CO o CO CO tH 00 tH CO t- ira t- CD iH t- T-I tH b- tH OS cq o O O 05 t- (TCj^ 00 CO Cvfos" CO tH ■^ ■^ OS CO ^ CO -^ o ia CD 00 OS 00 -^ 00 CO t- t> CO OS tH OO OS _ OO O CO iH cq Ifl iH Tt* lO m oq cq iH OS o ■* t> iH OS 00 b- CO OS OS C<1 iH t-^ O cq CD iH O OOCO iH iH tH OS t- W . O OO . o oq . TjH cq t- t-t-miOCO COt-OffqcCI ThiHiHlCCO Uat-COrHOS O OOlClOiO OSOOt-CDOO ooooocoos cD^coosua ■i-l rH rH OS eqo Q0_ CD tH CO O rHOTHWt- t^NCD^iHt-^ iHcS iH rH ■*" Cq Co" TtT iH t> CO Cq -^ON OOTt^" iHiHcqco t-oscqioos ■Tt^OO(^q -^OC^J-^IM '>*Cg iiHOOWS OSOOtHCD t-ocqco irtoscDwaio irjot-co oocqiHO^c^i > *^ tH ^ o oT 00 lo co" in W CO •<*< 00 OO t- tH iHCOO • cooooso cqcDoocqiH •THOqLOO CD-rHCOOOS "■^Tl^OSO lii-^cooco OSTjH-^tiTH OOmOCOt- . Oi_ l>^ OS__ t- tH O tH OS CD ■ CD iH Os" eO CD t-^ CD iH CO •W-rHCOlO t- U3 O CO t- CD 00 CO 00 U3 cq to o tH -^ t- io Tt< (rq o t- OS O CD O CO t-oo OS U3 O eg 00 M OS iLft »a COOStH iHtHtHtH iHrHiHtHCq CqiHrHCqCO ^os CO 00 CD CD CD in tH 1-1 tH rH iH iH T lOCDt-ooos OiHcqcoTH mcot-QOOs OiHcqco^H locot-ooos OTHcqcoTtH incot-ooos ■^■^tH-^^j^th lomininin mioioioio ^cocdcdco cdcdcdcdcd t-t-ir-t-t- t-t-t-c-t- 0000000000 OOOOOOOOOO OOOOOOOOOO OOOOOOOOOO OOOOOOOOOO 0000000000 oooooooooo iHtHtHtHiH WtHtHtHtH iHiHTHrHiH r-ii-liHrHiH tHtHtHtHtH tHi-ItHtHiH iHiHi-Hi-liH Statistical Review. 157 CO CO C- O tH CO CO tH -^ t- MO 00^00 CO t> iri" rH as" T-T t- I> OO CO CD CO CO 00 CX) Oi tH iH rH CO O (N (Ji Cq O t>; OS t- h- CO (M OS O iH '-' Cf> O l> -* OS ■<*^ CD tH O CD TtH '^i^ rH t-^ W OS CO d ^' C O O O U3 (M ■* im t- 00 O OCl CD CD C<1 t- CD tH OO VO Cq t> OS CO »:, OS rH t>^ rC d OS Cq CD ITS CD 00 OS OS o 1-1 OS T:t< O CO '^ OS CO CO U3 rH "*^ CD rH C^ CO Tti"rH dt-^CO tr- t- t- O 03 (-CJ CO CO -^ CO CD t- OS cq cq '^ CO CO CD CO^ T^ [> co" ■^'' ■^'' in rH CD OS rH CO -^ '^ -^ W rH O UrS U3 oq o Tt^_OS_^CD 00 C^TcD U3 CD Ol LA US CO CD CO oo cq CD C- H rH rH rH rH OS Th U3 OS^ ■*"■*" CD CD 00 OS oo lo cq o (?q cq 00 t> C t> co__ ■^^^ o^ CO co" tJh" CO 00 OS CD rH 00 rH O O rH O -* eq o t- CO o ■* oo O rH iH in t- CD^IO CD rH CO O OS_^CD_^rH cq''co"co ■^ CD cq t- -^ o W '*_rH OS CO li^" "* CD "* Oi OS-O i CO OO rA oo' ■^ C oo" oo" CO CD CO o o in CD O rH OS O t- lO oo_c- f oT os" co" > CD Ij3 O H CD cq -^ CO CD OS oo OS cq irj oo_ Ca"TtH" t- rH "Tt* o oo ■* lo o cq cq"d"Tj*" CO CD CO OS oo t- OrHCqCO"^ lOCDOOOOS OrHCqcOrM OOOOOOOOOO OOOOOOOOOO ososososos OOOOOOOOOO OOOOOOOOOO OOOOOOOOOO C3tH o ^ Hoo lOCDIr-OOOS OrHCqcOTt^ ososososos ooooo OOOOOOOOOO ososososos rHrHrHrHrH rHrHtHrHrH r OS E-i OO Eh 00 OS CO CO lO a tH bo as d -M "3 O a a Hh _o +-» a o; .S o o '■*-> ca ^ E3 "rt s a 0) m 00 tH tH ufocTcQ CO eq t* CO o OS (M eg ca CO CO lo o th as CO T-H -^ o as aa tH CD 00 OO lO rH O ^ ^ ^ t- t- m 05 e^ os" oq" "**" oT (n" T-i "* "^ CO CD tH eq U3 00 lo tH rH t-Tn 00 (OCOCDb-CO OSinutiTHfM CDt-^U300O CCjTHeqOCD asOOCDldrH OCOrHCDlO t-c-oooas coococDift tH TtH_ 00^ os_^ oq "^^ "^ "^^ <^ °°. cs'o't-^oo"c^ o'odcooaT l-iTtHaSTtHO CDOSt-Tft- OStHIOCDCO OOrHOOOOas CDOtr-OOt> tHNNtHOS OOtJIOCOC- O t>COOCDTH t>;OOiHCO OOaSMCDOS OO OrHo6ioi> toodococo cooqasi-HOs lo ■^M-'^OOCNI -^-^Cq-^OS Ot-i-(OSCD CO tH TtH_O_C0 CD O t^O-^^lO *^^ "^^^ ^ loo'iooic cq t-^oscvTcD cdtsT-^w i> w 6©-T-iiHC0CQ iraLOLOUt.-^ TPlOCDt-OO OS OS lO •■ b- t- c 00 t- t O O OS c 00 O O I CD 00 iH C ■ CO "rh"t-^ CO CO OS CO -^ "<:M CD -* CO eq OS -^ t- CO CO CO O 00 CO cq o as cq c- t> to OO i> cT csf o cq Tt< OS 00 t> CO CD Dq OS CD CO as" as" (rq T*! CO C IC • O b- OS CO . cq -rH r-f . '<*< cq t- iH OS OS o ^ . OS t- CO in> • CD rH O"""^" • «©-iH Tt^ in cq "rt< cq OS tH cq O O iH CD as in CO in CD t^o CO -^cq* t- CD iH in CO T-t iH th cq H CO T I CO T in T-i in o TtH tH t- 00 O '^JH^ in o c-"odcq" t- cq OS cq o tH cq T-( cq CO in t- m CO ■Tt^"oo t- CO cq CO CD -^ cq cq CO cq o iH as^ o as"cq cq CD tr- CO 00 ■* o tr- ■tH o 00 tH in 00 00 o t- 00 CO 1 I 00 tr- b- OS C> t> CO t^cq-QO '^ O CO o tH in iH cq*cq O CO O Tfl in th CO CD CO 00 OO cq tH cq CD ■ OS CO CD CD tH 00 I> th cq"i> CO--"^THcqco THc-com-^ rHcot>cqco oodco^oTcq r-i-r-i cq tH <>a CO CO in -^ OS CO 00 OS 00 t- as CO "*iH t-COiH iH cq 00 cq th iH CO O CO CO '.^t* -^J< CO rh iH in T!j4 lo in ■* OS O t- CD OO in ooo t- in CD CO ic t- ira CO CO CO T-H in ■* Tt< 00 m OS 00 cq m CD as CO cq OS OO CO as 00 CO CO o cq c- oeo CO OS CD CO CD CO ■^ OS m -"^ OS in o CO t- CO OS CO OS CD CO OO ■* as" t- CO 00 cq OS OS OS o" cq iH in in in oooo cq CO cq cq CO cq in 00 OS iH in CO in -rjH ooco 00 O 00 t- OO -^ OS oT o" in in" CD o -^ in CO CO Tji -^^t* iH) in i-t-H iH iH tH tHt-TtH r-T locot-ooas oi-(.ooo» TtH"^TiHTt<"^ minininm mininmin cocdcdcdcd cdcocdcdcd t-i>>t-t-t- t-t-t-t>t- OOOOOOOOOO OOOOOOOOOO OOOOOOOOOO 0000000000 oooooooooo oooooooooo oooooooooo iHi-HrHiHrH iHiHtHwH iHiHiHTHrH iHrHrHiHiH iHiHiHrHiH t-IiHiHtHtH tHiHtHtHi-* Statistical Review. 159 i-i CD Ir- CD OS o:) t- iH tH CO CD CD ■tH'cO 05 CO d OS Ob t- lO CD t- 00 OS O t> t*l (MOM w cq U3 (W 00 00 0"0 CO O OS 1-1 ■<*^ CO OS osirs 00 t- CO 00 00 t- 00 OS O CO CO o la 00 O U3 OS OS ; ira ij^ CD CO N o CD O iH CO C<1 00 O tH OS ^ CO OS in CD os__co^ ooia OS -TtH OS t- M CO CD 00 CO 00 CDtNl" cq 00 rH OS t- ICi c- ■*. "^ *^ 1-i OS 00 OS ITS in CO rH C^ 00 CO OS 00 00 cDOOcocoin t-c-T*HO06 ososqo-^cd 00OSCoo od 1-4 cq iHO in 00 CI o in in 00 in CD -S^ in CO • iH Cq '^J* iH T H iH m t- C<1 c CO "^ iH C-1 CO OS in CO -^ oTin iH CD 1-1 O 00 OS "^ b- cq 00 OS O CO os"oo t- CO OS in CD ■* CO OS m "* o co" O CO 00 ca t- CD OS CD "^_^0 00 CO iH t> m o-^ (M cq -^ C-t-OOOOO rHCOCOOOOS ■ •* o • OS CO ' ^ CO 00 m (?q CO -* cq iH cq cq t> iH O OS OS 04 O 00 00 CO OS iH O OS OS iH -# o cq^ -d^'in CD o ■<*< T)H 1-j o in OS in co^os os"^ OS CO CD CD CO O t- CO 00 oq ■i-H l> 00 '^ ■* I cd" 00 os" i-T cq" tH th th ffq (M CD OS cq oo 00 CO in oT in o CO CD 00 CO tH CO iH CD 00 O 00 m CO CO o -^o" CO CO "^ 00 00 OS CD Tt^cq^ coo in CO in i> t-co ,H 00 tH 00 00 oo CD CO O CO iH OS '^^'^ t> OO OO CD CO c^a c 00 o oo" ■-*" i-T "^ CD O "^ 00 iH cq -^ t- CD t- iH c CO OO iH tH 00 CO tH CO CD 00 " ~" CO ca OS S ■<*< OS 00 J CO m CO H -* t- t- in cq iH OS^ 00 c y-i e^co -^ 0000000000 oooooooooo ososososos ro 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 if iHiHiHiHiH ^T-irHiHiH rHiHiHrHi-l O rt* m OS n^ oo B^ o in ^00 iH THcqcqcqcq cqcoTt p. CD o Hoc 14 t- 00 O 00 ■<*< Tj^ o 00_^ OS CO CD CO CD to ■* CD O CD a a a aS § ° ^S "I ,-. » » cS cd ^ o o -^ 160 Statistical Review. o PL, P m m < o P5 »s«. ■OojS'O fl >^ 0) *S.S^ plus Res of L omp ^ ee « to-SiSS n« (/!^ !z; o V u "A ^ fl in ■■U T-i 3 -(-> frt !> O ^ P^ OOOt- 00 in O tH CD Tj* W CO CO CD OSOIO (MOOSTlHOO t-JtHOCD«D rH 00 00 tH O OS t- OS 00 00 00 DO M eOOOO t-t-OOt-00 CJSOSOOiHCO loot-^ ooioot-^co tHihoToocd 00 tm TjJ -** 5; oco eci lo e^ -;t^ T-1 Tt< LO t- oo eq OS o 03 t-Tt<00 t- lOO«DCOCD cg oo oJcq ;* lOoo-^TPoq T-i '^ <:d t- -r-i iHtHtHi-I rHriiHiHN -.OOCO'^Cq COTt^COlOlO COCOOOeqcO t-OOOO^TH OSICI>OSCO iHC0OI>00 s.C;t-^CD OSOO tjh" CO CO lo no LO LO CO OS CO CO -^ CD l> 00 o COO 00 00 '^ t-t-rH OOO 00 lO O OS O CO O 00-^t< rH OS o oq Tt* CO C-rH OOCO t- O rH OOO >0 O OS OS t- 00 OS Tt^" CD O 00 t- ■<* CD rH OS CO OOS LO t- o Tt5 r> US 00 CO ■* CO 00 W3 ^ Oi t> cq_^ LO tP c>q OS t^ l> LO C- CD t- W3 CO LO LO CO eg tH tHiH tH i-l rH COCq Cqco ■* cot- OS rH ■^"i>o"coco iH rH eg cq eg ooooo oooocg O O CD O C> O O O O CO 0_^ 0_^ O O O O O O O CD OS cd" rH eg" cq CO W lO o O OS -^ CO cq LO iH OS eg rH OS t- 00 oo It- LO oo -^ CO LO eg •^rHfrq-^io i>os'"ooo OS CO rH -^ tP rH O 00 00 O LO OS t- t- CO t- O 00 CO CO COt-cq^T^OO COOrHOO-*^ rH cq eg CO ■^'" -^ CO co" t- LO t- 00 cq CO 00 00 00 CO t> rH OS ^ C- 00 00""*" t- t- 00 t> LO '■^LO 10 10 CO CD CO eg" 00 CO O CO CO '^t* -^ '<^ tr- rH 00 OS LO CO CO LO o o 00 cq CO 00 CO CO rH LO -^"cq eg >o" LO 10 eg t- CO CO rH CO CD 00^ rH co" 00 CO cq" rH rH rH eg cq CO LO OS CD t- cq OS LO cq th -* !>• eg CO ^ CO CO ^" -^ tH ("6381 0% joijd p^:^'Bml:^sa) CD LO CO OS o t- t- cq o LO CO 00 th o 00 10 eg CO tp eg o -^ o Tt< tj< co qo co co os 00 rH r> os_^os^ *^°*i'^'^'~t '^^'^„*^^^"^ •^Loi>oscg cDOco"ooco r>oorHcoco" T-i rH eg c^ rH co" 00 00 t- 00 Tt^ 00 O rH O 00 00 CO rH T-i cq ■<*" rh 00 "*" TjT cq CO t- t- o CO t- CD t* rH LO CO CO OS o t- os CO cq rH CO CD LO O OS O CD O O OS CD 00 ■t^ CO rHOs" cq o CD 00 10 CO b- 00 OS o rH eg CO -^ 10 CD t- 00 OS o iH cq CO '^ 10 CD t- CO OS o rH cq CO Tt< ■^■"^■^"^tJI LOIOIOIOLO lOLOlOlOlO CDCOCOCDCD CDCDCOCDCO t— l>t>t-t- 0000000000 0000000000 0000000000 CO 00 00 00 00 0000000000 0000000000 rH rH rH rH rH rH rH rH rH rH rH rH rH rH rH rH iH iH rH rH rH rH rH rH rH rH rH rH rH rH Statistical Review. 