CORNELL UNIVERSITY LIBRARY FROM President Farrand Cornell University Library JS812.A8 B95 City and County of Denver olin 3 1924 030 538 825 3S W s-vy\ \ -v"i a CITY AND COUNTY OF DENVER ""R-csjIoyV ovs a. s vorv_ ^ f\bp6 Prompt reporting and thorough investigation should be requiredrin every case, and upon this basis only can any active campaign against this terrible disease be inaugurated. Venereal Diseases Should Be Controlled No effort has been made to obtain reports of gonorrhea, syphilis or chancroid. These diseases are all readily communicable and dangerous to life and health. Many city health departments are now demanding that these diseases be reported and proper measures are being taken to control them in so far as they may be controlled by official agencies. Denver is backward in not regarding the control of venereal diseases as a public health problem^ Kegulation of veneral diseases by the health commissioner is partially provided for in section 948 of article 1 of the health ordinance which states that "Whenever in the discretion of the health commis- sioner it shall be necessary to do so, he may order a medical inspection of the persons or prostitutes and lewd women to determine whether they are the subjects of or are afflicted with any contagious venereal disease." This ordinance further provides for the isolation and de- tention of such persons if necessary. However, without an ordinance requiring the reporting of venereal diseases, the department does not get the information needed about those who are afflicted with the disease, and, as a result, nothing is accomplished. More Thorough Reporting of Typhoid Fever Needed Physicians are required to report typhoid cases upon special blanks provided for the purpose. The form calls for information as to the date of report, name of patient, address, hospital taken, age, sex, water used, milk used, residence of patient three of four weeks prior to sickness, whether disease was contracted in the city or elsewhere, remarks, and name of physician. The chief clerk states that if circum- stances warrant, further investigation is made. No records are avail- able, however, to show the results of such investigations, although according to the records for 1913 there were 201 cases and 30 deaths. In the first annual report of the department of social welfare for 1913 the following table appears : 32 DENVER TYPHOID FEVER 1913 1912 201 cases 499 cases 30 deaths 30 deaths Case mortality Case mortality 1.49 per cent .6 per cent Apart from the fact that the case mortality is incorrectly calcu- lated and should have been 14.9 per cent and six per cent these figures are very significent. It is the experience of investigators all over the country that the average case mortality in typhoid fever is 10 — 12 per cent. These figures are quite constant, and it is more than likely that the reason for a high case mortality in 1913 was that there were a large number of cases not reported. Although there were almost 300 more cases reported in 1914 than in 1913 the number of deaths was exactly the same. Prom these figures the conclusion may be drawn that re- porting of typhoid fever was less efficient in 1913 than in 1912, while the reverse should have been true. Possibility of Milk Borne Typhoid Fever In cities with a uniformly good water supply, and this is one of Denver's boasts, a large percentage of typhoid fever is milk borne. Until the past year there has been no milk inspection and the inspection now given would be of little value in determining possible milk dangers from typhoid fever. In reporting the results of inspection of retail stores, the inspectors, when answering the question on the record form as to the source of the dealer's supply, state simply "several dairies". To the investigator seeking to run down the sources of typhoid fever this information would be of little value. He would have to make a personal investigation at each dealer's to determine just where the milk came from — a loss in time and a loss in control. Every case of typhoid fever should be charged against the dealer who supplied the patient with milk. This does not mean, that the particular milk con- sumed was contaminated, but, if a certain milk supply showed a large percentage of typhoid fever among the consumers, it would mean that a careful investigation should be made of that supply. Every Case of Typhoid Fever Should Be Investigated Experience of other cities in dealing with typhoid fever proves that eternal vigilance is the price of safety. Every case of typhoid fever should be thoroughly investigated. This means investigation of the patient's milk supply, water supply, food supply, possibility of contact with other cases, home sanitation, nnssihilitv nf oar-via*. i^t an SOCIAL WELFARE DEPARTMENT 33 On account of its unusual ske and flimsy character, it cannot be filed conveniently, and therefore is of little value as a permanent record. A standard five by eight card should be used, which will call for all the information desired for registration and, in addition, provide space for the report of investigation by the city physician. Vaccination Law a Dead Letter Section 1022 of article 9 of the health ordinances states that "No principal of any school and no principal or teacher of any private, sec- tarian or other school, shall admit to any such school any child or minor who shall not have been vaccinated within seven years next pre- ceding the admission or application for admission to any such school of any such child or minor; nor shall any such teacher or principal retain or permit to attend in any such school any child or minor, who shall not have been vaccinated within seven years next preceding the attendance of such child." , This ordinance is a dead letter, for no attempt is made to enforce it. In 1913, 100 cases of smallpox were reported, as compared with 48 in 1912. In 1913, in New York City, only 20 cases of smallpox were reported, while Denver, with only one-twenty-fifth the population, had five times as many eases. The reason why New York City is compara- tively free from smallpox is that the department of health enforces the vaccination law. Vaccination is a positive preventive, and the city which does not require it in its schools is neglecting the health of the community. New Form of Smallpox Record Needed The form used for reporting smallpox cases is devised by the state board of health. It is a flimsy slip of paper, eight and a half by five and a half and unsuitable for filing. If a special record of smallpox is desired, it should be kept on a five by eight card, which can be filed and indexed for ready reference. , Aids to Improved Health Control The bureau of health vaccinates free of charge all persons apply- ing for vaccination for smallpox and typhoid fever. It should supply also to midwives free of charge silver nitrate outfits for the prevention of ophthalmia neonatorum. Stations should be established throughout the city in convenient locations where diphtheria cultures, specimens of sputum, blood, etc., may be left by physicians. These stations should also be supplied with cultures, silver nitrate outfits, sputum bottles, etc., so that physicians may obtain these materials without necessitat- ing a trip to the City Hall. Collections should be made from these stations daily by policemen on duty in the neighborhood and turned in to the laboratory at the close of the day when policemen report off duty at police headquarters in City Hall. 34 DENVER Card Records of Individual Cases Needed The chief clerk notes in a memorandum book all cases of diseases reported. At the end of the month the records of all cases except measles, mumps, whooping cough, and chickenpox are copied in special books provided for the purpose under the following headings : Disease Date reported By whom reported When quarantined "When released Measles, mumps, chickenpox and whooping cough are entered on cards, which are filed according to the names of patients. Special card files should be kept of all cases of reportable diseases. These cards should be separately filed, according to the nature of the disease, and indexed according to names of patients, streets, or in any other way desired for facilitating control. The use of such cards would permit the recording of data regarding the investigation of cases and other facts useful in control. By this method the information con- tained thereon would be much more readily available than under the present system. Charts of Reportable Diseases The bureau has one pin map, which is currently kept, showing by the location of pins with differently colored heads the location of the various diseases throughout the city. There are so many reportable diseases that it is confusing to any one who wishes to visualize health conditions by the aid of this map. The result would be much better if several maps were used, each for groups of three or four diseases. For example, cases of measles, scarlet fever, diphtheria and smallpox could be noted on one chart ; tuberculosis alone on another ; typhoid fever, infantile paralysis, cerebro spinal meningitis on another chart, etc. Quarantine Should Date From Day Disease is Reported Placards are put up by disinfectors for the following diseases: Measles, mumps, whooping cough, chickenpox, diphtheria, scarlet fever, smallpox and other contagious diseases. A minimum quarantine period has been established for each of the quarantinable diseases, and special notices have been sent to all physicians. The following quarantine limits have been established: e SOCIAL WELFARE DEPARTMENT 35 Scarlet Fever— Not less than six weeks from date of sickness Smallpox — Absolute quarantine from date of sickness and for 10 days after scaling is completed "Date of sickness" in the above regulations has been assumed to be the date on which the disease is reported. This, however, is not definite enough. Considerable difficulty has arisen in the enforcement of quarantine regulations on account of the interpretation which phy- sicians and laymen choose to put upon the phrase "date of sickness" in the quarantine regulations. Physicians and citizens naturally wish to have this interpreted as meaning actually the date of sickness, in- stead of date reported. The health authorities should insist that quarantine begin on the date when the disease is officially reported. This would aid in securing the co-operation of physicians and laymen in reporting cases, because it would be for the interest of both to report immediately and thus have quarantine begin immediately. It would also avoid any confusion as to the date of termination of quaran- tine. New regulations which may be drawn governing quarantine should state specifically that quarantine begins when the disease is reported; otherwise physicians or others responsible could delay re- porting and put off quarantine indefinitely. Exclusion from School After Termination of Quarantine Unnecessary At present no child is allowed to return to school following scarlet fever until eight weeks from the occurrence of the last case in the house, or until two weeks after the case has been finally fumigated by the health authorities. The placard is, however, removed after six weeks, so that actual quarantine is not maintained longer, and children are free to go out, but not to school. In the case of diphtheria, no person is permitted to return to school until two weeks after diphtheria germs can no longer be found in the throat on bacteriological examina- tion, although quarantine is released as soon as a single examination of culture from the child's throat has been found to be negative. Since children absent from school for three successive days are not allowed to return to school until they have been examined at the health office by a physician, and have received a permit that they are physically fit to return to school, there is no reason why they should be kept out of school longer. If at the end of the minimum quarantine period the examining physician is not satisfied with their condition, he may keep them in quarantine longer, but nothing is gained in pre- vention by allowing children released from quarantine to play on the street with other children and to go to moving picture shows and public assemblies and still to exclude them from school — the only place where they may be under real control. New Procedure in Issuing School Permits Contemplated A new procedure for the issuance of school permits has been sug- gested since this investigation was begun, and, after thorough discus- 36 DENVER sion by the Medical Society, will doubtless be adopted. According to the rules proposed, the procedure will be as follows : l_Two successive negative cultures 24 hours apart will be re- quired before release from diphtheria quarantine and tne rule which requires two weeks' exclusion from school alter culture has been found negative will be discontinued ihis will allow the child to return to school as soon as the cul- tures have been found to be negative. 2— Scarlet fever cases will be released for return to school after six weeks' quarantine, but only after a visit by a city phy- sician. If release is justifiable, a school permit will be issued on the spot ; if not, quarantine will be continued two weeks longer. In no case will quarantine be removed until a city physician has authorized it. 3— Smallpox cases will be released after the minimum quarantine period, but only after an inspection by a city physician. 4— All other cases will be released at the end of the minimum period and the teacher of the school notified by mail that the case has been released. 5__The rule requiring children to attend the bureau of health and be examined by the bureau physician after three days' absence from school will be discontinued. 6 — Personal visits will be made by city physicians in all doubtful cases. Placards Should be Removed Only by Health Authorities It is common practice for the health authorities to allow house- holders to remove placards at the termination of quarantine. This should not be permitted except in the case of measles, which does not require the visit of one of the disinfection squad. In all other cases the physician who officially releases the case or the disinfector who visits the house should remove the placards. It is bad practice to leave anything to the citizen in such cases, for self interest almost invariably will lead individuals to do things which public interest cannot sanc- tion. The idea should be prominently kept before the people that the health authorities are responsible for the prevention of communicable diseases. Disinfection Records Should be Improved rnmigation by means of formaldehyde candles is performed for aX. SOCIAL WELFARE DEPARTMENT 37 might have disinfected a room using less material than was necessary to disinfect properly the cubic contents of that room, or he might have spent only a few minutes in performing a disinfection which should have required an hour or more. Eeeords of fumigation or disinfection, if they are to be of value in determining the necessity for fumigation and its efficiency when performed, should show the time spent by the disinfector, the amount of material used and the cubic space fumigated. The report of this service for 1913 states over a table which shows the work of disinfection, "The table submitted herewith does not show nearly the amount of work accomplished by the three quarantine officers, as they make many trips and attend many notices every day of which no record is made." Study of Disinfection Procedure Should be Made During recent years ideas of disinfection and fumigation have undergone a radical change. In New York City disinfection has been discontinued as unnecessary after cases of diphtheria and scarlet fever, and since the adoption of this practice, in July, 1913, there has been no increase in the prevalence of these diseases. Dr. Charles V. Chapin, health officer of Providence, Rhode Island, who is perhaps one of the foremost authorities in the United States on this matter, has not per- formed fumigation following scarlet fever and diphtheria for several years, and he states that there has been no increase of cases on that account. Disinfection is a costly procedure, and if it is unnecessary it should be discontinued. If citizens wish it the bureau of health should furnish it at a fee sufficient to cover the cost of service. Denver should begin at once a study of this problem. Tests should be ma'de of the effective- ness of fumigation as now performed, and experiments calculated to give some definite information as to the value of disinfection for cer- tain diseases should be begun. Improved Service at Less Cost Possible There are at present three regular disinfectors and one sanitary inspector doing nothing but disinfections following contagious diseases. One horse and buggy is supplied for this service. During 1913, 853 premises were fumigated, 879 premises placarded, 22 funerals attended and 93 complaints investigated. This gives a total for the three in- spectors then employed of 1,847 visits made for all purposes, or, on the basis of a year of 300 working days, an average of six visits per day. Two men working together, if supplied with a small automobile, could do all of this more easily and just as effectively as the three men em- ployed in 1913 or the four men employed in 1914. Dayton, Ohio, has found the use of a small automobile for this service both economical and efficient. The reduction of the staff of disinfectors by two would save $3,000 in salaries. 38 DENVER Quarantine Inspectors Overpaid Three quarantine inspectors are paid $1,500 each. The work which they are required to do is of a non-technical nature. At ttu present time a sanitary inspector at $1,080 per year, who has beer, detailed to this work, is doing as effective work as the $1,500 men Efficient service in quarantine inspection can be secured for less money. The two men equipped with an automobile, as suggested should not be paid more than $1,200 each per year. For intermediate quarantine visits, culture-taking and general supervision of cases re- quiring direct control, two nurses at $75 per month each could be used much more advantageously. They would be of great value in the dis- semination of health information and in home visiting wherever needed. The following comparison shows clearly the saving which would result from a reorganization of the disinfection service along the liut-s suggested : Present Staff. 3 quarantine inspectors at $1,500 $4,500 1 sanitary inspector at $1,080 1,080 Upkeep horse and buggy (est.) 300 Total cost $5,880 Proposed Staff 2 quarantine inspectors at $1,200 $2,400 2 nurses at $900 1,800 Automobile and upkeep (est.) 600 Total, cost 4,800 Saving $1,080 SOCIAL WELFARE DEPARTMENT 39 CITY PHYSICIANS Increased Service from City Physicians Five city physicians are employed at salaries of $1,380 each. Two physicians take care of all suspected cases of contagious disease, and the others care for other sick calls. One physician lias been detailed to medical inspection of school children and the issuance of school per- mits at City Hall between the hours of 10 and 12 a. m and 2 and 4 p. m. The records show that the four physicians on outside service made S.^S visits during 1913, or a daily average of 2.6 visits per inspector. T3u*?e four physicians received also 5,598 office calls, or a daily average of 3 8 office calls per day. Since the organization of the dispensary, while the number of home visits made by physicians has remained practically the same, office visits by indigent patients have been greatly reduced. In the month of March, 1914, only 31 office visits were reported by all four phy- sicians. The work of the city physicians is therefore decreasing, due to the effective work which is being done by the dispensary. Under the new procedure of quarantine release just described, however, city physicians will be required to make personal visits to release cases ot scarlet fever and smallpox from quarantine. This will practically double the amount of work now being done by city physicians and will give increased opportunity to carry on educational work. Medical Inspection of School Children Inadequate At present all children who have been out of school for three days or more must appear at the health office for examination by one of the city physicians. Under the new procedure the board of education will employ a single physician to conduct physical examinations in the ■public schools. That this provision is entirely inadequate needs no demonstration. Denver has over 30,000 school children. For one phy- sician to provide physical examinations alone for this number of chil- dren means that 150 examinations must be made each day of the school year — a physical impossibility. Every school child is entitled to at least one physical examination a year. The Colorado law requires ex- amination of the eyes, ears and throats of school children by teachers. This is by no means an adequate physical examination, for it cannot detect serious conditions of the spine, lungs, heart and other organs. Physical examinations should be made by physicians, and there should be a staff of nurses to follow up cases which have been found to be physically defective by physicians and to see that the defects are reme- died. Denver is neglecting her school children. Improved Record of Physicians' Services Needed The city physicians send in monthly reports which state the number of visits made, the number of office calls received, medicines furnished, presciptions issued, hospital permits issued, and examina- tions of patients for admission to the city farm. These records tell 40 DENVER very little about the kind of service rendered. Physicians should be required to furnish daily reports of visits made, where made, cause of visit, and they should show on this daily report other service per- formed. Denver pays very liberal salaries to its city physicians, and they should be required to render reports which will afford some basis for determining their efficiency. SOCIAL WELFARE DEPARTMENT 41 DISPENSARY SERVICE Dispensary an Effective Health Aid Denver is to be congratulated on the recent establishment of a city dispensary. At the time this survey was made the dispensary had been in operation only one month, and the records of a month's service only were available for study. It is clear, however, from these records and from observation of the work of the clinics that the dispensary will more than repay in service the $2,000 which was appropriated for its equipment and maintenance. It has already relieved the city physicians of practically all of their office work in the care of indigents, and will undoubtedly result in a reduction also of the number of outside visits required of them. Organization The permanent staff consists of a secretary, who is a practicing physician, at $1,380 per year; a graduate head nurse at $900 per year, and two unpaid pupil nurses from the training school at the city and county hospital who are detailed to clinic duty at the dis- pensary. In addition two volunteer "practical" nurses devote a por- tion of their time to dispensary service. A volunteer staff of ten physicians furnishes medical attention at the various clinics, which are: Tuberculosis, General Medicine, Surgery and Gynecology, Diseases of Children and Infants, and Genito-urinary. Pupil Nurses Should be Used in Out-Patient Service The opportunities for public health nurses are increasing daily and training schools for nurses are now seeking to give their pupils service in out-patient, home-visiting work. With an increased staff of pupil nurses at the training school at the city and county hos- pital, training in clinic duty, home-visiting, etc., should be made a regular part of the nurses' course. It is therefore recommended that as many pupil nurses pr needed be assigned to service at the clinics and in out-patient work under the direction of the head nurse. Each pupil nurse should spend at least a month in dispensary service. Tuberculosis and Child Welfare Service Should be Extended The head nurse stated that little home-visiting had as yet been done, owing to the fact that the dispensary had so recently been opened and because of the work required in getting the dispensary in running order. It is planned, however, to extend home-visiting service to the limit of funds made available. Special attention will be paid to the home care of consumptives and it is hoped to make the clinic for the treatment of children and infants the first step in an 42 DENVER active campaign for the prevention of infant mortality. For this extended service there should be at least two additional nurses; one who may visit cases of tuberculosis exclusively, and one who may begin the work for the saving of babies in the homes. These nurses should receive at least $75 per month and should have had special training in their individual fields. Dispensary Hours Too Limited While it is recognized that physicians can hardly be expected to give unlimited service without compensation, the fact that dispensary hours are from 12:30 to 1:30 means that there are many who are unable to avail themselves of dispensary service. The experiment of opening the dispensary one evening a week was tried, but this hour was found unsatisfactory to physicians and therefore was dis- continued. The 12:30 to 1:30 hour is perhaps as convenient as any during the clay, but it is well-nigh impossible for workers to avai' themselves of the dispensary service at this hour. The dispensary should be kept open from 5 to 6 or 7 to 8 at least three evenings a week in order to accommodate those who cannot come at the noon hour. If the present staff of physicians are unwilling to give the extra time required, additional medical attention could be easily se- cured. The dispensary service in most cities is considered so valuable by physicians that there is keen competition for appointments. There should be no difficulty in securing medical attendance in Denver. Laboratory Service Inadequate Although the volunteer staff of the dispensary includes a phy- sician-bacteriologist, there is no reason why all bacteriological work required by the dispensary should not be done by the city bacteriol- ogist. The city chemist, who has been doing a large share of the bacteriological work, admits he is not qualified to do it. If the com- bined bacteriological and chemical laboratory is placed in the quar- ters now occupied by the chemical laboratory adjacent to the dis- pensary, as suggested elsewhere in this report, the small number of bacteriological examinations, urine analysis, etc., required by the dispensary could be quickly performed and reported on. In fact the laboratory could render a report on a given specimen before the patient had left the dispensary. Clinic Rooms and Equipment Commendable While there is general complaint regarding lack of room in the clinic rooms, the health authorities are to be commended for the re- sults obtained with the $2,000 allotted for the dispensary work. Rooms are clean, with white painted walls, and though equipment is limited to the minimum essentials, all eciuipment was found in good order. Considerable improvement could be made in the lighting of rooms by the addition of more window space. This could be done at slight cost. SOCIAL WELFARE DEPARTMENT 43 Need for Improved Waiting Room Facilities The dispensary is hampered by the lack of waiting room facili- ties. The lower floor of the building in which the dispensary is located is occupied jointly by the "commission" of charity and cor- rection and the police surgeons, and a small room is set aside for the secretary to the dispensary. All applicants are required to wait in the common hall downstairs, and seating space is limited to the space around the walls of this hall. If the two rooms now occupied by police surgeons could be released these rooms would furnish ample space for waiting rooms for all. Dispensary Records No special comment can be made on the dispensary records, for their effectiveness could not be definitely determined after only a month's experience. The present practice requires that the applicant first visit the secretary, who interviews him, registers his name, ad- dress,, and a tentative diagnosis of his disease upon a card and gives the patient a slip calling for treatment at the proper clinic. These slips are taken up by the clinic physician when the patient applies for treatment. In addition, the clinic physician keeps the history of each case on a special record card. This system could be improved, it is believed, by requiring that the patient go to the secretary on his first visit only. If accepted for treatment by the clinic physicians, a card should be given him which will entitle him to treatment as required and the physician should specify on this card when he wishes the patient to return. Bach clinic physician should have a nurse to assist him in recording his- tories, and if greater use is made of pupil nurses in clinic practice this can easily be brought about. Such procedure would save time and allow the physician to do more work within the short time al- lowed for the clinic. Time Record Should Be Required The secretary of the dispensary receives $1,380 per year. He is a physician in private practice, although he states that he does very little private work. He is required to be in his office during dispen- sary hours from 12 :30 to 1 :'SO, and he states that he usually gets down to his office about an hour before the clinic opens. The amount of time actually spent by the secretary in public service is therefore in all probability not more than three hours per day. The head nurse of the dispensary spends the entire day in the clinic and in the field, but how much time is spent in the field and how much in the clinic is a matter of conjecture only. All employees of the dispensary should show by detailed time and service records how much the city is receiv- ing for the salaries which it pays. 44 DENVER Larger Appropriations Needed for the Dispensary- Two thousand dollars was the appropriation for the use of th dispensary in 1914 — although salaries alone for the secretary an nurse in this service amount to $2,280. For proper organization fo dispensary service the following estimate is made: Secretary $1,380 Head nurse 900 Visiting nurses (2 at $900) 1,800 Total $4,080 Other service recommended may be supplied by nurses of th training school at the city and county hospital. SOCIAL WELFARE DEPARTMENT 45 PROTECTION OF CHILD HEALTH. Infant Mortality Unnecessarily High It is well recognized by students of public health problems that the infant mortality rate in a given city may properly be regarded as an index to the efficiency of the health department. Denver is par- ticularly fortunate in conditions of climate, drainage, standards of living, housing, etc., all of which have a direct bearing upon the health of the community. In spite of these favorable conditions, how- ever, the records show that out of 3,265 babies born in Denver in 1913, exclusive of still births, 362 died during the first year of life, giving Denver an infant mortality rate of 111.2 per 1000 births. Com- parison of this infant mortality rate with that of other American cities shows clearly the need for a definite program for the reduction of infant mortality. Denver's infant mortality rate is lower than that in many cities ; • but with all Denver 's wonderful health assets it should be the lowest. Even New York, Cincinnati and St. Louis, which have conditions to contend with which are unknown in Denver, have lower infant mortality rates as is evidenced by the following table : Infant Mortality Rate Omaha 66.2 Salt Lake City 69.6 Spokane 74.6 Springfield, Mass 81.8 Los Angeles 86.1 St. Paul 90.8 New Haven 91.4 Newark '. 92.4 Cincinnati 99.9 New York City 101.9 Brockton 102.7 Milwaukee 103.5 . Boston 107.2 Schenectady 110-4 Denver -111.2 //«£ Infant Mortality Reduced by Efficient Health Control In cities where an effort has been made to reduce infant mortality success has been marked. The infant mortality rate of New York City has been reduced from 125.6 per 1000 in 1910 to 101.9 per 1000 in 1913 ; in Philadelphia from 142.4 per 1000 in 1910 to 112.8 per 1000 in 1913. -Similar gains have been made in every city where proper measures have been instituted. The reduction of the infant mortality rate from 125.6 to 101.9 in New York City meant the sav- ing of the lives of 2500 babies. Competent authorities estimate that fully two fifths of the babies who die during the first year of life could be saved by proper municipal health control. 46 DENVER A Program of Child Welfare Denver has no child welfare program. Medical examination and supervision of school children is in the hands of the board of edu- cation, and contact with school children is only had through the examination of children desiring permits to return to school after three days' absence. A beginning has been made in the dispensary, which has a clinic for treatment of diseases of children and infants. There are, however, many important branches of child welfare work which have been overlooked. They may be briefly enumerated as fol- lows : 1. Home-visiting of mothers by nurses 2. Ante-natal visits by nurses 3. Establishment of infants' milk stations 4. Supervision of midwives 5. Supervision of day nurseries and homes for children 6. Co-operation with schools and other organiza- tions Home-Visiting by Nurse an Important Factor Many health departments have discovered that the visiting nurse is a most effective agent in promoting child welfare. The tactful, sympathetic nurse visits the home, instructs the mother in the care of herself and her baby, teaches the importance of breast-feeding, ren- ders personal aid when it is needed, and becomes the family adviser and confidant. New York mothers in the crowded sections of the city have learned that the visiting nurse is their best friend, and her advice and help is sought in protecting their children against death and disease. A visiting nurse for child welfare service has been recommended for work in connection with the dispensary. The value of her work would undoubtedly be evident in a lower infant mortality rate and in general health control. Infants' Milk Stations Needed Dirty, bacteria-contaminated milk is probably the largest single cause of infant mortality. Milk is the natural food for babies, and many of them are reared without the benefit of mothers' milk, which is the only safe food. When milk is highest in bacterial count during the summer months, when conditions of warmth and mtfisture are most favorable to bacterial growth, infant mortality is highest. Den- ver's milk supply is bad as shown by the reports of the milk in- spectors. There are other causes which tend to produce high infant- mortality in summer, but many experiments have proved that supply- ing clean, wholesome milk to mothers and babies has a very marked effect in reducing summer mortality. New York, Pittsburg, Boston, Chicago, and other cities have found that the establishment of infants'' milk stations, where mothers may procure clean, wholesome bottled milk for themselves and babies, is a profitable investment. Such a SOCIAL WELFARE DEPARTMENT 47 milk station should be established in the dispensary where clean milk can be sold to mothers; where they may be instructed in home modification and care of milk ; and where their babies may have at all times competent care and supervision. Supervision of Midwives Neglected In an examination of 100 birth certificates, 14 were found to have been returned by midwives. Midwives are not required to register. nor do the health authorities exercise any supervision over them, although section 969 of article 4 of the revised ordinance states that "Every physician or midwife practicing his or her profession in the city or county is required to register his or her name, place of resi- dence and office in a book to be kept for that purpose in the office of the health commissioner." The state health law declares that mid- wives shall be registered with the state board of health. Inquiry however elicited the fact that only four midwives were so registered, and yet, if this is a complete registration of midwives, four midwives are delivering approximately 14 per cent of babies born in Denver. In the eleventh biennial report of the state board of health the follow- ing statement is found in the report of the medical inspector of lying- in hospitals: "Throughout the state and more particularly in Denver were numerous lying-in institutions, important and unimportant — licensed and unlicensed. Some of these places were legitimate and honorable, others were hot beds of crime. Not all, but many, of these places were conducted by self-styled 'midwives'. In many instances the midwife in charge had a secret arrangement with some outside physician to assist her in crime. Some in disguise were using the daily papers to advertise their business which was chiefly the pro- duction of abortions. * * *" > There are good midwives and bad midwives; but the protection of mothers and babies demands at once a rigid inquiry into midwifery practice in Denver. It should not be a matter wholly for state con- trol. The health authorities of Denver should require the registration of every qualified midwife, and a state law should be framed which will result in the elimination of the midwives who are unfit to prac- tice. Licenses should be issued upon the basis of careful examination into their methods and equipment. And at all times their practice should be under supervision by the bureau of health through its physicians and nurses. Supervision of Day Nurseries and Infants' Homes All institutions caring for children should be required to register with the bureau of health and there should be a periodic inspection of these institutions by the health officer or his agents Lack oi supervision of these institutions often results in abuses, and it is the duty of the health authorities to see that no such abuses exist. 48 DENVER Ante-Natal Care of Mothers Still another way in which the visiting nurse may be used t advantage is in the visiting of expectant mothers. A large numbe of babies die at birth or immediately thereafter because of the fac that the mother did not know how to take care of herself before th baby came. Much of her advice was perhaps received from friend and neighbors who knew nothing of her particular needs. The visit ing nurse learns of such cases in her visits to other homes, and b; tactful approach may offer the expectant mother advice which ma: perhaps save not only her own life but that of her child as well-. Co-operation With All Agencies for Health The ways in which the health authorities may secure eo-operatioi in the protection of child health are legion. Dr. Josephine S. Baker director of the bureau of Child Welfare of the department of healtl of New York City, has organized "Little Mothers' Leagues" in th( schools. The Little Mothers are taught how to care for the baby sc that it may be kept well, as well as many other things which thej should know about health. On New York's crowded East Side tin older girls in the family frequently are charged with the care of the babies while the mother is busy at work at home or outside. The value of the instruction which may be given them through the Litth Mothers' Leagues cannot be overesimated. Many cities have followed New York's example. All organizations interested in health and wel- fare, schools, churches, commercial organizations, fraternal orders etc., are interested in child welfare problems as in no other. They should be made effective agencies in the child welfare campaign which it is hoped Denver will inaugurate without delay. SOCIAL WELFARE DEPARTMENT 49 LABORATORY SERVICE, Laboratory Service Disorganized There are two laboratories under the direction of the bureau of health. The city chemist is provided with a laboratory in the build- ing occupied by the dispensary, while the bacteriological laboratory is in the City Hall. The city chemist, who receives a salary of $1,500 per year, is required to make chemical and physical analyses of materials and supplies purchased by the city. Because the city bac- teriological laboratory holds that its function is merely to make examinations for diphtheria, all other work has been delegated to the city chemist, who is not prepared in equipment or by training to do much of the work which he is called upon to do, and which is entirely outside pf the field of a city chemist. The city chemist's laboratory is poorly equipped because, as he states, no money has been allowed him for equipment. He has been obliged to build his own cabinets and shelves, and to do what paint- ing was necessary to make his laboratory presentable. Reduced Cost and Greater Service in the Bacteriological Laboratory The bacteriological laboratory holds that its sole function is to perform examinations of diphtheria cultures and in the report for 1913 this statement is found: "Examination of cultures for diph- theria bacilli is the only free bacteriological work done by the city and in that respect Denver is somewhat behind some of her sister cities which have^fr-ee examination of sputum for tuberculosis, Widal tests for typhoid fever, examinations for rabies, etc". All this is unfortunately too true. The bacteriological laboratory is doing very little for the money which is spent on it. The bacteriologist receives $1,860 per year for an unknown amount of time, the assistant bacteriologist, $1,260 per year also for part-time service, and a second assistant bacteriologist, who is in reality merely a laboratory helper without technical training, receives $1,200 per year, an unnecessarily high salary for this kind of work. The records of this laboratory show that in 1913, 7,227 diphtheria cultures were made and examined. This means that in a year of 300 working days, on an average, 24 examinations per day were made. For this the salaries amounted to $4,320. A full-time bacteriologist at $2,400 per year, with a laboratory assistant at $900 a year, could have made not only all the diphtheria examinations required but also all the exami- nations of sputum for tuberculosis, all the blood tests for typhoid fever, and other bacteriological work required and saved the city at least $1,000 in salaries alone. Little Use Made of City Chemist Although it was intended that the city chemist should be of ser- vice to the commissioner of supplies, so called, in making physical and chemical tests of materials purchased by the city, he has done 50 DENVER very little work of this kind. He states that whenever he has obtained materials for examination it has been necessary for him to go out and get them himself, and that only rarely have materials been sent to him by city departments. The record of work performed by the city chemist bears out this statement. From January 1 to April 15, 1914, the following samples of foods and supplies were examined by the city chemist: Milk 130 Cream 3 Wine : 49 Butter 3 lee Cream 1 Other foods 43 Drugs 2 Preservatives 3 Water 8 Asphalt 2 Oil 5 Gravel 5 Gasoline 18 Ink 1 Sputum i 47 Total 320 Although this record of only 320 examinations in three and one half months cannot be commended, the city chemist should not be too severely criticised on this account, for, as previously stated, he has been obliged to be his own carpenter, painter, collector of samples, and bottle washer. In addition it should be particularly noted that the city chemist made 47 bacteriological examinations of sputum for the dispensary. In the examination of 130 samples of milk he made 85 bacteriological determinations. None of this work should have been done by the city chemist, but it was done by him because the bacteriological laboratory did not or would not accept it. To do this work, which required special training and technique, the city chemist was obliged to learn by experience and by private study. He should be commended for his efforts to do this work under such handicaps. The city chemical laboratory is a very important factor in city service. All goods purchased by the city should be examined by the city chemist before payment is made, to see that definite standards of quality are maintained. If this laboratory is made use of as it should be, thousands of dollars may be saved yearly by the city in the pur- chase of supplies. Two Laboratories an Extravagance SOCIAL WELFARE DEPARTMENT 51 laboratories combined under one director in this room. The room now occupied by the city chemist is suggested for this purpose be- cause it is next door to the city dispensary, from which many bac- teriological samples are received. Laboratory an Aid in Registration of Disease The registration and control of diphtheria, typhoid fever, tuberc- ulosis, ophthalmia nennatorum, venereal diseases, and many other communicable diseases under departmental control are greatly im- proved through free laboratory service to physicians. A specimen of blood from a typhoid patient means that the bureau has a record of that case ; a sample of sputum from a case of tuberculosis means registration of the case. The co-operation of physicians in reporting diseases is much more readily secured when facilities for laboratory service are furnished them free. Re-organization Recommended Under a combined bacteriological and chemical laboratory ser- vice the following staff is recommended : Full-time city bacteriologist $2,400 Full-time city chemist 1,500 Laboratory helpers (2 at $900) 1,800 Total cost ' $5J0O Present part-time service in the bacteriological laboratory costs $4,320, and the salary of $1,500 paid the city chemist makes a total of' $5,820, $120 more than the cost of the full-time improved service recommended. Time Records Essential In the service of the chemical and bacteriological laboratories as in no other service, time records are needed. The health officer should know what he is getting for the money which is spent on these laboratories, and whether laboratory employees are giving at least a time equivalent for salaries received. At present he has no mlorma- tion whatever regarding the employees of the bacteriological labora- tory, two of whom are on part-time service. Improved Records of Laboratory Service Needed The bacteriologist keeps a record only of the number of diph- theria culture examinations made and the results of these examina- tions The city chemist keeps a memorandum book m wmcn ne records the analyses made and results. The laboratory record-keep- ing system could be improved by the installation of card records ot chemical examinations performed This record should show the material examined, from whom taken and the date. It should state how, by whom, and in what condition it was received, and it tne 52 DENVER sample and specimen was brought to the laboratary by inspectors or others, the name of the person should be given. The results of exam- ination should be clearly stated, as these examinations frequently form the basis for court procedure. In all cases the record should be at- tested by the examiner. Records of chemical and bacteriological exam- inations of milk should be returned to the clerk for entry upon the records of dairy or milk store inspection. Records of examination of specimens of sputum, blood, diphtheria cultures, etc., should be en- tered in separate record books showing: Name of patient Address. Date sample taken By whom submitted Date examined By whom examined Findings. Remarks SOCIAL WELFARE DEPARTMENT 53 MILK INSPECTION. Staff and Duties Two inspectors are employed, a chief milk inspector at $150 per month and an assistant at $100 per month. They are required to visit, inspect, and score country dairies, and wholesale and retail milk dealers and creameries, and to take such samples of milk as may be needed for bacteriological or chemical examinations. Score Cards for Milk Stores Unsatisfactory The score card used for milk stores is not adapted to the purpose. There are only six scoring points, and these are by no means suffici- ently detailed to enable the inspector to determine intelligently how he should score. The form or score card adopted by the national government should be used, as this is a standard which is being adopted by health departments in many cities. The reverse of the card, which is used for store and creamery inspection, calls for the following information: Milk supply from Attendant's health Kemarks Ordered Time given Notified Re-inspection date Orders complied with Except Suit recommended Signature of milk inspector. Examination of the records shows that inspectors have been very careless in filling out the records, and that as they stand they are of no value whatever. The following entries were found on the back of cards used for creamery and store inspection: Milk supply from— " Several dairies." "Several dairies and stations." No entry. Attendant's health— Invariably "good" or '^appar- ently good." In one instance noted as "appar- ently." Remarks--" Place is in very bad shape." "Store not very clean." "Has milk setting around on floor and counters unprotected." "Store dirty." "Sediment in bottles bad." "Store is filthy, dirty." "Sediment in bottles." "Ice box not clean " "Has no ice box." "Receiving dirty 54 DENVER bottles." "The bottles used by this man are filthy." "No license." Ordered — "To clean up." "To clean up at once or license will be revoked in 24 hours." "To quit dipping and breaking seals." "To clean out ice box." "To get license." Etc. Time given — No entry Notified— " Re-inspection date — Orders complied with — Except— Suit recommended — " It is clear, therefore, from these records that milk inspection can by no stretch of the imagination be judged as efficient, nor can the supervising officer obtain any information from the records regarding field conditions. Information that the milk supply from a given creamery or store is from several dairies means absolutely nothing to the health officer or inspector who wishes to trace a contaminated supply. It is of no value to learn that a store is filthy, that bottles are dirty, or that milk is unprotected, unless we may learn also what steps have been taken to remedy conditions. On not one single card out of 48 store cards and 38 creamery cards was there evidence that a re- inspection had been made to remedy conditions found. Milk Shipments Should be Tagged Not only should the inspector state on the score card just where the dealer obtained his milk but every can of milk which is shipped into the city for bottling or distribution in any other manner should be tagged with the name and address of the shipper and the date of shipment. These tags should be filed by the distributor so that the inspector who wishes to trace a given shipment may readily do so. For example, if there should be an outbreak of typhoid fever among the users of a certain distributor's milk, it would be necessary for the inspector to ascertain where the milk came from one to three weeks prior to the onset of the disease as it requires about that length of time for the disease to show symptoms after infection has taken place. Unless he could get this information regarding milk shipments he would be unable to trace the milk supply which was probably respon- sible for the outbreak of the disease. Unlicensed Milk Stores in Operation Seventeen milk stores were found to be operating without licenses on inspection during November and December, 1913, and January, 1914, The files of milk licenses in the auditor's office were examined on April 15. 1914, and eight of the 17 were found still unlicensed. There is no excuse for this laxity on the part of inspectors. Milk stores without license should be allowed 24 to 48 hours in which to secure them and failure to do so should mean immediate prosecution. SOCIAL WELFARE DEPARTMENT 55 Department Regulations Not Enforced During October, November and December, 1913, 128 wholesale and retail producers were inspected and scored. According to the regulations a license may not be granted unless the total score is 65 or more. Of the 128 scores examined, 75, or 59 per cent scored under 65. The chief inspector stated that these places were to be allowed to continue provided the next scoring showed improvement to a point above 65. At the time this study was made four to seven months had elapsed, however, since the first scores were made, and in the mean- time milk had been sold constantly in the city from dairies whose pro- duct should have been excluded. This means inadequate protection. It is decidedly bad practice to continue this sort of inspection and to continue to be so lenient with dirty milkmen. The educational method of dealing with dairymen is successful only when it is backed up by enforcement of the law and frequent inspection when it is needed. Bacteria Counts Show Dangerous Contamination From milk sold by 162 retailers and 240 wholesalers, a total of 402 places, there are records of bacteriological examination of only 85 samples of milk since milk inspection was begun in November, 1913, and these records, which are on file with the chief milk inspector, prove conclusively that dangerous, contaminated milk is being pro- duced and sold in Denver. The analysis of the 85 records available shows that of the samples examined there were : Bacteria Under 100 000 " per cc ? j 7 5 J J 7 > J J ! J J J 30 Between 100,000 and 250,000. Between 250,000 and 500,000. Between 500,000 and 1,000,000. . Between 1,000,000 and 5,000,000 " Over 5 000 000 " 7 13 7 17 2 1 8 85 Milk Standards Lacking An ordinance is needed which will fix a maximum bacterial stan- dard of 500,000 per cc, or even lower, for milk which is consumed in Denver. The summer months are the dangerous months so far as milk is concerned, and the experience of all investigators proves that low bacterial counts in milk mean as a rule clean milk. It means more than that, for we, know that infants' lives are needlessly sacrificed by allowing milk high in bacterial counts to be sold. Publicity a Safeguard One of the most effective means of raising milk standards and of educating dealer and consumer in the importance of clean milk is to publish the facts regarding the milk supply. The health authorities should publish in the newspapers each week or m widely-distributed bulletins the bacterial counts, chemical analyses, and results oi other 56 DENVER tests in order that citizens may know where to get clean milk. They should keep on file the information for citizens on the facts regarding any milk supply and notify consumers through the daily press that this information is available. Consumers will then buy where they may get the best milk, and the dirty dealer will be likely to see to it that his record improves. Tuberculin Testing of Dairy Cattle Needed In spite of the fact that it has been proven that a great deal of tuberculosis, particularly among infants whose food is almost wholly milk, is due to the milk being contaminated by tubercle bacilli. Den- ver in common with many other American cities has made little effort to protect her citizens from this kind of infection. Laws requiring tuberculin testing of all dairy cattle have been passed in some parts of the country and they have stood the test of the courts. Denver's citizens have the right to be protected from tuberculosis and an ordi- nance should be immediately passed which will prohibit the sale in the city and county of Denver of milk from any but tuberculin tested cattle. The report of the chief meat inspector for 1913 states that 90 per cent of all cattle retained at slaughter houses on account of tuber- culosis were dairy cattle. In view of this startling statement, it is inconceivable that Denver can longer ignore this question. No Inspection of Ice Cream Plants No inspection of ice cream plants has yet been provided nor is there any ordinance which requires definite ice cream standards. This work should be part of the campaign for food protection, but before additional service of this kind is recommended or provided efficiency of inspection already established should be insisted upon. Efficiency Before Increased Staff There are in the city 42 creameries, 162 retail producers, 240 wholesalers, and 463 retail milk stores, a total of 907 places requiring inspection, 402 of which are in the country, many outside of the city limits. It is impossible for the men to inspect these places frequently, since a visit to a country dairy sometimes requires an entire day. It is recommended that during the summer the attention of the two inspectors be concentrated on the country dairies, and that an effort be made to discover which of these dairies require most improvement. Efforts should then be put forth to bring them up to a satisfactory standard. The inspection of city milk stores should be made by the city meat inspectors when making their inspection tours. While there is little doubt that an additional inspector is needed the milk inspectors now employed should be first brought up to a standard of efficiency. Records should be revised and properly used. Milk inspectors should be provided with motorcycles in order that the country dairies may be covered as rapidly as possible. SOCIAL WELFARE DEPARTMENT 57 MEAT AND OTHER FOOD INSPECTION. Salaries and Duties of Inspectors There are nine meat inspectors. The chief inspector is a veteri- narian who receives $1,800 per year. His assistant, who is also a veterinarian, receives $1,380 per year. Seven lay inspectors receive salaries of $1,200 per year. There are four slaughter houses under municipal inspection, and an inspector is stationed in each plant dur- ing killing hours. One inspector is detailed to duty at the city meat inspection office to examine and stamp all meat which is brought into the city for sale by small country dealers through local merchants. The other inspectors are detailed to special inspection of butcher shops and other food stores, the following types of stores and business places being under inspection: Butcher shops Grocery stores Commission houses Fish houses Poultry houses Fruit stands Bakery shops Eefrigerator cars Peddlers' wagons Meat wagons Bakery wagons Inspectors are also required to investigate all complaints which relate to foods. Supervision of all this work is exercised by the chief inspector, who makes daily visits to the slaughter houses and the city inspection office. He is thoroughly familiar with the work of his subordinates, and, so far as could be observed during the course of this study, is interested in his work and endeavoring to improve it. Efficient Control of Meat Production and Distribution There are only four slaughter houses under supervision by the city meat inspectors. All others are supervised by federal inspectors. Visits were made to all plants under municipal inspection, and the work of the men and the sanitary conditions in the slaughter houses were carefully observed. Denver is to be congratulated on the way this work is being handled, and it is safe to say that little, if any, meat which is diseased or contaminated reaches the consumer. Meat which is brought into the city by farmers and others for sale to local merchants must first be brought to the city inspection office where it is examined by a veterinarian and stamped as passed or condemned. If condemned, it is seized and destroyed. No meat not stamped by national or municipal inspectors can be sold in Denver except surreptitiously. 5b DENVER Condemnations by Veterinarians Only Condemnations which may be made in slaughter houses can be made only by veterinarians. If a lay inspector finds a carcass which in his opinion should be condemned, it is set aside properly tagged as "retained" until the chief inspector or his assistant passes upon it. As there are only four slaughter houses under municipal inspection, the chief inspector or his assistant is fully able to cover the ground efficiently and expeditiously. Records of Meat Inspection Excellent The records of meat inspection are worthy of commendation in many respects. Complete and detailed reports of slaughter house condemnations are submitted daily by inspectors at the city office. These reports state not only the number of carcasses condemned but also the reason for condemnation and the kind of infection or con- tamination found. These reports are very valuable in showing health officers, and meat inspectors, veterinarians and citizens what the dangers in meat are, and it is to be regretted that the report of the meat inspector for 1913 cannot be placed in the hands of every citizen. Daily Time Records Needed Records of service could be improved by requiring inspectors to submit a report of time spent in each kind of service. Since inspectors in slaughter houses are required to perform other duties when slaughtering is completed, time records, should show when their work in slaughter houses was finished and when they reported at the office for further arrangements. Men in the field should be required to submit daily time reports showing when work was begun, how much time was taken up for lunch, and when work was completed for the day. Use of Score Cards Advocated Slaughter houses are not scored, although the use of the score card has proved to be of great value in raising standards of cleanli- ness in slaughter houses. The national government has adopted a score card covering sanitation in slaughter hoiises and it is accepted also in many cities. Its use by the municipal inspection service is therefore recommended. Other stores which are under inspection by meat inspectors are not scored and on that account it is impossible to determine the exact conditions in city food stores. The inspector keeps a record of con- ditions found on inspection of stores but these records are not indexed in any way. Score cards should be devised and all places under in- spection should be graded according to their scores. They shou'd then be tabbed and filed according to their grade. Stores which were classed as grade "A" would probably require no inspection or inspec- tion not oftener than once a year. Stores classed as "B" would need more frequent inspection, and so on to "C" and "D". This would con- SOCIAL WELFARE DEPARTMENT 59 eentrate inspection where it was most needed and reduce to a mini- mum the amount of work required. Special Staff of Food Inspectors a Next Step The three inspectors now assigned to the division of meat in- spection should be especially assigned to the inspection of foods other than miJk and meat and used exclusively for this work. They should be furnished with score cards for the inspection of food stores. Special attention should be directed to the sanitary control of bak- eries. New ordinances should be drawn covering the supervision of foods not only with reference to prodiietion and handling but also as regards food adulteration. This staff of inspectors would be a valuable aid to the milk in- spection service. Many of the grocery stores and bakeries, which are now under limited inspection by meat inspectors, sell milk and are therefore subject to license and inspection by the milk division. Dupli- cation of inspection of these stores should be avoided and could be avoided provided the inspectors were sent out on specific assignments to inspect certain places. A food inspector assigned to visit certain stores should make an inspection of the methods of handling milk in those stores, if milk is sold, and take whatever samples of milk may be necessary. Wider Publicity an Aid to Inspection The report of the chief meat inspector, in the first annual report of the department of social welfare, is well worth careful study by every citizen. As an aid to inspection and control of the meat supply it is recommended that the department publish a bulletin dealing with meat inspection, the procedure of the department, what the house- holder is to look for in buying meat, and other significant facts about the food supply. There would be no difficulty in providing legisla- tion to compel tuberculin testing of dairy cattle if housekeepers knew the danger which results from the lack of such tests and if the house- keeper knew that every piece of unstamped meat which is sold is probably dangerously infected, there would be no market for un- sound meat. 60 DENVER SANITARY INSPECTION. Staff and Salaries The chief sanitary inspector, who receives $1,800 per year, has un- der his direction nine sanitary inspectors at $1,080 each per year and seven dump guards at $840 per year. Four sanitary inspectors are mounted, two are on foot, one is detailed to inspection of hotels and restaurants, one to the disinfection squad, and another acts as ' ' assist- ant desk man" in the office. The seven dump guards are stationed on city dumps to see that ashes and refuse are properly dumped and distributed on the dumps. Records of Sanitary Inspection Unsatisfactory For the purpose of inspection the city has been divided into six districts which are now patrolled by the sanitary inspectors. No definite assignments are given except for the investigation of com- plaints. Bach man carries a book of notices, and upon discovering a violation of sanitary ordinances he is required to issue a notice to the" proper person, unless the violation is one which may be remedied immediately. The stub of the order remains in the book for the in- formation of the inspector on' reinspection. Examination of these books gives no information iipon which the efficiency of their service may be determined, nor is there in the hands of the chief inspector any report which can possibly be of service to him in judging the work of his staff. The only reports which are submitted to him are the monthly reports of the six sanitary inspectors, on district duty. The report forms call for information as to the number of Premises inspected Notices served Complaints Complaints investigated Complaints with cause Sewer connections ordered Nuisances abated Wells condemned Civil actions begun Judgments obtained The reports of the six sanitary inspectors on regular sanitary inspection duty during February, 1913, were examined with the follow- ing findings : SOCIAL WELFARE DEPARTMENT 61 2. The only record which in any way sup- ports these reports is the stubbook from which notices are torn when violations are found and the complaint record book and these are so carelessly kept as to be of no value whatever. 3. In two instances, according to these re- ports, the number of complaints found without cause were greater than the number of complaints investigated, indicating that reports were not pro- perly checked by the supervising officer. No Record of Reinspection There is no record of reinspections following the issuance of notice or order. The chief sanitary inspector states that the inspectors know from the stubbook where orders have been issued and that they go back to see that orders are complied with, and the number of com- pliances is stated on the monthly reports. There is no evidence, how- ever, to support these statements. Without detailed record of re- inspections made and action taken, it is impossible to tell whether the city is getting real service for the large amount of money spent in sanitary inspection. Reports of inspectors should show in every instance action taken and results. Chief Inspector Should Do Field Duty For the character of work now being done by the chief inspector an $1,800 salary is entirely too high. During a two weeks' study of the work of the bureau of health, practically all of the chief inspec- tor's time was spent in the office. There is no necessity for a high salaried chief remaining in the office to answer telephone calls and .perform' the small amount of clerical work which could be as well performed by an additional clerk at $12 per week The place for the chief sanitary inspector is in the field checking up the work of his subordinates. Inspection of Street Lighting Not a Health Function The chief sanitary inspector is also inspector of street lighting. There is no reason why the time of the chief sanitary inspector, whose salary is paid out of the health appropriation, should be detailed to this work which is by no means a health function. This work should be turned over to the department of improvements. ''Assistant Desk Man" Unnecessary To keep a sanitary inspector on duty in the main office to assist the chief sanitary inspector is altogether unnecessary and $90 a month is too much to pay for clerical service of this kind even if such assistance were needed The "assistant desk man" employed in the office during the course of this 'study was not only idle the greater part of the day but was unable to handle expeditiously the small 62 DENVER amount of clerical work which he was supposed to do. It is recom- mended that this employee be dropped altogether, or, if he is a par- ticularly efficient field man, that he be put out in the field and one of the other field inspectors dropped. At present the "assistant desk man" is "deadwood" only. Time Wasted by Inspectors and Supervisors Inspectors are supposed to work from 9 :00 until 5 :00. It was noted that not only did inspectors not go out at 9 but sometimes did not get into the field until as late as 11 o'clock. Sanitary inspectors may be seen any morning lounging in the office of the chief sanitary inspector unrebuked. In the afternoon it was no uncommon thing to see several persons not employees sitting in the office of the chief sani- tary inspector discussing with him and his "assistant desk man" all manner of topics not related to sanitary inspection. The health offices should not be a lounging place for anyone at any time. Inspectors should be required to report at the office at 8 :30 a. m., when they should receive their assignments and leave at 9 a. m. Assignments should be made out as far as possible., the night before and placed in a pigeon- hole to which the inspector may have access. When he arrives in the morning he should go at once to the pigeonhole, take his assignment, receive any oral assignments which may be necessary and depart promptly. Assignments should be made out in triplicate ; one for the inspector, one for the chief sanitary inspector, and one to remain on file in the office. It would then be possible to tell approximately where an inspector is at any time during the day. Mounted Sanitary Inspectors Unnecessary Four sanitary inspectors are mounted. The city pays $25 per month for horse hire, or $1,200 per year for horses alone. Aside from the fact that men on foot are less costly, the efficiency of the inspector on foot is greater than that of the inspector on horseback. The man on horseback finds it necessary to dismount whenever careful investi- gation is to be made. The result is that when a man makes 130 to 160 inspections a day, as mounted men report, he either makes them from the back of the horse, in which case they are probably not very effective, unless the inspection is in an alley through which he may ride, or he dismounts and mounts 130 to 160 times. This means lost motion and lost time. The man on foot in all probability makes more careful investigations because he is put to no inconvenience in getting the facts. It is therefore recommended that the service of mounted men be discontinued, and all inspectors go on foot. Handling of complaints Complaints are kept in a record book, but not in proper form. The book does not require definite information regarding the date of complaint, the complainant and his address, the kind of complaint, action taken by inspector, reinspection, or any other information which will enable an investigator or the chief to judge the efficiency SOCIAL WELFARE DEPARTMENT 63 of service. The following extracts from the book show clearly the defects of the record. The initial at the beginning of the entry indi- cates the name of the inspector to whom the complaint was assigned; the number immediately following is the day of the month : January. W. 2. Peters Paper Company wants inspector. Guilty party was ordered to immediately clean up. W. 14. Alley rear 3450, chicken feathers ; bad condition. Could not establish responsibility. 9. 2246 Welton. H6rse standing in front; unsanitary. No cause for complaint. February. G. 19 East 38th Avenue.— York. Dump ash- es ; manure. March. M. 2. Ironton School wants inspector. Not proper complaint. G.16. 16 Downing. Ogden Terrace. 19 Ave- nue. Shall let this rest until it thaws out more. M. 14. 100 Galapago. Chickens ; rotten vege- tables ; meats. Order to clean up. These few complaints, selected at random, illustrate the chief de- fects of the method of handling complaints : 1. Complaints are not properly entered and in some cases not stated at all. 2. The name of the complainant is not given. 3. Action of the inspector is not stated. 4. No record of reinspection appears. It is therefore impossible to determine from this record how many and what kind of complaints were received, what the inspectors did on investigation, how many reinspections were made in each instance, and what the final result of the inspector's work may have been. Proper investigation and remedying of complaints is the most im- portant function of the sinitary inspector. Failure to investigate and remedy citizens' complaints means lack of citizen cooperation, which is so essential to efficient health service. A complaint register should be kept by the complaint clerk in the office. Every complaint which comes into the office should come to this clerk, and the following facts should be promptly entered : Date Name of Complainant Address of Complainant Nature of Complaint Location of Complaint Inspector to Whom Assigned Date of Assignment 64 DENVER When the inspector has made his investigation and report, the record should be continued by the entry of the following facts : Date Inspected Findings Action Taken Notice or order issued Abated by personal effort Summons or other action Date of Reinspection Findings Action Taken Policemen Should Be Used as Sanitary Inspectors Many cities, notably New York and Philadelphia, have discovered that policemen may be used effectively for purposes other than the detection of crime. No one has a better opportunity to know a given district of the city than the policeman on his beat. It is therefore recommended that the bureau of health seek the cooperation of the bureau of police in making use of policemen for sanitary inspection. Policemen should be furnished copies of the health laws and ordinances and required to report violations. They should be provided with note books with duplicate or triplicate detachable leaves. When a violation is .found by a policeman he should make out his usual report on the duplicate record. One copy of this should go to the health office. Such a plan, if put into operation, would mean that a large and costly staff of sanitary inspectors could be dispensed with. It would still be necessary to have one or two inspectors to investigate complaints but the six inspectors who are required to make routine inspections in large districts could be eliminated at a saving of $6,480 per year. Sanitary Inspection of Hotels and Restaurants Unsatisfactory A sanitary inspector was assigned to the inspection of hotels and restaurants on March 11th of the present year. A score card is used which is well adapted to the purpose, and, if properly used, it would serve every purpose. Up to April 15, 1913, 120 hotels and restaurants had been scored. Hotels and restaurants were graded according to their scores as follows : Grade A 90-100 Grade B 80- 90 Grade C 70- 80 Grade D Below 70 Of the 120 hotels and restaurants scored 57, or 47 per cent, scored between 90 and 100 and twelve of them were scored 100 or perfect- 26, or 22 per cent, scored between 80 and 90; 25, or 21 per cent, scored between 70 and 80, while 12, or 10 per cent, were below 70. SOCIAL WELFARE DEPARTMENT 65 These scores are altogether too high. It is hardly conceivable by any one with experience in the inspection of restaurant kitchens and dining rooms that 47 per cent of places scored should be found well- nigh perfect, and careful examination of these score cards proves that these scores cannot be taken as a true index to conditions in Denver's hotels and restaurants. Reinspections Carelessly Made Of the 120 places, 103 were scored once and 17 twice during the period from March 11th to April 15th, making in all 137 inspections. Of the 17 places reinspected, 12 were of class "D" (below 70) and five were of class "C" (70 to 80). On the reinspection seven were scored "A" (90 to 10O) and 10 were scored "B" (80 to 90). In one instance the inspector scored a restaurant as 76 on the first inspection ; on the second inspection he gave a score of 100, although he reported "They are almost through cleaning walls and ceilings." So long as work was incomplete, no score should have been given; certainly not a score of 100. In another instance the inspector scored the place 78 on the first inspection. On the second inspection he scored 97, and reported, "Will clean up walls this week." On the detailed score full credit was given for the condition of walls on the basis of the proprie- tor's promise to clean them. It is clear, therefore, that little confidence can be placed in the accuracy of these records. Time Records Needed In the 28y 2 working days from March 11 to April 15, 1914, 137 inspections were made. The inspector gave all his time to the work, from 9 a. m. to 5 p. m., a seven-hour working day. He inspected, there- fore, at the average rate of four to five places per day, or one hotel and restaurant every hour and a half. As the inspection required only the scoring of the kitchen, dining room, and pantry, and the restaurants inspected were all in the downtown district, it is hard to understand what he did with his time. The following analysis of several days' work will indicate clearly the need for more active service : Tuesday, April 7. Hotel or Restaurant : Score The Dutch Mill 87 Elite Cafe 92 Oppenheim Lunch Room 100 The George Bell Baking Co 100 Edelweiss Cafe 100 Wednesday, April 8. King Heung Restaurant 83 "Welton Cafe and Bar 85 Home Dairy 89 66 DENVER Thursday, April 9. Dadisman's Waffle House 80 Pell's Oyster House 100 Apollo Cafe 83 Friday, April 10. George 's Kestaurant 8o Cafeteria 94 Bob White's Cafe 92 Pure Food Exchange 94 Saturday, April 11. Waldman's Cafe 92 New Broadway Cafe 92 The Isle Restaurant 83 The Popular Restaurant 79 The Savoy Hotel 86 Monday, April 13. Shirley Hotel 100 Hotel Metropole 94 Brown Hotel 80 Navarre Hotel 76 To anyone familiar with the location of these various hotels and restaurants it is clear that some accounting is needed of the time spent by inspectors in this service. Time records should be required, and these records should show when work was begun, when and where visits were made, and when work was completed for the day. Dump Guards Seven men at salaries of $840 each are employed on city dumps, where they are required to supervise the depositing of ashes, refuse, and night soil. Only one dump is used for the disposal of night soil, and there two men are stationed, one for day duty and one for night duty. Two men are stationed on another large dump, and one each on three smaller dumps. The supervision of the disposal of ashes and refuse is not properly a matter for health control. It is a matter of municipal housekeeping which has probably no bearing upon the health of the community. There is no more reason why men should be stationed all day long on city dumps than that men should be stationed all day in front of homes quarantined for contagious diseases. The ordinance's and regulations governing the disposal of ashes, refuse, and night soil are cle;.rly de- fined and should be enforced; but there should be no need for contin- uous guarding of dumps as at present. Control of dumps for ashes and refuse should be under the bureau of highways, since these dumps are SOCIAL WELFARE DEPARTMENT 67 being utilized for the making of new land and streets. Supervision of dumps where manure and night soil are deposited should be maintained by .the bureau of health and regularly inspected by the sanitary in- spectors. Violations should be prosecuted, but the use of $5,880 in salaries for dump guards by a department which needs money for efficient health service should not be sanctioned. A single inspector at the regular salary of other sanitary inspectors — $1,080 — should be able to supervise the city dumps effectively. In view of the fact that night soil can be transported and dumped only at night, one night guard is required at the dump where such material is placed. On that dump which is used for the deposit of manure a guard should be sta- tioned continuously to see that manure is properly placed and covered. This arrangement would allow the reduction of dump guards from seven to three. This would mean a saving of $3,360 per year. Summary of Changes of Organization Recommended in the Sanitary Division 1. The chief inspector, should be detailed to field duty. 2. The office of "assistant desk man" should be abolished. 3. A clerk at $720 should be employed to perform the clerical work required in this division. 4. Four dump guards should be discontinued. As a result of this reorganization the following saving may be effected : Discontinuance of "assistant desk man". . .$1,080.00 Discontinuance of four dump guards 3,360.00 $4,440.00 Cost of additional clerk 720.00 Total saving $3,720.00 68 DENVER REGISTRATION OF VITAL STATISTICS Birth Registration Defective In the report of the department of social welfare for 1913 the fol- lowing statement appears : ' ' While the birth returns for the year show an increase of 738 over the returns for 1912, still they are unsatisfac- tory, and it can safely be said that there were several hundred unre- ported births." If this statement is true it is time that some radical measures were adopted to compel physicians, midwives and others to report births. Importance of Birth Registration The importance of birth registration cannot be overestimated. The child whose birth is unrecorded may be seriously hampered in after life by the negligence of physician, midwife or parents. His right to educa- tion, citizenship, property and proper consideration in the courts de- "* pends upon the registration of his birth. To the health office such registration is invaluable as it provides information as to where the exercise of health control is needed by child welfare nurses in their educational campaign for the protection of child health. It tells where midwives are and indicates the need for their supervision. It indicates the localities where preventive work in control of transmissible diseases is most needed. Through records of infant mortality, complete birth registration gives an accurate index to the health progress of the city. For example, Denver's infant mortality rate which is extremely high, / / 1 i o2. % points to faulty measures of protecting child health. It points also to poor registration of births. In Denver if all births had been properly reported the infant mortality rate would have been reduced considerably, since the infant mortality rate means the number of babies under one year of age that die out of each 1,000 born. New Law Necessary According to the state law "It shall be the duty of the attending physician or midwife to file a certificate of birth properly and com- pletely filled out giving all the particulars required by this act, with the local registrar of the district in which the birth occurred within ten days after the date of birth. ' ' Section 967 of Article 4 of the city ordinances differs widely from the state law governing the reporting of births. According to this ordinance "It shall be the duty of every person mentioned in the prev- ious section (physician or professional advisor) to keep a registry of the births and deaths registered by him, to make for the health com- missioner each month a copy of such registry containing all the facts required to be entered in such registry, and such statement or registry shall be made at the close of each month or within five days there- after. ... " SOCIAL WELFARE DEPARTMENT • 69 Why there should be one law for the state and another for the municipality is not clear. Both law and ordinance are defective be- cause they allow too much time for reporting births. Physicians, midwives and others who report births usually leave registration until the last minute allowed by law. The result is that, unless certificates have been made out the same day as the birth, there is opportunity not only for neglecting registration longer than the ten days allowed, but also for neglecting it entirely. Experience has proved that in order to be most effective the law should require that physicians and others make returns within 24 hours after the birth. Such a law in Colorado would immeasurably improve registration. Certified Copies of Birth Certificates Should Be Issued Free to Parents At present a fee of 50 cents is required for the issuance of certified copies of birth certificates. To improve registration of births it is rec- ommended that this practice be discontinued and that the health authorities mail to the parents, as soon as a birth is reported, a certi- fied copy of the birth certificate. The health officer of Montclair, New Jersey, has discovered that his birth registration has been improved by issuing to parents a neatly printed certificate of birth with the health department seal attached. Parents who fail to receive such a certifi- cate following the birth of their children want to know why, and in- quiry at the health department immediately puts the department in touch with the facts. Educational Publicity an Aid to Birth Registration There should be published each week in the daily press a statement of births during the week with names and addresses of parents. This would undoubtedly result in the discovery of many unreported births. The issuance of a bulletin or pamphlet to physicians, midwives, nurses and citizens telling them of the importance of birth registration should also be part of the educational program. Visiting Nurses Helpful Through visiting nurses registration may be greatly improved. When a nurse visits a home where there are babies or children, she should seek to discover whether the births of these children are record- ed. In like manner all babies who may be brought to the dispensary for treatment should have their birth registration investigated and if milk stations are established the same procedure may be followed then. Death Returns Should Be Checked Whenever the death certificate of a child under one or two years of age is received the records of birth should be examined to see if that child's birth is recorded. Many unreported births have been discov- ered in this way and responsibility fixed upon the physician or mid- wife who violated the law. 70 • DENVER Law Should Be Enforced The registrar of vital statistics states that the present law is not thoroughly enforced. Delay on the part of physicians and midwives is frequently excused, and there are no records of prosecution, although violations have not been uncommon. Physicians and midwives should be notified that the law will be enforced and that in the future vio- lators will receive the maximum penalty for violation. There is no more reason why physicians should be excused for infraction of law than that other citizens should be so excused. Registration of Death Should Be Prompt The law requires that a burial permit shall be issued only on the presentation of a death certificate properly attested by physician or attendant. The law requiring physicians to register deaths, however, states that returns shall be made "At the close of each month or within five days thereafter." To furnish information of value to the health officer in control of transmissible diseases every death should be re- quired by law to be reported within 24 hours. Then, if the death is due to typhoid fever, scarlet fever, diphtheria or other dangerous disease and was not previously reported, the health officer may fix the responsibility for failure to report and may make immediate investiga- tion into the source of the disease. A great share of effective health control depends upon prompt and accurate death returns, and the health department which fails to take cognizance of this fact fails in service. Deaths Should Be Classified by Wards In order that the health officer may know in what sections deaths from various causes are most prevalent, the registrar should classify deaths according to their residence in various wards. All deaths of infants under two years should be so classified in order that informa- tion regarding the need for infant welfare work may be readily avail- able. If the infant mortality in one ward is found to be several times higher than that in another ward with somewhat similar conditions of living, prompt investigation would doubtless show the causes. A pin map should be kept on which the deaths of infants under one or two years of age could be indicated and this would make it possible to demonstrate the need for a child welfare campaign. It would be worth while to know in just what localities the 521 stillbirths and deaths of infants under one year occurred and why certain districts of the city showed so much higher infant mortality rates than others. The work for reduction of infant mortality could then be concentrated where it is most needed. SOCIAL WELFARE DEPARTMENT 71 CLERICAL SERVICE AND FILING SYSTEM Clerical Work Unsystematic At the present time routine clerical work at the health office is taken care of by three clerks. So far as could be observed during the period of study clerical work was well performed, although inadequate methods of reporting and filing by inspectors and others make any- thing like systematic record-keeping impossible. Many of the reports of inspectors were found in the desks of chief inspectors while others were filed in the proper file. Complaint records were kept by the var- ious chiefs of divisions responsible for the conditions complained of and not by the complaint clerk. No attempt has been made to cen- tralize information regarding complaints or inspections and the result is that inspectors and others have made little effort to see that records are properly made and filed: There should be a file for each individual record and records should be kept in the files. The chief clerk should be responsible for records and no one should be allowed to remove records from the file without returning to the chief clerk a receipt for records removed: Otherwise important records might be removed from files without the knowledge of anyone but the one removing them. PUBLICITY Little Health Publicity Until the past year the health activities have made little effort to educate the public in health matters. Too much has been spent for pro- tecting alleys and refuse dumps and-not enough for teaching citizens how to protect themselves against disease and how to assist in prevent- ing disease. Modern health service is largely educational. No one would be sick if he knew how to keep well. There are many ways in which citizens may be kept informed about health matters. These may be briefly enumerated as follows : 1 — News articles of timely interest 2 — Special bulletins on fly and mosquito prevention typhoid fever, care of infants, protection of milk, etc 3 — -Lectures, moving pictures, etc., in schools, clubs commercial organizations, trades unions, etc 4 — A weekly or monthly bulletin containing interest- ing news regarding local health service and that of other cities 5 — The annual report "City of Denver" A Medium for Health Publicity The Denver health office has at its hand an excellent medium for health publicity. Instead, however, of providing a dry-as-dust statis- 72 DENVER tical statement of the number of premises inspected, the number of cattle slaughtered, or the number of loads of refuse conveyed to the dumps the authorities should use the "City of Denver" for the publi- cation of pertinent paragraphs on the house fly, don'ts for vacationists, prevention of typhoid fever, bacterial counts of milk, summer care of babies, and other interesting information about health which the public ought to know. At least one page of the "City of Denver" should be devoted to health publicity of this kind. The Annual Report Should Be Improved The department of social welfare should be highly commended for its efforts to turn out a presentable report of its activities during the past year. There is considerable room for improvement, however, and a comparison of Denver's health report with that of many other cities of one-third Denver's size is certainly not flattering to Denver. In the annual report of the department of social welfare 64 pages are given up to health. Twenty-one of these pages are devoted to various classi- fications of deaths; by months, by ages, by occupations, by nativity, etc. All this information could easily have been placed on less than half the number of pages at considerable saving. All statistical information has been arranged by months. This is a waste of good paper and print. It is of no value to the citizens to learn that there were 1,576 cattle killed in May and 1,540 in June. All the information, for example, on pages 13, 14, 15, 16 and 17 could have been condensed and placed on two pages without any decrease in the value of the information. Almost every page of the report shows wasted space, all of which the city must pay for. More information of the kind furnished by the meat inspector is needed. The heads of the various divisions should furnish some infor- mation which will be of use to the man on the street. The average citizen probably does not know that there is a system of meat inspec- tion, but if he reads the report of the meat inspector carefully he will want to know more, and interest on his part is just what is wanted. It is doubtful if the health report is read by more than a handful of citizens. A great many copies go to other health departments and as a factor in educational health work its value is slight. It can be made of real service and at lower cost. Give the citizen the facts about health work and how he may cooperate, show him how the health authorities are spending the funds he gives them and what they and he are getting for it. He has the right to know ; and when the time comes that the health of the community is made everybody's business a long step toward efficient health control will have been taken. SOCIAL WELFARE DEPARTMENT 73 Part III— The Bureau of Charity and Correction SOCIAL WELFARE DEPARTMENT 75 PART III— THE BUREAU OP CHARITY AND CORRECTION ORGANIZATION The "Commission" The commission of charity and correction, so called, is a board of three members appointed by the commissioner of social welfare. Its organization, powers and duties are defined by sections 197-8 of the charter as follows : There shall be a commission of charity and correction con- sisting of three members appointed by the mayor for a term of two (2) years. The commission shall have control of the de- partment of charity and correction and shall serve without compensation.***** The commission shall have charge of all charitable work done by the city and county; have charge of the city and county farm, of the detention school, and may establish and have charge of a municipal lodging house, and shall make and enforce rules for the government of said institutions. They shall perform such other duties, not inconsistent with the gen- eral laws of the state and the provisions of this charter, as the council may, by ordinance, require The charter further requires (sections 200 and 202) that — The commission shall visit all charitable institutions, all jails and all institutions of the city and county where sick, insane, destitute or other persons are confined, and may cause any person convicted of violating any law or ordinance, and who is confined or on parole, to be examined as to the causes contributing to the delinquency The commission shall visit the city and county farm at least once each month ; shall visit the city and county hospitals and may recommend to the mayor any change in management deemed advisable. Under section 11 of the revised charter the commissioner of social welfare succeeds to all the powers and duties of the commission. Constantly Changing Personnel Hampers Efficiency As indicated in the preceding paragraphs, the bureau of charity and correction, is personally responsible for the conduct of the various charitable and correctional institutions of the city. Actually however, because of many changes in the personnel, because of frequent changes in policy and procedure, proper administration of the institutions un- der its charge has been seriously hampered. According to a statement prepared by the superintendent of out- door relief, the commission originally created in the fall of 1911 held office until the spring election in 1912, but made no changes in record- 76 DENVER keeping or general procedure. Following the spring election in 1912 an entirely new commission was created and some changes were made. Two investigators and an executive secretary were appointed. In November 1912 one of the members of the commission resigned and a new member was appointed. In January 1913 old record forms were entirely abolished, and the present record system was installed. In June 1913 the members of the old commission were dismissed and a new commission appointed with the deputy commissioner of health as chairman. The following September two members, the present execu- tive secretary and the present superintendent of outdoor relief, were replaced by two lay members. The commission then consisted of the deputy commissioner of health and the two lay members. One of the lay members has since resigned and the position is still vacant. Executive Secretary, the Executive Head With the appointment of an executive secretary the need for a commission ceased. Through immediate contact with the problem of charity and correction, the executive secretary is best qualified to de- termine the needs of his organization. The executive secretary should be made and called the chief of the bureau of charity and correction. He should be directly responsible to the commissioner of social wel- fare. If a lay advisory committee is deemed necessary, the chief of the bureau of charity and correction should be allowed to appoint one, but this committee should act solely in an advisory capacity. SOCIAL WELFARE DEPARTMENT 77 APPROPRIATIONS In 1913, $107,000 was spent for the maintenance of the various in- stitutions and branches of service conducted by the commission. In 1914, $86,465 was appropriated and distributed as follows : Outdoor relief $41,000.00 Mothers ' compensation 10,000.00 Municipal lodging house and employment bureau 3,400.00 Municipal coal and wood yard 2,085.00 Detention house 4,980.00 County farm 25,000.00 The municipal store, which had been conducted during 1913, was discontinued on January 1st of the present year because it was found that the demands for such goods as could be properly handled in the store were not sufficient to justify the overhead cost. Analysis of the administration of the various institutions and their methods in providing efficient service for funds allowed will be dis- cussed in detail for each institution. Cost Figures in Various Institutions Not Comparable It is impossible to make proper comparison of cost figures in the various institutions under control of the department of social welfare owing to the fact that the same basis has not been used in each case. In the municipal lodging house the average cost per meal is calculated by dividing the total cost of conducting the institution including sal- aries, rent, water, light, heat, fuel, etc., by the number of meals served. In the city and county hospital, the Steele hospital and the county farm, the average cost per meal, according to the annual report for 1913, is found by dividing the cost for service, utensils, etc., in the din- ing room and kitchen plus the cost of provisions, by the number of meals served. The cost of fuel, water, repairs, etc., are not included. At the detention home the average cost per meal is. calculated by divid- ing the salary cost of the cook plus the cost of provisions by the number of meals served, although this represents only a part of the actual, cost of purchasing, preparing and serving meals. Cost figures are extremely valuable as the basis of supervision and they are interesting to the citizen who wishes to know whether the city's funds are being wisely and economically expended. The present segregation of budget items, because of its lack of detail, does notallow the establishment of proper units on which comparative cost' figures may be based. There should, however, be a common basis for calculat- ing costs and until this is provided cost figures are only approximate and cannot be properly compared. 78 DENVER THE COUNTY FARM Administration, Employees and Salaries The county farm is under the direction of a superintendent who is directly responsible to the bureau of charity and correction through its executive secretary. The employees and their salaries are as follows: A superintendent $ 1,500.00 Assistant superintendent 720.00 Tuberculosis nurse 480.00 Porter 420.00 Housekeeper 480.00 Engineer .. . ." 1,080.00 Fireman 720.00 First cook 600.00 Second cook 300.00 2 waitresses at $300.00 each 600.00 Baker 240.00 2 chaplains at $120.00 each 240.00 6 farmers at $360.00 each 2,160.00 Milker 480.00 Total salaries $10,020.00 Male Wards Overcrowded At the time of this investigation there were 162 inmates at the county farm, including the inmates of the tuberculosis pavilion. In the main building there are seven wards now occupied. Six of these rooms, which are about 18x35 feet in size, and occupied by men, con- tain 97 patients, each room or ward containing 15 to 17 inmates, an average of 37 to 42 square feet of space to each inmate. Beds are about two feet apart. One large room over the dining room is for women, and 17 women are quartered there. Between each two of the men's wards there is a hall which is filled with benches and used as a smok- ing or lounging room. The large room used by the women is, however, used as bed room and lounging room combined. As the majority of men' are unemployed, they spend a great part of the day in the ward rooms on or in their beds. There are apparently no rules as to smok- ing, and several of the men were observed smoking while lying on their beds. Beside each bed was a cuspidor. Ventilation was uniformly bad. A similar condition existed in another ward which is directly over the boiler room in the power house. This room, which is approxi- mately double the size of the regular ward rooms, contained 38 beds, 32 of which were occupied. With such conditions of over-crowding, definite rules should be established as to the occupancy of rooms. All inmates able to leave their rooms during the day should be compelled to do so, and rooms should be thoroughly cleaned and aired daily.. No smoking should be allowed in the wards at any time, and, except for sleeping purposes, SOCIAL WELFARE DEPARTMENT 79 these ward rooms should be kept as free from occupancy as possiblee during the day. Under the most favorable conditions, it is difficult to provide proper ventilation without discomfort to the aged and infirm, who are sensitive to slight changes of temperature. It is hoped that occupancy of the two recently constructed hos- pital wards will tend to relieve the present congestion, as sick inmates are now cared for in the regular wards, but more room simply means more inmates. It is the experience of all almshouses that the number of inmates is limited only by the capacity of the institution. This is particularly true in Denver, because many of the almshouse inmates are non-residents without means of support, who have come to Denver seeking health. There are now at the city and county hospital many patients who should properly be at the county farm, but owing to lack of room and because they do not require supervision and custodial care, are kept at the city and county hospital. Number of Attendants Insufficient There is but one attendant for women and one attendant for men. There are 129 men and 17 women, many of whom need considerable care. The housekeeper, who is a woman with practical nursing expe- rience, is well able to look after the women, but the single male attend- ant has found it necessary to detail an inmate as an aide in charge of each ward. The result is that proper discipline, order and cleanliness are not maintained in the male wards. There should be a paid male attendant, preferably one of institutional experience, in charge of each pavilion of the main building in addition to the present attendant. Each of the three attendants should be personally responsible for two of the male wards in the main building. The large male ward in the power house could be under the personal supervision of the present attendant, who should be the chief of the attendant staff. Toilet Facilities Inadequate There are four toilet rooms for men in the main building, or one toilet room for each 20 to 25 inmates. Each toilet is equipped with one bath, one urinal, two stools and four wash basins. Bath rooms were dirty and foul smelling, although the attendant stated that they had not yet been cleaned for the day. In each of the toilet rooms was a filthy roller towel, which had apparently been in use several days. In the male ward over the boiler room, in which there were 32 inmates, there was one toilet room containing one bath, two stools, a urinal and three wash basins. Here again was found a dirty roller towel. In the women's ward the toilet was found in much better condition, although here, too, the roller towel was evidently in constant and common use. The ordinance prohibiting the use of roller towels should be observed at the county farm if no where else, for almshouse inmates are almost invariably careless in their habits of cleanliness. Clothing and Personal Effects of Inmates Not Fumigated No provision is made for the fumigation or sterilization of the clothing and personal effects of inmates. All clothing and personal belongings not in daily use are simply tied up in bundles and stored in the basement in the room where much of the food is stored. These 80 DENVER bundles of clothing were covered with dirt and dust. All clothing of inmates should be thoroughly fumigated or steril- ized with live steam before being stored, for clothing cared for as at present may remain vermin-infected or even infected with disease- producing germs for a long time. Inmates Should Receive Physical and Mental Examinations on Admission Medical attention is provided as needed by a physician who lives near the county farm. lie receives $20 a month for his services, which the assistant superintendent stated are satisfactory. No physical ex- aminations are given inmates on admission. The attendant stated that almost all male inmates are infirm and unable to work. Of this, how- ever, there can be no definite proof without proper examinations. It is not likely that any inmate would admit that he is able to work so long as it is possible for him to live without work. Not only are phys- ical examinations desirable in determining how many inmates are phys- ically able to perform tasks suited to their strength, but also for deter- mining proper treatment of those who are physically weak. Many of the male inmates and practically all of the female inmates are mentally defective, and in the women's ward several were observed who should be in an institution for the insane. An effort should be made to discover what inmates are insane in order that they may be removed from the county farm to the proper institutions. It is de- cidedly improper to compel women without mental defects to live in the fame rooms with those whose mental condition makes them an annoyance and perhaps a menace. Care of Tuberculosis Patients There are 16 male tuberculous patients quartered by themselves in a small frame building that was originally a farm house. A male nurse is constantly in attendance. All cooking is done within the building by a special diet cook. Although the building is not in the best of re- pair and not adapted by construction for proper care of tuberculous patients, the service which is being rendered is a much needed one. Good food, rest and plenty of fresh air and sunshine are furnished in abundance. No records are available, however, to show whether the treatment given these patients is successful. The test of hospital service is result of treatment, x and without complete individual case records such results cannot possibly be determined. Improved Register of Inmates Recommended A register is kept of inmates which shows only the few facts re- garding the individual's name, age, address, date of admission and date of discharge, which are needed for identification. No record accompanies the patient who may be transferred from the city and county hospital to the county farm, nor is any record kept of the phys- ical condition of the inmate after his arrival. In the tuberculosis ward temperature charts only are kept. It is recommended that a card record be maintained of every in- mate. This should include the information required for registration SOCIAL WELFARE DEPARTMENT 81 and identification; physical history, mental condition, admitted through transfer from other institution or on recommendation of char- ity board, previous , hospital or institutional care, condition on dis- charge, destination on discharge, and any other facts which might be of value in determining the efficiency of the institution as reflected by the care or treatment given the individual. In the tuberculosis ward similar card records should be kept in addition to complete hospital records of physical condition from day to day, such as gain or loss in weight, temperature, etc. These facts are important. If the county farm method of treating tuberculous patients is successful, it is of interest to every citizen to know it ; if it is unsuccessful, the fact should be known and an effort made to deter- mine the reason. Better Ambulance Service Needed The ambulance in use at the county farm at the time of this in- vestigation was one that had been borrowed from the Steele hospital. It was a horse-drawn vehicle, closed at ends and sides and furnished with two narrow padded benches. The stablemen stated that the am- bulance in regular use was being repaired, but that it was even more uncomfortable than the borrowed one. To transfer aged and infirm patients 17 miles in this "Black Maria" borders on the criminal. As much forethought and care should be shown by the city in its dealings with the man or woman destined to the county farm as in its dealings with its other charges. The ambulance of the city and county hospital should be used for these transfers; or, if police surgeons are discon- tinued, the police ambulance could be used. Resources of Farm Should be More Widely Developed Until the past year little attempt was made to develop the re- sources of the farm. A dairy barn has recently been built, however, which accommodates 54 cows. The 24 cows now owned at the farm produce an average of 65 gallons of milk daily, 15 gallons of which are used to supply the Steele hospital. By increasing the number of cows enough milk could be produced to supply a large part of the milk needed at the city and county hospital, which paid $7,140.93 for milk and cream during 1913. Vegetables, which cost the city and county hospital $2,073.05 during 1913, could be supplied from the county farm at half that cost. In fact, the city and county farm should be able to produce on its 340 acres enough farm products to supply the needs of practically all the city institutions. This means wider cultivation and more employees, but the saving which would result would warrant the increased outlay. Employment Should be Provided for Inmates Aside from the employment of a few of the inmates as assistants in care of wards and as dishwashers in the kitchen, practically no pro- vision is made for furnishing light work for inmates who are able to work v Every inmate who can be kept busy should be kept busy. There are plenty of odd jobs to do, such as cleaning, mending, paint- ing, or light work on lawns and roadways. If men can be found who 82 DENVER have any special ability as carpenters, shoemakers, tailors, gardeners, etc., they should be put to work at these occupations. Many men were observed absolutely idle who would have been better off at some light work. The ingenuity of the superintendent will be severely taxed to furnish occupations for inmates, but there are few who could not be used with benefit to themselves and to others. Cost of Feeding Inmates Low, But Should be Lower The following dietary is provided for inmates at the farm : Breakfast Cereal Coffee Bread, butter and syrup Dinner Supper Meat, stew or boiled meat ,,.,, , -,- Soup-twice a week f + llk P uddm / or rice One vegetable Stewed frmt Pudding — when soup is not served ® a , , , rp Bread and butter Bread and butter Eggs-on Sunday This is a very ample menu, but, according to the report of the superintendent of the farm, the average cost per meal during 1913 was only .05,4 cents. These cost figures are not strictly accurate, because they include only the cost of foods, utensils and service in the kitchen and dining room. The cost of production of food, the cost of coal re- quired to cook it, and other minor items were not included. As the same factors were considered in calculating the cost of meals at the city and county hospital ($.0817) and at the Steele hospital ($.088), it is fair to compare the cost of meals in these other institutions with that at the county farm. This cost should be further reduced during the coming year. Now that proper facilities are at hand, enough butter, vegetables, eggs, etc., should be produced to supply completely the needs of this institution, as well as other city institutions. So far as possible the food furnished' inmates should be home-grown. Large quantities of fruit could be pre- served. In fact practically all food required except meats could be produced at the farm. Meats should be purchased by the carcass and not by cuts. Stores Accounts Needed Although large quantities of provisions are stored in the basement,, no stores records are kept. The assistant superintendent is in charge of the store room, and issues goods only upon requisition by the cook, housekeeper, or superintendent. No stores records are kept other than these requisition slips, and the record of the inventory which is made annually. For the , information of the superintendent, me executive secretary and the citizen who may wish to know, records should be kept which 'will show the exact condition of stores and the daily, week- ly or monthly consumption. SOCIAL WELFARE DEPARTMENT 83 OUTDOOR RELIEF Staff and Duties Outdoor relief is under the direction of a superintendent of relief, who receives $1,200 per year and is directly responsible to the execu- tive secretary. The office and field staff under his direction consists of two stenographers at $720 per year, an interviewer at $840 per year, and three visitors, two of whom are paid $840 per year and one $720 per year. The stenographic and clerical work of the office is heavy, owing to the completeness of the records and the amount of correspondence required to satisfy the records. Careful personal investigation of records and correspondence demonstrates that there is little doubt that the services of two stenographers are required. The interviewer receives all applicants for aid and makes the pre- liminary examinations necessary. If the pressure of work renders it necessary, she performs field work also in the investigation of cases. She is required to carry on the correspondence necessary to establish the proper status of the applicant as worthy and properly a charge of the city and county. Observation of the work of the interviewer and examination of the records of her service indicates that this position is a necessary one. The three investigators spend the greater part of their time in the field following up the various sources of information indicated in the preliminary applications in order that the precise degree of responsi- bility on the part of the applicants may be fixed. Analysis of the work of the visitors, as shown in the reports of investigations, indicates that these visitors are thorough in their work and perform a necessary service in proper distribution of relief. Investigation Thorough; Records Commendable Applicants for relief are required to fill out an application for re- lief calling for the following information : Date Surname — Address Names of others in the family Where born Date of immigration, U. S. Date of immigration, Colorado Date of immigration, County From what county References Remarks If the need of the individual is not urgent, the ease is referred to one of the visitors, who makes a thorough investigation to determine the circumstances of the individual or his family, physical or mental defects of the members of the family, sources of income, insurance, re- 84 DENVER sponsibility of relatives, religious affiliations, references, previous aid received, names and addresses of employers, and, in fact, all informa- tion upon which may be determined the exact needs of the individual and of those dependent upon him for support. All sources of reference or information indicated by the visitor's report are carefully followed up; and all correspondence, memoranda and reports relative to the investigation are attached to the record, which is filed according to the name of the applicant. A material relief record, which is attached to the history sheet, shows when and what kind of aid is subsequently given. This sheet shows the following facts : Date Groceries given Coal given Rent paid Clothing given Other aid Source of other aid The method of record-keeping and the manner in which records are filled out is satisfactory. With such a comprehensivee history of each case, the superintendent of relief is well able to determine not only the needs of the applicant, but also to inaugurate a program for making him self-supporting. The records for 1913 show that, although 1,997 applications were made, material relief was given to but 1,157, or 57 per cent. The remaining 43 per cent were denied relief on the ground that the investigation demonstrated that relief was not needed. There can be no question as to the need for this thorough investigation, and the cost of maintaining a staff of visitors or investigators, which appears large, is more than offset by the prevention of pauperization and the actual saving in material aid which might otherwise be given. There were 840 persons who were refused aid. Had they been given material aid the cost to the city would have been many times greater. Duplication Prevented by Confidential Exchange A confidential exchange is maintained where records are kept of all cases obtaining relief from any organization. "When an applica- tion for relief is received by an organization holding membership in the exchange, a registration slip is mailed to the registrar of the ex- change, who records the information contained thereon and returns the slip to the sender with information as to any relief which may have been rendered by other organizations or individuals. In this way a great deal of duplication of relief is prevented. Grocery and Coal Orders Properly Checked Orders for groceries calling for the specified list of articles are issued periodically to applicants who have satisfied the supervisor of relief that they are entitled to relief. The grocery order is made out to a dealer in the district in which the applicant lives, or another with SOCIAL WELFARE DEPARTMENT 85 whom he may desire to trade. All orders are prepared in duDlieate The following list of groceries is specified on the slip : 23 lbs. Mour 12 lbs. Potatoes 10 lbs. Corn meal 2 lbs. Crackers 2 lbs. Colorado lard 2 lbs. Rice 2 lbs. Sugar 2 lbs. Navy beans 2 lbs. Salt pork % lb. Tea % lb. Can of baking powder 1 lb. Coffee. 