161 ■^ -^ iH tH 00 lOOO tr^ Lfl to tH '^ U5 tH O 00 CO tH 00 CO t- OS CO t- 00 CO OS o_ tH -^^^ tH 00 00 CD OS m rH iH '^ CO cq T-H tH o_ iH t-T TjT o" ci rH O -* U3 Ua OS 00 iH ■* OO ■<# t-" tH O 00 Tt^" ■^ OO -* CO o O 00 O C<1 o 00 co" coos"-*" OO lf3 Tt^ ■* lO tH Cq 00^ in CD Os"rH"'*"in OS CO -^ O M '<*^ O^ tH OO 0_ CQ 00 i-TcJcD in CO 00 t- t- CO 0_ CD CO OO •'d^^ os" (m" '«i^' in" oo 00 CO CO o w OS (M O iH in cq" CO co" co" tJh*' co" co" r> i> t-" o oJ'tH co"in iH iH iH iH tH in lO CO b^ o iH tH rH T-t (M ■T*r CO CO t^ rH (rq c-"l> Tji TJH in rJH ■^ii CDCDininm inininmtn ininininT*^ 00 OS iH 00 O t- CO 00 OS 00 O CD CO T-\ iH CD tH oj -* t- CO 00 OS tH -"co"os" in CO CO co__os__o l>"r-rcD "^ in in C<1 CO CO in CQ ^ CD CD CO CO OS "* o t- CO OS o cTiHCO iH OS "rJH "tH 00 00 oq OS OS 00 CO OS oToTc OS -^ c t- oo T OS iH m OOi-H OS cq cq o in 00 o "* CO OS ''i* 00 rH CD in OS CO oo -tjf -^^t^ o o os^ co" CO r-T CO OS eq o^ '* iH f o" co" co" -OS O iM ^ iH cq oq OS CO OS CO o t- CO Cj3 c^3 oq CD oo iH t- "* OS in CO tH cq"od 00 iH OS in OS^iM_^CO 00 "^"tH <=l T^ OO CO CO CO OS CO t- in oq tH t> 00 rt> CO tH -^ oo rH t-^ oq 00 th" cq" (> CO Tt< O CO rH rH t> OS_Oa^' t-" in t> oq oq oq cq o) CO o oq CO ■* t- CO CD 1 OS Tf OO D^ o o^ in " in co" oq" tH tH 00 "^ tr- CO o o O Tt< in in ■*"co CD C0_^ in o oq CO CO in o CO o t- in m OS in cd"i-h CO 00 <=) OS QO CD odos"in in rH OS CO '"^^ -*i^ CD CO oq iH OO'* CO oq CO 00 OS 00 o M t>. CD CD^ CO^ iH 00"cD-^" ■«*< m OS oq T I oq ■< OS OS CO H oo t-rH 3 CD t-OO OS 00 oq "* CO co^ t> co" oq 1-^ O OO oTco" OS eq t- 00 in o in oq oq 00 OS rH OS^ O rH rH oq oq tr- O O 00 l>"^r-r t- ■* CO ooos o in OS CO OS cD^oq_ cd"os" in CD CD OS 00 oq OS o o^oo co_^ oo" oi" os" oq T " rH CO CD oq CD oq la CD CD Oq CO CO m 00 in ■* oq in t- OS P. 05 rH rH in in in CO oq c o o CD"* CD O O 00 !>• O t- b- ■>* oq in oq ■^ in OS rH oq o 00 OS CO rH rH rH rH oq rH 00 "* t- CO OS CO CO t> CO os'o 00 OS rH oa in OS oq QO CD O CO m o t- o ■* ■* O 00 CD CO CO tH CO t> t- OS oq in t- rH rH oq oq oq CO in 00 Th CO OS 00 in CO tr- CO t- OS OS t- t-" OS of CO t-^ t- OS CO C- CO oq cq CO CO -^ o 00 b- rH oq <=> 1-^ ZO l-{ T-\ CO oo_^ in t> i>- r-T os" •^" oq "*" rH OS (O rH oq in in t- 00 OS O rH OS CO CO OS rH CO 00 t- '"l ^^ ^^ "^ ^ ■* oq co" oT 00 CO CO to "* OS OS O rH OS O OS rH O ■* O t> 00 oq CO in OS cq in m in os" "* in in ■*" OQ t- oq CO 00 oq CO CO t- ■* oq '^ in rH oo in OS OS CO oo ■* oq oq tr- O^ rHOO oToS os" oq tr- ■* rH i-H m rH tr- O rH m oq CO 00 O OS^ CD Th" t- CD m CD o th oq t> rH OS O rH CO in t-^in <0 rH "* CO "* in q"co oo CO 3 1- oq o H rH oq oq in t- tM OS O in 00 OS CD 00 in OS t- oD o oq" -* in" CO* os' OS CD in OS o "* in in o CO t-^ rH in oq" oq oq OQ CO in o rH rH rH rH oq in 00 in 00 oq t- oo"co oo ■* CO ■* oq"oq" CO CD oq oq OS CD OS oq CO CD c CD oq CQCD oq o oq ■* CO CO CO m CO t- ooos t- t- t- t- t- 00 00 00 00 00 O rH oq CO -* oo 00 00 00 00 oo 00 00 00 00 in CD t- ooos oo oo 00 00 00 oo oo 00 00 00 O rH 05 CO "* OS OS OS OS OS 00 00 00 00 00 rH ■rH rH rH rH in CO o 00 OS OS OS OS OS OS 00 00 oo 00 00 O rH oq CO "* o o o o o OS OS cTS OS OS APPENDIX. TRUSTEES OF THE NEW-YORK LIFE INSURANCE CO., 1845-1905. Name Entered Andrews> Loeing 1845 Anthony, Charles L 1865 Appleton, William H 1852 AsPiNWALL, William H 1845 Baldwin, C. C 1884 Barton, William 1849 Battelle, Lewis F 1868 Beach, John C 1849 Beers, William H 1869 Benedict, Spencer S 1845 Blair, James A 1901 Bogert, Cornelius R., M. D. 1870 BoGERT, Henry K 1845 BoKEE, David A 1848 Booth, William A 1863 Bowers, Henry 1866 Bristow, Benjamin H 1885 Brown, James 1845 Buckley, William F 1887 Buckner, Thomas A 1901 BusHNELL, Orsamus 1846 Bussing, John S 1847 Carman, Richard F 1 846 Center, Edward C 1845 Claflin, Horace B 1868 Claplin, John 1885 Cobb, Sanpoed 1865 Coleman, Robert B 1846 162 Ceased Remarks 1848 Died January 22, 1875. 1874 Died May, 1874. 1899 Died October 19, 1899. 1847 Died January, 1875. 1897 Died May 12, 1897. 1884 Died September, 1884. 1870 Died March 11, 1870. 1856 Died July 27, 1856. 1892 Died November 16, 1893, 1851 Resigned in 1851. .... Active in 1905. 1877 Died November 11, 1877, 1848 Died August 30, 1875. 1859 Died March, 1859. 1895 Died December 28, 1895. 1891 Died February 12, 1891. 1889 Resigned in 1889. 1847 Died November 1, 1877. 1902 Died November 29, 1902. Active in 1905. 1864 Died August 11, 1868. 1864 Died June 1, 1864. 1846 Died July 13, 1867. 1846 Died November 6, 1860. 1885 Died November 14, 1885. Active in 1905. 1876 Died May 22, 1876. 1849 Died October 31, 1882. Appendix. 163 Name Entered Collins, Robert B 1860 CoMSTOCK, David A 1845 Ceydek, John 1845 CuETiss, Cyrus 1849 Dart, Russell 1852 Dodge, Samuel N 1848 Dows, David 1856 DusENBUEY, William C 1849 Fairchild, Charles S 1892 Faiechild, Robert G 1850 FiSHEE, Selig S 1878 FowLEE, Thomas P 1896 Franklin, Moeeis 1847 Feeeman, Alfred, M. D 1847 Feeeman, Pliny 1848 FuLLEE, Dudley B 1863 FuEMAN, John M 1875 Gibbs, Edward N 1889 Grace, William R 1892 Geant, Richaed S 1880 Geeer, George 1851 Harper, James 1845 Herrick, Jacob B 1847 Hicks, Henry W 1845 HiGGiNS, Blias S 1885 HoBART, Garret A 1897 Hone, Philip 1848 Hornblower, William B . . . 1890 Hoyt, Edwin 1867 Hutchinson, Richard J . . . . 1847 Ingersoll, William E 1899 Inman, John H 1896 Irwin, Richaed 1845 Kendall, Isaac C 1849 Kennedy, John S 1903 King, James G., Je 1865 KiNGSLEY, Daewin P 1898 Langdon, Woodbuey 1892 Lewis, Waltee H 1885 LiNDSLEY, Caleb F 1846 Ceased Remarks 1892 Died January 6, 1894. 1847 Died November 26, 1855. 1847 Died in 1868. 1852 Died June 25, 1879. 1865 Died September 13, 1865. 1849 Died April, 1865. 1885 Died March 30, 1890. 1867 Died February, 1867. Active in 1905. 1852 Died February 9, 1877. 1884 Died January, 1884. Active in 1905. 1885 Died October 27, 1885. 1861 Died February 8, 1861. 1864 Died in May, 1879. 1868 Died March 18, 1868. 1884 Died December 11, 1884. 1900 Died October 20, 1900. 1904 Died March 21, 1904. 1887 Declined re-election. 1862 Died July 1, 1870. 1848 Died in 1869. 1851 Died January 2, 1864. 1846 Died September 24, 1867. 1889 Died August 18, 1889. 1899 Died November 21, 1899. 1850 Died in 1851. Active in 1905. 1874 Died May, 1874. 1849 Died August 2, 1869. Active in 1905. 1896 Died November 5, 1896. 1847 Died June 27, 1888. 1878 Died August 18, 1878. Active in 1905. 1867 Died June, 1867. Active in 1905. Active in 1905. 1901 Died February 18, 1901. 1849 Died February 28, 1868. 164 Appendix. Name Entered Ceased Livingston, Schuyler 1845 1846 LowRY, Robert J 1896 .... Ludlow, Thomas W 1845 1847 Mackay, Clarence H 1904 .... Mairs, John 1852 1885 Martin, Charles J 1855 1860 Martin, Edward 1867 1892 McCall, John A 1892 Merchant, Aaron M 1846 1848 Miller, Daniel S 1849 1877 Morris, Robert H 1846 1847 Morrison, George A 1894 .... Mortimer, Henry C 1889 .... MusER, Richard 1885 1893 Nelson, Henry A 1847 1852 Nevins, David 1894 1895 Nixon, John M 1846 1869 Norrie, Adam 1845 1847 Ogden, James De Peyster . . 1845 1847 Orr, Alexander E 1900 .... Osgood, George A 1865 1882 Paine, Augustus G 1892 .... Patrick, William 1852 1863 Paxson, Samuel C 1847 1852 Perkins, George W 1893 .... Plunkett, William B 1900 .... Potts, George H 1884 1888 PuRDY, Richard E 1846 1849 Randolph, Edmund D 1892 .... Reading, Richard A 1846 1848 Ream, Norman B 1903 .... Reed, Almet 1845 1845 Reed, Thomas B 1899 1902 Reybuen, James 1845 1846 Rice, John 1852 1856 Richards, Thomas B 1845 1846 Roberts, Marshall 1846 1849 Rogers, John L 1851 1869 Sanderson, Edward F 1845 1845 Seaman, Henry 1 1849 1861 Remarks Died September, 1863. Active in 1905. Died in 1878. Active in 1905. Died December 7, 1885. Died in 1888. Resigned in 1892. Active in 1905. Died January 8, 1852. Died April 9, 1878. Died October 23, 1855. Active in 1905. Active in 1905. Died August 10, 1893. Died December 13, 1861. Resigned in 1895. Died February 12, 1869. Died June 6, 1882. Died April 7, 1870. Active in 1905. Died November 13, 1882. Active in 1905. Died September 8, 1875. Died July, 1860. Active in 1905. Active in 1905. Died in 1888. Died January 14, 1849. Active in 1905. Died June 7, 1871. Active in 1905. Died March 1, 1880. Died December 7, 1902. Died in 1849. Died September 10, 1856. Died April 1, 1848. Died September 11, 1880. Died December 2, 1869. Died September 26, 1866. Died May, 1861. Appendix. Name Entered Ceased Seymour, John F 1870 1879 Seymour, William N 1847 1851 Smull, Thomas 1863 1866 Stearns, John N 1885 1892 Steele, Hiram R 1892 .... Stillman, Jambs 1900 .... Straus, Oscar S 1894 Strong, William L 1884 1900 Studwell, Alexander 1879 1891 SuARBZ, Leonardo S 1845 1847 Suydam, Heney, Jr 1855 1858 Taylor, Robert L 1845 1846 Tuck, Henry, M. D 1878 1904 Valentine, John J 1894 1901 Vandervoort, Petee H 1851 1854 Wadsworth, Julius 1852 1855 Walters, Henry 1904 .... Ward WELL, Jeremiah M. . . . 1847 1851 Weeks, Rufus W 1891 1892 Welch, Archibald H 1882 1898 Wells, David A 1894 1898 Wetmore, Prosper M 1845 1847 White, Loomis L 1875 1892 Whitney, Wiluam C 1892 1893 Whittemore, Edward A. . . . 1877 1881 Williams, John B 1858 1868 Woodhull, Albert 1846 1847 Wright, Charles, M. D 1877 1883 165 Remarks Died July 3, 1879. Died June 5, 1881. Died December, 1866. Resigned in 1892. Active in 1905. Active in 1905. Active in 1905. Died November 2, 1900. Died October 5, 1891. Died in 1874. Died April 26, 1858. Died February 10, 1878. Died September 2, 1904. Resigned in 1901. Died February 13, 1876. Died May 28, 1887. Active in 1905. Died December 20, 1881. Resigned in 1892. Died April 6, 1892. Died November 6, 1898. Died March 18, 1876. Resigned in 1892. Died February 2, 1904. Died April 15, 1881. Died September, 1877. Died August 31, 1860. Died September 2, 1883. A BRIEF HISTORY OF THE NEW-YORK LIFE INSURANCE COMPANY. 1845-1895. The New-Yoek Life Insurance Company is a purely mutual organi- zation, doing business under a perpetual charter adopted July 12, 1893, certified by the Attorney-General and approved by the Superintendent of Insurance July 26, 1893, which charter is a consolidation of the authority granted by the Legislature under the special Acts of May 21, 1841, April 18, 1843, April 5, 1849, and the general "Insurance Law" of 1892. The Company was organized April 10, 1845, as the "Nautilus Insurance Com- pany", the present name being authorized by the Act of April 5, 1849, which also gave the Company the authority to "make and execute trusts". The first officers were James De Peyster Ogden, President, Aaron M. Merchant, Vice-President, and Lewis Benton, Secretary. The Company began business with applications for $300,000— this being a condition of organization— and the first life policy was issued on April 17, 1845. The financial basis of the Company was $50,000 in subscription notes, which were continued until November 30, 1850, when they were given up and canceled. The makers of these notes acquired no special rights, like those enjoyed by the owners of capital stock, and the only compensation for their guarantee was five per cent, per annum, allowed during three of the five years which the notes were held by the Company. The first policies issued, following the custom of the time, were abso- lutely forfeitable for any of the following causes: (1) The non-payment of any premium when due ; (2) death by the insured's own hand, upon the high seas, in consequence of a duel, by the hands of Justice, or in known violation of any law of the United States or of any State or Province wherein residence or travel were allowed; (3) residence or travel south of the southern boundaries of Virginia and Kentucky between July 1 and November 1, or at any time beyond the settled limits of the United States, 166 A Brief History. 167 Canada, Nova Scotia and New Brunswick; (4) military or naval service, the militia in time of peace excepted; (5) any untrue statement in the application. Liberty of residence and travel in the South were much re- stricted, even to residents, except on the payment of extra charges. Among the first 1,000 policies issued, 339 were upon the lives of negro slaves in Maryland and Virginia. The amounts were usually less than $500, the term one year, for which the seven-year rate was charged. The first policy to mature by the death of the insured was a slave policy, and was for $225. The issue of slave policies was discontinued by direction of the Trustees, April 19, 1848. Of the first 1,000 policies, only 342 were whole life policies, the remainder being for shorter periods, 374 being for one year and 224 for seven years. Policy No. 1,000 was issued March 16, 1847. To reach this point had required 23 months. In April, 1847, Mr. A. M. Merchant, the former Vice-President, was elected President, and Mr. Robert B. Coleman Vice-President. Mr. Merchant resigned in December, 1848, and was succeeded by Morris Franklin, who held the ofSce until his death in 1885. Two traveling agents were appointed in 1848 and strenuous efforts were put forth to increase the business. Among the new agents appointed were Schuyler Colfax, Thomas A. Hen- dricks, Lew Wallace and Hugh McCulloeh. None of them, however, achieved any great success in the work. A telegram first appears in the Company's records in 1848. It was from Utica, N. Y., and thirteen words cost 37 cents. In 1849 there were 31,506 deaths from cholera in the United States, of which number 5,071 occurred in New York City. Between June 13 and August 8, the Company refused to issue term policies in New York and Brooklyn. The deaths from cholera among the Company's policy- holders from 1845 to 1892 were exactly 100, the largest number occurring in any one year being 25 in 1850. Upon the discovery of gold in California the Company wrote California risks on the seven-year table, to run three years only, and added an extra of three per cent, on the amount insured. On November 13, 1850, the Company made the first recorded change in its policy forms by eliminating the suicide clause and the clause relating to death upon the high seas, and by inserting a clause making them null and void in case of death from intoxicating drinks or opium. On Septem- ber 19, 1851, $100,000 was deposited with the Comptroller of the State at Albany as required by the new deposit law of April 8, 1851. In June, 1852, the Company made its first report to the Comptroller under the Act of April 8, 1851, and during the following year the policies of the Company were valued upon insurance principles for the first time. Its surplus, after making due allowance for a reinsurance fund, was found to be $25,314. During 1853 yellow fever was epidemic at various southern sea-ports and 168 A Brief History. along the Mississippi River. The number of deaths from this cause in New Orleans was 7,970. The deaths from this cause among policy-holders from 1853 to 1892 were 138, the largest number occurring in one year being 26, in 1878. The eleventh annual report, presented to the Trustees on January 26, 1856, showed the assets of the Company to be $1,059,008.65, and the surplus $148,718.23. The Company had paid policy-holders $1,027,202.64, and its risks in force were $10,277,101. In 1855 the first Insurance Department — that of Massachusetts — was created, although certified statements were required in New York, Rhode Island, Ohio, Illinois, Kentucky and Tennessee. State supervision was so crude, however, that it was more difficult to satisfy the officials of these States than it now is to comply with the much more elaborate requirements of the 82 Insurance Departments to which the Company reports. The New York Insurance Department was created in 1859, and the reports of these two departments furnish a fairly complete history of the progress of Life Insurance in the United States. The year 1857 was marked by a severe financial crisis. Among the prominent failures in New York City was the dry goods house of Bowen MeNamee & Co., at 112 and 114 Broadway. The New-Yoek Life purchased the building formerly owned by this firm and, in May, 1858, occupied its own office building for the first time in its his- tory. In 1859 gold was discovered at Pike's Peak and the Company ac- cepted risks upon emigrants to the new gold regions at an extra of one and one-half per cent, on the amount insured. During the same year it abol- ished the extra rate upon California risks and established an agency in San Francisco. During the period of fourteen years, 1845-1859, the Company grad- ually extended its operations from the home State to twenty-five others and to the District of Columbia. Thus, in 1845 it did business in one State, in 1846 in five States, in 1847 in eighteen States, in 1848 in twenty-two States and the District of Columbia, and between 1848 and 1859 it began business in four additional States. In May, 1860, the Life Underwriters' Convention held its second meeting in New York and discussed at considerable length the subject of non-forfeiting policies. Most companies allowed paid-up insurance for some amount upon policies several years in force, but there was no guar- antee of it in the policy. A proposed non-forfeiture law had been under discussion in the Massachusetts Legislature since March, 1859. Hon. Elizur Wright, the Massachusetts Commissioner, who had proposed the law, and Hon. William Barnes, the New York Superintendent, were present at the Convention and urged the justice, either of a law or of a non-forfeiture clause in the policy. A committee headed by Mr. Winston, President of A Brief History. 169 the Mutual Life, reported against any law or clause on the subject. On June 13 following, the Officers of the New-Yoek Life submitted to the Trus- tees a proposition to issue lO-payment life policies with a non-forfeiture clause allowing paid-up insurance after two annual premiums had been paid. The proposition was adopted, and on August 13, 1860, the Company issued the first non-forfeiting policy written by any life company doing a general business. The New-Yoek Life thus became the pioneer in a reform that has saved millions of dollars to unfortunate policy-holders. Early in 1861 the Company adopted a plan for the redemption of its dividends, which had been issued in scrip and upon which annual interest was paid. The charter permitted their redemption after the amount reached $500,000, and required it after it reached .