1 bar Laundry soap. The executive secretary determines by questioning the applicant what other things the applicant may need. If in his opinion other food supplies are needed, he may allow them. The individual then takes this order, signed by the executive secretary, to the grocer, who fills the order and requires the purchaser to sign a receipt upon the order blank, stating that all supplies listed on the order have been received in good condition. At the end of the month the order is returned with the grocer's bill to the executive secretary, who checks the accuracy of the bill from his duplicate record and issues a requisition upon the auditor for the amount of the bill. In like manner an order for coal or wood, also in duplicate, may be issued by the executive secretary upon the superintendent of the coal and wood yard. This order is presented by the applicant at the municipal coal and wood yard and must be presented by the driver to the applicant for receipt at the time coal is delivered. This order is retained by the driver and is turned in to the executive secretary with his monthly bill. Deliveries of coal and wood are made by private teamsters, who are paid according to the distance traveled. The city is divided into three zones. Deliveries in the first zone cost 50 cents, in the second zone $1.00, and in the third zone $1.50. Improved Record of Cash Relief Recommended Cash relief is given only in emergency cases, and only in amounts of $3 or less. If in the opinion of the supervisor of outdoor relief a greater amount is needed, the applicant is given an order upon the auditor. When cash relief is given the employee who actually dis- burses it is required to give a receipt to the supervisor of relief. This receipt states the purpose for which the money is to be used, and it is signed by the employee actually disbursing the cash and turned over to the applicant. The individual to whom it is given in turn renders a separate receipt for the amount. The two receipts are then pinned together and remain as the official record of the transaction. If, how- ever, the receipt from the person who finally received the money should be lost, there is no positive record that the money was used for the 86 DENVER purpose for which it was allowed. A single receipt should be used, which will serve not only as the receipt from the employee who dis- tributes the funds, but also as a receipt from the person to whom it is finally paid. These receipts should be filed with the complete record of the case. Liquor Cure Should be Discontinued Certain applicants for aid, whose indigence is considered to be largely the result of intemperance, have been given treatment for the liquor habit at a local institution. These treatments require three to five days, and are paid for at the rate of $20 per treatment. Careful inquiry among local physicians, and an interview with the proprietor of the "cure," elicits the fact that the method is to nauseate the patient by medicinal treatment. What the medicine is, how it is prepared, and what symptoms other than nausea it provokes, could not be determined owing to the fact that the formula is a secret. In 1913, $852.06 was paid to the proprietor of this cure. No special records have been kept of these cases, and there is no basis upon which may be determined the effectiveness of the cure, except personal examination of individ- uals. Although there can be no question as to the desirability of at- tempting to provide a cure for the liquor habit, there is insufficient evidence that this is a satisfactory cure, or that this is a proper ex- penditure of city funds. No cure which depends merely upon nauseat- ing the individual can be successful in more than a small percentage of cases, and then only when the conditions underlying the individ- aul's desire or tendency to drink can be removed. Furthermore, the use of secret prescriptions upon the city's poor without the supervision of city physicians cannot be sanctioned. Under no circumstances, with or without such supervision, should any person be treated without a complete record of his treatment and the result obtained. According to such records as are available, of a series of cases treated during the past year at the municipal lodging house, many relapsed after a period of a few, months. No definite data can be obtained, however, owing to the fact that no records of treatment and follow-up are available. Many of the recipients of the treatment have passed from observation, and no information as to the permanency of the cure can be had. The individual is required to give a six months or one year note for $20, but as these notes are simply promises to pay, it is not likely that much money will be returned. No notes have fallen due as yet. Division of Authority in Administration of Mothers' Compensation Should Be Avoided Relief given under the mothers' compensation act is under the supervision of the juvenile court. By courtesy, however, the investiga- tion of applications for relief and the subsequent supervision, of recip- ients of aid under the act has been placed in the hands of the division of outdoor relief, although the juvenile court conducts its own investi- gations and exercises supervision through the probation officers of the court. It is not clear why this same work should be performed by two SOCIAL WELFARE DEPARTMENT 87 different investigators. The investigation of an application for aid under the mothers' compensation act requires a considerable expendi- ture of time and money, and duplication of service doubles the cost to the city. The bureau of charity and correction is charged with the admin- istration of funds appropriated for mothers' compensation. There is no check, however, upon the manner in which the judge of the juvenile court may distribute this appropriation. So far no difficulty has arisen, but the court is not bound in any way to accept suggestions. So long as the court has power over this appropriation and may dis- tribute it as it sees fit, the court should be charged with the adminis- tration of these funds, and appropriations for this purpose should be made to the juvenile court. The probation officers of the juvenile court are well qualified to make investigation, and the advantage of having entire control of investigation and resources under one head is apparent. Employees Should Keep Expense Records No records are kept by visitors of the way in which money allowed for carfare, telephone, etc., is spent. When the visitor needs money, she notifies the supervisor, who allows her the amount wanted. The visitor then gives the supervisor a receipt for the money and the trans- action is closed. "While there is no ground for supposing that the money supplied visitors for expenses is not properly used, the pro- cedure is unbusinesslike and open to abuse. Visitors and other em- ployes using public funds should be required to render in their weekly reports expense statements showing how money was spent. It would then be possible to check these expense records against the daily rec- ords of service performed. Improved Service Records Reccommended The executive secretary is to be commended for his efforts to se- cure complete records of time and service by employees in the division of outdoor relief. Every employee is required to submit to the execu- tive secretary on Monday morning a summary of work performed dur- ing the previous week. This summary calls for the following informa- tion as to each day's service : Time work was begun Time off Time work was concluded Hours worked Visits made Office interviews Letters written Other work done. Working hours are from 9 :00 to 5 :00, except on Saturdays, when the regular closing hour is 1 :00 o'clock. During the month of January, when three part-time visitors were employed to assist in investigating gg DENVER the increased number of applications for relief, there were 22 full working days of seven hours each, and five Saturdays of four hours each The required hours of service were therefore 174 for the month. The following summary of time spent by the various employees was taken from the summary record book of the executive secretary : Full-Time Employees Hours of Service January, 1914 Executive Secretary 203 Hours 20 Minutes Supervisor of Relief 208 Hours 45 Minutes Stenographer 185 Hours 50 Minutes Stenographer 182 Hours 55 Minutes Interviewer 204 Hours 15 Minutes Visitor 198 Hours 40 Minutes Visitor 189 Hours 35 Minutes Visitor 214 Hours 00 Minutes Total hours of full-time employees 1,587 Hours 20 Minutes Average daily hours of full- v time employees (27 work- ing days) 7 Hours 21 Minutes Part-Time Employees Visitor 117 Hours 30 Minutes Visitor , 140 Hours 00 Minutes Visitor 168 Hours 45 Minutes Total hours of part-time employees 426 Hours 15 Minutes Average daily hours of part- time employees (27 work- ing days) 5 Hours 15 Minutes Daily reports are extremely valuable to the supervising officer as a basis for determining the efficiency of his staff, particularly where a large part of the work is performed in the field. The time records should show not only the number of visits made — for this means little or nothing — but also where visits were made and the time required for each visit. SOCIAL WELFARE DEPARTMENT 89 MUNICIPAL LODGING HOUSE AND EMPLOYMENT BUREAU Administration Commendable The superintendent of the municipal lodging house, who receives $900 per year and maintenance for himself and wife, is directly- re- sponsible to the executive secretary. So far as could be observed in a one-day study of this institution, its affairs are in the main well ad- ministered, and, although there is still room for improvement, physical conditions in the institution are worthy of favorable comment. Good order, discipline and cleanliness are in evidence throughout the build- ing. Recommendation for Improved Construction The two floors of the building which are available for use are cut up into small rooms, each containing two or three beds. Rooms on each floor are arranged on either side of the corridor, the corridor on the lower floor being used as a dining room, while that on the upper floor is used as a reading and lounging room. Although the rooms at each end of the corridor are open to the outside air, the rooms between are dark and unventilated except by windows which have been cut through the walls into the end rooms. Fairly good ventilation may be secured by opening all windows in each end room, but in winter, when it is desirable to keep the corridors warm, ventilation of inside rooms is difficult. The provision of separate rooms for small groups' of lodgers, while desirable perhaps from the lodgers' point Of view, is not the most sat- isfactory plan. The best municipal lodging houses are arranged on the dormitory plan, so that definite rules regarding ventilation, conduct of lodgers, etc., may be established for all and readily enforced. The use of the vacant ground floor of this building for superintendent's office, dining room and kitchen would leave both upper floors free for sleeping quarters. The partitions between small rooms should be torn down and the entire space on each floor converted into one large dor- mitory room, the lower floor being used for men and the upper floor for women. As the number of women who apply for lodging is small, one or two small rooms on the top floor could be preserved for their occupancy. It is highly desirable, however, to have the quarters for men and women absolutely separate. As much sleeping space could be secured on one floor by this change as is now available on two floors. A bath and a small toilet are provided on each floor. The toilets are separated from the baths and they are dark and poorly ventilated. It is recommended that the partitions between toilets and baths be removed so as to improve lighting and ventilation of toilets. Physical Examination of Lodgers Should be Required No applications for admission to the lodging house are received after 10 o'clock p. m. Each applicant is required to fill out an appli- cation blank which calls for information as to his name, age, occupa- tion, address of relatives and friends, length of time idle, physical con- dition, etc. 90 DENVER No physical examinations are given lodgers before they are ad- mitted. All are required to take a hot bath and their clothes are taken from them and thoroughly fumigated. Bach lodger is given a clean night shirt at bed time and furnished with a clean, freshly changed bed. It is highly desirable that each lodger be given a physical exam- ination before admission. These men, who are traveling about the country, sleeping in all sorts of places, many of them unclean or suffer- ing from parasitic or infectious diseases, should not be allowed to en- danger others or the entire community because of failure of the authori- ties to observe proper precautions. One of the city physicians should be required to visit the lodging house every night before 10 o'clock to examine lodgers. In view of the fact that it is claimed that many of the smallpox cases are brought to Denver by wayfarers, the health authorities should insist that all lodgers be vaccinated except those who are now able to show a vaccination scar. Fumigation of Clothing Unsatisfactory The lodgers' clothes are tied up in a bundle and fumigated during the night by the use of formaldehyde fumes. The superintendent stated that he believes this to be sufficient for the destruction of ver- min. Clothing which is tightly tied up in bundles cannot be thor- oughly disinfected by this method. It is recommended, therefore, that clothing be hung upon clothes hangers and so fumigated, in order that there may be no doubt as to the effectiveness of disinfection. Smoking Should be Prohibited Lodgers are allowed to smoke in the corridor on the upper floor. As noted in a previous paragraph, the fact that lodgers occupy small, separate rooms makes it difficult to control them when once they have retired to their rooms, and it is more than probable that lodgers do smoke in their rooms. This difficulty would be met by the dormitory arrangement suggested. In view of the fact that the building is almost wholly unprotected against fire (see report on the bureau of fire), it is recommended that lodgers be required to turn over all matches and smoking materials to the superintendent, and that rules prohibiting smoking by lodgers be posted and rigidly enforced. Work Requirement in Return for Lodging and Meals Three hours of work at the municipal coal and wood yard is con- sidered a sufficient return for supper, lodging and breakfast. The .applicant for aid is given a ticket which he presents to the superin- tendent of the coal and wood yard. On completion of his work the superintendent notes the hours worked and the individual is then given food and lodging to the amount credited to him upon his ticket. It is the rule that no more than two nights' lodgings may be given to any one applicant, but the superintendent may rescind this rule in special cases if he deems fit. This is apparently an equitable arrangement and the superintendent stated that little difficulty is met with in getting a proper work equivalent for aid rendered. SOCIAL WELFARE DEPARTMENT 91 Service of Employment Bureau Extended by Co-operation with State Bureau The superintendent also conducts an employment bureau in which any indigent person who desires permanent employment may register free of charge. A list of positions is kept and an attempt is made to fill them by assignments from among those registered in the employ- ment bureau. The results, as indicated in the annual report of the superintendent, are well worthy of note. During 1913 more or less permanent employment was secured for 1,350' persons, not including those who received temporary employment at the municipal coal and wood yard. A state employment bureau has been established in Denver, but the superintendent of the municipal employment bureau states that he has made no effort to co-operate with the state bureau. It is quite probable that the service rendered by both bureaus could be improved by co-operation and exchange of lists. Feeding of Lodgers Only two meals a day are served to lodgers. In the morning they receive coffee, bread and butter, and oatmeal, with sugar and milk; for supper, meat and potatoes, bread, butter and coffee. According to the records, the average cost per meal during January, 1914, was $.007 ; February, $.1007 ; March, $.118. A comparison of these figures indi- cates a higher meal cost than in the city and county hospital ($.0817) and the Steele hospital ($.088). Analysis of cost figures for meals at the> lodging house shows, however, that the figures of the superintend- ent were based upon total cost of the institution during the three months named, including salaries, rent, fuel, light and heat and other miscellaneous items; while the average cost per meal in the other insti- tutions was calculated on the basis of cost for groceries and provisions and service in dining room and kitchen. It is impossible, therefore, to make proper comparisons of average meal cost in the various institu- tions. If -cost figures at the municipal lodging house had been calcu- lated on the same basis as that in other institutions it would be found that the average cost per meal at the municipal lodging house is only about one-half that in other city institutions. This is probably due to the fact that the superintendent and his wife eat precisely the same fare as the lodgers, and also because the cost of service in the municipal lodging house is much lower than that in the other institutions. Records and Reports The admission slips, upon which all the information needed for registration of the individual is entered, are completely and properly filled out. These are filed alphabetically according to the name c* th? individual. For filing purposes, however, this record could be im- proved by the use of a small three by five card instead of the flimsy five by eight sheet now used. A monthly report of the number of beds furnished, number of mea's provided, and the number of positions secured for applicants is 92 DENVER rendered to the executive secretary. It is recommended that in addi- tion to the monthly report a daily report of service at the municipal lodging house and employment bureau be rendered, embodying the following facts: Number of admissions Male Female Number of beds occupied Number of meals served. Number of lodgers given temporary employment at the coal and wood yard Number of lodgers registered in employment bureau Number of lodgers given permanent employment. Other facts, such as illness of lodgers, medical atten- tion, etc. Such a report would keep the executive secretary daily informed as to conditions at the lodging house, so that proper action could be taken immediately should the necessity arise. SOCIAL WELFARE DEPARTMENT 93 MUNICIPAL GOAL AND WOOD YARD Work Test f6r Able-bodied Indigents The coal and wood yard which is conducted by the department of social welfare has proved to be an effective agent in reducing the cost of caring for the indigent and in reducing the number of those who would receive aid without adequate work return. There are two regular employees at the yard, a superintendent, who receives $900 per year, and a watchman at $480 per year. All other work is performed by those who may be sent from the municipal lodging house or directly from the department of outdoor relief. Lodgers at the municipal lodging house are required to work three hours as payment for supper, lodging and breakfast, while other work- ers receive payment according to the number of hours worked at the rate of $1.00 cash or $1.50 in groceries for eight hours' work. City Saves on Purchases of Fuel Coal is purchased at the rate of $2.80 a ton at the track, which is immediately adjacent to the yard, and the work of unloading and storing coal is performed by the temporary employees in return for aid given. Coal deliveries to families are made according to orders issued by the executive secretary, and these deliveries cost from $0.50 to $1.50, according to the zone in which delivery is made. This method of supplying coal saves the city an amount equal to the dealer's profit, or approximately one-third. Wood is obtained without cost from the bureaus of highways and parks. The work of sawing and splitting is done by men from the municipal lodging house. Thus the city receives practically without cost, except for meals and lodging at the municipal lodging house, wood enough to supply its needy families. City's Waste Paper Utilized During 1913 a building costing $2,000 was erected on the grounds for housing the paper-baling apparatus and material. Waste paper is collected from the stores and from the street cans and sorted and baled by employees at the yard. Two men are regularly employed at the yard, although they are not upon the city payroll. They and their families are recipients of aid from the division of outdoor relief, and because of their experience in paper sorting and baling they are con- tinued as regular employes at $1.00 per day. This is not paid in cash, but is credited to them by the division of outdoor relief for aid ren- dered. Paper is sold at prices varying from $3.00 to $10.00 per ton, and about one carload a month is shipped out. The superintendent stated that the revenue received from this industry is about sufficient to pay the wages of the men employed. As the families of these workers would otherwise become charges of the division of outdoor relief, this 94 DENVER method of their support is an actual saving. In addition to paper sort- ing and baling work is furnished to indigents when wood sawmg is not needed. Night Watchman Should Earn His Salary The presence of a night watchman at the coal and wood yard is a necessity because of thieves who make frequent raids upon the coal and wood piles. It was noted, however, that there was a bed in the super- intendent 's office, which he stated was used by the night watchman. Of course it is useless to provide a night watchman and then give him a bed, for few watchmen actually watch if they are allowed to go to bed during their hours of work. Records and Reports Commendable The superintendent keeps a record book in which he enters the name, amount of the order, address of the recipient of each order, the date of the order, date of delivery, the order number and the name of the driver who delivered the order. These facts are summarized for the day upon a daily report to the executive secretary, showing the total amount of fuel delivered, amount on hand at last report, amount .received and car number, amount delivered and balance on hand. This is a very satisfactory record, for it enables the executive secretary to learn at any time the exact condition of stores. In addition to the above records the superintendent of the yard keeps a record book which shows the amount of work performed by all employees, both regular and temporary. He also submits a weekly re- port, which shows in detailed form all the business done each week, including the number of men employed, the hours of service rendered, receipts of supplies and their cost, sales and receipts from sales, and all items of expense entailed in the conduct of the yard. This record is very complete and the superintendent of the yard is to be com- mended for the completeness and accuracy of his records and reports. SOCIAL WELFARE DEPARTMENT 95 DETENTION HOME Division of Authority in Administration of Detention Home The detention home is under the direction of the bureau of charity and correction, but the superintendent of the home is appointed by the judge of the juvenile court. The superintendent of the institution is also a probation officer, and he regards the judge of the juvenile court as his superior officer, although the detention home is under the administrative control of the department of social welfare. It is evi- dent from conversation with the superintendent that there is a great deal of friction between him and the bureau of charity and correction, so much so in fact, that proper administration of the home is seriously hampered. It is recommended, therefore, that the detention home be placed entirely under the supervision of the social welfare department by requiring that the superintendent of the home be appointed by the commisioner of social welfare and made directly responsible to the executive secretary. Salary Cost Should be Reduced The superintendent of the home receives a salary of $1,200 a year and maintenance. His wife acts as matron and receives no salary, al- though she is allowed maintenance in the home. The school board fur- nishes a teacher for the children in the home at a salary of $50.00 per month, and the bureau of charity and correction provides for his main- tenance. The cook receives $40.00 per month and maintenance. The superintendent is also allowed maintenance for his daughter. The detention home accommodates about 13 children in addition to the superintendent, his wife and daughter and the cook. During 1913, according to the report of the superintendent of the home, there was a daily average of seven to eight children in the home. To care for this small number of children in the home should not require such a large outlay for salaries. Maintenance is furnished for the superin- tendent, his wife and daughter, and this fact should be taken into con- sideration. A cook should not be necessary, and the wife of the super- intendent should perform this service without extra salary. The executive secretary stated that he is positive that a competent couple could be secured who would perform all the work required at the single salary cost of $1,200 per year and maintenance. This extra salary cost of maintenance of this institution should not exceed $1,200 per year. Improved Registration of Children Recommended When a child is brought to the detention home the officer who brings him is given a receipt, which states the name of the child, age, address, arresting officer, complaint, where arrested and the date. To be committed to the home does not necessarily mean that the child was under arrest, as this receipt indicates, for children are frequently committed for care until responsibility for further care can be fixed upon friends or relatives. For example, at the time of this study a child was being held at the detention home because he had been left 96 DENVER suddenly an orphan, and an effort was being made to establish com- munication with his relatives. This receipt should therefore be modi- fied to show simply the cause of detention — not of arrest. Bach child is registered on a card as soon as admitted. This card calls for the name, address, age, school grade, charge, officer and date of admission — almost identically the some information contained upon the receipt given the officer who brings the child to the home. In addi- tion to this card record the superintendent keeps a large record book, in which are entered for each child — serial number, age, present (that is, the number of children in the home at the time of admission), num- ber of meals served, charge, school attendance when released and dis- position. This record was not completely filled out, however, and it was therefore valueless for the purpose of analyzing the service ren- dered. To simplify this cumbersome method of record-keeping, it is recom- mended that a duplicate form be used, so that when the receipt is given ! to the officer for the child, the duplicate, which should be a card for filing, will contain all the information necessary for registration. The back of this duplicate card, which is to remain in the home as the per- manent record, should call for all additional information desired as to his commitment, conduct in the home, length of stay, school work, dis- charge and final destination. This would mean that a single writing would suffice for the complete record. General Conduct of the Home So far as could be observed in the short length of time devoted to the study of the work of this institution, there is much that is com- mendable in the general appearance of buildings and grounds. The building is old and floors and walls are not in the best of repair, but it is very well cared for throughout. The rooms are large, well venti- lated and thoroughly clean, bedding is clean and in good condition, toilets and baths are clean, well lighted and ventilated, and kitchen and dining room were found to be models of cleanliness. The grounds were also in excellent condition. , Need for Economy in Purchasing The superintendent stated that he endeavors to give each child the same sort of care that they would get in their own homes, and to make them contented and healthy. This is a praiseworthy ambition, and the appearance of the children seemed to indicate that this was being done. According to the report of the superintendent for 1913 however, the average cost per meal was $.176, or twice that of the city and county hospital, and almost twice that of Steele hospital and that ot the municipal lodging house. The superintendent stated that this is due to the fact that he supplies food in abundance and of the best quality to children, because he believes that the city should give them the best while they are in the city's charge. While this is also excellent in principle, the fact remains that there has been undoubtedly extrava SOCIAL WELFARE DEPARTMENT 97 gance in purchasing. Children do not need luxuries, but plain, simple nourishing fare, and plenty of it. The following bill of fare, as given by the matron, represents an average day's meal, the fare for children and employees being the same : Breakfast Cakes and syrup Oatmeal, Post toasties or puffed rice with milk and ._ sugar Fruit. Dinner Beef or lamb stew — on Fridays, fish Eggs — three times weekly in place of meat Potatoes and one other vegetable Milk or cocoa Bread and butter Dessert — either pudding or fruit four times a week. Supper Warmed-over or baked potatoes Vegetable — tomatoes or corn Eggs Jelly cake or fruit. From this bill of fare it is evident that a high meal cost must follow. Fruit, which is an expensive item, is found on the bill three times a day; eggs, another expensive item, occurs at least once a day, and sometimes twice. The use of prepared cereals, such as Post toasties and puffed rice, is expensive. During the coming year the average meal cost in this institution should be cut almost one-half. This will mean a saving of approximately $1,000.00. Physical and Mental Examination of Children Needed No physical or mental examination is given to children who ap- pear before the juvenile court, although it is a well known fact that much of the so-called delinquency of children is the result of physical or mental defects. Many children who are habitual truants from school and who commit other wrongful acts because of their absence from restraint in school, are habitual truants because they have defective vision, hypertrophied tonsils, adenoids or orthopedic defects which make study and school restraint tiresome or even painful. Many others are mental defectives who are unable to distinguish right from wrong, or who because of a mental defect which places them behind their fellows in school, do everything possible to escape school control. Every child brought before the juvenile court should receive a physical examination and have his mental age tested by the use of the Binet test. If a child of ten years shows a mental age of five by this test, it is probable that he has a mental defect which needs study and treat- ment. 98 DENVER Test physical examinations were made of seven children in the detention home. One child had defective vision. She stated that she has purchased glasses two years before, but had never worn them be- cause they gave her headaches — obviously a case of physical defect needing correction — a correction which would perhaps cure the delin- quency. Two boys were found to have hypertrophied tonsils and ade- noids — a physical defect which has a marked influence on health and intelligence. Another child, a girl, was found to have a marked spinal curvature, which might, and quite likely did have something to do with her moral delinquency. Crookedness of body has its influence in promoting crookedness of mind and morals. Thus out of seven chil- dren four, or 57 per cent, were found defective physically, a positive indication of the need for a more thorough study of this phase of juvenile delinquency. SOCIAL WELFARE DEPARTMENT 99 Part IV — Hospitals SOCIAL WELFARE DEPARTMENT 101 PART IV— HOSPITALS STEELE HOSPITAL Administration and Organization The Steele hospital, which accommodates about 100 patients, is under the control of the bureau of health through the deputy commis- sioner of health, who acts as superintendent of the hospital. The hos- pital staff consists of a head nurse at $960 per year, and seven grad- uate nurses at $720 per year. There is in addition one unpaid pupil nurse from the Fort Collins Training School for Nurses. There are 13 service employees, including housekeeper, attendants, kitchen maids and porters. So far as could be observed in the course of this study, the administration of the hospital was efficient and the number of employees no more than was needed for the work in hand. Medical Service Satisfactory Medical service is supplied by the deputy health commissioner whenever he is called by the head nurse, and in addition each interne at the city and county hospital is required to spend two months of his general hospital service in the Steele hospital, but not as a resident in the hospital. He lives in the city and county hospital and makes routine daily inspection of cases. He is also on call for such special service as may be required. Pupil Nurses Should be Used Seven graduate nurses are now employed at $720 each per year. This means an annual expenditure for nurses of $5,040. The pupil nurses in the Denver training school at the city and county hospital do not have the advantage of service in the contagious insane wards of the Steele hospital, although the Fort Collins Training School for Nurses has recognized the value of this service and sends its pupils to Denver to get training in contagious disease service. Not only could the training course for nurses at the city and county hospital training school be greatly improved by offering the pupil nurses the advan- tages of this contagious disease service, but the cost of the contagious disease hospital could be reduced by at least $3,600.00. Five graduate nurses at $720 per year could be dispensed with and their places taken by pupil nurses from the training school. Under the direction of the head nurse and one other graduate nurse pupil nurses who had had a year at least of general hospital service would be well able to do the work required in caring for cases of contagious disease. 102 DENVER Card Register of Cases Recommended On admission to the hospital the following facts are entered upon the register of patients : Name of patient Address Name and address of physician referring case Date of admission Diagnosis Date of discharge. This register has been well kept, but a better register of cases should be kept by the use of a card register. Each case admitted should have an admission card on which all the facts now required by the register should be entered. In addition the card record should con- tain a brief history of the case including condition on admission and condition at discharge. These cards should be filed consecutively according to the number of the case, and the case chart of the patient while in the hospital should bear a corresponding number. If more detailed information regarding any case should be required the chart should be readily available for reference. Case Charts Should Be Filed At present case charts are not preserved. After the patient has been discharged his chart is simply rolled up, a rubber band is snapped around it and it is stored away in the fumigating room. These charts should be carefully filed by numbers corresponding to the numbers on the registration cards previously mentioned. This entails no additional work and means the saving of considerable time when examination of records is desirable. Hospital records are frequently called for in court actions, and they are of value to any one desiring to make a study of hospital service or to physicians working to make research into the causes, treatment and results of hospital care of contagious cases. Physical Examination on Admission Should Be Required Physical examination of patients when admitted is not made. This should be routine procedure as treatment depends largely upon the findings of physical examination. -Furthermore, the hospital should insist upon it for its own protection. It frequently happens that a patient recently discharged from a hospital is found to have some con- dition not noticed or recognized prior to his admission to the hospital, v and hospitals are frequently called upon to defend themselves against charges of maltreatment or neglect. Careful physical examination on admission would prove whether such charges are justified. Improved Monthly Reports Recommended Monthly reports of hospital service are rendered to the commis- sioner of social welfare. The report includes simply statistical infor- mation regarding the number of patients admitted and discharged, the SOCIAL WELFARE DEPARTMENT 103 number of deaths, the number of eases of each disease, number of em- ployees, number of meals served, amount of antitoxin used, number of . intubations and amount of collections from pay patients. These re- ports would be much more valuable to the commissioner if they con- tained not only this statistical information but also a comparative statement of the number of cases and deaths from each disease, cost of service and average daily cost, together with recommendations of the head nurse or superintendent regarding methods of improving service. Hospital Service Abused Private patients are required to pay $15 a week for private rooms or $7 a week for ward care. The rate for patients received from coun- ties outside of Denver is $10 a week for ward care, while the rate for patients from the state home for dependent children is $5 per week for ward service. Other patients are cared for free of charge. The head nurse staied that patients were being attended in the hospital by their own physicians who were charging them $3 a visit. This information, she stated, had been obtained from the patients themselves. It fre- quently happens, therefore, that a patient who has been in the hospital several weeks is unwilling to pay the hospital for his care because of the fact that he was obliged to pay his private physician a large fee for visits made to the hospital. Hie hospital authorities should make a careful investigation of this matter. It is decidedly unfair to the patient and unfair to the city to allow physicians to charge their hospital patients $3 per visit when all nursing tare, medicines, etc., is being furnished by the hospital. If patients are able to pay for service at the contagious disease hospital they should be made to pay. Physicians should be allowed to visit their private patients, but only in the presence of a nurse or staff physician, and if the practice of allowing physicians to charge private patients for service rendered by the city is to be continued, a maximum charge should be fixed. Precautions Against the Spread of Infection Commendable The superintendent of the hospital has adopted all modern precau- tionary measures to prevent the spread of infection by patients. Wards for diphtheria and scarlet fever are entirely separate and in different yaits of the building, and there is no communication between the patients in separate wards. All visitors, physicians as well .as laymen, are required to protect themselves by gowns before visiting the wards, and visitors to the scarlet fever wards are required to wear boots of unbleached linen. 'On going out of the ward all visitors are required to wash their hands thoroughly and rinse them in antiseptic solution. Gowns and boots are removed by the nurse and sent immediately to the fumigating room in the basement. AH clothing of patients is thor- oughly disinfected in the fumigating room. All laundry except nurses' linen and gowns and children's night gowns are sent to the fumigating room for 12 hours and then sent to a laundry in the city to be washed. Children's night gowns and nurses' gowns are thoroughly sterilized by live steam before being washed. 104 DENVER Detention Ward Needed Diphtheria patients are not admitted to the wards until cultures from their throats are found positive by the city bacteriologist. There is no detention room, however, in which suspected cases may be held for observation and in which cases of mixed infection may be cared for. The deputy health commissioner recognized the need for such facilities and made recommendation to this effect in the report of the Steele Hospital for 1913. Improper Care of Insane Diphtheria Carriers A serious situation exists in the Steele Hospital, and one which should be remedied at once. In the dark, gloomy basement 16 insane patients were found who were diphtheria carriers. They had been sent to the Steele Hospital from the city and county hospital, which has no means of isolating such patients. To thrust these people into a ward of this kind without proper facilities for light, air, exercise, and recrea- tion is little short of criminal. The fact that they are diphtheria car- riers is only incidental, because the mere presence of diphtheria bacilli in their throats does not make them ill. They are insane patients, how- ever, and the fact that must be constantly kept in mind is that whether they are diphtheria carriers or not they are entitled to receive at the hands of the city and county of Denver care which is commensurate with their deplorable condition. Their very location in the basement of the Steele Hospital contributes to the persistency of the diphtheria bacilli in their throats, because it is a well-known fact that good food, plenty of light, plenty of fresh air, and sufficient exercise to promote physical well-being, plays a large part in eradicating diphtheria bacilli from the throats of diphtheria carriers. A place should be provided at the city and county hospital where these patients may be isolated and cared for. Ambulance Service Inadequate Two ambulances, one for diphtheria and one for scarlet fever, are kept at a private livery stable in the city which charges the city $3.00 per call. Neither a doctor nor a nurse accompanies the ambulance, as this would necessitate an extra trip to the hospital. Prior to October 1, 1913, no records of the amount of money paid for ambulance calls were found at the hospital. During 1913, $877.00 was spent for livery and from October 1, 1913, to April 1, 1914, the following amounts were spent by months : October $130.00 December 82.00 January 112.00 February 49.00 March 87.00 Total $460.00 The contagious disease hospital should provide its own ambulance, and it is probable that this could be done at less cost than under the SOCIAL WELFARE DEPARTMENT 105 present system. In all cases a physician or nurse should accompany the ambulance in order that the patient may receive proper care en route. There is no reason why separate ambulances should be provided for diphtheria and scarlet fever cases. A single ambulance properly equipped is sufficient provided the necessary steps are taken to disin- fect the ambulance after each case of contagious disease has reached the hospital. Improved Facilities for the Disposal of Waste Needed • No facilities are provided within the hospital for the incineration of infected materials. All such materials are carried to a distance of about 200 feet from the hospital, where they are burned. At the time of this investigation, section 77 of article 13 of the municipal code, which states that "It shall be unlawful to burn bonfire or rubbish ex- cept between the hours of four and eight-thirty in the afternoon of any day" was being violated. A large bonfire was burning between the hours of 10 a. m. and 12 m. Small incinerators should be installed in the basement of the hospital in which all waste materials, garbage, rubbish, etc., could be destroyed. The cost of this equipment would not exceed $500.00. Hospital Employees Overpaid Employees other than nurses at the Steele Hospital are paid very liberally, for all employees are maintained in the hospital in addition to their salaries. As the result of a recent investigation by a committee appointed by the board of estimate and apportionment to study New York City's hospitals, a salary and wage schedule for hospital employees was pre- pared based upon maintenance in hospitals. The hospitals studied were all much larger than the Steele hospital, and it is therefore im- possible to compare accurately the quantity or quality of service ren- dered by employees. On the basis of this report, however, it is clear that Steele hospital employees are overpaid. Employees may be divided into two classes : A. Those serving less than one year B. Those having rendered one year or more of consecutive service. The following schedule of salaries, including maintenance, at the Steele hospital based on the careful study above mentioned has been prepared : 10 6 DENVER Those serving Those serving less than one more than one year eonsecu- year consecu- Position Present Salary tively tively Housekeeper $720 $420 $480 Attendants— 2 @ $360 720 2 @ $360 720 2 @ $420 840 Porters— 2 @ $300 600 2 @ $300 600 2 @ $360 720 Engineer 480 420 480 Kitchen porter 420 240 300 Cook 600 420 480 Assistant cook 360 300 360 Maids— 3 @ $360 1,080 3 @ $240 720 3 @ $00 900 Laundress 420 300 360 Assistant Laundress 360 240 300 Total $5,760 $4,380 $4,860 Present yearly salary cost. .$5,760 Maximum yearly salary cost recommended 4,860 Minimum yearly saving.. $ 900 Cost of Hospital Service So far as could be observed from personal investigation and study of reports of the hospital, an effort is being made to administer funds economically in the purchase of supplies. The report of the hospital for 1913 gives the average cost per patient per day as $1,327, and the average cost per meal as $0.08. These figures compare favorably with cost figures in other hospitals of similar nature so far as they may be obtained. The basis on which these figures are obtained in various hospitals and institutions throughout the country varies so widely, however, that it is not possible to make detailed analysis and compari- son of cost figures. According to the last annual report of the New York City health department (1912) the average cost per patient per day in the three contagious insane hospitals under control of the de- partment was $2.02, or $0.69 more than at the Steele hospital. Purchase and Provision .of Supplies Fresh meats, vegetables and fruit are ordered daily through the commissioner of supplies. Milk and eggs are supplied by the county farm. The amount of staple supplies on hand in the hospital is never large, as only one month's supply is piirchased at a time. The matron or housekeeper of the hospital is in charge of the store room and issues supplies only upon requisition from the cook or head nurse. There is no stores record, so that it is impossible to tell the stores on hand at any time without an inventory of supplies. It is recommended that such a record be kept so that there may be at all times an exact state- ment of the condition of supplies. SOCIAL WELFARE DEPARTMENT 107 Fire Protection Inadequate Fire protection at the Steele hospital is entirely inadequate and should be at once improved. This matter is discussed at length in the report on the bureau of fire. 108 DENVER SAND CREEK HOSPITAL Better Care of Smallpox Patients Needed The smallpox hospital, so called, is a small frame building situated in the middle of the open prairie six miles from the city. Accommoda- tions are provided for about nine or ten smallpox patients, there being two small rooms with two beds each, and one large room with six beds. The hospital is in charge of a trained nurse who is apparently capable and efficient. She receives $60 per month and maintenance, and her husband who assists her receives $40 per month and maintenance. The building is in bad condition throughout, and if its use is longer continued it should be put in good repair. Rooms are heated by stoves and as the building is entirely unprotected from the wind, it is practi- cally impossible to heat all rooms comfortably in winter and at the same time provide the much-needed ventilation. There are no sewer connections, and all waste water and discharges must be carried out of the building and emptied upon the ground or into the outside privy. The bath for patients is in a small shack about 100 feet away from the main building; water for patients' baths must be heated on the stove and turned into the bath. Waste water flows out of the tub upon the ground underneath the building. Medical attention is provided by the deputy health commissioner. When his services are required he is obliged to make the long trip to the hospital and back, which takes almost two hours. » The smallpox hospital should be abandoned as soon as possible and a separate building should be constructed at the Steele hospital where smallpox patients may be cared for. There is no more danger in car- ing for smallpox patients at the Steele hospital than in caring for other contagious cases. The idea that smallpox is so dangerous that cases must be cared for in a "pest house" miles away from other human habitation is not in keeping with m modern knowledge of contagious diseases. The smallpox hospital should be easily accessible to the patient, who is sometimes very ill and to whom the journey of six miles is a severe hardship. It should also be easily accessible to the visiting physician so that cases may be under daily observation. SOCIAL WELFARE DEPARTMENT 109 THE CITY AND COUNTY HOSPITAL Need for Improved Service Recognized by Superintendent It should be said at the outset that many of the defects noted in the succeeding pages have already been mentioned by the superin- tendent of the city and county hospital in the report of the social wel- fare department for 1913. The following defects in the equipment of the institution and in the care of patients were noted in this annual report. 1 — Lack of room in the wards for the insane and in- adequacy of their care 2 — Overcrowding of wards of chronic cases, many of which could be admitted to the county farm if sufficient room were provided in this institution 3 — Many parts of the hospital antiquated and should be remodeled -Overcrowding of the nurses' home. The superintendent further states that the following improvements are contemplated or under way: 1 — The construction of a noiseless floor in the oper- ating room 2 — Installation of a first class sanitary kitchen 3 — Improvements in laundry and engine room 4 — Remodeling of garage. Need for a Full-time Trained Superintendent The superintendent of the city and county hospital is directly re- sponsible to the commissioner of social welfare. He is a practicing physician who devotes a part of his time only to hospital affairs, for which he receives $2,400 a year. It was impossible to learn how much of the superintendent's time was spent at the hospital as there are no time or service records available. The house physician stated that the superintendent was accustomed to visit the hospital twice or three times daily, in the morning, sometimes in the afternoon and in the evening, but that there were no fixed hours for his attendance. In the absence of the superintendent the house physician is in charge. The house physician, who is a former interne, spends his entire time at the hospital for which he receives $1,200 a year and maintenance. The city and county hospital in Denver, which is a large institution in point of size and capacity, needs a full-time trained hospital super- intendent at its head. It is difficult to conceive of a position in which part-time service would be less efficient than that of the superin- tendent of a hospital of 500 beds. The appointment of a salaried house physician is only a makeshift. Few hospitals of this kind with a large interne service have a paid house physician. A superintendent should be employed at $2,400 to $3,000 per year with maintenance, and full- time service should be required. The paid house physician could then be dispensed with and the senior internes could and should perform 110 DEN\£ER the duties of house physicians as is the practice in most general hospitals. Number of Internes Should Be Increased There are 12 internes who serve 20 months each. Judged by Eastern hospital standards there should be about ten internes for each 200 beds in a general hospital such as the city and county hospital. There are entirely too few internes to provide the kind of service which this hospital should give and it is recommended that the number of internes be increased to 16 and the term of service from 20 months to two years, two internes retiring every three months. The two internes entering the last three months of service should be respectively house physician and house surgeon. Staff Room for Physicians Needed The rooms provided for physicians are on the main floor just off of the corridor leading to the wards. The rooms are small and poorly furnished, and as a result physicians spend as little time in their rooms as possible and make use of the inner corridor as a lounging room. A large recreation room has been provided for physicians and nurses who alternate in their use of this room. This room, however, is in the base- ment and badly lighted- Rooms for physicians should be so located that they may have a certain amount of privacy. Rooms on the top floor of the building should be given to physicians and the service em- ployees who now occupy these rooms should be provided for elsewhere. A staff room should be provided for the sole use of physicians as a lounging room and reading room when off duty. The present common use of the recreation room by physicians and nurses does not make for the best discipline and the establishment of right relations between physicians and nurses. Nursing Staff Inadequate The number of nurses varies considerably from time to time. According to the last published roster of nurses at the hospital there were 50 pupil nurses and four supervising nurses including the chief nurse. In addition there were ten orderlies, including the head orderly, and five attendants in the male insane ward. There is practically no information at hand by which we may determine the proper ratio of nurses to patients in a hospital of the same type as the city and county hospital. The recent studies made in New York City by a committee appointed by the board of estimate and apportionment resulted in the determination of certain ratios between nurses and patients, but, as stated in the report of the committee on inquiry, the schedule prepared was not intended to cover attendance at tuberculosis and psychopathic wards, both of which require a large share of nursing duty in the city and county hospital. The determination of needs at this hospital there- fore has been based upon conditions found therein and upon the meth- ods of extending the work of the nurses' training school in the city dispensary and the contagious disease hospital, as previously recom- mended in this report. SOCIAL WELFARE DEPARTMENT 111 The hospital accommodates approximately 450 to 500 patients, in- cluding the patients of the insane wards. In a hospital with all modern appointments and conveniences the number of nurses now provided could perhaps furnish adequate service. The city and county hospital, however, is not so provided. Of the 54 nurses, 50 are pupil nurses in training and therefore not as capable as graduate nurses. Of this group of pupil nurses 10 are assigned to night duty, or an average of one pupil nurse to each 45 to 50 patients. This is entirely too few nurses for night duty, particularly in a hospital without fire protection and where many of the patients are old people. Judged by hospital standards elsewhere, the number of night nurses should be increased to 15 at the least. This would leave 35 nurses for day duty, or one nurse to each 13 or 14 patients. It is the opinion of the investigators that there should be one day pupil nurse to every ten patients, or approximately 45 to 50 day nurses. According to these figures there should be for city and county hospital service alone about 65 pupil nurses. Need for Improved Accommodations for Nurses The recommendations regarding the number of nurses can hardly be put into effect without increasing and improving the nurses' living rooms. Thirteen nurses are quartered on the third floor of one of the hospital buildings. The rooms are small and cheaply furnished. No closet room is provided, and this need is me|; by wardrobes which fur- ther diminish the already scanty room space. Walls are cracked and stained in many places, and floors and floor coverings in several rooms are in bad condition. The nurses' home accommodates about 40 to 45. Rooms are large and each room is occupied by two or three nurses. The furniture is of the cheapest. The floors and walls of the rooms are in bad condition, and in many places the floor boards are worn almost through. There are only three baths for the entire number of nurses and only four toilets. Fire preventive or protective apparatus is wholly inadequate. Efficiency of nursing service depends largely upon the provision of proper accommodations for nurses. No nurse compelled to live for two years under the conditions found at the city and county hospital can give her most efficient service. Her room is her home, and lack of convenience and comfort there makes her dissatisfied. The city of Denver can afford to give its nurses, the great majority of whom are pupil nurses, who are paid only about $10 a month, good living condi- tions. A nurses' home is needed with ample accommodations for about 75 nurses. This would allow more space in the hospital buildings for the use of patients. Social Service Should Be Extended. A social service worker is employed in the hospital. She is re- quired to act as a collector of money for services rendered to patients not public charges of the city and county of Denver. At the present time she acts also as a clerk in the office of the superintendent, there 112 DENVER being no regular clerk employed. She states that her time is taken up almost wholly with clerical work and with such social service work as she is able to carry on among the patients in the wards. Little attempt is made to extend social service into the homes of patients or to supervise home care of discharged patients. A clerk should be em- ployed to take over the office routine now being performed by the social service worker who receives $1,200 per year. This is perhaps a proper salary for a social service worker but not for a hospital clerk who could be secured for $720 per year. The extension of social service into the homes of patients in the hospital and discharged from the hospital is productive of great good. Light work may be found for convalescents so that they may be self-supporting and their recovery may be hastened. Others in the family may be advised regarding their own health. Care and treatment may be provided for sick or crippled children and the public health and welfare promoted generally. Salaries of Service Employees Too High The number of service employees in the hospital appears to be ample. Owing to the limitations of this study it was impossible to de- termine the precise duties of each of these employees or to obtain any but a general idea of the efficiency with which their work is per- formed. From personal observation, later to be detailed, it is believed that in the main their work is not efficiently performed. Salaries paid nontechnical employees are unusually and unnecessarily high, consider- ing the fact that full maintenance at the hospital is allowed in addition to salaries. A determination of the precise amount of salary requisite in any given case depends so largely upon the duties performed that estimates are likely to be in error where there is no definite classifica- tion of hosiptal labor or any standardization of salaries. The following table has been prepared to show the present salaries of certain employees in the city and county hospital and the recommen- dations relative thereto. This table has been based upon the recom- mendations of a committee of inquiry appointed by the New York board of estimate and apportionment to investigate salary standards in the Bellevue and allied hospitals of New York City, although changes have been made to fit the service at the city and county hospital. SOCIAL WELFARE DEPARTMENT 113 Position Present Salary- Salary Recommended Those serving Those serving less than one more than one year conseeu- year consecu- tively tively Matron (housekeeper) ....$ 1,140 Assistant matron 600 Head orderly 540 Orderlies— 9 @ $420 . . 3,780 9 < Head attendant (male in- sane ward) ,. . . . 600 Attendants— 4 @ $420 1,680 4 i Linen woman 420 Seamstress 360 Seamstress 120 Head laundress 420 Laundresses— 7 @ $300. . . 2,100 7i Waitresses 300 Waitress 240 House girls— 3 @ $240 720 Chef 1,080 Second cook 720 Diet cook 300 Diet cook 240 Maid 240 Laundryman 360 Lawnman 360 Houseman 420 Houseman— 3 @ $360 1,080 3 i Yardman in kitchen 300 Orderly in kitchen 120 Dishwasher 300 Dishwashers— 2 @ $240. . . 480 2 i Chauffeur 720 Carpenter 1,080 Painter 540 Engineer 1,200 Engineers— 2 @ $1,020. . . . 2,040 2 < Firemen— 2 @ $900 1,800 2 1 Telephone operators — 2 @ $660 1,320 2 < Total for salaries $27,720 Present yearly salary cost. $27,720 Maximum yearly salary cost recommended 25,200 $ 720 $ 900 480 600 420 480 $360 3,240 9 @ $420 3,780 420 480 $360 1,440 4@$420 1,680 360 420 180 240 120 180 360 420 $240 1,680 7 @ $300 2,100 180 240 180 240 360 540 720 900 480 600 240 300 180 240 180 240 240 300 180 240 300 360 $240 720 3 @ $300 900 180 240 120 < 120 120 180 $120 240 2*@$180 360 600 720 720 900 480 540 1,020 1,080 $960 1,920 2 @ $1,020 2,040 $720 1,440 2 @ $840 1,680 $420 840 2 @ $480 960 $21,060 $25,200 Minimum yearly saving. $ 2,500 Hospital Discipline Lax 114 DENVER The hospital presents a particularly untidy and unkempt appear- ance and lack of discipline and order is everywhere evident. _ Several internes were seen smoking in that part of the hall where visitors are received. Other internes were seen carrying lighted cigars through the corridors and wards. The emergency room attendant was seen smoking a pipe in the hall and in the emergency room. The chef was seen smoking a pipe while preparing meals. The dishwasher was smok- ing a pipe over the dishes which had just been washed. Two of the hospital staff informed the investigator that they had observed attend- ants stop to light their cigarettes while carrying patients on stretchers. In the room where food was being prepared for employees, doctors and nurses, a dust pan full of sweepings was lying on the floor under the serving table and three uncovered garbage cans stood in the corner of the room. The floor of the room was unclean and two cats were wandering about. Windows all over the hospital were dirty and apparently had not been washed for several weeks. Dust was found on ledges, Avindow sills and fixtures. On the roof of one of the corridors four dirty, broken-down beds were seen with mattresses soiled and apparently unfit for anything but burning. One of the employees stated that these beds were not in use. The room in the basement, which is occupied by employees, was very dirty. Soiled clothing was lying about on beds and chairs; the bed linen was dirty and ragged. General Equipment of Hospital Inadequate In no sense can the equipment of the hospital be said to be modern. There are no elevators in the building. The investigator saw an intox- icated man, who had just been brought in by the ambulance on account of an injury to his head, being dragged up the stairs by two attendants. Patients must be carried up the stairs and down the stairs on stretchers at serious risk. No provision is made for the fumigation or sterilization of patients' clothing. Clothing when taken from patients is rolled in bundles, tagged and stored in the basement until needed. The result is that patients leaving the hospital are obliged to wear clothing which is unclean and so wrinkled that the patient has no respect for himself or the hospital. There is only one operating room. This means that infected patients must be operated on in the same room in which clean or un- infected patients are to be operated on later on. The X-ray apparatus is antiquated and the house physician states that when X-ray plates of more than ordinary quality are required it is necessary to send the patient in an ambulance to the office of a local physician who takes the picture. The transportation of seriously ill patients several miles for the purpose of having an X-ray picture taken cannot be justified. SOCIAL WELFARE DEPARTMENT 115 The laboratory of the hospital is a small room about 10x15 feet in size and poorly equipped. A paid pathologist has been employed for the last six months and has been doing excellent work with the facili- ties at hand. There is, however, inadequate room for apparatus and work tables. The kitchen, which is in the basement, is inadequately equipped. There are no baking ovens, all bread being purchased from local bakers. The kitchen range is in bad repair and very dirty. The wooden floors are in poor condition and the walls and ceilings are cracked and dirty. The laundry equipment is in bad repair and all laundry work has been discontinued on the ground that the cost of new apparatus and of maintaining the laundry force would be greater than having the laun- dry work done by private concerns. Improved Ambulance Service Recommended Ambulance service of the city and county hospital is extended only to those who may be referred to the hospital by county physicians. Emergency cases are brought to the hospital in police ambulances which are particularly unfitted for the transportation of seriously ill or injured persons. Hospital ambulance service is not a police function and this method of conveying patients to the hospital should be discon- tinued. According to the records of police ambulance surgeons not more than six to eight runs per day are made by police ambulances, while the record of county ambulance service shows only 690 calls dur- ing the year 1913, or an average of about two calls per day. The city and county hospital should take over the entire ambu- lance service of the city. Two ambulances should be employed at the city and county hospital to answer all calls. Two internes, especially detailed to ambulance service, should be always on call. No interne should be allowed to do ambulance duty until he has had six months hospital experience. Ambulance Records Valueless Records of ambulance service are of no value whatever. The fol- lowing records taken from the ambulance record book are typical and show clearly how incapable of proper analysis such a record is. 2-24-14 Cronin, 3 :30 p. m. Bunson, 1952 Champa. 2-25-14 Oleson, 9 :10 a. m. Health Department, 1217 Ames. 2-25-14 Walker, 4:00 p. m. Perkins, 1018 13th St. Room Wey. 2-25-14 2512 Larimer, Hobart. 3- 4-14 Pettit, P. M. Frazier, 2036 Larimer, Hobart. 3-15-14 John Cobey, 7 :00 p. m. Welton, 3701 Wewatta. 4- 4-14 Bell, Lee, 9 :00 a. m. County Farm. 116 DENVER The illustrations above given illustrate the chief defects of the records, namely: 1 — They are written in pencil and therefore easily altered. 2 — Names of patients are incompletely and carelessly entered. 3 — Time of departure of the ambulance only is stated. There is no record of the time of receipt of the call (except on tele- phone operator's slips) ; no record of arrival at patient's address ; no record of time of return to the hospital. Even the time of departure of the ambulance from the hospital is sometimes omitted. 4 — No information is given as to reason for ambulance call. 5 — The name of the person sending in the call is sometimes not completely given; sometimes it is wholly omitted. 6 — The name of the ambulance surgeon who made the call is fre- quently omitted. When an ambulance call is received the following procedure should be a matter of routine. The telephone operator notes on a spe- cial slip the date, the time of call, the name of the person sending in the call, whether or not it is an emergency call, the full name of the patient, and his address. The ambulance surgeon and the ambulance driver are then notified and the operator notes upon her slip the exact time of such notification. The ambulance surgeon should carry a number of ambulance slips in his pocket, and as soon as the call is received he should enter upon one of these slips all the information obtained by the telephone operator. As soon as he has reached his destination he should verify the name and address of the patient and other informa- tion obtained by telephone and procure the following additional in- formation : Age — Sex — Social state Nationality — Religion If injury, how received Remarks Admitted to hospital, discharged Disease or injury Time of arrival. Upon return to the hospital this slip is stamped by a time stamp and returned to the clerk, who enters all the facts obtained by the tele- phone operator and the ambulance surgeon in an ambulance record book under the proper date: The importance of such a record cannot be overestimated. It fre- quently happens that a suit involving thousands of dollars hinges upon an ambulance record ; the hospital itself may be obliged to defend itself against a charge of negligence in providing ambulance service, and without proper records of service it has no protection. There can be no determination of the efficiency of ambulance service without these records, but it is quite safe to say that where inefficiency of records exists, inefficiency of service is to be found also. SOCIAL WELFARE DEPARTMENT 117 Waiting Room Needed No waiting room is provided. Visitors are required to sit at one end of the main ground floor corridor, which is also used as a lounging place for internes and other employees. Smoking is not prohibited, and for a visitor to be required to wait in this place, where several in- ternes are sitting about smoking, cannot fail to be a source of annoy- ance and discomfort to the visitor. On the upper floor of one of the hospital buildings is a large room about 100x30 feet, which is used for a store room. With a small outlay of money this large room could be made over into living quarters for internes or other hospital employees, or it could be used as a room for linen, and the space which is now occupied by the linen room could be converted into living rooms. This would allow the conversion of rooms now occupied by internes on the ground floor into a small waiting room for visitors. Care of Children Inadequate The care given children in the city and county hospital is de- cidedly inadequate and improper. The children's ward was visited by the investigator three times in the course of one day, and in no instance was a nurse found on duty. Three very dirty children were found crawling about on a dirty floor. All children were untidy and appar- ently poorly cared for. An unlocked refrigerator containing oranges, milk and other food stood at one side of the room, and was easily accessible to the children playing on the floor. The pathologist stated that the children were not carefully ex- amined before admission to the children's ward and that no vaginal smears were taken from the female children prior to their admission to the common children's ward. This should be a matter of routine, for it frequently happens that all the children's ward may become infected with vaginitis. Care of Insane Not a City Hospital Function At the present time there are 140 insane patients in the city and county hospital. Each floor of the building occupied by the insane is divided into small rooms, with two, three, and sometimes four beds in a room. These rooms are cell-like and cheerless, with barred windows and heavy doors. There is a small opening or peep hole in each door about three inches in diameter. This building was inspected during the middle of the day, when all insane were out in the corridor in care of attendants. Aside from the opportunity for exercise in the corridor the inmates are allowed an occasional hour or two in the hospital yard, which is only a small court between buildings. The hospital for the insane is to all effects and purposes a jail without the comforts and conveniences which even prisoners are allowed in the county jail. No attempt is made to segregate the inmates according to the va- rious types of disease, nor is there any effort to provide suitable em- ployment for those who are able to work. In all modern institutions for the insane it has been found that light employment, such as basket- 118 DENVER making, chair-caning, embroidery, mending, etc., has proven to be a benefit to the patient, and in many instances a source of revenue to the hospital. Internes are required to spend part of the first six months of their service on duty in the insane ward. There is, however, no one in the hospital who is qualified to treat or to suggest treatment of the insane along modern lines. Proper treatment of the insane requires special training and experience ; and most hospitals for the insane require that their staff physicians shall have had eighteen months to two years pre- vious hospital training. It is decidedly improper to put internes of only a few months experience in charge of insane patients. This so- called hospital for the insane exists solely because of the refusal of state authorities to provide proper custodial care. Denver should demand better service and better care for its insane patients. If this hospital for the insane must be continued, on account of the failure of the state authorities to provide proper care, a thoroughly trained staff should be placed in charge, but there is no reason why the hospital for the insane should be continued as a part of city hospital service. The state of Colorado should provide proper institutions,* and this can be done only through the co-operation of its citizens. Need for Convalescent Home or Farm In such a brief statement it is impossible to say whether the care given other patients is adequate or inadequate. The social service worker stated that there were approximately 50 men and women being cared for in the hospital who were not properly hospital patients, but not in condition to be discharged from all supervision. Such cases need only good food, custodial care, and employment suited to their ability and need. If facilities were provided at the county farm for these patients many of them could be transferred there with benefit to themselves and a saving to the city. Care of Patients' Property On admission to the hospital the property of patients is removed from their clothing by the attendant. The house physician states that there is no check upon the action of the attendants who perform this office, although he says that the attendants who take charge of pa- tients following their admission to the hospital have been detailed to this work for many years, and that there has never been any complaint that they have improperly used or handled the belongings of patients. The present practice is for the attendant to take the property, properly listed, to the nurse on duty in the ward to which, the patient is sent. The nurse then verifies by the patient, if possible, the property list, places it in an envelope, and sends it to the office. A card is then made out, listing the property under the patient's name, with the date of its receipt by the clerk. This envelope is then placed in the safe and kept until the patient's discharge. In spite of the fact that attendants may be honest, the hospital •should demand for its own protection and for the protection of its SOCIAL WELFARE DEPARTMENT 119 patients that there be some cheek upon this detail. There should al- ways be at least two persons in the room when the patient is undressed and property removed from his clothes, and both should verify the list of property and attach their signatures to the list. The nurse on duty in the ward should further verify this property list and attach her sig- nature also. That this precaution is not an unnecessary one requires no demonstration to any one with experience in hospital service. Every possible safeguard should be provided to prevent abuses which are sure to exist where discipline is lax. Improved Hospital Records Recommended Patients are admitted to the hospital upon order of the city and county physicians. Patients who walk in or are brought in by the police ambulances are admitted by the house physician, who makes out the admission slip. This admission slip is filed in the office of the clerk. » A hospital register is kept in which the following facts are entered : Attending physician School of Medicine Name Number- Age Male or female Nativity Date of immigration — U. S. — Colorado Time in Colorado Married or single Diagnosis Discharged Died. Memorandum. No entry is made of occupation. Names and addresses of relatives are not entered here, although they are found on the admission slip previously mentioned. Time spent by the patient in the hospital is not stated except as indicated by the date of admission and discharge. The condition of the patient on discharge as improved, unimproved, or cured, the destination of the patient when discharged, and the action of the social service worker with regard to the particular case are not recorded upon the register. All these are important facts not only in indicating the service performed by the hospital and results obtained, but in furnishing a complete record of every hospital case for future reference. The use of a card index instead of the cumbersome book now used is recommended. Each card record should bear a number correspond- ing to a number upon the history chart. If more detailed information were then required the charts could be looked up. These cards may be cross-indexed according to the names of patients. 120 DENVER Case Histories Badly Kept Case history charts are badly kept. Twelve charts were examined, and in not a single instance was there a record of physical examina- tion of the patient. It is vitally important for the welfare of the pa- tient, and for the protection of hospital authorities, that there should be a complete record of the patient's physical condition on admission. No attending physician can properly outline treatment in any given case unless he- has all data regarding the patient's physical condition. Membei's of the interne staff should be required to make physical ex- amination of all patients within 24 or 48 hours after admission. Filing System Antiquated When a patient has been discharged his history is sent to the stor- age room in the basement, where it is placed in a letter file indexed by name and year. These case histories should bear a number correspond- ing to the index card in the office of the clerk. Histories should be filed in vertical files according to these numbers, and each case history should be in an individual jacket or cover. Stores Records Needed There are two store rooms, one for food supplies and kitchen sup- plies, and the other for supplies of bedding, clothing, etc. These rooms .are in charge of the housekeeper, who issues stores only upon requisi- tion from the chef or head nurse. In the store room for food supplies there is a supply clerk who is a student in medical school and who gives part of his time to supervision of stores in return for mainten- ance at the hospital. There are no adequate stores records. The storekeeper keeps the requisition slips on file, but she does not have any record from which it is possible to tell at any time just what the exact condition of stores may be. The City and County Hospital a Fire Trap The fire hazard at the city and county hospital needs the imme- diate attention of the citizens. A fire at the city and county hospital would mean a tremendous loss of life. A discussion of fire prevention and protection at the city and county hospital will be found in the report on the bureau of fire. SOCIAL WELFARE DEPARTMENT 121 Part V — The Office of the Market Master SOCIAL WELFARE DEPARTMENT 123 PART V— THE OFFICE OF THE! MARKET MASTER City Markets a Profitable Institution The sum of $3,500 was appropriated for market use in 1914, an amount entirely inadequate to provide the improvements needed. Only $2,782.45 was spent on markets in 1913, and this included the salary of the market master at $100 per month and an inspector at $90 per month. The city derived from the rental of stores and stalls $17,699.75, or a net earning of $14,917.30, a far greater sum than would be needed to put the city market in proper condition. Sanitary Conditions Need Immediate Attention The stores of the city market are in very dilapidated condition and due to the lack of proper facilities for the handling and storing of per- ishable food, such as are dealt with, these need a thorough renovating. Location Inconvenient Before any extensive improvements are made in market facilities, however, the question of the location of the city market should be care- fully considered. The market master in his report for 1913 states that the present business transacted by the market is mainly between the gardeners and wholesale buyers or between gardeners and retail deal- ers. Little retail business is carried on and few housewives patronize the market. The prime value of the city market is in affording citizens an opportunity of buying fresh fruits, vegetables and other products direct from the producer ; and yet the inconvenient location of the mar- ket practically prohibits its use by the householder. Unless some con- venient and central location for the one large market can be found, the establishment of several smaller markets at easily accessible points is recommended. Inspector Unnecessary There is no reason why the services performed by this inspector could not be performed as efficiently by the regular food or sanitary inspectors of the bureau of health, if such service is needed at all. The market master is on duty in the market every day, and he should be able to exercise general supervision over the entire market. Market hours are from sunrise until 11 a. m., but a plan of market inspection could be devised by which health inspectors would be assigned to mar- ket inspection in rotation one day each week. Improved Record of Lease Recommended Stalls are let out at auction on the last Saturday in April, and the successful bidders are required to take out leases for the six months next succeeding. Rentals are paid in monthly installments. The market master makes out two copies of the lease, one of which is retained as the permanent record and the other is given to the stall 124 DENVER holder. These two copies are written out separately by the market master. It is recommended that they be made out in duplicate by the use of a carbon duplicating record book, so that there will be no ques- tion as to the accuracy of the copy. Under the present procedure, it would be possible for anyone to alter one of the copies and thus furnish a basis for dispute and possible annulment of the lease. A carbon duplicate would obviate the danger of any such attempt. As each monthly installment is paid, a receipt is made out in tripli- cate. One copy is given to the payer, one is sent to the auditor with the market master's monthly report, and a third is kept in the receipt book by the market master. Every month a report of the rent of mar- ket space is sent to the city auditor. This method is a satisfactory one and should be continued. Time Records Needed No daily records are available to show how much time is spent in service by the market master and his assistant. During market hours the market master and the inspector are supposed to be on duty. The length of time between sunrise and 11 a. m. varies considerably in dif- ferent seasons, but the market master and the inspector are paid at a rate which should entitle the city to at least seven hours of service, or a regular working day. Time cards should, therefore, be required of these employes in order that the commissioner of social welfare may know whether salary costs are justified. SOCIAL WELFARE DEPARTMENT 125 Part VI — The Office of the Pound Master SOCIAL WELFARE DEPARTMENT 127 PART VI— THE OFFICE OF THE POUND MASTER Cost of Service The appropriation for the dog pound for 1914 is $1,800. The dog pound is conducted by a proprietor of dog kennels who receives $50 per month from the city for the care of the -dogs. The city pays 25 cents for each unlicensed dog captured, and this the pound master turns over to the dog catcher or assistant to the pound master, who is not otherwise paid. In 1913, according to the report of the pound mas- ter, 3,176 dogs were captured. At the rate of 25 cents apiece, the dog catcher received therefor $794 for his work. More Complete Records Should be Kept Dogs are kept at the pound for three days following the day of capture. If unclaimed, they are usually put into a large, tightly sealed tank and asphyxiated. This is apparently an economical and humane way of disposing of the animals. If the pound master wishes, however, he is allowed to sell unclaimed dogs for his own profit. The pound master .stated in his annual report for 1913 that he was put to personal expense of $140 during the year for improvements to the dog pound. The assistant at the dog pound stated, however, that the improve- ments which were made were paid for out of the money received from the sale of dogs. If the revenue from the sale of dogs is considerable, and there is reason to believe that it is, the city should either discon- tinue the payment of a salary to the pound master or it should pay the salary and require the pound master to turn over all receipts to the city. Dogs are released on the presentation of a certificate from the auditor within three days from the day of capture showing that a license fee of $2 for each male dog and $4 for each female dog, plus a 50-cent pound fee, has been paid. In 1913 Denver received $8,622 for dog licenses and $28.50 for pound fees — a total of $8,650.50. It is, how- ever, impossible to determine how much of this $8,622 received for dog licenses was the result of impounding unlicensed dogs. Records should be kept by the pound master which will show accurately how many dogs were received, how many sold and the receipts from sales, how many released by order from the auditor, and how many were de- stroyed and the manner in which they were disposed of. The dog pound should be self-supporting. Records as outlined in the preceding paragraph would determine in all probability that the appropriation of $1,800 for this service was unnecessary. Physical Condition at the Dog Pound Commendable No criticism can be offered as to the care and treatment of ani- mals at the pound. Separate cages are provided and so arranged that they may be flushed daily ; and the building and grounds are kept in a thoroughly clean and sanitary condition. SOCIAL WELFARE DEPARTMENT 129 Part VII— The Office of the Coroner SOCIAL WELFARE DEPARTMENT 131 PART VII— THE OFFICE OF THE CORONER ORGANIZATION The commissioner of social welfare is ex-officio coroner. He has delegated his powers and duties as such to a physician who acts as coroner at a salary of $900 a year. Coroner Sits at Inquests The only function performed by the acting coroner is presiding at inquests, of which there were 38 during the term of office of the pres- ent incumbent since June, 1913. Deputy Coroner an Undertaker All of the business transacted by the coroner's office, including investigations and the viewing of bodies in cases in which no inquests are held, caring for and preparing the bodies' of the deceased, record- ing the details in connection with the deaths, delivery of the body to relatives, and disposing of incoming bodies, are included among the functions of the deputy coroner, who is in the employ of a large un- dertaking establishment. The deputy coroner receives no salary or compensation of any kind from the city direct. Coroner's Physician It was formerly the practice to retain physicians on a fee basis to perform autopsies, but a woman physician who is attached to the county hospital as pathologist was recently appointed as coroner's physician at a salary of $1,200 per year. Her functions are to perform such autopsies as may be ordered by the coroner. In cases where it is anticipated that it will be necessary for the coroner's physician to tes- tify in court a second doctor is called in to assist at the autopsy. In such cases a fee of $12.50 is paid. No City Morgue All bodies coming into possession of the coroner are removed to the undertaking establishment of the, deputy coroner, since the city maintains no public morgue. In connection with this establishment the deputy coroner maintains an autopsy room and a chapel, in which are held inquests, and a repository in which bodies are kept until buried or delivered to relatives. The deputy maintains his own automobile and uses the wagon and employees of the undertaking establishment in the removal and pre- paration of bodies. All of the clerical work in connection with the coroner's office is performed by the deputy coroner. 132 DENVER Duties of Coroner According to the laws of Colorado, the coroner or his deputy is required to investigate the death of every person dying without at- tendance by a physician, and every death occurring under such cir- cumstances as to afford reasonable ground to suspect that it was occa- sioned by criminal means or suicide. The investigation, according to law, takes two forms: 1 — A viewing of the body and an informal inquiry by the coroner or his representative as to the probable cause of death 2 — A formal inquiry before a coroner's jury, which is termed an inquest. The first proceeding is a mere gathering of statements and an in- formal determining of the cause of death by the coroner or his deputy alone, while the second takes the form of a court procedure in which the coroner sits as the judge and, takes evidence before a jury. Becker's Medical Jurisprudence on Coroners In speaking of the functions of a coroner, Becker's Medical Juris- prudence has this to say : By the common law his powers and duties are both judi- cial and ministerial. In his ministerial capacity he is merely a substitute for the sheriff, as when the sheriff is a party. His judicial authority relates to inquiries into cases of sudden death, with the assistance of a jury. In England a coroner's court is a court of record**** but in this county it may safely be said that a coroner's court is not one of record, but of inferior jurisdiction. The func- tions of a coroner are judicial in their character; so judicial that he is protected under the principles which protect judi- cial officers from responsibility for their official acts in a civil action brought by a private person. Records of his proceed- ings amount to entries concerning matters of public interest made under the sanction of an official oath and in compliance or presumed compliance of the law. Deep interests are involved in the proper discharge of the duties of coroners ; the character, liberty, and perhaps the life of a citizen accused of crime on the one hand, and on the other the aiding of public justice in establishing the guilt and secur- ing the punishment of the actual criminal. Thus it will be seen that the interests involved in the discharge of the duties of coroners are such as to require these duties to be per- formed in the most careful, conscientious and disinterested manner. In Denver the coroner, who is a physician, takes no part whatever in the preliminary investigations into causes of death and performs no SOCIAL WELFARE DEPARTMENT 133 functions until his deputy has reported to him and recommended the need for an inquest before a jury. Deputy Coroner as Undertaker an Interested Party In the investigation of crime or suspected crime all parties taking part in the investigation must be disinterested as to the outcome of the investigation. To produce an honest enforcement of law, a calm and judicial finding of facts, and an impartial investigation, the in- vestigators must have no pecuniary or other interest in the proceed- ings. Because of the organization of the coroner's office in Denver the deputy coroner, who is the sole investigator up to the time an in- quest is held, is a party at interest, as will be shown by the procedure, and he is necessarily made so by virtue of the fact that he receives no salary, that he provides the morgue, that his employees transport and handle the bodies without any compensation from the city, and that he performs all of the clerical work in connection with the manage- ment of the office, keeping and maintaining its records, exercising all of the functions of the coroner upon a purely commercial basis. 134 DENVER PROCEDURE The procedure at present in use is as follows : The coroner re- ceives notification of deaths which call for investigation sometimes through the police and frequently through private citizens. In cases of sudden death where the deceased died at his home, the deputy coroner proceeds to the house in his own automobile, questions the fam- ily or the persons in the house where the deceased was living or room- ing concerning the circumstances of the death, and satisfies himself as to the cause. He makes notes in an informal memorandum book which he carries with him. He then and there determines the probable cause of death ; at least he determines whether it will be necessary to conduct a formal inquest before a jury. Except where the case pre- sents a suspicion of a possible homicide, he authorizes the preparation of the body for burial. According to his own statement, he then asks the family or the relatives whether or not they "have an undertaker," and suggests, in the event of their having none, that he represents a large undertaking establishment and solicits the business for. his com- pany. In cases where the family has its own undertaker he notifies the undertaker mentioned and permits the burial of the body. If the deceased has no relatives or friends present to claim the body he causes it to be removed to his undertaking shop. The body is then embalmed by the employees of the undertaking establishment. If relatives or friends subsequently claim the body and retain the dep- uty's undertaking establishment to conduct the funeral a fee of $25 is charged for the embalming. On the other hand, if the relatives de- cide to retain some other undertaker no fee is charged for the embalm- ing of the body. Unidentified Dead There is no rule as to how long unidentified bodies are to be kept in the private morgue of the deputy coroner in anticipation of identifi- cation — in one instance a body was kept for six weeks. It is naturally to the interest of the deputy coroner to keep an unidentified body as long as possible in the hope that a relative may claim it and retain his company to bury it. If the body remains unidentified, after a thor- ough description of it is taken and recorded, it is buried at the expense of the deputy coroner's undertaking establishment. In a case where a body is found upon the street the deputy fre- quently permits the police to bring it in the patrol wagon to his private morgue, without first having viewed the body lying where and in the position in which it was found. Method of Investigating' Accidental and Criminal Homicides In all cases of homicide, whether accidental or criminal, an autopsy and inquest before a jury are held. The procedure for the holding of inquests is as follows: The deputy coroner, if in his opinion it is necessary that an inquest be held, notifies the coroner. Here it will be noted again that this is the only time that the coroner, who receives SOCIAL WELFARE DEPARTMENT 135 a salary of $900 a year, performs a function or is acquainted with matters pertaining to his office. The coroner then states the date of the inquest, which is held in the chapel of the undertaking establish- ment. The deputy coroner then summons all of the witnesses, notifies the district attorney, who is always represented at inquests, and retains a stenographer. Professional Jurors A jury of six men is then summoned by the deputy coroner from among about ten men in the neighborhood who sit upon nearly every coroner's jury. In almost every one of the 38 cases inquired into by the present coroner before juries, the jury consisted of the same mem- bers. The father of the present coroner sits upon every jury, as do also two other men. Thus three of the six may be said to be profes- sional jurors. The only time the jury varies in its membership is in eases of death as the result of automobile accidents, in which cases the deputy leaves off of the jury one or two whom he knows are especially prejudiced against automobiles. Jurors Are Paid at the Rate of $1.50 per Day and Mileage Coroner's juries are required to pass judgment in many important cases, among which are those of personal injury by public service cor- porations. It is, therefore, important that care be exercised in the selection of these jurors in order that unbiased verdicts may be ren- dered. The fact that the deputy coroner "understands" his jurors, their whims, their tendencies and their prejudices, of itself is sufficient to condemn the present practice. It may be said, and truly, that the coroner 's verdict is of little or no importance, since the district attorney is represented at the inquest ; and if he is not satisfied with the verdict he still has the right either to file direct information or to present the case to the coroner's jury. It will be remembered, however, that in civil suits arising out of acci- dents in which transportation companies are a part to the suit, a dis- honest coroner's verdict might have considerable weight in connection with the litigation. Stenographic Notes Filed with the Court Stenographic notes of every inquest are taken and transcribed. The stenographer is not a civil service employee, but is the personal choice of the coroner. While he is retained on a "per folio basis," thp coroner's office never inquires as to the number of folios contained in the stenographic report, nor does the stenographer make his bill upon a folio basis, but files a bill showing the total cost, which varies from $10 to $25. No copy of those minutes is retained at the office of the coroner. The two copies made are disposed of by sending one to be filed with the findings of the jury in the West Side court, and the other to the office of the district attorney. The only record kept in the 136 DENVER office is a copy of the findings of the jury. The coroner does not even retain with his papers his own physician's report upon the autopsy. Method of Handling Property The method of handling property of the deceased is not pursuant to any rule or regulation, but in accordance with the discretion of the deputy coroner. Each body is searched by an assistant of the deputy, who is an employee of the undertaking company and in no way responsible to the city or to the coroner. If the property taken from the body consists of money or valuables, it is placed in an envelope, upon which is written the name of the deceased, the place the body was found, the date, a list of the property taken, and the name of the person searching. No other report of the property taken from the body is made, and it is not recorded in the pedigree book. Property is delivered to relatives claiming the body upon presentation of letters of administration. If, however, the personal property is not of any large amount, in the dis- cretion of the deputy coroner, it is delivered to the relatives without any letters of administration. If the body is unidenitfied and the property taken therefrom amounts to more than $40, it is delivered to the public administrator. If the personal property amounts to less than $40, it is not delivered to the public administrator, but he is informed of the amount and he directs that this money be turned over to the undertaking establish- ment to provide for the burial of the body. Coroner's Office in Effect a Commercial Institution Thus, it will be seen that the coroner's office is nothing more than a commercial institution. Naturally, the deputy coroner, who is in effect the coroner, giving his services as such to the city without com- pensation, has before him constantly the necessity of making the office as profitable as possible to the undertaking establishment with which he is connected. To this end, the deputy coroner very frankly stated that out of all of the cases handled through his office, his undertaking establishment buried approximately 40 per cent of the deceased. True, some of these cases were buried at a loss to the undertaking establish- ment, but the company finds it sufficiently profitable to permit the deputy coroner, its employee, to devote practically his entire time to this work, to use the company wagon, its rooms and its employees in the conduct of his office. Coroner's Office Now Obsolete The office of coroner is retained in many large communities pri- marily because it is a constitutional office, and to effect a radical change abolishing it and transferring its functions would involve a change in the constitution. There is no longer a need, in large cities at least, for retaining this obsolete office. Its work, no matter how efficiently performed, is nothing more than a duplication. Its findings SOCIAL WELFARE DEPARTMENT 137 are not of great importance and do not in any way affect the procedure followed by the prosecuting attorney except that by an acquittal the coroner's jury may possibly serve to mislead a district attorney into failing to prosecute a case which should have been prosecuted. Thb finding of guilt by a coroner's jury is nothing more than a determina- tion which has to be reached again by a court jury or through direct information being filed by the district attorney. Findings of the coro- ner's jury are not admissible as evidence in a trial and, as has been frequently proved, the coroner's inquest, handled as it is by inexpe- rienced men sitting as quasi-jurists, has so exposed the evidence in murder cases as to prevent a conviction upon trial in a court of record. In a case where the guilt of a defendant is more or less apparent all that the coroner serves to do is to expose the evidence in possession of the people. In speaking of the coroner one authority, Gradwohl, said: "We have at present an officer known as a coroner * * * performing the duties of judge, advocate, physician, pathologist, bacteriologist, toxicologist. It is impossible for any one man to be capable of per- forming all these duties." A grand jury in New York County recently submitted the follow- ing findings with regard to the office of coroner : We believe that the long-standing maladministration of the coroner's office in this county is a cause of embarrass- ment to the interests of public justice and that a more satis- factory means of discharging the important functions now devolved upon the coroner's office, namely, First, investigation of sudden and suspicious death, and ought to be provided by law. Second, the examination and commitment of persons charged with causing such deaths, The latter function could be performed by the commit- ting magistrates who now have concurrent jurisdiction with the coroners in homicide cases, and the preliminary inquiry as to the cause of death could be satisfactorily conducted by a medical examiner appointed by appropriate authority. Mr. Joseph Du Vivier, assistant district attorney for New York County, hag this to say of the coroner's office in that county: The coroner does nothing that must not be done over again. No reliance can be placed on anything that he has done, nor can he be trusted to do anything right. Every case in which there may be criminal responsibility must be watched. The body of the deceased is barely cold before the experienced prosecutor begins to guard against the probable mistakes of the coroner — the shifting of the furniture at the scene of the crime, the unskillful handling of witnesses, the in- sufficient identification of the body at the autopsy, the care- less identification of the bullet or knife, or poison, or the 138 DENVER clothes worn by the deceased, the danger of newspaper pub- licity, the observance of the technical requirements of ante- mortem statement, the injury from unguarded and unrestrict- ed cross-examination of the people 's witnesses, and the many dangers in every homicide case of importance. A committee in New York, which investigated the office of the coroner in New York and in other cities, in one part of its report says as follows: The increased use of motor-driven vehicles, the construc- tion of many large steel-frame buildings, the excavation of the streets for transportation and other large enterprises have greatly added to the risk of death not only of workingmen en- gaged in them, but of citizens generally. "With these new dangers come into being new civil liabili- ties, not only on the part of persons directly or indirectly re- sponsible for fatal accidents, but on the part of those third parties whose business it is to assume the burden of such lia- bilities and to make compensation for the loss of life — the lia- bility, accident and life insurance companies. The placing of the financial burden in case of death has opened up, within comparatively recent years, a fruitful field of litigation. The liability business, to be sure, has been largely dimin- ished in cases involving an employer, by the passage of the Workingmen 's Compensation Law, which has abolished litiga- tion in most cases and has eliminated from consideration a number of questions of fact by abolishing the "fellow serv- ant" rule, and the doctrine of "contributory negligence," when the workingman or his dependents waive compensation and choose to sue for damages. But this new law takes care only of employees — it makes no provision for the heirs of a citizen killed by an automobile, or by a surface car, or by ma- terial falling from a building or in a hundred other accidental ways. In the case of accident insurance, it is sometimes neces- sary to establish the cause of death as between suicide or sick ness, in order to prevent the collection of the death claim by fraudulent representations. Many persons who are rejected for one reason or another for life insurance, protect thejr bene- ficiaries by such policies. "Under such circumstances it is ob- viously to the advantage of the heirs to prove or attempt to prove death by accident, and equally to the advantage of the insurance company to prove the contrary. Under most acci- dent policies, the benefits in case of death are double the face value of the policy. Life insurance policies are usually contestable for a period of from one to three years from the date of issue and are un- collectible within that period if the holder has committed suicide. SOCIAL WELFARE DEPARTMENT 139 When an injustice is committed in any of these cases it falls not alone upon the insurer, but, in the last analysis, upon the policy holders, through the increase in the cost of insur- ance, and is thus a social burden. Abolition of Office Recommended Since, as has been already cited, the office of coroner serves no useful purpose, it is recommended that legislation be sought to abol- ish it. The function of investigating cases of sudden death should be transferred to the office of district attorney, while the functions of performing autopsies should be transferred to either the bureau of health or the county hospital. The only change with regard to the performance of autopsies that would be necessary would be to transfer the present coroner's physi- cian from the payroll of the coroner's office to the payroll of the county hospital. Under the present arrangements, as already stated, the city is dependent upon a private business enterprise to supply a morgue. A morgue should be established at the county hospital. This could be done without much additional expense. One of the present employees of the county hospital could be given an addition in salary, placed under civil service, and designated "morgue keeper." The space re- quired for such a morgue would not be large. The practice of embalming bodies should be discontinued regard- less of the possible expense involved, but, for legal reasons, the body should be preserved with cold air. Need for cold air and an ice plant at the county hospital is referred to in the report upon that hospital. All that would be necessary would be to extend pipes to the room occupied as the morgue. The morgue should be under direct super- vision of the superintendent of the hospital, who should promulgate rules and regulations concerning its management. States., Counties and Cities Which Have Already Abolished the Office of Coroner The state of Massachusetts over thirty years ago abolished the office of coroner and substituted a medical examiner, placing the crim- inal investigation in charge of the district attorney. Erie County, in the state of New York, has likewise created the position of medical examiner and placed the criminal investigation in charge of magis- trates and justices, as have also the states of Michigan, Rhode Island and Connecticut. Speaking of the Massachnusetts law, Mr. Clark Bell said: "In practice this system * * * has worked with precision and with val- uable results. The cumbersome and useless jury is done away with. The work in its two branches, medical and legal, is done by men trained in their respective professions. The many useless inquests (for- 140 DENVER merly held)- are avoided, as competent medical experts can often at once pronounce the death natural or otherwise. Prompt and efficient prosecutions have uniformly followed upon the medical examiner's report of violence and (so far as the medical testimony is concerned), have without exception resulted in conviction. The commonwealth saves about one-third of the former expenses of the old system, a val- uable body of medico-legal facts is gathered and preserved, and a great deal of harmful and untimely matter is kept out of the newspapers." Testimony tending to show the same results has been recorded with regard to the procedure in counties of other states where the office of coroner has been abolished. Procedure Should be Changed Pending Revision of Law- Pending the adoption of laws abolishing the office of coroner, the procedure in coroner's cases, and the organization of the coroner's office should be radically changed. The coroner should be required to supervise the work of the office and to conduct all investigations himself, even if it is necessary to in- crease the salary commensurate with the amount of work. All com- mercial aspects of the office should be removed, and no city employee should have an interest, commercially or otherwise, in connection with the performance of the duties of the office. While it is not to be in- ferred, nor is it even intimated, that any practices have been in vogue in connection with the administration of the office which were dishon- est in their character, yet the practice of having an undertaker, finan- cially interested in the procedure, as an official aid to the coroner is to be condemned. Not alone is it to be condemned because it is against every principle of administration, but also because it is unfair to the other undertakers in the city. It is, therefore, recommended that no employee of the coroner's office be permitted to engage or be interested in any other business. Changing the procedure in this respect will necessarily add addi- tional expense to the maintenance of the coroner's office, since it will be necessary to provide a method of transporting bodies and a place for the holding of autopsies, and a city morgue, but certainly such extra expenditures are warranted in view of the disadvantages of the present system. There is no need for a coroner's assistant or deputy. Coroner's Juries Should Be Drawn From Regular Panel The importance of having a fair and impartial jury pass upon facts in connection with deaths due to violence has already been em- phasized. It is recommended, therefore, that coroner's juries be drawn through the commissioners of jurors from a regular panel, thus doing away with the professional jurors. SOCIAL WELFARE DEPARTMENT 141 Method of Handling 1 and Recording Property Taken from Bodies The method of handling property taken from bodies should be definitely prescribed by rules and regulations. No body should be searched except in the presence of witnesses, and all property taken from the bodies should be accurately described in detail, listed, and a record made in the pedigree book. The witnesses should be required to sign a statement of the property removed from the body. All this property should be placed in envelopes or packages, properly sealed, and the seal signed by the person placing it thereon. No property should be returned to relatives except upon an order either from the public administrator or upon presentation of letters of administration. The property of unidentified dead persons should be delivered to the public administrator, and he should be the person to pay out from the proceeds any debts incurred in connection with the burial of the body. Bodies should be viewed only by the coroner. The practice of allowing policemen to remove bodies which have not been viewed by the coroner or his physicians should be abandoned, as it is often of vital importance to have competent testimony concern- ing the manner in which the body was found, and indeed the very position in which it rested. These facts are frequently important for the coroner in determining the cause of death. 142 DENVER RECORDS AND REPORTS The records of the coroner's office are maintained by the deputy coroner. All these records should be in the custody of the coroner. The records at present consist of Card record of cases Book record of cases Receipt book and warrant book. These card records are informal and are not kept upon printed forms. The cards should have printed headings calling for a complete history of the case. Coroner Makes Report in Informal Book The deputy coroner in making his investigation keeps a record of interviews and examinations in an informal record book. This pro- cedure should be abandoned, and all statements should be reduced to writing on regular printed forms and filed as a part of the records. The coroner should carry these forms with him at such times as he is making investigations. Police Should be Required to Make Written Reports The police should be required to file a, written report concerning every case, showing action taken by them. Coroner's Records Incomplete The coroner's records do not contain the report on the autopsy, or the stenographic minutes of the inquest. The offices should have a filing system which should include a folder for every case. This folder should have in it every paper and document or a copy thereof in connection with the case, including the police report, a list, of prop- erty taken from the body, a receipt for the body, a receipt for the property delivered, a copy of the report of the autopsy, a copy of the stenographic minutes of the inquest, a statement of expenses involved in the inquest, and a report as to the final disposition of the case. Coroners Should Make Monthly Report to Health Department The present practice is for the deputy coroner to file a death cer- tificate with the bureau of health within 24 hours after the finding of a body. This certificate contains no facts concerning the case be- yond the mere pedigree of the person, if the pedigree is known. The coroner should be required to file with the district attorney and the bureau of health a detailed statement in connection with every case. He should be required to file a monthly report with the bureau of health describing in detail his activities during the month. He should file a monthly report with the mayor in which should appear the names of every juror serving upon inquest juries. Charts PRESENT GENERAL ORGANIZATION OF THE DEPARTMENT OF SOCIAL WELFARE / MSPECTION DEPUTY 1 I NSPCCTOI? DEPARTMENT Of SOC//TL WELF/?R£ COMMISSIONER SIC*— *****£— C OtSN T Y supervis/om or SCHOOLS COMMISSION OP chiiki rrs coukcc tiom deputy su/>E#/irr£*a£/n ^e#/cr sa*it**v CI TY MARKETS ehEcutiic secpctapy fff«M»t f- OEPARTMEN r Of HEAL TM DEPUTY M*RM£ r A*»s T£R CITY AMD COUNTY HOSPITAL OEPUTY C O**'/? or*i£AL TM /*MrrCTO# or TM£ 0£*>APT/*t£MT or H£*LTM X. LIBRARY CONINIIS S / O/V 3u*>£ft/NT£MO£Ml CORONERS of pice LIBRARIAN ooa ROCIAIO DEPUTY CORONER - o£ purr AOUHO MASTER /*&c*ioe/>tT or cdAfAf/fis/ow or cm*m/ty amo cow>£CTioh PROPOSED ORGANIZATION OP THE DEPARTMENT OP SOCIAL WELPARE DEPARTMENT 0F SOCIAL rYELE/lftE COM Ml SSIOHFf? Q r social wstr/mE CCMM/Silfl/V *ce*e tmry 1T£MOG*/IPM£k BUffEAU Of CHBfilTIESlCO#*CCTlO* DIRECTOR 0$ RECTOR •/*/©*• OP- I **o et. £fi* C*t£r cl£#k J ete/TM I ^31 o f t a 00m coil, a ->ooe c*t£f INSPtCTO* zr^ //*S*£C to ft t*tSP£C TOM zr^ vxremtoLOUt, Mrc*£T**V Suf*£SltfT01 SVPCfitHTBI Si/*l#iH-rOT ****** ! [— -«-Vii'*| I COi/^ry I u£ri "S ^J I W*f* ] *****■/■ T P^JH F-^1 fgprl to- sum I I 1 1 " aa T " J MAT KG H Z X"~ : '~~A 3^ ™»;7l _z: 3^ SUP>£*iMT'tft r Murium mm \s'£*C6 1* • tMT£*1ti> Chapl ami r*tt-*mi a mr rut svr*j* PRESENT ORGRNIZRT/ON DEPARTMENT OP HEAL TH CHEMICAL L/!30"/'T0/fy MEOICAL CITY CHCMI 5 7" C I T r- PHYSIC/AHS frt/L.1* INSPCCTIOfJ OIVIS/OKI CH I cr INSPSCTOR Ai%J CHier IMSPCC TO* DEPARTMENT or HEALTH 0£*»UTY C OMMISSJONCR *C7> *•. SU**£ &iN7£r*0£r*T Of CO «OJ' l " , (7t ewer cl£#k REGISTRAR SANtT#RY O/VISlOM CITY O/SPSNSRRY C/TY A HO COUNTY ch i e r ■NSPECTQR SECRETARY A*£~RT WSPECTtQN OtV ISION SuP£PINT£MDim tee *ot£) ASSISTANT OfSM MAN iffiPfC TOSS Or* roo T Cft/EE /VVRSE MOuSC PHfSiCi»/V v spec ro/ti T7 ' l/YTEANES' IS CONTAGIOUS a/6£/?S£ HOSPITAL CHlEE 'AJSPECTQR BfiCTCRlOLOUCflL O IV ISi ON SUPLRlNTLNBfXl Vpr$*rco*a. ftf4ii4_ SMALLPOX HOSP/T/1L 8fiCT£f?iOlOCiS1 zv*Eftm Ttnoem QUARANTINE PNO EUMlGATlNO O'v /S / or* QUARANTINE Off ice rs ch/ fr NL/ASf *TSS'STJt*r chies- iHSP£CTOP CtHEE NURSE FIRST ASSISTANT hrtCAT 'NSPECTOfl collection or O E R o RfVfMRL S COLLECTOR s£:cot*0 ASSISTANT ASSISTANT 0£P#ATM£nr *** TRO/V C UP&O S MA TRO/V SERVICE £MPC Of££S » f*e*f°Of*S'Bl- £ TO t: o r* t** ,-**., o n e tv Ojr xOC/fVL Yf£L. msif »* S/INlVftfTY /IYS£>£-CTOP 0£ T/J ILfO TO /Vt£J9T /H SP£C TIOi* Oiyi StON Af*£} TO Qvs*/?A7/VTif*r Jf#0 *-U**tGJtT/r J 1910 3 were )> 1911 was J > 1912 " 1 1 1913 " 7 y 1914 Except in the congested value district where the boxes are located on alternate corners the distribution of the boxes may be said to be poor, while in the outlying districts there is practically no protection whatever. There is need for not less than 100 boxes to be distributed throughout the suburban section and some of the boxes in the mer- cantile district should be redistributed. None of the boxes is equipped with a red light to indicate its location. The boxes are now being painted and the supporting poles are being painted red to indicate the location of the boxes. Wherever a street light is located adjacent to a fire alarm box it should have a red globe, or at least half red, so as to indicate the location of the fire box. In the suburban section, particularly red lights above the boxes are needed for night service. Battery Boom The batteries are located in a room adjoining central station and are supported upon glass rails and porcelain insulators on wooden DEPARTMENT OF SAFETY 175 racks. The batteries were in good condition and the room was clean and orderly with adequate ventilation. Police Signal System There are 120 police signal boxes owned by the city and six privately owned. These boxes are of Gamewell type, with the usual mechanical equipment. These boxes cost the city $140 apiece and $2 a year rental for the telephone. The use of the complicated and costly signal hox is unnecessary, since the ordinary telephone in a small box would serve just as well. The boxes could be placed on the walls of buildings, thus eliminating the cost of poles. The efficiency of this system is further, discussed in the part of this report dealing with the police. Records and Reports The records of the superintendent are in accordance with those of the approved type in most large cities. They are well maintained and most of them are the creation of the superintendent himself. Control over the supplies used in connection with his work is effective. In addition to the records now maintained it is recommended that a log book be established to be kept by the operators ; also that the superin- tendent file a comprehensive daily report with the chief. An improved wire-trouble record book should be established, and job cost accounts for repair and original installation work should be installed. It is further suggested that the operators be provided with proper printed forms upon which to report "water shut-offs, " street closings and important wire troubles. Departmental Records and Files Although the bureaus of police and fire are under the direction of the commissioner of safety their records are maintained independ- ently. There is no central record and filing division and consequently no control over the records by the commissioner. The records of the department of safety which are filed and maintained in the commis- sioner's office are kept in a vault in which are also filed records and documents of the excise department. Records are scattered throughout the department. Reports con- cerning the police are located in the detective division, in the chief's office and in the commissioner's office, while the records concerning the fire bureau are filed, some in the office of the chief and others in the office of the commissioner. Central Complaint, Record and Filing Division Suggested The establishment of a complaint, record and filing division for the department of safety is recommended. Because of the peculiarity of the service performed by the sher- iff's office and the statutes covering the position it is not deemed wise that the records of this office be disturbed. 17G DENVER Because of the scattered condition of the records and the un- systematized methods of administration, the chief of police finds it necessary to have the services of a secretary and a stenographer, while in the detective division it is necessary to have the services of a clerk. There is no need for a secretary to the chief of police, nor is there any need for any clerical aid in the police office. The clerical work, the maintenance of records and the filing of documents and papers should be under the supervision of the commissioner of safety. This plan would serve to increase the efficiency of the department by estab- lishing centralized control of the records and it would also make it possible to perform the work more efficiently with at least two clerks less than are now employed. Secretary to the Commissioner Should Be in Charge All correspondence and complaints should be handled by this division and all records and documents filed therein. The commis- sioner should assign the clerk in charge of this division to the handling of all mail for the department. The room now occupied by the clerks and the secretary or the room occupied by the commissioner of excise should be assigned to the proposed division, which should have the following equipment: 1 — Small machine for opening mail. 2 — Time clocks and numbering stamps for recording the time of receipt and the numbering of each incoming communica- tion. 3 — Pneumatic tube or a similar system for the distribution of papers to the various divisions. -1 — Necesary quota of typewriting machines. 5 — Standard steel vertical file units, correspondence size, which are made in sections of ten drawers. All communications and documents should be filed flat and not folded as at present. Method of Handling Complaints and Correspondence Communications from all sources, official or non-official, received by mail, messenger, personal call or telephone, if not already in writ- ing, should be reduced to writing immediately upon receipt and trans- mitted to this division for registration and distribution. It should be the duty of the clerk in charge of this division to handle all in- coming communications. No mail should be delivered by the letter carriers direct to officials in the building, but all mail addressed to the department or its members should be retained at the postoffice and a mail department bag obtained. This bag should be in charge of the secretary. The secretary should have one key and a second key should be kept at the postoffice. The messenger should deliver the DEPARTMENT OF SAFETY 177 mail bag directly to the clerk's desk, where the mail would be handled as follows: Opened Numbered serially Referred Briefed Acknowledged Distributed. Mail of a personal character should be delivered intact to the officers addressed. If the matter therein is found to be of an official character the communication should be returned and treated in the regular manner. The "referring" of - communications in many cases is a routine matter which can be done without any particular difficulty by the clerk. In other than routine cases the clerk should submit the papers to the commissioner, who should indicate thereon the person by whom investigation should be made. In all cases the referring should be done before the communication is recorded in order that a "brief sheet" may be made before being handed to the typist who is to pre- pare the complaint. Upon this brief sheet should appear a synopsis of the complaint, omitting the name of the complainant. This brief sheet should be numbered to correspond with the number placed upon the original letter of complaint. The original communication should never leave the filing division; the brief sheet should be sent to the officer or bureau to investigate. It is believed to be unwise, in referring complaints to the police, to furnish the officers with the names or addresses of the persons complaining. The practice suggested precludes the possibility of com- plainants being annoyed by hostile policemen. It also encourages citizens to keep the commissioner informed of matters which should be called to his attention. Brief sheets should be made out in duplicate, the original to be sent out for investigation and the copy to be filed in pending files, there to remain until reports satisfactorily disposing of the complaint are received. All complaints pending investigation should be filed chronolog- ically in a pending file. The rules of the department should provide that all persons to whom complaints are referred for investigation should report within 48 hours after receipt the action taken upon them. One of the important objects of this method of handling com- plaints is to insure a constant follow-up on the investigation and re- porting of complaints. In all cases where reports are delayed a formal notice should be issued by the clerk at stated intervals, calling to the attention of the person to whom the complaint was referred that a report on the in- vestigation had not been made. 178 DENVER As soon as incoming communications are distributed acknowledge- ment of communications should begin. All outgoing mail of the vari- ous branches should be transmitted to this division to be sealed and stamped, thus making it possible to maintain an accurate stamp ac- count for the entire department. All Reports Should Be Carefully Reviewed All reports should be carefully reviewed by the respective chiefs and their approval indicated by a signature. Upon receipt in the complaint, record and filing division they should be reviewed by the officer in charge. Immediately after the inspection of a complaint steps should be taken to furnish the complainant with a brief synopsis of the report. All the papers should then be filed. Care should be taken to keep the commissioner of safety advised of all serious complaints and the re- ports of the investigations and of repeated complaints against any one premises. Piling System The files of this division should be divided into two sections as follows : 1— Police. a — For complaints — vice and general b — Personal files to include all papers relating to members of the uniformed force or employees to be filed alpha- betically by the name of the individual. In this file each member of the police force should have a separate folder under his own name. In each folder would be kept every docu- ment, letter and paper in connection with a policeman during his entire career. Thus, it would be possible for the commissioner at any time to secure information concerning any member of the force. 2— Fire. a — Complaints b— Personal files to include all papers relating to members of the uniformed force or employees to be filed alpha- betically by the name of the individual. In this file each fireman should have a separate folder under his own name. In each folder would be kept every document letter and paper in connection with a fireman during his entire career. Method of Obtaining Papers from the Files ^IJ 6 ^ 8 sl i? uld squire that all papers and documents be for- warded to the filing division as promptly as possible. A form of requisition should be adopted and no papers removed from the files DEPARTMENT OF SAFETY 179 except upon requisition signed by an officer in charge. The requisi- tion should state specifically the papers desired and the name of the person desiring their use. A receipt should be required for all the papers taken from the files. Large red cards to be known as ' ' out ' ' cards should be provided and when papers are removed from the files the serial numbers of the documents so removed should be placed on an "out" card and this placed in the files from which the papers have been taken. The requisition should be filed in a pending file and not removed until the papers are returned and placed back in their position in the files. Then the original requisition should be filed permanently. DEPARTMENT OF SAFETY 181 Part II — The Bureau of Police DEPARTMENT OP SAFETY PART II— THE BUREAU OF POLICE 183 ORGANIZATION The organization of the bureau of police is as follows : 1 Inspector . -. .Salary $3,000 per year 1 Chief 1 Deputy chief . . . . 2 Captains . 2 Desk sergeants 8 Patrol sergeants 3 Surgeons 1 Inspector of amusements 18 Detectives 1 Jailor 124 Patrolmen, first grade 10 Patrolmen, second grade 17 Patrolmen, third grade 40 Patrolmen, fourth grade 7 Patrolmen, part pay , 7 Patrolmen, part pay. ... . > 2 Patrolmen, provisional 1 assistant superintendent of telegraph. . . 3 Linemen ,..,.., 3 Operators 3 Telephone operators (complaint clerks) . 2 Matrons 1 Janitress 1 Secretary and custodian 1 Stenographer 2 Clerks 1 Chauffeur 2 Chauffeurs .' 3,600 2,400 2,100 115 per month 115 115 110 110 115 95 90 85 80 40 20 80 115 95 95 70 85 50 115 100 80 100 85 265 Executive Head Because of the confusion as to the legal status of the position of "inspector of police," which rank is held by the deputy commissioner, it is difficult to determine whether the chief of police or the inspector is the executive head of the police bureau. Just what functions the inspector performs as such could not be determined from the records or from interviews with the present in- cumbent and with members of the force. The orders which he pro- mulgates are issued independently of the chief of police in many cases. Notwithstanding the fact that the chief of police had been the recognized executive head until the creation of the position of in- spector no written order has ever been served upon the force defamng 184 DENVER the authority and responsibility of the inspector. As a result the chief of police is now unable to determine his own duties and authority. Whatever may have been the reason for the establishment of the position of deputy commissioner, there can be no reason for having two heads of the police force. As the rank of inspector has never been established by ordinance it is recommended that the commissioner of safety abolish it. Until the creation of the position of inspector the chief of police was the uniformed head of the force and the detective division was also under his jurisdiction, subject to the authority of the commis- sioner. The strained relations between the deputy commissioner and the uniformed head of the force are so well known to the force in general and 'particularly to the subordinate officers as to be destructive of discipline. Secretary to Chief and Custodian The secretary to the chief of police receives $115 per month. As secretary he dictates the outgoing correspondence of the chief to a stenographer. He prepares the annual report, issues various kinds of permits for the chief, and serves as custodian of property clerk. He has charge of requisitions. It is recommended elsewhere in this report that a complaint, record and filing division be established and that all correspondence of the department of safety be handled through this division. When this plan is adopted .there will be no necessity for the chief having a secretary and this position should be abolished. Chief Clerk Should Be Property Clerk As property clerk the secretary is supposed to guard all of the property coming into the possession of the police (such as property taken from prisoners, property found, or stolen property recovered). He does not receive all such property, however, for in many eases the property is kept in the detective division. He maintains no prop- erty records, and at the time of this survey he could not from any record or document tell the amount of property then in custody of 1 he police. His only records of such property were the tags upon the packages or envelopes in which the property was placed. The clerk in charge of the complaint, record and filing division, as suggested, should be designated as custodian, or property clerk. As such he should have control over all property coming into the custody of the police and maintain proper records of the same. The rules should require that policemen and detectives deliver such property to the clerk as soon after recovery as possible (except property taken from prisoners whose cases are disposed of on the day following their arrest or a short time thereafter). The property should be receipted tor, recorded in a book specially provided for this purpose, marked DEPARTMENT OP SAFETY 185 and placed in a vault under the direct charge of , the property clerk. No property should be taken from this vault. except by the property clerk, who should take a receipt for same, making proper record of the receipt, and exercising due diligence to determine that the person receiving the property is the rightful owner or his representative. No Nee:I for Chief Having Stenographer Although the chief is provided with a stenographer, the present incumbent performs most of the stenographic work for the depart- ment of safety as well. He maintains the correspondence files in the chief's office and also performs clerical work in connection with the issuance of dog licenses. This stenographer should be transferred to the office of the commissioner to serve in the complaint, record and filing division. His title should be changed to one which would de- scribe his functions. No Need for Three Complaint Clerks There are three telephone operators serving on eight-hour shifts who operate the small switchboard in the office of the chief. They are called complaint clerks because they receive citizens' and patrolmen's complaints. There is no need for the third operator who is on duty after midnight. The volume of business of the department over the telephone between midnight and early morning does not warrant keeping an operator on duty at the switchboard. Most telephone com- munications after midnight are transmitted from the patrol boxes to the operator in the telegraph division. The board could easily and efficiently be handled by the officer on desk duty in the chief's office. Deputy Chief in Charge of Detective Division The next ranking officer to the chief is the deputy chief, who is the active head of the detective division. His functions are described in the section of this report headed Detective Division. Captains Do Not Supervise Properly the Patrol Force The rank next to the deputy chief of police is that of captain. There are two captains ; one of whom remains on duty during the day, while the other serves during the night. The night captain is in full command in the absence of the chief. The captains are supposed to patrol the city during four hours of each day. They turn out the platoons and read the orders of the day to the force. The patrolmen, according to the rules, are required to report all suspected disorderly premises on their posts and to enter upon their monthly reports the number of such places reported. Al- though many disorderly houses and disorderly wine rooms were ob- served, the reports from the patrol force for the month of March, which 'numbered 48 of the platoon performing duty between 11 p. m. and 7 a. m., do not refer to disorderly premises. Furthermore, the captains who are supposed to perform patrol duty and to observe the 186 DENVER conditions on the patrol posts did not prefer charges against any mem- ber of the force during this time. The captains spend too much time at police headquarters and con- sequently fail to supervise the patrolmen adequately. According to the deputy commissioner and inspector of police, patrolmen occasion- ally report the existence of disorderly places directly to him over the telephone but he makes no record of such reports. Because of the ab- sence of any proper reporting system it is scarcely possible to hold the captains strictly responsible for the conditions on the patrol posts. The captains should be relieved of all routine clerical work. They should devote their entire time to the enforcement of the rules and to the supervision of the patrol force. They should be held strictly re- sponsible by the chief for the conditions existing on the patrol posts. When on patrol they should be required to call in over the boxes from time to time. When they leave to perform patrol duty they should enter in the desk blotter in their own handwriting the time they leave and the purpose for which they leave. Insufficient Number of Sergeants The sergeant is the next ranking officer to the captain. There are ten sergeants. The sergeants turn out with each of the three platoons leaving the central station. Two sergeants perform desk duty at the central station and two at the sub-stations. The two at the sub-stations do not in any manner supervise the patrol, and the. two at the central station perform merely clerical functions. The laxity of discipline among members of. the patrol force and the slovenly manner in which they patrol indicate a lack of super- vision. While the number of complaints made against policemen for de- linquencies should not necessarily be taken as an indication of efficient supervision by sergeants, yet unless the force by observation proves to be most efficient, scarcity of complaints may be said to be an indi- cation of inefficiency on the part of the sergeants. During the last five years there were but 55 members of the force tried for delinquen- cies. All of these complaints did not originate with the sergeants, however, some having been made by citizens and other city officials. The following table shows the number of complaints received and the action upon them during the last five years : DEPARTMENT OF SAFETY 187 Rank Charges Preferred Dis- Rein- missed stated Fined Patrolman. Patrolman. Patrolman. Patrolman . Patrolman . Patrolman. Patrolman . Patrolman . Patrolman. Patrolman. Patrolman. Putrolman . Sergeant. . . 