$1,000,000. The amount outstanding at this time was $735,444. The plan adopted provided for the redemption, in 1861, of all dividends declared prior to 1850, and of twenty per cent, of those declared between 1850 and 1860. During the next four years the remaining 80 per cent, of dividends declared prior to 1861 was redeemed, and in addition those of 1861 and 1862; and by paying two dividends per year in 1868 and 1869, the Company in 1869 cleared ofE all arrearages on its dividend account. At the outbreak of the Civil War a meeting of delegates from sixteen companies was held in New York, and it was recommended that the com- panies issue war permits upon the payment of $50 per $1,000 extra, and an additional $50 per $1,000 for service south of 34 degrees north latitude. The New-Yoek Life announced on April 24 that it would accept war risks on these terms. The total number of war permits issued by the Company, 1861-1865, was 731, on policies amounting to $1,151,950, and there were 73 war losses, amounting to $107,100. The amount received in extra pre- miums was $72,754.86. The losses above the probable were $91,897. Of this amount $52,801.82 was incurred under policies issued prior to Decem- ber 31, 1860. If this loss had been equally distributed upon the insurance in force at that date, it would have cost old policy-holders 81 cents per $1,000 annually. The Company had at the outbreak of the war a considerable amount of insurance in force in the seceding States. It received premiums from these policy-holders and paid their claims until communication was for- bidden by the Act of Congress of July 13, 1861. Of course, no war permits were issued to policy-holders in arms against the United States, but the Company agreed that, upon the cessation of hostilities it would either pur- chase lapsed policies at a fair valuation, or reinstate them upon satisfactory medical examination and the payment of back premiums with interest. Some of the Company's southern agents continued to act for it during the 170 A Brief History. war and resumed their active relations with it as soon as the war terminated. Lapsed policies to the amount of about $1,000,000 were reinstated in the South during the four years following 1865. All scrip dividends held on lapsed policies were paid in full, whether the policies were revived or not. The business of the Company increased rapidly during the war, and in 1862, of the 6,528 new policies issued by the eleven life companies of New York City, the New- York Life issued 3,302, or more than one-half. This was so great an achievement in those days that it was noticed in the annual report of Superintendent Barnes. The premium income of the Company exceeded one million dollars for the first time in 1863. With the advent of peace came a period of rapid development of the remote western States and Territories, and an era of railroad building and other industrial enterprises requiring credit, which finally culminated in the financial panic of 1873. Life insurance prospered with other business on an unexampled scale, reaching a point in 1869 which proved high-water mark for nineteen years. The New-Yoek Life re-established its business in the South, and pushed into the West along the line of the Pacific rail- ways where, on May 10, 1869, the driving of the "golden spike", just north of Salt Lake City, celebrated the union by rail of the Atlantic and Pacific coasts. Colonel Alexander Hawes, one of the Company's representatives, wrote the first application in Salt Lake City, and received fifteen thousand dollars in advance premiums before the first policy was ready for delivery. In 1870 the Company opened its first European agency, Mr. Harry Homans being appointed, on March 26, "General Agent for the Kingdom of Great Britain and the Continent of Europe". Great Britain was after- ward made a separate department, and Mr. Homans managed the business upon the Continent with great success until his death in 1889. During 1870 the Company occupied its new offices at 346 & 348 Broadway. The site had been acquired nearly three years before, while the building that formerly occupied it was burning. The new building was four stories in height and contained the first passenger elevator used in New York. It seemed large enough for the Company's needs for all time. Two stories were added in 1880, and the Company managed to get along in the enlarged building until April, 1896, when it occupied the rear half of its present twelve story building, which covers the same site as the building of 1870, and as much more ground directly in rear of it. Between 1856 and 1871 the Company established agencies in twenty- four additional States and countries, including nearly all the remaining States and Territories of the United States, the several provinces of Canada, and in England and France as above noted. It thus began its career of A Brief History. 171 world-wide influence and benefaction which was destined to make it the great International Life Insurance Company. In January, 1871, the Company began the issue of Ten- Year Dividend Policies, upon what was afterwards known as the Tontine plan. This policy proved so popular that new features were added in the following year, and the new form was known as the "Tontine Investment Policy". It has long been fashionable in some quarters to reserve the severest words in the dic- tionary to describe the original Tontines, because they were forfeitable for non-payment of premium. Such writers lack historical perspective. It must be remembered that when Tontines were first introduced, non-forfeit- ing policies were less than twelve years old, and that if Tontines took a step backward with respect to forfeiture, they took one forward with respect to a cash surrender value, equal to the full reserve at the end of a selected period. They established this principle in American Life Insurance, and then they dropped the forfeitable feature. In 1873 both cholera and yellow fever were epidemic in the United States. There were about 3,800 deaths by the former and over 3,000 by the latter. The Company paid eight cholera losses and nineteen yellow fever losses— thirteen of the latter occurring in a single month. During this year the Company wrote policy No. 100,000. It was issued on August 1 upon the life of Mr. Marcus Claypool, of Muneie, Ind., and was a Tontine Investment Policy for $10,000. The six years following the panic of 1873 were hard years in Life Insurance, as well as in general business. The general contraction in values which took place, incident to the resumption of specie payments in 1879, played sad havoc with investments made upon insufficient margins. The brood of new companies that had sprung up during the inflation period, being inefficiently and, in some cases, corruptly managed, nearly all re-insured or failed, and their downfall awakened wide-spread bitterness and distrust. The actual losses from failing companies, from 1871 to 1880 — which includes practically all losses of this kind in the United States — were about 35 million dollars. The number of companies doing biisiness in New Tork declined from 50 to 31, the new insurance fell off from 330 millions to 150 millions, the insurance in force declined from 1,874 millions to 1,312 millions, and the total income dropped from 107 millions to 69 millions. The New- York Life's new business was 22 millions in 1874, and 17 millions in 1879; its insurance in force was 123 millions in 1874, and 127 in 1879 ; and its income was $8,182,564 in 1874, and $7,887,126 in 1879. The Company was examined by the Insurance Department during this period, and the total depreciation in its assets, including all reductions made by the Department, less the increase in market value of securities and the 172 A Brief History. profit realized on securities sold, was only $347,003.06— a trifle over one per cent, upon the average assets held during the period. The decade following December 31, 1879, was one of the most pros- perous in the history of the country, and Life Insurance grew as never before except in the five years immediately following the Civil War. The New- York Life, which had felt the hard times less than other companies, responded more fully to the improved conditions of business. The follow- ing comparison between various items in the New- York Life and in those of all other life companies doing business in New York State in the years 1880 and 1889, will be instructive: Items New-York Life AH other Go's 1880. New Insurance $22,229,979 $165,274,277 1889. do 151,119,088 634,977,653 1880. Insurance in force 135,726,916 1,340,268,256 1889. do 495,601,970 2,649,075,341 1880. Income 8,224,172 68,579,273 1889. do 28,830,123 139,354,576 1880. Paid Policy-holders 4,499,891 48,053,184 1889. do 12,121,122 67,152,545 1880. Assets 43,031,142 374,919,867 1889. do 104,415,322 592,528,405 During the period 1871-1889 the New- York Life added largely to its clientage among foreign nations. Thus, in 1870 the Company was doing business in fifty-one States and countries, in 1876 it was doing business in sixty-two States and countries, in 1881 in seventy-three, in 1882 in eighty- five, in 1884 in ninety-six, and in 1889 in one hundred and fourteen. During this period the Company 's 10-year and 15- Year Tontines began to mature, with such results as gave a new impetus to its business. The deferred dividend policy, with a guaranteed cash surrender value and other valuable options at the end of selected periods, was seen to be such a com- bination of insurance and investment as meets the requirements of the modern business and professional man ; and the popularity of this form of insurance has revolutionized the business of Life Insurance. Prior to 1880 there was not a life company in the country, except the companies issuing Tontines, which guaranteed as a cash surrender value the full reserve under the policy ; now there is scarcely a company that does not guarantee such a surrender value at the end of a definite period. Of course, hide-bound con- servatism did not yield without a struggle, and this struggle was carried A Brief History. 