1908. . Condtict unbecoming an officer. .Conduct unbecoming an officer. .Conduct unbecoming an officer. .False arrest .Drinking on duty .Conduct unbecoming an officer. .Drinking on duty .Conduct unbecoming an officer. .Abusing prisoners . Non-payment of debts .Drinking on duty .Drinking on duty .Conduct unbecoming an officer. 15 days pay Patrolman. Pali'olman. Patrolman. Patrolman. Patrolman. Patrolman. Patrolman. Patrolman. P.-ttrolman. Patrolman . Patrolman . Sergeant. . . 1909' .Drinking on duty 1 1 .Drinking on duty 1 . Drinking on duty 1 .Cowardice and disturbance 1 . Drinking on duty 1 .Frequenting saloons .Frequenting saloons .Abusing city officer 1 .Incompetency 1 .Conduct unbecoming an officer .Drinking on duty 1 . Drinking on duty 5 days pay 5 days pay 3 days pay 15 days pay 1910 Pairolnian . . Drinking on duty 1 Patrolman. .Drinking on duty 1 Patrolman . . Abusing his wife 1 Patrolman. .Neglect of duty 30 days pay Patrolman. .Drinking on duty 1 1 • • -, Patrolman. .Profane language and drinking (case not tried) Patrolman. .Drinking on duty. 1 Patrolman. .Gambling on duty 10 days pay Patrolman . .Unlawful transactions 1 Patrolman. .Grafting 1 188 DENVER Rank Charges Preferred Dis- Rein- . missed stated Fined Patrolman . Patrolman. Patrolman. Patrolman . Patrolman. Patrolman . Patrolman. Pa tool man. Sergeant. . . Sergeant. . . Patrolman. Patrolman. Patrolman. Patrolman. Patrolman . Patrolman. Patrolman . Patrolman. Patrolman . Patrolman. Patrolman. 1911 .Brutal treatment of prisoners 5 days pay Violating rules of department 1 .Insulting lady •• 1 . Assaulting a citizen 1 . Exceeding official authority 1 .Neglect of duty 1 .Drinking on duty 1 .Neglect of duty 1 .Accused of being drunk Case dismissed with reprimand 1912 .Assaulting prisoner 1 1 . Grafting 1 . Insubordination 1 .Drunkenness 1 .False arrest 1 . Grafting 1 . Grafting 1 . Neglect of duty 1 .Refusing to pay debts 1 .Discharge of firearms without pro- vocation 1 .Drunk and fighting 1 . Neglect of duty 1 1913 Patrolman . . Assault without provocation 1 Patrolman. .Drunkenness and non-payment of debts 1 Patrolman. .Drunkenness 1 Patrolman. .Conduct unbecoming an officer. ... 1 Patrolman. .Creating disturbance and drunk. . . 1 Patrolman. .Drunk and insurbordination 1 The entire supervision of the patrol force is through six sergeants, which means but two sergeants supervising the whole city during each tour of duty. It is practically impossible for two sergeants to supervise compe- t I'litly the patrol force, and there is no other method of proper super- vision than by sergeants constantly patrolling and observing condi- tions. Therefore, the need for changing the functions of some of the sergeants and appointing additional sergeants is apparent. ' The func- tions of sergeant of police, which is the next ranking officer to patrol- DEPARTMENT OF SAFETY 189 man, should be confined to the supervision of patrol, and they should have no other duties or responsibilities. Since prisoners are not arraigned before a superior officer, but are taken directly to the jail, the functions of the sergeants on desk duty at the central station become purely clerical and could be just as effi- ciently, and more economically, performed by civilian clerks — thus re- storing to patrol duty the two sergeants assigned to desk duty at this station. As stated elsewhere, the two sergeants assigned to desk duty at the sub-stations should be restored to patrol duty. This would increase the number of sergeants on patrol to ten instead of six. Since the temptation to policemen to shirk work and to leave their patrol posts is greater during the late tour, from 11 p. m. to 7 a. m., and since active patrol is more essential during this period, the amount of supervision required is necesarily greater. Therefore, the number of sergeants patrolling on the late tour should be greater than the num- ber patrolling during the day time. There is need for at least four additional sergeants, and their appointment should be made imme- diately. The sergeants should be required to keep a card record at police headquarters which would show the number of complaints made by them against delinquent patrolmen and the disposition in each case. 190 DENVER TRAINING FOR POLICE SERVICE Patrolmen Receive No Training That there is a lack of discipline among the patrolmen is ^iot sur- prising, since they receive no training for their work. Appointment to the force carries with it immediate assignment to duty. Policemen are required to carry a revolver without as much as one lesson in tar- get practice. They are required to enforce laws, many of which they never heard of, without any understanding either of the law or the methods of enforcing it. The absence of training always brings with it a lack of discipline. Many policemen were observed on patrol with their hands in their pockets, and many were lounging in doorways ; at least six were seen standing at cigar stands in pool and billiard rooms, and few were ob- served who- were not in conversation either with citizens or with other officers. This is not surprising, since the police department places men upon the force, and assigns them to duty, without a single day's in- struction in the methods of patrol or discipline required. Thirty-two patrolmen were observed on the night tour at various times, and only three were observed "trying doors." Three patrolmen were asked the location of one of the leading office buildings; two of them found it necessary to refer to a directory, while the third indicated a location two and a half blocks out of the way. It should be said in favor of the policemen that in every instance they were courteous and good hu- mored. That there is a lack of discipline among the patrolmen and that they are slovenly in their methods of patrol, while primarily due to a lack of training, is also made possible because of a lack of proper super- vision of patrol. In two sections of the city, South Denver and Capitol Hill, there is no supervision of patrol whatever. The only pretense at instructing the patrolmen in their duty is that new men are assigned to do duty with an older patrolman for the first few days after appointment, but no written reports are made con- cerning their efficiency during the probationary period. The old police policy, that "a policeman learns from experience," has long since been proved to result only in police inefficiency and police failures. The policeman who has not been given an opportunity to acquire even a superficial knowledge of the duties required of him cannot be held strictly to account for his shortcomings. It is equally unreasonable to expect a policeman to enforce the laws and ordinances unless he has some idea of what those laws and ordinances are. The policeman who has received no instruction as to court procedure and no training in the manner in which he should conduct himself when in court can scarcely be held to account for his failure to secure convic- tions. The policeman whose prisoner escapes because he is unable to control him, or the policeman who injures a prisoner in his effort to control him, cannot be held responsible in the absen-e of a svstem of DEPARTMENT QP SAFETY 191 training in the humane handling of prisoners. To expect a policeman to use a revolver in any emergency, without a single lesson in target practice, is illogical. Hence, one should not wonder that the police- men still regard their functions as little more than those of night Avatchmen, since their duties have not been outlined properly and ex-' plained to them. In every city where the policemen receive no training an erroneous conception has developed as to the proper duties of policemen. In many European cities, and particularly in Germany, where proper methods of trainnig are in use, the police officer recognizes that he is not merely a peace officer or watchman, but also a factor in carrying out the social service program of municipalities. This is now becoming the tendency in America. Due to the absence of a proper understanding of the functions of policemen, the attempt has been made in Denver, as in other cities, to determine the efficiency of patrolmen by the number of arrests they make, when this in fact is no test of efficiency. Training School for Police Service Recommended It is recommended that members of the force be given proper train- ing for their work. This can only be done by establishing a training school for police service. "While there is no room in the City Hall for the establishment of such a school, arrangements could easily be made with the board of education to obtain the use of one of the public schools, after school hours, and the Auditorium could be used for the drilling of the men. The school should be under the charge of an experienced police officer, assisted by a drill master. The force is fortunate in having in its membership such an experienced officer whose training especially fits him for the work of organizing and conducting such a school. The present deputy chief in the course of many interviews during the sur- vey, showed conclusively his qualifications for such work. Many times dur'ing his career, as shown by the records, he has urged the formation of just such a school. In such a school proper records should be maintained of punctual- ity, appearance, attention, discipline, efficiency in report writing, pro- ficiency in the use of grammatical English, and in answering oral ques- tions in class, ratings in written tests of police duty, laws and ordi- nances and proficiency in the humane handling of prisoners, as well as proficiency in pistol practice of probationary patrolmen. This school should be used to determine fitness for police duty as well as for in- struction. The course should include instruction for a period oi from 30 to 90 days in the following : Field work First aid to the injured English report writing Ethics and conduct Practical civics 192 DENVER Sharpening powers of observation The powers and duties of a policeman Possibilities for social service work by policemen Rules and regulations of the department The penal laws of the state and the ordinances of the city- Pistol practice Military drills Humane handling of prisoners Criminal identification methods. Probationary Patrolmen Should be Assigned to Work with Experienced Men During the course of study the recruits should be given consider- able field experience by assignment to duty in different sections of the city with experienced police officers, especially designated because of their good record, thus subjecting them to as large a variety of police experience as possible during their probationary period. They should be required to. report in writing to the school upon their experience in the field, and upon such report they should receive a rating. Not only /should the school be open to all members of the force, but special classes for the older members should be organized. Course Should Include Training for Detective Work In no branch of police work is scientific training more essential to efficiency than in detective work. It is now recognized the world over that as criminals specialize in their work and become more scien- tific, the need for specialization and scientific training of detectives becomes more imperative. Because of the skill with which the criminal of today operates, the large city can no longer hope to safeguard its citizens through the use of the old type of ' ' plainclothesman. ' ' The detective must be more than a patrolman without a uniform. The members of the detective division receive no more training than do those of the regular patrol force, their only training being informal talks with the deputy chief. "While it is important- for the policeman to know how to apprehend a criminal, it is just as important for him to know what evidence to secure, how to prepare his case for court, how to secure a confession in such a manner as to make it admissible as evidence in court, how to preserve evidence, how to make memor- anda at the time of arrest which will be admissible as evidence in court, and how to examine prisoners. In homicide cases this is par- ticularly important. Without such training neither a patrolman nor a detective can perform efficient service. It is a frequent mistake to disregard the importance of the uni- formed patrolman in connection with the apprehending of criminals and the detection of crime, the belief being that such work is primarily detective work, hence the patrolman's education in criminology is neg- lected. It is the experience of police officers all over this country that the blunder of the untrained uniformed policeman who first arrived at the DEPARTMENT OF SAFETY 193 scene of crime has often resulted in the failure either to capture the criminal or to make possible his conviction. Thus, it is urged that every member of the force be given adequate training so that all of Denver's policemen will be qualified to perform detective duties. Members of Force Should Have Printed Instructions as to Procedure in Homicide Cases The commissioner of safety should request the district attorney to prepare a set of instructions to the force as to the procedure in ob- taining necessary evidence in homicide cases, method of preserving the evidence, examination of prisoners and witnesses, recording of infor- mation, statements or confessions of prisoners apprehended in connec- tion with a crime, etc. These instructions should be printed and a copy furnished every member of the force. Lectures by City Officers For purposes of minimizing the cost of conducting a training school and increasing its eficiency, city officers competent to instruct the police should be requested to lecture in the school. Thus the lectures on first aid to the injured should be given by the police surgeon; the district attorney should be requested to assign an assistant to lecture upon the criminal statutes, their enforcement, the laws of evidence, and methods of court procedure ; the Bertillon operator should be required to lecture upon methods of criminal identification, and to give prac- tical "demonstrations in the taking and recording of Bertillon measure- ments, observing facial characteristics of criminals, and the taking and classifying of fingerprints; one of the officers of the national guard should be asigned to conduct the military drills; the city attorney should be requested to lecture upon the ordinances and the various public works officers should be requested to instruct the patrolmen how to make proper observations and reports concerning street con- ditions which should be called to the attention of other city depart- ments; the health department should assign a doctor to instruct the patrolmen as to methods of making sanitary inspections with regard to the sale of food, etc. Efficiency of Recruits and of Probationers Should be Reported The instructor in charge of the school should file a written report with the commissioner of safety upon the efficiency of the recruits at the end of their course. This report should be based upon the result of written tests and observations of the patrolman in the field. The commanding officers should be required to make a written report upon the efficiency of all patrolmen while on probation. This report should be the result of conscientious observation by command- ing officers of the work of the patrolman on his post. The report, in conjunction with the report of the instructor of the training school, should be reviewed by the commissioner of safety and the chief of police, and these reports should be the determining factor in deciding whether the man is fit to continue in the service. 194 DENVER DISTRIBUTION OF THE FORCE The police force is divided into a uniformed patrol division and a detective division. The total number of employees is 264, of whom 1C are civilians. The patrol force is divided into three platoons per- forming duty as follows : First platoon . •. 7 a. m. to 3 p. m. Second platoon 3 p. m. to 11 p. m. Third platoon 11 p. m. to 7 a. m. There are one central and two sub-stations. The central station details are as follows : First detail 40 patrolmen Second detail : . . .43 patrolmen Third detail 24 patrolmen There are detailed to the South D'enver sub-station one sergeant, one acting sergeant and 14 patrolmen, and to the Capitol Hill sub- station one sergeant, one acting sergeant and 16 patrolmen. Eight patrolmen are assigned to duty in the outlying sections, as follows : At Barnum 1 from 10 a. m. to 6 p. m. At Globeville 2 1 from 3 p. m. to 11 p. m. 1 from 11 p. m. to 7 a. m. At Elyrea .2 1 from 3 p. m. to 11 a. m. 1 from 11 p. m. to 7 a. m. At Harmon 1 from 3 p. m. to 11 a. m. At Berkeley 2 1 from 3 p. m. to 11 a. m. 1 from 11 p. m. to 7 a. m. Thirty-nine patrolmen are detailed to duties other than actual pa- trol. The entire uniformed patrol service, including six sergeants, is 159. The details of patrolmen to duties other than patrol are as fol- lows: 12 to traffic duty 2 as acting sergeants 2 to the detective bureau 6 to house duty — reserves 6 as patrol wagon conductors 1 chauffeur on patrol wagon 1 chauffeur on chief's car 3 chauffeurs on ambulance 1 to clerical duty in detective division 1 assigned to city herder 2 as turnkeys in the jail 1 to the juvenile court 1 to the city market. 39 (Note. — The difference between the number of policemen detailed and the number on actual patrol is accounted for by "sick leaves" and absences. This distribution is as of May 7, 1914.) DEPARTMENT OF SAFETY 195 The additions to the force during the past seven years are shown by the following table : 5 CD CD CO CD CD CO M I— ' h- ' l-i I— ' O #>■ CO SO M © CO to to to CO b3 l-i 14^ CO to l-i l-i CO U\ j- CO CO CO CO CO CO CO CO CO CO CO CO CO CO CO CO CO CO CO CO co to to CO h-i l-i l-i l-i l-i l-i CO CO CO to CO CO MPMOOO CO CO CO o O O bOWMMHH CO CO O co O #> 88 oo 88 CO CO o o o o o , o o o b © o o 8888 ■€& CO CO C75 OS CJl Ol b~ o ■_ o o b '< o Year Population Area (Sq. miles) Inspector Chief Deputy Chief Captains Sergeants Jailers Custodian Stenographer Detectives Patrolmen Part-Pay Patrolmen Linemen Operators Surgeons Matrons Janitress Chauffeurs Amusement Inspector Complaint Clerks Provisional Clerks Appropriations 196 DENVER Denver, with a population estimated at 245,000, distributed over a total area of nearly 60 square miles, has a police force which has not been developed either in efficiency or in numbers of men to a degree commensurate with the needs of the city. While it is admitted, based upon the numbers of policemen in cities of equal population, that the patrol force is not sufficient to patrol efficiently all of the streets, it is nevertheless recommended that no additional patrolmen be ap- pointed at this time. Neither area nor population necessarily furnish a complete basis upon which to estimate the number of men necessary to furnish police protection. Character of population and statistics of crime are two important factors to be considered. From the records of the department as at present maintained, neither of these factors could be determined in a way which would make possible an estimate at this time as to the number of patrolmen needed in the city. Policing a city and protecting its citizens is not entirely a matter of numbers of policemen, but rather of the kind of policemen and the efficiency of those employed for this work. An increase in the force would be no guarantee of increased police protection. Because of the lack of training of the present members and the corresponding lack of discipline., and because of the inability of the administrative heads to determine an equitable distribution of the force, from the statistics available, it is recommended that no in- creases in the patrol force be granted until provision is made for the training of the present force. No Supervision of Patrol Force Attached to Sub-Stations There are no sergeants detailed to supervise the patrolmen at- tached to the two sub-stations. There is a sergeant in charge of each of these stations, who is assisted by a patrolman serving as acting ser- geant. Their supervision of the patrol force consists merely in "turn- ing out" the men for duty and keeping records of the time of the men under their command. Their services are purely of a clerical nature. Although they are responsible, or supposed to be, for the discipline of the patrolmen under their charge, they have no means of knowing whether the patrolmen are properly performing their duties. The patrolmen attached to these stations report to headquarters directly through patrol boxes, which are not connected in any way with the sub-stations. The reason for the failure to supervise the patrol force in those sections, as stated by the commissioner and the chief, is there is an in- sufficient number of sergeants. There is need for the immediate appointment of additional ser- geants, but the absence of these sergeants is not entirely responsible for the failure to supervise the patrol in a more efficient manner than has been done, for the sergeants performing desk duty at these sub- stations could use their time to better advantage by patrolling their districts than by sitting in the sub-stations. DEPARTMENT OF SAFETY 197 It is therefore recommended that the sergeants in the sub-stations be relieved of clerical work and that patrolmen be assigned to perform the clerical duties and the sergeants to patrol. The patrol boxes in these sections should be connected with the sub-stations. Uimecesary Details Reduce the Patrol Force Because of the absence of a properly constituted platoon system six policemen are detailed to what is called house duty, on eight hour shifts, two on each tour. Six patrolmen are also detailed on eight hour shifts as conductors of the patrol wagon. Thus the reserve for the entire city on each of the three tours consists of four policemen. The assignment of the six men to house duty weakens the patrol force by six and does not provide for a sufficient reserve. They should be remanded to active patrol duty and a reserve force created. There is no occasion for having six policemen assigned as con- ductors on the patrol wagon. One policeman to respond to calls for the wagon is all that is necessary. In cases where a number of pris- oners are to be transported, the arresting officer should accompany the wagon to the station house. His post should be covered in the meantime by the patrolman on the adjoining post. Three of these policemen should be returned to active patrol duty. The assignment of one policemen as city herder is scarcely justi- fied by the existing conditions. The officer detailed to the city market should be returned to patrol duty because there is insufficient work for him during the few hours that the market is open. The city market master is himself a special policeman, and he could be assisted during the rush hours by the patrolman regularly assigned on that post, who should be in- structed to give the market place special attention. As already stated, the three chauffeurs on the ambulance should likewise be returned to patrol duty and the ambulance transferred to the county hospital. The policeman assigned to the juvenile court should be recalled, as the functions now being performed by him could well be performed by the probation officers attached to the court. Patrol System Defective While it is essential that the streets be properly patrolled, it is equally important that an adequate reserve force be available for use in an emergency. So important is this that it is the practice in most large cities for police chiefs to keep constantly in front of them upon their desks a chart showing the location and number of men in reserve. The patrol system in use in Denver does not provide for an adequate 198 DENVER reserve. The little reserve force that is kept available is maintained at the expense of the regular patrol service. No platoon or patrol sys- tem is efficient unless it provides for an adequate reserve force at all hours of the day. The present patrol system requires patrolmen to patrol contin- uously for eight hours each day, and does not provide for a day off. In this respect it is particularly unfair to the policemen and to the citizens as well, since eight hours continuous patrol is not conducive to efficient patrol. As a matter of fact, walking along the pavement with the arms hanging free is not as easy as it looks. It is more fatiguing physically than almost any kind of work. A brisk walk is less tiring than a slow walk. Add to this foot-soreness from the pavements, the monotony of the same post day after day, the passing of novelty as the post be- comes more familiar, the occasional need for quick action, and the re- striction of speech, and then on the other hand the numerous conven- ient resting places, warm and dry in the winter, cool and shady in the summer — all tempting a man from duty — and it can be seen that police patrol work is not as easy as it might seem. No tour of patrol should exceed six continuous hours, while the ideal is four hours. The distribution of the force according to the present system pro- vides for the greatest number of men on duty between 3 p. m. and 11 p. m., and the smallest number between 11 p. m. and 7 a. m. Police experts agree that the distribution of the force on patrol should be as follows : 20 per cent of the force on patrol at day time 40 per cent of the force on patrol at night time 20 per cent of the force always on reserve 20 per cent of the force off duty. A study of the criminal activities shows that the most active crim- inal hours are between 10 p. m. and 6 a. m. During the time between 3 p. m. and 11 p. m., when the greatest number of policemen are on patrol in Denver, there is considerable self-protection in the fact that most of the citizens are up and around, and the main thoroughfares are well lighted, thus reducing the need for increased police protection during these hours. But from 11 p. m. until 7 a. m., during which time the city sleeps, there is the greatest need for police potection, not only against criminal activities, but against fire and disaster as well. New Platoon System Should Be Provided A new platoon system should be provided at once. In arranging the tours of duty, provision should be made for the following: 1 — The least number of men on patrol from 7 a. m. to 3 p. m. 2 — The greatest number of men on patrol from 11 p. m. to 7 a. m. 3 — A reserve at all hours of the day, consisting of not less than 20 per cent of the total patrol force DEPARTMENT OF SAFETY 199 4 — Twenty-four consecutive hours off duty at least once in five days for each patrolmaD 5 — Tours of duty not to exceed six continuous hours of patrol 6 — A five day cycle, so that platoons will alternate every five days. In determining the number of hours each patrolman should work in a week, reserve duty should be considered as half working time, in- asmuch as all policemen should be required to sleep during their tour of reserve. Pending the creation of such a platoon system, the reserve force should be made up from the entire force, each group of policemen serving a definite number of hours each month on reserve. Comfortable sleeping quarters should be provided for the use of the men, and there should be a large gong in the rooms for the purpose of summoning them when needed. In this way the force could be divided for assignments to reserve duty into a definite number of groups, and each group could remain on-reserve one night, which would simply mean sleeping at the station instead of at home. This would not work any hardship on the men, but it would provide temporarily for a reserve force. No Way of Reaching Policemen on Patrol To emphasize the need of an adequate reserve force, it should only be necessary to state that there is no means at present by which police headquarters can summon men in the event of an emergency. It is now necessary to wait until the patrolmen call up through the patrol boxes on their half -hour calls, and then direct them to the scene of the trouble, which may be a great distance from their patrol box. The installation of a few red lights, centrally located in the city and in the outlying sections, which could be lighted from the telegraph operator's desk, would be of great assistance in the event of an emer- gency. The lights could be arranged so that they could be seen at considerable distance, and the rules should provide that when police- men see the light burning they should go immediately to a patrol box for instructions. This recommendation does not carry with it the idea that every patrol box should be equipped with a red light, or that any expensive signal system should be installed. Need for Mounted Squad The posts in the outlying sections of the city are unnecessarily long. They could unquestionably be considerably shortened by a re- arrangement of the posts, even without the appointment of additional patrolmen. The posts in the suburban districts should be covered by patrolmen on horseback. Patrol Posts The patrol posts of the city vary in length from two to fifty-six blocks. 200 DENVER There are in all 43 night posts, 52 evening posts and 32 morning posts. The majority of the patrol posts in the congested business section do not exceed four blocks in length. These posts have not been studied or rearranged in many years, ex- cept that an additional post is occasionally created when additional patrolmen are appointed. Because of the system of keeping records, it would be scarcely possible, without an extensive study of crime con- ditions, to discuss the wisdom of the present distribution of posts ; but there is no necessity for two or three block posts in the congested busi- ness section, where there are well lighted and busy thoroughfares, while in outlying sections of the city posts are two miles long. It is recommended that a study of patrol posts be made with a view of reapportionment. Method of Issuing- General Orders to the Force Inefficient The present method of issuing new rules, general orders, alarms for missing and wanted persons, and other instructions to the force is to read them to the patrol force at each outgoing roll call. The patrol- men are rot required to make notes either of orders or of the descrip- tion of missing and wanted persons. If the policemen are to be ex- pected to comply with the rules, nothing is more important than that they know and understand them. They cannot be expected to know the rules under the present system, nor can they be expected to re- member the lengthy descriptions of persons wanted. Thus it serves no purpose to go through the form of reading the instructions and other matters to the force unless the members are required to make written notes. It is therefore suggested that all special, general and other orders, and general alarms for missing and wanted persons be mimeographed and a copy furnished each member of the force. This should take the form of a daily bulletin to the force. When persons called for on previous alarms are arrested, notice should be given to all members of the force, so that they may remove the name from their lists. The daily bulletin should also include a tiotice of commendation of particular officers for making good arrests, and punishments meted out to delinquent policemen. Traffic Squad Not Properly Supervised Twelve patrolmen are assigned to traffic duty at certain busy crossings. No two of the traffic men observed use the same system of opening and closing streets, nor do they stand in a similar position. Some use a cane to signal, others raise the hand, and others use both arms. Some were observed nodding the head and waving a news- paper. The traffic men were carefully observed during the busy hours, and many of them were noticed, on several occasions, standing in con- DEPARTMENT OF SAFETY 201 versation with citizens on the crossing for a period' which would indi- cate that the conversation was not upon police business. There is no supervision of the work of the traffic men, which may account for the lack of discipline observed. The members of the traffic squad should be given instruction in the regulation of traffic, and required to adopt uniform methods of opening and closing streets. None of the traffic men should be allowed to carry canes, and only the hand should be used to direct traffic. The use of a whistle as an aid is frequently found to be effective, although it is not entirely necessary if the traffic officer understands his duty. Under no circumstances should traffic policemen be permitted to hold conversations on the crossings. If a crossing is not sufficiently busy to require every moment of the traffic officer's time, it should be abandoned as a traffic post. Patrolmen Are Required to Call from Signal Boxes at Definite Times Patrolmen are required to call in from their posts from the signal boxes every thirty minutes. They are required to call from a definite box at a definite time. This method of supervising patrol has been condemned by police experts, for having the policemen call from a definite box at a definite hour serves to keep the criminal element on his post informed -as to his movements. The proper method of supervising patrol is through patrol ser- geants. The patrol box should be used primarily for keeping the patrol force in touch with headquarters rather than for supervising patrols, Police sergeants only too frequently fail to understand that supervision of patrol does not end with merely seeing to it that the patrolman is on his post. Supervision of patrol means studying and observing the conditions existing on the patrol post and determining the efficiency of the patrolman in suppressing certain conditions and promptly re- porting others. The mere pulling of a box every half hour will cer- tainly not serve to show whether the policeman is properly patrolling. It has often been proved that when a policeman is required to be at a certain point on his post at a definite time he will frequently neglect his work, and instead of conscientiously patrolling and observing con- ditions, he is constantly seeking to "make" his box at the appointed hour. It is necessary that the policeman call in from his post at appointed times, but not from definite parts of his post. No Relieving Points Provided The effort of the chief of police should be never to leave a patrol post uncovered. To do this no policeman should ever leave his post at the end of his tour of duty until he has been properly relieved. The practice, at present, is for the policeman to start for the station house at the end of his tour of duty, regardless of whether his relief has reported. It is recommended that the chief establish relieving 202 DENVER points on each post, and issue an order that no policeman may leave his post until he has met his "relief" at the relieving point. If his relief is late in arriving the patrolman should call for instructions from the nearest patrol box. Part Time Patrolmen Should be Abolished There are fourteen "part pay" patrolmen, seven at $20 a month and seven at $40 a month. The part pay patrolman is a night watch- man, who patrols certain neighborhoods, obtaining from each of the property owners whose property is guarded a monthly fee. These men are not selected through civil service examinations, and, although they receive salary from the city, they are nothing more than private watch- men. One of these men receives $40 a month for "being on call" to search for automobiles which have been stolen. This practice should be abandoned, and the rank of part pay patrolman abolished. These watchmen are interested only in the property of the persons who pay them a monthly fee. They perform no police functions except those of night watchmen. It is unwise to permit the city to enter into contracts or to retain policemen on a part time or part pay basis. The sections patrolled by these night watchmen are in many cases patrolled by regular members of the force, and those sections which are not should be included in the patrol posts of the' regular members. DEPARTMENT OF SAFETY 203 RELATIONS BETWEEN POLICE AND OTHER CITY DEPARTMENTS Although the rules require that policemen report all matters ob- served upon their respective posts which might require the attention of other city departments, an examination of the records showing the number of such reports received through the patrol force indicates that the rule is neither observed nor enforced. During the three months preceding this survey there were but nine reports relating to sidewalk and street conditions made by policemen, although there were more than double this number made by citizens. The rules require the patrolmen to report such conditions by telephone. The operator, also called complaint clerk, makes an entry in an informal record and noti- fies the departments concerned. In rating policemen for efficiency no consideration is given to the work of the patrolmen in observing conditions and reporting upon the same on their posts. Hence the policemen are neither compelled nor encouraged to observe and report upon the conditions found by them on their posts. While it has been recognized that the policeman should be a re- porter of conditions, and that because of his constant walking back and forth over a given territory day in and day out with no other duties than to observe, no one is better qualified to observe conditions and report upon them than is the policeman. Yet in but few cities in the United States is this done intelligently. The ambition of every police force should be to create a friendly feeling between the citizens and the policemen and proper understanding by the public of the functions of the police, and thus raise the dignity of the force in the estimation of the public. To do this it is necessary that the policeman be properly trained to observe and report upon conditions, that he be encouraged by proper reward through efficiency ratings for intelligent reporting, that he be made to understand that efficiency in police work does not necessarily mean the making of many arrests, and that he be thrown into contact with the public upon his post in such a way as to establish a feeling of respect and friendliness rather than hostility. Reports of Policemen Should Be Properly Reviewed and Followed Up To encourage policemen to report properly conditions observed by them and to bring about a proper system of reporting would be of little value either to the city or to the policemen unless reports are properly reviewed and acted upon. The principal need for the successful ad- ministration of municipal government is the scientific collection of in- formation as to conditions in all branches of government, the review of this information, and co-operation by all city departments to bring about action which will remedy the conditions reported upon. The policeman who reports a broken sidewalk three or four differ- ent times and finds ultimately that no action is taken to remedy the condition will soon lose his enthusiasm and neglect to report in the 204 DENVER future. The policeman who reports the violation of an ordinance only to find that the branch of the city government whose function it is to prosecute neglects to act will soon lose his faith in the other branch of the government. Thus, to make the policemen of the city of Denver alert, efficient and useful "eyes and ears" of the city government, it is necessary that the commissioner of safety impress upon council the need of co- operation of all of the city departments. Policemen Should Be Used to Deliver Communications Between City and Taxpayer To establish a proper feeling between the citizen and the police- man they should be brought into closer contact. Hence the visit of the policeman to a household on his post should not necesarily mean "trouble" to the householder. This contact will be brought about and result not only in economy, but likewise in a better understanding of the functions of the police, if the various city departments would use the service of the police in distributing literature, pamphlets and communications to the tax- payers. For example, if the commissioner of weights and measures desired to send a message to the housewives warning them of some newly discovered dishonest practices, it would only be necessary for him to put his message in the form of a printed pamphlet, turn same over to the chief of police, who would have them distributed to the householder by the patrol force; or if the fire chief desired to notify property owners of the location of fire boxes and warn them against practices tending to increase fire risk, he would do likewise ; while the police department itself from time to time could through its policemen circularize the householders, advising them of practices encouraging thefts and burglaries. Policemen Should Be Required to Carry Memorandum Books In order that the policemen may be encouraged to report matters observed by them, they should be required to carry a uniform memo- randum book, which should be supplied them by the department. The force at present is not required to carry suck books, and many of the policemen do not. One outgoing platoon was inspected for memoran- dum books, as was also one platoon on return roll call. There were 19 policemen who had no memorandum books at all, while many others presented Dote books in which they recorded their personalmatters, and still others showed books which were practically of no use as police records. It is recommended that uniform loose leaf memorandum books be issued to the patrol force and that the rules require that they be carried by policemen when on duty. DEPARTMENT OP SAFETY 205 UNIFORMS AND EQUIPMENT Policemen Slovenly in Their Appearance The present uniform is untidy and gives the policeman a slovenly appearance. The coat is buttoned only at the top and thus exposes the vesH The coat being constantly thrown open also provides tempta- tion for the policeman to put his hand in his pocket. The type of cap used is not of military design, but resembles closely the caps worn in most cities by street car conductors. The summer hat is a gray helmet. The rules do not require that the policemen wear the same kind of gloves, collars and neckties, the result being that many different styles are worn. One outgoing platoon inspected showed three separate and distinct types of uniform in service at one time. Some of the force wore long heavy overcoats, others wore coats which button at the top, remaining open at full length, while still others wore the old metropol- itan dress coat. Members of the traffic squad wore a different uniform from the other policemen in that it was light brown in color and cut similar to the army fatigue uniform. Some of the traffic men carried canes while others did not. General neatness and sprightly appearance of the force plays an important part in police work. If the policeman is to have the respect of the citizen, his general appearance must be neat, he must be prop- erly uniformed and alert when on patrol. The rules and regulations should require that all policemen be properly uniformed, and that while in uniform, whether on duty or excused and on their way home, their uniform coats remain buttoned. The policemen upon going to and from their homes wear their civilian hats but retain their uniforms to avoid paying carfare. Po- licemen should be required to wear their uniforms going to and from their homes because through this practice the city gets the benefit of their service en route to their homes; they should also be prohibited from wearing other than the uniform hat. Method of Purchasing Uniforms Defective The present method of securing uniforms for policemen is not economical and it fails to provide for uniformity of grade, quality, color or cut of uniform. An outfit costs about $85, and policemen are permitted to purchase their uniforms wherever they choose. Because of the low salary paid policemen, it is recommended that the city sup- ply the policemen with their uniforms and equipment. The uniforms should be purchased and manufactured upon contract. If, however, the city feels unable to purchase the uniforms, it is recommended that it supervise the manufacture and purchase of all uniforms. A plan successfully tried in other cities is hereby recom- mended for the consideration of the commissioner. 206 DENVER First the commissioner should decide the number of uniforms the patrolman should wear in a year. Good practice would require a sum- mer and a winter uniform each year and a middle-weight spring dress coat every two years. Having decided upon the number, he should secure estimates as to the cost of supplying the same. Definite dates should be set for the supply of the summer and winter uniforms, and each year the force should be required to purchase them at such time. To pay for the same the total cost of the uniforms per man should be divided by 24, and 1/24 of the cost deducted from each man's pay at each pay day. For example, if the total cost were $50 per year, $2.50 would be taken from the pay check of the patrolman. The purchase of uniforms by policemen has been found to work a hardship upon them in most all cities in this country. Most European and Canadian cities supply the patrol force with their uniforms and equipment without cost. The patrolmen of London and the cities of Canada are perhaps the best clothed police officers in the world. One of the reasons that the purchasing of uniforms becomes a financial hardship to the patrolmen is the constant change of style by new commissioners. The advantages of the system suggested above are: That it would be more economical to have all of the uniforms made by one company and under contract That by requiring the policemen to purchase a new summer and winter uniform each year a cheaper and yet serviceable cloth could be used in the manufacture, thus reducing the cost That all of the policemen would be wearing uniforms of the same age That it would provide ample opportunity, without inflicting a hardship on the men, for commissioners to change the style of uniform from time to time That it would provide an easy method of payment by the police- men which would become so automatic as to result in prevent- ing the policemen from going into debt and becoming victims of loan sharks That it would provide for a uniformity of grade, color and quality of the cloth and cut of uniform. Policemen Wear Fraternal Emblems Exposed Although the rules do not permit members of the force to wear emblems of fraternal societies on the coat lapel, the majority of the policemen wear an emblem as a watch charm. The uniform coat re- mains open and consequently these fraternal society emblems are ex- posed. While it is recommended that this style of uniform be aban- doned, it is also urged that pending the change of uniform the com- missioner issue a general order prohibiting all members of the force DEPARTMENT OF SAFETY 207 from wearing exposed emblems of fraternal or secret societies. Policemen Should Carry Regulation Revolvers in Blouses The rules require that all policemen shall carry a revolver when on duty. Policemen are required to furnish their own revolvers but there is no rule requiring that all of the revolvers shall be of a standard make. An inspection of two platoons proved that the policemen carry a great variety of revolvers, both as to make and calibre. Many of the revolvers found in use were of the cheapest variety. A policeman's revolver and cartridges should be a part of his equipment, furnished him without cost by the city. The revolver should remain the property of the city, and if lost by the policeman as the result of his own carelessness, should be replaced by him at his own expense. There should be a monthly inspection of revolvers, and care should be taken to see that they are kept clean and in proper con- dition. To do this it is necessary that each revolver should be taken apart. This should be done by each policeman himself. If the city will not furnish the policemen with revolvers, the com- missioner of safety should at least insist upon the use of a standard type. The department should then purchase the revolvers and sell them at cost to the policemen, thus slightly reducing the cost. The numbers of the policemen should be engraved on the handles of their revolvers. The present practice of carrying the revolver in the right hip pocket should be abandoned, and the regulations should require that the revolver be carried in a holster in the blouse on the left side so as to be available in emergency. It was noted that some of the members of the force were carrying their revolvers in accordance with this suggestion. Roll Call Inspection of Uniforms The inspection of the patrol force at outgoing roll call is ineffi- cient. The roll calls observed did not have as a part of their pro- cedure the careful inspection of the uniforms and equipment of the force. The rules should prescribe a definite procedure for roll calls which would include a proper inspection of the uniforms and equip- ment by the sergeants before the captain or lieutenant begins the roll call. This inspection cannot be made efficiently by merely standing in front of the platoon and calling for "keys and whistles." The inspec- tion should be made in accordance with the regular army manual, and the sergeant should personally inspect the uniform and equipment of each policeman. At this inspection each patrolman should be required to show his memorandum book, fire alarm and patrol box keys, whistle- and revolver. No man should be permitted to leave head- quarters for patrol duty .unless he is neat and tidy in appearance and his equipment complete. 208 DENVER Many of the policemen wore their caps tilted to one side and were chewing gum or tobacco. The rules of the department should prohibit such practices. Use of Helmets Should Be Abandoned In most large cities the gray summer helmet has been abandoned and a dark blue military cap has been substituted. The helmet in use is of the oldest uniform fashion. Its original use as a headgear for policemen was based upon the theory that it was a protection in times of trouble, but experts on police matters have long since abandoned this notion. The cap is much more dignified and in keeping with the rest of the uniform. The present winter cap should be changed and a more dignified military cap substituted. Unwise Distribution of Special Police Commissions and Department Shields Section 113 (old section 69) of the charter authorizes the com- missioner of safety to appoint special patrolmen with or without pay. Pursuant to this section the department has issued to persons other than the regular members of the force 476 special police commissions. Three different kinds of shields have been issued to persons holding these commissions, (1) a badge different in shape and design from that of the regulation shield and marked "special policeman," (2) the regulation patrolman's shield of the same type and design as is worn by the regular police force, (3) a badge of the regulation shape and design but with different wording, as for example, "Union Depot Police." One hundred and one persons holding police commissions carry the regulation department shield. Of this number 24 are employees of the street railway company, nine are private detectives in the employ of the detective agency operated by the deputy commissioner, eight are employees of theaters, four are employees of hotels, nine are pri- vate detectives employed by various agencies and others are city em- ployees and newspaper reporters. One of the officers of the street railway company carries a regula- tion detective shield, as does also the superintendent of a private de- tective agency. Although two employees of a hotel hold department commissions and regulation shields, a third shield was issued to the hotel itself, and the department does not even know in whose possession this shield is. Lack of Control Over Its Badges Not only have shields been given to persons who are engaged in work which would make their carrying special commissions and de- partment shields undesirable, but an examination of the records and an inventory of the shields show many shields unaccounted for. DEPARTMENT OF SAFETY 209 So many shields are missing and unaccounted for and so many are held by persons other than members of the force that it is recom- mended that the department change the design of the shield, call in all the old shields, and in the future refuse commissions to any person other than those intended ' to have them by the section of the law authorizing the commissioner to make such appointments. The num- ber on the present shield is inconspicuous. The new shield should have the number sufficiently large as to be conspicuous. Special Patrolmen Should Have Distinctive Uniforms The shields and uniforms of the special patrolmen "should be of a design vastly different from the regulation shield and uniform. All persons to whom special commissions are given should be required to furnish a bond in a sum not less than $2,000, and unless excused by the commissioner of safety should be required a wear a uniform, the design of which should be prescribed by the rules. No private de- tectives should be furnished department shields or issued police com- missions. 210 DENVER VICE CONTROL Until a year ago houses of prostitution were tolerated in what was known as the "segregated district." Under a former administration it was decided to abolish this district and to enforce the laws against maintenance of disorderly houses and houses of prostitution, and under the direction of the commissioner of police all of the houses in the segregated district were vacated and a policy of suppression was adopted. So far as the records show these houses were never reopened as houses of prostitution, and the policy of the present administration is represented to be that of suppression. The police records do not show the existence of one suspected disorderly house or house of prosti- tution in the city. Patrolmen Do Not Report Suspected Places The patrolmen, according to the rules, are required to report at once any premises which they suspect of being operated or maintained as a disorderly house or house of prostitution. An examination of the records reveal only three reports, and the records do not even show the location of these three premises, but merely the number reported. It would appear from the records, therefore, that Denver is free from commercialized prostitution and that the former segregated dis- trict is completely suppressed. "While no moral survey was conducted, the fact is that very many of the houses within the former segregated district are now being con- ducted as houses of prostitution. Interviews with police officers made it very clear that, although the policy of the department is represented to be suppression, it is understood that disorderly places are not to be reported. No police officers within the last year have been charged with neglect of duty for failure to report. Further than this, the statements of these police officers are supported by the fact that the police bureau does not maintain even a list of suspected places. Although the law specifically states that wine rooms shall not sell liquor to women, and the intent of the statute is apparently to prohibit the existence of saloons with back rooms and adjoining premises for the frequenting of prostitutes for the purpose of soliciting, a number of places were observed where this statute was openly violated and without interference. The deputy commissioner stated that policemen do occasionally report to him personally over the telephone the existence of disorderly houses or places of prostitution, and that he supervises the investiga- tion of these reports, but he added that in such cases he does not make any written records. Investigations of complaints of this character are made by mem- bers of the detective division. DEPARTMENT OF SAFETY 211 Uniformed Patrolmen Allowed to Enter Saloons Not only are members of the detective division used to enforce the laws against prostitution, gambling and the illegal sale of liquor, but the uniformed patrolmen are likewise required to enforce these laws. Thus, it is not at all uncommon to see a uniformed policeman walking through a saloon or wine room under instructions from head- quarters to observe conditions. In one disorderly place visited, which was a wine room within the fullest meaning of the statute, there was not only a special officer who wore a regulation department shield, but also a uniformed polieeman standing about, although prostitutes were openly soliciting from tables and there was not even a pretense at compliance with the law. Uniformed Men Should Not Be Permitted to Enter Saloons Except When the Commission of a Felony Has Been Reported Neither the members of the detective division nor the uniformed patrolmen should have any duties with regard to the enforcement of the laws against prostitution and gambling nor the illegal sale of liquor beyond reporting to their superior officers places suspected of being operated in violation of law. No policeman in uniform should ever be permitted to enter a saloon except to quell a riot or to arrest for a felony. The suppression of vice and the enforcement of the laws with relation to it has resulted in demoralizing the police service and break- ing down the efficiency of the department in other directions. There- fore special care must be exercised in the selection of the men who must come in contact with the classes engaged in these special forms of commercialized vice. Hence, it is unwise to permit the patrol force to come into contact with the owners of these places, but they should be held strictly to account for reporting in writing the existence of such places or places suspected of being operated as such. Reports should be forwarded through the immediate superior officer to the chief, who should compile a consolidated report and furnish the same to the commissioner of safety. Failure to report such places should be cause for immediate sus- pension and subsequent dismissal from the force. Special Men Should Be Assigned to Enforce These Laws Since the policy of the present administration is supposed to be that of suppression, every effort should be made by the commissioner of safety to bring about the immediate suppression of the existing disorderly houses, wine rooms and houses of prostitution. For this purpose he should assign to his own office a staff of policemen selected because of their honesty and ability to investigate and to enforce the laws. 212 DENVER Every complaint should be forwarded immediately to the. com- plaint, record and filing division, and forwarded to the members of this staff for investigation and action. The chief should be required under the rules to file a weekly re- port with the commissioner, showing a list of suspected premises re- ported during the week. DEPARTMENT OF SAFETY 213 DETECTIVE DIVISION The detective division is in charge of the deputy chief of police. There are 18 policemen assigned to detective duty as detectives and two as acting detectives. Appointment to this division is made from among the members of the force in the discretion of the commissioner of safety. Detectives are placed on probation for two months before final appointment. The term of the assignment depends upon the char- acter of service to be performed. Detectives may be remanded at any time to patrol duty. Assignment to this division carries with it an increase of salary to the amount of $110 per month. The detectives travel in pairs. Detective Duty Not Confined to Investigation of Crime Members of the detective division are used in the enforcement of the laws against gambling, prostitution and excise. Contact with saloons or disorderly houses by detectives is not conducive to effi- ciency. Detectives should be free to investigate crime and apprehend criminals and they should be relieved of any duties in connection with the enforcement of the laws except where felonies have been com- mitted. Disorderly and gambling houses should be suppressed through the agency of the patrol force as a reporting body and through spe- cially assigned plain clothes men, operating under the direct instruc- tions of the chief and the commissioner. Detectives Do Not Specialize in the Investigation of Crime Except that two detectives are assigned continuously to the in- vestigation of pawnbrokers and two others to the investigation of junk shops and second-hand dealers, no members of the division are required to specialize in the investigation of the "more serious crimes, such as homicide and burglary. Not only are there no detectives specializing in the investigation of these crimes, but none of the detectives receive any training for their work. No policeman should be assigned to the division unless he has been trained properly in methods of criminal identification, the taking, re- cording and classifying of finger prints, the rules of evidence and court procedure and the proper methods of examining criminals. In conjunction with the course of study, provision should be made for the detectives to make a certain number of visits a year to the state prison, there to observe under the guidance of an experienced officer different types of criminals. Police "Failures" Emphasize Need for Training The need for specialization and training for detectives was em- phasized by the failure to cope with the crime conditions and the op- eration of burglars, as is shown by an examination of the records covering a period of one year from April 1, 1913, to April 1, 1914. This examination revealed the fact that out of a total of 864 burglary cases 214 DENVER reported there were about 194 arrests, or 22 per cent, and out of a total loss of $37,562.92 represented in these burglaries there was re- covered $13,724.40, or 36 per cent. Fifty-two attempted burglaries were reported for which there were no arrests. Out of 1,056 larcenies reported, representing a total loss of $34,690.20, there were but 112 arrests, or 10 per cent, and $11,176.70 recovered. The following table, prepared from the records of the depart- ment, shows the results of the investigation of crime for the year DEPARTMENT OF SAFETY 215 Lost and Stolen Goods (one year— April 1, 1913, to April 1, 1914) ►9 o cc^03fdC- | t- | >>iuwtr l t- | t- | |>w o o l-S CD CD cd BPj cl, o o .. i I Q O Q — pi rt B B B U.tJ W V! Vj vj CO jo H» », g erg S. i— -*T3 cd cd * 3 o B 2 s & . hi to CO CO CO to "bo -a b co Cn CO CO to o bo -€» CO to CO 00 -a CO (NO -3 -J bo tO M tO h-i O GO om cotoi-'cn©h-»coocn-acncnCT> ^tocoaocji-ioococn^ajcocoaicort^ On j_i 00 h-ij-i CO J35JN3J-' b b> b ~#- b "en "*>• "*»■ "co COCDOOCTiCJlff-f-'CO ^'pboNibubbi ©OOOCn©OC>© CO I-* hf*. • ^i-'Coocorf'-C'rss- CO on CO l-» CO tO CO , co p -a i&.h-L

■ CO tO . © to ;<*. to -a © "*3 — J © O -a en o O -j to co j-i ^ m to , OM-J-ib' -J h-» co m» co h* ■ oo h f».i-i*>.coeni-'h-'ocoa>tocotf»-cO' cocoenent-'toi-' m* to coco co m , OOMOOMOJOKI COCnpptOp, to co b b en bo b b o co © so b to as ■ ■€& co -J "en as to to to en to to en ■» -3 CO © co as to to to 3 CD T3 »> ° ^ s» P rt- CD CO o g a rt- » B >"S M P 3 O rt- (• (t H H)' CO, , o S &> c? M- M C5 ""* Sf S-S,b M- 05 ™ <^ 216 DENVER There Are No Detectives on Duty After Midnight Although there are patrolmen on duty after midnight, none of the members of the detective division is on duty. Burglaries reported at the sub-stations after midnight are not reported to headquarters until the following morning. This practice should be abandoned and at least two members of the detective division should be on duty all night and the desk sergeants or acting sergeants at the sub-stations should be re- quired to report burglaries to the detectives on^night duty as soon as they receive the complaint. No "Buzzers" at Headquarters Connected With Pawnshops Pawnshops are required by law to file daily reports, listing thereon, with a description, all property pledged with them during the preced- ing 24 hours. These report sheets are collected and reviewed by the two detectives assigned to this work. Watch numbers are compared with the watch numbers appearing on the list of stolen property, but the pawnshops Eire not equipped with an electric button connected with the detective division so as to notify the detective division promptly and without arousing the suspicions of persons pledging or redeeming stolen property. Each pawnbroker should have installed a button connected with headquarters, which should be placed under the counter so that when a person presents stolen property for pawn or redeems property which has been "ordered held," the pawnbroker by pressing this button could notify the police. While the system in operation for checking the pawnshops with the stolen list is fairly good, it should be supplanted by the card sys- tem, known as the Boston system. Under the present system to trace a watch it is necessary to review all of the daily pawnshop sheets for years back, while by means of the Boston system discovery of an at- tempt to pawn a stolen watch would be almost automatic. Daily "Line-Up" There is a daily line-up of prisoners conducted in the jail and the practice of inviting the uniformed officers to this line-up is to be commended. Bureau of Criminal Identification Improperly Organized The bureau of criminal identification is in charge of a member of the detective division, who devotes his entire time to it. No Bertillon measurements are taken or recorded, since the chief and deputy chief have decided that this system of identifying prisoners is "no good " The department formerly took and recorded Bertillon measurements of criminals. The detective in charge has substituted for the Bertillon system his own description of the prisoners. DEPARTMENT OF SAFETY 217 No Rogues' Gallery The old rogues' gallery was abandoned because it was poorly con- structed and improperly equipped. The bureau does not own a camera and in consequence is forced to have prisoners photographed by an outside photographer whose studio is located two and a half blocks from headquarters. Three prims are made of each picture taken, at a cost of 25 cents per print. One of these pictures is pasted in a book called "Perfect Criminal Rec- ord Book," the second is sent to a paper called the "Detective," while the third is kept in the office of the chief. The pictures are filed in the record book in the order in which prisoners are taken into custody. Thus, as a substitute for the rogues' gallery this procedure is wholly impracticable. To seek to identify through this book a person suspected of having committed a crime it would be necessary to examine every picture in the book and all of the books. The department should purchase a camera and the operator in charge of the division should photograph the prisoners, develop the plates, print the pictures and file them in a properly organized rogues' gallery. The old gallery which was abandoned should be reconstructed and all of the pictures placed in it classified as to type of criminal, such as burglars, pickpockets, con men, bunco-steerers, murderers, etc., and sub-classified as to facial characteristics. Having the photographs taken by an outside photographer not only increases the cost, but it is also unsafe to take all prisoners to this studio, located as it is at a distance from headquarters, since it requires additional handling of prisoners in the streets. No Fingerprint System No fingerprints of prisoners are taken. The detective in charge of the bureau has never received any instructions in methods of criminal identification, nor does he know how to take or classify fingerprints. No records from other cities are sought and there are no data con- cerning criminal records available for ready reference. That no proper files are kept and information concerning criminal activities cannot be said to be due to the lack of time, since some idea of the amount of work performed by the detective in charge can be had from the following table showing the number of persons photo- graphed within the past five years : Average per day. 1909 298 .82 1910 167 .45 1911 96 .26 1912 258 .70 1913 416 1.14 Total for five years 1,235 218 DENVER Bureau Should Be Reorganized The bureau of criminal identification should be reorganized and an improved method of recording and filing descriptions of prisoners installed. The Bertillon system of criminal measurements should be restored. The man in charge should be entitled "Bertillon Operator" and he should be especially trained for his work. He should be selected through a competitive civil service examination. Fingerprints should be taken of all criminals, vagrants and women convicted of public pros- titution. They should be properly classified and filed. The operator should also be required to instruct all of the detectives at the training school in the methods of photographing fingerprints and of classifying and filing them. The present quarters are inadequate. The newly organized bureau should be located on the top floor of the building and equipped with a dark room in which to develop the plates. The present practice of sending a copy of each photograph to the paper know as the "Detective" should be discontinued and pictures should be sent out only to the national bureau at Washington and to cities willing to pay for them, except to advirtise the fact that a cer- tain person is wanted by the police of Denver, in which case, instead of a photograph, a printed reproduction of the photographs should be used. A complete Bertillon card record system should be installed at once. The operator should also be required to clip all current publica- tions containing articles concerning the activities of criminals and to file them, properly indexed and cross-indexed. He should be required to file a weekly report with the chief, a copy of which should be for- warded to the commissioner of safety, showing the number of persons photographed, classified as to types of criminals, number of pictures received from other cities and files, number of pictures furnished other cities, number of persons identified from pictures already in the gal- lery, and all other information which would serve to keep the chief and the commissioner properly advised. Records and Reports of Detective Division The present system of filing reports in the detective division is wholly inadequate and not in accordance with the best practices. Some idea of its complexity can be had when it is known that it took a com- petent investigator 11 days to tabulate the results of investigations of complaints of lost and stolen goods for a period of one year, as shown by the accompanying table. That the division had no statistics as to the work being performed by the men, much less statistics of a comparable nature, indicates at least a failure to supervise the work of the detectives. Without a proper system of reporting and a current tabulation of results, making possible a comparison with past conditions and results, competent .supervision would scarcely be possible. If there had been' proper rec- ords this tabulation could have been produced by the officials in charge DEPARTMENT OF SAFETY 219 of the division within a very few moments, since the compilation under a cumulative system is automatic. New System of Records Should Be Installed It is recommended that a system of records and reports be in- stalled which will be easy of reference and yet furnish a means of pre- serving a complete record of every complaint and the action taken upon it. Such a system would supply the administrative and executive heads with a basis not only for determining the efficiency of the staff but likewise for ascertaining the crime conditions of the city. To do this the system of records and reports must reveal the failures of the police, as well as their successes. This the present system does not do. For the commissioner to be able to determine the efficiency of his police force he must have records before him which will keep him informed as to the number of complaints received and the action taken upon them, not only for the current month and year, but for other months and years as well. Thus the records of the division should be as follows : 1 — A detective's Complaint Book, in which should be kept the record of every complaint made to the bureau requiring detective attention. Each page of this record should be numbered and should provide printed headings calling for the following information: The number of the complaint The date and time complaint was received The name and address of the person making the com- plaint A statement of facts as to the matter complained of The number of the beat and the name of the patrolman on duty at the time of the occurrence The name of the officer receiving the complaint The name of the detective or detectives assigned to the case and the time they began work upon it Adequate space should be provided for the report of the in- vestigation. If the complaint is in letter form, it should be copied into the record and the original letter forwarded to the record and filing division. No other matter should be recorded in this book and care should be taken to see that each complaint is properly num- bered. Beside the number should be a code letter indicat- ing the character of the complaint, such as "R" for robbery, "P" for pickpocket, "M" for murder. This book should be indexed with the name of the complain- ant and under his name the crime complained of, and the place where a person is charged with the crime. 220 DENVER Only cases requiring detective attention should be entered in this book, thereby differentiating between the detectives' complaint book just described and the citizens' complaint book described in another section of this report. 2 — Detective's Assignment Book, indexed under the name of the detective. This book should show the number of the case, a brief statement to indicate the character of the investiga- tion, the time and date assigned, and the time when assign- ment is completed, with a brief statement of the results. Thus it would be possible for the chief or the deputy chief to turn to this record at any time and find recorded the number of cases pending, the number of cases in the hands of the various detectives, and the number of cases closed. No such information as this is now available. 3 — Record of Arrest, corresponding to the record of arrest rec- ommended for use in connection with the station house. Each arrest made by detectives or acting detectives should be entered in this book, the headings and the entries in which should correspond exactly to those suggested for the record of arrest book for the uniformed force. This record should be wholly independent of the record of arrest main- tained by the sergeant at the desk. 4 — Property Stolen and Recovered Book, in which a record should be made under proper headings, showing all property re- ported stolen, the value of same, and the number of the case in the detective bureau. Headings should be provided call- ing for information as to the recovery of the property, show- ing clearly the manner in which it was recovered, such as found, in pawnbroker's, in custody of prisoner, etc. This record should not contain any entries concerning property other than stolen or recovered stolen property. The book should be recapitulated at the end of each month, thus showing in tabular form the amount of property reported stolen during the month, the amount recovered by the de- tective division, and the amount recovered through any other source. 5 — A Desk Blotter, identical with the desk blotter maintained .by the sergeant in the station house, which is fully described in another part of this report, should be kept in the office of the detective division by the detective sergeant. In it should be recorded chronologically all matters as they transpire during the day. This blotter should be kept posted during the night by the detective on night duty. 6 — A Card Record of Complaint. Upon receipt of a complaint requiring detective attention, a detective should be assigned at once. After recording the information furnished by the complainant and as soon thereafter as possible, a prelimi- nary investigation should be made. As soon as the detective DEPARTMENT OP SAFETY 221 returns to headquarters, he should be required to fill out a complaint card. These cards should be printed forms llx8i/ 2 inches in dimension, with headings calling for the following information : Complaint number (Same number as in detective's com- plaint book) Name of complainant Classification of crime Place of occurrence Time and date of occurrence Time and date reported Details of complaint Description of persons wanted in connection with crime, with their name, address, alias, age, height, weight, color of eyes, color of hair Arrest and disposition, providing space for an accurate description of the person arrested for the crime and recording the final disposition of the case Under the heading "Final Disposition" should be re- ported when convicted or acquitted, and, if convicted, the sentence imposed On the reverse side of this card there should be captions calling for a description of the property reported stolen. Each complaint should be given the same number as the num- ber it receives in the detectives' complaint book and all subsequent references to the case should be by the complaint number. These cards should be filed in the detective division, indexed by a cross reference card system to the name of the com- plainant and the name of the person complained of. They should be filed, classified as to crimes complained of, and sub-classified alphabetically. If an arrest is made in a case within 24 hours, a report of the arrest should be entered on this card. Reports of subse- quent investigations should be made out upon a second card to be known as a progress or supplemental card, which card should be of a color different from that of the original com- plaint card but of the same size. The headings on this card should call for: The complaint number Record of final action under headings of "Disposed Of," ' ' Unfounded " and " No Results ' ' 222 DENVER Under the heading "Important Developments" should be left sufficient blank space to report the details of im- portant developments and the progress of investiga- tions. The bottom of the card should provide headings calling for information , concerning arrest and disposition, if any. On the reverse side should be entered a statement, day by day, of the action taken by the detectives investigating the case, so that upon these two cards, or as many progress cards as are necessary, would be contained a complete history of the complaint and of the action taken upon it. Most of these cards should be signed by the detective assigned to the case and the detective sergeant after reviewing them. 7 — Case Closed Cards. No case should be closed where an in- vestigation stopped without an order from the deputy chief or the detective sergeant. The order should be in writing and upon ,a card which will provide headings calling for definite reasons for closing the case. The procedure will be for the detective working on the case to write upon the card his recommendations for the closing of the case and his reasons for presenting it to the deputy chief for his ap- proval. When signed by the deputy chief the card should be filed with the original complaint and supplemental cards. 8 — Detectives' Daily Reports. Each detective should be required to make a daily report stating the time he reported for duty, the cases he worked on indicated by number, and a brief description of his activities in each case, stating the names of persons interviewed and such other information as to enable the deputy in charge of the division to judge of the efficiency of the detective. The time spent in court should be shown on this sheet with a record of the title of the case: These time sheets should be forwarded daily for review to the office of the chief and to the commissioner of safety and then sent to the record and filing division to be filed under the name of the detective. 9 — Daily Consolidated Reports. Each morning the deputy com- missioner should furnish the chief with a consolidated re- port showing the activities of the division for the preceding 24 hours, this report should show under proper printed headings : The number of complaints received during the 24 hours classified as to time complained of Total number of complaints under each of the crimes complained of to date doing the current month DEPARTMENT OF SAFETY 223 Total number of complaints under the same headings received up to the same period of the preceding year. The number of arrests classified as to crimes and the num- ber of convictions classified as to crimes The number of detectives present Number of those absent and the reason therefor Total number of hours spent by members of the detective division in the investigation of specific cases Total number of hours in court Total number of hours devoted to "free-lancing" or gen- eral work Number of arrests made by each detective classified as to crimes Total amount of property reported stolen Total amount of property recovered. This consolidated report should show also under like headings, all the information called for on the daily consolidated re- turn for the uniformed force. This report should be made out in duplicate and the original forwarded to the commissioner of safety. 10 — "Weekly Consolidated Reports. Each Monday morning the chief should receive from the deputy a weekly consolidated report which should contain a recapitulation of all of the data contained on the daily consolidated reports. This re- port should be made out in duplicate, the original being for- warded to the commissioner of safety and filed in his office. 11 — A Telephone Record should be kept showing all messages, in- coming and outgoing. This book should correspond to the telephone record for use of the lieutenant and the chief's office and the rules of entry suggested for these books should also apply. 224 DENVER MUNICIPAL COURT No Sessions of Court on Sunday The municipal court is held in the City Hall each morning except Sunday. As there is no session of the court on Sunday it is necessary to provide the prisoners arrested on Saturday night with three meals on Sunday. The business of the police could be greatly facilitated if Sunday morning sessions of the municipal court were held. Women Prisoners Are Arraigned With Men Women prisoners are arraigned in the police court at the same time as are the men prisoners. This practice should be abandoned and all cases in which women are the defendants should be heard in the matron's room immediately adjoining the court room. Police Officers Untidy When In Court The police officers observed in the court room were untidy in their appearance and undignified in their conduct about the court room. Some policemen were observed testifying with their coats unbuttoned, chewing, and in anything but in a dignified and direct manner. Other patrolmen were seated on a table by the side of the justice and many were engaged in conversation. The rules should require that the policemen appear in court in full uniform or in citizen's clothes with their shields exposed. Juveniles Notwithstanding the statutes, lost children are frequently taken to police headquarters in patrol wagons and lodged in jail in charge of the matron. For this purpose the matron has one part of her cell room which she devotes exclusively to children. No child should ever be taken in the patrol wagon for any reason, and no child should ever be delivered to the jail, but should be sent directly to the detention home. DEPARTMENT OF SAFETY 225 RECORDS AND REPORTS A study of the records of the bureau of police shows that the system of recording, reporting and filing is most inefficient. The records do not make possible intelligent statistical compilation for ready reference. While the activities of the bureau are recorded in a general way it is impossible to establish readily from the records facts about the bureau which should be matters of current review. Although the records maintained by the detective division are the result of in- telligent thought and are well maintained the records concerning the uniformed force are for the most part antiquated. The records which should be maintained by the detective division separately and inde- pendently have already been described. The records considered in this section are those which are maintained or should be maintained in con- nection with the management of the uniformed force and the office of the bureau. The rules should specify the records to be maintained, the reports to be filed, and the manner of preparing and controlling them. They should require the filing of current reports with the commissioner. Consolidated Morning Return Each morning the chief should forward to the commissioner a de- tailed report of the activities of the force for the preceding 24 hours. This report should be known as the ' ' daily consolidated return. ' ' The headings should provide for the recording of the following information : The date, day of the week. The number of men present on each of the three platoons and the number of officers by rank. The number and name of persons absent and the cause of ab- sence under the following classifications: Detailed "With leave Without leave Sick Suspended. The total number of posts day and night. Number patrolled, number not patrolled. Number of persons aided with description of the manner aided, classified as to sex, as follows: Number sick Injured Rescued drowning Suicide Found dead Pound drowned Lost children found Foundlings. 226 DENVER Disposition in all aided eases should be shown under proper headings. All arrests, classified as to offenses and sub-classified as to felonies, misdemeanors and juvenile delinquents showing the number of male and female arrests under each of these sub-classifi cations. The number of complaints received, classified as to subjects complained of, such as : Burglaries Murders Hold-ups Pocketpicking cases. The number of persons reported missing The amount of property reported stolen The amount of property recovered Number of convictions, classified as to crime Sentences imposed. In the tables showing the number of arrests, the number of com- plaints received, and the amount of property reported stolen, the figures for the same day of the preceding year should also be shown. On the back of this report under the heading "remarks" should appear a statement as to any important happening during the preceding 24 hours, such as accidents, loss or injury to property, etc. ' Attached to this report should be the daily return from the detective division already described. Surgeon's Monthly Report The surgeons render no report to the commissioner. They should be required to furnish a monthly report in accordance with the sug- gestions contained in this report, under the heading "surgeons." Monthly Report of Action On Complaints The commissioner at present receives no information concerning either the number of complaints received or the results obtained upon information. The chief should furnish the commissioner with a month- ly report showing the action taken upon complaints. This report should show the number of complaints received during the month, classified by subjects, and the action taken upon them. Care should be taken in this report to indicate clearly whether the action was taken upon the complaints received during the month or whether it was taken upon complaints previously received. Monthly Report On Police Conditions All the information contained upon the daily consolidated returns should be recapitulated at the end of each month and furnished the DEPARTMENT OP SAFETY 227 commissioner on , the first day of the month. The form of this report should be such as to permit of binding in a convenient size and the present form should be abandoned. On the monthly report should be shown the additional table cover- ing every phase of police work. For example, there should appear on this report the number of lights reported out, the number of fires atttended by the police, the number of fires discovered by the police, the number of alarms turned in by the police, the number of street pavements reported broken, the number of sewer manhole covers re- ported broken, the number of complaints received against members of the force, the number of deaths, resignations, retirements and dismis- sals, the quantity and value of property found by police, the amount thereof returned to owners and the disposition of the remainder, etc. Citizens' Complaint Book Should Be Established at Once Except that in the sub-stations an informal record of complaints received from citizens is maintained, there are no proper records of citizens' complaints and the action taken upon them. In order to furnish the information called for by the headings on the consolidated return it will be necessary to establish additional records and to perfect some of the records already maintained. To this end a citizens' complaint book should be established at once. Every complaint made at the station or sub-station, whether oral or in writ- ing, should be recorded in the citizens ' complaint book. The pages in this book should be numbered and it should be indexed both by name of the complainant and the subject complained of. The names of the officers assigned to investigate the complaint and the result of their investigation should be entered under proper headings. The original letter of complaint, with a copy of the report thereon, should be for- warded to the office of the commissioner of safety. Complaints requiring detective attention, such as robberies and hold-ups, should only be entered in brief and marked referred to the detective division. The complaint in detail should be entered in the citizens' complaint book. It should be the rule that all complaints be handled either through the detective division, the uniformed patrolmen or the special squad attached to the commissioner's office. Therefore the records of the same should appear in some one of these three records. At the end of each month the complaints should be recapitulated showing complaints classified as to subjects and the results of investigations, as complaints unfounded, arrests made, nuisances abated, etc. Complaints which have been referred to the detective division for investigation should not be included in the recapitulation, as these will be shown in the recapitulation of the detective division complaint book. Record of Arrests The present record of arrests is inadequate in that the pedigree of the prisoner does not include his address or any facts concerning cause 228 DENVER for the arrest. In this book is also kept a record of lodgers and of persons aided. The book is kept improperly in that the cases are not numbered or classified. No police record is more important than the record of arrests. The pedigree of the prisoner should include his address and there should be entered in each case the history of the arrest and subsequent proceedings. The book should also include a heading calling for the name and address of complainant. No other records should be kept in this book. In the second column under the heading "No." beside the number of the arrest, a symbol should be entered to indicate the class of the case as follows : " M ' ' — misdemeanor "P"— felony "J" — juvenile delinquent "V"— vagrant. At the end of the month the arrests recorded in this book should be recapitulated so as to show the number of males and females, the occupation, and ages of prisoners, the number of arrests for felonies, misdemeanors, juvenile delinquency, etc., etc. Desk Blotter Should Be Established. No chronological history of the proceedings of the police bureau is kept, and many proceedings which should be a matter of record are not recorded at all. Therefore it is recommended that the rules require that a desk blotter be maintained. In this book should be kept a com- plete comprehensive history of the bureau. It should be the only book in the bureau referred to as "the blotter," all other books being known as records. The entries made in this book and the manner of making them should be governed by specific rules. The pages should be numbered and the rules should require that the blotter contain the following : 1 — A record of all business affecting the department or any mem- ber of it entered therein chronologically 2 — Record of service performed by each member of the department (except the detective division) with the time and location of the service 3 — In the captains' and the sergeants' handwriting the time at which they arrive at the station or sub-station, the time they leave and the purpose of leaving 4 — Delinquencies of members of the command 5 — An itemized list of the property coming into the temporary possession of the command or any member of it (not to in- clude property taken from the prisoners), a record of the circumstances under which it was found, the name and DEPARTMENT OF SAFETY 229 address of the person who found it, the name and address of the owner, if known, and the disposition of it 6 — A record of all complaints other than letters of complaint which otherwise would be entered in the citizens' complaint book, and matters requiring police action and the action taken thereon 7 — A record of subpoenas received or served upon members of the force 8 — All matters reported by members of the command affecting any duty performed by any of them. Every member of the command should be accounted for in the roll call of the platoon or detail to which he is attached, and his presence or absence should be noted in the desk blotter. The following abbrevia- tions are suggested for making entries in the desk blotter : Surg. Surgeon. Capt. Captain. Lt. Lieutenant. Sgt. Sergeant. Ptl. Patrolman. Dect. Detective. Att. Attendant. Mts. Matron. Plat. Platoon. Act. Acting. Comd. Commanding. Mt. Mounted. P.P. Patrol post. O.D. On duty O.R. On reserve. D. D. Desk duty. P.Wg. Patrolwagon. S. B. Signal Box. M. Male. F. Female. In recording assignments to duty the names of the patrolmen should be entered on a line with their respective posts or duties oppo- site each name, space being left at the right of post designation for remark. Under the heading "Remarks" notations of absences and changes of assignments to duty should be made. A red line should be drawn the length of the page, allowing two inches of margin on the left side. The entries should be made chrono- logically as they occur, with the time of the entry written in red ink in the margin. Under the time should be entered, also in red ink, a marginal notation as to the subject of the entry. For example, if the entry be to the effect that the captain left to patrol the precinct, the words "Cap. 0. P." should appear in red ink in the margin under the time; or if the entry be one relating to a fire the word "Fire" should 230 DENVER appear in red ink. The same applies to such entries as roll call, acci- dents, etc. The rules should prohibit erasures in this and in every other record, and prescribe that in case of error a red line be drawn through the erroneous entry and the correction written beside it and initialed by the officer making the correction. If the entries for a day extend only to the middle of the page, the page should be properly closed so as to prevent the making of additional entries later. A similar blotter should be maintained at each of the sub-stations. Record of Aided Cases Such accidents as are reported upon by the police are recorded in an informal book kept for this purpose. There is no index and the description in connection with the eases is wholly inadequate. The book has no printed headings. Because of litigation arising out of street accidents constant demands are made upon the police of most all cities for certified copies of the police records as to the accidents. Therefore, the records of aided cases should be compiled in such a manner as to facilitate ready reference. A special record book, to be known as the "record of aided cases," should be opened. In this book should be entered a complete and de- tailed account of all persons receiving aid through the bureau of police. The record in each case should include the name, age, address, color, nationality, and special condition of the person aided, and a detailed statement of facts in connection with the case. It should also include the names and addresses of witnesses, and in brief any statement made by them. The pedigree of persons who receive lodging at the station house should be regarded as proper entries for the record of aided cases. In making entries of lodging cases, additional information should be recorded under proper headings, such as — Number of other times aided by department of police Number of persons dependent upon lodger for support Length of time out of employment Occupation By whom last employed. This book should have proper printed headings. Each case en- tered should be numbered consecutively, beginning the first case with number "1" in the series to which it belongs and identifying it by the initial letter of the series, as — "A" Accident cases "L" Lodgers "P" Prisoners. Telephone Record Notwithstanding the fact that much of the business of the bureau of police is conducted over the telephone, no telephone record is main- DEPARTMENT OP SAFETY 231 tained in any of the subdivisions or in the main office. It is therefore recommended that a telephone record be opened in the office of the cap- tain, the chief's office,, and the detective division, and that every in- coming and outgoing message be recorded. The rank, surname, and command of persons receiving and transmitting the message, and the surname and official designation of the persons under whose direction it was sent should be recorded, the time of completing the conversation to be considered as the time of the message. Card Records which Should Be Maintained. The office of the commissioner should be equipped with a card record system to include in separate files records of the following : Members of the force Licensed premises Arrests Persons Aided Arrests, intoxication Lodgers. Card Register of the Force A book register of the force, which is very complete with regard to the information concerning members, is maintained in the office of the chief. This, however, is a record of appointments to' the force and not a complete record concerning the history of each policeman while on the force. The register of the force should be maintained upon cards. These cards should show for each member the date of appoint- ment to the force, the first assignment, name, age, residence, house telephone number, whether married or single, number of children and former occupation. They should contain a complete history of each policeman from the day he enters the force until he ceases to be a member. Licensed Places Record A card record should be maintained of every licensed business which in any way comes under the jurisdiction of the police. The card should show the name, address, character of business, the number and kind of licenses issued, and the date of issuance. Arrests of licensed persons or arrests upon licensed premises should be entered on these cards so as to show the history of the place to serve for future reference. Arrest Card The present index to the arrest book is not in such form as to make ready reference possible. The information concerning each arrest, in addition to the record of arrests, should be placed upon cards. These cards should be filled out by the jailer to whom the prisoners are de- livered. The printed slip now used for sending the pedigree of prison- ers from the jail to the desk sergeant should be supplanted by a card 232 DENVER having printed headings calling for a complete history of the case. Instead of filling out the printed slip now in use, the jailer would fill out the card with pen and ink. After being copied into a record of arrest this card would be retained at the sergeant's desk until after the session of court in the morning, when the disposition of the case would be posted upon it. It should then be sent to the office of the commissioner of safety and there filed alphabetically. In cases where the defendant is held over for court, final disposition of the case when received from the courts should be entered upon these cards. Thus, in the office of the chief there would be a complete record of every arrest made, with detailed information concerning them alphabetically arranged. No great labor would be involved and the only change from the present procedure would be having a card instead of a thin sheet of paper and posting the final disposition upon this record. Thus, in preparing the records for the annual report, instead of showing under the heading of disposition, boimd over and held for trial, the final disposition there would appear in all cases. Aided Card A card containing printed headings identical with those of the jailer in the record of aided cases would be filled out for each case and forwarded to the office of the commissioner, where it would be filed alphabetically. Intoxication Cards In addition to the regular arrest card suggested, in each ease of arrest for public intoxication, a separate card known as the "intoxica- tion card" should be made out. Under the present system of recording the inebriety pedigree of prisoners, for instance, it would be impossible to assemble any statistics for a study of inebriety in the city of Denver. It is the practice to discharge from custody without arraigning in court prisoners arrested charged with intoxication involving no breach' of the peace or other crime. In view of the effort being made throughout the country to make a scientific study of the causes and methods of treatment of inebriety cases it is essential that cities lend every aid by preparing card statistics upon the subject. For this purpose it is suggested that the intoxication card be adopted. This record should include the following information con- cerning each prisoner arrested for intoxication, or disorderly conduct and intoxication : Name Address Age Sex Birthplace Birthplace of father Married or single If married, number of children and their ages If single, persons dependent upon prisoner for support DEPARTMENT OP SAFETY 233 Condition of prisoner when brought into station house as to degree of intoxication Short history of cause for arrest "Whether arrested before If so, how many times Occupation Salary received Employed or unemployed If unemployed, how long Education. Under this heading the prisoner should be required to state definitely whether his education covered common school, high school or college course. At what age prisoner first took intoxicating drinks. 1 At what age prisoner began to drink excessively. "What form of intoxicating liquor the prisoner is in the habit of drinking. Whether the prisoner has ever taken any special drink cure, if so, when and what treatment ? Whether prisoner has ever been convicted of a crime, if so, how much time was spent in jail? Disposition of case. This card record should not be made out until the prisoner is suf- ficiently sober to answer questions intelligently. He should then be in- terrogated prior to his arraignment in court, and if he refuses to answer, the magistrate should be so advised and requested to have the information obtained. In cases which are disposed of by the deputy chief or the chief without arraignment in court, this information should be secured be- fore the prisoner is discharged from custody. These cards should be filed alphabetically and an annual report based upon the statistics assembled thereon should be made. Lodging Card A record of persons given lodging at the police station is kept in the record of arrests. In order that the city may have complete statis- tics concerning the unemployed and those applying for lodging at the station house it is recommended that a card record of such cases be maintained. The card should call for detailed information concerning the history of the applicant for free lodging and should have printed headings as follows : Name Age Address Length of time in city City of actual residence of the applicant 234 DENVER Under what circumstances did the applicant come to Denver — Promise of employment — visit — or to make residence ' Occupation When last employed i By whom last employed Length of time in last position Salary Where born , Citizen or alien Married or single Number of persons dependent upon the applicant for support Whether applicant uses intoxicating liquors to excess Whether applicant has ever been convicted of a crime Time spent in prison, if any Whether applicant learned his trade in prison Cause of present unemployment Education, none, common school, high school, university ' At what age applicant first went to work" j Whether applicant was an orphan when first employed * When last given free lodging Name and address of children whom applicant believes could give him aid. These cards should contain an accurate description of each lodger. They should be kept on file in the captain's office and used by the desk officer to determine whether an applicant has previously received lodg- ings. In case an applicant appears to have applied frequently for lodg- ings his case should be investigated or he should be charged with vagrancy and committed, according to the result of such investigation. All lodgers should be required to do general cleaning about the jail for at least an hour before they are discharged. Vacant House Notices The patrol force should be notified of houses vacant on their posts and a specially printed card should be provided for this purpose. A book to be known as the "Vacant House Record" should be established in which should be entered the location of the house, the date the bureau was notified, the name of the person notifying and the date the information was furnished to the police officer. Annual Report The annual report of the bureau shows the total number of arrests, classified as to causes of arrest, with tables showing the sex, age, occu- pation, nativity and disposition of the prisoner in each case; a table showing the stock impounded; a table showing the amount of stolen property recovered; a report of the city jailer as to the number of per- sons placed in his custody, the amount of fines collected by him and the disposition of the prisoners delivered to other authorities; execu- tions received; a report of the police matron, corresponding to that filed by the jailer ; a report of the police surgeons showing the total DEPARTMENT OP SAFETY 235 number of cases handled, classified as to fatal accidents, police officers treated, etc. The annual report, however, fails to be of any administrative value, for while it purports to represent the activities of the police it merely describes the successful termination of cases and does not tell anything as to crime conditions. It fails to point out the one essential detail in judging police efficiency, that being the number of complaints received, classified as to crimes. Thus, all that one could learn from the annual report, in effect, is the number of arrests and the causes with the disposition thereof. The report is further defective in that it has no comparative tables; it contains no financial statement showing the cost of policing the city, and it makes no reference to such matters as appointments, transfers, promotions, retirements, dismissals, etc. Complete Detailed Report Recommended That the annual report fails to show a true picture of the crime conditions is not surprising, since it would be practically impossible to compile a satisfactory report from such records as there are at present. With the system recommended in this report, properly supervised, it would be possible to issue an intelligent and comprehensive annual report. Based on the records the annual report should contain adequate statistics of police activity arranged in tables which would be of real value in determining the efficiency of the force, showing the crime con- ditions of the city, furnishing a guide to council in the matter of enact- ing ordinances affecting the police and the suppression of crime and presenting a true picture of the activities of the bureau not only by a statement of fact for the year reported upon, but by comparisons with former years. The report should be divided into sections as follows : 1 — A section devoted to the welfare of the force. In this section should appear tables showing: Number of appointments Transfers Promotions Deaths Dismissals Trials upon charges and dispositions Reinstatements Number of days of absence of policemen due to illness Prevailing causes of illness Sanitary condition of station houses 2 — A section showing the financial condition of the bureau. In this section there should be tables showing : Total amount of money appropriated, year by year, for the past five years 236 DENVER Expense tabulated as to salaries, repairs and supplies, new equipment, feeding of prisoners, printing, procuring of evidence, maintenance of horses and automobiles and other expenditures Revenues from license fees, sale of condemned equipment and policemen's fines 3 — A section giving statistics as to repairs and supplies prepared in tabular form as to — Repairs. Character, amount and value of new equipment purchased Supplies 4 — A section showing the activities of the force. This section should be divided into two parts^ namely, detective division and uniformed force a — Under the heading "detective division" the fullest de- tailed statistics possible should be furnished in tab- ular form as to the following : (1) Complaints received requiring detective atten- tion, showing the number investigated, the number unfounded, the number upon which arrests were made, those upon which no action at all was taken, and the number up- on which no results were obtained after action had been taken "pending " (2) Arrests for felonies made by members of the detective division classified as to crime, showing the number of males and females, and the disposition of the cases under the headings "convicted," "acquitted" and (3) Arrests for misdemeanors. The same classifi- cation as for felonies should be used (4) Separate tables showing arrests upon war- rants, pick-ups and those brought back from other cities (5) Number of murders committed and reported each year for the five preceding years, with the number of arrests and dispositions stated in the same table. (6) Cases of burglary and house-breaking report- ed. This table should show how the burg- lary wf>i effected under a form heading, such as false keys, breaking doors insecurely fastened, etc., and the hours between which the burglary was believed to have been com- DEPARTMENT OF SAFETY 237 mitted, the total value of property stolen, the total value of the property recovered, the number of cases in which no ultimate loss occurred, number of cases in unoccupied houses, and the number of eases in which violence was used. (7) Number of arrests and investigations made by each member of the detective division, clas- sified as to crime and place under proper headings. b — Under the heading "uniformed force," the fullest de- tailed statistics should be furnished in tabular form as to the following: (1) Complaints received and investigated by the uniformed force, showing the number in- vestigated, the number unfounded, and the number upon which arrests were made, those upon which no action at all was taken, and the number upon which no results were obtained. (2) Arrests for felonies made by the members of the uniformed force, classified as to crime, showing the number of males and females, and the disposition of the cases under the headings "convicted," "acquitted" and "pending." (3) Arrests for misdemeanors. The same classifi- cation and headings as for felonies should be used. The report should contain a separate table of arrests classified by crimes, in which should be noted all arrests made by motorcycle men, together with the disposition of same. All of these tables should show the total number of arrests under the same heading for each of the preceding five years. 5 — A section showing in tabular form persons aided by the bureau of police. This table should show the number of male and female persons to whom assistance has been given. By per- sons aided is meant injured persons sent to the hospital, miss- ing persons found, dead bodies sent to the morgue or home, children found by the police, foundlings taken care of, etc. The headings for this table should include — Assault Accidental injury Attempted suicide Found dead Found drowned 238 DENVER Insane Rescued from drowning Sick Suicide Persons missing Number reported missing Number located by police Number otherwise found Number still missing Lost children — Number reported lost Number found by police Number reported found Number still missing. Foundlings — Number found by police Number brought to the station house. Lodgers — The side columns should contain the following headings: Male Female Total Claimed Taken home Taken to hospital Attended at station house Prisoner Taken to morgue Restored to parents. 6 — A section showing general crime statistics. This section should contain in tabular form the fullest statistics as to the follow- ing: a — Arrests for intoxication: Headings for this table should be so arranged as to show in separate columns the num- ber of arrests between 1 a. m. and 6 a. m., 6 a. m. and 1 p. m., 1 p. m. and 7 p. m., 7 p. m. and 1 a. m. on each day of the week. Additional headings based on the in- formation contained on the intoxication arrest cards should be incorporated in a table. A distinction should be made between arrest for intoxication and disorderly conduct involving a breach of the peace. Because of a lack of statistics concerning arrests, it will be impossible in the next annual report to show arrests for more than one offense by the same person. Columns, however, under the headings, first, second, DEPARTMENT OF SAFETY 239 third and fourth arrests should be incorporated in the table, and the information under these headings based upon the statements of the prisoners as to the number of former arrests. In subsequent years, however, the information under these headings should be based upon the department's own statistics. b — Arrests for disorderly conduct and prostitution. These tables should show the nationality and sex of all pris- oners, classified as to crime. The information in this table should be in accordance with the forms already suggested. c — Arrests for juvenile delinquency. This table should show the number of children arrested for juvenile delin- quency of various ages, classified as to the nature of offense. " It should show the disposition of each case under the following headings: Tried Convicted Acquitted Discharged No complaints taken Paroled On bail Detained in charitable institutions Sent to reformatory school Forfeiture Death of defendant. A — Sentences of persons imprisoned and fined. This table should show the amount of fines tabulated in amounts from $5.00 to $1,000.00, with side columns for terms of imprisonment from five days to over ten years. e — Terms of imprisonment, tabulated to show prison sen- tences imposed, from five days to life, classified as to crime. f— Arrests for intoxication, disorderly conduct and prostitu- tion on holidays. g— Disposition of all arrests, classified as to offense, showing total number of arrests made for each crime, records of convictions and acquittals (with sub-classifications as, to convictions by plea of guilty, or by trial and acquit- tals by direction, by verdict), or discharged (sub-classi- fied as to discharges by magistrates, or grand jury, by dismissal of indictment, or on own recognizance), and cases pending, subdivided as follows: In jail On bail Under parole and forfeiture. 240 DENVER h — Persons convicted of offenses, classified according to age and sex. i — Record of weapons confiscated, classified as- to — Revolvers Shotguns Stilettos Swords. 7 — Signal Service. — Under this heading should be given statistics as to the number of incoming and outgoing telephone calls over the department wires as well as through the municipal board, and all recommendations as to improving the tele- phone service. 8 — Recommendations — Under this heading should be noted all rec- ommendations concerning the force a*nd its management. DEPARTMENT OF SAFETY 241 Part III — The Bureau of Fire DEPARTMENT OF SAFETY 243 PART III.— THE BUREAU OF FIRE ORGANIZATION The organization of the bureau of fire is as follows : Salary per month 1 Chie f $300.00 1 Deputy chief 200.00 4 Assistant chiefs 175.00 20 Captains 115.00 22 Lieutenants 105.00 9 Engineers 105.00 10 Stokers (2 provisional) 97.50 98 Firemen (first grade) 95.00 18 Firemen (second grade) 90.00 24 Firemen (third grade) 85.00 15 Firemen (fourth grade) 80.00 2 Fire wardens 95.00 1 Superintendent of lines 115.00 1 Lineman 95.00 1 Machinist 115.00 2 Operators 95.00 229 Three firemen of the first grade and one operator are detailed as fire wardens. Two firemen of the second grade are detailed as operators. One fireman of the first grade is detailed as carpenter. One fireman of the first grade is detailed in machine shop. One fireman of the first grade and one of the second grade are detailed as linemen. One fireman of the first grade is detailed as messenger to the com- missioner of safety. Chief Executive Head The fire bureau is organized in accordance with the approved plans adopted in most large cities. It is supervised by a chief, whose control over the force is emphasized by the excellent discipline maintained. The efficiency of the bureau as a fire-fighting organization, due to the adoption of progressive methods, has resulted in a comparatively low fire loss. Although the bureau is well organized and its members are given Considerable training, its efficiency is reduced because of the lack of fire prevention law. No Written Report Furnished Commissioner Although the chief confers daily with the commissioner of safety, he does not submit any written reports which would keep the com- 244 DENVER missioner properly advised of the activities of the fire bureau. As the administrative head, the commissioner is reauired to direct and advise in the management of the fire bureau 5 rermired to dir i s necessary that he have before him each day a cotf ™™-™£ ]£ dir ,rt ' describing in a concise and detailed manner the opej rerlT1 i r ed to dir rce showing their successes and their failures as well. * rermired to dir . j rermired to dir. , It is therefore recommended that the chiei tile 5 rermired to dir ltn the commissioner, the form of which will be foum rermired to dirche section of this report discussing records and report? rermired to dir j rermired to dir „.,„,,.. „ _. ..,„,.- , T « rermired to dir Daily Meeting of District Chiefs Unnecessary Each morning the district chiefs report to the office of the chief for instructions and conference. This daily conference brings the dis- trict chiefs from their districts unnecessarily. While it is wise for the chief to confer occasionally with his assistants, it is unnecessary that these conferences be held daily, and it is recommended that they be discontinued. If the chief desires to confer with any one of his chiefs, it is easy for him to summon the one desired to his office. All other matters should be made the subject of written orders and reports, and not of conference. There are two regularly appointed fire wardens and four firemen assigned to duty as fire wardens. One is detailed to visit each of the seven large theaters daily and collect the reports of the house firemen. Another supervises and inspects the smaller moving picture houses. Another devotes his time to collecting data concerning insurance upon premises where fires have occurred; while the remaining three make special investigations upon the order of the chief with regard to viola- tion of ordinances and refusals to comply with orders. Three of the four firemen assigned to warden duty are men whose services could not be utilized in connection with fire-fighting work. , The duties performed by the fire wardens are for the most part duplication of the inspection work performed by the regular firemen attached to the fire stations. The number of fires is not sufficient to warrant the use of the entire time of one fireman in collecting insur- ance data. The time of a fireman should not be used in collecting re- ports from the theater firemen, who should be required to file these reports themselves. If the ordinance governing theaters were strictly complied with, the theaters would be guarded by members of the force whose salaries would be paid by the theatrical managers. That three of these firemen are physically unable to perform duty in connection with fire-fighting is no excuse for continuing these unnecessary posi- tions. Incapacitated firemen should be retired and their places filled by active firemen. It is therefore recommended that the position of fire warden be abolished. DEPARTMENT OF SAFETY 245 TRAINING OF FIREMEN Men Trained on Tower The bureau maintains a training tower in the corporation yards immediately across from fire headquarters. This tower is used for the training of all members of the force during the summer months. It is put into service, weather permitting, about May 1, and continues in use as long as the weather permits. Training consists largely in the use of ladders, but attention is given to hose service as well. There are no daily drills at the fire houses. No lectures are given to members of the force, and recruits coming into service during the months in which the tower is not in use receive no special training except through advice and instructions from the officers and other members of the company to which they are assigned. The fire loss of the city and the general discipline of the men do not especially indicate any absence of training, nor did the men ob- served in service at fires appear to be poorly trained, yet their effi- ciency could be greatly increased if training and instruction were con- tinued throughout the year. "While the training tower affords a method of instructing the men in the practical side of fire-fighting and in giving them experience in ladder climbing, etc., it cannot take the place of a training school for fire service. It should be merely a part of the equipment of such a school. Training School Should be Established Council should provide for the establishment of a training school for firemen. This school should give courses not only for newly ap- pointed firemen, but for the present members of the force as well. The course of study should include, in addition to the practical instructions now given, lectures and instructions upon 1 — Administration a — Discipline (respect for authority) b — Reports and records c — Responsibility for city property d — Rules and regulations 2 — Physical drill a — Setting-up exercises b — Physical appearance of the force c — Dangerous fires in general d — Precautions to be taken in emptying burning buildings e — General fire-fighting f — Care of apparatus and equipment g — Combustibles and explosives 246 DENVER h — Sprinklers and standpipe i — Conservation of property in burning buildings j — Auxiliary fire appliances, including special additional ap- pliances k — Water pressure systems 1 — Different building constructions m — Duties of firemen in theaters and public assemblies n — Fire prevention o — Records and reports p — General discipline. Conduct in the trial room as wit- nesses charges ; speeificatons, etc. Training School Should be in Charge of an Experienced Officer The bureau is fortunate in having an assistant chief who is ex- perienced in the instructing and training of men. A class should be formed for the captains, who should be required to conduct drills and to lecture to members of their commands. Not a day should go by without the. firemen receiving some instructions in the line of their duties. During severe weather, when it is impossible to conduct outdoor drills with the apparatus, instruction should go on inside of the fire houses taking the form of lectures and instruction in subjects which can be taught easily within doors, such as — 1 — Tying of knots in the handling of ladders, lines of hose and other equipment 2 — Emergency repairs to hose (the use of jackets, etc.) 3 — The use of wire cutters, hooks, picks, door openers, etc 4 — Connecting lines of hose 5 — Carrying of injured and suffocated persons' 6 — First aid to the injured. By this it is not meant to imply that the present fire-fighting force is not receiving instructions. These recommendations carry with them the thought of utilizing the many hours of idle time of the firemen. They should be furnished books upon the subject of fire-fighting and required to read them. "Written tests should be held occasionally and the men rated according to the results thereof. DEPARTMENT OP SAFETY 247 DISTRIBUTION OF THE FORCE The city is divided into five fire districts. One is in charge of the deputy chief, and the others are in charge of assistant chiefs. There are 18 fire stations, housing companies as follows : 9 engine companies 6 truck companies 9 engine (hose) companies. There are two new stations which will be ready for occupancy as soon as the apparatus arrives. This will make a total of 20 fire stations. The distribution of the fire houses may be said to be good. The members of the force are distributed as follows: 248 DENVER fl Ph CD O o o CO « 1 &H 00 --§ a as O "-H * 9 06 O O o *flrd a o bo ca CD ^2 a cs ,; b 2oW a a> CD O 9 " 'So C3 CD o CO §3 I- eg ^ CD CD W Hi O ° rfl a -2 * .a fl CD o ® 3 «s a f 3 fe r H !S ^ Ph fflW ,* M *i ran™ >-H,flh3 bo' cs a a cd S £ cd e CO 5 CD O £ CO cd cd =D~.S Prfl CD O 03 O rfl cd +^ N CD 3 p +j pi fl fl Of O O w bo bo £ CO cd £ CD CD P< una o o jr -flrfl 3 S-i CD CO o o =4-1 I LO CO fl o bo cO CD !> . S^ >H CO 60 rj CD +J _, cd fl if bOr£ 5 fl fe cd 13 fl cd r-l^-fl cd' cd S fl.S'S C- CD .a .a A~ a bo p CD CD CO 05 B3 P m A H S CD CD CD £ S-c f-1 W £<| U CD CD fl •I— I N> O CD CO cd o U /■ OT :w . s 2 .2 fl o o oa o bjo ." bo cd i-i a fe n a ■^ CD O o CD " bo o CQ fl P o O ffl ^ cd a « = cd cd ,fl fl 1 3 ^ Ph fl o to CO cd cn CD > Co a s s * fl S a +J fl ^fl <£> . • +3 CM F* CO 3 ^" CD i02 ^«2 § ^ fl -^ Ph ft Ph _j •!-» cd fl^^ .I * i feH t- CO 1=5 Th CO m o ^3 ^ CD 6 p cd T3 02 cd rfl ^ ^d cr> CO 03 ^ ^ .fl -t-J 32 fl Jh « ^ M +i PS fl ni O o C» p p rp fl > fl cd tH CM CO t*4 io CO t- o 00 OJ iH CD CD CD CD CD CD CD CD CD CD ft fl .fl.fl.fl fl fl P _fl_fl.fl a '3d bo bo'bo 'So • P— 1 be bo 'Sb'So Sb o a fl fl fl fl fl P fl fl a o H WPhH w Eh w WPhW CM CM ■ CO ve>«s ! u ^ fe . CD . 13 cu w ■ nd ^2 • cd ■►3 cd * rH rrt CM rrt T3 W •* -- 1 P^ fl fl^" CD Cd CD Cd ^ CD CD .a^.a^^.a.a bo o bt o g &o bo fl o p o o fl p u CD 13 13 cd "- 1 fl cd cd 'So o a o <" 03 2 CO * t£ p. u ID CD 13 13 TJ 13 03 03 r— 1 l—l T5 TJ a a cO 03 ^ ^ o o o o ■rt & t— I GJ a o3 CD 'B -r-t Ph rq m > p. oi cO u Si 1A o Ph 13 o3 pi co pi c a) Ph a) Ph cO CC h-^ t/2 -a o •l-H u o >-3 CO 13 2 co o &0 13 cO CO Ph ,-H o CD O OQ .!E Oi3 " CM si > "cO m >M £ pi o CO US Ph cO w i3 pq m a -^ CO +j~ CD CO 13 pi o ,£1 Ph CO s O a cO o 13 ^ q i_> PI CO m Ph o X O 1-3 .3 -d 4J H-> PS o CC CD TP CM CO O CM (M CM CO <# U § CM CM ST 1 s I CD CD q q •l-H -l-H MM 13 CD CD CO •^ be t-' t-' t- t- t> t-' in in 10 in 10 in in 4r to vF * aicsHmHinm m in co t- r-t co cm oqaqco o^to, co^ in_ co" co" co' ^h" of c-" in" CO CO r-i iH CM CO ^H tH iH CM CM CM CM CM COffiOHNM^ O O i-\ i— I rd rH i-i as a o oi a) o oi Note. — In the above list of wardens and operators it will be noted that four of the wardens and two of .the operators are firemen detailed to this service. ♦Estimated. 252 DENVER It will be observed that notwithstanding the increase in the pop- ulation in the city of Denver from 133,859 in the year 1908 to approxi- mately 245,000 in the year 1914, the number of firemen, exclusive of officers, has only been increased by 38. It will also be noted that in 1908, when the number of firemen was but 110, there were 20 captains and 22 lieutenants, which indicates that officers were appointed in excess of actual needs and without regard to the number of firemen. Because of the irregular distribution of population the problem of distributing firemen and fire stations is different from that in most other cities. It makes necessary additional stations, and it makes it difficult to furnish support and reinforcements to the companies in the outlying sections. Need for the Establishment of a Truck Company Engine company 16, located on South Ogden and Iowa streets, is dependent for support upon engine company 13, which is over a mile away, and hook and ladder truck 3, located at West Third and Chero- kee streets, over two and a half miles away. As both the truck and engine are horse drawn and the roads are especially bad, even in good weather, the need for furnishing support to this company is apparent. A truck company, equipped with a city service truck, should be established in this section at once. Need for an Auxiliary Squad Because of the distances between fire stations, it would be espe- cially difficult to protect certain sections of the city in the event of a large fire by "moving in" the apparatus from the outlying districts. The force must always be prepared to speedily assemble large numbers of men and sufficient apparatus in the event of two large fires at the same time. It must be prepared also to respond to alarms in other sections of the city. Under the present arrangement the bureau is not equipped to meet these conditions as readily as would be the case if an auxiliary squad were established in the congested value district. Such a squad should be supplied with automobile apparatus, and meal hours should be arranged so that the men would be present in their quarters at those hours when the surrounding companies are undermanned. If this were done it would be possible to dispatch the auxiliary squad in emergencies to almost any part of the city. Apparatus in Good Condition "While no technical inspection of the steamers was made, all of the apparatus and equipment of the department was observed som" in service in the field. Except that there is need for additional' chem- ical and truck service, the apparatus and equipment may be said to be modern and efficient and well maintained. All of the apparatus in- spected showed evidence of proper care. DEPARTMENT OF SAFETY 253 Need for Motorization of Apparatus Apparent Long runs in fire service mean delay in getting into action at fires. Delays mean increased fire loss and increased danger of a con- flagration. To shorten the runs either additional companies should be established or the apparatus should be motorized. The runs cannot be shortened through the establishment of additional companies, b.it the delivery of apparatus to fires can be accelerated by the motoriza- tion of much of the apparatus. To this end it is recommended that council consider equipping the suburban companies with triple com- bination motor wagons. Because of the bad condition of the roads in some sections of the city it would not be practicable to install motor apparatus. Acetylene Torches Should be Purchased Oil torches are now used at night fires. They should be replaced by acetylene torches, which are much more efficient and almost as economical. The bureau should also have oxy-acetylene torches for the purpose of cutting steel bars. Glass Wind Shield Dangerous In the interest of safety the glass wind shields on the automobiles used by the chief and the deputy chief should be removed, and mica shields should be substituted. The chief's car should be stripped of everything tending to retard its speed or to make it cumbersome. Sanitary Condition of Houses Excellent All of the fire houses were examined, and with the exception .if two they were found to be in excellent condition. The dormitories in all of the houses were well ventilated, clean, orderly and well kept. The horse stalls were well arranged, clean and orderly. The cellars, with the exception of one, which is occasionally flooded, were clean, orderly and well kept. Practically all of the houses were equipped with shower baths and ample lavatories. Engine Company 6 Station Should be Abandoned Engine company 6 and truck 1 are housed in the rear of the City Hall. This building should be abandoned as soon as possible, since its location for service as a fire house is especially dangerous. Ap- paratus responding to alarms from this house and the chief's car leav- ing the garage, which is attached to the house, are in constant danger of collision with other vehicles. This danger exists, notwithstanding the gong and the sign on the side street. The house occupied by engine company 2 is in exceedingly bad condition from the point of view of both construction and sanitation. Arrangements should be made as soon as possible to move this com- pany to better quarters. 254 DENVER The sliding poles are not protected by automatic traps. The open- ings in the floors of the dormitories, made necessary by sliding poles, create drafts and they are of more or less danger unless properly pro- tected. Automatic traps connected with the alarm system should be installed. Firemen Required to Pay for Their Laundry Roller towels, although not permitted to be used in public places, were found in use in most all of the fire houses. The firemen should be supplied with individual towels. The members of the force are required to pay for the laundering of their bed linen and towels. As the firemen are required to live at the fire houses, the city should provide them with as many comforts of home life as is possible. Therefore, the city should supply bed linen, towels, etc., and provide laundry service without cost to the firemen. Alley Should be Paved The alley in the rear of the house occupied by engine company 4, through which the apparatus must be driven on return from fires, should be repaved and made available for use. Repair Shop is Efficiently Conducted The bureau maintains its own repair shop, in which minor repairs to automobiles and apparatus are made. This shop is under the direc- tion of an experienced mechanician, who maintains proper control- over his supplies. The mechanician is enthusiastic in the performance of his work, but he does not keep adequate records. It is recommended that a job cost account be maintained, that no repairs be made except on a written order upon a printed form, which form should be pro- vided with headings calling for information as to the elements of the cost. Included in the statement of cost should be the time of the mechanician and his helper and an itemized list of the supplies used. Department Horseshoer Recommended The horseshoeing for the bureau, which costs on an average $2,800 per year, is done by a private firm. The list of firms to whom the horses must be taken is furnished by the commissioner of supplies. The bureau already maintains a machine shop, and it would seem to be advisable that it have its own horseshoer as well. It should also own a portable forge. When a fire horse is being shod, the horse as- signed to the forge should take the place of the horse being shod, so that in the event of an alarm there would be no delay in the delivery of apparatus. The horseshoer could also serve as assistant in the machine shop. Horses The total number of fire horses owned by the city is 80.. They are of good stock and well kept, and those observed in service ap- DEPARTMENT OF SAFETY 255 peared to be properly trained. The bureau maintains a hospital and retains the service of a veterinary on a fee basis. According to the records, there is little injury and sickness among the horses. The hospital stable, which is operated in connection with truck 6 house, was clean and orderly. Four horses are kept on reserve. Streets in Bad Condition The system of lighting street car crossings with red signals oper- ated by the alarm system is to be commended, but because of the un- usually bad condition of most of the streets, the delivery of apparatus in response to alarms is greatly handicapped. While the red lights afford some protection to the apparatus at street crossings near the fire houses, the fact that street cars do not stop on the near side of the street serves as a disadvantage. This could be remedied by an or- dinance requiring that all street cars stop on the near side of street intersections. Insufficient Hydrant Service in Suburbs The pressure service maintained in the outlying sections of the city is not adequate for fire service, and the number of hydrants in these sections is also insufficient. The continuance of the controversy between the city and the water company is interfering with the water service for fire-fighting purposes. Additional hydrants should be in- stalled at once in the vicinity of the county and Steele hospitals. Street sprinklers are permitted to draw water from any of the hydrants. As a result of carelessness in the handling of the couplings the thread is frequently destroyed in parts. When the firemen have to use the hydrants they find it difficult to connect. The commis- sioner of safety should confer with the head of the street cleaning department to agree upon certain hydrants in each section which should be used by the sprinklers. These hydrants should be subjected to frequent tests so as to prevent possible delay in the event of fire. Work of Extinguishment Handicapped by Overhead Wires ' The firemen are frequently handicapped in extinguishing fires because of overhead wires on many of the streets and alleys, particu- larly the alleys. Council should consider the advisability of requiring all wires to be laid underground. Hose Purchased on Dealer's Specifications Hose is purchased through the department of supplies upon the dealer's specifications, but not upon standard specifications. It is sub- jected to a proper test, however, and it is well cared for. The amount of hose purchased during the last five years and the prices paid are shown by the following table : 256 DENVER Price Brand per foot Total Peerless 90 cents $ 2,700 Marathon 90 cents 2,700 Glenwood Jacket 90 cents 2,700 Sampson 90 cents 1,350 Peerless 90 cents 90O Emperor 85 cents 850 Boston Fire Jacket 90 cents 1,350 Sovereign 88 cents 1,320 Thorobred 84 cents 840 Dragon 85 cents 850 Sovereign 90 cents 2,250 Underwriters 90 cents 1,350 Glenwood Jacket 90 cents 900 Titan 82 cents 820 Diamond 95 cents 950 Eureka ,. . .100 cents 1,000 Gray King 80 cents 800 Ideal 100 cents less 10 percent 900 $24,530 The city now pays $1 per foot for fire hose. The department of supplies advertises for bids but does not issue standard specifications. The only specifications issued are those describing the size of the hose and the general kind of hose desired, such as canvas covered, rubber lined, to stand a certain pressure, and to be guaranteed for a number of years. The department is about to purchase 10,000 feet of hose. All hose should be purchased upon standard specifications, which will permit of public bidding. The question of whether the present price is excessive or proper is not involved. In the city of New York it was maintained for a number of years that only a certain kind of fire hose gave satisfaction, but as the method of purchasing this hose did not satisfy the comptroller's office stan- dard specifications were drawn and the hose companies were invited to bid. As a result, the city is now paying 68 cents per foot for hose which is declared to be of a very good grade. Number Year of feet 1910 3,000 1910 3,000 1910 3,000 1912 1,500 1912 1,000 1912 1,000 1912 1,500 1912 1,500 1912 1,000 1912 1,000 1913 2,500 1913 1,500 1913 1,000 1913 1,000 1913 1,000 1913 1,000 1913 1,000 1913 1,000 DEPARTMENT OP SAFETY 257 THE PREVENTION AND EXTINGUISHING OF FIRES Fire-fighting must always be an important part of the work of a fire department, but fire prevention is equally as important, and its im- portance is being more generally recognized. The failure to enforce adequate fire prevention measures in Den- ver is by no means due to lack of energy on the part of the fire chief or to a desire on the part of the uniformed force to neglect this most important function. On the contrary, the bureau is endeavoring to min- imize the fire hazard as much as is possible under existing laws No amount of inspection work will serve the needs of the situation, unless the fire bureau is given greater powers. Inspections by Uniformed Force- Fire prevention inspections are made by members of the uniformed force. Each assistant chief supervises this work in his respective dis- trict. The firemen report in writing upon specially prepared inspec- tion blanks, which are made out in duplicate ; one copy being kept in the possession of the district chief and the other being filed at head- quarters. These reports are indexed and cross indexed as to streets, names of property owners, apartment houses, etc. The inspections are confined to buildings which present a special risk and are not extended to dwellings. There are two reasons ; first, insufficient men to conduct the inspection, and, second, the absence of proper laws which would make possible the enforcement of orders. The inspection of dwellings is especially important, since, careless- ness is even more likely to be found in dwellings than in large indus- trial plants. The chief should make an effort at once to conduct a house-to- house inspection in each of the fire districts. An examination of the inspection blanks shows that the firemen use considerable care, not only in making their inspection but also in reporting upon them. Imperative Need for a Vigorous Fire Prevention Campaign There is need for a proper fire prevention ordinance and the cre- ation of a fire prevention commission to carry on a vigorous fire pre- vention campaign. An inspection of a number of public buildings and the theaters as well as city and county institutions showed this need to be imperative. City Worse Offender In the matter of carelessness in regard to fire prevention in build- ings and the absence of adequate fire escapes and exits, the city is per- haps the worse offender. At many of its institutions in which are housed many persons the city fails to protect the lives of the inmates. In the matter of providing means of escape, it is criminally negligent. "While the city permits its own buildings to be literal fire traps it is indeed difficult for the fire chief and the building inspector to enforce 258 DENVER fire prevention regulations in private buildings. Notable among the institutions and buildings owned and controlled by the city and which are not properly protected against fire are the county hospital, the mu- nicipal lodging house, the Steele hospital, the county farm and the audi- torium. The County and City Hospital The county and city hospital, which is under the control and man- agement of the department of social welfare, was inspected on April 22, 1914, under the guidance of the fire chief, a deputy chief, and one of the doctors attached to the institution. The buildings were constructed and equipped under the supervision of the board of county commis- sioners, prior to the commission form of government. The buildings occupied as the county and city hospital are divided into three main wings; one housing wards 1 and 2; another housing wards 3 and 4, and a third housing wards 5 and 6.' The other buildings on the grounds are the nurses ' home, a laundry, a garage, an insane pa- vilion, and a boiler room and kitchen. The nurses' home is a three-story brick building of inferior con- struction formerly used as a part of the hospital. There are about 25 rooms, many of which are connected by wooden doors. The trim, floors and staircases are all of wood, all old and dried up. The wiring throughout the building is exposed and of an inferior type. In each of the rooms there are from two to three drop lights, all installed in such way as to create a hazard. There are sleeping accommodations for 54 persons, and during each night, not less than 40 women are asleep in the building. Except that on one side of the building there is an old wooden porch, there is no means of escape from the upper stories except by way of' one staircase three feet wide. On each staircase, the floor pro- jects to a point scarcely six feet from the tread directly beneath it. which in case of panic would unquestionably result in injury to those using the staircase. There is no means of awakening the nurses in the event of fire, ex- cept by knocking at each of the doors. There is but one hand fire ex- tinguisher on each floor. These are not regularly inspected, and one was found to be empty upon a recent inspection by the fire bureau. There are no hose, hooks, fire buckets or other kind of first aid equip- ment in the building. It is the opinion of the fire chief and the deputy chief in charge of the district that in the event of a fire in this part of the grounds it would be scarcely possible to prevent a loss of life. This building should be equipped at once with balcony fire escapes, lights indicating their location, protected wiring, additional fire extin- guishers and first aid equipment, and an electrical gong with fusible links. The building should also be equipped with a sprinkler system. The insane pavilion in which are housed many insane men and women is a two-story, non-fire-resisting brick building of inferior con- struction, without fire escapes. DEPARTMENT OF SAFETY 259 Because of the necessity of restraining the inmates, it is necessary to bar the windows and to keep all of the doors locked. In case of fire there is no way of taking out the inmates except through the main doorway. In the basement of this building are stored hundreds of voting ma- chines encased in wooden boxes. There is no sprinkler system in the house, and all of the hose connections at the stand pipes have been ren- dered useless by the removal of the valve, which was made necessary because some of the inmates caused considerable water damage by oper- ating the valves. Thus the building is without any first aid equipment. Attached to the basement ceiling is a heavy electric motor which has ex- posed wires. It is no longer used and should be removed. A sprinkler system should be installed in this building at once, and balcony fire es- capes placed about the building, so as to make possible removing the inmates in the event of fire. Although all of the buildings are of two and a half stories, very old, and of inferior brick construction, with wooden floors, staircases and trim, there are no fire escapes with the exception of two small, iron platform fire escapes on the newest building. These are improperly constructed because the turns on the platforms are so sharp as to make it difficult to remove a patient on a stretcher. There is insufficient hose, and the hose used is so small as to be useless. There is need for additional fire extinguishers, water buckets, and first aid equipment. All of the present hose should be removed and the stand pipes equipped with standard connections and hose approved by the fire chief. All of the stand pipes should be equipped with outside Siamese connections, thus making it possible in the event of a fire for the fire force to pump water through the stand pipes. Balcony fire escapes along each side of the building and upon each floor could be used both as a means of escape for the patients and as porches for the use of convalescents. The boiler room and kitchen are housed in one building. Less than 11 feet from the. opening of the furnace, is a room in which is stored a large quantity of different kinds of oil and some loose wood and timber. Near the door of this room is a five-gallon tank of kerosene oil: The floor in front of the oil room slopes downward toward the opening of the furnace, so that oil leaks would naturally drain toward the furnace. At the time of the inspection one of the nurses had just received a quan- tity of kerosene oil in an open receptacle. Had she slipped or dropped the receptacle holding the oil an explosion would have followed. There has already been a fire, which did considerable damage, in the rear of this boiler room. In the kitchen there are two large ranges, but the floor is of wood and the room is generally arranged in a manner to increase the fire risk. The fire force has already been called to fight a fire in this part of the building. Four of the buildings on the grounds have shingle roofs, while one is covered with an asbestos roof and the others have slate roofs. Not- withstanding the presence of the shingle roofs, there is no screen in the large smoke stack which frequently pours forth hot soot and sparks. 260 DENVER In the yard there is a children's pavilion, which is usually covered with a canvas awning. The soot from this chimney has on more than one occasion set fire to this awning. By the side of this play pavilion there is a hydrant. Because of the danger of fire the fire chief recom- mended that a hose be laid near this hydrant so that it might be avail- able for use at a moment's notice. A suitable coupling was placed on the hydrant, but the hose was not kept ready for use by the side of the hydrant as was intended. For the purpose of distributing heat through the various buildings there is a series of underground tunnels connecting the buildings. None of these tunnels are equipped with fire doors, so that a fire getting un- der headway in any one of these buildings would travel rapidly through the tunnels and enter the other buildings. The most dangerous of these tunnels is the one connecting the boiler room with the nurses' home. It would be next to impossible to prevent a fire in the boiler room from traveling to the basement of the nurses' home. If it is necessary that these tunnels remain, they should be equipped at once with heavy doors operated by fusible links. Wooden-covered passageways, which connect some of the build- ings, create an added hazard. They should be removed and fire-resist- ing passageways substituted, with fire doors on each and operated by fusible links. On the east side of the county hospital, the entire length of the block, is an old dried-out wooden fence and grandstand of a baseball park, which creates another hazard. If this grandstand should take fire when the wind was blowing in the direction of the hospital, sparks fall- ing upon the shingle roofs'would place the institution in great danger. Not only is the institution not equipped to remove the patients speedily in the event of fire, but it is wholly inefficient in equipment for fighting incipient fires and aiding the regular fire force in fighting fire. The buildings are so situated as to make impossible placing apparatus within the grounds. There is no part of the grounds into which a truck could be drawn so as to provide adequate ladder service. The build- ing has no auxiliary equipment of its own, such as portable hose reels, portable chemical tanks, etc. It has no fire brigade of its own, and con- ducts no fire drills among its employees. In order that incipient fires may be promptly extinguished, or fought pending the arrival of the firemen, a proper auxiliary first aid service should be installed. The employes should be organized into a fire brigade, and fire drills con- ducted regularly. Every employe in the building, including the doctors and nurses, should have a thorough understanding as "to what should be done in the event of fire. Proper fire gongs and sprinkler systems should be installed. Inadequate Hydrant Service While there are three city hydrants on the street bordering the south end of the hospital, there are no hydrants at the north end. A fire occurring in the buildings on the north end of the grounds would require the firemen to get their water from the hydrant at the other end of the building. This would greatly reduce the water pressure because of the distance the hose would have to be stretched. The nearest hy- DEPARTMENT OF SAFETY 261 drants to this part of the ground are 2:50 feet way. Directly across from the north end of the hospital are the buildings of the Steele hos- pital for contagious diseases. There are no hydrants near these build- ings. Hydrants furnishing adequate water service should be located on all four corners of the hospital grounds. Steele Hospital The Steele hospital buildings have shingle roofs, no fire escapes, and no hydrants nearer than 250 feet on one side and 500 feet on the other side. It has no fire alarm box and no auxiliary equipment. There are no fire escapes on any of the buildings, and the wings are connected by a covered wooden passageway. While these buildings are arranged in such manner as to make it possible to remove the patients they are inadequately protected against fire. Municipal Lodging House The municipal lodging house, which is under the control and man- agement of the department of social welfare, is located at 1307 Larimer street in a building which the city leases. This building is three stories high and of brick joist non-fireproof construction. The two upper stor- ies contain sleeping rooms, dining room, an office and a lounge room. The first floor of the building, which has a 50-foot front, contains two stores, which are occupied by a popcorn manufacturing company. Jn one there are two large cook stoves of the cauldron type; the other store is used as a storeroom. The wooden stairway leading to the lodg- ing house runs directly between the stores. This staircase is continued to the cellar, where old boxes, etc., are stored. The only emergency means of escape is an iron balcony fire escape, six feet long and three feet wide, which is located at the rear of the building. The means of approach to this fire escape on both floors is through a small room. Immediately above the doors leading into one of these rooms there is a small electric light Avith a red globe marked "EXIT," while to the side of the door of the other room there is an electric light cvered with a piece of red cloth but no sign. The means of egress to the fire escape on both floors is through windows. The well of the fire escape is located within a foot of the wall of the building im- mediately in front of the window. There is no light on the outside of the building. The ladder going from the well of the top fire escape to the landing of the first fire escape is almost vertical and the steps are scarcely a half inch in width, and the same in depth. It could scarcely be said to be even a good ladder, much less a stairway. The ladder leading from the first fire escape to the yard ends at a height of six feet above the ground, lnasimich as the persons using this lodging house, averaging about 30 per night, and sometimes running as high as 71, are under-nourished and for the most part aged or infirm, this type of fire escape and ladder is not only useless but unsafe. It would be al- most impossible for a robust person to in time of emergency, use this ladder with any amount of speed or safety. 262 DENVER The windows leading to the fire escape should be replaced by- doors, and the balcony should be made to extend the full width of the building. Two balcony fire escapes should be erected on the front of the building, and all of the fire escapes on the first floor should be equipped with drop ladders capable of extending to the ground, the lad- ders in all cases being of the stair type with a tread not less than four to six inches wide. If the building is to be continued in use as a lodg- ing house, it should be made to conform with the same requirements as any commercial house. There is no emergency first aid fire equipment, nor is there any means of awakening the lodgers in the event of fire. A large electrical gong connected throughout the building with fusible links should be in- stalled, and the building equipped with a sprinkler system and first aid equipment. Proper red lights should be placed above the door and the sign should read "To Fire Escape" instead of "EXIT." On each floor a red light should "be placed over the stairway leading to the street. This light should be encased in a glass frame having the word "EXIT" upon it. Smoking should be permitted only in the main lounging room on the second floor. The wood work immediately back of the two stoves in the kitchen should be incased in sheet metal. Electric lights should be placed on the outside of the building in the rear immediately over the doors leading to the fire escape, and these lights should be kept burning during the night. DEPARTMENT OF SAFETY 263 THE COUNTY FARM The county farm is located about 16 miles from the city of Denver. It is situated at a point where it would be practically impossible to ren- der any service, in the event of fire, through either the fire force of the city, or of any neighboring township. The farm is under the manage- ment and control of the department of social welfare. There is an administration building and three ward buildings, all of two-story brick construction, in which are housed the inmates. There is but one fire escape, and that is on the wing, which is not yet com- pleted. The fire escape is practically useless, however. It is too small and it is equipped with an ordinary iron ladder, thus making it impos- sible to carry down the inmates of the infirmary upon stretchers. All of the inmates are aged, and many are infirm. There is no auxiliary fire equipment, such as a hand hose reel, or hand or portable chemical tank. A number of powder fire extinguish- ers are distributed throughout the building^ but no hand chemical ex- tinguishers. There is no fire gong by which to awaken the inmates in the event of a fire. The Auditorium Although the auditorium, which is under the control of the depart- ment of finance, is of fire-resisting construction, practically every door in the building is of wood. The exit lights consist of single red incan- descent lights encased in ground glass globes, upon some of which ap- pears the word "EXIT." These exit lights are wholly insufficient, and not at all in keeping with the modern method of indicating fire exits or fire escapes. Their efficiency is almost completely destroyed when red lights are also used throughout the building as a means of decora- tion. Every exit in the Auditorium should be marked in accordance with the most improved type of glass transparency. At great expense, and likewise at great risk, the building was so constructed as to permit of its use as a modern theater and opera house as well as an arena, and for this purpose half of the house is equipped with theater equipment, while the other part is arranged as an arena. To permit of its use as a modern theater it was necessary to provide a scene loft for the manipulation of modern scenery. In this loft hangs almost 100 tons of weight. To provide a modern stage, a portable proscenium arch was installed, which hangs in the scene loft when not in use. This arch for the main part is of metal fire-resisting construc- tion. To raise this arch from the stage to the scene loft a hoisting machine and motor weighing 40 tons was installed in the scene loft. This has been rendered useless, for when the two moving boxes are brought out to complete the proscenium wall there is no means of pre- venting fire, smoke, or gases from reaching the auditorium, because the whole upper portion of these boxes or walls is of Irish linen mounted upon wooden frames. As a means of protection against fire reaching the auditorium a modern asbestos curtain was installed at great expense. Although this curtain is controlled by counter balance weights, it is impossible under 264 DENVER ordinary circumstances to lower and raise it. But even if this were possible, the curtain would serve little or no purpose, because a fire starting on the stage would find its way to the auditorium by way of the flimsy linen walls of the moving boxes. The city's obligation to the audiences is even greater than is that of an owner of a private theater. Not only should the city furnish ample protection against disaster and loss of life due to panic, but it should set an example to the entire the- atrical interest of the city. It must expect no more from the privately owned theater than it offers in its own auditorium. It would be far better to abandon the use of the theatrical equipment of the Audi- torium than to continue its use under present conditions. The loss of life in theaters has primarily been caused by suffocation from gases and by stampedes. Although the city ordinance requires, and properly so, that the asbestos curtain in theaters shall be lowered and raised before and at the end of each performance, it is impossible to comply, with this ordi- nance in the city's own theater. Panic in theaters can be caused more easily by the presence of smoke in the auditorium than, from almost any other cause. Notwithstanding this fact, four carloads of combustible scenery are stored in the base- ment of the Auditorium immediately beneath the parquet floor. Under each seat in the orchestra or parquet are two holes in the rise, which open into small elbows leading through the parquet floor to the base- ment. Thus a fire in the basement underneath the parquet floor would cause smoke to ascend through these holes to the auditorium. It is even questionable whether the construction of the floor of the parquet would be able to resist the amount of heat that would be caused by the burning of this quantity of scenery. In another section of the basement 5,000 wooden chairs are stored immediately under the dance floor. Next to this section the wooden surface covering' for the race course is stored in a manner which would not be tolerated in any privately owned building. Under another por- tion of the dance floor there are 1,000 ballot boxes, all filled with paper ballots. In another section of the basement there are old unused ballot boxes and flimsy scenery. The efficiency of the fire-resisting walls which surrounded the interior of the basement has been destroyed by cutting in passage- ways, which have been mounted with wooden trim and fitted with wooden doors. The possibility of speedy action by the fire force in the basement has been destroyed by the erection of wooden partitions at intervals in the corridors, thus compelling the firemen to fight their way through what should be an open corridor. The protection against fire on the main floor of the Auditorium is greatly interfered with because of the erection of a thin wooden hat and cloak rack. It would have been more efficient and certainly as economical to have installed a metal shelving. In the basement are located two motors which operate the moving boxes. Part of each motor has been encased in a metal box, while the powerful main switches, which are mounted upon wooden beams, are left unprotected. DEPARTMENT OP SAFETY 265 The doors on the Curtis street side of the main lobby are of wood construction. They are not arranged so as to facilitate speedy exit from the building. On the outside of this entrance are three large iron poles upon which to attach the canopy in stormy weather. These poles should be removed, as they form an obstruction. The canopy could just as easily be suspended from the permanent metal and glass canopy of the building. All of the exits are draped with velvet curtains suspended from brass poles, a practice condemned throughout the country by all ex- perts. No exit should be draped. While no technical inspection of the machine loft was made, the attention of the city government is called to the extreme weight suspended from two steel trusses in the scene loft, and it is urged that the advisability of continuing this risk be considered by competent engineers. A fire occurring upon the stage would be directed to the scene loft by the immediate opening of the stage vent. This. would release at once much of the weight now hang- ing in that loft, which would fall to the stage below. The dome is put together with solder, with the idea that under extreme heat the solder would melt and the sections of the dome fall to the roof. Expert en- gineering advice should be sought to determine whether under extreme heat the dome would not crash in upon the stage. The entrance from the orchestra pit to "under stage" is equipped with a portable wooden staircase. Upon a visit to the Auditorium while it was being used for a large public dance, one of the main exits from the first gallery was found bolted and locked. 266 DENVER INADEQUATE CONTROL AND INSPECTION OF THEATERS There are seven large theaters in the city which operate movable scenery and have regular performances. Some of these theaters are occasionally used exclusively for moving pictures. There are fifty-six houses, varying in capacity from 300 to 2,000, that are showing moving pictures. All theaters and houses showing moving pictures are licensed by the excise commissioner. When a building is constructed, the plans are examined and the construction work inspected by the department of "property, the fire bureau having no jurisdiction. Houses already built, but which are about the to be converted into theaters or moving picture shows, are likewise examined by the commissioner of property and not by the fire bureau. The inspection of theaters by the fire bureau is conducted and re- ported upon in the same manner as is the inspection of other buildings. Application for renewal of licenses by theaters does not require that the department of property or the fire chief reinspect and approve as to construction and equipment. Each theater has a house fireman, who wears a bureau uniform and badge. These firemen are the employees of the management, al- though they must be selected with the approval of the commissioner of safety. The house firemen are required to be at the theater thirty minutes in advance of the rise of the curtain. They are not required to carry electric pocket torches ov lanterns, although some of them do. They are required to file a daily report, with the fire bureau, showing the result of their inspections. These reports are made upon printed blanks, requiring answers to 17 questions. Section 424 of Ordinance No. 31, Series of 1905, reads as follows : Stationary Firemen Section 424. The manager of each theater and assembly hall will be required to have one (1) fireman on the stage at all times during performances. This fireman's salary will be paid by the city and county of Denver, but the money to be refunded by the theater or assembly hall owners or managers. It is apparent from the language of the ordinance that regular city firemen should be assigned to the theaters, and not persons se- lected by the owners of the theaters. The ordinance would be properly •complied with if the fire chief should assign firemen from his own force, alternating the men from' day to day or from week to week, so as to give each fireman ample opportunity to study the construction of the theaters, in addition to providing a proper check on the inspec- tion work of the theaters. DEPARTMENT OF SAFETY 267 Notwithstanding that section 423 of the same ordinances requires that "The manager of each theater and assembly hall shall instruct the employees in fire drill, and same shall be subject to inspection by the fire and police board, the fire chief or some one named or ap- pointed by them," in not one theater examined were fire drills con- ducted, although each theater had a house fireman. It is only since October that the theaters have even had a house fireman. Each day one of the six fire wardens visits each of the seven the- aters and collects the reports. He is supposed to observe conditions and to report to the chief any matters in connection with the theaters which come to his notice. It was evident from observations made during the survey that the fire warden performs this duty in a per- functory manner, and that he does not properly call to the attention of the chief matters coming to his notice. In two theaters portable moving picture booths of an inferior type of construction were located in a dangerous position with relation to the audience ; one had no flue opening to the outer air, and both had been erected and put in opera- tion without the knowledge or permission of either the fire chief or the department of property. In another theater a long runway lead- ing from the stage over the orchestra seats to the rear of the theater had been erected and used during performances without the knowledge either of the department of property or the fire chief, although it was of such a character that it might have served to impede the progress of an audience in attempting to leave the theater in time of panic: This same theater had large wooden stairs occupying the entire stage, thus creating an extra hazard, without either the permission or the knowl- edge of the fire chief. It is not contended that either of these condi- tions was especially dangerous, although they did create an extra nazard. They are mentioned merely to show that the wardens and the house firemen do not report to the chief the conditions which should be called to his attention. Neither the runway nor the staircase in the one theater, nor the portable moving picture booths in the other two theaters should have been erected without the permission of the depart- ment of property, the city electrician and the fire chief, and permis- sion should have been given only as the result of an inspection. Theater Which Should be Closed Pour of the seven theaters are of modern fire-resisting construc- tion, built with due regard for the protection of their patrons, except that in one of them the dressing rooms are not equipped either with a means of exit for the actors or with first aid equipment. Although this part of the theater is three stories in height, the only means of exit is by way of a winding staircase, which is but three feet wide. The cutting through of one of the walls at the end of the hall on the second floor of this building, leading to the iron fire escape which serves the balcony of the theater, would remedy this condition. One theater was found to be in such condition as to make it posi- tively unsafe for use. This theater has a seating capacity of almost 1 500 with a gallery capable of holding 400. The interior construction, including the proscenium arch, the gridiron, the fly galleries and all of 268 DENVER the floors, is of wood, and at the time of inspection the part of the cellar of the theater immediately under the parquet floor was con- gested with rubbish. A few weeks before the inspection 23 loads of rubbish were removed. Although there are five perforated pipes immediately above the proscenium arch, there is no sprinkling system and no water curtain. The stage is equipped with an asbestos curtain raised by hemp rope, and not set into grooves. The dressing rooms in the basement are of flimsy, wooden construction, and improperly ventilated. The dome immediately above the auditorium is of wooden • construction. This theater is located in an office building, the stores of which on two sides are rented for purposes such as restaurants and saloons, having kitchens in the basement. Building Code Defective Many conditions which tend to make the theaters unsafe are due to the absence of any proper law or ordinance governing the construc- tion, equipment and operation of theaters and other places of amuse- ment. Exits are commonly draped with velvet curtains hanging upon rings from brass poles. The lights used to indicate the exits are not of a standard type. The form of light used in some theaters is merely a red incandescent bulb, while in others the bulb is covered with a globe of ground glass upon which is cut the word "Exit." The efficiency of the asbestos curtains as a means of preventing dmoke, gases and fire from reaching the audience is completely de- stroyed because they are not set into grooves and do not fit snugly to the floor of the stage. Not only the stages, but also the dressing rooms,- property rooms, and carpenters' shops are unprotected by sprinkling systems. The part of the building code governing the construction, equip- ment and operation of theaters is wholly defective in that it is not specific in its language or adequate in its requirements. An example will be found in Section 395, headed, "Proscenium Wall and Curtain." The part of this section relating to the fire curtain is as follows : "The main curtain opening shall have an iron or asbestos curtain, and all other openings in this wall shall have fireproof doors." This section contains no specifications as to the grade or quality of the asbestos, the manner of construction or hanging, the speed with which a curtain shall be operated, or as to the placing of the same within steel or metal grooves ; in consequence a theater owner can erect any kind of asbestos or iron curtain he may choose without regard to its quality. The code requires a water curtain, which is nothing but a per- forated pipe across the head of the proscenium arch, and accepts this in lieu of a complete sprinkling system. Although the second paragraph of this section gives the fire bureau authority to compel the installation of automatic sprinklers DEPARTMENT OF SAFETY 269 under the stage and in the dressing rooms, carpenter shop, paint stores and property rooms, none of the theaters examined was so equipped, although all were in need of such equipment. 270 DENVER MOVING PICTURE SHOWS Moving picture shows are licensed by the excise commissioner. The operators of moving picture machines are licensed by the city electrician, according to the following procedure : The prospective operator appears in person at the office of the city electrician, and makes application orally for an operator's license. No printed form of application is provided, nor is the applicant required to furnish any definite information concerning his history, either as to character or experience. He is then subjected to written test, being required to answer a series of questions which are already prepared in typewritten or mimeograph form. flaving passed this test, he is required to file a bond in the amount of $100. He is then directed to the office of the city treasurer where, upon payment of his license fee, he is licensed. No photograph of the applicant is required, and no photograph is placed upon his license. It is possible, therefore, for one person to transfer his license without the knowledge of the authorities. There are no requirements as to the posting of the license in the operating booth, nor are any special qualifications required. One of the ques- tions asked in the examination is, "How long have you been an oper- ator?" to which the prospective operator answers merely the number of days, months or years. No investigation is made to determine whether the operator has been previously licensed and has his license revoked for cause. A man may have been an operator in another city and had his license revoked for a cause which should serve to prevent his re-entering that occupa- tion, yet Denver would have no knowledge of it. It is difficult to prosecute unlicensed operators, because the re- quirements are so inadequate. No person should be licensed to operate a moving picture booth unless he has furnished the city electrician with sufficient facts concerning himself to enable the city electrician to investigate his character. If the applicant has served as operator he should be required to furnish a reference from each of his former employers, or at least, sufficient information to make it possible to ascertain the cause of his having left their service. In addition to a written test, all applicants for license should be submitted to a prac- tical test. No Inspection of Moving Picture Booths Moving picture booths are constructed, maintained and operated pursuant to a set of regulations which are not sufficiently specific to afford proper protection to audiences by way of a secure and fire- resisting construction. It would be difficult, under the existing regu- lations, for the fire chief or his four wardens to prosecute the owner of any theater or moving picture show for having a poorly constructed and unsafe booth, for almost any box made of sheet metal and having a vent to outer air would meet with the requirements. It is recom- mended that a more stringent ordinance be adopted which shall spe- cifically state the type of construction required, the size of all open- DEPARTMENT OP SAFETY 271 ings and the method of opening and closing them, the character and amount of fire extinguishing aids, such as boxes of sand, hand chem- ical extinguishers, etc., that should be in each booth, the number of persons permitted to operate in such booth .at one time, in accordance with its dimensions, and the size and location of the booth. The erec- tion of any such booth in a part of the house where the audience may have access to it or be seated about it should be prohibited. To erect a moving picture booth, according to the ordinance, it is necessary that an application for a permit be made to the department of property. The form of application is the regular form used for all building permits. The filing of the application is the securing of the permit, and the securing of the permit is the construction of the booth, without interference or inspection. Although the department of prop- erty depends upon the fire wardens to inspect, it does not notify the fire chief when such permits are issued. Thus, the fire department learns of the construction of these booths when the fire wardens find them upon their routine inspections. Inspection for construction is necessarily inadequate and unde- sirable, since the fire wardens have had no training for the work and no technical knowledge of building construction. The fire bureau should have nothing to do with the construction of these booths. It should merely pass upon their location- and the fire-fighting equipment installed. Although the law requires the wiring in theaters and moving pic- ture shows should not be changed or altered without inspection by the city electrician and a permit for such change, moving picture booths are erected, and the wiring is done without inspection or permit, except in case of a newly constructed theater. The wiring of a moving picture booth in a theater is a matter of importance. Operators all over this country have been detected in practices which are not in accordance with either the underwriters' code or good practice. Therefore, no moving picture booth should be permitted to be operated without proper inspection of the wiring. 272 DENVER FIRE CAMPAIGN NEEDED The conditions found in two theaters and in many of the public buildings, and the failure of the city to take the necessary precautions with regard to moving picture booths and their equipment, added to the fact that in the entire city there are but 35 buildings equipped with sprinkler systems, and that there is an almost total absence of automatic gas "shut offs, " emphasize the need for the prosecution of a fire prevention campaign. Fire Prevention Commission Should be Created To conduct such a campaign, citizen co-operation is necessary. Hence a campaign of education should be inaugurated at once. House- wives contribute greatly to the fire waste of the city through lack of intelligence in matters pertaining to fire prevention. Therefore, it is essential that they be circularized and warned against common prac- tices which increase the risk of fire and that they be told how to handle incipient fires. Such a campaign should be under the direction of a fir^e prevention commission,' which should be created by ordinance. The commission should consist of the commissioner of safety, the fire chief, the com- missioner of property and two private citizens, serving without salary. Council should adopt an ordinance empowering the commission to establish a set of rules and regulations upon the subject of fire pre- vention. Council should instruct the subordinate heads of the various city departments to co-operate with the commission in the enforcement of its rules, and all of the inspectors of the department of health and other departments, who are constantly making routine inspections, in- cluding the patrol force of the police department, should be required to report to the fire prevention commission any matters coming to their attention or observed by them which appear to create a hazard. The ordinance creating the commission should give full power to the members and their legal representatives to enforce preventive measures. They should include power to : 1 — Inspect any building, structure, place or premises 2 — Remedy any condition found in violation of law, or rules and regulations in respect to fires or the prevention of fires 3 — Require that a report be made within 24 hours after every fire by the owner or lessee of the apartment or premises in which a fire occurs. The importance of this power would be realized when it is known that a large percentage of the fire insurance claims are paid in cases where the fire de- partment was not in attendance and was never notified of the fire or the cause thereof. Thus, a large field for in- vestigation as to the causes of fire is untouched because the owners of property are not required to report DEPARTMENT OF SAFETY 273 4 — Require the installation of an automatic fire alarm system, gas shut offs, sprinkler system, and other fire-extinguish- ing equipment, and adequate and safe means of exit 5 — Require that any building or structure which is inadequately protected against fire be vacated 6 — Require regular fire drills in factories, stores, schools, hos- pitals and asylums 7 — Require that licenses be demanded of all persons engaged in the sale, transfer or storage of combustibles and inflam- mables, and that the installation of all tanks and other re- ceptacles holding combustibles or inflammables be properly inspected 8 — Promulgate rules and regulations governing the handling of combustibles and inflammables 9 — Declare a building to be a nuisance when it is deficient an fire extinguishing equipment or used in a manner to create a menace to life or property 10 — Compel the owners of hazardous buildings to place them in a condition of safety. The fire chief should be the executive officer of the commission, and as such he should be empowered to enforce all of the orders of the commission. Police Should be Used as an Aid The chief of the fire department should cause to be printed a placard advising householders of the location of the nearest fire box and describing common practices which increase the danger of fire. The householders should also be advised that if the fire alarm box is too far distant to be convenient, they can send in an alarm over the telephone by merely informing the operator that there is a fire, with- out furnishing the telephone number of the bureau. These placards should be distributed among the policemen on their respective posts. All the orders of the commission should be served by the uniformed policemen. 274 DENVER RECORDS AND REPORTS The records of the bureau of fire are in general accordance with the approved type of records in use in other large cities. No Health Records of Members of the Force Maintained No health records of members of the force are maintained except the notification of the surgeons, which are of little or no record value. The records which should be kept by the surgeons are discussed in another section of this report. Consolidated Morning Return The chief makes no written reports to the commissioner of safety, nor does he file with the commissioner individual fire service reports. Since the commissioner is the administrative head of the bureau, and as' such responsible for its efficiency, it is essential that he receive adequate information currently concerning the activities of the bureau in order that he may intelligently direct its operation. He should re- ceive a daily consolidated report which would furnish him with the following information concerning activities of the force for the pre- ceding 24 hours: Total number of alarms Total number of alarms to same date of preceding year Box Telephone Still Cause of alarms Fire Accident Unnecessary False Number of fires Number of fires to same date of preceding year Loss represented by fires Total fire loss to same date of preceding year Total strength of force Number absent Names of absentees and causes of absence Number absent from companies responding to alarm Number of hose bursts Total number of hose bursts for the year to date Remarks Under the heading "remarks" the chiefs should report any un- usual occurrences, accidents to the men or apparatus, loss of apparatus at tires, or any other information which would be of assistance to th«t commissioner. DEPARTMENT OF SAFETY 275 Fire Service Report Should be Revised "While the present fire service report contains headings calling for much information, it does not provide for sufficient detail concern- ing the operation of the force at the fire. Reports when submitted should be placed in a bound book instead of folded and filed. The fire service report received by the chief should be filed by the assistant chief and it should be independent of the individual com- pany report. It should provide for the following information : Number of alarms sent in. Duration of fire Hours Minutes Location of fire Date Day of week Time alarm was received Time of signal out Fire company to arrive Time of arrival Alarm received by box signal number Alarm received by telephone by telegraph bureau Alarm received from outside telephone (orally or in any other manner) Alarm communicated by , f Cause of alarm Fire Unnecessary False alarm Other cause Description of building Stories high Material built of Fire proof Semi-fire proof Non-fire proof Character of building Tenement Private dwell- ing Factory Loft building etc. Size Name of owner Address of owner Name of occupant of part of building affected by fire Names of other occupants and floors occupied Part of building where fire originated 2 7 6 DENVER Fire extended to .With whom insured Amount of insurance Building Contents Estimated loss Building Contents Probable cause of fire Apparatus responding to alarm First alarm Engine company Truck company Chemical number Fuel wagon Second alarm Engine company Truck company Chemica: number Fuel wagon Third alarm Engine company Truck company Chemical number Fuel wagon Fourth alarm Engine company Truck company Chemical number Fuel wagon Number of men on fire grounds Chief officers Company officers Men Time second alarm was ordered Time and by whom sent in and from what box Time of each subsequent alarm and by whom ordered and by whom sent in and from what box Remarks On the reverse of this form space should be provided for a record of all officers present at the fire, arranged in order of rank. This record should show the time the officers left, as well as the time they arrived. The lower half of the form should be devoted to a complete and detailed description of the methods used in extinguishing the fire, whether by chemical, water line, or other means. Under the heading "remarks" should appear a detailed description of any accidents, rescues, or any other incidents in connection with the fire. The service report should be made out in triplicate by the assistant chief first to arrive at the fire, or by the assistant chief in whose dis- trict the fire occurs. One copy should be forwarded to the fire chief, the original forwarded to the commissioner of safety, and the other copy kept on file at the office of the assistant chief. The form should not exceed 8x11 inches, and it should be so arranged as to permit of binding. DEPARTMENT OF SAFETY 277 Upon the original copy, which will be filed with the commissioner, there should appear at the' top printed headings to be filled in by the chief, as follows : Number of fires to date Number of false alarms to date Total number of fires during the preceding year Total number of false alarms during preceding year Total number of fires to corresponding date of preceding year Total number of false alarms to corresponding date of pre- ceding year Individual Company Fire Report Each company should he required to file a report upon each fire upon a specially printed card instead of the form now used. The cards should not exceed 'b}/'^> x h inches, and they should have among other headings the following: Report of fire number during the year 19. ... . (The number of the fire should be written in at the office of the chief and not by the company) Engine company number Truck company number Fire number Attended by this company during 19. . . . Date Day of week ■< Report of fire at number Street Alarm received by telegraph Telephone Local Time alarm was received Time (if engine company) consumed in reaching and coupling to hydrant Time delayed Cause of delay The hydrant was found in condition and was used with pounds for hours minutes and with pounds of water pressure for hours minutes Number of gallons of water used Reported to and were ordered by Number of minutes consumed in getting a stream on the fire Amount of delay, if any, and the reasons 278 DENVER The pipe was taken to and stream was kept there hours and minutes, then taken to for hours and minutes, then taken to for hours and minutes The supply of water was The company was out of quarters hours minutes The company was used at the fire hours minutes The average pressure on line was pounds and the hose pressure was pounds feet of hose in the line nozzles inches Number of feet of ladder used Number of searchlights used (if a truck company) On the reverse of this report there should appear headings call- ing for remarks concerning the bureau's property lost, found or de- stroyed, accidents, etc. There should also appear a list of the officers and men of each company who did not appear at the fire, and the reason for their absence. This report should be signed by the com- manding officer of the company and forwarded to the assistant chief, who should review the report and sign it before forwarding it to the office of the chief. Special Report for Bursting Hose Special printed forms should be provided upon which to report "bursting hose." This report should contain a detailed statement con- cerning the hose damaged, the date the hose went into service, the fire at which the break occurred, and, when possible, the cause of the break, such as increased pressure, falling heavy weights, run over by apparatus, etc. This slip should also be used for reporting upon hose destroyed in burning buildings. The record contained on this slip should be entered in the hose record described elsewhere in this report. Proper Time Sheets Each commanding officer should be required to keep a time sheet for the members of his command upon printed forms showing: Each roll call during 24 hours Names of absentees Duration of absence Cause of absence Time consumed by firemen for meals Time consumed at fires Time on watch Details DEPARTMENT OF SAFETY 279 This report should be filed before nine o'clock in the office of the assistant chief, where it should be reviewed for accuracy and signed and forwarded to the office of the chief for use as the basis for the consolidated daily return. Upon this report should also be recorded facts in connection with any injury to property of the bureau. Thus, by 10 o'clock each morn- ing the chief should have before him a detailed report concerning the activities of the entire force for the 24 hours ending at 9 a. m. of the current day. The rules should prescribe that any absence during the day should be reported immediately by telephone to the chief. This report should be properly filed, and the service report from which the payroll is prepared should be compiled each month from the information contained on these daily time sheets. Station Log Book The log book in use at the fire stations is adequate, and in most cases neatly and properly maintained. For purposes of ready refer- ence, it could be improved by making the left margin of each page one and a half inches wide and requiring that all entries be prefaced by a marginal note in red ink indicating the subject of the 'entry. For example, if the entry be a record of a fire alarm, the word "alarm" should appear in the margin ; if it be a record of a roll call, the word "roll call" should appear; if it be a record of the visit of the chief to the fire station, "chief engineer's visit" should appear. The rules should also provide that where the entries for the day end in the middle of a page, the page should be properly closed by a red line running horizontally across the page and an oblique line from the left end of the horizontal line to the lower right corner of the page. A new page should be begun each day. Annual Report of No Administrative Value The annual report, because of the absence of detailed information concerning the activities of the force, comparative tables, and a finan- cial statement, is of little value to the mayor and council, or indeed to the commissioner of safety, as a basis upon which to determine the efficiency or inefficiency of the bureau. While it contains figures- showing the total fire loss and the number of fires, and figures showing the methods used in extinguishing fires by groups, it fails to show the individual fire loss, which information is of great importance in determining the efficiency of the bureau. No information is contained in the report as to any activity in fire -prevention work, and no recom- mendation is made for legislation providing for fire prevention in- spection. Probable Causes of Fires Not Mentioned In enacting laws and ordinances governing fire protection, it is essential that council and the legislature have available statistics as to the character of buildings in which fires occur, the probable causes 280 DENVER of fires, the hours in which fires occur, and the locality. There are no tables in the annual report which would furnish, any information upon these subjects. It is recommended, therefore, that the bureau of fire issue an an- nual report which would not only furnish a means for determining the efficiency or inefficiency of the force, but also serve as a guide to council in the matter of enacting ordinances affecting the bureau and to the board of estimate in matters affecting its appropriations. It is essential that the report contain a comprehensive financial statement which would show in tabular form the unit cost of furnishing fire pro- tection, the \.er capita fire loss, the money appropriated for the bureau, disbursements classified as to salaries, repairs, supplies, equipment, maintenance of horses and apparatus, etc., year by year for the past five years. Such a table would furnish an adequate basis of compari- son as to cost and fire loss. No table in the report should fail to show a comparison with previous years. A section of the report should be devoted to the force, in which should appear, among others, tables showing the number of: Appointments Transfers Promotions Ketirements Deaths Dismissals Trials upon charges and dispositions Reinstatements Days lost by firemen due to illness Prevailing causes of illness Days lost by firemen due to injuries received in the perform- ance of duty Commendations awarded to firemen Sanitary condition of the fire houses The report should show in tabular form complete statistics of fires, including the number of fires confined to the points of starting, con- fined to the building, extending to other buildings, extinguished with- out engine stream, extinguished by chemicals, extinguished with one stream, two streams, three streams, etc., and as much detailed informa- tion concerning the method of extinguishment as possible. There should be a table showing the number of fires month by month be- tween the hours of 6 a. m. and 6 p. m. and between 6 p. m. and 6am The number of fire prevention inspections month by month, and the result of such inspections as to orders issued, violations found orders DEPAKTMENT OF SAFETY 281 complied with, prosecutions brought, fines collected, and conditions remedied, should be shown in another table. The character of build- ings in which the fires occur, classified as to tenement, flat, dwelling, factories, loft buildings, freight depots, and sub-classified as to stories of buildings and type of construction, whether brick, frame, steel, fire- resisting, semi-fire-resisting, or non-fire-resisting, should be indicated. The character of the business conducted in the part of the building in which fire occurred should be shown in this table, care being taken to indicate any hazardous condition in connection with the business occupying the premises. For example, if the business be a grocery store, it is necessary to know whether the store had a kerosene oil tank. The probable causes of the fires should be reported. In describing the methods used in fighting fires, the actual number of men engaged at each fire should be shown. Fires in which the loss is high should be described in detail, as should also any loss which is the result of delay and care should be taken to report accurately and honestly upon the cause for the delay, such as bursting hose, lack of water pressure, de- fective hydrants, etc. Efficiency Records Inadequate The efficiency records now maintained do not serve the purpose for which they were intended; first, because of the form used, and second, because of the manner in which they are kept. It is recommended that the present form of efficiency records be abandoned and a new form established. It is frequently urged that it is especially difficult to give efficiency ratings to firemen except as based upon their work at fires, and that such a system as is suggested would not be equitable, inasmuch as some companies respond to more alarms than others. But equitable efficiency ratings can be given to firemen regardless of the number of alarms to which they respond, and work at fires should represent only a part of the activities upon which they are rated. In awarding efficiency ratings attention should be given to the following matters : , Punctuality, in reporting from meals, in responding to alarms, in reporting for work after furloughs, etc. General appearance at all times Proficiency in report writing Proficiency in drills General discipline about the fire house "Willingness to perform extra duty Intelligence in prevention inspections Eagerness to learn the most improved methods of fire-fighting by reading current publications, by studying the card de- scriptions of the property in the district and by becoming familiar with the location of the fire hydrants Efficiency in fire-fighting in the handling of apparatus 282 DENVER To determine the efficiency of firemen in the matters referred to above, with the exception of his work at fires, each captain should conduct frequent tests. He should observe the conduct of the men about the fire, house and should encourage his men to read current publications upon fire-fighting and to study improved methods of fire extinguishment. Many hours of leisure time now occupied by the firemen in matters which do not increase their ability to fight fires would be devoted to self improvement. If this plan were carried out the problem which confronts most fire chiefs as to what to do with the leisure time of the firemen would be easily solved, and- solved in the interest of efficiency. The captains should be required to lecture to the men of their commands a certain number of hours each week and to examine them upon the subjects of their lectures. The captains could greatly assist in the work of fire extinguish- ment by explaining to their men the structural conditions of the large buildings in their districts, taking for each lecture a building which has been visited by each man in the company. He should describe in detail the location of the fire escapes, the hatchways, extra heavy weights, sprinkler shut offs, gas shut offs, and discuss methods of extinguishment which should be used in the event of a fire. The cap- tains should examine the men to determine whether each has received full benefit from the lectures. Efficiency Records Should Serve as a Means of Discipline Efficiency records would provide a means of disciplining mem- bers of the force for minor infractions of the rules which would not warrant placing the firemen upon trial. Indications of stubbornness or unwillingness not amounting to insubordination would serve to reduce the fireman's rating for the month. , Records of Complaints There is no book record of complaints made either by the fire- men upon inspection or by the fire warden. Such a book, called the "citizens' complaint book," should be opened at once. In this book should be entered the date the complaint was received, by whom made, character of the complaint, by whom investigated, and the re- sult of the investigation. If a reinspection is made, the date of such reinspection, the result, and by whom made, should also be entered. No Record of Places Licensed to Handle Explosives As, suggested elsewhere in this report, there is need for the estab- lishment of rules and regulations governing sale, storage and trans- portation of explosives and combustibles. It is essential that the bureau be familiar with the location of all extra-hazardous places and that it exercise proper control and supervision over them. For this purpose not only should fire headquarters have a complete record of all prem- ises licensed to handle combustibles, but likewise each fire station should have a list of such places as are located within the district. DEPARTMENT OF SAFETY 283 A card record should be established of all persons or premises li- censed to sell, store, handle, transport or manufacture explosives or combustibles. Upon these cards should appear detailed information concerning the premises, showing clearly the amount of explosives or combustibles permitted to be stored thereon and the amount the owner contemplates storing, with a sketch of the part of the building in which explosives or combustibles are stored. A copy of these cards should "be supplied to the assistant chief in whose district the place is located and to the captain of the fire companies in the district. The cards should be indexed and classified as to kinds of business, such as dry cleaners, garages, blasters, powder plants, etc. Records of Moving Picture Shows, Theaters, Etc. In no respect are the records more deficient than with regard to moving picture shows and theaters. This does not mean that the chief and his assistants are not familiar with the interior of these places, because, in justice to the officers, it must be said that they showed familiarity with such places. But for purposes of preserving the records the bureau should have complete information at headquarters concerning these places. Card records should be maintained at the office of the commis- sioner of safety, the chief of the bureau and each fire station, showing every theater, moving picture show, dance hall, boxing club, or other place where large numbers of people congregate and where panic might be expected in the event of a fire. These records should give an acrarate description of the premises, indicating the number and type of exits, the location of stand pipes, fire escapes, sprinkler, gas and electric shut-offs, etc. In addition there should be in the office of the chief complete floor plans of such buildings, upon which should be plainly indicated the position of each stairway, lobby, corridor, pas- sage, hall and exit door, including the basement from the street front to the extreme rear portion, and the open court or exits therefrom; the position of every water and gas pipe and of every electric wire so far as possible ; the position of every water main, tank, stand pipe, hydrant and sprinkler pipe with the lines connecting each separate system of piping and electric wires clearly indicated. An index of such line should be given on each plan. These plans should be made on tracing linen, and drawn to a scale of not less than eight feet to the inch. The adoption of an ordinance compelling the filing of such plans is recom- mended. Plans should be filed flat, and any alterations or amend- ments thereto made subsequent to the filing of the original plan should be reported and the plan amended accordingly. Fire Hydrant Reports In order that the firemen may be familiar with the fire hydrants, the inspection of hydrants should be a part of the duties of the uni- formed force. This inspection, however, need not interfere with the inspection of the employees of the water company, but should be made in co-operation with them. Each month the assistant chief should se- 284 DENVER cure from each captain a report showing the number and location of hydrants inspected in his district, the person by whom inspected, and the results. If any trouble is discovered in the course of an inspection, a report should be filed immediately. The captains should also be re- quired to make recommendations as to the need for additional hydrants in their districts. Report on Drills at Fire Stations Each captain should be required to file a weekly report with the chief stating : Number of drills conducted by him at the fire house Length of time devoted to each drill Class of drill conducted, described in detail The number and names of men absent during drills Number and subject of the lectures given Number of examinations or tests held Hose and Equipment Records While the chief maintains an informal record concerning the sup- plies and apparatus purchased, it would be wise to establish a formal hose and apparatus record. In this book should be kept a record of date of purchase, brand, size, from whom purchased, price paid, and to which company assigned. A record of breaks or destruction of any hose or apparatus, any repairs made, and the cost thereof, should also be maintained. Force Records The force records maintained at the office of the chief are in accordance with approved methods. The personal card should be made out in triplicate, however, one to be kept on file in the office of the chief, the second to be kept on file in the office of the commis- sioner of safety, and the third to be delivered to the fireman and handed by him to the captain of the company to which he is assigned. All three of these cards should be kept posted to date. Record of Gasoline, Tires, Etc. Although a monthly record is maintained of the gasoline, oil and other supplies for the automobiles, there are no cost records maintained for each car. The chauffeur of each automobile should be required to file a daily report showing the following : The number of miles traveled as shown by reading of the speedometer at 8 a. m. each morning The amount of gasoline used The amount of oil used DEPARTMENT OF SAFETY 285 The destination of each trip, showing whether it was upon the alarm of fire, inspection trip, etc., etc. The date tires were put into service Any repairs to the car, classing such as "tire trouble," "engine trouble," etc. A copy of this report should be filed with the commissioner of sup- plies to enable his office to keep a check on the tires and supplies used, and to estimate the cost per mile of automobile service. DEPARTMENT OP SAFETY 287 Part IV — The Police and Firemen's Pension Funds DEPARTMENT OF SAFETY 289 PART IV.— THE POLICE AND FIREMEN'S PENSION FUNDS GENERAL STATEMENT Both Pension Funds Unsound Financially and Administratively The firemen's and policemen's pension funds are unsound from a financial viewpoint in that no adequate provision for meeting future, as well as present, pension obligations have been made, as is explained in detail in the succeeding pages of this analysis. But the financial stability of the funds, important as it may be, is not the only question to be considered. Pensions are an additional expense in operating a department, and if no benefit is derived in the way of maintaining a high standard of efficiency in the service, such expense is unwarranted. To the extent "of the employees' contributions to the fund the provisions of the pen- sion funds should also operate equitably as between individual em- ployees. Present Plan Discourages Loyalty to the City's Interests The entrance regulations prescribing age limits of 20 to 30 years for firemen make it possible for healthy men 50 years old to retire on half pay for life after a service of between 20 and 30 years. Most of such men will have reached the highest point of efficiency and useful- ness. Assuming that one of the most important purposes of a pension, plan is to retain capable men in active service, the present method is radically wrong and seems to be based solely upon the sentimental idea that men who have loyally given their service to the city for a long period of years should be properly rewarded by a pension. No doubt recognition for long and continuous service should be made, and if the city wishes to have an efficient force it is to its in- terest to do so. At the same time the fact that a man has been loyal to the city's service for 20 consecutive years should not prevent the city from encouraging him to remain loyal and to continue in the serv- ice until he becomes incapacitated on account of advanced age. The Longer the Service the Smaller the Reward Under the present system the maximum pension is given to a fire- man after 20 years' service if he is 50 years old. Additional service does not entitle him to more pension, and a man who remains in the department after complying with the retirement requirements loses financially. Assuming that the same amount of pension is given to a healthy man of 50 and to one who is 60 years old, the former has the advantage not only of more pension payments, but also of having the possibility of adding to his income through private employment. Loosely Defined Disability Provisions Dangerous The present law is vague as to what constitutes disability. It is also vague as to what constitutes disability "in performance of duty." 290 DENVER The interpretation of these terms is left to the discretion of the admin- istration, and whether an employee should be retired for disability depends upon the viewpoint taken by the members of the pension board. The law allows the retirement of firemen at age 50 after 20 years of service, regardless of physical condition, while the retirement of policemen may be made only when an officer is physically unfit for the performance of duty. Notwithstanding these limitations placed on the provisions for policemen, there were on December 31, 1913, as many policemen (12) on the retired roll as there were firemen, although both funds have been in existence the same number of years. Evidences of Impending Bankruptcy On pages 298 and 301 tables are given showing the comparative re- . ceipts and disbursements of the firemen's and policemen's pension funds for the years 1908 to 1913. Attention is called to the fact that the annual demands for pensions grow more rapidly than the receipts from the various legal sources of the funds. While the annual income from various sources has so far proved adequate to allow the payment of maturing pension obligations, the expenditures are rapidly catching up with the receipts, as shown by the following percentages: Firemen's fund in 1908, 21 per cent; in 1913, 55 per cent. Policemen's fund in 1908, 31 per cent; in 1913, 76 per cent. The future experience is easy to foresee. The growth of the pen- ison roll is irresistible, as it is based on a natural law. For a long period to come more pensions will be granted than'will terminate on account of death of present pensioners. The larger part of the income being stationary, the disbursements will in a few years catch up with the receipts and march ahead of them until the accumulations of the fund in past years have been exhausted. Two Methods of Meeting Cost of Pensions 1 — The "cash disbursement" plan — This requires only that the pension payments be currently provided for as they mature. 2 — The ''reserve" plan — The amounts necessary to be set aside during the active service of employees to provide for their pensions when they retire are accumulated at interest and form a reserve fund out of which the pension disbursements may be made as they become due. Under either plan it is essential that the cost of pensions should be known and the income of the fund adjusted to such cost. The main distinction between the two plans is that in the first the interest factor is disregarded, while in the second it is applied. DEPARTMENT OF SAFETY 291 Cost of Pensions Under "Cash Disbursement" Plan The cost of pensions to firemen and policemen of Denver are esti- mated for the purpose of illustration under the following assumptions : Firemen Policemen Average entrance age 25 Average entrance age. . 30 Average retirement age 50 Average retirement age 55 Average annual salary $1,140 Average annual salary $1,140 Average annual pension - 570 Average annual pension 570 Average aetice service 25 yrs Average active service 25 yrs. Average expectation of life Average expectation of life after retirement at age after retirement at age 50 16 yrs. 55** 14 yrs. (As determined in the case Average cost of pension pay- of New York police- ments, $570 for 13.67 men*) years $7,980 Average cost of pension pay- ments, $570 for 15.62 years ..$9,120 * If the American experience mortality tahle were to be used, the expectation of life at age 50 would be 20.91 years, and correspondingly increase estimated cost of pension. ** The expectation of life at age 55, based on the American ex- perience mortality, would be 17.40 years. Under the foregoing assumptions, each pension involves the pay- ment of — a — $9,120.00 in the case of a fireman b — $7,980 in the case of a policeman These total pension payments, if distributed over 25 years' active service of the employee, would indicate the following pension pro rata for each year of active service : a — $365.00 in the case of a fireman b — $319.00 in the case of a policeman The above amounts represent the following percentages of the active pay of $1,140 per year: a — 32 per cent in the case of a fireman b — 28 per cent in the case of a policeman Unsatisfactory Condition of Fund When Estimated on the Theory of a "Cash Disbursement" Plan When a pension plan is operated on the ' ' cash disbursement ' ' plan the pension demands are small in the beginning. They constantly in- crease, however, for more pensioners are put on the roll than are dropped on account of death. If it were assumed that the quota of the men and salary rates as well as the pension conditions were to remain 292 DENVER unchanged, the annual demands of the fund would gradually become normal, and eventually form a certain uniform percentage of the salary roll. If every fireman and policeman who entered the service were to retire under indicated assumptions, then the annual pension payments, which at present are only 5.36 per cent of the annual salary roll of fire- men and 5.25 per cent of that of policemen, would grow in the course of the next 25 to 35 years (when the financial load on the fund will be approximately normal) to form about 32 per cent and 28 per cent of the respective payrolls. The above rough estimate is made under assumptions which were necessitated through lack of any available data as to actual entrance and retirement ages, actual mortality experience, etc. It does not take into consideration — a — That the firemen's pensions are continued at a reduced rate to widows and children after the death of a pensioner b — That $100.00 is paid to the dependents of each deceased fire- man for funeral expenses c — That the dependents of either a fireman or a policeman de- ceased Avhile in active service are allowed a mandatory pen- sion for life d — That a number of employees will be retired after short periods for disability which, although incapacitating them for serv- ice, will not materially affect their longevity The above and numerous other causes would tend to increase the pension cost per active employee. On the other hand, a number of employees will leave or be dismissed from service without receiving pensions. The gain to the fund from the resulting forfeitures in all probability will not offset the extra cost of "disability" and "depend- ent" pensions. It would be conservative to state that the annual pen- sion demands will increase at an accelerated rate until they will form — a — 35 per cent of the annual salary roll of the firemen, or about $88,458, instead of the present 5.36 per cent or $13,536.61 b — 30 per cent of the annual salary roll of the policemen, or about $77,925, instead of the present 5.25 per cent or $13,640.80 Cost of Pensions Under "Reserve" Plan Using the same assumptions as in the case of the "cash disburse- ment" theory, and applying the interest factor of four per cent com- pounded annually, the following reserves *should be on hand for each retiring employe at the date of retirement : a — Firemen — $6,642 — which amount, if invested at four per cent compound interest, will be sufficient to pay $570.00 annually for 16 years, or a total of $9,120.00. b — Policemen — $6,021 — which amount, if invested at four per cent compound interest, will be sufficient to pay $570.00 annually for 14 years, or a total of $7,980.00 DEPARTMENT OF SAFETY 293 Contributions Required Annually Under "Reserve" Plan In order to accumulate during the active service of employees the necessary reserve out of which their pensions may be paid during the period of retirement, the following amounts and percentages of the active salary of each average employee must be set aside each year and invested at four per cent compounded annually: a — Firemen — $153.00 per annum per employee should be set aside in order to accumulate a reserve of $6,642.00 at the date of retirement, or 13.4 per cent of his average assumed salary of $1,140.00. b — Policemen — $139.00 per annum per employee should be set aside in order to accumulate a reserve of $6,021.00 at the date of retirement, or 12.2 per cent of his average assumed salary of $1,140.00. Since the gain to the fund through forfeitures caused by employees leaving the service without pensions will not offset the loss caused by the extra cost of pensions to dependents, etc., the above quoted per- centages should be increased as follows : a — Firemen — 15 per cent of the salary, or $171.00 per annum. b — Policemen — 13 per cent of the salary, or $148.00 per annum. *Attention is called to the fact that in the calculation of annuities involving the interest factor, "expectation of life" is not used as a basis. For the purpose of this estimate, however, which is intended merely to give an idea of the accumulating power of the interest fac- tor, the use of the ready available "expectation of life" figures is deemed appropriate. It may be assumed that the above amounts, if set aside and in- vested at four per cent compounded annually, will be sufficient to accumulate the necessary reserves at the date of retirement. Firemen's Fund Short About $500,000 When Estimated on Theory of ' ' Reserve ' ' Plan As stated before, the income of the firemen's fund should form about 15 per cent of the annual payroll. The receipts in 1913, excluding the interest on invested surplus (see page 297) were composed of the following items : 1 — $13,040.40 contributed by city or 5.2 per cent of the payroll ($252,738.) 2 — $ 2,527.38 contributed by employees or 1.0 per cent of the pay- roll ($252,738.) 3—$ 3,017.50 donations, etc., or 1.2 per cent of the payroll ($252,- 738.) $18,585.28 total receipts or 7.4 per cent of the payroll. 294 DENVER The above figures show that the present income of the fund is en- tirely inadequate for the accumulation of reserves which would be suf- ficient to pay future pensions. In order to be "deficit proof," the in- come of the fund should form about 15 per cent of the payroll or ap- proximately $37,900. Such annual income, however, should be invested at interest and held in reserve in order to pay pensions to the employees in whose be- half the amounts were accumulated. It is evident, therefore, that this income should not be encroached upon to meet the current payments on pensions heretofore granted. Neither should it be used to cover the shortage resulting from insufficient contributions made in the past in behalf of present employees. There should be a separate reserve fund available for the purpose of meeting "accrued" liabilities. The "reserve" fund in 1913 amounted to $115,696.50, which is entirely insufficient to guarantee payment to the 30 pensioners now on the rolls. The greater proportion of the annual receipts of the fund, which should have been set aside during the past years of active serv- ice of the present employees, has been used in paying pensions to those retiring in the past. Venturing a rough estimate, there should have been a reserve on hand of between $400,000 and $500,000, which, invest- ed at four per cent interest, together with the annual contributions of 15 per cent of salaries of the present employees in the future, would be sufficient to pay their pensions when they become due. This would mean that the amounts set aside for those entering the service from now on should be held in reserve until they begin to retire. ' Policemen's Fund Short About $600,000 When Estimated on Theory of "Reserve" Plan The receipts of this fund in 1913, excluding the interest on the in- vested surplus (see page 301) were as follows : 1— $11,033.25 contributed by city or 4.2 per cent of the payroll ($259,750.) 2 — $ 2,597.50 contributed by employees or 1.0 per cent of the pay- roll ($259,750.) 3 — $ 147.35 donations, etc., or 0.1 per cent of the payroll ($259,- 750.) $13,778.10 total receipts or 5.3 per cent of the payroll ($259,750.) If the condition of this fund is viewed from the standpoint of pro- viding reserves, the amount needed to set aside each year, as stated,, should be about 13 per cent of the payroll in order to pay the benefits of the present scheme. This means that the future annual contribu- tions from all sources should amount to about $33,768 per annum as- suming that neither the present quota of men nor their salaries shall be raised. DEPARTMENT OF SAFETY 295 As in the case of the firemen's fund, the policemen's "reserve" fund, which in 1913 amounted to $76,728.79, is inadequate by from $500,000 to $600,000 to provide for pension payments to the present 38 pensioners and to such of their dependents as are entitled to receive pensions, and also to represent the cumulated reserves of the present 248 policemen for all the years of their service prior to the present date. Specific MunicipaLRevenues Undesirable as Income of Fund The unwholesome condition of both funds as analyzed simply em- phasizes the principle that the receipts for a pension system must be actuarially adjusted to future pension payments and cannot be safely drawn from an entirely foreign fund. It also accentuates the poor pol- icy of setting aside specific municipal revenues to meet pension de- mands. They are as actuarially unrelated as any two facts taken at random. The pension system of a municipality should be supported either by the men directly through individual contributions adjusted to indi- vidual pensions, by grants from the public treasury, or by a combina- tion of the two methods. Other sources of income apparently shifting the burden from both the taxpayers and the recipients, which may have been advisable when pensioners had to fight hard for recognition, should be discarded today and a complete revision of the entire system effected. What Should Be Done to Put the Funds on a Better Basis Even a cursory examination makes it evident that both pension schemes in question have been undertaken without actuarial advice. The only reason that there are now resources in reserve instead of defi- cits is that the funds have not been in operation sufficiently long to de- velop their weaknesses. It is of primary importance, therefore, that a scientific examina- tion be made, the extent of accrued liabilities determined, and adequate provisions made for meeting them as they become payable. The present unsatisfactory pension provisions should be revised and a reorganized scheme applied to new entrants in the service. To insure permanency of the retirement policy the calculations of new ben- efits and required income should be made scientifically and the future operation of the fund analyzed by means of periodical actuarial valua- tions as is the custom in some of the foreign countries where long ex- perience has taught the wisdom of "an ounce of prevention." 296 DENVER OPERATION OF THE FIEEMEN'S PENSION FUND, 1908-1913 Benefits The firemen 's fund was established in 1904 for the payment of pen- sions to firemen, their widows and children as well as lump sum bene- fits in the event of death of an active or retired member of the force. Pensions to Members 1 — "Service" pensions — one-half average salary for one year pre- ceding retirement. Granted on request at age of 50 after 20 years' service 2 — "Disability" pensions a — One-half final salary at any age or after any period of service if permanently disabled in the performance of duty b — Full salary not exceeding one year at any age or after any period of service if temporarily disabled in the perform- ance of duty Pensions to Dependents 1 — To widows — A pension of $360 per annum to widows of de- ceased active and retired firemen. Pension mandatory and paid for life or until remarriage 2 — To children— A pension of $72 per annum for each child of de- ceased active and retired firemen. Pension mandatory and paid until age of 14 years Lump Sum Benefits 1 — A sum not exceeding $100 is paid to the dependents of a de- ceased active or retired fireman 2 — A sum not exceeding $50 is paid for the expense of attendance of firemen at the funeral Administration The fund is administered by a board of trustees composed of the mayor, the president of the fire and police board, the chief of the fire department, the city auditor, and the city treasurer. The city treas- urer is also the treasurer of the fund. Income The income of the fund is derived from the following sources : Employees' Contributions One per cent of salary DEPARTMENT OP SAFETY 297 City, Indirect Disciplinary deductions from salaries of firemen City, Direct Tax levy of one cent on each $100 of taxable property when fund is below $300,000 Other Sources Donations, rewards Interest on invested funds Annual Receipts by Sources, 1908-1913 City tax levy and Donations and . Employees disciplinary receipts from Total Tears 1% of salaries deductions annual ball Interest Receipts 1908 $2,039.45 (a) $11,890.26 $ 685.00 $2,272.08 $16,886.79 1909 2,089.50 (b) 12,225.53 600.00 3,081.80 17,996.83 1910 2,013.20 (b) 13,025.20 970.00 4,208.18 20,216.58 1911 2,252.35 (b) 13,360.83 400.00 4,721.19 20,734.37 1912 2,381.55 (b) 13,137.79 131.00 5,717.18 21,367.52 1913 2,527.38 (b) 13,040.40 3,017.50 6,003.95 24,589.23 (a ) Actual amount (b) From total "salary deductions" reported $200 per annum was estimated as disciplinary deductions and included in next column Annual Disbursements, 1908-1913 Years Pensions and Receipts Admin. Exp. and Miscellaneous Total Disburse- ments 1908 $ 3,270.35 1909 4,220.00 1910 I 5,302.00 1911 6.557.57 1912 10,973.95 1913 13,470.86 $276.78 $ 3,547.13 221.57 4,441.57 478.12 5,780.12 309.62 6,867.19 198.51 11,172.46 65.75 13,536.61 298 DENVER Comparative Growth, of Receipts and Disbursements, 1908-1913 Disbursements Per cent Annual Tears Receipts Amount of Receipts Surplus 1908 $16,886.79 $3,547.13 21% $13,339.66 1909 17,996.83 1910 20,216.58 1911 .*. 20,734.37 1912 21,367.52 1913 24,589.23 4,441.57 25 13,565.26 5,780.12 29 14,436.46 6,867.19 33 13,867.18 11,172.46 52 10,195.06 13,536.61 55 11,052.62 Amount of Fund at the End of the Years 1907-1913 1907 $ 39,250.26 1908 52,589.92 1909 : 66,145.18 1910 80,581.64 1911 94,448.82 1912 104,643.88 1913 115,696.50 Growth of Pension Roll, 1908-1913 Pensioners on Roll, December 31 Tears Total Members Widows Children 1908 14 3 6 5 1909 14 4 6 4 1910 17 6 7 4 1911 21 9 8 4 1912 28 12 11 5 1913 30 12 13 5 DEPARTMENT OF SAFETY 299 Comparative Growth of Salary and Pension Rolls, 1908-1913 w a; a> 2 o "o. g Sh a © o Ph > =4-1 > o u > +j >> '-£ o -+J a o CB 03 a oj =4H O =4-1 O 03 O Sh s* -t-j ^-^ ■^ ~ O 0) fH c s m a) s s 3 o > •r-f -t-< 5 ^ o ° i* £ £ Pn < <; Pn- Pensioners Pension Roll 1908. ..193 14 7 $203,945.00 $ 3,547.13 1.74 1909. ..192 14 7 208,950.00 4,441.57 2.13 1910. ..207 17 8 201,320.00 5,780.12 2.87 1911. ..207 21 10 225,235.00 6,867.19 3.05 1912. ..200 28 14 238,155.00 11,172.46 4.69 1913. ..216 30 14 252,738.00 . 13,536.61 5.36 Increase 1 913 over 19 08.12% 114% 24% 282% (a) Estimated on basis of amounts of 1% salary deductions of firemen turned over to the fund during the corresponding years 300 DENVER OPERATION OF THE POLICE PENSION FUND, 1908-1913 Benefits The police pension fund was established in 1904 for the payment of pensions to disabled policemen and their dependents. Disability Pensions to Members 1 — One-half average salary for one year preceding retirement at any age or after any service for permanent disability in the performance of duty 2 — One-half average salary for one year preceding retirement to members 60 years or more of age and after 20 years' service if found unfit for the performance of duty. Pensions to Dependents Pensions are paid only to the dependents of policemen who die from injuries in the performance of duty while in active service as fol- lows: 1 — To the decedent's mother. ., ,.$ 72 per annum 2 — To the decedent's father 72 per annum 3 — To each child under the age of 14 72 per annum 4 — To the widow until she remarries. ..,.., -360 per annum The aggregate of the above pensions is limited to one-half average salary for one year preceding the death of the policeman. Administration The fund is administered by the board of fire and police commis- sioners. The city treasurer is also the treasurer of the fund. Income The income of the fund is derived from the following sources: Employees' Contributions One per cent of salary City, Indirect Dog licenses ; 50% of automobile licenses ; proceeds of un- claimed property; disciplinary deductions from salaries of policemen; police court fines City, Direct An annual appropriation of a "reasonable" sum Other sources Donations and gifts ; 50% of rewards to policemen Interest on invested funds DEPARTMENT OF SAFETY Annual Receipts by Sources, 1908-1913 301 City— Direct appropriation and Donations Employees — ■ miscellaneous and Total Tears 1% of salaries revenues rewards Interest Receipts 1908. . ...$2,074.25 $ 8,678.30 $ 30.00 $1,732.71 $12,515.26 1909.. . .. 1,990.34 10,221.80 322.50 2,250.26 14,784.90 1910. . . .. 2,120.95 10,059.85 382.00 3,341.49 15,904.29 1911.. . . 2,374.45 9,166.95 330.00 3,318.88 15,190.28 1912.. . . . 2,295.00 9,323.50 136.25 3,877.19 15,631.94 1913.. . . .. 2,597.50 11,033.25 147.35 4,161.85 17,939.95 Annual Disbursements, 1908-1913 Tears Miscellaneous Total Dis- Pensions Expenses bursements 1908 $ 3,790.00 $150.59 $ 3,940.59 1909 5,481.88 89.17 5,571.05 1910 6,628.00 465.34 7,093.34 1911 7,540.25 69.08 7,609.33 1912 8,069.30 13.33 8,082.63 1913 13,548.55 92.25 13,640.80 Comparative Growth of Receipts and Disbursements, 1908-1913 Tears Receipts Disbursements Per cent Annual "Amount of Receipts Surplus 1908 ..$12,515.26 $3,940.59 31 $8,574.67 1909 14,784.90 5,571.05 38 9,213.85 1910 15,904.29 7,093.34 45 8,810.95 1911 15,190.28 7,609.33 50 7,580.95 1912 ... 15,631.94 8,082.63 52 7,549.31 1913 17,939.95 13,640.80 76 4,299.15 302 DENVER Amount of Fund at the End of the Years 1907-1913 1907 $30,699.91 1908 39,274.58 1909 , 48,488.43 1910.... §7,299.38 1911 64,880.33 1912.. 72,429.64 1913 76,728.79 Growth of Pension Roll, 1908-1913 Pensioners on Roll, December 31 Tears Total Members Widows Children 1908 17 1 10 6 1909 22 1 12 9 1910 24 1 15 8 1911 24 2 15 7 1912 37 10 17 10 1913 38 12 17 9 Comparative Growth of Salary and Pension Rolls, 1908-1913 o o ft CD a u ccj OJ o i — i ft CD > • o CD > o +^> 03 CD a o> a f3 PI CD a a O a t* £ z Pn < < P* Pensioners Pension Roll 1908... .216 17 8 $207,425.00 $ 3,940.59 1.90 1909... .234 22 9 199,034.00 5,571.05 2.80 1910. . . .234 24 10 212,095.00 7,093.34 3.34 1911... .241 24 10 237,445.00 7,609.33 3.20 1912... .249 37 15 229,500.00 8,082.63 3.52 1913.,. .248 38 15 259,750.00 13,640.80 5.25 Increase 1913 over 1908 1.15% 125% 25% 246% (a) Estimated on basis of amounts of 1% salary deductions of policemen turned over to the found during the correspond- ing years. DEPARTMENT OP SAFETY 303 Part V — The Office of Sheriff and County Jail DEPARTMENT OF SAFETY 305 PART V. THE OFFICE OF SHERIFF AND COUNTY JAIL SHERIFF'S OFFICE Commissioner of Safety, Ex-Officio Sheriff The commissioner of safety is ex-officio the sheriff. He delegates his powers and functions as to the management of this office to an un- der-sheriff. "With the adoption of the commission form of government, the office of sheriff, which was formerly a county office, became a part of the city government. Its functions, however, which were to serve le- gal processes, enforce orders of the courts, and supervise the county jail, were in no wise changed. Although under the supervision of the commissioner of safety the office and its management are independent of the department of safety and are conducted in accordance with the procedure followed when the sheriff was a county officer. All employees of the sheriff's office, including the under-sheriff, are on a salary basis and all fees are turned into the city treasury. The office is divided as to functions into three branches; civil, criminal and the county jail. The sheriff's office and the county jail are conducted independent- ly of each other, but both are supervised by the under-sheriff. Eleven Deputy Sheriffs For the service of processes and the execution of court orders the sheriff 's office is provided with the following staff : . 1 chief clerk 2 deputy chief clerks 1 stenographer 1 chief deputy 10 deputies The deputies are assigned to duty as follows : The chief deputy assisted by two other deputies is in charge of the criminal branch of the office ; one deputy serves as chauffeur of a tour- ing car maintained by the sheriff's office ; one deputy is assigned to the juvenile court; and the remaining six deputies are engaged chiefly in the service of civil process, except that during four months of the year when two extra criminal parts of the county court are in session two of these deputies serve as bailiffs. The six deputies engaged in the service of civil processes are not assigned to duty in- districts ; they receive assignments as the services come into the office, under the direction of the under-sheriff. Character of Work Performed " The civil branch of the office is devoted to the service of civil pro- cess', the'conducting of auction sales of personal-and real property iip"6n 306 DENVER writs of execution, and the service of jury notices. The criminal branch of the office is engaged in the transportation of prisoners and the service of warrants, extraditions, capias, mittimus, and subpoenas for the criminal court. Fifty Per Cent of "Service" Jury Notices During the month of November, 1913, the entire staff of eleven deputies handled 1351 services, or an average of a little over four per day. During the month of>September, 1913, the entire number of serv- ices handled by these deputies was 1066 or an average of three per day. In addition to serving these processes some of the deputies were en- gaged in the courts in connection with criminal eases. Of the total of 2417 during these two months, 1021 were notices of jury duty. Thus, nearly half of the services handled by the sheriff's office are sum- monses for jury duty. Jury Notices Could Be Served by Police Force There is no legal reason why jury notices could not be served by members of the police force. The difference, according to the law, would be that the policeman would be required to make an affidavit of service. The change would be comparatively easy and it would cer- tainly result in just as efficient service. A printed affidavit could be attached to the jury notice to be signed and sworn to before a notary public. A policeman would be even more likely to effect a service than would a deputy sheriff who might have to make several visits be- fore finding a person who could legally accept service of a jury notice. A policeman on one tour of duty failing to effect service could turn over the jury notice to his relief. If this were done about half of the work of the civil branch of the sheriff's office could be performed without extra cost. to the city. Although the statutes provide that the courts can appoint bailiffs to be paid out of the fees of the court or out of their own appropria- tion, at least three deputy sheriffs are assigned during the year to per- form the duty of bailiffs. The salary of a deputy sheriff is $1,500 a. year while the statutory salary of the bailiff is $900 per year. The sheriff should not assign deputies to perform duties as bailiffs and the deputy now assigned to the juvenile court should be withdrawn. The process of that court should take the same course through the sheriff's office as do all other legal process. There is no reason for having a deputy sheriff serve as a chauffeur for the under-sheriff. By transferring the service of jury notices to the police, having the courts appoint bailiffs and transferring the deputy sheriff now serving as chauffeur to active work the force of deputy sheriffs could be great- ly reduced at a saving to the city. - While it would be possible to reduce the number of deputies if the above changes were made, it is not intended to intimate that the depu- DEPARTMENT OF SAFETY 307 ties are not at present performing their duties properly. An examina- tion of the records and the procedure shows that the deputies at pres- ent are diligent in the service of process and that the supervision of the office by the under-sheriff is effective. Office Staff Should Be Reduced To docket and record the services handled in the office of the sher. iff, three clerks and one stenographer are employed. The summons clerk records all summonses, citations and subpoenas and the chief clerk and the deputy all executions, attachments, replevins, original suits, etc. The stenographer typewrites copies of returns, services and processes. The chief clerk also conducts auction sales of real prop- erty. The amount of business transacted at the sheriff's office does not warrant the services of three clerks and a stenographer. All of the pro- cesses could be docketed and recorded by two clerks, one of whom should be a typist. One clerk, serving as entry clerk, should receive every document coming into the office. The second clerk and typist should keep the books and attend to the returns. There is no need for the services of a stenographer, since all of the typewriting necessary in the office is copy work. Office Should Have Rubber Stamp for Endorsing Returns Processes which under the law are required to have the time of receipt shown upon their face are endorsed in ink ; other papers are not marked with the time of receipt. The office should be equipped with a time clock stamp and every paper should have the time of receipt stamped upon the face of it. Returns are endorsed in typewriting. Considerable time could be saved by providing the office with a series of rubber stamps with which to stamp the return endorsement on the process. No Need for Touring Car Because the sheriff's office has no prisoners' van for the transport- ing of prisoners a touring car is maintained. This automobile, how- ever, was not purchased by the present under-sheriff, but was inherited by this administration. There is no need for continuing to use this touring ear, however, since the department of safety maintains a seven- passenger touring car which could be used by the sheriff's office as well. The one automobile could perform all the services required by the entire department of safety. It is therefore recommended that the sheriff discontinue the use of this touring car. Records Well Maintained The records of the office are maintained in accordance with the practice in most properly equipped sheriff's offices. 308 DENVER Sheriff Receives No Reports The deputy sheriffs do not file daily reports showing their activ- ities nor does the under-sheriff file a report with the commissioner of safety advising him of the operation of the office of sheriff. The deputy sheriffs should be required to file reports upon every process delivered to them for service. These reports should be pre- pared upon specially printed cards and filed with the under-sheriff each morning. The under-sheriff should file a daily report with the sheriff showing the number of process received, the amount of fees collected, the number of services by each of his deputies, the number of deputies absent and the causes for their absence, and a complete de- tailed report of the business transacted by the office during the pre- ceding 24 hours. This report should be independent of the report on the county jail. Fee for Postage Should Be Charged Lawyers requiring written notice of returns should be required to pay postage for same. When papers are received lawyers should be asked whether they desire to be notified by mail of the action taken by the sheriff's office upon the process and if they so desire, a fee should be charged. The office should have regular printed forms upon which to notify the lawyers. DEPARTMENT OF SAFETY 309 COUNTY JAIL Organization The administrative head of the county jail is the commissioner of safety, serving ex-officio as sheriff. In the supervision of the jail, how- ever, he delegates his powers to the under-sheriff. The executive head of the jail is the warden, who is in immediate charge of the institution. He is appointed by the commissioner of safety to whom he is responsible, although he reports directly to the under-sheriff. The warden is assisted in his management of the jail by one clerk, 12 jail guards, one chef, one matron, one engineer and two assistant engineers. Three Classes of Prisoners The county jail receives and detains three classes of prisoners, fed- eral, bound over and persons committed to serve specific terms. All prisoners taken into custody by the United States authorities are remanded, pending their trial, to the county jail. The federal gov- ernment pays for the board of these prisoners at the rate of 60 cents per day. All prisoners awaiting trial in the city of Denver are remanded to the county jail where they are referred to as "bound over" cases. Convicted Prisoners Prisoners convicted in the justices' and municipal courts and in some cases in the district court, are committed to this jail to serve sent- ences of from four days to one year. The average term is about one month. Persons convicted but whose cases are upon appeal are likewise committed to the county jail. There are at present in the jail two men convicted of murder whose cases are on appeal. One of these men has already been detained almost three years. In the same class with the federal prisoners are prisoners detained for other jurisdictions, such as Jefferson County, etc. In such cases the city is paid at the rate of 35 cents a day to cover the expense of feeding these prisoners. Thus, in addition to serving as a detention jail for housing pris- oners awaiting trial, the county jail is also a prison. Therefore, its functions are twofold, since the treatment of persons awaiting trial and convicted persons must necessarily be different. All prisoners are sub- stantially treated alike, except in the case of federal prisoners who re- ceive different food, are restricted as to visitors and are not used as "trusties." No Medical Inspection of Prisoners When Admitted Prisoners are received upon all days of the week. Accompanying each prisoner must be a commitment signed by a justice. The prisoners 310 DENVER when admitted are searched and all of their property is taken from them. A physician makes a daily visit to the prison and prescribes for prisoners who are found to be ill, but prisoners are not examined at the time of their admission. Thus, it would be possible for a prisoner suf- fering from a contagious or infectious disease to start an epidemic throughout the jail and require the institution to be quarantined. Most of the prisoners are admitted between 11 and 1 o'clock. While it may not be practicable to conduct a physical examination of all prisoners at the moment they are admitted, it, however, would be possible to confine all incoming prisoners in one part of the prison and to require the physician to make his visits to the jail before 1 o'clock and then to examine the new prisoners. In the event of prisoners being admitted later in the day the physician could be summoned to examine them before they were assigned to cells. Methods of Handling Property Not in Accordance with Best Practices Property taken from the prisoners is handled as follows : All money is delivered to the clerk who places it in the safe and makes a pencil record of the same upon an envelope. Upon this envelope he enters the name of the prisoner, the amount received and the date received. He does not deliver any receipt to the prisoner, nor is any entry made in a book record. The prisoner is not required to sign a statement showing the amount of money taken from him Other property taken from the prisoners is placed in a small canvas bag, tagged with the name of the prisoner. Unless such property includes jewelry or other valuables, no record is made on the tag or upon any other record. If the prop- erty does include jewelry the only record made is in the form of a list upon the tag. No detailed description of the property, such as the number of the watch case, etc., is made. The method of handling the money belonging to prisoners is espe- cially defective since it does not furnish protection either to the pris- oner or to the jail authorities. It is a common practice for the prisoners to have money delivered to the clerk of the jail for their use. In such case the clerk makes a pencil note of the amount received upon the envelope of the prisoner, but he issues no receipt nor does he make any record in any book. Prisoners desiring to draw upon their fund sign written orders upon the warden which are delivered to the clerk who pays out the money. In such cases the clerk then makes another pencil entry upon the envelope showing the amount and date drawn. Thus, it would be possible for a prisoner to instruct a visitor to leave, say $50, with the clerk for the use of the prisoner. If the person so instructed were dishonest he could deliver but $1, and declare to the prisoner that he had delivered $50. The clerk would be without any evidence to disprove the statement of the visitor, while the visitor would likewise be without evidence of delivery. It would then be the visitor 's word against the word of the clerk of the prison. DEPARTMENT OF SAFETY 311 It is recommended that all property taken from prisoners be prop- erly recorded and that the prisoner be required to sign a statement as to the property taken from him. Persons leaving money or valuables for prisoners should receive a detailed receipt for same. * Prisoners Are Permitted to Wear Their Own Clothing The chance of infecting the jail with contagious diseases is exceed- ingly great since all prisoners, except those known to be addicted to the use of drugs, are permitted to wear their own clothing. While prisoners detained pending trial should not be placed in prison garb, at least all prisoners who have been convicted and who are serving time should be furnished a complete prison garb of uniform type and easy to clean. Their own garments should be removed at the time of admis- sion and fumigated in the same manner as is done in most hospitals. \ * During the course of the survey the attention of the warden was called to the defect in this practice and it was immediately changed to meet the recommendation made. It is neither recommended nor suggested that the prisoners be placed in striped suits or any other degrading type of garment. The recommendation is made not only as a protection against disease and uncleanliness but as a disciplinary measure as well. Even prisoners who are detained pending trial, if their own gar- ments are unclean, should be required to wear the prison garb at least until their clothing has been sterilized. Cost of Feeding Prisoners Excessive The cost of feeding prisoners, at the time of the survey, was ap- proximately 19 3 /o cents per day. The food served compared with the menus of other county jails and prisons may be said to be anything but prison fare. Each prisoner, with the exception of the federal prisoners, receives on an average per day : 1 pound of meat 1 " " bread % " " potatoes *4 " " green vegetables 2 ounces of corn meal 1 gill of pure syrup 2 pints of coffee Some idea of the kind of meals served can be secured from the following menu : Sunday Breakfast: White meal mush and syrup 8 ozs. of bread and coffee with milk 312 DENVER Dinner: Soup Corn beef and cabbage Dill pickles, potatoes and 8 ozs. of bread Monday Breakfast : Cornmeal mush and syrup 8 ozs. of bread and coffee with milk Dinner: Soup Stewed beef with vegetables Beans, potatoes and 8 ozs. of bread Tuesday Breakfast : Stewed prunes 8 ozs. of bread and coffee with milk Dinner : Soup Irish stew and dressing Sliced beets in vinegar, potatoes and 8 ozs. of bread Wednesday Breakfast : White meal mush and syrup Bread and coffee with milk Dinner : Soup Stewed beef with vegetables, lima beans, potatoes and 8 ozs. of bread Thursday Breakfast : Stewed figs Bread 8 ozs. and coffee with milk Dinner : Soup Mutton stew with dumplings, stewed carrots, potatoes and 8 ozs. of bread Friday Breakfast : Cornmeal mush and syrup 8 ozs. bread and coffee with milk DEPARTMENT OF SAFETY 313 Dinner : Soup Irish stew, mashed turnips, potatoes and 8 ozs. of bread Saturday Breakfast : Stewed peaches 8 ozs. of bread and coffee with milk Dinner : Soup Stewed beef with dumplings, Mexican beans, potatoes and 8 ozs. of bread The following is an average menu of the food served to "trusties" (prisoners who work about the jail) : Breakfast : Hash, mush and syrup or stewed fruit Bread, coffee, milk and sugar Dinner : Supper: Soup Roast beef or mutton with brown gravy Potatoes, coffee, bread and pie Steak, chops or stew, with fried potatoes Bread, coffee, milk and sugar The trusties are not served individual portions and they are per- mitted to eat as much as they desire. The following is the average menu of the food served the federal prisoners : Breakfast : Steak, chops, Hamburger steak or cornbeef hash with fried potatoes Mush and syrup or stewed fruit, bread, coffee, milk and sugar Dinner: Soup Mutton with brown gravy, mashed or browned potatoes, veg- etables, bread and coffee Supper: Steak, chops or stew, with fried potatoes, bread and coffee Green vegetables are also served to all prisoners. 314 DENVER The average menu served all prisoners for dinner on Thanksgiving and Christmas day is — Soup Roast turkey and dressing, cranberry sauce and giblet gravy celery, beets in vinegar, mashed potatoes, mince pie, assort- ed cakes, fruit, coffee and cream and sugar Prisoners Allowed to Take Food to Their Cells In addition to the food served at regular meal times, prisoners are permitted to take food to their cells to eat at their leisure. Prisoners are also permitted to purchase for their own consump- tion such groceries, without restriction, as they are able to buy. This is bad practice for it serves to destroy discipline and makes absolute cleanliness impossible. In the Allegheny County jail, located in Pittsburgh, Pa., prisoners are fed three times a day at an actual cost of approximately 6Vk cents per day. The food is wholesome and nutritious but it is served in smaller quantities than is the practice in the Denver County jail. The menu for a week in the Allegheny County jail is made up somewhat as follows : N Sunday Breakfast : Bread and coffee (for workers or trusties, bread, coffee and potatoes) Dinner : Bread and soup Supper: Raisin bread Monday Breakfast : Bread and coffee (for workers or trusties, bread, coffee, potatoes and Ham- burger steak) Pinner: Bread and soup Supper: Hamburger steak and bread Tuesday Breakfast: Bread and coffee (for workers or trusties, bread, coffee, Hamburger steak and potatoes) DEPARTMENT OP SAFETY 315 Dinner: Bread and soup Slipper: Hamburger steak and bread Wednesday Breakfast: Macaroni, bread and coffee Dinner: Bread and soup Stopper: Bread and stewed peaches Thursday- Breakfast : Bread and coffee (for workers or trusties, bread, coffee, macaroni and Ham- burger steak) Dinner : Bread and soup Supper: Hamburger steak and bread Friday Breakfast : Bread,*coffee and potatoes Dinner: Bread and soup Supper: Bread and syrup Saturday Breakfast : Bread and coffee (for workers or trusties, bread, coffee, macaroni and Ham- burger steak) Dinner: Bread and soup Supper: Hamburger steak and bread All prisoners in this jail desirous of working are assigned to duties about the jail so that the majority of the prisoners receive the meals for workers or trusties. Prisoners are permitted to eat as much bread as they choose and the soup is made from good meat and fresh vegetables. 316 DENVER While the above menu is not recommended as an ideal prison fare, the fact remains that it is nutritious and the prisoners to whom it is served were found to be in good physical condition. Prisoners Allowed to Purchase Extra Meals From Chef of Jail It has been the practice to permit all prisoners who desire to obtain meals other than those served by the jail to purchase the same from the chef of the jail at a cost of $1 per day. According to the state- ment of the warden and of the chef himself, the materials are purchased outside of the jail and cooked in the prison kitchen. This privilege is extended not only to persons awaiting trial but also extended to con- victed prisoners. This practice is to be condemned. In the case of con- victed prisoners it tends to weaken discipline. In the ease of other prisoners it permits the chef, who is a salaried employee of the county, to carry on private business in a public institution. The county is pay- ing the chef for his whole time. There was no evidence that the stores of the institution are affected by this, and the chef was able to present grocers' and butchers' bills to show that he had made independent pur- chases in connection with these transactinos. Prisoners Could Be Properly Fed for Less Money While prisoners committed to jail should be furnished with whole- some and nutritious food it is not wise to provide the comforts and con- veniences of home life, since, aside from the expense involved, depriv- ing the prisoner of table delicacies is one of the few means to punish prisoners at the disposal of the authorities of short term jails. It is recommended, therefore, that the meals served in the county jail consist merely of sufficient wholesome and nutritious food to keep the prisoners in proper physical condition. This could be done at less cost than l!) 1 /^ cents per day. * Trusties Should Receive Same Food as Prisoners Only 35 of the prisoners are provided with any work. The others have no proper means of exercising, and consequently do not need the amount or kind of food that is necessary for men who are required to work in the open air. It will be noted from the menu that the trusties are fed three meals a day and meat at each meal. They are also furnished table delicacies in the form of dessert. In other words, they are given all they desire to eat, and served at a special table in the kitchen. In addition to this they receive tobacco without cost. Trusties perform such work as window-cleaning, baking, kitchen work, etc. They have special cells apart from the other prisoners and they are permitted to go about the jail without restrictions. The trus- ties are sufficiently favored in return for the work performed without giving them any different food than is furnished other prisoners. It is recommended, therefore, that the trusties be fed as are all prisoners, and that they be required to eat in the general mess with the other prisoners. DEPARTMENT OP SAFETY 317 No prisoner should be permitted to carry food to his cell, and all prisoners should be restricted as to the amount and kind of groceries which they may purchase from outside the jail. The practice in most well-governed prisons is to permit prisoners to receive one order of groceries a week, and these groceries must be limited to ordinary neces- sities and to small quantities. If the prisoners were fed three times a day, instead of twice, as they should be, depriving them of carrying food to their cells would not work a hardship. The heavy meal, at which meat is furnished, should be served in the middle of the day, instead of in the evening. Chefs Should Be Prohibited from Having any Business Relations with Inmates The practice of permitting prisoners to board in the jail at the rate of $1 per day should be discontinued at once. Committed prisoners, of course, should not be allowed food other than that served by the prison, with the exception of some additional groceries, as already stated. Prisoners awaiting trial are entitled to different treatment. Conse- quently, if they desire food other than the county serves and are able to pay for it, they should be permitted to send outside of the jail for it. For this purpose the county should contract with a restaurant to supply such meals as "bound over" persons desire to buy. Such a restaurant should be required to pay for the privilege of serving the jail, and the contract should give the city the right at any time to cancel it upon evidence that the contractor has sent into the jail drugs or any pro- hibited articles. Absence of Prison Discipline Inasmuch as no provision is made to provide work for convicted prisoners which would occupy their time and serve as a disciplinary measure, the warden is unable to maintain strict discipline among the prisoners. Except that the prisoners are required to conduct them- selves in an orderly manner there are no rules governing their conduct. The consequence is that from the time they arise in the morning until they retire in the evening, which time is optional with themselves, prisoners are permitted to occupy themselves as they see fit. Card playing and ordinary discussions are among the most common forms of pastimes. As many as six prisoners were observed in a game of cards for matches. "While there was no evidence that the prisoners were actually gambling for money, it would scarcely be possible to prevent gambling for money inasmuch as a prisoner might lose in such a game and order a transfer of the amount of his loss from his funds to the winner. Many of the cells are decorated with pictures of all kinds which have been pasted upon the walls by prisoners. "What discipline is maintained is through the aid of what is known as a "kangaroo" court. Each division of the jail elects its own sheriff and judge, who are responsible to the warden for the discipline of their respective divisions. 