173 on against Tontines in the Legislature and in the courts. In this fight for the liberty of contract the New- York Life bore its full share. During this period the New-Yoek Life began, and completed with a few exceptions, the eleven office buildings— five in this country and six in Europe— which have enlisted a powerful community sentiment in favor of the Company, besides furnishing local headquarters and an investment for its continually increasing funds. These buildings have given policy-holders in their vicinity a sense of ownership in the Company, and have been a standing advertisement of no small value. The first of these buildings was erected in Paris in 1882-84. The pro- ject was under consideration by the Finance Committee for a period of about eighteen months, during which time one of the members personally examined the proposed site, and the opinions of real estate experts were secured. In recommending the purchase, the Committee submitted a report, showing that the income from business on the continent of Europe had increased from $374,300 in 1876 to $1,384,190 in 1882. The Company's buildings in Europe, with valuations December 31, 1904, are as follows : Paris, France $1,300,000 Berlin, Prussia 355,000 Vienna, Austria 335,000 Amsterdam, Holland 150,000 Buda Pest, Hungary 550,000 Belgrade, Servia 15,000 The buildings in the United States and Canada, with present valua- tions, are as follows: Home Office, New York $5,000,000 Kansas City, Mo 1,200,000 Minneapolis, Minn 600,000 St. Paul, Minn 450,000 Omaha, Neb 650,000 Montreal, Can 350,000 In October, 1885, Morris Franklin died, after a service, as President, of nearly forty years. He was succeeded by William H. Beers, who entered the service of the Company in 1851. He served as Accountant and as Cashier, and became Actuary in 1864, and Vice-President and Actuary in 1869. From the latter date he was virtually the manager of the Company. It had at that time less than $12,000,000 in assets and less than $103,000,000 174 A Brief History. of insurance; on January 1, 1892, its assets were over $125,000,000, and its insurance verged close upon $600,000,000. President Beers resigned on 'February 8, 1892, and four days later John A. McCall was elected President of the Company. Mr. McCall was born in Albany, in 1849, and all his training had tended to fit him for the high position to which he was now called. From the age of seventeen he had been conversant with the business of insurance, first in a general insur- ance agency, and afterward for sixteen years in the Insurance Department, where, by the force of his own ability and industry, he rose from the position of clerk to that of head of the Department. During the six years preceding his election as President of the New-York Life he had been Comptroller of the Equitable Life Assurance Society. For a summary of the history of the Company from 1892 to 1895, see the introductory chapter of this work. CHAETEE AND DECLAEATION OF THE NEW-YOEK LIFE INSUEANCE COMPANY. (Aaopted 12th July, 1893.) This is to Certify that the New- York Life Insurance Company has duly accepted the provisions of the Act of the Legislature of the State of New York, Chapter 690 of the Laws of 1892, known as "The Insur- ance Law", and the amendments thereto, and in conformity with the same has duly adopted the following amended charter: Article I. The name of the Company shall continue to be "New- York Life Insurance Company". Article II. The Company shall be located and its principal place of business shall be in the City of New York. Article III. The business of the Company shall be insurance on lives and all and every insurance pertaining to life, and receiving and executing trusts, and making endowments, and granting, purchasing and disposing of annuities, such kind of insurance being authorized under subdivision one of Section 70 of "The Insurance Law". Article IV. Section 1. All the corporate powers of the Company shall be exer- cised by a board of trustees and such officers and agents as the board may appoint. Section 2. The Board of Trustees shall consist of twenty-four (24) elected persons, a majority of whom shall be citizens and residents of the State of New York, and the President, who shall be ex-officio a member of the board. 15 175 176 Charter and Declaration. Section 3. The elected trustees shall be divided into four equal classes and as the term of each class shall expire its successors shall be elected for a term of four years, six trustees to be elected each year. Vacancies occasioned by death, resignation or otherwise shall be filled by the Board of Trustees, a majority of the votes of those present constituting a choice. Each class shall hold over until its successors are elected and this article shall not be construed so as to prevent a trustee going out from being eligible as a new trustee. Section 4. The Board of Trustees shall have power to make such by-laws, rules and regulations for the transaction of the business of the Company, not inconsistent with this charter or the laws of the State, as may be deemed expedient, and to amend or repeal such by-laws, rules and regulations. Article V. Section 1. The annual election of members of the Board of Trustees to fill the places of the outgoing class shall be held on the second Wed- nesday of April in each year. Notice of the time and place of such election shall be given in two public newspapers printed in the City of New York and in the State paper daily for one week preceding such election. Section 2. At each election three inspectors shall be elected to pre- side at the next annual election of trustees, and at such election each member of the Company shall be entitled to one vote in person or by proxy. Section 3. After each annual election the Board of Trustees shall elect a President and such other officers as may be prescribed by the by-laws, who shall hold their office for one year and until others are elected in their stead. Section 4. The present members of the Board of Trustees and present officers of the Company shall continue to be such trustees and officers until the expiration of the respective terms for which they have been elected. Article VI. Section 1. The Company shall have no capital stock, but shall be a mutual Company. Section 2. The officers of the Company within sixty days subsequent to the 1st of January in each year shall cause an estimate to be made of the profits and true state of the affairs of the Company, as near as may Charter and Declaration. 177 be, for the preceding year, which estimate shall be conclusive upon all persons entitled to share in any distribution of surplus which shall be made in accordance with the general provisions of law either in cash, or in reduction of premium, or in reversionary insurance payable with the policy on the same conditions as therein expressed. Article VII. The Company shall be authorized to make loans and investments as provided by "The Insurance Law" and by the Statutes of the State of New York now in force or hereafter passed, and may also loan all premiums received and invest the same in bonds and mortgages on unen- cumbered real estate within the State of New York worth fifty per cent, more than the sum charged thereon, and in all stocks created by or under the laws of this State or of the United States. Article VIII. The Company shall be entitled to all the privileges and provisions of existing laws which might be included in this charter and enjoyed by it if it were originally incorporated under "The Insurance Law" of the State. Article IX. As provided by preceding laws, and by Chapter 725 of the Laws of 1893, the Charter of the Company shall be perpetual. In Witness Whereof the Company has caused its corporate seal to be affixed hereto and to be attested by its President and Secre- tary this 24th day of July, 1893. John A. McCall, President. [l. s.] Chas. C. Whitney, Secretary. 