318 DENVER A Workhouse Badly Needed The county jail as conducted today, except that it deprives the prisoner of liberty, is neither a reformatory nor a penal institution. Prisoners are not subjected to discipline such as would tend to remind them that they were confined in a jail, since there are no rules govern- ing their conduct. They are permitted to wear their own clothing, they are well fed, and they are allowed such amusements as they can arrange for even to the extent of a night meal. There is no rule against obtain- ing magazines and daily newspapers, nor is there any rule requiring prisoners to bathe at definite hours nor retire at a specified time. Prisoners are not permitted to remain in bed during the day, however, except upon order of the jail physician. These conditions point to the need of a work house. Some provi- sion should be made at once for providing work for the inmates of the county jail. The proposed rock pile in the yard of the jail would scarcely serve the purpose, although it would at least furnish some occupation for the prisoners. The jail could operate a laundry, and do the laundry work for some of the city institutions. In the county jail of Allegheny County, there is maintained a laundry which not only washes all of the linen and clothes for the jail, but also does all the laundry work for the juvenile detention house and washes the towels for the public buildings. During the year 1913, with an average of 12 prisoners working in the laundry, over 250,000 pieces of clothing were laundered and on an average of 1,000 towels a day. The cost of the installation would not be excessive. The equipment of the laundry of the Allegheny County jail consists of one mangle, two washing machines, one extractor, one tumbler, and five ironing boards. All of the machinery is operated by electricity. The laundry is supervised by one jail guard. The machin- ery necessary to conduct a laundry is so simple that it does not require skilled laborers. Too Many Visiting Days Prisoners are permitted to receive visitors, without restriction as to number, on Tuesdays and Fridays from 9 a. m. to noon and from 2 p. m. to 4 p. m. In addition to the regular visiting days, prisoners may receive visitors at any time upon passes which are furnished by the under-sheriff. Federal prisoners, however, are not permitted to receive visitors except upon passes from the federal authorities. The presence of visitors not only inconveniences the jail author- ities, but also reduces the punishment intended to be imposed upon the prisoners. Sunday, which is the logical visiting day, is given over to church services. By having visiting days during the week and prohibit- ing visitors on Sundays, a hardship is imposed upon the families of the prisoners, since it becomes necessary for them to remain away from their work in order to visit their relatives in jail. It is recommended, therefore, that the rules of the jail be changed making Sunday the only visiting day and restricting the number of DEPARTMENT OP SAFETY 319 visitors any one prisoner may receive. All church services should be required to be over by noon on Sunday. Guards Do Not Wear Uniforms None of the employees of the prison wear uniforms. It is recom- mended that all of the jail guards be required to wear a dignif'ed uniform. No Regular Inspection of Cells Although the jail is clean and well kept, the cells, due to the fact that prisoners are permitted to keep their own clothing, were untidy, although not unclean. The officers of the "kangaroo courts" conduct inspections of their own, but there is no regular inspection hour and no guard who is responsible for the conduct of a regular inspection tour. In the interest not only of cleanliness but of jail discipline as well, there should be a morning inspection at which all prisoners would stand at attention in the corridor immediately outside of their cells while the warden and his deputy inspected each cell and the prisoners' general appearance as well. "While it is permissible in long term prisons to -allow prisoners to arrange their cells in such a manner as to afford them the most com- fort, it is unwise to permit short term prisoners to decorate their cells or to store reading matter in them. Prisoners Are Not Furnished Towels The prisoners are required to furnish their own towels. As a result the more fortunate prisoner usually loans his towel to his cell mates. In many cells three or four prisoners were observed using one towel, and many of the towels were in need of laundering. Prisoners should be furnished towels, which should be laundered in the prison laundry. No Fence Around the Jail Yard Because the public has access to the jail yard, it is possible for friends of the prisoners to pass into parts of the prison, drugs, files, etc. It is impossible, however, for the warden to use the services of his prisoners with any amount of freedom for keeping the lawns in condi- tion and maintaining the roads about the jail. A fence would not in- volve great expense and would serve to prevent the introduction into the jail of drugs, etc. The fence need only be of wire construction, and not a large prison wall. Prisoners are Released to Constables Without a Court Order Prisoners are released 1 — At the expiration of their term of imprisonment 2 — Upon a court order 3 — To constables and deputy sheriffs without an order. 320 DENVER It is the practice to deliver to constables prisoners held pursuant to a warrant of the court to which the constable is attached without any order from the court or receipt from the constable. Thus, it would be possible for a constable desiring to accommodate a prisoner to take him from the jail and to return him at such time as he might see fit, even several days later. The warden should require that an order from the court be issued before delivering a prisoner to a constable. All prisoners delivered to deputy sheriffs, constables, police officers, or any other persons having a right to take them from the jail, except at the expiration of a prisoner 's term of imprisonment, should be receipt- ed for, and the receipt should show the reason for the prisoner leaving the jail, the time delivered from the jail, whether upon an order of court, anrl the name of the judge signing the order. This receipt should be signed by the officer to whom the prisoner is delivered, and a record of it made in the jail record book. DEPARTMENT OP SAFETY 321 RECORDS AND REPORTS Warden's Daily Report Each morning the warden forwards to the office of the under- sheriff a daily report showing the total number of prisoners in the jail, the names of the prisoners received, the number received, and the num- ber discharged. This record does not serve to keep the sheriff prop- erly informed of the activities of the warden and the conduct of the jail. The daily report should be made out in duplicate, one copy going to the commissioner of safety. The report should contain among other things the following information : Total number of prisoners in the jail at 8 a. m., classified as to male, female, federal, bound over, committed, on appeal, and for other jurisdictions; number of prisoners received during the preceding 24 hours ; number sent to court and number returned ; number delivered to constables and number returned ; number of prisoners detailed as trusties ; number of prisoners sick ; number treated by physician ; num- ber punished or disciplined, with the reason for punishment and a de- tailed report upon the kind of punishment administered (if it be soli- tary confinement, the time the prisoner was placed in the solitary con- finement cell, the food served him while there, and the time he was returned to his regular cell) ; number of prisoners detained for outside jurisdictions, actual number of meals served during the preceding 24 hours ; number of meals permitted to be brought in from the outside ; number of visitors admitted, upon pass and without pass; number of prisoners confined to the section of the jail in which are kept "drug fiends." It would greatly aid the warden in tabulating the statistics con- cerning his jail if he kept a copy of this daily report on file in his own office. The report should be upon a specially prepared printed form of a size which would permit of binding, instead of folding and filing same. Grocery Orders Considerable time is consumed by the clerk in the preparation of grocery orders received from prisoners. It is recommended that the grocer having the privilege of serving the jail should provide a printed order form upon which should appear a list of the groceries which the warden permits to be delivered, and attached to this an order upon the clerk to pay for same.* Record of Prisoners The record of prisoners is kept in a large bound book, having printed headings calling for pedigrees. This book is kept properly, except that it contains no record of the property taken from prisoners, nor is there sufficient information concerning the manner in which prisoners are released. Under the heading "remarks" should be posted definite information concerning the manner of the release, such 322 DENVER as "released upon order of Justice or l f} "released upon bond accepted by the sheriff or Justice ; "time expired and released at 7 a. m." etc. "delivered to deputy sheriff to be taken to court," showing the time and date of such delivery and the time and date of return. No Health Records are Maintained The jail physician maintains no health records of the prisoners. It is recommended that proper health records be established so as to show the name, date, time, and cause of illness of prisoners, with a history of the treatment, etc. No Attorneys' Register Is Kept No register is kept of visits of attorneys to prisoners pending trial. An attorneys' register should be opened, and each lawyer should be required, upon visiting the jail, to sign his name, the name of the pris- oner, the time and date of the visit. *This has been installed since this survey was made. i No Diary Showing 1 Date of Discharge of Prisoners is Maintained All commitments which accompany prisoners are arranged in the order of the dates of discharge of the prisoners. While this method of filing may be fairly satisfactory, it is not as serviceable or as accurate as a diary would be, since these commitments are being constantly handled and disarranged. It is recommended that a proper diary be opened, and in it entered chronologically the date each prisoner is due for discharge. Thus each day the clerk would have before him a list of the prisoners due for dicharge. No Bulletin Showing the Number of Inmates The warden should erect a bulletin board in the office on which should be shown the number of prisoners of the various classes con- fined in the institution. This would be inexpensive, as it could easily be made by the prisoners. Rules and Regulations It is recommended that the warden promulgate, with the approval of the sheriff, a proper set of rules and regulations governing the jail. Such rules should require the maintenance of jail discipline. While it is not recommended that the discipline be so rigid as to be inhuman or not in keeping with the modern theories of conducting penal institu- tions, it is believed that it should be of such a character as to prohibit such practices as card playing, group discussions, keeping of cooked food in the cells, and disfiguring the walls with pictures. DEPARTMENT OF PROPERTY 325 REPORT ON A SURVEY OF VKE DEPARTMENT OF PROPERTY DEPARTMENT OF PROPERTY 327 CONTENTS Page Summary of Recommendations 329 Part I— The Office of the Clerk : Organization 337 Part II— The Office of the Recorder: Organization 341 Handling of Documents 344 Part III — The Park Commission : Jurisdiction * 351 Organization 352 Passing of Bills 354 Accounts and Records 354 Engineering Force 355 Construction and Maintenance of Park Roads 356 Municipal Bath House 356 Park Roads 356 Apportionment of the Cost of Park Improvements 357 Mountain Parks 360 Playgrounds 360 Part IV — The Office of the Building Inspector: Organization 363 Building Inspection 366 Electrical Inspection , 369 Plumbing Inspection 371 Boiler and Elevator Inspection., 372 Part V — The Public Utilities Commission : Organization 377 Part VI — The Office of the Sealer of "Weights and Measures : Organization 383 Powers and Duties 383 Procedure 384 Quarters and Equipment 386 Conspicuous Defects in Present Practice 387 Records and Reports 390 DEPARTMENT OF PROPERTY 329 SUMMARY OF RECOMMENDATIONS The summary of recommendations is as follows: The Clerk 1 — That the office of clerk be abolished and that the auditor be made ex officio clerk of the council. 2 — That, so long as the present office is continued, the positions of deputy and stenographer be combined. 3 — That, if the office is to be retained, a bureau of information and complaints and a municipal reference library be organ- ized therein. The Recorder 1 — That the schedule of recording fees be revised so as to provide sufficient receipts to provide for the expenses of the office. 2 — That receipts be given for all fees collected, and that dupli- cates thereof be transmitted to the auditor to serve as a basis of control. 3 — That cash be received only by the cashier, who should be held responsible therefor. 4 — That pen transcription of documents be abandoned and that either the use of book-typewriting machines be extended or a photographic process adopted. 5 — That office procedure be standardized so as to provide an equitable distribution of duties and facilitate the progress of the work. 6 — That a register be installed to provide for a record of cases in which documents are recorded out of their regular order. 7 — That loose-leaf index volumes be substituted for the tight- board books now in use. 8 — 'That a mailing fee be collected in all cases where documents are returned by mail. 9 — That delivery boxes be placed under the supervision of a clerk. 10 — That some of the delivery boxes be fitted with locks and a rental be charged for the use thereof. 11 — That the recorder's office undertake to explain for the benefit of the public the principles and advantages of the Torrens system of registration. 12— That the constitutionality of the Taylor act, providing for the Torrens system, be tested in the courts. 13_That steps be taken to reduce the fire hazard in the office. 330 DENVER Park Commission 1 — That the park commission be continued until after the exten- sion work in the mountain parks and playground problems shall have been completed. 2 — That the park commission be reorganized with the view to relieving the members of all administrative detail. 3 — That the duties of the park commission and its relation to the commissioner of property be clearly defined by administra- tive code or charter amendment. 4 — That the public works engineering of the park commission be included among the duties of the department of improve- ments. 5 — That the general accounting records now maintained in the office of the park commission be abandoned and the neces- sary work made a part of the duties of the city auditor. 6 — That all park roads be constructed and maintained by the bureau of highways and bridges of" the department of im- provements, contingent upon the successful reorganization of the department of improvements upon an efficient and economical basis. 7 — That the park budget be made a part of the general city budget. 8 — That the park accounts be subjected to the general financial audit of the department of finance. 9 — That cost and expense records showing unit and job cost of operating, constructing, and maintaining parks be installed. 10 — That the principle of apportioning the cost of park improve- ments within a local district be abandoned. Building' Inspector 1 — That a bureau of building inspection be established for the issuance and control over all permits issued in connection with the construction, alteration, or repair of any structure or equipment therein. 2— That proper transportation facilities, preferably small auto- mobiles, be provided for the field inspectors of the proposed bureau of building inspection. 3— That the present offices of the chief electrical inspector and the permit division of that department be used by the head of the proposed bureau of building inspection and the cen tral permit division. 4— That all permits issued be drawn to standard size and r,™ vided with a graduated stub for indicating the amount «f payment received from the permitee amount o± DEPARTMENT OF PROPERTY 331 5— That all permit charges be received directly by the permit division of the proposed bureau of building inspection. 6 — That the present building inspection organization be abolished and its duties assumed by the proposed bureau of building inspection. 7— That when a building permit be issued, the inspection data obtained during the course of the building operation be allocated to the record of the issuance of the report. 8 — That the form of field records and office methods for con- trolling the same be revised in order to provide for: a. 'Office control of all notices to inspect b. The use of inspectors in the field— not as clerks. That detailed records of all special permits granted by the council be maintained. 9 — That all building operations licensed under permit be inspect- ed at least once. 10— That the form of permit be standardized and that a placard permit be issued with the requirement that such placard shall be posted in a conspicuous place during the course of a building operation. 11 — That the present electrical inspection organization be abol- ished and its duties assumed by the proposed bureau of building inspection. 12 — That in the licensing of moving picture operators more empha- sis be placed on the determination of the applicant 's under- standing of fire prevention and fire-fighting methods. 13 — That the forms of record for reporting and controlling elec- trical inspectio'n be revised. 14 — That a form of placard permit be issued and that the permitee be requested to post such placard in a conspicuous place where such work is in progress. 15 — That the present plumbing inspection department be abolished and its duties assumed by the proposed bureau of "building inspection. 16 — That, comparatively speaking, less emphasis be placed on the problem of plumbing inspection. 17 — That the present boiler and elevator inspection organization be abolished and its duties assumed by the bureau of build- ing inspection. 18 — That the chief inspector be relieved from all office and clerical duties. 19 — That the duties be revised in order to eliminate the present duplication of work. 332 DENVER 20 — That a system of card historical records of various boilers and elevators be installed. 21 — That the practice of providing inspectors with records of prev- ious inspections be abandoned. 22 — That the basis for charges for boiler inspection be revised. 23 — That elevator operators be licensed. 24 — That a code of rules and regulations for the operation of passenger and freight elevators be established by council. Public Utilities Commission 1 — That the charter be amended to permit of the continuation of a public utilities commission consisting of at least three members or that the public utilities commission be abolished. 2 — That, in case the commission is abolished, the legislative duties thereof be assumed by the council, the engineering duties by a board of consulting engineers, and the operating and administrative duties by a properly organized water depart- ment. 3 — That in the construction of a water plant for the city partic- ular attention be given to the formation of a proper operat- ing organization and to the designing and installation of proper administrative and accounting procedure. Sealer of Weights and Measures 1 — That an assistant sealer be appointed. He should be an ex- perienced scale maker, and his appointment should be the result of a competitive civil service examination. 2— That a greater amount of time be devoted to detective work. 3 — That the sealer be provided with funds out of which to retain the services of women inspectors from time to time. 4 — That Saturday afternoon and evening inspections be made by the sealer and his assistant. 5 — That the office of the sealer be provided with proper equip- ment and apparatus with which to conduct tests and com- pare standards. 6 — That the sealer be provided with an automobile runabout so as to make possible his transporting test weights and equip- ment. 7 — That the sealer be provided with proper quarters in a store upon one of the main streets so as to encourage housewives to visit the office and cause their purchases to be reweighed and merchants to bring their scales of smaller types to "be tested. DEPARTMENT OP PROPERTY 333 8 — That the sealer prepare a proper schedule of tolerances. 9 — That a new ordinance be adopted, which will authorize the sealer to promulgate rules and regulations governing the sale, manufacture, and use of scales, weights, and measures. 10 — That the sealer be empowered by ordinance to confiscate and destroy scales, weights, and measures of a fraudulent type when found in use. 11 — That an ordinance be adopted requiring that the net weight of all package goods be indicated in a conspicuous manner upon the package, and that the sale of food commodities in any other manner than by known weights and measures be forbidden. 12 — That the sealer vigorously prosecute all persons detected using inaccurate scales, weights, or measures or selling "under- weight" packages. 13 — That the sealer begin at once a campaign of education, by cir- cularizing the housewives, advising them as to methods of reading scales, urging that they have in their homes a scale and a set of liquid and dry measures so that they may re- weigh their purchases, and warning them against common practices of dishonest merchants. 14 — That the commissioner of property request the commissioner of safety to allow the patrolmen to distribute such literature as may be issued by the sealer. 15 — That all applications for licenses require the applicant to state thereon whether he contemplates using scales, weights, or measures in the business to be licensed, and that before such licenses are issued the applicant shall produce a cer- tificate showing that all scales, weights, and measures to be used have been properly tested and officially sealed. 16 — That the sealer cause his own standards to be compared an- nually with the standards of the state. 17_jThat all owners of official city scales or large platform scales be required to maintain 1,000 pounds of standard test weights at their scales ; these to be properly protected in a locked cabinet. 18— That the sealer install a new system of records which will provide for a card record of all merchants in the city, show- ing the scales, weights, and measures in use and the results of inspections and investigations; this record to be created through the use of a proper certificate book. 'l9_That the new system of records also include a register of com- plaints, a register of violations, a register of prosecutions and record of inspections. 334 DENVER 20 — That the sealer file with the commissioner of property a daily- report which will more fully describe his activities than does the present form of daily report. 21 — That the sealer issue an annual report with tables showing the activities of his office for the year and sufficient statistical information to serve as a guide to council in the enactment of ordinances. DEPARTMENT OP PROPERTY 335 Department of Property Part I— Office of the Clerk DEPARTMENT OF PROPERTY 337 REPORT ON A SURVEY OF THE DEPARTMENT OF PROPERTY PART I— THE OFFICE OF THE CLERK ORGANIZATION The office of the city clerk has been continued under the new charter, although most of the functions thereof have been assigned to other branches of the government. The office staff comprises a clerk at $2,000 and an assistant at $1,320, both appointed by the commis- sioner of property. The stenographer of the commissioner of property has her desk in this office and does what stenographic work is neces- sary. Charter Functions The principal function left to the office under the charter as amended consists of keeping and copying the minutes of the council meetings. There are approximately two meetings a week. The min- utes are taken down in longhand by the clerk and copied in the official minute book. Once a month cancelled warrants are received from the auditor, cheeked with the list transmitted therewith, and filed in the vault. Deeds, contracts, and several other kinds of documents are also filed in this office. Not Enough Work The actual time required to perform the charter duties noted above is comparatively small. The work of this office consists mainly in answering questions on all sorts of subjects from persons who come into the office because of its location near the main entrance of the city hall. Even with this additional work the clerk and his assistant are idle a large portion of the time. This is the conclusion arrived at after observation of the office almost daily for three weeks. In fact, the deputy clerk stated that there was ample time to do more work but that it had been transferred elsewhere. Charter Change Needed When a new charter is drafted this office should be abolished and the auditor made ex officio clerk of the council. Several commission cities have done this and thereby not only saved the cost of maintain- ing the additional office but also expedited the transaction of the pub- lic business. The very nature of the auditor's duties keeps him and his deputies informed as to most of the city's affairs, and by haying him sit as clerk of the council meetings unnecessary red tape is eliminated and quicker results secured. What Should Be Done Meanwhile Pending changes in the charter, the staff of the city clerk's office should be reduced. There is no need for both an assistant and a sten- ographer. The deputy should be a stenographer. He could easily 338 DENVER handle all the stenographic work of the commissioner and secretary and still do relief duty in the clerk's office at meal times, etc. This would result in a saving of $1,200 a year. It should be noted here that at the beginning of the present ad- ministration the salary of the deputy clerk was raised from $1,800 to $2,000 in order, as stated by the commissioner of property, to equalize the salary with that of the deputy in the recorder's office, — the latter being reduced from $2,400 to $2,000. Even with the staff reduced to a deputy, assisted as may be needed by a stenographer, there is not enough work to keep him busy. We therefore suggest that this office be developed as a bureau of informa- tion and complaints along the lines of similar bureaus in other cities, and furthermore that a municipal reference library be developed there- in. There is a need of all three of these fields being covered, and this affords an excellent opportunity for doing so without additional cost. DEPARTMENT OF PROPERTY 339 Part II— The Office of the Recorder DEPARTMENT OF PROPERTY 341 PART II— THE OFFICE OF THE RECORDER ORGANIZATION The commissioner of property is ex officio county clerk and recorder, the administration of the office being in charge of a deputy recorder. As the office of the county clerk, this office issues marriage licenses, hunting licenses, magistrates' certificates, and certified copies of records, etc., and collects fees therefor. As the office of the recorder, the office records deeds, mortgages, and kindred documents for which fees are also collected. Receipts vs. Expenditures Prior to June 1, 1912, fees collected by this office were retained by the recorder as his compensation and as reimbursement of his ad- vances toward the expenses thereof. Since that date all fees collected have been turned into the county treasury. The services rendered by the recorder benefit principally the per- sons seeking the service rather than the general public. It -is therefore logical and equitable that the persons benefited should pay the cost thereof instead of its being made a general charge through taxation. This argument being generally recognized as sound, it therefore fol- lows that the fees collected during a given year should, at least, equal the cost of the services rendered ; or, stated conversely, the cost of the service should not exceed the amount of fees collected. The receipts and expenditures for the year 1913, which may be taken as typical, were as follows : Fees for recording $25,257.15 Other fees 5,782.53 Total receipts $31,039.68 Total expenditures 29,431.99 Excess of receipts. .$ 1,607.69 As shown by the above, the receipts of the year exceeded the ex- penditures by only $1,607.69 even by including $5,782.53 received for services other than those incident to the office of recorder. The $29 431 99 of expenditures related almost entirely to services for record- ing' ($500 for examination of titles under the Torrens act has been excluded). Applying the expenditures to the amount received for recording gives a deficit of $4,174.84, as follows : Expenditures ■• • •> <• • •'• • -$29,431.99 Receipts • • • 25,257.15 Deficit $ 4,174.84 342 DENVER It is thus apparent that the office was not self-supporting, even though no charge was included for rent, heat, or light. The amounts charged as recording fees should be sufficient not only to reimburse the county for salaries and supplies, but also for a fair proportion of the cost of these other charges. Since it is a special service rendered to certain persons, the ques- tion may be properly raised, why should the taxpayers at large furnish office room, heat, and light? Examination of the office disclosed an evident effort to keep down the cost of operation. The only suggestion offered for additional re- trenchment relates to the recording of documents by photographic pro- cess as hereinafter mentioned. It is apparent that the financial adjustment must be by way of increasing revenue rather than by decreasing the expenditures. It is therefore suggested that the commissioners consider the advisability of obtaining legislation which will readjust certain of the fees. Such readjustment would seem to be desirable although the deputy in this office is inclined to the belief that there are reasons why the entire cost of operating the office should be borne by general taxation. , Centralized Responsibility for Cash All documents for recording are received by the cashier, who notes thereon the date, hour, and amount of the fee, and collects the latter. No receipt is given except upon request, and then a standard billhead form is made out, but no duplicate thereof is retained. It is suggested that a receipt be made by carbon process for the amount collected with each document and that the document number be noted thereon. The original might then be given to the payer and subsequently presented by him as a means of identification at the time the document is re- turned to him after being recorded. The duplicate receipt would be transmitted to the auditor as a basis for proof of correctness of the amount of cash turned over to the treasury. If desired, a triplicate copy might also be made and turned over to the recorder. The advantage of giving to each payer a written receipt for the amount of the fee paid in is obvious, as is also the advantage of send- ing to the auditor daily carbon copies thereof. Similar methods pre- vail m all well regulated commercial organizations and in all efficient government offices. Proof of the correctness of amounts collected and of amounts turned into the treasury now depends upon a book audit made from time to time by some one from the auditor's office. While this method is commendable so far as it goes, the additional check secured by the adoption of the above suggestion is desirable. Fees for licenses- and-f or other services than the recording of docu- ments are not received through the cashier's window but are accepted over a nearby counter and deposited in a separate cash drawer there- under. All of the clerks in the office have access to this drawer. In DEPARTMENT OP PROPERTY • 343 fact, no one is definitely charged with the responsibility for this part of the work or for the custody of the cash received in connection there- with. It is suggested that authority for receiving cash be centralized in the cashier, and that he be held responsible therefor. 344 DENVER HANDLING OF DOCUMENTS Methods of Recording Documents are recorded partly by pen-writing and partly by type- writing. There are nine copyists, six of whom do longhand copying and three use typewriters. All of the forms which come to this office with any regularity are in bound books so that it is only necessary for The copyists to insert the matter which has been filled in. This method is to be commended. It saves a large amount of work and hence ot expense However, all of the transcribing in these books is done with pen-writing; the three book typewriters being used only on books which are entirely blank and in which are recorded warranty deeds, mortoao-es and related papers from outside the state of Colorado, mechanics' liens, odd forms of chattel mortgages, and special court documents. It is suggested that more book typewriters be installed so that all of the transcribing may be done by that method. It not only is much clearer and cheaper, but is also neater and takes up less space in the volume. In extending the use of typewriters on this work the spacing and type should be made to conform to the books, or vice versa. It is difficult to use the machines now in this office on the books containing printed forms. As an alternative to the extension of the typewriting method of transcribing, it is suggested that the commissioners and the deputy recorder consider the desirability of adopting a photographic process of copying. Many organizations, such as insurance companies and title companies, have substituted the photographic process for pen and type- writer copying. Several county governments in different parts of the country have also adopted this process for copying public records. The Nebraska legislature passed an act which was approved April 7, 1911, "authorizing the use of photographic process in the making and copy- ing of public records in the public offices of this state." The legislature of Louisiana in 1910 in an act known as the "burned record act" also specifically provided for the use of photo- graphic and rectographic copies of public records. The principal advantages which would accrue from the adoption of the photographic process in the recorder's office would be: 1 — The expense for copying could be reduced at least 50 per cent. The salary expense of three persons to operate the process would aggregate, approximately $3,600, to which would be added $500 for the use of the machine, making a total of $4,100, as against the present pay roll expense of over $9,000. Moreover, with one machine and three per- sons, as here suggested, it would be possible to copy as many as 500 documents a day, which is far in excess of the number now copied 8 — The records made would be exact copies of the original docu- ments, even including the signatures, misspelled words, and DEPARTMENT OP PROPERTY 345 the number of words on a line. There would be no chance for error. Without additional cost it would also be possible to make exact copies of plans which otherwise would in- volve the employment of a draftsman 3 — Documents could be delivered to the public in a much shorter time than under the present or any other process. Method of Payment and Erne Required The clerks doing longhand copying in the recording room are paid $80 per month. One of those on booktypewriters is paid $85, and two, $90 per month. Formerly all of these clerks were paid on the basis of the amount of work done each day. At the time of changing the system to a fixed salary basis the old schedules of rates were retained in use as a means of checking up the quantity of work done by each clerk daily and determining the relation thereof to the amount of salary paid. A tabulation was made of the average earnings of. each clerk as computed on the old schedules for the six months ending April 1, 1914. Average Monthly Earning 1 on Clerk Present Salary Old Basis A $90.00 $114.12 B 90.00 111.78 C 85.00 101.55 D 80.00 93.08 E 80.00 84.03 F 80.00 80.12 G 80.00 77.68 H 80.00 76.84 I 80.00 83.99* *Four months only. It is thus apparent that with two minor changes the efficiency of the clerks has not been impaired by placing them on a fixed salary basis However, instead of recommending the continuation of this plan, attention is called to the fact that payment on a unit basis tor this kind of service would make it possible to standardize the time re- quired for recording the several documents. It now requires an aver- age of ten days from the day the document is left in the recorders office until it is ready for delivery (return). It should be possible to standardize the office procedure so that documents would be ready tor delivery on the fourth or fifth day. In Cook County Illinois ('Chicago), all documents are ready for delivery on the eighth day, but there the functions of the recorder's office are much broader than m Denver, and documents are therefore put through more processes. A standardization of time as suggested would be of much benefit to person" having business with this office. Its aecomplishment ^ecej- sitates that all of the documents received in any one day move througn t£ ^offkea s a a single work order. The work would be equitably ens- 346 DENVER tributed among the copyists each day, and each one would be required to complete her assignment before leaving the -office. If payment were made on a unit basis, the measure should meet with no opposition; in fact, it would probably prove popular because it would enable the rapid workers to leave the office earlier. If photographic process were adopted the standardization of time required would be a simple matter and the documents might probably be returned not later than the third day. Upon request of the deputy, and with her approval, a document may be taken out of its regular sequence and the recording thereof expedited. Although the time of receipt and delivery is noted in a register it would be necessary to make an analysis thereof to ascertain to what extent documents have been recorded out of their turn. No examination was made with respect thereto except to note the absence of any separate or summary record wherein such documents were reg- istered. Inasmuch as it would be possible to grant special permission for hastening the recording of documents too frequently, or to do so without special reasons, it is suggested that such a register be installed and that it also set forth the reasons for the permission granted. In this connection it may be noted that if the photographic process were used it would be unnecessary to give permission to hurry documents through the office, for even in the regular course of business they would go through at nearly maximum speed. Indexes Deeds, mortgages, and similar documents are indexed both as to grantors and grantees. Special indexes are made for other documents, the nature of which does not conform to grantor and grantee indexing. Bound volumes are used for all of the indexing work. _ When planning' a new volume the indexer determines the space which should be allowed to each letter, or name prefix. If there are fewer references under any particular latter or prefix than he ex- pected, the book will naturally contain some waste space, and this waste space m the books takes up unnecessary room on the shelves Recently the practice was adopted of carrying references forward or backward to another blank page. While this enables the indexer to more nearly fill the volume, and thereby save space on the shelves it is a cause of annoyance to the public when looking up any such refer- ences, because of the fact that they are continued so frequently from one part of the book to another part, and sometimes to another volume. To remedy this condition the adoption of loose-leaf volumes for indexing purposes is suggested. When under this system the names tm a given page, another may be inserted immediately following it It is thus possible to eliminate the waste of space, and at the same time to promote the convenience of the public. In answer to the objection that leaves may easily be removed or lost from loose-leaf volumes it is only necessary to mention that such books are so made that they may be secured with lock and key and thereby made as serviceable as oound DEPARTMENT OF PROPERTY 347 Delivery of Documents When the processes of recording, indexing, etc., have been com- pleted, documents are either turned over to the stenographer for mail- ing or placed in delivery boxes. The chief deputy estimates that approximately 30,000 documents are recorded in a year, and that about 60 per cent of these documents are mailed to the persons to whom they belong or to their agents. Less than five per cent of this number go to addresses outside of Denver. It is a safe conclusion that when the fees for recording were estab- lished it was not contemplated that they, should cover the cost of mail- ing. In view ©f this fact and also of the fact that from a financial standpoint the recording of documents is not self-supporting, it is sug- gested that a mailing fee of five cents for each document be charged on all documents which the owner or agent desires to have returned by mail. Five cents would be an equitable fee when it is considered that a two : cent stamp and envelope and some portion of time are involved for each document. The fee is so small that it would not be a burden to any one and yet would yield an additional revenue of approximately $900 a year. It seems probable that no special legislative authority is necessary as a prerequisite to charging such a fee. Documents which are not sent out by mail are placed in boxes which resemble lock boxes in post offices. There are 115 of these boxes which are used by lawyers, title companies, and persons who have a considerable number of documents to be recorded and who either come or send their agents frequently to the recorder's office. No rental fees are charged for the use of these boxes, and the public has free aecess to them. Anyone may walk into the office and help himself to any of the documents contained therein. It is suggested that part of these boxes be set aside as private boxes and rented at a fixed fee of, say, $3 a year and that each rentor be furnished with a key ; ,also that the other boxes be continued in use for general delivery purposes except that it be made a part of the duties of one of the clerks in the office to have supervision thereof. This clerk should require some adequate identification from each person who asks for a document. If a system of issuing receipts is established, as already suggested herein, each re- ceipt in itself would constitute proper identification. Torrens System The legislature of Colorado in 1903 passed an act (known as the Tavlor act) providing for the registration of land title under what is common^ knowl as the Torrens system. The general purposes _of this l,^n are first certainty in the establishment and proof of title and Scond, SplSy and facility in dealing with the land after the title is thus conclusively established. 2S ^SX.TST.^ oS/S efo? P^ had oeen 348 DENVER filed in the recorder's office under the Torrens system during the sev- eral years in whieh the act had been in operation. This seems to be due to two main reasons : first, failure on the part of county recorders of Denver County to give the new system the pub- licity which is necessary to popularize it ; and second, a suspicion that the law is defective and possibly unconstitutional. A campaign of education should be inaugurated by the recorder's office without delay in order that the citizens may understand the advantages of the Tor- rens system of registration. An expert opinion should also be obtained as to whether the law is in any way defective, and if it be found to be so, corrective legislation should be secured at the legislative session. To settle once and for all the constitutionality of the law, a test case should be carried to the supreme court. Fire Hazard Attention is called to the great danger of having the valuable records in the office of the recorder destroyed by fire. It is understood that this matter has been frequently called to the attention of the com- missioners and of the public, but no corrective measures have been adopted. A fire which gained any considerable headway in the court house building would surely spread into the recorder's office. Not only is the protection around the door jambs inadequate, but there is an open- ing from the office into the hall which was placed there for ventilating purposes. Moreover, the wooden shelves in both the upstairs vault and the basement vault in themselves create fire hazard and negative such measures as have been adopted toward fire prevention. DEPARTMENT OF PROPERTY 349 Part 111-The Park Commission DEPARTMENT OF PROPERTY 351 PART III— THE PARK COMMISSION JURISDICTION As it has usually been the custom of cities when assuming the com- mission form of government to wipe out all subsidiary administrative boards or commissions, it was somewhat of a surprise to find that the park commission has been continued. Considering this fact, it is for- tunate that the handling of the park problem in Denver by this com- mission gave evidence of board administration considerably superior tb that found in the work of the average unpaid commission. Great credit is due to the present and former park commissioners in Denver for the start made in the development of a magnificent park and boule- vard system for the city. The Question of Commission Management Although at the present time the park situation in Denver pre- sents many interesting problems involved in the construction of the mountain parks and the extension of the playground activities, it is only a question of time when the work of the park authorities will be- come purely executive and operative routine. Board management usually means inefficient management when the question involved is one of routine, but where large extension work involving the expenditure of large amounts of capital funds within a short period is under way, a board commission has a legitimate reason for existence. At the present time, therefore, and until the time arrives when the large extension problems, such as the purchase and improvement of the mountain parks and boulevards and the inauguration of public ' playgrounds have been solved, the abolition of the park commission would be a mistake. As long as the interest of successful business men can be maintained with the same degree of enthusiasm as was evidenced at the time this investigation was in progress, their services should be retained. But \t must be remembered that the interest o± successful business men cannot be retained by routine problems. Thus it is recommended that the organization of the park activities of Den- ver be developed along such a line that the park commission control will be confined to the large extension problems, leaving the routine executive detail under the charge of a paid park official. Conflicting Duties In order that the exact duties of the park board might be deter- mined as a basis for discussing the advisability of the continuation of Wd management of the park problem of Denver, a study was made ZtSZSSZSfiS&Z rX% of L — sioner of property. 352 DENVER Steps should be taken immediately to define clearly just what powers the park commission shall have and what relation it shall bear to the commissioner of property. It is believed that sufficient power has been given to the council by recent amendments to the charter to clear up such indefinite pro- visions of the charter proper. If such power is available, the council should define by an administrative code provision the jurisdiction and administrative rights of the park commission. ORGANIZATION At the time this investigation was in progress the organization of the park commission was in a transitional stage. The novel inter- relation between the park commission and the commissioner of prop- erty, which had not been fully defined when this investigation was completed, had caused a delay in the final formulation of the organ- ization. To this end various organization recommendations of consult- ing experts recently retained by the park commission were being con- sidered. This report considers the question from two standpoints : 1 — Criticism of a proposed organization, and 2 — Recommended organization. Criticism of Proposed Organization The proposed organization of the park commission is indicated by the accompanying chart. This proposed organization is fundamentally imperfect. It con- siders the park commission as a separate division of the city govern- ment — which it certainly is not. If such an organization plan were to be followed in the formation of all departments it would result in a complete de-centralization of every activity of the city government. In order to obtain efficiency and economy in the operations of a city government it is essential that the organization of every function be considered from the standpoint of the whole problem. The suggested segregation of the legal, accounting, land purchasing, engineering, draughting, surveying and engineering services for the park depart- ment alone, merely because such services are needed in maintaining a park system, is poor organization. It is hardly necessary in this day of scientific corporation organ- ization to dwell at length upon the many advantages of centralization ™? eT / r ° m the stand P° int of general efficiency or money saving What does seem to be necessary is to point out that the draughting the engineering, the public works maintenance and construction and ? a n 7 !^ er subs i diary activities of the park commission are not essen- tially different from the engineering, draughting, surveying or public works activities of the department of improvements. Thev are not only not different, but in many cases identical. Proposed Organization Plan r^wi?"" 1 * e - nteri ^ int0 > e detail s of a plan of organization for the park commission, the mam principles should be pointed out. Most corrn/ss/o/vcR or property PROrESS/ONAL ADV/SORS Having advisory powers but no execute ive authority except when in special esses vested with such authority by vote of the Board. BOARD Or PARK CO/Wf/SS/O/VERS I A TTOPMEr 7 \la/voscape architecTY OTHER CONSUL TANTS ON SPECIAL PROBLEMS STArr DCPARTfiZJVTS LOCAL D/V/S/ONS Each in charge of foreman responsible for everything in the division. CLERICAL DEPT Responsible tbr records and accounts SECRETARY *n charge ^ 'Jbr/cai assisf&it CLAM DEPT. Responsible tor nego- tiations concerning /and etc, relations mfh con- ' sessionaries etc, 'XAIM AGENT m charge. SUPrTFt/NTFNDFNT ENGINEER/NO DEPT Responsible for preparation and custody of surveys and re- cords of fond and topogrephy in- cluding underground structures; preparation of plans specifications and estimates for endsqoer vision of construction andmaintenanoaof roads drainage^ water-supply &id engineering structures generally. ENGINEER in charge. Mead draftsman in charge of office end of ail plans and sur- vey records Assistant engineer in charge of pipe work and other assignments Pipe foreman and gang \ Cement foremen and gang \ Oftier asi/sfanfs foengme'i LANDSCAPE DEPT. Responsible for preparation or appromlofpbns affecting ■gener- al design of any part of the parh system endofp&ns, spec- ific&f/ons and estimates tbr and supervision of improvements m and maintenance of&mns, plant- ations end other parh areas not assumed to another department LANDSCAPE GARDENER ino% \ Nursery foreman end gang @ ^ Pbnfing foreman and gang ® Tree pruning and insecticide foreman and gang \CITY PARK Ply- subdivisions: 3a#n. Grcznhouses MAID ZOO. \CiTEEStZ4iV PARK Dli\ SPEER BLlf'D D/i/ y \PARK AVE DIV. Y \pULLER PARK Oil/ Y y DUNHAM PARK D/Z \CURTIS PARK Oil/. Y \bL0CK a.OStM DPI Y \CI/IC CENTER \BEt?KCLEf PK DIM >€K SUBDIVISIONS'- Slmn AND Goopcr LrtS- ROCKY MOUNTAIN iw. ARCHITECTURAL DEPT. Responsible for preparation of p&ns specifications and esfimot es for and 'supervision ofim prorements one/ repair of buildings. APCMITEC T in cnarge Carpenter and gang J Painter end pang RECREATION DEPT Responsible for tne control of tht public in the use of playgrounds, bafhs. social centers andotner facilities and for the dssiffn coo- s/rucficm and maintenance of trie equipment of such. SUPERVISOR in ctieige. | Superintendent 'of 'equipment ^donstrxtionandn^pair^ng Instructors and assistants ^ Alnstruc. \ carefc Care.tahers of buildings | CHAPPEE PARH OIK Y HIGHLAND PARKUV. \ rfDOHOLGH PK PI/. Y \jE P PERSON PK p/y Y \LAKE PLACE Dlil Y 1 WASHINGTON PH DIIT \ SUNKEN GARDENS \PLATT PARK Pit Y \DAILEr PARK DIK Y OBSERVATORY PK Y \UNCQLN PK Dlir. Y MONTCLAIR PK DIV\ CITf DITCH Dill. MOUNTAIN PKS DIV. DEPARTMENT OP PROPERTY 353 important of these is that such general municipal functions as (1) ap- propriation and contract accounting, (2) provision of legal advice, (3) engineering service, (4) road construction and (5) surveying and draughting for the entire city and county government be centralized The second main point is the need for the establishment of divisional organization in the subordinate activities of the commission. At the present time, with the exception of the superintendent of parks and the assistant superintendent in charge of mountain parks, there is no clearly defined graduation of responsibility working downward from either the superintendent or the assistant superintendent. This could quite easily be formulated and made effective through preparation and distribution of charts. Criticism of De-Centralized Activities Three conspicuous de-centralized activities are subject to criticism: (1) The maintenance of fundamental accounting records by the park commission, (2) The maintenance of a special engineering corps by the park commission, and (3) The construction and maintenance of park roads by the park commission. These questions become somewhat confused when it must be ad- mitted that the accounting, particularly the budget accounting of the park commission, is on the average superior to that of the other branches of the city government— and that the road forces of the de- partment of improvements as at present organized and operating offer no grounds upon which to recommend centralization of these activi- ties But the principle of centralization is not impeached by the fact that the organizations which should handle certain de-centralized activities of the park commission are at present inferior in organiza- tion and inefficient in operation. Forester and Horticulturist Although th^ city forester and horticulturist are both employees of the department of property, of which the park commission is a part the park commission has no direct control over the services of these two men, nor is there any close relation between the forester and horti- culturist and the park employees engaged in ^esamework. Although both the forester and the horticulturist have duties which require their services on trees, shrubs and plants which are not wS the HmL of any park, it is obvious that t^ir services wou d hP of particular value to the park commission, as much of their work hL to P do S the care of trees, shrubs and plants within the parte In orefor to answer the telephone during the rush season either 354 DENVER forester and the horticulturist were to be made a sub-function of the park commission, this waste could be eliminated, and there is every reason to believe that the efficiency in the handling of the forestry and horticultural problems, both within the parks and generally through- out the city, would be materially increased. PASSING OF BILLS Bills for services, supplies and materials purchased by the park commission must go before the commission for authorization before payment is made. This necessitates an average delay of approximately one month in clearing bills, a procedure which is wholly apart from best accounting practice. Moreover, it usually happens that such authorization of bills is nothing more than a "rubber stamp process of recertifying the items therein, based upon the signature of the divi- sion chiefs. As has been already pointed out, the auditing and ac- counting work should be taken over by the city's financial officers If this were done, the auditing division of the finance department would supplant the park commision in auditing claims. Such a procedure would facilitate the passage of bills, and provide a better audit of claims. ACCOUNTS AND RECORDS As has been indicated, the general accounting of the park commis- sion compares favorably with the general accounting and budget con- trol of the city government as a whole. But if the books of the auditor carry out their proper function there is no need for the maintenance of appropriation and contract ledgers, with their attending procedure, in the office of the park commission. It is suggested that the general accounting records be abandoned immediately and the work be trans- ferred to the office of the auditor. The commission maintains a warrant register, showing the dis- tribution of warrants drawn on audited claims according to number, date of issuance, to whom paid, from what account paid, and amount. No particular criticism can be raised against this type of warrant reg- ister per se. If the accounting activities were centralized in the audit- or's office and if the procedure whereby the park commission passes every invoice before a claim is paid were to be abandoned, there would be no need for the maintenance of a register in the office of the park commission. The same general criticism applies to the voucher register which is now maintained by the commission. If the accounting work were centralized this record could be abandoned. In considering the budget question it must be admitted that the general budget of the city and county could be improved by being pat- terned upon the lines of the park budget — but recognition of some of the more modern principles in budget-making would improve both budget schemes. This question is taken up in the discussion of the general budget procedure for the city and county. "What is of par- ticular importance here is that the exclusion of the park appropria- DEPARTMENT OF PROPERTY 355 tions from the general budget of the city and county prevents the exercise of proper appropriation control by the city's financial officers. This is a loose administrative practice, and should be corrected by in- cluding the detail appropriations of the 1915 park funds in the general «ity budget. Cost and Expense Records Practically no cost and expense records are maintained. It is of particular importance in all the public works activities in the parks that unit and job costs be maintained in order that a basis may be ob- tainable for measuring the efficiency of work done. Without such cost records, judgment as to the economy used in carrying on this work will depend solely on the results of inspections of field work and com- parative expenditures from year to year. It is also of particular value in park administration to have avail- able cost records showing acreage costs for various elements of the maintenance, construction and operation. The kind of costs needed may be indicated by the following examples : 1 — cost per acre for maintaining alone 2 — cost per acre for policing parks 3 — cost per tree classes for spraying 4 — cost per acre for total operation, maintenance and construc- tion expenses ; grouped according to parks a — under one acre in area b — one to five acres c — five to twenty-five acres, and d — over twenty-five acres ENGINEERING FORCE The maintenance of a separate engineering force by the park com- mission is not so conspicuous a defect as the accounting de-centraliza- tion, because a part of the engineering work is now carried on by the engineering bureau of the department of improvements. The fact that engineering, draughting and surveying work in connection with many of the park improvements, particularly boulevard construction, is being carried on directly for the park commission by the engineering forces of another department is a concrete example of good organization. This is a typical example of the advantage to be gained by central- izing like activities of the entire city and county government. It is unfortunate that all of the routine engineering of the park commission isTot cared for in the same way. If all of the engineering services for Ihe city were centralized under the supervision of the chief engineer- ing offieCT of the city, the park commission could at any time requisi- tion engineering services from the engineering bureau exactly m he same mlnner a fit requisitions the purchase of supplies from the pur- chrsinTagent. It is suggested that steps be taken immediately to cen- tralize all of the engineering services in a like manner. 356 DENVER CONSTRUCTION AND MAINTENANCE OF PARK ROADS There is no fundamental difference either in engineering technique or administrative difficulties in the construction and maintenance of a park road and the construction and maintenance of a light traffic road in any part of the city. A properly organized city government has within its organization men selected for particular engineering ability or training to design, construct and maintain roads and pave- ments. A city must have field operating forces whose particular duties consist* of the construction and maintenance of roads and pavements. It is submitted that the retention by the park commission of complete jurisdiction over those roads which happen to be within the limits of parks necessitates duplication in organization, force and equipment. It is suggested that the control of all public works activities, par- ticularly roads, be centralized in one organization unit of the city government. From a utilitarian standpoint it is also suggested that such central- ization be delayed until the organization and working methods of the road forces of the department of improvements reach such a state of efficiency that centralization would unquestionably result in increased efficiency and economy in the administration of the park road problem At the present time it is an open question whether the highways forces of the department of improvements could either save money or build better roads. MUNICIPAL BATH HOUSE It is suggested that the municipal bath house be placed under the control of the park commission and under the immediate supervision of the division having charge of the recreation and social center work. The engineering, maintenance and operation should be placed under the supervision of a bureau of public buildings and offices, but the operation of the municipal bath house from a social standpoint should be placed under that division of the city government whose officers are equipped to deal with social problems. PARK ROADS Park roads are now maintained directly by the park commission forces m the various parks, under the immediate supervision of the park foreman. These roads are of two general types : (1) A sand-gravel surfacing, and (2) A sand-gravel-clay surfacing. As traffic carriers little can be said in the favor of this kind of , ? nTw™ 0n " Ba ? d -*™7 el r ° a i of ™y sort is not suitable for carry- Sf 55 t S automoblle . traf£l °' In faet > ™°h roads are but poorly adapted for carrying any kind of traffic. According to the statements of those familiar with the conditions tiCds'S at , a V ime ? f the ^ar, it is understood that maJy S the roads m heavily traveled parks had to be completely closed at cer- of V^r\t^ ^^ T / S in itS6lf is Suffieient iQdiea ti°* of the lack' ol proper road design and maintenance. DEPARTMENT OP PROPERTY 357 As a special example of the inefficiency of park roads as traffic carriers, the Franklin street road in Cheesman Park may be cited. This road was inspected regularly for a period of about three weeks during the course of this investigation, and at not one time was it in proper condition for a park road of its importance. There were cer- tain times immediately after the maintenance forces had completed repair work that the surface was in fair condition, but the road had practically no stability and -was soon in as bad condition as ever. In view of these conditions, an attempt was made to find out what it was costing the park commission to construct and maintain park roads, but it was impossible to ascertain from any records what it cost to build or maintain them or to find even a statement of the mileage, yardage, or width of the various roads within the city parks. Such a condition indicates that the full importance of park road construction and maintenance has never been given proper consideration. It is another argument in favor of the centralization of road work in one division of the city government, where such problems will be controlled by men selected for their particular ability in handling such work. Study of the Problem Recommended It is submitted for the serious consideration of the park commis- sion that a complete comprehensive study of park road conditions be made. It is poor economy to lose so much of the value of the city's park plant on account of inadequate roads. Although this was intended to be essentially an administrative survey, even a casual inspection of the park roads brought out many defects in design and construction. Of these, the most conspicuous were (1) That the construction and maintenance methods were merely temporary measures — the roads having even less ' ' salvage " or " scrap value than the surface street type of construction used by the bureau of highways of the department of improvements (2) That evidently but little consideration had been given to the excellent work done by the office of public roads of the United States department of agriculture in determining the proper mix of sand, gravel and clay in order to get the most efficient road from such material. A sand-gravel-clay road at best is not well adapted for many kinds of traffic, but proper use of even those materials will provide much better roads than the average park road now in existence. For exam- ple the excess of sand in the surface mixture of Franklin street might have been equalized by the addition of a proper quantity of clay. APPORTIONMENT OF THE COST OF PARK IMPROVEMENTS As a matter of principle, it is usually poor policy to bring up in a critical way past actions which, although inequitable and unjust, can- not be corrected. This, it might be said, applies to the question of the manner in which the cost of Denver's park improvements has been apportioned, but in order that such a plan may not be used m future 358 DENVER park developments, a brief statement of the injustice of the former method of paving for park land is presented. • Primarily local assessment to provide funds for the purchase or improvement of general parks is theoretically and practically unsound T? on account of statutory requirements, such a financing scheme is not to be avdded, the administration of the plan should attempt to cor- rect theoretical fallacies in the principle. *«*<«*. The city of Denver has been divided into four park districts. (1) Highland Park district (2) East Denver Park district (3) Montclair Park district, and (4) South Denver Park district. The capital expenditures to date (according to the bond issues) which have been paid for by assessment on property withm the park districts are as follows: Highland $ 230,000.00 South Denver 243,50 X™ Montclair 397,700.00 East Denver 2,685,000.00 It is apparent that the property owners in the East Denver Park district have been paying considerably more than their share of park improvements. It was stated that an attempt had been made to appor- tion approximately the cost of the park improvements among the dis- tricts in direct proportion to the total assessed valuation within the districts. Time did not permit of the assembling of data showing as- sessed valuations of the various park districts, but a casual investiga- tion certainly would give ground for a question as to whether the valuation of the East Denver Park district were even approximately ten times as great as the valuation of the Highland and South Denver Park districts, and seven times as great as the Montclair Park district. Even if the cost of these improvements were apportioned in direct proportion to the assessed valuations of the various park districts, the principle is still wrong. Every capital expenditure of the city should be borne by the taxpayers receiving benefits from such improvements. This is a fundamental principle in taxation which cannot be satisfied by approximate apportionment of the cost of park improvements ac- cording to the comparative valuations within the park districts as of the date the parks were acquired. Proper distribution of the tax bur- • den under such a scheme would demand a" reapportionment of the as- sessment burden every year according to the changed ratio of assessed valuations within the various districts. At the present time the Mont- clair Park district has an assessed valuation equal to one-seventh of the assessed valuation of the East "Denver Park district, but in the future this proportion is bound to vary, so that in ten years the as- sessed valuation of the Montclair Park district may be less or greater than one-seventh of the assessed valuation of the East Denver Park district. Yet the property owners of those years will obtain even more benefit from the park improvements than the taxpayers of these years. The principle of distributing the entire tax burden among the l'.TJlv^51 ■ - - itrja to -r-:/ -■ "*p mite- n r r v r* J n -rrr ««iBe^f"-i 'l2SI?^ s ^L &lpl§§lll =3a^ =s =-= si= jw = i_-__T±: = =sm- ==>/ x.r &.»?«**= <>^,, — .-,4?-- ™.£ ^ 2; 33*6533 EE H Bw SMfl ,W^ i isa /s 30SS 0S$09 ifMM^IlMfiflMf '" L]Jg. I ; EEfer. T^L 3133 re] E3M3 •i " £eH~V" [ ' f ~**Tfrr p ***T ~~ z**t*»t** a ;&fc> 2.3,13. £ \ ^J^ ^^z_\±- J^^^ei r^^?. ''jt'-Lrsk i"^^ 'ire,'* ' £lU^ q ~^= * ' m if: 7 = ^-jw*cb!^^~^-r J ^;"~: ;TT 77 M S~' I ] ~rftg ^S s s s a s e a CHS "Kft«" a 3 T T- ^ C 71 71 f?, r iilgffiiil K3B0lf l^jSEBEBS^SSSg v t B ■IKH ll II I; il,li'li%«n*W* 1 rmfa !' . ., — r< • A* Hi •^S^j^ ^ Jl j. ^fctt&i Epir; >T>V^««»"«>j 7. n a 171 n rn " ... .. x±-5S ^d ™;c =28= 3-BB 1BB0 QQaBlll ssci^brS'- "j.^J^^B^^L'U^hur^' irsfct •-■sSl isKt. "f?d? ="SB|93»; fc u u, EJ> J h - 2. =. q- ^ - •sUn,-, I ... rtrf^ rTHft-ii«^r 7lr^|7 7 n; tAM : Q -1 rTn rirn r — "" " mm IXXsi 7nn JUiliMilGi-lilDD!:?* ^SelfeBBBBIOTIIirB B ^33" a EO TWIT T ' "Li" -' > «i - H ^-' ....- ,,., BHa @gg§eB., „ a a da 3 = a p(U I. U LilLJ ujl l)l-T!L~1_; D u M la i ii B S ScB 8.33 8 06 gj^; 1 yyfS^^^'SBBaBElBQBBBBQaBlD^ RHHHflHHHi ■a-l'iTr ,l ,, . 7 17; liiH^"-^ a 3 3 a a ^ a 42^^ y S S S " 3i3B ffllBBBiHBBBBBaBHBB JgBHBBBBBBBBBBBBBi mjBBHaBHBBia BBBBBB BB BBBBBB sase SBBB as "S Sj9BB§a ETB E B a S 8 9BB ^' BBBBBBBBBgt iBB0 rao *fiB&@BB0HH&- ^ujgB^^SfflfifflfflHHIDB] uJ ill JL Jj Ll. lIj JJ MID HfflfflfflBS NV, lJJHLlj iffiii HPfgQ llliPS§SLi®n^s^g|§a ' '_„. ™ HI IBIRIHIMBlHlHlffifflHIl ODD m a-s- -*• BBB.BE DEPARTMENT OF PROPERTY 359 taxpayers receiving benefit from the objects purchased has been re- cently applied to land purchases, so that only refunding term bonds are issued to provide money for the purchase of land. This develop- ment has arisen on account of the fact that there are two main classes of purchases which can be properly made by a city with capital funds : (1) Appreciative objects (2) Depreciative objects. The latter class includes pavements, sewers, sidewalks, buildings, etc., which continue to depreciate in value. Such purchases demand the issue of bonds with a term approximately equal to the life of the im- provements purchased. On the other hand, the appreciative objects, of which park land is the most important, not only do not depreciate in value, but increase in value, due to the accrual of the unearned increment on the land. Thus it would be proper to purchase park lands with money provided through the issue of refundable term bonds where the annual burden to be carried by the taxpayer would be the interest on the investment alone. The need for a complete readjustment of the financing scheme in park improvements in Denver cannot be questioned when considered in the light of the best financial practices. It is suggested that these questions be placed before the people in the form of a proposed charter amendment. The most recent examples of the injustice of apportioning the cost of park improvements within a local district are to be found in (1) The purchase and improvement of the civic center, and (2) The addition to City Park. Although both of these purchases were paid for by the property owners of the East Denver Park district alone, they will be used and enjoyed by the entire community. The question of the civic center apportion- ment is considered in the assessment proceedings of the board of pub- lic works. The obvious injustice of apportioning the cost of the recent addi- tion to City Park on the Bast Denver Park district is made clear by a study of the map of the Denver Park districts. One end of City Park touches the boundary line between the East Denver and the Montclair Park districts, and on account of this location it would seem that thirty per cent of the improved property in the Montclair Park district would obtain more benefit from City Park than the average benefit obtained by the entire property in the East Denver Park district. Yet no part of the cost of City Park was borne by the property owners m the Mont- clair Park district. 360 DENVER MOUNTAIN PARKS Of the entire park system of the city of Denver, the mountain parks stand out as most distinctive. The work done by the park com- mission board in acquiring and improving the mountain parks would be a credit to any organization, and it is to be hoped that sufficient transportation facilities will be provided so that those who do not have automobiles at their disposal will" be able to make use of these parks. The mountain roads which were constructed last year m order to provide access to the parks are excellent. The line and grade work, particularly, shows the effect of careful engineering. With a maxi- mum of six per cent grade, the road from Golden to Windy Point and beyond can be used by almost any kind of traffic. The mountain park system is a great undertaking, and, when com- pleted, will be one of the most unique park developments in the coun- try. As an attraction for tourists, the mountain parks will unques- tionably add much to the general attractiveness of Denver as a tourist city. PLAYGROUNDS The playground activities of the city of Denver were in a process of reorganization at the time of this investigation. A report had been received from one of the foremost experts on playground work in the country, and the recommended changes in organization and methods were under way. This work had not reached such a state that fair criticism could be made of the results accomplished from the reorgan- ization and change in methods. The playground report suggests an organization along the lines recognized as being the best adapted to that kind of service. Its treat- ment of the co-operative problem between the school and park authori- ties seems to have provided an adequate solution for this somewhat difficult arrangement. It is to be hoped that the enthusiasm of the park commission and of the citizens generally will be kept alive on the playground question. It is the kind of work through which ultimate results cannot be ob- tained immediately. The development of constructive play and social center work is one which needs time. The fact that the playground problem is essentially a social problem makes the continued co-opera- tion of the citizens in general more essential than official activity. Of all the functions of government, playgrounds, if properly operated, come the closest to the home and naturally demand for successful oper- ation a very high factor of home interest. Playground results cannot be measured in dollars and cents, but in the main must be presumed upon a realization that the playgrounds are being properly managed. But notwithstanding the fact that it is impossible to measure the re- sults in unit costs or in square yards of work done, the results of play- ground work are none the less real and well warrant the necessary ex- penditure. DEPARTMENT OF PROPERTY 361 Part IV — The Office of the Building Inspector DEPARTMENT OF PROPERTY 363 PART IV— THE OFFICE OF THE BUILDING INSPECTOR ORGANIZATION The special inspection service under the jurisdiction of the depart- ment of property consists of building inspection, plumbing inspection, the electric wiring inspection, and boiler and elevator inspection The fundamental defects in organization is found in 'all of these services, namely decentralization. Building inspection, electric wiring inspection, elevator inspection boiler inspection, plumbing inspection are all activities having to do with the care, construction or operation of buildings. They are essen- tially like activities and in most cities either have been centralized or plans are now under way to effect such centralization. According to the charter the commissioner of property is ex-officio building^ inspector, electrical inspector, boiler and elevator inspector and plumbing inspector for the entire city. Thus the active heads of the various branches of work are given the title "deputy." The personnel of these suborganizations consists of Building Plumbing 1 deputy 1 deputy 1 chief 2 inspectors 2 inspectors _ ., _ Boiler and Elevator Electrical , , 1 deputy 1 deputy 2 boiler inspectors 2 inspectors 1 elevator inspector 1 clerk 1 stenographer and clerk All four suborganizations maintain permit divisions for the issu- ance and control of permits. In order to take care of the permit work one or two of the field employees of each division are usually to be found in the office. It is the practice of one deputy to remain in the office at all times during business hours, thus causing a complete loss to the city of his field services. Need for Reorganization It is understood that the question of the centralization of these services has been considered and abandoned largely on account of lack of suitable quarters. The principal advantage of centralizing these divisions would be (1) establishing close co-operation between the various inspection serv- ices, (2) the development of better administrative control, and (3) the centralizing of clerical and office work, including the issuance of per- mits, so that the time of the inspectors would be devoted to field work. Centralization of the inspection services does not depend for suc- cessful operation upon the actual physical centralizing of all of the various activities in one room. What is important is to get the admin- istrative offices and the clerical offices in one place and to provide 364 DENVER some place for the inspectors to write up their reports while in the office. As a general rule, the less office room provided for inspectors of any sort, the better are the results obtained. An inspector should not be provided with a desk, particularly a roll top desk. There is too great a tendency to make use of the desk for filing official papers which ought to get into the general files, and also too great a tendency to inspect on paper what should be inspected in the field. Quarters Now Available An examination of the available offices in City Hall only substan- tiates the contention that such a reorganization could be effected im- mediately. The present office of the electrician could be used for the general administrative office of the centralized bureau. The electri- cian's private office could be used by the head of the proposed bureau, and the permit office immediately in front could be used for a central permit division. Either the building inspectors' quarters or the boiler and elevator inspectors' quarters could be cleared out and used for providing table room for the inspectors when in the office. The present plumbing inspectors' office could be used for a gen- eral file or conference room, as might be decided in the future. With the kind of organization as outlined in the accompanying organization chart, provision has, been made for the establishment of the office of chief inspector in each of the five main groups. The title "chief inspector," as used in this organization chart, carries with it little administrative authority or responsibility. It is expected that the chief inspector as well as every other inspector in any one of the subdivisions of the proposed bureau will be kept in the field on real inspection work. The title should be reserved for the man most capa- ble of handling difficult inspection cases. It should entitle the holder to a slight increase in compensation over that paid to the other inspec- tors. It should carry with it some additional authority and responsi- bility, but the use of the title is not intended as an implication that there shall be five assistant administrators in the proposed bureau whose chief duty would be as at present to remain in attendance at the main office. Central Permit Division It is proposed to centralize all of the permit activities through the establishment of a central permit division. In considering this prob- lem it developed that the permits now issued by the various permit divisions have in general the same fundamental defects: (1) lack of standardization of size, form and general arrangement, (2) they are not susceptible of easy or accurate audit. Inspection permits should be of uniform size, printing, and gen- eral arrangement, the only variation being in the color of the paper and the title and detailed instructions of the permit proper. The criticism of the permit forms in use by the department of im- provements applies equally to the permits issued by the department of property. It is not the signature of the chief deputy inspector or the commissioner of property which makes the permit an official in- DEPARTMENT OF PROPERTY 365 strument in the field as much as the size, color, arrangement and print- ing. It would be advisable to print all permits of the city from the same plate in order that the official form of permit may become so familiar to officers and citizens that counterfeits and substitutions may be readily detected. A permit should be issued only upon a deposit from the permittee, collected before the permit is issued. In order to avoid delay in issu- ance and inconvenience to the applicant, the cash deposit should be collected directly by the permit clerk. In order to follow this pro- cedure and at the same time provide a basis for audit of the amount of money received, the permit blanks should be printed and controlled in blank by the auditor. It is further suggested that the permit be drawn in duplicate or triplicate, with a graduated stub devised for indicating the amount of deposit paid and at the same time separating the original from the duplicate. The duplicate copy could then be forwarded to the auditor, together with the cash statement, and preserved as an evidence of the accuracy of the cash transfer. 366- DENVER BUILDING INSPECTION The general duties of the building inspection division consist of (1) issuance of permits for the repair, alteration, and construction of buildings and the erection of fences, signs, billboards, and gas tanks ; and (2) inspection of such permitted operations to enforce provisions of the building code and the other city ordinances applying thereto. The present organization consists of the deputy building inspector, one chief inspector, and two assistants. The number of permits issued varies between 400 and 500 each month. In March, 1914, 454 permits were issued, and in April 435. Poor Administrative Control The duties of the building inspector are essentially the protection of life and property, but from an operating standpoint the work con- sists largely of engineering, architecture and construction. It is of particular importance that the building inspection authorities of any city maintain strict control over all construction, alteration, or repair jobs undertaken in the city. At the time of this investigation only a part of the work going on was being inspected. Although it must be admitted that even a casual inspection of the building operations going on would demand a larger force or better transportation facilities than were available for the building inspectors, a better system of reports and records would have materially, increased the effectiveness of the inspection work. Lack of co-operation between the other inspection departments of the city and lack of effective co-operation with the fire wardens added to the ineffectiveness of the service. Office Records Poorly Designed In order to find out what effect was obtained from the inspection work being carried on, an examination was made of the record of building permits. It was found that when a permit is issued a book record is made out by posting to a form of register the number, fee, cost, date, stories, description, size, street and number, etc., of the building. This record is a register of permits issued and is the only book record maintained. Although it was found to be impossible with the present force to inspect every permit issued, no record of the inspections actually made had been entered in this register of permits. In other words, it was impossible to tell from the only book record of building permits whether the building operations so permitted had been carried on in strict accordance with the building code, or even whether the permits had been inspected in any way. In answer to the question, "How do you know whether this per- mit has been inspected and, if inspected, whether the work was car- ried on in accordance with the law ? ' ' the official stated that informa- tion showing that inspections had been made and the result of such inspection were available and could be assembled in time. The point is not made that there were not inspectors' records somewhere on file in the office, but that the lack of a clear-cut allocation of such reports CHART OF PROPOSED ORGANIZATION BUREAU OF BUILDING INSPECTION BUREAU SUILDING /NSPECT/ON CHIEF OF BUREAU SECRETARY STENOGRAPHER n/v/s/o/v or r^ETRMITS o/v/s/on or BO/LEA? /NSRECTION oiv/s/on or ELEV/JTOR INSPECTION oiv/siONor BUILDING INSPECTION PERMIT CLfRK CHIEF INSPECTOR CHIEF INSPECTOR CHIEF INSPECTOR /ssu«/7Cf of Perm/ /£ Co/iection of Deposits issuance of Refunds Off/c e ins a e c T/on Re c orJs inspection of i/rsiaf fat/on and operation- or Siectm Boilers /nspection of ins fa/loll on and opera f/on of Passenger and Freight £/evafor inspectton of erects on, a/feraf/on and fepa/r/ng of Buifdings&oiher SirucA/res ■ oiv/s/on or ELECTRICAL JNSPECTION Division or PL UMB/N6 /INSPECTION division or SMOKE INSPECTION CHIEF INSPECTION CHIEF INSPECTOR CHIEF INSPECTOR Ins&eClion of insTal/aTton and alferat/on or Elecfnicai Wirt no ana rix. Tunes, /rtsjoscT/on of in&Ta/laTion alteration and repairing of Plumbing & Plumbing fix fares /ns/dccT/'on ror /nc- prerenl/on of f/ie Smoixe Nui s /un c« ff?t f>*R£ O 3f TMC BOtTS/tO Of t^lurvic I P/tL f?£ SerARCrt /v£-w yC/?« CfTY DEPARTMENT OF PROPERTY 367 to the record of the original issuance of the permit proves conclusively that the officer responsible for building inspection was not receiving currently that kind of information. From an accounting standpoint the entry of the issuance of the permit is the charge against the division to make an inspection, and the entry of the inspector's report is the clearing of the original charge. Without a similar record it is impossible to know how much of this work is actually being done. Both the, deputy building in- spector and the commissioner of property (as ex-officio building in- spector) might be subjected to the charge of criminal negligence if after a dangerous building collapse or fire it were found that no in- spection had been made of the construction or repair of that particular building. Such records should be maintained as will permit anyone to deter- mine whether building inspection is actually being performed. A special file record is maintained by the various inspectors of jobs upon which violations have been found. No particular record is maintained of jobs completed in accordance with law. From the stand- point of inspection control it is just as important that the inspector report that a job is satisfactory as to report jobs upon which the work is being carried on in violation of the building code. In other words, every inspection should initiate some kind of written report in order that mistakes or negligence on the part of the inspector will invaria- bly be errors of commission. Need for Office Control of Field Records It is suggested that whenever a building permit be issued an in- spection form in duplicate or triplicate should be made out. The orig- inal should be maintained in the office as a permanent record, the duplicate used as a cross reference index, and the triplicate used as a basis for inspectors' reports. If proper control is to be obtained oyer the activities of various field inspectors it is essential that the office maintain a record of "live" permit operations. The lack of such con- trol was found in the method of handling the complaint forms. Com- pleted complaints were filed permanently in the mam office, but no one had any record of the number of complaint blanks which each in- spector carried with him in the field. , Experience has proved that the sending out of notices to inspect to field inspectors, without maintaining office control over such re- ports usuaUy results in increasing inaccuracies and also develops a tendency on the part of the inspectors to lose or throw away the re- ports in the field. Transportation It is suggested that the building inspection division be provided with two ?three inexpensive automobiles for use by the field mspec- Tors If the reorganization of the inspection forces can be effected as 00 +L in this renort probably six such automobiles should suffice £f tnfent re oureau VaSy event, the providing of better transpor- tation fofthe building inspectors is an immediate necessity. It is dan- 368 DENVER gerous to continue the practice of inspecting only a part of the build- ing permits. There is but little doubt that the present force if pro- vided with better means of transportation could inspect all of the building operations. Special Permits An example of the lack of proper building inspection records may be found in the fact that although 25 special permits had been granted by council within the year, there was no record of when the permits were issued, why they were issued, what exceptions to the building code were authorized, or what kind of work actually was done. In order to obtain any information about these permits it was necessary first to go to the office of the city clerk and to obtain a file of the proceedings of the council, after which descriptions of the permits were obtained from various sources by officers of the building inspec- tion organisation. Fire Escapes The building inspectors are also charged with the inspection of fire escapes and the enforcement of fire escape regulations. A register of fire escape notices sent out is maintained. A record of fire escape violations is also maintained, and, according to the statements of the officers, over 200 letters had been sent out. There was, however, no record of orders sent out demanding the making of specific changes in existing fire escapes or the construction of new fire escapes. There was no record of final inspection, and the last entry made was January 14, 1914, although this investigation was made early in May. Use of Placard Permit e- It would be of particular advantage if a placard form of permit were issued in place of the present form. By requiring that this pla- card be posted in a conspicuous place on the work it would be possible to obtain the co-operation of the police officers and inspectors of all departments of the city in reporting building operations in progress where no permit had been taken out. DEPARTMENT OF PROPERTY 369 ELECTRICAL INSPECTION The electrical inspection organization consists of the deputy elec- trician, two inspectors and one clerk. The authority for the work is obtained from ordinances of council. The non-compliance with the electrical code may be enforced through court action. Licenses to Moving Picture Operators Although the licenses to moving picture operators are issued by the excise commissioner, the electrician is charged with the examina- tion of all applicants. The form of license and the examination ques- tions indicate that little attention has been paid to this subject. Personal licenses of any nature are useless unless some means be provided for preventing transfers. Without a detailed description of the physical appearance of the licensee it is impossible for a field in- spector to make sure that the person presenting the license for his inspection is in fact the same person examined for the license. It would be advisable to have pasted on the license card a picture of the applicant, so that a transfer of the license could be instantly detected upon examination. The real reason for the examination of moving picture machine operators and the licensing of those who successfully pass an exam- ination is to make sure that the operators are properly trained to act in case of panic, fire, or trouble with the apparatus. If this be true, then the important points to emphasize in the examination of appli- cants are those which will bring out the fire prevention and fire- fighting knowledge of the candidates. The questions submitted for examination of applicants for moving picture operators' licenses do not emphasize these points. It is of little value to ask the applicants to write out the names of the principal parts of a moving picture machine or to describe the operation of changing reels or the repairing of broken films. These constitute the greatest part of the examination of applicants for this license. The kinds of question which should be asked are: "What are the principal parts of a fire extinguisher?" "How can you determine when a fire extinguisher is not in proper condition?" "How often should a fire extinguisher be inspected?" "What are the requirements of the city ordinances respecting the ac- cumulation of combustible material in theaters?" "What are the re- quirements of the city ordinances respecting the incumbrances of aisles in a theater?" "What are the requirements of the building code re- specting fire-proof construction of moving picture booths? What constitutes a violation of such code ? " _'_ . It is suggested that the form of examination of moving picture operators be revised along these lines. Inspection Procedure On account of the fact that electrical wiring is usually concealed by a wall construction after the completion of a building the exa control of every electrical installation or repair job is of considerable importance In the protection of life and property. From this stand- 370 DENVER point electrical inspection is of considerably more importance to the community than plumbing inspection, where a failure is usually in- dicated by a water or gas leak, the immediate results of which are not particularly serious. Transportation Facilities Needed With the present force an attempt is made to inspect practically every electrical installation or repair job. Better results and more in- spection could be obtained, however, if proper transportation facilities were provided for the inspectors. It is to be hoped that, if the pro- posed reorganization can be effected, transportation either by auto- mobile or motorcycle can be provided for most of the inspectors. Permits According to the present practice, permits are issued only to licensed contractors who are required before receiving the license to file a bond of $1,000. When the electrical work has reached such a state that an inspection is necessary the contractor is required to send in a notice to that effect. This procedure results in a distinct saving of time and the concentration of effort on the part of the elec- trical inspectors. Placard Permit Suggested In order that the electrical division may obtain more informa- tion as to jobs under way, .it is suggested that a placard be posted whenever a permit for an electrical installation or repair job is issued. By requiring the posting of this placard on the work, it will be possible for every field employee of the city, particularly police officers and inspectors of buildings, to determine whether an elec- trical job is being carried on under a permit. It is simple enough to put in operation a system which will control the electrical installa- jVEJ. a ° d repair work for which a Permit has been issued. What is; difficult is to make sure that a permit has been issued for all elec- trical work The use of a placard permit and the requirement that such placard be posted m a conspicuous place on the work will make it possible to obtain the services of other city employees in reporting: work being carried on without a permit. DEPARTMENT OP PROPERTY 371 PLUMBING INSPECTION The general duties of the plumbing inspectors consist of the in- spection of plumbing installation and repair work. The personnel at the time of this investigation consisted of one deputy and two in- spectors appointed under specifications requiring that they shall have been master plumbers with ten years' plumbing experience. Permits Permits are issued to master plumbers only,— the title of master plumber being granted by the state examining board. There are about 220 master plumbers in the city and during the first four months of 1914 they took out 704 permits. Reports and Records The detailed records maintained by the inspectors of this division were in general superior to the personal reports maintained by the in- spectors in any other inspection division. These reports were made out in duplicate for the commissioner of property. General Statement The tendency in the past has been to overestimate the importance of plumbing inspection. Although the size of the division of the city of Denver does not seem to warrant a criticism on the basis of over- expenditure for this work, it is certain that, if three men are really required for plumbing inspection in the city of Denver, 30 men would be required for building inspection. It is not of supreme importance whether plumbing work is inspected or not. Recent developments of sanitary research have proved that although sewer gas is obnoxious, it is not particularly dangerous, — certainly not as dangerous as ordi- nary illuminating gas. Faulty plumbing installation can be discovered and repaired be- fore serious damage ensues. It is an open question whether the entire plumbing inspection service should not be abandoned. "What work of this nature is really necessary might be carried on by building inspect- ors or sanitary inspectors of the bureau of health. 372 DENVER BOILER AND ELEVATOR INSPECTION The duties of the division of boiler and elevator inspection con- sist of the inspection of the installation and operation of boilers and elevators. No smoke preventive inspection was being carried on at the time of this investigation. The force consists of one deputy, two boiler inspectors, one ele- vator inspector, and one stenographer and clerk. The deputy also sits as a member of the examining board for licensing stationary engineers. The same criticism as to the need for centralization and the lack of properly designed and controlled permit forms applies to this divi- sion as to all other inspection divisions of the city. Office Records The office system in use by the boiler and elevator inspectors for recording permits issued and inspections made is obsolete in principle and cumbersome to operate. In addition, these records do not provide case histories on various boiler and elevator inspections which would permit of an easy comparison of the successive inspectors ' reports from year to year. The record of boiler inspection consists of the following entries : Date Name Location Number, diameter, length Number of tubes Diameter of valves Strength Estimated Stamped Pressure allowed Class Age Fee When paid Certificate expires Condition of boiler Remarks Name of owner. This complete record is filled out over and over again as successive inspections are made. The duplication in work is obvious. Moreover, the following of this practice prevents the assembling in one place of the complete history of one particular boiler. In order to obtain a record of inspections on one boiler or plant it is necessary to recapitu- late many different entries in this book. It is also true that three quarters of the information currently rewritten is general historical data which does not vary from year to year. In other words, much of the rewritten information on inspections is a record of installation rather than a record of operation DEPARTMENT OF PROPERTY 373 . The installation of loose-leaf historical records, either on cards or in a loose-leaf ledger, would satisfy every requirement on the original historical record and the installation of standard inspection field re- ports (described m detail in the accompanying report on the depart- ment ot improvements) together with a proper filing system would complete the system. The same criticisms apply to the method of recording and hand- ling elevator inspections. There is unnecessary duplication of work and the records are of but little administrative value on account of the lack of recapitulations. Program Although the division prepares a program for inspection work in which the various boilers to be inspected are grouped according to routes and inspection periods throughout the year, no notation of the progress of the inspection is entered on the program. If a loose-leaf inspection system were inaugurated, there would be no need for the preparation of a detailed typewritten program of inspections to be made, for the file of the blank inspection reports would automatically route and time-space the inspections needed. Boiler Inspection Procedure Criticized According to the present practice, when a reinspection of a boiler or boiler plant is made the inspector is provided with a complete de- tailed record of previous inspections.^ This practice violates one of the fundamental principles of inspection control, i. e., that a reinspection be made on the individual merits of the case without assistance of prev- ious inspection reports. It too often happens that, if inspectors are provided with reports on previous inspections, reports of reinspections will be made out without viewing the boiler or plant in question, or, if actual reinspection be made, the opinions of the inspector are in- fluenced largely by the report previously sent in. If the boiler inspectors are properly trained, they are fully capable of making a boiler inspection without having the reports of previous inspections available for reference ; if they are not competent to carry on inspection along these lines, they should not be retained on the force. Revision of Charges Suggested The charges made for inspection and boiler work are as follows : Installation permit , $ 1-00 1 Inspection of steel boiler. 5.00 Inspection of cast iron boiler 3.00 Sunday inspection — 1st boiler 10.00 2nd " 6.00 In collecting these fees it is the practice to send out the bills prior to the date when the inspection is to be made, but many of the boiler owners do not pay the inspection charges until later m the year. This practice is not open to serious criticism, although the city s financial or legal officers should be charged with the collection of these bills. 374 DENVER Under the present procedure the chief of this division acts as a col- lector as well as an inspector. Considering the fact that it is possible to obtain these charges by billing boiler owners, it is suggested that charges for inspection be based on an arbitrary charge for work done in inspecting boilers. The introduction of proper forms of inspectors' reports and time sheets would make possible a simple distribution of the inspectors' time and expense against the various jobs and would distribute more equitably the cost of such work. Elevator Operation With the present highly developed systems of elevators and speed appliances the main danger is in the operation of the elevator rather than in defective construction or design. With this in view, the attempt should be made to emphasize the regulation of elevator oper- ation. This work could be materially assisted by the establishment of proper rules and regulations for the operation of elevators and the licensing of elevator operators. Inefficient elevator operation, due to the poor training of elevator men, or carelessness, causes a great majority of elevator accidents. The licensing of elevator operators could be required through ordinance, and it is suggested that the head of the proposed centralized bureau of building inspection together with the commissioners of safety and property constitute an examining board for licensing elevator oper- ators. As in the case of moving picture operators, the license should be so descriptive that a transfer of the license card would be impossible, and to this end it is suggested that a picture of the licensee be placed on this card. Operating Rules It is further suggested that strict rules and regulations to govern the operation of passenger and freight elevators be established by ordi- nance. Such a code should specify the detail of elevator operation and establish penalties for violations thereof. As an example of the kind of regulations to be included, the following might be cited : that it is unlawful to start a passenger elevator before the gate has been closed ■ it is unlawful to leave open a gate leading into an elevator shaft- it is unlawful for the operator of a passenger elevator to sit down while on duty. DEPARTMENT OP PROPERTY 375 p ar t V — The Public Utilities Commission DEPARTMENT OP PROPERTY 377 PART V— THE PUBLIC UTILITIES COMMISSION ORGANIZATION By virtue of section 264 A of the old charter, a public utilities commission, consisting of three members, was created. This commis- sion was to have (1) complete charge and control of supplying the city and county of Denver with water (2) to have and exercise all powers given to the board of public works in chapter 9 (now 16) relative to public utilities. The Powers of the Commission The original charter provision which established the public util- ities commission gave to the commission very broad and comprehensive powers, every constitutional and charter right in the "matter of con- structing, purchasing, condemning and purchasing, acquiring, leasing, adding to, maintaining, conducting and operating a water plant or system for all purposes and everything pertaining or deemed necessary or incidental thereto." It would be difficult in one general grant of power to give to any commission more arbitrary rights than have been given to this commission. These conditions are undoubtedly more or less familiar to prac- tically every citizen in Denver. It is not uncommon to find that many cities have delegated to commissions or boards broad and arbitrary powers to build or operate the large public utilities. The inherent con- servatism of any body Avhere administration must be controlled through a majority vote tends to prevent the abuse of such powers. As in the case of the public utilities commission of Denver these del- egated powers often include certain legislative rights which by the vote of the people have been taken away from the local legislative body. Thus, many of the duties which commonly are delegated to the council are in Denver within the jurisdiction of the public utilities commission. These include such acts as the establishment of water rates, the procuring of water rights, reservoirs and watersheds by lease or purchase and the voting of subsidiary loans within a general author- ization. A One-Man "Commission" What is of particular importance is the fact that the original pub- lic utilities commission has already been depleted by the loss of one member and will in a short time be depleted by the dropping of a second member. The danger of this situation must be obvious. the delegation of such broad rights and duties to a commission of three unquestionably is a reasonably safe practice. The delegation of such powers and duties to a commission of two would be unwise upon sev- eral grounds of which lack of sufficient independent judgment, ack of a majority without unanimity of opinion and others are typical. But theTentual delegation to one man of such sweeping nghts and ^prrv- ileges to establish, maintain and operate a water plant and to control 378 DENVER every attending and incidental operation is dangerous. It is of interest in this connection to note that when the term of the last elected com- missioner expires, June 1, 1918, the duties of the board automatically fall to the commissioner of property. On February 14, 1913, the following section was added to the charter : < ' (Section 264 B) . Each member of the public utilities com- mission provided for in section 264 A shall continue in office until his term expires, or a vacancy for any cause arises, and as each goes out of office the remaining members, or member, shall constitute said com- mission until all of said commission have gone out of office and there- after the powers and duties of such commission shall be performed Dy the commissioner of public property." No matter what procedure is necessary for changing the present organization of the public utilities commission a change is needed. This matter should be placed before the people at the next election. The continuation of the present form of commission is not only dan- gerous from the standpoint of centralization of power in the hands of one or two men, but the organization prescribed by the recent charter amendment is not calculated to provide the best administrative control of such an important problem as the building of water works. Before the work is even started one of the commissioners auto- matically is retired from office ; two years later, about the time when the work may be well under way, the second commissioner will be dropped and the entire project left to the third and last commissioner. At the time when the services of all commissioners will be most needed and when the individual and independent judgment of several dif- ferent men of equal authority would be most valuable, there will be but one commissioner in office. The real advantages of commission control of any large under- taking consist of (1) continuity of action and (2) coordination of in- dependent judgment in the determination of large administrative and engineering problems. This cannot be obtained by the present plan. This condition will be a serious impediment in the way of ultimate efficiency and economy in the development of the water works. The Administrative Problem The assumption by the city of Denver of a municipally owned water plant, no matter whether the existing plant of the Denver Union Water Company be purchased or an entirely new plant constructed, involves many serious questions of administration which should not be neglected through the over-emphasis of engineering questions. Con- struction is largely a question of engineering design and contracting work, but the maintenance and operation of a water works are admini- strative problems in which technical engineering must be subordinated to the larger question of efficient administration. This fundamental difference between the construction, and the maintenance and oper- ation of a water plant must be borne in mind by the public utilities commission if best results are to be obtained. DEPARTMENT OF PROPERTY 379 In entering into municipal ownership of the water utility at this time Denver has a remarkable opportunity. The mistakes found in the existing organizations can be avoided — and it is much easier to avoid mistakes in formulating a new organization than to correct them after they have been permitted to grow. Proper organization, inspection control, revenue collecting procedure, and general accounting records will prove their worth many times over. "While there is no general panacea which can be applied to every water department in order to obtain efficient administration, there are many general principles which should not be overlooked in laying out the procedure for Den- ver's municipal water plant. It is an opportunity which few cities have, and, if lost, will mean the waste of many thousands of dollars. DEPARTMENT OF PROPERTY 381 Part VI— The Office of the Sealer of Weights and Measures DEPARTMENT OP PROPERTY 383 PAKT VI— THE OFPIGE OP THE 'SEALER OF WEIGHTS AND MEASURES ORGANIZATION The enforcement of the laws and ordinances governing weights and measures is in charge of a sealer of weights and measures who is appointed by and responsible to the commissioner of property. He serves at the will of the commissioner, and receives a salary of $1 200 per year. * ' POWERS AND' DUTIES The sealer is handicapped in his effort to regulate and control the weighing and measuring devices because of the absence of an adequate ordinance upon the subject. The present ordinance merely provides tor the creation of the office of sealer and the sealing by him of all scales, weights and measures at least twice each year. Aside from the fact that because of the large number of stores in the city using weighing and measuring devices, and because he has no assistant, it would be physically impossible for the sealer to comply with this requirement. Such a practice is not only unnecessary but it is also prejudicial to a competent campaign against the fraudulent use of scales. The ordinance does not provide the sealer with power to make rules and regulations governing the manufacture, sale and handling of scales, weights and measures. It does not provide a penalty for the removal of a condemnation tag, nor does it compel the owner of a small scale or measuring device to bring it to the office of the sealer to be tested and sealed. Thus it is possible for a merchant, without fear of the imposition of a penalty, to have in his possession and to use weigh- ing and measuring devices which have not been tested and sealed. Cheating Not Prevented by Routine Inspections It is the experience of sealers throughout the United States that routine inspection and sealing of scales does not afford protection against the dishonest use of weighing and measuring devices, and that the greater part of the cheating practiced by dishonest merchants is done through a manipulation of the scales. Therefore, to test and seal a scale once a day would not prevent the dishonest merchant from defrauding his customers. Because of this requirement the sealer is forced to spend his entire time in making routine tests of weighing and measuring devices. He cannot conduct investigations which would tend to detect dishonest merchants in the fraudulent use of their scales. It is sufficient only for purposes of taking a census of the weigh- ing and measuring devices that they be inspected once a year, thus leaving the sealer free to make sporadic inspections and investigations. It is therefore recommended that the ordinance be amended so as to require an annual inspection. 384 DENVER PROCEDURE Sealer Conducts No Investigations Each day the sealer begins his inspection tour at about 10 o'clock. He has divided the city into routes and selects one of these routes for his day's work, making on an average of twelve inspections a day. He carries with him 15 pounds of test weights. These weights graduate from four ounces to two pounds. Thus he is unable to make any ade- quate test of weights, liquid or dry measures, or ordinary platform scales. Such inspection is inefficient and serves neither to detect dis- honest merchants in the improper use of the scales, nor to determine the accuracy of a scale. Ordinary spring scales must be tested to their full capacity. The sealer does not reweigh packages being offered for sale,. nor does he make purchases to discover whether merchants give short weights. He confines his activities to the formal testing of scales with- out any investigation. This is largely because he is constantly striving to comply with the ordinance requiring him to inspect all weighing and measuring devices twice a year. The value of sporadic inspections as compared with routine inspec- tions can be best understood when it is known that the progress of the sealer along any street soon comes to the knowledge of the merchants who may prepare for an inspection, and, since the use of open adjust- ment screws on scales is permitted, a dishonest merchant can adjust an inaccurate scale upon a moment's notice by the mere turning of a screw. By sporadic inspection is meant inspection which carries with it investigation and follow-up work, and it is recommended that the sealer devote considerable time to sporadic inspections and investiga- tions. Woman Inspector Needed The sealer soon becomes known to the merchant, and consequently his services as a detective are not as valuable as they might be. For making purchases in order to detect " short-weighters " the services of a woman are invaluable. The presence of a man in a grocery store or a butcher-shop frequently excites suspicion, and thus reduces the effi- ciency of a test, but a woman can enter a store and make purchases without arousing suspicion. While it is not suggested that the department employ a woman inspector continuously, it is recommended that the sealer be author- ized to retain the services of a woman for this work occasionally. It is not necessary that the woman spend money to make purchases, since it is only necessary to establish intent to defraud by an offer to sell less than the quantity represented. But in aggravated cases, where the sealer wants to prepare his tests in such a manner as to make con- viction absolutely certain, action should not be taken upon the first short-weight, but the woman should be permitted to make purchases from day to day, thus providing cumulative evidence. DEPARTMENT OP PROPERTY 385 Assistant Sealer Should Be Appointed A field study of the conditions in the city with regard to the scales, weights and measures in use was made in company with the sealer. Thirty-one stores were visited. These stores were selected at random in various parts of the city. Ninety-six scales were examined and tested, of which 50 were found accurate, 36 inaccurate and 10 de- fective. Of the 36 inaccurate scales, eight were against the owner while 28 were against the purchaser. In most every case the inaccuracy showed upon the face of the scale so that a test was unnecessary. Many scales of a type long since condemned in other cities, were observed. These conditions point to the need for a closer supervision of the scales in use, which supervision cannot be properly exercised in a city of the size of Denver by one inspector. Under the existing conditions, when the sealer is in the field inspecting, which is practically all day, his office must remain closed, although complaints or telephone com- munications are received in the office of the commissioner of property. It is therefore desirable that the sealer be provided with an assistant, who should be a civil service employee with a competent knowledge of the mechanics of scale making. No Saturday Night Inspection Saturday night is the busy night at the shops and because of the increased amount of business it is regarded by dishonest merchants as the "harvest time," yet the sealer conducts no Saturday night inspec- tions. In fact, he conducts no inspections at all on Saturdays. The sealer and his assistant should make sporadic inspections of the market places and shops on Saturday afternoons and evenings. 3g g DENVER QUARTERS AND EQUIPMENT Equipment. Inadequate The sealer's equipment is inadequate and his testing instruments of an 'unsatisfactory type. He is not prepared to make tests of large liquid measures or dry measures. His personal kit is not of a standard type and it is incomplete. If the sealer is to be efficient he must be prepared to test all types of scales weights, and measures. On his routine inspections he should carry sufficient equipment to enable him to test liquid and dry meas- ures and platform scales, and he should have proper instruments tor marking, weighing and measuring devices tested by him. It is there- fore recommended that the sealer be provided with proper equipment. Sealer Should be Provided with an Automobile The sealer is unable to carry with him on inspection trips_ ample test weights and other equipment, or to make inspections during in- clement weather. He should be provided with a small automobile runabout of the wagon type, capable of carrying not less than 1,000 pounds of test weights. He would then be able to make inspections the year round, except' in severe snow storms, and he would be prepared to inspect and test all types of scales, Aveights and measures found on his tour. He should be required to learn how to operate the automobile, so as to avoid the necessity of employing a chauffeur. Need for New Quarters No scale, weight, or measure should be permitted to be used unless it has been sealed and approved by the sealer. To carry this rule into effect would mean that the activities of the sealer would be largely in- creased and the need for larger office room would become imperative. The sealer now shares a small office with the city forester in an ob- scure corner of the second floor of the City Hall. He has no mechan- ical division such as is necessary for a proper conduct of his office, and its location is such as to make it difficult for citizens to find. The con- ditions found in the city shops indicate the need for a vigorous cam- paign against short-weighting. To carry on such a campaign it is necessary that the sealer's office be located upon one of the main thoroughfares, and that housewives may visit the office to have their purchases re-weighed and that merchants may bring their small scales frequently for tests. The office should be- equipped with a mechanical division in charge of an assistant sealer and prepared to make tests of all types of weighing and measuring devices. For this purpose it should have running water with proper attachments to make it pos- sible to test large liquid measures such as oil cans, milk cans, etc. The office should be properly marked on the outside indicating its function, and should be opened to the public all day and until 10 o 'clock on Saturday night. DEPARTMENT OV PROPERTY 387 CONSPICUOUS DEFECTS IN PRESENT PRACTICE Proper Tolerances Should be Established weia-hW P ^ ent S6aler iS T th ° Ut any ex P eri ^ce in the inspection of SS,^?"? 8 devices Although the national bureau of tnT ^ \ Washington has established a standard set of tolerances ^o.ntT 3 ° n ™ lghm ? and mea ^ring devices, which tolerances are ?n 5£t l T St 5-^ CeS m v the United States sub J ect t0 modification to meet local conditions, the sealer allows tolerances in accordance with his own judgment. «„t, Spi "^ g S?a l? S f re SubjeCt t0 slight chan S e due t0 climatic condi- tions, and weights become light due to handling, chipping, and rubbing against rough surfaces, yet the change effected by these conditions is extremely slight, and only a small tolerance should be recognized. It is the practice of the sealer, however, to allow a tolerance of a full ounce on spring scales of a small capacity. He has not set any definite tolerance for weights or measures. Many of the inaccuracies of the scales found m use, varying as they did from three-fourths of an ounce to one-±ourth of a pound, the average being an ounce and a half, were regarded by the s.ealer as conditions which should be allowed. "While a tolerance may be allowed, measured in fractions of ounces upon a scale which would only show an inaccuracy upon test, no allowance should ever be made as a tolerance or otherwise where the inaccuracy shows upon observation without a test, for a merchant who is desirous of keeping his scale accurate can correct an obvious inaccuracy by means of his adjustment screw. It is recommend that the sealer create a schedule of tolerances. In preparing such a schedule he should con- sult the schedule of tolerances promulgated by the national bureau of standards and the tolerance commission of the State of New York. With these it will be comparatively easy for him to work out a schedule which will meet local conditions. Few Cases Prosecuted in the Courts. When the sealer condemns an inaccurate scale, he places a small combination paster one and one-half by one inch on the weighing in- strument. This condemnation paster is similar to the label marked "Sealed," so the benefit of the condemnation label is lost. When a scale is condemned, the sealer instructs the owner to have it repaired within ten days in accordance with the ordinance and notifies the local agent or the manufacturer that he has discovered one of his scales in use which is inaccurate, but he does not follow up the case to determine whether the scale is repaired. Consequently it is not the practice to prosecute in the courts owners of scales found to be inaccurate. The only prosecutions thus far have been in a few cases where "short" deliveries in coal had been discovered. That no prosecutions have been brought in other cases is due to the inadequacy of the present ordi- nance, to the failure of the sealer to perform detective functions, and to the fact that the sealer allows excessive tolerances. It is the ex- perience of sealers in other cities that the only method of preventing the use of inaccurate scales and the manipulation of accurate scales is 388 DENVER through vigorous prosecutions. The owner of a scale, weight, or meas- ure must be held strictly to account for the condition of his apparatus, since inaccuracies due to carelessness result in a loss to the purchasing public just as much as inaccuracies due to tampering. A few success- ful prosecutions accompanied by proper publicity will do more to prevent cheating than any number of routine inspections. Campaign of Education Necessary The department has failed to conduct a campaign of education to acquaint the housewives and the purchasing public with the common practices of dishonest merchants. Such a campaign should be begun at once with a view to making every housewife in the city a volunteer inspector. Funds should be provided for the printing of instructions to housewives as to the proper method of reading "scales, cautioning them against scale manipulation, and inviting complaints. During the course of the field study it was learned that the house- wives make purchases upon what is known as the "money's worth" system, a practice which prevents the proper enforcement of the law. Sugar is commonly sold in 50-cent packages, without regard to weight. Such packages were weighed in four different stores,- and each package was of a different weight. Housewives should be instructed to buy only in known quantities and by weight and measure. They should be urged to keep in their homes a standard scale and measures, and to test their purchases. Circulars or pamphlets should be distributed from time to time by the members of the police force. New Ordinance Recommended The adoption of an ordinance authorizing the sealer to make pos- sible a proper supervision of weights and measures is recommended. This ordinance should provide that no scale, weight, or measure shall be used in the city without having first been inspected and approved by the sealer. It should further provide that no scale, weight or meas- ure should be sold in the city unless it shall have been approved as to type by the sealer. The need for this provision was emphasized by the number of scales of a type long since condemned in other cities. The ordinance should empower the sealer to promulgate rules and regulations governing the manufacture of scales. The need for this provision was shown by the number of scales with adjustment screws and spring scales with hooks. The use of spring scales with hooks has been forbidden m many cities, as the hooks may be weighted down with tags, billheads, etc. The sealer should be also empowered to confiscate and destroy all scales, weights, and measures found in use which are so inaccurate as to indicate intent to defraud. The ordinance should specify the degree of inaccuracy which will warrant confiscation and destruction in the case of each of the various types and capacities of scales. For example the sealer should be permitted to confiscate and destroy any spring balance scale found in use which is four ounces or more "fast " or any DEPARTMENT OP PROPERTY 389 spring scale of the type used on ice-wagons when found to be ten pounds or more against the customer. Under the provision permitting the sealer to promulgate rules and regulations and providing a penalty for the violation of these rules, it would be possible for the sealer to prevent the placing of scales in stores in such a position as to make impossible the reading of the weighing by the customer. Dishonest merchants and thoughtless merchants frequently place a scale on the rear counter in such a posi- tion that the customer cannot read the face of the scale. To prevent the sale of food commodities by "money's worth" and to prevent the sale of package goods without regard for specific weight or measure, the ordinance should provide that no food commodities shall be sold except by weight and measure, or numerical count; and that all commodities put tip in packages should be sold upon a net weight basis, with the weight plainly indicated on the outside of the package. The need for this provision was made clear when it was found in the course of the field study that in almost every place visited paper bags, wrapping paper, cartons, etc., were being sold at the price per pound of the commodity which they contained. In the sale of sugar the grocers in almost every instance include in the weight the paper bag and cord. A great many butter crates were reweighed and in almost every instance the weight of the wax paper was included in the 16 ounces. The ordinance should provide that the owners of scales, except large platform scales, which have been condemned, should be required to bring them to the office of the sealer when repaired, thus relieving him of the necessity of traveling about the city making reinspections. It should provide a penalty of $25 for the removal of a condemnation tag by any person other than the sealer or his assistant. In order to assist the sealer in keeping full control over all scales, weights, and measures, the ordinance should require that upon the application blank for all kinds of licenses there should appear "State whether you contemplate using scales, weights, or measures in the business to be licensed, and, if so, how many and of what capacity and type." If a person should state upon his application blank that he does intend to use weighing and measuring devices he should be required to obtain a certificate of approval from the sealer showing that his weigh- ing and measuring instruments have been properly tested and sealed. Official city scales should receive frequent tests. Such tests are now impracticable because it is necessary for the sealer to haul a ton of test weights in order to make them. The ordinance, however, should require that the owners of official city scales, shall provide a standard set of test weights to the amount of 1,000 pounds. ^ These weights should be kept in a cabinet immediately adjoining the sea e and under lock and key. Thus the owner of the scale would be able to maJe frequent tests^as would also the sealer without the necessity of hauling his own test weights. 390 DENVER Sealer's Standards Should Be Compared With The State Standards In order that the sealer may be able to give confident testimony in court as to scales which are found to be inaccurate upon test, he should be able to testify as to the accuracy of his own standards. This he can- not do at present, because he has not caused his own standards to be officially tested and compared with the state standards. The weights of the sealer are as subject to change as are those of the merchants; therefore it is incumbent upon the sealer to see that his are as accurate as it is possible to keep them. Hence, they should be subjected to fre- quent test and at least an annual comparison with the state standards. RECORDS AND REPORTS Because the sealer does not maintain any adequate system of records and reports, an analysis of his work and the work of the former sealer could not be made. A record of the name and address of every place visited and the number of scales tested is kept upon the stub of the inspection certificate. The certificate in use is of the oldest type and was designed to serve as a receipt for fees collected in con- nection with inspections. The sealer makes a daily report to the commissioner of property upon which he states in connection with each inspection, the number of the certificate issued, the name and address of the owner of the premises inspected, and the number of scales tested. The stubs of the inspection certificates and this daily report con- stitute all the records maintained by the sealer. Hew Record and Reporting System Should Be Installed It is recommended that provision be made for an improved method of maintaining records and reporting on the work done. The follow- ing records should be maintained .- A card record of all merchants in the city using scales, weights and measures A register of complaints A register of violations A register of prosecutions A record of inspections. Card Record of Merchants The present form of inspection certificate should be abandoned, and a torm adopted which will provide for the establishment of a card record of all the merchants in the city using weighing and measuring devices, lhis can be done by providing a triplicate certificate form; the first copy to be given to the owner of the scales, the second, which lu° U } ,: e ? tlssue paper ' t0 remai n bound in the book, while the third should be upon a card. Each morning the card should be re- moved trom the book and filed according to street, cross indexed as to name and kind of business. Thus when the sealer makes out the DEPARTMENT OF PROPERTY 391 inspection certificate in the field he will at the same time, by the use of carbon sheets, make out the card for his record of merchants. The headings upon the face of the inspection certificate should call for in- formation which would show the kind of business and the type, size, and number of scales, weights, and measures inspected. The various types of scales, such as counter, spring, and patent balances, comput- ing, platform, and beam scales, should be listed, as should also liquid, dry, and linear measures. With each of the types of scales listed should appear headings "Civil" and "Penal" violations. Upon the bottom of the certificate should appear the word "Remarks." Under this heading the sealer should report not only the fact that a violation was discovered, but also the kind of violation, and the degree of in- accuracy or the amount of shortage discovered in package goods. Upon the back of the card there should be printed headings calling for information concerning future inspections. There should also be upon the certificate headings calling for information concerning the num- ber of packages tested. Register of Complaints Each complaint reaching the sealer, whether by letter, telephone, or personal interview, should be entered in a register of complaints, which should have printed headings calling for the name and address of the person making the complaint, a brief statement of facts con- cerning the complaint, the name and address of the person or firm or corporation complained of, the date investigated, and the result of the investigation. Upon the receipt of a complaint, notation of the date received, date investigated, and the result of the investigation should be made upon the card record of the merchant. Bach month the record of complaints should be recapitulated so as to show the number of com- plaints received, classified as to subjects complained of, number in- vestigated, number unfounded, number warned, number prosecuted, and number of convictions resulting from prosecutions. Register of Violations In the register of violations should be kept a record of every viola- tion discovered, whether it results in prosecution or not. This book should have printed headings calling for name and address and kind of business of the dealer, the character of the violation, the date discov- ered, the action taken and the final disposition of the case. Bach month the entries should be recapitulated to show the number of viola- tions found, the number of merchants warned, and number of prose- cutions, with results. Record of Inspections The record of inspections book should contain a record of every inspection and test whether made in the field or at the office. It should contain printed headings calling for the number of the inspec- tion the name and address of the place inspected, the kind of business, the number of scales, weights, and measures tested, classified as to types to correspond with the headings on the certificate of inspection, 392 DENVER the number approved, the number found inaccurate, the degree of inaccuracy, the number condemned, date of reinspection, the number confiscated and destroyed, the number of packages tested, the number found accurate, the number found short, the amount of shortage, viola- tions filed, the number prosecuted and the result of prosecution. Each month the entries in this book should be recapitulated. Register of Types Submitted In accordance with the suggestion that the ordinance require all manufacturers of scales, weights, and measures to submit the type for the approval of the sealer, it is further suggested that a register be kept of all weighing and measuring devices submitted. This register should have printed headings calling for the name and address of the manufacturer, date submitted, description of the device, whether approved or disapproved, and the date of such action. Reasons for disapproval should be clearly stated. When a type is approved the serial number placed upon the type should be entered. Sealer's Daily Report The daily report of the sealer to the commissioner of property should show the total number of places visited, the number of weigh- ing and measuring devices inspected, classified as to type, the number of violations found, the total number of prosecutions, the number of scales condemned, confiscated and destroyed, the number of hours in the field, the average time required for inspection, the number of hours in the office, the number of packages tested, the number found correct, the number found incorrect, the total number of scales submitted for approval, and the number disapproved. It is not necessary that the name and address of the places inspected should appear on this report. Monthly Report The sealer should submit a monthly report to the commissioner which would be a recapitulation of the daily reports. Annual Report In order to indicate the efficiency of the work and to be of real statistical value, the annual report of the sealer should contain the fol- lowing tables : 1— Table of places inspected by character of business including the following headings : Character of business Total number of inspections Number of violations found Number of inspections where no violations are discovered JNumb'er of prosecutions 5 Penalties imposed Arrests made Convictions in criminal cases DEPARTMENT OF PROPERTY 393 Cases where more than one violation was discovered in a year. 2 — Table showing inspections of peddlers and hucksters as dif- ferentiated from inspection of stores and regular mercantile establishments. Inspection of push-carts and hucksters in the field are made so quickly and with such little difficulty that a proper impression of the efficiency of the sealer is not given if they are included in the general table of inspection. A combined table does not enable the reader to determine whether fraud or carelessness is greater among peddlers than it is among storekeepers. 3 — Table showing tests made of institutional and city department scales. 4 — A table showing apparatus condemned, confiscated, and de- stroyed. 5 — A table showing number and classification of new scales, weights, and measures sealed during the year. This would show the new apparatus coming into use, bringing added responsibility for the sealer. 6 — A comparative table by years, showing the number of routine inspections made as against special inspections. By roiitine inspection is meant the annual and semi-annual inspec- tion required by ordinance as distinguished from special inspections required because of the installation of new apparatus, complaints of citizens, etc. 7 — A table of purchases made for the purpose of detecting man- ipulation of scales and the results of such tests. 8 — A table of complaints received. 9 — A table showing the household weighing equipment tested upon request. The purpose of this table should be to show the number of families in the city equipped with weighing and measuring devices for their own protection. 10 Tables showing, under classifications as to business and appa- ratus, violations where actual fraud was practiced classified as follows: Fraudulent instruments Tampering with the scales or measures Operators of scales detected manipulating. The report should contain a brief history of frauds discovered during the year so as to serve as a warning to housewives in making purchases. DEPARTMENT OP IMPROVEMENTS 395 REPORT ON A SURVEY OF THE DEPARTMENT OF IMPROVEMENTS DEPARTMENT OP IMPROVEMENTS 397 CONTENTS Page General Statement 399 Summary of Recommendations ' 401 Part I — The Office of the Commissioner 411 Organization 411 Procedure 412 Inspection 421 Annual Report : 424 General Accounting 425 Cost and Expense Records 427 Part II — The Bureau of Engineering and Surveying 432 Organization 432 Office Methods 433 Lighting Inspection 436 Part III— The Bureau of Highways 439 Organization 439 Highway Maintenance Division 440 Street Cleaning Division ' 444 General Statement Regarding Recommendations 447 Street Sprinkling Division 453 Sidewalk Division 456 Sewer Flushing Division 458 Permit Division 460 Asphalt Plant 466 Block Paving 469 Street Railway Area Pavements 471 Highway Inspection Data 476 Penetration Macadam Contracts 485 DEPARTMENT OF IMPROVEMENTS 399 REPORT ON A SURVEY OF THE DEPARTMENT OP IMPROVEMENTS GENERAL STATEMENT The survey upon which this report is based included an investiga- tion of the activities of the various branches of the department of im- provements, except the art commission and the natural history museum. The department of improvements is not a department, but an ag- gregation of organizations with little centralized control. As a first step toward efficiency the department should be reorganized. Organization Nomenclature It is suggested that in connection with the reorganization of the department an attempt be made to correct the ambiguous and contra- dictory nomenclature now in use. There is a bureau of highways, a bureau of street sprinkling, a bureau of engineering and surveying, etc., all of which are styled "department," thus confusing their rela- tionship to the department of improvements. The same confusion ex- ists in the titles of certain of the supervising officers of the various departments within the department of improvements. The title "com- missioner" should be limited strictly to the chief administrative officer of the charter departments. The use of the title of "commissioner of highways" to designate the head of that particular branch of the de- partment of improvements is confusing to any one not familiar with the actual situation. In the chart of proposed organization, accom- panying this report, the titles of the various sub-organization units within the department of improvements have been selected according to the common classification of city departments, i. e., department, bureau and division. Civil Service The question of civil service is one which affects all departments of the city and county government, but there is no department where properly organized and administered civil service control would be of more benefit than in the department of improvements. The civil serv- ice control of the department of improvements was in a more, or less transitional stage at the time this investigation was in progress. Most of the subordinate employees were either taking examinations or were about to be placed under civil service. The principle had not been m operation sufficient time to make possible a statement as to its success or failure. It was of importance, therefore, to find that the civil service regu- lations were excluding from the classified list various bureau and divi- sion chiefs. This is undoubtedly a mistake. If the civil service control is properly exercised, there is no place where properly qualified tech- nical service or continuity in office would be of more value to the city than in the principal positions in the various branches of the depart- 400 DENVER ment of improvements. It is admitted that the examination for a chief of the bureau of highways is more difficult to draw up than for an in- spector in the same service. It is also admitted that written exam- inations will not satisfy a condition where executive ability is one of the main requirements. But examinations for this kind of position have been held successfully in a number of cities with measurable in- crease in the efficiency of the service. There is no reason why the same result cannot be obtained in D'enver, even if the examination of appli- cants is limited to the interviewing of such applicants by a dozen or fifteen representative and successful business men of the city and a rating made upon such examination. Identification of Field Employees It is suggested that every salaried employee of the department of improvements who is not required to wear a uniform be provided with a badge. This is of particular importance to identify city employees while on various kinds of work. It is of great assistance to the citizen, and has a tendency to increase the efficiency of city employees while on field work. At the present time it is the practice of the bureau of police to issue police badges to various officers of the department of improve- ments. In addition to the fact that the police powers of a city should be carefully protected, there is no reason why the division chiefs or other employees of the department of improvements should be pro- vided with police authority. The important factor is identification, and, if identification is made simple, any employee can call upon and authorize an officer to carry out any police duty. It is suggested that the present police badges be returned, and that the department of im- provements design and purchase proper identification badges for all salaried employees whose work carries them into the field and into direct contact with citizens, contractors or other outside parties. DEPARTMENT OF IMPROVEMENTS 401 SUMMARY OF RECOMMENDATIONS A summary of the recommendations follows: Organization 1 — That the department of improvements be reorganized in order to co-ordinate into a true departmental organization the various subfunctional activities now under the jurisdiction of that department. 2 — That the public works engineering of the park commission be made a part of the department of improvements. 3 — That the board of public works be abolished. 4 — That the legislative duties of the board of public works be assumed by the council. 5 — That the administrative duties of the board of public works be assumed by the commissioner of improvements. 6 — That the city chemist be made a part of the organization of the department of improvements. 7 — That the title ' ' commissioner ' ' be restricted to the designation of the chief administrative officer of the department. 8 — That the title "department" be restricted to the designation of the department of improvements. 9 — That the prime suborganization units within a department be designated as "bureaus" and that the subsidiary organiza- tion units be designated as "divisions." 10 — That a central inspection division be established. Personnel 11 — That the heads of bureaus and divisions in the department of improvements be placed under civil service regulations. 12 — That efficiency records of employees' services be maintained. 13 — That field employees of the department be provided with badges indicative of their employment and duties for iden- tification while on field duty. 14 That the wearing of police badges by division and bureau chiefs be forbidden. Board of Public Works 15— That an administrative code outlining procedure for the in- itiation, authorization and carrying out of public works im- provements be formulated by the council. 402 DENVER 16 — That the legislative duties of the board of public works be assumed by the council. 17 — That the department of improvements be given the right to construct any pavement, with departmental labor, in case such construction can be carried on more cheaply than by contract. 18 — That the charter restriction providing for the construction q£ local improvements by contract only be repealed. 19 — That the commissioner of improvements enter into direct com- petition with private contractors in bidding on various im- provements. 20— That a scientific definition of "paving" and "paving groups" be included in the charter by amendment. 21 — That the council prepare administrative code provisions de- fining in exact detail assessable and non-assessable improve- ments, the procedure for initiating such improvements and the method for apportioning the cost thereof. 22 — That macadamizing and "surfacing" be eliminated from the permanent pavement classification. 23 — That the basis of petition for and remonstrance against im- provements be made the same as the basis for apportioning the cost thereof. 24 — That the type of pavement to be laid and the engineering de- tail of construction be determined by the engineering staff of the department of improvements, not by citizens. 25 — That the method of apportioning cost of parkway and other local improvements be standardized in order to reduce the work necessary for making such apportionments. 26— That the present form of minute book be abolished. 27 — That the longhand writing of public improvement minutes be abolished. 28— That the advertising of proposed improvements be standard- ized and that a special day be selected for the publication of such advertising. 29— That notification of prospective improvements be posted along the proposed right-of-way. 30— That the rights of the community in estopping contract im- provements upon proof of administrative and operative in- efficiency be clearly defined in every contract. 31— That payment to contractors on improvement contracts be premised upon a certification by the inspector on the work supported by the certificate of the engineer in charge and m turn certified by the- commissioner of improvements DEPARTMENT OP IMPROVEMENTS 403 City Plan 32 — That steps be taken to develop a comprehensive city plan to be enforced through administrative code provisions. 33— That the staggering of streets and the nonalignment of side- walks, curb lines and parkways in new additions -be pro- hibited. Pavement Reconstruction 34 — That the charter be so amended as to permit of proper pave- ment reconstruction. 35 — That pavement reconstruction be excluded from the local im- provement class. 36 — That a program of pavement reconstruction be prepared. 37 — That records of the cost and expense of maintaining the streets be assembled and maintained in such a form that informa- tion will be available for determining scientifically when reconstruction is more economical than repair. Inspection 38 — That a central inspection division be organized. 39 — That a system of patrol inspection be established for report- ing defective conditions of public works and work that is to be done. 40 — That police officers, sanitary inspectors and other field em- ployes of other city departments be provided with postal card report forms for reporting defective public works con- ditions to the department of improvements. 41 — That the maintaining of an independent force for sidewalk inspection be discontinued. 42 — That inspection forms be standardized with the view to facil- itating the preparation of field reports and the filing of such reports in the office. 43 That a block and intersection file for filing of inspection and cost and expense records be established. Annual Report 44__That in the annual report for 1914 more attention be paid to the development of tabulated data susceptible of compari- son with physical and financial data of other cities. 45— That more attention be paid to the reporting of the activities of the suborganizations of the department other than tne bureau of engineering and board of public works. 404 DENVER General Accounting 46 — That the present general accounts of the department of im- provements be abolished and that the work necessary there- with be made a duty of the auditor. 47 — That the one-twelfth limitation on appropriation expenditures be eliminated from the charter. 48 — That the various accountants, clerks and bookkeepers in the department be centralized in one office and that the present duplication of work be stopped. 49 — That adequate cost and expense records be established in or- der to provide a basis of administrative control of field operations. Cost and Expense Records 50 — That cost and expense records be established which will show 1 — Job cost and unit cost 2 — Location recapitulations 3 — Field organization recapitulations. 51 — That field reports be standardized in order to facilitate the making out of reports of field employees while on the work. 52 — That reports be prepared in such a manner as will facilitate filing and automatic recapitulation. 53— That the cost and expense filing plan be co-ordinated with the inspection report filing. Engineering 54 — That the duties of the bureau of engineering comprehend the providing of engineering service for all departments of the city government. * 55— That a system of progress reports on contract work be estab- lished and such information provided for use by the com- missioner of improvements. 56— That adequate fireproof filing facilities be provided for pre- serving engineering records. 57— That steps be taken to inaugurate general substructural maps showing the lines and grades of all substructures in the city. 58— That steps be taken to classify property on the section, lot and block system in order to facilitate property descrip- tions and the accounting incidental to the assessment and collection of taxes. 59- -That all lighting inspection be placed within the jurisdiction ol the bureau of engineering and surveying, in the depart- ment of improvements. DEPARTMENT OP IMPROVEMENTS 405 60 — That a bureau of highways and bridges be established under the supervision of a competent assistant engineer, and that such an organization have included in its duties, in addi- tion to the duties of the present bureau of highways — a — Asphalt repairs b — Stone block repairs 6 — Enforcement of contract guarantees. 61 — That the present method of surface street construction be abandoned. Street Cleaning 62 — That the street cleaning functions of the department of im- provements be centralized in a separate bureau. 63 — That such an organization comprehend in its duties sewer and catch basin cleaning and flushing and the sprinkling of streets. 64 — That the employees of the street cleaning department be com- pletely uniformed, including helmets for the blockmen and khaki uniforms for the flushing men and machine broom gangmen. 65 — That flushing and machine broom routes be standardized in such a way as to permit of elastic routing to meet changes in weather conditions. 66 — That broken stone be spread at intersections of unimproved, streets with a view of preventing tracking of mud on im- proved streets. 67 — That the street cleaning shop be abolished and its work be taken over by the central repair shop. 68 — That sidewalk flushing he discontinued. 69 — That the cost of cleaning the city market be charged to a fund obtained from the use thereof. 70—T/hat a study of the street cleaning and street sprinkling forces be made in order that a city owned equipment may be used efficiently for all purposes for which it is adapted. 71— That power flushes be used on certain heavy traffic streets where low water pressure prevents the use of tank flushers without special auxiliary pumps. 72— That a special inspection of fire plugs used by the street clean- ing department be made at least once a month. Street Sprinkling 73— That the bureau of street sprinkling be abolished. 406 DENVER 74— That the work of this division of the department of improve- ments be asumed by the street cleaning organization. 75— That the practice of water sprinkling of unimproved roads be .abandoned. 76— That a program for oiling with dust layer oils and treatment with deliquescent salts be prepared as a substitute theretor. Sidewalks 77 — That the sidewalk division be abolished. 78— That the inspection work of the present sidewalk division be assumed by the proposed central inspection division and that the supervision of sidewalk reconstruction and main- tenance be placed under the jurisdiction of the proposed bureau of highways and bridges. Sewer Flushing 79— That the present sewer flushing division be abolished. 80 — That the work of this division be assumed by the street clean- ing force. 81— -That a special inspection be made before ordering the repair, cleaning, or flushing of any catch basin or sewer. 82 — That a special inspection be made during extremely hot weather in order to determine whether the street flushing by the street cleaning division does not eliminate the neces- sity for special catch basin flushing. Permit Division 83 — That the superintendent of sewer flushing be relieved from the duties of chief permit inspector. 84 — That a central permit division be established. 85 — That unnecessary work now caused by improperly directed office procedure be eliminated through the establishment of proper field report forms and office filing systems. 86 — That the permit forms be made standard as to type, printing, and general set-up. 87 — That a system of direct collection of permit deposits, to be controlled through the use of graduated special forms, be installed. 88 — That the field report forms be standardized in order to facili- tate reporting in the field and filing in the office. 89 — That the department of improvements establish rules and reg- ulations preventing the issuing of permits for the cutting DEPARTMENT OP IMPROVEMENTS 407 of newly constructed pavements except in case of real neces- 90 ~ T ww-^f at * ention be ^en to the enforcement of proper back-fil] and protection of unpaved cuts by planking 91— That rules and regulations governing this work be made a part of the application agreement. l 4 Asphalt Plant and Specifications 92— That the asphalt plant be made a subdivision of the proposed bureau of highways and bridges. 93— That the city chemist be stationed at the asphalt plant and oa ™ .L e supervise the manufacture of asphalt mixtures 94r— that the sheet asphalt specifications be corrected and revised. Stone Block Paving' 95— That the stone block specifications be revised with a view to a— Reducing the size of the stone blocks used b — Securing more regularity in block sizes. 96— That a study be made to determine the point of smoothness in the sandstone blocks where the attrition of traffic will tend to wear the pavement smooth, and that such a degree of smoothness be required in the stone blocks used. Street Railway Area Pavements 97 — That the procedure for enforcing the repairs to the railway area pavements, be formalized through the serving of legal notices to such effect. 98 — That when the asphalt plant or city forces engage in work for the street railway company, the company be billed for the complete cost of such work, including a reasonably accurate overhead charge. 99 — That the department of improvements establish standard specifications for railway area construction and that such construction methods be enforced in all new work and all reconstruction work undertaken by the street railway com- pany. 100 — That the street railway company be prohibited from repair- ing sheet asphalt, concrete, or bituminous concrete pave- ments in the railway area with stone blocks. 101 — That the company be required to maintain the railway area pavements in passable condition, particular emphasis being placed upon the maintenance of proper paving conditions at important intersections. 408 J DENVER 102 — That a greater depth of section in the rails used and a better type of rail be required. 103 — That the toothing type of stone block construction in the rail- way area be prohibited. 104 — That where the roadway proper is paved with bituminous concrete, such pavement be brought flush to the outer edge of the outer rails. % 105 — That in future construction the use of unprotected concrete pavement in the railway area be discouraged. Seventh Avenue, Third Avenue and Capitol Hill Contracts 106 — It is recommended that, if legally possible, these- contracts be stopped at once. 107 — That a study be made to determine whether the original let- ting of the contracts with but a six months' guarantee was in accordance with the law. DEPARTMENT OP IMPROVEMENTS 409 Department of Improvements Part I — The Office of the Commissioner DEPARTMENT OP IMPROVEMENTS 411 PART I— THE OFFICE OF THE COMMISSIONER ORGANIZATION Board of Public Works The present board of public works consists of the commissioner of improvements, the engineer, and the "commissioner of highways." The two latler officials are appointed to office by the commissioner of improvements. This form of organization is a development from the original board of public works, which consisted of the city engineer, the commissioner of highways and the commissioner of public works, all appointed officials, but appointed under restrictions which required a bi-partisan board. The power to remove and to appoint the com- missioner of highways and the city engineer is now vested solely in the commisioner of improvements. Thus it is obvious that the present board of public works is not a "board," but the commissioner of im- provements, with two subordinate self-appointed officials as advisers. Commissioner Possesses Excessive Powers as a Board This condition is worthy of serious consideration. Prior to the recent amendment of the charter, the board of public works had been given every opportunity, and even arbitrary powers, to control all kinds of public works construction. If anything, the present form of the charter, with its amendments, gives to the commissioner of im- provements more power than was vested in the original board of pub- lie works. There are a number of rights now delegated to the com- missioner of improvements which, from the standpoint of best munici- pal organization and practice, should be and are inherently legislative duties. There are other duties also delegated to this officer which rightly belong to the city's auditors or general financial officers. Responsibility Not Centralized Criticism of the organization of the present board of public works, and of the delegation of rights and duties to this board, has been of necessity based almost entirely upon the present practice. It is prac- tically impossible to determine from the sections of the charter which control these operations, what particular officer, or particular organ- ization unit of the city government, is given the right to supervise the various steps in carrying out a local improvement. There is no clear- cut alignment of functions, no proper designation of duties, and no ex- act specifications as to responsible officers to be found in the present charter. Section 154 of the present draft is a general curative section and is indicative of the realization upon the part of the charter drafters of the many ambiguities and contradictions to be found in the local improvement section. The following is a quotation in point : "If any doubt should arise from this amendment as to what officer or depart- ment shall have the power of performing any of the acts and duties set forth in said Article XI (article VII of revised charter, governing pub- lic improvements), then the council may, by resolution, determine the matter, and its decision shall be final." 412 DENVER PROCEDURE Administrative Code Needed The saving grace of this particular part of the charter is that the council has been given the power, through the general grant of section 154, to formulate an administrative code for the control of public im- provements. The less delay in formulating a definite code of proce- dure, the sooner can best results be expected in the administration of this part of the city government. Such an administrative code, which can be enforced through reso- lution of council, should contain in exact detail the alignment of re- sponsibility and a clear-cut definition of duties for every officer and organization unit having to do with public improvements. That there is need for drastic charter revision in the sections governing this work is beyond contradiction, but the formulation of a proper code of proce- dure would provide the best possible basis for considering prospective charter changes. The best charters are those which include only gen- eral grants of power to officers, general specifications of protective rights for assesees, and other general specifications respecting the financing of improvements and the procuring of adequate publicity. The detail of administrative practice, much of which is included in the present charter of the city of D'enver, properly belongs in the code of ordinances or resolutions of the legislative body. Such a code can be protected from change due to personal desires of the council, by re- quiring that all local improvement ordinances or resolutions must be considered for one month, and published in the official newspapers for a certain period before they can become a part of the improvement code. Likewise, amendments may be restricted to this advertisement for a similar period and passed by a four-fifths vote of the council. The present charter contains too much detail, and the detail in- cluded is ambiguous and often contradictory, section by section. Its correction is a matter of fundamental importance to every property owner in the city, and should be undertaken immediately. No Need for a Board of Public Works With the present form of government, Denver has no need for a board of public works. What legislative decisions are needed should be given by the council. Administrative matters should be controlled by the commissioner of improvements. The board, as organized at present, is a caricature of what the board of public works was meant to be under the old form of govennment. The only effect of conferring power upon the present board of public works is to confuse in the minds of the citizens the actual power delegated to the commissioner of improvements. Contracts _ It is not the purpose of this report to enter into a detailed discus- sion of the legal aspects of the contracts in use by the department of DEPARTMENT OP IMPROVEMENTS 413 improvements. Arising from special investigations, two points, how- ever, stand out as in particular need for correction. Certification of Engineer Should be Required Every contract entered into between the city of Denver and a pri- vate contractor should specify that no work would be finally accepted except on the certificate of the inspectors, the assistant engineer, and the .engineer in charge of such work, that the work was done in a good and substantial manner and in conformity with the specifications. Public Improvement Contracts Section 125 of the charter states that "In all cases where the cost of local improvements is to be assessed wholly or in part upon the property benefitted, the same shall be constructed by independent con- tract or contracts but other public improvements may be constructed by day labor under the direction of the board." Why this provision, which was a part of the charter of March 29, 1904, was retained in the present charter is beyond conception. Why the charter implies that there is .a distinct and peculiar difference in the construction detail and engineering technique incident to the construction of a local im- provement, which would demand its segregation from all other kinds of public works improvements, is also impossible to understand. When the city of Denver maintains a division for the repair, reconstruction, and resurfacing of macadam, gravel and slag roads, the presumption must be that this service is obtained more cheaply and efficiently than it could be obtained from a private contractor. Why is it necessary to forego the charges of department labor simply because in the case of local improvements the method of financing is a little bit different from that required for the work paid for out of the general revenue of the city? There is no difference, and the continuation of such a clause in the charter legislates inefficiency and waste upon the department of improvements. This kind of provision has been handed down in the charters of a number of cities from the time when departmental labor, due to the influence of the spoils system and factious politics, was anything but a success. Today the whole tendency in large operating departments of city governments is to save to the community the contractor s profits through well organized and well operated municipal construc- tion departments. There are a number of cities operating municipal asphalt plants, sewer construction divisions, sidewalk construction divisions, etc., where the commissioner in charge enters into direct competition with the private contractor in bidding on all kinds of city work. The most conspicuous success from this method has been obtained m the city of Toronto The reports of the commissioner in charge of an excep- tionally well operated department in that city show that his competi- tive bias on sewer construction, sidewalk construction and street pave- ment construction have saved to the citizens of Toronto from 10 per cTnt to 25 per cent on the cost of most of their public works improve- ments. 414 DENVER No more important element can be kept in mind in the drafting of charter provisions governing the operations of a department of public works than that the financing of improvements must be considered absolutely apart from construction and maintenance methods, lhe only difference between a local improvement and any other kind ot public works improvement is that the cost of the former is assessed against the owners of property within a limited district, while m the latter case the cost is charged against either current revenues or bond funds Financing methods, like accounting records, have no intrinsic value The charter, however, woiild seem to imply that the money paid by the citizen for local improvements is negotiable only by a pri- vate contractor. With the exception of this clause, there seems to be no reason why the commissioner of improvements could not enter into direct com- petition with private contractors for the construction of local improve- ments Experience has proved that such a practice makes for a healthy condition of competition. It has saved and is saving thousands ot dollars to the citizens of other cities in the construction of public works improvements. There is no reason why the citizens of Denver cannot obtain the same advantage. Definition of "Paving" 'Section 127 of the charter defines the term "paving" as including macadamizing. Thirty years ago cobblestones, macadam and gravel pavements were the highest examples of the highway engineer's art. Today, due to revolutionary changes in traffic conditions, neither cob- blestone, gravel, nor macadam pavements can be recognized as pave- ments in the proper meaning of the term. The most advanced paving laws consider the roads paved with water-bound macadam, gravel and cobblestone as unimproved roads. There is no particular need to enter into a detailed discussion of why water-bound macadam roads are not fitted for present day traffic. The records of every highway associa- tion in the country are filled with records of tests and experiments, in which various engineers were and are attempting to save the money invested in water-bound macadam roads. This is of importance in Denver, particularly as it affects the general release clause on re- assessment of reconstruction against the owners of the abutting prop- erty, which will be considered later. The term "macadam" is seldom used in any paving definition. A macadam road originally consisted of a layer of broken stone of various sizes, worked and bound together by a water solution of the stone dust. In the last few years, due to the absolute failure of water-bound macadam roads to withstand automo- bile traffic, various oil mixtures going under the name of "bituminous macadam," have come on the market. The word macadam alone would undoubtedly be interpreted by the courts to mean a water-bound type of macadam road. It is upon such a prospective definition that these criticisms are based. In any event, the term macadam alone is too ambiguous to be included in a definition clause of any charter. DEPARTMENT OP IMPROVEMENTS 415 Macadamizing as it Affects Assessments The lack of a clear definition of assessable and non-assessable ■pavements leaves an opening for great inequity and injustice in the administration of the local improvement law. It is assumed that the charter prevents the assessment against the owners of abutting prop- erty of the cost of reconstruction and repaving — that after the first assessment has been paid, the property owner is then released from all future assessments for paving, and the cost of reconstruction and main- tenance must be borne by the city at large. Although the charter is somewhat ambiguous upon this point, the inference and the present practice is that only original construction should be assessed against the owners of the abutting property. Depending upon the kind of pavement laid, the difference to the property owners in the various parts of the city may amount to several dollars per square yard. If on one street the property owners petition for a macadam pavement, which might be laid for 50 cents a yard, and on another street it is deemed desirable to construct a stone block pave- ment on a concrete foundation, at a cost of $4.00 per square yard, the first property owner has purchased his release from all future local assessments for one-eighth of what the second property owner has paid. A great many cities control the general release from future assess- ments by class pavements. It has usually been the custom to establish three groups of pavements, (1) the permanent pavements, (2) the semi- permanent pavements, such as the lighter forms of asphaltic, concrete, and bituminous macadam, and (3) unimproved road work. Property owners are then required to pay for one class of pavement by special assessment before being released from future assessments. This is the practice in New York State, and has been copied in many states and cities. Another plan for avoiding this inequity is in use in other cities. By this plan the property owner is required to pay by special assess- ment a standard amount per square yard, independent of the kind of pavement laid. This is the plan in use in the State of Wisconsin, and is growing rapidly in favor. Every property owner there is required to pay by local assessment the cost of pavement construction up to $3.00 a square yard. Either plan is far superior to the loose methods per- mitted by the Denver charter. This becomes of particular importance when it is understood that the power to select the type of pavement to be used is delegated almost entirely to the property owner. Remonstrance and Petition Basis The charter gives to the owners of property within the local as- sessment district rights to petition for a remonstrance against paving improvements. The owners of 35 per cent of the frontage of the prop- erty to be assessed for a particular improvement may force the carry- ing out of a petitioned improvement, or prevent the carrying out of an improvement initiated by the department of improvements If the Phartpr nrescribed that the final assessment of cost should be on a tlat foontTgeTS this procedure would be equitable, although the per- centage are open to criticism. This, however, is not the case. 416 DENVER The charter on the one hand bases petition and remonstrance rights upon frontage, and, upon the other, prescribes that the cost shall be assessed upon an area zone basis. Thus, the owner of property on a side street, who is only required to pay a small amount toward the cost of the pavement on the street under improvement, is given as much right of petition and remonstrance per frontage as the owner of prop- erty actually abutting upon the street under improvement. The in- justice of this is obvious. In either case, without exception, the basis for petition and remonstrance should be identical. Selection of the Type of Pavement According to section 127, sub-section 3, of the charter, the prop- erty owners in petitioning for an improvement are given the right to select the type of pavement to be used, and such selection shall be final if the improvement is undertaken. It may be somewhat unfortunate, but it is none the less true that the average non-technical, uninformed citizen needs protection from his own desires in selecting the type of pavement to be used. If the officials of the department of improve- ments are not competent or willing to exercise intelligent judgment to the best of their ability in selecting the proper type of pavement, the citizens had better remove the officials than attempt to take into their own hands the engineering features of pavement construction. There are so many cases in every city of the country where such procedure is in force, which show clearly the disadvantage of citizens' selection, that a detailed discussion of this question seems hardly necessary. One case may be of particular interest. In a western city about a year ago the citizens petitioned for a certain kind of pavement and carried their petition over the strenuous objections of the engineer. The pavement work amounted to approximately $40,000. Before half of the work was completed, the first few blocks laid began to work out and disintegrate so rapidly that the citizens asked the department to stop the work. Nevertheless, this pavement had been laid exactly according to specifications and the $20,000 was paid to the contractor by the city and assessed against the owners of the abutting property. The details of this particular pavement make the case of even more interest. False reports of work done on the west coast were used to obtain an open market order for work in New York City. Photographs of this work done in New York before traffic was permitted upon it were used to influence citizens in another west coast city to petition for $40,000 worth of this pavement. Actually, the pavement laid in New York wore out before the voucher could be passed through the finance department, and payment was held up. This is but one ease indicative of the need of protection of citizens against their own judg- ment. There is really no more reason why the citizens should be given arbitrary right to select the type of pavement to be laid in front of their property than right to determine the construction details in the construction of a sewer. Pavement construction may seem to be more simple, but, if properly designed and selected, it really needs as much engineering and consideration as the selection of type and design of a sewer. DEPARTMENT OF IMPROVEMENTS 417 Method of Apportionment Commended The method used by the department of improvements in appor- tioning the cost of park improvements of all kinds is considerably above the average. It would be futile to commend, without qualifica- tion, the methods in use for this work. Both from the standpoint of theory and practice, assessment laws today are far from perfect. Equity in apportioning the cost of improvements is very seldom ob- tained. The area zone system in use by the department of improve- ments, and prescribed generally by the charter, is the most advanced form of assessing paving improvement costs in use today. This method should not, however, be carried to excessive detail — as in the case of the plan used on the Seventeenth avenue parkway. Thirty zones were established, varying in per cent from 20. per cent of 37y 2 per cent to 1 per cent of 37% per cent. The improvement amounted" to $112,000, and it took six computers and draftsmen nine months to calculate the assessments. This time could have been greatly reduced if the assess- ment district boundaries had been made to extend to a net depth on each side of the parkway. It would also have been more equitable to the owners of property surrounding. The district consisted of the land bounded by lines drawn parallel with the parkway and 750 feet on each side of the street line. This was a gross depth, and the varying number of parallel streets within the district along the course of the improvement necessitated a reapportionment on the property upon a pro rata basis of the amount of the assessment which would have been carried by the space occupied by the streets, if no streets had been present. If, however, 750 feet net depth of property, exclusive of parallel streets, had been used, the calculations could have been scaled off by» means of a key scale or curve. Notification of Proposed Improvements According to the charter, the board of public works must publish for ten days, in two of the newspapers of Denver, notifications setting forth in detail the district limits of the proposed assessments, the kind of work, and the lots to be assessed. This kind of publicity is unques- tionably valuable to the property owner, but the continuous publica- tion of long detailed announcements is hardly warranted by the atten- tion given to them by the average citizen. It would be better to establish one particular day in the week when official notices of this character would be published in the daily papers. If this were done, files of that particular day would provide a form of calendar for easy reference by especially interested organiza- tions. For the average citizen it would be far better to publish a simple draft of the proposed improvement, showing by plan the lot lines, street lines, and assessment limits. These kinds of plans are now pub- lished in the city and county of Denver publication, and would be un- questionably of more value to the average citizen than the kind ot notices now published in the daily papers. As an additional notifica- tion it would be advisable to post along the line of the proposed im- 418 DENVER provement at least two placards announcing that either by a petition or initiative, a public works improvement has been proposed, and in- forming the public where information concerning the proposed work may be secured in accurate and exact detail. This practice is being followed by many cities of the United States today, and has been of great value to the citizens. Need for a City Plan A short investigation of the recent additions to the plotted sec- tions of the city of Denver shows very clearly the need for a city plan. With the exception of one section of the charter, which grants to the council control over plotting of new additions, there is no mention any- where of the formulation of a proper city plan and its enforcement dur- ing the growth of the city. "What is needed primarily is a study of the unplatted additions of the city, in order that the laying out of new streets will provide adequate transportation facilities, and at the same time harmonize with the excellent park development now in progress. Whether a city plan commission should be established to formulate and to enforce a city plan, is not so important at the present moment as the preparation of a code of ordinances to govern unplatted addi- tions. There is practically no large city in the country which has not a more or less well formulated city plan which is being enforced either through independent civic organizations or the city government. The East Colfax section of the city, which parallels to the south the Seventeenth avenue boulevard, is a typical example of what the lack of a city plant will permit. Looking south from Seventeenth ave- nue boulevard for practically its entire length, every street extending south is staggered at the point about one-quarter of a mile distant in such a way that off-sets of a half a block are made before the street extends further south. In addition, on some streets sidewalks are laid next to the curbing on others a parking strip of ten to twelve feet is left; in other cases the sidewalks extend for a certain distance along the curb line and immediately thereafter a parking strip is left. There is no uniformity, no conformity to any plan, and the result is highly undesirable. Off-set streets interfere seriously with the development oi good landscape effects and greatly decrease the transportation effi- ciency of the streets. Council Has Power to Stop Such Developments Section 232 of the charter provides that "no territory within the city and county shall be so platted as to dedicate any street, alley or other public highway without the approval of the council." Without the preparation of a detailed, comprehensive city plan, it would still K lbl + t- f ° r th . e e0U ? C1 i' under the S eneral ^ant of power, given to them by this section of the charter, to prevent the laying out of off- set streets. There » no particularly difficult topographical problem be incTX 6 anyWh r f tMn the dty ° f Denver which °™U »°t easily De included m a city plan. DEPARTMENT OF IMPROVEMENTS 419 Acting under the power granted by section 232 of the charter, council should have prepared at once a code of regulations to govern the fundamental points in platting new additions. A little foresight at the time streets and alleys are laid out will bring a tremendous re- turn in later years. Proceedings of the Board The present board of public works has retained all of the proce- dure and methods of the former board. This procedure is a well pre- served specimen of administrative red tape which is fast being elimin- ated from the business practice of city governments. It is cumbersome, wasteful, and generally inefficient — although the long, tedious minutes, notices and records have been maintained conscientiously. The minute book in use by the clerk of the board contains 640 pages of of 42 twelve inch lines each. All of one book, and more than half of two other books of the same size were needed to contain the minutes for 1913. Every entry is made in longhand. In addition, the books are indexed, first, to an index to titles grouped according to the various proceedings, and second, to a re-index of the primary index, alphabetically by name. This work alone takes practically the entire time of one $1,200 clerk. In addition, in order to provide copies of notices for the newspapers, and a typewritten copy from which the longhand entries in the minute book can be made, a good part of the time of the secretary of the board and the stenographer to the com- missioner is consumed. There are so many ways of improving this system that it is some- what surprising that it has remained in operation for so long. There are any number of typewriting machines on the market which will write directly into a bound book and provide at the same time as many copies as could reasonably be desired. One of these copies could be filed in a loose-leaf binder according to proceedings, and provision could be made for the assembling in one place of all proceedings rela- tive to one improvement (which the department has not done), and for an automatic index of the minute book. The advantage of type- written minutes over even the best hand-written minutes is too obvious to need further comment. The minutes of the meeting of August 8, 19JL3, consumed 18 pages. A proceeding for the construction of the subdistrict sewer consumed 883 lines, or about 20 pages. A single notice for the assessment of a grading and curbing contract consumed 441 lines, about 11 pages— all written out in longhand. The minute book is decorated with about 30 different kinds of rubber stamps, which are used as marginal captions to indicate various kinds of proceedings. The introduction of a typewritten minute book with duplicate and triplicate copies of the minutes, would reduce the work necessary about 80 per cent The introduction of blank forms for the various proceed- ings would eliminate a great deal of the stenographic service necessary. 420 DENVER Pavement Reconstruction The need for complete reconstruction of some of the older perma- nent pavements, such as the Nineteenth street asphalt pavement, is be- ginning to raise a new question in the highway problem. In the older cities of which the borough of Manhattan, New York, is an example, the paving problem is largely one of reconstruction, but in Denver there has been practically no reconstruction of permanent pavements. The most important factors in considering the reconstruction problem are (1) how to "finance reconstruction improvements, and {Z) wnen to cease repair and to undertake reconstruction. At the present time the department of improvements is poorly equipped to handle the recon- struction problem. The organization is not well adapted for this worK. There are no cost or administrative records upon which could be made an intelligible determination of what reconstruction is needed, and tUe charter provisions controlling the financing of pavements are wholly inadequate for this work. In other sections of this report recommendations are made suggest- ing revision in organization and the installation of cost and expense records. If reorganization along the general lines suggested should be effected, the department would be properly organized and equipped to carry on the reconstruction of pavement work. The special diiiiculty in the pavement reconstruction problem is on the financial side, and lies in the fact that the charter practically ignores the entire question. What provisions there are, control this work by implication rather than by direct statement. The charter provides that the board of pub- lic works shall have complete jurisdiction over the issuance, sale, and general funding of bonds for financing public works improvements, according to the subsequent detail included in the charter. The only reference later made to the question of bonds is in section 149, which provides that "All local improvements shall be paid for with public improvement bonds of the city and county of Denver." This naturally implies that all public improvements are local improvements. This is, nevertheless, untrue. By careful administration and more careful legislation it is pos- sible to obtain equity in apportioning the cost of local improvements on property within a district if care be taken to define clearly just what improvements are to be classed as local, and to eliminate from this class certain improvements which are essentially non-local in their benefits. Pavement reconstruction is not a local improvement, and certainly the cost of such work should not be assessed against the prop- erty within a local district. The first reconstruction work which will have to be made is in the business^seetion of the city on the streets carrying the heavy traf- fic and being used by horse-drawn and automobile vehicles from all over the city and state. It would be unjust to attempt to require the owners of property in the business section of the city to pay for dis- integration and deterioration of the pavement caused by travel from all parts of the city and the country. At best, the local assessment plan for financing so-called local improvements is premised on taxation of opportunity to use rather than actual use of the pavement. Local improvement assessments are rapidly decreasing in favor, and the DEPARTMENT OP IMPROVEMENTS 421 kinds of improvements designated as local improvements are being limited to those which bestow a distinct and peculiar benefit or those where administrative difficulties demand. Original pavement con- struction falls in this latter class. Prom any standpoint, either admin- istrative or financial, reconstruction cannot be considered properly as a local improvement. Common practice in financing the cost of pavement reconstruction recognizes three general methods: (1) use of public funds; (2) use of special revenue funds (road and automobile taxes) ; (3) current reve- nues. In Denver the question would be largely between the bond funds and current revenues. If it be decided to make use of bond funds for this work, particular care must be taken in order that the liquidation or amortization of the bonds will distribute the cost of the improve- ment to the taxpayers receiving benefit from the improvement. If such a principle be followed and made a definite requirement by law, the question of the kind of bonds, whether serial or straight term, is of no particular importance. INSPECTION The present inspection forces of the department of improvements are so decentralized that criticism of their various activities is taken up under the various branches of the department. In recommending the establishment of a central public works inspection division the recommendations for the proposed organization are included under this head. Central Inspection Needed Developments in the last few years in the inspection control of public works administration have tended toward the centralization of inspection service. It has been proved that the most efficient in- spector is the public works inspector, rather than various inspectors of construction, highways, maintenance, sewer construction, house con- nection inspectors, grade inspectors, sidewalk inspectors, encumbrance inspectors, street sign inspectors, and other special inspectors. Inspection service for public works and public utilities activities are often divided into three main classes: construction inspectors, patrol inspectors, and inspectors of operations requiring- inspection in buildings or of the public street proper. This latter class includes the inspection of buildings, a problem which is not now confronting the department of improvements. The inspectors of a department should be the eyes of the admin- istrative officers and should report as nearly as possible directly to the officers who are required to make the decisions. Generally speaking, the most fundamental failures in the present inspection service in the department of improvements are : 422 DENVER 1 — Lack of centralization 2 — Subordination of inspectors to operating employees 3 — Lack of proper patrol inspection 4 — Lack of proper inspection reports and filing control In the reorganization of the department of improvements it is suggested that an inspection division be established, reporting directly to the chief engineer or the commissioner. The general duties of this division would consist of the inspection of all contract work, special inspection of field operations carried on by the divisions of the' depart- ment, the inspection of permit openings, encumbrances and sidewalks, and general patrol inspection. In considering the inspection problem it must be remembered that inspection service is a "staff service" rather than a "line service." Value of Centralization Centralization of inspection forces, like centralization in many other activities, would make possible a more efficient use of the in- spectors' time. There are certain times of the year when the field in- spection work in any department of public works is practically nil, yet it is advisable if possible to maintain a regular staff of inspectors during the year which would at least form a nucleus for the inspection service during the summer months, when field work is at its height. By centralizing the inspection activities it would be possible to com- plete for all practical purposes sidewalk inspection at the times in the year when it is impossible to carry on large construction work in the field. There are many other inspection requirements in this same class, and by using the services of the contract inspectors on such activities at times when no field work is in progress, it would be possible to main- tain a fairly regular personnel in the inspection division. One of the greatest problems in inspection work is how to main- tain a regular inspection force without wasting a great deal of salary expense during the winter months when no field work is in progress. The centralization of inspection work would be a step toward the solu- tion of this problem. Patrol Inspection There are two general classes of work which the inspection service of the department of improvements must undertake: (1) the reporting of work done both as to kind and quantity, and (2) the reporting of work necessary to be done. Practically no attention has ever been given in Denver to the reporting of work necessary to be done, — patrol inspection. It is of fundamental importance, if ultimate efficiency of the field operations of the department is to be obtained, that the administrative officers be provided with sufficient information to order intelligently the work to be undertaken by the field organization. There were no inspection records on file in the department of improvements at the time this investigation was in progress which provided information of service to the administrative officers in ordering work done. DEPARTMENT OF IMPROVEMENTS 423 It is a fact that many failures in administration of public works departments have been due entirely to the inability of the administra- tive officers to obtain in the office accurate live information as to what work should be done. Without such information the ordering of field work must be haphazard or the administrative officers of the depart- ment must themselves spend most of their time in the field in order to determine what work is necessary — neither of these practices can be commended. A patrol inspection force for the department of improve- ments should be a general patrol inspection force for the entire city government. There is no reason why a public works patrol inspector cannot report upon violations of the sanitary code and violations of fire prevention ordinances, as well as defective streets, side-walks, sewers, and all other public works activities. It is suggested that the city be divided into districts and that a patrol inspector be assigned to each of the districts to report currently on the conditions of the public works in his district with particular reference to statements of work necessary to be done. Use of Police Officers With more than 100 police patrolmen on beat throughout the city, it is poor organization not to make use of their service in reporting on public works conditions. No special technical training is needed to determine whether there is a dangerous hole in the street, whether a catch basin on a sewer needs cleaning, or whether a permit opening has been poorly back-filled and unplanked. All that is needed is to provide the police officers with a proper form of report card so that without any hindrance to their police duties information which they collect may be made available to the city departments responsible for the correcting of the defective conditions. It is suggested that every police officer be provided with a postal card report form, self addressed to the department of improvements, and that space be provided on this blank for the easy reporting of all defective conditions in the public works. It would be advisable for the chief engineer and the commissioner of public works to instruct the police officers in just what constitutes public work defects. The only instruction needed is simple, and can be easily understood by any one competent to hold the position of patrolman. Such instructions could then be printed in pamphlet form and distributed among the patrolmen. Inspection Forms and Piling One of the most important elements in obtaining accurate field reports is the provision of proper forms and records for such reporting. Adaptability or lack of it in field reports usually means the obtaining of serviceable or useless reports. Every field report should be drawn in standard size, not to exceed 4% inches in width and 9^4 inches in length (the size which is rapidly becoming standard all over the country for field inspection reports). By the use of a 1% "^h binding margin in the form of a perforated stub, these reports can be hied directly on the 8 inch base in a standard 8x5 file cabinet as they are received in the main office. 424 DENVER A convenient type of loose-leaf binder, either aluminum or card- board, should be provided for all field operating officers to hold blank inspection reports and cost reporting forms while on duty in the field. One of the most essential items to the obtaining of accuracy in field reports is to make sure that the reports be made out on the work rather than taken home and made out at night. Permit, sidewalk, highways, sewers, bridges, street cleaning and every other kind of inspection re- port can be adapted to this size and this method of handling. Filing- Control The use of loose-leaf inspection reports of standard size not only facilitates the preparation of field reports, but also assists materially in filing control in the main office. The fundamental basis for filing of public works reports must be by location. This applies equally to statements of work necessary to be done and to reports of work completed. Experience in a number of cities has proved that the best basis for establishing filing control is by blocks and intersections, including in each filing compartment all re- ports applying to one street block and one intersection. With such a general basis it is possible to make more intensive subdivisions of the public works activities for each block and intersection group in the city. Thus, it would be possible to establish a subcompartment for 1 — Inspectors ' reports on work in progress 2 — Inspectors' reports on completed operations 3 — Job costs on a — Sewer flushing b — Sewer cleaning c — Highways construction d — Highways maintenance, etc. ANNUAL REPORT An annual report of a city department may be judged from two mam standpoints (1) its effectiveness as a document for administrative control, and (2) its effectiveness as a document which can be used by citizens for measuring the efficiency of a city department ' lhe annual report of the department of improvements for 1913 is patterned generally after the reports of the former board of public works. As it is the first report prepared, and as it was prepared by the secretary of the board of public works, it was not surprising to fand that the most valuable part of the report is that which deals with the board of public works activities. The bureaus and divisions in the department have little of value in the report, The organization of the department of improvements was not in ettect ; until the fiscal year 1913 was well under way, and this no doubt caused considerable confusion in the developing of the reports of the DEPARTMENT OF IMPROVEMENTS 425 JoT wuTi^Zlf 8 °^ anizati0 °-. I* » to be hoped that the report X^^szt:r^^ comi - ^ & £ ^ this ZV'C ^ 11 - b i° ar - d + - 0f PUWie WOrks can be fair] y eri tized at this time The principal criticism is that the report includes too much repeated detail and lacks comparative statistical data. Practical? all of the written descriptive matter included could be better and more I?"??? ta + b , IeS " F ° r aU Praetical P ur P° ses the tabular mat! ter now included m the report is an exact duplication of most of the written descriptive information. ' Comparative Data Needed As it is only by comparison that the results of any organization may be measured, it is esential that the annual report of the depart- ment of improvements provide a basis for comparing the work carried on and completed by that department in the report year with work carried on by similar departments in other cities and by the same de- partment in other years. This is purely a question of arrangement and the provision of proper comparative tables. Inclusion of such comparable data would increase the value of the report both to the citizen and to the administrative officer. GENERAL ACCOUNTING Unnecessary Duplication of Work It is not the purpose of this report to enter into a detailed dis- cussion of the general accounting requirements of the charter to sug- gest a means for obtaining proper administrative control in the de- partment. Both of these subjects will be taken up in the report deal- ing with the auditor's office. It is, however, of importance to know that in the department of improvements the fund and appropriation accounting of the auditor's office is being duplicated at least three times in two different divisions of the department. If the books of the auditor, or the properly designated central accounting office, carry out their proper function, there is no need for detail fund accounting in the department of improvements. At the present time all of the information obtained from the appropriation records of the department of improvements may be obtained directly from the books of the aud- itor. Neither of these records provides complete information. In fact, neither the auditor's records of the appropriations of the department of improvements, nor the departmental records show liabilities or in- cumbrances against appropriations. This makes it impossible to es- tablish a control over expenditures from these records which will sat- isfy the specifications of the charter. Section 33 of the charter pro- vides that no liability or indebtedness shall be incurred in excess of appropriations, nor shall any claims incurred in one fiscal year be- come a charge upon or be paid out of the income or revenue of any other fiscal year. Although "the abuse of this section has not been se- 426 DENVER rious, there are no records available for the administrative officers of the department which would prevent over-expenditures from appro- priations. Several 1913 bills were carried over by the department to be paid out of 1914 appropriations. The total of these bills was not in itself an important factor. The Duplication of Records Described In order to explain more clearly the duplication in the accounting work of the department of improvements, it was thought desirable to trace a voucher through the department. A requisition for the purchase of asphalt for the asphalt plant would be made out in the department, transmitted to the bureau of supplies, and the purchase made. When the invoice had been received by the bureau of supplies, it would be returned to the bureau of high- ways' accounting division, and the following entries made: first, into the requisition ledger, showing date, requisition, and the amount, un- der the heading "Asphalt Plant," next to a detailed expenditure anal- ysis showing the amount distributed according to an arbitrary supply classification; then, to an appropriation ledger, showing the total amount as a debit against the appropriated amount as the credit. When the invoice had pased through the accounting division of high- ways, it would be forwarded to the secretary of the board of public works, and during and after consideration by the board of public works it would be entered, first, in the minutes ; second, in the voucher register; third, in the division ledger (appropriation ledger), and then vouchered and forwarded to the auditor for the drawing of the war- rant. The auditor would then post the amount of the warrant as a debit against the appropriation to the highways department; seven records to obtain two statements; (1) a statement of unexpended bal- ances of appropriations, (2) a classification of purchases according to an arbitrary expenditure classification of supplies and materials. Two records and two postings are all that is necessary to obtain this in- formation; one in the auditor's office and one in the department of improvements. Whether the entry in the minute book of the board of public works could be eliminated is a question. There is no doubt, hoAvever, that four of the postings and four of the records are duplica- tions and a waste of time. One-Twelfth Limitation on Expenditures Criticised Section 32 of the charter provides that after an appropriation has been made, not more than one-twelfth of the funds shall be expended in any one month, with the exception of "appropriations to meet the expenses of elections, for the support and maintenance of the assessor's department, and for the department of health, highways, sprinkling, libraries and parks." Properly administered, there is no division in the department of improvements, or in any department of public works, which can be operated upon a one-twelfth basis. Several of the divisions of the department of improvements, i. e., the street cleaning and sewer flushing divisions, the permit division, and the sidewalk di- vision, have not been excluded from this provision. Moreover, if- a DEPARTMENT OF IMPROVEMENTS 427 properly segregated budget be installed, and the appropriation of wages separated from the appropriations for other kinds of personal services, the variation in the days of the month and the holidays within the month will make it impossible to comply with this provision. The intentions of the charter drafters in putting such a provision into the charter are to be commended. It is not the kind of a provision, how- ever, which should be included in a charter. It is meagre, unscientific, and wholly impracticable as it stands, but should be corrected and made a controlling factor in the annual budget. (See criticism of budget.) Central Accounting "What accounting and recording is actually needed in the depart- ment of improvements should be centralized under one head and in one office. At the present time each bureau and division has certain employees assigned to assembling various clerical records. A good part of this work could be centralized in one office in the City Hall, but all of the work should be placed under the supervision of a chief accounting officer. (See organization chart.) With proper account- ing records and organization, less than half the present force could obtain all the information now being obtained for the administrative officers. There is need, however, for more exact information on unit costs, shop costs, and operating expenses. Need for Cost and Expense Records Generally speaking, the only cost records which approach accu- rate detail are those maintained in the asphalt plant. The other divi- sions of the department are practically without records of operating costs The value of cost and expense records is so universally admitted as to need no brief in this report. Steps should be taken. at once to insure their installation in the department of improvements. COST AND EXPENSE RECORDS It will be impossible in the space of this report to do more than touch upon the main points of a cost and expense system adapted to the needL of the department of improvements. . The principal point to be kept in mind in cost and expense record installation is that the records are to be used primarily in administrative control of field operationr With a prope? budget classification showing "functional ?E5 of expenditure " and "character of expense groupings, the exnen e ^edgefi a comparatively unimportant financial umtrnment f^ current use. It is of importance mainly as a monthly, semi-annual ° r ThTklnroSTecoVds most serviceable for a public works de- partment is that which emphasizes the following elements: l_Job costs and unit costs, where possible 2— Location recapitulations 3 pield organization recapitulations. 428 DENVER Standardization of Field Report Forms What is needed first is the standardization of field report forms with two main principles in view. First, convenience for use in filing, and second, adaptability for easy recapitulation and filing in the main office. One of the greatest difficulties in the development of a unit cost and expense system in a department of public works has been to obtain accurate information from the operating employees, and to pro- vide current intelligible recapitulations without increasing the over- head expenses for such service. To this end more can be accomplished toward the development of proper field records and office filing sys- tems than toward any other factors in cost and expense accounting. The field reports should be developed with the idea of making it possible for every operating employee having to do with the supervi- sion of field work to carry with him a complete pad of blank report forms and in the same binder to maintain a file of authorizations to do different kinds of work or to undertake different jobs. It must also be remembered that the field reporting forms for the cost and expense control, payroll preparation, and general inspection should be made standard and should pass through the same general filing control in the main office. In other words, there should be established a general office plant for controlling field reports. Job Cost Records If it is planned to emphasize job costs as the first cost recapitu- lation, the first step should be the development of a combined job authorization or order to do work, and a job cost card in which the former would be an order to an operating employee to carry on certain work and be used at the close of the work for reporting quantities of work done, and the latter would be at once an office record of work ordered and a posting medium for entering current reports of labor and material properly chargeable to the job. The second step should be the development of report forms for reporting to the main office direct labor and material charges against various jobs. It is further suggested that by a proper differentiated color scheme the classes of jobs may be designated by colors. This would also assist in the handling of reports after they were received in the main office. Recapitulations From the standpoint of administrative control, recapitulations of job costs are by far the most important records in the entire system Ihese recapitulations should be drawn in such a manner that they will 1— Comparative efficiency of different field organization units- such as paving gangs— engaged on the same work but under different supervision and in different sections of the city 2— Comparative efficiency of the same organizations from day to DEPARTMENT OP IMPROVEMENTS 429 3 — Weekly expense of carrying on various operations of the de- partment, analyzed in detail 4 — Monthly or semi-monthly recapitulations as a basis for post- ing to the expense ledger 5 — A filing recapitulation according to locations The recapitulations of cost and expense records, like the recap- itulation pi progress reports on contract work, are the only records of particular value in controlling the operations of a large department. They are the kind of records which are now lacking but which should be available at all times for use by the commissioner in charge of the department. It is only through intelligent recapitulations of cost and expense records that the chief administrative officer of a large depart- ment can keep in touch with and maintain control over the work for which he is responsible. The main criticism of the general adminis- trative control of the department of improvements as evidenced dur- ing this investigation was that the commissioner in charge had no in- formation from which could be obtained a complete picture of the operations of the department and upon which orders to do work, to change methods, or to stop work could be based.^ Filing It has already been pointed out that the cost and expense system for the department of improvements should be tied in with the inspec- tion and general file reporting. The interlocking point in the two sys- tems would be found in the filing plant. The kind of plant best adapted to this purpose— the block and intersection file— is considered in detail under the inspection section of this report. DEPARTMENT OF IMPROVEMENTS 431 Part II — The Bureau of Engineering and Surveying 432 DENVER PART II— THE BUREAU OP ENGINEERING AND SURVEYING ORGANIZATION Engineer in Charge The bureau of engineering and surveying is under the direct supervision of the engineer, who is also a member of the board of pub- lie works. The duties of the engineering division are to provide en- gineering, drafting, and surveying service for the department of im- provements, to inspect contract work, to prepare plans and specifica- tions, and to be generally responsible for the engineering work of the department of improvements. Detail criticism of the organization of the bureau of engineering is considered graphically in the charts showing the present and pro- posed organization for the department of improvements. In short, the bureau of engineering as now constituted is too restricted in its duties and too poorly functioned to produce the most efficient and economical results. Primarily, in a city the size of Denver, the entire engineering service should be centralized in one bureau, and upon requisition, made available to every organization unit in the city government. This is not true at the present time in the case of the engineering division of the department of improvements, although certain work in drafting and designing is now done for the park department by this division. Moreover, the fact that in the organization of the department of im- provements the services of the engineering officers has been confined almost entirely to the construction side of the work has resulted in the maintenance work being carried on without engineering supervision of any sort. * It is admitted today that many of the most important problems of a public works department are those of maintenance rather than those of original construction and design. This applies particularly to pavement maintenance. As at present organized there is no direct engineering supervision over any of the operations of the highways situation, which is without doubt partly responsible for many°of the inefficient and wasteful methods in use there. Engineering Office The filing, recording, drafting and general engineering office work is under the direct supervision of the chief draftsman The force at the time of this survey consisted of six draftsmen and a chief drafts- man. DEPARTMENT OF IMPROVEMENTS 433 OFFICE METHODS It is the duty of this division to compute estimates for preliminary and final payments, to prepare plans, and to record, file and preserve all engineering data of value. Filing Generally speaking, the kind of data filed by the office organiza- tion <5f the engineering division is of sufficient importance to demand fire and burglar proof protection. There is no question that the rec- ords now filed in the office of the engineering division are of great value, but little protection has been provided for them. Two vaults are available for filing, but the actual filing equipment is largely of wood, and many of the supporting documents are filed outside the vaults. Progress Reports Two kinds of inspectors' progress reports are received by this di- vision. These are inspectors' reports on sewer and pavement work. The mere fact that these reports are received directly by the head of the office force of the engineering division before passing through the • administrative offices is indicative of the fact that the reports are not used for administrative or engineering control of the field work. Of the two reports, the sewer report is of the most value, the high- way report being practically valueless. The sewer report contains a daily report of the number of Y's and branches attached to a main or lateral sewer. From these reports the locations of the Y's and branches are plotted on the general sewer maps. The pavement reports are often not turned in until the end of the work. They contain no state- ment of quantity and are practically useless for administrative or en- gineering control. There is no reason, however, why the inspectors engaged in high- way construction work, whether by contract or departmental labor, cannot be used effectively in obtaining accurate, live information in the main office regarding the work done in the field. The kind of report needed here is taken up under the general head "inspection reports." The report should be in the form of a certification and should emphasize quantities and qualities of work done and material used. The sewer reports are received currently, and what information they contain is of considerable value. They should be amplified, how- ever to include accurate statements of work done and materials used in the course of the work with the certification that both are in strict conformance with the specifications of the contract. General Sub-Sitructure Maps With the exception of city-owned sub-structures (at the present time sewers alone), the department has no record of the lines or grades 434 DENVER of sub-structures in the street. It is difficult to make the officers of a comparatively young city realize the importance of properly main- tained records of the sub-structures, both public and private, occupy- ing the public highways. It is only by judging from the experience of the older cities, and particularly the borough of Manhattan of New York City, that the value of accurate location maps of all sub-struc- tures can be appreciated. As has been conclusively proved, much of the damage to monolithic pavements is caused by cutting the founda- tion and surface for the purpose of making repairs to or constructing sub-structures. The importance of adequate sub-structure records can be better understood. It too often happens that a public service cor- poration, a plumber, or a private property owner, in attempting to at- tach to or repair a water main, gas main, or electric light conduit, is forced to dig a number of test holes, to tunnel, and to sound in order to find the desired structure. It has been found by experience that the practice of depending upon private corporations to maintain these records has almost in- variably resulted in losing most of the desired information. This work should be carried on by the city, and it should be started by Denver immediately in order that the work will not accumulate so rapidly that it will be difficult to get a complete and accurate record.' It would be advisable to have plotted on one plan all of the sub- structures in a street, so that the inter-relation of the various conduits, mains, sewers, etc., can be plainly seen without the confusion of dif- ferent conventional signs and plans drawn to different scales, as would be the case were separate sets of plans maintained for each kind of sub-structure. However, if it be found impossible or inadvisable to start the recapitulating work at once, the department should at least insist on the filing of complete plans of sub-structures by every cor- poration using the streets for this purpose. Lot and Block System Through the supervision of the platting of new additions and gen- eral surveying to determine property lines the bureau of engineering and surveying of the department of improvements has an excellent op portumty to improve the land descriptions for the purposes of taxa tion. The need for a lot and block system to describe property is Ex- plained in detail m the section of the report dealing with the assess- ment and collection of taxes. The engineering division of 'the depart ment of improvements should be responsible for th s work howeveJ It is not a simple undertaking to revise the land description 'scW of a city, but the advantages to be gained from the use of the scientific section lot and block numbering scheme for describing propertv in facilitating the general procedure in connection with The SeS of taxes, would well warrant the expenditure and effort COilectl0n 0± DEPARTMENT OF IMPROVEMENTS 435 LIGHTING INSPECTION The duties of the lighting inspector are to supervise in a general way the operation of the lighting contract. At the time this investi- gation was made, the lighting inspector was devoting practically all of his time to health work and was de facto a sanitary inspector. This situation is interesting from two standpoints, first, that the loose con- trol of the civil service permits the use of a lighting inspector as a sanitary inspector, and, second, that there is not sufficient work in lighting inspection to consume the entire time of one man. It is recommended that the supervision of the lighting contract be placed under the bureau of engineering and surveying of the depart- ment of improvements and that the lighting inspector be dropped from the rolls <3f the department of social welfare. The appropriation for the lighting contract, which amounts to approximately $200,000 for 1914, should be made to the department of improvements. At the time this investigation was made there were in operation 2,221 street arcs, 517 ornamental ares, and 771 incan- descent lights. The contract for lighting will expire in 1916. The equipment is owned by the Denver Gas and Electric Company, with the exception of certain ornamental light standards bought by mer- chants. Inspection The records of the lighting inspection were the only records found which gave evidence of much police co-operation. The police reports on light outages were satisfactory, but entirely too few. It was found that the reports from the company invariably outnumbered the reports received from the police officers. For example, on May 1, 1914, 82 reports were received from the company and 13 from the police. It is suggested that the post card report books which were recom- mended for use by the police officers in connection with the reporting of public works defects for the department of improvements include places for the reporting of defective lamps and inferior lighting. Light Testing From an examination of the records and procedure of the light- ing inspection division it would appear that the question of whether the lights were burning or not is of sole importance. An equally im- portant phase of light inspection is a determination of the lighting value received from the various kinds of lights. It is suggested that at periodic times during the year photometer tests be made to deter- mine the lighting efficiency of the various lamps. Dirty lamp globes inefficient contact, and imperfect lamps are in the same class with lamp outages, the only difference being a matter of degree. DEPARTMENT OF IMPROVEMENTS 437 Part III— The Bureau of Highways DEPARTMENT OP IMPROVEMENTS 439 PART in— THE BUREAU OF HIGHWAYS ORGANIZATION As at present organized, the bureau of highways consists of the highways maintenance division, the street cleaning division, the street sprinkling division and the sidewalk division. The commissioner of highways also has general, although indirect, supervision over the asphalt plant and the stone block repair works. Of all the suborgan- ization units of the department of improvements, the bureau of high- ways is the best example of the need for complete reorganization along functional lines. This situation was exemplified particularly during this investiga- tion, when it was found to be practically impossible to find out from subordinate employees the officers to whom they were reporting di- rectly and to whom their superior officers reported. Division chiefs themselves frankly admitted that they did not know whether the com- missioner of highways really was in charge of their work, largely on account of the fact that the then highway commissioner did not inter- fere with their plans, organization, or personnel. Commissioner of Highways The general administrative control of the bureau of highways is vested in the commissioner of highways, who has direct jurisdiction at least over most of the maintenance work, if not over the other activities previously listed under the bureau of highways. The com- missioner of highways is a member of the board of public works. The deputy commissioner is in direct charge of the highway maintenance. 440 DENVER HIGHWAY MAINTENANCE DIVISION Duties As it was found practically impossible to tell exactly what the duties of the bureau of highways really were, the material in this sec- tion of the report has been restricted to criticism and recommendation on the highway maintenance work of the department. The other sub- organization units of the bureau of highways are taken up elsewhere. The bureau of highways has supervision over all of the highway maintenance work except — 1 — -Asphalt repairs 2 — Stone block repairs 3 — Enforcement of contract guarantees 4 — Repairs to any kind of an improved pavement There still remains a .very important part of the highway main- tenance work, but, comparatively speaking, only a small part of the general highway maintenance problem. This work consists in the sur- facing of unimproved roads and the repairing of surfaced streets and unimproved roads. Supervision For the supervision of this one part of the general highway main- tenance problem, there is available a commissioner of highways, a deputy commissioner, and four district superintendents. Over all of the other parts of the highway maintenance problem there is available for supervision part of the time of the superintendent of sewer flush- ing and part of the time of the engineer. It would seem that the super- vising activities of the maintenance division of the highways had been over-emphasized. Surfaced Streets The most favored type of highway construction in use by the bureau of highways is the so-called "surfacing." A surfaced street by definition is a street upon which gravel, slag, sand, or broken stone has been spread to a uniform depth of not to exceed three inches, crowned, and compacted by rolling. Surfacing is not paving. The cost of the work is never assessed against the owners of abutting prop- erty; and because surfacing is excluded from the local improvement class no petition of property owners is required. From an engineering standpoint, surfacing is nothing more than a variation of the old type of water-bound macadam and water-bound gravel and sand roads, the principal variation in Denver being the use of a slag sand mixture on most of the roads. The surfaced streets are unquestionably a failure. It has been proved too often to admit of any doubt that water-bound macadam or gravel roads cannot withstand automobile traffic. They are expensive to maintain, dusty in hot weather, and muddy after rains. At best, macadam construction must be used as a foundation for bituminous treatments, in order to prevent DEPARTMENT OF IMPROVEMENTS 441 the attrition of fast-moving power vehicles from wearing away the seaLcoat and wearing surface ; but water-bound macadam is consider- ably superior to the average type of surfaced street to be found in the city of Denver. Without entering into a detailed discussion of the technique of macadam road building, it may be fairly stated that the true water-bound macadam road consists of from four to eight inches of foundation stone or telford, three to six inches of smaller broken stone, and a seal coat of rock chips and screenings. The surfacing going on in Denver at the time this survey was in progress consisted of the application of a layer of broken slag, sealed together by sand. The primary difference between the two types of construction is that a properly built macadam road provides an ex- cellent foundation for subsequent bituminous surface treatments, but a slag sand surfaced street has practically no salvage value ; in fact, if a depreciation account were to be set up, the value of a $1,000 con- struction expenditure for each class of road might be approximately as follows: Table of Comparative Value Year Macadam Surfaced Street When constructed . ..$1,000.00 $1,000.00 End of first year 800.00 800.00 End of second year, . 700.00 500.00 End of third year. , 500.00 100.00 End of fourth year. 400.00 minus 200.00 In other words, if at the end of four years the macadam road surface was unfit for carrying the traffic imposed, the foundation and first course of the construction would have a real value as a foundation for subsequent bituminous surface treatment. On the other hand, the sur- faced street material would have to be removed, in part at least, be- fore resurfacing with bituminous wearing surface could be undertaken. There is considerable objection to the use of broken slag in the surfaced street construction. When first laid, the slag is exceedingly sharp, and unless properly covered with sand, is hard on automobile tires. Furthermore, although the smelter slag is very hard, it has a low fracture point and the surface course is soon pulverized,_ thereby increasing the dust in dry weather and the surface mud in rainy weather. It is submitted for the serious consideration of the department of improvements that the present surfacing methods are merely tem- porary measures. The work done has no permanent value, and when resurfacing with bituminous material is necessary, the slag sand work not only has no scrap or salvage value to determine the cost of the work, but increases the cost of subsequent work on account of a large part of the material having to be removed. Corporation Yard While this investigation was in progress, the bureau of highways was engaged in fitting up a special corporation yard. This yard is 442 DENVER situated at the corner of Twelfth and Curtis streets and is leased for hree years at $150 per month. The yard is more of a barn or enclosed yard [han the ordinary storage yard, there being no outside yard space. It happened that the building had formerly been used for factory purposes and there was available a certain amount of machine shop equipment, consisting of 2 punches 1 shear 1 emory wheel 1 bolt threader 1 drill press 1 band saw 1 G. E. 3 H. P. motor 1 blacksmith shop equipment This equipment was purchased for $250.00. The repairs to the build- ing cost approximately $1,000.00, in lieu of which expenditure an al- lowance of two months' rent was made. There is no objection, theoretically or practically, to the mainten- ance of a corporation yard or a number of corporation yards by the highway maintenance division. In fact, proper organization necessi- tates storage facilities for equipment, supplies, and material. It is an open question, however, whether it would not have been more desirable to select two locations equally well, if not better located, in place of one yard in the downtown section of the city. Proper development of the organization of the bureau of highways will unquestionably em- phasize construction, reconstruction and maintenance of departmental labor in the future — especially on improved pavement work. When such time arrives it will be necessary to provide storage places for considerable quantities of highway material. Very little material can be stored at the newly acquired yard. Perhaps the most questionable factor in the acquisition of this new yard is whether availability of shop equipment will not cause a decided tendency toward departure from central repair shop principles. For this reason it is suggested that all repair equipment now available in the new corporation yard be transferred immediately to the central repair shop, and that the new yard be used solely for the storage of equipment and supplies and for a central supervising office. Interdepartmental Charges On several occasions in the past, the bureau of highways has been requested by the park bureau to prepare ground for new playgrounds. During a tour of inspection a highway gang was found to be engaged in work of this nature. The work consisted of levelling and smooth- ing the land in anticipation of the construction of a playground and the erection of an outdoor apparatus. There is no reason why any one branch of the city government should not be called upon by any other branches for work. In fact, efficient use of the city's forces demands DEPARTMENT OP IMPROVEMENTS 443 just this kind of service. However, particular pains should be taken to make sure that the cost of such work is properly shown on the ac- counts. Heretofore no appropriation transfers, or even definite state- ment of cost properly chargeable to the park bureau has been made by the bureau of highways when work of this nature has been under- taken. 444 DENVER STREET CLEANING DIVISION Of all the branches of the department of improvements, the street cleaning division stands, out pre-eminently as the most efficient. Den- ver's streets are clean, and with such a premise, consideration of the activities of the street cleaning department must be based largely on the question of economy rather than effectiveness. A comparison of the expenditures for street cleaning in 1913 and the amount appropriated for 1914 is indicative of economy in admin- istration as well as effective street cleaning. In 1912 the street clean- ing expenditures amounted to $164,000; in 1913, they amounted to $148,000; while in 1914, this service amounts to $124,250. This saving has been effected without perceptible decrease in the efficiency of the street cleaning work. It is to be hoped that by more elastic routing of the flusher gangs, additional saving can be effected in the future. Organization The street cleaning division is a subdivision of the bureau of high- ways of the department of improvements. It is under the immediate supervision of a superintendent of street cleaning. The present operat- ing force consists of 69 men and 44 teams. The suborganization of the division consists of six subdivisions: the shop, two sweeper gangs, one flusher gang, one alley cleaning gang, and one hand cleaning gang. Uniforms An attempt has been made to place all of the hand cleaners or blockmen m uniform. The department purchases for each blockman a khaki uniform for winter wear and requires the employee to furnish one additional khaki uniform. For summer wear the department fur- nishes and keeps laundered two white duck uniforms. The effectiveness of the uniforming of the blockmen is materially decreased, however, by the lack of uniform hats. From the standpoint o± appearance a uniform, neat, well adapted hat is an essential part of any uniform. It is suggested that for the current year the depart- ment furnish white duck helmets for the use of the hand cleaners. These helmets are excellent sun shades, easily kept clean, and com- the 1 " force 7 meXpensive - The y would add mue h to the appearance of Criticism of Flusher Routing of the fact that every street is gone over twice. account DEPARTMENT OP IMPROVEMENTS 445 There is no doubt thut on certain heavy traffic streets two flush- ings are needed to clean the pavements. There are, however, many streets where a single flushing would answer the purpose, with pos- sibly a double flushing once a week. During this investigation an examination was made of many blocks cleaned by the flushing ma- chine. On lower Broadway, for example, the first flushing cleaned the pavements of practically all the dirt and rubbish. The second flushing is essentially a luxury. With a rearrangement of the flushing routes more territory could be covered at the same expense with distinct advantage to other parts of the city which are not now cleaned by flushers. Effect of Unimproved Intersecting' Streets Of the dqwntown streets, West Larimer street was particularly conspicuous as usually being in a dirty condition. This was not due to inefficiency on the part of the street cleaning forces, but rather to the fact that intersecting West Larimer street are a number of unim- proved streets. Traffic coming from these unimproved streets carries on to the asphalt pavements great quantities of sticky mud, with the result that the pavement becomes dirty immediately after it is cleaned. No method has as yet been discovered which will completely elim- inate this nuisance. The nearest approach to a satisfactory remedy has been found in the use of broken stone on the wings of the improved streets which abut unimproved streets. Where mud is particularly sticky, even this method has been of little value. It is suggested that the bureau of highways establish along Larimer street, as a test, strips of broken stone at the pavement wings. The expense entailed is not great, and the results might be of particular advantage in keeping such streets as West Larimer clean. Street Cleaning Shop With a municipal shop in operation, it is the presumption at least that individual shops will not be maintained by the various depart- ments, but the street cleaning division, like the bureau of highways, maintains a separate shop. - At the time this survey was made, four men were employed in the street cleaning shop in building wagon beds to be used on clean-up day. If a central city shop is to be maintained, the establishment of individual repair shops by various divisions of the city government is bad practice. The use of shop employees for building wagons is a common method for utilizing the idle time of a repair shop The us* * of waste shop time in building street cleaning wagons or other city equipment has usually resulted in that particular equipment costing many times tH sum it would have cost tS purchase it in ^e open market^lreag manufactured A repair shop should confine itself solely to repair wk and to the manufacture of only such articles as are needed m very small quantities and which cannot be obtained through contract or open market purchase. 446 DENVER Central shops have proved their worth in many cities, and the theory of such organization can hardly be questioned today. There does seem to be some question in the minds of the various division chiefs as to whether they can obtain proper service from the central shop now in operation in Denver. This is not an argument against a central city shop, but, if true, it is indicative of administrative ineffi- ciency in the operation of the present city shop. What is needed is correction of the inefficiencies in the city shop rather than the estab- lishment of many individual repair shops. The point is not made that the four men in the street cleaning shop were inefficient, but rather that the efficiency of repair work could be increased, and that the amalgamation of the street cleaning shop with the city shop would be particularly of advantage in increas- ing the efficiency of the work done by the city shop for other depart- ments of the city government. Charging of Repair Expense Criticized In the section of this report dealing with the city shop, the method of charging departments for the cost of work done is criticised in de- tail. The inadequacy of this plan was brought out particularly during the investigation of the street cleaning division. Practically all of the rolling stock of the street cleaning division has been, or is to be, repainted by the city shop. Many of the dump wagons which were injured in removing the snow last winter have been practically rebuilt in the city shop this spring. In charging the street cleaning division for this work, only the cost of material used is shown as a street cleaning expense. In both the painting of the rolling stock and the rebuilding of the dump wagons the largest item of cost is labor. Thus the street cleaning division is relieved of a majority of the expense which should properly be shown against its appropriation. This is a matter of accounting, and, as has been pointed out in the criticism of the city shop, should be corrected, not only by the street cleaning division, but by all departments of the city government. The work done for the street cleaning division in the city shop is just as much a street cleaning expense as the payroll of the street cleaners. DEPARTMENT OF IMPROVEMENTS 447 GENERAL STATEMENT REGARDING RECOMMENDATIONS With an organization like that of the Denver street cleaning divi- sion, where much has been done to place the street cleaning operations on an efficient basis, it is possible to make more detailed recommenda- tions and to suggest more intensive administrative control than would be possible in a fundamentally inefficient organization. It is with such an idea in view that many of the following recommendations have been included. It is to the credit of the street cleaning division that route slips are available and used currently in controlling the field operations. The point is not made that these route slips are bad, but rather that they could be improved. The same attitude engendered the recommen- dation rgarding a more extensive distribution of the flushers through the establishment of varying routes and work units. Sidewalk Flushing It is unusual for a municipal street cleaning division to undertake the job of cleaning sidewalks even in the downtown districts. Insofar as the investigations of the Bureau of Municipal Research are con- cerned, the Denver street cleaning division is unique in this respect. The sidewalk flushing crew consists of two men and a 700 gallon tank pressure flusher. Practically all of the sidewalks in the downtown district are cleaned once a week by this crew. The practice, according to the statement of the superintntendent, was inaugurated in order to assist the street cleaning division by keeping the dirt and rubbish off of the sidewalks, but the amount of work which can be accomplished by this one crew in one night is only about five per cent of the area cleaned by the street cleaning crew. Thus, it is absolutely impossible to obtain much effect in keeping the streets clean by flushing a few of the sidewalks. Moreover, there is in existence at the present time a very compre- hensive sidewalk cleaning ordinance which, if properly enforced by the police, would eliminate all necessity for special cleaning of any par- ticular sidewalks. If it were found necessary to stress for the time being the enforce- ment of this ordinance, much more value could be obtained by spend- ing the same amount of money for sidewalk inspectors as is now expended in maintaining the sidewalk flushing crew. From the standpoint of an equitable distribution of the tax burden, the practice of cleaning a few sidewalks in a restricted section of the city is also subject to criticism. The cost of this work is paid for ■out of the general funds of the city, yet this benefit is distinctly local in its nature There is no question that the abandoning of the sidewalk SusSg would occasion but little change in the condition .of the streets and thf use of this money and of the equipment for flushing the streets would The of great help in increasing the cleanliness of the downtown Seels To continue to maintain a sidewalk flushing crew would be a waste of money. 448 DENVER Cleaning the City Market Under the present practice, the street cleaning division is required to clean the city market stand used by the farmers and the truck gardeners. There is no particular objection to having the street clean- ing division responsible for this work, but the cost is not a proper street cleaning charge. If possible, a special revenue should be pro- vided for this purpose out of the funds obtained from a small fee charged to the- farmer using the stand. The expense is more nearly a health and sanitation expense, or at least a garbage removal expense, than a street cleaning expense, and should be shown as such on the city's books. Uniforms for Superintendents The same reasons which actuated the uniforming of the blockmen are equally applicable to the street cleaning foremen and flushermen, superintendents, etc. A cheap serviceable uniform would add much to the appearance of the force and materially increase citizen co-operation and civic pride. For the foremen and district superintendents a simple serviceable olive drab uniform would be the most effective. For the drivers, flushermen, and others whose work is largely night work, a khaki uniform would be suitable. Catch Basin Flushing Vs. Street Flushing The question of catch basin and sewer flushing is taken up else- where in this report — the conclusion being that the catch basin flush- ing work had been greatly overestimated and also a waste of- money. This conclusion is fortified by an analysis of the amount of street flush- ing done and the amount of water consumed in this work. According to the statement of the superintendent of sewer flushing, it had been and was the practice to flush the sewer basins and the down- town sections of the city two or three times a week during the summer months. At the time this survey was in progress, the catch basin flushing crew was observed at work on many of the downtown streets, notwithstanding the fact that the weather was moderate and that a special investigation of the sewer catch basins showed that not a single basin inspected was emitting obnoxious odors. At the same time that these catch basins were being flushed by the sewer flushing division forces, the street cleaning division was pouring into each block ap- proximately 2,100 to 3,000 gallons of water every night. It is impos- sible to believe that any sewer catch basin receiving this much flow every night could develop within 24 hours any particularly obnoxious odors which could not be washed away by the street cleaning flushers the following night. It is unquestionably true that the use of street flushers for clean- ing streets necessitates a more frequent cleaning of the sewer catch basins, but it does not necssitate the flushing of such basins two or three times a week during any season. DEPARTMENT OF IMPROVEMENTS 449 The catch basin cleaning and flushing should be ordered by the administrative officers only after a preliminary inspection had been made and the real need for such work determined. By providing police officers with proper forms of reports and by installing in the department of improvements a central filing division where informa- tion of this character would become available for administrative purposes, the problem of catch basin flushing and cleaning would be greatly reduced. Such a system would probably show that with the use of pressure flushers for cleaning the streets, there was no need for a continuous sewer basin flushing gang. In any event, the sewer flush- ing and catch basin flushing and cleaning should be placed under the jurisdiction of the street cleaning division. Sprinkling Vs. Street Cleaning The fact has already been brought out that the present street sprinkling organization is over-burdened with time keepers, superin- tendents and foremen. Practically all of the supervising officers of that division could be eliminated by placing the street sprinkling division under the street cleaning division. The work is similar, the equipment almost identical and the kind of organization needed prac- tically the same for street sprinkling as for street cleaning. There would not only be a distinct saving in the administrative cost, but eventually there is no question but that the equipment of the street sprinkling forces could be used by the street cleaning forces as well. It has already been suggested that the present $75,000 appropria- tion for street sprinkling be reduced to approximately $25,000, and that this amount be spent almost entirely in oiling the dusty roads. The street sprinkling division is now using a pressure sprinkler for water sprinkling. This sprinkler is capable of developing by its own power a pressure of from 45 to 60 pounds. At the same time there is a situation in the street cleaning division where the flushing routes are severely restricted due to the fact that sufficient water pressure cannot be obtained in certain sections of the city to fill the flusher tank ; yet with such an aid nothing has been done to provide the Souer spray with a by-pass attachment for flusher nozzles. This should be made available for night use, at least by the street cleaning division, to clean certain sections of the Capitol Hill district and South Broadway, where the water pressure is too low to permit the use of the ordinary flusher tanks. This lack of co-operation between the street sprinkling and street cleaning divisions is not unique, but is a universal de- deficiency in the entire department of improvements. The sooner the street sprinkling division is made a part of the street cleaning division the. sooner better results can be expected. In advocating the consolidation of the street sprinkling division with the street cleaning division, full consideration has been given to the fact that too much emphasis has been placed on water sprinkling in the past. It will probably not be possible the first year to dispose entirely of the water sprinkling plan. It should be discontinued as rapidly as possible. Oil sprinkling, which is needed but once or 450 DENVER twice a year at the outside, should be under the direct supervision of the highway engineers, but the equipment of the street cleaning di- vision should be planned along such lines that it will be adapted for use in both fields of work. There is nothing difficult in any of the work necessary to place the street cleaning, the sewer flushing and street sprinkling divisions on an efficient basis. What is needed most is a full conception of the true value of functional organization, and a clearer understanding of the waste and inefficiency which usually accrue from decentralized organization and independent efforts. Street Cleaning Routes Administrative control of street cleaning forces must be based primarily on the formulation of routes. With intelligent administra- tion these routes are either plotted on district maps or written out in order that the activities and location of the street cleaning forces may be visualized by the administrative officers required to exercise judg- ment and determine where and how much of the work has to be done. At the present time the superintendent of the street cleaning division has prepared routes for the various crews. These routes are practically standard and although subject to change are really not changed very often. The criticism of this plan is not that the routes which are now in use have not been well planned, or that the routes are not being followed by the men in the field, but rather that ultimate efficiency in street cleaning will depend largely upon the elasticity of the routing. The present procedure in Denver's street cleaning division is subject to criticism largely on the grounds of inelasticity. The primary reason for elasticity in the routing plan is that changes in the weather, changing the conditions of the streets, require different kinds of street cleaning. Certain weather changes are so well pronounced and cause such a distinct change in street conditions that even the ordinary street cleaning laborer can usually be depended upon to change the methods to meet the new conditions. Thus, after a slight rain there is no need for the preliminary softening application of the flusher before the double jet is put upon the street. There are, however, less pronounced weather changes and traffic changes as well which cause gradual changes in street conditions. These conditions must be met by an elastic routing plan, so that after the decision is made by the head of^the street cleaning division, the change in work- ing methods can be effected immediately. As an example of this need, the condition on Colfax avenue during the summer months might be cited. If the street cleaning division were provided with a pressure flusher, it would be advisable to flush this street perhaps once each week. The same general condi- tions exist on South Broadway. The condition of the streets now cleaned by flushing must be considered with this prospective increase in the scope of the work in order that the full value of the elastic routing plan may be under- stood. DEPARTMENT OF IMPROVEMENTS 451 At the same time this investigation was made, Lower Broadway and practically all of the downtown streets were being cleaned by the flushing method. As it happened upon a number of occasions, the streets being cleaned by flushing were hardly dirty when the flushers arrived for their work. If an elastic routing plan were in use such a condition could be determined by a special investigation or special reports from patrol inspectors, and a ' change in method for that night's work automatically inaugurated. The essential difference between the elastic and inelastic routing plan is that the former provides a means for carrying out immediately the best judgment of the administrative officer regarding street clean- ing conditions, while the latter is of practically no assistance to the street cleaning superintendents in carrying out a more or less radical change in working program for a short period. The present routes are practically permanent assignments. Suggested Procedure The principle of an elastic routing scheme for street cleaning work is based solely on the preparation of standard routes for varying conditions. For a city the size of Denver, and with its present street cleaning problem, probably 75 to 100 standard routes would be suf- ficient. These routes cannot be prepared without a thorough study of conditions made during one complete year. They should provide for routing and organization adjustments to satisfy all changes in weather conditions encountered. Thus, an exceptionally heavy rain might require the complete reajdustment of the flusher and machine broom routes and a re- organization of the blockmen; this might also automatically initiate a special inspection of sewer catch basins to provide a basis for ad- ministrative judgment in ordering out catch basin cleaning gangs. On the other hand, an extended period of slight rainfall and high temperature might warrant the inauguration of day flushing as well as night flushing and a change in the organization of the machine broom crews providing less wagons and more sprinkling carts. These are but two examples of a great many different conditions and varia- tions thereof which can be planned ahead of time in the organization and procedure of the street cleaning forces. Inspection of Fire Plugs During the inspection of the work of the street cleaning forces, it was found that the street flushing crews and the sidewalk flushing crew were using the fire plugs for charging the tank wagons. This is a common practice and one which can hardly be avoided, but care must be taken to make sure that the hose connections at the plugs are always in proper working condition. It is hardly necessary to point out the danger of disabled hydrants in the case of a fire in the down- town district of the city. At the time this inspection was made a defective hydrant was found at the corner of 15th and Tremont streets. The threads on the 452 DENVER hose connection had become worn and were so loose that it was im- possible to obtain a tight connection on one of the outlets. Constant use of the fire hydrants for filling flusher tanks will in time wear out the threads on the hose connection. This cannot be avoided, nor would it be advisable to install special water services for filling the flusher tanks. It is possible, however, to provide every flush- er-man with a simple report form and to instruct every street cleaning employe to report immediately to headquarters every defective hyd- rant, no matter how small the defect may be. It is further suggested that a list of all hydrants used by the street cleaning forces be sub- mitted to the fire chief at least once a month in order that a special inspection may be made by representatives of the bureau of fire. DEPARTMENT OF IMPROVEMENTS 453 STREET SPRINKLING DIVISION The street sprinkling division is under the immediate supervision of a superintendent of street sprinkling, who reports directly to the commissioner of public improvements. The normal organization of this division consists of a superintendent, one foreman, three time- keepers and 89 teams with drivers. - At the time of this investigation only 36 teams were at work. Denver has a difficult sprinkling problem to overcome. Of the eight or nine hundred miles of city streets but 10 per cent are paved in such a manner as to make sprinkling unnecessary. The point is made not that dust preventatives are unnecessary in Denver, but that water sprinkling is inefficient and a waste of money. Cost of Sprinkling In 1913, $72,800 was expended for water sprinkling. For 1914, $73,400 has been appropriated for this work. These figures are of particular interest when compared with the amount appropriated for highway work in 1914. The appropriation for the bureau of highways, including the asphalt plant and the surface of the streets, amounts to only $148,- 805.55. Thus the department is planning to spend more than half as much for water sprinkling of dirt roads than will be spent for the improvement of roads from the general funds. Disadvantages of Water Sprinkling It is hardly necessary to prepare a detailed report to point out the many disadvantages of water sprinkling. In hot weather the effect of sprinkling seldom lasts longer than half an hour. Such sprinkling has no beneficial effect on the roads. Water sprinkling is not cumulative in its effect as a dust layer. It is a purely temporary measure, and of the kind which is rapidly being discarded by pro- gressive cities. Water sprinkling of roads is a thing of the past, and certainly should not be continued in Denver except for very special cases. Amount of Work Done There- are a number of streets and roads in the city of Denver where the street sprinkling department is required during the summer months to sprinkle the roadway six or seven times a day. It there were no other ways to prevent the dust nuisance, water sprinkling to the extent of $75,000 might be warranted. There are, however, many other ways to eliminate dust none of which has been thoroughly tried in Denver. In fact, the only dust preventive measure ever tried m Denver has been the surface treatment of roads with a heavy bitumin- ous oil. The failure of this type of treatment has been used as an argument in favor of water sprinkling. The fact that the bituminous surface treatments were laid without proper specifications and with very imperfect methods has not been given proper consideration. 