178 Charter and Declaration. State op New York, "> > ss City and County of New York, f Before me duly appeared this 24th day of July, 1893, John A. MeCall and Charles C. Whitney, personally known to me and they sev- erally acknowledged the execution of the foregoing instrument as the act and deed of the New- York Life Insurance Company, and being by me severally duly sworn each for himself, says : That the said John A. MeCall resides in the City, County and State of New York, and is Presi- dent of the New- York Lipe Insurance Company; that the said Charles C. "Whitney resides in the City of Brooklyn, County of Kings, State of New York, and is the Secretary of the said New-York Life Insurance Company ; that the seal affixed to the foregoing instrument is the corporate seal of said Company, and was duly affixed thereto by the Secretary of said Company in pursuance of authority from the Board of Trustees by a vote of a majority of the said trustees, and that the said President and Secretary have attested the same by their signatures in pursuance of like authority. John E. Mooney, Notary Public, Kings Co. [l. s.] Certificate filed in N. Y. Co. State of New York, ATTORNEY GENERAL'S OFFICE. Albany, July 26, 1893. To the Superintendent of Insurance: I hereby certify that I have examined the annexed declaration and charter of the New- York Life Insurance Company, and that I find the same to be made in conformity with the provisions of Chapter 690, Laws of 1892. and in accordance with the requirements of law. S. W. ROSENDALE, Attorney General. Charter and Declaration. 179 State of New York, INSURANCE DEPARTMENT, Albany, July 26, 1893. Whereas, the New- York Life Insurance Company, located in the City of New York, a domestic insurance corporation existing and doing busi- ness at the time of the passage of Chapter 690, of the Laws of 1892, having availed itself of the provisions of Section fifty-two of said chapter, as amended by Chapter seven hundred and twenty-five, of the Laws of 1893, as the same may refer to the reincorporation of existing corporations ; and said Company having filed in this Department a Declaration and amended Charter, adopted by a vote of a majority of the Board of Trustees of said Company, as provided for in Section fifty-two, referred to above, and the same having been submitted by me to the Attorney General, and certified by him to be in accordance with the requirements of law: Now Therefore, I, James F. Pierce, Superintendent of Insurance of the State of New York, do hereby certify that the consent of said Superintendent of Insurance, as required by the provisions of Section fifty-two, above referred to, is herewith granted and attached to the Declaration and Amended Charter of the New- York Life Insurance Company which has this day been filed in this Department. In Witness Whereof, I have hereunto set my hand and affixed my Official Seal, in duplicate, at the City of Albany, this twenty- sixth day of July, 1893. James F. Pierce, Superintendent of Insurance. [L.S.] BY LAWS OP THE NEW-YORK LIFE INSURANCE COMPANY. [Adopted May 9, 1906.] 1. The business of the Company shall be insurance on lives and all and every insurance pertaining to life, and receiving and executing trusts^ and making endowments, and granting, purchasing and disposing of annuities. All contracts shall be issued in consideration of fixed premiums, and shall not be subject to assessments or payments beyond those stated in the contract itself. 2. At the next stated meeting of the Board of Trustees after the date of the annual election of Trustees in each year, in addition to a President required by the Charter of the Company, three Vice-Presidents, two Second Vice-Presidents, two Secretaries, and a Treasurer shall be elected by ballot, who shall hold their offices for one year and until others are elected in their stead. 3. There shall be a stated monthly meeting of the Board of Trustees held at the Home Office of the Company on the second Wednesday of each month. Special meetings may be called by the President, or by three Trustees, or in the absence of the President, by any one of the three Vice- Presidents, in the order of their election at the last annual election. All stated or special meetings shall be called by a written or printed notice to each Trustee. A majority of the Trustees shall constitute a quorum for the transaction of business. The President, or in his absence, one of the three Vice-Presidents, in the order of their election at the last annual election, or in their absence, a Trustee elected by a majority of the quorum present, shall preside at every meeting of the Board of Trustees. 4. The President shall have a general supervision and direction of the business of the Company and shall be ex-officio a member of aU Com- mittees. He shall : 180 By-Laws. 181 (a) At the stated annual meeting of the Company in May of each year appoint, subject to the approval of the Board of Trustees, one or more Actuaries, one or more Comptrollers, one or more Auditors, one or more General Solicitors, one or more Superin- tendents of Agencies, one or more Medical Directors, one or more Cashiers, one or more Assistant Cashiers, one or more Assistant Treasurers, who shall hold their offices for one year and until others are appointed in their stead, unless sooner removed by the Presi- dent, with the concurrence of the Board of Trustees. (h) At the stated annual meeting in the month of May of each year, nominate, subject to election by the Board of Trustees, the Stand- ing Committees provided for in By-Law 18. (c) With the consent of the Finance Committee, transfer securities, satisfy mortgages, make and change investments and loans. (d) Execute all deeds and papers requiring the seal of the Company, which shall be under his charge. 5. The compensation of the officers provided for in By-Law 2 shall be fixed by the Board of Trustees on the recommendation of the Finance Committee. No Trustee shall become a salaried employee of the Company, except by special vote of the Board of Trustees. 6. The three Vice-Presidents, in the order of their election at the last annual election, during the absence or inability of the President, shall be vested with all the powers which are conferred upon the President by these By-Laws. The three Vice-Presidents and the Treasurer shall each of them have the same power as the President, under the direction of the Finance Committee, to transfer securities, satisfy mortgages, make and change in- vestments and loans, execute deeds and other documents, and, whenever necessary for such purposes, to affix the seal of the Company to any proper instrument or instruments. 7. The Second Vice-Presidents of the Company shall perform such duties as are herein prescribed, and such other duties as may from time to time be assigned to them, by the President or the Board of Trustees. 8. The Treasurer shall provide all necessary books of account for the financial transactions of the Company, and, subject to the approval of the Office Committee, shall have supervision of such books of account and the clerks in charge thereof, and shall see that just and true cash, check, bank and other proper books are kept, especially including records of all moneys received, deposited, drawn and disbursed, for what and from whom 182 By-Laws. received, for what and to whom disbursed, and of all investments and securities, which books and records shall be open at all times to the full examination of the Board of Trustees. The Treasurer and such other Officers as the Finance Committee may designate, acting under regulations to be prescribed by the Finance Com- mittee, shall have charge of the bonds and mortgages and all other securities of the Company, and of the real estate of the Company. Whenever it becomes necessary under the regulations of any State or country to lodge with any government any portion of the Company's securities, such action shall be taken only on the approval of the Board of Trustees acting on the recommendation of the Finance Committee. The Treasurer shall file with the Board of Trustees at the stated meeting in August of each year, a schedule showing as of July 1st what securities are so lodged and where. The Treasurer shall make regulations, to be entered in the minutes of the Finance Committee, concerning the combinations of the vaults of the Company in which the securities are kept, such that no one person shall at any time know the combinations of both the outer and the inner doors. These regulations shall include the names of all persons knowing any com- bination and holding any of the keys of the vaults. The Treasurer shall give a bond for the faithful performance of the duties of his office, for such amount and with such sureties as shall be approved by the Executive Committee, and such bond shall be kept in force during his term of office, unless otherwise ordered -by resolution of the Board of Trustees. The Cashiers, Assistant Cashiers and Assistant Treasurers shall per- form such duties as may be assigned to them from time to time by the Treasurer or the Finance Committee. 9. The Vice-Presidents and the Second Vice-Presidents, under the direction of the Agency Committee, shall appoint, supervise, and fix the compensation of the agents, agency directors, inspectors of agencies, and all employees engaged chiefly in the acquisition of new business. 10. The Secretaries shall, under the direction of the President, receive all communications to the Company, distribute them to the several departments, and conduct the general correspondence. They shall perform such other duties as the President, the Office Committee or the Board of Trustees may direct. 