454 DENVER Alternative Methods Considered There are two general types of dust preventive work which have been used successfully in many cities: (1) the application of a deliquescent salt to the road; (2) the application of dust layer oils. Of these two methods the latter has given best results, due to the cumulative effect of the oil from year to year. The use of a deliquescent salt might, however, be warranted in certain localities. The salt usually used for this purpose is the calcium chloride obtained as a biproduct in the manufacture of bleaching powder. By extracting moisture from the air this salt moistens the surface of the road and prevents the accumulation of dust. Its use, however, is not particularly recommended in Denver. Dust-layer oils, of which there are a great number on the market, are particularly recommended for the serious consideration of the city officers charged with this work. One application per year would prob- ably satisfy all requirements on most pf the roads of the city. These oils can be spread with the equipment now owned by the city, and one- third of the amount of money appropriated for water sprinkling would purchase and spread enough dust-layer oil to cover practically all of the streets now sprinkled with water. The department now has available one automobile pressure sprink- ler, which alone could probably spread all of the oil necessary to be used. Any additional work necessary could be done with horse-drawn sprinklers, although this method would cost a little more. Another advantage of the use of a dust-layer oil comes from the fact that continuous protection from the dust nuisance is obtained. The only real protection from dust obtained from water sprinkling is immediately after the sprinkling carts have passed over the streets. Moreover, the right kind of dust-layer oil has. a very salutary effect on the pavement proper. It assists in maintaining proper drainage of storm water from the surface of the road and tends to prevent raveling of the seal coat on macadam and slag roads. Time to Begin Work Oiling of roads to prevent dust is usually undertaken in the spring, and if properly done at that time, the roads will retain the oil throughout the entire dry season. The department should at once contract for the purchase of several tanks of dust-layer oil, the cost varying from four to six cents a gallon, depending on the point of delivery. As soon as any surfaced street or unimproved road is put into condition in the spring, the oil should be spread. Prompt action in this matter would save to the citizens approxi- mately $50,000 out of the street sprinkling appropriation, which could be used to advantage in constructing good roads. If the present practice of water sprinkling be continued it will mean that $75,000 (more than the appropriation for the health department) will be spent to obtain temporary relief. The continuation of temporary measures DEPARTMENT OP IMPROVEMENTS 455 in any line invariably means a waste of money. Water sprinkling is no exception to this rule. Employment of Timekeepers Criticised The street sprinkling division carries on its payroll five super- vising officers, one superintendent, one foreman, and three timekeepers. Even in the summer months with a full quota of sprinklers at work this number is entirely too great. The timekeepers cannot do true timekeepers' work. They are merely inspectors of work done and report the time of the teams upon the basis of work done rather than upon the hours of work. By proper co-operation with the other divisions of the department of improvements, at least three of these men could be eliminated. In connction with the questioSi of reducing the supervising corps, it is of particular importance to remember that if oil sprinkling replaced the present water sprinkling, there would be no need for a sprinkling superintendent, a sprinkling foreman, or three timekeepers. The work necessary to oil the streets could be supervised and should be super- vised by the men in charge of highway maintenance. 456 DENVER SIDEWALK DIVISION The sidewalk division is under the general supervision of a chief inspector who reports directly to the commissioner of highways. The force consists of one chief inspector and four inspectors. The work comprehends the enforcement of the sidewalk ordinances and charter provisions respecting the construction and maintenance of sidewalks. As the property owner is responsible for the construction and maintenance of a sidewalk in front of his property, the chief function of this division is one of inspection and the service of formal notices ordering property owners to put their sidewalks into proper condition. If these notices are of no effect the city undertakes the work. Two main classes of sidewalks are permissible under the ordinances now in force * 1. Flagstone 2. Cement concrete For the construction of these sidewalks the city has advertised for bids and entered into contract upon a unit price basis. Need of Centralization of Inspection If a proper inspection division were to be established there would be no need for the special detail of inspectors for sidewalk work alone. In fact, if proper use were to be made of police officers more informa- tion could be obtained from reports received from them than from the limited number of public works inspectors. Space for reporting side- walk conditions should be provided in the general patrol inspection form and be made use of by every field operating employee of the city. If the sidewalk inspection reports were then made a part of the general inspection plan, the information there available could be made use of in the same manner as reports on highways, sewers, and other public works conditions. Effect of Formal Notices Any organization making use of formal legal notices ordering property owners to engage in any work should be careful that the notices so issued have the proper effect. Any legal notice, such as a warrant or subpoena has per se considerable power, as it is the form, the size, the printing, and the general arrangement which carry the official authority more than the signature of the authorized officers. It is advisable to control every legal notice by number, and to require the blank forms for this purpose to be subject to audit by the city's legal officers. Moreover, care should be taken that every notice served by the sidewalk division, either has the desired effect and is answered by the taking out of a permit by the person served, or steps should be taken immediately to order the repair, reconstruction, or construction of the sidewalk in question. This procedure was in a transition stage at the time the investi- gation was made. It is hoped that formal procedure covering this DEPARTMENT OP IMPROVEMENTS 457 important side of the serving of legal notices for sidewalk repairs has now been installed. Sidewalk Permits It is suggested that every sidewalk operation be controlled through the issuance of a permit for which a fee is charged. If a centralized permit divisiqn were established, as has been recommended in this report, sidewalk permits could be issued and a charge made sufficient to cover the cost (1) of issuing the permit, and (2) of inspect- ing the work. 458 DENVER SEWER FLUSHING DIVISION The sewer flushing division is under the general supervision of a superintendent who also is in charge of the asphalt plant and block pavement repairs. The organization at the time of this investigation consisted of : 1 foreman at $100 per month ; 21 men at $75 per month : 3 teams at $5 per day; and 7 laborers at $2.50 per day. This division also has been equipped with three 600-gallon'flush tanks. The general problem consists of keeping clean 625 miles of sewers and 4124 storm sewer inlets. The expense for this service has been approximately $30,000 a year for several years. Organization The establishment and maintaining of a separate division for sewer cleaning and sewer flushing for a city the size of Denver is poor organization and a waste of money. This work could easily be taken care of by the street cleaning division and properly belongs there. This would materially decrease the cost of supervision and the waste of money now caused by duplication of equipment and duplication of effort between the two divisions. Study of Catch Basin Problem Needed An expenditure of $30,000 a year, largely for cleaning and flushing of sewer catch basins, in itself indicates the need of a careful investi- gation. On account of the cleaning of the streets by power flushers, sewer flushing in the business sections of the city would seem to be practically unnecessary except in exceptional cases. In any event, it is imperative thafc^he ordering of work done be based on a preliminary inspection. Tilf e are no records in the sewer flushing division upon which intelligent opinion as to the need for work could be based. These records could be obtained from police officers, sanitary inspectors, highway inspectors, street cleaning super- intendents, and in fact every employee of the city, if proper reporting forms were provided. These reports should be made a part of the general patrol inspectors' reports recommended in the section of this report dealing with patrol inspection. Type of Catch Basins It was surprising to find that in order to decrease if possible the amount of catch basm cleaning necessary in certain sections of the city, the superintendent of the sewer flushing division had ordered catch basins or sumps filled up in order that the surface water would have a direct flow into the sewer proper. If there were a real need tor the catch basins when the sewer was originally constructed, this changing is a dangerous practice. The cleaning of a sewer catch basm is a comparatively easy problem, but the cleaning of a clogged sewer or lateral is both difficult and expensive. DEPARTMENT OF IMPROVEMENTS 459 Working Methods It is a rather common sight in the congested sections of the city of Denver to see two men engaged in flushing a sewer catch basin. The sewer flushing crews consist of two men, who are provided with a small cart upon which to transport two lengths of fire hose and a bridge tread for carrying traffic over the hose while on the street. While the actual flushing is in progress, the only function of one of the men it appears is to sit upon the fire plug. One man would be sufficient for this work. Direct Flushers It is suggested that in the design and construction of catch basins along the line of new sewers, apparatus for direct flushing be provided. If the city had been fully equipped with direct flushing appliances whereby water under pressure could be introduced directly into the basin by turning a key, it would be possible for one or two men to flush all of the catch basins in the city. 460 DENVER PERMIT DIVISION The permit division of the department of improvements is now operating under a form of divided jurisdiction. The issuance of the permits and the general record where necessary are under the immedi- ate charge of the permit collector. The inspection and field work incident to the repairing of pavements damaged are under the juris- diction of the superintendent of sewer flushing. A change in this organization would be desirable. (See accompanying organization chart.) Permits for opening the street pavement to attach to a sewer or build or repair any substructure; permits to erect an awning; permits to erect a sign ; permits to build private drains ; permits to store building material on the street; and other special permits under the jurisdiction of the board of public works are issued by this division. Certain of the operations of the permit division, particularly the central office inspection of the back-filling of cuts, are commendable. The present procedure, the records and kind of inspection are indi- cative of well meaning efforts on the part of the department's officials to develop an efficient organization. Lack of direction is chiefly re- ponsible for the adversely criticised details of this system. The efforts required to institute the necessary changes are very slight. The sooner these changes are inaugurated, the easier it will be to handle the permit problem in the height of the season and to obtain an exact control over the field work. Force The present personnel of the permit division consists of one permit clerk, two sewer inspectors, one paved street inspector, one surfaced street inspector, one assistant chief inspector. The chief inspector's position is now filled by the superintendent of sewer flushing. Forms The form of application for inspection, and the permit proper, all show the lack of standardization and design and general set-up. The importance of standardized forms in a permit division can hardly be over-estimated. Ease in handling applications and ease in inspecting permit operations in the field depend very largely upon the kind of forms and office procedure in use. The present application forms are all of different sizes, of the same color, and of different set-up, all of which increases the difficulty of handling. The permits are made out in original and stub duplicate, neces- sitating two writings. They are of different sizes and shapes and have different kinds of printed captions. As it is the form and size and color of the permit which makes it the official document in the field when inspected by police officers, or other city officers, rather than the signature of the permit clerk or the commissioner, it is of particular importance that the field officers know an illegal permit when they see it. DEPARTMENT OP IMPROVEMENTS 461 For inspection forms this division uses simple 3x5 cards, with very little inscription. Proper inspection forms must be made out in duplicate, or even triplicate, in order to insure a field and office control at the same time, and to provide forms for all necessary operations which can have made out at one writing all descriptive matter as to location and name of permitee that is necessary for completing the entire permit operation. In the space of this report it would be im- possible to outline in exact detail the methods used in the most efficient permit divisions for controlling this work. A number of examples will be considered in the following paragraphs and in the appendix to the report. Street Opening Permits The present procedure for handling street opening permits is so involved that it is thought desirable to enter into particular detail in this discussion. With the exception of the Denver Gas and Electric Company's permits, every permittee, including plumbers, property owners, and public service corporation, is required to make an indi- vidual deposit with the treasurer before a permit is issued. A running account is carried with the Denver Gas and Electric Company and cleared at least once a month, or oftener, as the case may require. This procedure for the payment of permit charges will be criti- cised under that heading. The same procedure for deposits and pay- ments is in use on all permits issued by this department. For the issuance of the permit, a fee of 50 cents is charged. For the deposit, out of which can be paid the cost of repairing the pave- ment, fees at the following rates are charged: Asphalt $3.00' per square yard Concrete 3.00 per square yard Brick 3.00 per square yard Stone 2.50 per square yard Macadam 2.00 per square yard Surface streets 15 per running foot There is in addition in all cases an arbitrary charge of $2.00 for plumber's hole. Four accounts are carried with the Denver Gas and Electric Com- pany, in which the permits are grouped according to, (1) surtace streets, (2) paved streets, (3) permit account, (4) electrica 1 co sec- tions. The surface street deposit, which is the amount re quired for cutting into the unpaved streets, requires no fond, he amou nt o deposit being $2.00. In case of an excess bill an erasure of th e ong 462 DENVER general recapitulation, there is made out six or seven times a year, a list of repairs necessary, showing permit number, cut by, location, kind of repair, and blank columns for the insertion of the area repaired. This list becomes the basis for a report by the foreman in charge of the repair work as to the amount of pavement restored. The fore- man's statement of the area restored, which is returned to the permit division, on the list of openings, is checked against an inspector's card returned, which is usually more accurate than the foreman's report, according to the statement of the permit clerk. The corrected amount is then charged against the account of the permitee, and at the same time a transfer voucher is made out, notifying the treasurer to transfer the actual cost of the repair based upon the yardage rates from the special and trust fund to the highway department appropriation. These accounts are carried finally into a form of permit ledger show- ing refund number, number of the permit, date, to whom issued, loca- tion, kind of paving, area repaired, price, total cost, deposit, permittee, amount of refund, and the signature of the permittee as a receipt for the refund voucher. In place of this involved and cumbersome procedure, the only records needed are (1) application blank, (2) permit register ledger, (3) an inspection and repair form, (4,) refund voucher, and (5) permit Application The present forms revised, in order to secure standardized sizes, and to include a statement of rules and- regulations to which the per- mittee would subscribe before the permit was issued, would answer every purpose. Refund Voucher The central accounting officer should prepare a form of individual refund voucher, which could be used by all departments. Preferably they should be in the form of a voucher check. Permit The kind of form needed for this work is described in the section regarding permit forms. Permit Register Ledger This should show the following information: 1. Permit number 2. Date issued 3. Name of permittee 4. Purpose 5. Location 6. Kind of pavement 7. Estimated square yards to be damaged 8. Arbitrary yardage rate DEPARTMENT OP IMPROVEMENTS 463 9. Total amount deposited 10. Square yards repaired 11. Unit cost of repair 12. Total cost of repair 13. Date of payment voucher 14. Voucher number 15. City's credit 16. Amount of refund due 17. Date of refund voucher Inspection and Repair Form This form should be drawn in convenient field form size and made out in duplicate or triplicate by typewriter after the permit has been issued. The original could be used as an inspector 's report ; the dupli- cate, if desired, as an office control on inspection and repair ; and the triplicate, as an order to the foreman to repair the opening. The order could be returned by the foreman, with the notation of the amount of pavement restored, and used as a final posting medium to the per- mit register ledger, which in turn would initiate the refund voucher or excess bill to the permittee. All of the inspection and repair forms, upon the completion of the work, should be filed permanently in a block and intersection file, and used as a historical record of pavement cuts. A record of this nature is essential in order to control the resto- ration of repaired cuts where the pavement has sunk, due to improper back-fill. The nature of the soil underlying the streets of Denver makes this particularly important. Cost of Permit Division Operation The entire permit cost of the division should be charged against the fund accumulated from the deposits received on permits. In addi- tion to the direct cost there is an amount properly chargeable to the street opening funds, as the cost of supervision and general admin- istration. If proper reinspection were made of all repaved' cuts, the cost of inspecting this particular kind of permit would be con- siderably increased. The increased expenditure would be well war- ranted in view of the fact that it is poorly back-filled cuts which cause the most serious deterioration in street pavements. At least, as insur- ance against possible failure in the restored pavement, an increased expenditure for the inspection of this kind of permit would be well warranted. Permits are issued to particular individuals for their own individual benefit, and very often to the distinct inconvenience of the community at large. Their cost, if not a special revenue rental, should be charged against the permittee for the privilege granted. Need for Better Control Over Issuance of Street Opening Permits There is no specific power now vested in the board of public works, or the permit division, which would prevent the cutting of a newly paved street immediately after the pavement has been laid. It often happens that pavements are no sooner laid than permission to make a 464 DENVER cut for the repairing or construction of a substructure is granted by the permit division. Strict regulations should be established, either by departmental order or by ordinance, which would prohibit the issuance of a permit to cut the street pavement within two years after the construction of the pavement, except in cases of real emergency. As a protection to public service corporations and owners of abutting property, the de- partment of improvements should invariably send out notices at least six weeks prior to the start of pavement construction on any street, informing the public generally, the owners of abutting property, and public service corporations having mains in the street, that a new pavement is to be laid. To the public service corporations, this notifi- cation should be in the form of official communications from the board public works. A simple form of handbill, which could be distributed by a public works inspector along the line of the proposed improvement, would be sufficient notification to the owners of the abutting property. Need for Control of Permit Openings It is the practice of the permit division to delay the restoration of permit openings in the pavements until a sufficient number of these openings have accumulated to provide work for a repair gang. Cuts in the asphalt pavements are repaired at intervals of approximately six to seven times a year. This practice means that the cuts are left open for an average period af from six to seven weeks, a practice which interferes seriously with the efficient use of the paved streets. Every attempt should be made to repair a permit opening in the permanent pavement as quickly as possible, for a permit opening back-filled with earth is considerably more dangerous and a more serious inconvenience to traffic than ordi- nary "wear and tear" holes. Special efforts were made to determine how long permit openings in thp heavy traffic sections of the city were permitted to remain un- repaired. Cuts were found on 18th Street, 17th Street, and Larimer Street which remained unrepaired practically the- entire time this survey was in progress. It is admitted that it would be an expensive luxury to maintain a special cut repair gang for the immediate repairing of permit open- ings. Even this additional expenditure might be warranted if it were found impossible to enforce proper regulations for temporary restora- tion of openings by the permittee. According to the rules and regulations of the permit division of the department of improvements, the permittee is required to back-fill the trench or cut with a proper kind of filler, and by planking to pro- vide a firm, durable surface over the cut flushed with the surface of the surrounding pavement. Not one of the cuts on 17th Street on Larimer Street or on 18th Street was planked or back-filled in 'any way except with loose earth. What is needed primarily is the strict enforcement of the rules. DEPARTMENT OF IMPROVEMENTS 465 These rules could be made more emphatic if before a permit was granted the applicant were required to sign a form of application in which he would be obliged to agree to certain definite rules and regu- lations. All important rules and regulations governing the kind of back-fill, the method of back-filling, the kind of planking, etc., should be printed directly on the application form. Preventing Cuts in New Pavements The point has already been made that the granting of permits for the cutting of new pavements should be stopped. The point has also been made that by proper notification to property owners, public service corporations, and others interested in construction or repair of substructure in the street, it would be possible to place the complete substructure plant in good condition before the pavement is laid. The point is now made that by virtue of the general granting of power to the board of public works in Section 177, special power is now available to require proper substructure conditions before a paving improvement is undertaken. If this section of the charter were amplified by a resolution of the board or an ordinance of the council stating publicly that no permits for the construction or repair of any substructure will be granted within a period of one or two years after the laying of a new pavement, the entire situation would be covered. Too much emphasis cannot be placed on the need for strict control over this work. There is nothing more damaging to a mono- lithic pavement or foundation than the complete cutting of the founda- tion and pavement surface in making a permit opening. 466 DENVER ASPHALT PLANT Under the present organization, the asphalt plant is ostensibly a sub-division of the highways department. In fact, there is little con- nection between the asphalt plant and the main highway division. The asphalt plant is under the immediate direction of the superinten- dent of sewer flushing, who has the added duties of chief permit in- spector. Decentralization a Failure With the "present organization it is practically impossible to obtain greatest efficiency from the use of the asphalt plant and the municipal yard. Lack of co-operation between the highway and asphalt plant forces has caused duplication in equipment and will prevent in the future the establishment of an efficient maintenance division. At the time this investigation was in progress the highways department was installing a portable crusher on the slag piles near the old smelters while at the same time there was available at the asphalt plant a com- plete well-equipped crusher which had not been used for some time and was not being used at any time during this investigation.' This is another example of the decentralized organization of the department of improvements. The asphalt plant unquestionably should be made a part of the maintenance division of the bureau of highways. Asphalt Paving Specifications An attempt was made to compare the asphalt paving specifications included in the contracts for the paving construction with the mixture being prepared by the municipal asphalt plant, with particular refer- ence to the mineral aggregate. The specifications submitted to the investigator by the engineering officers of the department of improve- ments being typical of the sheet asphalt specifications in use were those for the East Denver paving district No. 4. On page 20, article 21 of these specifications, the proportions for the mixture of asphaltic folk mineral aggregate are set forth. This mixture is as Bitumen 8 per cent Mineral aggregate passing 200 mesh screen 8 per cent Mineral aggregate passing 80 mesh screen 11 per cent Mineral aggregate passing 40 mesh screen 22 per cent Mineral aggregate passing 10 mesh screen 16 per cent Mineral aggregate passing 4 mesh screen 30 per cent Mineral aggregate passing 2 mesh screen 5 per cent DEPARTMENT OP IMPROVEMENTS 467 It is interesting to find that but five per cent of mineral aggregate will be permitted to pass a two mesh screen while 30 per cent will be permitted to pass a four mesh screen, etc. It is needless to say that it would be exceedingly difficult to obtain eight per cent by weight of mineral aggregate which would pass a 200 mesh screen if only five per cent of the total can pass a two mesh screen. It was probably the intention of the department to specify that eight per cent of the material should pass a 200 mesh screen and that the other percentages should be retained on rather than pass the other screens. This is a typical example of the loose method in which the paving specifications for the city of Denver have been prepared. This same condition is exemplified in the paving specifications for the 7th Avenue parkway, the Williams Street parkway, and the 3d Avenue paving districts criticised in another section of this report. Poor Mixture During the investigation of the operations of the asphalt plant it was noticed that the sand being used for the topping mixture seemed to be of an inferior grade. As it has been proved that the success or j allure of asphalt pavements depends to a great degree upon the proper graduation of the sand used, it was thought advisable to have a special analysis made of the sand aggregate of the asphalt pavement. The ■ foreman of the asphalt plant volunteered to make an analysis of the sand being used on that day. The report is as follows: All passed 10 mesh screen Left on 20 mesh screen 5 per cent 40 mesh screen 25 per cent 60 mesh screen 22 per cent 80 mesh screen 16 per cent 100 mesh screen 7 per cent 200 mesh screen 20 per cent Passed 200 mesh screen 5 per cent 100 per cent City Chemist It was surprising to find that although the city had in its : employ a city chemist, his services are very seldom used in analyzing the mix- ?ures y used at the asphalt plant. There is »P «me ope«t«m rf the c t y P-overnment where the services of a chemist are of as much service fsTnc^nSomng asphalt mixtures. In fact, without the continuous direct supervision of trained chemists it is impossible to obtain the best results in the manufacture of asphalt paving material. Thp rmauestionable need for services of this kind is evidenced by the flc^t that SbTg asphalt companies in the country maintain Inghly pa'd fand efficient chemical and physical laboratory specials. 468 DENVER At the time this investigation was made practically the only anal- ysis being carried on to determine the quality of the paving material manufactured was incidental analyzing work undertaken by the plant foreman. This consisted of special work on penetration of the as- phaltic cement and of analyses of the mineral aggregate used. It is recommended that the city chemist be required to make daily tests of the asphalt plant mixture and special detailed examinations of all material received. If possible, it is suggested that a suitable laboratory be provided for the chemist directly on the plant grounds. Chemical supervision at an asphalt plant should be continuous to be the most effective. Samples of materials used by other departments, could be brought to the plant laboratory for analysis without decreas- ing the efficiency of the chemist in any way. DEPARTMENT OF IMPROVEMENTS 469 BLOCK PAVING Stone Block Specifications One of the most effective developments in pavement specifications in recent years has been the improvement in the stone block require- ments. For heavy traffic the newer forms of so-called special im- proved block pavements have no equal, and it is believed that the re- vision of the stone block specifications now in use in Denver along "special improved" lines would assist greatly in providing better pavements for heavy traffic streets. In the section of this report dealing with the general highways inspection the Market street stone block paving job is discussed. This was the only extensive stone block work going on at the time this investigation was made. Criticisms of the workmanship on this street are included under that heading. Certain of the defects noticed on this work, however, were due to faulty specifications. Sections 1 to 4 inclusive (page 14) of the specifications for Market street paving district No. 3 are typical of the kind of specifications used in ordering stone block work. These specifications are loose and are lacking in three fundamental requirements: (1) close dressing of the stone blocks; (2) excessive size of the blocks; (3) selective sorting of the blocks. According to the specifications, the blocks may vary in length from six to twelve inches, in width from four to six inches, but they must have a uniform depth of six inches. Prom an inspection of the blocks used on Market street, it appeared that the average block ap- proaches the maximum dimension more often than the minimum di- mension permitted. This usually arises from the practice of purchas- ing stone blocks by the ton rather than by the number of blocks. Nat- urally it is to the advantage of the block manufacturer to get as much tonnage as possible out of a minimum amount of cuttings. An attempt should be made to educate contractors and quarrymen to the purchas- ing and selling of blocks by number rather than by the ton. The maximum and minimum requirements offer entirely too wide a variation, particularly in width. The best 'results have been ob- tained from a block not to exceed four and one-half to five inches m width and from six to eight or ten inches in length. No particular objection can be raised to the six inch depth dimension, although ex- cellent results have been obtained from blocks five inches m depth it stringent dressing requirements have been followed in the manutac- ture of the block. Need for Selective Sorting The most important deficiency in the present stone block specifi- cations is that the factor of selective sorting has been entirely over- looked. The only block sorting now done is that done by the pavers when the blocks are being laid. Naturally the tendency is to s hde over Sis important side of stone block construction. The irregularity of 470 DENVER many of the courses of stone block work on Market street is indicative of the fact that the blocks had not been properly sorted. The newest type of stone block specifications provides for a quarry sorting of the blocks into standard widths and depths. Thus, it is pos- sible, with very cheap labor, for the quarrymen to sort the blocks manufactured into groups, in which each block will be similar to the rest of the blocks in the group. In stone block work it is not of par- ticular importance whether the blocks are four, four and one-half, or five inches in width, or whether the blocks are five, five and one-half, or six inches in depth, but it is important that blocks laid in the same course and in the same line shall be as nearly as possible of the same width and the same depth. By the process of selective sorting the quarrymen is able to ob- tain with little additional cost a sorting of the blocks so that all those laid within a city block or half a city block will be of the same width and depth. This has a very salutary effect in preventing deteriora- tion of the pavement. It increases the smoothness of the pavement without doubling or quadrupling the cost of dressing of the blocks, although more attention to this detail than was given to the blocks on the Market street work would be advisable. A smooth pavement tends to wear smoother and a rough pave- ment tends to wear rougher. As is pointed out in the criticism of the Market street job, there is a point in all kinds of block work, whether basalt, granite, or sand stone, where the attrition of traffic will either wear the road smoother or by rounding the corners of the blocks wear it rougher. This point should be determined by careful test, and the degree of smoothness in the block dressing required to obtain this con- dition should be specified in the contracts. DEPARTMENT OP IMPROVEMENTS 471 STREET RAILWAY AREA PAVEMENT'S 'One' of the most important highway problems is that of maintain- ing street railway area pavements. This area consists of the pavement between the street ear tracks and a strip immediately on the outside of the outer rails of from one to two feet. According to the terms of the franchise the street railway company is required to construct and maintain the pavements in the railway area. Practically all railway area pavements carry a traffic much heavier proportionately than the pavements outside in the roadway proper. This condition arises from a number of causes: (1) the concentration of wheel and horse traffic in well defined lines; (2) the exceptionally heavy use of rail- way area before the snow has been removed from the roadway proper ; (3) attraction of traffic due to the decreased traction and pull obtain- able by tracking on the steel rails. These conditions, together with the fact that the street railway company is required to finance all of the cost of construction and maintenance of these pavements, make the railway area pavement problem not only one of particular importance but one difficult to administer successfully. An examination of the railway area pavement conditions in the city of Denver developed little evidence of particularly creditable work on the part of either the street railway company or the city forces. Generally speaking, the construction methods are obsolete, the rail section is bad, and maintenance is carried on in a slipshod and hap- hazard fashion. In appearance most of the railway area pavement* are a disgrace to the city. At intersections, where there is a very con centrated traffic, and where there is need for particularly favorably pavement conditions in order to avoid congestion, the pavements are in the main, in the worst condition of all. "What is needed most is complete co-operation between the eitj officers and the street railway company and the development of a:i intelligent program for carrying on this work. Working methods foi this kind of pavement construction and maintenance are today prac- tically standard, much more so than the average public works opera- tion. There is no reason why Denver, both through the street railway company and the city officers, cannot obtain the advantage of experi- mental and actual construction work undertaken and successfully com- pleted by many cities and many street railway companies. Superintendent of Sewer Flushing in Charge At the present time there is no definite alignment of responsibility for enforcing proper paving conditions in the railway area. This duty like many others of a more or less disagreeable nature has been dele- gated to the superintendent of sewer flushing. Before a detailed study of working methods is made it would be advisable to formulate a definite policy for constructing, reconstructing, and repairing this pavement through cooperative conferences between city officers and the officers of the street railway company. 472 DENVER It is certainly unwise in these days of electric street railways to continue a practice requiring the street railway company to maintain a railway area pavement which was inaugurated in the old days of horse-drawn street cars — the theory being that the street railway com- panies should be responsible for the excessive wear and tear damage caused by the street car horses. The fact that the street railway company is required to maintain and construct the pavements in railway area is of distinct advantage to the city at large and was unquestionably a factor in the granting of the original franchise to the railway company. It would hardly be possible to change this condition at the present time. However, it would be possible to avoid such inequitable arrangements in the future. It is suggested that examination be made of the expenses of the street railway company in order to find out what it has cost to construct and to maintain the railway area pavements in order that the citizens may know what the value of this particular service is and which they are obtaining in return for the franchise. If such data can be prepared and compensated for the increased cost of maintaining railway area pavements in a proper condition, a factor would be available for establishing a franchise tax or payment from a railway company when new franchises are granted. The decentralization of this part of the paving problem is expensive both for the street railway company and the community at large. Methods Attached to this report will be foimd diagrams indicative of the present methods used in constructing the railway area pavements. It is subject to criticism from a number of points, the most important of which are (1) the rail is not sufficiently deep; (2) the rails have not always been properly set in concrete; (3) the toothing stone and run- ners are unsightly, inadequate, and expensive to maintain. Without entering into detailed discussion of the technical defects m the present construction methods it may be stated that the use of a Trilby type rail of a nine inch section, set in concrete with double con- crete at intersections, the paving of the space between the rails with a cement grouted brick or stone block and the paving of the double strip or the space between the tracks with the same type of pavement as that laid on the roadway proper are the fundamental changes in method recommended. It may be stated as a fact that the best main- tained and constructed railway area pavements in the country have been constructed with these general principles in mind. In most places complete responsibility for this work has been placed in the hands of the railway company officers, who are not likely to waste money on expensive types of pavement construction. Of all the pavements laid by the New York Railways Company in the borough of Manhattan and the Brooklyn Rapid Transit Company in the borough of Brooklyn these general requirements have been followed with a distinct savin" to the companies in the cost of maintenance and a distinct betterment of the roadway conditions both in appearance and in efficiency as traffic carriers. I 1 K <0 toj •— Q £ 1 ■=■ | ta-i ill M f?/?/i. cuf* rj-zifver EXAMPLE OF S TOME BL O CK RUMMER OUTS>/DE OF/7/9/L.S DEPARTMENT OP IMPROVEMENTS 473 Concretb Construction It is the practice of the street railway company to pave the railway area with an unprotected concrete pavement. The use of concrete pavement for this purpose is open to question. In fact, the use of unprotected concrete for any kind of a pavement is being questioned very seriously everywhere there has been an attempt to use it. The general defects of this type of construction are apparent from a casual investigation of the railway area pavement conditions. Prac- tically every one of the streets upon which street railway tracks have been laid may be used as an example for this statement. Larimer Street being one of the streets first paved in this manner is perhaps more typical of conditions which may be expected than many of the others. The difficulties of unprotected concrete construction for pave- ments are generally that if the concrete is made smooth it may become too slippery for horse-drawn traffic, and if the concrete is left rough it may soon disintegrate when used by steel tire traffic and when subjected to freezing temperature. In addition, the contraction and expansion factors in concrete usually cause an excessive cracking which has to be guarded against by leaving expansion joints in the pavement. Finally, if disintegration sets in, it is difficult to repair the damaged portions in a permanent manner, as it is impossible to place a new batch of concrete in a depression and obtain sufficient bond with the old concrete to prevent sloughing out. Repairing of a concrete pavement with asphalt topping mixture, brick, and stone blocks, as is the case on many of th"e streets in the business section of the city, results in an unsightly condition and does little more than delay the rate of disintegration. The use of basalt blocks to provide expansion joints in the con- crete pavement is a rather unique type of construction, and one which unquestionably assists in protecting the edges of the concrete at the joints. One of the greatest difficulties in unprotected concrete pave- ments has been in preventing excessive wear at the expansion joints, and it is believed that the use of the stone blocks in forming the expan- sion joints has assisted in decreasing the rate of deterioration. It is equally true, however, that even that method has not prevented a rapid rate of deterioration, as is evidenced by the numerous chuck holes and ruts in the portions of the pavement immediately adjoining the expansion joints. Inspection of Railway Area Conditions Pavements within the railway area are generally in much poorer condition than pavements in the roadways proper. An inspection of practically all of the streets of the city of Denver failed to disclose one street upon which up-to-date construction methods had been used. With such conditions it was not surprising to find that the railway area pavements were generally so bad that the transportation facilities of the streets were seriously affected. It would be difficult to estimate the loss to the community in not being able to make efficient use of the 474 DENVER section of the street occupied by the railway area. Such a loss is real and not so small but that serious consideration of the question is well warranted. Broadway and Oolfax Street Intersection This intersection was examined at frequent intervals during the progress of this investigation. Although repairs were in progress at several different times when this pavement was inspected, the pave- ment was never found in even fair condition. The blocks are loosely set on an unsubstantial foundation. In so far as could be discovered the blocks had never been properly grouted either with a Portland cement or asphalted cement grout. They were loose, irregular, and poorly aligned. This intersection was continuously in a state of dis- repair so that crossing in any sort of vehicle other than street cars was a succession of bumps. The roughness was aggravated by the fact that the rails them- selves were loose and the continual passing and repassing of cars raised the header and stretcher blocks next to the rails several inches above the rest of the pavement. It is needless to add that the intersection of Broadway and Colfax is an important traffic center and one where the combination of a heavy street car and automobile traffic with heavy pedestrian travel results in serious congestion. This congestion can be relieved to a degree by improving the pavement conditions in the railway area. Broadway As far out as Spear Boulevard the railway area on Broadway is in bad condition. Joints have been broken and repairs made with basalt block. Runners on the outside of the outer rail have been extended about two feet. All of the railway area work was in bad condition due largely to the unsubstantial foundation and the poor bonding of the blocks. At the time the investigation was made repair work was in progress but the kind of work being done did not indicate that much better conditions could be expected in the future. The rails in use are not sufficiently deep in section to permit of the best kind of construc- tion methods. The foundation was unsubstantial and the blocks, small and irregular. The type of toothing stone construction already criti- cized in detail was to be found here. Welton and 19th Streets The crossing of Welton and 19th Streets was in exceptionally bad condition when inspected. The asphalt of the roadway proper had broken away from the toothing stone construction outside of the rail- road tracks with the result that ruts from a foot to a foot and a half in depth had been formed. No matter what kind of construction methods are used, there is no excuse for such lack of diligence in the maintenance work. DEPARTMENT OP IMPROVEMENTS 475 Larimer and 17th Streets Another example of bad crossing conditions was found at Larimer and 17th Streets. Proper inspection by city officers to enforce main- tenance work where needed would avoid these conditions in the future. 15th Street The railway area on 15th Street is one of the few locations in the city where the interior area has been paved with asphalt. The double toothing stone and runner construction has been used separating the asphalt from the rails. At no time during the course of this investi- gation was the 15th Street railway area in proper condition. The use of bituminous pavement for the interior railway area work cannot be too strongly discouraged. For efficient wear, traffic on any kind of bituminous pavement has to be fairly normal over the entire surface. At least there must be a reasonable alternation between horse and wheel traffic. The concentrated traffic in one" particular line in the interior railway area on account of track alignment causes rapid deterioration in the pavement. Arapahoe Street The condition of the railroad area on Arapahoe Street is typical of the wear which may be expected on an unprotected concrete pave- ment at the expansion joints. Toothing 1 Stone Construction Accompanying this report will be found a diagram of the type of toothing stone construction in use in the street railway area pavements in Denver, and also used in tying in many of the old brick gutters to the pavement proper on some of the asphalted streets. Toothing stone construction has been abandoned by progressive highway engineers for a number of years. Theoretically and practically it is unfitted for the conditions which it was supposed to satisfy. If it is found necessary to make use of some form of block construction between the rail and the asphalt pavement on the roadway proper, it should be the invariable practice to make a smooth, even, regular joint between the blocks and the asphalt pavement. Toothing stone construction multiplies three to four times the length of the joints between the asphalt pavement and the stone blocks. Asphalt pavements invariably begin to wear at a crack, joint, or scar, or any other opening in the surface where water can get in and traffic shatter the edges. It would be advisable to make use of a long header stone to join the stone block pavement outside of the rails with the asphalt or other pavement in the roadway proper. If this is found to be too expensive, it would be advisable to lay the outer block with its longest dimension parallel to the rail. 476 DENVER HIGHWAY INSPECTION DATA During the course of the survey an attempt was made to investi- gate all of the important highways in the city of Denver with a view to determining the results obtained by the present and former administra- tions in the handling of the highway problem. Special investigation was also made of most of the important contract work under way. In order to avoid the monotony of continuous repetition, the detailed de- scriptions of road conditions and contract operations have been elimi- nated from the general discussion. Inefficient operating methods discovered and poor work obtained as the result of former methods, together with constructive recommendations based thereon, are pre- sented in this and in the following section of this report. Market Street Contract The Market Street contract presents two main questions: (1) the need for revision of the stone block paving specifications ; (2) protection of sidewalks paralleling railroad tracks. The stone blocks being used in the paving of Market Street are manufactured from a hard sand- stone, similar to that used in the stone curbing. Insofar as the rock aggregate is concerned the rocks appear to be hard and well adapted to the purpose. They are too large, however, and too irregular to make a satisfactory wearing surface. Recent developments in stone block specifications have tended toward the reduction of the block size and the manufacture of a smoother block. There is a certain point in smoothness or irregularity at which the blocks may be expected either to wear smooth or to wear round. This point has been deter- mined for certain types of granite to such a degree that in the newer type of special improved granite construction increased traffic wear on the blocks makes the pavement surface smoother instead of rougher, as was the case in the old type of construction. There is no reason why a similar point cannot be determined for the sandstone used in Denver. This pavement was also indicative of improvement which could be effected by a proper blVek sorting. Proper stone block specifications ' should provide for an adequate sorting of the blocks before they are placed on the street. In the Market Street contract only a haphazard sorting was done and the sorting was done by the pavers as they laid the stone. As the pavers were paid on the yardage basis by the con- tractor they naturally attempted to complete as many square yards of pavement each day as possible. This practice has a tendency to de- crease even the minimum time which the average paver gives to the sorting of his blocks. A number of block crossings were examined where the alignment was poor which the poor sorting of the blocks only increased. Plans should be made to protect pedestrian traffic along Market Street after the railroad tracks have been opened. A simple form of fence, frequently broken by sliding gates, would answer every require- ment in protecting pedestrians and at the same time would offer no DEPARTMENT OF IMPROVEMENTS 477 inconvenience to the unloading of cars directly into warehouses or into wagons on the street side. During the inspection of Market Street paving work an interesting situation was discovered which is typical of the lack of the realization of many city employees that city property needs as much protection as private property. The stone blocks for the Market Street pavement were being set on a concrete foundation. Any concrete construction must be protected from traffic or physical interference of any sort during the preliminary and secondary setting of the mixture. Upon inspecting the new con- crete foundation work it was discovered that a wagon had been driven over more than a half block of freshly laid concrete foundation caus- ing a damage roughly but conservatively estimated from $200 to $300. The damage done to the concrete, for the repair of which the contractor may properly submit an extra bill, is just as much a real loss to the city as the loss of $200 to $300 from the cash drawer of the treasurer's office. Alley Construction Generally speaking, the concrete alley construction in Denver stands out from a comparative standpoint as generally superior to other pavement construction. There are, however, numerous instances of peculiar engineering design in the construction of the center drains. An example of this type of construction is in the alley between 19th and 20th Streets, Welton and California. This practice has recently been discontinued and replaced by a gradual gradient to the side curb lines of the alley, giving a better looking and more serviceable alley intersection. 14th Street Viaduct The 14th Street viaduct, one of the most important arteries of travel between North Denver and the central sections of the city, was in a serious state of disrepair during the entire time this investigation was in progress. The viaduct is paved with a sheet asphalt which was badly worn in many places. The condition of this pavement surface raises an important question as to the administration of the asphalt repair plant. The question of the distribution of asphalt repair is certainly a big problem. There can be hardly any question, however, but that the repair of as important an artery of travel as the 14th Street viaduct is of more importance than the complete resurfacing of the railway area of a street, such as Colfax Street, which work was in progress at the time this investigation was made. Resurfacing work is an important part of the operations of an asphalt plant, but par- ticular attention should be given in the early spring months to the repair of the most important arteries of travel if only on a temporary basis after which the larger resurfacing jobs can be undertaken and effectively carried through without interfering with the transportation facilities of the remaining asphalt pavements of the city. 478 DENVER Federal Boulevard Federal Boulevard presents many bad features common to a great many other streets and roads in the city, such as the question of the advisability of the use of a sand slag mixture for a road carrying as heavy traffic as the Boulevard. There are many places on Federal Boulevard where raised sections in the road are not aligned in any way with the sidewalk. There is a question as to the real efficiency of raising pavement at intersections, but there can hardly be any question as to the absurdity of raising the pavement at such a place so that the raised portion does not abut the end of the sidewalk. Such a condition is an indication of lack of engineering ability or foresight. Another question suggested by the peculiarly raised places in the roadway of Federal Boulevard is why an attempt was made to raise a slag sand pavement at any section. Without header stones or embank- ments on at least three sides, it would be impossible to prevent the raised sections from wearing away through erosion. There are many places along the Boulevard where the roadway has been raised approximately to the level of the sidewalk but the sand and slag have been washed away leaving only the concrete header standing. This condition is now more dangerous and inconvenient than it would have been if the roadway had been left in its original condition and at its original grade. 19th Street The asphalt pavement on 19th Street has been down, according to the records of the department, about 18 years. It was one of the first California asphalt jobs in the city of Denver. The condition of this street evidenced the need for a change in administrative methods and records. Like the 14th Street viaduct, 19th Street is a main artery of travel carrying heavy commercial traffic. It should have been put in at least passable condition before extensive resurfacing work was undertaken by the asphalt plant forces. At the time this investigation was made from 25 to 40 per cent of the street was in need of repair. As a general rule, when the annual cost of repairs exceeds the annual fixed charges and interests charges necessary to liquidate and carry a capital expenditure of sufficient amount to repave the street it is time to abandon repairing and to undertake the repaving or reconstruction 1 Pavement. The investigation indicated that 19th Street had passed the time when continuous repairing was an economical practice. If cost records properly recapitulated into expense groups, had been maintained, information upon which an accurate, intelligent de- cision regarding this work could be based would have been available and the chances are that repaving would have taken place sometime ago. Mud Streets Typical examples of the many miles of streets almost impassable alter a heavy ram, due to the excessive mud, may be found in 19th DEPARTMENT OF IMPROVEMENTS 479 Avenue, 20th Street, 23rd Street, and Grove Street. These streets are only a few of many in the city of Denver. They would carry heavy traffic, if properly paved, but at the present time, due to dust and mud, they can be but little used. These streets are generally unimproved, with little drainage, practically no crown, and with mud for a wearing surface. Wooden Headers The use of wooden headers to prevent the ravelling of improved pavement where it abuts pavement of a different character or an unim- proved road has been considered in the section of the report dealing with specifications. An example of what may be expected where wooden headers are used is to be found at the corner of 8th Avenue and Sherman Street. Eighth Avenue is paved with a sheet asphalt pavement. The sheet asphalt ends at the foot of the hill at the inter- section of Sherman Street. At the time this inspection was made there was a dangerous depression and bump where the asphalt on 8th Ave- nue adjoined the unimproved surface of Sherman Street. This was caused primarily by the lack of a substantial header for holding the asphalt in place and for providing a firm abutment for sufacing mate- rial on Sherman Street. Upon first inspection there appeared to be no header at the end of the asphalt pavement, but after digging under the surface material it was found that a wooden header had at one time been placed in that position but had rotted away and become displaced so that it was of practically no value in preserving the alignment of the pavement and the smooth intersecting joint. Other examples of the use and inefficiency of wooden headers may be found at the street intersections along Mt. View Boulevard and 17th Avenue Boulevard. Colorado Springs — Denver Road The original pavement of the Colorado Springs — Denver Road consists of a cement concrete foundation with a surface treatment of a bituminous flush coat. When inspected, however, the excessive wear- ing of the bituminous surface had left the road with practically nothing more than a concrete foundation for pavement. Of all the roads in- vestigated this was in the most dangerous condition, due largely to the lack of proper maintenance. The pavement was laid by the bureau of highways practically without engineering supervision, but if it had been properly protected there is no reason to doubt that the concrete foundation would be in good condition at the present time. The portion of the road in question is a stretch of about 1.2 miles near Overland Park. The concrete is in a spotted condition. Certain sections where the surface of the concrete has been thoroughly pro- tected by the bituminous flush coat are in good condition; other sec- tions are in such bad condition that the road was the most dangerous one inspected during the entire investigation. Three separate chuck 480 DENVER holes, each of which was more than one foot and a half deep and from three to four feet wide, were found in this road in addition to a great many smaller holes which unless properly taken care of would in a short time become dangerous. 20th Street Viaduct The 20th Street viaduct is paved with wood blocks set upon a creosote planking. Naturally creosoted lumber when thoroughly dried out by a hot summer sun becomes highly inflammable. Several serious bridge and viaduct fires have recently occurred where the creosoted under-structure was not properly protected. Fire lines should be pro- vided in order that water may be immediately available if a fire should happen to start anywhere on the viaduct. 17th Avenue Boulevard The 17th Avenue Boulevard evidenced so many engineering and administrative inefficiencies that several special investigations were made. The most noticeable defects were : 1 — Poor engineering in determining line and grade 2 — No provisions for sub-surface storm water drains 3 — Excessive crowns at intersections 4 — Poor pavement surface. At the extreme east end of the boulevard the intersection of the main boulevard with a terminal boulevard shows at least two if not three distinct crown points in the intersection. It is unsightly and dangerous, and evidence of poor engineering. Along the entire route too little care has been given to grade adjustments. The crowns of the intersecting roads between the north and south roadways of the boulevard are in the most eases so high that the peak point is flush with the top of the curb. On the roadways proper, both on the north and south sides, the crowns are entirely too high for the type of pavement used. Increasing the crown naturally tends to concentrate traffic upon a narrow stretch of the roadway surface. That this condition has arisen is apparent from an examina- tion of the wear marks on the pavement. It was surprising to find that no provision had been made prior to the construction of the existing pavement for the installation of a storm water sewage system, with the result that whenever it rains heavilv the great excess of surplus water cannot be taken care of by the two or three inlets. Every heavy rain means a flood at the west intersection o± the boulevard with more or less serious inconvenience to all traffic It is unquestionably true that the construction of the boulevard with- out first constructing a complete system of storm water sewers, resulted m a much smaller assessment upon the property within the district aut the policy of constructing permanent pavements without first placing the substructures in proper condition is one that cannot be too strongly criticised. ssto/v/e: &L.oc///c Work and utif/ft&s ma/?£/7 i NCt» DE PI/TV COMMISSIONER CHIEF ASSISTS HT EN6INCE R O/V/S/O/W SUPEPINTCNOENT urt/ Str. rsAf/^g of rt/e*ro re a? efs. Sr£D£ r**7£- X G/V/S/OS* SUPERINTENDENT ■ath /rt»omc7ion tf^OrcBrrrenT*' S/de of js/c/e*n*af6 r?OrJO J9rfOB#/06£ rTEAVf/r? 0/V/S/OfV ■4-^OJST- SUP*T. Gonenof re^mira to unfrrt/^roveof ~roacf&. Surfacing of Streets. £ Tr7££ T Ct~ £*#/* « 0JV/SIOM Superintendent CfoarT'nQ o f~ Sfre efs arid r?f/ejfS. HEAD DRAFTSMAN ar*fr;* and frf/ng or records. r-t£t.O fi-OrrC£. Sorr'tno. ConA-oef Ins/ee c fton~. G erterof Supervision. COt-Ofi*r?00 MUSEUM Operot/ort of rfa fir a f Ms tort, ArtuS eunr. /tSf#*t.Ta"0 STOrfC f s £f?A*fiT aivtstort fi*£r7rAJT CJ-£*rf CHIEF INSPECTOR /ssuo/rce and ee>n/rof or/wrsm'fs. ^•erm/i /nso*c7Htrf S £**£** r-i.t/3r*/#G ^/V/S/O/V SuPCfflNTENOtNT Co /en Mswic^a/wivfl, S«»v*/- cteorttrrg. Sewer o—d CofiA Sosi'n ffusJiifg. /»*//»/»*» «V Trff *<*»£* ~I~**L. MM"*M**/ Y/S/OAf tes r / rv G i. MB Or?/t TORY /? p?~r C OrSIM/SStOrV OEM ER/7U o/?r/cE CHIEF INSPECTOR CHEMI ST C HA 1 RMA N CHIEF CLERK 7» sf/rip o r Sufjjol/e^. Ma/eria/z ancJ Etjtsiomer*!* Corf/rot or all matters of Art /=>/?TROL /NSRECT/OM co/vt/prct /mspzct/on PERM! T Of VISION D/v/stor* or #E PORTS 6 /?fCOf?DS Genera/ Pa/rot /rrsftec t/ofr or- S/£/e*v&t Ks t •Servei-M, Sfreet Lights £fc. Siderva IA and 3r*/d q e Construction % Issuance or Permits for Street Opening*,, Siorts, 3/tl Boards., General Substructures S/enopraf^lric C/eri c ol. Attendant Serrice. Correspondence. Co s/ /?c c o vntirto . Payroll Pre/aa ration. Stores A'ccount/ng. Piling of Cost and Inspection Records. ENGINEER OR /IF TING & C OMPU 71 NO OtVt SlOtst £-/VG ttVErAIN G a/vtstotv t HEAD DRAFTSMAN CHier ass't engineer Urafftrwo, Preparation, c*ntit Pre sen ration or Eno/neer/tip Pecords,, Compsvtsno ror £sTtmafe&, Co/n/oaf/ng For As s tssmenh General Enohieerino Su/oervtEt/on over Design, Constructiori and Maintenance or all Puh/ic Works,, irtcludingParhRoadydewtri au/?E/?u or STREET Ct-EJ?MJN=V7 VStVtEtV T COMST&UCTiON G/tNG ASPHALT PLANT C o/ts/rc/cAorr and /Fejsa/f of Servers, Caleb ffastrts, /n/eli, MonAolei Sit. rOPFMAN SUPERINTENDENT Parerrre/rf Co/f&trt/c /tort ifitft Ci/y Labor, including 3/lu/w'rroteS Ps»vct**er*fe . &i /u/nirtous fZxverrtertf' Arts xfisre s . MR/NTEN#NC£ 0/VISl OH ASSISTANT CHIEF 1 1 I f~/r?ST &/S7-/P/C7- secotvo Dtsr/PiCT THIRD DISTRtCT F O URTH OtSTf?! C T SU F>£#INT£NDENT SUf=>£ KM NTENDCNT SUPfPINTENOCNT SUPCRINTCNOENT Surf a C'rtg arret ffe/ga/'r of Unpaged Streets, Grading artct Care of Dirt tToaofs. 'Ae/yair/rto of /mpr'ove.d Str>eeAs arret Sicterrot/rs, Wrtor Srid^e Re/*afr*&. Unparea 4 Streets, Gractino a*7ee/j attot SJrf'e^a/^s. Mirror* &r>tof£* rTe/oaifs,- Surf acirrg and r?epmir> or" Ur>pav< d Str<*ts f Gr-oe/i'nm and Cmr*e of 0irt~ /Poao/s. tpe/at*tr*itia or fmpr* o r « d Stmets **,*et S/Vc-f«//ri. A7/'r**^* J3r/'*/ge /v > */oe**r>*. P^fAVMA &v T*£ BliffSAtO or i*t4sw*Ctr?*C A£SC/9*tCh rtev* -ronx arr DEPARTMENT OF FINANCE 491 REPORT ON A SURVEY OF THE DEPARTMENT OF FINANCE AND Sundry Commissions and Offices Not Under Departmental Juristiction ; Also a Summary of Charter Criticisms DEPARTMENT OF FINANCE 493 CONTENTS Summary of Recommendations with respect to the departments, commissions, offices, etc., included in this report. 495 Part I — Department of Finance (Including Auditor's Office and Budget Procedure) 503 Assessment of Taxes 508 Collection of Taxes 507 Treasurer 510 Commissioner of Supplies 512 Central Repair Shop 516 Accounting and Auditing 518 Payroll Procedure , 527 License Procedure 529 Budget 533 Indebtedness / 541 Automobile Service 544 Part II — Sundry Commissions and Offices Not Under Depart- mental Juris dogtion 549 Civil Service Commission 549 Jury Commissioner 551 Election Commission 553 Public Administrator 563 Juvenile Court 565 Summary of Charter Criticisms. 579 DEPARTMENT OP FINANCE 495 SUMMARY OF RECOMMENDATIONS The following is a summary of the recommendations relating to the department of finance and the sundry commissions and offices in- cluded in this report: DEPARTMENT OP FINANCE (Including Auditor's Office and Budget Procedure) Assessment of Taxes 1 — That real estate be assessed at nothing less than its full and true cash value. 2 — That enough men be assigned to assess real estate so that no one man will be required to assess more than 10,000 parcels ■ — the maximum number which one man can assess properly. 3 — That the men assigned to assess real estate be selected on the basis of training and experience and retained on such work so long as they render satisfactory service. 4 — That the assessor's office be provided with land value maps and lot and block maps. 5 — That more extensive use be made of mathematical rules and tables in computing the value of real estate, particularly with respect to irregular tracts of land. 6 — That a change of present statutes be obtained so that an op- portunity will be afforded for review and revision locally of the assessments before they are transmitted to the state board. 7 — That the personnel of the local reviewing body include men who have a thorough knowledge of real estate conditions and relative values in Denver. 8 — That the assessment lists be published in printed form for the inspection of taxpayers. 9 — That statutory authority be obtained for simplifying the rec- ords used in the assessor's office and thus eliminate several thousand dollars of unnecessary annual expense. Collection of Taxes 10 — That statutory authority be obtained for making taxes pay- able 30 or 40 days later than at present so as to afford time at the beginning of the year in which to prebill taxes. 11 — That the entire city be renumbered with respect to designa- tion of taxing districts so as to show section, block and lot numbers uniformly throughout. 496 DENVER 12 — That statutory authority be obtained for changing the present procedure in the collector's office so that it will not be necessary to list in detail daily the number of each receipt, the valuation of each piece of property and each kind of tax paid on it. 13 — That statutory authority be obtained for (1) assessing per- sonal taxes as of a later date -or (2) making them become delinquent at an earlier date. 14 — That personal taxes as well as all other tax money be made receivable only at a collection office instead of sending col- lectors into the field. Treasurer 15 — That modern scientific books of account be installed in the treasurer's office in the court house. 16 — That the method of allotting public moneys to the several depositories be revised as indicated in the context of this report. Commissioner of Supplies 17 — That standard specifications be adopted for all equipment, materials and supplies used by the city and county. 18 — That in all cases where supplies, materials or equipment are susceptible of written description, they be purchased only on standard specifications and not ' ' according to sample. ' ' 19 — That the chemical and bacteriological laboratory of the city be consolidated and made to serve as a standard testing labora- tory. 20— That adequate chemical or physical tests be made of samples taken from deliveries of all supplies, materials and equip- ment purchased. 21 — That the method of purchasing supplies under contract for competitors' bids be extended. 22— That uniform blanks be prepared and transmitted to depart- ment heads periodically, with the request that they indicate the kinds and quantities of supplies which they will need during the ensuing period. L'3 — That a file of cards showing current prices be maintained. -That the present form of requisition be i in the context of this report. 25 — That a central storehouse be established. 24 — That the present form of requisition be improved as indicated in the context of this report. DEPARTMENT OF FINANCE 497 Central Repair Shop 26 — That a system of accounts be installed whereby job costs and unit costs may be determined. 27 — That a rotary fund be established for the purpose of clearing bookkeeping debits and credits incident to the operation of the repair shop. Auditing and Accounting 1 28— That a modern scientific system of accounting be installed. 29 — That the methods of inspecting deliveries, certifications on documents, and the entire auditing processes he revised as indicated in the context of this report. 30 — That the charter provision requiring council to approve cur- rent claims be repealed. 31 — That statutory authority be obtained to establish an account- ing and auditing control over the fees collected in the dis- trict and county courts. 32 — That as soon as the accounting system is revised so as to fur- nish the necessary data, a complete balance sheet showing what the city and county owe and own and also current operating statements be prepared and published at least quarterly. 33 — That the procedures incident to the handling of invoices, vouchers and warrants be revised so that it will be possible to take more cash discounts. 34 — That the business procedure be revised so that dealers will not be required to come to the city hall twice in order to obtain payments of their claims. Payroll Procedure 35 — That the entire system of making out payrolls and pay war- rants be revised as indicated in the context of this report. 36 — That the forms of payrolls be standardized and adapted to binding in loose-leaf form, and that all copying of payrolls be eliminated. 37 — That the system be extended of paying employees who are en- gaged outside of the city hall at the places where they are working. 38 — That the system of paying jurors and election clerks be re- vised so that the payees will not be compelled to accept dis- counts on their warrants in order to avoid waiting for pay- ment for their services. 498 DENVER License Procedure 39— That the entire license procedure be revised as indicated in the context of this report. 40— That all licenses be made out on safety paper and that the forms be so devised as to render possible an effective audit of the amounts for which they were issued. 41 — That so far as practicable all licenses be made terminable at fixed dates, the same as ash haulers' and milk licenses are at present. 42 — That license inspection be made a function of the police de- partment instead of being, as at present, a function of the auditor, and that the staff of license inspectors now attached to the auditor's office be reduced from 8 to 2 men. 43 — That the staff employed by the excise commissioner be elim- inated. 44 — That consideration be given to abolishing the office of excise commissioner. Budget 45 — That the entire procedure incident to making the budget be revised as set forth in the context of this report. Indebtedness 46 — That the principle of issuing bonds in serial form be adhered to in all subsequent bond issues. 47 — That no bonds be issued for a period longer than the probable life of the asset purchased from the proceeds thereof. 48 — That all bond sales including sales of local improvement bonds be adequately advertised in advance. Automobile Service 49 — That the Pierce-Arrow assigned to the commissioner of finance, the Stoddard-Dayton assigned to the sheriff and the Chalmers assigned to the mayor be pooled and made subject to requisition by any of the departments upon ap- proval of a central authority. 50 — That a system of service cost records be installed at the garage and currently maintained with respect to each automobile. 51 — That all automobiles owned by the city and county be prom- inently lettered to indicate such ownership. DEPARTMENT OF FINANCE 499 CIVIL SERVICE COMMISSION 52 — That a complete efficiency system, including a standardization of salaries be installed which will provide adequately for the promotion and demotion on definite factor 1 ratings of all city and county employees. 53 — That charter section 301 (old section 201) be repealed. (This section compels a department head whenever he desires to reduce his force to lay off the last person certified irre- spective of the fact that such person may be the most effi- cient employee in the department. It also compels a depart- ment head whenever he desires to increase his force to re- instate persons suspended in the order of their original cer- tification irrespective of the fact that such persons may have proven to be inefficient and useless.) ELECTION COMMISSION 54 — That the statute making the commissioner of safety a member of the election commission be repealed. 55 — That the method of selecting judges of election be revised so as to provide for the election of judges as a result of an examination to determine their qualification. 56 — That a character investigation of all applicants for appoint- ment as election judges be made. 57 — That the statute requiring ballots when voted to be marked with ink, be amended so as to permit the use of lead pencils. 58 — That the practice of judges marking the number of the ballot on each ballot when voted, be abandoned through an amend- ment of the law. 59 — That the law requiring the appointment of a double set of judges for precincts having more than 300 electors be re- pealed and an amendment to the general election law be adopted which will provide that no precinct shall have more than 300 electors. 60 — That an effort be made to use the schoolhouses for polling places and the practice of using firehouses abandoned. 61 — That an effort be made to secure the adoption of a law which will require personal registration at every election and a proper investigation prior to election day, of all the names appearing upon the register. 62 — That the records of the office be revised so as to provide for a more complete record of the expenditures of the commis- sion and its activities. 63 — That a card record of all voters be maintained. 500 DENVER 64 — That the office of the public administrator be placed on a salary basis. 65 — That his books be brought within financial control of the city- auditor. JUVENILE COURT 66 — That an effort be made to secure remedial legislation so as to enable the judge of the court to fix the salaries of the attaches of the court. 67 — That a building be erected in which will be housed the children's court and the offices of all children's activities in the city and that the equipment of this building and the court be such as will lend to the dignity of the court and inspire the children coming in contact with it. 68 — That the court be enabled to increase its efficiency in the handling of children's cases and probation work by trans- ferring its functions with regard to the trial of rape cases, to the district court. 69 — That provision be made for proper medical inspection of juve- nile delinquents under the supervision of the judge of the court. 70 — That the records of the court and the probation offices be re- vised in accordance with the suggestions contained in this report. DEPARTMENT OP FINANCE 501 PART I— DEPARTMENT OF FINANCE (Including Auditor's Office and Budget Procedure) DEPARTMENT OF FINANCE 503 PART I— DEPARTMENT OP FINANCE (Including Auditor's Office and Budget Procedure) ASSESSMENT OP TAXES The 1913 valuations of the city and county of Denver taxes which are now being collected were as follows : Lots and land $167,415,407.00 Improvements 130,527,608.00 Personalty 103,959,097.00 Total $401,902,112.00 Organization The commissioner of finance is ex officio assessor of taxes. The staff of the assessor's office at the time of our survey was as follows : 1 deputy. 1 chief clerk. 1 estates deputy. 1 chief land appraiser. 2 assistant appraisers. 1 chief merchandise appraiser. 1 assistant merchandise appraiser. 1 draftsman. • 1 abstractor. 2 counter clerks. 1 automobile appraiser. 2 stenographers. 45 field deputies from April 1 to May 20 (approximately) . Assessment of Real Property Real property is assessed annually. This is as it should be. It is generally recognized by economists and tax specialists that property valuations for tax purposes should be as nearly a continuous operation as possible. However, all of the real property in Denver is assessed by only three men — the chief land appraiser and his two assistants indi- cated in the above list of employees. Mr. Lawson Purdy, the well- known expert on taxation, states that no one man should undertake to assess more than 10,000 parcels of real estate in a single year ; that it is a physical impossibility for one person to assess a greater number and do it properly. We were unable to ascertain the number of parcels in Denver, but the officials in charge of the assessor's office stated that the number would exceed that of either Dos Angeles, California, or Portland, Oregon. In both of the latter cities there are over 100,000 parcels ; therefore it is evident that in Denver each of the three land appraisers is required to assess upward of 33,000 parcels each year. Beginning with the next assessment, more men should be assigned to the assessment of real property. They should be selected solely on 504 DENVER the basis of their individual fitness for such work — consideration be- ing given to their education, training, and experience. A great deal depends upon securing competent assessors and retaining them in such employment, because the value of the services of a competent assessor to a community is cumulative and should be capitalized by it. Should Not Undervalue The law requires that real estate be assessed at its full and true cash value. That it has not been so assessed is evidenced by the fact that the state tax commission increased the entire valuation of the city and county of Denver last year by approximately one-third. It is not the purpose of this report to discuss the propriety of this order by the state commission, or of the court decision regarding it, but the fact remains that had the Denver property been assessed at full value the local commissioners would have had not only a legal, but a very sound and substantial defense. They are entitled to credit for contesting the decision of the court upholding the order of the state commission, but unfortunately they were not backed up by such facts as would have been theirs had the assessments actually been made at full value. To assess real estate at anything less than its full value is to open the door for inequality and fraud. In fact it is practically impossible to make an equitable assessment of a community except on the basis of full valuation. For example — if "A" is assessed at only 90 per cent, "B" at only 80 per eent, # and "C" at only 70 per cent, the probability is that none of them will complain because each realizes that he is being assessed at less than full valuation on his property, and for fear of having the amount raised if attention is called to the matter, he re- mains quiet. However, if any of them were to be assessed at more than full value they would at once make a complaint and thus the over- assessment would be adjusted. The conclusion is self-evident that property had better be over-valued than under-valued, although with competent assessors and adequate methods there should be very little of either. Inasmuch as the assessment of full values does not mean the assess- ment of more taxes, because the rate of assessment would be lower, we recommend that nothing less than full value be used hereafter. Method of Assessing Land Land and buildings are separately valued. This is proper pro- cedure. However, with respect to the assessment of lands the Denver assessors are inadequately equipped. Those communities which have made the greatest progress in the equitable assessment of land, have done so largely by the use of what are called land value maps. Such maps show the property lines, and in the street margins thereof is noted in lead pencil the average front foot value in each block. Not only values for the current year but also the preceding year are noted there- in. The assessors are thus enabled by reference to these maps to visualize the relative values and shadings of values between blocks and districts. Supporting such maps, lot and block maps can be used ad- DEPARTMENT OP FINANCE 505 vantageously to enable the assessors to visualize the relative values between lots. The atlas used by the assessor's office in Denver is a step in the right direction, but, nevertheless, it would make for more equitable assessments if land value maps and lot and block maps were made available. Not only have the most progressive communities adopted such maps for assessment purposes, but they have also adopted definite rules and tables for computing valuations, particularly valuations of irreg- ular tracts of land. The Hoffman, Neill, Newark, and similar tables were designed for this purpose. Some time ago Denver property was assessed under the rules of Somer's system, but the company which was employed to make the valuation left with the local officials no tables for use in making subsequent assessments. The deputy in charge of the assessor's office states that he has aimed to calculate mathemat- ically the valuation of irregular tracts without the use of special tables. However, we submit that the use of such tables would be of very great assistance. Assessment of Personal Property Personal property is valued by 45 deputies, who, between April 1st and May 20th, distribute schedules throughout the city to each person owning personal property, obtain a statement of the personalty owned and a sworn certificate on each schedule, and return them to the assess- or's office. These deputies are paid at the rate of $90 a month. Each man is assigned to cover a definite district and renders a daily report showing the work done by him. In all cases where no schedule is re- ceived by May 20th, an arbitrary assessment is levied against the per- sonalty of all persons whose names are recorded in the assessor's office. A notice is then sent them that they have been assessed at such an amount (stating it), and they have an opportunity to come in and swear to a different assessment if they so desire. The principal comment with respect to the assessment of personal property is that it is generally recognized throughout the country as being an inequitable tax. It is probably administered as well in Denver as elsewhere. The methods described are practically the same as used in many other communities. The efforts of the commissioner of finance should be directed toward decreasing each year the amount of the per- sonal tax and increasing the tax on real estate so that before many years the local government will not be dependent to any great extent iipon revenues derived from the taxation of personal property. County Board Has No Power to Equalize Both real and personal property valuations must be completed, and an abstract thereof prepared and transmitted to the state tax com- mission by September 1st of each year. The board of county commis- sioners sits in September as a board of equalization. It is to be noted that this is to a considerable extent a post mortem affair, because the assessments have already been certified to the state commission. The county board, even though it may be satisfied that assessments in par- 506 DENVER tieular instances are erroneous, has no power except to make recom- mendations to the state commission. Not only should there be an opportunity for review and revision locally ol the assessments before they are transmitted to the state board, but the personnel of the local reviewing body should be dif- ferent. It should consist of men who have a thorough knowledge of real estate conditions and relative values in Denver. The majority of the board might well be composed of men in the real estate business. The commissioner of finance might act as chairman of such a reviewing body. Should Publish Assessment Lists The assessment lists of the city and county of Denver should be published in printed form for the inspection of all taxpayers. To do so Avould be of much assistance in equalizing the local valuations. So far as the equitable assessment of property is concerned the publication of assessment lists is second only to having the land value maps here- inbefore recommended. We understand that the principal obstacle in the way of publishing the lists is the cost involved. However, there is little question that an appropriation for such a purpose would prove to be an excellent investment as well as being popular with the major- ity of the taxpayers. Records Should Be Simplified With respect to the records used in the assessor's office it is to be noted that a large amount of work is performed which serves no useful purpose and causes an annual excess in the cost of this office, estimated by the chief deputy at from $8,000 to $10,000. We refer particularly to the duplication of work involved in making out schedules of prop- erty and valuations in detail, and then copying all of the information on the assessment rolls. The schedules should either be prepared so as to admit of binding in the form of a roll, or should be eliminated and the roll used in lieu thereof. We were informed that the records here- in criticized are required by statute to be kept. This information being correct, such statute should be changed by the next legislature. Also a complete file of house cards is maintained. This comprises a third duplication of the detail of personal property assessments. It serves only as an index to the property schedules. All that is necessary to show on these cards is the street, house number and schedule number. DEPARTMENT OF FINANCE 507 COLLECTION OF TAXES Time of Collection Taxes are collected at the treasurer's office in the court house. They are payable January 1st, and may be paid in two installments, the first half on or before the last day of February, and the second half on or before July 31st. A penalty of one per cent per month attaches to the first half unless payment is made before March 1st, and continues until August 1st, at which time a penalty of one and one- fourth per cent per month attaches to all unpaid amounts of both the first and second installments and continues until it is paid or the property is sold. The plan of collecting in two installments is commendable both from the point of view of the taxpayer and of the city and county. In the former case it distributes the burden of payment over a period of several months and in the latter it brings money into the city treasury at the beginning of the year as well as from month to month during the year, and aids the government in meeting current liabilities without resorting to short term loans in anticipation of taxes as is done by many cities. The fact that the city had to borrow money (rely on bank overdrafts) at the beginning of 1914 was due to the revision of the rolls by court order and consequent tardiness in turning them over to the treasurer for collection. However, the dates when taxes are due might be set thirty or forty days later and still preserve practically the same advantages and also afford time at the beginning of the year in which to prebill the amounts due. Taxes Should Be Prebilled Owing to the fact that the treasurer does not receive the tax rolls until the taxes are receivable (January 1st) he has no time in which to prepare in advance the tax bills for the various property owners. As a result, even though he mails postal card notices telling people they may pay by check, there is a constant congestion of taxpayers in his office during the taxpaying period. Not only are they packed about the counter, but sometimes extend in a line down the hall and out into the street. A large proportion of the taxpayers are women, and to cause them to stand for hours before being able to pay their taxes is a severe indictment of the present method of tax collection. Even with respect to men, it is unfair and unbusinesslike to compel them to wait in line so long before being furnished with their tax bills. Moreover, the clerical difficulty of making out tax bills, a large pro- portion of which are very complicated, and making the proper credit postings thereof, is very great under such untoward conditions. Several large cities have successfully adopted a method of making out all tax bills, proving the correctness thereof, and also the correct- ness of the extensions on the rolls, before the taxpaying period begins. Among such cities may be mentioned New York, Pittsburgh, Buffalo and Los Angeles. 508 DENVER In the first three of the above named cities the bills are type- written in triplicate by carbon process at a single writing which also produces a schedule of the bills. One of the three copies of the bill, showing a description of the property and the amounts assessed, is mailed to the taxpayer for his information ; another is issued as a re- ceipt when payment is received; and the third serves as a posting medium to the rolls. The schedule of bills becomes a duplicate tax roll. Since the typewriting machines carry automatic adding attachments this method serves also to verify the correctness of the computations on rolls and bills. In cities where taxes are prebilled, advertisements are inserted prominently in the daily papers, urging people to pay by checks sent through the mails, and thus avoid the necessity of coming to the tax collector's office. It is not required that the checks be certified. By having the tax bills prepared before the beginning of the taxpaying period it has been found possible, even in such large cities as those mentioned, to prevent all congestion of taxpayers when they come to the collector's office. Formerly the congestion and delay in each of these cities was as bad as it is in Denver. Such a system should be adopted in Denver. The tax bills might be made out (1) by the treas- urer in advance of the taxpaying date, or (2) by the assessor and turned over with the rolls to the auditor, who would verify them and transmit them to the treasurer and charge him therewith, or (3) by the auditor after receiving the rolls from the assessor. In any case, the auditor should supervise the verification of the extensions and totals. This is not done now. However, before the suggested system can be installed and the advantages thereof secured to the taxpaying public of Denver and the local government, certain changes in existing statutes are necessary. First, the date of completing the tax rolls and turning them over to the treasurer for collection must be readjusted or the date when taxes are payable must be readjusted to permit suf- ficient time in which to prepare tax bills. Second, the entire city must be renumbered, with respect to designations of taxing districts, so as to show section, block and lot uniformly throughout. An examination of the tax rolls now in use disclosed descriptions of subdivisions, resubdivisions and fractions thereof of such a character that they are a maze of technical detail. These complicated descrip- tions must all be set forth on the tax bills, and it is no wonder that errors are continually arising because people pay taxes on the wrong property, make double payments, etc., and that property on which they intend to pay becomes delinquent, and in some cases is sold for taxes. The complexity of the present system, or rather lack of system, of describing property is also a source of constant embarrassment in transferring property, because of the danger involved in using an in- correct description in deeds, mortgages, etc. The adoption of the prebilling system here recommended would save time and be more convenient for taxpayers by, 1 — Preventing all congestion in the collector's office and thereby enabling them to make payments quickly DEPARTMENT OP FINANCE 509 2 — Informing each taxpayer in advance relative to the details of his assessment 3 — Reducing the possibility of errors in making bills 4 — Affording a basis for audit of both rolls and bills 5 — Making the bills neater and more legible (because type> written). 6 — Reducing the cost of making out bills. The suggested system would also save a large amount of clerical time now consumed by the collector's office in listing in detail each day the number of each receipt, the valuation of the property set forth thereon, and each kind of taxes paid. This procedure is required by statute, but serves no useful purpose other than to assist in determin- ing whether the correct amount of cash for the day's collections is in the cash drawers. So far as proving the cash is concerned, a much simpler method is available, and as to its being of assistance in proving the correctness of the tax extensions, this would have been already determined at the time of prebilling. Collection of Personal Taxes It is to be noted that property is assessed as of April 1st each year but that it does not become delinquent until a year from the succeed- ing August — sixteen months later. Naturally much personal property can disappear during such a long period and nothing be left to levy on if it becomes necessary to sell it for taxes. Recognizing fully the fact that taxation of personal property is unsatisfactory wherever applied, nevertheless so long as the practice is continued in Denver the law should be changed so that either it becomes delinquent earlier or the tax is assessed later. The commissioner of finance has endeavored to reduce to a minimum the amount of loss through non-collection of personal taxes by putting two collectors out in the field. However, this is bad practice. In fact the sending of men around town to collect any kind of city revenues is bad in that it is difficult to maintain a complete administrative control over them and over the correctness of their collections. The temptation for them to peculate is strong and the government should not place its employees in such a position. Par- ticularly is this true of such uncertain revenues as personal taxes. All tax money should be made receivable only at a collection office. 510 DENVER TREASURER Organization The commissioner of finance is ex officio treasurer. Two treas- urer's offices are maintained, one in the court house and the other in the city hall, the deputy in charge of the latter being subordinate to the deputy in charge of the former. Both offices are conducted prac- tically the same as they were before consolidation of the county and city governments so far as handling the receipts and disbursements thereof is concerned. The court house branch is used principally as a tax collecting office, the treasurer being also tax collector. The city hall branch is used mainly for issuing licenses and permits, and as a disbursing office for payroll and other claims. If there were room in the city hall, the duties of the office in the court house might be per- formed there with equal facility and with the elimination of the second deputy, but until a new municipal building is erected it will probably be necessary to continue both offices. Bookkeeping Methods Need Correction The system used at the court house office of issuing receipts in triplicate for money received from the recorder, sheriff, clerks of courts, etc., is adequate. Similarly, we have no suggestions to offer with respect to the issuing of licenses and permits by the city hall office except as noted herein under the caption of "license procedure." However, with respect to the bookkeeping methods at the court house branch there is room for improvement. One naturally expects to find complete and well kept records in a treasurer's office but here a large amount of valuable data is contained on loose documents and memorandum slips, which should be entered in registers and other book records. Even the cash book is such as would not be tolerated in any commercial house which pretended to use modern methods. ' Instead of being columnar so as to show the different classes of receipts, it is more like an old style journal. There is not even a column for setting forth deposits in bank. The books at the city hall branch are more complete and in better form except that unnecessary work is performed in copying in the cash book the name of every licensee and permittee. It is to be noted that we made no audit of the treasurer's accounts. Depositories of City Funds Section 77 of the charter requires that — "The treasurer shall, with the approval of the mayor and auditor, select annually, or oftener, if necessary, one or more banks or banking institutions in the city and county, which will pay the highest interest for the average current deposit of the city and county funds. Before any such deposit shall be made, the bank shall give a bond to the city and DEPARTMENT OF FINANCE 511 county, with such conditions and in such sums as may be determined by the mayor, auditor and attorney, but not less than the maximum amount which shall be on deposit at any time. ' ' Each of the depositories holding city funds at the time of our sur- vey had on file with the city clerk a bond of a surety company equal in amount to the deposit held. The city is receiving two-and-a-half per cent interest from each depository. We would suggest, as an addi- tional precaution that an ordinance be adopted, or better still that when a new charter is adopted a provision be included therein whereby deposits of city funds in any institution shall be limited to a definite and fixed percentage of the combined capital and surplus of such in- stitution. At present, the city has no assurance of the stability of its depositories other than the bonds of local surety companies, and the ability of such companies to avoid making reimbursements on bonds furnished municipalities has often been demonstrated. As an illustra- tion of what we have in mind, the method now used by the city of New York may be cited. The four factors entering into the plan on which the distribution is made between depositories in New York are — First: Amount of bank's capital and surplus. Ten per cent of the combined capital and surplus of a bank is taken as a minimum basis. Thus a bank with $3,000,000 capital would be entitled to receive $300,000 deposits. Second : Rate of interest. .For every % per cent above 2 per cent interest, an additional 2% per cent of the capital and surplus is added, up to 20 per cent, which is the maximum. Thus, if the $3,000,000 bank offers to pay 3 per cent, it is entitled to an amount equal to 10 per cent of the capital and surplus, in addition to the first 10 per cent, making $600,000 in all. Third: The ratio of capital and surplus to the bank's general deposits. The question here is one of safety. A ratio of five times as much in deposits as the amount of capital and surplus is taken as nor- mal. The variation of one unit above or below causes a variation of % per cent in the amount of city deposits. Thus in the case specified if the bank had ten times as much deposits as its capital and surplus, a deduction of five times % per cent, or 2% per cent would be made, reducing its maximum city deposits from $600,000 by $75,000, leaving it at $525,000. (In Denver adjustments of these figures would of course need to be made.) Fourth : The amount of money the city has to deposit. In New York in arranging transfers between depositories, those that offered to pay 3 per cent receive the maximum to which they are entitled ex- cept in a few cases where they restricted the amount themselves on which they would pay 3 per cent. The remainder of the city's funds are then distributed among those that offered to pay 2% per cent in the proportion of the maximum to which they are entitled. As the city's total balances vary, the effort is made to preserve this propor- tion among the 2% per cent banks in round amounts. 512 DENVER COMMISSIONER OF SUPPLIES Organization and Overhead Cost The commissioner of supplies is the purchasing agent for the city and county. He also is custodian and has supervision over the oper- ation of the central repair shops, auditorium, comfort stations, public bath house, and all other public buildings. In this chapter we shall discuss only his duties as purchasing agent, the other functions being discussed elsewhere in our report. The commissioner of supplies receives a salary of $3,000 per year and is appointed by the commissioner of finance. The annual P ay roll of the office is $10,300; on a basis of $600,000 of purchases during 1913 the overhead salary cost of the office is therefore 1.7%. This is not excessive, but it should be noted that the same staff could as well do the buying of a much larger amount. Of course, it does not include salaries or wages of employees in any of the public buildings. How to Buy Efficiently If the supplies, materials and equipment used by a city are to be purchased economically, three definite steps are necessary — (1) Centralization of Purchasing Power (2) Standardization of Specifications (3) Purchasing in Large Quantities and by Competitive Bids. In centralizing all purchasing power in the office of the commis- sioner of supplies, Denver has taken the first of these steps. However, with respect to the second, practically nothing has been done, and as to the third, only a beginning has been made. Should Standardize Specifications Most commercial organizations and some cities are awake to the immense savings which may be realized by standardizing their equip- ment, materials and supplies so that only the kind, grade, style, etc., best adapted for each particular need will be purchased. Nothing of this kind has been done by the city and county of Denver. No stand- ardization has been effected of even the common supplies such as coal, lubricating oil, lumber, etc., of which a large quantity is purchased each year. Departments are free to requisition almost any kind and grade of supplies, materials and equipment they may fancy. Although the city spends $35,000 a year for fuel, the contracts say nothing about heat units or percentage of ash. In certain instances it is specified that the coal shall be "screened", but nothing is said re- lative to the size of the mesh of the screens. Throughout the country coal specifications are being used which provide that tests shall be made of the number of British thermal units contained therein. Under this system payments are made not simply according to the number of tons of "coal" but according to the actual heat producing power which the coal contains. DEPARTMENT OF FINANCE 513 Even on such minor supplies as letterheads and envelopes a con- siderable saving might be realized by formally adopting certain grades of paper, style of printing, etc., as standard, and buying no other. The failure to standardize Denver specifications extends not only to all supplies purchased, but even to the containers thereof, some of the supplies still being purchased by the box, crate, basket, package, etc. Properly drawn specifications would enable the city to secure a better quality of supplies for the same price frequently paid for in- ferior qualities. All supplies and materials which are susceptible of being accurately described in writing should be purchased only on written specifications, and adequate chemical and physical tests should be made of deliveries to determine whether they conform to such speci- fications. A considerable portion of the city's supplies are now pur- chased "according to sample." This practice should be reduced to a minimum. Standardization of purchases and specifications might per- haps be best accomplished by a small committee composed of the com- missioner of supplies and two department heads. The committee would, of course, advise with all department heads and with manufacturers and dealers, and would consider original costs of articles as well as the relative efficiency thereof. Need for Standard Testing Laboratory In this connection the need for a standard testing laboratory is emphasized and the city is fortunate in that it already possesses the nucleus thereof. If the chemical and bacteriological laboratories were ".onsolidated as suggested in that portion of our report relating to the health department, and a re-alignment of the duties of the employees therein were effected as we are suggesting, the new combined labora- tory and staff would with little additional equipment be able to make all of the tests needed. Some cities employ firms of engineering chem- ists to make such tests, and others establish separate testing labora- tories. Denver, however, is in a position to secure the same results without any additional cost. Should Purchase in Larger Quantities It must be recognized by all citizens that the city and county of Denver should be a wholesale buyer instead of a buyer at retail, be- cause wholesale buying means lower prices, and the latter is the first essential to efficient buying. A good start has been made in this direc- tion, and for this the officials are deserving of commendation. The following supplies are purchased under an annual contract let under advertisement and competitive bidding. Fuel, lumber, ice, cement, asphalt, crushed rock, sand, gravel, trees, oak stakes, nails, meals at jail, laundry at county hospital, and towel service, legal adver- tising, bread for both hospitals, fire and garden hose, toilet paper, car- bon paper and typewriter ribbons, and publishing "City of Denver." Certain other supplies are let on bi-monthly contracts after receiv- ing sealed bids. Included in this class are forage, groceries, meat, 514 DENVER butter, eggs, and janitor supplies. However, notwithstanding the sev- eral kinds of supplies purchased under contract, a great many pur- chases are still made on open market order from week to week and dav to day. For example, the hospital, instead of submitting estimates of drugs and medical supplies which they will need for six months or a year in advance, send in weekly requests. In fact, many requisitions of this nature are received from the hospitals even during the weekly interims. The first move toward correcting the existing condition is to as- certain the needs of all departments as far in advance as possible. With respect to most supplies the demand therefor may be anticipated a year in advance. Such information may be best obtained by trans- mitting to the department heads standard blank forms with the request that they designate thereon the total quantities of each kmd of supply which they will need during the next year, or, say, six-month period. With such information at hand more contracts might be let for quan- tities adequate to last the entire period. Some times, of course, a con- tract may be based on unit costs and equally low prices might be ob- tained without guaranteeing that the city will purchase any definite quantity. Also exception to purchasing at the beginning of the year would be made in the case of fuel, forage and other supplies which are of a seasonable nature, and for which lower prices may be obtained for making contracts during the year. Moreover, if this plan were fol- lowed a large amount of clerical labor now consumed in making requi- sitions in the departments, issuing and recording orders, making out vouchers, etc., in the central office would be eliminated. Owing to the lack of a standardized budget and accounting meth- ods information is lacking as to just how much the purchases amount to in a year. For the several particular kinds of supplies the commis- sioner of finance estimates that the purchases during 1913 amounted to approximately $600,000. Even an average saving of 10% on this sum would amount to $60,000 a year. Obviously it is a matter which should receive immediate and continual attention. Should Have A Central Store House There is need in Denver for a central store house for supplies and certain kinds of material and equipment. Experience of such cities as have established such store houses shows that a very marked saving can be effected thereby. It is the next logical step after the centraliza- tion of buying power. The establishment of a central store house does not mean that all supplies, materials and equipment must be kept there. Contracts may be arranged for periodical deliveries as needed at any number of delivery points, but there are certain commodities which must be kept on hand anyway and if kept in a central store house a smaller inventory would be required and hence a smaller investment than is necessary when kept in the store rooms of several departments as at present. Although we did not make a thorough study of condi- tions relative to the best location for a central store house we were, nevertheless, impressed with the advantages of locating it near the City DEPARTMENT OP FINANCE 515 Hall in the yards where the central repair shop stands ; in fact, it is possible that some room might be set aside in the repair shop building for this purpose. Other Administrative Methods Much excellent work has been done in arranging the records and procedure in the office of the commissioner of supplies. The staff, par- ticularly the chief clerk, appeared to take a keen interest in the work and we believe with the proper encouragement that they will be glad to correct such defects as still exist and are pointed out herein. Although a file of trade catalogues is kept on hand, the office has no file of cards showing prices current. Such a file is of great advantage in any pur- chasing office. The present rule of thumb methods of noting prices on sundry documents, or simply making a mental note thereof, should be replaced by a file of this kind. Similarly, there is room for improve- ment in the form of the documents used. For example — requisitions which come to the purchasing agent from the departments are, after signing and filling in the name of dealer, forwarded to the latter, a carbon copy thereof being retained in the office. These documents therefore serve both as departmental requisitions and purchase orders, but no space is provided thereon for setting forth the number or amounts of bids secured before issuing the orders. In fact, no record, with the occasional exception of noting on the back of the duplicate requisitions, is maintained in the office of the number and amounts of bids secured from dealers in the respective commodities requisitioned. The reason why the documents or other records should provide such information was well illustrated during the progress of our sur- vey when we endeavored to ascertain, and the commissioner of supplies endeavored to demonstrate, that competitive bids were in fact actually secured before issuing open market orders. 516 DENVER CENTEAL EEPAIE SHOP Denver is to be congratulated on having centralized its repair forces in a single building well situated and surrounded by storage yards. No Job Costs The initial reason for having municipal repair shops in any city is to eliminate the profit which accrues to a commercial shop doing city repair work. Unless a city-owned repair shop can turn out work cheaper than it can be done in a commercial shop the former is ob- viously a bad investment. The only possible way to ascertain whether work is being done in a city repair shop cheaper than it might be done in a commercial shop is to currently maintain in the city shops job costs on all work passing through the shop. With such costs avail- able, comparisons may be made with outside prices and the relative economy or lack of economy be clearly shown. Moreover, the record- ing of job costs on the several kinds of work passing through a shop affords a basis which the shop superintendent may use in estimating the cost of similar jobs in the future. They are also of value in gaug- ing the efficiency of individual workmen. With the reasons and desirability for maintaining job costs thus in mind, we would point out that although Denver has established a central repair plant, no job costs have been kept on any of the work turned out. It was therefore impossible for us to obtain any idea relative to whether the work at the city shop is being done at an ex- cessive cost or not. Similarly, the lack of such essential data militates seriously against an effectual administrative control over the shops. It is true that a record is kept showing the cost of raw material used on the several jobs, but no attempt whatever has been made to distribute the cost of labor over the respective jobs. In fact the only time record maintained at the shop for the workmen employed there is an ordinary time book, such as is used for street gangs, etc. Even the time the men arrive and depart from the plant is not clearly noted therein. Need for "Rotary Fund" In order that the operating costs of the several departments of the city and county may be currently compiled and the relative effi- ciency of the administration of such departments thereby determined, it is necessary that in each and every case when the repair shop does work for a department the actual cost thereof be charged against the budget appropriation of such department. This is not done in Den- ver. No part of the labor cost on any repair work is charged against the departments for which the work is performed. Only the cost of the raw material is thus charged. The procedure which is followed forcibly illustrates the need for an immediate installation of an ade- quate accounting system, not only in the auditor's office, but through- DEPARTMENT OP FINANCE 517 out the departments. For example — in the budget for 1914, instead of appropriating an amount to cover the monthly costs of the repair shop, and which would be reimbursed periodically from the appropriations of the departments for which work was done, a lump sum or mongrel appropriation was set aside for a dozen or more different functions and activities, included among which are city repair shops. "Public Grounds and Buildings — $106,476 — together with the receipts from the Auditor- ium, and the earnings of the city shops and garage, shall be credited to and become a part of this appropriation. This appropriation includes all expenses for salaries, maintenance, repairs and supplies of the Auditorium, bath house, city shops and garage, and public comfort station. It includes the salaries of all engineers, firemen, janitors, and lawn men, and the necessary repairs and maintenance, including fuel, light and water rent in the * Court House, West Side Court, City Hall, Euclid Hall and Harman Hall. It carries all cost of fire and boiler insur- ance for the above departments, and the entire telephone expenses of the city and county of Denver." Correct accounting and administrative procedure suggests that a capital or "rotary fund" of, say, $25,000 be appropriated exclusively to cover the repair shop operations. Pay rolls and vouchers for mate- rial would be paid out of this fund, and it would be reimbursed monthly or semi-monthly by transfers from the appropriations of the depart- ments for which work was done, the transfers being the aggregate amounts of the job costs which we have indicated should be kept. 518 DENVER ACCOUNTING AND AUDITING The charter (section 236) states that the auditor is the general accountant of the city and county. Most of the books of account are therefore kept in the auditor's office, although the present system is not what might be called "centralized." Unquestionably there is much need for the installation of a modern, scientific system of ac- counting. It seems probable that the auditor has sufficient authority under the charter to take the initiative in such an installation. That council has adequate authority there can be no question; section 20 of the charter is very clear on this point. It reads — "the council shall, by ordinance, require a uniform and comparative system of account- ing and reporting by the different departments of the city and county." :' To facilitate the installation of a new system and to insure the best results of its subsequent operation, it is essential that there be a hearty co-operation not only between the auditor's office and council, but also between all of the departments, bureaus, and' offices of the city and county government. The principal defects in the present system of accounting and auditing are as follows: Expenditures 1 — Although the auditor is the general accountant of the city, he is afforded no information that a purchase order has been issued and a liability incurred until he receives a ven- dor's bill, stating that certain commodities have been pur- chased and delivered. In fact many such deliveries may easily have been consumed before the auditor knows any- thing about them. 2 — Not only is there a failure in the auditor's office to post the amounts of open market purchase orders as encumbrances on appropriations and funds, but also with respect to con- tracts, the amounts thereof are not set up as encumbrances against the appropriations or funds from which payments thereon are to be made. 'A— By reason of the facts set forth in 1 and 2, above, the system does not enable the auditor to protect himself, the other city and county officials, or the public by preventing the budget appropriations from being over-encumbered, i. e., the incurring of liabilities in excess of appropriations. 4— Although "expenses" are the only proper basis of comparison in measuring the costs of government or of functions there- of as between years or months, and although expenses must first be ascertained before unit costs can be determined, there is practically no expense accounting either in the auditor's office or in any of the other departments of the city or county. ACCOUNTING AND AUDITING 519 5 — The methods of inspection, certification and auditing to deter- mine that purchases have been delivered or services ren- dered afford very little protection against fraud or error. Revenues 6 — Instead of being on a revenue accrual basis, the accounts are on what may be called a cash basis. This means that the auditor, the chief accountant of the government, takes no cognizance of receipts until they are actually collected. 7 — Notwithstanding the fact that licenses, permits and other sim- ilar documents of financial stationery have a monetary value, there is absolutely no central accounting control thereover. 8 — There is no adequate accounting or auditing control over the fees collected in the district and county courts. In General 9 — The auditor is unable to produce from his accounts even at the end of a year a complete balance sheet of the assets and liabilities of the city and county. 10 — There is need for building up what are usually termed general ledger accounts. The group of accounts in the auditor's office which comes nearest to being general ledger ac- counts contains many accounts which do not belong in a general ledger and omits many others which should be there. 1] — There is considerable duplication of effort in the present bookkeeping processes in the auditor's office. 12 — Owing to the lack of proper procedure for handling invoices, vouchers and warrants, and notwithstanding the fact that the annual purchases run into hundreds of thousands of dollars, practically no cash discounts are obtained. Books Should Show Unencumbered Balances of Appropriations and Funds For the central accounting office to have no information of pur- chase orders issued until after deliveries have been made thereon and bills rendered, is a defect in the system which needs no elaboration in this report. So long as the auditor knows nothing of what is being done until after it is done, he cannot exercise that degree of control over the purse strings of the city and county contemplated by the statutes and charter, and necessary for efficient financial administra- tion. When it is considered that the amounts which the government may spend are limited by the amounts appropriated, and that it is only un- encumbered balances of appropriations that are available for expendi- 520 DENVER tures, it is almost inconceivable that reliance has been placed for so long a time on a system which affords absolutely no information as to the balances of appropriations which remain unencumbered by pur- chase orders and contracts. A weekly statement has been inaugurated and furnished to each department head which shows the unexpended balances of appropria- tions. This statement was designed to inform the several departments relative to the amounts which were still available for expenditure. However, it is plain that this purpose is not served, because while the statement may show a considerable balance in any given appropriation there may be contracts, open market purchase orders, or unvouehered or unwarranted claims outstanding which entirely offset the apparent balance. Even in the matter of making the annual budget it is highly de- sirable to know the amount of the previous year 's appropriations which will remain unencumbered, and therefore be available for applying to the reduction of the tax levy of the ensuing year. Obviously under a system of accounts which fails to show such unencumbered balances it is impossible to apply them with any degree of correctness. Properly designed appropriation and fund ledgers should be in- stalled in the auditor's office, in which it would be possible to set up reserves against appropriations and funds to meet contingent liabili- ties outstanding, such as noncompleted contracts and open market or- ders, and thus enable the auditor at all times to ascertain readily both the unexpended and unencumbered balances. Section 85 of the charter (old section 237) provides that — "Any demand against the treasurer remaining unpaid at the end of the fiscal year for lack of money applicable to its payment, shall be paid in the order of its registration out of any money which may subsequently come into the proper fund from delinquent taxes or other uncollected income or revenue for such year." The principle laid down in this section of the charter is sound and should be observed. To shunt the obligations which remain outstand- ing at the end of a year over onto the revenues .of the next year is not only unfair to the taxpayers, but is unbusinesslike. However, the only way to prevent such an occurrence is to set up reserves for the amount of outstanding liabilities as indicated above. As a matter of fact the failure to maintain proper reserve accounts has actually resulted in paying large amounts of one year's obligations out of the revenues of the ensuing year. For example, the budget of 1914 contained an ap- propriation under the title of "urgent deficiency" of approximately $75,000 to take care of unpaid warrants of 1913. Need for Expense Accounting It is not sufficient to record the warrants drawn against the sev- eral appropriations. If officials are to be afforded financial data which they may safely use as a basis for judgment in administering their departments, they must be furnished also with statements show ACCOUNTING AND AUDITING 521 ing the expenses for the several functions, subfunetions, activities, etc. By expenses is meant the cost of administration, operation, mainten- ance and fixed charges incurred in a stated period, irrespective of the date of payment. Information relative to warrants drawn (expenditures) is of as- sistance chiefly to those responsible for the city's finances. Such data relates only to the flow of cash. Quite a different kind of information is needed by the other administrative officials. They are not as much concerned with the flow of cash as with the cost of the services which were actually rendered during the given period and the cost of the supplies actually consumed. Auditing of Expenditures There is no uniformity with respect to the auditing of claims against the city. Although they are all submitted to the auditor be- fore payment, some of them are required by charter to be passed upon by council, and some are not. For example, claims relating to the fol- lowing boards and purposes need not have the approval of council be- fore payment: Board of Public Works — Highways Street cleaning Streets and boulevards Engineering and survey Art commission Colorado museum, natural history Special fund Condemnation fund Paving Permit and inspection Sewer flushing Street openings, and All local improvement district funds Fire and Police Board — Police Fire Excise bills Postage stamp bills "Witness, juror, assigned counsel, autopsy, etc., on certificates of courts and coroner Bills of public utilities commission Park bills Board of Charities and Corrections — Mothers' compensation Support of poor 522 DENVER Poor farm Detention home Municipal lodging house Municipal store Library commission Payroll and election judges, clerks, etc. Rebate of taxes. All other claims against the city must be submitted to council and have the approval thereof before payment. That the approval of cur- rent claims by council is entirely perfunctory and affords no additional protection to the city is evident from an examination of the procedure as it is operated. The minutes of council meetings show that upon motion the bills submitted are usually passed in lump without any examination or query. The usual motion, as shown by the minutes, is as follows: "Upon motion by Commissioner , duly seconded, that all bills and demands in the hands of the clerk that have been signed by their respective heads of departments and audited be allowed; was carried by the following vote." Because of the large amount of other work which devolves upon council it is wrong to expect it to audit claims, and unless it does make an audit, there can be no value in an approval thereof. Moreover, the approving of claims by council tends to shifting of responsibility. The entire procedure incident to the audit and payment of claims, beginning with the inspection and certification of deliveries, needs re- vision. Several hundred thousand dollars worth of materials and sup- plies are purchased annually by the city, and yet the auditor has no independent means of ascertaining whether the deliveries thereof with respect to quantity and quality were correct. It is true that the vouch- ers contain certificates purporting to show that the commodities or services were furnished as billed, but these certificates, instead of being signed by the persons who actually received the deliveries or by inspectors attached to the auditor's office, are in practically all in- stances signed by a deputy head of department. It is suggested that a system of "blind tally" sheets be used whereby each delivery point will be furnished with a pad of such sheets, and, whenever deliveries are received, the person receiving them will write out a description of what is received, including the quantity thereof, and a statement as to whether it appears to be in good condition or not; also from whom received. This would all be written in triplicate and signed by the person receiving the delivery. One copy would be sent to the auditor's office immediately and be there placed in a file, together with a copy of the purchase order, to await the receipt of the vendor's bill, when it would serve as a basis for audit. The duplicate copy would be sent to the central office of whatever department the goods were purchased for, and the triplicate be retained at the receiving point. ACCOUNTING AND AUDITING 523 Such a system not only has great advantages over the mere ap- proval of a department head as at present, but is also superior to any system whereby the person at the delivery point simply signs or initials the invoices or delivery slips presented to him. Where the latter method is used the tendency is always to assume that the deliveries are correct and the signing of the invoices or delivery slips is, there- fore, perfunctory. By using the method herein recommended it is incumbent upon the person at the receiving point to make an actual, physical examination of what is received in order to describe it in writing on the tally sheet. The only inspection method which is better than the use of tally sheets is to have an inspector from the auditor's office visit the deliv- ery points as soon as possible and make independent inspections of deliveries. However, such a method is expensive and the cost might not be justified. The same moral effect on persons at receiving points may be had by sending out a man from the auditor's office intermit- tently, as the work conditions in the office permit, to check up the cor- rectness of the statements set forth on the tally sheets. A feature of the auditing process which is without value as a means of protection, and which causes unnecessary work in the office of both the purchasing agent and the auditor, as well as unnecessary bother to those doing business with the city, is the requirement that the latter shall come to the city hall and sign the certificate as below : "The undersigned being duly sworn, deposes and says that he is authorized to make and file this affidavit ; that the within account and the items in the bill specified or attached are correct; that the articles or services therein enumerated have in fact been furnished or performed, and by due author- ity. That the prices charged therein are reasonable and just ; and that the said bill has not been either in whole or any part paid, and that the full amount is now justly due from the City and County of Denver, and that no officer or agent of the city is personally interested therein." The signing of this certificate has no value, because it is done per- functorily in the office of the purchasing agent, who is without author- ity to serve in such capacity, and merely initialed by the deputy auditor when it subsequently reaches the auditor's office. Moreover, the requirement that dealers must come to the city hall or send a representative to sign the above certificate, and a few days later make another trip to receive the warrant in payment of the claim, naturally has a tendency to restrict competition for city business. By the adoption of a form of invoice-voucher-check, payments in liquida- tion of claims might be sent to the payees by mail and their endorse- ment to the check constitute adequate receipt of the amounts set forth thereon. Many commercial firms have adopted this method both for their own convenience and that of their customers. 524 DENVER Should be on Revenue Basis For the same reason that expense accounts are necessary to enable the department head to ascertain the cost of a particular function or activity for any particular period, it is also necessary for the financial officers and council to be furnished with information relative to the amounts and kinds of revenue which have accrued or which will ac- crue in the near future— say the next month or year. The fiscal offi- cers of a large private corporation would not think of accepting state- ments of cash received as a criterion of the amount of business done during a particular period; they would demand to know the amount of revenue accrued. Similarly, such officials would not think of mak- ing plans for the future merely on the basis of cash receipts; they would necessarily predicate their plans largely on the revenues which would accrue. So with public corporations — if there is to be adequate basis for judgment, the financial and legislative officers must be sup- plied with full information relative to the accrual of revenues as well as to the collection thereof. Moreover, unless the auditor's records furnish him currently with information relative to the amounts which have accrued and are owing to the city, he has no basis for determining the correctness of the amounts which have been collected and turned over to the treasurer. At the present time the auditor and the treasurer are in the position of accepting merely what is given them. In short, it is a "hand to mouth" method. For example, although the commissioner of finance furnished the auditor with copies of agreements entered into when the municipal Auditorium is leased with respect to the leasing of other city property the auditor has no basis for determining whether the cor- rect amounts are actually collected or not; also the department of parks rents out a number of houses, but the auditor has no information as to the terms of the leases. Similarly, with respect to property ac- quired by condemnation and leased, the auditor states that he is af- forded no information as to the terms made. Should Have Control Over Financial Stationery Owing to the monetary value attaching to documents such as licenses, permits, and receipts, the blank forms thereof should be pur- chased only by the city auditor. When and as he delivers them to de- partments for issuance he should charge such departments therewith according to document numbers and hold them responsible for (1) turning over to the city treasurer the amounts represented by the face of the documents, or (2) returning them to the auditor in blank or as cancelled or spoiled documents. Only in such a way can there be an adequate control thereover. Inasmuch as some financial documents can be and are issued for varying amounts, it is essential that a means be provided for auditing in the central auditing office the correctness of the amounts for which they have been issued, so that the same may be checked against the amount of money collected and turned over to the treasurer. This may be effected by having the license forms prepared as described in this report under the caption of "license procedure." ACCOUNTING AND AUDITING 525 Until such a system is adopted there is practically no means of determining whether the amounts collected are the amounts which should have been collected. Even with respect to tax rolls there is no independent proof by the auditor of the correctness of the extensions and totals thereof. No Central Control Over Court Revenues One of the most serious defects with respect to the auditing of receipts relates to the fees earned by the county offices. Both the district and county courts pay all employees, other than bailiffs and stenographers, out of the fees received and render no report whatever to the auditor relative thereto. Such cash balances as may remain after paying the employees are turned over to the treasurer, but the auditor is left in the position of simply accepting the amounts turned over. He has no auditing control over the amounts collected. The fees collected by the sheriff, juvenile court and by the recorder are turned into the treasury and the net thereof reported to the auditor monthly, although he receives no duplicate receipts of individual amounts collected, depending entirely on a periodical checking up of the books of such offices. Cannot Produce a Balance Sheet The reasons why a balance sheet of the city and county govern- ment of Denver should be available are set forth in connection with our discussion of the budget. The ability of a city or county to pro- duce a clear-cut and accurate balance sheet tends to inspire the con- fidence of the community in its public officials. The taxpayers of Denver have as much right to expect a balance sheet, showing the financial condition of their government as have the stockholders of a private corporation. Moreover, it is essential for purposes of clear thinking about the financial program of the city and county that the information contained in a properly prepared balance sheet shall be. available to them. It is impossible for the auditor to produce a balance sheet because his books do not afford complete information relative to the outstand- ing liabilities or the revenue receivable; nor do they show the value of the property owned, either real or personal. Although an inventory of all city property is supposed to be taken at the close of each year, it is not recorded in ledger accounts. In fact it is filed with the com- missioner of property instead of with the auditor. It is not even checked to ascertain its correctness, and we are informed that the amounts shown were in most cases estimated values instead of actual costs. In this connection it is to be noted that complete property records are valuable not only for balance sheet purposes, but for current ad- ministrative purposes, in fact, their value is greater for the latter pur- pose. 526 DENVER Section 236 of the charter (old section 47) requires that the auditor "shall give information as to the exact condition of the treasury, ana of every appropriation and fund thereof, upon demand of the mayor, council, or any committee thereof." It is impossible for the auditor to conform to the provisions of this clause until his accounts are revised so as to reflect all of the liabilities which have been incurred and all of the revenues which have accrued. Similarly, section 239 of the charter (old section 50) requires the auditor to render a verified statement to council showing "the condi- tion of each fund at the close of June 30. ' ' The condition of each fund cannot be determined from the present books of account. Feed for Complement of General Ledger Accounts The first step toward adjusting the ledger accounts of the audit- or's office is to devise and instal the proper kinds of forms. For ex- ample, separate forms should be used for general ledger, appropriation and fund ledgers, contract ledger, expense ledger, stores ledger, etc. Only the accounts necessary to produce a complete balance sheet and auxiliary special accounts should be included in the general ledger. Many of the general ledger accounts should serve as controlling ac- counts over the totals of the accounts in subsidiary ledgers. At the present time there is no clear alignment of the several classes of ledger accounts. All appropriation and bond and trust accounts are carried in a single ledger, which is ill designed for such purposes. For exam- ple, one-fifth of the entire book is ruled for "warrants outstanding," when as a matter of fact the warrants outstanding column is used for such accounts on only two pages, and even these accounts should be in a general ledger and not in an appropriation, bond, or trust account ledger. Duplication of Bookkeeping Processes Not only does the present accounting system fail to supply much information which it should supply, but there is a duplication of effort in recording such data as is now recorded. For example, certain kinds of documents are entered in a register and also journalized in detail. Such duplication should be eliminated. Adequately designed registers would eliminate practically all journalizing. ACCOUNTING AND AUDITING 527 PAYROLL PROCEDURE Present Procedure Payrolls are prepared in the several departments — some being written on the typewriter and some in longhand. After the civil service commission has checked them to the authorized rosters of city employees they are sent to the auditor's office where, although a pro- teetograph machine is used to punch the maximum amount in each warrant, the warrants are nevertheless written out in longhand — one for each person named on the rolls. Furthermore, each payroll is copied in longhand into a warrant book. The warrants are then sent back to the departments for counter-signatures by the heads thereof, after which they are returned to the auditor, who checks them to the warrant book. Suggested Procedure Pay checks for the individual employees in the respective depart- ments should be made out therein and transmitted, together with the payroll, through the civil service commission to the auditor. As soon' as an adequate efficiency system of daily reporting is in- stalled, all payrolls should be made out in the office of the civil service commission on an addressograph machine and transmitted to the re- spective departments for certification and drawing of pay checks._ Each roll sent to the auditor should also be accompanied by a blanket warrant, in favor of the treasurer as paymaster, for the total amount of the roll and signed, as required by charter, by the head of the de- partment ; it should also be accompanied by a payroll voucher. After verifying the correctness of the rolls, checks, warrants and vouchers, the auditor should then certify to the rolls and vouchers, sign the warrants and transmit all of the documents except the vouchers to the treasurer. The treasurer should clear the warrant to the credit of a special payroll account against which the checks are drawn, sign the checks and disburse them. All charter requirements would then be complied with, adequate safeguarding factors would be provided, and the procedure much sim- plified in the auditor 's office, not only by eliminating the making and signing of so many warrants, but also the registration thereof. More- over, each department head would sign only one warrant for his entire payroll instead of one for each of his employees. The copying of payrolls in the auditor's office should, of course, be discontinued. They should be made uniform in size for all depart- ments, separate colors being used if desired to facilitate handling them. They should be in loose leaf form and inserted in binders when they reach the treasurer's office, and thus automatically become a register and fulfill the same purpose as the register now prepared by copying — payees receipting therein the same as now for the amounts of their 528 DENVER checks. When rolls have been paid they would be returned to the auditor for filing. If any checks remain unpaid for several weeks, the rolls would nevertheless be returned to the auditor and the checks cleared into a "payroll tailings" or "unclaimed salaries" account. With the exception of fire department employees, all employees were required, at the time of our survey, to come to the auditor 's office and receive and receipt for their warrants. They might then be taken across the hall and cashed in the treasurer's office. The practice had been recently inaugurated by the auditor of sending a man from his office in an auto, together with the deputy treasurer, to the several fire houses and paying the men located there, the procedure being for the auditor's representative to deliver the warrants and receive signa- ture on the warrant book and for the treasurer to cash them after en- dorsement. We were informed by the auditor that, beginning May 1st, it was his intention also to pay all park employees at the place where they are working. This procedure should be extended as far as pra- ticable to all employees engaged outside of the city hall. For exam- ple, employees in the court house should not be required to go across the city to the city hall twice a month for their pay, because in so doing the tendency is for them to quit work earlier in order to reach the city hall before closing time and thereby to cause in the aggregate a large loss of time paid for by the city and county. Jurors' and Election Warrants Discounted The fact that a large proportion of persons serving as jurors or as election clerks find it necessary to accept a discount on their war- rants in order to have them cashed is another indictment of the present auditing and accounting procedure. We were informed that a drug- gist across the street from the city hall discounts the warrants of elec- tion clerks and judges because the warrants and payroll for the pay- ment thereof are not ready for a week or two after the services have been rendered ; also that two brokers — one in the court house and the other in the criminal courts building, discount jurors' certificates be- cause it is too far for many jurors to go to the city hall to have the certificates cashed. ACCOUNTING AND AUDITING 529 LICENSE PROCEDURE Too Much "Red Tape" Procedure The present procedure incident to the issuing of licenses is too complicated. It causes licensees unnecessary inconvenience, and the city unnecessary clerical work. The successive steps in issuing licenses are as follows: 1 — All applicants for licenses are required to fill out an applica- tion. This may be done either in the auditor's office or the office of the excise commissioner (except that all applica- tions for liquor licenses must be made to the latter). 2 — All persons applying to the auditor's office, and many do be- cause the license inspectors are located there, must take their applications downstairs to the excise commissioner and obtain his signature thereto. 3 — The applicant must then return upstairs and take the applica- tion to the treasurer's office, pay the required fee and get a receipt. This latter is made in triplicate, the original go- ing to the applicant, the duplicate to the auditor's office, and the triplicate being retained by the treasurer. 4 — The application, which is received with the license fee from the applicant, is then sent by the treasurer to the auditor, so that the chief license inspector can make the necessary en- tries on his files of license reference cards. 5— The applications are then sent downstairs again by the auditor to the excise commissioner, who makes out the licenses. The latter official also makes the necessary entries in a file of license reference cards similar to that kept in the audit- or's office. 6 — The licenses are then sent by the excise commissioner to the treasurer, who signs them and makes the necessary entries in a file of license reference cards, which are also similar to the files kept in the auditor's office. 7 — The licenses are then sent by the treasurer to the auditor, where they are cheeked to the cards and signed by the auditor. 8 — The licenses are then returned by the auditor to the office of the excise commissioner, where they were made out origin- ally. They are signed by the excise commissioner, and some are mailed to the licensees. Peddler, junk wagon, express wagon, herdic, cab, milk wagon, ash hauler and coal wagon licensees are required to come to the office of the excise commissioner and surrender their receipts before being given their licenses. It is to be noted that persons applying to the auditor's office must go back downstairs to the excise commissioner, and then upstairs again 530 DENVER to the treasurer. Also that even after paying the required fee they do not receive a license. In fact, as noted above, several kinds of licensees are required to make a second trip to the city hall to get their licenses. It is also to be noted that three complete sets of license reference cards are maintained in the same building. The "red tape" of the present procedure is perhaps more appar- ent from the following graph in which a solid line represents the ap- plication, and a dotted line the license, the application starting on the circuitous course at the auditor's office. Should be Issued by Treasurer All license forms should be made out by the treasurer upon re- ceipt by him of the amount of license fee required by ordinance, ex- cept that licenses for which the approval of the mayor, commissioner of safety or other officer is requisite, should not be issued until written approval of such officer is obtained. Each license should be made out in triplicate. The original should be delivered to the licensee, who should present it to the auditor or his. deputy for validation and thus comply with the charter requirement that licenses be signed by the auditor. All duplicate licenses should be transmitted to the auditor at the close of each day and used as a basib. for entry in the license register, and also the making of such other records as may be necessary. These duplicates will then be available for the license inspectors of the police department, but when not in use should remain in the files of the auditor's office. The triplicate copy of each license should be retained by the treasurer. The original copies of all licenses should be made on safety paper. Documents which have a varying date of termination or which may be issued for varying months should include a graduated coupon on the right-hand side of the document so devised that when cut with an angle cutting rule at the time of issuance, the highest amount (which shall be the amount received) will remain on the document and the other half of the coupon will remain on the duplicate license whicn is turned over to the auditor. Inspection of Licenses Too Costly Inspection of licenses is a function of the auditor's office and is. under the supervision of a chief license inspector, who receives $150 per month, and who has seven assistants, each receiving $100 per month. The chief inspector and one assistant remain in the office and the other six men are engaged on inspection work. They are all an pointed by the auditor. F The inspectors are required to report at the auditor's office each morning, and also again in the evening. For them to come back to the office again in the evening is, of course, a waste of time. They make no daily reports of work performed. The only thing which partakes in any way of the character of a report consists of the stubs which they k £ 0: Vg S K ^ V °>l V Vj f* £ VI i\ v 3- v X^ \ <0 o Q; Q!) ,0^ / / u ^ * V I > ,rder that judgment may be reached understandingly. In preparing the estimates for the 1914 budget not only was there a failure to standardize in any way the kind of information desired, but the estimates were not even prepared on uniform blanks. Each department head followed his own fancy and set forth his estimates in whatever grouping and detail he desired. One of the most serious defects of the 1914 budget was that it contained no information relative to the number of persons to be em- ployed, or anything as to their titles or rates of compensation. More- over, no .salary ordinance was adopted. Lump sums were allowed in the budget to the various departments and bureaus, and the commis- sioners were free to make appointments and fix rates as they saw fit, provided the total did not exceed the amount appropriated. Section 15 of the 1914 appropriation ordinance sets forth very clearly the method followed : It shall be the duty of each head of a department here- under to file with the auditor of the city and county of Denver a sworn statement of the salaries to be paid in such depart- ment, and when such statement be so filed it shall be the authority of the auditor of the said city and county of Denver to make payment thereon in accordance therewith. No matter from what angle the 1914 budget is viewed, there is practically no uniformity of classification in it. For example, in the department of safety $679,620 is appropriated in only three items, i. e., for the fire, police and sheriff's departments. In the department of improvements $710,278 is appropriated in sixteen items, some of which are bureaus and some divisions. Differing both from the departments of safety and improvements, $586,435 is appropriated for the depart- ment of social welfare in thirty items, the detail of the latter not being confined to departments (bureaus) as in "safety," or to bureaus and divisions as in "improvements," but showing separately the amounts allowed for salaries and expenses. 534 DENVER "With respect to transfers, very little administrative control is pos- sible. If an appropriation is about to become over-expended, all that is necessary is for the commissioner having supervision thereof to re- quest the auditor to make a transfer thereto from such fund as he may designate. So long as the transfer is made between appropria- tions of the same department, no action by council is necessary. The wide latitude thus allowed is more clearly understood when it is re- membered that there are only five departments, and that the provision above cited means that the amount allowed any one of them may be manipulated in any way desired so long as it is not exceeded. Section 32 of the charter (old section 245) makes it unlawful to incur, allow, contract for, pay or render payable in any one month auy expenditure or demand in excess of one-twelfth part of the amount of the appropriation. To administer this provision of the charter as it is | set forth would be greatly to hinder the current operations of the government. As a matter of fact, practically no attention is given to it in actual practice. Nevertheless, the 1914 budget contains the same provision in several different sections. In fact the budget provisions are contrary to the charter provisions. For example, the last para- graph of section 32 of the charter states that "appropriations provided to meet the expenses' of elections, assessor's department and the de- partments of health, highways, sprinkling, libraries and parks shall be exempt from the pro rata requirements." Notwithstanding this ex- emption, the 1914 budget nevertheless specifies that appropriations for the assessor's department and also for the department of health, high- ways and sprinkling shall "be paid out as nearly as practicable in twelve equal installments. ' ' Not only is the entire idea of pro rating the total appropriation on a monthly basis fundamentally wrong, but the use of the word "paid" in the budget provision would nullify whatever value there might otherwise be in the plan. This is obvious when it is considered that the supplies used during any particular month may not be paid for until two or three months subsequent thereto ; also that quantities of supplies are often purchased and paid for in advance for subsequent consumption during the year. Probably what was intended was to pro rate the appropriation on a consumption basis or a liability basis. Due to charter and statutory defects an anomalous condition exists with respect to the budget for both county and district courts. Instead of the entire expense of these courts being included in the city budget, there is only included an amount to pay for jurors' and witnesses' fees in criminal cases, fees of assigned counsel, bailiffs and stenographers, and supplies. The judges are paid direct by the state, while all em- ployees of the court, other than bailiffs and stenographers, are paid out of the fees received, not even a report thereof being made to coun- cil or the auditor. This condition should be corrected and the courts brought within budgetary control. Another defect of present budget methods is that practically no publicity has been given to the budget processes. There is no publica- tion of the estimates except that after they have been cast into con- BUDGET 535 tract form the initial draft thereof is published in the official news- paper, the same as is done with all other ordinances. So far as the public is concerned, or civic organizations representing the public, it has been left quite in the dark with respect to what was intended to be done. Apportioning Budget Accounts to Particular Districts A discussion of budget defects would not be complete without calling attention to the fact that section 39 of the charter (old section 346) provides that in all appropriations and expenditures of public money for fire and police protection, care and maintenance of streets, the furnishing of light, and of water, the council shall set aside for and expend in that part of the city and county included within the limits of ,the municipalities annexed to the city of Denver, or consolidated with the city and county, its just share in proportion to the assessed valuation, as near as may be, to be distributed among the sections com- prised by the former municipalities in the same proportion, and the water, light service, and fire and police protection of such former municipalities shall not be curtailed. We are informed that this is an old provision adopted at the time of the annexation of some of the outlying communities, but that it is not observed. We do not suggest any change in procedure in this respect. To observe this provision and apportion the public funds for fire and police protection, street maintenance, etc., on the basis of the assessed valuation of any part of the city would be nothing less than ridiculous. The charter provision should be repealed. Suggestions for Correcting Existing Defects In order that the budget for the city and county of D'enver may be properly prepared and administered, suggestions are made herein with respect to the following: 1 — The appropriation bill or ordinance 2— The budget 3 — Appropriation for "personal service " 4 — Appropriation for "materials,-" "supplies" and "equipment." The Appropriation Bill, or Ordinance It is recommended that the form of appropriation bill or ordinance be so arranged that the only classification of items will be a total amount for each principal organization unit, subdivided to show the amount authorized to be expended for each general class of objects of expenditure. For example, the form in which the item would ap- pear for the police department would be as follows : Personal service Purchase of supplies Purchase of materials Purchase of equipment 536 DENVER Purchase of service by contract and open market orders Contingencies. The Budget It is recommended that the form of "budget" prepared and sub- mitted to council and made the subject of public hearings provide for giving to citizens and to the legislative officers the following : 1 — An appropriation bill or request for appropriations in the form in which they are to be passed and with such conditions as may be desired. 2 — Summaries of financial statements reflecting present conditions and past results, viz : a — A balance sheet or statement in the form of a summary exhibit showing what the city owns, what the city owes and the amount of free surplus, i. e., the excess of as- sets over liabilities, or vice versa, the reserve for deficit. b — An operating account or summary of revenue and ex- penses. c — A surplus account, showing an analysis of the increases and decreases of the excess of assets over liabilities or vice versa. d — A debt statement, showing gross debt, net debt and bor- rowing power. e — A fund statement, showing the general fund, bond fund, special fund, and trust fund resources available, the unappropriated balances, the unencumbered balance of appropriation, and the reserve for contracts and open market orders. 3 — Summary of Estimates. a— Comparative summary of actual and estimated revenues, showing actual revenue of the past two years and the estimated revenue for the current and next ensuing years, classified by character or method of raising them. b— A comparative summary of actual and estimated ex- penditures, showing actual expenditure for the past two years and the estimated expenditure for the cur- rent and next ensuing years classified by (1) "Organization units " (4) "Character of expenditure," distinguishing ex- penses for capital outlay, fixed charges, etc. (2) "Functions," or kinds of activity (3) "Objects of expenditure," or things purchased (5) "Funds" or classes of funds to be charged. BUDGET 537 4 — Supporting detailed schedules of estimates. a — A detailed analysis of actual and estimated revenues, showing amounts of estimated revenues for the current and next ensuing years and of actual revenues for the two preceding years, classified by character or method of raising them, and by organization units in which such revenues accrue. b — A detailed analysis of actual and estimated expenditures by "functions," showing the amounts of estimated ex- penditures for the current and next ensuing years, .classified by "organization unit" and by "functions" and "processes," and also, where obtainable, showing the "unit costs" of actual expenditures for each func- tion or process during the expired months of the cur- rent year, compared with the unit costs for the same functions or processes for each of the two preceding years. c — A detailed analysis of expenditures by "objects," show- ing the amounts expended during each of the last two years, classified by objects or kinds of things pur- chased, following the same general classification as in the summary expenditure analysis by departments in which the purchases were made. Also a further de- tailed analysis of each item in this summary classifica- tion to show by code reference to specifications and purchase catalogue the quantities of materials, supplies equipment purchased and the average price paid. Thus the above would be what would constitute the "budget" or document of publicity, as distinguished from the appropriation ordi- nance and tax levy. Appropriation for Personal Service It is recommended that a schedule of "positions," with standard- ized salaries and grades in accordance with our recommendations in this report, be submitted as a document supporting the items for "personal service" in the appropriation ordinance, this schedule to be made a condition attached to expenditures of appropriations for personal services. Appropriation for Materials, Supplies and Equipment It is recommended that a schedule of standard "specifications" and "regulations governing contracts and purchases" be enacted and submitted as a document supporting the items for supplies, materials and equipment; this schedule to be made a condition attached to the expenditure of appropriations for these purposes. 538 DENVER Need for a Balance Sheet What in common business parlance is known as a balance sheet is a statement, on one side of which is a summary of things owned and on the other side of which is set forth what the institution owes — that is, the liabilities are balanced off against the assets, the result being surplus or deficit. For the purpose of understanding present financial conditions it is necessary to classify assets and liabilities in such a way that the obligations which are to be met out of general revenues may be set up against the assets that are available for meet- ing them. It is also necessary to show separately obligations in the nature of loans for which sinking fund provisions have been made or which are to be considered in relation to properties acquired for continuing use. In municipal finance no different methods need be employed than in a private corporation to enable the citizen to un- derstand financial conditions. The public hearing on the budget recommended elsewhere herein would serve the same purpose as an annual meeting of a corporation. A balance sheet statement is always one of the most essential docu- ments to be submitted at an annual meeting. This has been wholly lacking from the budget in Denver. Need for an Operating Account Another instrument which is always shown at an annual meeting of stockholders in private corporations is what is known as an oper- ating account. The balance sheet as a picture of present conditions is in the nature of an instantaneous photograph taken on a particular day. The operating account is in the nature of a biograph, that is to say, through the operating account may be shown the revenues and expenditures as they have accrued from month to month during the year and the totals at the end of the year. In thinking about the future as well as thinking about the present, it is necessary to know what the expenditures have been for each purpose and to have these so classified as to show the current expenses as distinguished from capital outlays, fixed charges, etc. As opposed to these expenditures, it is necessary to know whether the expenses have been covered by revenues and to what extent borrowing has been resorted to in order to meet capital outlays, etc.— that is to say, the citizen as well as the officer should know whether the city is running ahead or behind financially. Denver has never had placed before it an operating ac- count, either as a part of a budget or at any other time. Need for a Surplus Account In addition to a comprehensive statement of revenues and ex- penses, it is necessary to know whether there has been a net increase or decrease m the current surplus or deficit. This is affected not only by the excess of revenues or expenses, as the case may be, but also by a large number of other things, such as: writing off of uncollect- ible taxes; discount or premium on sale of municipal credit; losses or waste of stores; losses through bank failures, defalcations etc BUDGET 539 Exact information of this kind has not been made available in the past as part of the statement of affairs before appropriations were made and tax levies fixed. Need for Debt Statement A balance sheet does not give all the information required about indebtedness. The statutes and also the Denver charter place certain restrictions on borrowing power. Complete data in summary form should be included as a part of the budget so as to afford a compre- hensive picture of the entire debt situation. The ICeeel for a Fund Statement Council is not in a position to think about future funding unless it knows the. condition of each of the different funds or classes of funds. It is necessary to know the unappropriated balance or re- serves of each fund, the unexpended balances of appropriations, the amount of the unexpended balances which are unencumbered by con- tracts, open market orders, etc. To make all of such data available, a revision of the present accounting system in the auditor's office is necessary, the need thereof being more fully set forth in that part of this report relating to accounting and auditing. However, the in- stallation of a proper system might be made in a short time, and it would then be possible to prepare adequate fund statements as a part of the budget for the use of council and also for the information of the public. Comparative Summary of Revenue Estimates The estimates o£ revenues which are prepared and submitted should be in such form as to lend themselves to clear thinking about two questions, viz: (1) revenue raising policy to be adopted and (2) adequacy of return. Both of these ends are subserved by arrange- ment of items of revenue estimates according to the character or method of providing income to the city. As bearing on the question of revenue policy, it is desirable to clearly distinguish between taxes in their several forms, local assessments, leases, privileges, licenses, franchises, etc. Each of these methods of raising revenue has an important bearing on the economic and social relations in a com- munity which must be taken into account in deciding whether the revenues shall be produced through the exercise of' one power or an- other of the government. From a summary picture of the amounts produced every question of policy can be raised and considered in relation to the return derived from such imposition. Comparative Summary of Expenditure Estimates Before decision is reached as to what amount should be appro- priated by the city, the proposed expenditures should be analyzed and presented in as many different ways as there are relations to be con- sidered. (1) It is necessary to know the amounts requested by each 540 DENVER organization unit or officer to whom appropriation is to be made. (2) It is desirable also to have clearly set forth the amount asked for for each kind of activity or class of work to be carried on — a state- ment needed to understand what is to be done with the services and supplies to be purchased. (3) With a view to determining what con- ditions should be attached to the funds, it is necessary to have an analysis which will indicate the amounts requested for personal serv- ice, supplies, materials, equipment, etc. — a statement needed as a basis for considering items of appropriation (4) To lay the founda- tion for thinking about the method of financing, it is desirable to have an exact statement as to what amount would be needed for ex- penses, what amount for capital outlay, fixed charges, etc. (5) As a means for determining what is to be the amount appropriated from each class of funds, it is necessary to have the analysis which will show to what fund or class of funds the estimated expenditures are to be charged. Supporting Detailed Schedules of Estimates The summary tables or statements above referred to should be brief enough to enable one using them to get a very quick impression, and, if possible, each statement should be capable of being presented on one page. The various relations and facts having been presented in summary form, the questions which may be raised with respect to each of the several items making up the summary statements should be answered in detailed schedules or supporting documents, so as to enable the citizen or the officer to go into any subject intensively if he may wish. INDEBTEDNESS 541 INDEBTEDNESS Bonded Debt The general city bonds outstanding December 31, 1913, amounted to $1,436,300. The other bonds outstanding at that time, as set forth, in the annual report of the auditor, were park district bonds, $2,511,- 000; improvement bonds, $804,300, and local improvement bonds. $4,778,300, making a grand total of $9,529,900. The citizens of Denver have a dual control over the amount of bonded debt which may be incurred. In the first place, there is a charter limitation of three per cent on the assessed valuation, except- ing, of course, bonds for public utility purposes from which the city will derive revenue, and secondly the charter prescribes that bond issues must be approved by vote of the people. Some of the outstanding bonds are serial in form, and some an? dependent upon sinking fund provisions for their redemption. For example, of the general city bonds outstanding, those issued in 1904 are dependent upon sinking funds, while those issued subsequently are serial, as shown by the accompanying table . It is suggested that hereafter only serial bonds be issued. Through- out the country sinking funds are becoming obsolete as a method of paying indebtedness, because however well they may be administered, it is a cumbersome method of accomplishing the desired result. Not only is there the initial obligation to keep the funds properly invested, but equitable assessments upon the taxpayers during the period of the loan involves complicated mathematical computations if the debt is to be paid at maturity. Evidence is abundant in cities, counties and states throughout the country of funds to which proper contributions have not been made from year to year, with the result that upon maturity of the loans these funds were found to be short of the amounts neces- sary to pay the debts for which they were created. The serial method of paying debt not only obviates the administra- tive requirements of the sinking fund method, but it also is cheaper and imposes a lighter burden upon the taxpayers. Moreover, its opera- tion is so simple that it is easily understood by the average citizen. The last legislature of Massachusetts passed a law that neither the state nor the cities or counties within the state might issue sinking fund bonds — that only serial forms were to be used. In Denver none of the sinking funds was on an actuarial basis at the time of our sur- vey. Two of the so-called sinking funds noted in the above table, those for the Auditorium bonds and voting machine certificates, are used only for clearance purposes. These two are unnecessary and should be abolished, inasmuch as the debt is being paid serially. The auditor realizes that the operation of sinking funds is a scien- tific matter and that the only proper method for making annual pay- ments to such funds is on the basis of actuarial computations. He stated that it was his desire to place funds on such a basis. How- 542 DENVER ever, each year council has levied a millage for sinking fund purposes irrespective of the amounts which should be paid into the sinking fund. In other words, the levy for sinking funds was fixed first and then pro rated on a percentage basis to the several funds. The levy of 1913 was $80,392.63, and of 1914 was $80,380.33. Although practically the same amount was levied in each year, they were distributed to the several funds on a basis which varied widely as between the two years. The procedure followed heretofore should be corrected. Bach year there should first be ascertained the correct amount due the sinking funds, and such amount should then be included in the tax levy. In connection with the citation of the Massachusetts law with re- spect to the kind of bonds permitted to be issued, it is worthy of notice that Massachusetts has also adopted a definite schedule of maturities for the several purposes for which bonds may be issued. The object of this schedule is to coordinate so far as possible the life of the bonds with the life of the assets to be purchased from the proceeds of the bonds. The condition has been found to exist in that state, as it does in many communities throughout the country, of issuing bonds for a period two or three times as long as the life of such assets. Denver would do well when planning subsequent issues to adhere to the Massa- chusetts principle. In order that the highest prices may be realized from bond sales, they should always be advertised in advance. We were informed that this has been done in practically all cases, but that in some recent in- stances when it became necessary to secure bond money for preliminary work on improvements, some of the local improvement bonds were sold at par without advertising. The procedure in such cases was for the treasurer to deliver the bonds to the persons who desired them, on approved requisitions made to the board of public works. These were six per cent bonds and naturally a desirable investment. It is sug- gested that hereafter when it becomes necessary to sell bonds in so small installments that in the judgment of the board of public works advertising would be too expensive, form letters requesting bids be prepared and sent to the local bond nouses. Temporary Loans The city and county government has no power under the charter to issue temporary loans. During the first part of 1914 a large amount of warrants accumulated and it was impossible to pay them because of the fact that collection of taxes was delayed. These outstanding war- rants practically amounted to a temporary loan and it was necessary to pay interest on the amount thereof. "While there are usually some war- rants outstanding, yet the condition above referred to will probably not exist again. INDEBTEDNESS B B B 543 p re b; b' cd O CD 4 td o B CD CD •a CD CD » c? re re 11 o re CD CD CD CD CD O B B B B CO H» C+ !T+ c+ H- >T] O o 2-1 CD CD re B^ t. 1, b. 20, c-+- vT o p c-t- CD M M M h-i CD CD CO CO o © o O 00 rf^ rf^ 03 a "' Q re to 3j S r* e* -P "o> CD B CD _1 K— o o hj 3. — 1 M b p ej. x> CO © VI Htj _1 h-» p p e-t- CD O o CD re c£ CD CD P CD CD 9= 1-1. Vj CD P 1-1 -93- !■£»• )-> C2 *> to CO M CO ~3 I- 1 S-0 P o © J 50 CO oo J.O 00 "en o "© "go B B o O o o o fn B o © © © © B'^ CKJ b © Q b © © © ° o o ■ee- ■&■ -3 CO to B B CO -J 05 co J-> JNS to -a M "h- 1 "co CO "#» CO B F CO ™ to -a <33 M © U1 CO co h- 1 ^ bo GO © CO in • as CD O h- 1 -3 i- 1 -ee- ■m- -j to M to W o rf*- en CO M "h-> © CO © p "en "^ p -^ -a to CO oo CO g- *- p © oo en ^ to co b rf^ CD M o CO CO co 544 DENVER AUTOMOBILE SERVICE Central Garage Merely a Storehouse Most of the automobiles owned by the city, except those belonging to the police and fire departments, are stored in what is known as the central garage, which is located in the repair shop building and is under the supervision of the commissioner of finance. It is nothing more than a storehouse, however, because each car is assigned to some particular department or official, and each has its own driver, the latter being under no central supervision whatsoever. Have Cars Subject to Requisition An inquiry into the uses made of the various cars indicates that three of them might, with advantage, be pooled and made subject to requisition by any of the city departments upon approval of some central authority. These three are the Pierce-Arrow, assigned to the commissioner of finance, the Stoddard-Dayton, assigned to the sheriff, and the Chalmers, assigned to the mayor. Install Service and Cost Records Abuses arising from misuse and overuse of city owned automobiles are a subject of criticism in many cities. To prevent such abuses some cities have installed a system of service and cost records for each car. This should be done in Denver. At the present time not only are no service records maintained, but no accounts are kept of the cost of supplies and repairs on any particular machine. In fact, there is only one machine (that assigned to the commissioner of finance) for which it would be possible to compile the repair cost from the records which are maintained in the repair shop. "With respect to the other cars, each department requisitions tires from time to time, and the cost thereof is charged against the appropriations of the particular depart- ment, together with supplies, materials and equipment used for sundry other purposes. Similarly, many parts, fittings, etc., are purchased direct by the departments and not shown on the repair shop records. Likewise, no reports are made showing the trips made and distances traveled. It is therefore impossible to ascertain the cost per mile of any of the city automobiles. In short, there is almost an absolute lack of data which any administrative official would need if an intelligent and efficient control over the city ears were to be exercised. Nothing to Indicate Ownership To render the problem of administrative control still more diffi- cult, the signs which at one time were painted on the sides of the cars have been removed, and there is now nothing on any of them to indi- cate that they are owned by the city. In this connection we submit that as a matter of principle each piece of equipment of every kind which is loose and movable should have some designation thereon in- dicating that it is owned by the city and county of Denver. Particu- AUTOMOBILE SERVICE 545 larly is this needed on wheeled vehicles, and above all on automobiles. Although the signs may have been removed in good faith to prevent criticism of misuse when in fact certain instances may not have been misused, still the fact remains that the presence of signs on the city cars would tend to prevent misuse. DEPARTMENT OF FINANCE 547 Part II — Sundry Commissions and Offices Not Under Departmental Jurisdiction CIVIL SERVICE COMMISSION 549 PART II— SUNDRY COMMISSIONS AND OFFICES NOT UNDER DEPARTMENTAL JURISDICTION CIVIL SERVICE COMMISSION Supplemental to the discussion of civil service under this head, those phases of it which are peculiar to the department of safety and the department of improvements are also discussed in those sections of the report relating thereto. Organization On February 14, 1913, an amendment to the charter was adopted, effective in June, 1913, putting all positions and employments under civil service regulations except a few exempt positions. The civil service commission was reorganized in June, 1913, and its energies since that time have been devoted to the preparation of new rules and classifications and to the holding of examinations for placing em- ployees under the jurisdiction thereof. The commission comprises three members, appointive, under the charter, by the mayor. At the time of our survey the staff consisted of a secretary, an examiner, a recording clerk and a stenographer. It is to be noted in passing that this size staff should prove adequate for conducting all of the work of the commission for a long time to come — even though a complete efficiency system for all city employee's be installed, and the writing of payrolls of all departments be centralized in the office of the commission as hereinafter recommended. Examinations for placing the employees under civil service protec- tion were non-competitive. While it is unquestionably better to hold non-competitive examinations' than to hold no examinations whatso- ever, we submit that it would have been better to have made the ex- aminations competitive. The old employees would still have had the advantage of their experience in and knowledge of the local govern- ments as against outside competitors. Moreover, an advanced marking might have been given the former if desired. In either case, it would have resulted in weeding out whatever incompetents were on the city and county payrolls instead of blanketing them under civil service protection — which is what non-competitive examinations usually amount to. Need for Standardization of Salaries Credit is due the new commission for its efforts to improve the classification of employees. The new classification is based upon that in use in Chicago. While it is a marked improvement upon the former classification, yet it is to be noted that what is needed is a complete efficiency system which will not only classify the employees, but pro- vide adequately for their promotion and demotion on definite factor ratings given them in the respective departments. The trouble in Denver with respect to the civil service regulations is the same as that 550 DENVER in most cities, namely, that it is potent mostly in keeping employees on the city payrolls irrespective of their relative efficiency. The Denver situation is particularly bad because of a charter provision (new sec- tion 301, old section 201), which provides that — ' ' When the force in any department is reduced, the per- son last certified to such department for employment shall be first laid off; and when the force in such department is in- creased, persons suspended shall be reinstated in the order of their original certification." Thus it becomes incumbent upon a department head when reduc- ing his force to lay off the person or persons last certified, irrespective of the fact that such person or persons may be the most useful of any on the roll. Also when a department head wishes to increase his force he is compelled to appoint (reinstate) those who have been laid off, even though they may have proven to be ineffective and useless em- ployees. There are bound to be many complaints about civil service in Denver so long as this provision remains in the charter. It should be repealed without delay. In adopting a real efficiency system more flexibility should be provided than exists at present. At the present time if an employee has been placed under civil service regulations, administrative officials at the heads of departments, bureaus, etc., are unable to give such em- ployee even so much as a five dollar promotion without the latter go- ing through the process of an examination. Since administrative offi- cials are held responsible for results, it is obvious that means should be placed in their hands for securing such results. In short, that they should be enabled to recognize and reward meritorious service, and, on the other hand, to discourage inefficiency. Such power should of course be exercised only within certain limitations, to be definitely prescribed as a part of the system. An adequate standardization of positions and the methods of appointment, promotion, demotion and transfer would 1 — Help administrative officers by enabling them to administer more effectively 2 — Help the council by eliminating all requests for salary increases, because increases would be made automatically and only on the basis of written records currently built up 3 — Help each employee by affording a definite means whereby, if efficient services are rendered, promotion is assured. Appropriations Should Not be Curtailed A tendency to curtail the appropriation for the civil service com- mission was manifested in the 1914 budget. In fact the amount ap- propriated was sufficient only for the first few months of the year. A supplemental appropriation was made and the spirit which led to the making of the supplemental appropriation should control in the future. Having established a civil service commission and provided for the administration of certain rules and regulations, the council should not fail to appropriate adequately to carry out its own ordi- nances and the provisions of the charter. JURY COMMISSIONER 551 JURY COMMISSIONER Organization The jury commissioner is appointed for a maximum term of two yars by the board of judges, comprising the judges of the county, dis- trict and juvenile courts. He receives a salary of $3,000 a year. His office staff comprises a deputy and such temporary assistants as may be granted by the council. Improved Method of Preparing Jury List The jury law of 1911 requires the jury commissioner to prepare and certify at least annually a list of persons qualified to serve as petit jurors. This list must include not less than two such persons for every one hundred inhabitants of said county and not more than two for every seventy-five according to the latest census, state or federal. In preparing this list the present commissioner has inaugurated a plan which will undoubtedly prove of much benefit to the entire county. Instead of selecting names of persons without regard to the business houses where said persons are engaged, as was formerly the practice, and thereby embarrassing many firms by making excessive drafts of jurors therefrom, he is establishing a card index system which will enable him to select jurors upon a percentage basis, so that the minimum number possible will be selected from any one business, house in a given year. The list (card index) of available jurors is based upon lists furnished the jury commissioner by the business firms of this city. The plan appears to have many advantages. Its use will begin with the next jury wheel, about July 1, 1914. Selection of Jurors * Inasmuch as the general public is unfamiliar with the character of safeguards thrown about the process of selecting jurors, we quote here a brief excerpt from the law relating thereto (laws 1911, Ch. 159). It is provided that the names on the jury list shall be written on slips — one name on each slip. "They shall be uniform and shall be so folded as not to permit the writing or printing thereon to be seen. The jury commission shall, in the presence of the county clerk and one or more of the members of the appointing board, deposit these slips in a box prepared therefor and the jury commissioner, county clerk, and one or more of the members of the appoint- ing board, shall lock and seal, each using his own separate seal, and deliver said box to the county clerk to be held by him." "The several courts of record, or any judge thereof, shall from time to time signify to the clerk of such court the num- ber of jurors required to be summoned, and said clerk shall then go to the office of the county clerk and in the presence of the jury commissioner, the county clerk and one or more 552 DENVER members of the appointing board, shall open the box and draw the required number of names and gertify same to tie sheriff, who shall summon them for jury duty according to law. Said box shall be cylindrical in form, of adequate size, suspended in a suitable frame, and so devised as to be turned with a crank, and thoroughly to mix the slips. Said box shall be provided with an opening only large enough to admit a man's hand. The clerk, before drawing therefrom, shall turn the crank a sufficient number of times thoroughly to mix the slips. He shall then, without seeing the names on any slip, draw out of the box one slip, and continue to draw in like manner, one slip at a time, until the required number has been drawn. When the drawing is finished the box shall be locked and sealed by the jury commissioner, the county clerk and one or more of the members of the appointing board, each using his own separate seal, and shall not again be opened nor the seals broken until another drawing, except in pursuance of law." Present System Adequate It must be recognized that the preparation of lists of jurors and their selection for any particular panel honestly must always depend upon the integrity of the officials responsible therefor. We did not witness an actual process of selecting jurors' names from the wheel. However, in so far as any system can guarantee to a community fair and impartial juries, the present system of selecting jurors, as sup- plemented by the proposed plan of preparing jury lists, is adequate if properly operated. ELECTION COMMISSION 553 ELECTION COMMISSION Organization The election commission consists of three members, all of which are elected. Except immediately before the holding of elections, when judges of election and extra clerical help are engaged, the staff of the office consists of one secretary, who is also a lawyer, and one clerk, who is retained at $3.00 per day. It is the duty of the commission to supervise all elections^ primary, general and municipal, and to supervise the registration of voters. In the supervision of elections the commission designates the judges of election, designates the places at which the polls shall be located, places advertising in connection with the election, conducts the official canvass of the vote, provides all printed material, such as ballots, sta- tionery, registration book, ballot boxes, and supplies used in connec- tion with the election, receives nominating petitions, and provides for the registration of electors. Commissioner of Safety to be a Member of Election Commission On June 1, 1915, in accordance with the charter provision, which goes into effect that date, the personnel of the election commission and its plan of organization will be changed. The commission will then consist of the commissioner of safety, the city auditor and one com- missioner elected at large. All of the functions of the present commis- sion will be transferred to the new commission. The supervision of elections may be said to be one of the most im- portant functions of government. In no department are honesty, in- tegrity, courage, and efficiency more necessary than in that depart- ment, which has for its function the protection of the franchise of the citizens. For many years in American cities elections were affected in one way or another by the police. Indeed, the history of municipal gov- ernment shows that the use of the police in controlling elections and in defeating the will of the people at the polls by an abuse of their power was for many years a part of the political program. Not only did this tend to destroy the efficiency of the police, but it likewise served as an aid to corrupt practices. There is always the temptation to use the police in connection with elections. It took many years of determined effort to remove the police from politics ; in those cities the attempt has succeeded, while in others they continue to be a part of the partisan political machinery. Nothing can be more destructive of police effi- ciency and nothing more conducive to fraud in elections than the use of the police by politicians at election time. If the present law, which designates the commissiouer of safety as a member of the election commission, goes into effect, Denver will take a step backward in the matter of honest elections. 554 DENVER In discussing the defects of the law, there is no intent to refer to the incumbent of the office of commissioner of safety. By making the commissioner of safety a member of the elections commission, the two large uniformed bodies, namely, police and fire forces, will unquestion- ably be "thrown" into politics, regardless of how efficient or how honest the incumbent of the office of commissioner of safety may be. To have a commission composed of the city auditor and the commis- sioner of safety, places the machinery of the elections into the hands of officials who would be parties at interest, if renominated. The fact that the present election commissioners are in practically the same position with regard to their own re-election does not in any way affect the situation. Both the auditor and the commissioner of safety, if they efficiently perform the functions now imposed upon them by law, are responsible for departments which need their con- stant attention and supervision. The conduct of an election is by no means a simple matter. The work of the election commission needs constant attention, and to this end the commissioners should be restricted from holding any other office or engaging in any other business. Denver, with its three elec- tions a year, differs from other cities in this respect. Repeal of Law Recommended The repeal of this statute is recommended and the adoption of a law creating an elective commission which shall be appointed rather than elected is urged. Method of Selecting Judges of Election Defective In municipal elections the judges of elections are selected and ap- pointed by the members of the commission, each member being entitled to appoint one out of each three judges in every polling place in the city. In state elections the judges of elections, while officially ap- pointed by the commission, are selected and nominated by the chair- man of the county central committees of the two parties casting re- spectively the highest and next highest vote in the preceding election. The county central committees are required to submit 'the names of those designated by the precinct committee. The commissioners have no power to request that the nomination of persons whom they believe to be unqualified be withdrawn. No Special Qualifications Required for Appointment The judges of election are the officers through whom the com- mission conducts the registration of the voters and the counting of the votes at the polling places. In their respective precincts they are ex- actly what their title indicates, judges of elections. They pass upon the qualifications of the voter to vote, and protect, in theory at least, the franchise of the voters by preventing persons not entitled to vote from exercising the franchise and by securing an honest count of the ballots cast. In the performance of this function they must pass upon ELECTION COMMISSION 555 quasi legal matters in that their interpretation of the law at the poll- ing places is practically final. Although these judges of elections are required to pass upon ques- tions involving an interpretation of the election law, they are not re- quired to have any special fitness or any special qualifications for this work. Whether they can read and write legibly, whether they have any knowledge of the election law, whether they have an understand- ing of the qualifications of voters, whether they understand the method of counting ballots, or indeed, whether they can add a column of fig- ures, are questions upon which the election commission has no informa- tion. Appointees are not even required to produce character certifi- cates. Thus, the entire election machinery is a matter of political patronage, and this important function of government is practically left in the hands of the ward politicians. While the theory that the judges of election are in effect watchers protecting the interest of the representative political parties participating in the election, may or may not be a true assumption, the fact remains that all judges of elec- tion should be required by law to have such qualifications as would be productive of efficiency in the conduct of elections. While the law holds the commission responsible for the honest conduct of elections, it does not give the commission the power to de- mand that judges of elections nominated by the representative polit- ical parties shall be men of good character and of sufficient education to enable a proper performance of their duties. Therefore, it is rec- ommended that the law be amended and that all persons nominated by the representative parties to serve as judges of election and all those selected by the commission in municipal elections shall be re- quired to file a written application upon a specially prepared printed form, upon which they shall be required to furnish sufficient informa- tion concerning their history, education, occupation and qualifications to enable the commission to determine their fitness for appointment. Clerks of election should be required to do likewise. The law should give power to the commission to refuse to appoint any person who, in the opinion of a majority of the commissioners, is unfit either by training or character to hold such a position. If it be deemed wise that the nomination should come through political parties, the com- mission, while not having the power to nominate, should have at least the power to reject those nominated. 556 DENVER PROCEDURE Marking of Ballots with Ink Unnecessary Electors are required to mark their ballots with, pen and ink. The marking of the ballot with ink is an unnecessary procedure which has resulted in disfranchising many voters, due to careless use of ink and accidents in the booth. It should only be necessary for the voter to mark his ballot with a lead pencil, and pencils of uniform grade of lead should be provided by the commission. This would be a more convenient method for the voter of ordinary intelligence and it would also be considerably more economical. Judges Should be Prohibited from Marking Number of Ballots Each ballot has two stubs at the top, upon each of which appears the printed number of the ballot. Upon handing the ballot to the elector the clerk removes the first stub. Upon the return of the ballot ]>y the elector when voting the clerk removes the second stub, writes the number of the ballot in the upper left hand corner, and pastes down the corner of the ballot over the number. This is done pursuant to law upon the theory that in the event of a dispute over- the right of an elector to exercise his franchise at a particular election or a recount, it will be possible by opening this corner of the ballot to determine which ballot the contested voter cast. Thus, the secrecy of the ballot,, to which protection every citizen is rightfully entitled, is destroyed. Not only is the possibility of protecting the voter destroyed by this practice, but it affords and requires entirely too much handling by the judges of election. The use of the second stub on the ballot is unnecessary and only adds to the amount of labor and the opportunity for fraud. It is therefore recommended that the use of the second stub on the ballot be discontinued and that the practice of permitting and requiring judges of election to number each ballot be abandoned. Law Requires Many Precincts to Have Double Set of Judges Chapter 76 of the laws of 1913 directs that in all precincts where at the last preceding general election 300 or more votes were cast, the election commission shall appoint or cause to be appointed three addi- tional judges of election to supervise the canvass and make returns. These additional judges are to be known as "counting judges." The election commission is divided in its opinion as to what is meant by "the last preceding general election." Thus, 45 or 126 precincts in the city (dependent upon a court decision as to whether the last munici- pal election or the last state election is meant) will fall within this, class and necessitate the appointment of a duplicate set of judges. Continuous Accounting Conducive to Fraud This act requires that counting judges shall meet at 8 a. m. on the day of election, organize, and select two clerks in each of those ELECTION COMMISSION 557 (45 or 126) precincts. The act further requires that at 8 o'clock, or as soon thereafter as the counting judges shall have organized, they shall receive from the regular board of judges all ballots that have been cast up to that time, and that the receiving judges shall proceed to use other ballot boxes for the reception of future ballots. .The counting judges will then proceed to count the votes cast up to 8 o'clock in the morning. When they shall have canvassed the vote in this ballot box they must return the empty box to the receiving judges and exchange the same for a box containing the ballots cast since the first count. This procedure provides for a continuous count, since the judges having counted one set of ballots are directed by law to begin the count of the second set, and so on until the polls close, and all the ballots ha've been counted. The procedure to be followed by the counting judges in making these canvasses is the same as is ordinarily followed in the canvassing of the vote under the present law after the polls have closed. Section 8 of the law requires that the receiving judges, upon de- livering a ballot box to the counting judges, shall certify the number of persons voting and the number of ballots which should be found in each box. This statement must be in writing. Section 9 provides that watchers be permitted to observe the count by the counting- judges, but it requires, under a penalty of imprison- ment and fine, that all these judges, clerks and watchers and all other persons present at the counting shall take, in addition to the oath now prescribed, an oath that they will not in any manner make known to anyone the results of the count before the closing of the polls. No Prohibition Against Leaving Polling Places This section, however, does not prohibit the counting judges, clerks or watchers from leaving the room in which the count is being conducted, nor does it state how much time shall elapse between the exchange of ballot boxes, but merely states that as soon thereafter as the counting judges have canvassed one set of ballots they shall pro- ceed to canvass those cast up to that time. Thus, under this law in 45 or 126 of the largest precincts in the city there will be a continuous counting and handling of the ballots. This act, if put into operation, will encourage fraudulent practices because of the inability of the commission to control the watchers; and furthermore the judges in a district during a time in the day when the voting is particularly light, could, if they desired, detect the man- ner in which an elector votes. Since the law would affect only 45, or at most 126 precincts out of a total of 178, there would be many precincts in which the count must proceed in accordance with the regular practice, and since at the an- nouncement of the final vote at the close of the polls in one of those districts having counting judges, any watcher may ask for a recount, it will not necessarily facilitate the count. 558 DENVER Aside from the fact that the procedure required by the statute is conducive to fraud and does not serve any particular advantage, since it does not apply to the entire city, it is so loosely drawn as to be un- workable. The contention of the two members of the election commission is well founded and the commission is justified in reapportioning the districts to avoid the dangers of this procedure. The law would also impose upon the city the additional expense of the salaries of 225 or 630 clerks and judges. No precinct or election district should have more than 300 voters. Therefore, the law providing for the double set of judges and the continuous count should be repealed. School Houses Not Used as Polling Places Private houses, stores and other types of houses are rented for use as polling places. The commission is frank in stating that when it does not interfere with the convenience of the voters, polling places have been rented on a basis of political patronage and sometimes on a quasi-charitable basis. Not a single school in the city of Denver is used as a polling place, first, because election day is not a legal holiday in the city ; and second, because the plan of using the school houses has met with the disap- proval of the school board. It is needless to state in this report the many advantages-of using school houses as polling places. It is recommended that the school board grant permission to the election commission to use the school houses as polling places. The Use of Fire Stations Should be Discontinued Many fire houses are used as polling places. While this practice may be economical, it should be discontinued, first, because a fire house should never have anything connected with it that may pos- sibly interfere with the quick dispatch of apparatus in responding to alarms; and second, because the uniformed police and fire forces should be kept as much out of politics and political discussions as is possible. Method of Registering Voters While it is necessary under the state law for an elector to register with the election commission if he intends to exercise his franchise, it is not necessary that the registration be personal or that he register at each election. If he fails to vote at one general election, however, his name is struck from the register and he is required under the law to register or to be registered if he intends to vote at a succeeding election. The law permits a householder to register members of his family and in some instances to register persons boarding or residing with them to the number of three. Each person registering is required to ELECTION COMMISSION 559 take an oath and to sign his name in the register, but he is not re- quired to sign his name at the time of voting. It is true that the watchers or judges have the right under the law, in case they suspect fraud, to insist upon an elector signing his name, but even this signa- ture does not afford a comparison if the elector was registered by some other member of his family or by his boarding mistress. No Verification of Registration List There is no verification or investigation of the list of registered voters through the election commission or any other official body. Thus, in certain sections of the city where the election judges fre- quently change and the population shifts, it would be comparatively easy for dishonest election workers to vote upon the names of persons who registered many years ago, but since died or moved away. Of course, to do this in accordance with the present method of registra- tion, it would be necessary for them to do it each year. Allowing persons to register three boarders or lodgers is a prac- tice which, whether abused or not, at least lends itself readily to fraud. Personal Registration Should be Required at Every Election It is useless to spend great sums of money to develop efficient methods of governmental control and administration if the will of the people may be thwarted by corrupt election practices. So sacred should be the ballot as a means of expressing the will of the people, that every possible safeguard should be thrown about an election, and the elector, in order that his right of franchise shall neither be inter- fered with nor destroyed by dishonest election practices, should be willing to suffer ordinary inconvenience and submit to honest inquiry. Therefore, since the experience of other large cities has proved that the absence of personal registration at each election is conducive to fraud, it is recommended that a statute be created requiring that electors be required to register personally at each election, or at least at the general election. True, to require personal registration is to inconvenience the voter to the extent of requiring him to answer a certain number of questions and to sign his name once or twice a year, but the voter who is unwilling to submit to this inquiry in an effort to protect the franchise of the electorate of the city, is scarcely worthy of the right to exercise a voice in the selection of the officers of his city or his state. Lack of Investigation Conducive to Fraud Surely, Denver's elections have not been so wholesome and free from fraud in the past as to warrant the election commission taking for granted that the registration list represents only those legally en- titled to vote. The fact is that the. commission does assume that every name upon the registration list is there legally, because there is no effort whatever to investigate or check the registration list to deter- mine whether fraud is being perpetrated or not. The commission de- 560 DENVER pends entirely upon the election judges protecting the city against false voting and illegal registration, but while depending upon^these officers for this protection it does not even attempt to determine their honesty, capability or intelligence. The election officials, so-called judges of election, are the personal selections of interested partisan politicians. It is argued that in each polling place the two dominant political parties are represented on the board of elections, but in precincts or districts where one or the other of the dominant parties has a very large majority of the voters enrolled in its organization it is not impossible for the dominant party in that neighborhood to control the opposition judge. Then, of course, as al- ready pointed out, there are neighborhoods in Denver where the pop- ulation shifts and the judges change, so that the judges cannot protect the city against the perpetration of election frauds. Provision should be made by law for a careful investigation and examination of the registration list. Eegistration day should be suffi- ciently distant from election day to provide ample time for an ade- quate investigation. Voters should be required to sign their names on election day, as well as when they register, so as to provide a means of comparison of signatures. The commission does not take the ordinary precaution of securing from the bureau of health a list of deaths of adults, so as to strike from the list the names of persons having died. The bureau of health should be required to furnish the election commission within two or three weeks of each election with a certified copy of the list of persons hav- ing died during the year who were 21 years of age or over. ELECTION COMMISSION RECORDS 561 The records of the office consist of the poll books, the office regis- tration books, and copies of the registration books used at the polls, also a book in which the time of the temporary employees is recorded and from which the payroll is made up. All supplies are purchased upon requisition through the bureau of supplies. Cost of Elections The chief elements of expense of elections are salaries of judges of election, clerks, rental of polling places, printing and advertising. The following table shows the cost of the elections held since 1908 : 1908 (May 19th) $48,249.04 1910 (May 17th) 9,364.80 1910 (Sept. 6th) 27,492.35 1912 (May 21st)— Judges and clergs, reg. . .$ 8,640.00 Judges and clerks, elec. . . 11,537.50 Office clerks, etc 8,755.00 Reg. and pol. places 4,460.00 Printing, ballots, etc.... 5,902.66 Publications 2,283.40 Miscellaneous expense. . . . 888.80 1912 Sept. 10th)— Judges and clerks $ 9,460.00 Office clerks, etc 8,382.90 Polling places 1,690.00 Printing, ballots, etc 4,056.55 Publications 359.15 Miscellaneous expense . . . 333.80 1912 (Nov. 4th)— Judges and clerks, reg...$ 7,014.97 Judges and clerks, elec . . . 10,070.00 Reg. and pol. places. . 3,440.00 Office clerks, etc 3,660.15 Printing, ballots, etc 3,336.27 Publications 3,200.70 Miscellaneous expense . . . 333.85 42,467.36 24,282.40 31,055.94 1913 (Feb. 14th) 24,256.39 1913 (May 20th) 29,868.17 1914 (Feb. 17th) 20,923.44 Records Inadequate and Improperly Maintained This table of expenses was prepared by the secretary to the eom- mission and was as nearly detailed as the records would permit. 562 DENVER After each general election the registration books must be copied and clerks are employed at $3.00 per day for this work. After. the last election the commission decided to experiment by having the names copied at the rate of 1% cents per name, instead of on a per diem basis, but neither the commission nor its secretary prepared a statement from the records to determine whether the work was as efficiently done or the exact difference in cost ; and from the kind of records maintained such a comparison was impossible. It is impossible from the time book kept to separate the cost for the copying of the names, since all the employees are listed therein without any statement as to the nature of their services. It is admitted, alhough not supported by financial statements, that the copying of these names on a 1% cent basis was more economical, but the commission is somewhat divided in its opinion as to whether the work was as efficiently performed, although in this case also there are no records to support the contentions of the commissioners. No Card Record of Voters Maintained No card record of the voters is maintained. The copying of the registration list itself after, general election seems to serve no good purpose, and it is recommended that the commission seek legislative action. If a personal registration law were adopted, the keeping of this list would not be necessary. PUBLIC ADMINISTRATOR 563 PUBLIC ADMINISTRATOR Organization and Duties The following clause taken from the Colorado statutes affords a brief statement of the duties of the public administrator of the county of Denver. It relates to all counties of over 50,000 population : "In all eases where any person shall die seized or pos- sessed of any estate within this State, or having any right or interest therein, and who shall have no relative within this State who will administer upon such deceased person's estate, it shall be the duty of the judge of the county court, upon the application of the public administrator, or of any other person interested in said estate, to commit the administration of such estate to the public administrator of the proper county." The public administrator was first appointed by the governor, then the statutes were changed and the office was made appointive by the county commissioners. Subsequently, in 1913 (Chap. 124, Acts 1913), the county judge was given the appointive power. The present incumbent of the Denver office has been continued therein for the past seven years. The business relating to his func- tions as public administrator is conducted in a downtown office build- ing. Should be on a Salary Basis At the time the county fee offices were placed on a salary basis this office was evidently overlooked. The public administrator still retains as his compensation all of the fees allowed by the statutes for administering the estates turned over to him. The public administrator informed us that there were about 50 cases in 1913, and that about 60 cases were pending at the time of our survey, April, 1914. As the city and county grow in population the fees of this office will increase. Throughout the country arguments against the fee system of com- pensating public officials have been accepted as sound. Even in Denver, county officials who were formerly compensated by the fees collected have, as noted above, been placed upon a salary basis. "We see no good reason for making the office of public administrator an exception, and therefore recommend that legislation be secured which will require 1 — That all fees arising from the administration of estates by this office, and also such interest on bank deposits as is not credited to particular estates, shall be turned over to the treasurer of the city and county of Denver 2 — That the expenses for conducting the office be provided by appropriation in the annual budget, and 564 DENVER 3 — That the amount thus allowed in the budget for any given year shall not exceed the total amount of fees turned over to the treasurer by the public administrator during the preceding year. Fully recognizing the relation of this office to the judiciary, we, nevertheless, suggest that the statutory change as indicated would have a salutary effect, in that it would bring the office within the governmental organization and would establish a closer contact with the financial, auditing and other administrative departments. As a means of ^lustration it may be cited that the public administrator of each of the counties within the city of New York is on a salary basis. The fact that private administrators receive their compensation on a fee basis is not analogous. For example, more estates are handled by public administrators, the average size thereof is much smaller, all relatives are in other localities, if indeed any are alive, and the char- acter of the estates is different. Should an Additional Fee be Charged The present administrator suggests the desirability of securing legislation which will permit of charging against the respective estates, a fractional percentage to cover such overhead costs as rent, light, heat, office supplies, stenography, etc., which cannot be made a direct charge. Whether or not the present statutory fees are ample in this respect would soon become apparent if the office were brought within budgetary control as we have recommended. JUVENILE COURT 565 JUVENILE COURT JURISDICTION The functions of the juvenile court may be grouped as follows : 1 — The trial of juvenile delinquents 2 — The trial of juvenile dependency cases 3 — The supervision through probation of juvenile delinquents 4 — The trial of adults in all cases where a crime has been com- mitted against the child, such as non-support of children contributory delinquency, rape, etc. 5 — The hearing of all proceedings in adoption cases 6 — The enforcement of the mothers' compensation act 7 — Domestic relations cases 8 — The supervision of the detention home 9 — The trial of youths between 16 and 20 not classified as juvenile delinquents. Of these functions the greatest amount of time is consumed in the trial of adult eases and the supervision of delinquent children through probation. The enforcement of the mothers' compensation act involves not only the conducting of official hearings before the court upon applica- tion of mothers for benefits from the mothers' pension fund, but also investigation of the home conditions, history, and character of the par- ent tending to prove whether or not the mother is a proper person to care for the children with financial aid from the state. In non-support proceedings there is the same necessity for investi- gation. 5G6 DENVER ORGANIZATION The juvenile court as at present organized was established in 1907. Prior to that time and after 1901 the county court, through a branch devoted to the trials of juvenile cases, constituted the juvenile court. Before the establishment of the juvenile branch of the county court in 1901, with few exceptions, cases of juvenile deliquency were prose- cuted and tried in the same manner as adult criminals. The establish- ment of the juvenile court in 1907 was pursuant to a statute which separated the juvenile court from all other courts and created it as an independent court of record. The present judge, who was originally ■appointed while a judge of the county court to sit as judge of the juvenile branch, was subsequently appointed in 1907 as judge of the juvenile court, to which office he has since been elected four times. Associate Judge a Woman In his administration of the court the judge is assisted by a woman, whose official title is clerk of the court, who sits as an asso- ciate judge. Her duties include supervision of the probation officers, of whom there are five, and service as division clerk, clerk to the court and master in chancery. As master in chancery she is in effect an associate or advisory judge. In all proceedings affecting children, except when the judge sits during a jury term in adult cases, she sits with him as a master in chancery. All proceedings in the court, in which under usual criminal procedure* a child would be a defendant, are conducted in chancery, thereby changing the position of the child from that of defendant to that of a ward of the state. Thus, no child is ever charged with a crime in the juvenile court, and is dealt with "as far as practicable not as a criminal but as being misdirected and misguided and needing aid, help, assistance and encouragement." It is by virtue of the court sit- ting in chancery that the judge is empowered to direct the clerk of the court to sit as associate judge or master in chancery. In no instance does she render decisions or pass sentence, but merely advises the court as to the disposition of cases, and assists in the examination of the children. The present incumbent has been clerk to the juvenile court since 1903. Officers and Attaches of the Court The subordinate officers and attaches of the court and their sal- aries as they appear on the payroll are as follows : Salary. Secretary to the judge $ 900.00 Clerk to the court 2,000.00 Court stenographer 2'00O.0O Deputy clerk l^Oo'oO Complaint clerk 1 200.00 Chief probation officer 1^500.00 Probation officers, 3, each 1^200^00 Probation officer, 1 900.00 JUVENILE COURT 567 In addition to this staff there are a policeman and a deputy sheriff assigned to the court. There is no bailiff or division clerk. The duties of the division clerk are performed by the clerk to the court and the duties of bailiff are performed by the deputy sheriff. Payroll Should Show Actual Salaries Paid In several eases the salaries of the officers and attaches of the court as shown by the payroll are not the actual salaries received. The changes in salary which do not appear upon the payroll are as follows : The clerk to the court appears upon the payroll at $2,000 per year. She receives, in fact, $1,820 a year, since she voluntarily contributes $180 per year out of her salary to the police officer assigned to the court. The court stenographer appears upon the payroll at $2,000 per pear, while in fact he receives but $1,820, since he contributes $180 per year of his salary to the secretary to the judge. , Even the salary of the judge shows upon the payroll as $4,000, while in fact he receives but $3,580, since he contributes $35 per month of his salary to his sec- retary. Thus, the secretary to the judge, who appears upon the pay- roll as receiving $900 per year, because of the contributions from the judge of the court and the court stenographer, in fact receives $1,500. The chief probation officer appears upon the payroll at the rate of $1,500 per year; he contributes $300 per year of his salary to one of the probation officers, making his own salary in fact $1,200. The pro- bation officer who receives this contribution appears upon the payroll at $900 per year, but because of the contribution by the other proba- tion officers he in fact receives $1,200. This situation is due to the effort of the judge to provide addi- tional probation officers and so increase the efficiency of the probation system and at the same time practice economy. The salaries of the attaches of the court have for the most part been fixed by statute. The court could get no additional appropriation out of which to pro- vide for the appointment of these ueeded additional probation officers. The statute provides for the appointment of a division clerk, a bailiff and a chief probation officer, and fixes their salaries. The judge of the court requested the board of county commission- ers to allow him to arrange the salaries of the employees of the court so as to provide a fund which would permit of engaging the additional probation officers without increased appropriation. The city attorney advised the county commissioners in a lengthy opinion that it would not be legal for the commissioners to authorize by resolution the as- signment of salaries, but that the situation could be met as follows: "Therefore, you should advise Judge Lindsey that it is your desire that the payroll be made out in the usual way and that so far as you are concerned you have no objection to him and other officers dividing up their salaries with other persons whom he may employ in the court according to his own discretion." 568 DENVER According to this opinion the board of county commissioners author- ized the judge of the court to arrange the salaries at his discretion so long as the payroll showed the salaries as fixed by law. Although every act in connection with this distribution of salaries was made a matter of record and done with the consent and the sanc- tion of the board of county commissioners and with no intention other than to produce an efficient and economical administration of the juvenile court, and, although the statute fixing the salaries may be unwise, it would seem that the law should be complied with until it can be regularly amended. A payroll should present an accurate state- ment of the salaries ; and to ascertain the salaries actually paid it should not be necessary to go back of the payroll. It is clear that these salary changes were made for the best interest of the court, and indeed represented a sacrifice on the part of the em- ployees in order to produce efficiency; yet to permit such a practice is only to lead to confusion and misstatement of fa,cts about which the citizens have a right to know the truth. The contribution by the clerk of the court to increase the salary of the police officer assigned to the court is wholly unwarranted. Policemen are forbidden by their rules to accept gratuities of any kind and a detail to this court should not carry with it any perquisites or additions in salary. Probation Officers Qualified for their Work There are five probation officers attached to the court. The city is divided into four districts, to each of which is assigned a probation the books of the court. These officers are for the most part specially qualified to perform probation work. All are college graduates and one is a minister. Their previous training includes teaching in elementary and high schools, social service work in connection with children's institutions, boys' club work, and years of experience in probation work. They show by their reports and the manner in which they handle the cases assigned to them a good understanding of their duties and considerable discre- tion as to the cases which should be brought to the court and those which should be settled without court action. The work performed by the probation officers for the year 1913 is shown by the following tables, prepared from the records of the court : Officer A Total number of probationers on hand January 1st, 1914 . 40 of which number 5 were repeaters. Total number placed on probation in 1913 65 of which 7 are repeaters. Committed to State Industrial School 6 Committed to House of Good Shepherd 2 Committed to Peck's Training School 1 JUVENILE COURT 569 Honorably excused 8 Removed from Denver 11 Dismissed 1 Probation expired 10 — 39 Probationers on Hand January 1st, 1914 60 Probationers on hand May 1st, 1914 22 Total probationers to date 88 Officer B Total number on probation January 1, 1913 30 of which 7 were repeaters. Total number put on probation during year 60 of which 11 were repeaters. Total number committed during year 8 Total number honorably discharged during year. 30 Total number dropped because of removal or other reasons 12 Total on probation April 1, 1914 42 of which 8 are repeaters. Officer C Total number of probationers on hand January 1, 1913. . . 78 of which 9 were repeaters. Total number placed on probation during 1913 147 of which 32 were repeaters. Total probationers in 1913 225 of which 108 were working boys from 14 to 20 years of age. Disposition of same. Committed to Boys' Industrial School 11 Honorably excused • • • • 46 Removed from Denver ■• 34 Dismissed (cases in other courts) 2 Probation expired • .2 Transferred to Mr. B. December 31, 1913. . .- 55 Probationers on hand January, 1914 75 225 Probationers on hand May 1, 1914 76 Non-support (domestic relations) cases 17 Officer D Boys on probation January 1, 1913 — Mled cases 2 ° Voluntary delinquents ' Total 33 Of whom 8 were repeaters. 570 DENVER Boys placed on probation during the year — Filed cases *:' Voluntary delinquents 6i) Total 52 Of whom 7 were repeaters. Total number of boys on probation during year 85 Total number of these repeaters 15 Disposition — Committed to institutions ° Honorably discharged ~2 Left city, etc 1° Probationers on hand January 1, 1914 o7 Total 85 Boys on probation to May 1, 1914 — Filed cases (boys now in city) 36 Filed cases (boys out of city) 4 Voluntary delinquents 17 On probation May 1, 1914 ; 57 Domestic relations cases 5 families Involving 9 children *Officer E Boys on Probation and Domestic Eelations Cases Under Supervision to May 1st Boys on probation — - Filed cases (boys now in city) 25 Filed cases (boys out of city) 1 Voluntary delinquents (in city) 26 Voluntary delinquents (out of city) 2 Total 54 Continued cases involving 9 boys Domestic relations cases — Involving 3 families 9 children Total number of children 72 *Appointed during December, 1913. The probation officers also performed social service work and work of a semi-police character, by inducing girls who are placed on probation to join girls' clubs and by frequently visiting moving picture shows and dance halls to observe whether the law governing the admis- sion of minors or forbidding the sale of liquor to minors is being violated. JUVENILE COURT 571 COST OF MAINTENANCE Cost of Maintaining Juvenile Court Not Excessive In comparison with the cost of maintenance of the district and county courts the cost of maintaining the juvenile court may be said to be moderate for the number of cases handled. The work differs so widely in its constructive nature from the routine trial of cases as con- ducted by the district and county court as to warrant the expenditure of additional funds for the juvenile court. As will be observed from the table which follows, the trial of the adult cases which involves the payment of jurors' and witness fees, forms a large item of the running expenses of the court. The records of the trials and hearings show only a part of the service for the constructive probation work and the cases which are settled out of court require much of the time of the attaches of the court. The following table shows the expenses of the juvenile court from tbe date of its establishment to January, 1914 : 572 os o T"H OS OS - ' o CXI o CO CO © co OS cxi o T-i rH rH OS OS q. lO 1-1 in rH rH o o © tH rH © CO C-l rH © © CO 1-1 CO o co CXI OS t- rH rH CO CO rH OS CXI oq_ in in" i-i o o CXI CO o ©■ CO CO rH rH CO iH OS in OS ■m- © CO rH o o O CXI © t-' rH rH O O o © co' CO os O © © o o ©' CO rH O in t- o CO o in rH o co o o o © in in cxi co CXI in cxi in CO CXI o o OS tr- ee rH © rH co C- Cxf © cxi cxi CO oo ° 2 CO © i-i Cxi OS rH ■<#_ Cxf © O O © © OS in t- © o © in © rH O © o co in i-i rH © CO © rH iri co t- T-H in os t- q r-T ■ee- © co os ■ee- co 00 ■ee- m os OS ■ee- t- rH q CO rH CO CO q. t-" rH ■ee- CO © OS ©a © © in t- © © CD cxi CD ■ee- rH CXI t-' OS CXI © © in © © © © os OS la © © © © os q q q co © cxi eo cxi t- rH os rH u cu a o © © in rH CO CO rH m o © in in t- rH CXI u & M CCi ft CD o m o o "o> pq PU £h in OS CO cxT in cd © -* > o pi 1-3 CD CO cu as cu CO PI Pi o u ft o u ft ft as as ft m © 00 in oo CO os os rH OS OS CXI •rrj cu PI 0B OS 02 ca 03 05 : a li o a C s. i a OS PI as T c i ea 5 " i— i as a -t- o P3 o CO ^H pi o cu C 3 T3 c t- os co © os rH~ r-t ■ee- rH t- iri os t-_ co" ■ee- JUVENILE COURT 573 QUARTERS AND EQUIPMENT Need for New Equipment The sessions of the court are held in the county court house. The furniture and equipment are wholly inadequate and not of a kind which will serve to impress children with the dignity of the proceed- ings. In the work of the juvenile court every feature of the proceed- ings, the conduct of the attaches, and the physical equipment of the court play an important part, and the aim of the court should be to impress the child's mind with the dignity of the occasion. Denver has made great progress in the matter of caring for its child delinquents and dependents. The substitution of chancery pro- ceedings in place of criminal proceedings was a pioneer step. It should now go further and remove the juvenile court from the county court house to a separate building and equip it in such a manner as to facilitate the conduct of business. TRIAL OP CRIMINAL CASES The Trial of Rape Cases Should Not Take Place in the Juvenile Court It is the practice to try rape cases in the juvenile court. The trial of such cases is a criminal proceeding in which the judge sits as a criminal judge. The rules of evidence and procedure governing crim- inal cases must be employed. Juries are drawn, witnesses heard, and the juvenile court, intended only for the child, is converted into a criminal court. During the last year 42 eases of rape, seduction, and indecent lib- erties were tried in this court, all of them taking up the time of the court and the attaches in work distinctively criminal in its character, time which should be devoted exclusively to problems of juvenile delinquency. It is recommended in the interest of a further development of the probation system, and in order that the judge and the attaches of this court shall have- more time at their disposal for the investiga- tion and handling of children's cases, that the judge arrange with the district attorney to have all rape cases, etc., tried in the district courts. It is not urged that the statute giving the judge of the juvenile court co-ordinate jurisdiction with the district courts be changed, or that the judge abandon entirely observing these cases, but it is thought that with the co-operation of the district judges and the district at- torney the investigation of the children in such cases might remain with the juvenile court, while the trial should be conducted before another tribunal. 574 DENVER DETERMINATION OF THE CAUSE OF DELINQUENCY Need for Medical Inspection There is no medical inspection in connection with the juvenile court work except that in some cases the children are subjected to a physical examination. There is nothing more important in connec- tion with the care of delinquent children than a search for the cause of delinquency. The scientific treatment of juvenile delinquents can only be accomplished through applying to each child the treatment his specific case demands. It is contended by the officers in charge of this court that in cases where the child exhibits symptoms of a physical defect a physi- cian is called in and the child examined, but experience in the han- dling of children, and especially juvenile delinquents, proves that is is unwise to wait until the child develops symptoms which can be readily detected by persons other than physicians. It is not claimed that every child showing a tendency to delin- quency is physically defective or in need of medical attention, or that every child arraigned in the juvenile court should be subjected to a physical examination. The care of juvenile delinquents divides itself into two parts, one, skillful probation work by trained probation officers, and the other, medical inspection accompanied by proper medical treatment in cases where the delinquency is due to physical defects. Adenoids, nasal obstructions and defects in the spine are commonly found in juvenile delinquents, and near sightedness and defective hearing also contribute to delinquency among school children. Even with a thor- ough medical inspection in the schools, there are so many children ar- raigned in the juvenile court who are not regular attendants at school that a proper medical inspection in the court is needed. It is therefore recommended that steps be taken to establish physical inspection of children arraigned in the juvenile court. In all serious cases the judge should have before him the certificate of the physician before passing judgment. „ ATTENDANCE RECORD OF THE JUDGE Judge's Absence Permitted by Law The records of the juvenile court show that during the last five years, up to January 1, 1914, court was held on 1,137 days. Of this number the present judge presided on 807 days. The following table, prepared from the records of the court, shows the number of days each year for five years that the present judge has held court, and the number of days the court was presided over by other judges : JUVENILE COURT 575 Number of Days Court Was Held and Name of Presiding Judge 1909 1910 1911 1912 1913 Ben. B. Lindsey 170 198 149 150 141 G. W. Dunn 22 F. W. Stover 2 C. R. Bassell 2 E. S. Class 42 40 71 84 F. Ashbaugh 66 F. C. Hood 1 Total days 238 238 219 234 208 The juvenile court is in session at all times, in that there is no summer recess. The sessions of the court, however, are only held as cases are presented and placed upon the calendar. But the 1,137 days upon which court was held do not represent the entire work performed by the court in the last five years, for many of its most important in- vestigations, which cover many hours of work, are conducted in the judge's private chambers upon days when the judge is not sitting in court. The judge's absence from the court is permitted by statute so long as he provides a substitute judge, provided the county is not re- quired to pay the substitute. RECORDS AND REPORTS The juvenile court is a court of record and most of the records maintained are mandatory, in so far as they relate to the trial cases and the filing of information. The records in connection with the pro- bation work may be changed and revised in the discretion of the court. Records Deficient in Matters of History of Cases While the records concerning the trial of cases may be said to be complete and in accordance with the statutes, the records maintained in connection with the probeftion work lack detailed histories of cases. This defect will be remedied in the future through the use of the new history chart recently put into use. It is recommended, however, that for statistical purposes, the pro- bation officers keep a separate history book in which should be re- corded in detail all facts in connection with the probationer from the time his case is assigned to the probation officer until he is taken off probation. Card Record of Cases Recommended In that the records as at present maintained do not provide for a convenient check upon "repeaters" (children coming into the cus- tody of the court more than once) and do not provide statistics as to the number of children violating their parole in cases where no sen- tence is imposed, they are most deficient. 576 DENVER The court had a card record system of all cases which was recently- abandoned for some reason which was not satisfactorily explained. An index system was installed which, while it provides a means for determining whether a child has ever been arraigned in the court, does not furnish a convenient record, since this index merely refers to some other record in the court. A card record system should be installed, and all cards filed alphabetically. To do this it would only be necessary to remove the present history cards from the papers and file them alphabetically. This would provide a record for past cases and establish a new card for all future cases. The form of the present card is satisfactory. Daily Time Sheets While the probation officers file a daily service report, it does not provide for the establishment of the cost of each probation case. During the course of this survey the attention of the clerk of the court was called to the inadequacy of this form and a time sheet was pre- pared at once as per suggestions furnished and put into immediate use. Through this time record it will be possible to establish the cost of each probation case. The estimated cost at present, based on the records of 1913, is given at $10.08 per year. CHARTER CRITICISMS 577 Summary of Charter Criticisms CHARTER CRITICISMS 579 SUMMARY OF CHARTER CRITICISMS (References made herein by number to charter provisions relate to the charter published as of February 17, 1914.) The following summary of criticisms of the present Denver char- ter does not attempt to point out all of the defects therein. The entire charter needs revision. In fact Denver needs a new charter. The de- fects which stood out most prominently during our survey are as fol- lows : General Defects 1 — The charter contains far too much matter of an administra- tive character. Moreover, it is not sufficiently detailed and in many instances not sufficiently correct to serve the purposes of an administrative procedure. Probably the greatest need of Denver's government is for a prop- erly prepared administrative code, commonly known as a code of busi- ness procedure, wherein would be set forth in logical sequence what has been determined by experience of cities throughout the world and by original research to be the best method of transacting each Mud of city and county business. The preparation of such a ca4& need not await upon the drafting of a new charter. It should provide — (1) Complete procedure incident to purchasing, distrib- uting and maintaining control over stores (2) Standardization of specifications for supplies, mate- rials and equipment (3) A system of accounting and financial reporting which will show — . a — What the city owns and what it owes b — What fund authorizations have been made by the commission and what are the limitations with reference to expenditures c — Sinking fund provisions for retirement of bonded debt d — 'Conditions of trust funds __ e — Functional expenses and unit costs The accounting system shall also provide a central finan- cial control over — a — .Current expenditures b — Accrual and collection of revenues — City's purchasing and contracting relations d— J&delity of custodians (4) A system for the prompt and thorough audit of rerw enue accruals, collections, expenditures and dis- bursements 580 DENVER (5) A modern, scientific system of budget-making and budget administration (6) A method of standardizing the rates of salaries and wages paid city and county employees, and a sys- tem of efficiency reports and records which will serve as a basis for employing, promoting, demot- ing and discharging such employees (7) A complete • procedure incident to the issuing of the various kinds of permits (8) Such special procedures and methods for certain bureaus as police, fire, etc., as necessary to pro- duce efficiency throughout the city government (9) Detail forms for quarterly and annual reports of each function and activity of the city, showing so far as possible unit costs, percentages, comparisons of results with preceding periods, graphic charts, ietc. (10) Local improvement procedure. 2 — The distribution of functions among the five departments is illogical and does not preserve a proper co-ordination there- of. For example, the maintenance and operation of public buildings is not under the department of property but the department of finance. Similarly, parks and playgrounds are not under the department of social welfare, where one would naturally expect them to be, but are under the de- partment of property. Moreover the building inspector, electrical inspector, electrician, boiler and elevator inspec- tors, although having to do with engineering technique, are not under the department of improvements — the technical department of the government — but are under the depart- ment of property. 3 — There is confusion of nomenclature throughout the charter. Although the charter provides specifically for five depart- ments of the government and places a commissioner in charge of each of the five, it also permits many of the sub- sidiary units to be known as departments. For example, the police and fire organizations are known respectively as departments, although they are both subordinate to the department of safety. Similarly, the purchasing agent is designated in the charter as the commissioner of supplies, although he is subordinate to the commissioner of finance. 4 — The charter fails to require that the five commissioners shall devote their entire time to the service of the city and county. 5 — Several sections of the charter specify the exact salaries which shall be paid to officials. The fixing of salaries is a matter which should be left entirely to council. CHARTER CRITICISMS 581 6 — Section 316, and two or three other sections, in effect give to department heads the power to create grades and fix salaries. As noted above, this power should rest entirely with council. 7 — Section 39 requires that appropriations and expenditures for police and fire protection, maintenance of streets, street lighting, etc., he apportioned to certain districts of Denver on the basis of the assessed valuations of the property therein. This section is bad from whatever point it is viewed. Special Defects Relating to Department of Safety 8 — Section 108 continues the existence of the old fire and police board. Although the functions of this board have been transferred by section 11 to the commissioner of safety, the practice in some matters is for the commisioner of safety to sit as a board and to keep minutes of his meetings, while in other matters he acts pursuant to section 11. 9 — Section 115 specifies that revenues shall be paid into the pen- sion fund. The principle of setting aside certain kinds of revenues for pension fund purposes is unsound. The oper- ation of a pension fund is a scientific problem and annual credits thereto should be made only on the basis of actuarial computation, otherwise there is a tendency for the fund to accumulate an unwarranted surplus or in time become bankrupt. 10 — Section 113 empowers the commissioner of safety to appoint "special policemen, patrolmen and watchmen," with or without pay, as may be deemed necessary. He should not be empowered to make appointments of this character which carry a salary, except within the prescribed rules of the civil service commission. Special Defects Relating to Department of Social Welfare 11 — Sections 11, 197 and related sections provide for a commis- sion of charity and correction. This commission should be abolished and the authority placed in the hands of a direc- tor of a bureau of charity and correction. 12 — Section 196 provides for a coroner. The office of coroner should be abolished and the duties transferred to other departments and offices as indicated in the context of this report. 13 — Section 199 relates to the superintendent of city and county farm. This official should be under the direction of the bureau of charity and correction, who should also have the appointing power, subject to the approval of the commis- sioner of the department. 582 DENVER 14 — Sections 200-203 relate to the duties of the commission of charity and correction, in place of which a director is rec- ommended. 15 — Section 204 states that the superintendent of the detention home shall be appointed by the juvenile court. It is ree- mended that the director of the bureau of the juvenile court be the appointing poAver. 16 — Section 211 relates to the health commissioner. It is recom- mended that a trained health officer be appointed on the basis of a competitive examination and without stipulation as to years of practice of medicine or residence in the city, county or state. Special Defects Relating to the Department of Improvements 17 — The provisions of the present charter governing the initia- tion, authorization and completion of public works im- provements are ambiguous and contradictory. 18 — Section 154 needs complete revision. It is indicative of the unscientific manner in which the charter has been pre- pared. 19 — By permitting the chairman of the board of public works (commissioner of improvements) to appoint the other two members of the board, the charter in reality delegates to the commissioner of improvements all of the powers of the original board of public works. 20 — Legislative powers, properly exercised only by the council, are delegated to the board of public works. General fiscal duties, properly exercised only by the city financial offi- cers, are also delegated to the board of public works. 21 — The retention of the board of public works confuses the ad- ministrative, legislative and general financial duties. It should be abolished. 22 — By providing that where the cost of local improvements is to be assessed wholly or in part upon the property benefited, the same shall be constructed by an independent contractor or contractors, the charter legislates inefficiently on the department of improvements. 23 — The definition of "paving" included in the charter is un- scientific and thirty years out-of-date. 24— Macadamizing should not be considered as a permanent pave- ment. 25— Permission to select the type of pavement to be used is dele- gated to the property owners within the improvement dis- trict, although it often happens that the citizen must be protected against his own desires in pavement selection. CHARTER CRITICISMS 583 26 — Lack of a clear definition of assessable and non-assessable pavements leaves an opening for great inequality and in- justice in the local improvements law. 27 — Although assessments for local improvements are apportioned on an area zone basis, the charter permits owners of prop- erty to petition for or remonstrate against improvements according .to the frontage of property owned. Special Defects Relating to the Department of Finance 28 — Section 32 makes it unlawful for any department to incur lia- bilities, contract for or pay in any one month more than one-twelfth of any appropriation made for such depart- ment. This provision is unsound and illogical and if ob- served would greatly hinder current operations. 29 — Section 243 requires that certain payments be approved by council before payment. As pointed out in our report, such approval is at best only perfunctory and has no value, while on the other hand, it involves unnecessary clerical work and tends to delay payment. 30 — Section 96 places the inspection of licenses under the juris- diction of the auditor. License inspection is a police func- tion and should be transferred to the department (bureau) of police. Special Defects Relating to Civil Service 31 — Section 301 compels a department head whenever he desires to reduce his force to lay off the last person certified, irre- spective of the fact that such person may be the most effi- cient employee in the department. It also compels the de- partment head, whenever he desires to increase his force, to reinstate persons suspended in the order of their orig- inal certification, irrespective of the fact that such persons may have proven to be inefficient and useless. Special Defects Relating to Election Commission 32 — Section 247 provides that the commissioner of safety shall be a member of the election commission. He should not be included in its membership. 33 Section 250 relates to the appointment of election judges. The methods of appointment should be thoroughly revised as in- dicated in the context of our report.