11. The Actuaries shall, subject to the direction of the President, have charge of the Mathematical Department of the Company and all special work in connection therewith. They shall make all calculations By-Laivs. 183 required in the transaction of the business of the Compan}% and perform such other work in connection with the business of the Company as the President, the Office Committee or the Board of Trustees shall direct. 12. The Comptrollers shall, under the direction of the Auditing Commit- tee, cheek all disbursements of the Company, whether made at the Home Office, Offices of Issue, Branch Offices or Agencies; verify all receipts and cheek the same with the Cash Book, Investment Record and entries in the General Ledger. They shall ascertain if authority exists for disbursements made and whether such authority conforms with these By-Laws. They shall carefully observe the rules and methods which have been approved by the Board, upon the recommendation of the Auditing Committee, for auditing and checking the accounts of the Company. 13. The Auditors shall perform such duties in connection with auditing the accounts of the Company as may be assigned to them, under the rules and methods which have been approved by the Board upon the recommendation of the Auditing Committee. 14. The Superintendents of Agencies shall perform such dutias in connection with the work of the Agency Department as the Officers named in By-Law 9 may from time to time prescribe, under the regulations of the Agency Committee. 15. The Medical Directors, in the fields assigned to them by the President, may, with the approval of the Oifice Committee, appoint or re- move one or more Assistant Medical Directors, and also in the same way name or remove one or more physicians, who shall have authority to advise the acceptance or rejection of risks. These appointees shall perform such other duties as the President, the Office Committee or the Medical Directors may from time to time direct. Every application for insurance, under the supervision of the Medical Directors, Assistant Medical Directors or medical appointees provided for in this By-Law, shall be rated in accordance with its longevity value, and, under regulations prescribed by the Office Committee, a corresponding risk may be assumed. No risk shall be otherwise taken on any life except on the advice of the Medical Directors, Assistant Medical Directors or medical appointees, or by special direction of the Board of Trustees. 16. The Officers of the Company provided in By-Law 2, may, in con- formity with By-Law 1, make contracts for all or any insurance pertaining to life, receive and execute trusts, make endowments, and grant, purchase and dispose of annuities, but no insurance involving a greater risk than $300,000 shall be made on any one life; provided that a larger sum may 184 By-Laws. be assumed, if the amount in excess of $300,000 is promptly reinsured in responsible companies, to be designated by the President, and provided that sums in excess of $300,000 may be assumed on one life, without reinsurance, on the approval of the Board of Trustees. All contracts pursuant to this By-Law shall be made and executed by two of the following officers: The President, a Vice-President, a Second Vice-President, a Secretary and the Treasurer. The signatures of the above Officers may be in fac-simile, but the Board of Trustees shall designate, on the recommendation of the Office Committee, the persons authorized to countersign contracts before delivery. 17. The General Solicitors shall perform such duties as the President or Office Committee may from time to time direct. 18. The Standing Committees shall be as follows: (a) A Finance Committee, to consist of seven Trustees, including one or more of the three Vice-Presidents. (h) An Executive Committee, to consist of seven Trustees, including one or more of the three Vice-Presidents. (c) An Agency Committee, to consist of seven Trustees, including one or more of the three Vice-Presidents. (d) A Loss Committee, to consist of four Trustees, one of whom shall be Chairman, a Secretary, a General Solicitor and the person then Superintendent of the Division of Policy Claims by appoint- ment of the Office Committee. (e) An Auditing Committee, as follows: A Secretary, a Comptroller, a General Solicitor, an Actuary, an Auditor and two members of the Board of Trustees. On the designation of the President, one of these Trustees shall be Chairman and the other Vice-Chairman. Their compensation shall be fixed by the Board on the recommen- dation of the Office Committee. (f) An Office Committee, to consist of the three Vice-Presidents, the two Second Vice-Presidents and the Secretary first elected at the last annual meeting. The Finance, Executive, Agency, Office and Loss Committees shall each elect its own Chairman. A majority of any Committee, as above con- stituted, shall be a quorum. 19. It shall be the duty of the Finance Committee to have supervision of the funds of the Company ; to direct the making and changing of invest- By-Laws. 185 ments; provided, however, that no purchase or sale shall be made without the consent of all the members of the Committee present. They shall examine all accounts, funds and securities as often as they may deem necessary or as is required by the Board; report to the Board a list of the bonds purchased and sold during the previous calendar month, stating amounts, prices, names of the vendors and vendees, a full descrip- tion of each security, and such other information as the Board may from time to time desire. They shall report in particular to the meeting at which the annual statement of the Company is presented, the condition of the funds, securities and investments, with such suggestions as may, in their opinion, promote the interests of the Company. 20. It shall be the duty of the Executive Committee to authorize and supervise all expenditures of the Company other than those specifically assigned to some other Committee under these By-Laws. To this end, the Committee shall, at the stated meeting in January of each year, report to the Board of Trustees for its approval, the rules and methods under which such expenditures are to be authorized and supervised during the calendar year. 21. It shall be the duty of the Agency Committee, as provided in By-Law 9, to supervise the appointment of the agents, agency directors, inspectors of agencies, and all employees of the Company engaged chiefly in the acquisition of new business. To this end, the Committee shall report to the Board of Trustees, for approval, at the stated meeting in January of each year, the rules and methods under which agents are to be appointed and compensated, and under which all other expenditures in connection with the procurement of business are to be made. 22. It shall be the duty of the Loss Committee to supervise and govern the payment of death-claims. The Committee shall report to the Board of Trustees, for approval, the rules and methods under which such claims are paid, both in the Home Office and in Offices of Issue, and such other information as the Board of Trustees may desire. 23. It shall be the duty of the Auditing Committee : (a) To exercise general supervision and control of the auditing of all receipts and of all disbursements of the Company, and of checking the same with the cash book, investment record and entries in the general ledger, and of ascertaining if proper authority exists for disbursements made, and whether such authority conforms with the provisions of these By-Laws. 186 By-Laws. (h) To employ, ^-ith the approval of the Executive Committee, char- tered accountants, from time to time, to make examination of the Company's books. (c) To report to the Board of Trustees, for approval, the rules and methods to be employed by the Committee in supervising and governing the auditing and checking of accounts at the Home Office and the various Offices of Issue. (d) To report to the Board of Trustees monthly, in writing, a resume of the work for the previous month, and to the President whenever he shall call upon them to do so, or as often as they deem proper. 24. It shall be the duty of the Office Committee to authorize and super- vise the appointment and removal of every person employed by the Com- pany, except as otherwise provided in these By-Laws; to fix the compen- sation of every person employed by the Company, except as otherwise pro- vided in these By-Laws; to authorize and supervise the expenditures of Branch Offices and Offices of Issue outside of the expenditures regulated by the Agency Committee; and to this end, the Oifice Committee shall report to the Board for its approval, at the stated meeting in January of each year, the rules and regulations under which persons shall be employed by the Company and under which expenditures in Branch Offices and Oifices of Issue are to be made. The Office Committee shall regulate the general conduct of the Com- pany's business not specifically assigned to any other Committee. 25. It shall be the duty of the Standing Committees to convene on the call of the President, or, in his absence, on the call of one of the three Vice-Presidents, and they shall hold regular meetings at such periods as may be necessary, but not less than once a month, for the transaction of the business incident to the duties herein assigned them. Whenever a vacancy occurs in any Standing Committee the Presi- dent shall fill such vacancy by appointment, in accordance with the pro- visions of By-Law 18, and shall report such action to the next stated meet- ing of the Board for approval. The Standing Committees shall make a report at each stated meeting of the Board. These reports shall be signed by the members of the Com- mittee who concur therein. Reports shall include a resuine of the work of the previous calendar month, and such other information as the Board may, from time to time, desire. No expenditure shall be contracted for or made except by authority of the Finance, the Agency, the Office or the Executive Committee, as pro- vided in these By-Laws. By-Laws. 187 Any change desired by any Committee in the program presented at the stated meeting in January of each year, or at any stated meeting, must be submitted to the Board for its approval. The minutes of the meetings of all Standing Committees shall be carefully kept and submitted to the Board when called for. 26. Whenever in the judgment of the officers named in By-Law 2, the interests of the Company 's business require it, offices may be established at convenient points throughout the world, where the contracts provided in B.v-Law 16, shall be made and the business of the Company in the territory under the jurisdiction of each such office shall be carried on, under such regulations as may be established from time to time by the Office Committee. 27. All investments shall stand in the name of the "New- York Life Insurance Company", and not in the name of any individual as an officer of the Company. 28. All moneys belonging to the Company shall be deposited to the credit of the "New- York Life Insurance Company" in such depositories as shall be designated from time to time by resolution of the Finance Committee, and shall be drawn only on the joint checks or drafts of two of the following persons : The President, any Vice-President, the Treasurer, a Secretary, and such other person or persons, as may, from time to time, be designated by the Board of Trustees; provided that moneys may be drawn from the banks designated by the Finance Committee for the convenience of the Company's Offices of Issue, Branch Offices and Agencies, on the check of persons duly placed in charge of such offices, as herein provided, subject to the rules, restrictions and regulations made by the Company from time to time. All checks shall be payable to the order of the persons entitled to receive the money. 29. No Trustee or Officer of this Company shall, directly or indirectly, borrow the funds of this Company, or use the same except to pay losses and other obligations and expenses incurred by the Companj'. No Trustee or Officer shall receive any money or valuable thing for negotiating, procuring or recommending any loan, or for selling or aiding the sale of any securities. 30. Whenever a vacancy occurs in the Board of Trustees, it shall be the duty of the Executive Committee to nominate, at a stated meeting of the Board, a candidate to fill such vacancy, such nomination to lie over until the next stated meeting, at which time the election shall be held by 188 By-Laws. ballot, and the person receiving a majority of the votes of those present shall fill such vacancy for the remainder of the term. Whenever a vacancy occurs in the office of Inspector of Election, it shall be filled by the Executive Committee. 31. At all stated meetings, the following shall be the order of business : 1st. Minutes of the last meeting read, corrected and approved. 2d. Report of the Finance Committee. 3d. Report of the Executive Committee. 4th. Report of the Agency Committee. 5th. Report of the Loss Committee. 6th. Report of the Auditing Committee. 7th. Report of the Office Committee. 8th. Report of Special Committees. 9th. Miscellaneous business. 32. The funds of this Company shall be invested and kept invested in the following interest- or income-bearing securities among those per- mitted by the provisions of the insurance laws of the State of New York, viz. : In Bonds of the United States or of the State of New York ; in Bonds of any county or incorporated city in the State of New York; in Bonds and mortgages on improved, unencumbered and income-producing real property in the State of New York, worth fifty per centum more than the amount loaned thereon; in Bonds of any solvent institution incorporated under the laws of the United States or any State thereof; in Bonds issued by any city, county, town, village or school district of the State of New York; in Bonds of any of the States of the United States. They may also be invested on the pledge of any of the above securities. The Company may furthermore invest the funds required to meet its obligations incurred in other States of the United States or Foreign Countries, and in conformity with the laws thereof, in the same kind of securities in such other States or Foreign Countries as are provided in the laws of the State of New York. The Company may also loan on the pledge of its own policies of insurance a sum not to exceed the reserve which it then holds on any such policy. But this Company shall not purchase, hold or grant any mortgage loans on unimproved or non-productive property or on farms, hotels, theatres, churches, breweries, factories, or mining enterprises of any de- scription whatsoever. Neither shall this Company make any loan on or investments in what are commonly known as industrial enterprises, nor shall this Company invest in or loan on stocks. Pursuant to the law of By-Laws. 189 the State of New York, the Company shall not acquire by parchase or otherwise, any real estate except for the accommodation of its business or in satisfaction of debts due the Company. 33. Any alteration or amendment of the By-Laws must be first pro- posed at a stated meeting, and such proposed alteration or amendment may be considered only at a subsequent stated meeting, and may be adopted only by the concurrence of a majority of the whole Board. 34. All former By-Laws are hereby repealed. 190 Detailed Statement, 1905. i c bD B > -a XI c (J rt ni •s 8 a ^ u. .Q < g a 8 z ^ &> th .CI O w s I c ^ S a o 5 ^5 I— I •& c 9 "S ■4 o U < O 00 Z 1—4 o H !z; w Q Z W H Z l-H Oi o O w <: H i 1 -I S » O ^ u s Oh 8 u b O S o X H u M o O Detailed Statement, 1905. 191 < o Q H O <1 Pi g fa o -« to I g Q I B «" § S 3 o -H .^ 3 g •= s ^ P G O Q O p K 3 £ ^ -a s IS a ■" 5 o ,fe . " M I -^ in 00 m CD X d" CO cf o o <£ m o 05 a o w a w o 2 u u) w o 6 re "^ i ° • 16 192 Detailed Statement, 1905. < o o o < P H o :2: CO M V3 O O S I. oi S „- d 00 ° 2 =3 ^ -o Ji rJi O O O o C U " r? « g. " M o. o en « o *"_ Ml *i c ;-! ;^ > to' F ^ s ^ =1 o o c £ 3. CD CO s- ft >^ o BJ 'O ■8 » 0) bo ft o Z a s 3rt CO H CO a! [I) oT oj us W O M ll « tj w PL, X o "E s s — o O o PS n f* t; " ' o m c t~ -* OS ^ -H ,-( cc t— 00 '-' rH 00 « i^ * 09 CO w »-( <* r- CO CD 01 0) CO og 10 S c» <* S^ w «^ 2 « § "3 S n o-^ ^SS- 3«^ ^00 U " S « 5 " >• " ■ Detailed Statement, 1905. 193 ^: ^ - « fc; &. 2 I i < -a ^ ' u rt J! ( E -13 - C 13 2 J3 S >2 ul O O O ►J S. a o. I I o rrt .1 ^ § E o U U 3 C O .-] c J3 Q S, a '^ P T3 o S '5 c4 3 tii O Q Pi o H O Q 2 i .2 S. o o o ■v to 1^ E 2 SO o s s -1" S -a ■2 IS ^ «■•« Q Q < CO < a V -a •S ^ i a a ** « a lis ^ « * a *• 2 « § S a '^ b 5 ^ s s & c 03 194 Detailed Statement, 1905. IS < o u H U iz; > t- lO < ■> <— u- ■— ° o O O p, u IS 2 3 2 2 c j= j= j: x: x: O Detailed Statement, 1905. 195 =■§ 2 ° " S H " ■a -a^S'E- rt^ (fl c ^ ^ = i ^ c"" u S . Co rt p, ^ S ? s yi '^■ ot2 u o ' . U HJ t o « "^ ■ S oO g a U5 .- . 3^ ; ^ c ;: u; ^ ■5 5? •^ ■2 a -a R £1 V > E.S .2-fi .2 ;3 ^ Q a s: U « - u 2-S ° m •S 3 <" w ~> *^ Ul a: JL3 H r-i b ►J ii o |x| III o M H q"^'^||^§|s I 9 G ...~ ?!l: S_s 00 00 (Ota Oi cot- a 10 i-Ht- eo CO U3M ot «Sb- 00 C4 C4»-l 00 »o 10 10 t- t* 00 co eo ^ e& €9 «0 ;^ t- ^^s^iti'l^tp^ •s e a"^ ^-3 ."^ . ■& S J3 :Si:S« 1^ sft5 >.— y 3 8^ a-2'5 oco 03 CO ««" aoo co •3 •1^-5 ^ S-^^ t5 -y .- jllcie the 11 M 1-( ■-- CU o •S.EZ « m CO c _ o fc- ^ (U .2 -c CO *^ '3 ,o' .S c - " — o a u o w Q Z I M CO M m NO LO -^ rJ" t^ r^ oo -^ ^ ro N 00 w w -- OJ N 00 00 in »o ^ M W r- to lO 00 M 00 o g r- in — en O (3) O) t/3 — fo in o D X 1/) fO O g u B o u B M Oh X 'i &£ e g E U < < . CO ^ 2 8 lO ■!j' o] O Oi CO ^ to o ro CD — C» -* 00 m lo fo 3 a Q !3 [1. Oh Z w S ^ ^ cK >a v£i Sis s >. < > P ° s s in to o o •« ro s O ^ ■«* Vi* o ir» , •<* a « s 1. h a Pi o 6 [L, •S W rj T> H-1 a fe •o p w to 0(3 CO ID O I E M s li, o. -2 3 u "S 2 u .2 a "^s ai ff < fH S3 'o o gS E W 8 w Q Pi in m C) ro o o m 202 Z o u u < > w W Oi >^ U z u a z z o u a z < Q Z u Q > 5 CO (N so ro so CO On in ro NO OO r4 NO ro_ so CO oC in » w Q iK is 2: Ic -^ « ^s >- ;; 2^ B « _^ TJ -^ • S O 5 C "^ ^ O « I O o 03 w o '^ 3 ^ o H ^- S^ Q B O " I — s ■ 1 ro ft 203 ^/y